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Atlassian supports flexible, distributed work, allowing employees to work in an office, from home, or a mix, and hires globally where it has a legal entity with virtual interviews and onboarding. The company’s growth in the service management market is accelerating, driven by Jira Service Management, with channel partners playing an essential role in customer success. They are seeking a Sr. Partner Solutions Architect fluent in Portuguese to help grow channel partners focused on service management, leveraging pre-sales to post-sales consulting and architecture skills to enable and support partners. Responsibilities include developing enablement strategies within the Partner Solutions Acceleration team, creating collateral and reference architectures to accelerate ITSM/ESM partner success, and supporting partners through the deal cycle with technical expertise and thought leadership. Additional duties involve partnering with Channel teams on account strategies, feeding market feedback to product management, delivering channel partner technical enablement workshops, and contributing to thought leadership and representing Atlassian at conferences and partner events.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of a distributed-first approach. The company is growing in the service management market, led by Jira Service Management, and channel partners are essential to customer success. They are seeking a Sr. Partner Solutions Architect fluent in Portuguese to help grow and enable service-management–focused channel partners, supporting them from pre-sales to post-sales. The role sits in the Partner Solutions Acceleration team and focuses on creating enablement strategies, collateral, blueprints, and reference architectures to accelerate partner success, while collaborating with Channel, Marketing, Sales, Product, and Partners. Responsibilities also include developing account strategies to drive JSM in the partner ecosystem, feeding market feedback to product management, delivering technical enablement workshops, and contributing to thought leadership at conferences and partner events.

At Atlassian, you can work in an office, from home, or a mix of both, and the company hires in any country where it has a legal entity. The Principal Forward Deployed Engineer (FDE) role places you at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and help shape the future of AI-enabled teamwork. You will lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, and build robust integrations with Python or JavaScript for APIs and microservices, while leveraging agent-based platforms such as LangChain or LlamaIndex. The position emphasizes data-driven solution development, championing AI-augmented workflow automation, overseeing end-to-end production deployments, and navigating AI risk, data privacy (GDPR), and regulatory requirements, all while mentoring junior engineers. You’ll also translate complex technical concepts for both technical and non-technical stakeholders and ensure technical initiatives align with business objectives to achieve measurable results.

Atlassian offers flexible work options—office, remote, or a hybrid model—so employees can balance family, personal goals, and other priorities, and the company hires in any country where it has a legal entity. As a Principal Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver AI-powered solutions to real-world problems across industries. The FDE team partners with product, engineering, and design to grow technical and domain expertise quickly while making a tangible impact on business outcomes, in a high-visibility, fast-paced role that shapes the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML-powered solutions using frameworks such as TensorFlow, PyTorch, and agent-based platforms like LangChain and LlamaIndex, and architect robust integrations with Python or JavaScript for APIs and enterprise systems. You’ll also drive data-driven solution development, champion AI-augmented workflow automation, oversee end-to-end production deployment with monitoring and improvement, navigate AI risk and data privacy requirements (GDPR and regulatory frameworks), mentor junior engineers, and communicate complex concepts clearly to stakeholders to align solutions with business goals and measurable results.

Atlassian supports flexible, distributed-first work arrangements, hiring globally with virtual interviews and onboarding, and this role is fully remote but must be located in AMER. The Enterprise Technical Architect is a senior leader responsible for defining, designing, and guiding end-to-end solutions for Atlassian customers, partnering with business and technology stakeholders to ensure scalability, security, and alignment with strategy. They drive Atlassian product vision, mentor teams, and represent the organization in high-impact customer and industry engagements. Core duties include strategic solution design for large-scale environments, technical leadership, stakeholder engagement, governance and compliance with standards (e.g., FedRAMP, HIPAA, ISO, SOC2), and cross-functional collaboration. Additional responsibilities encompass customer advocacy, producing clear documentation and architecture artifacts, and mentoring junior architects and engineers to foster technical excellence and continuous improvement.

Atlassian supports flexible work locations—office, home, or a mix—and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The Enterprise Technical Architect role is a principal leader responsible for defining, designing, and guiding scalable, secure solutions for Atlassian customers, partnering with business and technology stakeholders. The role involves strategic solution design for large-scale environments, technical leadership and mentorship, and translating business requirements into technical solutions through cross-functional collaboration. It also emphasizes governance and compliance with regulatory standards, cybersecurity, and industry standards, staying current with trends and driving adoption of new technologies, while representing the voice of the customer in product decisions. Additional duties include producing clear documentation and architecture diagrams, and coaching junior architects and engineers to foster technical excellence and continuous improvement.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, including the UK or France. With over 250,000 customers worldwide, Atlassian serves organizations like NASA, IBM, HubSpot, Samsung, and Coca‑Cola, and emphasizes value selling within a team‑oriented culture. The company seeks a Pre-Sales Solutions Engineer for SMB accounts (fewer than 1,000 employees) who can be a solution expert in the sales cycle and help close deals. Responsibilities include partnering with sales teams, conducting customer discovery, identifying cross‑product opportunities, articulating the value of Atlassian tools, and leading compelling demonstrations. The role also involves guiding customer technical needs, maintaining partnerships with SMB sellers, gathering product feedback for management, and continuously improving pre‑sales knowledge and processes.

Atlassian supports flexible work arrangements and hires in any country with a legal entity, including eligible candidates in the UK and France. With over 250,000 customers worldwide, the company helps organizations like NASA and Coca-Cola by blending product value into enterprise solutions and fostering a culture of teamwork. The role of Pre-Sales Solutions Engineer for SMB accounts focuses on becoming a solution expert in the sales cycle, solving customers’ toughest problems, and helping close deals, with high earning potential in cloud and AI. Responsibilities include partnering with sales, conducting customer discovery, mapping needs to Atlassian products, leading compelling value-based demonstrations, and guiding technical buy-in across diverse stakeholders. The job also entails gathering product feedback and competitive intelligence, and continuously learning to refine pre-sales knowledge and sales processes while collaborating with SMB sellers on pipeline and opportunities.

Atlassian lets employees choose where they work—office, home, or hybrid—and can hire in any country with a legal entity, including the UK or France. The company serves over 250,000 customers worldwide and emphasizes value selling and teamwork to help organizations like NASA, IBM, HubSpot, Samsung, and Coca-Cola transform their outcomes. Atlassian is hiring a Pre-Sales Solutions Engineer for its SMB segment (customers under 1,000 employees) who will be a solution expert in the sales cycle and help close deals. The role involves partnering with direct sales, partners, and larger account teams, conducting customer discovery, mapping business problems to Atlassian products, and delivering compelling value-based demonstrations. Additional responsibilities include guiding customers' technical needs, fostering collaboration with SMB sellers, collecting product feedback, and continuously learning to refine pre-sales and product knowledge.

- Atlassian offers flexible work options—office, home, or hybrid—to help employees balance family, personal goals, and priorities, and hires in any country with a legal entity. - They are seeking a Solutions Engineer ITSM/ESM to expand their enterprise business and team. - The role involves working directly with enterprise sales teams and channel partners to understand customer needs, strategize winning sales cycles, deliver value-based demonstrations, support enterprise proofs of concept, and close deals. - The candidate should be customer-obsessed and capable of collaborating with cross-functional teams to investigate client pain points and map requirements to Atlassian capabilities, while aligning the account plan with sales management. - Responsibilities also include delivering compelling presentations, demos, and proofs of concept, and working with product management to incorporate customer feedback to advance Atlassian’s product line.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a blend, and hires people in any country where they have a legal entity. They are seeking a Solutions Engineer ITSM/ESM to support growth and enterprise deals, collaborating with enterprise sales teams and channel partners. The role involves understanding customer needs, strategizing to win sales cycles, delivering value-based demos, supporting proofs of concepts, and ultimately closing business. You will work with cross-functional teams to drive the customer journey and map client business and technical requirements to Atlassian capabilities. You’ll also partner with sales management to align the account plan, deliver compelling presentations and POCs, and work with product management to provide customer feedback to advance Atlassian’s product line.

Atlassian offers flexible work options (office, home, or hybrid) and operates as a distributed-first company with virtual interviews and onboarding, hiring in any country with a legal entity. As a Senior Engineering Manager for the Forward Deployed Engineering team, you’ll work on applied AI at the forefront, delivering AI-powered solutions in collaboration with customers and cross-functional teams. You’ll hire, onboard, mentor, and retain top talent, fostering innovation and ensuring rapid, production-ready delivery through best practices in AI/ML solution design, code quality, scalable architecture, testing, debugging, and documentation. You’ll drive data-driven solution development by analyzing complex datasets, champion AI-augmented workflow automation to maximize business value, and oversee end-to-end deployment with continuous evaluation and improvement. You’ll navigate AI risk assessment, GDPR/data privacy and regulatory requirements, communicate complex technical concepts to diverse audiences, and align solutions with business objectives to set a clear, measurable vision.

Atlassian offers flexible, distributed-first work arrangements with virtual interviews and onboarding, and hires globally where it has a legal entity. The Senior Engineering Manager (Forward Deployed Engineering) will lead AI-powered solutions at the forefront of applied AI, working with customers and cross-functional teams and partnering with top organizations to leverage Atlassian’s AI capabilities. This is a high-visibility, high-impact role that collaborates with product, engineering, and design to grow technical and domain expertise while delivering tangible business outcomes. Responsibilities include hiring, onboarding, and retaining talent; mentoring the FDE team on AI/ML solution design, code quality, scalable architecture, testing, debugging, and documentation to rapidly deliver production-ready solutions. The role also entails driving data-driven solution development, promoting AI-augmented workflow automation, overseeing end-to-end deployment with monitoring and iteration, managing risk and compliance (including GDPR), communicating complex technical concepts to stakeholders, and aligning technical work with business objectives.

Atlassian is seeking an experienced legal counsel in the United States or Canada to join its Go-to-Market & Supplier (GTMS) team as an individual contributor within the Commercial Legal group, supporting go-to-market initiatives. The role involves collaborating with cross-functional teams to align Atlassian offerings with partner ecosystems, negotiating tech revenue sharing, sponsorships, marketplace and API terms, and advising on AI integration and interoperability with third-party technology. You will drive GTMS transformation by identifying opportunities to divert routine, high-volume work to AI or alternative legal support models, and by creating templates, playbooks, and self-service processes for lower-touch transactions. Responsibilities include drafting and negotiating a broad range of terms—license, SaaS, data processing, consulting, marketing, professional services, inbound/outbound marketplace, and sweepstakes/contest terms—and supporting related M&A due diligence, compliance reporting, and supplier negotiations. Preferred experience includes SaaS terms, AI frameworks and compliance, data protection (GDPR/CCPA/CPRA, HIPAA), IP licensing and branding, advertising and sweepstakes rules, and working with ISVs and technology partners; Atlassian emphasizes flexible work location.

Atlassian is seeking an experienced legal counsel in the United States or Canada to join its Go-to-Market & Supplier (GTMS) team as an individual contributor supporting commercial initiatives. The role offers flexible work options (office, home, or hybrid) and sits within a rapidly expanding large-enterprise commercial legal team, with opportunities to develop subject-matter expertise in priority areas. Responsibilities include drafting and negotiating terms for developer partner programs, technology partner interoperability, and a range of commercial agreements (SaaS, data processing, sponsorships, marketplace, API connectors, contests), as well as advising on go-to-market strategy with ISVs and other tech partners, including AI-related innovations and revenue initiatives. The position drives cross-functional GTMS transformation, exploring AI-driven tooling for first-pass document analysis, using alternative legal support models for routine work, and creating/updating legal templates, playbooks, and quote-to-cash processes to enable expanded self-service for internal clients, partners, and customers. Preferred experience includes SaaS terms, AI compliance frameworks, data protection (GDPR/CCPA/CPRA), IP licensing and branding, advertising and sweepstakes rules, and various partner and marketplace agreements.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity; this role is a remote field sales position based in the Netherlands or UK. - They serve over 300,000 customers worldwide and aim to unleash every team’s potential through software, guided by the value "play as a team" where employees work with Atlassian, not for Atlassian. - The Account Executive, Enterprise role involves building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams to ensure customer satisfaction. - Key duties include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging decision-makers (including C-level), proposing solutions, negotiating pricing, forecasting, and traveling to meet clients and industry events. - The role requires a hunter mindset, a focus on Fortune 500 clients, and close collaboration with channel, marketing, product, and customer success to manage complex sales cycles and long-term client relationships.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity; this is a remote field sales role requiring the candidate to be based in the Netherlands or UK. Atlassian serves over 300,000 customers worldwide, including Mercedes-Benz, Reddit, Domino’s, NASA, Nestle, and Splunk, and aims to unleash the potential of every team through software while embracing a "play as a team" culture. The Account Executive, Enterprise role focuses on building and nurturing relationships with key stakeholders and negotiating complex contracts, working closely with internal teams like Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans to maximize expansion, executing strategic sales plans to hit goals, qualifying leads, engaging decision-makers, delivering presentations, negotiating and closing deals, and providing accurate forecasting and account planning. The role also involves traveling to meet clients and industry events, building long-term relationships, serving as the main Atlassian contact for designated accounts, running strategy plays, and handling complex sales cycles with the Channel sales organization.

Atlassian supports flexible work locations—office, home, or a mix—and hires globally where it has a legal entity; this remote field sales role is based in the Netherlands or the UK. The company serves over 300,000 customers worldwide, including Mercedes-Benz, Reddit, Domino’s, NASA, Nestle, and Splunk, and aims to unleash the potential of every team through software, guided by its value of "play as a team," with employees working with Atlassian, not for Atlassian. The Account Executive, Enterprise will build and nurture relationships with key stakeholders and negotiate complex contracts, collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans to maximize expansion across a broad product portfolio, executing strategic sales plans, identifying and qualifying leads, engaging with decision-makers, delivering presentations, negotiating and closing deals, and providing accurate forecasting. The role also requires staying updated on industry trends, traveling to meet clients and events, managing complex sales cycles, serving as the main point of contact for designated accounts, and running strategy plays to build long-term relationships and drive growth with the Channel sales organization.

Atlassian offers flexible work options—office, home, or a combination—and hires in any country where it has a legal entity to support employees’ personal goals and priorities. To become a 100-year company, Atlassian aims for a world-class engineering organization made up of empowered teams with the tools and infrastructure to do their best work, within a unified R&D team. The engineering focus is on key initiatives that help customers move to the cloud while continuing to deliver value through Jira, Confluence, Trello, and Bitbucket. They are looking for people who want to shape the future and believe in what can be achieved together; in this role, you will autonomously drive complex projects from design to launch, solve architecture challenges, lead code reviews and documentation, and tackle high-risk bug fixes. You will transfer your depth of knowledge from your current language to excel as a Java developer, mentor junior team members, and partner across engineering teams on company-wide initiatives spanning multiple projects.

Atlassians can choose where they work—office, home, or a combination—and Atlassian hires people in any country where it has a legal entity, giving flexibility for family, personal goals, and priorities. The company aims to become a 100-year company with a world-class, empowered engineering organization within a unified R&D team that prioritizes cloud adoption and delivers value across Jira, Confluence, Trello, and Bitbucket. They’re looking for people who want to write the future and believe that we can accomplish more together. In this role, you will drive complex projects autonomously from design to launch, solve architecture challenges, lead code reviews and documentation, handle high-risk bug fixes, set an example for thorough reviews, partner across engineering teams on company-wide initiatives, transfer your knowledge from your current language to excel as a Java developer, and mentor junior team members. The overall goal is to empower engineers to do their best work while moving customers to the cloud and continuing to enhance Atlassian’s core product suite.

- Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally with virtual interviews and onboarding as part of being a distributed-first company. - The Senior Product Security Engineer, Cloud Security will secure Atlassian’s cloud platforms/products, collaborate with engineering teams to implement security controls, promote secure-by-default practices, and scale security across cloud environments. - Responsibilities include security assessments and threat modeling, secure architecture/design reviews across AWS/GCP/Azure, automation of security controls, incident-response collaboration, mentorship, continuous improvement of security processes, and use of CSPMs to mature security standards. - On day one, candidates should have 7+ years in security-focused roles with strong cloud security experience, hands-on work with AWS/GCP/Azure and container security, and experience with regulated environments, microservices design reviews, programming/scripting, and IaC/CI/CD integration. - Nice-to-haves include software to enable security, Open Source security contributions or CVEs, serverless/container security, and a culture that values ownership, proactive risk mitigation, cross-team collaboration, mentoring, clear communication, and automation-driven security.

- Atlassian supports flexible work locations and hires globally with virtual interviews as part of its distributed-first culture. - The Senior Product Security Engineer, Cloud Security will secure Atlassian's cloud platforms, partner with engineering to implement secure-by-default practices, and scale security across cloud environments. - Responsibilities include security assessments and threat modeling for cloud-native and SaaS products, secure architecture reviews across AWS/GCP/Azure, automation of security controls, incident response support, and communicating risks to both technical and non-technical stakeholders. - On Day 1, candidates should have 7+ years in security roles focused on cloud security, hands-on experience with AWS/GCP/Azure and containers, architecture design reviews for microservices, programming or scripting, and integrating security into CI/CD and IaC. - Qualifications emphasize cloud security architecture, zero trust, data isolation, encryption, and tooling like IaC and detection engineering, with optional open-source contributions or security talks, and personal traits of ownership, collaboration, and a drive to scale security through automation.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. As a Senior Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver AI-powered solutions and helping top organizations leverage Atlassian’s AI capabilities. You’ll collaborate with product, engineering, and design to rapidly grow your technical and domain expertise while making a tangible impact on business outcomes in a high-visibility, fast-paced environment. Your responsibilities include leading the design, development, and deployment of AI/ML-powered solutions, leveraging frameworks such as TensorFlow and PyTorch and agent-based platforms like LangChain and LlamaIndex, and architecting robust API- and microservice-based integrations to drive data-driven insights. You’ll also navigate AI risk and data privacy requirements (GDPR), mentor junior engineers, and communicate complex concepts clearly to technical and non-technical stakeholders while aligning solutions with business objectives and measurable results.

At Atlassian, work is flexible and distributed-first, with options to office, work from home, or a hybrid, and the company hires globally where it has a legal entity, conducting interviews and onboarding virtually. The Senior Forward Deployed Engineer (FDE) role places you at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and drive tangible business impact. You will lead the design, development, and deployment of AI/ML solutions using frameworks such as TensorFlow, PyTorch, and agent-based platforms like LangChain and LlamaIndex, and architect integrations with Python or JavaScript for APIs, microservices, and enterprise-scale systems. You’ll drive data-driven solution development, promote AI-augmented workflow automation, oversee end-to-end production deployment with ongoing evaluation, and navigate risk and privacy requirements including GDPR and regulatory frameworks. The role also involves mentoring junior engineers, and communicating complex technical concepts clearly to stakeholders to align technical work with business objectives and measurable results.

Atlassian offers flexible work arrangements (office, remote, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. As a Senior Forward Deployed Engineer, you’ll be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions and help organizations leverage Atlassian’s AI capabilities. The role emphasizes collaborating with product, engineering, and design to grow technical and domain expertise and to deliver tangible business impact in a fast-paced, high-visibility environment. You will lead the design, development, and deployment of AI/ML solutions using frameworks such as TensorFlow, PyTorch and agent platforms (LangChain, LlamaIndex), and architect robust integrations with Python or JavaScript for APIs and enterprise-scale systems. Additionally, you’ll drive data-driven development, champion AI-augmented workflow automation, oversee end-to-end production deployment with monitoring and improvement, navigate AI risk and privacy/regulatory considerations, mentor junior engineers, and communicate complex concepts clearly to stakeholders while aligning with business objectives.

Atlassian provides flexible work locations (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first model. As a Senior Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and drive business impact. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow, PyTorch, and agent-based platforms such as LangChain and LlamaIndex, and architect integrations with Python, JavaScript, APIs, and microservices. The role emphasizes data-driven development, AI-augmented workflow automation, end-to-end production deployment with continuous evaluation, and navigating risk and compliance including GDPR. You’ll mentor junior engineers, communicate complex technical concepts to diverse stakeholders, and ensure solutions align with business objectives and measurable outcomes.

At Atlassian, employees have flexibility in where they work (office, home, or a mix), and the company hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. The Senior Forward Deployed Engineer (FDE) will be at the forefront of applied AI, working with customers and cross-functional teams to deliver AI-powered solutions, in a high-visibility, fast-paced, and ambiguous environment. The FDE team partners with top organizations across industries to help them leverage Atlassian’s AI capabilities to solve real-world problems and drive business outcomes. The role involves leading the design, development, and deployment of AI/ML-powered solutions using frameworks like TensorFlow and PyTorch, and building robust integrations with languages such as Python or JavaScript for APIs and microservices. Additional responsibilities include driving data-driven insights, promoting AI-augmented workflow automation, overseeing end-to-end production deployments with monitoring, navigating AI risk and GDPR compliance, mentoring junior engineers, and clearly communicating complex concepts to technical and non-technical stakeholders while aligning technical efforts with business goals.

At Atlassian, you can work where you’re most productive—office, remote, or a mix—and the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. As a Senior Forward Deployed Engineer (FDE), you’ll be at the forefront of applied AI, collaborating with customers and cross-functional teams to deliver AI-powered solutions and help organizations leverage Atlassian’s AI capabilities. This high-visibility, high-impact role invites you to work with product, engineering, and design to grow your technical and domain expertise while making tangible business impacts and shaping the future of AI-powered teamwork. You’ll lead the design, development, and deployment of AI/ML solutions using frameworks like TensorFlow and PyTorch, and agent-based platforms (e.g., LangChain, LlamaIndex), architect robust integrations with Python or JavaScript, and drive data-driven insights and AI-augmented workflow automation. You’ll also oversee end-to-end production deployment, navigate AI risk and data privacy/regulatory requirements, mentor junior engineers, and communicate complex concepts clearly to stakeholders, ensuring technical progress aligns with business objectives and measurable results.

Zendesk is seeking a Senior Solutions Consultant in Singapore to serve as the technical anchor for its Asia growth, translating complex business challenges into elegant technical solutions for Enterprise clients and across segments. The role involves being the primary technical partner to Account Executives, leading discovery sessions, designing and presenting tailored Zendesk solutions, owning evaluation pilots and POCs, responding to RFIs/RFPs, and feeding customer and competitive insights back to Product, Marketing, and Engineering. Basic qualifications include 5+ years in customer-facing pre-sales or solutions/technical consulting with experience closing large, complex Enterprise SaaS deals, strong presentation skills, and proficiency with foundational web technologies and API principles. Preferred qualifications include domain knowledge in CX/ITSM or contact center technologies, familiarity with emerging technologies like Generative AI, consulting or implementation experience, collaborative problem-solving facilitation skills, ASEAN language proficiency, and regional travel readiness. Zendesk emphasizes a fulfilling, inclusive, hybrid work culture; it's an equal opportunity employer with global diversity initiatives and accommodations for applicants with disabilities, and it may use AI in screening applications.

Deviniti is hiring an Atlassian Support Engineer to join the AS Support team (remote, full-time) alongside a Team Leader and a Senior Atlassian Engineer, with Polish and English language requirements and scripting knowledge. The role involves providing 1st and 2nd line support for Atlassian tools (Jira Service Management, Jira, Confluence, Bitbucket), coordinating with 3rd line and ensuring SLA adherence while collecting customer requirements. Key tasks include incident and request resolution, prioritizing and planning task queues, updating issue information, training and consulting customers, and supporting Sales with Atlassian product knowledge. Requirements include practical Atlassian experience from user and administrator perspectives, Groovy scripting, background in customer support, fluent Polish and English (B2), teamwork, proactive problem-solving, and the ability to translate business needs into technical requirements; nice-to-haves are ITIL/ACP certifications, knowledge of Bitbucket, and Linux basics. The package includes wellbeing and development programs (Mindgram, in-house coach, Udemy for Business, internal/external trainings), flexible remote work and hobby groups, Deviniti Cares CSR, and a four-stage recruitment process; more information is on the company site and social channels.

Deviniti is hiring an Atlassian Support Engineer to join the AS Support team—consisting of a Team Leader, a Senior Atlassian Engineer, and one Atlassian Support Engineer—for remote, full-time work focused on 1st and 2nd line support for clients using Atlassian tools. Responsibilities include handling incidents and requests via Jira Service Management, coordinating with 3rd line, collecting requirements, prioritizing and updating task queues, ensuring SLA compliance, and supporting Jira, Confluence, and Bitbucket, as well as training and advising customers and assisting Sales with technical knowledge. Required skills include practical Atlassian product knowledge (admin and user), experience building and configuring environments, hosting variations, Groovy scripting, customer support experience, fluent Polish and English (min B2), and the ability to work well in a team; nice-to-haves include ITIL or ACP certifications, knowledge of Bitbucket, and Linux basics. The company emphasizes wellbeing, skill development (Udemy for Business and internal/external trainings), a culture of feedback and recognition, flexible remote work, hobby groups, and CSR through the Deviniti Cares program. The recruitment process has four stages—CV screening, a 30-minute phone interview, an online interview with the team, and a final decision about two weeks after; Ewelina will guide you through the process, and the company ensures privacy protection and whistleblower rights, with more information available on their site and social channels.

Deviniti is seeking an Atlassian Consultant to join an 8-person Atlassian Consultants team, working remotely to configure and customize Atlassian tools in order to improve clients’ PPM/PMO. The role involves assessing current processes, migrating to Atlassian Cloud, designing and implementing Jira Service Management and Confluence solutions, training client teams, troubleshooting migrations, and staying up-to-date with Atlassian ecosystem changes. Requirements include experience as a consultant or administrator in Atlassian, certificates such as PMO/PPM/Change Management/SAFe, strong configuration and Agile/project management skills, troubleshooting ability, and English/Polish at B2/C1; nice-to-haves include scripting (Groovy/ScriptRunner), ACP/ITIL, Azure, and SharePoint. The company emphasizes a non-corporate culture with a focus on well-being (Mindgram, in-house coach), career development (Udemy for Business, trainings), feedback culture (Officevibe), flexible remote work, hobby groups, and CSR through Deviniti Cares. The recruitment process consists of four stages: CV screening, a 30-minute phone interview, an online interview (~1.5 hours with potential second shorter meeting), and a final decision about two weeks after the interview, with more details on their website and social channels.

Deviniti is hiring a PR & Brand Manager with 3–5+ years of PR/Brand Management experience in tech or B2B SaaS for a full-time hybrid role, requiring English at C1 level (Polish helpful for internal cooperation). The position sits in Unit Revenue and focuses on branding, PR, supporting B2B initiatives, and event organization within the marketing team. Key tasks include developing and executing a comprehensive PR and brand strategy, safeguarding brand identity across channels, ghostwriting thought leadership pieces, managing LinkedIn content, coordinating PR activities, and planning industry events, webinars, and podcasts, plus supporting Employer Branding. The company emphasizes well-being, continuous learning, feedback culture, flexible work, hobby groups, and CSR through the Deviniti Cares program. Recruitment consists of four stages—CV screening with portfolio, a 30-minute phone interview, an online interview with the team and a specialist, and a final decision about two weeks later; applicants should submit a portfolio, and further details are on their site, with whistleblower protection and privacy policy in place.

Deviniti is hiring a PR & Brand Manager with 3–5 years of PR/Brand Management experience in tech or B2B SaaS, full-time hybrid, and English at least C1 (Polish for internal collaboration). The role sits in Unit Revenue and focuses on branding activities, PR, supporting B2B initiatives, and organizing events. Key responsibilities include developing and executing a comprehensive PR and brand strategy, safeguarding brand identity across channels, ghostwriting with C-Suite and SMEs, managing LinkedIn for B2B engagement, and planning media relations, crisis communication, as well as industry events, webinars, podcasts, and Employer Branding support. Requirements include 3–5+ years in PR or Brand Management (preferably in B2B SaaS/tech), excellent English (C1+), strong writing and editing skills, excellent organizational abilities, and a proven track record with a portfolio. Perks include Mindgram and company wellness activities, Udemy for Business and trainings, Officevibe for feedback culture, flexible/hybrid work and hobby groups, a CSR program Deviniti Cares, and a four-stage recruitment process; apply with a CV and portfolio and learn more on the about-us page.

Deviniti is hiring a Head of Customer Success to lead the Atlassian Apps Unit, a SaaS product business with nearly 10,000 customers worldwide—from mid-sized companies to Fortune 500 organizations—focused on ITSM via proprietary Atlassian Marketplace plugins. You’ll join a growing team of 2 Customer Success specialists and 9 Support experts, and you’ll lead the effort to scale CS processes in a remote-first setup with occasional on-site meetings in Wrocław. Responsibilities include building and scaling CS, selecting tools, owning KPIs (NRR, churn, expansion, adoption), segmenting accounts for tailored journeys, partnering with Demand Gen on campaigns and customer education, and reporting strategic insights to leadership. Requirements include at least 5 years in SaaS/B2B CS, proven KPI experience, C1 English, a hands-on mindset across customer conversations, data analysis, and process design, and experience building scalable CS functions and cross-sell opportunities; familiarity with the Atlassian ecosystem and ITSM is a plus. Deviniti emphasizes wellbeing, learning, culture, flexible work, hobby groups, CSR through Deviniti Cares, and outlines a four-stage recruitment process (CV screening, phone interview, online interview with potential tasks, and final decision about two weeks after) guided by Ewelina.

Deviniti is hiring a Senior Account Executive to join its Atlassian Sales team in a remote, full-time role, focusing on consultative sales of Atlassian licenses and Deviniti services, with Deviniti being the largest Atlassian partner in the CEE region and one of the largest globally. You will actively acquire global IT services clients, manage relationships, cross-sell licenses and services, prepare sales materials, support pre-sales, handle inbound leads, and maintain CRM while communicating daily in Polish and English. Requirements include at least 5 years of B2B IT sales (enterprise preferred), strong prospecting and relationship skills, English and Polish at C1, a consultative selling mindset, analytical thinking, and willingness to learn; nice-to-have includes experience with Atlassian tools or SNOW/Azure. The Atlassian-focused team offers services such as license management, audits, IT consulting, implementation and configuration (ITSM/PMO), tool migrations and integrations, and support, with a global client base and independent client management; the Unit Revenue handles the global sales of licenses, Deviniti products, and IT services. Benefits include Mindgram access, coaching and fitness initiatives, Udemy for Business training, Officevibe feedback culture, flexible hours and work-from-home, hobby groups, and Deviniti Cares CSR; recruitment consists of 4 stages (CV screening, phone interview, online interview, and a final decision in about two weeks) guided by Ewelina.

Deviniti is seeking a Senior Business Analyst to join the Analysis and UX Team, working full-time remotely with mandatory on-site visits in Qatar (two weeks at the client site and about a month on location) and using Jira, Confluence, and English-language business analysis. The role sits in a 7-person AUX Team (Team Manager/Analyst, four Business Analysts, two UX Designers) assigned to a corporate asset management system project, with an approach ranging from agile to waterfall. You will identify client needs, gather and analyze requirements, create functional and non-functional specifications, model business processes, lead workshops, collaborate with development teams, maintain project documentation, and travel to Qatar for client engagement. Required qualifications include at least 4 years of IT analysis experience, experience with corporate clients, proficiency in UML/BPMN, user stories and use cases, ability to estimate effort and cost, strong knowledge of software development techniques and solution architecture, and English at C1 level; preferred: experience with offer analyses, AI/prompt engineering, and Gulf-region projects. Deviniti offers wellbeing, learning opportunities, flexible hours, hobby groups, CSR through Deviniti Cares, a four-stage recruitment process led by Magda, and resources like Mindgram and Udemy for Business; apply via their site, with whistleblower protection and a privacy policy in place.

Deviniti is seeking a Senior Fullstack Developer (Java & React) for a remote, full-time role to build a virtual tours and measurements application for engineering facilities, using Java 21, Spring, React, and TypeScript. The role sits in the Unit Application Development team, an approximately 80-person, project-based, agile group that collaborates with a Project Manager, Business Analyst, Frontend and Backend Developers, and QA on client projects. Responsibilities include designing solutions aligned with client requirements, collaborating with the project team, ensuring code quality and unit testing, assisting with task estimation, and participating in client workshops. Requirements include at least six years of experience, expert knowledge of Java and React.js, Spring Boot/Spring Security/Spring Data, Hibernate with PostgreSQL, fluent Git and Gradle usage, TypeScript and CSS (styled-components or MUI), SOLID and design patterns, and English at B2 level, plus teamwork and proactive communication. The company emphasizes wellbeing, career development via Udemy for Business and trainings, a culture of feedback, flexible remote work with hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process.

Atlassians can choose where they work—office, home, or a combination—giving them greater control over family, personal goals, and priorities. Atlassian can hire people in any country where the company has a legal entity. They are seeking a Strategic Insights Analyst to join high-performing analysts and data scientists and directly inform Atlassian’s Cloud Migration strategy for Migrations Ops, Product, Engineering, and Sales with actionable insights. The role requires advanced SQL and Tableau, data warehousing experience, and Python/PySpark preferred, with responsibilities including building data models, creating executive readouts, developing dashboards, and communicating clear takeaways to guide Cloud Migration performance and decisions. You will become a trusted partner to leaders across Migrations Ops, Sales, Engineering, and Product, mentoring junior team members and collaborating with Data Engineering to integrate new data requirements.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where they have a legal entity to support personal goals and priorities. They are seeking a Strategic Insights Analyst to inform the Cloud Migration strategy with actionable insights for Migrations Ops, Product, Engineering, and Sales. The role requires advanced SQL and Tableau, experience with data warehousing, and Python/PySpark is preferred, with a focus on translating data into clear, compelling narratives for leadership. Responsibilities include creating executive readouts and dashboards, developing data visualizations, promoting adoption through documentation and communication, aligning cross-functional leaders through storytelling, defining metrics and targets, building data models, and partnering with Data Engineering. The successful candidate will become a trusted partner and mentor to junior team members, turning stakeholder pain points into self-serve dashboards aligned with company goals to guide Cloud Migration performance and decisions.

Atlassian offers flexible work arrangements and hires globally where it has a legal entity. They are seeking a Strategic Insights Analyst to inform the Cloud Migration strategy for Migrations Ops, Product, Engineering, and Sales. The ideal candidate has advanced SQL and Tableau skills, experience with data warehousing, and preferably Python/PySpark, with the ability to translate complex data into clear, compelling narratives. Responsibilities include building dashboards and executive readouts, defining metrics and targets, creating self-service dashboards aligned with company goals, developing data models, and promoting adoption through documentation and storytelling, while partnering with Data Engineering to integrate new data requirements. The role emphasizes becoming a trusted partner and mentor to leaders across cross-functional teams and driving actionable recommendations to advance Cloud Migrations goals.

Atlassian offers flexible work locations—office, remote, or a mix—and hires in any country where it has a legal entity. They are seeking a Strategic Insights Analyst to inform the Cloud Migration strategy by providing actionable insights for Migrations Ops, Product, Engineering, and Sales. The role requires advanced SQL and Tableau skills, data warehousing experience, and ideally Python/PySpark, with a focus on translating data into clear, compelling narratives. Key duties include building dashboards and executive readouts, aligning cross-functional leaders through storytelling, defining metrics and targets, and guiding decisions. The position involves collaborating with Data Engineering, mentoring junior team members, and serving as a trusted partner to leaders to advance Cloud Migration goals.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. - They are seeking a Strategic Insights Analyst to inform Atlassian’s Cloud Migration strategy by delivering actionable insights to Migrations Ops, Product, Engineering, and Sales teams. - The role requires advanced SQL and Tableau, data warehousing experience, and ideally Python and PySpark, with an emphasis on translating complex data into clear, compelling stories. - Responsibilities include developing data visualizations and executive readouts, creating self-serve dashboards, and promoting dashboard adoption while aligning with cross-functional leaders through storytelling and analysis. - The position also involves leading metric definition, building data models to set targets, partnering with Data Engineering, and mentoring junior team members as a trusted partner to leaders.

Atlassian offers flexible work locations and hires globally in countries where it has a legal entity. They are seeking a Strategic Insights Analyst to inform Atlassian’s Cloud Migration strategy for Migrations Ops, Product, Engineering, and Sales. The ideal candidate has advanced SQL and Tableau skills, experience with data warehousing, and preferably Python and PySpark, with the ability to translate complex data into clear, compelling stories. Responsibilities include creating executive readouts and dashboards, communicating actionable takeaways to guide Cloud Migration performance, fostering alignment across cross-functional leaders, and promoting dashboard adoption through documentation and walkthroughs, becoming a trusted partner to leaders across Migrations Ops, Sales, Engineering, and Product. The role also involves leading metric definitions, building data models to set and monitor company-wide targets, partnering with Data Engineering to integrate data pipelines, and mentoring junior team members.

At Atlassian, work location is flexible—office, home, or a blend—while interviews and onboarding are conducted virtually as part of a distributed-first approach, and the company hires in any country where they have a legal entity. The Team Atlassian partners with 82% of the Fortune 500, including IBM, Tesla, Dish, and Lufthansa, to deepen relationships and deliver value to large strategic customers. The Account Management role aims to increase revenue across Atlassian's full product portfolio by maintaining high retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell efforts, in partnership with the Global Sales Team to drive Total Book of Business growth. The ideal candidate is a collaborative, adaptable team player who can manage multiple opportunities, demonstrates strong discovery skills, and brings over seven years of relevant experience with a customer-first mindset. Responsibilities include accelerating growth through a top-down, solution-oriented approach, developing senior relationships, managing high-value renewals and expansions, end-to-end opportunity management, account planning, cross-functional collaboration, increasing product awareness, staying current on product updates, forecasting for your book, identifying risks, and advocating for customer needs internally.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The Team Atlassian focuses on strategic customers, partnering with 82% of the Fortune 500 including IBM, Tesla, Dish, and Lufthansa, and the Account Management team works to deepen relationships and drive value across Atlassian's solutions for enterprise clients. The role aims to increase revenue across the full product portfolio by ensuring strong retention, proactively expanding within existing customers, and leading upsell, upgrade, and cross-sell opportunities, all in partnership with the Global Sales team to grow the total book of business. The ideal candidate is a collaborative, adaptable team player who can manage multiple opportunities, excels at discovery, has a customer-first mindset, and brings 7+ years of experience achieving revenue targets in owned accounts. Key duties include accelerating revenue growth through top-down, solution-oriented strategies; developing senior and executive relationships; managing high-value renewals and expansions; end-to-end growth opportunity management and account planning; increasing product portfolio awareness and cross-sell/up-sell opportunities; forecasting, risk identification, and influencing cross-functional partners toward mutually beneficial outcomes.

- Atlassian supports flexible work options and hires in any country where it has a legal entity, giving employees greater control over family, personal goals, and other priorities. - The company began with Jira, expanded its productivity tools, and remains focused on developers as the core audience while revitalizing its product lineup for them. - Atlassian is creating a new DevAI pillar to deeply integrate AI into the developer experience, including a daily developer dash, AI-driven code reviews, and autonomous code generation to complete tasks. - The goal is to transform software development with ambitious plans that leverage the ecosystem to enhance every step of the developers' productivity cycle. - In this role, you will help innovate core intelligence solutions within DevAI, handling LLM integration, prompt engineering, and end-to-end AI features, while collaborating with scientists, software engineers, and partner teams to deliver world-class developer AI products.

Atlassian offers flexible work options—office, home, or a hybrid setup—and can hire in any country where the company has a legal entity to better support personal goals and priorities. The "Future Team - DevAI" signals Atlassian’s renewed focus on developers, revitalizing its product lineup around this core audience. Atlassian’s ecosystem aims to enhance every step of the developers’ productivity cycle, anchored by a new DevAI pillar that deeply integrates AI into the developer experience. The DevAI initiative includes a daily developer dash, AI-driven code reviews, autonomous code generation, and other end-to-end AI capabilities to transform software development. In this role, you’ll help innovate core intelligence solutions in DevAI, including LLM integration and prompt engineering, collaborating with scientists, engineers, and partner teams to deliver world-class developer AI products.

At Atlassian, employees can choose to work in an office, from home, or a mix of both, and the company hires in any country where it has a legal entity. The role involves analyzing business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends to define a long-term strategy and roadmap for platform and product components in collaboration with stakeholders. It requires translating business objectives into technical system problems, prioritizing them for the current business environment, and defining programs and action plans to realize those programs. These programs can include capacity planning, migration efforts, high availability, network architecture, performance optimization, and reliability improvements, with the aim of partnering with engineers and architects to drive progress. A systematic approach is taken to engineering problems—prioritizing tasks, scoping projects, defining objectives, and ensuring consistent progress—while being accountable for the full lifecycle from initiation to forecasting, budgeting, and scheduling, and managing complex dependencies across the company.

At Atlassian, employees can work in an office, from home, or a combination of the two, giving them flexibility to support family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. Strategy involves analyzing business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends, and then defining a long-term roadmap for the platform and product components in close collaboration with stakeholders. This includes translating business objectives into technical problems, defining systems programs (such as capacity planning, migrations, high availability, network architecture, performance optimization, and reliability improvements), and planning actions to realize them. By leveraging Atlassian knowledge, teams partner with engineers and architects, take a systematic approach to problem solving, prioritize and scope work, set objectives, and own the full lifecycle from initiation to budgeting and scheduling while managing complex dependencies across the company.

Atlassians can choose where to work—office, home, or a mix—giving them control to support family, personal goals, and other priorities, and the company hires people in any country where it has a legal entity. By analyzing business objectives, customer needs, product adoption inhibitors and opportunities, and industry trends, leadership defines a long-term strategy and roadmap for platform and product components in close collaboration with stakeholders. They translate these business objectives into technical systems problems that must be prioritized and solved in the current business environment, and define specific programs with action plans (e.g., capacity planning, migrations, high availability, network architecture, performance optimization, reliability improvements). Leveraging their technical understanding of Atlassian and related systems, they partner with engineers and architects to make progress on these problems, taking a systematic approach to engineering that includes prioritizing tasks, scoping projects, and defining objectives. They are accountable for the success of these technical programs by managing the entire lifecycle—from initiation to forecasting, budgeting, and scheduling—while handling complex dependencies and broadly scoped cross-company initiatives.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country with a legal entity, with most roles requiring PST or MST-friendly hours. In this role you own and troubleshoot customer technical issues, applying collaboration, root-cause analysis, and transparency, escalating according to Standard Operating Procedures, and delivering support via tickets, phone, and screen shares. You will be the escalation point, perform case reviews to identify trends, drive continuous improvement, advocate for customer needs to influence feature requests and bug fixes, and create and review knowledge-based articles, SOPs, and best practices for end-users and the global support team. You will ramp quickly on new technologies for customer-facing use, collaborate with diverse teams and Atlassian values, support migration of Atlassian products from On-prem to Cloud with partners, and participate in release readiness activities; occasional weekend shift rotation is required. Requirements include 8+ years in support/software services and/or system administration for large end-user communities, 2+ years in enterprise customer high-touch environments, and strong technical skills (SQL, Python/bash, SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, Linux/Unix/Windows, networking, Java/JVM), plus enterprise experience; server-to-cloud migration experience is a plus.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever it has a legal entity, with roles that require PST/MST-friendly hours. The role involves owning, troubleshooting, and resolving customer technical issues across channels (tickets, phone, screen shares), escalating promptly per SOP, and serving as the point person using soft skills and subject-matter expertise to resolve issues. You’ll perform case reviews to identify trends and improvement areas, use operational experience to guide team tactics, and advocate for customer needs to influence feature requests and bug fixes. Responsibilities include creating and reviewing knowledge-based articles and SOPs, ramping quickly on new technologies, collaborating with diverse teams, and participating in release readiness and customer migrations from on-prem to cloud. Requirements include 8+ years in support or similar roles, 2+ years with enterprise customers, SQL and scripting (Python, Bash), experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, multiple OS (Linux/Unix/Windows), networking, Java/JVM, and a strong ability to learn and work in a team; cloud migration experience is a plus.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, with roles aligned to PST or MST-friendly hours. The role entails owning and resolving customer technical issues through collaboration, troubleshooting best practices, root-cause analysis, and transparent communication across teams, via tickets, phone, and screen shares, including on-call updates. You’ll be the escalation point, perform case reviews to identify trends, develop improvement action plans for support engineers, and create knowledge articles and standard operating procedures for end-users and the global support team; you’ll also advocate for customer use cases to influence features and bug fixes. The job requires ramping on new technologies, working with diverse teams, sharing best practices, and contributing to continuous improvement, while engaging with Customer Success, Sales, and Engineering for migration projects and occasionally weekend shifts. Required qualifications include 8+ years in support or software/services for large end-user communities, 2+ years with enterprise customers in a high-touch model, strong database/SQL skills, scripting (Python, Bash), experience with SSO/SAML/LDAP/AD/SSL, Splunk, APIs/REST, proficiency across Linux/Unix/Windows, networking knowledge, and Java/JVM experience, with server-to-cloud migrations as a plus.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where the company has a legal entity to support employees' personal goals and priorities. The company is revitalizing its product lineup through a new DevAI pillar that deeply integrates AI to improve the entire developer productivity cycle, building on Jira’s origins for developers. This initiative includes an AI-enabled daily developer dash, AI-driven code reviews, autonomous code generation, and broader tasks to transform software development. In this role, you will help innovate core intelligence solutions within DevAI, focusing on LLM integration, prompt engineering, and end-to-end AI features, collaborating with scientists, engineers, and partner teams. The goal is to deliver Atlassian’s world-class developer AI products that will shape the future of software development.

- Atlassians can choose to work in an office, from home, or a mix of the two, and the company hires people in any country where it has a legal entity. - Atlassian began with Jira and has expanded its suite of tools, but developers remain central and the company is revitalizing its lineup to better serve them. - A new DevAI pillar is being created to deeply integrate AI and redefine developer experiences, including a daily developer dash, AI-driven code reviews, and autonomous code generation. - You will play a crucial role in innovating core intelligence solutions within DevAI, with responsibilities like LLM integration, prompt engineering, and end-to-end AI feature development, collaborating with scientists, engineers, and partner teams. - The goal is to deliver Atlassian’s world-class developer AI products that will shape the future of software development.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, with a preference for remote candidates in Pacific time or able to work Pacific hours to ensure overlap with the team. The role is Senior Product Marketing Manager, Cloud Enterprise, acting as the strategic driver of go-to-market efforts for Cloud Enterprise, Atlassian’s highest-tier subscription, and shaping the upsell narrative for enterprise customers. It involves driving awareness of Cloud Enterprise differentiators and designing end-to-end campaigns and enablement strategies while partnering cross-functionally with multiple teams and contributing to future platform-wide upsell initiatives. Responsibilities include developing and executing go-to-market strategies, crafting messaging and positioning for enterprise benefits such as performance, scale, security, compliance, and analytics, and enabling sales with collateral, training, and tools. It also covers conducting customer and market research, developing content for technical and business audiences, supporting events and customer engagements, partnering with Demand Generation to drive qualified leads, collaborating with Product Management, Sales, Demand Gen, and Customer Engagement, and monitoring business health and funnel performance with regular impact reporting.

Atlassian supports flexible work locations (office, remote, or hybrid) and can hire in any country where it has a legal entity, with a preference for candidates in the Pacific time zone to ensure overlap, though the role is open to remote US-based applicants. The Senior Product Marketing Manager, Cloud Enterprise, will be the strategic driver of go-to-market for Cloud Enterprise, Atlassian’s highest-tier subscription, focusing on enterprise upsell and differentiators. The role involves designing end-to-end campaigns and enablement strategies, shaping the upsell narrative for enterprise, and partnering cross-functionally with a range of stakeholder teams. Responsibilities include developing go-to-market strategies, crafting enterprise-focused messaging and collateral, enabling sales with training and tools, conducting market and customer research, creating high-impact content, and supporting events to generate leads, in collaboration with Demand Generation. It requires close collaboration with Product Management, Sales, Demand Generation, and Customer Engagement, along with ongoing monitoring of the funnel and regular reporting on performance and impact.

- Atlassian offers flexible work arrangements (office, remote, or a mix) and can hire people in any country where it has a legal entity; to ensure sufficient overlap, remote candidates in the Pacific time zone or able to work Pacific hours are best positioned, but the role is open to remote candidates anywhere in the US. - As the Senior Product Marketing Manager, Cloud Enterprise, you’ll be the strategic driver of go-to-market efforts for Cloud Enterprise, Atlassian’s highest-tier subscription, focusing on enterprise upsell and shaping future upsell strategy as the platform evolves. - You’ll shape messaging and positioning, drive awareness of Cloud Enterprise and its differentiators, and design the end-to-end campaign and enablement strategy while partnering with various stakeholder teams. - You’ll develop and execute GTM strategies for Cloud Enterprise, craft content for enterprise audiences, enable sales with collateral and tools, and conduct customer and market research to inform product direction and campaign strategy. - You’ll support industry events, collaborate with Demand Generation, Product Management, Sales, and Customer Engagement, and monitor the business health and funnel, regularly reporting on performance and impact.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, with Pacific Time overlap preferred but the role open to remote candidates anywhere in the US. As Senior Product Marketing Manager, Cloud Enterprise, you’ll drive the go-to-market for Cloud Enterprise, shape the enterprise upsell narrative, raise awareness of its differentiators, and design end-to-end campaigns and enablement with cross-functional partners. You’ll also define future enterprise upsell strategy and contribute to platform-wide initiatives as the product portfolio evolves. Responsibilities include developing GTM strategies, crafting messaging that highlights enterprise-grade benefits like performance, scale, security, compliance, and analytics, enabling sales with collateral and training, conducting market and customer research, creating content for technical and business audiences, supporting industry events, and partnering with Demand Gen to drive qualified leads. The role requires close collaboration with Product Management, Sales, Demand Gen, and Customer Engagement, and ongoing monitoring and reporting on the impact of marketing activities.

Atlassians can choose where they work—office, home, or a mix—giving them more control over family, personal goals, and other priorities. We can hire people in any country where Atlassian has a legal entity. The role is Senior Product Manager, reporting to the Director of Product, Confluence Creation Experiences, focused on building SaaS with a strong technical background and AI creation experiences across pages, docs, whiteboards, databases, and more. Atlassian aims to revolutionize Confluence in an AI-first world by deeply weaving AI into its core creation experiences. Responsibilities include driving the vision, strategy, and roadmap for how users collaborate and consume content in Confluence, owning the scope and rollout, and working across multiple teams and with leadership to align with Confluence Cloud’s creation and collaboration strategy while understanding the content collaboration market and customer problems.

Atlassian supports flexible work locations—office, home, or a combination—and hires in any country with a legal entity. The company is hiring a Senior Product Manager, reporting to the Director of Product, Confluence Creation Experiences, to build SaaS for businesses. The role focuses on AI creation experiences across pages, docs, whiteboards, databases, and more as Confluence moves toward an AI-first approach. Responsibilities include driving the vision, strategy, and roadmap for AI-infused collaboration and content consumption, and owning the scope, execution, and rollout to a global customer base. You will collaborate with multiple Confluence teams (GTM, monetization, Content Experience, enterprise, and others) and work with engineering, program management, and design, while aligning with Confluence leadership on Cloud’s creation and collaboration strategy and deeply understanding the content collaboration market and customer problems.

The Senior Product Designer will own the end-to-end Admin Experience for Loom’s Enterprise pillar, focusing on onboarding, engagement, and activation of admins at large enterprises, and will collaborate closely with Design, Engineering, Marketing, Support, Success, and Sales, reporting to the Design Manager of Loom Growth and Enterprise, while being located between PST and EST. Over the next six months, the key metric is the volume of end-users enabled by enterprise admins, with efforts to scale Loom’s product to meet evolving Enterprise needs. You will drive strategy by deeply understanding Admin users, owning the Admin onboarding and retention experience, ensuring cohesion across Atlassian products, and using research and data to reduce friction and enablement barriers, while influencing product-led growth across Growth teams for a seamless admin-to-end-user journey. In high-impact execution, you’ll elevate design craft, deliver high-fidelity designs through delivery, collaborate with PM, Eng, and UXR, and champion AI-first thinking to keep Loom ahead of competitors. Minimum qualifications include 5+ years in product design for complex enterprise/B2B products, experience in large matrix organizations, a track record of shipping user-centered solutions, strong collaboration and communication, prototyping and validating new concepts with emerging technologies, and a passion for AI and video as transformative tools, plus curiosity and willingness to scale emergent tools.

The Loom Enterprise Senior Product Designer will own the Admin Experience, driving design vision and execution to expand Loom into the enterprise market by solving how admins enable all users across their organization and how those users are activated, in a highly cross-functional role with Design and Engineering as well as Marketing, Support, Success, and Sales, and you must be located between PST and EST. You’ll report to the Design Manager of Loom Growth and Enterprise, and Atlassian allows flexible work locations, letting you work from an office, home, or a mix, with hiring open in any country where we have a legal entity. Over the next six months, the key metric is the volume of end-users enabled by enterprise admins, with ongoing efforts to scale Loom to meet the evolving needs of Enterprise end users. Core responsibilities include owning the end-to-end Admin experience (onboarding, engagement, and retention), ensuring cohesion with Atlassian products, driving impact through research and data, and influencing product-led growth and strategy across Growth teams while championing AI-first thinking. Qualifications include 5+ years of product design experience (enterprise/B2B preferred), a belief in the power of video to transform work communication, a track record of shipping innovative, user-centered solutions in matrixed organizations, strong collaboration and communication skills, proficiency in prototyping emerging technologies, and a demonstrated passion for AI, experimentation, and staying current with industry trends.

The Senior Product Designer for Loom Enterprise Admin Experience will own the design vision and execution for the Admin Experience pod, work cross-functionally with Design, Engineering, Marketing, Support, Success, and Sales, report to the Design Manager of Loom Growth and Enterprise, and must be located between PST and EST. The role focuses on solving two problems: how to encourage enterprise admins to enable Loom for all users and how to ensure those users are activated once enabled. In the next six months, the key metric is the volume of end-users enabled by admins, with efforts to scale Loom for enterprise end users and ensure a cohesive experience across Atlassian products. Responsibilities include owning the end-to-end Admin experience (onboarding, engagement, retention), driving product-led growth, maintaining design consistency across the Atlassian family, collaborating with PM/Eng/UXR, and championing AI-first thinking and high-fidelity design. Qualifications include 5+ years in Product Design, experience with complex enterprise/B2B products and large matrix organizations, a track record of shipping user-centered solutions in fast-paced teams, strong communication and collaboration skills, and a passion for AI and emerging technologies.

The role is a Senior Product Designer for Loom’s Enterprise pillar, responsible for the Admin Experience pod and focused on enabling admins at large enterprises and activating end users, reporting to the Design Manager of Loom Growth and Enterprise, with a requirement to be located between PST and EST. Over the next six months, the primary metric is the volume of end-users enabled by admins, while you scale Loom for enterprise end users and own the end-to-end Admin onboarding, engagement, and retention, ensuring cohesive experiences across Atlassian products. You will drive strategy by using research and data to reduce onboarding friction, align GTM and product, influence product-led growth, and coordinate with Growth teams to ensure a seamless admin-to-end-user journey. Expect high-impact execution: elevate design craft, deliver high-fidelity designs through delivery, collaborate with PM, Eng, UXR, and champion AI-first thinking to keep Loom ahead of competitors. Qualifications include 5+ years in product design for complex enterprise/B2B products, experience in large matrixed organizations, a track record of shipping user-centered solutions, strong communication, and a passion for AI and experimentation, with Atlassian offering flexible work options and the ability to hire in any country with a legal entity.

The role is a Senior Product Designer for Loom’s Enterprise pillar, responsible for the end-to-end Admin Experience and reporting to the Design Manager of Loom Growth and Enterprise. The job centers on solving two problems—how to empower large-enterprise admins to enable Loom for all users and how to ensure those users are activated—requiring close cross-functional collaboration with Design, Engineering, Marketing, Support, Success, and Sales, while you must be located between PST and EST. In the next six months, you’ll be measured primarily by the volume of end-users enabled by admins, with ongoing work to scale Loom for enterprise end users and to align admin experiences across Atlassian products for cohesion. You’ll drive strategy and high-impact execution by owning the Admin experience, reducing onboarding friction, promoting product-led growth, elevating design craft, and collaborating with PM, Eng, and UXR, while championing AI-first thinking to stay ahead of competitors. Minimum qualifications include 5+ years in product design for complex enterprise/B2B products in large, matrixed organizations, a track record of shipping user-centered solutions, strong communication, prototyping with emerging technologies, comfort with experimentation, and a passion for AI and keeping up with industry trends.

The Senior Product Designer will own the end-to-end Admin Experience for Loom's Enterprise pillar, driving onboarding, engagement, and retention for Admin users to enable all end users across their organizations, with the first six months focused on increasing admin-enabled end-user volume. This is a highly cross-functional role, collaborating with PM, Eng, UXR, Marketing, Support, Success, and Sales, and reporting to the Design Manager of Loom Growth and Enterprise; you must be located between PST and EST. Your responsibilities include owning the Admin experience and aligning across Atlassian to deliver cohesive admin experiences, using research and data to reduce onboarding friction, shorten the gap between GTM and product, and influence product-led growth and strategy across Growth teams. On the execution side, you will elevate design craft—from interaction and visual to motion design—deliver high-fidelity designs through delivery, work with cross-functional partners to ship high-impact features, and champion AI-first thinking to keep Loom ahead of competitors. Minimum qualifications include believing in the power of video, 5+ years in product design for complex enterprise/B2B products, experience in large matrixed organizations, a track record of shipping user-centered solutions, strong communication and collaboration skills, and a passion for AI and experimentation.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Senior Principal Engineer will advance our Revenue Technology landscape by building next-generation connected workflows and interfaces for Marketing, Sales, and Finance that span from top-of-funnel data to back-end processing. Responsibilities include shaping the technical direction, collaborating with data, product, and design leaders, establishing architectural standards for a balanced mix of first- and third-party products, applying AI/ML-driven solutions, turning vision into executable multi-year strategy, and mentoring engineers across teams. Qualifications include 12+ years of software experience with 5+ years in an architect/principal role, domain experience in Commerce/CRM/Marketing/Fintech being a plus, and a track record with large-scale, high-availability services, security/compliance, and AI toolsets. A Bachelor's degree in Computer Science or equivalent is required.

- Atlassians can choose to work in an office, from home, or in a hybrid arrangement, giving them greater control over family, personal goals, and other priorities. - Atlassian hires people in any country where it has a legal entity. - The Senior Principal Engineer will drive the Revenue Technology landscape forward by building toward the next-generation connected Marketing, Sales, and Finance workflows and interfaces to support the rapid growth of these functions, connecting top-of-funnel data to back-end processing. - Responsibilities include shaping the forward-looking technical direction and long-term architecture for Sales, Marketing, and Finance platforms, collaborating with data, product, and design leaders, developing architectural standards for a mix of first-party and third-party products, and bringing industry best practices and AI/ML-driven solutions to scale while translating the vision into executable multi-year strategy and mentoring engineers. - Qualifications include 12+ years of software development experience with 5+ years in an architect/principal role, domain experience in Commerce/CRM/Marketing/Fintech, experience building large-scale, high-availability services, familiarity with data, security and compliance initiatives, well-versed in AI toolsets, and a Bachelor’s degree in Computer Science or equivalent.

At Atlassian you can work from an office, from home, or a combination, and the Senior Principal Engineer will drive the Revenue Technology landscape to support growing Marketing, Sales, and Finance workflows. This role sits at the center of Atlassian’s evolving systems, connecting data lifecycles and interfaces from top-of-funnel processing to back-end operations. Responsibilities include shaping the technical direction and long-term architecture for Sales, Marketing, and Finance platforms, collaborating with data, product, and design leaders, establishing architectural standards, and bringing AI/ML-driven solutions to scale. You’ll be a role model and mentor for engineers, translating big-picture vision into executable multi-year technology strategy aligned with organizational goals. Qualifications include 12+ years of software experience (5+ years in architect/principal), with preferred domain experience in Commerce/CRM/Marketing/Fintech, plus experience with large-scale services, security/compliance, AI toolsets, and a CS degree.

- Atlassian offers flexible work arrangements (office, home, or hybrid) and hires people in any country where they have a legal entity. - The Senior Principal Engineer will drive the Revenue Technology landscape, building next-generation, connected workflows and interfaces for Marketing, Sales, and Finance to support rapid growth, linking top-of-funnel data to back-end processing. - The role shapes forward-looking technical direction and long-term architecture, collaborates with data, product, and design leaders, and sets architectural standards for a mix of first-party and third-party tools, including AI/ML-driven solutions. - It also involves mentoring engineers across multiple levels, influencing a large team, and translating the vision into a multi-year technology strategy aligned with organizational goals while hiring and developing talent. - Qualifications include 12+ years of software experience with 5+ years in an architect/principal role (preferably in Commerce/CRM/Marketing/Fintech), experience with large-scale high-availability services, data/security/compliance initiatives, familiarity with AI toolsets, and a CS degree or equivalent.

Atlassian offers flexible work arrangements (office, home, or hybrid) and hires globally wherever they have a legal entity. The Senior Principal Engineer will advance Revenue Technology by connecting Marketing, Sales, and Finance workflows to support rapid growth. Responsibilities include shaping the forward-looking technical direction, collaborating with data, product, and design leaders, establishing architectural standards, and bringing AI/ML-driven scalability to the platform. The role also involves turning the big-picture vision into a multi-year technology strategy and mentoring engineers across levels. Requirements include 12+ years of software experience with 5+ years in an architect/principal role, plus experience with large-scale, reliable services, data/security/compliance, and AI toolsets; domain experience in Commerce/CRM/Marketing/Fintech is a plus, along with a CS degree.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity. They are seeking a senior principal engineer for the Confluence Cloud Engineering team to partner with leadership on priorities like leveraging the Teamwork Platform for next-generation Teamwork experiences, onboarding to a new migration architecture to move Atlassian’s largest DC customers to Cloud for FastShift, and enabling the product to be 2x faster and more scalable while reducing costs. The role provides technical leadership, helps define technical strategy and system architecture, and supports teams across areas including permissions, security & compliance, multi-cloud, integrations, automation, and admin experiences. The position reports to the Head of Engineering for Confluence Monetization & Enterprise. The ideal candidate is passionate about technology, software architecture, and scalable systems, and can connect detailed engineering work to its impact on customer experiences.

Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. They’re seeking a senior principal engineer to join the Confluence Cloud Engineering team and work with leadership on initiatives like fully leveraging the Teamwork Platform, onboarding to a new migration architecture to move Atlassian’s largest data center customers to Cloud for FastShift, and driving FY26 revenue growth. The role provides technical leadership to help the product become 2x faster, more scalable, and less costly. You will define technical strategy and system architecture and support teams across permissions, security & compliance, multi-cloud, integrations, automation, admin experiences, and more. The position reports to the Head of Engineering for Confluence Monetization & Enterprise, and you are expected to be highly technical, passionate about scalable systems, and able to connect low-level engineering work to customer impact.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—so employees can balance family and personal priorities, and they hire people in any country where they have a legal entity. They are seeking a senior principal engineer for the Confluence Cloud Engineering team to work with leadership on key priorities, including leveraging the Teamwork Platform to create next-generation, deeply connected experiences for Teamwork Collection. The role also focuses on onboarding to a new migration architecture to move Atlassian’s largest data center customers to Cloud for FastShift, the company’s biggest driver of FY26 revenue growth. The engineer will provide technical leadership to help teams make the product 2x faster and more scalable while driving down costs, and will help define technical strategy and system architecture across areas such as permissions, security & compliance, multi-cloud, integrations, automation, and admin experiences. The position reports to the Head of Engineering for Confluence Monetization & Enterprise and requires a high-impact, technically adept individual who can connect low-level engineering work to meaningful customer impact.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. It is seeking a senior principal engineer to join the Confluence Cloud Engineering team, reporting to the Head of Engineering for Confluence Monetization & Enterprise. The role involves fully leveraging the Teamwork Platform to power next-generation Teamwork Collection experiences and onboarding to a new migration architecture to move Atlassian’s largest data-center customers to Cloud for FastShift, the main driver of FY26 revenue growth. You will provide technical leadership to help teams make the product two times faster and more scalable while reducing costs, and define technical strategy and system architecture across areas including permissions, security & compliance, multi-cloud, integrations, automation, admin experiences, and more. The ideal candidate is an experienced high-impact engineer with architectural chops who is passionate about building scalable systems and connecting low-level engineering work to customer impact.

Atlassian supports flexible work locations and hires globally in any country where they have a legal entity. They are seeking a senior principal engineer to join the Confluence Cloud Engineering team and collaborate with leadership on several key initiatives. The role focuses on leveraging the Teamwork Platform for connected experiences, onboarding a new migration architecture to move Atlassian’s largest data-center customers to Cloud as part of FastShift, and driving revenue growth for FY26, while also supporting faster, more scalable products with lower costs. The engineer will provide technical leadership, define technical strategy and system architecture, and support multiple areas such as permissions, security & compliance, multi-cloud, integrations, automation, and admin experiences. The position reports to the Head of Engineering for Confluence Monetization & Enterprise, and the candidate should be passionate about technology and scalable systems, able to connect low-level work to customer impact.

Atlassian offers flexible work locations and globally hires where they have a legal entity, and is recruiting experienced architects and senior engineers for its Cloud Readiness team to design, implement, and operate services that improve enterprise cloud readiness. The role involves collaborating with other developers to produce high-quality code and deliver improvements that users love, within a ~70-person development organization and in coordination with Atlassian architects on enterprise controls and policies. Ideal candidates will have broad experience architecting and building large-scale distributed systems, with knowledge of SaaS, PaaS, IaaS and hands-on experience with at least one public cloud (ideally AWS). They should bring 10+ years of software experience, including 4+ years in an architect role across multiple teams, strong object-oriented programming skills, and the ability to drive long-term vision while working with remote teams and enterprise customers. Preferred-but-not-required qualifications include experience building public-facing data formats for SaaS and customer-facing data lifecycle management capabilities.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The company is seeking experienced architects and senior engineers to join the Cloud Readiness team to design, implement, and operate services that strengthen enterprise readiness of the cloud, working closely with a dynamic team of developers. The role involves collaborating with a ~70-person development team and Atlassian architects to implement enterprise controls and policies, and requires a pragmatic, sure-footed person who isn’t afraid to speak up. On day one, candidates should have broad experience architecting and building large-scale distributed systems, knowledge of SaaS/PaaS/IaaS (ideally AWS), at least 10+ years in software with 4+ years in an architect role, fluency in modern OO languages, and strong collaboration and long-term vision skills to serve enterprise customers. Desirable but not required are experience building public-facing data formats for SaaS and customer-facing data lifecycle management capabilities, and the ability to work effectively with remote teams and understand cloud operational requirements.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in countries where it has a legal entity. They are seeking experienced architects and senior engineers to join the Cloud Readiness team to design, implement, and operate services that strengthen enterprise readiness of their cloud. The role involves collaborating with a ~70-person development team and Atlassian architects to deliver creative improvements and implement enterprise controls and policies, while encouraging candid communication. On day one, candidates should have broad experience architecting and building large-scale distributed systems; hands-on cloud experience (ideally AWS); 10+ years of software experience with 4+ years in an architect role; 4+ years in high-volume, low-latency distributed systems; fluency in modern OO languages and distributed-systems architecture patterns; strong collaboration and communication skills; the ability to drive long-term vision and understand enterprise customers, including experience working with remote teams. Nice-to-have qualifications include experience building public-facing data formats for SaaS and customer-facing data lifecycle management capabilities.

Atlassian offers flexible work locations (office, home, or a hybrid) and hires globally in countries where they have a legal entity. They are seeking experienced architects and senior engineers to join the Cloud Readiness team to design, implement, and operate services that strengthen enterprise readiness for their cloud. The role involves collaborating with a ~70-person development team and architects across Atlassian to implement enterprise controls and policies, and requires pragmatic, candid communication and the ability to drive long-term vision. On day one, candidates should have broad experience building large-scale distributed systems, hands-on cloud experience (ideally AWS), 10+ years of software experience with 4+ years in an architect role, fluency in modern object-oriented languages, and strong collaboration skills. Nice-to-have items include experience building public-facing data formats for SaaS and customer-facing data lifecycle management, plus experience working with remote teams.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity to support personal goals and family priorities. The role is a Senior ML System Engineer on the AI & ML Platform team, focused on developing core infrastructure that enables engineers, ML engineers, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines. You will collaborate with product teams like Jira and Confluence to address ML challenges, such as curating datasets and fine-tuning open-source or proprietary LLMs. The position requires ML and software development expertise to tackle complex infrastructure and architectural problems and offers the chance to lead projects from design to launch while partnering with various teams. Responsibilities include delivering cutting-edge solutions used by other Atlassian teams, performing code reviews and documentation within a strong engineering culture, collaborating on company-wide initiatives, and mentoring junior team members.

Atlassian offers flexible work options (office, remote, or a blend) and hires globally in any country where they have a legal entity. The Senior ML System Engineer on the AI & ML Platform team will develop and refine the core infrastructure that enables Atlassian software engineers, ML engineers, and data scientists to create, train, evaluate, deploy, and manage ML models and pipelines. The role involves close collaboration with product teams like Jira and Confluence to address ML challenges, including curating high-quality ML datasets and fine-tuning open-source LLMs or accessing proprietary LLMs. It requires expertise in both ML and software development to tackle complex infrastructure and architectural issues, with the opportunity to lead projects from design through launch and partner with various teams. Responsibilities include solving complex problems from design to launch, delivering cutting-edge AI features used by millions, conducting code reviews and documentation, driving company-wide initiatives, and mentoring junior team members.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The Senior ML System Engineer on the AI & ML Platform team will develop and refine the core infrastructure that enables engineers, ML engineers, and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines. The role involves collaborating with product teams (such as Jira and Confluence) to address ML challenges, including curating high-quality datasets and fine-tuning or accessing open-source LLMs as well as proprietary LLMs. It requires strong ML and software development expertise to tackle complex infrastructure and architectural problems and offers opportunities to lead projects from design to launch, partnering with multiple teams. Responsibilities include delivering cutting-edge AI features used by Atlassian products for millions of customers, performing code reviews, documentation and bug fixes, contributing to company-wide initiatives, and mentoring junior team members.

Atlassians can choose where they work—office, home, or a mix—and the company hires in any country where it has a legal entity, giving people more control over family and personal priorities. As a Senior ML System Engineer on the AI & ML Platform team, you will develop and refine the core infrastructure that lets software engineers, ML engineers, and data scientists build, train, evaluate, deploy, and manage ML models and pipelines. You will collaborate with product teams like Jira and Confluence to tackle their ML challenges, which may involve curating high-quality datasets, fine-tuning open-source LLMs, or accessing proprietary LLMs. Your ML and software development expertise will help overcome complex infrastructure and architectural issues, and you’ll lead projects from technical design through launch while partnering with multiple teams. You’ll deliver cutting-edge solutions used by other Atlassian teams, perform code reviews, documentation, and bug fixes, contribute to company-wide initiatives, and mentor junior team members.

Atlassian supports flexible work options (office, home, or a mix) so employees can balance personal priorities, and it hires globally wherever it has a legal entity. The Senior Machine Learning Engineer at DevAI will lead the design and deployment of AI coding agents powering Rovo Dev. These agents provide intelligent, context-aware assistance directly in developers' terminals. You will build and optimize LLM and retrieval-based systems for code planning, generation, review, and automation, leveraging Atlassian's code intelligence and ecosystem integrations, and own end-to-end ML pipelines from data and experimentation to evaluation and safety guardrails. You will collaborate with product and engineering teams to deliver features that increase developer productivity, and you should have a strong passion for AI-assisted development and advancing agentic AI developer tools.

Atlassian supports flexible work locations—office, home, or a hybrid—so employees can better balance family, personal goals, and priorities. The company can hire people in any country where it has a legal entity. The Senior Machine Learning Engineer at DevAI will lead the design and deployment of AI coding agents powering Rovo Dev, which provide intelligent, context-aware assistance directly in developers' terminals. The role involves building and optimizing LLM and retrieval-based systems for code planning, generation, review, and automation, using Atlassian's code intelligence and ecosystem integrations, and owning end-to-end ML pipelines—from data and experimentation to evaluation and safety guardrails—to improve product quality and reliability. You will collaborate with product and engineering teams to deliver features that boost developer productivity, and a strong passion for AI-assisted development and agentic AI developer tools is essential.

Atlassian offers flexible work options, allowing employees to work from an office, from home, or a mix to support personal goals and priorities. They hire people in any country where Atlassian has a legal entity. The Senior Machine Learning Engineer at DevAI will lead the design and deployment of AI coding agents powering Rovo Dev. These agents provide intelligent, context-aware assistance directly in developers' terminals, and the role involves building and optimizing LLM and retrieval-based systems for code planning, generation, review, and automation, leveraging Atlassian's code intelligence and ecosystem integrations. The job entails owning end-to-end ML pipelines—from data and experimentation to evaluation and safety guardrails—to improve product quality and reliability, with collaboration across product and engineering teams and a strong passion for AI-assisted development and agentic AI developer tools.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a hybrid arrangement to better support family, personal goals, and priorities. Atlassian can hire people in any country where it has a legal entity. The Senior Machine Learning Engineer at DevAI will lead the design and deployment of AI coding agents powering Rovo Dev, providing intelligent, context-aware assistance directly in developers' terminals. This role involves building and optimizing LLM and retrieval-based systems for code planning, generation, review, and automation, and owning end-to-end ML pipelines—from data and experimentation to evaluation and safety guardrails—to improve product quality and reliability. You will collaborate closely with product and engineering teams to deliver features that increase developer productivity, and a strong passion for AI-assisted development and agentic AI developer tools is essential.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where it has a legal entity. The company began with Jira to help developers track bugs and manage work, and while its suite has expanded, developers remain central to its focus. Atlassian is revitalizing its product lineup and creating a new DevAI pillar to deeply integrate AI into the developer experience, including a daily-use developer dash, AI-driven code reviews, and autonomous code generation. The vision is to transform software development with ambitious plans and a role for team members in innovating core intelligence solutions, such as LLM integration, prompt engineering, and end-to-end AI features. Collaboration will involve a diverse group of scientists and software engineers within the team and across partner teams to deliver world-class developer AI products that shape the future of software development.

Atlassian offers flexible work locations, allowing employees to work in an office, from home, or in a hybrid setup, and they hire globally where they have a legal entity. The company's journey started with Jira to help developers track bugs and manage work, and while their tools have expanded, developers remain the core focus. Atlassian is revitalizing its product lineup and building a DevAI pillar to deeply integrate AI across the developer experience, including a daily developer dashboard, AI-driven code reviews, and autonomous code generation. The goal is to transform software development, with ambitious plans and opportunities to innovate core intelligence solutions within DevAI, such as LLM integration, prompt engineering, and end-to-end AI features. The role involves collaborating with a diverse team of scientists and engineers and partner teams across the company to deliver world-class developer AI products shaping the future of software development.

Atlassian offers flexible work locations, allowing employees to work in an office, from home, or in a hybrid arrangement, with hiring possible in any country where the company has a legal entity. The Central AI organization is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and build an Atlassian AI infrastructure for the future. While most AI initiatives will be driven by federated product teams, Central AI plays a pivotal role by creating underlying infrastructure and shared capacities to prevent silos and enable collaboration. Central AI is also responsible for developing some core shared AI experiences, such as search, knowledge discovery, and conversation. As a Senior Machine Learning engineer, you will design and implement cutting-edge ML algorithms, train models, collaborate with product, engineering, and analytics teams to embed AI into Atlassian products, guide junior ML engineers, and run architecture design, experiments, and evaluations to ensure AI's transformative potential is realized across the offerings.

- Atlassian offers flexible work locations, including in-office, remote, or hybrid setups, and hires globally where it has a legal entity. - The Central AI organization is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and build an Atlassian AI infrastructure for the future. - While most AI initiatives will be developed by federated product teams, Central AI plays a pivotal role by constructing the underlying infrastructure and capacities for seamless AI integration across departments. - Central AI also develops core shared AI experiences such as search, knowledge discovery, and conversation. - As a Senior Machine Learning engineer, you would design and implement advanced ML algorithms, train models, collaborate across teams to embed AI in Atlassian products, and lead architecture design, experimentation, evaluation, and mentorship to realize AI's transformative potential.

Atlassian offers flexible work options—office, home, or a hybrid—and hires people in any country where they have a legal entity to support family, personal goals, and other priorities. The Central AI organization, part of the Atlassian Intelligence program, aims to accelerate AI innovation across products, provide cohesive AI experiences, and build an Atlassian AI infrastructure for the future. While most AI initiatives will be developed by federated product teams, Central AI is pivotal for constructing the underlying infrastructure and capabilities that enable seamless AI integration across departments. Central AI also develops core shared AI experiences such as search, knowledge discovery, and conversation. As a Senior Machine Learning Engineer, you’ll design and implement cutting-edge ML algorithms, train models, collaborate with product, engineering, and analytics teams to integrate AI into products and services, build architectures, run experiments, evaluate models, and mentor junior ML engineers to realize AI’s transformative potential across Atlassian offerings.

Atlassians can choose where they work—office, home, or a hybrid—and Atlassian can hire people in any country where it has a legal entity. The Central AI organization is part of the Atlassian Intelligence program and aims to accelerate AI innovation, provide cohesive AI experiences, and build an infrastructure for the AI-enabled future. While most AI initiatives are expected to be developed by federated product teams, Central AI plays a pivotal role by constructing the underlying infrastructure and capacities for seamless AI integration across departments, preventing silos. Central AI also develops core shared AI experiences such as search, knowledge discovery, and conversation. As a Senior Machine Learning Engineer, you will design and implement cutting-edge ML algorithms, train sophisticated models, and collaborate with product, engineering, and analytics teams to embed AI functionalities into Atlassian products and services; your daily responsibilities include designing system and model architectures, conducting rigorous experimentation and evaluations, and guiding junior ML engineers, with the role central to realizing AI's transformative potential across offerings.

Atlassian offers flexible work options (office, home, or a mix) and can hire people in any country where the company has a legal entity. The Central AI organization is part of the Atlassian Intelligence program, aiming to accelerate AI innovation, provide cohesive AI experiences, and build infrastructure for the future. While most AI initiatives will be led by federated product teams, Central AI is crucial for creating the underlying infrastructure and shared capacities that prevent silos and enable unified AI across departments. Central AI also develops core shared AI experiences such as search, knowledge discovery, and conversation. As a Senior Machine Learning Engineer, you will design architectures, train advanced models, collaborate with product, engineering, and analytics teams, conduct experiments and evaluations, and mentor junior ML engineers to realize AI's transformative potential across Atlassian's offerings.

At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, providing flexibility to support personal priorities. The company hires globally in any country where it has a legal entity. In this role, you will inspire innovation and operational excellence, own the delivery of critical projects in a microservices environment, be the engineering voice in quarterly planning, build an open and trusting operational culture, participate in hiring and budgeting, and collaborate on technical discussions to drive decisions. The background required includes 5+ years of experience managing software engineers, a CS-related bachelor's or master’s degree, experience partnering with internal customers, implementing DevOps best practices, and familiarity with public-facing high-traffic e-commerce websites. Candidates should be excited to foster a culture of continuous improvement.

Atlassian allows employees to choose where they work—office, home, or a hybrid arrangement—giving them more control over family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. In this role, you will inspire innovation and operational excellence, own the delivery of critical microservices projects, serve as the engineering voice in quarterly planning, help build an open, trusting, and mature culture, and participate in hiring, budgeting, and architectural discussions. The ideal candidate has 5+ years of experience managing software engineers, a bachelor’s or master’s degree (CS preferred), and demonstrated experience partnering with internal customers, implementing DevOps practices, and working with public-facing high-traffic e-commerce sites. The role emphasizes fostering a culture of continuous improvement.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where they have a legal entity. They’re hiring a Senior Product Designer for the Jira Design team, reporting to a Senior Design Manager, with teams in Australia and North America, to drive high-impact work across Jira and the Teamwork collection. Jira is the foundation for Atlassian’s holistic view of modern, collaborative work, and the Jira Design teams aim to transform Jira into a modern work management solution for every team. The role involves designing end-to-end AI-enabled experiences, modernizing Jira’s visual language, coordinating with leadership and cross-functional teams, guiding projects from creation to customer-value outcomes, and identifying success metrics and adoption opportunities for non-technical users. Requirements include 5+ years of product design experience with complex/enterprise software, AI product experience (Agents, Chat, and Search), strong visual craft, storytelling ability, facilitation and collaboration skills, and experience measuring success and improving processes to increase value and velocity.

Atlassian offers flexible work arrangements (office, home, or a combination) and hires in any country where they have a legal entity, giving employees more control over family and personal goals. The role is a Senior Product Designer in the Jira Design team, reporting to a Senior Design Manager and working with teams in Australia and North America to drive high-impact projects across Jira and its integration with the Teamwork Collection. Jira is Atlassian’s flagship product and foundational to a holistic view of modern, collaborative work, with the Jira Design team transforming it into a modern work management solution for every team. Responsibilities include designing end-to-end experiences that bring AI into workflows, modernizing Jira’s visual language, collaborating with cross-functional teams, driving projects from creation to execution, tying design to customer value, and measuring success to accelerate adoption for non-technical teams. Requirements include 5+ years of product design experience, strong visual design craft, AI product experience (Agents, Chat, and Search), end-to-end UX/product design expertise, storytelling ability, balancing user needs with business goals and feasibility, facilitation and collaboration skills, and experience measuring success and improving processes to increase value and team velocity.

Atlassian offers flexible work options—office, home, or a mix—and hires people in any country where it has a legal entity. In this role, you collaborate with a diverse set of cross-functional partners to become a trusted strategic partner through structured and clear work. You apply technical expertise in quantitative analysis, experimentation, and data presentation to develop strategies and solve the business's biggest challenges. You focus on developing hypotheses through analytical approaches, methodologies, frameworks, and technical methods to test them, define and test opportunities to improve products and influence roadmaps through insights and recommendations, and partner with cross-functional teams to inform, influence, and execute strategy decisions. You identify and measure the success of product efforts through forecasting and monitoring key product metrics, and you use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity to support employees’ priorities. In this role, you collaborate with diverse cross-functional partners to become a trusted strategic partner through clear structure and delivery. You apply technical expertise, quantitative analysis, experimentation, and data presentation to develop strategies and solve the business’s biggest challenges, focusing on forming hypotheses through analytical approaches and various methodologies. You define, understand, and test opportunities to improve products and the business, and influence roadmaps through insights and recommendations, partnering to inform and execute strategy decisions. You identify and measure product success through forecasting and monitoring key metrics, and you use data to shape product development, quantify opportunities, anticipate challenges, and ensure the products deliver value to people, businesses, and Atlassian.

Atlassian offers flexible work locations (office, from home, or hybrid) and hires in any country where it has a legal entity. You will join a world-class Data Science team that partners with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executives to drive insights about products and customers and to design and measure the success of product investments. The role involves collaborating on cross-functional problems, applying quantitative analysis and experimentation, developing hypotheses, and shaping roadmaps through data-driven insights. You will forecast and monitor key metrics, inform product development, identify opportunities, and ensure the products you build bring value to people, businesses, and Atlassian. Minimum qualifications include 5+ years in data science, proficiency in SQL and another language (Python or R), data storytelling and visualization skills, and experience applying statistical methods; desirable qualifications include 7+ years (or 5+ years plus a relevant advanced degree), SaaS domain knowledge, and experience in Search or AI products.

Atlassian offers flexible work options (office, remote, or hybrid) and hires people in any country where it has a legal entity. You will join a world-class Data Science team that collaborates with product, researchers, data engineers, marketers, privacy, and executive teams to analyze customer engagement and measure the impact of product investments. In this role, you’ll collaborate with cross-functional partners, apply quantitative analysis and experimentation, develop and test hypotheses, and influence roadmaps by identifying opportunities to improve products and business outcomes. You will forecast and monitor key product metrics, shape product development, quantify new opportunities, and ensure the products we build deliver value to people, businesses, and Atlassian. Minimum qualifications include 5+ years in data science, proficiency in SQL and another programming language (Python or R), data storytelling and visualization experience, and applying statistical methods to business problems, with desirable qualifications including 7+ years (or 5+ with a related advanced degree), SaaS domain knowledge, and experience in Search or AI products.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where it has a legal entity, supporting work-life balance. You will join a world-class Data Science team that partners with Product, Researchers, Data Engineers, Marketers, Privacy, and Executives to analyze how customers engage with products and to measure the impact of investments. Your role includes collaborating with cross-functional partners, applying technical and analytical methods to develop business strategies, testing hypotheses, and influencing roadmaps with insights and recommendations. You will forecast and monitor key product metrics to understand trends, shape product development, quantify opportunities, identify challenges, and ensure value for people, businesses, and Atlassian. Minimum qualifications include 5+ years in data science, proficiency in SQL plus another language (e.g., Python or R), data storytelling and visualization skills, experience applying statistical methods to business problems, and a track record of delivering analytics-driven impact; desirable qualifications include 7+ years (or 5+ with a related advanced degree), SaaS domain understanding, and experience in Search or AI products.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country where they have a legal entity to support employee priorities. You will be part of a world-class Data Science team that uses data to derive insights about products and customers, partnering with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executives to drive strategy. The role focuses on collaborating across cross-functional partners, applying quantitative analysis and experimentation, developing hypotheses, testing opportunities, and influencing roadmaps with insights and recommendations. You will forecast and monitor key product metrics, shape product development, quantify opportunities, and ensure the products deliver value to people, businesses, and Atlassian. Qualifications include 5+ years in data science or related fields with proficiency in SQL and another language (Python or R), data storytelling and visualization skills, and experience applying statistical methods and driving impactful projects; desirable qualifications include 7+ years or 5+ years plus an advanced degree and an understanding of the SaaS business model and key metrics.

Atlassian offers flexible work locations—office, home, or a mix—and hires globally in any country where it has a legal entity. You will join a world-class Data Science team that partners with Product Managers, Researchers, Data Engineers, Marketers, Privacy, and Executives to drive insights about our products and customers. The team uses a range of analysis and data-science techniques to understand customer engagement and to identify, design, and measure the success of product investments. In the role, you’ll collaborate with cross-functional partners, apply quantitative analysis and experimentation, and help shape strategies and roadmaps through clear data presentations. Minimum qualifications include 5+ years in data science, SQL plus another language (Python or R), data storytelling and visualization experience, and the ability to apply statistical methods to business problems; desirable qualifications include 7+ years (or 5+ with a related advanced degree) and SaaS metrics understanding.

Atlassian offers flexible work locations (office, home, or a mix) and hires in any country where they have a legal entity. The role is a Technical Program Manager (TPM) focused on AI and Search, partnering with engineering to translate innovations into platform evolution and customer value, and defining a long-term strategy and roadmap based on business objectives and industry trends. Responsibilities include turning business goals into technical problems, defining programs such as capacity planning, migrations, high availability, network architecture, performance and reliability improvements, and managing the full lifecycle and dependencies with accountability for success. Minimum qualifications include 8+ years on software teams in roles like Development Manager or TPM, deep AI and/or Search domain experience (e.g., model inference/training, LLM ops, semantic search), the ability to translate objectives into technical programs, and strong leadership and communication skills, with TPMs expected to understand system flows and APIs but not necessarily write code. Preferred qualifications include a bachelor’s degree in Software Engineering or Computer Science (or a technical discipline), with the Hiring Manager free to specify role-specific requirements.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. The TPM role involves staying up-to-date on AI and Search innovations, partnering with engineering to translate them into practical platform evolution that benefits customers, and defining a long-term strategy and roadmap from business objectives and customer needs. Responsibilities include turning business objectives into technical problems, defining systems programs, and planning actions such as capacity planning, migrations, high availability, network architecture, performance optimization, and reliability improvements, while influencing engineers to make progress. TPMs are accountable for the full lifecycle of these technical programs, managing dependencies and complex projects across the company, prioritizing tasks, scoping initiatives, budgeting and scheduling, and they may not write or read code but should understand system flows, architectures, and APIs. Minimum qualifications include 8+ years on software teams in roles like Development Manager, Technical Product Manager, or TPM, deep AI and/or Search domain experience, strategic thinking to translate objectives into technical programs, and strong leadership and communication skills; a BS in Software Engineering, Computer Science, or a technical field is preferred, with hiring managers sometimes specifying additional required skills.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. They’re seeking an experienced Principal Technical Program Manager to lead cross-product accessibility programs, especially for large enterprise customers, translating regulatory and customer requirements into pragmatic plans and aligning multiple teams. The role entails shaping end-to-end accessibility solutions across design systems, shared components, and product surfaces, and embedding accessibility into development workflows. You’ll collaborate with engineering, design, and compliance teams to design scalable engagement models and promote automation, tooling, and metrics for accessibility. Requirements include 10+ years in technical program or engineering management, strong technical acumen, experience with accessibility or compliance, and the ability to build multi-quarter roadmaps, manage dependencies, use data to drive priorities, and communicate clearly with executives and teams, even in ambiguous spaces.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support employees’ family and personal goals. The role is Principal Technical Program Manager focused on making Atlassian products accessible for all teams, especially large enterprise customers, by leading cross-product accessibility programs across engineering and design. You will translate regulatory and customer requirements into pragmatic technical plans, drive alignment across multiple teams, develop reusable patterns to meet accessibility at scale, and embed accessibility into design reviews, technical design, testing, and rollout. You’ll work with customer-facing and compliance teams to design efficient engagement models, drive automation and metrics, and clearly communicate program status, risks, and trade-offs to senior leaders. Requirements include 10+ years of relevant experience, a track record of leading cross-functional technical programs, strong technical acumen, experience in accessibility or other regulated environments, and the ability to build roadmaps, manage dependencies, use data to inform priorities, and collaborate with executives, engineers, and designers.

Atlassian offers flexible work locations and hires in any country where it has a legal entity. The People Team uses technical expertise to strengthen programs and ensure an outstanding employee experience, collaborating with People CoEs and engineering to deliver scalable, secure solutions that impact its people. They are seeking a creative, results-driven program manager to translate customer insights into impactful People Programs as the company grows. The role includes leading complex, cross-functional programs to deliver world-class employee experiences, defining scope, roadmap, governance, and change management, and proactively managing progress, risks, decisions, dependencies, and outcomes while driving scalable enterprise solutions with automation and AI. Stakeholder management involves building strong relationships with HR leaders and business partners, gathering requirements, managing risks and dependencies, and acting as a strategic partner to achieve milestones while coordinating communications and downstream impacts.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, enabling employees to support family and personal goals. The People Team uses technical expertise to strengthen programs and solutions, delivering an outstanding employee experience by collaborating with People CoEs and engineering teams to create scalable, secure solutions that impact Atlassians. The company seeks a creative, results-driven program manager to translate customer insights into impactful People Programs as the company grows. The role involves leading complex programs across People functions to deliver world-class employee experiences, partnering with stakeholders to define scope, roadmap, governance and change management, and proactively managing progress, risks, dependencies, reporting and outcomes, while building scalable enterprise solutions with automation and AI. It also requires building strong relationships with HR leaders and business partners, acting as a strategic partner to achieve milestones and manage dependencies, communications, and downstream impacts.

Atlassian offers flexible work options and hires in any country where it has a legal entity. The role uses technical expertise to strengthen the People Team’s programs and solutions, collaborating with People CoEs and engineering to deliver scalable, secure solutions that improve the employee experience. They’re seeking a creative, results-driven program manager to translate customer insights into impactful People Programs as the company grows. Responsibilities include leading complex programs across People functions, defining scope, roadmap, governance, change management, and proactively managing progress, risks, decisions, dependencies, and outcomes, with a focus on scalable enterprise solutions that leverage automation and AI. Stakeholder management entails building strong relationships with HR leaders and business partners, gathering requirements, managing risks and dependencies, and acting as a strategic partner to achieve milestones, communications, and downstream impacts.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires people in any country where it has a legal entity. - The role focuses on using technical expertise to strengthen the People Team’s programs and employee experience, collaborating with People CoEs and engineering to deliver scalable, secure solutions that impact Atlassian’s people. - The company is seeking a creative, results-driven program manager to translate customer insights into impactful People Programs as the company grows. - Program management responsibilities include leading complex projects across different People functions, defining scope, roadmaps, success criteria, governance, roles and responsibilities, and change management, while proactively managing progress, risks, decisions, dependencies, reporting, and outcomes to build scalable, enterprise solutions with automation and AI. - Stakeholder management entails building strong relationships with HR leaders and business partners to gather requirements, manage risks and dependencies, and act as a strategic partner to achieve milestones while coordinating communications and downstream impacts.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, to support employees’ priorities. The company is on a mission to unleash the potential of every team and is investing deeply in Generative AI to accelerate how teams work, discover, and create. The Principal Machine Learning Engineer (P60) will lead GenAI Modeling & Jira Search, focusing on knowledge-grounded LLMs, embeddings, multimodal modeling, and retrieval-augmented strategies to adapt foundation models to Atlassian data. Responsibilities include rapid prototyping of POCs, implementing evaluation methods (groundedness, hallucination detection, human-in-the-loop), mentoring a small tiger team, and guiding the design across retrievers, rankers, orchestration, and serving infrastructure with product and platform teams. The role also shapes the Forge innovation strategy, partners across teams (Rovo, Jira Search, Knowledge AI, Platform), and champions responsible AI and data quality in all innovations.

- Atlassians can choose where they work—office, home, or a combination—and the company hires in any country where it has a legal entity. - Atlassian’s mission is to unleash the potential of every team, and it’s investing deeply in Generative AI with advanced modeling and rapid innovations. - They are seeking a Principal Machine Learning Engineer (P60) to join the GenAI Modeling & Jira Search team in a hands-on technical leadership role advancing GenAI modeling, rapid prototyping, and applied research. - The role involves knowledge-grounded LLMs, embeddings, and multimodal modeling, including fine-tuning and retrieval-augmented strategies, plus leading a small tiger team and guiding architects across retrievers, rankers, orchestration, and serving infrastructure while collaborating with product and platform teams to scale prototypes. - It also includes shaping the Forge roadmap, partnering across teams to drive cross-team impact, and championing responsible AI, groundedness, and data quality.

Atlassian allows employees to choose their work location—office, remote from home, or a hybrid arrangement. This flexibility helps Atlassians better support family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder indicating where a job description should be inserted. Overall, it emphasizes flexible work options, personal balance, and broad international hiring, with the job description yet to be provided.

1) Atlassians can choose where they work, whether in an office, from home, or a mix of both. 2) This flexibility gives them more control over supporting their family, personal goals, and other priorities. 3) Atlassian can hire people in any country where it has a legal entity. 4) The text includes a placeholder for the job description, indicating it is not currently provided. 5) Overall, the message emphasizes flexible work arrangements and global hiring possibilities, contingent on the job description being inserted.