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Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards such as the Forbes Cloud 100 and a Fortune Best Workplace in Technology, and it supports a hybrid workplace model. The company upholds core values of teamwork over ego, innovation, empowerment, initiative and ownership, and passion and excellence, while fostering a respectful and inclusive environment with diverse perspectives. The User Experience Design Intern role involves collaborating with a skilled team to research, concept, and define visual work, designing workflows, interactions, and paradigms that help customers see more, know more, and do more. Responsibilities include driving a user-centered design process on a real roadmap project, deeply understanding customer problems, brainstorming multiple solutions, producing interaction flows and mocks, conducting user research, collaborating with stakeholders, supporting implementation with engineers and QA, and proactively improving the product experience and design culture. Requirements include knowledge of design and research methods, passion for visual collaboration and software development, understanding graphic design principles, experience with tools like Figma, strong communication to keep teams informed, availability starting May 2026, with preferred qualifications including pursuing or having completed a degree in related fields and a portfolio link; the program targets current undergraduates or graduates graduating December 2026 or later.

Lucid Software is a leader in visual collaboration and work acceleration, with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid workplace. The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering diverse, respectful, and inclusive environments. The User Experience Design Intern will collaborate with a team to research, concept, and define visual work, designing workflows, interactions, and paradigms to help customers see more, know more, and do more, with responsibilities including user-centered design, problem understanding, brainstorming, producing flows and mocks, user research, stakeholder collaboration, implementation support, and improving the product experience beyond design. Requirements include knowledge of design and research methods, passion for visual collaboration and software development, fundamentals of graphic design, experience with tools like Figma, and clear communication to keep scrum teams and management in the loop; availability starting May 2026. Preferred qualifications include working toward or holding a degree in related fields, eligibility for current undergraduate or graduate students who will graduate December 2026 or later, and the application must include a portfolio; #LI-NJ1.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and operates a hybrid workplace. The company emphasizes core values—teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence—while fostering a diverse, respectful, and inclusive environment. The User Experience Designer role involves collaborating with a team to research, concept, and define how to help teams see and build the future, designing workflows, interactions, and paradigms, and owning the full design lifecycle within an Agile environment. Responsibilities include creating high-fidelity interactions aligned with the design system, proposing solutions from customer problems, communicating user intents, partnering with engineers and QA, managing projects to meet deadlines, and leveraging AI tools to optimize workflows and explore new features. Requirements include knowledge of core design methods, the ability to measure design impact with qualitative and quantitative analysis, adaptability to various contexts, strong communication, experience with design and prototyping tools like Figma, and an entry-level status (0-4 years) with preferred qualifications and a resume/portfolio submission.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and it supports a hybrid work model. The company emphasizes core values of teamwork over ego, innovation, empowerment, initiative, ownership, and passion/excellence, while fostering a diverse, respectful, and inclusive environment. In the User Experience Designer role, you will collaborate with a team to research, concept, and define how to help teams see and build the future, designing workflows and interactions that enable customers to see more, know more, and do more. Responsibilities include designing high-fidelity interactions aligned with the design system, owning the full design lifecycle from research to iteration, communicating design intents to stakeholders, partnering with engineers and QA, managing projects within Agile, and leveraging AI tools to optimize workflows and explore AI-driven features. Requirements include knowledge of core design methods, the ability to define success metrics with qualitative and quantitative analysis, comfort designing across contexts with incomplete information, strong design rationale, experience with content/applications and back-end constraints, proficiency with Figma, a startup-like fast pace, and 0-4 years of UX experience; preferred qualifications include a related degree and Agile/Scrum experience, and applicants should provide a resume and portfolio with their application.

Lucid Software is a leader in visual collaboration with a hybrid work model and a values-driven culture, seeking a motivated Sr. Security Analyst to help manage security requirements, monitor ISO 27001 and SOC 2 compliance, and respond to customer and vendor security questionnaires. The role focuses on leading the implementation of security controls (SOC 2, GDPR, ISO 27001), aligning security with laws and business needs, and overseeing monitoring and remediation of security issues. Responsibilities include managing SaaS product security technologies, assisting in client interactions, driving security awareness, conducting security assessments, and ensuring device compliance. Requirements include 5+ years of relevant experience, a degree in a related field (or equivalent), solid SaaS security knowledge, at least 1 year in information security management, and strong project management and communication skills, with excellent English (German a plus). Preferred qualifications include certifications such as CISA, CISM, CISSP, or CRISC, familiarity with NIST 800-53, ISO 27001, SOC 2, risk analysis methodologies, and practical audit management experience.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture built on core values such as teamwork, innovation, empowerment, initiative, ownership, and inclusion, and it has earned awards including Forbes Cloud 100 and a Fortune Best Workplace in Technology. The company is hiring a dynamic Payroll Specialist to manage semi-monthly US multi-state payroll and support monthly processes across Amsterdam, Melbourne, and Hamburg, using Workday for US operations. The role requires acting as the primary data integrity steward—verifying inputs, managing time and attendance, recording fringe benefits, coordinating tax and compliance, and performing audits and ongoing reporting (including W-2 reconciliations). It also involves being the US payroll subject matter expert, supporting international payroll, and delivering responsive employee service while collaborating with Accounting and People Operations. Requirements include a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, advanced Excel/Sheets skills, HRIS/Payroll tech comfort, keen attention to detail, problem-solving ability, independence and teamwork, and excellent communication; preferred qualifications include experience with Workday and Cloudpay, international payroll, system integrations, and EOR/SaaS experience.

Lucid Software is a leader in visual collaboration and work acceleration, honored with awards like Forbes Cloud 100 and a Fortune Best Workplace in Technology, and it operates as a hybrid workplace grounded in core values such as teamwork, innovation, empowerment, initiative, ownership, and excellence while valuing diversity and inclusion. The company seeks a dynamic Payroll Specialist to join the team, reporting to the Senior Payroll Manager and collaborating with Accounting and People Operations to manage semi-monthly US multi-state payroll and support monthly international processes for Amsterdam, Melbourne, and Hamburg, with Workday used for US operations. Responsibilities include data verification and control, end-to-end time and attendance management, fringe benefits tracking, tax and compliance coordination, audits and reporting (including W-2s), and involvement in annual financial and 401(k) audits, while serving as the US payroll subject matter expert and providing international payroll support. Requirements include a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong understanding of US payroll concepts, the ability to manage high data volumes, advanced Excel/Google Sheets skills, meticulous attention to detail, problem-solving ability, and a self-starting, independent yet collaborative work style, along with strong communication. Preferred qualifications include experience with Workday and Cloudpay, international payroll, system integrations, familiarity with benefits and leave, accounting concepts, experience with EOR, and SaaS company experience (location tag: #LI-NJ1).

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with core values of innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, plus a diverse, inclusive culture. It is a hybrid workplace that supports remote, in-office, or blended arrangements to promote work-life balance. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide with customers including Google, GE, and NBC Universal, alongside partnerships with Google, Atlassian, and Microsoft. The Higher Education Account Executive role leads strategic growth for Lucidchart and Lucidspark across college and university accounts, collaborating with Customer Success Managers to ensure renewals, expand engagement, and close opportunities, with responsibilities including product expertise, competitive analysis, outbound prospecting, pipeline generation, forecasting, and sharing market insights. Requirements include 5+ years of software sales experience (including selling to Higher Ed administration and enterprise student software), a hybrid work setup at the South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications such as evangelist selling experience and familiarity with Salesforce and tools like Outreach and DiscoverOrg; a BA/BS degree is preferred (#LI-DS1).

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation in everything we do, passion and excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful and inclusive culture. It operates as a hybrid workplace that supports remote and in-office options to balance work and life, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The company is seeking a Solutions Engineer to join the Solution Engineering team to collaborate with sales and accelerate growth of Lucidchart, Lucidspark, and airfocus, serving as the technical point of contact throughout the sales cycle and delivering custom product demos and business solutions. Responsibilities include creating and delivering custom technical demos, becoming a respected internal product expert and knowledge source for customers, identifying and solving inefficiencies in SE operations, answering security-related questions, and engaging with Product and Engineering to relay customer challenges and successes. Requirements include 1-3 years of relevant experience in a solutions engineering or similar role, strong communication and presentation skills, customer-facing experience, initiative and teamwork, and the ability to thrive in a fast-paced, start-up-type environment; preferred qualifications include an undergraduate degree in Engineering, Information Systems, Economics, or other STEM fields, experience in a customer-facing SaaS role, coding or Excel skills, familiarity with Cloud Networking, Process, or Product teams, design savvy, familiarity with SCRUM/Agile methodologies, and #LI-KC1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a respectful, inclusive culture. It operates as a hybrid workplace with flexible remote or in-office options and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Success Team plays a critical role, with Customer Success Managers acting as trusted advisors for strategic accounts, focusing on product adoption, change management, and outcomes aligned with customer goals. Responsibilities include mastering the Lucid Suite, integrating it into diverse workflows, building relationships with stakeholders, partnering with Professional Services to drive adoption, managing multiple accounts, conducting regular business reviews, and leading cross-functional initiatives to improve the customer experience. Requirements include a bachelor’s degree, 4+ years in CX or similar roles, a technical background or strong technical aptitude, excellent communication and organizational skills, fluency in English, and a hybrid work setup at the South Jordan office two days per week (Tue and Thu); preferred qualifications include empathy, strong task management, and a solution-oriented mindset in a fast-paced SaaS environment.

Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, and is guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, plus partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a talented lawyer to report to the Head of Commercial, focusing on customer and vendor relationships in the SaaS space and directly supporting sales teams. Responsibilities include drafting, negotiating, and advising on customer, vendor, and partner agreements; managing the global contracting process; overseeing vendor relationships and software renewals; advising on risks and ensuring alignment with internal policies; working with the compliance team and cross-functional groups to scale policies and develop training, and analyzing and negotiating SaaS and other commercial agreements. Requirements include a JD with active bar membership, 7+ years’ experience in software/tech law, strong data privacy, DPAs, information security program experience, proven ability to negotiate enterprise B2B SaaS agreements, and the ability to scale processes and communicate risks, with preferred qualifications in Salesforce, Zendesk, Conga, Coupa, internal SaaS sales support, and experience negotiating with EDU or government customers; leveling is determined holistically, with #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork in a diverse, inclusive, hybrid-work environment. The company has earned global recognition (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users, including Fortune 500 customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Lucid is seeking a talented lawyer to report to the Head of Commercial, focusing on customer and vendor SaaS relationships and supporting the sales team. Responsibilities include structuring transactions, drafting and negotiating customer and vendor agreements, managing the procurement process, advising on risks, ensuring alignment with internal policies, and collaborating with compliance and cross-functional teams to scale the legal function. Requirements include a JD, active U.S. bar membership, 7+ years of experience in a software company or law firm counseling rapid-growth tech companies, strong data privacy and DPA experience, and proven ability to negotiate enterprise B2B SaaS agreements; preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, supporting SaaS sales as an internal client, and negotiating with EDU or government customers, with leveling determined holistically (#LI-MK1).

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a hybrid, inclusive culture guided by values of innovation, excellence, empowerment, initiative, and teamwork. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users, including Fortune 500 clients like Google, GE, and NBCUniversal, with partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a talented lawyer to report to the Head of Commercial, focusing on customer and vendor relationships in the SaaS industry, and responsible for drafting, negotiating, and advising on customer contracts and procurement. Responsibilities include supporting transactions with customers, vendors, and partners; managing the global contracting process; optimizing vendor renewals to reduce procurement time and risk; advising on contract risks and ensuring alignment with internal policies; coordinating with the legal compliance team on vendors with access to personal data; and collaborating with cross-functional teams to improve commercial policies and training. Requirements include a JD and bar admission, 7+ years of experience in software companies or law firms, strong data privacy and DPAs experience, and a track record negotiating enterprise B2B SaaS agreements, with preferred qualifications in Salesforce, Zendesk, Conga, Coupa, or experience with EDU or government customers, and leveling determined holistically.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company values diversity and inclusion and operates as a hybrid workplace with options to work remotely, from an office, or a mix depending on role and team needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide with customers like Google, GE, and NBC Universal and partners such as Google, Atlassian, and Microsoft. The Scaled Account Specialist is part of the Transactional Business Team and leads strategic growth and management for SMB accounts by handling renewals, expansions, upgrades, downgrades, and cancellations across a large portfolio with scalable, low-touch engagement. Requirements include a bachelor’s degree, 1–2 years of experience, strategic thinking, strong organization and communication skills, the ability to thrive in a fast-paced environment, and a hybrid work arrangement at the SoJo office two days per week (Tuesday and Thursday), with preferred CRM experience and a curiosity-driven approach to learning.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork within an inclusive culture. It operates as a hybrid workplace with remote, in-office, or mixed arrangements to support work-life balance and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide. The Sales Team drives growth with the Scaled Account Specialist role managing strategic SMB accounts and the Transactional Business Team handling a large portfolio of low-touch accounts through automated outreach and targeted engagement. The Scaled Account Specialist serves as the primary contact for a large SMB portfolio, owning renewals, expansions, upgrades, downgrades, and cancellations, while collaborating cross-functionally to execute the go-to-market strategy and maximize customer value and revenue. Requirements include a bachelor’s degree, 1-2 years’ experience, strategic thinking, high organization, a strong ownership mindset, excellent communication, a hybrid Raleigh presence two days per week (Tuesdays and Thursdays), and preferred qualifications such as CRM experience and a genuine curiosity to become a Lucid subject-matter expert.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a diverse, inclusive culture. It operates as a hybrid workplace, allowing remote, office-based, or mixed arrangements depending on role and team needs, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company is hiring a Sales Engineering role to work with the sales team, serving as the technical point of contact to demonstrate products, understand customer needs, and craft business solutions, with responsibilities like delivering custom technical demos and becoming a product expert; the role is hybrid and based in the South Jordan office two days per week (Tuesday and Thursday). Requirements include pursuing an undergraduate degree in Engineering, Information Systems, Economics, or other STEM field with strong academics, being passionate and customer-success oriented, and possessing excellent communication and organizational skills, with preferred qualifications such as experience in customer-facing roles or SaaS, coding or Excel proficiency, and familiarity with Cloud Networking Architecture or Information Security; the posting also includes the tag #LI-KC1.

Lucid Software is a leading provider of visual collaboration tools, recognized with multiple awards, and operates a hybrid workplace with a culture centered on teamwork, innovation, empowerment, initiative, ownership, and excellence. The company values diverse perspectives and strives to maintain an inclusive, respectful environment while prioritizing the protection of Lucid and its users. They are seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact to advise on privacy and other regulatory requirements across engineering, marketing, growth, and product, ensuring ongoing compliance. Responsibilities include developing and improving compliance programs, monitoring evolving laws, serving as the subject matter expert on global SaaS regulations (notably GDPR/CCPA), conducting risk-based privacy assessments, maintaining controls, and advising cross-functional teams on privacy controls in product development and operations. Requirements include a JD from an ABA-accredited law school, active State Bar license, 3–5 years of relevant SaaS/regulatory experience with emphasis on data privacy, and the ability to translate legal risk for non-legal partners, with preferred qualifications including a technical background in software development and privacy controls (location indicated as NJ-based: #LI-NJ1).

Lucid Software is a leader in visual collaboration with a hybrid workplace culture built on core values like teamwork, innovation, empowerment, initiative, ownership, and excellence, and a commitment to diversity and inclusion while protecting users. They are seeking a Regulatory & Product Counsel to join the Compliance team as the legal point of contact for privacy and other regulatory requirements across engineering, marketing, growth, and product. Responsibilities include developing and improving compliance programs, monitoring evolving laws, and serving as the subject matter expert on global SaaS regulations (with emphasis on GDPR and CCPA), AI compliance, and related policies, while advising cross-functional teams and conducting risk-based privacy assessments. The role requires a J.D. from an ABA-accredited law school, active bar admission, 3–5 years of relevant experience in global regulatory regimes for SaaS with a focus on data privacy, and the ability to translate legal risks into actionable guidance for non-legal partners and to operationalize compliance across product development. Preferred qualifications include a technical background in software product development and privacy controls, with strong candidates being analytical, proactive, independent, and adept at navigating ambiguity and managing cross-functional initiatives.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with Forbes Cloud 100 and a Fortune Best Workplace in Technology, and it offers a hybrid workplace model. The company emphasizes core values—teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence—while valuing diverse perspectives and prioritizing respectful, inclusive environments and user protection. The Regulatory & Product Counsel role on the Compliance team acts as the legal point of contact to advise on privacy and other compliance across engineering, marketing, growth and product, ensuring ongoing regulatory compliance. Responsibilities include managing and improving compliance programs, monitoring evolving laws and product operations, and serving as a subject matter expert on global SaaS regulations with emphasis on data privacy (GDPR, CCPA), AI compliance, marketing and sales outreach, plus developing policies and controls and guiding cross-functional teams. Requirements are a JD from an ABA-accredited law school with bar admission, 3–5 years of relevant global regulatory experience in SaaS with a privacy focus, the ability to translate risk for non-legal partners, and a preferred technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture built on teamwork over ego, innovation, individual empowerment, initiative, ownership, and a commitment to inclusion, all backed by awards. They are seeking a QA Intern for April–August 2026 to help deliver new features and fixes while gaining hands-on experience on a Scrum team. The intern will be a fully integrated member, performing hands-on testing, collaborating with Software Engineers, Product Managers, and UX Designers, and participating in stand-ups, pull request reviews, and testing with autonomy. Responsibilities include advocating for quality, considering multiple use cases, conducting manual testing, assisting with large initiatives, collaborating on UI and feature specifications, maintaining the bug backlog, and identifying risks. Requirements include being organized, detail-oriented, curious, user-focused, collaborative, and having 0–3 years of experience; preferred qualifications include experience with Jira/Confluence, a passion for software quality assurance, web app testing, and experience developing and executing test suites.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork. The company emphasizes diversity and inclusivity and maintains a hybrid work environment that supports remote, in-office, or blended arrangements depending on the role and team needs. Lucid has earned global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant provides a broad range of services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve business goals, focusing on strategies related to hybrid work, innovation, agile, change enablement, and end-user skills while contributing subject-matter expertise and expanding service offerings. The role requires 3–5 years in consultative services, a technical degree or higher, strong executive stakeholder management, excellent communication and relationship-building skills, and the ability to manage multiple projects; it is hybrid with in-person days at the South Jordan office (Tuesdays and Thursdays), and preferred qualifications include experience in technical/R&D, large SaaS rollouts, and global customer engagements.

Lucid Software is a leader in visual collaboration with awards like Forbes Cloud 100 and a Fortune Best Workplace in Technology, and operates with a hybrid work model. Its culture emphasizes teamwork over ego, innovation, individual empowerment, initiative, ownership, and a commitment to diversity and inclusivity. The company seeks a rockstar Product Manager for the Search and Change Management teams to help customers—from individuals to enterprises—quickly engage in Lucid for collaboration, idea generation, and actionable business decisions. Responsibilities include cross-functional collaboration, deep customer research, owning features through ideation to release and iteration, data-driven optimization, working with UI/UX and engineers, prioritizing across multiple projects, and driving key performance indicators. Requirements include a bachelor’s degree, 3-5 years of software product management in B2B SaaS with a track record of improving metrics, strong communication across engineers, sales, and executives, and the ability to discuss technical trade-offs; preferred qualifications include strong design sense, experience with document-centric SaaS, Elasticsearch/OpenSearch expertise, SaaS admin experience, and proficiency with rapid prototyping and A/B testing.

Lucid Software is a leader in visual collaboration with awards such as Forbes Cloud 100 and Fortune Best Workplace in Tech, offering a hybrid workplace and a culture centered on teamwork, innovation, empowerment, initiative, ownership, and excellence, with a diverse and inclusive environment. The company is seeking a rockstar Product Manager to impact the Search and Change Management teams, helping customers from individuals to enterprises collaborate and turn ideas into actionable business decisions, as part of a cross-functional team of PMs, UX designers, engineers, and QA. Responsibilities include collaborating with UX, Engineering, Marketing, and Sales; deeply understanding customers; owning features end-to-end; conducting qualitative and quantitative research; ensuring an excellent user experience; guiding feature development with engineers; and using metrics to optimize usage and KPIs while prioritizing across projects. Requirements include a Bachelor’s degree, 3-5 years of software product management experience, a track record of improving B2B SaaS metrics, the ability to de-risk and communicate across diverse stakeholders, and strong engineering and UX collaboration with an understanding of technical trade-offs. Preferred qualifications include a strong eye for polish and brand, experience with document-centric SaaS, search domain expertise (Elasticsearch/OpenSearch), SaaS admin experience, rapid prototyping and AB/multivariate testing, and broad digital product and productivity workflow knowledge; reference #LI-DA1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and inclusion, operates as a hybrid workplace, supports work-life balance with remote, office, or hybrid arrangements based on role, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, making it the most-used visual collaboration platform among Fortune 500 companies, with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executive role drives strategic growth for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to secure renewals and expansions, and maintaining a hunter mindset to generate and close new pipeline. Requirements include 1-3 years of SaaS/tech sales experience, ability to manage multiple projects and deadlines, outstanding written and verbal communication, and a hybrid Raleigh, NC location with in-office days on Tuesday and Thursday; preferred qualifications include a BA/BS, experience with Salesforce and sales acceleration tools, and the ability to guide clients to solutions while maintaining clean Salesforce hygiene.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork. The company supports a diverse, inclusive culture and a hybrid workplace that enables remote, in-office, or mixed arrangements depending on role needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives lead strategic growth for new and current Lucidchart and Lucidspark customers, working with potential and existing clients to create business value, generate and close opportunities, and partner with Customer Success Managers to drive renewals, expansions, and ongoing engagement. Requirements include 1-3 years of SaaS/tech sales, the ability to manage multiple projects and meet deadlines, and a hybrid South Jordan, UT role with in-office Tuesdays and Thursdays; preferred qualifications include a BA/BS, Salesforce and related tools experience, and the ability to guide prospects to solutions aligned with their needs.

Lucid Software is a leader in visual collaboration guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and it pursues a diverse, respectful, inclusive culture. The company is a hybrid workplace offering remote or in-office options to support work-life balance and has earned recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Technology, and PEOPLE Companies that Care. Its customers include Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft, illustrating a broad enterprise footprint. The SMB Expansion Account Executive role drives growth for existing Lucidchart and Lucidspark customers across assigned territories, focusing on closing sales, renewals, expansions, and ongoing engagement, while forecasting accurately and collaborating across teams. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing experience and strong communication, with a hybrid Raleigh, NC location requiring two in-person days per week (Tuesday and Thursday); preferred qualifications include Salesforce experience, closing experience, relationship-building, software sales, Salesforce hygiene, familiarity with Sales Loft, the ability to manage many prospects, and a BA/BS.

Lucid Software is a leader in visual collaboration, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and an inclusive, respectful culture and operates as a hybrid workplace offering remote, in-office, or mixed arrangements depending on role needs. Lucid has received recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Tech, and the People Companies that Care, with customers including Google, GE, and NBC Universal and partners like Google, Atlassian, and Microsoft. The SMB Expansion Account Executives role focuses on growing current Lucidchart and Lucidspark customers across assigned territories by closing sales, ensuring renewals, driving expansion, and maintaining ongoing engagement, in a hybrid South Jordan, Utah setting. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing experience and strong communication; preferred qualifications include Salesforce experience, pipeline management, software sales background, and a BA/BS, with two in-person days per week (Tuesday and Thursday).

Lucid Software is a leader in visual collaboration with core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, plus a diverse, respectful, inclusive culture and a hybrid, flexible work model. The company has earned recognitions including Fortune Best Workplace in Technology and 2022 Glassdoor Best Place to Work, and counts Google, GE, and NBC Universal as customers with Google, Atlassian, and Microsoft as partners. It is hiring for a sales role focused on outbound prospecting and inbound qualification, fast response to leads, needs assessments, online product demos, and close collaboration with Account Executives and Marketing to manage records and pipelines. Required skills include problem-solving, sales interest or experience, quick learning, clear communication of value propositions, multi-project management, strong written and verbal skills, and a proven track record of meeting targets, with weekly trainings and daily standups in a hybrid role at the South Jordan office two days per week (Tue and Thu). Preferred qualifications include being detail-oriented and organized, CRM and tools experience, independence and motivation, ability to thrive in a fast-paced startup environment, and a BA/BS degree; reference #LI-KC1.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork in a diverse, inclusive hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives drive strategic business growth for new and existing Lucidchart, Lucidspark, and Lucidscale customers by creating business value across multiple personas and closing sales opportunities, while partnering with Customer Success Managers to secure renewals and expansions. They are expected to maintain expert knowledge of Lucid Suite offerings, understand the competitive landscape, hunt for opportunities, generate and close new pipeline across segments, manage a book of accounts and forecasts to meet quotas, and perform other duties as assigned. Requirements include at least 3 years of SaaS/tech sales experience, strong written and verbal communication, the ability to manage multiple projects, and a hybrid work arrangement at the Raleigh, NC office two days per week (Tuesday and Thursday), with preferred qualifications including a BA/BS, Salesforce and sales tools experience, and the ability to guide clients to applicable solutions while maintaining clean Salesforce hygiene.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operating under core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego within a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, with Fortune 500 adoption and customers like Google, GE, and NBC Universal, plus partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives are responsible for driving strategic growth for new and existing Lucidchart, Lucidspark, and Lucidscale customers across assigned territories, creating business value and collaborating with Customer Success Managers to ensure renewals and expansions. Responsibilities include maintaining product expertise, understanding the competitive landscape, pursuing outbound leads, generating and closing new pipeline, managing a book of accounts with reliable forecasts, and maintaining Salesforce hygiene. Requirements include at least 3 years of SaaS/tech sales experience, strong communication and multi-tasking skills, and a hybrid Raleigh, NC role with in-office presence two days per week (Tuesday and Thursday), with preferred qualifications such as a BA/BS, ability to close high-level deals, and experience with Salesforce and sales tools.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. The Mid-Market Account Executives drive strategic growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on closing, renewals, expansion, and ongoing engagement across multiple personas, while delivering reliable forecasts and demonstrating the value of the Lucid Suite. The role requires 4+ years of closing experience in tech/SaaS, strong written and verbal communication, and a hybrid arrangement with in-person collaboration at the Raleigh, NC office two days per week (Tuesday and Thursday). Preferred qualifications include Salesforce experience, relationship-building and account expansion capabilities, software sales experience, Salesforce hygiene, the ability to manage many opportunities, familiarity with Outreach, and a BA/BS or equivalent.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. The company emphasizes diversity and inclusion and operates as a hybrid workplace that supports remote, office-based, or mixed arrangements to promote work-life balance. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Mid-Market Account Executive role leads strategic growth for current Lucidchart and Lucidspark customers across territories, focusing on renewals, expansion, and ongoing engagement after prospect qualification. Responsibilities include closing business, prospecting, managing relationships within existing accounts, creating reliable forecasts, demonstrating the value of the Lucid Suite to target personas, and maintaining Salesforce hygiene, with requirements of 4+ years closing experience in tech/SaaS, strong communication, a hybrid work setup at the South Jordan, UT office two days per week, and preferred CRM and sales experience and a BA/BS degree.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego in a hybrid, inclusive culture. The company has earned Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves more than 100 million users worldwide, including Fortune 500 clients such as Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Enterprise Expansion Account Executive role focuses on driving strategic revenue growth across a curated portfolio of high-value enterprise accounts, deepening customer engagement, uncovering new use cases, and developing long-term expansion roadmaps in partnership with Customer Success, Sales Engineering, Marketing, and Product. Responsibilities include owning and expanding the portfolio, driving opportunities through proactive discovery and multi-threading, aligning with executives to build vision and expansion strategies, accelerating adoption via roadmaps and business-case development, leading complex sales cycles from opportunity to close, and providing accurate pipeline management and forecasting while serving as a trusted advisor. Requirements include 5+ years of quota-carrying sales in tech/SaaS, a demonstrated history of exceeding targets, experience selling enterprise software into large organizations, the ability to manage cross-functional sales cycles, strong cloud/SaaS knowledge and executive communication skills; preferred qualifications include expertise with Salesforce or Outreach, deep SaaS knowledge, a strong technical background, and formal sales training.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company emphasizes values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, inclusive culture with a hybrid, flexible work arrangement. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal. The Enterprise Expansion Account Executive, Acceleration role focuses on driving strategic revenue growth across high-value enterprise accounts, expanding adoption, uncovering new use cases, and developing long-term expansion roadmaps in collaboration with cross-functional teams. Requirements include 5+ years of quota-carrying SaaS sales experience, success selling to large complex organizations, ability to manage multi-threaded sales cycles, and strong executive-facing communication; preferred qualifications include Salesforce/Outreach proficiency, deep SaaS knowledge, and formal sales training.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while promoting a respectful, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise New Logo Account Executives will drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts and will own the full sales cycle from prospecting to closing, collaborating with Marketing, Solutions Engineering, and Customer Success to ensure strong customer outcomes and expansion. Responsibilities include building a pipeline, running demos, negotiating, delivering exceptional customer experience, outbound prospecting, accurate forecasting, becoming a Lucid Suite expert, and embodying Lucid’s Teamwork Over Ego while meeting or exceeding activity, pipeline, and performance expectations. Requirements include 4+ years of closing experience in B2B software sales with a proven quota record, full-cycle selling ability, excellent written and verbal communication to influence senior and technical audiences, ability to work from the South Jordan, UT office two days per week (Tuesday and Thursday), and preferred experience with Salesforce, relationship-building, handling many prospects, familiarity with Outreach, and a BA/BS degree.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, in a diverse, respectful, and inclusive hybrid-work culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies That Care, and serves over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Emerging Enterprise New Logo Account Executive role aims to drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to close, and delivering meaningful business value through the Lucid Visual Collaboration Suite. Responsibilities include building and managing pipeline, developing relationships with key stakeholders, delivering exceptional customer experience to support renewals and expansion, outbound prospecting, accurate forecasting, becoming a subject-matter expert on the Lucid Suite, and collaborating cross-functionally to support team goals and exceed quotas. Requirements include 4+ years of B2B SaaS closing experience, a proven track record of quota attainment, strong communication skills for influencing senior and technical audiences, and the ability to work from the Raleigh, NC office two days per week (Tuesdays and Thursdays); preferred qualifications include Salesforce experience, experience expanding existing accounts, multi-task management, familiarity with Outreach, and a BA/BS degree.

Lucid Software leads visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a diverse, inclusive culture. The company is a hybrid workplace that supports remote or in-office work and has earned multiple global recognitions; its solutions are used by over 100 million people worldwide, including Fortune 500 companies, with customers such as Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise Expansion Account Executives focus on accelerating growth within Lucid’s existing customer base by deepening relationships, uncovering new use cases, and expanding adoption across multiple personas and business units. Responsibilities include owning a defined book of business, driving expansion and renewal outcomes, executing outbound motions, forecasting pipeline, becoming a product and market expert, collaborating cross-functionally to maximize penetration, and modeling Lucid values daily. Requirements include 4+ years of quota-carrying closing experience in B2B SaaS, strong communication skills, the ability to thrive in a dynamic environment, and hybrid availability to work from the Raleigh, NC office on Tuesdays and Thursdays; preferred qualifications include experience with expansions/renewals, Salesforce, Outreach, and a bachelor’s degree.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company fosters a diverse, inclusive culture and operates as a hybrid workplace with remote or office options to support work-life balance, and has earned multiple major recognitions such as Forbes Cloud 100 and Fortune Best Workplaces in Technology. Lucid’s solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise Expansion Account Executives focus on accelerating growth within existing customer bases, deepening relationships, uncovering new use cases, expanding adoption across personas, and ensuring long-term customer success, while owning a defined book of business, performing proactive outbound efforts, forecasting accurately, and collaborating cross-functionally. Requirements include 4+ years of quota-carrying closing experience in B2B SaaS, strong communication skills, the ability to thrive in a high-growth environment, and hybrid availability in South Jordan, UT, with preferred qualifications in expansion/renewals experience, Salesforce and Outreach proficiency, competitive positioning, and a Bachelor’s degree.

Lucid Software positions itself as a leader in visual collaboration with the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, grounded in core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, plus a culture that is respectful and inclusive. The company operates as a hybrid workplace, offering remote, office, or blended arrangements to support work-life balance. Lucid has earned recognitions from Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The advertised role is Corporate New Logo Account Executives who drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle and coordinating with Marketing, Solutions Engineering, and Customer Success to ensure strong outcomes and long-term expansion. Requirements include 4+ years of closing experience in B2B software sales (SaaS preferred), proven quota attainment, full-cycle sales mastery, excellent communication skills, and the ability to work from Raleigh, NC two days per week; preferred qualifications include Salesforce experience, account management experience, handling many prospects, familiarity with Outreach, and a BA/BS.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes values like innovation, excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive, hybrid workplace. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves more than 100 million users with notable customers such as Google, GE, and NBC Universal, along with partnerships with Google, Atlassian, and Microsoft. The Corporate New Logo Account Executives role drives strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to close, and coordinating with Marketing, Solutions Engineering, and Customer Success to ensure customer outcomes. Responsibilities include prospecting, qualifying, building pipeline, demos, negotiations, closing new business, deepening stakeholder relationships, delivering exceptional customer experiences to support renewals and expansion, outbound prospecting with a hunter mindset, and maintaining accurate forecasts and pipeline hygiene. Requirements include 4+ years of closing experience in B2B software/SaaS, a proven quota- and KPI-track record, full-cycle sales expertise, excellent communication skills, and preferred qualifications such as Salesforce experience, account management experience, ability to manage many opportunities, familiarity with Outreach, and a BA/BS degree, with remote work options.

Lucid Software leads visual collaboration with its Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, in a diverse, inclusive hybrid workplace. It has global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users and working with customers like Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. The Corporate New Logo Account Executives role drives strategic growth by acquiring and expanding high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to closing, and partnering with Marketing, Solutions Engineering, and Customer Success to ensure outcomes and long-term expansion. Responsibilities include building pipelines, running demos, negotiating, forecasting, deepening relationships with key stakeholders, and applying a hunter mentality to outbound prospecting and territory strategy while becoming a Lucid Suite expert and collaborating cross-functionally. Requirements include 4+ years of closing experience in B2B software/SaaS, a track record of hitting quota, strong communication skills, ability to influence senior/technical audiences, and the ability to work from the South Jordan, UT office two days a week (Tuesday and Thursday); preferred qualifications include Salesforce experience, managing many prospects, experience with Outreach, and a BA/BS or equivalent.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with more than 100 million users and customers such as Google, GE, and NBC Universal, plus partners including Google, Atlassian, and Microsoft. The company emphasizes values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, and it maintains a hybrid, inclusive workplace with remote and office options. The Corporate Expansion Account Executive role accelerates growth within Lucid’s existing customer base by deepening relationships, uncovering new use cases, and expanding adoption across multiple personas and business units. Responsibilities include owning a defined book of business, driving expansion and renewals, executing targeted outbound activities to generate pipeline, forecasting accurately, becoming a subject-matter expert, and collaborating cross-functionally to remove obstacles to growth while maintaining CRM hygiene. Required qualifications include 4+ years of quota-carrying closing experience in B2B SaaS or technology sales, strong communication skills, and the ability to thrive in a dynamic, high-growth environment; preferred qualifications include experience with expansions/renewals, Salesforce and Outreach, and a bachelor’s degree, with remote-friendly options.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and it fosters a diverse, inclusive culture within a hybrid workplace that supports remote, in-office, or hybrid arrangements; it has earned Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users with customers like Google, GE, NBC Universal and partners such as Google, Atlassian, and Microsoft. The Implementation Services team, comprising Implementation Consultants and Customer Trainers, provides best-in-class onboarding and sets customers up for long-term success by understanding business objectives, aligning stakeholders, and delivering customized professional services on time and under budget. They act as project leads, coordinating with prospective and post-sale teams to scope projects and set expectations, drive change management, account configuration, and training, and serve as subject-matter experts in Lucid's products and partner integrations to drive user adoption. Requirements include a bachelor's degree, 3-5 years in implementation consulting or SaaS training or related roles, strong project management experience (certifications such as CAPM or PMP are a plus), excellent communication and stakeholder-relations skills, and willingness to become a subject-matter expert on the Lucid suite; the role requires a shifted schedule of 6:00 am–2:00 pm AEDT and is hybrid with two days per week in the Melbourne office (Tuesday and Thursday). Preferred qualifications include SaaS or large-enterprise experience, empathy and problem-solving ability, a track record of thriving in fast-paced environments, and the ability to drive complex projects to completion, with the job posting tagged #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it operates on core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego within a diverse, inclusive, hybrid culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Services team provides onboarding and professional services to set customers up for long-term success, acting as project leads to scope engagements, align with stakeholders, deliver customized solutions, and drive change management and user training to ensure adoption. Requirements include a bachelor’s degree, 3–5 years in implementation consulting or related roles, strong project management experience (CAPM/PMP a plus), excellent organizational and communication skills, and a willingness to work a 6:00 am–2:00 pm AEDT window to maximize North America overlap, in a hybrid Melbourne office with in-person work on Tuesdays and Thursdays. Preferred qualifications include SaaS or large-enterprise experience, empathy and problem-solving passion, ability to thrive in fast-paced environments, and a bias toward finding solutions, with the posting labeled #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholding core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego and a commitment to diversity, inclusion, and a hybrid, healthy work-life balance. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Implementation Team within Customer Experience acts as strategic onboarding leaders, not just implementing software but advising customers to improve efficiency, managing complex engagements, ensuring adoption, and delivering value. Responsibilities include leading onboarding for high-value customers, discovering outcomes, maintaining urgency and milestones, applying change management and configuration expertise, coordinating technical solutions (migrations, SSO/SCIM, integrations, consolidations), collaborating across teams, and identifying upsell opportunities for Professional Services. Requirements include a bachelor’s degree, 4+ years in a client-facing SaaS or enterprise role (ideally in implementation, customer success, or change management), strong organizational and communication skills, PMP preferred, and a hybrid role based in the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include expertise in innovation/change management, mentoring or leading initiatives, experience with large data migrations, and the ability to drive complex projects in a fast-paced environment.

Lucid Software is a leader in visual collaboration, recognized by awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid role based in Raleigh, NC with in-office collaboration two days per week (Tuesday and Thursday). The company emphasizes core values of teamwork over ego, innovation, empowerment, initiative and ownership, and a respectful, inclusive environment. Lucid is seeking an HRIS Analyst to partner with the Sr. Manager, HRIS to design and deliver a high-quality Workday experience that enables exceptional business results across HCM, Benefits, Payroll, Time & Absence, and Compensation. Responsibilities include executing the HRIS strategy, administering Workday as the HCM system champion, providing internal customer support, collaborating on cross-functional projects, developing training content, generating reports and KPIs, and managing vendor relationships. Requirements include a bachelor's degree, at least 3 years as an HRIS Analyst for a company with 100+ employees, strong analytical and data visualization skills, project management ability, HR knowledge, critical evaluation, and excellent communication with senior stakeholders; preferred qualifications include Workday HCM + Benefits or Payroll certification and experience configuring HRIS for an international workforce.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards such as Forbes Cloud 100 and a Fortune Best Workplace in Technology, and the role is hybrid with in-office days Tuesday and Thursday at the South Jordan, UT office. The company emphasizes core values—teamwork over ego, innovation, empowerment, initiative, ownership, and passion and excellence—while fostering a respectful, inclusive environment. Lucid is seeking an HRIS Analyst who combines technology enthusiasm with empathetic communication to partner with the Sr. Manager, HRIS and deliver a high-quality Workday experience supporting HCM, Benefits, Payroll, Time & Absence, and Compensation. Responsibilities include executing HRIS strategy, Workday administration, providing customer support, collaborating on cross-functional projects, creating training content, developing reports/KPIs, and managing vendor relationships. Requirements include a bachelor’s degree, at least 3 years as an HRIS Analyst for a company with 100+ employees, an analytical, quality-focused mindset, strong project management, HR knowledge, critical evaluation and communication skills; preferred qualifications include Workday HCM + Benefits or Payroll certification and experience configuring HRIS for an international workforce.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a hybrid, inclusive culture guided by values of innovation, excellence, empowerment, initiative, and teamwork over ego. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. Lucid is hiring a Revenue Operations GTM Systems & Automation Manager to scale and optimize marketing and sales technologies and accelerate revenue with predictable performance. Key responsibilities include designing scalable automation across the full funnel, ensuring reliable data synchronization across the GTM stack, orchestrating data enrichment and transformation workflows with platforms like Clay, Workato, or Zapier, creating automated engagement sequences, and building dashboards to measure funnel and campaign metrics. Requirements include 5+ years of experience with automated GTM systems and cross-platform integrations, hands-on experience with marketing automation, CRM, AI/workflow tools, and outbound campaigns, plus strong collaboration and communication skills; preferred qualifications include experience at a product-led company or marketing ops agency and exposure to multiple GTM motions, with remote options noted (#LI-MK1 #LI-Remote).

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork in a diverse, inclusive hybrid work culture. The company has earned global recognitions and serves over 100 million users worldwide, with customers like Google, GE, and NBCUniversal and partnerships with Google, Atlassian, and Microsoft. There is an exciting opportunity in Revenue Operations for a GTM Systems & Automation Manager to scale and optimize Marketing and Sales technologies to accelerate revenue and deliver predictable performance. Responsibilities include designing scalable automation across the full funnel, ensuring end-to-end data synchronization, orchestrating data enrichment workflows via Clay/Workato/Zapier, building automated engagement sequences, and creating dashboards to measure funnel performance while evaluating GTM technology including AI with attention to data governance and privacy. Requirements call for 5+ years of experience in automated GTM systems with cross-platform integrations, hands-on experience across marketing automation, CRM, AI/workflow tools, sales engagement, and enrichment platforms, plus strong collaboration, communication, and adaptability, with a preference for experience at a product-led company or marketing operations agency.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, all within a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers. Its customers include Google, GE, and NBC Universal, and it partners with Google, Atlassian, and Microsoft. Lucid is hiring a GTM Systems & Automation Manager in Revenue Operations to scale and optimize Marketing and Sales technologies, design scalable automation across the funnel, ensure data quality and reliable integrations, orchestrate data enrichment workflows and automated engagement sequences, maintain dashboards, and evaluate GTM technologies with cross-functional collaboration and data governance. Requirements include 5+ years on automated GTM systems across marketing and sales tech stacks, hands-on experience with platforms such as Marketo/Iterable/Customer.io; Salesforce/HubSpot; Workato/Hightouch/Zapier/Clay; Salesloft/Gong/Outreach; and enrichment tools like Clay/ZoomInfo/Apollo; proven outbound GTM support and collaboration skills; ability to thrive in a fast-paced environment; with preferred exposure to product-led companies or marketing operations agencies.

The organization invites general applications from people who are passionate about their mission even if no current role fits their background. Submitting a resume will add applicants to the company’s talent pool for consideration for future opportunities that match their skills and interests. This general application is open to candidates located in any U.S. state. It also covers international locations such as Amsterdam, NL; Hamburg, DE; and Melbourne, Victoria, AUS. Eligibility depends on where the company is legally able to hire and conduct business.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture. It operates as a hybrid workplace, enabling remote or office work or a mix based on role, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The SMB New Logo Team drives business growth by introducing Lucid products to small and medium-sized businesses and building lasting relationships with a portfolio of new and existing customers to expand Lucid adoption. Responsibilities include building relationships, providing outstanding customer service, prospecting and pipeline generation, collaborating with cross-functional teams, maintaining transparent forecasts, becoming a trusted advisor on value propositions and personas, meeting activity and SLA standards, and other duties as assigned. Requirements include 1+ year of sales closing or 2+ years of business development experience in SaaS/tech, experience closing deals, familiarity with Salesforce or similar CRM, fluent English, and the Amsterdam office requirement to be in the office two days per week (Tuesday and Thursday); preferred qualifications include another European language, software sales experience, experience with Salesforce leads and opportunities, strong organizational skills, and a BA/BS degree.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by values of innovation in everything, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego. The company promotes a respectful and inclusive culture and operates as a hybrid workplace that supports remote, office, or hybrid arrangements depending on role and team needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Expansion Account Executive role leads strategic expansion for current Lucid customers across assigned territories, working with prospects and existing customers to create business value and partnering with Customer Success Managers to ensure renewals and ongoing engagement. Responsibilities include closing business, prospecting, building relationships, developing reliable forecasts, becoming an expert on value propositions and target personas, and maintaining a Teamwork Over Ego approach; requirements include 1+ year of SaaS/tech sales closing, experience with Salesforce, English fluency, and preferred Dutch language skills and Outreach or similar tools, with a BA/BS degree.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and a diverse, inclusive culture in a hybrid work environment. The company serves more than 100 million users worldwide, including Fortune 500 customers such as Google, GE, and NBC Universal, and partners with Google, Atlassian, and Microsoft. Expansion Account Executives drive strategic growth for Lucidchart, Lucidspark, and airfocus across assigned territories, working with prospects and existing customers to create business value and continually close opportunities after qualification. Responsibilities include closing business, prospecting and relationship-building, expanding Lucid adoption, improving outbound prospecting and pipeline generation, creating reliable forecasts, becoming an expert on value propositions and target personas, and embodying Teamwork Over Ego while meeting cross-functional SLAs. Requirements include 2+ years of SaaS sales closing experience, proficiency in prospecting and closing, CRM experience (Salesforce or similar), and English fluency; preferred qualifications include Dutch or German language skills, software sales experience, Salesforce hygiene, multitasking across multiple prospects, and a BA/BS degree.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, with a diverse, inclusive culture. The company is hybrid, supports work-life balance with remote or office options, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and People’s Companies that Care, serving over 100 million users including Fortune 500 clients. Its customers include Google, GE, and NBC Universal, and it partners with leaders like Google, Atlassian, and Microsoft. The New Logo Account Executive role in Amsterdam drives strategic growth for new Lucidchart and Lucidspark customers, focusing on outbound prospecting, qualifying opportunities, managing a book of accounts, and closing pipelines to meet sales quotas across multiple personas. Requirements include 5+ years of tech/SaaS sales closing experience, 2+ years in enterprise software, and the role requires working from the Amsterdam office two days per week (Tue and Thu), with preferred qualifications such as a proven quota attainment record, ability to manage complex sales cycles, cloud/SaaS knowledge, strong communication, and proficiency with Salesforce, plus a BA/BS.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a respectful and inclusive culture. It operates as a hybrid workplace, supports remote or office work, has recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Enterprise Account Executives (EAEs) focus on strategic growth for Lucid’s largest customers in EMEA, leading outbound prospecting, coordinating with Lucid Business & Product Leadership, Solution Engineers, and BDRs to unlock opportunities, and working with CSMs to renew and expand with existing customers. Responsibilities include developing expert knowledge of the full suite, understanding competition in the EMEA region, direct outbound lead sourcing, generating and closing new pipeline, sharing market insights with product and marketing, managing a forecasted book of accounts, and penetrating new markets and personas. Requirements include 5+ years of SaaS sales experience, track record in complex enterprise sales cycles and team-based selling, Salesforce proficiency, fluency in English and German, and a hybrid Amsterdam-based role with in-person collaboration two days per week (Tuesday and Thursday); preferred qualifications include additional European language skills, evangelist sales experience, and familiarity with sales acceleration tools.

Lucid Software is a leader in visual collaboration with products including the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive, hybrid work culture. The company has earned recognitions from Forbes, Fast Company, Fortune, and PEOPLE, serves over 100 million users, and counts Google, GE, and NBC Universal among its customers, with partnerships with Google, Atlassian, and Microsoft. Enterprise Account Executives (EAEs) will drive strategic growth for Lucid's largest customers in EMEA, directing outbound prospecting and orchestrating resources across Lucid Leadership, Solution Engineers, and BDRs to unlock opportunities and close sales. EAEs will create business value across multiple personas after qualification and collaborate with Customer Success Managers to ensure renewals, expansion, and ongoing engagement, while managing forecasts and generating pipeline through various outreach activities. Requirements include 5+ years of SaaS sales experience (enterprise), experience with enterprise-grade customers and complex sales, Salesforce proficiency, and fluency in English and German, with a hybrid Amsterdam role (remote plus two days per week in the office); preferred qualifications include additional European languages, evangelist sales experience, and familiarity with sales acceleration tools.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operating as a hybrid workplace guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Digital Customer Success Specialists are part of Lucid’s Scaled Customer Success Team, engaging global customers to maximize value through direct interactions and scalable solutions, primarily via email but also via screen shares or phone calls for strategic users critical to a customer’s Lucid environment. Responsibilities include understanding customers’ objectives, monitoring retention metrics, supporting ongoing adoption of Lucid products, and delivering data-driven recommendations at scale while driving cross-functional initiatives to improve the overall customer experience and loyalty. The role requires a bachelor’s degree, 2+ years in a client-facing or technical role, strategic thinking, strong communication and ownership, empathy, problem-solving, and the ability to thrive in a fast-paced environment; it is a hybrid position at the South Jordan office with two in-person days per week (Tuesday and Thursday), and preferred qualifications include technical aptitude in the Lucid Suite and prior customer success management experience.

Lucid Software leads in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork in a diverse, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid’s Customer Success Team plays a central role in maximizing customer value, with Customer Success Specialists conducting direct interactions and scalable solutions to support global customers and represent Lucid to key users and administrators. Responsibilities include understanding customers’ business objectives, monitoring retention metrics, driving ongoing adoption of Lucid products, delivering data-driven recommendations at scale, and leading cross-functional initiatives to improve the customer experience and loyalty. Requirements include a bachelor’s degree, 2+ years of experience, strategic thinking, strong communication, ownership, empathy, ability to thrive in a fast-paced environment, and a hybrid work arrangement at the South Jordan office (Tue/Thu), with preferred qualifications around technical aptitude and prior customer success experience.

Lucid Software is a leader in visual collaboration with products including the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, ownership, initiative, and teamwork over ego. The company promotes a diverse, respectful, and inclusive culture and operates as a hybrid workplace that supports remote, in-office, or mixed arrangements depending on the role. Lucid has earned numerous recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team handles technical issues, maintains product expertise, tracks key user metrics, collaborates cross-functionally, creates Help Center content, engages with the Lucid Community, and processes billing-related requests. The internship requires a bachelor’s student with at least a 3.0 GPA, offers a hybrid Raleigh schedule (in-office Tuesdays and Thursdays) and a full-time summer commitment with potential extension, and prefers experience in troubleshooting, content creation, data analytics, and teaching, as indicated by the #LI-MK1 tag.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) plus airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company champions diverse perspectives and a respectful, inclusive culture, operating as a hybrid workplace with remote or in-office options based on role and team needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid's Customer Operations team manages technical issues, develops product expertise, monitors key user metrics, collaborates across Engineering, Product, Marketing, and other teams, writes Help Center content, engages the Lucid Community, and handles billing-related requests such as cancellations, refunds, downgrades, duplicate charges, and payment disputes. The internship requires pursuing a Bachelor's with a 3.0+ GPA, strong ownership, communication, independence, and multitasking ability, is hybrid in Raleigh with in-person days Tuesday and Thursday, and prefers experience in troubleshooting, content creation, data analytics, and mentoring; it's a full-time summer role with potential extension, and is labeled #LI-MK1.

Lucid Software leads visual collaboration with products like Lucidchart, Lucidspark, and airfocus, helping teams turn ideas into reality. It champions core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive culture and a hybrid work model. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Solutions Consultant role involves delivering a broad range of services to help customers maximize value from the Lucid Collaboration Suite, engaging stakeholders worldwide, and developing expertise across topics like innovation, agility, digital transformation, and change management. Requirements include 2+ years in consultative roles, a technical degree (masters preferred), strong stakeholder engagement and communication skills, the ability to build relationships and drive outcomes, and a hybrid work arrangement at the South Jordan office two days per week (Tuesday and Thursday), with preferred experience in technical/R&D, large SaaS rollouts, and global customer engagements.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and upholding core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego within a respectful, inclusive culture. The company operates as a hybrid workplace that supports remote work, office work, or a mix to promote work-life balance, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid serves more than 100 million users worldwide, including customers like Google, GE, and NBC Universal, and partners with leaders such as Google, Atlassian, and Microsoft. The Scaled Customer Success Team plays a central role, with Associate Customer Success Specialists forming an operational team that combines direct customer interactions with scalable solutions to maximize value, drive adoption, and optimize the customer experience at scale. Responsibilities include understanding customers’ business objectives, monitoring key retention metrics, supporting ongoing adoption of Lucid products, delivering data-driven recommendations, and driving cross-functional initiatives, while requirements include a Bachelor’s degree, strategic thinking, strong communication and teamwork, ownership and empathy, and the ability to thrive in a fast-paced, hybrid environment; preferred qualifications include 2+ years in client-facing or technical roles and a desire to become a Lucid subject matter expert.

Miro’s SWAT team sits at the intersection of Customer Support and Engineering, owning high‑impact escalations, driving proactive fixes and internal tooling to improve responsiveness and reliability across 4–5 global hubs, while delivering empathetic, proactive service and supporting a hybrid Sydney‑based workforce. As a SWAT Engineer I, you’ll be a technical responder for complex customer‑reported issues and production incidents, quickly investigating, triaging precisely, collaborating across Engineering and Support, and turning learnings into durable fixes, processes, documentation, and tooling with a follow‑the‑sun on‑call rotation. You’ll dive into investigations, isolate root causes, drive resolution or escalation with clear SLAs, maintain a data‑driven backlog of defects and improvements, and develop lightweight tools/workflows to streamline diagnostics and mitigations. You’ll unblock escalations with fast triage and decisive action, provide technical leadership and coaching, contribute to RCAs and preventive actions, convert incident learnings into runbooks and product feedback, and partner with Engineering, Product, Security, Legal, and CS for safe, timely communications during incidents. The role requires 3–5+ years in related technical roles, strong incident response and triage experience, interest in scripting/development for internal tooling (AI is important), outstanding written and verbal communication, and cross‑functional leadership; Miro offers global benefits, a diverse, inclusive environment, and a mission to empower teams, with recruitment privacy policies in place.

Miro’s SWAT team, part of Customer Support and partnering with Engineering, protects product quality, accelerates incident resolution, and removes recurring customer friction, with SWAT standing for Stabilization, Workaround, Advocacy, and Triage. The team operates across 4–5 global support hubs in a hybrid model, requiring two baseline days per week in the Austin hub, with flexibility for remote work, and prefers candidates in Austin or surrounding areas. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and turning learnings into durable fixes, processes, documentation, and tooling, including a follow-the-sun on-call rotation. You’ll lead investigations, prioritize escalations, maintain a data-driven backlog of defects, build lightweight tooling and workflows, provide technical leadership, contribute to RCAs and runbooks, and collaborate with Engineering, Product, Security, Legal, and CS to ensure safe, timely communications and fixes. Requirements include 3–5+ years in relevant production-facing roles, proven incident response and triage experience, the ability to unblock escalations, scripting/development for internal tooling, and strong communication, with benefits like equity, wellbeing support, equipment allowance, and an L&D stipend, all within Miro’s diverse, inclusive global culture and Recruitment Privacy Policy.

Miro’s SWAT team (Stabilization, Workaround, Advocacy, and Triaging) sits at the intersection of Customer Support and Engineering to own high-impact escalations, drive proactive fixes, and build internal tooling for better responsiveness and reliability. The team operates globally across 4-5 hubs with a hybrid model and a Sydney-based baseline of two in-office days; candidates in Sydney or surrounding areas are preferred, but flexible remote work is available when needed. In the SWAT Engineer I role, you’ll be a technical responder for complex customer-reported issues and production incidents, performing rapid investigations, precise triage, and cross-functional collaboration with Engineering and Support, plus follow-the-sun on-call duties. Key duties include root-cause analysis, maintaining a data-driven backlog of defects and improvements, developing lightweight tools and workflows, unblocking escalations with decisive action and clear updates, providing technical leadership, contributing to RCAs and docs, and coordinating with Engineering, Product, Security, Legal, and CS during incidents. Requirements include 3–5+ years in technical support/production-facing roles, incident response and triage experience, interest in scripting/development for internal tooling or automation (including AI-related automation), excellent written and verbal communication, and strong cross-functional collaboration; benefits include equity, wellbeing support, equipment allowance, and a development stipend, with Miro emphasizing diversity and inclusion and recruitment privacy policies.

Miro's Customer Support SWAT team partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, owning high-impact escalations and building tooling for faster responses. SWAT, which stands for Stabilization, Workaround, Advocacy, and Triage, operates across 4–5 global support hubs in a hybrid model with a baseline two days per week in Austin and flexible remote work. The SWAT Engineer II role is a technical responder for complex customer-reported issues and production incidents, responsible for rapid investigations, precise triage, cross-functional collaboration, and delivering durable fixes and documentation. Key duties include leading investigations, maintaining a data-driven backlog, building lightweight tools and workflows, providing technical leadership, contributing to RCAs and preventive actions, and coordinating with Engineering, Product, Security, Legal, and CS during incidents. The position requires 3–5+ years in relevant technical roles, strong incident response and scripting experience, excellent communication and collaboration skills, and it sits within Miro’s diverse, inclusive culture with benefits like equity and learning stipends.

Miro's SWAT Engineer I is part of the Customer Support organization and handles high-impact escalations, proactive fixes, and internal tooling to improve reliability, with SWAT standing for Stabilization, Workaround, Advocacy, and Triage. The role is a technical responder for complex customer-reported issues and production incidents, participating in a follow-the-sun on-call rotation to keep customers unblocked, with a hybrid work model (2 days per week in Sydney) and flexible remote options. Key responsibilities include diving into investigations, isolating root causes, triaging and prioritizing escalations with a data-driven backlog, building tools and workflows, providing technical leadership, and contributing to RCAs and product feedback while collaborating across Engineering, Product, Security, Legal, and CS. Requirements include 3–5+ years in Technical Support Engineering or similar, proven incident response and triage experience, scripting/development interest for internal tooling (AI experience is important), excellent written and verbal communication, and strong cross-functional collaboration and leadership. Benefits and culture include global offerings (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive, collaborative environment focused on belonging and empowering teams across Miro’s 13 hubs and 1,600+ employees worldwide.

Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction; the SWAT team—Stabilization, Workaround, Advocacy, and Triage—owns high-impact escalations, drives proactive fixes, and builds tooling to improve responsiveness and reliability. The SWAT team spans 4–5 global support hubs and operates in a hybrid model, with 2 days per week in the Austin hub, though remote work is flexible when needed. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, processes, documentation, and tooling, including a follow-the-sun on-call rotation for high-priority incidents. Responsibilities include leading investigations, isolating root causes, maintaining a visible, data-driven backlog of defects and improvements, building lightweight internal and external tooling and workflows for diagnostics and triage, providing technical leadership, contributing to RCAs and preventive actions, turning incident learnings into docs, runbooks, and product feedback, and coordinating with Engineering, Product, Security, Legal, and CS to ensure safe, timely communications during incidents. Requirements include 3–5+ years in Technical Support Engineering, Sustaining Engineering, SWAT/TAM, or similar roles; strong incident response and triage experience; ability to unblock escalations with fast triage, decisive action, collaboration, and clear updates; scripting/development experience for internal tooling; and excellent written and verbal communication; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, along with Miro’s commitment to diversity, belonging, and a recruitment privacy policy.

Miro’s SWAT team partners closely with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction for customers, owning high-impact escalations, driving proactive fixes, and building internal tooling with empathy to exceed user expectations. They operate across 4–5 global support hubs and work in a hybrid model, with baseline two days per week in the Sydney hub and flexibility for remote work when needed. As a SWAT Engineer I, you’ll act as a technical responder to complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, processes, documentation, and tooling, while participating in a follow-the-sun on-call rotation. Requirements include 3–5+ years in technical support engineering or similar production-facing roles, proven incident response and triage experience, scripting/development interest for internal tooling, excellent written and verbal communication, and strong cross-functional leadership, with a preference for Sydney-area residents. Miro offers a global benefits package (including equity, wellbeing, equipment allowance, and a learning stipend) and a culture focused on belonging, collaboration, and empowering teams to create the next big thing.

The SWAT team at Miro (Stabilization, Workaround, Advocacy, and Triage) partners with Engineering to protect product quality, accelerate incident resolution, and reduce recurring customer friction, building internal tooling to improve responsiveness and reliability. They operate across 4-5 global support hubs and work in a hybrid model with a baseline two days per week in the Austin hub, though remote work is possible. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, documentation, and tooling, with a follow-the-sun on-call rotation. You will lead investigations, triage and prioritize escalations with a data-driven backlog, build and maintain tools and runbooks, provide technical leadership, contribute to RCAs and product feedback, and coordinate with Engineering, Product, Security, Legal, and CS for safe, timely communications during incidents. Requirements include 3–5+ years in relevant technical roles, incident response and triage experience, the ability to unblock escalations quickly, scripting/development experience for tooling, and strong written and verbal communication and collaboration skills, with the role offering benefits such as equity, wellbeing perks, equipment allowance, and an emphasis on diversity, belonging, and recruitment privacy.

Miro’s SWAT team, within Customer Support, partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction, owning high‑impact escalations, proactive fixes, and internal tooling to improve responsiveness and reliability. As a SWAT Engineer I, you’ll be a technical responder for complex customer‑reported issues and production incidents, investigating quickly, triaging precisely, collaborating across Engineering and Support, and turning learnings into durable fixes, processes, documentation, and tooling, with a follow‑the‑sun on‑call rotation. You’ll dive into investigations, isolate root causes, and drive resolution or escalation with clear SLAs; triage and prioritize escalations, maintain a data‑driven backlog of defects and improvements; build and maintain lightweight tools/workflows; unblock escalations with fast action and updates; and contribute to RCAs, runbooks, and product feedback. What you’ll need: 3–5+ years in Technical Support Engineering, Sustaining Engineering, SWAT/TAM, or similar production‑facing roles; proven incident response and triage experience; scripting/development interest for internal tooling or automation; excellent written and verbal communication, including executive updates; strong cross‑functional collaboration and “lead without authority” skills; AI is important. What’s in it for you: a hybrid model with 2 days/week in the Sydney hub (flexible WFH), global benefits including equity, wellbeing benefit, equipment allowance, and a learning stipend; Miro emphasizes belonging, diversity, and collaboration, with a Recruitment Privacy Policy for applicant data.

Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and remove customer friction, with the SWAT team owning high-impact escalations, driving proactive fixes, and building internal tooling to improve responsiveness and reliability. SWAT operates across 4-5 global support hubs and follows a hybrid model, with baseline 2 days per week in the Austin hub, though remote work is available when needed. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, quickly investigate, triage, collaborate across teams, and translate learnings into durable fixes, processes, and tooling, while participating in a follow-the-sun on-call rotation. Responsibilities include leading investigations and root-cause analysis, maintaining a data-driven backlog of defects and improvements, building lightweight tools and workflows to streamline diagnostics and mitigations, and providing technical leadership and incident learnings through RCAs and docs. Requirements include 3–5+ years in technical/support engineering roles with incident response and triage experience, ability to unblock escalations, scripting/development for internal tooling, excellent written and verbal communication, and strong cross-functional collaboration; offerings include equity, wellbeing benefits, a WFH equipment allowance, an L&D stipend, and a diverse, inclusive culture aligned with Miro’s mission.

Miro's SWAT team sits at the intersection of Customer Support and Engineering, owning high-impact escalations to protect product quality, accelerate incident resolution, and remove recurring friction for customers. SWAT stands for Stabilization, Workaround, Advocacy, and Triage, and the team builds proactive fixes and internal tooling to improve responsiveness and reliability while delivering empathetic service. The team operates across 4–5 global support hubs with a hybrid model—Mironeers typically spend two days a week in the Sydney hub, with remote work possible and a preference for Sydney or surrounding areas. As a SWAT Engineer I, you will investigate complex customer-reported issues and production incidents, triage with clear SLAs, drive root-cause analysis, maintain a data-driven backlog, develop tools to streamline diagnostics, and participate in a follow-the-sun on-call rotation. Requirements include 3–5+ years in Technical Support Engineering or a similar production-facing role, proven incident response and triage experience, scripting/development interest for internal tooling (AI experience is valued), strong communication and cross-functional collaboration, and a benefits package including equity and learning stipends, with a strong emphasis on diversity and inclusion and a Recruitment Privacy Policy.

Miro's SWAT (Stabilization, Workaround, Advocacy, and Triage) is a high-impact part of Customer Support that partners with Engineering to protect product quality, accelerate incident resolution, and reduce recurring customer friction across 4-5 global support hubs. As a SWAT Engineer II, you will be a technical responder for complex customer-reported issues and production incidents, performing rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, docs, and tooling, with a follow-the-sun on-call rotation, and the role is based in Austin or surrounding areas with a hybrid model (2 days/week in the Austin hub), though remote work is flexible. Responsibilities include leading investigations, isolating root causes, triaging and prioritizing escalations, maintaining a data-driven backlog of defects and improvements, building internal/external tooling, and contributing to RCAs, runbooks, and product feedback, while coordinating with Engineering, Product, Security, Legal, and CS for safe communications during incidents. Requirements include 3–5+ years in Technical Support Engineering or similar production-facing roles, proven incident response and triage experience, ability to unblock escalations with fast triage and decisive action, practical scripting/development for internal tooling, excellent written and verbal communication, and strong cross-functional collaboration. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and a Learning & Development stipend), a diverse and collaborative culture, and information about life at Miro, with a Recruitment Privacy Policy governing applicant data.

Miro’s SWAT is a cross-functional part of Customer Support that handles high-impact escalations, drives proactive fixes, and builds internal tooling across 4-5 global hubs, operating in a hybrid model with a baseline two days in Sydney (remote work possible). As a SWAT Engineer I, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and turning learnings into durable fixes, documentation, and tooling, while participating in a follow-the-sun on-call rotation. Responsibilities include diving into root causes, prioritizing escalations with a data-driven backlog, unblocking issues with fast triage and decisive action, and providing technical leadership to peers. You’ll partner with Engineering, Product, Security, Legal, and CS to ensure safe, timely customer communications and fixes during incidents, contribute to RCAs and preventive actions, and convert incident learnings into runbooks and product feedback. Requirements include 3–5+ years in technical production-facing roles with incident response and triage experience, scripting/development for internal tooling (AI is important), and strong cross-functional communication; the role offers equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro’s commitment to belonging and diversity.

Miro's SWAT team partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction for customers, owning high‑impact escalations and building tooling to improve responsiveness and reliability. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and follow-the-sun on-call participation. You’ll lead investigations, isolate root causes, triage and prioritize escalations, maintain a data-driven backlog, build internal tools, provide technical leadership, and help produce RCAs, runbooks, and product feedback. Requirements include 3–5+ years in technical support or related production-facing roles, proven incident response and triage experience, scripting/development for tooling, and strong written/verbal communication and cross-functional collaboration. Miro offers a global benefits package (including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), supports a hybrid Austin-based work model, champions belonging and inclusion, and provides location-specific details in the benefits board and Recruitment Privacy Policy.

Miro's SWAT team—Stabilization, Workaround, Advocacy, and Triage—partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction for customers. As a SWAT Engineer I, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and turning learnings into durable fixes, processes, documentation, and tooling, while participating in a follow-the-sun on-call rotation. You’ll maintain a data-driven backlog of trending defects, unblock escalations with fast triage and decisive action, provide technical leadership and coaching, and contribute to RCAs and preventive actions with clear updates to stakeholders. Requirements include 3–5+ years in technical support or similar production-facing roles, proven incident response experience, scripting/development interest for internal tooling, excellent written and verbal communication, and strong cross-functional collaboration; the role is based in Sydney with a hybrid model (2 days/week in the Sydney hub) and flexible remote options. Miro offers a global benefits package (equity, wellbeing, equipment allowance, development stipend) and emphasizes a diverse, collaborative culture focused on belonging and growth, with information on location-specific benefits and the Recruitment Privacy Policy.

Miro’s SWAT Engineer II is part of the Customer Support organization, partnering with Engineering to own high-impact escalations, drive proactive fixes, and build internal tooling to improve responsiveness and reliability. The team operates globally across 4–5 support hubs with a hybrid model (baseline in Austin) and flexible remote options when needed. The role participates in a follow-the-sun on-call rotation for high-priority incidents and involves leading investigations, triaging escalations, maintaining a data-driven backlog, building diagnostic tools, and providing technical leadership and cross-functional collaboration. Requirements include 3–5+ years in technical or sustaining support, strong incident response and triage skills, scripting or development experience for internal tooling, and excellent written and verbal communication, especially for executive updates. Miro offers a global benefits package (equity, wellbeing, equipment allowance, learning stipend) and emphasizes a diverse, inclusive culture, with location-specific benefits and a Recruitment Privacy Policy.

- The SWAT team at Miro partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring customer friction, operating across 4–5 global support hubs with a hybrid model (2 days a week in Sydney) and flexible remote work. - As a SWAT Engineer I, you’ll be a technical responder for complex customer-reported issues and production incidents, quickly investigating, triaging, collaborating across teams, and turning learnings into durable fixes, processes, documentation, and tooling—alongside a structured follow-the-sun on-call rotation. - You will dive into investigations, isolate root causes, maintain a data-driven backlog of defects and improvements, unblock escalations with fast triage and decisive actions, provide technical leadership, and contribute to RCAs and preventive actions. - Requirements include 3–5+ years in Technical Support Engineering or similar, proven incident response and triage experience, scripting/development interest for internal tooling, excellent written and verbal communication, and strong cross-functional collaboration with lead-without-authority skills. - Miro offers global benefits, equity, wellbeing perks, a learning stipend, and a diverse, inclusive culture; as a visual workspace used by over 100 million users and 250,000 companies, Miro emphasizes collaboration, belonging, and growth.

The SWAT team at Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, with SWAT standing for Stabilization, Workaround, Advocacy, and Triage. As a SWAT Engineer II, you’ll serve as a technical responder for complex customer-reported issues and production incidents, performing fast investigations, precise triage, and cross-functional collaboration to turn learnings into durable fixes, processes, and tooling, while participating in a follow-the-sun on-call rotation. You’ll lead investigations, isolate root causes, prioritize escalations, maintain a data-driven backlog of defects and improvements, build lightweight tools and workflows, and contribute to RCAs, runbooks, and product feedback with partners across Engineering, Product, Security, Legal, and CS. Requirements include 3–5+ years in technical support or related roles, proven incident response and triage experience, ability to unblock escalations quickly, scripting/development experience for internal tooling, and strong written and verbal communication with cross-functional leadership. The role offers a hybrid work model (2 days/week in the Austin hub baseline, with flexibility to work from home) and benefits like equity, wellbeing, equipment allowance, and a Learning & Development stipend, as part of Miro’s inclusive, global culture.

The SWAT Engineer I role at Miro sits at the intersection of Customer Support and Engineering, handling high-impact escalations, driving proactive fixes, and building tooling to improve responsiveness across 4-5 global hubs, with a hybrid Sydney-based model (2 days/week in the Sydney hub) and flexible remote options. You’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, runbooks, and documentation, while participating in a follow-the-sun on-call rotation. Responsibilities include root-cause analysis, backlog management with data-driven trends, developing lightweight tools/workflows for diagnostics and mitigation, unblocking escalations with fast triage and updates, and contributing to RCAs and product feedback with Engineering, Product, Security, Legal, and CS. Requirements include 3–5+ years in Technical Support Engineering or similar, proven incident response and triage experience, scripting/development interest for internal tooling (AI is important), strong written and verbal communication, and cross-functional collaboration with “lead without authority” skills. Miro offers global benefits (equity, wellbeing, equipment allowance, and a development stipend), a diverse and inclusive culture, and location-specific details; the company is a visual workspace for innovation serving 100M+ users and 250,000 companies, founded in 2011 with a mission to empower teams and foster belonging, with recruitment governed by its Recruitment Privacy Policy.

Miro’s SWAT team—Stabilization, Workaround, Advocacy, and Triage—works with Engineering to protect product quality, speed incident resolution, and remove customer friction, owning high-impact escalations and building internal tools to improve responsiveness. In the SWAT Engineer II role, you’ll be the technical responder for complex customer-reported issues and production incidents, leading investigations, precise triage, and turning learnings into durable fixes, docs, and tooling, with a follow-the-sun on-call rotation. You’ll isolate root causes, prioritize escalations with a data-driven backlog, create lightweight tools/workflows, provide technical leadership, and coordinate with Engineering, Product, Security, Legal, and CS to communicate and fix incidents. Requirements include 3–5+ years in technical support engineering or similar, strong incident response and triage experience, fast triage and collaboration skills, scripting/development for internal tooling, and excellent communication and cross-functional leadership. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an L&D stipend), a hybrid work model with a baseline 2 days per week in the Austin hub (remote options allowed), and a culture focused on diversity, belonging, and collaboration across 13 hubs and 1,600+ employees.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million registered users and many Fortune 100 companies to boost productivity, efficiency, security, and digital transformation, with AI integrated as a core productivity multiplier. The Senior Professional Services Forward Deployed Engineer is a deeply technical, customer-facing role embedded as a GitLab Duo Agent Platform expert, leading discovery, designing and delivering solutions, and owning end-to-end delivery from prototype to production, with travel up to 50% for customer sites. Responsibilities include leading customer discovery and creating prioritized, success-mapped use cases, delivering production-ready Duo Agent Platform implementations (Custom Agents, Custom Flows, CI/CD integrations), prototyping AI-enabled workflows, integrating with customer systems, establishing AI governance and security controls, and measuring impact with DORA metrics and AI analytics to generate reusable patterns and product feedback. Qualifications include demonstrated leadership of customer-facing technical engagements, Python proficiency for production apps, GitLab CI/CD experience (pipeline design, YAML, REST/GraphQL APIs), infrastructure-as-code (Terraform/Ansible), familiarity with LLMs and agentic workflows, Docker and secure runtime environments, and strong communication in remote environments. The role is part of GitLab’s remote, asynchronous Professional Services team within Customer Success; GitLab offers flexible benefits, equity, PTO, a Growth and Development Fund, parental leave, home office support, and a US base salary range of $164,880–$247,320, with location-based eligibility and accommodations as needed and a firm commitment to equal opportunity.

GitLab is described as the intelligent, AI-powered DevSecOps platform used by more than 100,000 organizations and over 50 million registered users, with AI embedded as a core productivity multiplier and a high-performance, values-driven culture in an all-remote company. The company is hiring a Senior Product Designer to lead design for security policies and compliance workflows within the Security & Compliance portfolio, translating governance requirements into intuitive experiences for AppSec professionals, Compliance managers, and Developers. You’ll own end-to-end design for policy configuration, compliance reporting, and SDLC governance, collaborating with Product Managers, Engineering Managers, and teams across vulnerability management, scanners, and CI/CD to ensure cohesive policy experiences. The role requires demonstrated experience designing enterprise-grade security or DevSecOps products, a strong portfolio, systems thinking, collaboration across multiple teams, research grounding, and proficiency with Figma and prototyping, plus experience working in remote, distributed teams. GitLab offers a fully remote, globally distributed workplace with competitive compensation, equity, benefits, unlimited PTO, and inclusive hiring practices; for US residents the base salary range is $100,000–$150,000, with location-based guidelines and privacy policies noted.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million registered users and many Fortune 100 companies trusting GitLab. As a Senior Backend Engineer, you’ll lead the design and development of a unified Go-based instrumentation service that consolidates analytics instrumentation across GitLab’s engineering organization, replacing multiple language-specific SDKs and informing product decisions. You’ll own backend systems handling the sending, transit, and quality of instrumentation data, train and support product teams on instrumenting features, and manage on-call responsibilities for systems supporting usage billing and instrumentation. You should have proficiency in Go, strong backend design for scalable, reliable systems, API experience, and familiarity with instrumentation, analytics, or data foundations; Ruby on Rails experience is a plus. The role is part of the Data Engineering team, remote worldwide with a US base salary range of $117,600–$252,000, plus benefits and equity, and GitLab is an equal opportunity employer committed to merit-based hiring and inclusive practices with location-based eligibility considerations.

GitLab presents itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, and digital transformation, trusted by 50M+ users and many Fortune 100 companies, with AI embedded as a core productivity multiplier. The company emphasizes a high-performance, inclusive culture where every voice is valued and invites people to co-create the future with GitLab. The role is Director of Regional Sales for State, Local and Education (SLED), leading a field-based, all-remote team to drive new and expansion revenue, manage Account Executives, and navigate complex federal procurement in regulated environments. Responsibilities include regional strategy and forecasting, MEDDPICC-based deal qualification, coordinating with distributors and partners, shaping FedRAMP offerings, and collaborating cross-functionally to accelerate deal cycles and land-and-expand in large federated agencies. Desired qualifications include regional sales leadership in open source/DevOps or related enterprise tech, experience with regulated markets, success selling to large public sector accounts, MEDDPICC proficiency, and alignment with GitLab’s values; compensation features a US base salary range of $136,000–$240,000 with up to 100% incentive pay, plus comprehensive benefits and remote-work support.

GitLab is an intelligent DevSecOps orchestration platform that aims to boost developer productivity, operational efficiency, security and compliance, and digital transformation, trusted by 50+ million users and many Fortune 100 companies, with AI integrated as a core productivity multiplier. The role of Program Manager, Field Enablement Content, designs and delivers scalable enablement programs to help customer-facing teams communicate GitLab’s DevOps, Security, and AI-powered platform story across onboarding, product education, release readiness, revenue plays, and ongoing reinforcement in GitLab’s all-remote, asynchronous environment. You’ll own the strategy and roadmap for Field Enablement Content, lead cross-functional programs from planning to launch, and build role-based assets such as playbooks, talk tracks, demos, labs, assessments, and certifications; publish and organize content in platforms like Highspot and Cornerstone; and measure effectiveness to continuously improve governance and quality. You should have experience in sales enablement, technical enablement, learning and development, product marketing, or related roles supporting B2B enterprise software, familiarity with DevOps/DevSecOps, strong instructional design skills, ability to manage complex cross-functional programs, and proficiency with enablement materials and platforms, plus a data-informed communication style in a remote setting. The Field Enablement team focuses on practical, measurable enablement across the customer journey; the base US salary range is $81,200–$174,000 (not including bonuses/equity/benefits), with potential incentive pay for sales roles up to 100% of base, and GitLab is an equal opportunity employer that provides benefits and accommodations.

GitLab is an AI-powered DevSecOps platform used by over 50 million users and many Fortune 100 companies, designed to boost developer productivity, operational efficiency, security, and digital transformation, with AI embedded in daily workflows. The company describes a high-performance, values-driven culture that emphasizes collaboration, knowledge sharing, and career growth while solving complex problems with industry leaders. The role of Regional Director for Commercial AMER leads a 5-person Commercial Account Leaders team to grow adoption of GitLab’s platform among commercial customers, with accountability for bookings and revenue and a requirement to be located in the Eastern or Central Time Zone. Responsibilities include setting sales strategy and deal execution, maintaining pipeline and forecast accuracy, refining territory design, coaching on DevSecOps trends, and coordinating with Sales Ops, Marketing, and Customer Success. Qualifications include progressive field sales leadership in open source/DevOps/SaaS, experience building and coaching commercial teams, proficiency with CRM/marketing automation tools, strong communication skills, and alignment with GitLab’s values; compensation includes a US base salary range of $136,000–$240,000 plus incentive pay up to 100% of base, along with benefits, with GitLab as an equal opportunity employer and a commitment to accommodations.

GitLab is an intelligent DevSecOps platform used by over 50 million users and trusted by more than half of the Fortune 100, with a culture that embraces AI and values every voice. The role is Director of Regional Sales for Civilian (CIV) federal, leading a field-based, all-remote team of Account Executives to drive new and expansion revenue across civilian agencies in regulated environments with FedRAMP-enabled offerings. You will own regional strategy, pipeline generation, MEDDPICC-based deal qualification, forecasting, and complex federal procurement motions with distributors and partners like Carahsoft, while coordinating with Renewals, Customer Success, Product, and Marketing for land-and-expand growth. Candidates should have experience leading regional field sales in open source/DevOps or related enterprise tech, data-driven sales operations, selling to large public sector accounts with long cycles, and familiarity with MEDDPICC and regulated environments, plus the ability to coach, hire, and manage C-level relationships in alignment with GitLab’s values. The base US salary range is $136,000–$240,000, with up to 100% incentive pay, plus benefits such as flexible PTO, equity, parental leave, and home office support, with a strong emphasis on equal opportunity and remote/global hiring.

GitLab is an intelligent DevSecOps orchestration platform trusted by over 50 million users and many Fortune 100 companies, designed to boost developer productivity, operational efficiency, security, and digital transformation, with AI embedded as a core productivity multiplier in daily workflows and a high-performance, values-driven culture. The company emphasizes a culture where careers accelerate, innovation flourishes, every voice is valued, and continuous knowledge exchange enables teams to solve complex problems and co-create technology that changes how software is developed. The Customer Success Management (CSM) team focuses on aligning with customers’ desired business outcomes, enabling adoption of current use cases, expanding into additional use cases, and serving as a liaison between customers and the GitLab ecosystem (Product, Engineering, Sales, Professional Services, and others). In this role, you’ll turn pre-sales plans into actionable objectives, know GitLab best practices and use cases, guide the customer journey and future adoption, own a book of customers to drive adoption, retention, and growth, and collaborate with Support, Product Management, and other teams while staying up-to-date on releases. Requirements include knowledge of Git and branching strategies, understanding of the software development lifecycle, CI/CD, and DevSecOps, prior customer-success or similar experience, strong communication and project-management skills, willingness to travel and German fluency, plus GitLab’s remote-friendly, globally hiring, equal-opportunity policies and commitment to non-discrimination.

Figma is expanding its team and hiring a Director of Income Tax Provision & Compliance to lead global income tax reporting, compliance, and scalable controls within a growing public company, with roles available from US hubs or remotely in the US. Key responsibilities include leading quarterly and annual ASC 740 provision, managing deferred tax and uncertain tax positions, overseeing U.S. federal/state and international compliance, coordinating SEC disclosures, supporting audits, and partnering cross-functionally with Accounting, FP&A, Legal, and Operations while building scalable processes (SOX controls) and employing automation where helpful. Requirements include 15+ years of progressive income tax experience with provision and compliance, deep ASC 740 expertise, experience leading provision cycles in a public company with SEC exposure, and ability to lead a tax manager and coordinate with external advisors, plus experience with OECD Pillar Two. Nice-to-have qualifications include SaaS/tech or high-growth public company experience, multi-state/international tax topics, M&A tax workstreams, and advanced Excel/tax modeling and automation skills. Compensation and benefits include a base salary range of $228,000–$308,000 with location-based adjustments and remote localization; Figma also offers equity, comprehensive benefits, diversity and accommodation commitments, and onboarding/interview practices such as camera-on during video interviews and in-person onboarding.

Figma is expanding its team and seeks a Director, Income Tax Provision & Compliance to lead ASC 740 provision, tax compliance, and cross-functional tax readiness for a growing global public company. Responsibilities include leading quarterly and annual tax provision, managing deferred taxes and FIN 48 positions, coordinating US federal/state and international filings, overseeing SEC disclosures, supporting audits, and building scalable, automated processes including SOX controls. Requirements include 15+ years of progressive income tax experience with provision and compliance, deep ASC 740 expertise, public-company experience with SEC exposure, people leadership, and familiarity with OECD Pillar Two; bonus points for SaaS/tech, multi-state/international topics, and M&A tax work. Role can be remote in the United States or from Figma’s US hubs; base salary range is $228,000–$308,000 (with location-based adjustments for remote roles) and includes equity and a comprehensive benefits package. Figma emphasizes its commitment to diversity and equal opportunity, offers accommodations, and outlines interview/onboarding logistics (cameras on during video interviews and in-person onboarding) and data handling per the Candidate Privacy Notice.

Figma is hiring a Director, Solutions Consulting to lead AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments, partnering with Sales to secure new customers and expand existing ones by demonstrating the value of the platform and the technical possibilities. The role involves building scalable, data-driven processes, achieving sales targets, analyzing performance metrics (influenced ARR and activity), and refining discovery, qualification, and POC/trial workflows, while acting as the technical executive to align with customer executives and advance opportunities. It also includes recruiting, mentoring, and developing the AMER SC leadership team, leveraging customer feedback to influence Product and Engineering, and representing Figma as a thought leader at regional events. Requirements include 10+ years in customer-facing technical SaaS sales, 6+ years leading Solutions Consulting or Sales Engineering teams across multiple time zones, experience partnering with regional Sales on GTM strategy, and strong cross-functional influence; MEDDICC is a plus; role can be remote or based in a US hub, with a base salary range of $228,000–$308,000 USD and localization for remote roles. Figma offers equity and extensive benefits, champions diversity and equal opportunity, provides accommodations for disabilities, and notes that candidates should expect cameras on during video interviews and in-person onboarding, with encouragement to apply even if past experience isn’t an exact match.

Figma is hiring a Director of Solutions Consulting to lead AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments, with a full-time role that can be based in US hubs or remotely in the United States. The role involves defining and executing the strategy to partner with Sales, engage customers, influence new business, and scale impact. You’ll build, develop, and inspire SC talent, create scalable, data-driven processes, manage performance metrics, refine discovery/qualification/POCs, and act as the technical executive to align with customer executives and advance opportunities. You’ll also recruit and mentor AMER SC leadership, leverage customer feedback to collaborate with Product and Engineering, and represent Figma at regional industry events; required qualifications include 10+ years in SaaS customer-facing technical sales and 6+ years leading SC or Sales Engineering, with strong cross-functional influence and GTM strategy experience; MEDDICC, managing managers, and prior Figma/design/development experience are a plus. Compensation includes an annual base salary range of $228,000–$308,000 (SF/NY hubs), with remote roles localized by location, plus equity and benefits; Figma is an equal opportunity employer offering accommodations, and candidates are asked to keep cameras on during video interviews with in-person onboarding.

The role is an infrastructure engineer responsible for owning the platform end-to-end—from Terraform modules and Kubernetes clusters to production reliability—focusing on reliability, scalability, and security across Rails and Postgres. The team is a lean, high-leverage Atlassian group where engineers own a large surface area, ship quickly, and enjoy great compensation, minimal bureaucracy, and few meetings. This is a full-time remote role across the USA, with most team members based in Salt Lake City and a requirement to have at least 5 hours of overlap with Mountain Time. You’ll design and improve system architecture, build flexible deployment tooling, and enable confident shipping, sometimes working directly with customers in a forward-deployed capacity to deploy DX and architect solutions across cloud platforms. When customers encounter tricky networking or compliance requirements, you’ll figure out how to make it work.

The job is for an infrastructure engineer who will own the platform end-to-end, from Terraform modules to Kubernetes, focusing on reliability, scalability, and security, with some Rails and Postgres work. It’s a lean, high-leverage team at Atlassian, where a small headcount means each engineer owns a large surface area and ships quickly with high responsibility. The role offers great compensation, minimal bureaucracy, few meetings, and the opportunity to impact the business daily, and it’s a full-time remote position across the USA, with the team mostly in Salt Lake City and a requirement of at least 5 hours of overlap with Mountain Time. Responsibilities include designing and improving systems architecture, building deployment tooling, and enabling confident shipping, with occasional forward-deployed work with customers to deploy DX and architect solutions across cloud platforms. When customers face tricky networking or compliance constraints, you’ll figure out how to make it work.

DX is the leading developer intelligence platform and was recently acquired by Atlassian. As Head of Engineering, you will report to the DX CEO/Co-Founder and oversee a multi-team organization. This is a remote, distributed-first role with Atlassians able to work from office, home, or a hybrid, and interviews and onboarding conducted virtually. The position requires 7+ hours of overlap with Mountain Time and some travel to the DX office in Salt Lake City. You will own day-to-day engineering execution for DX, lead and grow an organization of managers and senior ICs, collaborate with enterprise customers and design partners to validate hypotheses, establish core engineering rituals, and partner with Product and Design on a roadmap balancing near-term value with long-term platform investments.

The job is Head of Engineering at DX, the developer intelligence platform acquired by Atlassian, reporting to the DX CEO/Co-Founder and overseeing a multi‑team organization. DX emphasizes flexibility: employees can work from an office, home, or a hybrid model, and interviews and onboarding are conducted virtually as part of a distributed-first company. The role is remote and requires 7+ hours of overlap with Mountain Time and some travel to the Salt Lake City DX office. Responsibilities include owning day-to-day engineering execution for the DX platform, leading managers and senior ICs to deliver data pipelines, metrics engines, and AI-powered analytics, and working with enterprise customers and design partners to validate hypotheses and guide what to build next. You will establish core engineering rituals (planning, reviews, on‑call, incident management) and partner with Product and Design on a roadmap balancing near-term value with long-term platform and data investments.

Atlassian supports flexible work locations and is currently recruiting this role in the UK; DX, now part of Atlassian, is a fast-growing SaaS company headquartered in Salt Lake City that was acquired by Atlassian. DX helps engineering leaders build high-performing teams and collects data to yield insights into developer productivity, serving customers like Pinterest and GitHub, with rapid, profitable growth prior to the acquisition. The role is a Customer Success Manager who will partner with up to 30 midmarket DX customers to drive engineering transformation, manage implementation, drive program success and renewals, and maintain a proactive, strategic focus. Responsibilities include becoming a product expert, owning the full lifecycle, coordinating internal teams, creating success plans, meeting renewal and expansion targets, forecasting renewals, identifying renewal challenges, and uncovering expansion opportunities across accounts. DX values mastery and high performance; ideal candidates have 3–5 years of CSM experience, are detail-oriented, consistently high performers, quick learners, able to lead without direct reports, with strong communication and relationship skills; bonus points for startup experience and prior work with technical executives.

Atlassian can hire globally where it has a legal entity, but this role is currently being recruited for in the UK. DX is a fast-growing, data-driven SaaS company based in Salt Lake City that helps engineering leaders boost productivity and was recently acquired by Atlassian. The role is a Customer Success Manager for up to 30 midmarket DX customers, responsible for implementation, adoption, and renewals, partnering to drive engineering transformation. Primary duties include becoming a product expert, owning the full lifecycle, coordinating internal teams, creating success plans, forecasting renewals, and identifying expansion opportunities across the account. The company values mastery and high personal standards; ideal candidates have 3-5 years of CSM experience, strong execution, communication, and relationship-building skills, with startup or technical-audience experience a bonus.

At Atlassian, you can work office, remote, or hybrid, and the company hires in any country where it has a legal entity; interviews and onboarding are virtual as part of being distributed-first. In this role, you will develop and execute a strategy to drive adoption of Jira Service Management in the India market. You will define and implement a clear vision for your territory and regularly communicate on funnel, account/territory status, resource needs, challenges, and successes. You will collaborate with cross-functional teams—Enterprise Advocate, Marketing, Customer Success, and Product—to ensure customer satisfaction and retention. You will represent Jira Service Management at industry events and work closely with Atlassian partner management and with partners ranging from large IT service providers to other professional service firms.

Atlassian offers flexible work options—office, home, or a hybrid approach—and hires people in any country where they have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company. In this role, you'll develop and execute a strategy to drive adoption of Jira Service Management in the India market. You will define and implement a clear vision for your territory and regularly communicate on funnel, account, and territory status, resource requirements, challenges, and successes. You will collaborate with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product) to ensure customer satisfaction and retention, represent Jira Service Management at industry events, and work with Atlassian partner management and partners ranging from the world's largest IT service providers to other professional services firms.

Atlassian offers flexible work options and hires in any country where it has a legal entity, and the DX Solutions Engineering Team in APAC is seeking a Pre-Sales Solutions Engineer to grow the DX product (getdx.com) by serving as the solution expert through the sales cycle and helping close critical deals. The role owns the Technical Partnership and acts as the technical force multiplier for direct sales, partners, and account teams focused on Mid-Market and Enterprise customers, tracking customer profiles, complexity, strategic roadmaps, and solution success to optimize outcomes in the assigned territory. It emphasizes Driving Strategic Discovery to clearly define the current state, uncover critical business challenges, and map those needs to Atlassian products, platforms, and solutions that unlock customer potential. The engineer will be a Technical Innovator, architecting and building cutting-edge technical solutions and integrations that do not exist yet to solve complex, unique customer problems and maximize opportunities for cross-product adoption. Finally, they must command product expertise, articulate the transformative value of Atlassian tools, forge strategic alliances with aligned Account Executives, and be the Customer Advocate by capturing feedback and competitive intelligence to push internal development with Product Management and accelerate the joint selling cycle.

Atlassian offers flexible work options—office, home, or a mix—and hires in every country where they have a legal entity to support employees’ family, personal goals, and priorities. The DX Solutions Engineering Team at Atlassian is seeking a highly skilled Pre-Sales Solutions Engineer to drive the DX product (getdx.com) growth in the APAC region, serving as the solution expert throughout the sales cycle for Upmarket and Enterprise customers. You will own the Technical Partnership by integrating with DX's Solutions Engineering Team at Atlassian to be the technical force multiplier for direct sales, partners, and account teams focused on Mid-Market and Enterprise customers, while tracking customer profiles, complexity, strategic roadmaps, and solution success to optimize outcomes in your territory. Drive strategic discovery to clearly define the current state, uncover critical business challenges, and map those needs to Atlassian products, platforms, and solutions; you will also be a technical innovator who architects and builds cutting-edge solutions and integrations that currently do not exist to solve unique customer problems. You will maximize opportunity for cross-product expansion, command product expertise, forge strategic alliances with aligned Account Executives, and advocate for customers by capturing feedback and competitive intelligence and sharing it with Product Management.

Atlassian offers flexible work options—office, from home, or a combination of the two—and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. They’re seeking a Solution Engineering Manager to lead, inspire, and grow their presales team in Asia, reporting to the Head of Solution Engineering APAC, and they want someone who can motivate teams, deliver results, and develop people while making customers successful. Atlassian’s Solution Engineers are trusted advisors who uncover customer challenges, connect them to outcomes, and show how the platform transforms the way teams work. The role is about creating an environment where the team can thrive, maintaining momentum through ambiguity, and driving toward ambitious goals. Responsibilities include leading and coaching SEs, partnering with Sales to win complex enterprise deals, building relationships with executives and technical stakeholders, removing roadblocks to drive clarity in fast-moving environments, sharing customer insights with Product to shape the roadmap, and recruiting and onboarding top talent across the region.

At Atlassian, you can work from the office, home, or a mix, and the company hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. They’re seeking a Solution Engineering Manager to lead, inspire, and grow the presales team in Asia, reporting to the Head of Solution Engineering APAC, and you should be an experienced SE leader who can motivate teams, deliver results, and develop people. Atlassian SEs are trusted advisors who uncover customer challenges, connect them to outcomes, and show how the platform transforms the way teams work. Your role is to create an environment where your team can thrive, maintain momentum through ambiguity, and move toward ambitious goals. Key responsibilities include leading and coaching SEs, partnering with Sales to win complex enterprise deals, building relationships with executives and technical stakeholders and Atlassian leadership, removing roadblocks and driving clarity in fast-moving environments, sharing customer insights with Product to shape the roadmap, and recruiting, onboarding, and developing top talent across the region.

Atlassian supports flexible, distributed work—employees can work in office, from home, or a mix, and interviews and onboarding are virtual as part of being distributed-first, with hiring in any country where Atlassian has a legal entity. They are looking for a Solution Engineering Manager to lead, inspire, and grow the presales team in Asia, reporting to the Head of Solution Engineering APAC. The role requires an experienced SE leader who motivates teams, develops people, solves tough problems, and ensures customer success, with SEs acting as trusted advisors who connect customer challenges to outcomes using Atlassian’s platform. The manager will create an environment for the team to thrive, maintain momentum through ambiguity, and drive toward ambitious goals. Responsibilities include leading and coaching Solution Engineers, partnering with Sales to win complex enterprise deals, building trusted relationships with executives and technical stakeholders, removing roadblocks, sharing customer insights with Product to shape the roadmap, and recruiting/onboarding/developing top talent across the region.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity to support employees' family, personal goals, and priorities. The company provides a wide range of perks and benefits, including health and wellbeing resources and paid volunteer days, with more information at go.atlassian.com/perksandbenefits. Responsibilities include developing and executing named account or territory plans to maximize expansion and customer success, identifying leads, building relationships with decision makers, delivering sales presentations, negotiating contracts, closing deals, and providing accurate forecasting and sales plans. The role requires cultivating executive relationships, understanding client needs, proposing solutions, collaborating with internal teams (channel, marketing, product, customer success), staying updated on industry trends and competitors, and traveling to meet clients in Indonesia and Vietnam and attend events. You will be the main Atlassian contact or escalation point for designated accounts, run strategy plays to identify opportunities and build long-term relationships, manage complex sales cycles, and coordinate with Channel sales to create strategy for territories and named accounts.

Atlassian offers flexible work options (office, home, or hybrid) and can hire anywhere with a legal entity, serving over 200,000 customers including NASA, Nike, Pixar, and Tesla. The company is seeking an experienced Solution Sales Executive in APAC to lead Jira Service Management sales for the Service Collection in Canberra, Australia, reporting to the Head of Solution Sales Executive-APAC, to grow revenue and build relationships with top Public Sector customers in ANZ. Responsibilities include developing and executing a sales strategy for Service Collection in Australia/New Zealand, defining territory vision, maintaining funnel status, and collaborating with cross-functional teams and partners to ensure customer satisfaction and retention, plus representing the team at events and providing forecasts to senior management. The role will be the first hire of the dedicated Public Sector Solution Sales team, working with Atlassian partners ranging from large IT service providers to other sales and service firms, and coordinating with partner management. Requirements include at least 15 years of sales experience with a proven track record in tech vendors or system integrators, ITSM/CSM market experience, Public Sector exposure with RFP/RFI responses, ability to drive Co-sell and GTM campaigns in Australia, English fluency, Canberra residence preferred, and knowledge of Atlassian products is a plus.

Atlassian offers flexible work options—office, home, or a mix—and hires globally wherever they have a legal entity. They count NASA, Nike, Pixar, and Tesla among their customers, have over 200,000 customers, and are seeking an experienced solutions sales professional to lead Jira Service Management sales in Canberra, Australia as part of the APAC Solution Sales Executive team. The role involves developing and executing a sales strategy to grow revenue for the Service Collection in Australia/New Zealand, defining the territory vision, managing funnel and status, and collaborating with cross-functional teams while representing the service at industry events and providing forecasts to senior management. You’ll work closely with Atlassian partner management and a range of partners, and you’ll be the first hire of the Solution Sales Executive team focused on serving Public Sector customers in ANZ. Requirements include a minimum of 15 years of sales experience in technology vendors or system integrators, ITSM/CSM familiarity, public sector RFP/RFI experience with local SI partners, English fluency, Canberra residency preferred, and knowledge of Atlassian products is a plus.

Atlassian offers flexible work options—office, home, or a hybrid model—and hires people in any country where it has a legal entity. With over 200,000 customers worldwide, the company is seeking a Solution Sales Executive in APAC to lead Jira Service Management sales and drive revenue for the Service Collection in Canberra, Australia. The role involves developing and executing a sales strategy for Australia/New Zealand, managing territory and funnel status, collaborating with cross-functional teams, representing the Service Collection at events, forecasting for senior management, and coordinating with partners. You will be the first hire of the Public Sector–focused Solution Sales Executive team, reporting to the Head of Solution Sales Executive- APAC, and will work with IT service providers and partners to respond to RFPs/RFIs. Requirements include at least 15 years of sales experience in tech, ITSM/CSM familiarity, public sector experience, ability to drive Co-sell/GTM campaigns in Australia, English fluency, Canberra residency preferred, and knowledge of Atlassian products is a plus.

Deviniti seeks a Head of Growth to transform the 100-person Apps product organization from a Product-Led Growth (PLG) model to a Sales-Led Growth (SLG) model with a strong focus on enterprise monetization and strategic direction. Key responsibilities include designing and executing an enterprise growth strategy, managing the Data Center to Cloud migration as a value proposition, building cross-sell and expansion from a 7,000+ customer base, transforming Customer Success and Support into revenue-aware teams, owning the partner program, and shaping the GTM with Demand Generation and Product. The role sits in a remote-friendly environment with occasional on-site meetings in Wrocław and joins a team of 2 Customer Success professionals and 9 Support specialists who directly influence the product roadmap through customer feedback. Required are a proven track record scaling Enterprise SaaS internationally, success in a Sales-Led Growth model, English at C1, migration experience, monetization design, data-driven decision-making, and hands-on enterprise sales; nice-to-have qualifications include Atlassian ecosystem familiarity and ITSM/enterprise process knowledge. Deviniti emphasizes wellbeing, learning, feedback culture, flexibility, hobby groups, and CSR via Deviniti Cares, and the recruitment process includes CV screening, a 30-minute phone interview, an online interview with possible technical task, and a final decision about two weeks after the interview.

Deviniti is hiring a full-time Customer Success Manager for its monday.com team (remote/hybrid) with Polish and English skills to handle SaaS/CRM implementations and sales process optimization. The role focuses on building relationships with a portfolio of key clients, increasing adoption of monday.com solutions, and continuously improving processes within the Revenue unit's Partner Products Department. You will work with the Head of the Project, Account Executive, Account Management, CSM, and Implementation Specialists (plus Demand Generation support) and will be responsible for onboarding and training clients, coordinating growth projects, creating Account Plans, advising on best practices, and delivering meetings, webinars, and documentation. Requirements include at least 3 years of B2B SaaS implementation experience (ERP/CRM/work management), strong workflow optimization and CSM process knowledge, and experience in relevant industries; nice-to-have items include Make/Zapier integrations and knowledge of monday.com tools. Benefits cover wellbeing programs, career development through Udemy, a feedback-focused culture, flexible hours and hobby groups, CSR via Deviniti Cares, and a four-stage recruitment process (CV screening, phone interview, online interview, final decision in about two weeks); apply through Patrycja, with whistleblower protection and privacy policies in place.

Deviniti is seeking a Customer Success Manager to manage a portfolio of key monday.com clients, drive adoption of implemented solutions, and optimize processes on the monday.com platform. The role is part of the Partner Products Department and involves collaborating with the Head of the Project, Account Executives, Account Management, Customer Success Management, and Implementation Specialists, with support from the Demand Generation team. Requirements include fluent Polish and English at B2/C1, at least three years of experience implementing SaaS tools for B2B clients, strong workflow optimization and CSM skills, and experience in industries such as marketing, manufacturing, PMO, CRM, or renewable energy; nice-to-haves include Make/Zapier integrations and knowledge of monday.com. Responsibilities encompass onboarding and training, developing Account Plans to improve retention and adoption, advising on best practices, delivering meetings and webinars, documenting client work, and keeping up-to-date with monday.com changes. Perks include wellness and development programs (Mindgram, Udemy, internal trainings), a culture of feedback via Officevibe, flexible hours and remote/hybrid work with hobby groups, a CSR program through Deviniti Cares, and a four-stage recruitment process guided by Patrycja.

Deviniti is hiring an AI Engineer for remote, full-time work to join a growing AI-focused team (AI Architect, ML Engineer/Data Scientist, Python developers, ML Ops, Full-Stack) that builds advanced enterprise AI tools for regulated environments. The role involves designing and implementing GenAI-based applications (including RAG and agentic workflows), building FastAPI APIs and data pipelines, evaluating models, implementing guardrails and security, integrating with client systems, ensuring observability, writing documentation, reviewing code, mentoring, and taking architectural design ownership. Requirements include at least 5 years of production-grade Python experience with FastAPI and asynchronous programming, hands-on GenAI/LLMs and RAG, familiarity with Azure OpenAI/AWS Bedrock/OpenAI, experience with PostgreSQL and vector stores (pgvector or Qdrant), Docker and basic Kubernetes, CI/CD, Linux, OIDC/OAuth2, observability (OTel), GDPR knowledge, and English at least B2. Nice-to-haves include knowledge of orchestration tools (LangGraph, RAGFlow, Dify, n8n, Temporal), model evaluation tools, OpenShift/Helm/Terraform/Keycloak, RabbitMQ/gRPC, MLOps (MLflow, Weights & Biases), frontend basics, Elasticsearch/OpenSearch, Redis, and experience in regulated sectors and security standards (ISO/SOC 2). Deviniti emphasizes wellbeing, skill development, a feedback-driven culture, flexible hours and remote work, CSR through “Deviniti Cares,” and a four-stage recruitment process; candidates can learn more on their site, and privacy/whistleblower protections are in place.

Deviniti is hiring a Senior Business Analyst to join the Analysis and UX Team (AUX), a remote, autonomous unit of seven that supports project teams and presales across mobile and web applications. The role involves comprehensive business analysis: identifying client needs, gathering and analyzing requirements, creating functional and non-functional specifications, modeling processes, validating feasibility, running stakeholder workshops, collaborating with development teams, and maintaining project documentation throughout the lifecycle. Requirements include at least 4 years of IT analysis experience, work with corporate clients, familiarity with agile and waterfall methodologies, process modeling (UML/BPMN), producing User Stories/Use Cases, knowledge of software development and architecture principles, and fluent English (C1); nice-to-have skills include offer analyses, prompt engineering/AI, system architecture modeling, international projects, and teamwork. Benefits emphasize well-being and development: Mindgram access, in-house coaching, Udemy for Business, internal/external trainings, Officevibe for culture, flexible remote work with hobby groups, and Deviniti Cares CSR with a quarterly charity budget. The recruitment process consists of CV screening, a 30-minute phone interview, an online interview (about 1 hour) with the recruiter and team leader (optionally another meeting), and a final decision about two weeks after the interview; further company information and social links are provided, and there are whistleblower protections and a privacy policy in place.

Deviniti is seeking a Senior Business Analyst to work on a corporate asset management system in a full-time remote role that includes two weeks on-site in Qatar once a month and a Sunday-to-Thursday work week for projects up to six months. You will join the Analysis and UX Team (AUX) within the Application Development unit, a seven-person remote group (Team Manager/Analyst, four BAs, two UX Designers) collaborating on web and mobile projects with agile or waterfall approaches. Responsibilities include identifying the client’s business needs, gathering and analyzing requirements, producing functional and non-functional specs, modeling processes (UML, BPMN), leading workshops, translating requirements into applications, maintaining documentation, supporting pre-sales, and traveling to Qatar for on-site work. Requirements include at least four years of IT analysis experience, experience with corporate clients and both agile and waterfall development, ability to model processes and create User Stories and Use Cases, fluent English (C1), and familiarity with architecture and technical aspects; nice-to-haves include sales support, AI/prompt engineering, system architecture modeling, Gulf-region project experience, and strong teamwork and communication skills. Perks cover wellbeing and development programs (Mindgram, in-house coach, Udemy for Business, Officevibe culture, flexible hours, hobby groups) and Deviniti Cares CSR, plus a four-stage recruitment process (CV screening, phone interview, online interview, final decision about two weeks later) guided by Magda, with more details on the company site.

Deviniti is seeking a Senior/Lead Flutter Developer to join the Mobile Team (remote, full-time, min. 6-month fixed-term) to work on fintech and e-commerce mobile projects using Flutter and Dart with DI. You will participate in app design with UX designers, build the app structure, implement features, conduct code reviews, write unit tests, manage CI/CD, and coordinate with clients. Requirements include at least 5 years of mobile experience (Android/iOS), 2.5+ years with Flutter, strong Flutter/Dart knowledge, experience with Bloc, Freezed, get_it, go_router, state management in large apps, functional programming (fpdart/dartz), DI, testing, design patterns (Repository, UseCase, Factory), and Git with GitFlow or trunk-based workflows. The company emphasizes well-being, skill development, a feedback-driven culture, flexibility (work from home, flexible hours, hobby groups), and CSR through the Deviniti Cares program. Recruitment includes four stages—CV screening, a 30-minute phone interview, an online interview with the recruiter, team lead, and specialist, and a final decision about two weeks after—plus more details on the website and social channels, with whistleblower protection and privacy policy.

Deviniti is hiring a full-time, remote Account Executive to sell monday.com licenses and Deviniti IT services to B2B customers worldwide, requiring fluency in Polish and advanced English and about 3 years of B2B IT sales experience. The role sits in the Revenue unit and works with a team including the Director of Sales, Team Leader, one Account Executive, two Account Managers, and four Customer Success Managers; the team meets twice a week and collaborates closely while partnering with monday.com and other brands as a platinum partner in Central and Eastern Europe. Key duties include managing qualified leads from the demo to close, building relationships with key stakeholders, training clients on monday.com, staying current on features and use cases, and acting as an escalation point for commercial issues while maintaining knowledge of Deviniti offerings. The company highlights wellbeing, skills development via Udemy for Business, a constructive feedback culture via Officevibe, flexible work and hobby groups, and CSR through the Deviniti Cares program, with compensation based on performance. The recruitment process consists of four stages (CV screening, phone interview, online interview, and final decision about two weeks after the interview), with guidance from Iza and links to the about-us page and social profiles, and the company maintains whistleblower protection procedures.