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Zendesk is seeking a Staff Machine Learning Engineer to level up its full-text search platform and AI-powered products, including retrieval-augmented-generation bots, used by over 145,000 global brands. The role involves delivering AI capabilities at scale with the latest LLM tech, collaborating with Product Management, ML scientists, and engineers to define features, mentoring juniors, maintaining service stability, writing clean code, and contributing to technical design, while tackling challenges like expanding RAG use cases, hybrid search, ranking, indexing speed/cost, and multi-channel retrieval. Basic qualifications include proficiency in Python or Ruby, solid software architecture knowledge, a collaborative growth mindset, ability to work independently, experience building scalable applications, and the ability to form hypotheses and analyze experiments. Preferred qualifications include designing and optimizing ML-based search (Elasticsearch), AWS cloud experience, and event-driven architectures using Kafka. The tech stack features Python/Ruby, PyTorch, AWS, data stores such as MySQL, Redis, S3, Elasticsearch, Kafka, and Snowflake, with Kubernetes and Docker for deployment and Datadog/Sentry for monitoring, and Zendesk offers growth opportunities, ownership at scale, specialization options, a hybrid work policy, and a commitment to equal opportunity and inclusion with accommodations for applicants.

Zendesk is hiring a Strategic Enterprise Account Executive to drive revenue growth in strategic enterprise accounts with a strong emphasis on AI, building trusted relationships with C-level stakeholders and tailoring Zendesk solutions to complex business needs. Key responsibilities include developing and executing strategic sales plans to meet or exceed quotas, engaging senior decision-makers, negotiating and closing complex deals, collaborating with Customer Success, Solutions Engineering, Marketing, and Product teams, maintaining a robust AI sales pipeline with accurate forecasts, and representing Zendesk at industry events. Qualifications include a bachelor’s degree or equivalent, 7+ years of enterprise SaaS sales experience with a proven track record of meeting targets in complex cycles, the ability to influence C-level executives, excellent communication and negotiation skills, and proficiency with CRM tools and sales methodologies. Why Zendesk? the role offers exposure to cutting-edge technology in customer experience, a collaborative culture, uncapped commission, and comprehensive benefits. The US OTE ranges from about $249,000 to $373,000 with a 50/50 base-to-commission mix, and final offers consider experience and location and may include bonuses or incentives; Zendesk also emphasizes fairness, diversity, inclusion, AI-based screening practices, and accommodations for applicants with disabilities.

The role is an AI Sales Specialist at Zendesk, a quota-carrying overlay position working with the Core AE team to drive growth and adoption of Zendesk's AI products in the EMC segment across the Americas. Main duties include taking ownership of sales quotas, collaborating with the core sales team to pursue revenue from existing Zendesk accounts and new business, and engaging customers with a value-based approach while leading and supporting approved AI proofs of concept. The role also covers AI sales enablement—serving as an AI solutions expert, owning enablement initiatives for an assigned territory, and ensuring AEs receive product updates, plays, and market insights to generate prospects and qualify opportunities. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), a track record of meeting/exceeding targets, strong communication skills, willingness to travel, and ideally experience in an overlay AE or co-sell setup. Compensation in the US ranges OTE $152k-$228k with a 60/40 base/commission split and potential bonuses/benefits; Zendesk also emphasizes its inclusive culture with hybrid work options, notes that AI screening may be used in hiring, and remains an equal opportunity employer offering accommodations.

Zendesk is a leading customer experience and support platform hiring for a software sales role in ANZ, based in Melbourne, with a hybrid onsite/remote arrangement (onsite 3 days a week). The role is a pure hunting sales position focused on identifying, qualifying, and developing opportunities across SMB/Commercial/Enterprise segments, working with internal stakeholders such as sales and product managers, industry sales directors, and marketing. Key responsibilities include engaging with prospects to understand challenges, generating high-value pipeline, collaborating to target prospects, and maintaining a robust pipeline with a top-tier customer experience. Candidates should have at least 2 years of sales-related experience, business development experience within ANZ, a competitive self-starter mindset, excellent communication and organizational skills, and a bachelor’s degree is preferable. Zendesk emphasizes diversity, equity, and inclusion, is an equal opportunity employer, may use AI for screening, and provides accommodations for disabilities, with a hybrid work model that combines in-person collaboration and remote flexibility.

Figma is expanding its team to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration for real-time collaboration from anywhere. The Billing organization is a full-stack engineering group automating revenue workflows and end-to-end payment and billing capabilities for all Figma customers, crucial to growth and product launches. They are seeking an experienced engineering leader to scale the business, responsible for checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management, in partnership with Accounting, Product, Design, Data, Marketing, and GTM. The role involves partnering with Product and Design on a long-term roadmap, hiring and developing engineers, building trust and accountability, and fostering an inclusive, diverse engineering culture, with the position remote in the US or based in a US hub. Qualifications include 4+ years leading engineering teams, strategic roadmapping, and billing/payments experience, with added pluses for strong product sense and distributed leadership; compensation includes a base salary range of $250,000–$350,000 for SF/NY, equity and comprehensive benefits, equal opportunity and accommodation commitments, and notes about camera-on interviews and in-person onboarding.

- Figma is growing its team of creatives and builders to make design accessible, enabling ideas to become products through brainstorming, prototyping, translating designs into code, and AI-driven iteration, all with real-time collaboration from anywhere in the world. - The Billing organization is a full-stack engineering group automating revenue workflows and building end-to-end payment and billing capabilities for all customers, from two-person teams to Fortune 500, and is seeking an experienced engineering leader to scale the business. - The role will own areas such as checkout, invoicing, customer lifecycle, pricing and packaging, metered billing, and subscription lifecycle management, partnering closely with Product, Design, Accounting, Data, Marketing, and GTM to chart features and roadmaps. - Qualifications include 4+ years of engineering-management experience, strategic thinking about short- and long-term roadmaps, and billing/payments experience; while pluses include strong product sense and experience leading geographically distributed teams, with Figma valuing growth and an inclusive culture. - Compensation includes an annual base salary range of $250k–$350k for SF/NY hubs (remote roles localized to 80–100% of the range), equity and a comprehensive benefits package, equal opportunity and accommodations, and guidance about interview requirements and in-person onboarding.

Figma is expanding its Strategic Finance team to own budget, planning, resource allocation, financial analysis, and cross‑functional partnership, requiring someone who is highly analytical, strategic, and comfortable with ambiguity. The role leads ARR, headcount and expense planning/forecasting for the Sales organization, defines performance metrics and reporting, coordinates quota and capacity planning, mentors the team, and presents actionable insights to senior leadership (CFO, CEO, CRO) while building scalable tools for decision‑making. Requirements include 8+ years in investment banking, private equity, strategic finance, or related analytics, 3+ years of leadership experience, experience with global Sales/Sales Ops, and strong FP&A/data analysis skills; bonus points for SaaS experience and SQL. The position can be based in SF or NY or remotely in the US, with a base salary range of $180k–$308k for SF/NY, plus equity and benefits, and remote pay localized by location. Figma emphasizes diversity and equal opportunity, offers accommodations for disabilities, and requires camera‑on interviews with in‑person onboarding, while encouraging applicants even if their background isn’t a perfect match.

Figma is expanding its team to make design accessible to all, with the Strategic Finance group owning budgeting, planning, resource allocation, financial analysis, and cross-functional partnerships across the company. The role leads ARR, headcount and expense planning and forecasting for the Sales organization, including annual plans, quarterly forecasts, monthly reporting, and weekly performance reviews, and it defines targets and reporting frameworks to drive accountability and ARR growth. It also drives coordinated quota, capacity, and headcount planning to align resources with growth targets, mentors a high‑performing team, and develops and presents actionable insights to senior leadership, including the CFO, CEO, and CRO. Requirements include 8+ years in investment banking, private equity, strategic finance, or related analytical fields; 3+ years leading teams; experience partnering with global Sales and Sales Ops; and strong FP&A with data-driven analysis; SQL and high-growth B2B SaaS experience are a plus. The base salary range for SF/NY is $180,000–$308,000 with remote roles localized to 80–100% of range; Figma offers equity and a broad benefits package, is an equal opportunity employer with accommodations for disabilities, and candidates should expect cameras on during video interviews and in-person onboarding.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and a Fortune Best Workplace in Technology, and supports a hybrid workplace model. The company emphasizes core values of teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while fostering a diverse, respectful, and inclusive environment. The Regulatory & Product Counsel will join the Compliance team as the legal point of contact to advise on privacy and other regulatory requirements across cross-functional teams and ensure ongoing compliance. Responsibilities include managing and improving compliance programs, monitoring evolving laws, serving as the subject matter expert on global SaaS regulations (with emphasis on data privacy like GDPR/CCPA) and AI compliance, conducting risk-based privacy assessments, and developing policies and controls while guiding product development and operations. Requirements include a JD from an ABA-accredited law school, active State Bar license, 3-5 years of relevant global SaaS regulatory experience with a focus on data privacy, ability to translate legal risk for non-legal partners, experience operationalizing compliance with cross-functional influence, independence, initiative, and responsiveness; preferred qualifications include a technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration and work acceleration, with awards such as Forbes Cloud 100 and a Fortune Best Workplace in Technology, and it supports a hybrid work model. The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering a diverse, respectful, inclusive environment and prioritizing the protection of its users. It is seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact to advise on the implementation of privacy and other compliance requirements across the business, including engineering, marketing, growth, and product, and to ensure ongoing regulatory compliance. Responsibilities include managing and improving Lucid’s compliance programs, monitoring emerging laws and changes in operations, serving as the subject matter expert on global SaaS regulations (with emphasis on GDPR/CCPA), and assisting with AI, marketing, and sales compliance, as well as risk-based privacy assessments and control development. Requirements include a JD from an ABA-accredited law school, active State Bar admission, 3-5 years of relevant global SaaS regulatory experience with emphasis on data privacy, and a strong ability to translate risk for non-legal partners, with a preferred technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operates as a hybrid workplace with a culture centered on innovation, excellence, empowerment, initiative, ownership, teamwork, and inclusivity. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serves over 100 million users worldwide and is the most-used visual collaboration platform by the Fortune 500, with customers including Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. Lucid's Customer Success Team ensures customers derive maximum value from the Lucid Suite, with Customer Success Managers leading strategic account portfolios, driving product adoption, change management, and alignment with customers' business objectives. Responsibilities include mastering the Lucid Suite and integrating it into diverse workflows, building relationships with stakeholders from individual contributors to executives, partnering with Professional Services to drive adoption, managing multiple accounts and workstreams, conducting regular business reviews, serving as the primary contact for key customers, and leading cross-functional initiatives to boost satisfaction and loyalty. Requirements include a bachelor’s degree, at least four years in CX or similar customer-facing roles, a technical background or aptitude with the desire to become a Lucid Suite expert, strong organizational and communication skills, fluency in English and Dutch, and preferred qualifications such as empathy, problem-solving, task management, ability to thrive in a fast-paced SaaS environment, and knowledge of other European languages.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive, hybrid work culture. Lucid is seeking a talented lawyer with expertise in customer relationships in the SaaS tech industry to draft and negotiate customer-facing SaaS contracts and advise the Sales team, ideally based in Salt Lake City, UT or Raleigh, NC for hybrid work. Responsibilities include analyzing, drafting, and negotiating SaaS subscriptions and other commercial agreements, supporting global sales contracting, advising on risks and GDPR/CCPA privacy issues, and improving playbooks and processes with cross-functional teams to scale sales and contracting. Requirements include a JD and bar admission, 3-5 years of combined legal experience in software or customer-facing roles, transactional experience with SaaS agreements, NDAs, partner/consulting agreements, and strong risk judgment, communication, and deadline management. Preferred qualifications include expertise in the subscription/SaaS industry and experience supporting sales as an internal client.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes innovation, excellence, empowerment, initiative and ownership, with teamwork over ego, while fostering a diverse and inclusive culture in a hybrid workplace. The company is seeking a talented lawyer specializing in customer relationships within the SaaS technology industry to draft and negotiate customer-facing SaaS contracts and advise the Sales team, ideally located in Salt Lake City, UT or Raleigh, NC for hybrid work, reporting to the Sr. Counsel, Sr. Commercial Manager. Responsibilities include analyzing, drafting, and negotiating SaaS subscriptions and other commercial agreements; supporting global sales contracting; advising on issues and risks to reflect internal policies; contributing to playbooks and process improvements; and collaborating with cross-functional teams to scale sales and contracting processes. Required qualifications include a Juris Doctor, bar admission, 3-5 years of combined legal experience in a software company or fast-growth tech environment (or a law firm counseling such companies), transactional experience with SaaS contracts and related agreements, and strong communication, negotiation, and organizational skills in a fast-paced, service-oriented setting. Preferred qualifications include expertise in the SaaS industry and experience supporting sales as an internal client, with the posting tagged #LI-NJ1.

Appfire emphasizes a people-first, remote-first culture where employees choose where to work, balance their lives with flexible time off, and pursue growth through online learning, facilitated training, and internal mobility. The Sales Development Representative role focuses on outbound prospecting to generate demand for Flow and cross-sell across Appfire’s portfolio, including researching target accounts, multi-channel outreach, qualifying prospects, scheduling discovery meetings, and maintaining Salesforce data. The ideal candidate has 1–2 years of outbound or inside-sales experience, strong communication skills, comfort with high-volume outreach, account research for tailored messaging, and familiarity with Salesforce and tools like Sales Navigator, Gong, ZoomInfo, and Calendly. Appfire offers benefits such as equity, 401(k) matching, Appfire University, flexible PTO with holidays, 100% company-paid health insurance, 50/50 dental and vision, volunteering PTO, and various stipends. About Appfire: a 850+ employee remote-first company across 28 countries with CSR programs like Appfire Town and Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), a robust partner channel, and multiple industry recognitions from groups like Deloitte, Inc., BuiltIn, and Inc. 5000.

- Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. - The company is seeking a Technical Program Manager for the Trust TPM team in the India region to lead Security and Compliance engineering programs and help strengthen Atlassian's trust posture. - The role involves close collaboration with the Trust Engineering team and senior engineering and product leaders, requiring strong technical depth to shape strategy and lead execution. - Responsibilities include defining strategy and a roadmap for security and compliance programs, delivering multiple projects, building tools to integrate security/compliance checks into product design and the SDLC, and assisting in regulatory certifications while coordinating with CISO, legal, data governance, and compliance teams across the US, Australia, and India. - The position also entails developing scalable security processes and effectively communicating status, risks, dependencies, and insights across teams and programs.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, aiming to support employees’ families and personal goals. The company seeks a Technical Program Manager for its Trust TPM team in India to lead Security, Compliance engineering programs and collaborate with the Trust Engineering team and senior leaders to embed Security, Compliance, and Privacy into product design. The role requires strong technical depth, the ability to shape product strategy, and cross-functional execution, with a background in Technical Product Management, Engineering/Development Management, or Technical Program Management. Responsibilities include defining strategy and roadmaps for security and compliance programs, delivering multiple projects, building tools to integrate security checks into the SDL, collaborating with CISO/legal/data governance teams, and assisting with regulatory certifications. The TPM will coordinate with stakeholders across the US, Australia, and India, develop scalable security processes, and communicate status, risks, dependencies, and insights across teams.

Atlassian supports flexible work locations—office, home, or a mix—and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The Search Platform team powers product search, aiming to provide reliable infrastructure, a consistent user experience, and more accurate results as the customer base and data grow. The role requires strong software engineering skills with 80% engineering and 20% machine learning, focusing on handling complex problems from design to launch. Responsibilities include planning large projects, tackling architectural challenges, applying standards, leading code reviews and documentation, and addressing high-risk bug fixes. The position also involves cross-team collaboration on company-wide programs, transferring knowledge across languages, and mentoring junior team members.

At Atlassian, employees can choose where to work—office, home, or a mix—with virtual interviews and onboarding as part of a distributed-first approach and global hiring. The Search Platform team powers Atlassian’s search, aiming to provide reliable infrastructure, a consistent user experience, and improved result accuracy as the client base and content grow. The role emphasizes strong software engineering, with 80% engineering and 20% machine learning. You will tackle complex problems from technical design through launch, plan approaches for large projects, and apply architectural standards on new initiatives. Additional duties include leading code reviews and documentation, fixing high-risk bugs, setting standards for meaningful reviews, collaborating across teams on company-wide programs, transferring knowledge between languages, and mentoring junior team members.

Miro is seeking a Backend Engineer for the Canvas Backend team to power canvas content and both real-time and asynchronous collaboration, building a high-performance platform for future product innovation. The role requires strong software engineering experience, a willingness to drive change, the ability to scale for large loads, and long-term ownership of important code, with cross-team collaboration to provide well-defined interfaces on Canvas model data. Responsibilities include designing high-quality architecture and self-documented code, implementing scalable and fault-tolerant solutions, optimizing performance, establishing future-proof data access patterns (APIs and events), and writing exception-safe mission-critical code. Requirements include 5+ years of backend development, Java 17/Kotlin/Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS familiarity, knowledge of high-load SaaS environments, Kafka or messaging systems, and strong Java multithreading. Benefits include competitive equity, health and family insurance, meals in the office, wellbeing and learning allowances, and a diverse, inclusive, global team aligned with Miro's mission to empower teams to create the next big thing.

Miro is hiring a Backend Engineer for the Canvas Backend team to build the platform that enables canvas content and supports real-time and asynchronous collaboration, including seamless communication between the Board Server and Collaboration apps. You will own key parts of the codebase, design scalable and fault-tolerant solutions, optimize performance, and collaborate across teams to define future-proof APIs, events, and data access patterns. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, experience with REST and WebSockets, AWS, Kafka or similar messaging, and strong multithreading knowledge for high-load environments. Benefits include a competitive equity package, health insurance, meals in the office, wellbeing and equipment allowances, a learning budget, and travel allowance. Miro is a visual workspace empowering distributed teams to create the next big thing, serving 100M+ users and 250,000 companies, with a diverse and inclusive culture and a Recruitment Privacy Policy describing how candidate data is handled.

The Canvas Backend team at Miro builds the platform that enables product teams to create new canvas content and supports real-time and asynchronous collaboration, laying the groundwork for future innovation. The Backend Engineer role requires strong software engineering experience, readiness to drive change and experiment, and the ability to scale high-load systems while collaborating across teams to provide well-defined interfaces on Canvas data. Responsibilities include designing high-quality technical designs and self-documented code, implementing scalable, high-performing, concurrent, and fault-tolerant solutions, optimizing performance, and taking long-term ownership of features with exception-safe code. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring (Spring Boot), 4+ years building robust distributed systems, REST and WebSockets, familiarity with AWS, Apache Kafka or equivalent messaging systems, and strong Java multithreading knowledge. Benefits include a competitive equity package, health insurance, meals provided in the office, wellbeing and learning allowances, and a diverse, inclusive culture, along with information about life at Miro and the Recruitment Privacy Policy.

Miro is hiring a Backend Engineer for the Canvas Backend team to power canvas content features and support real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires strong software engineering experience, readiness to drive change, and the ability to design and own scalable, fault-tolerant backend components with well-defined interfaces across teams. Responsibilities include designing high-quality code, building scalable solutions with concurrency and performance in mind, defining data access patterns and contracts, taking long-term feature ownership, and producing exception-safe mission-critical code while collaborating to improve product and practices. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS familiarity, understanding of high-load SaaS architecture and Kafka or similar messaging systems, and strong Java multithreading knowledge. Perks include a competitive equity package, health insurance, meals at the office, wellbeing and equipment allowances, learning and development funds, travel allowance, and a diverse, inclusive culture aligned with Miro’s mission to empower teams.

The Canvas Backend team at Miro is hiring a Backend Engineer to build the platform that enables product teams to implement and evolve canvas content and to support real-time and asynchronous collaboration. The role involves designing high-quality, scalable, high-performing solutions with concurrency and fault-tolerance in mind, optimizing performance, and writing extensible interfaces for Canvas data while collaborating across Miro. Requirements include 5+ years of backend experience with Java 17, Kotlin, and Spring, 4+ years building robust, high-scale distributed systems, proficiency with REST and WebSockets, familiarity with AWS, knowledge of Kafka, and strong Java multithreading skills. Benefits include a competitive equity package, health insurance for you and your family, meals in the office, wellbeing and equipment allowances, an annual learning budget, and travel allowance. About Miro: a visual workspace for innovation serving over 100 million users and 250,000 companies, with a diverse, inclusive culture and a mission to empower teams to create the next big thing, along with a Recruitment Privacy Policy governing applicants’ data.

Miro is hiring a Backend Engineer for the Canvas Backend team to build the platform that enables canvas content, real-time and asynchronous collaboration, and future innovation. The role emphasizes high-quality design, scalable and fault-tolerant code, long-term ownership of features, cross-team collaboration, and robust data interfaces for Canvas model data. Requirements include 5+ years of backend development experience, expertise with Java 17, Kotlin and Spring, 4+ years in robust distributed systems, REST and WebSockets, cloud/AWS, Kafka, and strong multithreading in Java. Benefits include competitive equity, health insurance, meals in the office, wellbeing and home equipment allowances, a learning budget, and travel allowance, with the opportunity to work in a globally diverse team. About Miro: a visual workspace platform serving over 100 million users and 250,000 companies, committed to diversity and inclusion, with a mission to empower teams to create the next big thing, and recruitment privacy policy governs applicants’ data.

Miro’s Canvas Backend team is hiring a Backend Engineer to help build the platform that enables canvas content, real-time and asynchronous collaboration, and seamless communication between the Board Server and Collaboration apps. The role involves designing high-quality technical solutions, writing well-documented code, and owning scalable, fault-tolerant features while collaborating across teams to provide stable APIs and data contracts for the Canvas model data. Required qualifications include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS familiarity, Kafka or equivalent messaging, and strong Java multithreading knowledge. Benefits include a competitive equity package, health insurance, in-office meals, wellbeing and equipment allowances, learning budget, travel allowance, and opportunities to work with a globally diverse team. About Miro: a visual workspace platform serving over 100 million users and 250,000 companies, with a strong emphasis on diversity and inclusion, and a Recruitment Privacy Policy governing applicants’ data.

Miro is hiring a Backend Engineer for the Canvas Backend team to power the platform that enables canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps, laying the tracks for future innovation. In this role you’ll design high-quality technical solutions, own important parts of the code, ensure scalability and fault tolerance, optimize performance, and collaborate across teams to define stable interfaces and data access patterns for the Canvas model data. Required qualifications include 5+ years of backend development, 4+ years building robust distributed systems, proficiency with Java 17, Kotlin, Spring, REST and WebSockets, AWS experience, understanding of high-load SaaS architectures, Kafka or equivalent messaging systems, and strong multithreading in Java. Perks include a competitive equity package, family health insurance, meals provided at the office, wellbeing and equipment allowances, an annual learning budget, and travel allowance. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, emphasizing diversity, inclusion, and collaboration, with a Recruitment Privacy Policy governing applicants.

The Canvas Backend team at Miro is seeking a Backend Engineer to build the platform that enables new canvas content, real-time and asynchronous collaboration, and lay the groundwork for future innovation. The role requires strong software engineering experience, willingness to drive change, the ability to scale high-load systems, and collaboration across Miro to provide well-defined interfaces on Canvas model data; you will design high-quality, self-documented code and scalable, high-performing solutions with concurrency and fault tolerance. You’ll design flexible but stable data access patterns and contracts (APIs, events), take long-term ownership of features, write exception-safe mission-critical code, and collaborate with teams to improve product, architecture, and engineering practices. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring (+Spring Boot), 4+ years building robust, distributed systems in production, REST and WebSockets, familiarity with AWS, understanding of high-load SaaS infrastructure, Apache Kafka or equivalent messaging, and proficient multithreading in Java. What’s in it for you includes a competitive equity package, health insurance, in-office meals, wellbeing and equipment allowances, annual learning budget, travel allowance, and being part of a globally diverse, inclusive company focused on empowering teams to create the next big thing, with a Recruitment Privacy Policy.

Miro is hiring a Backend Engineer for the Canvas Backend team to power new canvas content and support real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role emphasizes strong software engineering, willingness to drive change, long-term ownership of features, and cross-team collaboration to provide well-defined and extensible interfaces for Canvas data, with a focus on high-quality, scalable, fault-tolerant code. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, REST and WebSockets, AWS, Kafka or similar messaging systems, and strong Java multithreading knowledge. Benefits include a competitive equity package, health insurance, meals in the office, wellbeing and equipment allowances, learning and development support, and travel allowance. About Miro: a global visual workspace serving over 100 million users and 250,000 companies, with a diverse and inclusive culture and a mission to empower teams to create the next big thing, while upholding recruitment privacy practices.

airfocus by Lucid is the world’s first modular product management and roadmapping platform, growing globally with customers like Ricoh, Good Year, and Wago, and recognized as a top-rated employer. The company offers a hybrid workplace with remote options across Germany and the Netherlands, offices in Hamburg and Amsterdam, flexible hours, a learning and development budget, competitive pay, on-site snacks, and regular events. They are looking for a Customer Success Manager to drive customer value through onboarding, support, product adoption, best-practices sharing, and upsell opportunities, while acting as the voice of the customer. Responsibilities include managing the full customer lifecycle from setup to renewal, building stakeholder relationships, participating in cross-functional projects, creating help center content, conducting demos and training, coordinating renewals with an account manager, and enabling seamless integrations and high-intent trials. Requirements are 2+ years in customer success or similar in B2B software, strong English and German communication, ability to manage about 30 accounts, located in Germany or the Netherlands, with an empathetic, proactive, collaborative mindset; preferred qualification includes experience in product management, and the listing ends with #LI-MK1.

airfocus by Lucid, a modular product management and roadmapping platform, is recognized as a TOP 5% best-rated organization by Kununu and has a 4.8 rating with 96% recommendation on Glassdoor, serving thousands of users from clients like Ricoh, Good Year, and Wago. The company is growing worldwide and operates as a hybrid workplace, offering remote work in Germany or the Netherlands, offices in Hamburg or Amsterdam, flexible hours, and benefits such as a learning and development budget, competitive compensation, snacks on site, and regular events. They are looking for a Customer Success Manager to continuously drive value by onboarding customers, providing support, promoting product adoption, sharing best practices, and identifying upsell opportunities. Responsibilities include managing the full customer lifecycle from setup to renewal, building strong stakeholder relationships, acting as the voice of the customer, creating help-center content and delivering demos and trainings, coordinating with an account manager on renewals and upsells, and setting up integrations. Requirements are 2+ years in customer success or related roles in a B2B software company, strong English and German communication skills (other languages a plus), ability to manage a portfolio of ~30 accounts across SMB to enterprise, and being located in Germany or the Netherlands; preferred qualifications include product-management experience.

- Atlassian supports flexible work locations—office, home, or a mix—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. - The role leads the design and architecture of Oracle Fusion applications to support finance functions such as general ledger, fixed assets, accounts payable, order management, accounts receivable, cash management, collections, and financial reporting, ensuring alignment between Commerce and finance systems during integration and transition. - It designs and implements end-to-end integrations between Oracle Fusion and other enterprise systems, including CRM, Revenue, Tax, Procurement, and billing. - Responsibilities include customization and configuration to meet business requirements, data migration and conversion from legacy systems, performance optimization, and maintaining security and compliance with regulatory and internal standards. - There are also change management and vendor management duties, such as planning upgrades and training, and collaborating with external vendors, managing contracts and SLAs to ensure quality and value.

At Atlassian, employees can work from an office, from home, or a mix of both, with virtual interviews and onboarding, and the company hires in any country where it has a legal entity. The role centers on leading the design and architecture of Oracle Fusion applications to support finance functions like general ledger, fixed assets, accounts payable, accounts receivable, collections, order management, cash management, and financial reporting, ensuring alignment between Commerce and finance systems. It also involves system integration to design and implement end-to-end connections between Oracle Fusion and other enterprise systems such as CRM, Revenue, Tax, Procurement, and billing. Responsibilities include customization and configuration to meet business requirements, data migration and conversion from legacy systems, performance optimization, and ensuring security and compliance with regulatory standards and internal policies. Finally, the role covers change management and vendor management, including upgrade planning, communications and training, and managing vendor relationships, contracts, and SLAs to ensure quality delivery.

As a Senior Backend Engineer at Zendesk AI Agents, you'll collaborate with Product Management, AI/ML engineers, Frontend developers, and the broader tech team to deliver fast and reliable backend features. You'll work on Gen3, a goal-oriented, dynamic conversational AI system that can reason, plan, and adapt in real time, with the Self Service tribe aiming to eliminate onboarding bottlenecks and unify AI products across Zendesk. Key responsibilities include maintaining and developing components and services, architecting complex microservice-based applications, crafting high-traffic APIs, anticipating future use cases, and contributing to the backend chapter and cross-team tech initiatives while keeping up with industry trends. What you bring: robust coding skills, microservices architecture knowledge, ability to craft fast queries for large datasets, a proactive team-player mindset, mentoring and communication skills, regular testing and documentation, and experience with NodeJS (ES7), MongoDB, and TypeScript. Our tech stack includes TypeScript, MongoDB, Elasticsearch, Google Pub/Sub, Sentry, Redis, Kubernetes, Terraform, Argocd, Grafana, and GitHub; the interview process is multi-step with a take-home technical challenge; the role is hybrid; Zendesk emphasizes diversity and inclusion and may use AI in screening, with reasonable accommodations available for applicants with disabilities.

Zendesk is recruiting an Enterprise Account Executive to grow its enterprise SaaS business by building new relationships and expanding existing partnerships. You will drive top-line revenue by acquiring new enterprise customers, pursuing cross-sell opportunities, managing key client relationships, leveraging data and adoption history, and creating quarterly territory plans to boost market share while leading multi-month, value-centric deals with proofs of concept. You’ll secure C-level sponsorship, collaborate with internal teams to optimize sales strategies, negotiate and close complex deals, and maintain a robust pipeline and accurate forecast to exceed targets. The role requires a BA/BS or equivalent, 8+ years in cloud/software B2B sales or solution engineering with a strong quota history, experience selling to VP/C-level executives in large organizations, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker; travel is required. Zendesk highlights hybrid work, a commitment to diversity and inclusion, equal opportunity hiring, accommodations for disabilities, and notes that AI may be used to screen applicants in accordance with policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for responsible AI innovation. As a Backend Engineer, you will design, develop, and maintain backend services for model training, inference, and experimentation; build tooling and data pipelines; and contribute to scalable architecture while maintaining high code quality through testing and automation. Qualifications include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and experience with CI/CD, observability, ML Ops, and AI/ML concepts. Benefits include a competitive equity package, health insurance and pension, meals and snacks, wellbeing and equipment allowances, a learning budget, and opportunities to work with a globally diverse team. Miro is a visual workspace for distributed teams with over 100 million users and 1,600+ employees, emphasizing belonging and inclusion, and it adheres to a Recruitment Privacy Policy for handling applicant data.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to seamlessly integrate and scale AI across the product, establishing a robust foundation for AI innovation. In the Backend Engineer role, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, and build tooling to improve reliability, reproducibility, and speed of AI development. You’ll contribute to system architecture with a focus on scalability and performance, build scalable data pipelines for AI insights, and shape the technical strategy for Miro’s AI platform while maintaining high code quality. Requirements include 4+ years of backend engineering, proficiency in Python, Java, or Kotlin, experience with scalable services, familiarity with AI providers, and ML Ops, CI/CD, and observability practices. The role offers a competitive equity package, health and pension benefits, meals, wellbeing and equipment allowances, a learning budget, and a diverse, inclusive culture with attention to recruitment privacy policies.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to scale AI use cases and provides a robust foundation for responsible AI innovation. As a Backend Engineer, you’ll design and maintain backend services for model training, inference, and experimentation, build tooling for reliability and speed, and shape scalable data pipelines and AI infrastructure. Requirements include 4+ years of backend experience with Python/Java/Kotlin, designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), CI/CD and ML Ops, and a product-focused mindset. Perks include competitive equity, family health insurance, pension, office meals, wellbeing and learning allowances, and the opportunity to work with a globally diverse team to advance Miro’s AI platform. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000 companies, 1,600+ employees across 13 hubs, emphasizing collaboration, belonging, inclusion, and a Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for AI innovation. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed, and create scalable data pipelines powering AI insights. Candidates should have 4+ years of backend engineering experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers, ML Ops, CI/CD, observability, and a product-focused mindset. Miro offers a competitive equity package, health insurance and pension, office perks, wellbeing and learning allowances, and opportunities to work with a globally diverse team. Miro emphasizes belonging and inclusion, and collects and uses applicant data per its Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to scale and safely innovate with AI, establishing a strong technical foundation for AI features. As a Backend Engineer, you will design, develop, and maintain backend services for model training, inference, and experimentation, and build tooling and data pipelines to power AI insights across tens of millions of users. You’ll contribute to system architecture and drive technical strategy for scalability, performance, and maintainability, with a focus on reliability, automation, ML Ops, and supporting end-to-end AI features. Requirements include 4+ years of backend experience, production work with Python/Java/Kotlin, designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), CI/CD, observability, and a collaborative, product-minded approach. Miro offers a competitive equity package, health and pension benefits, office meals, wellbeing and learning allowances, and emphasizes belonging, inclusion, and privacy in recruitment.

Miro's AI Platform team builds the internal platform, tooling, and APIs to enable scalable AI use across products, establishing a robust foundation for fast, responsible AI innovation. The Backend Engineer role involves designing, building, and scaling the core infrastructure for AI across Miro, including model training, inference, deployment, and supporting data pipelines. Responsibilities include developing backend services, building tooling to improve reliability and speed of AI development, contributing to scalable architecture, constructing data pipelines, and maintaining high code quality through testing and automation. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience with scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), ML Ops, and a product-minded, collaborative approach. Perks include competitive equity, health insurance, pension, office meals, wellbeing and learning allowances, and a globally diverse, inclusive environment committed to belonging and privacy in recruitment.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable AI features across product teams, establishing a scalable technical foundation for AI innovation. The Backend Engineer role involves designing and scaling core systems that power AI across Miro, including model training, inference, experimentation tooling, and data pipelines for tens of millions of users. Responsibilities include building backend services, improving reliability and speed of AI development, contributing to architecture for scalability, and maintaining code quality through testing and automation. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers, CI/CD, observability, ML Ops, and solid AI/ML concept knowledge. Perks include a competitive equity package, health insurance and pension, snacks and wellbeing support, a learning budget, and a commitment to diversity, inclusion, and belonging within a globally diverse team.

The AI Platform team at Miro drives the success and innovation of Miro’s AI-powered product vision by building the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed, and create data pipelines to power AI insights. You’ll contribute to system architecture with a focus on scalability and maintainability, shape technical strategy for the AI platform, and ensure high code quality through testing, reviews, and automation. Required: 4+ years of backend experience, proficiency with Python, Java, or Kotlin; experience designing scalable services; familiarity with AI providers and ML Ops; and strong CI/CD, observability, and automation skills. Miro emphasizes collaboration, diversity, and inclusion, offers competitive benefits such as equity, health insurance, pension, and learning/support programs, and adheres to its Recruitment Privacy Policy.

Miro's AI Platform team builds the internal platform, tooling, and APIs that enable product teams to develop and scale AI features, aiming to provide a robust foundation for responsible AI innovation. As a Backend Engineer on this team, you’ll design and maintain backend services for model training, inference, and experimentation, develop tooling for reliability and speed, and build scalable data pipelines to power AI insights. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), ML Ops, and modern development practices. The role offers competitive equity, health insurance, pension, office perks, wellbeing and learning allowances, and opportunities to work with a globally diverse team. Miro is a global visual workspace with over 100 million users, emphasizes belonging and inclusion, and notes that applicants’ data are handled under its Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to seamlessly integrate and scale AI use cases, aiming to establish a robust foundation for AI innovation. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, build tooling for reliability and speed, and create scalable data pipelines to power AI insights for tens of millions of users. You’ll contribute to system architecture and infrastructure choices with an emphasis on scalability and maintainability, and maintain high code quality through testing, reviews, and automation. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers and ML Ops, and a product-focused approach to deploying AI features. The role offers competitive equity, health coverage, pension, meals, wellbeing and learning allowances, and Miro emphasizes diversity, inclusion, and belonging, with a Recruitment Privacy Policy referenced.

- The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while coordinating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. - The role will lead this evolution by scaling the team, defining a long-term vision for marketing analytics, and delivering immediate value through improved measurement, attribution, and insights. - Key responsibilities include building and leading the analytics team, establishing a trusted metrics source of truth with cross-functional partners, designing attribution and investment frameworks, scaling experimentation, and strengthening data infrastructure and governance. - Requirements include 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance/privacy. - The role offers a competitive compensation package (salary range $243,200–$304,000 in certain cities), 401k matching plus equity, comprehensive benefits, flexible time off, learning allowances, and a commitment to diversity, belonging, and privacy in line with Miro’s mission.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution, scale the team, define the vision for marketing analytics, and deliver immediate value through improved measurement, attribution, and insights. Key responsibilities include building and leading the team and processes, establishing a strategic roadmap for marketing analytics across PLG and enterprise segments, creating a trusted source of truth for marketing metrics with cross-functional partners, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering to strengthen data reliability and governance, while serving as a strategic thought partner to leadership. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a focus on data quality, metric governance, and privacy-by-design. Benefits include competitive equity, health insurance, pension, office perks, wellbeing and learning allowances, and the chance to work with a globally diverse team; Miro emphasizes its mission to empower teams, foster belonging and inclusion, and operates across 13 hubs with over 1,600 employees, with Recruitment Privacy Policy referenced.

Miro's People Tech team ensures reliable, intuitive HR systems to mirror the customer experience, collaborating with People Operations, IT, and cross-functional stakeholders. The role, a Service and Support Specialist based in Austin, serves as the primary North America People Tech support lead, focusing on Workday and HRIS system management with 2–3 years of hands-on Workday experience. Key duties include Tier 2/3 Workday support, managing the Jira queue, coordinating with global peers, leading configuration, release testing, documentation, compliance, vendor management, and building global knowledge resources. Requirements feature 5+ years in HRIS/People Systems with strong Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus excellent communication and a customer-first mindset. Miro offers benefits such as 401k matching, equity, health benefits, flexible time off, learning allowances, and a diverse, inclusive culture; the company is a visual workspace serving over 100M users with 1,600+ employees across 13 hubs.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead and scale this function, delivering immediate value through improved measurement, attribution, and insights, and to define the vision for marketing analytics, establish trusted metrics, and strengthen data infrastructure and governance across the organization. Key responsibilities include building and leading the analytics team, defining a strategic roadmap for PLG and enterprise segments, creating a single source of truth for marketing metrics with Marketing Ops/Sales/Finance, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering on data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), understanding of marketing tech stacks, and the ability to translate complex data into clear insights for technical and executive audiences. Benefits include 401k matching, equity, comprehensive health benefits, fertility/family forming benefits, flexible time off, in-office perks, wellbeing and equipment allowance, learning and development allowance, charitable donation matches, with a salary range of $243,200 to $304,000 for NY/SF/LA and final compensation based on skills and experience; Miro emphasizes a diverse, inclusive culture and Recruitment Privacy Policy.

The Marketing Analytics team at Miro is transitioning from centralized support to a dedicated, embedded function that partners with all marketing domains and collaborates with data, ops, and finance teams, offering an opportunity to scale strategic impact. The role leads this evolution by scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining a vision and trusted metrics framework while strengthening data infrastructure and governance. Responsibilities include building and leading the team, defining a strategic roadmap across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and partnering with Data Engineering to improve data reliability while advising marketing leadership. Requirements call for 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics and attribution/experimentation expertise, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and cross-system data flows, and the ability to translate complex data into actionable insights with governance and privacy focus. Perks include a competitive equity package, health insurance and pension, office perks, wellbeing support and equipment allowance, an annual learning budget, and the chance to work in a globally diverse, collaborative culture, supported by Miro’s commitment to belonging and inclusion and governed by a Recruitment Privacy Policy.

The text describes Miro’s People Tech team, which keeps HR systems reliable and intuitive to deliver a seamless digital experience for employees, working with People Operations, IT, and cross-functional partners. The role is a Service and Support Specialist in Austin, focused on North America coverage, serving as the primary regional People Tech support lead and requiring 2–3 years of hands-on Workday experience plus a broader HRIS background. Responsibilities include Tier 2/3 Workday support, managing the Jira queue, coordinating with global peers, collaborating with stakeholders and vendors, leading Workday configuration and release testing, and building global knowledge resources. Requirements are 5+ years in HRIS/People Systems with service delivery ownership, 2–3 years of Workday across Core HCM, Absence, Compensation, reporting, and integrations, strong analytical and communication skills, experience with IT service tools, and a customer-first mindset aligned with Miro’s values. Perks include 401k matching and equity, comprehensive health benefits, fertility benefits, flexible time off, office snacks, wellbeing and equipment allowances, an annual learning budget, and charitable donation matches, with Miro highlighting its diverse, inclusive culture and its mission to empower teams to create the next big thing.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across multiple domains and collaborates with Data Engineering and other ops teams. - The role is to lead this evolution, scale the team, establish practices, and deliver immediate value through improved measurement, attribution, and insights while defining the vision and governance for marketing analytics. - Responsibilities include building and leading the team, defining a strategic roadmap for PLG and enterprise, creating a trusted source of truth for marketing metrics, designing attribution and investment frameworks, scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. - Requirements are 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics and attribution expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing stacks, and a focus on data quality and privacy. - Benefits and culture include a compensation range of $243,200 to $304,000 (location-based), 401k matching and equity, comprehensive health benefits, fertility/family benefits, flexible time off, learning and wellbeing allowances, charitable matching, and a diverse, inclusive work environment with a Recruitment Privacy Policy.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while coordinating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. The role leads this evolution by building and leading the team, defining the vision and roadmap for marketing analytics, establishing a trusted metrics framework, and strengthening data infrastructure and governance through cross-functional partnership. Responsibilities include creating attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation with rigorous measurement, aligning analytics with PLG and enterprise priorities, and acting as a strategic partner to translate insights for leadership. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG/B2B analytics, proven track record with attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance. Perks include competitive equity, comprehensive health insurance, pension, wellness and learning allowances, and a globally diverse, collaborative environment; Miro is a visual workspace for distributed teams with a mission to empower the next big thing, and it states it handles applicants' data in line with its Recruitment Privacy Policy.

The People Tech team at Miro keeps HR systems reliable and intuitive to deliver an effortless digital experience for employees, collaborating with People Operations, IT, and cross-functional stakeholders. The role is a Service and Support Specialist based in Austin, serving as the primary North America lead for Workday support, focusing on data integrity, configurations, and ongoing improvements, with 5+ years in HRIS and 2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations. Responsibilities include Tier 2/3 Workday support, managing the Jira queue, coordinating with global peers and vendors, leading configuration, release testing, documentation, compliance reviews, and building global knowledge resources. The ideal candidate has strong service delivery ownership, analytical/problem-solving skills, experience with IT service tools, excellent communication, a customer-first mindset, and alignment with Miro’s values of impact, empathy, collaboration, and iteration. Miro offers benefits such as 401k matching, competitive equity, health benefits, learning and development allowances, charitable donation matching, and a diverse, inclusive culture focused on empowering teams.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with multiple marketing domains and cross-functional teams. The role will lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights, while defining the vision and trusted metrics framework across the organization. Responsibilities include building the team, defining a strategic roadmap for PLG and enterprise, establishing a single source of truth for marketing metrics, designing attribution/investment frameworks (MTA, MMM, incrementality), scaling experimentation, and partnering with Data Engineering for data reliability and governance. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven KPI/attribution/experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance. Perks include a salary range of $243,200 to $304,000 (city-specific), 401k matching and equity, comprehensive benefits, learning allowances, charitable match programs, and a culture committed to belonging, diversity, and collaboration at Miro.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded function, collaborating across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, and with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights while defining the vision and governance for marketing analytics. Key responsibilities include building and leading the team and processes, defining a strategic roadmap for PLG and enterprise marketing analytics, establishing a trusted metrics source with Marketing Ops/Sales/Growth/Finance, implementing attribution and investment frameworks, scaling experimentation, and partnering with Data Engineering on data reliability and reporting; and acting as a strategic thought partner to leadership. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise (self-serve funnels, activation, lead scoring, pipeline attribution), proven attribution and experimentation experience, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and an ability to translate data into clear insights with privacy-by-design. Perks include a competitive equity package, health insurance, pension, snacks, wellbeing and learning budgets, and a globally diverse team culture, with Miro emphasizing belonging, collaboration, and inclusion, and a recruitment privacy policy noted.

Miro's People Tech team keeps HR systems reliable to help employees collaborate and focus on impact, and they’re hiring a Service and Support Specialist in Austin to strengthen North America coverage. The role is Tier 2/3 Workday functional support, acting as the primary People Tech lead for North America, managing the Jira queue, coordinating with global peers and vendors, and driving service delivery. It includes Workday configuration, release testing, documentation, compliance reviews, vendor performance tracking, and building global knowledge resources to ensure process consistency and user enablement. Requirements include 5+ years in HRIS/People Systems with strong service ownership and 2–3 years hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus Jira or similar tools and excellent communication skills. Benefits include 401k matching, equity, comprehensive health benefits, fertility and family-forming support, flexible time off, wellbeing and equipment allowances, learning funds, charitable donation matching, and a strong commitment to diversity, inclusion, and collaboration.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with various marketing groups and cross-functional teams to scale impact. The role leads this evolution by building and scaling the team, delivering immediate value through better measurement, attribution, and insights, and establishing a vision and governance for marketing analytics. Responsibilities include defining a strategy and roadmap across PLG and enterprise, creating a trusted metrics source, implementing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), expanding experimentation, and partnering with Data Engineering on data quality and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, and knowledge of marketing tech stacks and cross-system data flows. Benefits and compensation include a salary range of $243,200-$304,000 (NYC/SF/LA), 401k matching, comprehensive health benefits, fertility/family forming benefits, flexible time off, development allowance, charitable matches, and a culture at Miro focused on belonging and collaboration.

- The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with multiple marketing areas and collaborates with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. - The role involves leading this transformation, scaling the team, delivering immediate value through improved measurement, attribution, and insights, and defining the vision, metrics framework, and governance for marketing data. - Key responsibilities include building the analytics team and processes, defining a roadmap aligned with PLG and enterprise priorities, establishing a trusted metrics source, implementing attribution/investment frameworks, scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. - Candidates should have 10+ years in marketing analytics or data science with at least 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and familiarity with marketing tech stacks and data governance. - Perks and culture emphasize a competitive equity package, health and pension plans, office comforts and wellbeing/learning allowances, and joining a globally diverse, collaborative team at a mission-driven company focused on belonging and delivering impact.

Miro's People Tech team keeps HR systems reliable and intuitive to match the company's customer-focused, frictionless digital experience, and is hiring a Service and Support Specialist based in Austin to strengthen North America coverage. The role serves as the primary North America People Tech support lead, handling Tier 2/3 Workday issues, managing the Jira queue, coordinating with global peers, and leading Workday configuration, release testing, documentation, and compliance. Candidates should have 5+ years in HRIS/People Systems with 2–3 years of hands-on Workday across Core HCM, Absence, Compensation, reporting, and integrations, solid experience with IT service tools like Jira, and strong communication for global stakeholders. Benefits include 401k matching with competitive equity, medical/dental/vision, fertility and family-forming benefits, flexible time off, in-office perks, learning allowances, WFH equipment support, and charitable donation matching. Miro is a large, distributed company focused on empowering teams to create the next big thing, with a diverse and inclusive culture and a Recruitment Privacy Policy governing applicants’ data.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leaders across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, as well as with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role will lead this evolution, scale the team, define the vision for marketing analytics, establish trusted metrics and governance, and partner across the organization to strengthen data infrastructure and provide immediate value through better measurement, attribution, and insights. Responsibilities include building the analytics team and processes, defining a roadmap for PLG and enterprise marketing analytics, creating a single source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), scaling experimentation, and collaborating with Data Engineering and senior leadership to translate analytics into action. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep expertise in PLG and B2B analytics, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and data flows, and the ability to synthesize complex data into clear insights while upholding data quality and privacy. Benefits include 401k matching and equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, learning allowances, charitable donation matches, and a salary range of $243,200 to $304,000 (applicable to NY/SF/LA), with final compensation based on skills and experience; Miro emphasizes its mission, diverse and inclusive culture, and commitment to belonging.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, deliver immediate value through improved measurement, attribution, and insights, and define a long-term vision and governance for marketing analytics. Responsibilities include building and leading the team and processes, defining a roadmap across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality), and scaling experimentation. You’ll partner with Data Engineering to improve data reliability and reporting and serve as a strategic thought partner to marketing leadership, translating analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution/KPI systems and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and a systems-thinking approach focused on data quality, governance, and privacy-by-design, with competitive equity and benefits and a globally diverse culture at Miro.

Miro's People Tech team keeps HR systems reliable to help employees collaborate, deliver their best work, and make an impact for customers, mirroring Miro’s own frictionless, collaborative ethos. The Service and Support Specialist role is based in Austin and will lead North American support, coordinating with global peers to ensure full coverage and strong service delivery. Responsibilities include Tier 2/3 Workday support, managing the Jira queue, collaborating with stakeholders and vendors, leading Workday configuration and release testing, and developing knowledge resources. Requirements call for 5+ years of experience in HRIS/People Systems, 2–3 years of hands-on Workday across Core HCM, Absence, Compensation, reporting, and integrations, plus strong communication and IT service tool skills. Benefits include 401k matching, competitive equity, health benefits, fertility and family-forming support, flexible time off, learning and development funds, and charitable donation matching, all within a diverse and inclusive Miro culture.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. This role will lead the evolution by scaling the team, defining the vision and roadmap for marketing analytics, establishing trusted metrics frameworks, and partnering across the organization to strengthen data infrastructure and governance while delivering immediate value through improved measurement, attribution, and insights. Key responsibilities include building and leading the team, defining strategic priorities for PLG and enterprise segments, creating a single source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and working with Data Engineering to improve data reliability and reporting. Candidates should have 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks (Salesforce, Marketo, Segment, Google Analytics). Miro offers a compensation range of $243,200 to $304,000 (for NYC/SF/LA), plus 401k matching, competitive equity, health benefits, fertility and family-forming benefits, flexible time off, professional development allowances, and a culture focused on belonging, collaboration, and inclusion.

The Marketing Analytics team at Miro is moving from centralized support to an embedded, strategic function that partners with all marketing areas and cross-functional teams. As head of the role, you’ll build and scale the team, establish a clear vision and roadmap for marketing analytics, and deliver immediate value through better measurement, attribution, and insights, while strengthening data infrastructure and governance. Responsibilities include creating a trusted source of truth for marketing metrics with Marketing Ops, Sales, Growth, and Finance; designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality); scaling experimentation; and partnering with Data Engineering to improve data reliability and reporting. Candidates should have 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics experience, proven attribution and experimentation track record, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and a focus on data quality and privacy. Miro offers competitive equity, health and pension benefits, wellbeing support, an annual learning allowance, and a diverse, inclusive culture, with recruitment privacy policies in place.

Miro’s People Tech team is hiring a Service and Support Specialist in Austin to serve as the primary North America Workday support lead, focusing on service delivery and delivering a frictionless digital employee experience. You’ll manage the Jira queue, coordinate with global peers, collaborate with internal stakeholders and external vendors, and lead Workday configuration, release testing, documentation, and compliance while building global knowledge resources. Requirements include 5+ years in HRIS/People Systems with strong service ownership, 2–3 years hands-on Workday across Core HCM, Absence, Compensation, reporting and integrations, plus experience with Jira or similar IT service tools and a customer-first mindset aligned with Miro’s values. The role expects proactive, curious candidates who can translate technical issues for stakeholders and maintain data integrity while balancing business needs and user experience. About Miro: a visual workspace for innovation with 100M+ users and 250,000 companies, 1,600+ employees across 13 hubs, and a culture that emphasizes belonging, collaboration, and inclusion, plus competitive benefits including 401k matching, equity, health benefits, and professional development support.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing across PLG, lifecycle, web & growth, brand, product marketing, and pipeline generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this transformation, scales the team, and delivers immediate value through improved measurement, attribution, and insights, while defining the vision for marketing analytics and establishing trusted metrics and governance. Responsibilities include building and leading the team and processes, defining a strategic roadmap aligned with business priorities, creating a single source of truth for marketing metrics with Marketing Ops, and designing attribution and investment frameworks (MTA, MMM, incrementality) plus scaling experimentation. The role also involves partnering with Data Engineering to improve data reliability and serving as a strategic thought partner to marketing leadership to translate analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks, and a commitment to data quality and privacy; the salary range is $243,200 to $304,000 (location-dependent) with full benefits and opportunities described by Miro.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, high-impact function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance to scale impact. The role leads this evolution, scales the team, delivers immediate value through improved measurement, attribution, and insights, and defines the vision, trusted metrics frameworks, and governance for marketing analytics across the organization. Responsibilities include building and leading the team, defining a strategic roadmap for marketing analytics across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (MTA, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering and executives to translate analytics into actionable insights. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), knowledge of marketing tech stacks and cross-system data flows, and the ability to synthesize complex data into business insights with a focus on data quality and privacy-by-design. Benefits include a competitive equity package, health insurance, pension, office perks, wellbeing and equipment allowances, a learning and development budget, and the opportunity to work with a globally diverse team; Miro is a visual workspace platform serving 100M+ users and 250,000+ companies, with a mission to empower teams to create the next big thing and a commitment to belonging, inclusion, and privacy in recruitment.

The People Tech team at Miro keeps HR systems reliable and intuitive, partnering with People Operations, IT, and cross-functional stakeholders to support, maintain, and enhance core HR systems. The Service and Support Specialist role, based in Austin, will be the primary North America support lead for Workday, acting as Tier 2/3 functional expert, owning day-to-day service operations, and driving service delivery and issue resolution. Requirements include 5+ years in HRIS/People Systems with 2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus strong analytics, communication, and a customer-first mindset. Responsibilities include managing the Jira queue, coordinating with internal stakeholders and external vendors, leading Workday configuration, testing, documentation, and compliance reviews, and building global knowledge resources. Miro offers competitive benefits (401k matching, equity, health benefits, fertility and family-forming benefits, flexible time off, learning allowances, charitable donation matching, etc.) and cultivates a culture of collaboration, inclusion, and empowerment to create the next big thing.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with Marketing and collaborates with Data Engineering, Marketing Ops, Sales Ops, and Finance. The role leads this evolution, scales the team, defines the vision for marketing analytics, and strengthens data infrastructure and governance to deliver immediate value through improved measurement, attribution, and insights. Key responsibilities include building and leading the team, setting a strategy across PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, implementing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation program experience, strong technical skills (SQL, Looker/Tableau, dbt, Python/R), and knowledge of marketing tech stacks and data governance with privacy-by-design. The compensation package includes a salary range of $243,200 to $304,000 (locations NYC/SF/LA) plus 401k matching, competitive equity, health benefits, fertility and family-forming benefits, flexible time off, learning allowances, wellbeing support, and up to $2,000 in charitable donation matches each year, along with Miro’s mission and commitment to diversity, inclusion, and privacy policies.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leaders across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role is to lead this evolution, scale the team, and deliver immediate value through improved measurement, attribution, and insights while defining the vision, establishing trusted metrics frameworks, and strengthening data infrastructure and governance. You’ll build and lead the team, define the analytics roadmap aligned with PLG and enterprise priorities, establish a single source of truth for marketing metrics with Ops/Sales/Growth/Finance, design attribution and investment frameworks (MTA, MMM, incrementality testing), scale experimentation, and partner with Data Engineering to improve data reliability and reporting, serving as a strategic thought partner to executives. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong SQL/Looker/Tableau/dbt/Python/R skills, knowledge of marketing tech stacks and cross-system data flows, and a systems-thinking approach focused on data quality and privacy-by-design. Benefits include a competitive equity package, health insurance and pension, wellbeing and learning allowances, and opportunities to work within a globally diverse, inclusive team; Miro is a visual workspace for distributed teams, with a mission to empower teams to create the next big thing and a commitment to belonging and recruitment privacy policies.

Miro's People Tech team keeps HR systems reliable and intuitive, partnering with People Operations and IT to deliver a seamless digital employee experience, with the Service and Support Specialist role based in Austin to ensure North America coverage. The role acts as the primary NA People Tech support lead, delivering Tier 2/3 Workday functional support, managing the Jira queue, coordinating with global peers and vendors, and driving process improvements. Key responsibilities include Workday configuration and release testing, issue resolution, SLA monitoring, stakeholder communication, and maintaining global knowledge resources for user enablement. Required qualifications include 5+ years in HRIS/People Systems, 2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus strong analytical and communication skills, Jira experience, and a customer-first mindset aligned with Miro values. Perks include 401k matching, equity, comprehensive health benefits, flexible time off, learning and development allowances, charitable donation matches, and a culture focused on collaboration, belonging, and inclusion, with recruitment privacy policy noted.

The Marketing Analytics team at Miro is transitioning from centralized support to an embedded, strategic function that partners with marketing leadership across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. In this role you will lead the evolution of marketing analytics, scale the team, deliver immediate value through improved measurement, attribution, and insights, and establish a vision and trusted metrics governance across the organization. You’ll build and lead the team, define a roadmap for marketing analytics across PLG and enterprise segments, create a single source of truth for marketing metrics with Marketing Ops/Sales/Growth/Finance, design attribution and investment frameworks (MTA, MMM, incrementality), scale experimentation, and partner with Data Engineering to improve data reliability and reporting. Requirements include 10+ years in marketing analytics or data science with 4+ years in leadership, deep PLG/B2B analytics expertise, proven attribution and experimentation programs, strong SQL and BI skills (Looker/Tableau, dbt, Python/R), and familiarity with marketing tech stacks plus data governance and privacy-by-design. The package includes 401k matching, equity, health benefits, fertility and family forming benefits, flexible time off, wellbeing and learning allowances, charitable donation matches, with a salary range of $243,200–$304,000 for select locations; Miro is a global, diverse, collaborative company that empowers teams to build the next big thing and emphasizes belonging, underpinned by a Recruitment Privacy Policy.

Miro’s Marketing Analytics team is transitioning from centralized support to a dedicated, embedded function that partners with Marketing across Paid Acquisition, Lifecycle, Web & Growth, Brand, Product Marketing, and Pipeline Generation, while collaborating with Data Engineering, Analytics Platform, Marketing Ops, Sales Ops, and Finance. The role leads this evolution, scales the team, and defines a vision for marketing analytics, delivering immediate value through improved measurement, attribution, and insights, and strengthening data infrastructure and governance. Responsibilities include building the analytics team and setting a strategic roadmap for PLG and enterprise segments, establishing a trusted source of truth for marketing metrics, designing attribution and investment frameworks (multi-touch attribution, MMM, incrementality testing), scaling experimentation, and partnering with Data Engineering to improve data reliability and reporting. Candidates should have 10+ years in marketing analytics or data science, 4+ years in leadership, deep PLG/B2B analytics expertise, a proven track record with attribution frameworks and experimentation programs, and strong technical skills (SQL, Looker/Tableau, dbt, Python/R) plus knowledge of marketing tech stacks. Miro offers a competitive equity package, health insurance, pension, learning allowances, and a globally diverse, inclusive culture as part of its mission to empower teams to create the next big thing.

This posting is for a Service and Support Specialist on Miro's global People Tech team, an internal IT group that keeps HR systems reliable and intuitive, with the role based in Austin to ensure North America coverage. The role requires 5+ years in HRIS/People Systems and 2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations, plus Jira experience and a customer-first service ownership mindset. You will provide Tier 2/3 Workday functional support, serve as the primary North America People Tech lead, manage the Jira queue, collaborate with internal stakeholders and external vendors, and lead Workday configuration, release testing, documentation, compliance, and knowledge base development. You should have strong analytical and problem-solving skills, excellent communication across global stakeholders, and be proactive and aligned with Miro’s values of impact, empathy, collaboration, and iteration. In return, Miro offers benefits including 401k matching, equity, medical/dental/vision, fertility and family-forming benefits, flexible time off, wellbeing and equipment allowances, an annual learning budget, and charitable donation matches, all within a diverse and inclusive culture supported by a Recruitment Privacy Policy.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. The role centers on delivering world-class customer support via Chat/Email/Phone, owning and solving technical issues, escalating per Standard Operating Procedures, and creating knowledge base articles for reuse. It also involves participating in technical communications within the Technical Support team to share best practices and pursuing an area of technical specialization with ongoing training. Qualifications include 3-5 years in Technical Support or SaaS/large end-user environments, experience supporting customers across chat, email, phone, and screen-shares, and strong skills in SQL, log analysis, APIs/REST, browser dev tools, and basic networking. Nice-to-have skills include OAuth/SAML, Linux, mail protocols, cloud technologies (AWS), and Java-based app troubleshooting with stack traces.

Atlassian allows employees to work from the office, home, or a combination, giving them flexibility to support family, personal goals, and other priorities, and hires in any country where it has a legal entity. The role involves delivering world-class customer support via chat, email, and phone, owning and troubleshooting customer technical issues, escalating per SOPs, and creating knowledge base articles to capture learnings for reuse. Responsibilities also include participating in technical communications within the Technical Support team to share best practices, staying updated on new technologies, and focusing on a technical specialization with ongoing training. Competencies required are customer orientation, effective communication, adaptability, teamwork and collaboration, and a learning aptitude. Qualifications include 3-5 years in technical support, software services, or system administration for a large end-user community (preferably SaaS), experience across chat/email/phone/screen-share, ability to handle high-volume cases, and must-have skills in SQL queries, log searching/monitoring, APIs/REST, browser dev tools, HAR analysis, Splunk, front-end troubleshooting, and basic networking concepts; nice-to-have skills include OAuth/SAML, Linux, mail protocols, cloud/AWS, and Java-based app troubleshooting.

Atlassian offers flexible work locations—office, home, or a hybrid—and hires people in any country where we have a legal entity, with this role designated for an APAC shift and requiring work hours from 9:00 AM to 6:00 PM AEDT/AEST (3:30 AM to 12:30 PM IST). In this role you will use professional written and verbal communication to resolve application issues, diagnose and debug code errors, perform validation and root-cause analysis, and explain the why behind issues to guide customers to resolution. You will also create and curate knowledge-base articles and documentation to help customers help themselves, provide customer escalation support, evaluate active tickets, prioritize workload, and monitor queue health, while building internal relationships with development and product management to communicate customer needs and urgency. You will advocate for customers and influence product direction through feedback, developing into a highly skilled support engineer with subject-matter expertise across the Atlassian stack. Qualifications include 5+ years in a highly technical software-support role (preferably Java/J2EE troubleshooting), familiarity with JVMs, strong OS knowledge (Windows and/or Linux), database concepts (Oracle/SQL Server/Postgres), experience with one or more application servers (Tomcat, Apache, IIS, NGINX), basic networking knowledge (proxies, SSL, load balancers, LDAP), empathy and de-escalation skills, ability to mentor others, excellent written and verbal communication for email or screen-sharing, and strong teamwork and time-management to balance multiple priorities.

Atlassian offers flexible work locations, allowing office, remote, or hybrid work to help employees balance family and personal goals. They can hire in any country where the company has a legal entity, and this role is exclusive to an APAC shift with hours 9:00 AM–6:00 PM AEDT/AEST (3:30 AM–12:30 PM IST). The role focuses on customer support for Atlassian products, including diagnosing code errors, guiding customers to resolution, and creating knowledge-base content. Responsibilities include evaluating tickets, prioritizing workload, monitoring queues, building relationships with development and product teams, and advocating for customers to influence product direction. Qualifications require 5+ years in technical support in a software environment (Java/J2EE), familiarity with JVMs, OS concepts, databases, application servers, networking, strong empathy, de-escalation, mentoring, excellent communication, and teamwork.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role is to develop, refine, and execute a strategic vision for Jira Service Management’s IT Asset Management (ITAM) products in a scalable way. It emphasizes a holistic, systems-level approach to problem-solving and requires clear communication with diverse, cross-functional partners. The role champions experimentation and rapid iteration to drive product innovation and user experience, moving ideas from conception through to execution. It also involves people leadership of a 6-7 person Product Management team, seeking deep, critical thinking, excellent communication, bias for action, and an experimentation mindset.

Atlassian supports flexible work locations (office, home, or a mix) and hires globally, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role focuses on product strategy for Jira Service Management’s IT Asset Management suite, aiming to deliver a scalable, customer-centric vision. It emphasizes holistic, systems-thinking problem solving, considering interconnections between product components and the bigger picture. Responsibilities include collaboration across functions, clear communication of complex concepts, leading experimentation, driving ideas from concept to execution, and leading a team of 6-7 Product Managers to maximize customer success. The ideal candidate is a deep, critical thinker with excellent communication, a bias for action, and an experimentation mindset, comfortable with rapid iteration and continuous learning.

The job is AI Sales Specialist Lead for APAC at Zendesk, a quota-carrying leadership overlay role that mentors a team of AI Sales Specialists and may also lead key opportunities. You’ll own regional AI sales targets, tailor plans with local teams, and guide large, complex deals across diverse APAC markets. You’ll build strong customer relationships, advocate a value-based consultative selling approach, oversee AI trials/POCs, and collaborate with APAC GTM leadership on growth and adoption. You’ll serve as an AI sales enablement evangelist, educating AEs and go-to-market teams, handling escalations, and coordinating with Product, Marketing, and Customer Success. Candidates should have proven quota-carrying sales leadership experience (preferably in Conversational AI/CX), strong communication and stakeholder management skills, willingness to travel, and possibly overlay/co-sell experience; Zendesk supports hybrid work, diversity and inclusion, equal opportunity, and provides accommodations as needed.

Zendesk is hiring for a Sales Development role in EMEA, describing it as the start of an exciting sales career that focuses on building a high-potential talent pipeline and coaching for sales excellence to drive new business. The role requires you to be a key member of the sales team, managing a busy outbound pipeline, prospecting into cold accounts and new segments, and generating high-value pipeline across startups, unicorns, and enterprise customers while delivering an outstanding customer experience, including via social tools. Candidates should have at least six months’ sales experience, a passion for consultative SaaS sales, strong business sense, a winner/self-starter attitude, excellent communication skills, and a bachelor’s or master’s degree preferred, with English fluency and a Lisbon-based hybrid work arrangement. Zendesk offers a supportive environment with a leadership team, a dedicated onboarding buddy, and flexibility to work from home or office, plus tools and allowances; the company notes that AI may be used to screen applications and remains an equal opportunity employer committed to diversity, inclusion, and accommodations. The job description frames Zendesk as the intelligent heart of customer experience, a company powering billions of conversations, and emphasizes a fulfilling, inclusive employee experience with a hybrid model designed to foster connection, collaboration, and learning.

- The posting is for a Staff Software Engineer (Backend or Fullstack) to lead Zendesk’s new Change Management team for an ITSM platform, with Pune, India as the location and a hybrid, full-time arrangement, and it also notes that candidates must be located in Karnataka or Maharashtra. - The role focuses on driving the architecture, execution, and technical roadmap for change management capabilities, building highly scalable, automated workflows and event-driven systems that integrate across the Zendesk ecosystem. - You will collaborate closely with Product, Design, and Engineering leaders, own end-to-end delivery, mentor engineers, drive reusable components, participate in code reviews, and ensure reliability, performance, and quality. - Required qualifications include 8+ years in backend or full-stack engineering with Ruby on Rails and MySQL/Aurora, strong JavaScript/TypeScript with React/Redux, GraphQL and REST APIs, and experience with multi-tenant SaaS and workflow orchestration; preferred qualifications include ITSM/ITIL experience and familiarity with Zendesk’s platform. - Zendesk emphasizes a hybrid, inclusive culture with growth opportunities, while offering accommodations for disabilities and clarifying on-site expectations and location requirements.

Zendesk is looking for a results-driven Workflow Automation & AI Integration Engineer with 6+ years of experience to design, implement, and optimize automated business processes while integrating AI and SaaS to boost efficiency and reduce manual work. You will design and deploy cross-functional automations for Employee Services, IT, and People Operations, partner with stakeholders to reimagine workflows, and build automations using Zendesk, Workato, Google Workspace, Slack, and Workday, including exploring AI-powered agents. You’ll collaborate with the AI & Automation Director, AI Governance, and Enterprise Architecture to pilot new AI tools responsibly, create reusable automation templates, maintain a prioritized backlog, and measure outcomes such as ROI and time-savings. Required qualifications include 5+ years in automation/integration, hands-on experience with iPaaS/RPA tools (Zapier, n8n, Make, Workato, UiPath), familiarity with AI APIs, ITSM and HR workflows in large enterprise environments, REST/JSON/webhooks, scripting, agile work practices, and strong analytical and communication skills. Preferred qualifications emphasize experience with major SaaS platforms (Zendesk, Workday, Google Workspace, Slack), AI agent/framework knowledge, data privacy and responsible AI practices, and the role requires being located in Mexico City or Estado de Mexico with a hybrid in-office schedule.

Tempo serves over 30,000 customers—including a third of Fortune 500—offering integrated solutions for time management, resource planning, budgeting, roadmapping, and more, and is the #1 time management add-on for Jira in the Atlassian ecosystem. The company emphasizes helping people work better with a remote-first, globally distributed culture and a focus on continuous product innovation. As an SRE on the European team, you’ll design, implement, and maintain infrastructure, build CI/CD pipelines, deploy on AWS, work with Kubernetes, automate builds, releases, and monitoring, and participate in on-call to ensure stability and compliance. Requirements include 6+ years of relevant experience, strong Kubernetes/Docker/Git/Linux/Bash/Terraform skills, Prometheus monitoring, cloud deployments (AWS or similar), software design patterns, and proficiency in at least one programming language, with nice-to-haves like Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and Atlassian ecosystem experience. Tempo offers meaningful work, opportunities for professional growth, and benefits such as health/dental/vision, a savings plan, training reimbursement, remote-friendly perks, and an inclusive, equal-opportunity workplace.

Atlassian offers flexible work options—office, home, or a hybrid approach—and hires people in any country with a legal entity to support employees' family, personal goals, and priorities. They are seeking a Senior Machine Learning Scientist to join the Central AI team in Bellevue, WA, which builds the infrastructure, data pipelines, frameworks, models, and capabilities to accelerate AI feature development across the company. The Central AI organization is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and establish an Atlassian AI infrastructure for the future, while most AI initiatives will be developed by federated product teams. Central AI is responsible for preventing silos by providing a unified foundation across departments and for developing core shared AI experiences such as search, knowledge discovery, and conversation. In this role, you will design system and model architectures, conduct experiments and evaluations, mentor junior ML engineers, and collaborate with product, engineering, and analytics teams to embed AI functionality across Atlassian products and services.

- Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires in any country where it has a legal entity. - Atlassian is seeking a Senior Machine Learning Scientist to join the Central AI team in Bellevue, WA. - The Central AI organization builds the fundamental infrastructure, data pipelines, frameworks, and models to accelerate AI feature development across the company and is part of the Atlassian Intelligence program. - While most AI work is expected to be implemented by federated product teams, Central AI provides the underlying infrastructure and shared experiences like search, knowledge discovery, and conversation to prevent silos. - The role involves designing system and model architectures, conducting experiments and evaluations, training models, collaborating with product, engineering, and analytics teams, and guiding junior ML engineers to realize AI's potential across Atlassian's offerings.

Atlassian supports a distributed-first work model, allowing Atlassians to work from the office, home, or a hybrid, with virtual interviews and onboarding for hires worldwide. The Senior Partner Manager, Benelux role aims to expand Atlassian’s business by recruiting, developing, and managing a portfolio of strategic partners to grow market share in the Benelux region. The position sits within a passionate, inclusive EMEA Partner Management team that leverages regional expertise and collaboration. Responsibilities include leading the development and enablement of strategic partnerships, co-developing go-to-market strategies, guiding partners through services-led transformations, and managing pipeline, MDF, and high-impact partner engagements. The role entails overseeing complex partner relationships, driving regional initiatives with Atlassian subsidiaries and GSIs/SIs, enabling a shift from licenses to services-led models, and delivering executive-level guidance throughout the sales cycle.

We are seeking a reliability expert to join our growing Site Reliability Engineering (SRE) teams and help scale Cloud services. The ideal candidate stays current with industry reliability trends, values working with diverse partners, can articulate the business impact of a problem, and can dive deep into technical solutions. They should bring a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team and functional boundaries and advocating reliability methodologies across platform, product, and SRE teams to build reliability into our platform and drive adoption into our products. You will report to a regional Senior Engineering Manager in SRE and will be the driving force for change.

They are seeking a reliability expert to join their growing Site Reliability Engineering (SRE) teams and help scale cloud services. Candidates should stay current with industry reliability trends, value collaboration with a diverse set of partners, articulate the business impact of problems, and deeply analyze technical solutions. They want someone with deep cloud infrastructure knowledge, programming skills, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to raise reliability, performance, scalability, and cost efficiency by crossing team boundaries and advocating reliability methodologies across platform, product, and SRE teams. Ultimately, you’ll drive change and report to a regional Senior Engineering Manager in SRE.

- Atlassian supports flexible, distributed work with options to work from an office, from home, or a mix, and hires globally with virtual interviews and onboarding. - The Mid-Market Manager India, based in India with the option to work remotely or from the Bengaluru office, oversees a team of mid-market account executives and focuses on strategies to meet mid-market customer needs and nurture key accounts. - The role involves leading and developing the team to expand market share in the Asia-focused mid-market segment and elevating the Atlassian brand in India through executive engagement and participation in industry events. - Responsibilities include analyzing data and market trends, managing key client relationships and negotiations, mentoring the sales team, setting performance goals, recruiting and onboarding new members, and collaborating with internal teams and partners to streamline sales processes. - Ideal candidates have experience as both an individual contributor and a manager in India, can build sales strategies across multiple countries/regions with APAC nuance, understand Atlassian solutions in India, possess a strong track record of targets and pipeline, and are proficient with CRM, pipeline management, and analytics while being motivated to coach and share insights in a fast-paced international environment.

Atlassian supports flexible, distributed work with virtual interviews and onboarding, hiring in any country where it has a legal entity. The Mid-Market Manager India leads a team dedicated to acquiring and managing mid-market customers in India, with options to work remotely or from the Bengaluru office. Core responsibilities include leading and coaching the sales team, developing strategic plans to expand the Asia-focused mid-market, elevating the Atlassian brand through executive engagement and thought leadership, and collaborating with internal teams and partners. The role also involves analyzing data and market trends to identify growth opportunities, managing key client relationships and high-level negotiations, setting performance goals, recruiting and onboarding new staff, and reporting to senior management. Candidates should have experience as an individual contributor and manager in India, a track record of meeting targets, the ability to craft multi-country sales strategies with APAC sensitivity, knowledge of Atlassian solutions in India, and a passion for coaching and innovating sales processes.

Zendesk is hiring a Program Manager for the Product Development team (Zendesk Platform) to coordinate cross-functional work with Product Management and Engineering and to drive initiatives that span multiple products with a global reach across EMEA, APAC, and AMER. The role involves delivering engineering programs on time by partnering with Marketing, Localization, Alliances, Advocacy, Customer Success, Legal, Finance, and Sales, while helping to build roadmaps, align dependencies, and broker commitments from other teams. Responsibilities include identifying and mitigating risks, owning regular status reporting, facilitating meetings and team ceremonies, building positive relationships, and continuously improving processes. Basic qualifications include proven experience managing programs or technical projects with cross-functional delivery, ability to independently drive program activities, familiarity with Agile tools (Jira, Confluence, Trello, Productboard, Smartsheet), understanding organizational dynamics, experience implementing PM frameworks, strong problem-solving, adaptability, effective communication, and facilitation, plus managing issues and dependencies. Preferred qualifications encompass prior software-company experience with engineering programs and feature releases, familiarity with OKRs, ability to build buy-in and governance, and the capability to influence initiatives across multiple teams; the role also notes a hybrid work model, emphasizes diversity and inclusion, mentions AI screening, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Senior Software Engineer to join its Engineering Productivity team in Pune, APAC, to tackle scalable challenges and improve engineering processes. The newly formed Pune-based team aims to enhance engineering efficiency by building and implementing advanced tools and workflows that boost productivity, performance, and cost efficiency. Daily responsibilities include mentoring the CI tools team (GitHub, GitHub Actions, Artifactory), building a configuration-driven repository with GitHub provisioning via an Identity Provider, improving CI reliability and preventing abuse, authoring RFCs, designing monitoring and observability to reduce MTTR, and leading design reviews while collaborating with cross-functional stakeholders. The role requires 7+ years in the industry (with 8+ years in deploying pipelines), cloud experience (AWS/GCP/Azure), infrastructure automation (Terraform, Crossplane, CloudFormation), Kubernetes/Docker, architectural leadership, DevOps proficiency, and coding in Go, Python, or Ruby, plus strong communication and independent/teamworking skills. Zendesk promotes hybrid work and equal opportunity, with a location requirement that candidates be based in Karnataka or Maharashtra; the role involves a team-level hybrid onsite schedule, and Zendesk notes the possibility of AI screening and accommodations for disabilities.

The Senior Solutions Architect at Zendesk acts as the key technical expert during the pre-sales process, coordinating with the Contact Center Platform Architecture team and potential customers to design customized solutions that secure new professional services engagements. Applicants must have prior CCaS experience and AWS expertise (Connect or AWS services), with hands-on cloud deployment and enterprise-level solution architecture capabilities. Responsibilities include leading pre-sales technical scoping, creating detailed professional services estimates and proposals, articulating complex technical concepts to diverse audiences, maintaining deep Zendesk Contact Center product knowledge, and partnering with Professional Services to ensure a smooth transition from sales to delivery. The role offers a hybrid work model with some in-office time and flexible remote work, with the specific in-office schedule determined by the hiring manager. Zendesk emphasizes diversity and inclusion, notes potential AI screening, and provides information on accommodations for applicants with disabilities as part of its equal opportunity employment commitments.

The Technical Account Manager (TAM) at Zendesk acts as an extension of the customer, guiding and providing methodologies for implementation by focusing on use-cases, configurations, and integrations rather than executing implementations. The role is hybrid, offering remote work with in-office presence once per week to enjoy office perks. Day-to-day duties include establishing relationships across CX teams, documenting the customer’s CX ecosystem, delivering demos and best practices, leading the Premier Enterprise adoption with a customer roadmap, and coordinating with Zendesk resources and product teams to ensure quick issue resolution and proactive feedback. Candidates should have Zendesk product knowledge, 7+ years of technical experience in enterprise environments, strong communication skills, SaaS/API experience, and a proven ability to collaborate in a matrix organization and engage stakeholders up to C-suite levels. Zendesk emphasizes a friendly, inclusive culture with long-term career growth and benefits, is an equal opportunity employer with commitments to diversity and inclusion, and notes that AI may be used in screening with accommodations available for applicants with disabilities.

Zendesk is seeking a Director of Commercial Sales to lead a hybrid team of Commercial and Territory Sales Account Executives across Spanish-speaking LATAM and the Caribbean, with a goal of accelerating growth and ARR. The role involves shaping a high-velocity sales strategy, leveraging AI capabilities and sales technology (Salesforce, Outreach, Clari, Gong) to optimize pipeline velocity and customer engagement, and embedding MEDDPICC best practices. You will recruit, mentor, and lead a diverse team while driving complex, multi-product, multi-stakeholder deals, maintaining executive relationships, and collaborating with Marketing, Customer Success, Solutions Engineering, and Product for a unified go-to-market strategy. Ideal candidates have 10+ years in B2B/Enterprise SaaS sales (5+ in management), a proven track record of overachieving targets, proficiency with AI and cloud sales tools, a coaching mindset and executive presence in Spanish and English (Portuguese a plus), are willing to travel, and must be based in Mexico City or the State of Mexico. Zendesk emphasizes innovation and impact, offers competitive compensation and benefits, supports hybrid work, and commits to diversity, equity, and inclusion, while noting that AI may be used in screening; accommodations are available for applicants.

Zendesk is seeking a Public Sector Account Executive focused on Education and State Government in the Northeast US to grow the public sector SaaS footprint and deepen customer impact. You will drive revenue by acquiring new public sector customers, pursuing cross-sell opportunities, and nurturing relationships for retention and strategic partnerships. You’ll use data, customer intent, and adoption history to prospect new clients, lead multi-month, value-centric deals with proofs of concept, and maintain a robust pipeline and forecast. Requirements include a BA/BS, at least 5 years in public sector sales or solution engineering (preferably SaaS), a proven track record of exceeding targets, and experience engaging VP/C-level executives, with familiarity with tools like Salesforce, Outreach, and Clari; travel is required. The US on-target earnings range is $216,000–$324,000 with a 50/50 base/commission mix, plus potential bonuses, within a hybrid, inclusive culture that emphasizes equal opportunity and accommodations.

Zendesk aims to improve customer experience for over 125,000 brands, and as a Senior ML Engineer you’ll develop scalable ML/AI products with researchers and engineers to automate repetitive work and empower customers. Your daily work includes writing robust production-grade code for ML features (like intent detection, sentiment analysis, and intelligent agent routing) and designing scalable pipelines to process large volumes of text, including real-time conversations. You’ll collaborate with ML scientists and product teams to productionize new models and LLM-powered services, lead technical design and code reviews, and advance MLOps with CI/CD, model versioning, monitoring, and observability. Key challenges include enriching conversations with language detection and sentiment, automating interactions and routing at scale across languages, conducting large-scale A/B testing and evaluation, extending retrieval/information extraction platforms, and serving large ML/LLM models with fairness and compliance considerations. The role requires strong Python software engineering, experience with Spark/AWS Batch/Airflow, SQL and distributed data modeling, MLOps, cloud (AWS preferred) with Kubernetes/Docker, and NLP/LLM libraries; hybrid in-office per week; and notes about AI screening, equal opportunity, diversity & accommodations along with the stated tech stack (Python & Ruby, AWS, PyTorch, AWS Batch/MetaFlow, S3/RDS/Redis/ElasticSearch/Snowflake/Aurora, Kubernetes/Docker, Kafka).

Zendesk is hiring a Sales Development role in the EMEA region, positioned as part of the sales and talent pipeline and a potential launchpad for a career in sales within a fast-growing customer support platform. Responsibilities include being a core member of the sales team to drive new business, managing a high volume of inbound leads in the CRM to qualify high-value opportunities for Account Executives, and using strong communication to upsell and cross-sell before passing deals to AEs, while fostering a creative, customer-focused, multicultural team environment. The role requires fluency in Italian and English, a passion for consultative sales, and a background in SaaS sales or business experience with a customer-centric mindset, along with a can-do attitude and excellent written and verbal communication, plus a weekly hybrid schedule with Lisbon office and remote work. The hybrid arrangement emphasizes onsite collaboration for part of the week to enable connection, learning, and celebration, with the specific in-office schedule determined by the hiring manager. Zendesk emphasizes fairness and inclusion as an equal opportunity employer, may use AI to screen applications, and provides accommodations for applicants with disabilities.

Zendesk is seeking a seasoned Partner Sales Executive to lead LATAM channel growth, owning recruitment, enablement, and management of an expanding partner network across market segments, in close collaboration with regional sales, as a quota-carrying leader with SaaS and contact center experience. Key responsibilities include developing an aggressive regional go-to-market partner strategy, identifying and onboarding strategic LATAM partners, enabling partners with sales teams, coordinating partner-led marketing campaigns, serving as the senior liaison between partners and Zendesk sales, evangelizing partner capabilities, and driving deal velocity to achieve new bookings, expansions, and new customer acquisitions. Qualifications emphasize at least 3+ years of quota-carrying partner-channel sales or business development in technology, a track record in SaaS/software (especially in LATAM), experience with resellers, consultancies, technology firms, and BPOs, executive presence and strong communication, monetization insight for Zendesk solutions, and the ability to thrive in fast-paced environments with travel and cross-functional collaboration. Desirable attributes include strategic understanding of partner ecosystems, distributor-management experience, robust industry networks, comfort with digital and social marketing for channel engagement, CX/CRM exposure, sophisticated channel management skills, and a proven history as a quota-carrying sales leader with executive presence. The role requires being based in Mexico (CDMX or Estado de Mexico) with a hybrid onsite/remote schedule, and Zendesk emphasizes a competitive, inclusive culture with flexible work arrangements, diversity and inclusion commitments, AI screening where applicable, and accommodations for applicants with disabilities.

Tempo is a global enterprise software company with over 30,000 customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting, and it is the #1 time management add-on for Jira within the Atlassian ecosystem. Founded in 2007, Tempo began as a time-tracking tool for a client and has since expanded to help teams move from vision to value while continuously innovating and maintaining a heart-centered culture. The company is hiring a Senior Software Engineer to join the Structure for Jira Cloud team, collaborating with product managers, designers, developers, QA engineers, and technical writers to build a flagship Atlassian plugin used by thousands of people around the world. Requirements include 4+ years of frontend development experience, 1+ year working with TypeScript and React, a CS/Software Engineering degree, strong TypeScript/JavaScript/CSS/HTML skills, experience building complex UIs, excellent usability and performance focus, English fluency, and the ability to work autonomously; Java/Kotlin is a plus. Perks include remote-first work, unlimited vacation, health/dental/vision coverage, savings and training reimbursements, travel reimbursements, diverse and dynamic teams, opportunities to travel to international offices, and an equal-opportunity employer committed to inclusion with resumes in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, with a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting that help teams move from vision to value. Since its 2007 origin as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. Tempo aims to help everyone work better while being a tech company with a heart, continuously innovating its award-winning products and expanding solutions. The VP of Revenue Operations will own the end-to-end revenue engine across marketing, sales, and customer success, setting the long-term RevOps vision, driving operational plans, and ensuring data-driven revenue decisions. Ideal candidates have 12+ years in revenue or sales operations with 5+ years in a senior role, strong CRM/analytics experience, and SaaS know-how; the role offers remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and a commitment to equal opportunity.

Tempo is a global software company with 30,000+ customers, including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, and more, and it has grown from a 2007 time-tracking project into the leading Jira time-management add-on in the Atlassian ecosystem. The role of Customer Success Operations Manager is to shape the digital customer journey across segments by designing and operationalizing systems, data flows, and processes that enable the CS team to scale, collaborating across Product, Marketing, Sales, Support, and RevOps and leveraging Gainsight and Salesforce. Responsibilities include configuring Gainsight (and integrations), gathering requirements, designing business rules and processes, rolling out new CS workflows, and documenting customer success procedures while monitoring health signals and triggers. Success looks like a scalable, digital-first journey with unified systems across customer-facing teams, high customer satisfaction and retention, and a thriving self-service community, with required qualifications such as Gainsight Level 3 Admin Certification, Salesforce integration experience, 3+ years in CS Ops/RevOps, and a track record with AI-driven in-app engagement. Tempo offers a remote-first work environment, unlimited vacation, comprehensive benefits, training reimbursement, and opportunities for growth, along with an inclusive, equal-opportunity culture; applicants should submit resumes in English.

Tempo, a trusted Atlassian ecosystem company with 30,000+ customers, offers integrated time management and project tools and aims to help teams work smarter. They are hiring a Customer Success Operations Manager to design and operationalize a scalable, digital-first customer journey across Product, Marketing, Sales, Support, and RevOps, using Salesforce and Gainsight to drive efficiency, insights, and automation. Responsibilities include configuring Gainsight and CRM, gathering requirements, designing and rolling out new CS processes, and creating rules to trigger proactive customer engagements. The role also entails evaluating new tools (including AI), maintaining Gainsight and data integrity, monitoring performance, and driving continuous cross-functional improvement. Ideal candidates have Gainsight Level 3 Admin Certification, 3+ years in CS Ops/RevOps at SaaS firms, experience building digital CS programs, strong collaboration and analytics skills, and a remote-first, inclusive culture fit with Tempo’s comprehensive benefits (including unlimited vacation).

Tempo creates Atlassian Marketplace apps for 30,000+ customers, including a third of the Fortune 500, and aims to help teams orchestrate work with a shift from time-tracking to a modular, award-winning SPM suite. The role is Enterprise Account Director for New & Expansion in EMEA, responsible for driving sales to large enterprises, managing the full process from qualification to close and account care, and collaborating with partners globally. Responsibilities include positioning Tempo’s value to top enterprises, expanding usage with assigned accounts, guiding stakeholders through deployment, maintaining pipeline and forecasts in Salesforce, negotiating agreements, and helping shape pricing models for large deployments. Requirements include 6+ years in enterprise B2B SaaS selling to Fortune 500, proven quota attainment, experience with complex sales cycles and executive relationships, data-driven problem solving, strong prospecting and relationship-building, with familiarity with Atlassian Marketplace or related ecosystems as a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional growth opportunities, a collaborative and inclusive culture, and resumes in English.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Since its 2007 origin as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The Senior Product Manager role focuses on driving the platform layer’s scalability, extensibility, and enterprise readiness, including ownership of entitlements, provisioning, and integrations with billing, identity, and analytics. Requirements include 6+ years of product management with a strong API and identity provisioning background (SCIM, SSO, OAuth), cross-functional leadership, and preferably experience in the Atlassian ecosystem or enterprise SaaS. Tempo emphasizes remote-first culture, unlimited vacation, comprehensive benefits, growth opportunities, and equal opportunity hiring, with resumes requested in English.

Tempo is a leading creator of Atlassian Marketplace apps serving more than 30,000 customers, including a third of the Fortune 500, with a mission to help teams collaborate and focus on high-priority work through an award-winning, modular SPM platform; the company has evolved from a popular time-tracking tool to a comprehensive enterprise solution and is frequently named a Top Atlassian Vendor. The role is Enterprise Account Director for New & Expansion in the EMEA region, responsible for driving sales of Tempo’s products to large organizations, managing the full sales process, and coordinating with top solutions partners, pre-sales, and sales engineers. Responsibilities include positioning Tempo’s value to enterprise customers, building pipeline in Salesforce, educating decision-makers, negotiating large enterprise agreements, and helping design pricing and engagement models for deployments. Ideal candidates have 6+ years in enterprise B2B SaaS sales to Fortune 500s with quota attainment and new logo success, a data-driven approach to diagnosing and removing blockers, strong executive relationship skills (French a plus), and familiarity with Atlassian Marketplace or related ecosystems. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, travel and social opportunities, a culture of impact and collaboration, and a commitment to equal opportunity with English resume submission required.

Tempo is a leading developer of Atlassian Marketplace apps, serving over 30,000 customers including a third of the Fortune 500, with an award-winning SPM suite designed for modularity, scalability, and value. The company is hiring an Enterprise Account Director for New & Expansion in the EMEA region to drive sales of Tempo’s products to large enterprises, manage the full sales process, and collaborate with partners and solutions engineers. Responsibilities include positioning Tempo to corporate customers, expanding high-potential accounts, educating decision makers, building pipeline, negotiating agreements, and contributing to pricing models for large deployments, with travel as needed. Requirements include at least 6+ years in enterprise B2B SaaS sales to Fortune 500+ companies, proven quota attainment, experience closing complex deals with senior sponsors, data-driven problem solving, French is a plus, and familiarity with Atlassian Marketplace and partner ecosystems is advantageous. Benefits include remote-first work, unlimited vacation, comprehensive health benefits, training and travel perks, a collaborative culture, and an equal-opportunity workplace; resumes should be in English.

Tempo creates top-selling Atlassian Marketplace apps, serves over 30,000 customers including a third of the Fortune 500, and has evolved from a time-tracking solution in 2009 to an award-winning, modular SPM suite focused on scalability and value. The company aims for harmonious collaboration across organizations and invites you to join as it continuously innovates, creates new solutions, and expands to new ecosystems. The role, Account Director for New & Expansion in Tempo’s Enterprise segment in EMEA, involves selling Tempo’s products to large enterprises, managing the full sales process, partnering with top solution partners, expanding high-potential accounts, guiding decision-makers, and helping shape pricing for large deployments. Requirements include 6+ years in enterprise B2B SaaS sales to Fortune 500/large logos with quota attainment, experience closing complex sales with senior management, data-driven problem-solving, strong relationship-building, French as a plus, and familiarity with Atlassian Marketplace or similar ecosystems. Tempo offers a remote-first environment, generous benefits and perks, opportunities for growth and professional development, a collaborative culture, and an equal-opportunity workplace, with resumes requested in English.

Tempo serves 30,000+ customers (including a third of Fortune 500), offering integrated time management, resource planning, budgeting, roadmapping, and program management, and is the #1 time management add-on for Jira that helps teams deliver from vision to value. Since 2007, Tempo has expanded into a trusted name in the Atlassian ecosystem and aims to be a tech company with a heart that helps the world work smarter. The role is a passionate full-stack developer for Custom Charts for Jira and Confluence, working with product managers, designers, developers, QA, and technical writers to solve customer problems. You’ll write efficient client-side code in TypeScript/JavaScript, create tests, review colleagues’ code, tackle UX, security, and performance issues, and help maintain Atlassian plugins used by thousands of people in major companies. Requirements include 4+ years in TypeScript/React and 4+ years in Java server-side development with API design, a CS-related degree, strong frontend skills, English fluency, autonomy, and a willingness to learn; benefits include remote-first work, unlimited vacation, comprehensive health plans, training reimbursement, diverse teams, and equal opportunity employment.

Tempo Software serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. Founded in 2007 as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a mission to keep a heart-led tech culture. The Senior Backend Developer role focuses on building scalable solutions, designing and maintaining APIs, and optimizing performance using Java/Kotlin, Spring, and AWS, with collaboration across cross-functional teams. Requirements include strong experience with Java/Kotlin and the JVM, some JavaScript/TypeScript, Spring/Gradle, SQL, Kubernetes, AWS, unit/integration testing, and API design for public consumption, plus a self-starter mindset and a passion for clean code. Tempo offers a remote-first environment with unlimited vacation, comprehensive benefits, professional development opportunities, an inclusive culture, and perks such as training reimbursements and travel to international offices.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007, Tempo began as a time-tracking tool and has become the #1 time management add-on for Jira, expanding within the Atlassian ecosystem. They are hiring a Senior SRE to build the infrastructure that supports engineering, maintain a highly available AWS-based platform, and mentor others as the devops culture grows. Responsibilities include automating builds, releases, and monitoring; participating in on-call rotations; working with Kubernetes and modern tools; building scalable solutions; and contributing to monitoring, observability pipelines, and database administration. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, professional development opportunities, and a commitment to an inclusive, equal-opportunity workplace.

Tempo serves 30,000+ customers, including a third of Fortune 500 companies, and offers a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting across the Atlassian ecosystem to help teams deliver value from vision to execution. Since 2007, Tempo evolved from a time-tracking tool to the #1 time management add-on for Jira, building trust in the Atlassian ecosystem while pursuing a heart-centered tech culture. The Senior SRE role focuses on building and maintaining infrastructure to support the engineering organization, creating a stable, scalable, cost-efficient, and extensible foundation and mentoring others as the company embraces DevOps. Responsibilities include managing technical projects, automating build, release, monitoring and observability, on-call duty, mentoring teammates, working with Kubernetes and AWS, and strengthening monitoring, alerting, and recovery pipelines. Requirements include 5+ years in a SaaS environment, proficiency with AWS and cloud services, experience with Kubernetes, design patterns, deployment/testing in cloud environments, observability metrics, database administration, quick learning, strong analytical and communication skills, plus the company offers remote-first culture, unlimited vacation, comprehensive benefits, training reimbursements, and an inclusive, equal-opportunity environment.

Tempo builds top-selling Atlassian Marketplace apps, serving more than 30,000 customers including a third of the Fortune 500, and has evolved from its popular time-tracking solution (launched in 2009) into an award-winning modular SPM suite designed to help teams coordinate creation and delivery around their highest priorities. The role is Account Director for New & Expansion in Tempo’s Enterprise segment in EMEA, responsible for driving sales of Tempo’s products, representing the company, managing all aspects of the sales process from qualification through close, and supporting enterprise customers. Responsibilities include positioning Tempo’s applications to large enterprises, partnering with top solutions partners, expanding usage within assigned accounts, guiding champions and decision-makers, maintaining pipeline and forecasting in Salesforce, negotiating agreements, and collaborating with Pre-Sales and Sales Engineers on configuration and blueprints. Requirements include 6+ years as an Enterprise Account Executive or similar in B2B SaaS selling into Fortune 500 companies, a history of quota attainment and bringing in new logos, experience managing complex sales cycles with executive sponsors, and familiarity with Atlassian Marketplace or related ecosystems is a plus. Perks and culture include remote-first work, generous benefits and unlimited vacation in many locations, professional development opportunities, travel to customers, social activities, and a commitment to equal opportunity and an inclusive workplace.

Tempo is a leading developer of Atlassian Marketplace apps serving over 30,000 customers, including a third of Fortune 500, with award-winning products that evolved from time-tracking to a modular, scalable SPM suite, aiming to help teams work in harmony on high-impact opportunities. They’re seeking an Enterprise Account Director for New & Expansion in EMEA to drive sales, manage all aspects of the sales process, and collaborate with partners, customers, and cross-functional teams. Responsibilities include positioning Tempo’s value to large enterprises, expanding high-potential accounts, guiding stakeholders through adoption, managing pipeline and forecasts in Salesforce, negotiating agreements, and partnering with Pre-Sales and Sales Engineers. Candidates should have 6+ years in enterprise B2B SaaS selling to Fortune 500s, proven quota attainment, experience closing complex deals with senior sponsors, and strong relationship-building, with Atlassian Marketplace familiarity a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, training and travel perks, a diverse culture, and equal opportunity employment; resumes should be in English.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500 companies, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and it has evolved into the #1 time management add-on for Jira within the Atlassian ecosystem. The company seeks a Senior Software Developer to design, develop, and maintain the Strategic Roadmaps SaaS product (formerly Roadmunk), contributing to roadmap visualizations, integrations, public/private APIs, system modernization, and infrastructure improvements. Candidates should have 4+ years of full-stack experience with AWS cloud-native technologies and strong TypeScript/Node.js/React skills, focusing on scalable, secure, high-performance, testable code and automated tests. The role involves collaboration across engineering, product, design, QA, SRE, and customer support; participating in code reviews, debugging production issues, improving observability, and driving best practices in software development. Tempo offers a remote-first environment with unlimited vacation in many locations, comprehensive benefits, growth opportunities, and an inclusive culture, and the position is open to North America-based candidates with resumes in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and provides integrated solutions for time management, resource planning, budgeting, roadmapping, and more to help teams work smarter. The Senior Software Developer will work on Tempo’s Strategic Roadmaps SaaS product (formerly Roadmunk), designing, developing, and maintaining scalable, high-quality software including roadmap visualizations, integrations, public/private APIs, and infrastructure improvements. Responsibilities include writing clean, well-documented code, participating in code reviews, debugging production issues, building automated tests, and collaborating with product, design, QA, SRE, and support to deliver reliable software and continuous improvement. The role uses a tech stack of React, TypeScript/JavaScript, Node.js, Kotlin, NestJS, Nx, DocumentDB/AuroraDB, PostgreSQL, Kubernetes, and AWS, and requires 4+ years of full-stack AWS-native experience, strong frontend architecture, REST APIs, and distributed systems knowledge. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, training reimbursements, and travel opportunities; the company is an equal opportunity employer and the role is open to candidates based in North America.

Tempo serves 30,000+ customers, including about a third of Fortune 500, with a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Originating in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. They are seeking an experienced Team Lead to join the development team in Spain, Portugal, London, or Ireland, leading Java, React, PHP, and JavaScript developers. The role involves directing the full software development lifecycle, providing architectural guidance across multiple technologies, conducting code reviews, collaborating with product managers, recruiting, and aligning work with PI planning and agile processes. Requirements include 4+ years in software development and 2+ years in leadership, proficiency in Java 11+, Docker, Redis, Spring, React, PHP (Laravel), JavaScript/TypeScript, HTML/CSS, PostgreSQL, AWS, CI/CD, and SAFe; Atlassian Forge experience is a plus; and the company offers a remote-first environment, flexible vacation, health benefits, training reimbursements, diverse teams, and equal-opportunity employment with resumes in English.

Tempo serves over 30,000 customers, including about a third of Fortune 500 companies, with integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams work better. It began in 2007 as a time-tracking tool and has grown to be the #1 time management add-on for Jira, expanding within the Atlassian ecosystem through multiple tools and acquisitions. The company is hiring an experienced Team Lead to guide a multi-stack development team (Java, React, PHP, JavaScript), overseeing design, development, and deployment of high-quality software. The role includes leading the full SDLC, code reviews, architectural guidance, agile ceremonies, PI planning alignment, recruitment, and contributing to the technical strategy, with required experience in Java, React, PHP, JavaScript, PostgreSQL, AWS, Docker, and SAFe. Tempo offers a remote-first, flexible, inclusive work environment with health benefits, training and travel perks, growth opportunities, and offices in Spain, Portugal, London, and Ireland.