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Atlassian is transforming software development and serves teams worldwide, including NASA, Nike, Pixar, and Tesla, with over 236,000 customers. The Account Executive role will join the Japan team to lead account-based selling for the largest enterprise accounts and scale their Atlassian investments. Account Executives build and implement named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring a high level of customer success. They maintain full account ownership and collaborate with Solution Engineers, Inside Sales, Channel, and Renewal teams, while acting as a promoter for customers by sharing feedback with product and engineering teams to improve the experience. The role emphasizes consultative, solution-oriented, and strategic thinking, with strong cross-functional collaboration with Advisory Services and other internal stakeholders to maximize retention and customer health.

Atlassian is transforming software development globally, counting NASA, Nike, Pixar, and Tesla among its customers and serving over 236,000 worldwide. The Account Executive role in Japan focuses on scaling enterprise investments by developing and implementing named account or territory plans to maximize expansion across Atlassian’s broad product portfolio while ensuring strong customer success. They act as a promoter for customers, sharing experiences and suggestions with product and engineering teams to optimize the customer experience, and coordinate with Channel Partners, Product Specialists, and Marketing. The role requires maintaining full account ownership and working with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated accounts or territories, including collaboration with Advisory Service. It also emphasizes establishing productive relationships with internal Atlassian stakeholders, solution partners, and key customers to support customer health, retention, and overall business outcomes.

Atlassian is transforming software development and helping teams worldwide, including NASA, Nike, Pixar, and Tesla, through software and collaboration. The company has over 236,000 customers, and the Account Executive role in Japan focuses on scaling investments for its largest accounts and improving product adoption. Account Executives are consultative, strategy-driven promoters for customers, sharing feedback with product and engineering while coordinating with Channel Partners, Product Specialists, and Marketing. Responsibilities include developing and implementing named account or territory plans to maximize expansion and ensure customer success, maintaining full account ownership, and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute sales strategies. They also work with Advisory Service and Renewals to optimize customer health and retention and build productive relationships with internal stakeholders, solution partners, and key customers.

Atlassian serves teams worldwide (including NASA, Nike, Pixar, and Tesla) with over 236,000 customers, and this Account Executive role in Japan focuses on helping the largest accounts scale their Atlassian investments. The responsibilities include developing and implementing named account or territory plans to maximize expansion opportunities across a broad product portfolio while ensuring a high bar of customer success, and maintaining full account ownership while coordinating with multiple roles to ensure a seamless customer experience. It also requires working closely with Solution Engineers, Inside Sales, Channel, and Renewal teams to build and execute effective sales strategies for designated territories or named accounts, with strong interlock with Advisory Services to understand technical initiatives and business outcomes, and partnering with Renewals to maximize customer health and retention. The role involves establishing and maintaining productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers, and coordinating with Channel Partners, Product Specialists, and Marketing. The ideal candidate is consultative, solution-oriented, and creative, able to think strategically, prioritize resources, understand the Enterprise Sales process, and apply it to the Atlassian sales model.

- Atlassian offers flexible work options (office, home, or a mix) and hires globally wherever it has a legal entity. - The Value Management Office (VMO) aims to align all interactions with customers’ strategic needs and joint ownership of their long-term success, with the Value Advisor developing scalable value management content and serving as a trusted advisor to senior executives. - The role focuses on senior-level customer engagement, tailored value-driven solutions, financial analysis, critical thinking, and executive storytelling to influence decisions and deliver competitive advantage. - It also involves building and scaling the VMO, collaborating across multiple internal teams, driving innovation at scale, sharing knowledge, mentoring others, and enabling field teams. - Travel of 15–20% is expected for customer-facing meetings, with onsite requirements growing alongside customer demand.

Atlassian offers flexible work arrangements and hires globally, with the Value Management Office focused on aligning all interactions to customers’ strategic needs and long-term success. The Value Advisor in the VMO develops content and assets, shapes strategic value engagements, and acts as a thought leader and trusted advisor to senior executives inside Atlassian and at customer organizations. The role centers on deep customer focus and relationship building with senior decision-makers to create tailored solutions that deliver significant value and a competitive advantage, supported by advanced financial analysis, holistic problem solving, executive storytelling, and cross-functional collaboration to scale value management. It also involves building the VMO’s tooling, content, and enablement, partnering across internal teams to drive innovation at scale and to ensure the value proposition is articulated in complex, high-stakes environments. The position leads the VMO strategy, serves as a senior trusted advisor, mentors others, develops the practice globally, and requires travel of roughly 15-20% for on-site customer engagements.

Atlassian supports flexible work locations and hires in any country with a legal entity; the Value Management Office aims to infuse all interactions toward customers’ strategic business needs with joint ownership of long-term success. As a Value Advisor in Atlassian’s VMO, you’ll develop content, resources, and assets to scale value management, shape strategic value engagements, and act as a thought leader and trusted advisor to senior executives across Atlassian and its customers. Core activities include engaging with senior customer executives to understand objectives and build influential relationships; analyzing complex financial data to craft comprehensive business cases and drive high-impact decisions; and guiding teams to synthesize data and develop holistic, innovative solutions. You’ll build the VMO practice, scale value management across internal teams, build direct-to-customer channels and platforms for outcome-oriented engagement, drive innovation at scale, and operate as a senior trusted advisor while sharing knowledge, mentoring juniors, and enabling field teams in value-based selling. The role requires travel up to 15-20% for customer meetings and on-site work as demand grows.

Atlassian allows flexible work arrangements—office, remote, or hybrid—and hires in any country with a legal entity, with the Value Management Office dedicated to infusing all interactions toward customers’ strategic needs and joint long-term success. As a Value Advisor in the VMO, you’ll develop content, resources, and assets to scale value management, shape and deliver strategic value engagements, and serve as a thought leader and trusted advisor to senior executives across Atlassian and its customer base. You’ll engage with senior customer executives to understand objectives, build influential relationships, and co-create tailored solutions that deliver significant value and competitive advantage. The role requires financial acumen, advanced value articulation, critical thinking, and solution innovation; you’ll own the value framework, synthesize data, guide teams through ambiguity, craft executive narratives, and support strategic decision-making. You’ll build the practice by developing tooling, content, enablement, and OKRs, drive innovation at scale, collaborate across functions, mentor others, lead the practice globally, and travel up to 15-20% for in-person customer engagements.

Atlassian offers flexible work options and hires in any country where it has a legal entity, while the Value Management Office focuses on aligning all interactions with customers’ strategic needs and their long-term success. As a Value Advisor in the VMO, you will develop content, resources, and assets to scale value management, shape strategic value engagements, and serve as a thought leader and trusted advisor to senior executives within Atlassian and across customers. The role emphasizes customer focus and relationship building, engaging senior customer executives to understand their processes and objectives and delivering tailored solutions that provide significant value. It requires financial acumen and advanced value articulation to analyze complex data, craft business cases, and drive high‑impact decisions, while guiding teams through ambiguity and synthesizing information into innovative solutions and executive narratives. You will build and scale the VMO by developing tooling, content, and enablement, partnering across internal groups, leading the practice globally, sharing knowledge externally, mentoring others, and traveling up to 15–20% for customer-facing meetings.

Atlassian supports flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity, focused on customer success through the Value Management Office. As a Value Advisor in the VMO, you will develop content, resources, and assets to scale value management, shape strategic value engagements, and act as a thought leader and trusted advisor to senior executives within Atlassian and with customers. Responsibilities include engaging senior customer executives to understand objectives, building influential relationships, and delivering tailored solutions backed by advanced financial analysis to craft compelling business cases. You will own the organization-wide value framework, synthesize diverse perspectives to design holistic solutions, guide teams through ambiguity, and craft executive-level narratives while building the VMO’s tooling, content, enablement, and cross-functional partnerships to scale. The role also involves leading VMO strategy, driving innovation at scale, sharing knowledge externally, mentoring others, and traveling 15-20% for customer-facing meetings.

Atlassian supports flexible work locations and hires globally where it has a legal entity. The Value Management Office exists to infuse engagements toward customers' strategic needs with joint ownership of their long-term success, and a Value Advisor will develop content to scale value management, shape strategic engagements, and act as a thought leader to executives inside Atlassian and with customers. The role emphasizes engaging senior customer executives, building influential relationships, and delivering tailored solutions that provide significant value and a competitive advantage. It requires advanced financial acumen, critical thinking, and executive storytelling to articulate value, craft business cases, and guide decisions while integrating people, processes, and technology. The position involves building the VMO, collaborating across functions, sharing knowledge, mentoring others, and traveling up to 15-20% for customer engagements.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. They provide a broad benefits package to support employees, their families, and community involvement, including health resources and paid volunteer days. The role focuses on developing and implementing named account or territory plans to maximize expansion and customer success, while identifying leads, building relationships with decision makers, delivering presentations, negotiating, and closing deals. It requires building relationships with C-level executives, collaborating with internal teams, providing accurate forecasting, staying informed about industry trends, and traveling to Indonesia and Vietnam to meet clients. You will be the main contact or escalation point for designated accounts, run strategy plays to grow relationships, manage complex sales cycles, and coordinate with channel sales to develop strategies for territories and named accounts.

Atlassian offers flexible work arrangements—office, remote, or a mix—and hires in any country with a legal entity to support employees’ family and personal goals. Benefits include health and wellbeing resources, paid volunteer days, and additional perks designed to help you engage with your local community. The role’s responsibilities include developing named account or territory plans to maximize expansion opportunities and ensure customer success, and executing strategic sales plans to meet company goals. They also involve qualifying leads, building relationships with decision-makers (including C-level executives), proposing solutions, negotiating contracts, and providing accurate forecasting and account planning. Additional duties include collaborating with internal teams, traveling to client sites in Indonesia and Vietnam, serving as the main contact for designated accounts, running strategy plays, and navigating complex sales cycles with channel sales to build territory strategies.

- Atlassian is transforming software development and helping teams worldwide (including NASA, Nike, Pixar, and Tesla) through software and collaboration, with over 236,000 customers. - The Account Executive role will join the Japan team and focus on enterprise accounts to scale their investments in Atlassian. - This role is account-based selling, building and implementing sales strategies to improve adoption of select products and services, and acting as a promoter by sharing customer experiences with product/engineering to enhance the customer experience. - It requires close coordination with Channel Partners, Product Specialists, and Marketing, and emphasizes being consultative, solution-oriented, strategic, and able to prioritize resources to meet customer needs. - Responsibilities include developing named Account or Territory plans for expansion and customer success, maintaining full account ownership, collaborating with Solution Engineers, Inside Sales, Channel, and Renewal teams, engaging with Advisory Services, and partnering with Renewals and internal stakeholders to maximize customer health and retention.

Atlassian helps global teams—from NASA to Nike to Pixar and Tesla—unlock software collaboration to drive humanity forward, serving over 236,000 customers worldwide. The Account Executive role in Japan focuses on enterprise sales and scaling customer investments across a broad product portfolio through account-based selling. They develop and execute named account or territory plans to maximize expansion and ensure customer success, while maintaining full account ownership and coordinating with Solution Engineers, Inside Sales, Channel, and Renewal teams for a seamless experience. The role also acts as a promoter for customers, sharing experiences and suggestions with product and engineering, and aligning with the Atlassian sales model to optimize the customer experience. They work closely with Advisory Services, Renewals, and other internal stakeholders and partners to maximize customer health, retention, and overall outcomes.

Deviniti is hiring a Senior/Lead Flutter Developer for mobile fintech and e-commerce projects, offering remote, full-time work on a minimum 6-month fixed-term contract, with a team of six Flutter developers and a tech stack including Flutter, Dart, fpdart, and dartz. The role involves working in the Mobile Team on design and architecture, implementing functionality, code reviews and unit tests, CI/CD (Bitrise/Fastlane), App Store/Google Play deployments, and coordinating with clients, while also contributing to team knowledge sharing through Flutter Academy and external meetups. Requirements include at least 5 years of mobile experience (Android/iOS) with 2.5+ years Flutter, strong Dart/Flutter expertise, experience with Bloc, Freezed, get_it, go_router, large-scale state management, functional programming (fpdart/dartz), dependency injection, testing and mocking, design patterns (Repository, UseCase, Factory), and proficient Git workflows. Benefits cover wellbeing initiatives (Mindgram, in-house coach), a culture of feedback via Officevibe, flexible hours and remote work plus hobby groups, and CSR through the Deviniti Cares program with budget for charity initiatives. The recruitment process consists of four stages (CV screening, a 30-minute phone interview, an online interview with the team and a specialist, and a decision about two weeks after the interview), with Magda guiding candidates through the process; more information is available on the company site and social media, and the company upholds a whistleblower protection policy.

Deviniti is hiring an Atlassian Cloud Migration Specialist to join the Atlassian DevOps team (mostly remote but with on-site events), alongside a team of 1 Lead, 1 Atlassian Expert, 2 Atlassian Administrators (Senior, Mid+), and 1 Atlassian Engineer (Junior+). You will migrate Atlassian environments to the cloud (installations and upgrades), administer and provide technical services for Atlassian tools, manage server infrastructure, gather client requirements, troubleshoot issues, support sales, and collaborate with the development team building Jira extensions. Requirements include hands-on experience with Atlassian cloud migrations, solid Linux knowledge, experience with Postgres/MSSQL/MySQL/Oracle, administration of Jira/Confluence/Bamboo/Bitbucket, and strong English; nice-to-haves include Windows, AWS/Azure, scripting (Bash, Python, SQL, Groovy), cloud certifications, and being a team player. Deviniti emphasizes wellbeing (Mindgram and a coach-led activity), skill development with career paths and trainings, a culture of feedback via Officevibe, flexible remote work with hobby groups, and a CSR program called Deviniti Cares. Recruitment consists of four stages (CV screening, phone interview, online interview with the team leader, and a final decision about two weeks after), and Iza will guide you through the process; see their site and social links for more, plus whistleblower protection and privacy policy.

Deviniti is hiring a Senior Account Manager to join the Atlassian Professional Services team within the Revenue Unit; the role is full-time, remote, and requires B2B SaaS sales experience, knowledge of the Atlassian ecosystem, and English at C1/C2. You will be responsible for acquiring new clients and managing the full sales cycle for Atlassian services—consulting, implementations, migrations, administration, and support—across Polish and international mid-market and enterprise accounts. You’ll work in a team-selling Atlassian sales group (currently 3 Account Managers), collaborating with marketing on inbound/outbound campaigns and cross-selling Atlassian licenses and Deviniti Marketplace apps alongside services. Required: 4–5 years of B2B IT sales with hunter/new business experience, consultative selling, ability to handle both business and technical conversations, knowledge of the Atlassian ecosystem, and fluent Polish and English (C1/C2); nice-to-haves include prior Atlassian partner services sales and ITSM/SDLC familiarity. Benefits and culture include wellbeing programs (Mindgram and a coach-led activity), career development through trainings, a feedback-driven culture via Officevibe, flexible remote work and hobby groups, and CSR through the Deviniti Cares program; the recruitment process consists of four stages and more information is on the company site.

Deviniti is hiring a Product Marketing Manager to co-own and execute the Go-to-Market strategy for its Atlassian Marketplace app portfolio, working at the intersection of product, sales, and marketing. You will join the Marketing Unit and lead end-to-end launches, optimize Marketplace listings for conversion, and drive content, demand generation, and post-launch performance analysis. The role emphasizes increasing visibility through SEO and Generative Engine Optimization (GEO) for both traditional search and AI-powered discovery, plus competitive intelligence and close cross-functional collaboration with Product, Sales, and Presales to translate features into customer value. The ideal candidate has 5+ years in B2B SaaS product marketing (preferably with marketplace/platform experience), a proven launch track record, strong content marketing skills, GEO/LLM-driven discovery knowledge, and experience creating sales enablement materials; Atlassian ecosystem or multi-product portfolio experience is a plus. Deviniti highlights well-being, skill development, feedback culture, flexibility, hobby groups, and CSR via Deviniti Cares, and outlines a four-stage recruitment process (CV screening, a 30-minute phone interview, an online interview (potential case study), and a final decision about two weeks later) with details on their site and privacy policy.

Deviniti is hiring a remote, full-time Product Marketing Manager to work on the Atlassian Marketplace app portfolio and co-own the Go-to-Market strategy, translating technical product capabilities into growth-focused positioning. You’ll lead end-to-end go-to-market launches, optimize Marketplace listings and pricing, drive content and demand generation, enhance visibility through GEO and AI-powered discovery, conduct competitive intelligence, and collaborate closely with Product, Sales, and Presales. Requirements include 5+ years in B2B SaaS product marketing (ideally with marketplace or platform ecosystems), strong content marketing and messaging skills, data-driven decision-making, and familiarity with marketing automation and analytics; Atlassian ecosystem experience and multi-product portfolio management are nice-to-haves. Deviniti emphasizes well-being, skills development, constructive feedback culture, flexible remote work with hobby groups, and CSR through the Deviniti Cares program. The recruitment process has four stages (CV screening, a 30-minute phone interview, an online interview with potential case study, and a final decision about two weeks later), with Patrycja guiding applicants; you can learn more on the company site and social channels, and there is a whistleblower policy in place.

Deviniti is seeking an Atlassian Consultant to join an 8-person Atlassian Services team that designs solutions and selects Atlassian tools to improve clients’ PPM and PMO. The role involves assessing current processes, migrating to Atlassian Cloud, configuring Jira Service Management and Confluence, training client teams, and troubleshooting migration issues, requiring experience as an Atlassian consultant/administrator and English/Polish at B2/C1 plus PMO/PPM/Change Management or SAFe certifications. The team values Agile practices, mutual support, proactive problem solving, and strong client service, with a preference for independence and teamwork, plus optional scripting skills; nice-to-have items include Groovy/ScriptRunner scripting, ACP and/or ITIL certifications, Azure, SharePoint, and IT or business education. Benefits highlighted include wellbeing programs (Mindgram and team coach-led activities), ongoing training, a culture of feedback via Officevibe, flexible remote work with hobby groups, and a CSR program (Deviniti Cares). The recruitment process comprises four stages—CV screening, a 30-minute phone interview, an optional online interview with the team leader, and a final decision about two weeks after the interview—with Iza guiding applicants and more information available on the company site and social channels.

Deviniti is hiring a Digital & AI Transformation Advisor in a full-time, mobile role with frequent travel, joining a team of Digital Transformation experts led by Tomasz Stankiewicz, focused on strategic consulting, AI, and Deviniti solutions (Cloud, Atlassian). The role involves co-creating and developing a new Consulting/Business Advisory business line and taking ownership of enterprise client initiatives in business and digital transformation, with a strong emphasis on process optimization and delivering tangible business value. Responsibilities include leading executive-level conversations, diagnosing organizational challenges, shaping the transformation vision, building compelling value propositions, mapping challenges to Deviniti’s portfolio, and driving process simplification and automation in collaboration with clients. Candidates should have at least 10 years in managerial or director roles within large enterprises, deep knowledge of business processes, and the ability to translate complex needs into concrete improvements; desirable extras include practical AI knowledge, TOGAF/ITIL certifications, and familiarity with Deviniti ecosystems. The company offers well-being and development programs, flexible work, a culture of feedback, hobby groups, CSR through Deviniti Cares, and a five-stage recruitment process led by Wiola, culminating in a decision about two weeks after the final interview; interested applicants can learn more on the Deviniti site and apply.

Deviniti is hiring a remote, full-time Demand Generation Manager to drive demand and lead generation for a portfolio of DevOps tools (GitLab, Bitbucket, JFrog) and support sales pipeline growth. You will design, execute, and optimize lead generation campaigns (including Google Ads and LinkedIn Ads), develop landing pages and UX with A/B testing, manage SEO (Ahrefs/Semrush) and LLM/GEO strategies, build HubSpot workflows, and report on pipeline, ROI, and MQL→SQL conversion while collaborating with Sales on outbound activities, enablement materials, and account-based initiatives. You should have at least 5 years of B2B tech SaaS demand gen experience, proven revenue-driven pipeline creation, strong HubSpot expertise, hands-on Google/LinkedIn Ads, SEO tooling, WordPress editing, and English communication; nice-to-haves include DevOps market knowledge, ABM/sales experience, and partner-model collaboration. Deviniti emphasizes independence, a data-driven mindset, well-being initiatives, ongoing training, a feedback-oriented culture, flexible remote work, hobby groups, and CSR through Deviniti Cares. The recruitment process includes four stages—CV screening, a 30-minute phone interview, an online interview (potential case study), and a final decision about two weeks after—with more information on the company site; whistleblower protection is in place, and interested candidates can apply with Patrycja guiding them through the process.

Deviniti is hiring a full-time remote Demand Generation Manager to drive demand and generate leads for a portfolio of DevOps solutions (GitLab, Bitbucket, JFrog) and support sales pipeline growth. You’ll design, execute, and optimize lead generation campaigns (including Google Ads and LinkedIn Ads), create and optimize landing pages, manage on-site and content SEO with Ahrefs or Semrush and implement LLM/Generative SEO strategies, and build HubSpot workflows for lead nurturing, scoring, segmentation, and lifecycle management while reporting on ROI and MQL-to-SQL conversion. You’ll collaborate with Sales on outbound sequences, messaging, database segmentation, develop sales enablement materials, and run account-based initiatives within the existing client base, plus partner with technology vendors on co-marketing campaigns, webinars, and events. Requirements include at least 5 years in demand generation, growth marketing, or performance marketing in B2B tech/SaaS, proven revenue-driven pipeline experience, strong HubSpot expertise, hands-on Google Ads and LinkedIn Ads management, SEO tool knowledge, WordPress editing, and English at least B2 level; nice-to-haves include DevOps market knowledge, ABM/sales cooperation experience, and the ability to work independently. Deviniti emphasizes well-being, skills development, feedback culture, flexible remote work with hobby groups, and its CSR program Deviniti Cares; the recruitment process comprises four stages (CV screening, phone interview, online interview with possible case study, and a final decision about two weeks after the interview), with privacy and whistleblower protections.

Deviniti is hiring a Senior Enterprise Account Manager to drive growth within an existing enterprise client portfolio, owning end-to-end accounts, shaping strategy, and closing high-value deals (typical sizes above PLN 0.5M) in complex IT solutions such as AI, data, software development and Atlassian, with direct engagement of executive leadership. The role centers on expanding revenue in regulated industries (banking, finance, critical infrastructure, natural resources) by building multi-level relationships, identifying business needs, translating them into actionable initiatives, and managing opportunities through RFP/RFI processes using MEDDPICC or similar methodologies. You will primarily work with an existing client base, with new business development optional but recognized if you bring it, and you will drive revenue and project growth through upsell and cross-sell with cross-functional teams (sales, consulting, delivery) and by co-creating account development plans. Expect high autonomy, direct access to leadership, a strong partner ecosystem (BCG, UiPath, Polski Fundusz Rozwoju, Bielik AI), and a comprehensive portfolio that enables end-to-end solutions and real impact on sales strategy. The role offers hybrid work in Warsaw or Wrocław, regular client meetings, a supportive benefits package (healthcare, Multisport, learning platforms) and wellbeing initiatives, and a five-stage recruitment process (CV screen, phone, online, on-site in Wrocław, final decision about two weeks) with more information available on Deviniti's site.

Deviniti is hiring a Senior Account Executive for its Atlassian Sales team to drive consultative sales of licenses and services worldwide. You will actively acquire IT services clients, cross-sell Atlassian licenses and Deviniti products, prepare sales offers, support pre-sales, manage inbound leads, and report progress via CRM, communicating daily in Polish and English. Requirements include at least 3 years of B2B IT sales (enterprise experience preferred), strong prospecting and relationship-building skills, C1 English and Polish, a consultative selling mindset, and analytical thinking; experience with Atlassian tools or SNOW/Azure is a plus. Deviniti emphasizes wellbeing, skill development, a culture of feedback, flexible remote work and hobby groups, and a CSR program (Deviniti Cares) with a company-supported charitable budget. As the largest Atlassian partner in CEE and among the largest globally, Deviniti partners with Atlassian, monday.com, GitLab, and Freshworks; interested candidates can apply through Wiola, following a four-stage recruitment process, with privacy and whistleblower protections in place.

Zendesk is hiring a Staff ML Engineer for the Agentic AI focus within the AI Agents team, with options to work in Melbourne, Sydney, or remotely in AU. The role involves supporting production AI agents that autonomously resolve customer service tickets across 100k+ Zendesk accounts, planning multi-step resolutions and executing actions via live APIs to close tickets without human intervention. The agent core uses an iterative planning architecture with goal decomposition, a reusable skills registry, execution and evaluation loops, and a self-learning mechanism that turns successful patterns into new skills, with performance matching GAIA-class benchmarks and an internal suite of 158+ scenario tests plus continuous regression checks. They seek to push architecture further, addressing issues like ambiguous goals, memory interference across concurrent sessions, selective skill acquisition, and agent-to-agent delegation, while building domain-specific RL models and a hardened evaluation/CI process plus enterprise-grade guardrails. Requirements include 5+ years building production ML/AI systems with hands-on agent experience, strong evaluation instincts (including internal evals), optional RL expertise for language models, and Python/PyTorch fluency, withZendesk highlighting hybrid work, diversity and equal opportunity commitments and accommodations.

Zendesk is offering a Student Developer internship where you will learn what it means to be a Software Engineer by collaborating with global teams to build scalable, high-performance products, writing code, creating design documents and tests, instrumenting changes with metrics and distributed tracing, and deploying to production. The ideal candidate is excited by solving large-scale challenges using new technologies, and is flexible, agile, and adaptable, with an interest in languages or foreign cultures. Zendesk emphasizes diversity, equity and inclusion, aiming to create a sense of belonging and supporting employees through communities. By the end of the program, you'll have learned to address sophisticated problems with simple solutions, contribute to reliable and easy-to-operate software, collaborate across the globe, work in an agile environment, and connect with a diverse intern cohort. The role is hybrid, requiring at least 2 days in the office each week; applicants must be actively enrolled in a CS or related degree with graduation by 2027, have coding skills in at least one language (e.g., JavaScript/React, Ruby/Rails, Java, Go), be authorized to work in the locations applied to, and note that Zendesk may use AI screening; Zendesk is an equal opportunity employer committed to diversity and inclusion.

Zendesk is hiring a Senior Strategic Pursuits Lead to own pursuit strategy for complex, high-value opportunities typically $1M+, leveraging CX and technical expertise to shape executive conversations, orchestrate cross-functional execution, and define value propositions that shift discussions from features to measurable business outcomes. Responsibilities include leading end-to-end pursuits, translating CX requirements into solution and delivery implications, building data-backed ROI models, partnering with platform architects and engineering to de-risk procurement and shorten sale cycles, and leading competitive positioning while serving as executive sponsor to secure internal commitments and present to C-suite stakeholders. Qualifications include a proven track record in strategic deal leadership closing multi-million-dollar enterprise deals in consulting or enterprise technology, deep CX subject matter expertise, strong consultative selling with ROI analyses and executive-level proposals, collaborative executive presence, and demonstrated thought leadership. Preferred qualifications include 12+ years of CX-focused consulting, a bachelor’s degree in engineering, computer science, or related field (MBA preferred), 5+ years applying AI technologies within customer service, exceptional communication and relationship-building skills, and willingness to travel 40–60% for on-site pursuits in a global remote environment. Compensation and culture notes: the US OTE ranges from $218k to $326k with an 80/20 base/commission split, with possible bonuses or incentives; Zendesk also notes AI screening in hiring, supports a hybrid work model, and emphasizes equal opportunity, global diversity and inclusion, and accommodations for applicants with disabilities.

Zendesk is seeking a Strategic Pursuit Lead to own end-to-end, high-value enterprise opportunities (typically $1M+) and shape executive conversations with value propositions that tie CX and technical outcomes to measurable business impact. The role involves leading cross-functional pursuit teams, translating CX requirements into viable solution and delivery implications, building ROI models, partnering with platform architects and engineering, guiding competitive positioning and win themes, and serving as an executive sponsor and external representative. Qualifications include proven strategic deal leadership closing multi-million-dollar deals, CX/transformation expertise, strong consultative selling and financial acumen, collaborative executive presence, and thought leadership with public speaking; 8+ years in CX-related consulting and 5+ years applying AI to customer service; willingness to travel 40–60%; degree preferences include Engineering/CS with MBA preferred. The US OTE ranges from $182,000 to $274,000 with an 80/20 base/commission split, with potential bonuses and location-based adjustments, and compensation details explained in the posting. Zendesk emphasizes AI-powered customer experiences, a hybrid, inclusive workplace, and a commitment to diversity, equity, and inclusion as an equal opportunity employer, with accommodations available for applicants with disabilities.

Zendesk is seeking a Senior Security Analyst to join its Security Technical Compliance team to shape global security compliance, blending deep technical expertise with collaboration across technical and non-technical groups. The role involves conducting comprehensive technical reviews focused on HIPAA and FedRAMP, handling reporting and data analysis, and acting as a trusted advisor in cross-functional projects with Legal, Engineering, Product, and GRC, plus providing technical input in customer meetings and sales engagements. Requirements include solid app/UI testing skills and understanding of SaaS stacks, familiarity with multi-tenant cloud environments (AWS preferred; Azure/GCP helpful), knowledge or ability to learn GDPR/ISO/SOC 2/HIPAA/FedRAMP, strong security fundamentals, and the ability to facilitate cross-functional initiatives and clearly explain concepts; automation/integration experience is a plus. The US base salary range is $126,000 to $190,000 per year, with potential bonuses, benefits, or incentives, and offers are based on capabilities, experience, and location, with base salary shown separately from any incentives. Zendesk emphasizes a fulfilling, inclusive culture with hybrid work options and is an equal opportunity employer committed to diversity, inclusion, and accommodations, with the use of AI or automated decision systems in screening as appropriate.

Atlassian offers flexible work options—office, remote, or hybrid—and can hire people in any country where the company has a legal entity. The role is to lead, coach, and grow a team of Solutions Engineers for Mid-Market accounts and partner with sales leadership to drive revenue and shape customer solutions. It involves building repeatable processes, tools, and best practices to support a high-volume business, strengthening the team's Atlassian software expertise during pre-sales, and engaging with customers to illustrate value. The position also requires collaboration with sales, product, and partner teams to align strategies and outcomes. The ideal candidate has proven leadership in Solutions Engineering or a similar role, a track record of coaching high-performing teams, the ability to scale processes in a fast-growing business, excellent executive presence and customer engagement, and deep knowledge of SaaS and cloud value creation.

At Atlassian, employees can work from the office, from home, or in a hybrid arrangement, giving them more control over family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. The role involves leading, coaching, and growing a team of Solutions Engineers for Mid-Market accounts, partnering with sales leadership to drive revenue growth and shape customer solutions. Responsibilities include building repeatable processes, tools, and best practices to support a high-volume business, strengthening the team’s Atlassian software expertise during pre-sales, jumping into key customer engagements to build trust, and collaborating with sales, product, and partner teams to align strategies and outcomes. The ideal candidate has proven leadership in Solutions Engineering or similar roles, a track record of coaching high-performing teams, the ability to scale processes and maintain operational rigor, excellent executive presence and customer engagement skills, and deep knowledge of SaaS and cloud value creation.

Atlassian allows employees to choose where they work—office, home, or a mix—giving them control to support family, personal goals, and other priorities. They hire in any country with a legal entity and serve over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a mission to unleash team potential through software while driving customer impact and revenue growth. The culture centers on “play as a team,” with mutual support, shared wins, and knowledge sharing, and employees are described as working with Atlassian, not for Atlassian. There’s strong earning potential for the sales team, backed by a vast enterprise market and customer preference for Atlassian products, especially with Fortune 500 clients. The role involves developing strategic plans, identifying and qualifying leads, building executive relationships, negotiating contracts, collaborating with internal teams, forecasting, staying current on industry trends, traveling as needed, and running strategy plays for designated accounts.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, serving over 300,000 customers worldwide (including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola) with a mission to unleash every team’s potential through software and a culture of teamwork where employees work with Atlassian, not for it. The company emphasizes strong earning potential for its sales team due to the large enterprise market and ongoing customer preference for Atlassian products. As a team member, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal groups (Channel Partners, Product Specialists, Account Managers, Solution Engineers) to ensure customer satisfaction, using a hunter mindset. Responsibilities include developing and implementing named account or territory plans to maximize expansion and customer success, creating strategic sales plans to meet targets, identifying and qualifying leads, engaging with decision makers, understanding client needs, delivering solutions, negotiating contracts and pricing, and providing accurate forecasting while coordinating with marketing, product, and customer success. You’ll travel to meet clients, build territory strategies, serve as the main Atlassian contact or escalation point for designated accounts, run strategy plays to build long-term relationships, and navigate complex sales cycles in collaboration with the channel sales organization.

Atlassian allows employees to work in-office, from home, or in a hybrid setup, and hires in any country where it has a legal entity. The company is seeking a Field Marketing Manager to lead full-funnel marketing programs for LATAM with a focus on Brazil, collaborating with regional sales, product marketing, ABM, demand generation, events, and other teams to create a cohesive LATAM marketing approach. The role is an individual contributor responsible for building an integrated marketing strategy with offline and online activations, including in-person and virtual events, digital and content strategy, and awareness, while engaging partner ecosystems for co-marketing. Key duties include owning the LATAM/Brazil regional strategy, delivering campaigns to drive LATAM pipeline, measuring performance, advocating for LATAM sales, coordinating with global teams to execute full-funnel plans, and localizing global marketing content. Requirements include 6-7+ years in B2B field marketing/demand generation with a regional focus, strong program management and cross-functional collaboration, data-driven with marketing automation/CRM experience (Salesforce/Marketo), Portuguese native, and an agile, collaborative mindset capable of managing multiple campaigns.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. They are seeking a Field Marketing Manager to lead full-funnel marketing programs for LATAM, with a focus on Brazil, working with regional sales, product marketing, ABM, demand gen, events, and partner ecosystems. The role is an individual contributor responsible for an integrated marketing strategy that spans offline and online activations, including events, digital content, and awareness, and for collaborating with partner marketing to maximize co-marketing. Key responsibilities include owning the LATAM marketing strategy, delivering campaigns to drive pipeline, measuring performance, managing calendars, aligning with GTM, localizing content, and coordinating cross-team execution. On day one, the candidate should have 6–7+ years in B2B field marketing with regional focus, strong program management and cross-functional collaboration skills, a data-driven mindset, experience with marketing automation/CRM (Salesforce/Marketo preferred), and native Brazilian Portuguese.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. Atlassian is seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within DCOP, focusing on AMER Greenfield accounts and partnering with AEs, SDRs, and sales leadership. The role involves driving strategy with account- and contact-level insights to create 1:1 and 1:Few omni-channel ABM campaigns that generate new pipeline and accelerate deals, plus planning in-person and virtual events to address regional pipeline gaps. You’ll report to the AMER ABM Senior Team Lead and collaborate with the Greenfield Sales team, Partner Marketing, and ABM leadership to ensure consistent communication and effective programs. Candidates should have 7+ years of marketing experience, including 3+ years in ABM within a high-growth environment, a proven track record with 1:1/1:Few ABM across multiple channels, and proficiency with ABM platforms such as Salesforce, Marketo, 6sense, Outreach, ZoomInfo, Demandbase, and Folloze.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. It is seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization, reporting to the AMER ABM Senior Team Lead. The role involves partnering with the AMER Greenfield Sales Team, collaborating with AEs, SDRs, and sales leadership to drive revenue growth in AMER Greenfield accounts through 1:1 and 1:Few omni-channel ABM campaigns that generate pipeline and accelerate deals. Responsibilities include planning and executing in-person and virtual events, working with Partner Marketing, maintaining consistent communication with Sales and ABM leadership, and collaborating with PMMs for content feedback. Requirements include 7+ years of marketing experience with 3+ years in ABM in a high-growth environment, a proven track record of 1:1 and 1:Few ABM motions across multiple channels, outbound programs with sales, and experience with ABM platforms such as Salesforce, Marketo, 6sense, Outreach, ZoomInfo, and Demandbase.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - The company is seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization, partnering with the AMER Greenfield Sales Team. - The role involves developing ABM strategy and executing 1:1 and 1:Few omni-channel campaigns to generate new pipeline and accelerate deals for target AMER Greenfield accounts, along with planning events such as high-touch roundtables. - It requires 7+ years of marketing experience, including 3+ years in ABM, a proven ability to own and measure ABM motions across multiple channels, and collaboration with sales; the position reports to the AMER ABM Senior Team Lead. - The candidate should be data-driven, translate insights into revenue actions, and work with Partner Marketing and Product Marketing Managers, with experience using ABM and sales/marketing platforms like Salesforce, Marketo, 6sense, and others.

Atlassian offers flexible work locations and hires globally, and they are seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization. The role partners with the AMER Greenfield Sales Team, collaborating with AEs, SDRs, and sales leadership to drive revenue growth across Atlassian's Greenfield accounts in the AMER region, reporting to the AMER ABM Senior Team Lead. Responsibilities include driving strategy with insights for AEs/SDRs and creating/managing 1:1 and 1:Few omni-channel ABM campaigns to generate pipeline and accelerate deals, as well as planning and executing in-person and virtual events based on pipeline gaps and sales priorities. Additional duties involve collaborating with Partner Marketing to boost ABM effectiveness, maintaining communication with Sales and ABM Leadership, and working with Product Marketing Managers to relay feedback on content and programs. Requirements include 7+ years of marketing experience with 3+ years in ABM in a high-growth environment, a proven track record of owning and measuring 1:1 and 1:Few ABM motions across multiple channels, strong outbound program development with sales, and proficiency with Salesforce, Marketo, 6sense, Outreach, ZoomInfo, Demandbase, and other ABM platforms.

Atlassian offers flexible work options—office, remote, or a hybrid—and hires in any country where it has a legal entity. The company is seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization, working with the AMER Greenfield Sales Team and reporting to the AMER ABM Senior Team Lead. You will drive strategy by delivering insights to AEs/SDRs and collaborate to create and manage 1:1 and 1:Few omni-channel ABM campaigns that generate pipeline and accelerate deals in AMER Greenfield accounts, including planning high-touch events. Additional duties include partnering with Partner Marketing, maintaining strong communication with Sales and ABM Leadership, and working with PMMs to relay feedback on content and programs. Requirements include 7+ years of marketing experience with 3+ years in ABM in a high-growth environment, a proven ability to execute and measure 1:1 and 1:Few ABM motions across multiple channels, a data-driven mindset, and experience with ABM/CRM platforms such as Salesforce, Marketo, 6sense, CommonRoom Outreach, ZoomInfo, TechTarget Priority Engine, Reachdesk, Folloze, Demandbase, and others.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity. The company is seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within DCOP, reporting to the AMER ABM Senior Team Lead, to support the AMER Greenfield Sales Team. The role involves developing strategy and partnering with AEs, SDRs, and sales leadership to drive revenue growth through 1:1 and 1:Few omni-channel ABM campaigns, generating pipeline, and accelerating deals in AMER, as well as planning and executing in-person and virtual events and coordinating with Partner Marketing. It also requires maintaining ongoing communication with Sales and ABM Leadership and collaborating with PMMs to relay content feedback and program improvements. Qualifications include 7+ years of marketing experience with 3+ years in ABM in a high-growth environment, a proven track record of multi-channel ABM motions and outbound programs with sales, a data-driven mindset, and experience with ABM platforms such as Salesforce, Marketo, 6sense, CommonRoom, Outreach, Zoominfo, and others.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. Atlassian is seeking an experienced Account-Based Marketing (ABM) Manager to join its Global ABM and Regional Demand Generation team within the DCOP organization, focusing on AMER Greenfield accounts. The role partners with the AMER Greenfield Sales Team (AEs, SDRs, and sales leadership) to drive revenue growth by creating 1:1 and 1:Few omni-channel ABM campaigns that generate pipeline and accelerate deals. Responsibilities include planning and executing in-person and virtual events, collaborating with Partner Marketing and Product Marketing Managers, and maintaining communication on insights and outcomes with Sales and ABM Leadership. Requirements include 7+ years of marketing experience with 3+ years in ABM, a proven track record of multi-channel ABM motions, outbound programs with sales, a data-driven mindset, and experience with ABM platforms like Salesforce, Marketo, 6sense, and others.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, with software that helps teams organize, discuss, and complete work. Its products, including Jira Software, Confluence, and Jira Service Management, are used by Fortune 500 companies and other organizations worldwide to help teams work better together and deliver quality results on time. The Mid-Market sales team focuses on mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, and achieving revenue targets, while acting as a strong advocate by feeding customer feedback to product and engineering. Collaboration with Channel Partners, Account Managers, Solution Engineers, and Deal Desk is essential to guide deployments and deliver a high level of customer success, aligned with Atlassian values. The role involves developing and executing account/territory plans for the ANZ mid-market, prospecting and closing new business, expanding existing accounts with tailored solutions, maintaining forecasts and CRM hygiene, staying current on market dynamics and competition, and occasional travel within the ANZ region.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where the company has a legal entity. Atlassian’s tools—Jira Software, Confluence, and Jira Service Management—help teams collaborate, organize work, and deliver results, and their customers include NASA, Audi, Kiva, Deutsche Bank, Dropbox, and many Fortune 500 firms. The Mid-Market sales team manages mid-sized customer portfolios, identifies cloud-first opportunities, pursues cross-sell and expansion, achieves revenue targets, and advocates for customers by feeding feedback to product and engineering to improve the experience. All work is done in close collaboration with Channel Partners, Account Managers, Solution Engineers, and Deal Desk, guided by Atlassian values and a collaborative sales model. In ANZ, the role involves developing and executing account/territory plans, qualifying and closing new business while growing existing accounts, building trusted relationships with tailored solutions, coordinating internal teams for seamless customer success, maintaining forecasts/CRM hygiene, staying current on market dynamics, and occasionally traveling across the ANZ region.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, aiming to unleash the potential of every team with products like Jira Software, Confluence, and Jira Service Management. Its software helps teams organize, discuss, and complete work, and is relied on by the Fortune 500 and over 300,000 companies worldwide, including NASA, Audi, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized ANZ customers, pursuing cloud-first opportunities, cross-sell and user expansion, and revenue targets, while advocating for customers to product and engineering teams. All responsibilities are carried out in close collaboration with Channel Partners, Account Managers, Solution Engineers, and Deal Desk, and guided by Atlassian values in supporting customers' deployment at scale. The role requires developing and executing account/territory plans for ANZ, building trusted relationships, maintaining forecasts and CRM hygiene, staying current on market dynamics, and occasional travel across the ANZ region.

Appfire promotes a flexible, remote-first culture where you choose where to work, when to take time off, and how you grow. The Senior Analytics Engineer will build and activate Appfire’s company-wide Snowflake data asset, create scalable metrics and self-service analytics, and collaborate with Analytics Engineers, Data Engineers, and Business Partners using DBT, SQL, and Python. Requirements include 5+ years in analytics engineering, strong SQL and data warehousing knowledge, and Python/DBT experience, with preferred exposure to dbt, cloud platforms (AWS/GCP/Azure), BI tools, data wrangling, and end-to-end SDLC ownership. Benefits include equity, 25 days of annual leave with carryover, reduced summer hours, a remote role in Spain with Bilbao office option, Appfire University, private health insurance, a home-office stipend, and three paid volunteering days. Appfire is an 850+ employee, remote-first company across 28 countries, with CSR via Pledge 1%, a customer base including 55% of the Fortune 500, ISO 27001/27017 and SOC 2 certifications, and recognitions from Deloitte, Inc., BuiltIn, and Inc. 5000.

Tempo is a global technology company with 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting that help modern teams turn vision into value. Originating in 2007 and now the #1 time management add-on for Jira, Tempo has grown into a trusted name in the Atlassian ecosystem and aims to be a tech company with a heart. The Senior Solutions Engineer role in Sydney, APAC, is a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, focusing on mid-market and enterprise accounts and blending technical mastery with business value. Responsibilities include strategic value selling, AI-enabled SPM advocacy, partner enablement, technical pre-sales leadership through discovery, architecture reviews, RFPs and POCs, plus feeding customer insights back to product. Requirements include 5+ years of solutions engineering or enterprise consulting in enterprise B2B, domain expertise in SPM/PPM/financial planning/resource capacity/enterprise agility, AI/data literacy, ecosystem and Atlassian Cloud experience a plus, with a remote-first environment and extensive benefits and growth opportunities.

A Technical Consultant helps clients maximize value from monday.com and Atlassian products (Jira, Confluence) by serving as the primary delivery resource for monday.com projects while also contributing to Atlassian work as needed. Day-to-day work includes discovery, solution design, hands-on implementation, system integration, and process automation, from configuring boards and workflows to upgrades, migrations, and scripted solutions. The role includes presales involvement, such as scoping conversations, effort estimates, proposals, and platform demos for a range of client stakeholders, while staying current across both ecosystems. Key activities involve early-stage discovery workshops, stakeholder interviews, defining clear problem statements, and designing creative, scalable solutions with build vs. configure vs. integrate decisions. Deliverables cover solution delivery across both platforms, low/no-code integrations and scripted solutions, change management, measurable outcomes, documentation, training, admin tasks, and ongoing client engagement as a trusted advisor.

The Senior Partner Development Manager will build and grow Atlassian’s partnerships in the Americas in a development-focused role, recruiting, onboarding, and accelerating early-stage partners toward maturity with joint business plans and co-sell motions across AI/ML, cloud migration, ITSM transformation, and platform adoption. You’ll own the full lifecycle of partner development—from sourcing and evaluating potential partners against strategic criteria to onboarding them through signed agreements and guiding them to their first measurable revenue contribution via BASICC plans. You’ll drive pipeline generation through target account mapping, Development Fund usage, and joint go-to-market campaigns, maintain Salesforce pipeline visibility, and enable Direct Sales with structured co-sell motions to accelerate deals. You’ll be accountable for meeting named partner targets (NNACV, Sourced Pipeline, Contributed NNACV, Sourced NNACV) and act as the single owner of partner performance with quarterly business reviews, orchestrating cross-functional collaboration across Partner Sales, Partner Solutions, Marketing, and Field Operations to operate as #ONETEAM. Finally, you’ll validate partner capabilities with Partner Solutions, help partners build differentiated solution practices on Atlassian’s platform, and capture and publish Partner Value Stories every half to demonstrate measurable customer outcomes and partner impact.

Atlassian is seeking a Senior Partner Development Manager to build and grow its next-generation partnerships across the Americas in a development-focused, remote-in-the-US role reporting to the Head of AMER Partner Management & Development within the Partner & Alliances organization. The role identifies, recruits, qualifies, and onboard new partners—ranging from consulting firms to MSPs and technology-adjacent firms with capabilities in AI/ML, cloud migration, ITSM transformation, and platform adoption—and shepherds them from signed agreement through initial revenue. It owns the full lifecycle of partner development, including creating internal business cases, delivering BASICC partner plans, guiding accreditation and enablement milestones, and ensuring deal registration and Salesforce hygiene with quarterly executive reviews. Pipeline generation is central, driving target account mapping, Development Fund utilization, and joint go-to-market campaigns, while maintaining pipeline visibility in Salesforce and enabling Direct Sales through structured co-sell motions. The role is accountable for meeting NNACV and pipeline targets, acts as the single owner of partner performance, coordinates cross-functional teams (Partner Sales, Partner Solutions, Marketing, Field Ops), collaborates with Partner Solutions to validate capabilities and differentiation, and captures and publishes Partner Value Stories biannually to demonstrate measurable customer outcomes.

Atlassian offers flexible work options (office, home, or a mix) and hires in any country with a legal entity, giving employees greater control over work-life balance. The Public Sector Enterprise Advocate role focuses on deeply understanding customers, nurturing relationships, and driving migration to the FedRAMP cloud through strategic account planning and value delivery. The role also serves as the customer account lead, coordinating support and cross-functional teams (Channel Partners, Solutions Engineers, and others) to guide the customer journey with Atlassian. It acts as a liaison between executives in product and engineering and customers to influence the roadmap and continually improve the customer experience. The position asks if you are customer-obsessed, resourceful, and passionate about the Enterprise Sales process, describing it as a career-changing opportunity reporting directly to the Director of Federal Sales.

Atlassian offers flexible work options—office, home, or a combination—and hires globally where it has a legal entity. The Public Sector Enterprise Advocate role involves deeply understanding customers, growing relationships, and driving migration to Atlassian’s FedRAMP cloud. The position also serves as the customer account lead, coordinating cross-functional teams such as Channel Partners and Solutions Engineers to support customers on their journey. It acts as a crucial liaison between executives in product and engineering and customers, helping guide the roadmap and improve the overall customer experience. The posting invites candidates who are customer-obsessed, resourceful, and enthusiastic about the Enterprise Sales process, calling it a career-changing opportunity reporting to the Director of Federal Sales.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever they have a legal entity. They’re seeking an experienced attorney to join the Transformation and Scale team within the Commercial Legal group, focusing on the Partners & Alliances organization and related initiatives. The role is an individual contributor reporting to the Senior Director, Transformation and Scale (who reports to the Deputy General Counsel, Head of Commercial) and emphasizes a programmatic, scale-focused approach. Responsibilities include drafting, negotiating and advising on partner agreements, developing programs and policies for Partners & Alliances, and contributing to contract drafting, playbooks, and AI-enabled initiatives. Atlassian values a customer-first, risk-based decision-making culture, collaboration, asynchronous global teamwork, and a passion for understanding Atlassian products and innovation.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The company is seeking an experienced attorney to join the Transformation and Scale team within the Commercial Legal group, specifically covering the Partners & Alliances organization. Responsibilities include drafting, negotiating, and advising on partner agreements; developing programs and policies for Partners & Alliances; and scaling the team’s support while collaborating on other Transformation and Scale initiatives. The role is an individual contributor reporting to the Senior Director, Transformation and Scale, with opportunities to contribute to contract drafting and playbooks and to use AI in the work. The team emphasizes putting customers first, making smart risk-based decisions, collaborating across teams, working asynchronously with global colleagues, and building product understanding to drive innovation.

Atlassian supports flexible work options—office, remote, or hybrid—so colleagues can balance family and personal priorities, and hires can occur in any country where the company has a legal entity. The role is for an experienced attorney on the Transformation and Scale team within the Commercial Legal group, reporting to the Senior Director, Transformation and Scale, who reports to the Deputy General Counsel, Head of Commercial. You’ll draft, negotiate, and advise on partner agreements and transactions, and develop programs, policies, and offerings for the Partners & Alliances organization, including guidance on complex legal and business issues. You’ll develop and implement strategies to scale support for Partners & Alliances and collaborate on other Transformation and Scale and Commercial Legal initiatives, including contract drafting, playbooks, and the use of AI. The team emphasizes a customer-first, risk-based, collaborative approach, and you’ll work asynchronously with global colleagues while learning and using Atlassian products to inform your work.

Atlassian offers flexible work arrangements, allowing employees to work in an office, from home, or in a hybrid setup, and they hire in any country where they have a legal entity. They are seeking an experienced attorney to join the Transformation and Scale team within the Commercial Legal group, focusing on the Partners & Alliances organization. The role is an individual contributor reporting to the Senior Director of Transformation and Scale, with opportunities to collaborate on other key initiatives and to apply a programmatic, scalable approach to legal support. Key responsibilities include drafting, negotiating, and advising on partner agreements; developing programs and policies for Partners & Alliances; and scaling support while engaging with other initiatives, such as contract drafting and playbooks, including the use of AI. The team prioritizes putting customers first, making risk-based decisions, collaborating across the organization, and learning Atlassian products to better understand the business and work with peers.

Atlassian offers flexible work options—office, remote, or a mix—and hires people in any country where it has a legal entity. The company is seeking an experienced attorney to join the Transformation and Scale team within the Commercial Legal group as an individual contributor, reporting to the Senior Director, Transformation and Scale, who reports to the Deputy General Counsel, Head of Commercial. The role focuses on partnering with the Partners & Alliances organization, drafting, negotiating, and advising on partner agreements and transactions, and developing programs and policies. It involves developing and implementing strategies to scale support for Partners & Alliances and collaborating on other Transformation and Scale and Commercial Legal initiatives, including contract drafting, playbooks, and the use of AI. Atlassian emphasizes a customer-first, risk-based, collaborative approach and asynchronous collaboration across a global team, with an emphasis on learning Atlassian products to better understand the business.

At Atlassian, you can work in-office, from home, or a mix of both, with hiring available in any country where the company has a legal entity. Atlassian is seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization, focusing on the AMER region and strategic accounts. The ideal candidate is a creative, data-driven marketer with a proven track record of creating high-impact ABM campaigns to engage decision-makers and drive revenue growth in collaboration with the AMER Strategic Sales Team (AEs, SDRs, and sales leadership). Responsibilities include driving strategy with insights for AEs/SDRs, managing 1:1 and 1:Few omni-channel ABM campaigns, planning events, collaborating with Partner Marketing and PMMs, and maintaining communication with Sales and ABM leadership. Requirements on day one include 7+ years of marketing with 3+ years ABM in a high-growth environment, experience owning and measuring 1:1 and 1:Few ABM motions across multiple channels, a data-driven mindset, and proficiency with ABM platforms such as Salesforce, Marketo, 6sense, CommonRoom, Outreach, ZoomInfo, TechTarget Priority Engine, Reachdesk, Folloze, and Demandbase.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where they have a legal entity. They are seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization. The role partners with the AMER Strategic Sales Team (AEs, SDRs, and sales leadership) to drive revenue growth across Atlassian's Strategic accounts in the AMER region, reporting to the AMER ABM Senior Team Lead. Responsibilities include strategy development, managing 1:1 and 1:Few omni-channel ABM campaigns that generate new pipeline and accelerate deals, planning events, and collaborating with Partner Marketing and PMMs while maintaining clear communication with Sales and ABM Leadership. Requirements on day one include 7+ years of marketing experience with 3+ years in ABM, a proven ability to own and measure 1:1 and 1:Few ABM motions across channels, outbound programs with sales, and experience with Salesforce, Marketo, 6sense, CommonRoom Outreach, Zoominfo, TechTarget Priority Engine, Reachdesk, Folloze, and Demandbase.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires worldwide where it has a legal entity. They’re seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within DCOP, reporting to the AMER ABM Senior Team Lead. The role involves partnering with the AMER Strategic Sales Team and collaborating with Account Executives, SDRs, and sales leadership to drive revenue in Atlassian’s AMER strategic accounts through 1:1 and 1:Few omni-channel ABM campaigns. Responsibilities include strategy development with insights for AE/SDR actions, planning events, collaborating with Partner Marketing and PMMs, and maintaining ongoing communication with Sales and ABM Leadership. Requirements include 7+ years of marketing experience with 3+ years in ABM, a proven track record in 1:1 and 1:Few ABM motions across multiple channels, outbound programs with sales, and hands-on experience with ABM platforms such as Salesforce, Marketo, 6sense, CommonRoom, Outreach, ZoomInfo, TechTarget Priority Engine, Reachdesk, Folloze, and Demandbase.

Atlassian offers flexible work options (office, home, or hybrid) and can hire people in any country where they have a legal entity. They are seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the Demand, Campaigns, Operations and Partner (DCOP) organization, reporting to the AMER ABM Senior Team Lead. The role involves partnering with the AMER Strategic Sales Team, AEs, SDRs, and sales leadership to drive revenue growth in strategic AMER accounts, including developing strategy and managing 1:1 and 1:Few omni-channel ABM campaigns to generate pipeline and accelerate deals. It also requires planning and executing in-person and virtual events, collaborating with Partner Marketing and Product Marketing Managers, and maintaining clear communication with Sales and ABM Leadership. On day one, the candidate should have 7+ years of marketing experience with 3+ years in ABM, a proven track record across multiple channels, experience building outbound programs with sales, a data-driven mindset, and familiarity with ABM platforms such as Salesforce, Marketo, 6sense, and others.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity to support personal goals and priorities. They are seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization to drive revenue growth across Atlassian’s AMER Strategic accounts. The ideal candidate will be a creative, data-driven marketer with a proven ABM track record, partnering with the AMER Strategic Sales Team, AEs, SDRs, and sales leadership, and reporting to the AMER ABM Senior Team Lead. Key responsibilities include driving strategy with insights for AEs/SDRs, managing 1:1 and 1:Few omni-channel ABM campaigns that generate pipeline and accelerate deals, planning events, collaborating with Partner Marketing and PMMs, and communicating insights and results to Sales and ABM leadership. On day one, they should have 7+ years of marketing experience (including 3+ years in ABM), a proven ability to execute 1:1 and 1:Few ABM motions across multiple channels, a data-driven mindset, and experience with a suite of platforms such as Salesforce, Marketo, 6sense, Outreach, Zoominfo, and others.

Atlassian supports flexible work locations and can hire people in any country where it has a legal entity. Atlassian is seeking an experienced Account-Based Marketing (ABM) Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization. The role involves partnering with the AMER Strategic Sales Team, collaborating with AEs, SDRs, and sales leadership to drive revenue growth across Atlassian's strategic accounts in the AMER region, and reporting to the AMER ABM Senior Team Lead. Responsibilities include driving strategy, creating and managing 1:1 and 1:Few omni-channel ABM campaigns to generate pipeline and accelerate deals, planning in-person and virtual events, and collaborating with Partner Marketing and Product Marketing Managers, while maintaining consistent communication with Sales and ABM leadership. Required qualifications include 7+ years of marketing experience with 3+ years in ABM in a high-growth environment, a proven ability to own and measure 1:1 and 1:Few ABM motions across multiple channels, and experience with sales/marketing and ABM platforms such as Salesforce, Marketo, 6sense, CommonRoom, Outreach, ZoomInfo, TechTarget Priority Engine, Reachdesk, Folloze, Demandbase, etc.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. Atlassian is seeking an experienced Account-Based Marketing Manager to join the Global ABM and Regional Demand Generation team within the DCOP organization to drive revenue in Atlassian's AMER strategic accounts. The role involves partnering with the AMER Strategic Sales Team and collaborating with AEs, SDRs, and sales leadership to create 1:1 and 1:Few omni-channel ABM campaigns that generate new pipeline and accelerate deals, using account- and contact-level insights. It also entails planning and executing in-person and virtual events, coordinating with Partner Marketing, and maintaining communication with Sales, ABM Leadership, and PMMs for feedback and alignment. On day one, candidates should have 7+ years of marketing experience (including 3+ years ABM in a high-growth environment), a proven track record with multi-channel ABM motions, outbound programs with sales, a data-driven mindset, and experience with core platforms such as Salesforce, Marketo, 6sense, and others.

Atlassian lets employees choose office, home, or hybrid work, hires globally in countries with a legal entity, and conducts interviews and onboarding virtually as part of being a distributed-first company. Atlassian's software helps teams collaborate and complete work, with products like Jira Software, Confluence, and Jira Service Management used by Fortune 500 companies and organizations such as NASA, Audi, and Deutsche Bank. The Mid-Market sales team manages a portfolio of mid-sized customers, pursuing cloud-first opportunities, cross-sell and expansion, and serving as a customer advocate by feeding feedback to product teams, working closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. In this role you own about 40 accounts (200-10,000 seats), carry a $2-4M annual quota, and lead a cross-functional deal team (SDR, SE, SSE, AM, partners) as the quarterback, building executive relationships across IT, business, and sales groups using MEDDPICC to qualify and win complex opportunities. You will identify and close multithreaded opportunities, collaborate to maintain high customer satisfaction, negotiate and price contracts, source and qualify leads to maintain a healthy pipeline with accurate forecasting, stay current on industry trends, and travel occasionally for customer meetings and team events.

At Atlassian, the company operates with a distributed-first model, allowing flexible work locations and virtual interviews and onboarding for hires in countries where it has a legal entity. It unleashes team potential through agile & DevOps, IT service management, and work management software—Jira Software, Confluence, and Jira Service Management—used by the Fortune 500 and many other organizations, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team handles about 40 accounts (200–10,000 seats), carries a $2–4M annual quota, and leads cross-functional deal teams to drive net-new growth and expansion while advocating for the customer to feed product feedback. The role involves building executive relationships across IT, business, sales, and marketing, qualifying and closing complex opportunities using MEDDPICC, and pursuing multithreaded, multi-solution deals based on customer outcomes. Collaboration with channel, marketing, product, and customer success is essential to maintain a healthy pipeline with accurate forecasting, stay current on industry trends, and travel occasionally for customer meetings and events.

Atlassian offers flexible work locations—office, home, or a mix—and hires globally with virtual interviews and onboarding as part of being a distributed-first company. Atlassian's products, including Jira Software, Confluence, and Jira Service Management, help teams organize and complete work, and are relied upon by Fortune 500 companies and others like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first opportunities, drives cross-sell and expansion, nurtures relationships, and targets revenue, while advocating for customers and feeding feedback to product and engineering. In this role you will own a book of about 40 accounts (200-10,000 seats), carry a $2-4M annual quota, lead cross-functional deal teams, and maintain executive relationships, using MEDDPICC to qualify and win complex opportunities. You will also collaborate with channel, marketing, product, and customer success teams, negotiate contracts, forecast accurately, stay informed on industry trends, and travel occasionally for meetings and events.

At Atlassian, employees can work from an office, from home, or a mix of both, with virtual interviews and onboarding as part of a distributed-first approach and global hiring. Atlassian’s products—Jira Software, Confluence, and Jira Service Management—help teams collaborate and deliver results, and are used by the Fortune 500 and companies like NASA, Audi, Deutsche Bank, and others. The Account Executive, Mid Market role manages about 40 accounts (200–10,000 seats) with a $2–4M annual quota, handling the full sales cycle from prospecting to closing. The role requires building executive relationships, developing strategic account plans, and leading a cross-functional deal team (SDR, SE, SSE, AM, partners) to drive expansion and customer success, using MEDDPICC to qualify complex opportunities. Responsibilities also include forecasting, pipeline management, customer advocacy, collaborating with channel/product/success teams, staying aware of industry trends, and occasional travel for meetings and events.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. Atlassian's tools—Jira Software, Confluence, and Jira Service Management—help teams collaborate and are trusted by the Fortune 500 and many other companies worldwide. The Account Executive, Mid Market team manages about 40 accounts (200–10,000 seats), driving net-new growth and expansion while advocating for customers and feeding feedback to product and engineering. Responsibilities include owning the full sales cycle, hitting a $2–4M annual quota, leading cross-functional deal teams, developing territory plans, building executive relationships, applying MEDDPICC, closing complex multi-solution opportunities, maintaining a healthy pipeline, and delivering accurate forecasts in collaboration with channel, product, marketing, and customer success. The role requires staying current on industry trends, traveling occasionally for customer meetings and events, and reporting to the Manager, Account Executive Mid Market.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in countries where they have a legal entity, grounded in a “play as a team” culture. Employees work with Atlassian, not for Atlassian, and the company emphasizes mutual support, shared wins, and knowledge sharing. In pre-sales, responsibilities include partnering with direct sales, partners, and large account teams on Fortune 500 customers to track profiles, business problems, roadmaps, and solution success to optimize the account. The role requires customer discovery, identifying cross-product opportunities, becoming a product expert, and articulating how Atlassian products and solutions solve business problems. It also involves leading value-based demonstrations across stakeholders, guiding technical needs, forging strong partnerships with account executives, collecting feedback for product management, and continuously learning to refine knowledge and processes.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, all anchored in a culture that values "play as a team." Employees work with Atlassian, not for Atlassian, supporting one another, celebrating wins together, and sharing knowledge. In pre-sales, responsibilities include partnering with direct sales, partners, and larger account teams on Fortune 500 customers to map the customer profile, business problems, roadmaps, and solution success to optimize the account. The role requires being a product expert of Atlassian software, delivering value-based demonstrations, and articulating how the full portfolio works together to unlock the power of teams. Additional duties include understanding customer needs, identifying cross-product opportunities, documenting product feedback and competitive intelligence for product management, and continually learning about pre-sales, products, and sales processes.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, reflecting a culture that supports family, personal goals, and priorities and a belief in "play as a team." - It emphasizes that employees work with Atlassian, not for Atlassian, fostering collaboration, mutual support, and knowledge sharing. - The pre-sales role partners with direct sales, partners, and larger account teams on Fortune 500 customers, conducting discovery to understand the current state, business problems, roadmaps, and solution success to optimize within the territory. - It requires being a product expert across Atlassian offerings, delivering compelling value-based demonstrations, and guiding customers’ technical needs to gain buy-in. - The role also focuses on forging strong partnerships with account executives, capturing product feedback and competitive intelligence for product management, and continuously learning to refine knowledge and processes.

- Atlassian offers flexible work locations—office, home, or a combination—and hires in any country with a legal entity to support employees’ family and personal goals. - The company emphasizes a “play as a team” culture where people support one another, celebrate wins, and share knowledge; employees work with Atlassian, not for Atlassian. - The role involves partnering with direct sales, partners, and larger account teams on Fortune 500 customers to understand the customer profile, business problems, roadmaps, and solution success within the territory. - You’ll be a product expert, conduct customer discovery, identify cross-product opportunities, lead value-based demonstrations, and map Atlassian offerings to the customer’s needs to unlock the power of teams. - The position requires forging strong partnerships with aligned account executives, tracking product feedback and competitive intelligence, and continuously learning about Atlassian products, progress, and sales processes.

Atlassian offers flexible work options and this non-traditional Sales role is fully remote, open to eligible candidates in the UK or Poland only. Atlassian strives for equitable, explainable compensation; in Poland the base pay range is PLN 168,000 to PLN 197,400 and pay is determined by skills and experience, with potential benefits, bonuses, commissions, and equity. The role sits in the Mid Market Sales team, which helps Atlassian’s largest customers scale their investments and was established in 2019, drawing on a mix of experience from Fortune 500 companies and startups and guided by Atlassian values. You will report to the Mid-Market Sales Manager. Your responsibilities include developing and implementing named account or territory plans to maximize expansion and customer success, collaborating with channel sales to craft strategies for your territory, and serving as the main point of contact for designated Mid-Market accounts.

- Atlassian offers flexible work options, including in-office, remote, or hybrid arrangements, with a fully remote non-traditional Sales role eligible only in the UK or Poland. - The company emphasizes pay transparency, noting a base pay range higher than typical markets and a Poland salary of PLN 168,000 to PLN 197,400, with potential eligibility for benefits, bonuses, commissions, and equity. - The role is part of Atlassian's Mid Market Sales team, which helps the largest customers scale their investments in Atlassian and was established in 2019. - The team draws on experience from Fortune 500 companies and startups and aims to apply Atlassian values to create a revolutionary sales model. - Responsibilities include developing and implementing named account or territory plans to maximize expansion and customer success, collaborating with channel sales to craft strategies for designated territories or accounts, and serving as Atlassian's main point of contact for designated Mid-Market accounts.

Atlassian offers flexible work options, including a fully remote, non-traditional Sales role open to eligible candidates in the UK or Poland. The base pay range for Poland is PLN 168,000 to PLN 197,400, and the role may include benefits, bonuses, commissions, and equity. The Mid Market Sales team helps large customers scale their Atlassian investments and was established in 2019. The team has experience across Fortune 500 companies and startups and is guided by Atlassian values, with you reporting to the Mid-Market Sales Manager. In this role, you will develop and implement named account or territory plans to maximize expansion and customer success, collaborate with channel sales, and be Atlassian's main point of contact for designated Mid-Market accounts.

Atlassian offers flexible work options, allowing office, home, or hybrid arrangements, and this non-traditional Mid Market Sales role is fully remote and eligible only for candidates in the UK or Poland. Atlassian’s pay transparency states a higher-than-typical baseline range, with base pay determined by skills and experience; for Poland the range is PLN 168,000 to PLN 197,400, and the role may include benefits, bonuses, commissions, and equity. The role sits within Atlassian’s Mid Market Sales team, which helps large customers like Vodafone, Daimler, and Klarna scale their Atlassian investments and was established in 2019. You will report to the Mid-Market Sales Manager and develop and implement named account or territory plans to maximize expansion opportunities and ensure customer success. You’ll collaborate with the channel sales organization to build sales strategies for designated territory or named accounts and serve as Atlassian’s main point of contact for designated Mid-Market accounts.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or in a hybrid arrangement to support personal priorities. They hire in any country with a legal entity, and the Product DE team is seeking a Senior Data Engineer reporting to the Senior Data Engineering Manager. The role involves designing premier data architecture, translating business needs into technical requirements, and leading initiatives to improve overall system efficiency. Responsibilities include partnering across engineering, mentoring junior engineers, collaborating with leadership, product engineers, program managers, and data scientists to prioritize data requirements, and developing scalable ELT/ETL pipelines, robust data models, and data quality frameworks while owning the end-to-end data lifecycle. The position also requires participating in on-call rotation for platform stability and partnering with software teams to build next-generation data systems for rapid, self-service data consumption.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in countries where it has a legal entity. The Product Data Engineering organization is hiring a Senior Data Engineer reporting to the Senior Data Engineering Manager. The role involves designing premier data architecture, translating business needs into technical requirements, and leading initiatives to improve system efficiency while mentoring junior engineers and driving cross-team collaboration. Responsibilities include partnering with leadership, product engineers, program managers, and data scientists to understand data requirements, designing scalable data solutions, building ETL/ELT pipelines, creating robust data models, implementing data quality frameworks, owning the end-to-end data lifecycle, and participating in on-call rotations. The role also entails partnering with software engineering teams to build next-generation data systems that enable rapid, self-service data consumption.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with organizational goals with IT and business stakeholders, conducting assessments, and designing governance, change initiatives, and workshops that drive collaboration and innovation. You will develop prototypes, coach teams on Agile methods, identify barriers to effective teamwork, and lead workshops to discover high-impact use cases and improve productivity. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on enterprise experience; strong facilitation and communication; familiarity with Human-Centered Design, governance frameworks, or collaboration tools, and experience helping organizations adopt new tools. Benefits include equity and wellbeing programs, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k) and a stated commitment to diversity and belonging at Miro.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts and technical account managers to accelerate collaboration and AI-powered adoption on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-enabled adoption, and embed Miro into their innovation operating models, while also supporting pre-sales and engagement management with the Go-to-Market team. Core responsibilities include engagement management and pre-sales, guiding AI-driven workflow transformations using Miro’s API, WebSDK and MCP, and providing proactive platform optimization, change management for scaling adoption, and quarterly business reviews for strategic alignment. Requirements include 5+ years in enterprise SaaS-related roles (with pre-sales experience), strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, willingness to travel up to 25%, German and English fluency, and a fractional engagement model supporting up to three enterprise customers at 33%, 50% or 100%. The role offers the chance to shape how leading companies innovate in an AI-powered era, work with a collaborative, mission-driven team, and grow your career in a fast-paced environment with a global benefits package including equity and development stipends, all within Miro’s commitment to diversity and belonging.

The Advisory Services team, within Miro’s Professional Services, provides strategic, human-centered guidance and workflow transformation to help Enterprise plan customers realize business value from Miro. In this role you will support adoption by demonstrating best practices, align Miro’s value with IT and business goals, conduct assessments, design change initiatives and governance models, facilitate workshops, develop simple prototypes, and coach teams on Agile methods. You’ll lead workshops to uncover high-impact use cases, assess team workflows, drive change initiatives, connect value to organizational goals, and identify barriers to improve collaboration and measurable outcomes. Requirements include 3–5 years of experience in consulting, change management, or Agile; enterprise experience and strong facilitation; familiarity with Human-Centered Design and governance; and experience with Agile methodologies and tools such as Miro. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, location-specific salary ranges for Los Angeles, San Francisco, and New York, and a culture focused on belonging, diversity, and recruitment privacy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor and contributing to pre-sales and engagement management to shape Professional Services for current and prospective accounts. Responsibilities include leading discovery workshops, designing AI-driven workflows and integrations, proactive platform optimization, change management, CoE support, and co-facilitating QBRs to track business outcomes. Requirements are 5+ years in enterprise SaaS/consulting, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, German and English fluency, and willingness to travel up to 25%. The role operates under a fractional engagement model supporting up to three enterprise customers, focusing on strategic advisory rather than training or development, within a collaborative, diverse, global environment with comprehensive benefits.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, assessing workflows, guiding change initiatives, designing governance models, facilitating workshops, creating simple prototypes, coaching Agile ways of working, and sharing best practices to improve collaboration. Requirements include 3–5 years of experience in consulting, change management, Agile or similar fields; hands-on work with enterprise teams; strong facilitation; proven ability to help organizations adopt new tools; familiarity with Human-Centered Design and governance; excellent communication; and adaptability in dynamic environments. What's in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; a diverse team; location-specific benefits; and salary ranges for Los Angeles, San Francisco, and New York with compensation based on skills and experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, and a culture that emphasizes belonging, collaboration, and continuous growth, with a Recruitment Privacy Policy in place.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor who partners with Enterprise customers to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Key responsibilities include identifying complex opportunities with Sales, leading discovery workshops, shaping and proposing services, communicating the value of Professional Services, and driving AI-driven workflow design using Miro’s API, WebSDK, and MCP and integration of Miro into existing systems; plus proactive platform health monitoring and adoption optimization, and change management for scaling across organizations. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in pre-sales, AI and agentic workflow expertise, German and English fluency, travel up to 25%, and the ability to lead executive-level discussions and Quarterly Business Reviews; TAMs operate under a fractional model supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than training or custom development. The position offers a dynamic, mission-driven environment with global benefits (equity, wellbeing benefit, equipment allowance, Learning & Development stipend) and a culture that emphasizes belonging, collaboration, diversity, and empowerment to shape how leading companies innovate in the AI-powered era.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align value with goals, conduct assessments and governance design, facilitate workshops, and develop simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, coach on Agile ways of working, help integrate Agile principles, identify barriers, and design solutions that drive measurable improvements in collaboration. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on experience with enterprise teams; strong facilitation and communication; familiarity with Human-Centered Design and governance frameworks; and experience with Agile methodologies and tools like Miro. Miro offers a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend) and location-specific salary ranges (Los Angeles, San Francisco, New York) with final compensation based on skills and experience, alongside a diverse, inclusive culture; recruitment privacy policy applies.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors to maximise business value through AI-powered adoption and embedding Miro into innovation operating models. In this role you’ll handle post-sale advisory work and play an active part in pre-sales and engagement management, partnering with Sales to shape, scope, and position engagements and ensuring a seamless bridge from the sales promise to delivery. You will lead or contribute to customer discovery, design AI-driven workflows, architect integration strategies using Miro’s API/WebSDK/MCP, guide embedding into customers’ systems, and provide proactive optimization and change management to scale adoption. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, analytics-driven decision making, executive facilitation, fluency in German and English, travel up to 25%, and the ability to manage up to three enterprise customers in a fractional engagement model (33%, 50%, or 100%). Miro offers a mission-driven, diverse, and collaborative environment with global benefits, equity, wellbeing support, equipment allowance, and an L&D stipend; Miro is a visual workspace platform serving 100M+ users and 250,000 companies with a global team across 13 hubs.

The Advisory Services team at Miro provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation, while understanding customer needs and identifying how they can interact with Miro to achieve their goals. In the role, you will lead adoption efforts by running workshops, assessing team workflows, partnering with IT and business stakeholders to align Miro’s value with organizational goals, designing change initiatives and scalable governance, creating simple prototypes, and coaching on Agile practices to improve collaboration. Requirements include 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance frameworks, collaboration tools, plus experience with Agile and excellent communication in dynamic environments. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and location-specific salary ranges (Los Angeles $148–$185, San Francisco $168–$210, New York $164–$205) with final compensation based on skills and experience. About Miro: a visual workspace for innovation used by distributed teams, with 100M+ users and 250,000+ companies, founded in 2011, ~1,600 employees across 13 hubs, and a culture that emphasizes collaboration, belonging, and inclusion, supported by a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by offering strategic advisory, onboarding, and technical account management to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. Key duties include engaging with Sales to identify and qualify opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services, guiding AI-driven workflows, designing integration strategies (APIs, WebSDK, MCP), embedding Miro in existing systems, and providing proactive optimization, change management, and CoE scaling with quarterly business reviews and adoption analytics. Requirements include 5+ years in relevant roles in enterprise SaaS, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience in large-scale change management and AI/agentic workflows, and fluency in German and English, plus up to 25% travel. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33/50/100% dedication) focused on strategic advisory rather than delivery or custom development, within a culture that emphasizes collaboration, inclusion, and a benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend.

Miro's Advisory Services team within Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. In this role, you'll support adoption by demonstrating best practices, partnering with IT and business stakeholders to align Miro's value with organizational goals, conducting assessments, and helping design governance models and change initiatives. You will lead workshops to surface high-impact use cases, develop prototypes to illustrate Miro's capabilities, and coach teams on Agile practices to improve collaboration and workflows. Requirements include 3–5 years in consulting, change management, or Agile; enterprise experience; strong facilitation; familiarity with Human-Centered Design and governance; and excellent communication with adaptability to dynamic environments. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with city-specific salary ranges (LA: $148k–$185k; SF: $168k–$210k; NY: $164k–$205k), and Miro emphasizes diversity, belonging, and empowering teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes using the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor for workflow optimization, AI-powered adoption, and embedding Miro into their innovation operating models, while also contributing to pre-sales and engagement management with Sales. Responsibilities include identifying opportunities with Sales, leading discovery workshops, articulating the value of Professional Services to stakeholders, shaping proposals, guiding AI-driven workflow transformations, architecting integrations via Miro’s API, WebSDK and MCP, and embedding Miro into customers’ systems; plus proactive platform optimization, change management, CoE enablement, and quarterly business reviews. Requirements include 5+ years in enterprise SaaS-related consulting or similar roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, demonstrated ability to lead large-scale adoption and change management, experience with AI and agentic workflows (MCP and low/no-code familiarity a plus), fluency in German and English, and willingness to travel up to 25%; TAMs operate in a fractional model supporting up to three enterprise customers. The role offers a collaborative, mission-driven culture with global benefits (equity, wellbeing, equipment allowance, L&D stipend) and emphasizes diversity and inclusion, with resources to learn more about life at Miro.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value Realization. The role involves supporting adoption of Miro by demonstrating best practices, collaborating with IT and business stakeholders, assessing workflows, designing change initiatives and governance, and facilitating workshops to improve collaboration and innovation. You will develop simple prototypes, coach on Agile practices, identify barriers to teamwork, and deliver targeted recommendations and scalable governance to drive measurable improvements. Requirements include 3–5 years in consulting, change management, or Agile fields; experience with enterprise teams; strong facilitation; familiarity with Human-Centered Design and Agile tools (including Miro); excellent communication; adaptability; and the ability to work in dynamic environments. Benefits and compensation include a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k), with final compensation based on skills and experience, all within a culture that emphasizes belonging and collaboration across diverse teams.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers working with customers to transform collaboration and innovation—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Core responsibilities include engaging with Sales to identify and scope opportunities, leading or contributing to customer discovery workshops, shaping proposals, guiding AI-driven workflow design and integration using Miro’s API/WebSDK/MCP, monitoring platform health, delivering adoption insights, enabling change management at scale, and co-facilitating QBRs for continuous improvement. Requirements include 5+ years in consulting or enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, proven ability to drive workflow optimization and large-scale change, experience with AI and agentic workflows (MCP and low/no code a plus), data-informed decision making, executive-level facilitation, German & English fluency, and willingness to travel up to 25%. The role follows a fractional engagement model supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory rather than development or training, and Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture with opportunities to grow in a fast-paced, mission-driven environment.

The Advisory Services team within Miro’s Professional Services provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you’ll support adoption by showing best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, run assessments, design change initiatives, implement governance models, facilitate workshops, and develop prototypes to inspire innovation. You’ll lead workshops to improve collaboration, assess and optimize team workflows, guide change initiatives, coach on Agile practices, and identify barriers to achieve measurable improvements. Requirements include 3–5 years in consulting/change management/Agile or related fields, experience with enterprise or fast-moving environments, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance frameworks, and excellent communication skills. Benefits include a global package (equity, wellbeing, equipment allowance, Learning & Development stipend) with location-specific salary ranges (Los Angeles $148–$185k, San Francisco $168–$210k, New York $164–$205k), along with Miro’s mission and culture and a commitment to diversity and belonging, with Recruitment Privacy Policy governing applicant data.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory, onboarding, and technical account management with agentic AI on Miro's platform. As a Technical Account Manager, you’ll partner with Sales and Go-To-Market teams to maximize customer value, lead pre-sales discovery, scope engagement proposals, and translate Sales promises into delivery with measurable business outcomes. Your responsibilities include Engagement Management and Pre-Sales, guiding AI-driven workflow design, advising on integrations via Miro’s API/WebSDK/MCP, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress. Requirements include 5+ years in enterprise SaaS roles (with pre-sales experience), strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, proficiency in German and English, ability to travel up to 25%, and demonstrated ability to drive large-scale change and executive-level workshops. The role uses a fractional engagement model, supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory over delivery or training, with benefits like equity, wellbeing support, learning stipend, and a diverse, inclusive culture.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adoption by demonstrating best practices, align Miro’s value with organizational goals through IT and business stakeholder partnerships, conduct assessments, design governance, and facilitate workshops to improve collaboration and inspire innovation. You’ll lead workshops, assess team workflows, develop prototypes, guide change initiatives, coach on Agile practices, and identify barriers to drive measurable improvements in teamwork and productivity. Requirements include 3–5 years in consulting, change management, or Agile; enterprise or fast-paced experience; strong facilitation; familiarity with Human-Centered Design, governance frameworks, and collaboration tools; experience with Agile and Miro or similar platforms; excellent communication and adaptability. Perks include global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), location-specific salary ranges (LA: $148k–$185k, SF: $168k–$210k, NYC: $164k–$205k), and a culture that emphasizes belonging, diversity, collaboration, and continuous growth.

The Technical Account Manager (TAM) role at Miro’s Professional Services partners with Enterprise customers as a fractional strategic advisor to maximize business value from Miro’s Innovation Workspace, driving AI-powered adoption and embedding Miro into customers’ innovation operating models. Responsibilities include engaging with Sales on pre-sales, scoping and prioritizing opportunities; leading customer discovery and articulating value to executives; shaping services proposals; and guiding AI-driven workflow design and integration using Miro APIs, WebSDK, and MCP. You’ll also monitor platform health, recommend adoption improvements, enable scaling via Centers of Excellence, and co-facilitate Quarterly Business Reviews to align with business outcomes and continuous improvement. Requirements include 5+ years in consulting/enterprise SaaS with pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, familiarity with MCP and low/no code tools a plus, executive facilitation skills, German & English fluency, and willingness to travel up to 25%. The role operates in a fractional engagement model supporting up to three enterprise clients, with a focus on strategic advisory rather than hands-on technical support, alongside a culture that offers growth, equity, wellbeing benefits, a learning stipend, and a commitment to diversity and inclusion.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by showcasing best practices, aligning value with organizational goals with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, and facilitating workshops to improve collaboration, including creating simple prototypes and coaching Agile practices. You’ll lead workshops, assess workflows, partner with stakeholders to connect Miro’s value to goals, guide scalable change initiatives, develop prototypes, and coach teams on Agile ways of working to integrate Agile principles. Requirements include 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, proven ability to drive tool adoption or improved collaboration, familiarity with Human-Centered Design and governance, Agile methodologies, and excellent communication in dynamic environments. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific salary ranges (LA $148–$185k, SF $168–$210k, NY $164–$205k), and Miro’s commitments to diversity, belonging, and a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers maximize value from the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with responsibilities spanning post-sale advisory and pre-sales engagement shaping. Key duties include leading customer discovery, developing well-scoped service proposals, designing AI-driven workflows using Miro’s API/WebSDK/MCP, monitoring platform health and adoption, and co-facilitating QBRs with Customer Success Managers. Requirements include 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and IT ecosystems, expertise in large-scale change management and agentic AI workflows, and fluency in German and English with up to 25% travel. The engagement model features fractional assignments supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or development, with benefits such as equity and learning stipends, and a culture centered on diversity, collaboration, and growth.

The Senior Frontend Engineer on Zendesk AI Agents will shape and build the platform, collaborating with PMs, AI/ML engineers/scientists, and backend developers to deliver fast, reliable features with a strong focus on user experience and scalable AI products, while maintaining a solid codebase and rapid iteration. Responsibilities include maintaining and developing the Zendesk AI Agents platform with TypeScript and React, proactively improving codebase and architecture (including CI/CD and deployment), contributing to modular and scalable solutions, building user-friendly frontend apps to design conversations and automate workflows, working with the team to ensure features are stable and intuitive, and continuously learning new tools to enhance UX and reduce complexity. The ideal candidate is communicative and product-minded, confident with web standards, proficient in TypeScript and React (or similar like Angular/Vue), capable of mentoring and writing tests, embraces feedback, and may have server-side/infrastructure/micro-frontends experience; they should be able to address performance bottlenecks, care about engineering practices and end-user needs, enjoy mentoring and asking for help, and be curious with strong English skills. Success is measured by contributions to frontend architecture and performance, shipping features that solve real customer problems, and influencing the team’s product direction with ideas. Zendesk offers a hybrid work environment, is an equal opportunity employer committed to diversity and inclusion, and provides accommodations for applicants with disabilities; AI may screen applications, and accommodations can be requested by emailing peopleandplaces@zendesk.com.

Zendesk is hiring a Strategic Pursuit Lead to own pursuit strategy for the most complex, high‑value opportunities (typically $1M+), using CX and technical expertise to shape executive conversations and define outcome‑driven value propositions that shift discussions from product features to measurable business outcomes. The role involves leading end-to-end pursuits, translating CX requirements into clear solution and delivery implications, driving solution design aligned with customer KPIs, building data‑backed ROI models, and partnering with platform architects and engineering to de‑risk procurement and shorten sale cycles, plus leading competitive positioning and win themes. You will serve as executive sponsor, cultivate and present to C‑suite stakeholders, escalate blockers, and secure internal commitments, while representing Zendesk externally at industry events and customer forums to strengthen market perception and create reference opportunities. The required qualifications include strategic deal leadership with a proven track record closing multi‑million‑dollar enterprise deals, CX subject matter expertise, consultative selling and financial acumen, collaborative executive presence, and thought leadership and public speaking ability; preferred qualifications include 10+ years in consulting around customer service or CX in tech, a bachelor’s degree in Engineering/CS (MBA preferred), 5+ years applying AI in customer service, and willingness to travel. Zendesk emphasizes a hybrid work model, global diversity, equity, and inclusion, and notes that AI may be used to screen applications; they also provide accommodations for applicants with disabilities.

Zendesk is hiring a Product Manager to own the Testing & Observability suite for Zendesk AI Agents, focusing on simulating conversations, evaluating quality (accuracy, tone, policy adherence), running experiments, and catching regressions to enable safe, scalable AI deployments. You will define the product strategy and roadmap, ship an integrated testing experience in the builder/deployment flow, and design end-to-end simulation with real-pattern scenarios and pass/fail results that pinpoint failures. You’ll build the experimentation layer (A/B testing, staged rollouts) and a pre-publish readiness gate that quantifies deployment risk and gaps, while partnering with ML, QA, and platform teams on scoring, simulation infra, and tracing, and you’ll make the tooling usable by non-technical admins. The role requires several years of product management experience, 2+ years building for non-technical users in complex B2B SaaS, experience shipping AI/ML reliability-focused products, and a track record coordinating across multiple engineering teams; bonus points for simulation/synthetic data, conversational AI, and experimentation infrastructure experience. Success means testing becomes part of the standard agent-building flow, customers can quantify readiness and catch regressions before users see them, automated resolution improves, and the testing platform becomes a shared capability for other AI-powered experiences, with a multi-step interview process including a case study.

The role is Senior AI Product Specialist Sales Operations Analyst at Zendesk, blending sales operations expertise with technical and data manipulation skills to optimize AI product specialist workflows, improve pipeline accuracy, and enable data-driven sales and product strategies. It is a high-impact individual contributor role requiring mastery of CRM management, automation, analytics, and cross-functional collaboration to support sales and AI product initiatives amid ongoing growth and system integrations. Key responsibilities include enabling sales and AI product adoption workflows with Sales leadership and product management, ensuring data integrity across Salesforce and other platforms, building automation pipelines for data syncing and reporting, performing strategic analytics, forecasting, and compensation management, and coordinating with Sales Ops, RevOps, Data Science, Engineering, and Finance while enforcing compliance. Essential qualifications include 5+ years of experience blending Sales Operations and Product/AI Operations in SaaS or AI-driven environments, a strong focus on data accuracy and process improvement, ability to influence across matrixed teams, enthusiasm for AI technologies, and an autonomous, proactive mindset; technical expertise in Salesforce, CPQ, and incentive models, with familiarity with AI ecosystems as a plus, plus strong communication and project management skills. The role offers a US base salary range of $94,000-$140,000 with potential bonuses and benefits, a hybrid work arrangement, and Zendesk's commitment to diversity and equal opportunity with AI screening and accommodations available if needed.

Forethought, launched in 2018 and acquired by Zendesk in April 2026, offers enterprise AI agents for customer experience and powers billions of monthly interactions for brands like Upwork, Grammarly, Airtable, and Datadog. The company’s Product Design Team conducts user research and designs end-to-end AI-driven CS products that connect customers with live services and CS expertise quickly and accurately. The Senior Product Designer will lead various initiatives, collaborate cross-functionally, advocate Design Thinking, conduct research, and contribute to design systems and the product’s look and feel. Requirements include a bachelor’s or master’s in a design-related field, 6+ years of professional design experience, strong visual craft, and a proactive, ambiguity-tolerant mindset; US base salary ranges from $190k to $286k with potential bonuses or incentives, with final offers based on capabilities and location. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity hiring, and accommodations for applicants with disabilities, while noting AI may be used to screen applications.