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Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity. The role is a Senior Machine Learning Systems Engineer on the Search Platform team, responsible for designing, developing, and deploying ML systems that power search across Jira, Confluence, and Rovo. Responsibilities include building scalable search infrastructure (retrieval pipelines, vector indexing, embedding-based semantic search) and delivering ML components end-to-end across regions and tenants to meet strict SLOs for availability, latency, and relevance. The position covers ML model development and serving (neural rankers, embeddings, reranking) integrated into serving infrastructure with Triton and PyTorch, plus collaboration with ML researchers to productionize models with robust monitoring and evaluation. It also includes designing agentic and Retrieval-Augmented Generation use cases, partnering with Rovo and AI platform teams for scalable retrieval, maintaining operational excellence and FinOps cost discipline, and working cross-functionally to define roadmaps, mentor juniors, and uphold engineering best practices.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity. Strategic Sales Development Representatives partner with Enterprise Account Executives to build a sales pipeline for their most complex customers, in close coordination with Sales Operations and Marketing, and they report to an Enterprise Development Sales Manager. The role is accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and maintaining a customer-obsessed approach for large customers. It requires collaboration with enterprise sales, marketing, partners, and operations, plus strong value-driven messaging and adept prospecting via email, social, video, and calling. The job involves pipeline-building with Enterprise AEs and Marketing, understanding customers' organizations and goals to add value, and using sales technology like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where the company has a legal entity. The role is Strategic Sales Development Representative who partners with Enterprise Account Executives to build and manage the pipeline for Atlassian’s largest customers, in close coordination with Sales Operations and Marketing, and reports to an Enterprise Development Sales Manager. Responsibilities include meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining a customer-obsessed approach for top accounts. The role requires collaboration with enterprise sales, marketing, partners, and operations, and success with value-driven messaging to navigate objections, with strong prospecting using email, social, video, and calls to delight customers. You’ll build the pipeline with Enterprise Account Executives and Enterprise Marketing, develop a deep understanding of customers’ organizations and goals to add value, and enjoy using sales tools like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in any country where they have a legal entity. The Product Counsel team partners with R&D and product leaders to enable rapid, responsible AI-enabled product innovation. They are seeking a creative, adaptable Director of Product Counsel to shape the team’s operating model and playbook for the AI era. Responsibilities include counseling product and engineering on AI, data governance, IP, and platform architectures; creating repeatable frameworks and guardrails; acting as the primary legal partner for product initiatives; and helping mature the function with new tools and async collaboration. Requirements include 8+ years of software product counseling (ideally B2B SaaS), a JD with a license to practice, experience in both law firm and in-house settings, strong generalist skills and comfort with ambiguity, plus a bonus for familiarity with Atlassian tools.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires people in any country where it has a legal entity. The Product Counsel team sits alongside R&D and product leaders as strategic partners to drive rapid, responsible product innovation in the AI era. The Director of Product Counsel will counsel product and engineering teams on emerging AI/ML legal and regulatory issues, including data governance, IP, and platform architectures. The role also entails applying a versatile generalist approach across products and tech stacks, designing repeatable AI playbooks, launch checklists, and scalable legal guardrails, and maturing the team through new ways of working and async tools. Requirements include 8+ years of software product counseling experience (preferably in B2B Enterprise SaaS), a JD with licensure, experience in both law firms and in-house teams, strong generalist skills, comfort with ambiguity, the ability to synthesize complex tech, excellent writing, and familiarity with Atlassian tools as a bonus.

Atlassian offers flexible work setups and hires globally wherever they have a legal entity. The Product Counsel team acts as strategic partners embedded with R&D and product leaders to enable rapid, responsible product innovation in AI and related technologies. The Director of Product Counsel will advise on emerging AI, data governance, IP, and platform architectures, develop scalable playbooks and guardrails, and serve as the primary legal partner for product initiatives. The role requires a versatile generalist who can navigate unfamiliar products and tech stacks, synthesize input from multiple legal disciplines, and thrive in a fast-paced, async environment. Applicants should have 8+ years of software/product counseling experience, a JD with bar license, a background in both law firm and in-house settings, strong writing skills, and familiarity with Atlassian tools is a plus.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Product Counsel team partners with R&D and product leaders to drive rapid, responsible product innovation in the AI era. The Director of Product Counsel will counsel product and engineering on AI, data governance, IP, and platform architectures, while creating repeatable playbooks and guardrails to help teams ship AI features with velocity and confidence. The role serves as the primary legal partner for product initiatives, collaborating with Privacy, IP, Commercial, and Regulatory teams to deliver cohesive, business-focused guidance and to mature the function with modern tools and async workflows. Requirements include 8+ years of software product counseling (preferably in B2B Enterprise SaaS), a JD with bar licensure, experience in both law firm and in-house settings, strong generalist skills, comfort with ambiguity, and the ability to simplify legal concepts for product teams; familiarity with Atlassian tools is a plus.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity, giving employees control over personal priorities. The Product Counsel team is at the heart of Atlassian's mission to redefine teamwork, acting as strategic partners embedded with R&D and product leaders to enable rapid, responsible product innovation in the AI era. As the Director of Product Counsel, you will counsel product and engineering on emerging AI, data governance, IP, and platform-architecture issues; pivot across products and tech stacks; design scalable AI playbooks, launch checklists, and guardrails; serve as the primary legal partner for product initiatives; and help mature the function with new processes and async tooling. The role requires 8+ years of experience counseling software products in B2B Enterprise SaaS, a JD licensed to practice, experience in both law firms and in-house teams, and a strong generalist skillset capable of understanding unfamiliar product surfaces, architectures, and business models, with comfort navigating ambiguity and novel AI/regulatory issues. You should be a simplifier with strong writing, adept at async collaboration and using modern technology, excited by fast-paced environments, and there are bonus points for familiarity with Atlassian tools.

Atlassian allows employees to choose where they work—office, home, or a hybrid—and hires across any country where the company has a legal entity. The Product Counsel team is central to Atlassian’s future of teamwork, acting as strategic partners embedded with R&D and product leaders to enable rapid, responsible product innovation in the AI era. The Director of Product Counsel will navigate first-impression legal and regulatory issues in AI/ML, data governance, IP, and platform architectures, applying a versatile generalist approach across products and technical stacks. They will design repeatable AI playbooks, launch checklists, and scalable guardrails to help R&D ship AI features quickly and confidently, serving as the primary legal partner for product initiatives. Requirements include 8+ years counseling software products (preferably in B2B Enterprise SaaS), a JD licensed to practice, experience in both law firms and in-house teams, strong generalist product counseling skills, comfort with ambiguity and async collaboration, and a bonus for familiarity with Atlassian tools.

Atlassian offers flexible work options, including in-office, remote, or hybrid arrangements, and can hire from any country where it has a legal entity. Atlassian is building the future of teamwork and seeks a Director of Product Counsel who acts as a strategic partner embedded with R&D and product leaders to enable rapid, responsible product innovation in the AI era. The role includes counseling product and engineering teams on emerging AI/ML legal and regulatory issues, data governance, IP, and platform architectures; defining a scalable AI-era playbook with repeatable frameworks and guardrails; acting as the primary legal partner and front door for product initiatives in collaboration with privacy, IP, regulatory, and commercial SMEs. It also involves shaping the Product Counsel function, maturing processes, experimenting with new ways of working, and leveraging modern async tools to scale impact. Required background includes 8+ years of legal experience counseling software products (preferably B2B Enterprise SaaS), a JD with a license, experience in both law firms and in-house teams, strong generalist product counseling, comfort with ambiguity, ability to understand unfamiliar architectures, excellent writing for async collaboration, and bonus points for familiarity with Atlassian tools.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. The role is a Strategic Sales Development Representative who partners with Enterprise Account Executives to build the sales pipeline for Atlassian’s largest customers, in close coordination with Sales Operations and Marketing. This position is accountable for meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining a customer-obsessed approach. It requires collaboration with enterprise sales, marketing, partners, and operations, plus strong, value-driven, personalized outreach via email, social, video, and calling to navigate objections and delight customers. You will develop the pipeline with Enterprise Account Executives and Enterprise Marketing, deeply understand the customer’s organization and goals to add value, and use sales technology such as SFDC, Gong, Outreach, and LinkedIn Navigator.

- Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. - The Strategic Sales Development Representative partners with Enterprise Account Executives to build a sales pipeline for Atlassian’s most complex customers, in tight coordination with Sales Operations and Marketing, and reports to an Enterprise Development Sales Manager. - You will be accountable for meeting setting, outbound prospecting, quota attainment, feedback, and maintaining a customer-obsessed approach for large customers, collaborating with enterprise sales, marketing, partner, and operations teams. - You will prospect using value-driven messaging personalized to delight customers via email, social, video, and calling, and build the pipeline with Enterprise Account Executives and Enterprise Marketing teams. - You will develop an in-depth understanding of customers’ organizations, goals, and challenges to add value, and you enjoy using sales technology such as SFDC, Gong, Outreach, and LinkedIn Navigator.

Zendesk is seeking an Engineering Manager to lead a cross-functional team responsible for the end-to-end delivery of Zendesk’s Retrieval platform and AI-powered search/RAG products used by millions of customers. The role requires collaboration with ML scientists and engineers, Product Management, Architects, and other partners to ensure scalable, reliable deployment of search and ML-powered products while leveraging the latest AI-assisted tools. Responsibilities include guiding a team of experienced engineers through the full lifecycle, improving software delivery and service reliability, maintaining strong service levels, recruiting and onboarding new teammates, and fostering a diverse, inclusive environment with regular 1:1s focused on growth and well-being. Candidates should have experience managing people across multiple teams, delivering ML-powered or retrieval systems to production, excellent communication and prioritization skills, and a commitment to continual self-development; the tech stack includes Ruby, Python, AWS, RDS MySQL, Redis, S3, Elasticsearch, Kafka, Kubernetes, Docker, with Datadog and Sentry for monitoring. The role involves teams in Lisbon, Portugal and Krakow, Poland, with a Poland base salary range of zł324,000 to zł486,000 and potential bonuses, and Zendesk emphasizes hybrid work, equal opportunity and inclusion, as well as accommodations for applicants with disabilities, including AI screening where applicable.

Zendesk is hiring a Lead Product Designer for its AI Agents team to shape intuitive AI automation experiences across messaging, voice, and email and help businesses deliver better service at scale. You’ll lead end-to-end design from discovery to prototyping and iteration, translate complex agentic capabilities into simple configurable products, and establish reusable patterns and quality standards to ensure a consistent end-to-end AI Agents experience. You’ll collaborate closely with Product Managers, Engineers, Content Designers, and Researchers, and work primarily with teams in Germany, Portugal, Denmark, and Poland, with distributed teams in AMER and APAC. Requirements include 7+ years in product design for consumer or B2B SaaS, experience with generative AI/automation, strong design process and storytelling, a portfolio showing end-to-end impact, and the ability to operate in ambiguity and technical environments. The role offers ownership, flexible hours and remote work, a focus on growth and inclusion, and provides a Poland-based salary range of zł332,000 to zł498,000 with potential bonuses.

The role is based in Pune and requires night shifts aligned with AMER hours; as a Technical Account Manager at Zendesk, you’ll be an extension of large customers’ teams, blending technical expertise with business insight to maximize value from Zendesk solutions, guide on implementation methodologies, and create technical solutions to business problems, while partnering with clients and internal teams to navigate configurations, integrations, and architecture for CX transformation. Core responsibilities include establishing relationships across all client levels, documenting CX/EX ecosystems, developing and leading tailored Customer Technical Roadmaps, conducting regular operational reviews, orchestrating Zendesk resources to support implementations, creating critical issue resolution plans, advocating for customer needs with product teams, and collaborating with TAMs for continuous improvement and global delivery excellence. Required qualifications include 10+ years of technical experience (at least 5 in enterprise) with Zendesk product knowledge, a proven track record driving technical initiatives, experience in service management and CX/EX management, customer-facing technical leadership, strong cross-functional communication, SaaS implementations and API/workflow expertise, and deep understanding of at least one industry vertical. You’ll bring strategic vision to identify opportunities, translate business objectives into technical roadmaps, deliver measurable ROI, anticipate technology shifts, demonstrate leadership to align multiple stakeholders, and commit to continuous self-development and learning. Zendesk requires candidates to be physically located in Karnataka or Maharashtra, offers a hybrid working model, notes that AI or automated screening may be used, and emphasizes equal opportunity and inclusive hiring with accommodations for disabilities.

The Technical Architect, AI-Powered Customer Experience at Zendesk is responsible for designing, implementing, and scaling AI-first customer service solutions within Zendesk's AI-powered Resolution Platform and Professional Services. The overarching objective is to accelerate customers’ time-to-value by turning business goals into scalable architectures, leading discovery, defining scope, guiding implementation, and removing blockers to drive adoption and measurable impact. Key responsibilities include AI solution architecture, AI adoption enablement, outcome-oriented decision making tied to metrics, leading technical discovery sessions, acting as a trusted advisor on data readiness and integrations, and partnering with delivery teams while identifying opportunities to extend Zendesk via APIs and custom integrations. Required qualifications include 5+ years in architecture/ML/solutions architecture or technical consulting, production AI/ML experience, experience with AI-powered service tools and REST APIs, the ability to present to technical and executive audiences, English and German fluency, and a bachelor’s degree, with a hybrid work model offering time zone flexibility. Preferred qualifications include SaaS professional services experience, familiarity with Zendesk or other CX platforms, knowledge of CX AI concepts, PoC design, strong project management and negotiation skills, programming experience, and Zendesk Support Admin Certification, along with Zendesk’s commitment to diversity, inclusion, and accommodations for applicants.

The role is Head of Americas Technical Architecture for Zendesk Professional Services in Austin (hybrid), responsible for leading a team that designs, implements, and scales Zendesk solutions for enterprise customers and drives AI-enabled delivery and measurable business value. Key responsibilities include hiring and developing the Americas team, overseeing scoping and advisory engagements, managing portfolio delivery health and risks, building cross-functional alignment, and partnering with Product to shape capability and roadmap while advancing responsible AI practices and repeatable patterns. Basic qualifications include 8+ years in technical or solutions architecture or a related enterprise SaaS field, 3+ years of people management with distributed teams, experience delivering complex customer SaaS implementations, and strong analytical and stakeholder communication skills, with a bachelor’s degree or equivalent. Preferred qualifications include strong knowledge of Zendesk products and APIs, experience establishing architecture governance and reusable patterns, practical understanding of generative AI and AI-enabled workflows, and advanced degrees or relevant certifications. Compensation includes a US annualized OTE range of $166,000–$250,000 with a base/commission mix of 87/13, potential bonus or incentives, and Zendesk’s emphasis on hybrid work, diversity and inclusion, equal opportunity, and accommodations for applicants with disabilities.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. They are seeking an exceptional Solutions Engineer who collaborates with the enterprise sales team and regional channel partners to understand customer needs, strategize scenarios, deliver compelling demos, and drive deals to closure. The role aims to ensure Atlassian’s solutions meet client demands, contributing to customer success and Atlassian’s growth. The team serves more than 300,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizes value selling and a culture of teamwork—“play as a team”—where employees work with Atlassian, not for Atlassian, with strong earnings potential from enterprise opportunities in cloud and AI. Responsibilities include strategic technical engagement, opportunity identification, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy to influence product improvements.

At Atlassian, work arrangements are flexible and distributed-first, allowing office, home, or hybrid setups with global hiring and virtual interviews and onboarding. They’re seeking an exceptional Solutions Engineer who partners with the enterprise sales team and regional channel partners to deeply understand customer needs, strategize scenarios, deliver compelling demonstrations, and drive business closure while ensuring solutions meet client demands and support their success and Atlassian’s growth. With over 300,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian emphasizes value selling and a “play as a team” culture, where employees work with Atlassian, not for it, and there are strong earnings potential in enterprise cloud and AI. The role highlights Strategic Technical Engagement, Opportunity Identification, Technical Problem Solving, Product Expertise, Value-Driven Demonstrations, Technical Sales Leadership, Sales Collaboration, and Customer Advocacy as core capabilities. It centers on partnering with sales to uncover customer challenges, map them to Atlassian’s value propositions, deliver impactful demonstrations, and collect feedback to influence product improvements and drive customer outcomes.

The role is based in New York City; DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing teams by collecting millions of data points to illuminate developer productivity for customers like Pinterest, GitHub, BNY, and Xero. DX has grown profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX values mastery and clear performance expectations, believing that those who excel at their craft will thrive and be rewarded, while acknowledging that some outcomes are beyond control. What you’ll do: coach a team of Strategic Account Executives to hit and exceed targets, operate as a "player-coach" in high-stakes demos and negotiations, institutionalize the sales process with rigorous pipeline discipline, forecasting, and CRM hygiene, analyze performance data to coach underperformers, drive GTM improvements from frontline feedback, and foster a culture of continuous learning through film reviews, role-plays, and value-centric training. You’re the kind of leader who prioritizes your team’s wins over your own, is a systems thinker who builds repeatable processes, leads by example with grit and bias for action, delivers radical candor, thrives in ambiguity, and uses data to guide decisions while remaining deeply attuned to people and relationships via high emotional intelligence.

The role is located in New York City, and DX—headquartered in Salt Lake City—helps engineering leaders build high-performing teams by collecting millions of data points daily to deliver productivity insights for companies like Pinterest, GitHub, BNY, and Xero. The company has grown profitably, tripling annual recurring revenue in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and increase impact for customers. At DX, the value system centers on individual mastery and becoming the best at your craft, with performance judged by excellence rather than controllable outcomes. You’ll coach and develop a team of Strategic Account Executives to hit targets, adopt a player-coach approach in demos and negotiations, institutionalize the sales process with rigorous pipeline discipline and CRM hygiene, analyze performance data to coach underperforming reps, drive GTM improvements from frontline feedback, foster continuous learning, and recruit top talent. The ideal candidate thrives as a team-first, systems-thinking leader who leads by example, delivers radical candor, thrives in ambiguity, uses data to guide conversations while prioritizing the human element, and possesses high emotional intelligence to manage complex stakeholders.

DX is a fast-growing SaaS company based in Salt Lake City that collects millions of data points daily to power insights into developer productivity and experience for customers like Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling annual recurring revenue in recent years, and recently closed an acquisition by Atlassian to expand resources and accelerate growth and R&D. DX’s culture centers on individual mastery and delivering high-level performance, with rewards for those who master their craft, while acknowledging that outcomes are influenced by external factors. The role involves coaching a team of Enterprise Account Executives to consistently hit targets, balancing a player-coach approach, institutionalizing the sales process, ensuring pipeline discipline and accurate forecasting, analyzing data to improve performance, driving GTM improvements from customer feedback, and recruiting and developing top talent while fostering continuous learning. Compensation follows Atlassian’s US geographic pay zones, with Zone A ranging from $246,864 to $322,294, Zone B from $222,177 to $290,065, and Zone C from $204,897 to $267,504, and may include benefits, bonuses, commissions, and equity.

DX is a Salt Lake City, Utah-based, fast-growing SaaS company that helps engineering leaders build high-performing teams, collects millions of data points daily to illuminate developer productivity for customers such as Pinterest, GitHub, BNY, and Xero, and has tripled its annual recurring revenue before being acquired by Atlassian. Joining Atlassian will expand DX's resources, accelerate growth and R&D, and ultimately deliver greater impact to its customers. DX emphasizes mastery and excellence at your craft as its core value, with those who demonstrate this quality thriving and being highly rewarded, while acknowledging that outcomes are influenced by external factors but high-quality execution is within control. The role entails coaching and developing a team of Enterprise Account Executives to consistently hit and exceed monthly and quarterly revenue targets, serving as a "player-coach" in high-stakes demos and negotiations, institutionalizing the sales process with rigorous pipeline discipline, forecasting, and CRM hygiene, analyzing performance data to address bottlenecks, driving GTM improvements from customer feedback, fostering continuous learning through film reviews and role-plays, and recruiting and onboarding top talent. At Atlassian, compensation is designed to be equitable and competitive with geographic pay zones in the United States (Zones A–C), where base pay ranges are Zone A: $246,864–$322,294; Zone B: $222,177–$290,065; Zone C: $204,897–$267,504, with eligibility for benefits, bonuses, commissions, and equity, and candidates should confirm their pay zone with their recruiter.

Atlassian offers flexible work arrangements and hires globally wherever there is a legal entity. As Principal Machine Learning Engineer in Confluence AI, you’ll shape the next generation of AI-powered experiences and turn rapid ML advances into scalable product features. You will own the full stack of AI product development—from product design and evaluation strategy to production engineering, experimentation, and long-term technical leadership—collaborating with product, platform, and partner teams. Responsibilities include setting technical direction for ML initiatives across Confluence (content creation, editing, summarization, recommendations, multimodal interaction), building production-grade ML systems and evaluation loops, and delivering customer-facing AI capabilities with measurable outcomes. You will identify failure modes, make high-leverage architectural decisions balancing quality, latency, cost, safety, and maintainability, mentor other engineers, and help ship deeper AI experiences across editor surfaces, content types, and collaborative workflows.

Atlassian supports flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity to help employees balance personal priorities. The Principal Machine Learning Engineer in the Confluence AI organization will help shape the next generation of AI-powered experiences across Confluence and is a hands-on role that turns fast-moving ML advances into scalable product experiences. The role spans the full AI product development stack—model-informed design and evaluation, production engineering, experimentation, and long-term technical leadership—and is well suited for someone with both ML depth and product/system thinking. Responsibilities include setting technical direction for ML initiatives, designing and evolving production-grade ML systems and evaluation loops, leading customer-facing AI capabilities, and driving advances in areas such as model behavior, retrieval, ranking, prompts/workflow design, and reliability while coordinating with cross-functional teams. It also involves architectural decision-making across layers, hands-on prototyping and rollout guidance, mentoring engineers, raising engineering standards, and building foundations for deeper, more integrated AI experiences across editor surfaces, content types, and collaborative workflows.

Atlassian supports flexible work locations—office, home, or hybrid—and hires in any country with a legal entity; this role is a Principal Machine Learning Engineer in the Confluence AI organization to shape the next generation of AI-powered experiences across Confluence. It’s a hands-on principal-level role for an engineer who can turn fast-moving advances in machine learning into high-quality product experiences at scale, collaborating across product, platform, and partner teams to tackle ambiguous problems and deliver AI capabilities that enhance how users create, edit, discover, and interact with content. The role spans the full AI product development stack, from model-informed design and evaluation strategy to production engineering, experimentation, and long-term technical leadership, and is well suited for someone with strong ML depth combined with product instinct and systems thinking. Key responsibilities include setting technical direction for ML/AI initiatives powering Confluence experiences—covering content creation, editing, summarization, recommendations, and multimodal interaction—plus designing, building, and evolving production-grade ML systems, evaluation workflows, and experimentation loops to reliably deliver AI features at scale. It also involves leading the development of customer-facing AI capabilities by translating product opportunities into practical technical strategies and measurable outcomes, partnering with engineering, product, design, analytics, and platform teams, identifying failure modes, making high-leverage architectural decisions around latency, cost, safety, and maintainability, mentoring other engineers, and laying foundations for deeper, more integrated AI experiences across editor surfaces and collaborative workflows.

Atlassian offers flexibility in work location—office, remote, or a mix—and hires in any country where it has a legal entity. The Principal Machine Learning Engineer in the Confluence AI organization will be a hands-on role that shapes AI-powered experiences across Confluence and works with product, platform, and partner teams to turn advances in ML into scalable, customer-facing capabilities. The role spans the full AI product development lifecycle, from model-informed product design and evaluation to production engineering, experimentation, and long-term technical leadership. Responsibilities include setting technical direction for ML and AI initiatives, building production-grade ML systems, improving model behavior and retrieval, and driving cross-functional initiatives with a focus on reliability, safety, latency, and user experience. The position also involves mentoring engineers, raising engineering standards, and laying foundations to enable deeper, more integrated AI experiences across editor surfaces, content types, and collaborative workflows.

Atlassian supports flexible work locations and hires in any country where it has a legal entity; the role described is Principal Machine Learning Engineer in the Confluence AI organization. It is a hands-on, principal-level role aimed at turning rapid advances in machine learning into high-quality, scalable AI-powered experiences for Confluence users. The position spans the full AI product development stack—from model-informed product design and evaluation to production engineering, experimentation, and long-term technical leadership. Responsibilities include setting technical direction for ML and AI initiatives across Confluence areas such as content creation, editing, summarization, recommendations, and multimodal interaction; building production-grade ML systems, evaluation loops, and infrastructure; and translating ambiguous product opportunities into tangible outcomes. It also entails cross-team collaboration to align roadmaps, identifying systemic failure modes and closing the loop with data-driven iteration, making high-leverage architectural decisions, mentoring engineers, and laying foundations for deeper, more integrated AI experiences across editor surfaces, content types, and workflows.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where we have a legal entity. As a Principal Machine Learning Engineer in the Confluence AI organization, you will shape the next generation of AI-powered experiences and turn fast-moving ML advances into high-quality product experiences at scale, with hands-on engineering. You will work across product, platform, and partner teams to define technical direction, solve ambiguous problems, and deliver AI capabilities that improve how users create, edit, discover, and interact with content, spanning the full AI product development stack. Your responsibilities include setting technical direction for ML initiatives (content creation, editing, summarization, recommendations, multimodal interaction), building production-grade ML systems, evaluation workflows, experimentation loops, and reliable deployment of AI features. You will partner with engineering, product, design, analytics, and platform teams, identify systemic failure modes, and make high-leverage architectural decisions while mentoring others, contributing hands-on work, and laying the foundations for deeper AI experiences across editor surfaces and workflows.

Atlassian offers flexible work options, letting people work in the office, from home, or a mix, and hires in any country where it has a legal entity. In Confluence AI, you will be a Principal Machine Learning Engineer who helps shape the next generation of AI-powered experiences and turn fast-moving ML advances into high-quality product experiences at scale. The role spans the full AI product development stack, from model-informed design and evaluation strategy to production engineering, experimentation, and long-term technical leadership, requiring both ML depth and product instincts. Responsibilities include setting technical direction for ML/AI across Confluence content creation, editing, summarization, recommendations, and multimodal interactions; building production-grade ML systems and evaluation loops; and driving advances in model behavior, retrieval, ranking, prompts/workflow design, and reliability, while collaborating with cross-functional teams. The role also involves mentoring engineers, raising engineering standards, making high-leverage architectural decisions balancing quality, latency, cost, safety, and user experience, contributing hands-on when needed, and helping lay foundations for deeper AI experiences across editor surfaces and collaborative workflows.

At Atlassian, employees can work from the office, home, or a hybrid arrangement. This flexibility helps Atlassians support their family, personal goals, and other priorities. The company hires people in any country where it has a legal entity. They’re seeking a senior technical leader to shape systems and technical direction across multiple quarters while staying close to architecture, experimentation, quality, and production systems. The role includes areas like model post-training, personalization/recommendation, proactive and agentic experiences, and involves tackling ambiguous problems end-to-end—defining the approach, aligning partners, driving execution, and safely bringing solutions into production.

Atlassian offers flexible work options, including office, remote, or a hybrid approach. They hire people in any country where they have a legal entity. They’re seeking a senior technical leader to shape systems and technical direction across multiple quarters while staying close to architecture, experimentation, quality, and production systems. The role involves work across areas such as model post-training, personalization/recommendation, proactive and other agentic experiences. Responsibilities include tackling ambiguous problems end to end—defining the approach, aligning partners, driving execution, and bringing solutions safely into production.

- Atlassian offers flexible work options, allowing employees to work in the office, from home, or a hybrid setup to better balance family, goals, and priorities. - They hire people in any country where they have a legal entity. - The company is seeking a senior technical leader to shape systems and technical direction across multiple quarters while staying close to architecture, experimentation, quality, and production systems. - The role spans areas such as model post-training, personalization/recommendation, proactive and other agentic experiences. - Candidates will tackle ambiguous problems end-to-end, defining the approach, aligning partners, driving execution, and delivering solutions safely into production.

Atlassians can choose where they work—office, from home, or a combination. This flexibility helps them support family, personal goals, and other priorities. Atlassian hires people in any country where they have a legal entity. They’re seeking a senior technical leader who can shape systems and technical direction across multiple quarters while staying close to architecture, experimentation, quality, and production systems. The role involves work across areas such as model post-training, personalization/recommendation, proactive and other agentic experiences, and requires tackling ambiguous problems end to end—defining the approach, aligning partners, driving execution, and delivering solutions safely into production.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity, giving employees control over family and personal priorities. - The Atlassian Advisory Services team is a globally distributed group of experts focused on driving customer success for large strategic and enterprise customers with complex challenges. - They are hiring an Engagement Manager (an individual contributor, not a manager) to lead and execute client engagements and deliver value using Atlassian solutions. - The role acts as the primary client contact, guides the engagement lifecycle, manages scope, ensures efficient delivery, identifies future opportunities, and reports on value while collaborating with cross-functional Atlassian teams. - Travel up to 30% of the time domestically and sometimes internationally for internal and customer-facing events.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires people in any country where they have a legal entity. - The Advisory Services team is a globally distributed group of Atlassian experts focused on helping large strategic and enterprise organizations achieve successful outcomes and maximize benefits from their Atlassian investments. - Atlassian is hiring an Engagement Manager as an individual contributor (not a managerial role) to lead and execute client engagements and advise external clients on achieving their goals with Atlassian solutions. - Key responsibilities include serving as the primary contact for engagements, guiding scope and delivery, executing projects, identifying future opportunities, building durable client relationships, and coordinating with teams across Atlassian. - The role may require up to 30% travel domestically and internationally for internal and customer-facing events, with the aim of delivering impact to millions of users by turning client ideas into action.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing, productive teams and collects millions of data points daily to deliver insights into developer productivity and experience for customers such as Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling its annual recurring revenue in recent years, and it recently closed on its acquisition by Atlassian. Joining Atlassian is expected to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes a culture centered on individual mastery, arguing that those who master their craft will thrive and be richly rewarded, while acknowledging that outcomes are influenced by external factors beyond control. The described role involves prospecting, qualifying, and closing net-new logos and strategic expansion across defined territories, owning the full sales cycle from first touch to close, running proofs of concept and demos, building a disciplined pipeline, and translating market and customer feedback into product and GTM improvements while staying current on industry trends and the product roadmap.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing, productive teams. It collects millions of data points daily to power insights into developer productivity and experience for customers like Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling annual recurring revenue in recent years, and recently closed an acquisition by Atlassian. By joining Atlassian, DX aims to expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes individual mastery, and its sales roles involve owning the full cycle from prospecting to close, running proofs of concepts and demos, building a disciplined pipeline, guiding buyers through complex evaluations, and feeding market feedback into product and GTM while staying current on industry trends.

Atlassian offers flexibility and a distributed-first model, allowing work from office, home, or a mix, and hires globally wherever there is a legal entity, with interviews and onboarding conducted virtually. The company is seeking an exceptional Solutions Engineer who will collaborate with the enterprise sales team and regional channel partners to understand customer needs, strategize around scenarios, deliver compelling demonstrations, and drive enterprise deals to closure. With more than 300,000 customers worldwide—including NASA, IBM, HubSpot, Samsung, and Coca‑Cola—Atlassian emphasizes value selling and a team-based culture where employees work with Atlassian, not for Atlassian. The role offers high earnings potential with enterprise white space opportunities, selling impactful products at the forefront of cloud and artificial intelligence utilization. Key responsibilities include strategic technical engagement, opportunity identification, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy to influence product improvements.

At Atlassian, work is flexible and distributed-first, with options to work in an office, from home, or a mix, and the company hires in any country where it has a legal entity; interviews and onboarding are conducted virtually. They are seeking an exceptional Solutions Engineer to tackle complex enterprise challenges, collaborating with the enterprise sales team and regional channel partners to understand customer needs, strategize, deliver compelling demonstrations, and drive deals to closure. The role aims to ensure their solutions meet client demands, contribute to customer success, and fuel Atlassian’s growth. The team serves over 300,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a culture of teamwork, with high earnings potential and opportunities in cloud and AI. Key responsibilities include strategic technical engagement, identifying cross-product opportunities, solving client problems, acting as a product expert, delivering value-driven demonstrations, providing technical sales leadership, collaborating with sales, and gathering customer feedback to influence product improvements.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. They are seeking an exceptional Solutions Engineer who will work with the enterprise sales team and regional channel partners to understand customer needs, strategize, deliver compelling demonstrations, and drive enterprise deals. This role ensures Atlassian’s solutions meet client demands, contributing to customer success and the company’s growth. The team profile notes over 300,000 customers, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizes value selling and the culture of “play as a team” where employees work with, not for, Atlassian, and highlights opportunities in cloud and AI with high earnings potential. Key responsibilities include strategic technical engagement, identifying cross-product opportunities, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy, all to map customer challenges to Atlassian’s value propositions and solutions.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. - They are seeking an exceptional Solutions Engineer who collaborates with enterprise sales and regional channel partners to understand customers' needs, strategize how to address them, deliver compelling demos, and drive enterprise deals. - The role aims to ensure Atlassian's solutions meet client demands, contributing to customer success and the company's growth, within a culture of teamwork and support—“play as a team”—where employees work with Atlassian, not for it. - The team serves over 300,000 customers, including NASA, IBM, Hubspot, Samsung, and Coca-Cola, focusing on value selling and combining products into enterprise solutions that transform outcomes, with opportunities in cloud and artificial intelligence. - Responsibilities include strategic technical engagement, identifying cross-product opportunities, technical problem solving, product expertise, value-driven demonstrations, technical sales leadership, sales collaboration, and customer advocacy to share feedback with product teams.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires people in any country where they have a legal entity. Atlassian India embodies the mission to unleash the potential of every team, with Jira, Confluence, and Bitbucket, and operates an office in Bengaluru with remote options across India under the “TEAM anywhere” framework. The Jira Platform future organization aims to turn Jira into the trusted system of record and control plane for enterprise‑scale human and agent teamwork through AI transformation, enterprise readiness, and efficiency. The Jira Data Management team, comprising over 50 engineers plus product managers and designers, focuses on data transfer and management within Jira Cloud, offering migration paths (Data Center to Cloud, Cloud to Cloud, External to Cloud) and data‑shape management to support cloud offerings and Site Optimizer, with an emphasis on reliability and performance. A P70 engineer in this organization will own the long‑term architecture of Jira Data Management, drive a 12–24 month roadmap, raise standards for reliability, security, and operability, and provide hands‑on technical leadership through design reviews and incident handling.

- Atlassian offers flexible work options—office, home, or hybrid—and hires anywhere with a legal entity, with a Bengaluru office and remote options for eligible candidates in India under “TEAM anywhere.” - Atlassian India's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket, and a vision that emphasizes how work impacts humanity. - The Future Org centers on Jira Platform as the trusted system of record and control plane for enterprise-scale human and agent teamwork, driven by AI transformation, enterprise readiness, and efficiency. - The Jira Data Management team, over 50 engineers strong, enables data transfer and management within Jira Cloud and provides data migration paths (Data Center to Cloud, Cloud to Cloud, External to Cloud) along with data-shape management for offerings like Site Optimizer, aiming for reliability and scalability. - Responsibilities include owning the long-term architecture of Jira Data Management, leading major architectural initiatives across Jira Platform, defining a 12–24 month roadmap, and mentoring senior engineers while raising standards for reliability, performance, security, and operational excellence.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC to provide governance at AI speed and scale; it serves 32,000 organizations—including 75% of the largest financial institutions—and counts Swagger, TestComplete, Reflect, QMetry, Zephyr, and more among its brands, while its open source tools are downloaded over 100 million times per month and have earned more than 30,000 GitHub stars. SmartBear is trusted by developers, testers, and software engineers worldwide and invites you to learn more at www.smartbear.com or follow the company on LinkedIn, X, and Reddit. The Senior People Partner (HRBP) role in India combines hands-on HRBP partnership with company-wide accountability for statutory compliance, partnering with senior leaders to align People & Culture strategies with business priorities. Responsibilities include coaching managers on performance, employee development, organizational design, compensation, and employee relations; analyzing engagement data and developing retention strategies; and serving as India’s regulatory expert in partnership with the Director of Global People Operations, with the position based in Bengaluru in a hybrid model. The ideal candidate will have 8+ years as a senior HRBP, strong experience partnering with senior leaders, expertise in performance management and employee relations, deep knowledge of Indian labor law, and a data-driven mindset, with global/distributed team experience a plus; SmartBear emphasizes growth, inclusivity, and equal opportunity across its worldwide offices and has earned multiple industry awards.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability with governance to operate at AI speed and scale, integrated across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. Its best-loved brands, such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, help meet customers where they are to improve software quality in a technology-driven world. The text describes a Senior People Partner (HRBP) role in SmartBear’s India operations (Ahmedabad, hybrid) that combines hands-on HRBP partnership with ownership of statutory compliance for all India-based employees. The ideal candidate has 8+ years of senior HRBP experience, strong expertise in performance, employee relations, and Indian labor law, and SmartBear emphasizes an inclusive culture, career growth, global collaboration, and a diverse, ethical workplace with offices worldwide.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, backed by SDLC integrations and governance that enable AI-scale operations. It is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions, with brands like Adobe, JetBlue, and Microsoft, and its open source tools are downloaded over 100 million times per month with 30,000+ GitHub stars. The company’s portfolio includes popular brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, and it emphasizes meeting customers where they are to improve the technology-driven world. The role of Procurement Manager is to own SmartBear’s centralized procurement, drive strategic sourcing and contract management, manage third-party spend, and partner with Finance, Legal, and Information Security to mitigate supplier risk. Requirements include 5–7 years of procurement experience (tech/SaaS preferred), a degree (professional certifications like CPM or CPSM preferred), strong negotiation and process-improvement skills, and the ability to collaborate across functions, with a culture that emphasizes inclusivity, growth, hybrid work, and a base salary range of $108,000–$120,000 plus potential bonuses as part of total rewards.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, governance-at-AI-speed software delivery across the SDLC. It is trusted by 32,000 organizations, including 75% of the largest financial institutions and brands such as Adobe, JetBlue, and Microsoft, with open source tools downloaded more than 100 million times per month and over 30,000 GitHub stars; its best-loved brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr. Learn more at www.smartbear.com or follow the company on LinkedIn, X, and Reddit. The role advertised is Collections Specialist: manage a portfolio of customer accounts, drive timely payment, optimize dunning workflows, and partner with Sales and Licensing to resolve payment issues; requires 3+ years in collections or similar roles, strong communication, Excel skills, and experience with ERP/CRM tools. SmartBear emphasizes an inclusive culture, equal opportunity employment, hybrid work options, and a total rewards package with a base salary range of $56,000–$68,000 plus potential performance bonuses, reflecting a global, award-winning workplace that aims to make the technology-driven world better.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrated across the SDLC, trusted by 32,000 organizations including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded over 100 million times per month and more than 30,000 GitHub stars. The company’s SDR role, based in Somerville, MA, involves working with Account Executives to strategize targeted outreach and generate pipeline through inbound leads and ABX campaigns, using a tech stack including Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, and more. SDRs receive mentorship and training with the potential to be promoted to Account Executive within 12 months, while performing high-volume outreach (60-100 activities per day) and converting qualified conversations into pipeline for the sales team. Ideal candidates have 1-2 years in a customer-facing role, strong communication, coachability, and local availability; SmartBear promotes an inclusive, high-energy culture that values diversity, ethics, and work-life balance with flexible time off and hybrid options. The compensation package includes base salary plus on-target commission, with an estimated annual cash compensation of $50,000–$60,000, and comprehensive total rewards including benefits, pay transparency, and growth opportunities within a global, award-winning company.

Zendesk is hiring a Service Management Solutions Specialist to champion Service Management across functions like IT, HR, Facilities, Finance, Legal, and Procurement, blending technical depth with sales ownership in a hybrid role. The role involves owning the technical conversation from discovery to close, mapping customer challenges to Zendesk solutions, and delivering tailored demonstrations and proofs-of-concept. Key responsibilities include shaping sales strategy with core teams, conducting in-depth technical discovery, architecting end-to-end Service Management solutions, addressing hard questions, and coaching the regional sales organization. Must-have qualifications include hands-on enterprise Service Management knowledge (incidents, problems, changes, and requests), proven B2B SaaS sales experience, technical credibility, strategic communication, complex deal navigation, collaboration, and willingness to travel. Nice-to-haves include ITIL knowledge, experience with Service Management platforms, familiarity with AI and automation in service use cases, cross-functional service depth, a BA/BS, and a commitment to diversity and Zendesk’s hybrid work model.

The position is a global, senior leadership role at Zendesk to define the future of AI-powered customer experience, building an AI-orchestrated support model that blends automation, expert human help, knowledge operations, and premium services to turn every interaction into intelligence and value. You will own and evolve the AI-powered support across channels, establishing escalation strategies, governance to mitigate hallucinations, and feedback loops that drive improvements to AI, workflows, and knowledge using predictive analytics. You will lead a 300+ person global Technical Support & Escalations organization, shifting from volume-based support to complex, specialist-led resolution, while creating AI-assisted quality frameworks and segment-calibrated service models. You will also own the Premier Support P&L and monetized premium business, defining differentiated offerings, pricing, and operating models, and linking premium support to adoption, retention, and customer ROI in collaboration with Sales, Renewals, and Finance. The role requires 20+ years of enterprise SaaS/tech leadership with global transformation and AI-powered support experience, a cross-functional, influence-without-authority leadership style, a hybrid work arrangement, a US salary range of $289k-$433k plus incentives, and a commitment to fairness, inclusion, and accommodations with an invitation to apply.

The AI Sales Specialist is a quota-carrying overlay role that works with the Core Account Executive team to drive growth and adoption of Zendesk’s AI products for the EMC segment in the AMER region, with placement in Mexico City or Estado de Mexico. Responsibilities include owning sales quotas, collaborating with the core sales team to plan and execute revenue growth, engaging customers with value-based selling, leading approved AI POCs, and partnering with the AI Success team to identify expansion and cross-sell opportunities while maximizing ARR. The role also involves AI sales enablement and subject-matter expertise, ensuring product updates, sales plays, and market insights are communicated to Core AEs, and building tailored AI demos to meet customer needs. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), excellent communication skills, willingness to travel, and ideally experience in an overlay AE/co-sell role. Zendesk emphasizes a hybrid work model, equal opportunity and diversity, and notes that AI screening may be used in hiring, with accommodations available for applicants with disabilities.

The Head of North America Sales will own and execute the regional GTM strategy to scale Adaptavist to $250m in revenue within three years, including $50m from consulting, starting with expansion along the Northeast Seaboard. The role will build a high‑performing sales organization focused on Strategic Accounts (>£1m annual gross margin potential) and Enterprise Accounts (>£500k annual gross margin potential), establishing Adaptavist as the partner of choice across the ecosystem. It is a transformational leadership role responsible for creating the structure, capability, and culture for repeatable, scalable growth, including a MEDDPICC‑driven pipeline and an integrated engine aligning sales, presales, marketing, delivery, and partners. Success will be measured by revenue growth, gross margin expansion, pipeline health, and the creation of a sustainable, high‑performing sales organization with strong executive credibility with customers and technology partners. Key activities include defining and executing the North America GTM, building pipeline, account segmentation and territory management, cross‑functional collaboration, partner alignment, and developing leaders to foster a one‑team culture and growth mindset.

Atlassian offers flexible work locations—office, home, or a hybrid—plus hiring in any country where the company has a legal entity. The role is Principal ML System Engineer in the Rovo & AI Engineering org, focused on Rovo Chat as Atlassian’s fastest-growing area. You will deliver bleeding-edge innovations, build agent harnesses to improve quality, reliability, and latency, and potentially lead other engineers from design to launch. You’ll collaborate with other teams and internal customers to set expectations, gather input, and communicate results, with a broader aim of realizing AI’s transformative potential across offerings. The Rovo & AI team’s mission is to make Rovo the fastest, most trusted way for teams to find, understand, and act on knowledge, and the product surface has grown 10x over the last year as a result.

Atlassians can choose where they work—in an office, from home, or a combination—giving them more control over family, personal goals, and priorities. Atlassian can hire people in any country where they have a legal entity. As a Principal ML System Engineer in the Rovo & AI Engineering org, you’ll contribute to Rovo Chat by bringing bleeding-edge innovations and building agent harnesses that improve quality, reliability, and latency. You’ll have the opportunity to lead other engineers through technical design to launch and collaborate with other teams and internal customers to set expectations and communicate results, with the role being pivotal in realizing AI’s transformative potential across offerings. The Rovo & AI Engineering org aims to make Rovo the fastest, most trusted way for any team to find, understand, and act on their knowledge, with the product surface growing rapidly and showing 10x growth over the last year.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The role focuses on leading an enterprise sales team to meet revenue targets and develop strategic plans to expand market share. Responsibilities include mentoring the sales team, setting performance goals and metrics, recruiting and onboarding new members, and providing ongoing coaching. The position also requires cross-functional collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes, analyze data and market trends, identify growth opportunities, and conduct regular performance evaluations. Additionally, the role involves managing key client relationships, participating in high-level negotiations, delivering updates to senior management, and staying informed about industry trends and competitors.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity. The role focuses on leading and managing an enterprise sales team to meet revenue targets and expand market share, with strategic plans and initiatives to penetrate the market. Responsibilities include mentorship and coaching, setting performance goals and metrics, recruiting and onboarding new sales hires, and monitoring progress. The position requires collaboration with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and improve customer satisfaction. Additional duties involve analyzing sales data and market trends, conducting performance evaluations, managing key client relationships and negotiations, providing regular updates to senior management, and staying informed on industry trends and competitors in the enterprise segment.

Zendesk is hiring a technical Sales Engineer to help redefine CX and ES with autonomous AI, by writing code, building production-ready POCs, and delivering API integrations that demonstrate Zendesk’s platform and AI capabilities. You’ll own the technical execution of customized demos, connect Zendesk to complex client tech stacks, manage API integrations, and collaborate on deep technical validations, security/architecture questionnaires, and developer-to-developer reviews, while also building scalable internal tooling. Required qualifications include a bachelor’s in a quantitative/technical field, 2–4 years in a technical client-facing role or hands-on software development, proficiency with modern languages (JavaScript, Python, Node.js) and REST/SOAP APIs, a strong interest in AI (LLMs and autonomous workflows), and willingness to travel 30–50%. Preferred qualifications include familiarity with enterprise infrastructure and cloud ecosystems (AWS, GCP, or Azure), the ability to present technical concepts to both technical and non-technical audiences, and a portfolio of personal projects or contributions. Zendesk emphasizes hybrid work, diversity and inclusion, equal opportunity, and accommodations for disabilities, with AI screening possible; applicants can request accommodations by contacting a specified email.

Zendesk is hiring a visionary Regional Vice President of Sales Engineering in Singapore who will report to the SVP of Global Presales and lead a world-class team to evangelize AI-driven CX to C-suite executives. The role will partner with regional sales leadership to penetrate new enterprise markets and architect the pre-sales blueprint required to land large, complex accounts. You will drive technical win and adoption rates by establishing rigorous pre-sales frameworks, PoC/pilot standards, and custom demo strategies that boost win rates and accelerate post-sale value realization. Qualifications include 8+ years managing pre-sales/sales engineering teams (including multi-tier leadership) in enterprise SaaS, deep CX domain expertise, strong enterprise architecture and cloud/AI knowledge, and proven public speaking with the ability to translate technical concepts into business outcomes. Zendesk offers autonomy to shape GTM strategy, a hybrid, inclusive culture, commitment to equal opportunity and diversity, accommodations for applicants, and notes that AI-based screening may be used per policy.

Zendesk builds AI-powered, customizable service software used by many brands to improve customer relationships, and this role is a Senior Product Manager for Strategic Integrations and Connections to connect, sync, and orchestrate across Zendesk and other systems. The role involves significant direct interaction with customers, partners, and executive sponsors, and requires collaboration with engineering, design, product marketing, sales, and tech alliances to build and launch solutions. You will set a vision and roadmap for integrations, work with Tech Alliances to grow partnerships and co-marketing opportunities, drive the direction of new capabilities with engineering and design, and, when needed, de-escalate customer escalations with executives. Basic qualifications include a bachelor’s degree, 5 years of product management experience delivering customer-focused SaaS products end-to-end, strong collaboration, independent ownership, excellent written and verbal communication, and a data-driven approach to measure success. Preferred qualifications include experience managing geographically distributed teams, location options in Karnataka or Maharashtra, a hybrid in-office/remote schedule, and Zendesk’s commitment to diversity, equal opportunity, and AI screening with accommodations available.

Zendesk is hiring a Senior SEO Specialist for international markets (Germany as a core market, plus the UK, ANZ, and select Tier 2 markets such as India and Singapore) to lead organic search, content, and technical SEO programs and help the company adapt to AI-powered discovery. The role involves developing and executing international SEO and AEO strategies, surfacing market-specific opportunities, and driving German-language optimization in collaboration with Content, Localization, Regional Marketing, and Product Marketing teams. It also covers maintaining technical SEO health, conducting audits, considering JavaScript rendering and localization impacts, and building AI-powered automations and agentic workflows to scale research, optimization, localization, QA, and monitoring. The candidate will analyze performance with GA4, GSC, Snowflake, and AEO tools, translate data into actionable priorities, and partner across multiple functions to influence roadmap decisions. Requirements include 5+ years of hands-on SEO experience (SaaS/enterprise preferred), fluency in German and English, experience managing multi-country markets, expertise in AEO and AI-powered discovery, automation using LLMs or APIs, strong analytics, and excellent cross-functional communication; Zendesk also notes hybrid work, AI screening of applications, and a commitment to diversity and inclusion.

The Senior SEO Specialist role focuses on international markets (Germany as a core market, plus the UK, ANZ, and Tier 2 markets like India and Singapore) to drive organic search and adapt to AI-powered, answer-first discovery. Responsibilities include developing and executing SEO and AEO strategies across these markets, surfacing content opportunities, leading German-language optimization, and planning experiments to scale successful approaches. Technical SEO scope covers site health, crawling, rendering, indexing, internal linking, structured data, Core Web Vitals, audits, coordinating with Web/Engineering, and building AI-powered automations and agentic workflows to scale research, localization, QA, and reporting. Analytics & cross-functional leadership involve measuring performance with GA4, GSC, Snowflake, and AEO tools, linking results to business outcomes, and partnering with Content, Web, Engineering, Product Marketing, Localization, Regional Marketing, and Paid Media to influence roadmaps. Required qualifications include 5+ years of hands-on SEO (SaaS/enterprise), fluency in German and English, experience in both content and technical SEO and AEO/AI-powered discovery, multi-market management, AI automation experience, strong analytics, and cross-functional communication; Poland base salary zł165,000– zł247,000 with potential bonuses, plus hybrid work policies and commitments to equal opportunity and accommodations.

Zendesk is seeking a Senior Director to lead the Global Delivery Hub in Pune, India, responsible for setting strategy, driving growth, and ensuring high-quality consulting and staffing operations aligned with global objectives. The role oversees end-to-end delivery for India-based AI consulting, data migration, and custom development teams, driving customer adoption and operational excellence while coordinating with Global Services to meet global requirements. Key duties include managing major client relationships, ensuring satisfaction and retention, establishing governance and performance metrics, and building a scalable, innovative delivery organization in India. Qualifications include 15+ years of leadership in services or consulting, 10+ years of P&L and large-scale operations, experience in matrix structures, and preference for India market knowledge and AI/tech delivery background; a Bachelor's is required and an MBA is preferred. The position offers a hybrid work model with in-office attendance, and Zendesk requires candidates to be physically located in Karnataka or Maharashtra per the posting; Zendesk also emphasizes equal opportunity, diversity, and AI screening as applicable.

The Solutions Architect will be the technical expert in the pre-sales process, collaborating with the Contact Center Platform Architecture team and potential customers to design customized solutions and secure new professional services engagements, with mandatory CCaaS and AWS experience. Their responsibilities include leading pre-sales scoping, providing expert technical support to the sales team, creating detailed professional services estimates and proposals, and articulating complex concepts clearly to technical and executive audiences. They will maintain deep Zendesk CCaaS product expertise, lead technical discussions, and partner with Professional Services to ensure a smooth transition from sales to delivery. Qualifications require strong AWS Connect and/or AWS services experience in a CCaaS environment, prior Solutions Architect experience in CCaaS with AWS, hands-on cloud deployment skills, and the ability to translate business objectives into technical solutions and estimates, along with exceptional English communication. Zendesk emphasizes an inclusive culture with a hybrid work model, notes that AI screening may be used, and positions itself as an equal opportunity employer offering accommodations for applicants with disabilities.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. Their tools are designed to streamline work, foster alignment, and enable large-scale business transformation, guided by values of innovation, excellence, ownership, and teamwork in a diverse, inclusive culture. Lucid serves major organizations, including Fortune 500 companies like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, and has over 100 million users with rapid ongoing growth. The Sales Team includes roles such as Scaled Account Specialist and the Transactional Business Team, focusing on SMB lifecycle management, renewals, expansions, and delivering value through scalable, low-touch engagement. The Scaled Account Specialist role involves managing a large SMB portfolio, Salesforce data, cross-functional collaboration, and developing scalable playbooks, and is a hybrid position in South Jordan, UT requiring a bachelor’s degree and 1-2 years of experience with two in-office days (Tuesday and Thursday).

The Executive Operations Manager is a trusted partner to the CMO, turning strategy, priorities, and commitments into coordinated execution while keeping the organization aligned and able to deliver. They proactively identify blockers, risks, and dependencies before they become problems, acting as a force multiplier rather than owning business outcomes. The role spans strategy, operations, project/programme management, and executive support to move key initiatives forward with clarity, speed, and accountability, surfacing friction and ensuring decisions translate into measurable results. They provide structure, governance, and cross-functional coordination through programme/project management, stakeholder alignment, problem solving, and a focus on AI, automation, and continuous improvement to boost productivity and reduce manual effort. Success is judged by proactive issue resolution, smooth progression of strategic initiatives without constant chasing, fast, well-informed CMO decisions, freed time for high-value work, and maintained confidentiality in sensitive matters.

This role is the Field Marketing Team Lead for the North America region, responsible for leading a regional field marketing team and aligning marketing execution with sales to drive pipeline, accelerate deals, and regional revenue growth. You will coach and develop the team, set objectives, provide ongoing feedback, and influence senior colleagues through executive presentations, fostering a collaborative, data-driven culture focused on continuous improvement. You’ll act as the senior marketing partner to regional sales leadership, shaping territory planning, account strategy, and go-to-market priorities, using data to monitor funnel performance and impact. You’ll oversee planning and execution of regional integrated campaigns (ABM, events, digital, partner co-marketing), budgeting, enablement, localization of global campaigns, and regular stakeholder reporting to maximize outcomes. You’ll also manage partner marketing as the main regional contact for marketing execution, collaborate cross-functionally with Brand, Solutions Marketing, Ops, and other teams, and establish KPIs/dashboards to measure outcomes and drive data-driven decisions.

Tempo is a global company with over 30,000 customers, including a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, program management, and reporting, to help teams work smarter. Since 2007 it has grown from a time-tracking tool to the #1 time management add-on for Jira and a trusted Atlassian ecosystem player, now building a competitive intelligence and market analytics capability within a strategic portfolio management platform. The role is a hands-on product manager who will own the roadmap and outcomes for competitive intelligence and market analytics, define the first release, work with design and engineering, and coordinate go-to-market efforts including positioning, packaging, and enablement, with an emphasis on shipping incremental value quickly. Requirements include 5+ years of product management in B2B/enterprise software, a bias to action, collaboration with design and engineering, commercial instincts, and comfort with AI tools; nice-to-haves include background in competitive intelligence, market analysis, CRM data, and familiarity with competitive intelligence platforms. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, professional growth opportunities, and a culture focused on ownership, collaboration, and inclusion.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. The company is building narrative authority in AI, aiming to shape how the market understands AI for teams, and this role centers on turning real product and AI insight into distinctive, sustained executive social presence. Reporting to the Editorial & Executive lead, you’ll partner with social media, product marketing, communications, and senior executives to develop credible, timely social content. The role requires deep technical understanding to translate complex AI and product concepts into content that engages engineers, founders, and enterprise buyers, leveraging Atlassian’s meaningful product depth and authentic executive participation. Responsibilities include shaping executive voice, monitoring the AI zeitgeist, converting insight into posts, establishing a repeatable cadence, advising on participation, collaborating cross-functionally, and measuring performance to refine the approach.

Atlassian offers flexible work arrangements and can hire people in any country where it has a legal entity. The company is building narrative authority in AI for teams, and this role centers on turning real product and AI insight into a distinctive executive social presence. Reporting to the Editorial & Executive lead, the role collaborates with social media, product marketing, communications, and senior executives to develop credible, timely social content. It sits at the intersection of AI fluency, executive voice, and social platform craft, with the aim of creating a sustained social voice that resonates with engineers, founders, and enterprise buyers. Key duties include shaping executive social voice, tracking AI zeitgeist, translating insights into content, establishing cadence, advising on participation, partnering cross-functionally, and measuring performance to sharpen the approach over time.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing, productive teams and is hiring remotely from the UK. DX collects millions of data points daily, powering insights into developer productivity and experience for companies like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in recent years, and DX recently closed an acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and deliver greater impact to customers. The role involves prospecting, qualifying, and closing new opportunities across defined territories, owning the full sales cycle from first touch to close, running proofs of concept and demos, and building a disciplined pipeline with accurate forecasting. Ideal candidates love winning, are self-motivated and resourceful, thrive with autonomy and rapid change, take ownership of outcomes, are continuous learners who seek feedback, and communicate clearly with engineers, executives, or influencers while maintaining a bias for action.

The role is remote from the UK for DX, a Salt Lake City-based, fast-growing SaaS company that provides data-driven insights into developer productivity for customers such as Pinterest, GitHub, and Xero, and which recently closed an acquisition by Atlassian to accelerate growth and R&D. DX has scaled profitably, tripling annual recurring revenue in recent years, and joining Atlassian aims to expand resources and impact for customers. At DX, the core value is mastery—performing at the highest level and continually getting better at your craft, with outcomes not entirely within control but effort and performance being the focus. You’ll prospect, qualify, and close net-new opportunities across defined territories, own the full sales cycle, run proofs of concept and business cases, build a disciplined pipeline, and guide buyers through complex evaluations. The ideal candidate loves winning, builds repeatable processes, is self-motivated and adaptable to rapid change, takes ownership of outcomes, is a continuous learner, communicates with impact, and balances bias for action with diligence.

DX, a fast-growing SaaS company headquartered in Salt Lake City that was recently acquired by Atlassian, is hiring remotely from the UK. DX collects millions of data points daily to power insights into developer productivity for customers like Pinterest, GitHub, BNY, and Xero. Joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX emphasizes individual mastery—thriving by becoming the best at your craft—and acknowledges that outcomes are influenced by factors beyond the team and the company’s control. The role involves prospecting, qualifying, and closing new opportunities across defined territories, owning the full sales cycle, running proofs of concept and demos, building a strong, disciplined pipeline, and feeding market feedback into product and GTM improvements; the ideal candidate is competitive, self-motivated, adaptable to rapid change, takes ownership, learns continuously, and communicates clearly with engineers, executives, and other stakeholders.

At Atlassian, you can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity, giving you control over family, personal goals, and priorities. The Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex cloud migrations as the primary stakeholder, acting as a strategic advisor and technical consultant to senior customer decision-makers while coordinating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. The role requires business acumen and technical fluency, with expertise in developing customer cloud strategies and enabling adoption of cloud features including AI, and an understanding of data movement, system integration, and migration outcomes. Key responsibilities include end-to-end migration strategy, risk readiness assessments and remediation, technical architecture around APIs/webhooks/automation, trusted advisory to executives, and governing the migration lifecycle from discovery to go-live with measurable outcomes. Additional expectations cover driving accountability, stakeholder communications, escalation management, team leadership and enablement, maintaining a data-driven consultative mindset, staying ahead of industry trends, and proposing innovative solutions to business challenges.

Atlassian offers flexible work locations and hires globally wherever there is a legal entity. The Principal Enterprise Delivery Manager role is to guide Atlassian’s largest and most complex customers through their transition to the cloud, serving as a strategic advisor and technical consultant and coordinating with Sales, Solutions, Support, Product Management, Channel Partners, and Engineering. It requires business acumen and technical fluency, with proven expertise in developing cloud strategies and enabling adoption of cloud features (including AI), and an understanding of how data moves, how systems integrate, and what makes migrations succeed or fail. Responsibilities include leading end-to-end migration strategy, risk management through readiness assessments and remediation, technical architecture around APIs and automation, acting as a trusted advisor to senior leadership, governing the migration lifecycle with cross-functional teams, driving accountability and stakeholder communications, managing escalations, and leading team enablement and training. The role emphasizes a consultative, data-driven mindset and staying ahead of industry trends to propose innovative solutions for Atlassian’s most strategic customers.

The AI Success Strategist at Zendesk owns end-to-end AI roadmaps for customers, translating product capabilities into business strategy and partnering with executives to ensure AI initiatives start strong and scale predictably. The role acts as the design authority for deployments, coordinating with Professional Services, Product, and Engineering, and maintains a mutual, outcome-driven AI roadmap to maximize value and secure renewals. You’ll lead structured discovery and success-planning engagements, define a long-term AI vision, align internal and external stakeholders, and drive execution from adoption through expansion with measurable milestones. Requirements include 5+ years in Customer Success/Experience, 1+ year AI experience, enterprise SaaS GTM experience, strong analytics and program management skills, and a degree in business/computer science/engineering with AI strategy or PM certifications preferred. Zendesk offers a hybrid work model and inclusive culture, with a US OTE of $118k–$178k (70/30 base/commission), and notes AI screening and equal opportunity employment with accommodations available.

Zendesk is hiring for a pure hunting Business Development/Sales role in North America aimed at identifying, qualifying, and building a significant pipeline across SMB, Commercial, and Enterprise accounts, in collaboration with sales, product, and marketing teams. Key responsibilities include engaging with prospects to understand challenges, generating high-value outbound content and messaging, researching companies (10K/10Q, investor presentations, news), and managing a pipeline with a focus on delivering a superior customer experience. Requirements include 2+ years of sales/BD experience across SMB to Enterprise, a competitive self-starter mindset, excellent communication and interpersonal skills, and proficiency in Salesforce, Zoominfo, Outreach, 6sense, with a bachelor’s degree preferred. Compensation consists of a US hourly OTE range of $36.54-$54.81 with a 70/30 base/commission split, with potential bonuses or benefits, and final offers determined by location and experience; the posted range reflects base pay, not including incentives. The role uses a hybrid work model with some onsite time, and Zendesk emphasizes its mission to redefine customer experience through AI, a diverse and inclusive culture, equal opportunity employment, and accommodations for applicants with disabilities, including AI screening per policy.

The AI Services Consultant at Zendesk is part of the Professional Services AI Delivery team and serves as the technical and product expert for the AI-powered Resolution Platform, aimed at delivering rapid value and guiding customers through configuration and optimization. The mission is to provide technical solutions and remove roadblocks to drive resolutions on the AI Platform, acting as a trusted advisor who guides customers through complex configurations with agility to achieve transformative business outcomes. The overarching objective is to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, ensuring measurable business impact from initial deployment through scale, while leading end-to-end projects with clear scope and timelines and aligning with the customer’s AI Roadmap. Key responsibilities include providing technical expertise and guidance on implementation and optimization, facilitating change management and training, owning successful project delivery, maintaining high customer satisfaction, and collaborating cross-functionally with internal teams to address technical challenges and align on business goals. Requirements include 3+ years in consulting or professional services, enterprise SaaS GTM experience, fluent English, strong REST APIs and JSON skills, Python preferred, experience with adoption analytics and driving retention, a relevant degree (AI strategy or project management certifications preferred), plus strong program management and cross-functional influence; Zendesk also highlights its hybrid work model, AI screening practices, and commitment to equal opportunity and accommodations for disabilities.

Lucid Software leads in AI-driven work acceleration with the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and emphasizes innovation, excellence, empowerment, initiative, and teamwork in a respectful, inclusive, hybrid workplace. The SMB New Logo Team focuses on building long-term customer relationships by identifying the right people and demonstrating how Lucid can help them work faster and better. The EMEA SMB New Logo Account Executive (DACH) role involves owning a territory, driving high-velocity outbound sales from qualification to close, building pipeline, and delivering tailored demos after discovery. Requirements include 1+ year of closing or 2+ years of BD/SDR experience (preferably in SaaS/tech), strong multi-channel outbound skills, CRM familiarity (Salesforce or similar), English and German fluency, and a hybrid Amsterdam-based schedule (office 2 days per week). Preferred qualifications include experience in competitive sales cycles, CRM proficiency, strong organizational skills, and a BA/BS degree, with a German-language posting offering equivalent details.

Tempo is a global tech company trusted by over 30,000 customers, including about a third of the Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; since its 2007 origin as a time-tracking tool, it has become the #1 time management add-on for Jira within the Atlassian ecosystem. Tempo's newest product, Workforce Intelligence, links AI telemetry to Jira work items to measure AI-driven value, acting as the execution-layer system of record for AI ROI and helping engineering leaders evaluate tools, benchmark performance, and govern AI-enabled delivery. The Senior Product Manager role leads Workforce Intelligence from an emerging product to a durable business, owning strategy, roadmap, and commercial outcomes, and requiring strong ability to make data-driven decisions in ambiguous contexts with cross-functional alignment. Responsibilities include owning the product's strategy and roadmap, conducting continuous discovery with CTOs, VPs of Engineering, and design partners, prototyping and experiments with real data, evolving attribution and reporting, defining data strategy and instrumentation, and collaborating with sales, marketing, and customer success on positioning, pricing, launches, and expansion. Tempo emphasizes impact, innovation, collaboration, and growth, offering remote-first work, unlimited vacation, comprehensive benefits, and an inclusive culture, with an invitation to apply in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time, resource, budget management, roadmapping, and program management, and has evolved from a 2007 time-tracking tool to the leading Jira time-management add-on within the Atlassian ecosystem. Its newest product, Tempo Workforce Intelligence, connects AI telemetry to Jira work items to measure AI-powered work and aims to become the execution-layer system of record for AI ROI across Tempo’s suite. Tempo is seeking a Senior Product Manager to lead Workforce Intelligence from an emerging category into a durable business, owning strategy, roadmap, and commercial outcomes, and seeking a candidate with 5+ years of PM experience who can operate in ambiguity and align cross-functional teams around evidence-based decisions. The role entails small, autonomous teams, continuous discovery with engineering leaders and design partners, rapid prototyping with real data, defining instrumentation and operating metrics, and shaping attribution, benchmarking, and data strategies across AI tools and Tempo products. Tempo promotes a remote-first culture with growth opportunities, competitive benefits, and an equal-opportunity commitment, inviting applicants to help shape the future of enterprise productivity software.

The role is Head of Strategic Sales, North America, based on the East Coast and open to candidates in the US and Canada, reporting to the Head of North America Sales and leading a team of Strategic Account Directors and Strategic Account Managers. It will build and execute a repeatable growth strategy for Adaptavist’s highest-potential North American customers, maximizing wallet share by linking executive priorities to the full portfolio, the DevOps & Developer Experience and Service & Work Management motions, and the strategic partner ecosystem. Responsibilities include defining the operating model, identifying and prioritizing accounts with potential above £1m annual gross-margin, establishing consistent account-planning standards, and maintaining a portfolio view of health, risk and required investment. The role requires executive customer and deal leadership, MEDDPICC-based qualification and forecast discipline, and cross-functional account execution to accelerate complex opportunities and improve win rates and margin from services. It also involves building strong regional and global partner relationships, co-sell planning, coordinating with global strategic-account programmes, and leading talent development, cadence, governance, and sharing best practices across the North American sales organization.

Refined is seeking a Malmö-based IT Systems & Operations Specialist to keep the company’s IT running smoothly and actively pursue automation and AI opportunities to save time across the organization. The role splits roughly 60% administering Jira, Confluence, Google Workspace, Slack, and Iru; 20% building automations and integrations; and 20% providing first-line IT support, including device management and SOC2/compliance-related tasks. Must-haves include hands-on SaaS administration (ideally Atlassian), IT support experience, MDM experience (Iru/Kandji, Jamf, Intune), the ability to connect systems, and a genuine interest in automation/AI, plus strong self-management and English communication; nice-to-haves include SOC2 experience and scripting/automation tools. You’ll work with Anders, Svante, the People & Admin team, and be the main IT contact across Refined’s eight-country footprint, in a hybrid setup based in Malmö with colleagues distributed globally and two in-person company gatherings per year. The role offers a Scandinavian-standard package (pension, health insurance, sick leave, five weeks of vacation), flexible hours, a learning budget, wellness allowance, and company offsites, with a salary of 38,000–48,000 SEK; Refined is a 70-person Atlassian-focused SaaS company built on a culture of autonomy and impact.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever it has a legal entity. The Advisory Services Public Sector team is a globally distributed group of Atlassian experts focused on customer success for large enterprises, providing trusted advisors to maximize value from Atlassian investments. The Solution Consultant role is an individual contributor who delivers technical guidance, aligns product capabilities with business outcomes, helps expand services and products within client organizations, and partners with non-customer-facing teams to address customer needs, with travel up to about 30%. Required background includes 4-6 years in SaaS, 2+ years in customer-facing roles with stakeholders from technical administrators to executives, and demonstrated expertise in At l as sian Data Center Platform (e.g., Jira, Jira Service Management, Confluence, Bitbucket, Crowd) and Teamwork Foundations, plus experience defining goals and measurable metrics. Fluency in English is required, with a second language a plus, and there is a preference for candidates who can align with US time zones, coach best practices, work on cross-team projects, and have experience with large customers in a consulting or technical expert capacity.

Atlassian supports flexible work locations and hires globally in any country where it has a legal entity. The Atlassian Advisory Services team is globally distributed and helps major customers achieve success by delivering trusted, strategic guidance to maximize value from Atlassian investments. The company is hiring a non-managerial Solution Consultant for the Public Sector team to provide expert Atlassian guidance, help customers realize value, and expand use cases and markets. Responsibilities include aligning with advisory peers on outcomes, solving business challenges with Atlassian products, creating prescriptive guidance, staying current with best practices, and traveling up to 30% domestically or internationally. The role requires 4–6 years in or with SaaS, 2+ years in customer-facing roles, expertise in the Data Center Platform and Teamwork Foundations (including Jira, Jira Service Management, Confluence, Bitbucket, Crowd, Loom, and Rovo), cloud architecture knowledge, strong collaboration and communication skills, English fluency (second language a plus), and ideally alignment with US time zones and experience with large customers in consulting or technical roles.

Atlassians can choose where to work—office, home, or a hybrid—and Atlassian hires people in any country where they have a legal entity, giving employees control over family, personal goals, and priorities. The Atlassian Advisory Services team is globally distributed and helps the largest strategic and enterprise organizations solve complex challenges, providing trusted advisors to maximize the benefits of their Atlassian investments. They are hiring a non-managerial Solution Consultant for the Advisory Service’s Public Sector team to deliver guidance that drives value realization for clients who have purchased Advisory Services. Key responsibilities include collaborating on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, and traveling up to 30% for internal and customer-facing events. Requirements include 4–6 years in SaaS with 2+ years in customer-facing roles, strong Data Center Platform expertise (Jira, Jira Service Management, Confluence, Bitbucket, Crowd), cloud architectures and security knowledge, proficiency with Teamwork Foundations and Atlassian collaboration tools, English fluency (second language a plus), and the ability to align with US timezones and collaborate across Sales, Product, Support, and other teams for large customers.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, enabling teammates to prioritize family, personal goals, and other priorities. Its agile & DevOps, IT service management, and work management software—such as Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete shared work, with a broad customer base including the Fortune 500 and NASA. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-selling and expanding usage, nurturing relationships, and providing customer feedback to product and engineering. In this role you will own about 40 accounts in the Mid Market segment (200–10,000 seats), carry a $2–4M annual quota, lead a cross-functional deal team, build executive relationships, and apply MEDDPICC to qualify and win complex opportunities. You will collaborate with channel, marketing, product, and customer success; negotiate and price contracts; maintain a healthy pipeline with forecasting; stay informed on industry trends and competitors; and travel occasionally for customer meetings and team events.

Atlassian offers flexible work locations, allowing office, home, or hybrid arrangements, and hires in any country where it has a legal entity to support employees’ family and personal goals. Atlassian aims to unleash every team’s potential with products like Jira Software, Confluence, and Jira Service Management, used by major companies worldwide including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages about 40 accounts (200–10,000 seats), pursuing cloud-first opportunities, cross-sell and expansion, while meeting revenue targets and advocating for customers. The role requires leading a cross-functional deal team and building executive-level relationships across IT, business, sales, and marketing, using MEDDPICC to qualify and close complex opportunities with an emphasis on outcome-based selling. Key duties include collaborating with channel, product, marketing, and customer success; pricing and contracting; maintaining a healthy pipeline with accurate forecasting; staying informed on industry trends; and occasional travel for customer meetings and events.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires globally where it has a legal entity, aiming to unleash the potential of every team with its agile, DevOps, IT service management, and work-management software. Its solutions, including Jira Software, Confluence, and Jira Service Management, are used by Fortune 500 companies and others (NASA, Audi, Kiva, Deutsche Bank, Dropbox) to help teams collaborate and deliver quality results on time. The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first opportunities, pursues cross-sell and expansion, nurtures relationships, and targets revenue while acting as a customer advocate to provide feedback to product and engineering. In this role you will own roughly 40 accounts (200–10,000 seat), carry a 2–4M annual quota, lead cross-functional deal teams, develop executive-level relationships, apply MEDDPICC to qualify and win complex opportunities, pursue multithreaded, multi-solution deals, collaborate with channel, marketing, product, and customer success, negotiate pricing, source leads, forecast accurately, and stay informed on industry trends. Occasional travel for customer meetings, industry events, and team gatherings is expected, with all activities aligned to Atlassian's values and evolving sales model.

Lucid Software is an AI-driven work-acceleration company offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a mission to turn ideas into reality, a set of core values centered on innovation, excellence, empowerment, initiative, and teamwork, and a hybrid, inclusive work culture. The Security Analyst role focuses on protecting corporate assets and leading day-to-day GRC operations, third-party risk assessments, and championing customer trust within Lucid's security team. Responsibilities include conducting third-party vendor risk assessments and internal risk evaluations, responding to vendor security questionnaires, collecting evidence for SOC 2 and ISO 27001 audits, proactively identifying threats, delivering security awareness training, ensuring regulatory compliance, and collaborating with Legal, Engineering, IT, Finance, and HR. Requirements include a bachelor’s degree in information security, business management, or related field; 3+ years of experience in third-party risk management and GRC; knowledge of frameworks like NIST 800-53, ISO 27001, SOC 2; strong organizational, documentation, and interpersonal skills; and the ability to communicate security concepts to both technical and non-technical stakeholders. Preferred qualifications include SaaS/cloud experience, risk-management expertise, certifications such as CRISC, CISSP, CISA, SSCP, CC, Security+, strong cloud platform knowledge (AWS, GCP, Azure), process-improvement and automation skills, and the ability to leverage AI tools to enhance workflows.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive business transformation at scale. The company upholds values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture in a hybrid work environment. As a Security Analyst, you will protect corporate assets and customer-facing applications, focusing on day-to-day GRC operations, third-party risk assessments, and supporting vendor security questionnaires while collecting evidence for SOC 2 and ISO 27001 audits. You will identify threats, develop practical security solutions, deliver security awareness training, ensure regulatory compliance, and partner with Legal, Engineering, IT, Finance, and HR to implement improved security controls and workflows. Required qualifications include a bachelor’s degree and at least 3 years in third-party risk management and GRC, knowledge of security frameworks (NIST 800-53, ISO 27001, SOC 2), strong cross-functional communication, with preferred qualifications in SaaS/cloud environments, relevant certifications (CRISC, CISSP, CISA, etc.), cloud platform experience, process improvement, automation, and the use of AI tools.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with core values of innovation, excellence, empowerment, initiative, ownership, teamwork, and a respectful, inclusive culture in a hybrid workplace. They are seeking a hands-on, self-driven Sales Enablement Manager to lead onboarding, performance coaching, and the development and delivery of high-impact enablement programs for EMEA sales teams, partnering with EMEA sales leadership, frontline managers, cross-functional partners, and global enablement peers. Responsibilities include serving as the primary enablement partner for all EMEA sales roles, customizing global programs for regional needs, facilitating live workshops, reinforcing initiatives post-launch, designing coaching plans, supporting new product launches, creating enablement assets, staying close to the field, and using data-driven insights and AI to measure impact and tailor coaching. The role covers new hire onboarding and ramp, overseeing onboarding sessions, practice workshops, one-on-one coaching, tracking progress, identifying struggles, and coordinating with managers to ensure new hires reach key milestones in their first 90 days. Requirements include 4+ years in SaaS sales or sales enablement with a proven track record of measurable coaching results, preferred coaching certification, experience with AI tools, strong facilitation, familiarity with MEDDPICC/Challenger/Command of the Message/Sandler/ValueSelling, experience with Salesforce, Gong, ZoomInfo, English fluency, and a hybrid setup with two in-office days per week in Amsterdam; German is strongly preferred and Dutch optional.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help organizations transform cloud and processes at scale, with over 100 million users and clients like Google, GE, Siemens, VW, NBCUniversal, JLR, and T-Mobile, and a rapidly growing user base. The company emphasizes core values of innovation, passion and excellence, ownership, initiative, and teamwork over ego, and maintains a diverse, respectful, inclusive culture with a hybrid work model. The Technical Product Support Specialist on the Customer Operations team will be on the front lines with Lucid’s customers, driving solutions through professional communication and cross-functional collaboration, helping launch new products, and shaping help centers, online communities, and email support. Responsibilities include maintaining product expertise, investigating and resolving issues, collaborating with Engineering and Product Management on bugs, monitoring key user metrics, growing and managing a Lucid product community, and contributing to clear Help Center content and user education. Requirements include 2 years of experience or a bachelor’s degree, strong ownership and independence, the ability to translate complex ideas into simple content, excellent verbal and written communication and analytical skills, and a hybrid South Jordan, UT schedule (in-person two days per week on Tuesday and Thursday), with preferred qualifications in system optimization, basic project management, teaching or mentoring, UX understanding, technical troubleshooting, and AI/LLM familiarity.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive transformation at scale. The company emphasizes core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture with a hybrid, flexible work environment. Lucid serves over 100 million users and counts Fortune 500 firms and major organizations like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers, continuing rapid growth by attracting hundreds of thousands of new users each month. The Technical Product Support Specialist on the Customer Operations team will be on the front lines with customers, drive solutions through cross-functional collaboration, help launch new products and features, and build and manage a dynamic product community plus helpful content for millions of users. Requirements include about 2 years of experience or a strong degree, a strong sense of ownership, ability to work independently and cross-functionally, translate complex technical ideas into simple content, excellent communication and analytical skills, and a hybrid Raleigh, NC role with in-office days on Tuesday and Thursday; preferred qualifications include experience in project management, UX, AI/LLMs, and mentoring.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform work at scale. The company emphasizes values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and maintains a respectful, inclusive culture within a hybrid work environment. They are hiring a Product Manager to advance AI-focused products on a team dedicated to innovation and new product discovery, including collaborative AI, agentic workflows, and canvas-native generative features. Responsibilities include partnering with product teams to identify, test, and de-risk new AI capabilities through prototypes and experiments, improving product development and evaluation practices, and owning AI platform capabilities from strategy through launch in collaboration with engineering, design, data science, and product teams. Requirements include 4+ years of PM experience in B2B SaaS, experience bringing agentic AI to market in fast-moving environments, strong understanding of modern AI systems and evaluations, exceptional product judgment, and proven cross-functional collaboration; preferred qualifications include leading innovation or new product discovery teams, experience with visual collaboration platforms, and mentoring other PMs.

Lucid is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to streamline work and drive transformation, guided by values of innovation, excellence, empowerment, initiative, and teamwork in an inclusive, hybrid workplace. The company is hiring a Product Manager to advance AI-powered products, joining a team focused on innovation, emerging technologies, and AI, including collaborative AI products, agentic workflows, and canvas-native generative features. Responsibilities include partnering with product teams to identify and de-risk new AI capabilities, validate customer value through prototypes and experiments, improve product development and evaluation processes, stay at the forefront of AI, and own AI platform capabilities from strategy to launch. Requirements include 4+ years of PM experience in B2B SaaS, experience bringing agentic AI products to market in fast-moving, evolving environments, strong understanding of AI systems (agent architectures, RAG, evaluations) and tradeoffs, and proven cross-functional collaboration. Preferred qualifications include leadership of innovation or new product discovery teams, experience with visual collaboration or digital whiteboarding platforms, and mentoring other PMs on AI product lifecycle practices.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform cloud and process workflows at scale. The company-upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive culture in a hybrid work environment. Lucid serves over 100 million users and counts Fortune 500 and global brands like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers, with rapid growth and hundreds of thousands of new users each month. The current APAC opportunity is for a strategic Business Development Representative who partners with Account Executives, uses multi-channel outreach, and develops deep product knowledge to drive deals, supported by Salesforce, Salesloft, and ZoomInfo. The role requires 6–12 months of sales or customer-facing experience, strong communication and coachability, and a hybrid Melbourne-based setup (two days in the office); preferred qualifications include SaaS experience, a track record of quotas or pipeline success, and a degree.

Zendesk is offering a nine-week, full-time summer internship in Global Revenue Operations (RevOps) with a hybrid, largely onsite schedule in Madison, WI, starting in early June and requiring about 40 hours per week, plus a dedicated mentor. The role emphasizes internal process improvements and AI-driven optimizations to enhance product monetization, pricing strategies, operational efficiency, and auditability across transactions, with substantial on-site collaboration to foster growth. Key responsibilities include implementing RevOps process improvements and automation (including AI-driven), integrating legacy customers from mergers and acquisitions, performing UAT in commerce-to-cash systems, documenting workflows, conducting data extracts, and learning systems like Stripe, Zuora, Salesforce, CPQ, and Zendesk Support. Requirements are active enrollment in a relevant degree program, strong G-Suite/Zoom skills, preferred familiarity with Salesforce/Zuora, US work authorization, and preferably residing in or near Madison, WI; compensation ranges from $26.44 to $39.90 per hour, with potential bonus/benefits, and a hybrid schedule determined by the hiring manager. Zendesk emphasizes diversity, equity, and inclusion, is an equal opportunity employer, may use AI screening, and offers accommodations for applicants with disabilities.

This is a ten-week, full-time Financial Analysis & Strategy Intern role at Zendesk, running from June 7, 2027 to August 6, 2027, designed to inform and guide C-level decisions through forecasting and analysis. Key responsibilities include analyzing financial results, building and maintaining financial models, managing budgets, implementing process improvements, and delivering high-precision forecasts and P&L reporting to support cross-functional alignment and executive decision-making. Requirements include currently pursuing a bachelor’s degree with planned Spring 2028 graduation in Finance/Accounting/Economics/Business or a technical field, experience with modeling and data, strong Excel/GSuite skills, familiarity with ChatGPT and other LLM tools, and a positive, AI-forward, team-oriented mindset with strong problem-solving abilities. Compensation is an hourly base rate ranging from $31.25 to $61.00 in the US, with potential bonuses or benefits, and a hybrid work arrangement with some in-office days as determined by the hiring manager. Zendesk emphasizes diversity, inclusion, and accessibility, notes that AI screening may be used in applications, and offers accommodations on request.

The role is an AI Success Strategist at Zendesk, responsible for leading end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategy, and shaping a long-term AI vision with executive partnerships to start initiatives strongly and scale them. You’ll own multi-year AI roadmaps, coordinate cross-functional delivery across Product, Services, Sales, and Partners, serve as the design authority for deployments, and maintain mutual AI roadmaps with ongoing adoption and value realization. Performance is measured by high customer satisfaction, increased automated resolution usage, improved retention, renewals, and revenue growth, with a focus on data-driven adoption metrics and measurable outcomes. Requirements include 10+ years in Customer Success/Experience, 2+ years in AI-related work, enterprise SaaS/GTM experience, strong analytics for churn and expansion, a relevant bachelor’s degree (advanced degrees or AI strategy/project management certifications preferred), and strong program management with cross-functional influence; AI domain expertise is a plus. The role is hybrid, with in-office expectations, and Zendesk emphasizes fairness, inclusion, and the use of AI screening in the hiring process.

Sentry is an application monitoring platform trusted by over 200,000 organizations, helping developers fix errors and performance issues quickly so teams can build more. As a Senior Software Engineer on the Issue Detection team, you’ll design, build, and operate real-time processing pipelines and analysis systems that decide which events signal a problem and how they are grouped into issues. You’ll work on end-to-end features that handle billions of events daily, balancing detection accuracy and processing latency, and shape how developers monitor apps and how issues are surfaced to humans and AI agents. Ideal candidates are distributed-systems engineers with a product focus and full-stack instincts, 5+ years of full-stack experience (Python and TypeScript), strong domain modeling, and familiarity with PostgreSQL, ClickHouse, or Kafka. Sentry emphasizes equal opportunity and accommodations, supports a diverse and inclusive culture tied to its open-source mission, and provides details in its Applicant Privacy Policy.

At Atlassian, work arrangements are flexible (office, remote, or hybrid), and hires can be made in any country with a legal entity to support employees’ family, personal goals, and priorities. The Search Platform team powers Rovo Search and knowledge discovery across Atlassian and external apps, aiming to provide secure, fast, globally scalable, and cost-efficient enterprise search. The technical lead for Search Serving will set long-term direction and own end-to-end search quality, tail latency, reliability, scalability, operability, and cost, collaborating with Relevance, Search Data, and Product to apply ML capabilities. Responsibilities include designing high-quality agentic search systems addressing latency, throughput, caching, sharding, fault isolation, capacity, and graceful degradation; setting the architecture roadmap for online retrieval, index serving, query processing, and ML inference; and turning advances in IR and ML into production through rigorous evaluation, experimentation, rollout, and incident response. Additional focus covers advancing production inference for embedding, retrieval, and ranking models with techniques like batching, quantization, distillation, and hardware-aware optimization, while leading multi-team initiatives, mentoring engineers, and raising team and platform maturity for best-in-class agentic development.

Atlassians can choose where they work and the company hires in any country where it has a legal entity. The Search Platform team powers Rovo Search and knowledge discovery across enterprise data, making knowledge across Atlassian and external apps searchable securely, quickly, and at scale. As the technical lead for Search Serving, you’ll set the long-term technical direction and own end-to-end search quality, tail latency, reliability, scalability, operability, and cost, collaborating with Relevance, Search Data, and Product to apply ML capabilities to improve the experience. Responsibilities include designing high-quality agentic search systems that address latency, throughput, caching, sharding, fault isolation, capacity, and graceful degradation, and defining the architecture for online retrieval, index serving, query processing, and ML inference. You’ll establish ML production practices, advance production inference with techniques like batching, quantization, distillation, and hardware-aware optimization, and lead cross-team initiatives while mentoring engineers to raise platform maturity and accelerate innovation.

Atlassian offers flexible work options and hires in any country with a legal entity for this role, within the Search Platform team. The team powers Rovo Search and enterprise data search, aiming to make knowledge across Atlassian and external apps securely, quickly, and at scale through an enterprise-grade infrastructure. The technical lead for Search Serving will set the long-term technical direction and own end-to-end search quality, tail latency, reliability, scalability, operability, and cost, while collaborating with Relevance, Search Data, and Product to apply new ML capabilities. Responsibilities include designing high-quality agentic search systems, setting the architecture for online retrieval, index serving, and ML inference, and turning IR and ML advances into production via rigorous evaluation, experimentation, and controlled rollout. The role also demands establishing ML production practices, advancing production inference with techniques like batching and quantization, leading cross-team initiatives, mentoring engineers, and elevating the team's maturity to accelerate innovation.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity. The Search Platform team powers Rovo Search to enable secure, fast, globally scalable, and cost-efficient knowledge discovery across Atlassian data and third-party apps. The technical lead for Search Serving will set the long-term technical direction and own end-to-end search quality, tail latency, reliability, scalability, operability, and cost, while collaborating with Relevance, Search Data, and Product to apply ML capabilities. Responsibilities include designing high-quality agentic search systems that address latency, throughput, caching, sharding, fault isolation, and capacity; establishing the architecture for online retrieval, index serving, query processing, and ML inference; turning IR and ML advances into production systems with rigorous evaluation and safe rollout practices; and advancing production inference through techniques like batching, quantization, distillation, compilation, and hardware-aware optimization. The role also involves leading cross-team initiatives, mentoring engineers, aligning technical and product leaders around the long-term direction, and elevating the team's maturity to accelerate innovation.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally to build a 100-year company with empowered engineering teams and the right tools. Engineering at Atlassian prioritizes AI and the transition to the cloud, delivering maximum value through Jira, Confluence, Trello, and Bitbucket. In this role, you will tackle large, complex problems, provide technical leadership on high-impact projects, champion a high technical standard across Atlassian, and drive cross-functional, company-wide initiatives. You will transfer knowledge, share best practices, and mentor the next generation of technical leaders to improve engineering excellence. The ideal candidate has 10+ years of full-stack experience (Java, Scala, Node, JavaScript, or React), a CS degree or equivalent, deep experience in systems engineering at scale (testing, reliability, security, observability), strong communication and mentoring skills, a focus on customer impact in decision-making, and familiarity with A/B testing.

At Atlassian, employees can choose where they work (office, home, or hybrid) and the company hires globally where it has a legal entity, to support personal goals and family needs. Atlassian aims to be a 100-year company with empowered engineering teams, equipped to do their best work, while focusing on AI and customers' cloud transitions and delivering value through Jira, Confluence, Trello, and Bitbucket. The roles target individuals who want to shape the future, tackle large, complex problems, provide technical leadership, and establish architectural standards across new projects. The position also involves driving company-wide initiatives, sharing engineering best practices, mentoring future technical leaders, and elevating the technical bar across the organization. Candidates should have 10+ years of full-stack experience with languages like Java, Scala, Node, JavaScript, or React, strong systems engineering skills at scale (testing, reliability, security, observability), excellent communication, and a focus on customer impact in technical decisions, including familiarity with A/B testing.

Atlassian offers flexible work options (office, home, or a mix) and hires globally where it has a legal entity, giving employees control over family and personal priorities. It aims to build a 100-year company through a world-class engineering organization of empowered teams, focused on AI and the cloud transition for customers, while delivering value through Jira, Confluence, Trello, and Bitbucket. Atlassian seeks individuals eager to shape the future and collaborate to achieve extraordinary results. In this role, you will tackle the largest and most complex problems, provide technical leadership, address architecture challenges, raise the technical bar, collaborate on company-wide initiatives, share best practices, and mentor future technical leaders. Requirements include 10+ years of full-stack experience with languages such as Java, Scala, Node, JavaScript, or React; a CS degree (or equivalent), deep systems engineering experience at scale (testing, reliability, security, observability), strong communication, mentoring ability, customer-focused decision making, and familiarity with A/B testing.

At Atlassian, employees can work in an office, from home, or a mix of both, and the company hires in any country where it has a legal entity, aiming to support personal goals and build a 100-year engineering organization with empowered teams and the right tools. The engineering focus emphasizes advancing AI, helping customers migrate to the cloud, and delivering maximum value through Jira, Confluence, Trello, and Bitbucket. The role involves tackling the largest and most complex problems, providing technical leadership, addressing architecture challenges, and championing high technical standards across the organization. It also requires partnering across engineering teams on company-wide initiatives, sharing best practices, and mentoring the next generation of technical leaders. Candidates should have 10+ years in full-stack development with languages such as Java, Scala, Node/JavaScript/React, a computer science degree or equivalent, deep experience in systems engineering at scale (testing, reliability, security, observability), strong communication skills, mentoring experience, customer-focused decision-making, and familiarity with A/B testing.

Atlassian offers flexible work options—office, remote, or hybrid—to help employees balance family, personal goals, and other priorities. The company is hiring a Senior Incident Response Analyst with strong technical skills in threat analysis and incident management to protect Atlassian’s corporate and cloud environments and safeguard data for Atlassian, its customers, and partners. Key responsibilities include acting as an escalation point for security incidents, investigating logs across multiple sources, conducting post-incident reviews, participating in on-call rotations, developing automated response capabilities, leading incidents, and performing threat hunting, forensics, playbook development, and tabletop exercises. Qualifications include 5+ years in a security domain, specialization in areas such as malware analysis or threat hunting, experience with AI-assisted tools, programming or scripting in languages like Python, Ruby, Java, or Go, cloud experience (AWS/GCP), project delivery, open-source contributions, and strong communication skills. The role sits within Atlassian’s Security Detection and Response organization, and the company values diverse skills, collaboration with development teams, and ongoing security improvements across products and engineering practices.

Atlassian supports flexible, location-agnostic work and hires globally where it has a legal entity. They are seeking a Senior Incident Response Analyst/Incident Responder with strong technical skills, threat analysis expertise, and a solid background in incident management to safeguard Atlassian's and customers' data and systems across corporate and cloud environments. The role involves leading security incidents, hunting for signs of compromise, developing and automating response strategies, and collaborating with cross-functional teams to enhance security posture, with day-to-day duties including escalation, log analysis, post-incident reviews, on-call duties, threat hunts, tooling and automation, playbooks, evidence collection, and tabletop exercises. Requirements include 5+ years in security, specialization in areas such as malware analysis/forensics/threat hunting/network analysis/cloud endpoint analysis, experience with AI-assisted tools, programming/scripting languages, cloud experience (AWS/GCP), project delivery, and strong communication, with contributions to the security community or open source a plus. The role sits within Atlassian's Security Detection and Response organization, a cross-disciplinary group spanning Incident Response, Detection Engineering, Threat Intelligence, and Security Engineering, which collaborates with development teams to improve product security and practices, with remote work options noted (#LI-Remote).

Zendesk is seeking a seasoned Sales Leader to run Commercial and Enterprise sales for the Greater China region (Mainland China, Hong Kong, Taiwan), based in Singapore and reporting to the RVP, Asia Sales. The role entails leading and mentoring the GCR teams, developing go-to-market strategies for Enterprise and Commercial segments, building trusted relationships with senior stakeholders, collaborating with marketing, product, customer success and channel partners, and owning pipeline management, forecasting, and deal progression with a data-driven approach using Salesforce. You will hire, develop, and retain top sales talent, navigate the GCR market with cultural sensitivity and regulatory compliance, and serve as the voice of the customer to inform product and service improvements. Requirements include 12+ years in Commercial/Enterprise sales with a sustained quota achievement, Mandarin fluency (Cantonese a plus), leadership of China-to-Global CX/CRM/AI market teams, proven revenue growth in complex environments, and strong analytical and stakeholder-influencing skills plus experience with direct and channel sales. Zendesk emphasizes hybrid work, global diversity and inclusion, and equal opportunity employment; it may use AI in screening, and provides accommodations for applicants with disabilities upon request.

Zendesk is seeking an Account Executive in Milan with a proven B2B sales track record, preferably with AI-sales experience, to grow the business and deepen Zendesk’s impact with customers. The role focuses on driving top-line revenue by acquiring new Italian customers, penetrating top-tier accounts, and cross-selling additional products to existing clients. You’ll manage key relationships, leverage data insights and adoption history, develop quarterly territory plans, and lead complex, value-centric sales cycles with proof-of-concept stages. Requirements include a BA/BS (or equivalent), 4+ years in cloud/software B2B/AI sales with a history of exceeding quotas, experience selling to C-level executives, strong negotiation and closing skills, familiarity with Salesforce/Outreach/Clari/Seismic/Looker, the ability to travel, and fluency in Italian and English. Zendesk emphasizes a hybrid, inclusive culture with equal opportunity employment, AI screening of applications, and accommodations for applicants with disabilities.

The role is Senior Staff Engineer on Zendesk's Enterprise Data & Analytics team, leading the architecture and engineering of an AI-ready enterprise semantic data platform that unifies analytics, applications, and AI on trusted foundational data models. You will define the enterprise semantic architecture (metrics, dimensions, entities, relationships, grain, time semantics, and business context), establish reusable semantic contracts, evaluate long-term platform options (Snowflake Semantic Views, dbt Semantic Layer/MetricFlow, Cube), design metadata-driven capabilities, and guide conversational analytics and golden datasets while leading multi-team initiatives from PoC to production. You will mentor engineers, influence build-versus-buy decisions, and treat the platform as an internal product to improve adoption, documentation, onboarding, and migration from duplicate implementations. Basic qualifications include 10+ years in data engineering/architecture with at least 3+ years hands-on semantic layer experience, deep expertise with Snowflake/Databricks and dbt, strong SQL and programming skills, and excellent communication for collaboration across executives, architects, engineers, analysts, data scientists, and business stakeholders. Preferred experience includes Snowflake Semantic Views, dbt MetricFlow, Cube, LookML/Looker, or similar semantic platforms, plus familiarity with text-to-SQL, agent evaluation, deterministic vs probabilistic metric boundaries, and evaluating vendors or open-source platforms for adoption roadmaps; the data stack includes Snowflake, Kafka, Tableau/Looker, AWS, Kubernetes, Terraform, and CI/CD tooling, with a US base salary range of $200k–$300k and potential bonuses, while Zendesk supports hybrid work, diversity and inclusion, and reasonable accommodations.

The Strategic Account Director will own 3–5 of Adaptavist’s most strategically important global enterprise customers, responsible for multi-year growth strategies, executive relationships, and positioning Adaptavist as a long-term transformation partner, orchestrating cross-functional virtual teams to expand wallet share and sustainable account growth. They will lead and coordinate virtual teams across Sales, Presales, Delivery, Customer Success and partners to identify whitespace opportunities, generate pipeline, and perform value-based selling aligned to measurable business outcomes. They will develop customer-centric points of view, conduct structured discovery to uncover problems and drivers, build compelling business cases and value realization plans anchored in outcomes (e.g., Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, Cloud Migration), and apply MEDDPICC to qualify and progress opportunities. They will manage stakeholder relationships by enabling direct access to Economic Buyers and C-suite sponsors, building multi-threaded relationships across technology and business leadership, mobilizing internal champions, and navigating complex organizational structures and influencer networks. They will lead partner ecosystem initiatives with joint account strategies and co-sell, ensure operating rhythm and commercial excellence through CRM hygiene, forecast accuracy, quarterly reviews, governance, margin discipline, and involvement in QBRs, deal inspections and sales excellence initiatives.

The Strategic Account Director owns a portfolio of 3–5 of Adaptavist’s most strategically important enterprise customers—typically global organisations with the potential to generate more than £1m in annual gross margin—and is responsible for multi‑year growth strategies, deepening executive relationships, and positioning Adaptavist as a long‑term transformation partner, orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and strategic partners to drive wallet share expansion and sustainable account growth. They will own and execute multi‑year growth plans across a portfolio of complex enterprise accounts, build executive‑level relationships across customer organisations, and lead and coordinate virtual strategic account managers and supporting teams across Sales, Presales, Delivery and Customer Success to identify whitespace opportunities and generate pipeline through value‑based selling. They will develop customer‑centric points of view that connect Adaptavist capabilities to measurable business outcomes, lead structured discovery to uncover problems and stakeholder motivations, build compelling business cases and value realization plans anchored in outcomes across Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration, and apply MEDDPICC to qualify, inspect and progress opportunities. They will establish direct access to Economic Buyers and C‑suite sponsors, build multi‑threaded relationships spanning technology and business leadership, identify and mobilise internal champions, navigate complex organisational structures, and partner with strategic allies to develop joint account strategies, execute partner‑involved deals with co‑sell structures and margin management, and position Adaptavist as the preferred services and transformation partner within shared accounts. They will maintain operating rhythm and commercial excellence by keeping CRM hygiene and forecast accuracy, leading quarterly account reviews and strategic planning sessions, driving commercial governance, deal quality and margin discipline through complex negotiations, and contributing to QBRs, deal inspections and sales‑excellence initiatives.

The role centers on helping customers transform how work is coordinated, how services are delivered, and how organizations scale, acting as a specialist advisor in Enterprise Service Management, Work Management, workflow automation, AI-enabled operations, and Atlassian Cloud transformation. The Sales Specialist collaborates with Strategic Account Managers and partner teams to identify opportunities, shape transformation programs, and lead complex engagements, earning trust as a trusted advisor in service and operational transformation. In pipeline generation and market development, they create a specialist sales pipeline across ITSM/ESM, Work Management, Workflow Automation, AI-assisted Operations, Atlassian Cloud transformation, and business process optimization, developing customer-specific hypotheses and account plans. They engage with CIOs and other executives, run discovery workshops and maturity assessments, analyze operating models to uncover improvements, and develop business cases and transformation roadmaps to support decision-making. For opportunity leadership and sales execution, they apply MEDDPICC, manage complex sales engagements, coordinate internal resources, negotiate contracts, and build compelling proposals, while also developing partner ecosystems and maintaining thought leadership through events, webinars, and market insights.

The Sales Specialist – DevOps & Developer Experience role in the DACH region helps customers modernize how software is planned, built, secured, deployed and operated, acting as a trusted advisor in Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery to deliver measurable business outcomes. Specialist Pipeline Generation & Market Development: build and pursue a specialist sales pipeline aligned to DevOps and software delivery transformation, identifying opportunities across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-assisted software delivery and software supply chain security, developing customer-specific hypotheses and account plans, and generating opportunities through executive workshops and partnerships. Customer Advisory & Transformation Consulting: engage with CIOs/CTOs and other executives to understand priorities, lead discovery, engineering and maturity assessments, analyze operating models and bottlenecks, and develop business cases and transformation roadmaps that enable improved delivery and decision-making. Opportunity Leadership & Sales Execution: own opportunities end-to-end, apply MEDDPICC for qualification, lead complex engagements, build commercial proposals and value-based business cases, and coordinate internal resources to close deals and achieve outcomes. Partner Ecosystem Development & Thought Leadership: develop relationships with strategic partners (Atlassian, GitLab, Harness, AWS, Datadog, IBM, Red Hat) to drive co-sell and joint go-to-market, position Adaptavist as the preferred partner, and contribute market-facing insights, content, events and thought leadership.

The Strategic Account Director owns a portfolio of 3–5 of Adaptavist’s most strategically important enterprise customers, typically global organisations with potential >£1m in annual gross margin, and is accountable for multi-year growth strategies while orchestrating virtual teams across Sales, Presales, Delivery, Customer Success and partners to drive wallet share and sustainable account growth. They lead strategic account leadership by building executive-level relationships, pursuing whitespace opportunities across business units and geographies, and generating pipeline through executive engagement, account-based selling and partner collaboration, while developing value-based, customer-centric points of view tied to measurable outcomes. They oversee structured discovery to uncover business problems and stakeholders’ motivations, develop compelling business cases and value realization plans anchored in outcomes such as Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, and Cloud Migration, applying MEDDPICC to qualify and progress opportunities. They establish and champion access to Economic Buyers and C-suite sponsors, build multi-threaded relationships across technology and business leadership, identify internal champions, navigate complex organizational structures and influencer networks, and lead partner ecosystem efforts with co-sell structures and margin management. They maintain operating rhythm and commercial excellence through CRM hygiene, forecast accuracy, quarterly account reviews and strategic planning, drive governance and margin discipline in complex negotiations, and contribute to QBRs, deal inspections and sales excellence initiatives.

The Head of UK Sales will lead the UK sales territory to deliver accelerated, profitable growth and build a high-performing regional commercial organisation across Strategic, Enterprise, and Mid-Market segments. They will operationalise Adaptavist's two selling motions—DevOps & Developer Experience and Service & Work Management—aligning sellers, Presales, Marketing, Partnerships, Delivery, and Finance around priority accounts, repeatable propositions, and measurable customer outcomes. The role includes defining and executing the UK GTM strategy, translating global priorities into an annual territory plan and a 2-3-year growth outlook, segmenting the market, and setting regional priorities, rhythms, and performance expectations. They will implement a disciplined account coverage model, structured strategic account planning, and MEDDPICC-based qualification and governance, building robust pipeline and rigorous forecasting while coordinating with global strategic-account programmes. They will lead partner and ecostems engagement with key tech partners, drive cross-functional collaboration with Marketing, Presales, Delivery, Finance/RevOps, and focus on talent development, onboarding, and a consistent operating rhythm to represent the UK sales organisation at executive level and contribute to global strategy.