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The Senior Alliance Manager, AWS will own and accelerate Zendesk’s strategic AWS partnership to maximize co-sell activities and create joint value propositions, including navigating the AWS Marketplace and coordinating joint go-to-market efforts with Zendesk and AWS. Responsibilities include developing and executing a strategic alliance plan, collaborating with AWS teams to identify opportunities, leading value-creation initiatives, aligning internal teams for consistent messaging, supporting end-to-end co-sell motions, monitoring KPIs, acting as a trusted advisor, and facilitating workshops and executive briefings. Qualifications require 7+ years in alliance/partner management or business development focused on AWS, a proven track record in AWS co-selling and cloud marketplace partnerships, experience with SaaS platforms like Zendesk and their integrations, strong communication and the ability to translate technical solutions into business value, plus strategic and analytical thinking and travel as needed. Compensation includes a US annualized OTE range of $191,000–$287,000 with a 60/40 base/commission split, and potential bonuses or benefits; offers will be based on capabilities, experience, and location, and base/OTE figures reflect only salary-related components. Zendesk offers a hybrid work model, emphasizes a diverse and inclusive culture, notes possible AI screening in the hiring process, is an equal opportunity employer, and provides accommodations for applicants with disabilities upon request.

Zendesk is seeking a Software Engineer Intern to join the Engineering & Integration Shared Services team and lead a self-directed exploratory project from concept to working prototype, focusing on next-generation solutions such as AI/ML or new integrations. Responsibilities include defining the project scope, researching and prototyping new technologies, applying best practices in design, development, documentation, and testing, producing clear solution architecture documentation, participating in Agile ceremonies, and collaborating with developers, solution architects, and business analysts. Qualifications require being enrolled in a BE/BS/B.Tech or Master’s program in CS or a related field and returning to school after the internship, foundational knowledge of object-oriented languages (Java, Python, or Node.js), understanding of APIs and software architecture, familiarity with Git, awareness of Agile methodologies, ability to write technical documentation, and fluency in English. Preferred skills include experience with Node.js, Python, or Bash; cloud computing concepts (AWS, GCP, or Azure); low-code/iPaaS platforms; CI/CD pipelines; logging and monitoring tools; cloud databases; and a demonstrated interest in AI/ML. The role offers a US base salary of $98,000-$148,000 with potential bonuses or incentives, features a hybrid work model requiring some in-office presence, and Zendesk emphasizes equal opportunity, diversity, inclusion, AI-based screening, and accommodations for applicants with disabilities.

Zendesk is seeking a high-energy GTM Strategy & AI Operations Intern for its Sales Strategy team to work on real strategic initiatives that improve how the company sells, positions itself, and scales, using data and AI tools to modernize the GTM motion. The role includes hands-on projects in GTM strategy and market insights, AI-powered optimization (including discovery prep, competitive battlecards, and pitch personalization), and direct exposure to Sales and Presales, culminating in a capstone presentation to GTM leadership. Ideal candidates are self-starters who communicate clearly, are analytical with Excel/Sheets, curious about AI, collaborative across Sales, Marketing, Product, and Finance, and pursuing a bachelor’s degree in a related field, available full-time for 10 weeks and actively enrolled before and after the internship. Nice-to-have qualifications include exposure to CRM/analytics tools and AI tools, plus prior internships or competitions; compensation ranges from $31.25 to $61.00 per hour in the US, with a hybrid in-office schedule and no visa sponsorship or relocation. The program offers hands-on GTM experience at a global SaaS company, mentorship, and the chance to develop AI-native operating skills and executive-level communication, while Zendesk emphasizes diversity and provides accommodations as needed.

Zendesk seeks a dynamic Director to lead high-priority, cross-functional enterprise transformation and process excellence initiatives across Marketing, GTM, IT, CX, and G&A, partnering with senior leaders, private equity investors, and consultants to translate strategy into execution-ready programs with measurable impact. The role owns and governs strategic initiatives, designing goals, workstreams, and timelines, leading cross-functional teams to milestones, and coordinating meetings, data analysis, business cases, and recommendations to enable informed decisions. It also focuses on enterprise process excellence and automation enablement, leveraging AI and RPA to improve efficiency and customer experience, while embedding scalable capabilities and mitigating risks across stakeholders. Required qualifications include 8-10+ years in relevant fields, a proven track record of leading large cross-functional programs including AI transformations, change management expertise, executive collaboration, and desirable certifications such as PMP or Lean Six Sigma. The position offers a US base salary of $211k-$317k (with potential bonuses/benefits), a hybrid in-office/remote work arrangement, and Zendesk’s commitment to diversity and inclusion, with AI screening and accommodations available as applicable.

Zendesk is seeking a strategic Senior Director to lead Operational Process Excellence and Enterprise Transformation, integrating AI, automation, and advanced digital technologies, reporting to the Chief Transformation Officer. The role partners with executive leadership to co-own transformation initiatives and outcomes, driving sustainable, data-driven change across Marketing, GTM, IT, CX, and G&A functions. Key responsibilities include strategic planning and innovation (analytic frameworks and AI-enabled planning), end-to-end transformation programs using AI/ML and automation, cross-functional collaboration to embed intelligent automation, and serving as a trusted advisor on transformation initiatives. Required qualifications include 15+ years of progressive leadership in enterprise transformation or related fields, expertise in AI/ML-powered process re-engineering and automation, deep knowledge of GTM/IT/CX/Revenue Operations, strong portfolio and program management skills, and demonstrated influence with senior stakeholders. Additionally, the compensation includes a US base salary range of $241,000–$361,000 with potential bonuses and benefits, Zendesk’s commitment to diversity and inclusion and equal opportunity employment, and disclosures about AI-based screening and accommodations for applicants with disabilities.

Deviniti is hiring a Senior Product Manager for the Atlassian Apps Unit, focusing on ITSM and Dynamic Forms for Jira, within a 10-person, self-organizing, remote team that serves nearly 10,000 customers worldwide. The role involves defining product vision, strategy, and roadmaps in ITSM, conducting user research with large customers, prioritizing initiatives, collaborating across engineering, UX, analytics, marketing, and sales, and leading experiments and MVP rollouts. Requirements include strong analytics tool knowledge, several years in B2B/SaaS product management, experience with discovery and prioritization tools and frameworks, collaboration with engineering, Atlassian tools, and English at B2+/C1 level; nice-to-haves include Atlassian Marketplace experience and enterprise IT familiarity. The company emphasizes employee well-being, skill development, feedback culture, flexible hours and remote work, hobby groups, CSR through Deviniti Cares, and professional growth opportunities via Udemy for Business and internal PM guilds. The recruitment process comprises six stages—from CV screening to a final decision within about two weeks—with more information on the company website and social channels, and Deviniti provides whistleblower protection and privacy policy details.

Deviniti is hiring a Senior Product Manager for its Atlassian Apps Unit (remote, full-time) to join a 10-person Productivity team focused on Dynamic Forms for Jira, a product that enables dynamic form behavior in Jira issues for ITSM and Service Management. The ideal candidate will have strong analytics tool experience, knowledge of prioritization methods, and expertise in experimentation and product hypothesis validation, plus several years of B2B/SaaS PM experience, discovery tool proficiency (Miro, FigJam, Productboard, Confluence, Jira), Atlassian tool experience, and English at least B2+/C1. Responsibilities include defining product vision, strategy, and ITSM roadmap; conducting user research with large enterprises; data-driven backlog prioritization; cross-functional collaboration with engineering, UX, analytics, marketing, and sales; designing and running experiments and MVP rollouts; supporting go-to-market and collecting market feedback; monitoring KPIs and mentoring junior PMs. Deviniti serves nearly 10,000 customers worldwide, emphasizes open communication, iterative experimentation, and skill development, and offers flexible hours, remote work, wellbeing programs, hobby groups, CSR through Deviniti Cares, and a culture that partners closely with engineering, UX, and other PMs. The recruitment process comprises six stages (CV screening, a phone interview, three interviews, and a final decision about two weeks after the last interview) led by Magda, with additional information available on the company website and social channels; privacy and whistleblower protections are in place, and candidates are invited to apply.

Deviniti is hiring a Head of Growth to transform its nearly 100-person product organization from a Product-Led Growth (PLG) model to a Sales-Led Growth (SLG) model with a strong focus on enterprise clients, while supporting customers of its Atlassian Marketplace apps, and the role is remote with occasional on-site meetings in Wrocław within a team of 2 Customer Success professionals and 9 Support specialists. Your core objective will be to lead this transition and drive scalable monetization for enterprise customers. Key responsibilities include designing and executing an enterprise growth strategy, managing the Data Center to Cloud migration as a value opportunity, building cross-sell and expansion programs for 7,000+ customers, transforming Customer Success and Support into proactive, revenue-aware teams, owning the partner program, and shaping the GTM with Demand Generation and Product based on real customer feedback and market data, with decisions anchored in MRR, NDR, and GDR. Ideal candidates will have a proven track record scaling international Enterprise SaaS, experience with a Sales-Led Growth transformation, fluent English (C1), migration experience, and the ability to design monetization strategies and lead hands-on enterprise sales; nice-to-have experience includes familiarity with the Atlassian ecosystem and ITSM knowledge. Deviniti emphasizes wellbeing, skills development, feedback culture, flexibility, hobby groups, and CSR through the Deviniti Cares program, and the recruitment process consists of four stages—CV screening, a 30-minute phone interview, an online interview (with an optional technical task), and a final decision about two weeks after the interview—with Ewelina guiding applicants.

Deviniti is hiring a Senior Business Analyst to join the Analysis and UX Team (AUX) for a corporate asset management system, with a remote-first setup and mandatory on-site client visits in Qatar (two weeks in Doha and about a month on site). The position sits in a 7-person team and relies on Jira, Confluence, and strong business analysis to design, develop, and maintain custom mobile and web applications. Responsibilities include eliciting business and system requirements, creating functional and non-functional specifications, modeling processes (UML/BPMN), running stakeholder workshops, documenting throughout the project lifecycle, and supporting pre-sales activities. Requirements include at least four years of IT analysis experience, experience with corporate clients, fluency in English (C1), and the ability to work in both agile and waterfall environments, with nice-to-haves such as Gulf-region project experience and knowledge of AI/prompt engineering. The company offers wellness programs, learning opportunities (Udemy for Business), flexible hours, remote work with hobby groups, CSR initiatives (Deviniti Cares), and a four-stage recruitment process led by Magda.

Deviniti is hiring a Senior/Lead Flutter Developer for its Mobile Team, offering remote, full-time work on fintech and e-commerce mobile projects with a minimum six-month fixed-term contract and a tech stack that includes Flutter, Dart, fpdart, and dartz. The Mobile Team comprises six Flutter developers who work in pairs with mutual code reviews and emphasize quality through unit tests and CI/CD (Bitrise, Fastlane), complemented by knowledge sharing via the Flutter Academy and meetups. Responsibilities include app design with UX/analysts, building architecture, implementing features, code reviews and testing, deploying to App Store/Google Play, and coordinating with clients. Requirements include at least five years of mobile experience (Android/iOS), 2.5+ years in Flutter, strong Flutter/Dart skills, experience with Bloc, Freezed, get_it, go_router, and state management in large apps, knowledge of functional programming with fpdart/dartz, dependency injection, testing (including mocks), and design patterns like Repository, UseCase, and Factory, plus Git workflows. Perks and culture emphasize wellbeing (Mindgram, on-site coach), skill development via Udemy for Business and trainings, a feedback-driven culture (Officevibe), flexible work and hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process described on their site, with more company information available on their website and social channels.

Deviniti is hiring a full-time, remote Atlassian Cloud Migration Specialist to handle data migrations of Atlassian products to the cloud, Linux server management, database work (Postgres/MSSQL/MySQL/Oracle), and Jira/Confluence administration. You’ll join the Atlassian DevOps team to migrate environments, administer and troubleshoot Atlassian tools, build and configure application environments, gather client requirements, support sales with technical knowledge, and collaborate with the team building Jira extensions. Requirements include hands-on Atlassian cloud migrations, strong Linux skills, knowledge of at least one database, admin experience with Jira/Confluence/Bamboo/Bitbucket, and fluent English (B2/C1); nice-to-haves include Windows, AWS/Azure, scripting, certifications, and teamwork ability. The company emphasizes well-being, skill development (Udemy, internal/external trainings), flexible hours, remote work, hobby groups, feedback culture, CSR through “Deviniti Cares,” and a 4-stage recruitment process guided by Iza (CV screen, phone interview, online interview, final decision about two weeks after). Learn more and apply via Deviniti’s site or social channels; privacy policy and whistleblower protection are in place.

Deviniti is seeking a Senior Fullstack Developer (Java + Angular) to work on a long-term leasing-sector project, using Java 8/11, Hibernate, Spring Boot, Oracle/SQL, Angular, TypeScript, Git, and Maven. The role is fullstack with a backend emphasis, joining a team of about 15 within an ~80-person Application Development Unit dedicated to a single corporate client, with remote, full-time work. Responsibilities include designing and implementing solutions from BA requirements, collaborating with the project team, maintaining high code quality through reviews and unit tests, and participating in estimations and client workshops. Requirements include 6–7+ years of software development, strong Java and Hibernate, Spring ecosystem, SQL databases, Git/Maven, Angular, PrimeNG, Camunda, and good teamwork and independence. The company offers well-being programs, continuous learning opportunities, flexible work, hobby groups, CSR through Deviniti Cares, and a 5-stage recruitment process led by Wiola; apply via their site, LinkedIn, or Facebook.

Deviniti is hiring a Senior Account Manager for its Atlassian Professional Services within the Revenue Unit, remote full-time, requiring B2B SaaS sales experience and Atlassian ecosystem knowledge with English at C1/C2. You will acquire new Polish and international clients, manage the full sales cycle from prospecting to closing, design solutions that include consulting, implementations, migrations, and support, and collaborate with delivery teams while cross-selling licenses and Marketplace apps. You’ll work in a small Atlassian sales team (3 Account Managers) using a team-selling model with KPI-driven goals and close cooperation with marketing on inbound and outbound campaigns. Requirements include 4–5 years in IT B2B sales, hunter/consultative selling, ability to handle business and technical conversations, experience with mid-market/enterprise clients, and strong Polish and English; nice-to-haves include experience selling services as an Atlassian partner and ITSM knowledge. Benefits feature wellness and development programs, flexible hours and remote work, a culture of feedback, CSR initiatives through Deviniti Cares, plus a four-stage recruitment process; more details are on the company site, with privacy and whistleblower protections in place.

Deviniti is hiring a Senior Account Manager (remote, full-time) to join the Atlassian Professional Services team, focusing on selling Atlassian services to B2B clients and cloud migrations, requiring knowledge of the Atlassian ecosystem, SaaS, and English at C1/C2. You will acquire new clients in Polish and international markets, manage the full B2B sales cycle from prospecting to closing, design solutions including consulting, implementations, migrations, administration and support, and cross-sell licenses and marketplace apps. The role operates within a three-person Atlassian sales team using a team-selling model, with KPIs, marketing collaboration on inbound/outbound campaigns, and close cooperation with consulting and delivery teams on solution concepts and offers. Candidates should have 4–5+ years in B2B IT sales, hunter/new business experience, consultative selling, ability to hold both business and technical conversations, Atlassian ecosystem knowledge, and Polish and English at C1/C2; nice-to-haves include prior Atlassian partner services sales, ITSM familiarity, and experience with technology partners and indirect channels. Deviniti emphasizes well-being, skill development, feedback culture, flexibility, hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process; more information is available on their site and social channels.

Deviniti is hiring a Product Marketing Manager to join its Marketing Unit and lead product marketing for Atlassian Marketplace apps, co-owning the Go-to-Market strategy at the intersection of product, sales, and marketing. You will plan end-to-end launches, optimize Marketplace listings, drive content and demand generation, and boost visibility through traditional SEO and AI-powered discovery via a GEO strategy, plus develop competitive materials and collaborate with Product, Sales, and Presales. Requirements include 5+ years in B2B SaaS product marketing (preferably with marketplace or platform experience), strong content marketing and messaging skills, data-driven decision making, English at C1, and familiarity with analytics and sales enablement; nice-to-haves include Atlassian ecosystem experience and multi-product marketing. Deviniti emphasizes well-being, learning via Udemy, feedback culture via Officevibe, flexible remote work with hobby groups, and CSR through the Deviniti Cares program. The recruitment process comprises four stages (CV screening, a 30-minute phone interview, an online interview with a possible case study, and a final decision about two weeks after) guided by Patrycja, with more company info available on their site and social channels, plus whistleblower protection and privacy policy details.

Deviniti is hiring a remote, full-time Product Marketing Manager to join the Marketing Unit focused on Atlassian Marketplace apps, working with a Senior Content Specialist, Content Specialist, and a Motion/Graphic Designer. You will co-own and execute the Go-to-Market strategy for the app portfolio, translating technical product capabilities into compelling positioning and driving growth at the intersection of product, sales, and marketing. Responsibilities include end-to-end launches, marketplace listing optimization, content and demand generation, GEO and AI-powered discovery visibility, competitive intelligence, and cross-functional collaboration with Product, Sales, and Presales. Requirements include 5+ years in B2B SaaS product marketing (preferably with marketplace or platform ecosystems), strong content marketing and data-driven decision abilities, and experience in product positioning and sales enablement; nice-to-have items include Atlassian ecosystem familiarity and multi-product portfolio experience. Deviniti emphasizes well-being, learning, feedback culture, flexible work, CSR through Deviniti Cares, and a four-stage recruitment process led by Patrycja (CV screening, phone interview, online interview with a possible case study, and final decision about two weeks after); privacy and whistleblower protections apply and more details are available on their site.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. - The Enterprise Solution Sales Executive for Jira Service Management acts as an ITSM/ESM expert, drives new sales motions, and co-sells with account teams to win opportunities with large enterprise customers. - The role focuses on end-to-end JSM sales—from prospecting to close—and aims to displace legacy ITSM tools with cloud-first Jira Service Management, and is based on the East Coast. - Responsibilities include developing territory and account strategies, engaging customers with value-based ROI, leading competitive campaigns and cloud migrations, and collaborating cross-functionally with Solution Engineers, Customer Success, Marketing, and partners. - It also covers forecasting using MEDDPICC and acting as the voice of the customer to influence JSM roadmap and go-to-market strategy.

- Atlassian offers flexible work arrangements and hires people in any country where it has a legal entity. - The Enterprise Solution Sales Executive for Jira Service Management will be a subject-matter expert in ITSM and ESM, driving new sales motions and co-selling with account teams to tailor Atlassian solutions. - The role focuses on large enterprise customers, leading complex, value-based sales cycles and displacing legacy ITSM tools with cloud-first Jira Service Management offerings, and is based on the East Coast. - Responsibilities include end-to-end JSM sales—from prospecting to close—value selling with ROI cases, leading competitive campaigns against incumbents, and driving cloud migrations, in collaboration with Solution Engineers, Customer Success, Marketing, and partners. - It also requires robust forecasting/pipeline management (MEDDPICC or similar) and acting as the voice of the customer to influence Atlassian’s JSM roadmap and go-to-market strategy.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, emphasizing the value of teamwork and the ability to support personal and family priorities. The culture centers on employees working with Atlassian, not for Atlassian, and celebrates wins together while sharing knowledge. In the role, you’ll partner with direct sales, partners, and large account teams on Fortune 500 customers to manage customer profiles, problems, roadmaps, and solution success within your territory, and participate in customer discovery to map needs to Atlassian products. You’ll become a product expert, lead value-based demonstrations for diverse stakeholders, and map business needs to the full Atlassian suite to show how it can transform their ways of working, including cross-product opportunities. You’ll guide customers’ technical needs to gain buy-in, forge strong partnerships with account executives, document product feedback and competitive intelligence, and continuously learn and refine pre-sales knowledge and sales processes.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity, guided by the value of 'play as a team'. The company emphasizes working with Atlassian, not for Atlassian, and a culture of mutual support, shared wins, and knowledge sharing. The role involves partnering with direct sales, partners, and larger account teams on Fortune 500 customers to track customer profiles, problems, roadmaps, and solution success within the territory. You will conduct customer discovery, map current state to business problems, demonstrate how Atlassian products solve them, and lead cross-product expansion through compelling value-based demonstrations. You will build strong partnerships with account executives, manage pipeline, provide product feedback and competitive intelligence, and continuously learn to refine pre-sales knowledge and sales processes.

Atlassian allows flexible work locations—office, remote, or hybrid—and hires people in any country where it has a legal entity, to help employees support family, personal goals, and other priorities. The company emphasizes teamwork with a value of "play as a team" and fosters collaboration where employees work with Atlassian, not just for it. In this role, you’ll partner with direct sales, partners, and larger account teams on Fortune 500 customers to track customer profiles, problems, roadmaps, and solution success to optimize the account. You’ll conduct customer discovery, identify cross-product opportunities, be a product expert in pre-sales, and lead value-based demonstrations tailored to stakeholders to show how Atlassian products enable new ways of working. You’ll understand technical needs, gain buy-in, build partnerships with account executives, document feedback for product management, and continually learn and refine pre-sales, solutions, and product knowledge.

At Atlassian, employees can work in an office, from home, or a hybrid arrangement, giving them flexibility to support family and personal goals. They hire globally in countries where they have a legal entity and emphasize the value of “play as a team”—supporting one another, celebrating wins, and sharing knowledge as employees work with Atlassian, not just for it. In this role, you’ll partner with direct sales, partners, and larger account teams on Fortune 500 customers to map their profile, business problems, roadmaps, and solution success. You’ll conduct customer discovery, identify pain points, uncover cross-product opportunities, become a pre-sales product expert, and lead value-based demonstrations across multiple stakeholders and the full portfolio. You’ll also guide customers’ technical needs, build strong partnerships with account executives, track pipeline, document product feedback and competitive intelligence for product management, and continuously learn to enhance pre-sales, solutions, and platform knowledge.

Atlassian offers flexible work options—office, remote, or a mix—giving employees more control over family, personal goals, and other priorities. They can hire people in any country where there is a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a UK-based Solutions Architect to drive adoption and long-term growth of the DX product for Enterprise customers. The role acts as the technical authority after sale, leading post-sales activities such as onboarding, complex integrations, and system architecture to ensure a smooth transition from evaluation to production. Responsibilities include leading technical deep-dives, mapping the DX platform to a customer’s long-term goals, designing tailored integrations or workflows, asking detailed questions to optimize deployment, serving as a trusted advisor on DX analytics and deployment practices, and collecting feedback to influence the product roadmap.

Atlassian offers flexible work arrangements—office, home, or a mix—and hires people in any country where they have a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a skilled Solutions Architect to drive adoption and long-term growth of the DX product (getdx.com). The role serves as the technical authority for Enterprise customers after the sale and must be based in the UK. Responsibilities include leading the post-sales technical implementation with Customer Success Managers, onboarding, complex integrations, and system architecture, plus deep-dive sessions to map the DX platform to a customer’s goals and designing tailored integrations that connect the DX APIs to client environments. It also involves serving as a trusted advisor on best practices for DX analytics, deployment, and cultural transformation, and feeding customer feedback back to Product and Engineering to influence the roadmap.

- Atlassian offers flexible work locations (office, remote, or hybrid) and hires people in any country where they have a legal entity. - The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise customers realize value from Atlassian by providing trusted advisory support. - They are hiring a Senior Solution Consultant with a Cloud Platform focus to join Advisory Services Delivery as an individual contributor, delivering expert guidance to drive value and expand usage. - Responsibilities include collaborating to define strategic outcomes, solving business challenges with Atlassian products, creating technical content, partnering with internal teams, and traveling up to 30% domestically or internationally. - Candidates should have 6-8 years in SaaS, 5+ years in customer-facing roles, deep experience with Atlassian Cloud (e.g., Jira, Confluence), cloud migration and ITSM tooling, English fluency (a second language is a plus), and enjoy coaching and cross-team collaboration with large customers.

Atlassian offers flexible work locations—office, home, or a blend—and hires in any country where they have a legal entity to support personal priorities. The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise customers solve complex business challenges to maximize value from Atlassian investments. They are hiring an Engagement Manager (an individual contributor, not a manager) to drive customer outcomes by advising clients on achieving goals with Atlassian solutions. Responsibilities include acting as the primary contact for engagements, managing scope, delivering projects, identifying future opportunities, accelerating time to value, and maintaining client relationships with regular value reporting, with up to 30% travel. The role requires 8+ years in SaaS or tech, 3+ years in Professional Services or similar roles, experience managing large projects, and fluent English (knowledge of another language like Bahasa, Thai, or Mandarin is a plus).

The position is a temporary Strategic Sales Manager for Adaptavist Spain to cover a maternity leave, under a Contrato de Sustitución, ending when the employee returns, approximately six months. The role aims to accelerate growth for Adaptavist's monday.com partnership in Spain, selling licensing and supporting services from a remote-first team, with a Spain-based territory and book of business targeting mid-market to enterprise customers and using HubSpot for CRM. Responsibilities include sales strategy and execution: managing the full sales cycle, generating business from partners, marketing leads, and existing relationships, nurturing accounts, and aiming to exceed targets. It requires deep knowledge of the monday.com platform and Adaptavist services, employing value-based selling and collaborating with the Services Manager and consultants to tailor solutions and monitor metrics like retention and satisfaction. The role also emphasizes communication and networking, building relationships, handling high-stakes negotiations, and maintaining a constructive, solution-focused approach with challenging counterparts.

Zendesk is seeking a Senior Account Executive to grow its Commercial/Mid-Market business in Indonesia, building a pipeline and closing net-new logos in a B2B SaaS context while supporting Zendesk’s mission to power exceptional service. The role focuses on acquiring new commercial customers, expanding existing relationships, and cross-selling additional products to maximize account revenue and satisfaction. You’ll lead complex, competitive sales cycles, leverage data and customer insights to improve prospecting and retention, and maintain a robust forecast to exceed quarterly and annual targets. Requirements include a BA/BS, 8+ years of B2B SaaS sales (preferably in the Customer Experience space), bilingual English and Bahasa Indonesia, proven pipeline development, experience selling to VP/C-level executives, and familiarity with tools like Salesforce or Clari, with the ability to travel as needed. The position offers a hybrid work model with partial on-site presence at a local office and Zendesk’s commitment to equal opportunity, diversity, and accessibility, including AI screening and accommodations for applicants with disabilities.

Zendesk is seeking a Senior Account Executive in the Greater China Region to drive new-business growth in B2B SaaS for Customer Experience, primarily targeting Mandarin-speaking customers. This is a new business–heavy, individual-contributor role focused on building a personal pipeline, closing net-new logos, and expanding the Commercial/Mid-Market base while deepening existing partnerships. Responsibilities include driving revenue, managing relationships for retention and strategic partnerships, cross-selling, leveraging data and customer intents, and leading complex sales cycles with value-based messaging to exceed targets. Qualifications require a BA/BS, 8+ years in B2B SaaS sales (CX experience preferred), Mandarin and/or Cantonese fluency, proven pipeline creation, experience selling to VP/C-level executives, travel up to 50%, and familiarity with Salesforce/Clari. The role offers a hybrid work model, emphasizes diversity and inclusion, notes potential AI screening, and Zendesk is an equal-opportunity employer that provides accommodations for disabilities.

Zendesk is hiring a SEA Senior Sales Manager based in Singapore to lead a team and drive growth in Singapore, Philippines, Malaysia, and Thailand for a fast-growing SaaS company. The role reports to the Regional VP of Sales for Asia and involves developing a long-term growth plan for the territory, expanding partnerships, and delivering world-class sales and customer service across the region. Responsibilities include collaborating with regional GTM teams to build and execute a regional sales plan, leading and mentoring the sales team, onboarding channel/alliances partners, executing customer acquisition strategies, hitting new customer acquisition targets, reporting to executives, and managing the sales funnel. Requirements are 15+ years in software/SaaS (ideally CX/CRM/AI), 4+ years of sales leadership experience with 6-8 senior AEs in a SEA regional role, and experience selling to enterprise accounts with deals from under $100K ARR to $1M+ ARR. The role offers a hybrid in-office/remote arrangement with some in-office presence, and Zendesk emphasizes diversity, inclusion, equal opportunity, and reasonable accommodations, with AI screening used in applicant evaluation.

Zendesk is hiring a Software Asset Manager to own the software asset and CMDB capability for internal IT services, focusing on data governance, CMDB accuracy, and asset-to-business-process relationships to enable Observability and ITSM across 70+ CIO-owned applications. The role blends asset lifecycle management, CMDB design, and cross-functional collaboration with Enterprise Platforms, Observability, Incident Management, and Problem Management to ensure asset data underpins dashboards, service mapping, and incident correlation. You will define and maintain asset lifecycle standards, establish CI relationships to business processes and services, support KPIs and reporting, and partner with Observability to connect the CMDB to monitoring tools like Datadog for impact analysis. Requirements include 5+ years in IT Asset Management/CMDB/SAM/ITSM, strong ITIL knowledge, experience with asset lifecycles and licensing, familiarity with CMDB platforms (ServiceNow, Zendesk) and SQL/data analysis for reporting, plus excellent communication and stakeholder management. The role is based in Karnataka or Maharashtra with a hybrid work arrangement, and Zendesk is an equal-opportunity employer committed to diversity and inclusion, with AI screening and accommodation options as needed.

Zendesk is hiring a Change Manager to chair the Change Advisory Board, lead the Change Management process for internal IT services, and ensure risk-based, compliant, safe deployments across CIO-owned systems. You will facilitate the review, approval, scheduling, and risk assessment of Normal, Emergency, and New Implementation changes, maintain the IT Change Calendar, enforce change freeze schedules, and triage incoming requests for completeness. The role covers in-scope systems including Salesforce, NetSuite, RevPro, Workday Integrations, Google Workspace, Workato, and infrastructure, and aims to evolve from manual CAB processes to an error-budget-based change governance model. Requirements include 5+ years in Change Management, Release Management, ITSM, or IT Operations, strong ITIL Change Management experience, and the ability to balance governance with delivery velocity; preferred background includes global high-growth environments with SOX/compliance and familiarity with tools like Jira or ServiceNow. The role is hybrid with location restrictions (must be based in Karnataka or Maharashtra), and Zendesk emphasizes diversity and inclusion with accommodations, noting that AI screening may be used in the applicant process.

Zendesk is hiring Incident Responders to support incident management for its internal IT services in a hybrid SRE model, covering triage, restoration, and post-incident reviews across 70+ CIO-owned applications. In the on-call rotation you’ll respond to alerts and ticket escalations, participate in incident swarms with the Incident Commander and domain teams, and maintain accurate incident records to help reduce MTTR and improve reliability for SaaS apps like Salesforce, NetSuite, CPQ, and EISS. You’ll collaborate with Observability, Problem Management, and Service Desk, execute runbooks and escalation paths, and contribute to PIRs and blameless postmortems. Requirements include 3+ years in Incident Management/SRE/NOC/IT Operations or Service Desk escalation, ITIL knowledge and high-severity incident experience, familiarity with tools such as Incident.I/O and PagerDuty, and understanding of SaaS integrations; nice-to-haves include ITIL 4 Foundation, automation scripting, SRE concepts, and prior SaaS or customer-support experience; and candidates must be located in Karnataka or Maharashtra, India, with a hybrid in-office schedule. Zendesk emphasizes diversity and equal opportunity, may use AI screening, and offers accommodations, while promoting a collaborative, on-site/off-site hybrid culture across global offices.

The role is a Senior Analyst in Zendesk's Enterprise Analytics team, responsible for delivering high-impact analytics at the intersection of business strategy, data analysis, and engineering, with a hybrid work requirement that candidates reside within a commutable distance of the Austin office for onsite collaboration. Responsibilities include partnering with leadership in Operations, Sales, and Finance to identify challenges and craft data-driven solutions, leading end-to-end analytics projects from requirements gathering to executive presentations, and creating automated, high-visibility dashboards in Tableau or Looker to track global KPIs. The role emphasizes an AI-first mindset—bringing forward-thinking approaches to improve quality and velocity—along with data modeling, ETL work, and statistical analysis to uncover trends and forecast outcomes. Qualifications include a minimum of 3+ years in data analytics; expert SQL; advanced experience with BI tools (Tableau or Looker); foundational Python or R for statistics; experience with dbt or similar ETL/ELT frameworks; AI literacy with LLMs; and strong communication skills to present complex findings to senior stakeholders. Compensation includes a US base salary range of $111,000–$167,000 with potential bonuses and benefits, a hybrid in-office schedule managed by the hiring manager, and Zendesk's commitment to equal opportunity, diversity, and inclusion, with AI-based screening noted in the recruitment process.

The Senior Manager, Global Benefits at Zendesk will design, execute, and continuously evolve the organization’s global benefits strategy, leading a team of 4–5 Benefits Program Managers to attract and retain top talent, enhance wellbeing, and align with enterprise financial objectives. This role balances strategic direction with operational excellence, setting vision, prioritizing initiatives, driving multi-year roadmaps, and ensuring a consumer-grade employee experience while fostering compliance, innovation, and financial stewardship. Key responsibilities include strategic leadership and program direction, execution of global benefits programs across health, risk, retirement, leave, and wellbeing, cross-functional partnerships with Payroll, HRIS, IT, Legal, and Finance, and governance, vendor management, and cost optimization. Required qualifications include a bachelor’s degree or equivalent, 10+ years in Benefits/Total Rewards with leadership experience, global regulatory knowledge, expertise in program design across health/risk/retirement/wellbeing, strong financial acumen, HRIS proficiency, and excellent communication and change-management skills. Zendesk emphasizes a hybrid work model, diversity, equity, and inclusion, and notes that AI may screen applications; it is an equal opportunity employer offering accommodations, with in-office presence part of the schedule as determined by the hiring manager.

Zendesk is seeking a Frontend Software Engineer for its Workforce Management product team, building AI-powered tools for forecasting, scheduling, and agent performance to improve productivity and reduce costs in large contact centers. The role involves building scalable UIs with JavaScript (ES6+), React, Redux, and TypeScript; owning features end-to-end; improving performance and UX; collaborating on technical direction, tackling technical debt, leading code reviews, and writing tests with Jest while mentoring others. Requirements include 3+ years of professional frontend experience with React and TypeScript, state management, and testing, plus the ability to translate product needs into technical designs and communicate cross-functionally; basic qualifications align with the same 3+ years and React/TS experience, with preferred skills in Styled Components, Ant Design, monorepos, performance optimization on large data sets, and mentoring. The role offers a Poland-based base salary of zł179,000 to zł269,000 per year, possible bonuses and benefits, and a hybrid work arrangement with some onsite time determined by the hiring manager. Zendesk emphasizes a diverse, inclusive workplace, equal opportunity employment, accommodations for disabilities, and transparency around potential AI screening in hiring, along with a collaborative culture and comprehensive benefits.

The People Team at Zendesk is hiring an Executive Assistant to support multiple VPs globally from Mexico City, handling calendar management, travel, meetings, and event coordination. The role requires excellent verbal and written communication, strong initiative, professionalism, discretion, and the ability to thrive in a fast-moving, high-growth tech/SaaS environment. You will actively manage calendars, prioritize requests, handle emails, and own logistics for meetings and all-hands, including invites, agendas, slide decks, catering, notes, action items, and cross-team coordination while maintaining confidentiality. Requirements include 2+ years supporting C-level executives, superb time management and project/event management skills, on-site work in Mexico with some off-hours availability, strong customer service, and expert Google Suite knowledge. Zendesk is an equal opportunity employer that supports hybrid work, diversity and inclusion, and reasonable accommodations, with AI screening potential in the selection process; applicants must be located in CDMX or Estado de Mexico.

Zendesk is seeking an Employee Service Sales Specialist to expand its Employee Service accounts in both B2C and B2B SaaS by building relationships with key decision-makers and growing partnerships. The role involves positioning Employee Service use cases, collaborating with the sales team across the full sales cycle, delivering ROI analyses, providing subject-matter expertise, achieving quotas, and working with product teams to incorporate customer feedback. Required qualifications include a BA/BS or equivalent, 8–10 years of HR/IT selling experience with at least 3 years in Employee Service sales, a proven track record of meeting targets, the ability to navigate complex multi-month sales cycles, and strong communication with willingness to travel. The position offers a US annualized OTE of $234,000–$352,000 with a 60/40 base-to-commission split and may include bonuses or benefits, with final offers based on capabilities, experience, and location. Zendesk emphasizes its mission to power exceptional service, supports hybrid work, is an equal opportunity employer committed to diversity and inclusion, and provides accommodations for applicants with disabilities; AI may be used to screen applications in line with company policy.

Zendesk is seeking an AI-savvy SMB Account Executive to drive B2B SaaS growth, focusing on cross-sell/upsell within existing SMBs and hunting new opportunities using AI-driven insights. Responsibilities include acquiring new SMB customers, nurturing relationships, leading complex sales cycles with AI-informed solutions, co-creating AI transformation roadmaps with measurable KPIs, and building data-backed ROI/value cases while collaborating with Solutions Engineers and cross-functional teams. Requirements include at least 2 years of B2B SaaS sales, the ability to manage many opportunities in Salesforce, strong technical aptitude for AI product architecture and integrations, proven prospecting and closing experience, and willingness to travel; a BA/BS degree is required. Ideal candidates are customer-centric innovators, data-driven decision makers, collaborative influencers, continuous learners/mentors, and strategic thinkers with execution focus. Compensation for US-based roles ranges from $111,000 to $167,000 OTE with a 60/40 base/commission split, may include bonuses/benefits, and the role uses a hybrid in-office/work-from-home model with some in-office presence; Zendesk also notes AI may be used in screening and is an equal opportunity employer that supports diversity and accommodations.

Atlassian hires people in any country where we have a legal entity and supports remote or office work with virtual interviews and onboarding as part of a distributed-first approach. You’ll join the Advisory Services Delivery team as a Senior Solution Consultant (an individual contributor, not a manager) focused on guiding large strategic and enterprise customers to realize value from Atlassian products. Key responsibilities include aligning with clients on strategic outcomes, solving business challenges using Atlassian practices, identifying expansion opportunities, creating technical guidance, and advocating for customer needs across internal teams, with up to 30% travel domestically or internationally. Candidates should have 6–8 years in SaaS, 5+ years in customer-facing roles with exposure to stakeholders from technical to executive levels, deep Cloud Platform expertise including administering Atlassian Cloud ecosystems and migration experience, and must be based in the Americas (prefer Pacific Time) with English fluency; a second language is a plus. Nice-to-haves include coaching experience, cross-team collaboration with Sales/Product/Support, and experience working with large customers in a consulting or technical expert capacity.

Atlassian hires globally wherever it has a legal entity and supports remote or office work, with virtual interviews and onboarding as part of its distributed-first culture. The Atlassian Advisory Services team is a globally distributed group of experts that partners with large strategic and enterprise customers to help them realize value from Atlassian investments. The company is hiring a Senior Solution Consultant with a Cloud Platform focus as an individual contributor within the Advisory Services Delivery team. Key responsibilities include collaborating on strategic outcomes, helping customers solve business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, and advocating for customer needs across teams, with up to 30% travel. Candidates should have 6–8 years in SaaS, 5+ years in customer-facing roles, deep Cloud Platform expertise (including Jira, Confluence, and related tools), cloud migration experience, and be based in the Americas (Pacific Time preferred) with English fluency and a desirable second language.

Atlassian hires people in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The role is a Senior Solution Consultant within the globally distributed Advisory Services Delivery team, an individual contributor focused on Cloud Platform rather than a managerial path. Responsibilities include collaborating to deliver strategic outcomes, solving client business challenges with Atlassian products, identifying opportunities to expand services, building deep expertise, creating technical guidance, and traveling up to 30% for internal and client-facing events. The ideal candidate has 6–8 years in SaaS, 5+ years in customer-facing roles with a range of stakeholders, and deep Atlassian Cloud expertise including administration and migration across ecosystems such as Jira Software, Jira Service Management, Confluence, and related tools, plus experience with hybrid SaaS/on-prem deployment models. Candidates should be based in the Americas (prefer Pacific Time) to work with US West clients, fluent in English with a second language like Spanish, French, or Portuguese as a plus, and comfortable with coaching, cross-team collaboration, and experience working with large customers in consulting.

Atlassian hires people in any country where it has a legal entity and supports remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Atlassian Advisory Services team is globally distributed and serves as trusted advisors to the company’s largest strategic and enterprise customers, helping them solve complex challenges and maximize the value of their Atlassian investments. The role is a Senior Solution Consultant with a Cloud Platform focus in the Advisory Services Delivery team; it is an individual contributor position (not managerial) that delivers strategic technical guidance at scale to align product capabilities with business outcomes. Key responsibilities include collaborating on strategic outcomes, partnering with customers to solve business challenges using Atlassian products, identifying expansion opportunities, creating prescriptive guidance, advocating for customer needs across teams, and traveling up to 30% domestically and sometimes internationally. Candidates should have 6–8 years in SaaS, 5+ years in customer-facing roles, deep Cloud Platform expertise (including administering Atlassian Cloud ecosystems such as Jira Software, Jira Service Management, Confluence, Guard, Focus, Rovo, etc.), experience with SaaS architectures and migrations, and be based in the Americas (prefer Pacific time) with English fluency (a second language like Spanish, French, or Portuguese is a plus).

Atlassian hires people in any country with a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Advisory Services team is globally distributed and works with our largest strategic and enterprise customers to deliver successful outcomes and maximize the value of their Atlassian investments. They’re hiring a Senior Solution Consultant with a Cloud Platform focus as an individual contributor (not managerial) to provide strategic, technical guidance and help expand Atlassian’s reach. Responsibilities include collaborating to align strategic outcomes, solving customer business challenges with Atlassian products, identifying expansion opportunities, creating prescriptive guidance, and partnering with cross-functional teams, with up to 30% travel. Requirements include 6–8 years in SaaS, 5+ years in customer-facing roles, deep Atlassian Cloud expertise (administration and migration), based in the Americas (prefer Pacific Time) with English fluency and a second language as a plus; nice-to-haves include coaching, cross-team collaboration, and experience with large customers in a consulting or technical expert capacity.

Atlassian allows employees to choose their work location: in an office, from home, or a mix. This flexibility helps them better support family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. Interviews and onboarding are conducted virtually. This virtual approach is a key part of being a distributed-first company.

Atlassian lets employees choose where they work—office, home, or a hybrid arrangement. This flexibility helps them support family needs, personal goals, and other priorities. The company hires people in any country where it has a legal entity. Interviews and onboarding are conducted virtually. This virtual approach is part of Atlassian's distributed-first model.

Atlassian supports a distributed-work model, letting employees choose to work in an office, from home, or a mix, with virtual interviews and onboarding as part of being distributed-first and hiring in any country where they have a legal entity. The company has over 300,000 customers worldwide, and the Solutions Sales Executive role focuses on leading Jira Service Management sales in Japan to help large accounts scale their investments. The role reports to the Enterprise Sales Manager - Japan and will develop and execute a sales strategy, define territory vision, and manage funnel, accounts, and resource needs to drive revenue growth. It involves cross-functional collaboration with Account Executives, Marketing, Customer Success, and Product, representing Jira Service Management at events and providing accurate forecasts to senior management, as well as working with Atlassian's partner ecosystem. Required qualifications include at least 3 years of tech sales experience with a track record of meeting targets, IT service management familiarity, excellent communication, ability to drive GTM campaigns in Japan, and fluency in Japanese (business English preferred).

Atlassian supports flexible work locations (office, home, or hybrid) and virtual onboarding as part of its distributed-first approach, hiring in any country where it has a legal entity. The company serves over 300,000 customers worldwide, including NASA, Nike, Pixar, and Tesla, and is hiring a Solutions Sales Executive to lead Jira Service Management sales in Japan. The role reports to the Enterprise Sales Manager - Japan and is responsible for identifying and closing new business, driving revenue growth, and building long-term relationships with top enterprise customers in Japan. Key duties include developing and executing a sales strategy, territory planning and forecasting, cross-functional collaboration with Account Executives, Marketing, Customer Success, and Product, representing Jira Service Management at events, and managing partner relationships. Requirements include at least 3 years of technology sales experience, IT service management familiarity preferred, excellent communication and relationship-building skills, Japanese fluency with business-level English preferred, and the ability to drive GTM initiatives in Japan.

Atlassian supports a distributed-first approach, allowing employees to work from office or home with virtual interviews and onboarding, and this remote field sales role is based in the Netherlands or the UK. The company serves over 300,000 customers worldwide and emphasizes teamwork under the motto "play as a team," with employees working with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You’ll identify Fortune 500 opportunities by developing named account or territory plans, executing strategic sales plans, qualifying leads, presenting, negotiating, and closing deals while cultivating C-level relationships and accurate forecasting. The role involves staying informed on industry trends, traveling to meet clients and industry events, building long-term sales strategies for designated accounts, and serving as the main Atlassian contact and escalation point while coordinating with Channel sales for complex sales cycles.

Atlassian supports a distributed-first, flexible work model where employees can work from office, home, or a mix, and interviews and onboarding are conducted virtually; the company hires in any country with a legal entity and is seeking someone based in the Netherlands or UK for this remote, field sales role. Atlassians work with over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a mission to unleash the potential of every team through software and a culture built on “play as a team.” As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams including Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You will develop and implement named account or Territory plans to maximize expansion, execute strategic sales plans to hit goals, identify and qualify leads, understand customer needs, deliver sales presentations, negotiate and close deals, and provide accurate forecasting. You’ll travel to meet clients and industry events, build relationships with C-level executives, propose solutions, stay up to date on industry trends, run strategy plays to identify opportunities, and serve as the main Atlassian contact or escalation point for designated accounts within complex sales cycles and with Channel sales.

Atlassian offers flexible work options (office, home, or a mix) with virtual interviews and onboarding as part of a distributed-first approach, and this is a remote, field sales position aimed at candidates in the Netherlands or the United Kingdom. The company serves more than 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, and aims to unleash the potential of every team through powerful software, delivering customer impact and ongoing revenue growth, guided by a "play as a team" culture. As an Account Executive, Enterprise, you will build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You will develop and execute named account or territory plans, pursue strategic sales opportunities to meet goals, identify and qualify leads, engage decision makers, deliver presentations, negotiate and close deals, develop C-level relationships, and provide accurate forecasting and account planning. The role also requires travel to meet clients and attend events, build sales strategies for designated territories or named accounts, serve as the main Atlassian point of contact or escalation for accounts, run strategy plays to build long-term relationships, and navigate complex sales cycles in collaboration with the Channel sales organization.

Atlassian offers flexible work locations—office, home, or a mix—and hires globally with virtual interviews and onboarding as part of being a distributed-first company. The company serves over 300,000 customers worldwide, including NASA, Nike, Pixar, and Tesla, and is seeking a Solutions Sales Executive to lead Jira Service Management sales in Japan. The role reports to the Enterprise Sales Manager for Japan and will identify and close new business, drive revenue growth, and build long-term relationships with top enterprise customers in Japan. Responsibilities include developing and executing a sales strategy for Jira Service Management in Japan, managing funnel and territory status, collaborating with cross-functional teams, representing the product at events, forecasting, and coordinating with Atlassian partners. Candidates should have at least 3 years in tech sales with a proven track record, familiarity with IT service management is highly preferred, strong communication and interpersonal skills, the ability to drive GTM campaigns independently with Atlassian teams and partners in Japan, and must be fluent in Japanese (English at a business level preferred).

Atlassian supports flexible work options (office, home, or a combination) and conducts virtual interviews and onboarding as part of its distributed-first approach. The company serves over 300,000 customers, and the Solutions Sales Executive will lead Jira Service Management sales in Japan, reporting to the Enterprise Sales Manager - Japan. Responsibilities include developing and executing a sales strategy to drive revenue, planning and communicating on funnel/territory status, collaborating with cross-functional teams, representing Jira Service Management at events, providing accurate forecasts, and working with Atlassian partners. On day one, candidates should have at least 3 years of sales experience with a proven track record in tech, familiarity with IT service management is preferred, strong communication skills, the ability to drive GTM campaigns independently in the Japan market, and fluency in Japanese (English is a plus). The posting invites passionate individuals to apply to bring Jira Service Management to the Japanese market.

Atlassian offers flexible work options—office, remote, or a mix—so Atlassians can balance family and personal goals. They hire people in any country where the company has a legal entity. In this role, you are a senior sales specialist responsible for developing and executing a strategy to drive adoption of Service Collection in the India market. You will define a clear territory vision and regularly communicate on funnel, account/territory status, resource requirements, challenges, and successes. You will collaborate with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product) to ensure customer satisfaction and retention, represent Service Collection at industry events, and work closely with Atlassian partner management as well as partners ranging from large IT service providers to other professional services firms.

Atlassian offers flexible work options—office, remote, or a hybrid—so Atlassians can better support family, personal goals, and priorities. They can hire people in any country where Atlassian has a legal entity. In this role, you are a senior sales specialist responsible for developing and executing a strategy to drive adoption of Service Collection in the India market. You will define a clear territory vision and regularly communicate on funnel/account/territory status, resource requirements, challenges, and successes. You will collaborate with cross-functional teams (Enterprise Advocate, Marketing, Customer Success, Product), represent Service Collection at industry events, and work closely with Atlassian partner management and a range of partners from the largest IT service providers to other professional service firms.

Miro's Canvas Backend team is hiring a Backend Engineer to help build the platform for canvas content and enable real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires strong software engineering experience, a readiness to drive change and experimentation, and the ability to design scalable, fault-tolerant systems while collaborating across teams to provide well-defined interfaces on Canvas data. Responsibilities include creating high-quality technical designs and code, implementing scalable and high-performing solutions, optimizing performance, designing stable data access patterns (APIs, events), taking long-term ownership, and writing exception-safe code. Must have 5+ years of backend development, 4+ years building robust distributed systems, proficiency with Java 17, Kotlin, Spring, REST and WebSockets, cloud/AWS, Kafka or equivalent messaging, and strong multithreading knowledge. Miro offers global benefits such as equity, wellbeing support, equipment allowances, and an L&D stipend, emphasizes diversity and inclusion, and invites interested candidates to learn more about location-specific benefits and apply.

The Canvas Backend team at Miro builds the platform for canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps to enable new use cases and faster innovation. The Backend Engineer role requires strong software engineering experience, readiness to drive change, and the ability to design scalable, fault-tolerant solutions while taking ownership of important code and collaborating across teams to define Canvas data interfaces. Responsibilities include creating high-quality technical designs and self-documented code, implementing scalable, high-performing solutions with concurrency in mind, optimizing performance, designing flexible but stable API/event contracts, and taking long-term ownership of features. Requirements include 5+ years of backend development, Java 17, Kotlin and Spring, 4+ years building distributed high-scale production systems, REST and WebSockets, familiarity with cloud architectures (AWS preferred), knowledge of high-load SaaS infrastructure, Kafka or equivalent messaging systems, and strong multithreading in Java. Miro offers global benefits (equity, wellbeing support, equipment allowance, and a learning stipend) and an inclusive, diverse culture aligned with its mission to empower teams to create the next big thing.

The Canvas Backend team at Miro builds the platform that enables product teams to implement and evolve canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps, providing a stable, high-performance foundation for future innovation. The Backend Engineer role involves strong software engineering experience, willingness to drive change and experiment, ownership of critical parts of the code, and collaboration across Miro to provide well-defined and extensible interfaces for Canvas model data. Key responsibilities include high-quality technical design and code, scalable and high-performing solutions with concurrency and fault-tolerance, performance optimization, designing flexible data access patterns and contracts (APIs, events), long-term ownership, exception-safe mission-critical code, and cross-team collaboration to improve product and engineering practices. Requirements include 5+ years of backend development; 4+ years building robust, high-scale distributed systems; Java 17, Kotlin, Spring (+ Spring Boot); proficiency in REST and WebSockets; familiarity with AWS; understanding of high-load architecture and SaaS; Apache Kafka or equivalent; and strong multithreading knowledge in Java. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, annual Learning & Development stipend) with location-specific variations, plus a culture focused on belonging, collaboration, and continuous growth, and the note that recruitment privacy policies apply to applicants.

The Canvas Backend team at Miro builds the platform that enables canvas content, supports real-time and asynchronous collaboration, and provides the foundation for Board Server and Collaboration apps. The role requires a Backend Engineer with 5+ years of experience, proficiency in Java 17, Kotlin and Spring, expertise in high-scale distributed systems, REST and WebSockets, cloud/AWS, Kafka, and strong multithreading knowledge, plus willingness to own critical code and work across teams. Responsibilities include designing high-quality technical solutions and self-documented code, building scalable, fault-tolerant systems, optimizing performance, establishing stable data access patterns (APIs/events), and taking long-term ownership of features. The role emphasizes cross-team collaboration to improve product and engineering practices, with a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend) that may vary by location. Miro is a global visual workspace company serving over 100 million users, founded in 2011, with a culture that prioritizes diversity, inclusion, belonging, and collaboration.

The Canvas Backend team at Miro is hiring a Backend Engineer to enable canvas content and support real-time and asynchronous collaboration between the Board Server and Collaboration apps. You’ll design high-quality, scalable, and fault-tolerant backend systems, own critical code areas, and collaborate across teams to provide well-defined interfaces for Canvas model data. Requirements include 5+ years of backend development, 4+ years building robust distributed systems, Java 17/Kotlin/Spring, REST and WebSockets, AWS familiarity, Kafka, and strong multithreading knowledge. Perks include equity, wellbeing benefits, a WFH equipment allowance, and a Learning & Development stipend, with location-specific variations. Miro is a global visual collaboration platform serving millions of users and thousands of companies, emphasizing diversity and inclusion, and operates under a Recruitment Privacy Policy.

The Canvas Backend team at Miro builds the platform that enables product teams to create and evolve canvas content and supports real-time and asynchronous collaboration. As a Backend Engineer, you will drive change, own important parts of the code, design scalable, fault-tolerant systems, and collaborate across teams to expose well-defined interfaces on Canvas data. You’ll design high-quality technical designs and self-documented code, optimize performance, create stable data access patterns and APIs/events, and take long-term ownership of features while ensuring exception-safe, crash-free operation. Requirements include 5+ years of backend development, Java 17/Kotlin/Spring, 4+ years building distributed systems, REST and WebSockets, AWS familiarity, Kafka or similar messaging, and solid multithreading in Java. Miro offers global benefits such as equity, wellbeing subsidies, equipment allowance, and L&D stipends, plus a diverse, inclusive culture focused on collaboration and belonging.

Miro is hiring a Backend Engineer for the Canvas Backend team to build the platform that enables canvas content and supports real-time and asynchronous collaboration between the Board Server and collaboration apps. The role involves owning key parts of the codebase, delivering scalable, high-performance, fault-tolerant solutions, and collaborating across Miro to provide well-defined interfaces on Canvas model data. Responsibilities include designing high-quality solutions, writing self-documented code, optimizing performance, creating flexible yet future-proof data access patterns (APIs, events), and maintaining long-term ownership with exception-safe code. Requirements include 5+ years of backend experience; Java 17, Kotlin and Spring Boot; 4+ years building robust distributed systems; REST and WebSocket proficiency; familiarity with AWS, high-load SaaS, Kafka or equivalent messaging, and Java multithreading. The package includes equity, wellbeing benefits, equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive global culture at Miro.

The Canvas Backend team at Miro is hiring a Backend Engineer to support the platform for canvas content and enable real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires strong software engineering experience, a readiness to drive change and experiment, the ability to scale for high-load systems, ownership of critical code, and collaboration across Miro to define extendable interfaces on Canvas data. Responsibilities include designing high-quality technical designs and code, building scalable and fault-tolerant solutions, optimizing performance, creating stable data access patterns (APIs, events), taking long-term ownership, writing exception-safe code, and collaborating across teams to improve the product and practices. Requirements include 5+ years of backend development (Java 17, Kotlin, Spring), 4+ years building robust distributed systems, proficiency with REST and WebSockets, familiarity with AWS and cloud architectures, understanding of high-load SaaS and Kafka-like messaging, and strong multithreading knowledge in Java. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and location-specific benefits.

The Canvas Backend team at Miro is hiring a Backend Engineer to build the platform that enables canvas content and supports real-time and asynchronous collaboration between the Board Server and Collaboration apps. The role requires designing high-quality, scalable, fault-tolerant solutions, taking long-term ownership of features, and collaborating across teams to define stable interfaces for Canvas data. Candidates should have 5+ years of backend experience with Java 17, Kotlin, Spring, 4+ years building robust distributed systems, REST and WebSockets, AWS, Kafka, and strong multithreading knowledge in Java. The position offers benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with variations by location, along with a diverse and inclusive culture. Miro is a visual workspace for distributed teams with over 100 million users and 250,000 companies, founded in 2011, committed to belonging and collaboration, and outlines its Recruitment Privacy Policy.

Miro’s Canvas Backend team is seeking a Backend Engineer to help build the platform for canvas content and support real-time and asynchronous collaboration between the Board Server and Collaboration apps, enabling new customer use cases. The role involves designing high-quality technical solutions, implementing scalable, fault-tolerant code, taking long-term ownership of features, writing exception-safe code, and collaborating across teams to define interfaces on Canvas model data. Requirements include 5+ years of backend development, Java 17/Kotlin/Spring, 4+ years building distributed systems, REST and WebSockets, cloud experience (preferably AWS), familiarity with Kafka, and strong multithreading in Java. Perks include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits and a diverse, inclusive team culture. Miro is a global visual workspace serving over 100 million users and 250,000 companies, built on collaboration and belonging, with a Recruitment Privacy Policy governing applicant data.

Appfire champions choosing how to work in a remote-first environment, offering options from home to offices or travel, plus flexible time off and a focus on personal well-being. It is a global provider of enterprise apps serving tens of thousands of organizations, including many Fortune 500s, operating in 28 countries as a remote-first company. The Senior Enterprise Applications Partner role involves leading Atlassian-focused projects, mentoring a team of Atlassian admins/engineers, translating business requirements into solutions, and managing security, workflows, integrations, cloud lifecycle, automation, and service-delivery operations. Requirements include 8+ years in Atlassian administration with 3+ years in leadership, extensive Jira/JSM/Confluence/Bitbucket expertise, solid AWS knowledge, Python/Bash scripting and YAML automation, with Docker/Kubernetes as a plus and relevant certifications a plus. Benefits include equity, a work-from-home allowance, training opportunities, generous PTO and health coverage, volunteering days, creche support, a fully remote setup with a Hyderabad office option, plus ISO/SOC2 certifications and a strong CSR and partner ecosystem.

The Portfolio Success Manager I role at Zendesk Tokyo is the face of the company to Japanese and global clients, aimed at driving Customer Success in the Japanese market by turning support into a strategic advantage and enabling long-term partner growth. Responsibilities include acting as a trusted advisor, conducting strategic discovery, driving value realization and KPI achievement, hosting scaled Japanese-language events, creating localized content, collaborating cross-functionally, and proactively identifying and intervening with at-risk accounts to maintain high CSAT. Basic qualifications require 1+ years in Customer Success, Account Management, Sales, or similar, native Japanese (JLPT N1) and business English, and a customer-first, data-driven, collaborative problem-solver mindset. Preferred qualifications include SaaS/Software experience in Japan, familiarity with Zendesk or CX/CRM tools, experience managing high-volume accounts, and a drive for continuous improvement and a long-term career at a global tech leader. The role offers a hybrid work model with part-office requirements in Tokyo, opportunities for global exposure and internal mobility within Zendesk’s Global CS organization, and a culture focused on belonging, diversity, inclusion, and fair hiring practices.

Zendesk is seeking an experienced Network Engineer to design, implement, and maintain its global network infrastructure, including wired/wireless networks, AV systems, and office expansion projects. The role emphasizes a collaborative, people-first culture and requires balancing network optimization and troubleshooting with AV design standards and new office builds. Key responsibilities include network design/implementation, maintenance and operations, security and compliance, AV support, office expansion planning, monitoring with tools like Logic Monitor/Aruba Dashboard, thorough documentation, cross-functional collaboration, and vendor management. Requirements include a bachelor’s degree or equivalent, 5+ years in network engineering or infrastructure operations (global/multi-site preferred), deep core networking knowledge (TCP/IP, VLANs, BGP/OSPF, VPNs, DNS/DHCP), experience with Cisco/Aruba/Palo Alto hardware, SD-WAN, cloud networking (AWS), security/SaaS, AV systems, plus optional scripting/automation and strong RCA/communication skills. The role is limited to candidates in Karnataka or Maharashtra with a hybrid work arrangement, and Zendesk highlights diversity and inclusion, may use AI for screening, and offers accommodations for disabilities.

The role is a Customer Success Manager in Zendesk's Global Scaled Customer Success organization, serving as the primary post-sale contact for a diverse client base and delivering 1:1 and 1:Many engagements to maximize value and long-term growth. You’ll drive product adoption, conduct consultative discovery, run weekly webinars and create short videos, collaborate cross-functionally with Advocacy, Sales, Renewals, and Professional Services, and manage risk and growth by forecasting renewals and identifying upsell/cross-sell opportunities while guiding on advanced features and integrations. The ideal candidate demonstrates customer ownership, agility, strong analytical skills with SFDC, Gainsight, Tableau, and Zendesk, technical aptitude, excellent communication, and a growth mindset. Basic qualifications include 5–8 years of related experience in customer success or similar roles, solid problem-solving abilities, and comfort working with minimal supervision. Preferred qualifications include a Bachelor’s degree in a relevant field, SaaS/go-to-market experience in enterprise tech or AI-powered solutions, proficiency with Gainsight and Salesforce, and a hybrid work arrangement with some onsite requirements, along with Zendesk’s commitment to diversity, AI screening, and accessibility accommodations.

Zendesk is seeking Incident Responders for internal IT services to triage, swarm with domain teams, and restore service across 70+ CIO-owned applications within a hybrid SRE model. You’ll participate in incident triage and restoration, join swarms with the Incident Commander and domain owners, contribute to post-incident reviews, and respond to on-call alerts and escalations to reduce MTTR. Requirements include 3+ years in incident management/SRE/NOC/IT ops, ITIL knowledge, experience with high-severity incidents, familiarity with Incident.I/O and PagerDuty, and strong cross-functional communication; nice-to-haves include ITIL 4, automation scripting, SRE principles, and prior SaaS/customer support experience. The role requires being physically located in Mexico City or Estado de Mexico, with a hybrid schedule that includes some in-office presence to be determined by the hiring manager. Success will be measured by reductions in MTTR/MTTD, timely incident documentation and status updates, effective participation in swarming and PIRs, and adherence to on-call and escalation standards, alongside collaboration with Incident Response Lead and Problem Management, with Zendesk supporting diversity and accommodations as needed.

Zendesk is seeking a Portfolio Success Manager I in its Global Scaled Customer Success team for APAC to ensure customers maximize value and contribute to growth, retention, and long-term partnerships. Responsibilities include serving as the primary post-sale contact for a large, multi-segment customer base, driving product adoption, performing discovery with expert recommendations, identifying upsell opportunities, collaborating cross-functionally to resolve escalations, facilitating webinars and short-form videos, and building scaled outreach campaigns while using data to forecast and mitigate churn. The role requires a customer-centric, agile, analytical thinker with strong communication and collaboration skills, and native Mandarin with professional English, plus experience with CRM and data tools such as SFDC, Gainsight, Tableau, and Zendesk. Basic qualifications include at least one year of related experience in customer-facing roles and the ability to work in a global, matrixed environment. Preferred qualifications include a bachelor’s degree, domain knowledge of SaaS in the Greater China market, sales acumen for post-sale upsell/cross-sell, and presentation skills; Zendesk also highlights its hybrid work model, AI screening practices, and a commitment to diversity, equity, inclusion, and accommodations.