The Ampin App
deep insights into the Atlassian community

Atlassian offers flexible work locations (office, home, or hybrid) and can hire in any country with a legal entity, giving employees control over family, personal goals, and priorities. Atlassian is hiring a Pre-Sales Solutions Engineer for its enterprise business to be a product expert in the sales cycle, solve major customer problems with Atlassian solutions, and help close multi-million dollar deals, including products at the forefront of cloud and AI. The role involves partnering with sales, partners, and large accounts; engaging with C-level executives; conducting customer discovery to map needs to Atlassian products; and identifying opportunities for cross-product expansion. Key duties include leading value-based demonstrations, guiding technical requirements, building strong partnerships with account executives, coordinating cross-functional teams, and collecting product feedback and competitive intelligence to inform development. Atlassian emphasizes a "play as a team" culture with a global customer base (NASA, IBM, HubSpot, Samsung, Coca-Cola, etc.), supports continuous learning, and encourages employees to work with Atlassian, not just for Atlassian, while pursuing high earnings in enterprise opportunities.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. - It is seeking a Pre-Sales Solutions Engineer for the enterprise business who will be a product expert, solve customers’ hardest problems, and help close enterprise deals. - The role partners with sales teams, partners, and large global accounts, engages C-level executives, and conducts customer discovery to map needs to Atlassian products, with customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola. - Responsibilities include leading value-based demonstrations, articulating the value of Atlassian software, understanding customers’ technical needs, and coordinating with aligned account executives and cross-functional teams. - The position also involves gathering product feedback and competitive intelligence, sharing insights with product management, and continuously learning to advance pre-sales, solutions, and platform offerings, with a focus on cloud and AI.

Atlassian supports flexible work options—office, remote, or a combination—so employees can better support family and personal goals, and it hires in any country with a legal entity. They are looking for a Pre-Sales Solutions Engineer for the enterprise business who will be a product expert in the sales cycle, solve customers' hardest business problems with Atlassian solutions, and help close enterprise deals. The role involves partnering with sales teams, partners, and larger account teams on multi-million-dollar transformation deals, engaging with C-level and executive stakeholders, conducting customer discovery, and mapping needs to Atlassian products and cross-product solutions. Responsibilities include being a product expert in pre-sales, leading value-based demonstrations, guiding customer technical needs to gain buy-in, forging strong partnerships with account executives, coordinating cross-functional support, and documenting product feedback and competitive intelligence. The team serves over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizes value selling and teamwork, and offers high earning potential through enterprise opportunities in cloud and AI.

Atlassian offers flexible work locations—office, home, or hybrid—and hires in any country where they have a legal entity, enabling employees to balance family, personal goals, and priorities. They are looking for a Pre-Sales Solutions Engineer for their enterprise business who will be a product expert in the sales cycle, solving customers’ hardest business problems with Atlassian products and helping close enterprise deals. The role focuses on value selling, partnering with sales teams, partners, and larger account teams on transformation deals in global, multi-million-dollar accounts, and engaging with C-level and other executives to map business problems to Atlassian solutions. Responsibilities include leading compelling value-based demonstrations, articulating the value of the software, guiding customers’ technical needs, forging strong partnerships with aligned account executives, and identifying opportunities for cross-product expansion. The position emphasizes continuous learning, documenting product feedback and competitive intelligence, sharing insights with product management, and contributing to a culture where employees work with Atlassian, not for Atlassian, collaborating across teams.

- Atlassian offers flexible work options (office, home, or hybrid) but the role must be located in a country where the company has a legal entity—France, the Netherlands, Poland, or the UK—and relocation is not provided. - The company serves over 300,000 customers worldwide and aims to unleash every team's potential through powerful software, with a culture of collaboration and shared wins. - The role involves developing and executing strategic sales and account plans for high-value, strategic customers, building relationships with decision-makers and C-level executives, and aligning solutions to their long-term objectives. - Responsibilities include coordinating with internal teams, negotiating complex deals, conducting market research, staying informed on industry trends, and delivering sales performance updates while traveling to events. - Requirements include 10+ years of quota-carrying enterprise software sales experience, strong English (Spanish preferred), proven ability to engage with executives and navigate multi-stakeholder procurement, experience leading or coordinating account teams, and a track record of meeting targets and driving transformation deals in large global accounts.

Atlassian offers flexible work options (office, home, or hybrid) and requires you to be located in a country with a legal entity (France, the Netherlands, Poland, or the UK), with no relocation support provided. They serve over 300,000 customers worldwide and aim to unleash the potential of every team through software, delivering impact and growth, guided by a “play as a team” culture where employees work with Atlassian, not for Atlassian. The company is leading responsible AI integration in its cloud products, migrating customers to the cloud, and building trust through cost transparency, faster collaboration, and accelerated business outcomes. The role involves steering the use of various products and services for high-value, strategic accounts, understanding their long-term goals, and crafting customized growth strategies to drive mutual success, while coordinating with internal teams and partners. The ideal candidate has 10+ years of quota-carrying enterprise software sales experience, strong English (Spanish preferred), proven ability to engage C-level executives, manage complex multi-stakeholder procurement, develop and lead territory and strategic account plans, spearhead account teams, consistently meet targets, and drive transformation deals in large global accounts, with willingness to travel and participate in industry events.

Atlassian allows flexible work locations—office, home, or a combination—giving employees control over family and personal goals, but the role must be located in a country where Atlassian has a legal entity (France, Netherlands, Poland, or the UK) and relocation is not offered. Atlassian serves over 300,000 customers worldwide and aims to unleash the potential of every team through powerful software, delivering exceptional customer impact and ongoing revenue growth. We emphasize our 'play as a team' value—supporting each other, celebrating wins, and sharing knowledge—and we are leading the responsible integration of AI into our cloud products as we migrate customers to the cloud with cost transparency. The role involves constructing and executing a powerful sales strategy for our most strategic, high-value customers, including developing strategic sales and account plans, understanding client objectives, and coordinating with internal teams and partners to maximize expansion and customer success. Candidates should have 10+ years of quota-carrying enterprise software sales experience, strong English with Spanish preferred, proven ability to build C-level relationships and navigate complex procurement, lead territory and strategic account planning, and drive multi-million dollar transformation deals.

Atlassian offers flexible work options (office, home, or hybrid) and requires you to be located in a country with a legal entity (France, the Netherlands, Poland, or the UK) with no relocation support provided. The company serves over 300,000 customers worldwide and aims to unleash every team's potential through software, fueled by a culture of teamwork and knowledge sharing where employees work with Atlassian, not for Atlassian. It is leading the responsible integration of AI into cloud products to migrate customers to the cloud, building trust through cost transparency, faster collaboration, and accelerated business outcomes, all underpinned by a powerful sales strategy. The role involves guiding the use of products and services for high-value, strategic customers, understanding their long-term goals, and crafting customized growth plans for mutual success. Candidates should have 10+ years of quota-carrying enterprise software sales experience, strong English with Spanish preferred, a track record of C-level relationship building and complex procurement, experience leading territory and strategic account plans and account teams, and a history of meeting targets and driving multi-million-dollar transformation deals, with enthusiasm to motivate the team.

Atlassians can choose where they work—office, home, or a mix—giving them more control over family, personal goals, and other priorities. We can hire people in any country where we have a legal entity, and our unique value is "play as a team"—supporting one another, celebrating wins, and sharing knowledge, with employees working with Atlassian, not for Atlassian. In pre-sales, you partner with direct sales, partners, and larger account teams on Fortune 500 customers to track the overall customer profile, business problems, roadmaps, and solution success to optimize the customers within your account team territory. You participate in customer discovery to understand the current state and problems and map them back to Atlassian products, platforms, and solutions, while probing for cross-product expansion and identifying client pain points. You are a product expert across Atlassian's offerings, deliver value-based demonstrations to diverse stakeholders, guide the customer's technical needs to gain buy-in, forge strong partnerships with account executives, document product feedback and competitive intelligence, and continuously learn to refine knowledge and sales processes.

Atlassian supports flexible work options—office, remote, or a hybrid—and hires in any country where it has a legal entity to support employees’ personal priorities. The culture centers on the value "play as a team," with mutual support, shared wins, knowledge sharing, and employees working with Atlassian, not for Atlassian. The role partners with direct sales, partners, and large account teams on Fortune 500 customers to understand the customer profile, business problems, roadmaps, and solution success to optimize the accounts. Responsibilities include customer discovery, mapping needs to Atlassian products, identifying cross-product opportunities, being a product expert in pre-sales, and leading value-based demonstrations across stakeholders to show how the software can transform their work. It also entails forging strong partnerships with aligned account executives, maintaining pipeline visibility, collecting and sharing product feedback, and continuously learning to refine pre-sales, product, and platform knowledge and processes.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in every country where they have a legal entity, supporting work-life balance for family and personal goals. They emphasize a “play as a team” culture, with employees who work with Atlassian, not just for it, and who support, celebrate, and share knowledge together. In the described role, you partner with direct sales, partners, and account teams to manage Fortune 500 customers by tracking customer profiles, business problems, roadmaps, and solution success to optimize the account territory. Responsibilities include customer discovery to map business needs to Atlassian products, identifying cross-product opportunities, being a product expert in pre-sales, and delivering compelling value-based demonstrations across multiple stakeholder needs. Additional duties involve forging strong partnerships with aligned account executives, gathering product feedback and competitive intelligence, advocating for internal development, and continuously learning to refine pre-sales knowledge and processes.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, aiming to support employees’ family and personal goals. The company emphasizes the value of “play as a team,” supporting one another, celebrating wins, and sharing knowledge, with employees working with Atlassian, not for Atlassian. The role involves partnering with direct sales, partners, and Fortune 500 teams to conduct customer discovery, map business problems to Atlassian products, and identify cross-product opportunities. The candidate is expected to be a product expert, lead value-based demonstrations, understand the full Atlassian portfolio, and guide the customer’s technical needs to gain buy-in. Additional responsibilities include forging strong partnerships with account executives, tracking opportunities, documenting product feedback and competitive intelligence for product management, and continuously learning to refine knowledge and sales processes.

- Atlassian offers flexible work options (office, home, or hybrid) to support family and personal goals, but this Senior Pre-Sales role must be located in the UK or the Netherlands and relocation isn’t provided. - Atlassian serves over 250,000 customers worldwide, and its Solutions Engineering team focuses on value selling by showing how products solve real business challenges and deliver better outcomes. - The Senior Pre-Sales Solutions Engineer for Enterprise will serve as the senior SE for Enterprise opportunities in the Nordic and Benelux territory, partnering with account executives to drive customer outcomes and growth. - Responsibilities include engaging with customers to uncover needs, delivering value-based demonstrations, guiding technical requirements through the sales cycle, mentoring other SEs, and acting as a voice of the field to influence the roadmap. - The ideal candidate has enterprise pre-sales experience in the Nordic markets, excellent communication and presentation skills, strategic problem-solving ability, ownership of major opportunities, a growth-minded, collaborative mindset, with a bonus for fluency in Danish, Swedish, or Norwegian.

Atlassian supports flexible work options (office, remote, or hybrid) to help employees balance family and personal goals, but this particular Senior Pre-Sales role must be located in the UK or the Netherlands and relocation is not provided. Atlassian serves over 250,000 customers worldwide and its Solutions Engineering team focuses on value selling—helping customers see how products combine to solve business challenges—while fostering teamwork and knowledge sharing. The Senior Pre-Sales Solutions Engineer for Enterprise will act as the senior SE for Nordic and Benelux opportunities, mentor other SEs, and drive the most strategic and complex deals in the territory. Responsibilities include partnering with account executives, engaging with customers to uncover needs, delivering value-based demonstrations, guiding technical requirements, and influencing Atlassian’s roadmap through field feedback. Ideal candidates have Enterprise pre-sales experience in the Nordic markets, strong communication skills, strategic problem-solving ability, ownership mindset, and a growth-oriented, collaborative approach; fluency in Danish, Swedish, or Norwegian is a bonus.

- Atlassian offers flexible work options (office, home, or hybrid) and emphasizes balancing family and personal goals, with the role required to be located in the UK or the Netherlands and no relocation support provided. - The company serves over 250,000 customers worldwide, and the Solutions Engineering team focuses on value selling to show how Atlassian products together solve real business challenges. - The Senior Pre-Sales Solutions Engineer for Enterprise will serve as the senior SE for Enterprise in the Nordic and Benelux territory, handling the most strategic opportunities and mentoring other SEs. - Responsibilities include partnering with account executives, engaging with customers to uncover needs, delivering value-based demonstrations, guiding technical requirements, leading by example, and sharing feedback to influence roadmap while fostering collaboration and continuous improvement. - The ideal candidate has enterprise pre-sales experience in the Nordic markets, excellent communication and presentation skills, strategic problem-solving abilities, ownership mentality, and a growth-oriented, collaborative mindset; fluency in Danish, Swedish, or Norwegian is a bonus.

Atlassian offers flexible work options, but this role requires you to be located in the UK or the Netherlands, and relocation support is not provided. Atlassian serves more than 250,000 customers worldwide with collaboration and productivity software, and our Solutions Engineering team focuses on value selling to show how products solve real business challenges. This is a Senior Pre-Sales Solutions Engineer for Enterprise covering the Nordic and Benelux territory, responsible for the most strategic and complex opportunities and serving as a mentor to other Solutions Engineers. You will partner with account executives, engage deeply with customers to uncover needs, deliver value-based demonstrations, guide technical requirements, and act as the field voice to influence product direction while promoting collaboration. Ideal candidates have enterprise pre-sales experience in the Nordic markets, excellent communication and presentation skills, a strategic problem-solving mindset, ownership and growth mindset, and bonus language skills in Danish, Swedish, or Norwegian.

Atlassian supports flexible work arrangements—office, home, or a combination—within a distributed-first model, and hires globally with virtual interviews and onboarding. The role seeks an experienced Manager to lead a high-performing Enterprise Account Management team focused on retaining and expanding Atlassian’s largest Enterprise customers across EMEA, with an emphasis on Southern Europe, in collaboration with Global and EMEA Sales to drive Total Book of Business growth. It involves strategic work such as white space analysis, regional account planning and mapping, and cross-functional partnership with Sales support teams. The ideal candidate is a collaborative leader with strong leadership, cultural awareness, and humility who thrives in Atlassian’s open, honest, and supportive culture. Key responsibilities include staffing, onboarding, and upskilling the team; accountability for regional performance and revenue forecasting; cross-functional collaboration with EMEA and Global Enterprise Sales, Services, Channel, and Customer Success; serving as the voice of the team and removing blockers, while helping to build the next-generation enterprise model across EMEA and improving regional practices.

Atlassian supports flexible, distributed work—employees can work from an office, from home, or a mix, with virtual interviews and onboarding as part of a distributed-first approach in any country where we have a legal entity. The role is a Manager leading a team of Enterprise Account Managers for Atlassian’s largest Enterprise customers in the EMEA, collaborating with Global and EMEA Sales to drive Total Book of Business growth and engaging in strategic opportunities like white space analysis and regional account planning. We’re looking for a collaborative leader with strong leadership, cultural awareness, and humility who thrives in Atlassian’s open, honest, and supportive culture. Responsibilities include leading and developing a high-performing team focused on Southern Europe, owning regional performance and revenue forecasting, and cross-working with EMEA and Global Enterprise Sales leadership as well as Services, Channel, and Customer Success. Additional duties involve staffing, onboarding, and upskilling with emphasis on regional talent and cultural fit, serving as the team voice to remove blockers, learning Atlassian’s GTM model, helping build the next-generation enterprise business model in EMEA, and owning or collaborating on projects to improve regional practices and ways of working.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity; this internship role is remote and based anywhere in Poland. - You’ll join the Lifecycle & Advocacy Campaign Marketing team, whose mission is to help customers realize value by using the product, growing proficiency, enjoying the experience, and sharing success. - The role is a hands-on internship focused on leading a re-engagement initiative to increase returning Monthly Active Usage (MAU), including analyzing data, defining segments, building a campaign, measuring results, and presenting insights. - You’ll identify three dormant segments, evaluate patterns and triggers, select a priority segment, and develop a fully vetted multichannel reactivation campaign (email, in-product, digital touchpoints) with compelling copy, collaborating with analytics and marketing leads to measure impact. - By the end of summer you’ll deliver a real Lifecycle Reactivation Playbook with measurable business impact, culminating in an executive presentation with scaling recommendations.

Atlassian offers flexible work arrangements, including remote roles, and this internship is remote and based anywhere in Poland. It sits within the Lifecycle & Advocacy Campaign Marketing organization, focused on boosting customer adoption and engagement to ensure customers realize value from the solutions. This is a hands-on, data-driven role where you’ll analyze real customer data, identify opportunity segments, build a reactivation campaign, measure results, and present insights. You’ll identify three dormant or low-activity segments, pick a priority one, design a cross-channel lifecycle messaging strategy, craft compelling copy, and collaborate with analytics and marketing to track impact and downstream engagement. By summer’s end you’ll deliver a final executive presentation and a Lifecycle Reactivation Playbook with measurable business impact and potential to scale.

Atlassian supports flexible work locations, and the role is remote and based in Poland, with hiring possible in any country where there is a legal entity. The summer Poland Marketing internship sits in the EMEA ABM & Demand Gen team and focuses on planning, executing, and optimizing regional campaigns that drive awareness, consideration, demand, pipeline, revenue, and brand goals across Europe, the Middle East, and Africa. Its mission is to ensure regional programs are well-coordinated, data-informed, and tailored to local customer needs, while you support the execution of integrated campaigns and events and keep stakeholders aligned. It’s not a shadowing role—you’ll contribute to live programs, collaborate with global partners, and see the impact in campaign results as you surface insights to inform where to invest. Responsibilities include supporting EMEA campaign execution, tracking and reporting performance, managing the EMEA activity calendar, supporting localization and global coordination, and analyzing and optimizing programs to feed future briefs—by summer’s end you’ll have contributed to multiple programs and gained a deeper understanding of integrated marketing in a global SaaS environment.

Atlassian offers flexible work options—office, remote from home, or a mix—and hires in any country with a legal entity; this role is remote and based anywhere in Poland. The internship sits within the EMEA ABM & Demand Generation marketing organization, focused on driving awareness, consideration, and demand for Atlassian solutions across Europe, the Middle East, and Africa, with a mission to coordinate regional programs and tailor them to local customer needs. You’ll support the execution of integrated marketing campaigns and events, coordinate timelines, assets, and stakeholders, and, importantly, this is not a shadowing role—you’ll contribute directly to live programs with global partners. You’ll also track and report on campaign performance, maintain the EMEA activity calendar, and support localization and global coordination to adapt messaging and assets as needed. By the end of the summer, you’ll have contributed to multiple EMEA programs, improved visibility and reporting, and gained hands-on understanding of how integrated marketing comes together in a global SaaS environment.

Atlassian supports a distributed-first work model with options to work in an office, from home, or a mix, hiring worldwide where they have a legal entity, and conducting interviews and onboarding virtually; the role described is remote and based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customers and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships, accelerate deals, and celebrate top performance. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support Executive Programs Leads by running invite-only experiences from behind the scenes, tracking invitations and RSVPs in systems like Jira or spreadsheets, managing registration lists in Salesforce or similar tools, coordinating swag and gifting, researching sponsorship opportunities, and submitting internal requests via Jira. You’ll also help maintain clean attendee and program records for reporting and post-program insights, contribute to post-program reporting and dashboards, and bring a customer-first mindset to internal and external interactions using tools like Confluence, Jira, Google Workspace, and Excel/Sheets.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company, and the role is remote with base in Poland. The Executive Programs team designs high-impact experiences for senior customer and internal audiences and partners with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships, accelerate deals, and celebrate top performance. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support Executive Programs Leads by running invite-only experiences, tracking invitations and RSVPs, managing registration lists (including Salesforce or similar tools), coordinating swag and gifting, sourcing vendors, assisting onsite, researching third-party sponsorships, and submitting internal requests via Jira or other workflows. You’ll also help maintain clean attendee and program records for reporting, contribute to post-program reporting and dashboards, support project timelines and documentation in Confluence/Jira/Google Workspace/Excel, and bring a customer-first mindset to every interaction.

Atlassians can choose where they work—a mix of office and home—with virtual interviews/onboarding, and the role can be based anywhere in Poland since it’s remote. The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships, accelerate deals, and celebrate top performance. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support Executive Programs Leads by running invite-only experiences from behind the scenes, keeping operations tight, data clean, and attendees delighted, including tracking invitations/RSVPs, managing registrations in Salesforce or similar tools, coordinating swag, and assisting onsite if needed. You’ll also handle internal requests, explore 3rd-party sponsorships, contribute to post-program reporting, and maintain clean attendee and program records using tools like Jira, Confluence, Google Workspace, and Excel/Sheets, all while bringing a customer-first mindset.

Atlassian offers flexible work locations and is currently recruiting this role in the UK, though hires can be made in any country where the company has a legal entity. DX, headquartered in Salt Lake City, is a fast-growing SaaS company that helps engineering leaders improve productivity through data-driven insights and was recently acquired by Atlassian after robust ARR growth. In the role, the CSM will partner with up to 30 midmarket DX customers to drive engineering transformation using the DX platform, managing implementation, usage, and renewal. Key responsibilities include becoming a product expert, owning the full lifecycle, coordinating internal teams, creating success plans, forecasting renewals, and identifying expansion opportunities while tracking metrics. The company values mastery and high performance, seeking 3-5 years of CS management experience, meticulousness, ownership, strong communication and relationship skills, with bonus points for startup experience or prior work with technical executives.

- Atlassian offers flexible work options and is recruiting this role in the UK, while the fast-growing DX—headquartered in Salt Lake City and recently acquired by Atlassian—will be part of Atlassian. - DX helps engineering leaders build high-performing teams by collecting millions of data points to power insights on developer productivity, with clients like Pinterest, GitHub, BNY, and Xero, and it has grown rapidly, tripling ARR before the acquisition. - The role is for a Customer Success Manager (CSM) who will partner with up to 30 midmarket DX customers to drive engineering transformation, managing implementation and rollout and guiding the renewal. - Responsibilities include owning the full lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating a customer success plan, meeting renewal and expansion targets, forecasting renewals, and identifying new use cases and executive discussions. - DX values mastery and expects 3–5 years of CSM experience, meticulous attention to detail, consistent high performance, strong communication, ownership under pressure, and the ability to influence; bonus points for startup experience or experience with technical audiences.

- Atlassian supports flexible work locations and is recruiting for this UK role; DX, now part of Atlassian, is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders build high-performing teams and accelerate growth and R&D. - DX serves customers such as Pinterest, GitHub, BNY, and Xero, collects millions of data points daily to power productivity insights, and has tripled its annual recurring revenue in recent years before being acquired by Atlassian. - The role is a Customer Success Manager who will partner with up to 30 midmarket DX customers to drive engineering transformation using the DX platform, managing implementation, rollout, and renewals while focusing on utilization, business alignment, and high-value use cases. - Responsibilities include becoming a product expert, owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating and tracking a customer success plan, meeting renewal and expansion targets, forecasting renewals, and uncovering opportunities for expansion through executive discussions and cross-functional collaboration. - The company values mastery and consistent high performance; requirements include 3–5 years of experience in customer success, meticulous attention to detail, quick learning of technical topics, ownership under pressure, strong communication and relationship skills, and, ideally, startup experience or experience with technical audiences.

Atlassian offers flexible work arrangements—office, remote, or hybrid—and hires in any country with a legal entity; this remote field sales role is based in the UK. Atlassian serves more than 300,000 customers worldwide and aims to unleash every team's potential with software, fostering a culture of collaboration where employees work with Atlassian, not for Atlassian, and value “play as a team.” As Account Executive, Enterprise, you'll build and nurture relationships with key stakeholders and negotiate complex contracts, collaborating with internal teams including Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, targeting Fortune 500 companies. You will develop named account or territory plans, execute strategic sales plans, identify and qualify leads, present solutions, negotiate pricing and contracts, forecast, and maintain executive relationships, while staying informed on industry trends. The role involves travel to meet clients and attend events, being the main point of contact or escalation for designated accounts, and running strategy plays within complex sales cycles in partnership with Channel sales to drive expansion.

1) Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity; this role is a remote, field sales position based in the UK. 2) Atlassian serves over 300,000 customers worldwide (including Mercedes-Benz, Reddit, NASA, Nestle, Splunk) and aims to unleash team potential through software, driving customer impact and ongoing revenue growth, with a culture centered on “play as a team” where employees work with Atlassian, not for it. 3) As Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders and negotiate complex contracts, collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. 4) You’ll develop named account or territory plans, execute strategic sales plans to hit goals, qualify leads, engage decision makers, deliver presentations, negotiate and close deals, and manage executive relationships, including C-level engagements. 5) Additional responsibilities include accurate forecasting, staying updated on industry trends, traveling to meet clients and events, serving as the main Atlassian contact or escalation point for designated accounts, and running strategy plays through complex sales cycles in collaboration with the Channel sales organization.

Atlassian supports flexible work arrangements, allowing office, remote, or hybrid setups, with interviews and onboarding conducted virtually as part of its distributed-first approach. This is a remote field sales position for an Enterprise Account Executive, ideally based in the Netherlands or the UK, with Atlassian hiring in any country where it has a legal entity. Atlassian serves more than 300,000 customers worldwide and aims to unleash the potential of every team through software, driving exceptional customer impact and ongoing revenue growth. The role involves developing and executing named account or territory plans, qualifying leads, engaging with C-level stakeholders, negotiating contracts, collaborating with internal teams, and providing accurate forecasting. You will travel to meet clients and industry events, stay informed about industry trends and competitors, and act as the main Atlassian contact or escalation point for designated accounts.

Atlassian offers flexible, distributed-first work with virtual interviews and onboarding, hires globally where we have a legal entity, and this remote field sales role is based in the Netherlands or UK. The company serves over 300,000 customers worldwide and aims to unleash the potential of every team through software, grounded in a teamwork-focused culture where employees work with Atlassian, not for Atlassian. The Account Executive, Enterprise role focuses on building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams and Channel Partners to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans to meet goals, qualifying leads, delivering presentations, closing deals, managing forecasts, and maintaining executive relationships, while staying informed on industry trends and competitors. The position requires a hunter mindset and customer focus, involves travel to meet clients and attend events, and entails working through complex sales cycles with the Channel sales organization to build long-term relationships.

Atlassian supports flexible work arrangements (office, from home, or a mix), conducts interviews and onboarding virtually, and is hiring for a remote field sales role based in the Netherlands or the UK. The company works with over 300,000 customers worldwide and aims to unleash team potential through software, guided by a “play as a team” culture where employees work with Atlassian, not for Atlassian. As Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers for Fortune 500 clients. You’ll develop named account or territory plans, execute strategic sales plans, qualify leads, understand customer needs, present solutions, close deals, be the main point of contact for designated accounts, and provide accurate forecasting. You’ll travel to meet clients and industry events, run strategy plays, work with the Channel sales organization on complex sales cycles, and stay informed about industry trends to maintain a competitive edge.

The Renewal Manager for the DACH region owns the end-to-end renewal journey for Enterprise and Mid-Market customers, acting as the primary point of contact to drive high retention and serving as a "T-shaped" partner by collaborating at eye level with Account Executives and Customer Success to identify expansion opportunities. You will initiate and close renewals, maintain accurate 120-day forecasts and CRM data hygiene, and ruthlessly simplify renewal processes to enable high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex, multi-stakeholder enterprise environments; strong negotiation skills and intellectual honesty; fluency in German and English; experience managing 50+ accounts per quarter; and a resilient, can-do attitude in a fast-paced environment. What's in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse team and location-specific benefits. About Miro: a visual workspace enabling distributed teams to collaborate; serves 100M+ users and 250,000 companies; founded in 2011, with 1,600+ employees in 13 hubs; Miro emphasizes belonging and inclusion and provides a Recruitment Privacy Policy for applicants.

The Professional Services organization at Miro partners with Enterprise customers to achieve exceptional outcomes in the Innovation Workspace, and this Technical Account Manager (TAM) role is a highly strategic, customer-facing position that acts as a trusted technical advisor, guiding workflow transformation, AI-driven adoption, and long-term platform integration while embedding Miro’s AI into enterprise processes. You will redesign Discover–Define–Deliver workflows, guide AI-enabled ways of working (including prompt engineering and automation), recommend integration strategies across APIs and ecosystems, and monitor platform health to proactively identify opportunities for deeper adoption and reduced tool fragmentation, while enabling scaling through governance and Centers of Excellence. You’ll partner with Customer Success Managers to deliver impactful Quarterly Business Reviews, translate platform data into actionable insights and measurable ROI, and provide data-driven recommendations to continuously improve adoption, engagement, and business outcomes, acting as a strategic technical partner and shaping long-term success plans. Requirements include 5+ years in enterprise SaaS settings in consulting, TAM, or customer success roles; hands-on experience with AI tools or automation; strong technical fluency with APIs and integrations; proven ability to lead workflow transformation and change management at scale; data-driven decision making; executive-facing facilitation; proactive, independent work; native-level Japanese and business-level English; Japanese market experience is advantageous. What’s in it for you: a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture; Miro is a visual workspace serving 100M+ users and 250,000 companies, founded in 2011 with 1,600+ employees, emphasizing belonging and inclusion across the world.

The Renewal Manager will own the renewal journey for existing DACH customers (Enterprise and Mid-Market), driving end-to-end renewal from initiation to close and aiming for high retention. They will act as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities while maintaining accurate 120-day forecasts and high CRM data hygiene, and they will simplify renewal processes for fast execution. Requirements include 3+ years in renewals/account management/ commercial SaaS, proven churn mitigation in complex enterprise settings, strong negotiation skills with intellectual honesty, fluency in German and English, managing 50+ accounts per quarter, and a resilient, can-do attitude in a fast-paced environment. What’s in it for you: a supportive, connected environment with a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and opportunities to grow, with location-specific benefits available. About Miro: a visual workspace for distributed teams with 100M users and 250,000 companies, founded in 2011, 1,600+ employees in 13 hubs, prioritizing diversity and inclusion and a collaborative culture, with recruitment data handled according to their Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, partnering with Customer Success, Product, and Engineering and leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) is a strategic, customer-facing role that acts as a trusted technical advisor for Enterprise clients, guiding workflow transformation, AI-driven adoption, and long-term platform integration while embedding Miro’s AI into enterprise workflows. Responsibilities include workflow optimization across Discover–Define–Deliver, technology optimization with APIs and integrations, change management and scaling, and strategic alignment through data-driven QBRs to improve adoption and ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, the ability to lead transformation at scale, executive-level facilitation, and native-level Japanese with business English (Japanese market experience is advantageous). The role offers global benefits (equity, wellbeing, WFH allowance, L&D stipend), emphasizes belonging and inclusion, and reflects Miro’s mission to empower teams to create the next big thing.

The Renewal Manager will own the renewal journey for Miro’s DACH Enterprise and Mid-Market customers, serving as the primary contact and driving the end-to-end process from initiation to close while collaborating with Account Executives and Customer Success to identify expansion opportunities. They will maintain accurate 120-day forecasts, ensure high CRM data hygiene, and ruthlessly simplify renewal processes to sustain high-velocity execution. Requirements include 3+ years in renewals, account management, or SaaS, proven churn mitigation in complex multi-stakeholder enterprise environments, strong negotiation and intellectual honesty, fluency in German and English, managing 50+ accounts per quarter, and a can-do, resilient attitude. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits noted on the Global Benefits board. About Miro: a visual workspace platform for distributed teams with over 100 million users and 250,000 companies, founded in 2011, employing roughly 1,600 people across 13 hubs, and committed to diversity, inclusion, and collaboration, with a Recruitment Privacy Policy in place.

The Professional Services team at Miro partners with Enterprise customers to deliver high-impact AI-enabled solutions in the Innovation Workspace, collaborating with Customer Success, Product, and Engineering. The Technical Account Manager is a highly strategic, customer-facing role acting as a trusted technical advisor to guide workflow transformation and long-term platform integration, embedding Miro’s AI into enterprise processes. Responsibilities include redesigning Discover–Define–Deliver workflows, enabling AI-driven adoption (prompt engineering and automation), driving API-based integrations, and monitoring usage to boost adoption. You’ll lead change management and scaling, support Centers of Excellence, and deliver data-driven quarterly business reviews to translate platform data into measurable ROI. Qualifications include 5+ years in enterprise SaaS customer-facing roles, experience with AI tools and APIs, strong change-management and executive facilitation skills, native Japanese and business English, and a focus on fostering a diverse and inclusive culture with associated benefits.

The Renewal Manager in DACH owns the renewal journey for Enterprise and Mid‑Market customers, driving end-to-end renewals from initiation to close, acting as a cross‑functional T‑shaped partner and collaborating with Account Executives and Customer Success while maintaining 120‑day forecasts and simplifying renewal processes for rapid execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex, multi‑stakeholder enterprise environments; strong negotiation skills and intellectual honesty; fluency in German and English; experience managing 50+ accounts per quarter; and a resilient “can‑do” attitude in a fast‑paced marathon of sprints. It emphasizes a T‑shaped, cross‑functional approach to spotting expansion opportunities and achieving high retention rates. What’s in it for you: a global benefits package including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location‑specific variations and a diverse, supportive environment for growth. About Miro: a visual workspace platform for distributed teams with over 100M users and 250,000 companies, founded in 2011, co‑headquartered in San Francisco and Amsterdam, ~1,600 employees across 13 hubs, and a culture focused on collaboration, belonging, and inclusion; recruitment privacy policies govern applicant data.

The Professional Services team at Miro helps Enterprise customers achieve outcomes in the Innovation Workspace by partnering with Customer Success, Product, and Engineering, with a global team of strategic advisors, onboarding experts, and technical account managers that leverage agentic AI on the Miro platform. The Technical Account Manager (TAM) will be a highly strategic, customer-facing trusted advisor, guiding workflow transformation, AI-driven adoption, and long-term platform integration while embedding Miro’s AI into enterprise workflows from discovery to delivery. Key responsibilities include redesigning workflows across the Discover–Define–Deliver lifecycle, guiding AI-driven ways of working, recommending integration strategies, supporting APIs and integrations, monitoring platform health and adoption, reducing tool fragmentation, enabling scaling through Centers of Excellence, leading change initiatives, and delivering data-driven QBRs to drive ROI. Requirements include 5+ years in enterprise SaaS or similar customer-facing roles, hands-on experience with AI tools or automation (preferred), strong technical fluency with APIs and ecosystems, proven ability to lead transformation and change management at scale, analytics-driven decision making, executive-level facilitation, an ownership mindset and ability to work independently, native-level Japanese and business English, with Japanese market experience considered advantageous. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend), a diverse and collaborative culture, and resources about life at Miro, along with information on recruitment privacy.

The Renewal Manager role owns the renewal journey for Miro’s DACH Enterprise and Mid‑Market customers, serving as the primary contact and driving the end‑to‑end process from initiation to close to achieve high retention. You will act as a T‑Shaped partner, collaborate at eye level with Account Executives and Customer Success to identify expansion opportunities, maintain accurate 120‑day forecasts and CRM data hygiene, and ruthlessly simplify renewal processes to maintain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role; proven success mitigating churn in complex, multi‑stakeholder enterprise environments; strong negotiation skills and intellectual honesty; professional fluency in German and English; experience managing 50+ accounts per quarter; and a can‑do attitude with resilience for a fast‑paced marathon of sprints. What’s in it for you: a global benefits package that typically includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus joining a diverse team and location‑specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace for innovation used by over 100M users and 250,000 companies, with 1,600+ employees in 13 hubs, emphasizing collaboration, inclusion, and a mission to empower teams to create the next big thing, and noting that applicants’ data are handled in accordance with the Recruitment Privacy Policy.

The Professional Services team at Miro partners with Customer Success, Product, and Engineering to help global Enterprise customers achieve outcomes in the Innovation Workspace using agentic AI and Miro’s world-class platform. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to Enterprise clients, guiding workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI into enterprise workflows from discovery to delivery. Key responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, enabling AI-powered ways of working (including prompt engineering and automation), API/integration enablement, proactive platform health monitoring, change management and scaling via Centers of Excellence, and strategic quarterly business reviews to translate data into ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, ability to lead adoption and change at scale, data-driven decision making, executive-level facilitation, independence, native-level Japanese and business-level English, with Japanese market experience advantageous. Benefits include equity, wellbeing benefit, work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes diversity and inclusion and invites candidates to learn more via its Life at Miro channels, plus a Recruitment Privacy Policy.

The Renewal Manager will own the renewal journey for Miro’s existing DACH-based Enterprise and Mid-Market customers, driving the end-to-end process from initiation to close with a focus on high retention. They will act as a T-shaped partner, collaborating with Account Executives and Customer Success to identify expansion opportunities, and maintain accurate 120-day forecasts and CRM data hygiene while ruthlessly simplifying renewal processes for fast execution. Requirements include 3+ years in renewals or related SaaS roles, success mitigating churn in complex multi-stakeholder environments, strong negotiation and intellectual honesty, fluency in German and English, and managing a large book of 50+ accounts per quarter, plus a can-do, resilient attitude. Benefits include equity, wellbeing and equipment allowances, an annual Learning & Development stipend, and a diverse, supportive team, with location-specific benefits listed on the Global Miro benefits board. About Miro: a visual workspace enabling distributed teams to collaborate and innovate, with a global presence, a culture of collaboration and inclusion, and a Recruitment Privacy Policy governing applicant data.

The Professional Services organization at Miro partners with Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, collaborating with Customer Success, Product, and Engineering to deliver high-impact solutions powered by agentic AI. The Technical Account Manager (TAM) is a strategic, customer-facing role acting as a trusted technical advisor to help customers maximize business value through workflow transformation, AI-driven adoption, and long-term platform integration across Discover–Define–Deliver. Key responsibilities include redesigning and optimizing customer workflows, guiding AI-driven adoption, recommending integration strategies, monitoring platform health, reducing tool fragmentation, enabling scaling via Centers of Excellence, and delivering data-driven quarterly business reviews for ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, experience with AI tools or automation, strong API/integration fluency, change management and executive facilitation skills, independence in a fast-paced environment, and native-level Japanese with business English (Japanese market experience advantageous). Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, along with a culture that emphasizes belonging and inclusion and location-specific details per the Recruitment Privacy Policy.

The Renewal Manager in the DACH region owns the renewal journey for Enterprise and Mid-Market customers, acting as a T-shaped partner who collaborates with Account Executives and Customer Success to drive end-to-end renewals from initiation to close and identify expansion opportunities. You’ll maintain accurate 120-day forecasts and high data hygiene in CRM, and ruthlessly simplify renewal processes to sustain high-velocity execution. Requirements include 3+ years in renewals, account management, or a commercial SaaS role, proven churn mitigation in complex enterprise environments, strong negotiation skills and intellectual honesty, professional fluency in German and English, and managing a large book of 50+ accounts per quarter with a resilient, can-do attitude. What’s in it for you: a supportive environment with a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), plus location-specific benefits via the Global Miro benefits board and a diverse team to do your best work. About Miro: a visual workspace platform serving over 100M users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with more than 1,600 employees across 13 hubs; the company emphasizes belonging, collaboration, diversity and inclusion, and a mission to empower teams to create the next big thing, with a Recruitment Privacy Policy in place.

The Professional Services organization at Miro partners with Enterprise customers to deliver high-impact, AI-powered outcomes through the Innovation Workspace in collaboration with Customer Success, Product, and Engineering. The Technical Account Manager (TAM) is a strategic, customer-facing advisor who guides workflow transformation, AI-driven adoption, and long-term platform integration, embedding Miro’s AI capabilities into enterprise processes. Responsibilities include redesigning Discover–Define–Deliver workflows, driving API/integration strategies, monitoring platform health and adoption, enabling change management and scaling via Centers of Excellence, and providing data-driven ROI insights through quarterly business reviews. Requirements include 5+ years in enterprise SaaS roles, hands-on AI/tools/automation experience, strong technical fluency with APIs and ecosystems, executive-level facilitation skills, and native-level Japanese with business English proficiency; Japanese market experience is advantageous. Miro offers global benefits such as equity, wellbeing support, a WFH equipment stipend, and an annual Learning & Development stipend, along with a diverse, inclusive culture dedicated to belonging and collaboration.

The Renewal Manager will own the renewal journey for Miro’s existing DACH customer base (Enterprise and Mid-Market), acting as the primary point of contact and driving the end-to-end renewal from initiation to close, while collaborating with Account Executives and Customer Success to identify expansion opportunities and maintaining accurate 120-day forecasts and high data hygiene in the CRM. The role requires ruthlessly simplifying renewal processes to maintain high-velocity execution and requires you to think beyond your function as a T‑Shaped partner to deliver the best outcome for the customer and Miro. Qualifications include 3+ years in renewals, account management, or a commercial SaaS role; proven churn mitigation in complex enterprise environments; strong negotiation skills with intellectual honesty; fluent in German and English; experience managing 50+ accounts per quarter; and a resilient, can-do attitude. What’s in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, with location-specific differences, plus a diverse, collaborative team culture. About Miro: a visual workspace platform for distributed teams, serving over 100 million users and 250,000 companies, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing diversity, inclusion, collaboration, and belonging, with Recruitment Privacy Policy governing applicant data.

The Professional Services team at Miro partners with Customer Success, Product, and Engineering to help Enterprise customers achieve outcomes in the Innovation Workspace through strategic, AI-powered solutions built on Miro’s platform. The Technical Account Manager (TAM) is a highly strategic, customer-facing role acting as a trusted technical advisor to guide workflow transformation, AI-driven adoption, and long-term platform integration within enterprise ecosystems. Responsibilities include redesigning and optimizing workflows across the Discover–Define–Deliver lifecycle, enabling AI-driven ways of working, advising on integration strategies, and supporting change management to scale adoption across regions and Centers of Excellence. Requirements include 5+ years in enterprise SaaS-related customer-facing roles, hands-on AI/tools or automation experience, strong API/integration fluency, ability to lead executive-level discussions, and native-level Japanese with business-level English (experience in the Japanese market is advantageous). Benefits include equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, along with a commitment to diversity, belonging, and a collaborative culture.

The Renewal Manager in DACH owns the renewal journey for Miro’s Enterprise and Mid-Market customers from initiation to close to achieve high retention rates. You’ll act as a T-shaped partner, collaborate with Account Executives and Customer Success to identify expansion opportunities, maintain accurate 120-day forecasts and clean CRM data, and simplify renewal processes for high-velocity execution. Requirements include 3+ years in renewals/account management or commercial SaaS, proven churn mitigation in complex, multi-stakeholder enterprise environments, strong negotiation skills and intellectual honesty, fluency in German and English, experience managing 50+ accounts per quarter, and a can-do, resilient mindset. What’s in it for you: equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse team and a culture focused on belonging (location-specific benefits may vary per the Global Miro benefits board). About Miro: a visual workspace that enables distributed teams to collaborate and innovate, serving over 100 million users and 250,000 companies, with co-headquarters in San Francisco and Amsterdam and 1,600+ employees across 13 hubs, all while prioritizing diversity, inclusion, and belonging; recruitment data is managed under Miro’s Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by partnering with Customer Success, Product, and Engineering, with Technical Account Managers serving as autonomous strategic advisors who embed AI into enterprise workflows. In this role, you will redesign Discover–Define–Deliver workflows, drive AI-driven adoption and automation, guide integration strategies via APIs, monitor platform health to foster deeper adoption, support governance and scalable deployment with Centers of Excellence, and lead quarterly business reviews to translate data into measurable ROI. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools, prompt engineering, or automation, strong fluency with APIs and enterprise ecosystems, change management at scale, data-driven decision making, executive-level facilitation, and native-level Japanese with business English (Japanese market experience is advantageous). The job offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) with location-specific variations, and references a Recruitment Privacy Policy for applicants. About Miro: a visual workspace for innovation serving 100M+ users and 250,000+ companies, with 1,600+ employees across 13 hubs, built on a culture of belonging, collaboration, diversity, and inclusion to empower teams to create the next big thing.

The Renewal Manager will own the renewal journey for Miro's Enterprise and Mid-Market customers in the DACH region, serving as the primary point of contact to drive end-to-end renewals from initiation to close and achieve high retention. Responsibilities include acting as a T-shaped partner to ensure the best outcome for customers and Miro, collaborating with Account Executives and Customer Success to identify expansion opportunities, maintaining accurate 120-day forecasts and data hygiene in the CRM, and simplifying renewal processes for high-velocity execution. Required qualifications include 3+ years in renewals, account management, or a commercial SaaS role; proven success mitigating churn in complex, multi-stakeholder enterprise environments; strong negotiation skills and intellectual honesty; professional fluency in German and English; experience managing 50+ accounts per quarter; and a can-do, resilient attitude for navigating a fast-paced marathon of sprints. The role offers a global benefits package (including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and the chance to join a diverse team, with location-specific benefits detailed on Miro's Global benefits board. About Miro: a visual collaboration platform serving more than 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with over 1,600 employees across 13 hubs, emphasizing belonging, collaboration, and a mission to empower teams to build the next big thing; applicant data is governed by Miro's Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by partnering with Customer Success, Product, and Engineering to deliver AI-powered solutions. The Technical Account Manager (TAM) is a strategic, customer-facing role that guides workflow transformation, AI-driven adoption, and long-term platform integration across Discover–Define–Deliver, embedding Miro’s AI into enterprise workflows. Key responsibilities include redesigning workflows, enabling AI-enabled ways of working, optimizing integrations via APIs, monitoring platform health and usage to drive deeper adoption, reducing tool fragmentation, and leading change management and scaling through Centers of Excellence and quarterly business reviews. Requirements include 5+ years in enterprise SaaS customer-facing roles, strong technical fluency with APIs and ecosystems, experience using analytics to drive decisions, ability to facilitate executive-level discussions, a proactive, independent mindset, native-level Japanese and business-level English (Japanese market experience is advantageous), and preferred background in AI tools or prompt engineering. Benefits include equity, wellbeing benefits, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes collaboration, inclusion, and growth across a global workforce.

Deviniti is seeking a Senior Product Manager for the Atlassian Apps Unit, focusing on ITSM and Dynamic Forms for Jira, with a remote, full-time position in a 10-person, experimentation-driven team. The role involves co-owning key initiatives—especially Dynamic Forms for Jira—and shaping product vision, strategy, and roadmaps, plus conducting user research with large customers and collaborating with engineering, UX, analytics, marketing, and sales. Key tasks include analyzing user needs and market and technology trends to identify opportunities, prioritizing initiatives based on data and customer feedback, designing and running experiments and MVPs, supporting go-to-market, monitoring KPIs, and mentoring junior PMs. Requirements include strong analytics tool experience (e.g., Google Analytics, PostHog, Mixpanel, Amplitude, Tableau), several years as a B2B/SaaS PM, experience with discovery tools, knowledge of experimentation and prioritization frameworks, understanding the software development lifecycle, Atlassian tools, and English at least B2+ level; nice-to-haves include Atlassian Marketplace product experience and familiarity with enterprise IT and configurable products. The company offers wellbeing and development programs, a culture of feedback and flexible remote work, hobby groups, CSR through Deviniti Cares, and a six-stage recruitment process led by Magda, with details on deviniti.com/about-us and their social channels.

Deviniti is hiring a Senior Product Manager for the Atlassian Apps Unit, a SaaS business focused on ITSM/Service Management, with a key project called Dynamic Forms for Jira and a 10-person self-organizing team. You will define the product vision, strategy, and ITSM roadmap, conduct user research with large customers, analyze market and tech trends, prioritize initiatives, and collaborate across engineering, UX, analytics, marketing, and sales to run experiments, MVPs, and iterative feature rollouts while supporting GTM and tracking KPIs. Requirements include strong analytics tool experience, several years as a Product Manager in B2B/SaaS, experience with discovery tools, knowledge of experimentation and prioritization frameworks, ability to collaborate with engineering, Atlassian tools proficiency, and English at B2+/C1. Nice-to-have items are experience with Atlassian Marketplace products, familiarity with regulated or enterprise IT environments, and work on configurable products, forms, or workflows. Deviniti emphasizes wellbeing, ongoing skill development, a feedback-driven culture, flexible remote work with hobby groups, CSR through the Deviniti Cares program, and a six-stage recruitment process led by Magda; the company serves nearly 10,000 customers worldwide, from mid-sized firms to Fortune 500 organizations.

Deviniti is hiring a Head of Growth to lead the transformation of the Apps area from Product-Led Growth to Sales-Led Growth, focusing on enterprise clients within a ~100-person product organization, and the role is remote with occasional on-site meetings in Wrocław. You will design and execute an enterprise growth strategy, migrate Data Center to Cloud as part of redefining product value and enterprise relationships, build cross-sell and expansion programs based on 7,000+ customers, transform Customer Success and Support into revenue-aware teams, own the partner program, design the GTM with Demand Generation and Product, and guide decisions using metrics such as MRR, NDR, and GDR. The right fit has a proven track record of scaling Enterprise SaaS internationally, has worked in a Sales-Led Growth model, speaks English at C1, has migration experience, can design monetization strategies, is data-driven and proactive, and has hands-on enterprise sales experience; experience in Atlassian ecosystem and ITSM knowledge are nice-to-haves. The company also emphasizes well-being, career development, feedback culture, flexible hours, hobby groups, and CSR through the Deviniti Cares program. The recruitment process has four stages (CV screening, phone interview, online interview with the team (and possibly a technical task), and a final decision about two weeks after the interview), guided by Ewelina; you can learn more at deviniti.com/about-us, and the company maintains whistleblower protection and a privacy policy.

Deviniti is hiring a Senior Business Analyst to join the Analysis and UX Team (AUX) for a corporate asset management system, working in a 7-person team (Team Manager/Analyst, 4 Business Analysts, 2 UX Designers) with remote work from Sunday to Thursday and two weeks on-site in Qatar each month. The role involves identifying business needs, gathering and analyzing requirements, creating functional and non-functional specifications, modeling processes (UML/BPMN), running workshops, collaborating with developers, maintaining project documentation, and occasional travel to Qatar. Requirements include at least 4 years of IT analysis experience, experience with corporate clients, ability to work in both agile and waterfall environments, process modeling, writing User Stories and Use Cases, monitoring implementation, cost and effort estimation, good understanding of SDLC and solution architecture, and fluent English (C1). Nice-to-have skills include experience with pre-sales activities, AI prompt engineering, system architecture modeling, international projects including the Gulf region, and a demonstrated ability to work well in a team. Deviniti offers well-being initiatives, professional development via Udemy for Business, a feedback-driven culture via Officevibe, flexible hours and hobby groups, CSR through the Deviniti Cares program, and a four-stage recruitment process managed by Magda.

Deviniti is seeking a Senior/Lead Flutter Developer to join the Mobile Team (6 Flutter Developers) for remote, full-time work on a minimum six-month fixed-term contract focused on fintech and e-commerce mobile projects. The tech stack centers on Flutter and Dart (including fpdart and dartz), with CI/CD through Bitrise and Fastlane, and responsibilities covering app design with UX/analysts, building architecture, implementing features, code reviews, unit testing, and publishing to the App Store and Google Play while coordinating with the client. Candidates should have at least 5 years of mobile experience (Android/iOS), 2.5+ years with Flutter, strong knowledge of Bloc, Freezed, get_it, go_router, state management in large apps, functional programming (fpdart, dartz), dependency injection, testing/mocking, and design patterns like Repository/UseCase/Factory, plus Git with GitFlow or trunk-based workflows. Deviniti emphasizes wellbeing, skill development, constructive feedback, flexibility (remote work and flexible hours), hobby groups, and CSR through the Deviniti Cares program. The recruitment process includes CV screening, a 30-minute phone interview, a ~1-hour online interview with recruiter, team leader, and a specialist, and a final decision about two weeks after the interview; more information is available on the Deviniti website and social channels.

Deviniti is hiring an Atlassian Cloud Migration Specialist to join the Atlassian DevOps team and perform data migrations of Atlassian products to the cloud, including Linux server setup and databases (Postgres, MSSQL, MySQL, or Oracle) and Jira/Confluence administration, with English at B2/C1 and a remote, full-time position. The role involves migrating Atlassian environments to the cloud (installations and upgrades), administering Atlassian tools, configuring server infrastructure, gathering client requirements, troubleshooting issues, supporting the sales team with technical knowledge, and collaborating with developers building Jira extensions. Required skills include hands-on Atlassian cloud migrations, Linux proficiency, knowledge of at least one database, administration experience with Jira, Confluence, Bamboo, and Bitbucket, and strong English; nice-to-haves include Windows, AWS/Azure, scripting (Bash, Python, SQL, Groovy), prior cloud migration certs, and ACP/AWS/Azure certifications; teamwork ability is valued. The company emphasizes well-being, skill development, feedback culture, flexible work, hobby groups, and a CSR program "Deviniti Cares" with quarterly charity budgets, plus employee wellness perks like Mindgram and internal coaching. The recruitment process consists of four stages—CV screening, a 30-minute phone interview, an online (and possibly additional) interview lasting about an hour with recruiters and team leader, and a final decision about two weeks after the interview; more information is available on the website and social channels, with Iza guiding applicants.

Deviniti is hiring a Senior Fullstack Developer (Java + Angular) to work on a long-term project for a corporate client in the leasing industry. Stack includes Java 8/11, Hibernate, Spring Boot and the Spring ecosystem, Oracle/MS SQL, JavaScript/TypeScript, Angular (PrimeNG), Git, and Maven. The role is full-time and remote, within an Application Development Unit of about 80 specialists, with a dedicated team of around 15 including developers, BAs, QA, and occasional support from Architects and UX Designers. Responsibilities cover designing and implementing solutions from BA-defined requirements, collaborating with the project team, ensuring code quality through reviews and unit tests, and participating in estimations and client workshops. Deviniti emphasizes well-being, learning opportunities (Udemy for Business), feedback culture, flexible hours and remote work, hobby groups, CSR through Deviniti Cares, and a 5-stage recruitment process led by Wiola.

Deviniti is hiring a Senior Account Manager to join the Atlassian Professional Services team (remote, full-time) within the Revenue Unit, currently composed of three Account Managers, to sell Atlassian services to B2B IT projects. The role involves acquiring new clients in Polish and international markets, managing the full B2B sales cycle from prospecting to closing, and designing solutions that include consulting, implementations, migrations, administration, and support, while collaborating with consulting and delivery teams for mid-market and enterprise clients. You will cross-sell and upsell Atlassian licenses and Deviniti Marketplace apps, help co-create go-to-market strategies for new markets, and work with IT, business, procurement, and C-level stakeholders, guided by defined KPIs and marketing campaigns. Requirements include 4–5 years of B2B IT sales experience with a hunter/new business focus, consultative selling, knowledge of the Atlassian ecosystem, strong business and technical dialogue skills, and fluency in Polish and English (C1/C2); nice-to-have items include experience selling services as an Atlassian partner, ITSM knowledge, and indirect sales experience. The company emphasizes wellbeing, skill development, feedback culture, flexibility and remote work, hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process (CV screening, two online interviews, final decision in about two weeks), with more information available on their site and social channels.

Deviniti is hiring a Senior Account Manager to sell Atlassian services to B2B clients; the role is full-time, remote, and part of the Revenue Unit’s Atlassian Professional Services team (3 Account Managers) focusing on consulting, implementations, cloud migrations, administration, and support. You will own the full sales cycle, acquire new clients in Polish and international markets, and work in a team-selling model supported by KPIs and marketing-driven inbound/outbound campaigns. Key tasks include prospecting, lead qualification, discovery, solution design, negotiations and closing, building relationships with IT/business/procurement/C-level, cross-selling Atlassian licenses and Marketplace apps, and co-creating go-to-market strategies for new markets like Cloud or migrations. Requirements include 4–5 years in B2B IT sales with hunter experience, consultative selling, Atlassian ecosystem knowledge, the ability to conduct both business and technical conversations, fluency in Polish and English (C1/C2), and mid-market/enterprise experience; nice-to-haves include prior Atlassian partner or vendor sales, ITSM knowledge, and indirect sales experience. Benefits include wellness and development programs, flexible/hybrid work, hobby groups, CSR initiatives through Deviniti Cares, and a four-stage recruitment process with CV screening and multiple online interviews, with a decision typically within two weeks; more information is available on the company website and social channels.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500, offering integrated time management, resource planning, and other workflow solutions, and it is the leading time management add-on for Jira in the Atlassian ecosystem. The Technology Partner GTM Manager role is to own Tempo's most important strategic partnership with Atlassian, acting as the primary liaison to Atlassian's go-to-market, sales, channel, and partner teams to build joint pipeline and translate partnership potential into measurable revenue. Key responsibilities include partnership strategy and relationship management, joint pipeline and revenue development, field coordination and enablement, and cross-functional leadership with Marketing, Product, Engineering, and Customer Success to align programs and expedite joint initiatives. Requirements include 7+ years in strategic alliances or enterprise GTM in B2B SaaS, deep familiarity with Atlassian, a track record of co-sell motions that generate incremental revenue, and a data-driven, communication-focused approach to reporting results to leadership. Tempo offers a remote-first culture, unlimited vacation, comprehensive benefits, professional development opportunities, and an inclusive workplace, inviting candidates to apply with an English resume.

DX is a fast-growing SaaS company that helps engineering leaders improve developer experience and productivity, with clients like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently completed an acquisition by Atlassian. The DX Research team sits at the intersection of academic research, industry practice, and product reality, turning data, research, and real-world stories into actionable insights to guide product development and shape the industry dialogue on developer productivity. Its guiding principles emphasize delivering high-signal, actionable insights; providing templates and frameworks; seeking external feedback; and maintaining a grounded, opinionated, transparent, and concise voice. The Distinguished Researcher (remote - US) will lead original research on developer productivity and the impact of AI, develop reference frameworks, and produce flagship reports that influence CTOs, VPs of Engineering, and industry analysts, while representing DX and Atlassian in external venues. Responsibilities include producing two small, high-signal pieces each month and one big flagship piece per quarter, along with end-to-end research, clear writing, collaboration with editors/design/marketing, and distribution across customers and channels.

DX is one of the fastest-growing SaaS companies helping engineering leaders build high-performing, productive teams by delivering actionable insights into developer experience and productivity for customers like Netflix, Uber, Dell, Pfizer, and Vanguard, and it recently closed an acquisition by Atlassian. The company has grown from a bootstrapped startup into a category-defining firm with a diverse customer base, and the Atlassian deal means more resources behind its mission, faster product innovation, and a bigger impact. The DX Research team's mission is to advance how the world understands and improves developer productivity by turning data, research, and real-world stories into actionable insights that inform product development and how leaders think about their teams. Their guiding principles emphasize delivering new, valuable insights; pushing for depth and usefulness; providing templates and frameworks; seeking external feedback from credible industry leaders; and maintaining a grounded, opinionated, transparent, clear, and professional voice that is never “cute.” The Distinguished Researcher role (remote US) leads end-to-end research on developer productivity and AI's impact, produces two small high-signal pieces per month and one big flagship piece per quarter, develops frameworks and models, writes and presents, and collaborates with product, marketing, sales, editors, designers, and the wider community to distribute findings.

DX is one of the fastest-growing SaaS companies, helping engineering leaders build high-performing, productive teams, and it recently closed on its acquisition by Atlassian, bringing more resources behind the mission and faster product innovation. The role is remote in the US and seeks a Developer Productivity Analyst on the DX Research Team to help senior engineering leaders decide on developer productivity, DevEx, and the impact of AI. You’ll spend time talking with customers, understand their structures and constraints, and provide pragmatic, advisory guidance while facilitating workshops to design or refine DevEx programs. You’ll ship two “small ships” per month—concise, high-signal pieces capturing a single insight—and one “big ship” per quarter—a flagship piece that reframes how leaders think about a topic, such as a playbook or state-of-the-practice report. Collaboration across DX’s research, product, marketing, and sales teams will ensure content reflects customer reality and DX’s point of view, and insights will be fed back into roadmaps and messaging.

DX is a fast-growing SaaS company focused on developer experience and productivity, serving enterprises like Netflix, Uber, Dell, Pfizer, and Vanguard, and it has recently been acquired by Atlassian. The role is a remote, US-based Developer Productivity Analyst on the DX Research Team, tasked with helping senior engineering leaders decide how to improve productivity, DevEx, and the impact of AI. Responsibilities include conducting customer conversations to diagnose issues, turning insights into high-signal content such as frameworks and playbooks, and collaborating with research, product, marketing, and sales to reflect customer reality and DX’s point of view. You’ll ship two small, high-signal pieces per month and one big, flagship piece per quarter, such as a leadership playbook, a state-of-the-practice report on AI, or a mature framework for DevEx programs. The role requires strong advisory skills, pattern recognition across conversations, writing and storytelling ability, and cross-functional collaboration to produce impactful, actionable resources.

DX is a fast-growing SaaS company that helps engineering leaders improve developer experience and productivity, with clients like Netflix and Uber, and it has recently been acquired by Atlassian. Its Research team aims to advance understanding of developer productivity by turning data, research, and real-world stories into actionable insights that influence product strategy and industry thinking. DX emphasizes guiding principles such as delivering new, useful insights, pushing for depth, making insights actionable with templates and models, seeking external feedback, and maintaining a grounded, opinionated, transparent, concise, and professional voice. The Developer Productivity Analyst role (remote US) will lead original research on productivity and AI, develop frameworks and measurement approaches, and produce flagship reports that shape leadership conversations. Responsibilities include delivering two small high-signal pieces each month and one big flagship piece per quarter, conducting end-to-end research, writing and storytelling, collaboration with editors/designers/marketing, and external representation and customer collaboration to spread research.

DX is a fast-growing SaaS company that helps engineering leaders build high-performing, productive teams by delivering actionable insights into developer experience and productivity, with clients like Netflix, Uber, Dell, Pfizer, and Vanguard; it recently completed an acquisition by Atlassian to accelerate product innovation. The DX Research team aims to advance how the world understands and improves developer productivity by turning data, research, and real-world stories into actionable insights that inform product decisions and industry discourse. Their guiding principles emphasize delivering new, high-signal insights with depth, making findings practical and usable, seeking external feedback, maintaining a grounded, opinionated, transparent, and concise voice, and avoiding fluff. The Developer Productivity Analyst role (remote US) will lead original research on productivity and the impact of AI, develop frameworks and measurement approaches, and produce flagship reports that shape how leaders think about these topics, operating as a top-of-ladder IC and representing DX and Atlassian externally. Responsibilities include two small, high-signal pieces per month and one big quarterly piece, conducting end-to-end research, writing and collaborating with editors, designers, and marketers, and distributing findings through collaboration with customers and cross-functional teams in marketing and sales.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country with a legal entity, with details at go.atlassian.com/distributed. Atlassian's Your Future Org Intern program combines hands-on technical training, professional growth, mentorship, and strong social connections to set students up for a successful career. The internship role is located in the Australian Eastern Timezone, and applicants must be willing to work in that timezone; applications are open to Australian and New Zealand citizens, as well as Australian permanent residents. The Your Future Team’s Payroll Team consists of professionals from payroll, HR, and accounting, and they are hiring a Payroll Analyst who will report to the ANZ Payroll Operations Manager to support Australian payroll processing. The Payroll Analyst will manage accounting processes and systems, support payroll for 5000+ employees, produce reports, manage workflow, respond to inquiries, assist with special projects, and maintain payroll procedures and SOX controls.

Atlassian offers flexible work options—office, remote, or hybrid—so employees can balance family, personal goals, and other priorities. They hire people in any country where they have a legal entity, with more details at go.atlassian.com/distributed. Atlassian’s Future Org Intern program provides hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set students up for success. The Payroll Analyst role is in the Australian Eastern Timezone, and applications are open to Australian and New Zealand citizens or Australian permanent residents. The Payroll team, which reports to the ANZ Payroll Operations Manager, processes ANZ payroll for 5000+ employees, produces reports, manages workflow and vendor uploads, handles inquiries, supports special projects, and maintains payroll procedures and SOX controls, bringing accounting knowledge to a global, collaborative team.

Atlassian offers flexible work locations—office, home, or hybrid—and hires in any country where the company has a legal entity, with more details at go.atlassian.com/distributed. The Future Org Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and social connections to set students up for a successful career at Atlassian. The Payroll Analyst role is located in the Australian Eastern Timezone and requires candidates to be willing and able to work in that time zone; applications are open to Australian and New Zealand citizens as well as Australian permanent residents. The Future Team is the Payroll Team, composed of people with backgrounds in Payroll, HR, and Accounting, and the analyst will report to the ANZ Payroll Operations Manager to assist with accurate management of Australian payroll processing. Responsibilities include processing ANZ payroll for 5,000+ employees, producing reports, managing workflow, responding to employee inquiries, assisting with special projects, and maintaining payroll procedures and SOX controls.

Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity, giving employees more control over personal priorities. The company’s intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections to prepare students for a career at Atlassian. The described role is located in the Australian Eastern Timezone, and applicants must be willing to work there; applications are open to Australian and New Zealand citizens and Australian permanent residents. The position sits within the Payroll Team, which includes payroll, HR, and accounting expertise, and reports to the ANZ Payroll Operations Manager. Key duties include processing ANZ payroll for 5,000+ employees, producing reports, handling inquiries, assisting with special projects, and maintaining payroll procedures and SOX controls.

Zendesk is hiring a Australia-based Customer Success Manager to guide APAC brands through AI-enabled digital transformation and own the full lifecycle from ROI to expansion. The role acts as the orchestrator of the customer journey, owning health/retention/advocacy, driving AI adoption, advising on solution fit, leading renewals, and using data tools like Gainsight to forecast risks and uncover trends. The candidate should blend strategic consulting with technical fluency, be comfortable translating complex tech for executives, and demonstrate ownership, analytical storytelling, and a humble/hustle mindset. Basic qualifications include 5+ years in customer success or CX, GTM experience in enterprise tech/SaaS, a relevant bachelor’s degree, hands-on SaaS/AI adoption experience, and proficiency with CS tools and quantitative analysis; preferred qualifications include enterprise market knowledge, project management skills, and experience as an innovation partner. The role is hybrid with some in-office days in Australia, and Zendesk emphasizes diversity and inclusion, mentions AI may screen applicants, and offers accommodations for disabilities.

Zendesk is establishing a world-class R&D center in Pune and hiring a Staff Software Engineer to design and deliver scalable, AI-augmented customer-experience systems, owning complex components end-to-end and mentoring other engineers. The role involves leading technical delivery for major product areas, building robust backend microservices (Java 11+/Vert.x or similar) and high-performance front-end apps (TypeScript/React) with secure REST/GraphQL APIs, and shaping architecture across frontend and backend. You will drive front-end modernization, champion reliability and observability, troubleshoot performance bottlenecks, build reusable platform capabilities, mentor engineers, and collaborate with cross-functional partners to balance business value, risk, and technical debt. Required qualifications include 8+ years of experience, strong system design and distributed systems fundamentals, expertise in JavaScript/TypeScript and React, backend proficiency in one or more languages (Go/Java/Python/Ruby/Node), experience with cloud-native services, microservices, containers, CI/CD, and mentoring. Preferred qualifications include legacy modernization, GraphQL and advanced front-end patterns, IaC/service meshes/observability stacks, relational and NoSQL databases, open-source contributions, multi-site work experience, and AI/ML feature experience; the role is Pune-based with a hybrid schedule and location requirements stating candidates must be located in Karnataka or Maharashtra, along with Zendesk’s commitment to diversity and accommodations.

The Sales Development Representative role at Zendesk is for the EMEA region and focuses on driving new business and building a strong talent pipeline to accelerate growth. Primary duties include managing a high volume of inbound leads in the CRM to qualify opportunities for Account Executives and using excellent communication to upsell/cross-sell before handoff, while thriving in a creative, multicultural team across Europe, the Middle East and Africa. The role emphasizes overachieving on targets, representing the brand, delivering an outstanding customer experience, and learning to advance a sales career trajectory. Requirements include proficiency in English, a desire to pursue consultative sales, potential SaaS or business internship experience, a can-do attitude, and the ability to work in a hybrid schedule with the Lisbon office plus remote work. Zendesk promotes an inclusive, diverse culture with equal opportunity, notes that AI may be used in screening, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Principal Solutions Consultant to serve as a trusted advisor and strategist, leading AI-powered CX and ES solutions that deliver measurable business value by aligning business goals with cutting-edge technology. Responsibilities include leading strategic solution design with Sales, owning end-to-end technical engagements (discovery, design, PoC, exec presentations), orchestrating cross-functional teams, delivering pilots, and designing scalable cloud solutions using Zendesk APIs while informing product strategy. Requirements cover 7+ years in presales/solutions consulting in SaaS/enterprise software, 3+ years leading large enterprise deals, deep fluency in web/scripting technologies and SaaS architectures, ability to articulate business value, hands-on pilots/PoCs, and expertise in at least two domains (e.g., CC, CS software, ITSM, BI, data warehousing, WFM, QA, or integration), plus AI/automation knowledge and willingness to travel, with a bachelor’s degree or equivalent. Preferred attributes include being a strategic technologist, AI-forward innovator, trusted advisor, collaborative leader, analytical storyteller, and execution-focused, with strong presentation and reference architecture design skills. The role is hybrid with partial in-office attendance, Zendesk’s commitment to diversity and inclusion, AI-based screening of applicants, and accommodations available for applicants with disabilities.

The job is for an Employee Service Sales Specialist at Zendesk to drive growth in B2C SaaS by expanding the Employee Service account base and deepening existing partnerships. Responsibilities include positioning Employee Service use cases to address HR/IT challenges, supporting the end-to-end sales cycle, delivering ROI analyses, and providing subject-matter expertise on ES and the customer buying journey. The role requires quota accountability, collaboration with product development, and the ability to navigate complex, multi-month sales cycles with proof-of-concept stages. Qualifications include a BA/BS, at least 10 years in HR/IT service and operations, at least 3 years in Employee Service sales, a strong track record, excellent communication, and willingness to travel; it is a hybrid role with in-office time. Zendesk emphasizes a flexible, inclusive culture, AI may be used in screening, and the company is an equal opportunity employer offering diversity initiatives and accommodations for applicants with disabilities.

Zendesk in Copenhagen is hiring a Senior Software Engineer for the Vikings team to architect, build, and evolve full-stack features powering the Help Center, with a focus on conversational AI, upgrading the theming platform and its templating APIs. You’ll lead efforts to create a new Help Center experience centered on an AI agent-first approach, shape the theming platform for both coding and non-coding customizations, and mentor teammates while communicating complex decisions clearly to stakeholders. Required qualifications include 4+ years in full-stack or frontend roles, strong JavaScript framework and build-tool knowledge, solid systems design experience, and a track record of delivering content at web scale with high availability, plus a collaborative ownership mindset. Preferred qualifications include a CS degree, experience running high-volume environments, container orchestration with Docker/Kubernetes and AWS, familiarity with modern JS frameworks, themeable platforms, and open-source contributions. The tech stack features Ruby on Rails microservices, frontend in JavaScript/TypeScript/React, data stored in AWS Aurora MySQL, Kafka for event streaming, and deployments on Kubernetes and AWS, and Zendesk highlights a hybrid work model, commitment to diversity and inclusion, and AI-driven screening with accommodations for applicants.

Zendesk is hiring an Enterprise Account Executive to drive multi-year cloud CX and AI transformation for enterprise customers in the UK & Ireland, leveraging its AI suite (AI Agent, Copilot, QA, CCaaS) to deliver executive-level business impact. The role focuses on owning growth by landing large new enterprise accounts, leading complex multi-stakeholder deals across IT, Operations, Procurement, and the Executive suite, and driving AI adoption as part of CX transformation programs. The candidate will lead strategic discussions with C-level executives, align AI solutions to business goals and measurable outcomes, build data-driven ROI models, and collaborate with internal teams and partners to win. Desired strengths include a proven enterprise SaaS sales track record, excellent communication, a learning mindset around AI/automation, strategic ROI-focused thinking, teamwork, and a growth mindset; bonus experience spans industry domains (Business Services, Finance, Manufacturing), CX/CRM/CCaaS/AI sales, and familiarity with AI sales tools. The role is hybrid with regular travel in the UK & Ireland, office attendance to be determined by the hiring manager, and Zendesk emphasizes equal opportunity and inclusion with potential AI screening and accommodations available for applicants with disabilities.

Zendesk is hiring a Principal Customer Success Manager who will own strategic customer relationships and drive proactive health management and outcome realization using Zendesk’s AI-powered capabilities. The role acts as an advisory partner, guiding customers to desired business outcomes, articulating ROI, and accelerating product adoption with tailored adoption roadmaps. You’ll manage the full customer lifecycle—from onboarding to renewal—designing success plans, coordinating with Professional Services, championing AI/automation adoption, advising on solution fit and integration, and identifying expansion opportunities through data-driven insights. Requirements include 10+ years in customer success/experience, enterprise SaaS/go-to-market experience, a relevant bachelor’s degree, the ability to influence stakeholders, proficiency with CS tools, and strong program management plus technical/product literacy. Compensation is US OTE $185k-$277k (70/30 base/commission) with potential bonuses, and Zendesk highlights its hybrid work model, commitments to DEI, potential AI screening, and accommodations for applicants with disabilities.