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Atlassian offers flexible work options and hires in any country where it has a legal entity. The role focuses on scalable engagement by proactively managing a pool of customers through onboarding, adoption, and value realization milestones. It uses predictive signals and standard frameworks to identify opportunities and risks, enabling early and sustained product adoption and value delivery at scale through webinars, office hours, and targeted outreach. It requires maintaining product and industry expertise, mitigating churn risk with cross-functional support, championing customer advocacy, and upholding operational excellence in Gainsight and engagement processes. The ideal candidate has 5+ years in customer success or related SaaS roles, experience managing large portfolios in a pooled model, strong relationship-building and communication skills, knowledge of Jira/Confluence end-user use cases, cross-functional collaboration ability, and familiarity with Gainsight, Salesforce, and Tableau.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country with a legal entity to support employees’ priorities. In this role, you will drive scalable engagement by proactively managing a pooled portfolio of customers through onboarding, adoption, and value realization. You will guide customer journeys using predictive signals and standard frameworks to identify milestones, opportunities, and risks, enabling early and sustained adoption of Atlassian solutions. You will deliver value at scale through webinars, office hours, and targeted outreach, maintain product and industry expertise, and act as the Voice of the Customer to influence Atlassian’s products while mitigating churn and upholding operational excellence in tools like Gainsight, Salesforce, and BI platforms. The ideal candidate has 5+ years in customer success or related SaaS roles with large portfolios, a customer-centric mindset, strong cross-functional collaboration, Jira/Confluence familiarity, and proficiency with Gainsight, Salesforce, and BI tools.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity to support family, personal goals, and other priorities. - The role focuses on driving scalable engagement by proactively managing a pooled portfolio of customers through onboarding, adoption, and value realization milestones. - It involves guiding customer journeys using predictive signals and standardized frameworks to boost adoption and success, delivering value at scale through webinars, office hours, and curated outreach. - Responsibilities include maintaining product and industry expertise, mitigating churn risks, acting as the Voice of the Customer to influence products and services, and keeping accurate records in Gainsight while following engagement frameworks. - The ideal candidate has 5+ years in Customer Success or related SaaS roles, experience managing large portfolios in a pooled model, cross-functional collaboration, Jira/Confluence familiarity, and experience with Gainsight, Salesforce, and BI tools like Tableau.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally, with interviews and onboarding conducted virtually as part of being a distributed-first company. There is an entry-level Accountant opportunity to join the global general ledger team, reporting to the Accounting Manager, focusing on maintaining accuracy, policy compliance, cross-team collaboration, and finance-innovation initiatives. The Staff Accountant will maintain the accuracy and integrity of financial information and analyze assets, liabilities, and equity to provide senior leadership with reliable data for decision-making. Key duties include supporting month-end close with journal entries, performing account analyses/reconciliations, collaborating with Sales, Operations, HR, and FP&A, and identifying opportunities for process improvements and special projects like system upgrades and reporting optimization. The role also involves participating in global standardization of policies and procedures and handling additional duties as required.

- Atlassian offers flexible, distributed-first work options (office, home, or hybrid) and hires in any country where they have a legal entity, with virtual interviews and onboarding. - The Your Future Org section describes an entry-level Staff Accountant role in the global general ledger, reporting to the Accounting Manager, responsible for maintaining the accuracy and integrity of financial information, ensuring policy compliance, collaborating across teams, and contributing to innovation projects to build a world-class finance organization. - The role seeks a detail-oriented, effective communicator and flexible team player who embodies the company’s core values—Customer, People, Winning, Community, and Financial Responsibility—in all activities. - Core duties include supporting month-end close with journal entries (accruals, cash activity, allocations) and performing or assisting with account analyses and reconciliations, while collaborating with cross-functional teams (Sales, Operations, HR, FP&A) to ensure accurate reporting. - Additional responsibilities involve identifying process improvements, participating in special projects such as system upgrades, data validation, and reporting optimization, and supporting global standardization of policies and procedures.

At Atlassian, you can work in an office, from home, or a combination of both, and the company hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. There is an entry-level Accountant opportunity to join the global general ledger team, reporting to the Accounting Manager, focusing on maintaining the accuracy and integrity of financial information across global entities and ensuring policy compliance while collaborating across teams on innovation projects. The role emphasizes detail, effective communication, and flexible teamwork, and expects you to embody Atlassian’s core values of Customer, People, Winning, Community, and Financial Responsibility in daily work. Key duties include supporting month-end close with journal entries (accruals, cash activity, allocations), performing account analyses and reconciliations, and collaborating with cross-functional teams (Sales, Operations, HR, FP&A) to ensure accurate financial reporting. Additional responsibilities involve identifying process improvements, contributing to special projects such as accounting system upgrades, data validation, and reporting optimization, and participating in global standardization efforts for policies and procedures.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity; interviews and onboarding are conducted virtually as part of being a distributed-first company. There is an entry-level Staff Accountant position to join the global general ledger team, reporting to the Accounting Manager, working across global entities to maintain financial information accuracy and compliance. The role emphasizes attention to detail, effective communication, teamwork, and alignment with the organization’s core values (Customer, People, Winning, Community, and Financial Responsibility) in all duties. Core duties include supporting month-end close with journal entries, conducting or assisting with account analyses and reconciliations, and collaborating with cross-functional teams to ensure accurate financial reporting. Additional responsibilities include identifying process improvements, contributing to special projects such as system upgrades, data validation, and reporting optimization, and participating in global standardization of policies and procedures, with other duties as required.

Atlassian supports flexible work locations and a distributed-first approach, hiring globally in countries where it has a legal entity, with virtual interviews and onboarding. Jira Service Management is driving growth in the service management market, and channel partners are essential to customer success. Atlassian is seeking a Sr. Partner Solutions Architect fluent in Portuguese to help grow and enable service-management-focused channel partners, covering pre-sales to post-sales support. The role sits in the Partner Solutions Acceleration team, focusing on enablement strategy, collateral development, and technical leadership to accelerate partner success, working with Channel & Alliance, Partner managers, Marketing, Sales, and Product. Key responsibilities include developing account strategies with Channel teams, delivering channel partner enablement workshops, providing market feedback to product management, and representing Atlassian as a thought leader at conferences and partner events.

Atlassian offers flexible work locations (office, remote, or hybrid) with virtual interviews and onboarding, and hires in any country with a legal entity. The company is growing in the service management market, driven by Jira Service Management, and channel partners are essential to customer success. Atlassian is seeking a Sr. Partner Solutions Architect fluent in Portuguese to help grow service management–focused channel partners, joining a team that helps partners build enterprise JSM services. Responsibilities include developing the enablement strategy, creating collateral, and supporting partners through the deal cycle while collaborating with Channel, Marketing, Sales, and Product teams to drive adoption and gather feedback. The role also involves delivering partner enablement workshops, contributing thought leadership, and representing Atlassian at conferences and partner events.

Atlassian is seeking a Senior Product Marketing Manager to drive acquisition, adoption, and expansion of Jira Service Management and Service Collection within existing customers, covering all funnel stages for SMB and enterprise. The role involves collaborating with Product Management and demand generation to deliver campaigns based on product positioning and messaging, and influencing the go-to-market strategy for ITOM capabilities. It requires implementing marketing programs to sustain momentum for Jira Service Management and Service Collection, shaping campaign narratives, increasing awareness of Service Collection and its differentiators, and partnering cross-functionally. Responsibilities include crafting messaging and positioning for campaigns to drive awareness, acquisition, adoption, and expansion, and developing go-to-market strategies for ITOM with high-impact content for technical audiences. Additional duties include partnering with Demand Gen and Performance Marketing to generate sign-ups and qualified leads, representing the voice of the customer, becoming an expert on target audiences and jobs-to-be-done, and conducting market research to inform product direction and campaign strategy.

Atlassian seeks a Senior Product Marketing Manager to drive acquisition, adoption, and expansion of Jira Service Management and Service Collection across SMB and enterprise through end-to-end marketing campaigns. You will collaborate with Product Management and demand generation to craft distinctive product positioning and messaging and deliver campaigns tailored to each target buyer, while influencing go-to-market for ITOM capabilities. The role includes designing and executing high-impact, product-led and sales-led campaigns that sustain momentum and growth and shaping narratives to raise awareness of Service Collection and its differentiators. You will own messaging, develop GTM strategies for Service Collection ITOM, and generate technical content to engage IT audiences, partnering with Demand Gen and Performance Marketing to drive new sign-ups and qualified leads. Finally, you will be the voice of the customer and market, gaining deep audience insights through research to inform product direction, messaging, and campaign strategy.

Atlassian supports flexible work options (office, home, or hybrid) and hires globally where there is a legal entity; interviews and onboarding are virtual as part of being a distributed-first company. The role is Senior Product Manager for the Loom Enterprise team, focused on making Loom the trusted video product for enterprise customers. It is a highly cross-functional role that collaborates with Design, Engineering, Marketing, Support, Success, and Sales, and requires the candidate to be located between PST and EST. Responsibilities include owning the vision and roadmap for Enterprise growth, working across teams to define and ship it, and tracking adoption and growth goals. It also involves partnering with Sales, Marketing, and Success for business outcomes and engaging with customers pre- and post-sales, including representing Enterprise in high-priority escalations during setup and rollout.

Atlassian supports flexible, distributed work, allowing employees to work in an office, from home, or a combination, and hires globally where it has a legal entity, with interviews and onboarding conducted virtually. The Senior Product Manager on the Loom Enterprise team aims to make Loom the trusted video product for the enterprise, serving end-users at large Atlassian customers as well as enterprise admins and decision-makers. The role is highly cross-functional and involves close collaboration with Design, Engineering, Marketing, Support, Success, and Sales, and the candidate must be located between PST and EST. Responsibilities include owning the vision and roadmap to drive Enterprise growth, and working across product, engineering, data, research, and marketing to define and ship the roadmap, while tracking adoption and growth goals. It also covers customer pre-sales and post-sales engagement, partnering with Sales to instill confidence and representing Enterprise in high-priority escalations during setup and rollout.

Atlassian supports flexible work options and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The Senior Product Manager on the Loom Enterprise team aims to make Loom the trusted video product for the enterprise, serving end-users at large Atlassian customers as well as enterprise admins and decision-makers. This is a highly cross-functional role requiring close collaboration with Design, Engineering, Marketing, Support, Success, and Sales, and the candidate must be located between PST and EST. Responsibilities include owning the vision and roadmap to drive Enterprise growth, and working across product, engineering, sales, design, data, research, and marketing to define and ship the roadmap, while tracking Enterprise adoption and growth goals. The role also involves partnering with Sales, Marketing, and Success to deliver business outcomes, plus engaging in pre-sales to instill customer confidence and post-sales to represent Enterprise in high-priority escalations during setup and rollout.

- Atlassian is seeking a Senior Privacy Counsel - Go-to-Market (GTM) and Trust to join its US West Coast Privacy team, reporting to the Lead of the GTM + Trust team, to tackle global privacy challenges. - The company supports flexible work arrangements (office, remote, or hybrid) and can hire in any country where it has a legal entity. - Responsibilities include providing expert privacy counsel to the GTM and Trust teams throughout the customer lifecycle, including pre-sales content, global privacy compliance, cloud migrations, and novel privacy negotiations. - The role also involves direct customer engagement to address privacy needs and expectations, and advising on the impact of emerging global privacy laws with practical responses to new requirements. - It requires cross-functional collaboration with internal stakeholders, including other Legal pillars, Sales, Trust, Engineering, Product, Security, People, and IT, to ensure privacy considerations are integrated into business initiatives and roadmaps.

The role is Senior Privacy Counsel - Go-to-Market (GTM) and Trust, joining Atlassian’s Privacy team in the US West Coast and reporting to the Lead of the GTM + Trust team. Atlassians can choose to work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. You will provide expert privacy counsel to GTM and Trust teams throughout the customer lifecycle, including pre-sales content development, global privacy compliance, cloud migrations, and support for strategic and novel privacy negotiations. You will engage directly with customers to address their specific privacy needs and expectations. You will advise on the impact of emerging global privacy laws and help prepare practical responses, while collaborating cross-functionally with Legal, Sales, Trust, Engineering, Product, Security, People, and IT to integrate privacy considerations into business initiatives and roadmaps.

- The role is Senior Privacy Counsel - Go-to-Market (GTM) and Trust in the US West Coast, joining Atlassian’s Privacy team and reporting to the Lead of GTM + Trust. - Atlassian offers flexible work arrangements (office, home, or hybrid) and hires in any country where it has a legal entity. - The GTM and Trust support duties include providing expert privacy counsel throughout the customer lifecycle, including pre-sales content, global privacy law compliance, cloud migrations, and privacy negotiations. - The role also involves direct customer engagement to address privacy needs and expectations. - Additional responsibilities include advising on emerging global privacy laws, practical regulatory responses, and cross-functional collaboration with internal teams to integrate privacy into business initiatives and roadmaps.

Atlassian provides flexible work options—office, remote, or hybrid—with virtual interviews and onboarding as part of being a distributed-first company, and hires in any country with a legal entity. The company is accelerating growth in the service management market, led by Jira Service Management, with channel partners playing an essential role in customer success. Atlassian is seeking a Sr. Partner Solutions Architect (Korea) to help grow channel partners focused on service management, leveraging pre-sales to post-sales consulting and architectural skills. The role sits in the Partner Solutions Acceleration team and involves developing enablement strategies, collateral, and reference architectures to accelerate ITSM/ESM partner success, while supporting partners through deal cycles. Responsibilities include collaborating with Channel teams to drive Jira Service Management adoption, contributing to evolving practices, providing market feedback to product management, delivering enablement workshops, and representing Atlassian at conferences and partner events.

Atlassian offers flexible work options—office, home, or a mix—and hires globally with virtual interviews and onboarding as part of being a distributed-first company. The company’s growth in the service management market, led by Jira Service Management, is accelerating, with channel partners playing a critical role in customer success. Atlassian is seeking a Sr. Partner Solutions Architect (Korea) to help grow and support service management channel partners and enable their enterprise JSM service offerings. Key responsibilities include developing enablement strategies in the Partner Solutions Acceleration team, creating collateral, and supporting partners through the deal cycle with technical expertise. The role also involves collaborating with Channel, Product, Marketing, and Sales teams to drive partner success, provide market feedback, deliver enablement workshops, and represent Atlassian at conferences and partner events.

At Atlassian, work is distributed-first and flexible—employees can be in an office, from home, or a mix, with virtual interviews and onboarding and hiring across any country where Atlassian has a legal entity. They are seeking a Principal Full Stack Software Engineer to join the team, focused on delivering creative improvements for engineering groups. The role involves tackling the largest and most complex problems, providing technical leadership on high-impact projects, and applying architectural standards across new and ongoing work. It also requires partnering with multiple engineering teams on company-wide initiatives, sharing best practices, and mentoring the next generation of technical leaders. Qualifications include 10+ years of full-stack experience with languages such as Java, Scala, Node, JavaScript, and React; a CS degree or equivalent; deep systems engineering expertise in testing, reliability, security, and observability; strong communication and mentoring skills; customer-focused decision making; and familiarity with A/B testing techniques.

Atlassian offers flexible work options (office, home, or a mix) and hires globally, with interviews and onboarding conducted virtually as part of being a distributed-first company. They are seeking a Principal Full Stack Software Engineer focused on delivering creative improvements for their engineering teams. The role involves tackling the largest and most complex problems, providing technical leadership on high-impact projects, shaping architecture, and raising the technical bar across the organization while partnering on company-wide initiatives and mentoring others. The ideal candidate has 10+ years of full-stack experience with languages such as Java, Scala, Node, JavaScript, or React; a CS degree or equivalent; strong systems engineering experience at scale (testing, reliability, security, observability); excellent communication and mentoring abilities; and familiarity with customer impact and A/B testing. They also emphasize transferring knowledge and sharing best practices to grow the next generation of Atlassian technical leaders and evangelizing high standards within the company.

Atlassian supports flexible, distributed work, allowing employees to work from an office, from home, or a mix, and hires globally with virtual interviews and onboarding. Teamwork Collection bundles Jira, Confluence, Loom, and Rovo to help organizations connect projects to goals, plan and track work, and share knowledge to boost cross-team collaboration. As Principal Product Marketing Manager, you will partner with product and sales to develop roadmaps and go-to-market plans that demonstrate the bundled value of Teamwork Collection and the Atlassian platform, including defining editions, pricing, and packaging. You will craft differentiated, value-based messaging for executive audiences, ensure consistency across channels, and tailor positioning based on feedback and market data to integrate with the broader Atlassian portfolio. You will also conduct market, competitive, and user research; cultivate customer advocacy; define activation strategies; and mentor junior PMMs to elevate marketing excellence across the team.

At Atlassian, employees can work flexibly—from office, remote, or a combination—with global hiring where there is a legal entity, and interviews and onboarding conducted virtually. Teamwork Collection (TWC) bundles Jira, Confluence, Loom, Rovo, and the Atlassian platform to help organizations connect projects to goals and collaborate across teams. The Principal Product Marketing Manager will partner with product and sales leaders to develop roadmaps and go-to-market strategies that showcase TWC and the Atlassian platform as a single solution. Responsibilities include differentiated messaging and positioning for executive audiences, go-to-market strategy, market and user research, and ensuring consistent messaging across channels and the broader portfolio. The role also entails customer advocacy, activation strategies for major accounts, and mentoring junior PMMs while advancing marketing best practices.

This role is the Principal Product Manager for Confluence Onboarding, responsible for leading the activation-focused onboarding experience for new admins across acquisition and cross-sell motions. You will own the strategy and roadmap to help new technical and business admins adopt Confluence, understand who they are, guide them to the right product areas, and enable value during their first weeks. This work directly impacts Atlassian’s growth by ensuring new customers not only sign up but activate and expand. Key responsibilities include defining the onboarding strategy across acquisition and cross-sell journeys, understanding jobs-to-be-done, shaping the first-time admin experience, partnering with Design and Research, and collaborating with Marketing, Core Product, Growth, Engineering, and Data Science to define metrics, run experiments, and measure success. At Atlassian, employees can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity, with a focus on delivering a cohesive, value-driven admin journey.

We are seeking a Principal Product Manager to lead the Confluence Onboarding experience, focusing on activating new customers from Acquisition and Cross-sell motions and ensuring new admins discover value quickly and stay engaged long-term. You will own the strategy and roadmap for helping new admins successfully adopt Confluence—understanding who they are, guiding them to the right parts of the product, and enabling them to realize value during their first weeks. This work directly impacts Atlassian’s growth by ensuring new customers not only sign up, but also activate and expand. Atlassians can choose where they work, with options for office, home, or hybrid, and the company can hire people in any country where there is a legal entity. Responsibilities include defining onboarding strategy across acquisition and cross-sell journeys; deeply understanding jobs-to-be-done for technical and business admins; shaping the first-time admin experience; partnering with Design and Research; collaborating with Marketing, Core Product, and Growth; working with Engineering and Data Science to define metrics and run experiments; and driving alignment across Atlassian to deliver a cohesive, value-driven admin journey.

- Atlassian seeks a Principal Product Manager to lead the Confluence onboarding experience, focusing on activating new customers from acquisition and cross-sell motions so admins see value quickly and stay engaged. - The role owns the strategy and roadmap for helping new admins adopt Confluence, understanding their needs and guiding them to the right parts of the product to realize value in the first weeks. - This work aims to drive Atlassian’s growth by ensuring new customers not only sign up but also activate and expand. - Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where there is a legal entity. - Responsibilities include defining onboarding strategy, understanding jobs-to-be-done for technical and business admins, shaping the first-time admin experience, partnering with Design and Research, collaborating with Marketing/Core Product/Growth, working with Engineering and Data Science to define metrics and run experiments, and aligning across the company to deliver a cohesive, value-driven admin journey.

The role is Principal Product Manager to lead Confluence onboarding, focusing on activating new customers via acquisition and cross-sell motions. Responsibilities include defining onboarding strategy, understanding jobs-to-be-done for technical and business admins, shaping the first-time admin experience, and partnering with Design, Research, Marketing, Core Product, Growth, Engineering, and Data Science. The objective is to help new admins adopt Confluence quickly, guiding them to the right product areas, removing friction, and enabling early value in the first weeks. The role directly ties to Atlassian’s growth by driving sign-up, activation, and expansion of customers. Atlassian offers flexible work options globally, hiring in any country with a legal entity.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally where they have a legal entity, with virtual interviews as part of a distributed-first approach. They are seeking a Principal Machine Learning Scientist to join the Central AI team in Bellevue, WA. The Central AI organization builds infrastructure, data pipelines, frameworks, models, and other capabilities to accelerate AI feature development across the company. It operates within the Atlassian Intelligence program to accelerate AI innovation, provide cohesive AI experiences, and establish shared AI infrastructure and experiences (such as search, knowledge discovery, and conversation) to prevent silos. The role involves designing and implementing cutting-edge ML algorithms, training sophisticated models, collaborating with product, engineering, and analytics teams, and guiding other ML engineers to realize AI’s transformative potential across Atlassian’s offerings.

Atlassian offers flexible work options—office, remote, or a hybrid—hiring globally where it has a legal entity, with virtual interviews and onboarding as part of being distributed-first. Atlassian is seeking a Principal Machine Learning Scientist to join the Central AI team located in Bellevue, WA. The Central AI organization builds the fundamental infrastructure, data pipelines, frameworks, models, and other capabilities to expedite AI feature development across the company and is part of the Atlassian Intelligence program. Central AI aims to accelerate AI innovation across products and platforms, provide cohesive AI experiences, and set up an Atlassian AI infrastructure for the future, while federated product teams will develop most AI initiatives but rely on Central AI to avoid silos and to develop core shared experiences like search, knowledge discovery, and conversation. As a Principal ML Engineer, you will drive the development and implementation of cutting-edge ML algorithms, train sophisticated models, collaborate with product, engineering, and analytics teams to embed AI functionalities into Atlassian products and services, design system and model architectures, conduct experiments and evaluations, and guide emerging ML engineers to realize AI's transformative potential across the offerings.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. The company is focused on Cloud Enterprise and AI, helping customers migrate Atlassian products to the Cloud and requires a Partner Solutions Architect to enable partners and enterprise customers. The role sits in the Partner Solutions Acceleration team and reports to the Head of Partner Solutions - Americas, Enterprise Cloud, bringing cloud migration expertise and partner-focused guidance. Key responsibilities include leading partner capability strategy across the AMER market, collaborating with partners to create packaged cloud migration services and GTM, conducting workshops, and coordinating with enterprise sales to optimize co-selling. The role also involves building a coordinated Atlassian capability model and driving cloud migrations and thought leadership programs, becoming a subject matter expert to support customer success.

Atlassian offers flexible work options and can hire globally where it has a legal entity, and is seeking a Partner Solutions Architect for the Americas in Enterprise Cloud. The company’s goal is to help customers compete in the digital economy and it prioritizes Cloud Enterprise and AI adoption, assisting enterprises in migrating to the Cloud through discovery, assessment, planning, and testing. The Partner Solutions Acceleration team brings together experts in cloud acceleration and migration, solution design, and architecture to build partner cloud capabilities and support seamless migrations and enterprise adoption. The role involves leading digital transformation and cloud migration initiatives, collaborating with partners and stakeholders in a matrix environment, and becoming a subject matter expert on the Atlassian platform to drive customer success. Responsibilities include leading AMER partner capability strategy, creating packaged cloud migration services and GTM strategies with partners, conducting workshops, assessing channel coverage and partner capacity, and coordinating with enterprise sales and Atlassian teams to deliver a coordinated capability model and cloud-migration thought leadership.

Atlassian offers flexible work locations (office, home, or a mix) and hires in any country with a legal entity, enabling employees to support family and personal goals. They are seeking a Partner Solutions Architect, reporting to the Head of Partner Solutions - Americas, Enterprise Cloud, to help customers migrate to Atlassian Cloud and drive platform innovation with solutions partners and enterprise customers. The Partner Solutions Acceleration team brings expertise in Cloud Acceleration & Migration, Solution Design, and Architecture, focusing on building partner cloud capabilities to enable successful migrations and enterprise adoption. In the role you will lead cloud migration initiatives across product, consulting, and sales, work with partners in a matrix environment, demonstrate the value of Atlassian's SaaS platform, and become an Atlassian subject-matter expert to support customer success. You will lead partner capability strategy across the AMER market, collaborate to create packaged migration services and GTM strategies, run workshops, assess partner capacity, educate enterprise sales on partner capabilities, and drive a coordinated capability model and cloud migration thought leadership.

Atlassian offers flexible, distributed-first work options and hires globally where there is a legal entity, with virtual interviews and onboarding. In this role, you will develop and implement named account or territory plans to maximize product expansion and ensure customer success, and you will execute strategic sales plans to hit company targets. You will identify and qualify leads, build relationships with key decision makers (including C-level executives), understand client needs, deliver presentations, negotiate contracts, close deals, and provide accurate forecasting and account planning. The role requires collaboration with internal teams (channel, marketing, product, and customer success) to ensure client satisfaction, along with negotiating pricing and staying updated on industry trends and competitors. You will travel as needed, build sales strategies for designated territories or named accounts, serve as the main contact or escalation point, run strategy plays to build long-term relationships, and navigate complex sales cycles with cross-functional channel sales.

Atlassian supports flexible work arrangements and global hiring, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role involves developing and executing named account or territory plans to maximize expansion and ensure high customer success, while meeting company sales goals. Responsibilities include identifying leads, building relationships with C-level and other decision makers, understanding client needs, delivering sales presentations, negotiating contracts, and closing deals. You will collaborate with internal teams (channel, marketing, product, and customer success) for client satisfaction, provide accurate forecasting and account plans, and stay updated on industry trends and competitors. The position requires traveling as needed, building strategic sales strategies for designated territories or accounts, serving as the main contact and escalation point, running strategy plays, and working through complex sales cycles with cross-functional channel sales collaboration.

Atlassian is seeking a Leader to head the Solutions Engineering team for the Americas Strategic market, shaping a rapidly growing function that partners with direct and channel sales to qualify and close high-value opportunities across Atlassian's product suite. The ideal candidate will blend technical depth, strategic thinking, and leadership to build credibility with customers’ technical leaders and develop cross-functional strategies and scalable sales processes that emphasize value creation in SaaS and cloud solutions. Key responsibilities include leading, mentoring, and developing a high-performing SE team; implementing training programs; building scalable processes; and ensuring alignment with sales, product, and partner teams while establishing performance metrics. They will drive high-impact customer engagements across EMEA, providing technical leadership during sales presentations, demos, and PoCs, while working with marketing to align on pipeline generation and ensuring smooth integrations and executive alignment with partner networks. The role requires staying current on market trends, representing Atlassian at industry events, and maintaining a rigorous feedback loop with product management, marketing, R&D, and sales enablement to shape roadmaps, collateral, and prioritize SE investments.

Atlassian is seeking a Leader to steer the Solutions Engineering team for the Americas in the Strategic market, shaping a rapidly growing function that partners with direct and channel sales to qualify and close high-value opportunities across Atlassian’s product suite. The ideal candidate blends technical depth, strategic thinking, and leadership to build credibility with customers’ technical leaders and develop cross-functional strategies that articulate the value of Atlassian’s System of Work platform. Responsibilities include leading and growing the SE team, designing training programs, building scalable processes, and aligning with sales, product, and partner teams while expanding domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management. Strategic planning involves defining Metrics that Matter, prioritizing key market opportunities, maximizing resource utilization, driving pipeline through collaboration with marketing, and engaging in high-impact pursuits across EMEA with executive alignment to partners. The role requires cross-functional collaboration with product management, marketing, and R&D, creating technical collateral, staying abreast of industry trends, representing Atlassian at events, and negotiating prioritization of SE support across teams.

Atlassian is hiring a Leader for the Solutions Engineering team in the Americas Strategic market segment to shape and scale a critical function that partners with direct and channel sales to pursue high-value opportunities across Atlassian's product suite. The role focuses on building credibility with customers’ technical leaders by delivering cross-functional strategies and solutions that illustrate the value of Atlassian's System of Work and help solve complex business challenges. Responsibilities include leading and developing a growing SE team, creating training programs, building scalable processes, establishing performance metrics, and expanding team domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management, all while aligning with sales, product, and partner teams to drive growth. Additional duties involve strategic planning, resource optimization, identifying market opportunities, driving high-impact customer engagements with senior stakeholders, guiding demonstrations and POC engagements, and coordinating with marketing to generate pipeline. The Leader will collaborate across functions to shape joint execution with sales, channel, marketing, and product teams; create technical collateral; stay current with industry trends; represent Atlassian at events; and negotiate prioritization of SE support with stakeholders.

- Atlassian seeks a Leader to head the Solutions Engineering team for the Americas’ Strategic market, partnering with direct and channel sales to deliver technical expertise and qualify/close high-value opportunities across Atlassian's product suite. - The role focuses on building credibility with customer technical leaders by developing cross-functional strategies and solutions and helping customers realize value from Atlassian's System of Work through best practices and architected solutions. - Responsibilities include leading and developing the SE team, creating training programs, building scalable growth processes, establishing performance metrics, and expanding domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management. - Strategic planning and execution involve aligning SE activities with company objectives, defining and operationalizing key metrics, prioritizing market opportunities, optimizing resource utilization, and ensuring SE coverage to drive growth and pipeline. - The position also requires high-impact customer engagement, collaboration with product, marketing, and partners, creation of technical collateral, staying current on industry trends, representing Atlassian externally, and negotiating prioritization of SE time across teams.

Atlassian is searching for a leader to head the Solutions Engineering team in the Americas’ Strategic market, partnering with direct and channel sales to provide technical expertise and shape customer solutions across Atlassian’s product suite. The role requires a unique blend of technical depth, strategic thinking, and leadership to build credibility with customer technical leaders and develop cross-functional strategies and solutions. Responsibilities include building scalable sales processes and operational rigor, mentoring a growing SE team, creating training programs, and aligning with sales, product, and partner teams to support growth. The leader will oversee strategic planning, define metrics, identify market opportunities, manage resources, and lead high-impact customer engagements, including technical leadership during demonstrations and proofs of concept. They will collaborate across product, marketing, R&D, and partners to develop collateral, stay current on industry trends, and help shape go-to-market strategies and pipeline generation for the Strategic market.

Atlassian offers flexible work options—office, home, or a hybrid—and hires in any country where it has a legal entity. The Sales and Success Team is dedicated to driving customer-centric growth and improving customer experiences through strategic initiatives and data-driven insights. The Sales Customer Engagement Team aims to strengthen strategic relationships with customers through purpose-built, insights-driven engagement programs, including Customer Advisory Boards, Executive Briefings, and Executive Engagements. The Executive Briefing Program Lead will own the program’s strategy and vision, set objectives to grow and deliver proactive, impactful briefings, and partner with sales leadership to set targets, report progress, and establish a repeatable Voice of the Customer feedback process. Responsibilities include managing and developing Briefing Managers, promoting outcomes internally, building relationships across marketing, product, engineering, and HR, managing the briefing funnel end-to-end, coordinating the Executive Briefing Center in San Francisco and Sydney, and documenting processes to drive continuous improvement.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where they have a legal entity. The Sales and Success Team focuses on customer-centric growth through strategic initiatives and data-driven insights. You’ll join the Sales Customer Engagement Team to strengthen strategic customer relationships through purpose-built, insights-driven engagement programs like Executive Briefings, Executive Advisory Boards, and Executive Engagements. The Executive Briefing Program Lead will own the strategy and vision for the program, set growth objectives, and lead a team of Briefing Managers to deliver meaningful briefings. Responsibilities include developing the team, promoting the program, aligning with sales leadership, using data and AI to target the right accounts, capturing Voice of the Customer feedback, building cross-functional relationships, expanding related programs and demos, managing the briefing funnel, and establishing Executive Briefing Centers in San Francisco and Sydney with documented processes for continuous improvement.

At Atlassian, work arrangements are flexible (office, remote, or hybrid) and hiring can occur globally where there is a legal entity, with virtual interviews and onboarding as part of a distributed-first approach, but this role requires you to be located in the UK, Netherlands, or Poland. The Sales Development Representative will partner with Enterprise Account Executives to build and manage the sales pipeline for strategic customers, coordinating closely with Sales Operations and Marketing, and reporting to a Sales Development Manager. Responsibilities include meeting setting, outbound prospecting, conversion, quota attainment, feedback, and a customer-obsessed approach for large customers, using value-driven messaging to navigate objections, while prospecting across email, social, video, and calls and building the pipeline with Enterprise AEs and Marketing. You’ll participate in strategic planning and execution, market analysis and insights, and relationship management and mapping across global/complex accounts, developing an in-depth understanding of customers’ organizations and goals to add value, and using tools like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassians have flexibility in where they work—office, home, or a combination—and interviews and onboarding are conducted virtually as part of a distributed-first approach. To help teams work together effectively, this role requires you to be located in the UK, Netherlands, or Poland. Sales Development Representatives partner with Enterprise Account Executives to build and manage the sales pipeline for strategic customers, in coordination with Sales Operations and Marketing, and report to a Sales Development Manager. Responsibilities include meeting setting, outbound prospecting, quota attainment, collaborating with enterprise sales, marketing, partner and operations teams, and using value-driven messaging across email, social, video, and calling to delight customers. You will develop long-term sales strategies, conduct market analysis, map and manage relationships with key clients across global or complex accounts, understand their goals to add value, and use tools like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassians can work flexibly—office, home, or a hybrid model—but this role requires you to be located in the United Kingdom, the Netherlands, or Poland. The Sales Development Representatives partner with Enterprise Account Executives to build and manage a sales pipeline for our Strategic customers, in tight coordination with Sales Operations and Marketing, and report to a Sales Development Manager. You will be accountable for meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining customer obsession for our largest customers, while collaborating with Enterprise sales, marketing, partner and operations teams. You will prospect using value-driven messaging personalized via email, social, video, and calling; build the pipeline in partnership with Enterprise AEs and Marketing; and engage in strategic planning and execution to align long-term sales strategies with company goals. You will conduct market analysis and insights to identify trends and opportunities, manage relationships and mapping across global/complex accounts, develop an in-depth understanding of customers’ organizations and goals to add value, and use tools such as SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassians can work flexibly from an office, home, or a hybrid setup, and the company hires people worldwide where there is a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role requires you to be located in the UK, Netherlands, or Poland to help teams collaborate effectively. Sales Development Representatives partner with Enterprise Account Executives to build the pipeline for strategic customers, coordinating with Sales Operations and Marketing, and they report to a Sales Development Manager. Responsibilities include meeting setting, outbound prospecting, conversion, quota attainment, feedback, and maintaining customer obsession for the largest customers, along with collaboration across enterprise sales, marketing, partner, and operations teams, using value-driven messaging via email, social, video, and calling. You will build the pipeline with Enterprise AEs and Marketing, develop long-term sales strategies, conduct market analysis, manage relationships with key global/complex accounts, understand customer goals to add value, and utilize tools like SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassians can work from an office, home, or a mix, and the company hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first organization; however, this role must be located in the UK, Netherlands, or Poland. The role is for Sales Development Representatives who partner with Enterprise Account Executives to build and manage a pipeline for strategic customers, in close coordination with Sales Operations and Marketing, reporting to a Sales Development Manager. Responsibilities include meeting setting, outbound prospecting, conversion, quota attainment, feedback, and a customer-obsessed approach for large accounts, plus collaboration with Enterprise sales, marketing, partner, and operations teams. Candidates should be customer-focused, organized, and skilled at navigating objections through value-driven messaging, excelling at prospecting with personalized messaging via email, social, video, and calling to build the pipeline with Enterprise AEs and Marketing. Additional duties involve strategic planning and execution, market analysis and insights, and relationship management across global/complex accounts, developing deep understanding of customers’ organizations and goals to add value, and using tools such as SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassians can work anywhere—office, home, or a hybrid arrangement—with hiring allowed in any country where we have a legal entity, and interviews and onboarding conducted virtually as part of our distributed-first approach. The role requires being located in the UK, Netherlands, or Poland, and SDRs partner with Enterprise Account Executives to build the sales pipeline for Strategic customers in close coordination with Sales Operations and Marketing, reporting to a Sales Development Manager. You’ll be accountable for meeting setting, outbound prospecting, conversion, quota attainment, feedback, and customer obsession for the largest customers, collaborating with Enterprise sales, marketing, partner and operations teams. Prospecting will use value-driven messaging personalized for delight across email, social, video, and calling, with you building the pipeline in partnership with Enterprise AEs and Marketing, while also developing long-term sales strategies aligned with company goals and conducting market research to identify trends. Finally, you’ll manage relationships across global and/or complex accounts, map key stakeholders, understand each customer’s organization and goals to add value, and work with tools such as SFDC, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options—office, home, or a hybrid setup—and conducts interviews and onboarding virtually as part of its distributed-first culture. The role requires you to be located in the United Kingdom or Poland and does not provide visa sponsorship at this time. Atlassian can hire people in any country where it has a legal entity, and this position supports global collaboration across sales teams. As a Sales Development Representative, you will report to a Sales Development Manager, own outbound prospecting, carry quota, and convert outreach into pipeline. You will qualify leads, perform cold calls and emails, collaborate with sales, marketing, partners, and operations, handle objections, articulate the product value, write tailored emails, and build pipeline with Account Executives and Marketing, using tools such as Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassians can choose where they work—office, from home, or a hybrid—and interviews and onboarding are conducted virtually as part of being a distributed-first company; we hire in any country where Atlassian has a legal entity. This particular role requires you to be located in the United Kingdom or Poland, and visa sponsorship is not available. The role is with Sales Development Representatives who partner with Sales and Success Account Teams to build the sales pipeline and deliver a delightful customer experience, reporting to a Sales Development Manager. Responsibilities include outbound prospecting, a quota-carrying role, and converting leads into pipeline; qualifying leads through proactive outreach and research; conducting cold calls, emails, and other outreach to engage decision-makers; collaborating with sales, marketing, partner, and operations teams to develop lead-generation strategies; navigating objections with value-driven messaging; articulating the product’s value proposition; building your pipeline in partnership with Account Executives and Marketing; and writing relevant emails. Tools you’ll use include Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassian supports flexible, distributed work with virtual interviews and onboarding, and hires in any country with a legal entity. For this role, you must be located in the United Kingdom or Poland, and visa sponsorship is not available. The role is a Sales Development Representative reporting to a Sales Development Manager, partnering with Sales and Success teams to build sales pipeline while ensuring a delightful customer experience. Responsibilities include outbound prospecting with quota-bearing targets, qualifying leads, conducting cold calls and emails, collaborating across teams to develop lead-generation strategies, handling objections, and articulating product value. You will build pipeline with Account Executives and Marketing, and use tools like Salesforce, Gong, Outreach, and LinkedIn Navigator.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally in countries where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. For this role, candidates must be located in the United Kingdom or Poland and are not eligible for visa sponsorship. The position is for Sales Development Representatives who partner with Sales and Success Account Teams to build sales pipeline while delivering a delightful customer experience, reporting to a Sales Development Manager. Responsibilities include outbound prospecting, quota-carrying targets, qualifying leads through proactive outreach and research, conducting cold calls and emails, collaborating cross-functionally to develop lead-generation strategies, navigating objections with value-driven messaging, and articulating the product’s value while building a pipeline with Account Executives and Marketing. The role uses tools such as Salesforce, Gong, Outreach, and LinkedIn Navigator to manage outreach and engagement.

At Atlassian, you can work in an office, from home, or in a hybrid setup, and interviews and onboarding are virtual as part of a distributed-first approach; the company can hire in any country where it has a legal entity. The role requires you to be located in the United Kingdom or Poland, and visa sponsorship is not available for this position. Your future team is the Sales Development Representatives, who partner with the Sales and Success Account Teams to build sales pipeline and ensure a delightful customer experience, reporting to a Sales Development Manager. You will be accountable for outbound prospecting, quota-carrying responsibilities, qualifying leads, conducting cold calls and emails, collaborating with sales, marketing, partner, and operations teams to develop lead-generation strategies, navigating objections, articulating the value proposition, and building your pipeline with Account Executives and Marketing. The role involves using tools such as Salesforce, Gong, Outreach, and LinkedIn Navigator.

- Atlassian is seeking a Leader to head the Solutions Engineering team for the Americas Strategic market segment, shaping a growing function that partners with direct and channel sales to qualify and close strategic opportunities across Atlassian’s product suite. - The role emphasizes building credibility with customers’ technical leaders by developing cross-functional strategies and solutions, helping customers understand the value of Atlassian’s System of Work platform. - Responsibilities include leading and developing the SE team, implementing training programs, and building scalable processes while aligning with sales, product, and partner teams to drive business growth. - The leader will define and execute strategic plans, establish metrics that matter, prioritize market opportunities, optimize resource utilization, and engage in high-impact customer pursuits and solution design. - They will collaborate across product, marketing, and R&D, create technical collateral, stay informed on market trends, and manage prioritization of SE involvement across teams to maximize impact.

- Atlassian is seeking a Leader to head the Solutions Engineering team for the Americas’ Strategic market, partnering with direct and channel sales to qualify and close high-value opportunities and shape customers’ purchasing decisions across Atlassian products. - The role blends technical expertise, strategic thinking, and leadership to build credibility with customer technical leaders and develop cross-functional strategies that demonstrate the value of Atlassian’s System of Work. - Responsibilities include leading and developing the SE team, implementing training and scalable processes, expanding domain disciplines (Cloud Migration, Service Management, Agile, DevOps, Work Management), and ensuring tight alignment with sales, product, and partner teams. - It also entails strategic planning and execution, defining metrics, prioritizing market opportunities, managing resources across regions, aligning SE activities with company goals, and driving high-impact customer engagements and pipeline generation (including across EMEA). - The role requires staying current on industry trends, representing Atlassian at events, building relationships with partners, creating technical collateral, and negotiating the prioritization of SE support across teams to meet broad demand.

Atlassian is seeking a Leader to head the Solutions Engineering team for the Americas in the Strategic market segment, a pivotal role shaping a rapidly growing function within the sales organization. The Solutions Engineering team partners with direct and channel sales to provide technical expertise during the sales cycle, help qualify and close high-value opportunities, and influence customers’ purchasing decisions across the Atlassian suite. The ideal candidate will blend technical depth, strategic thinking, and leadership to build credibility with customers’ technical leaders, develop cross-functional strategies, and help customers realize value from Atlassian’s System of Work platform. Key responsibilities include building scalable sales processes and operational rigor, aligning with sales, product, and partner teams, upskilling the team in SaaS/cloud value creation, and expanding domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management, plus establishing performance metrics and tracking progress. The role also involves strategic planning with senior leadership to define metrics, prioritize market opportunities, engage across multiple customer levels, collaborate with marketing and product to generate pipeline, create technical collateral, stay current on industry trends, and negotiate SE prioritization with other teams to maximize impact.

Atlassian is seeking a Solutions Engineering Leader for the Americas' Strategic market to build and lead a growing SE team that partners with direct and channel sales to qualify and close high-value strategic opportunities and influence customers' purchasing decisions across Atlassian's suite. The role blends technical depth, strategic thinking, and leadership to establish credibility with customer technical leaders, develop cross-functional strategies, and demonstrate how Atlassian's System of Work platform solves complex business challenges. The Leader will drive scalable sales processes, operational rigor, and alignment with sales, product, and partner teams, with a track record of advancing professional selling skills in SaaS and cloud value creation and expanding domain disciplines (Cloud Migration, Service Management, Agile, DevOps, Work Management). Key responsibilities include leading and developing the SE team, delivering training, designing scalable functions, establishing performance metrics, and aligning resources with company goals while managing customer engagements, POCs, demos, and pipeline activities. The role requires cross-functional collaboration with product, marketing, R&D, and partners, creating technical collateral, staying current on industry trends, representing Atlassian at events, and negotiating SE prioritization across teams to meet broad demand.

Atlassian is seeking a Leader to head the Solutions Engineering team within the Strategic market segment across the Americas, shaping a rapidly growing function that partners with direct and channel sales to deliver technical expertise and help qualify and close high-value opportunities. The ideal candidate will blend technical depth, strategic thinking, and leadership to build credibility with customers’ technical leaders by developing cross-functional strategies and solutions across Atlassian’s suite. Responsibilities include leading and developing the SE team, implementing training programs, building scalable processes, and establishing performance metrics to drive growth and operational rigor across the organization. The leader will drive strategic planning and execution, align resources, define and operationalize metrics that matter, prioritize market opportunities, engage in high-impact engagements across EMEA, and collaborate with product, marketing, and partner teams to produce technical collateral and roadmaps. They will manage customer engagement with executive-level stakeholders, influence pipeline via marketing alignment, maintain industry expertise, represent Atlassian at events, and negotiate prioritization of SE time across sales, product, and partner teams.

Atlassian offers flexible work options—employees can work in an office, from home, or in a hybrid setup to support personal goals and priorities. They can hire in any country with a legal entity, but this role requires being located in the UK or the Netherlands and does not include relocation support. The role supports the FP&A Deal Desk with financial analysis and insights for complex deal structures. It involves collaborating with sales, legal, and finance to align on deal terms and financial implications, and developing pricing strategies and financial models to meet business objectives. The responsibilities also include analyzing deal performance, recommending improvements, and ensuring compliance with financial policies and supporting audit processes.

Atlassians can choose where to work—office, home, or a hybrid arrangement—giving them control over personal priorities. The company can hire people in any country where it has a legal entity. For this role, you must be located in the UK or the Netherlands, and relocation support is not provided. The role supports the FP&A Deal Desk function by providing financial analysis and insights for complex deal structures. Responsibilities include collaborating with sales, legal, and finance; developing pricing strategies and financial models; evaluating deal performance and recommending improvements; and ensuring adherence to financial policies while supporting audit processes.

Atlassian allows employees to choose where they work—office, remote, or hybrid—to better support family, personal goals, and priorities. The company can hire in any country with a legal entity, but this role must be located in the UK or the Netherlands and there is no relocation support. The role supports the FP&A Deal Desk by providing financial analysis and insights for complex deal structures. It collaborates with sales, legal, and finance to align on deal terms and financial implications and develops pricing strategies and financial models to back business objectives. It also analyzes deal performance, offers improvement recommendations, and ensures compliance with financial policies while supporting audit processes.

Atlassians can choose where they work—office, home, or a combination—while the company hires in any country where it has a legal entity. This particular role requires being located in the UK or the Netherlands, and relocation support is not offered. The role supports the FP&A Deal Desk by providing financial analysis and insights for complex deal structures. It involves collaborating with sales, legal, and finance teams to ensure alignment on deal terms and their financial implications. It also includes developing and implementing pricing strategies and financial models to support business objectives, analyzing deal performance, and providing recommendations for improvements while ensuring compliance with financial policies and supporting audit processes.

Atlassian enables flexible work locations—office, home, or a hybrid approach—with interviews and onboarding conducted virtually as part of its distributed-first culture. The company is investing in its public sector vertical and partners with NASA, the Department of Veterans Affairs, the Air Force, state and local governments, and major Federal Systems Integrators to advance software and collaboration. With more than 250,000 customers worldwide, Public Sector Enterprise Advocates help the largest government customers scale their Atlassian investments. As a Public Sector Account Executive on the Federal Civilian team, you will deeply understand customers, nurture and grow relationships, and drive strategic account planning and migration to the FedRAMP cloud. You will serve as the customer account lead, coordinating cross-functional teams such as Channel Partners and Solutions Engineers, liaison with product and engineering executives to influence the roadmap and customer experience, and report directly to the Director of Federal Sales.

Atlassian supports a distributed-first work model, letting employees work in an office, from home, or a mix, with virtual interviews and onboarding for any country where the company has a legal entity. The company is investing in the public sector and partners with NASA, the Department of Veterans Affairs, the Air Force, state and local governments, and large Federal Systems Integrators to advance software and collaboration. With over 250,000 customers worldwide, Public Sector Enterprise Advocates help government customers scale their Atlassian investments, focusing on the largest and most strategic accounts. The Public Sector Account Executive on the Federal Civilian team will deeply understand customers, nurture and grow relationships, build new ones, perform strategic account planning, demonstrate value, and drive migration to the FedRAMP cloud, while serving as the customer account lead and coordinating cross-functional teams such as Channel Partners and Solutions Engineers. They will act as a liaison between executives in product and engineering and customers to guide roadmap direction, improve the customer experience, and will report directly to the Director of Federal Sales.

Atlassians can choose where they work—office, home, or a mix—and the company hires in any country where it has a legal entity. Interviews and onboarding are virtual as part of being a distributed-first company. Atlassian’s customers include Vodafone, Daimler, and Klarna, and the Mid Market Sales team helps the largest customers scale their investments in Atlassian. The team was established in 2019, can hire in the UK, Netherlands, or Poland, and draws on experience from Fortune 500 companies and startups, guided by Atlassian values. In this role you will report to the Mid-Market Sales Manager and develop and implement named account or territory plans, work with channel sales to build strategies, and serve as the main point of contact for designated Mid-Market accounts.

Atlassian supports flexible work arrangements—office, home, or a mix—and operates as a distributed-first company with virtual interviews and onboarding, hiring in any country where it has a legal entity. The company partners with teams worldwide to advance humanity through software and collaboration, serving customers like Vodafone, Daimler, and Klarna. The Mid Market Sales team, established in 2019, helps Atlassian’s largest customers scale their investments, and eligible candidates for this role can be hired in the UK, Netherlands, or Poland. The team brings experience from Fortune 500 companies and startups and shares a commitment to hitting targets while living the Atlassian values to power a revolutionary sales model. In this role you’ll report to the Mid-Market Sales Manager and develop and implement named account or territory plans, collaborate with channel sales on strategies, and be the main point of contact for designated Mid-Market accounts.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires people worldwide where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. - Atlassian is changing the software development industry and helping global customers like Vodafone, Daimler, and Klarna through the power of software and collaboration. - The Mid Market Sales team helps Atlassian’s largest customers scale their investments, and eligible candidates can be hired in the UK, Netherlands, or Poland. - The Mid Market Sales team was established in summer 2019 and includes people with experience from Fortune 500 companies and startups, united by a commitment to hitting numbers and following Atlassian values. - In this role, you will report to the Mid-Market Sales Manager and develop and implement named account or territory plans, collaborate with the channel sales team to build strategies, and be the main point of contact for designated Mid-Market accounts.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The company aims to impact software and collaboration globally, with customers like Vodafone, Daimler, and Klarna, and the Mid Market Sales team focuses on scaling investments for large customers. The Mid Market Sales team hires eligible candidates in the UK, Netherlands, or Poland, and was established in 2019, drawing on experience from Fortune 500 companies and startups. The team emphasizes Atlassian values and a mission to build a revolutionary sales model while maintaining a strong commitment to hitting targets. In this role, you will develop and implement named account or territory plans to maximize expansion and customer success, collaborate with channel sales, and serve as the main contact for designated Mid-Market accounts.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. Atlassian works with global partners like Vodafone, Daimler, and Klarna to advance humanity through software and collaboration; the Mid Market Sales team helps the largest customers scale their investments. The Mid Market Sales team was established in the summer of 2019 and its members bring experience from Fortune 500 companies and startups, committing to hitting their numbers and achieving team success while upholding Atlassian values. In this role, you will report to the Mid-Market Sales Manager and develop and implement named account or territory plans to maximize expansion opportunities and ensure high customer success. You will work with the channel sales team to build sales strategies for designated territory or named accounts and serve as Atlassian's main point of contact for designated Mid-Market accounts.

Atlassian supports flexible work arrangements—employees can work in an office, from home, or in a hybrid setup to better support family, personal goals, and other priorities. The company hires anywhere it has a legal entity, and interviews and onboarding are conducted virtually as part of its distributed-first approach. The Mid Market Sales team helps large customers scale their Atlassian investments and can hire eligible candidates in the UK, Netherlands, or Poland; the team was established in 2019 and draws on experience from Fortune 500 and startup environments. The team is committed to Atlassian values and aims to use them as a compass to build a revolutionary sales model. In this role you will develop and implement named account or territory plans to maximise expansion and customer success, collaborate with channel sales to craft strategies for your territory, and serve as Atlassian’s main point of contact for designated Mid-Market accounts.

Atlassian supports flexible work locations (office, remote, or hybrid) and hires globally where it has a legal entity to support work-life balance. The role is on the Renewals team, focused on maximizing revenue retention, strategic migrations, and expansions for mid-market customers while delivering a seamless customer experience. The Renewals team is described as curious, proactive, empathetic, and fun-loving, working within a non-traditional sales model guided by Atlassian values to drive low churn and identify expansion opportunities. The Customer Retention Manager will bridge sales and customer success, partner with account teams and channel partners for strategic planning, verify pricing and license expirations, nurture relationships through renewal lifecycle via phone/video/email, lead renewals across products and partners, and maintain product knowledge plus a healthy renewal pipeline in internal systems. Requirements include 3+ years in account management/renewals/customer success or related roles, ability to build rapport across diverse cultures and countries, a proven track record of meeting/exceeding goals, with Nordic market experience preferred.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity to support work-life balance. The Renewals team aims to maximize revenue retention, strategic migration, and expansion while delivering a seamless customer experience to keep customers healthy and loyal. They cultivate partnerships to demonstrate the value of Atlassian’s software and identify cross-sell and expansion opportunities by understanding customers' goals. The role bridges sales and customer success, supporting strategic account planning, pricing and license expirations, and leading renewals across products for both direct customers and channel partners, while maintaining a healthy pipeline. Applicants should have at least three years of relevant experience, be adept at establishing rapport across cultures via phone and video, and Nordics market experience is preferred.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in any country where they have a legal entity. The role is in the Renewals team, focused on maximizing revenue retention, strategic migration, and expansion, while delivering a seamless customer experience for mid-market customers. The team builds partnerships, demonstrates the value of Atlassian’s software, drives renewals, uncovers cross-sell and up-sell opportunities, and works to keep churn low across direct and partner-sourced accounts. The Customer Retention Manager bridges sales and customer success by collaborating with account teams and partners to plan strategically, verify pricing and license expirations, nurture relationships through the renewal lifecycle, and maintain an accurate pipeline in internal systems. Candidates should have 3+ years in account management/renewals/customer success, be able to establish rapport across diverse cultures and countries, and Nordic market experience is preferred.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever the company has a legal entity, giving employees more control over family and personal goals. - The Senior Ecosystem Support Engineer role focuses on helping developers across the Atlassian Ecosystem, including Marketplace and strategic partners, to build apps and integrations and migrate between server and cloud (Connect to Forge). - The role blends technical and customer-facing work across the Atlassian product suite for data center and cloud hosting. - Responsibilities include acting as the first line of defense in hot incident management, coordinating with relevant product teams, and communicating incident status to the developer community. - It also involves partnering with internal product and engineering teams on complex cases, improving developer support processes, and mentoring peers to support their technical development.

Atlassian lets employees choose their work location—office, home, or a hybrid setup—and hires in any country where the company has a legal entity, giving people more control over personal goals and priorities. The Senior Ecosystem Support Engineer is a blend of technical and customer-facing work that supports a broad range of developers building for the Atlassian Ecosystem, including Marketplace and strategic partners, while also fostering peers’ development and process improvements. The role involves supporting developers across Atlassian products for both data center (DC) and cloud hosting, including helping them build apps, add-ons, and migrate apps from server to cloud across platforms (Connect to Forge). Responsibilities include being the first line of defense in hot incident management, coordinating with relevant product teams, and communicating investigations to the developer community in a timely manner. Additional duties include partnering with product and engineering teams on complex cases, enhancing developer support processes, and mentoring peers through case reviews, escalations, and training new hires.

Atlassian offers flexible work arrangements—office, remote, or hybrid—to help employees balance family, personal goals, and priorities. They hire in any country with a legal entity, and their Support Engineering teams follow a follow-the-sun model, with remote or hybrid options in Sydney and eligibility to hire across Australia. The Customer Support Services (CSS) team blends customer focus, technical skill, and active listening to build lasting relationships through honest conversations and proactive problem-solving. As the first customer contact, they seek solution-focused people who can drive the Atlassian experience forward and help teams turn ideas into reality using collaboration tools. In the role, you’ll lead troubleshooting for Atlassian’s cloud-based microservices, communicate with customers across channels, provide progress updates and action plans, and contribute to knowledge sharing while identifying trends to influence feature requests and bug fixes.

Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires people in any country where they have a legal entity, with a follow-the-sun Support Engineering model and remote or hybrid options in the Sydney office, including eligibility to hire anywhere in Australia. The Customer Support Services (CSS) team blends customer focus, technical prowess, and deep listening with the goal of creating customers for life through honest conversations, openness, and responsive problem-solving, and is often the first team a customer interacts with. They seek solution-focused people who drive the Atlassian experience forward and help teams turn ideas into reality with extraordinary collaboration tools. Your role will involve reporting to the Support Manager, performing troubleshooting, debugging, and root-cause analysis for Atlassian’s cloud-based web applications built on a micro-services architecture. You’ll lead communications with customers across channels, investigate concerns, provide progress updates and action plans, execute with a solution-focused mindset, collaborate to unblock and fill knowledge gaps, bring new support approaches to become a global knowledge multiplier, and advocate for customers by understanding use cases and identifying trends to influence feature requests and bug fixes.

At Atlassian, employees can work from an office, home, or a combination, and the company hires in any country where it has a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The Talent Acquisition Enablement Team combines program management, operations, and technology to drive transformational improvements, efficiency, technological innovation, and quality data and experiences in TA. They are hiring an experienced Program Manager to drive strategy and business impact, with a primary focus on optimizing the Middle of Funnel for Talent Acquisition. The role involves strategizing, scoping, and executing programs around interviewing, scheduling, hiring committee/debriefs, and aligning global processes with local and global counterparts, while improving the recruiting system on operational effectiveness, process and tooling, change management, and enablement for recruiters and hiring managers. Responsibilities also include analyzing outcomes, making data-driven recommendations, driving readiness and adoption programs, building cross-functional relationships to deliver on the TA Enablement roadmap, and investigating issues to optimize recruiting productivity and excellence.

Atlassian supports flexible work locations and a distributed-first model, hiring worldwide where they have a legal entity, with virtual interviews and onboarding. The Talent Acquisition Enablement Team comprises professionals with program management, operations, and technology backgrounds, focused on efficiency, technology innovation, operational excellence, and high-quality data and experiences in TA. They are hiring an experienced Program Manager to drive strategy and business impact, specifically to optimize the Middle of Funnel (MOF) processes in Talent Acquisition. The role involves strategizing and executing programs around interviewing, scheduling, hiring committee/debriefs, and other MOF TA processes, plus aligning global processes with local counterparts and improving recruiting systems for efficiency and enablement. Responsibilities include analyzing program outcomes to make data-driven recommendations, leading change and adoption initiatives, partnering with cross-functional teams (TA and People Technology), and investigating issues to optimize recruiting productivity and operational excellence.

Atlassian supports flexible work locations worldwide, with virtual interviews and onboarding as part of a distributed-first approach. In this role, you will influence AI product feature development and roadmaps through clear analysis and recommendations. You will collaborate with cross-functional partners to become a trusted strategic partner through the structure and clarity of your work. You will apply technical expertise in quantitative analysis, experimentation, and data presentation to develop strategies, with a focus on the fast-paced Atlassian Intelligence suite. You will define hypotheses, test opportunities to improve products and guide roadmaps, partner with teams to inform strategy, and measure success through forecasting and monitoring key metrics to ensure value.

Atlassians can work anywhere—office, home, or a blend—giving them flexibility to support family and personal goals, and the company hires people in any country where it has a legal entity. Interviews and onboarding are conducted virtually as part of Atlassian's distributed-first approach. In this role, you will influence AI product feature development and roadmaps by structuring and clarifying your analysis and recommendations to drive impactful change. You will collaborate with cross-functional partners, apply quantitative analysis and experimentation, and develop strategies for the business, focusing especially on the Atlassian Intelligence suite. You will identify and measure success through forecasting and key product metrics, develop hypotheses, test opportunities to improve products, guide business direction, and ensure the products deliver value to people, businesses, and Atlassian.

Atlassian offers flexible work options (office, home, or hybrid), hires in any country with a legal entity, and conducts virtual interviews and onboarding as part of a distributed-first approach, with enough timezone overlap to hire from Australia and New Zealand; interested candidates are invited to apply and chat with Recruitment. The company is seeking experienced frontend engineers for Product and Platform teams to help build for the future, responsible for the design, build, and maintenance of product and platform services and infrastructure powering Atlassian Cloud. They build always-on, low-latency, high-concurrency microservices and systems that scale to millions of users, with a role that has broad technical responsibilities across all products and includes greenfield projects and new technologies rather than maintenance. You’ll shape the Atlassian Cloud Platform by applying your programming expertise and understanding of modern web architectures and distributed systems to design, implement, integrate, tune, and resolve issues across microservices, libraries, tools, and applications. The team collaborates with developers and designers to deliver simple, beautiful, and consistent web experiences, is growing and learning, values agile and lean practices, challenges each other to improve, and prioritizes validating assumptions about users through various types of testing to enhance the user experience.

- Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. - With sufficient timezone overlap, eligible candidates can be hired for this role from Australia and New Zealand. - The company is seeking experienced frontend engineers for Product and Platform teams to design, build, and maintain the services and infrastructure powering Atlassian Cloud. - The role involves building always-on, low-latency, high-concurrency microservices and systems that scale to millions of users, with broad technical responsibilities across greenfield projects and technologies. - The team emphasizes collaboration with developers and designers, agile/lean practices, user-focused validation and testing, and a focus on improving the user experience.

Atlassian offers flexible work options—office, home, or a mix—and hires globally where they have a legal entity, with virtual interviews and onboarding as part of being a distributed-first company; with sufficient timezone overlap, candidates from Australia and New Zealand can be hired for this role. If this sparks your interest, apply today and chat with the friendly Recruitment team. Atlassian is seeking experienced frontend engineers to join Product and Platform teams to help build for the future of Atlassian Cloud. You’ll design, build, and maintain product and platform services and infrastructure, including greenfield micro-services and software libraries, to power always-on, low-latency, high-concurrency systems that scale to millions of users. The team emphasizes collaboration with developers and designers to create simple, beautiful, and consistent web experiences, operates with agile and lean principles, and focuses on validating user assumptions through testing to improve the user experience.

Atlassian supports flexible work locations—office, home, or hybrid—and hires globally where it has a legal entity; interviews and onboarding are conducted virtually as part of a distributed-first approach. The role focuses on Customer Engagement to identify deployment and transformation opportunities by evaluating customer environments and engaging with business and technical leaders, plus coordinating with account teams to deliver technical solutions and strategies. It includes Solution Architecture and Technical Guidance, leading architecture efforts, managing dependencies, providing deployment guidance, and designing migration and upgrade plans to secure customer commitment. Resource Management, Project Delivery, Stakeholder Communication, and Steering Committee Leadership involve ensuring optimal resource engagement, managing high-risk projects with defined milestones, communicating with stakeholders, and guiding project direction in steering meetings. Additional responsibilities include Risk Management, Coordination with Support and Engineering for on-time delivery, Escalation Management as a point of contact, Team Leadership, and staying abreast of Industry Insight to propose innovative solutions.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of being distributed-first. The role focuses on customer engagement to identify deployment opportunities and coordinate with account teams to brief on technical solutions and strategies. It involves solution architecture leadership, managing dependencies to enable cohesive customer scenarios, and providing deployment guidance and best practices, including migration and upgrade plans. Responsibilities span resource management, project delivery of high-risk migrations, stakeholder communication, steering committee leadership, risk management, and cross-functional collaboration to improve processes. It also requires coordinating with support and engineering for on-time delivery, acting as escalation point for critical blockers, team leadership, industry insight, and proposing innovative solutions to business challenges.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity. Scaled Sales Associates guide SMB customers through their Atlassian Cloud journey, demonstrating how Atlassian products can support their objectives, while advocating for customers and feeding insights to product and engineering teams in collaboration with Product and Marketing. They serve up to 30,000 SMB customers with a customer-centric and innovative approach, reporting to a Sales Manager in their region, and the role is remote. What you'll do includes being the main contact for designated SMB accounts, developing territory plans to maximize expansion and ensure customer success, building strategic relationships, and providing regular forecasts to management while staying updated on industry trends and US competitor activity. Minimum required experience includes 3+ years in outbound B2B software sales with a quota, a proven track record of exceeding targets, building and leading territory and strategic account plans, proficiency with CRM tools (e.g., Salesforce), and the ability to thrive in a fast-paced, customer-centric environment.

Atlassian offers flexible work locations (office, home, or a blend) and hires in any country where it has a legal entity, giving Atlassians control over personal priorities. Scaled Sales Associates guide SMB customers through the Atlassian cloud journey, demonstrating how products meet their objectives and collaborating with Product and Marketing to improve the customer experience. They maintain a customer-centric, innovative approach, manage resources for Atlassian’s top 30,000 SMB customers, and report to the Sales Manager within their region in a remote, autonomous role. Responsibilities include being the main contact for designated SMB accounts, developing territory plans to maximize expansion and customer success, building strategic relationships, providing regular forecasts, and staying informed about US industry trends and competitors. Requirements are 3+ years in outbound, quota-carrying B2B software sales, a track record of exceeding targets, ability to build territory and strategic account plans, proficiency with CRM/tools like Salesforce, and thriving in a fast-paced, customer-first environment.

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native to help build our AI vision on mobile and to maintain the Rovo app at Atlassian. You will collaborate with design to develop new features and workflows in the Rovo Mobile app and verify their impact and usability. As an engineer on the team, you will be responsible for feature development and delivering regular app releases. The team is customer-focused, building experiences and choosing technologies to empower users while delivering high-quality features and scalable infrastructure. You will drive collaboration across engineers, designers, and managers, contribute to code reviews and documentation, fix complex bugs, lead projects from technical design through launch and operation, and onboard or mentor junior engineers.

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native to help build AI vision on mobile and maintain the Rovo app at Atlassian. You’ll collaborate with design to develop new features and workflows in the Rovo Mobile app and verify their impact and usability. As an engineer on the team you will be responsible for feature development as well as delivering regular releases of the app. The team is customer-focused, building experiences and selecting technologies to empower users, and aims to create high-quality features with fast, scalable infrastructure. You’ll drive collaboration with engineers, designers and managers to understand user pain points, contribute to code reviews and documentation, tackle complex bug fixes, lead projects from technical design through launch to operation, and onboard and mentor junior engineers.

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native to help build AI vision on mobile. The role involves building and maintaining the Rovo app at Atlassian, collaborating with design to develop new features and workflows and validating their impact and usability. You will be responsible for feature development and delivering regular app releases, while the team stays customer-focused and selects technologies to empower users. You will build high-quality features and scalable, testable infrastructure, drive collaboration across engineers, designers, and managers, and contribute to code reviews and documentation, including fixing complex bugs. You will lead projects from technical design through launch and operation, and onboard and mentor junior engineers.

The Rovo Mobile team is seeking an experienced principal mobile developer with React Native experience to help build AI vision on mobile. The role involves building and maintaining the Rovo app at Atlassian, collaborating with design to develop new features and workflows, and validating their impact and usability. You will own feature development and contribute to regular releases, with a customer-focused mindset and technology choices to empower users. You will build high-quality features and scalable infrastructure, drive collaboration among engineers, designers, and managers to address user pain points, and participate in code reviews, documentation, and complex bug fixes. You will lead projects from technical design through implementation and launch to operation, and onboard and mentor junior engineers.

Atlassian is seeking a Principal Program Manager for the TA Strategic Programs Team to shape and execute cross-functional, high-impact recruiting programs aligned with strategic workforce goals. The role leads end-to-end strategy, planning, execution, and measurement of complex, multi-year talent acquisition programs in collaboration with TA leadership, business executives, Engineering, People Insights, and external partners. It involves building strong cross-functional relationships, driving organizational change through communication, training, and enablement, and ensuring adoption of new processes and technologies. The candidate will use data and analytics to assess program effectiveness, identify improvements, stay current with industry trends, pilot innovative solutions, scale successful initiatives, and proactively manage risks, while mentoring other program managers. The position supports a remote work environment and allows hiring in any country where Atlassian has a legal entity.

At Atlassian, a highly motivated Principal Program Manager is sought to join the TA Strategic Programs Team and shape and execute high-impact, cross-functional initiatives that improve global recruiting programs. The role collaborates with senior leaders across the business, TA, Engineering, People Insights, and external partners to design, launch, and scale programs aligned with strategic workforce goals. Responsibilities include leading end-to-end strategy, planning, execution, and measurement of complex, multi-year TA programs; building cross-functional relationships to ensure alignment and successful delivery; and driving organizational change through communication plans, training, and enablement. The position emphasizes leveraging data and analytics to assess program effectiveness, staying current with industry trends, piloting innovative solutions to enhance candidate, interviewer, and hiring manager experience, and proactively identifying and mitigating risks. Atlassian supports flexible work arrangements (office, home, or hybrid), hires in any country with a legal entity, and the role includes mentoring program managers and coordinating with global teams.

Atlassian offers flexible work options—office, home, or a mix—and hires globally wherever it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. Atlassian's mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that enable collaboration across diverse teams and have powered feats such as NASA's Mars Rover and Cochlear's hearing solutions. The Central AI Org leads AI innovation across Atlassian products, aiming to develop horizontal AI capabilities and infrastructure, and to establish a centralized search, Q&A, and conversational AI system that integrates with all products and explores beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI/ML by building productive, reliable tools for developing, deploying, measuring, and operating AI experiences, while integrating with the Atlassian Data Platform and upholding security and data usage policies. The Principal Machine Learning System Engineer role involves developing core infrastructure for engineers and data scientists to build and manage ML models and pipelines, collaborating with product teams, leading projects from design to launch, and requiring extensive ML infra experience, end-to-end ML lifecycle know-how, large-scale distributed systems expertise, Python and ML framework proficiency, MLOps, cloud, big data, performance optimization, and GenAI/LLM/RAG experience.

Atlassian supports a distributed-first work environment with flexible locations, virtual interviews, and onboarding, and hires globally wherever there is a legal entity. Atlassian's mission is to unleash the potential of every team, with collaborative products like Jira, Confluence, and Bitbucket that power teamwork across industries, including examples like NASA and Cochlear. The Central AI Org aims to drive AI innovation, develop horizontal AI capabilities, and create a centralized search, Q&A, and conversational AI system that integrates across Atlassian products. The AI & ML Platform Team builds the foundations to democratize AI for Atlassian's teams and ecosystem, delivering tools for AI/ML workflows and ensuring secure, compliant integration with the Atlassian Data Platform. The Principal Machine Learning System Engineer role involves leading ML infrastructure initiatives, collaborating with Jira/Confluence teams, curating datasets and LLMs, and requires 5+ years of ML infra experience, end-to-end ML lifecycle expertise, large-scale distributed systems, Python and ML frameworks, MLOps, cloud, and GenAI experience.

Atlassian supports flexible work locations and a distributed-first approach, employing a global workforce with virtual interviews and onboarding. Its mission is to unleash the potential of every team, with Jira, Confluence, and Bitbucket powering collaboration and real-world impact, from NASA's Mars Rover to Cochlear's hearing solution. The Central AI Org drives AI innovation across Atlassian products, building horizontal AI capabilities, a centralized search/Q&A/conversational AI system, and exploring AI integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI by providing productive tools that integrate with the Atlassian Data Platform, enabling teams to develop, deploy, and monitor AI/ML while adhering to security and data use policies. The Principal ML System Engineer role involves leading core ML infrastructure across products, collaborating with Jira and Confluence teams, curating datasets, tuning LLMs, and requires 5+ years of ML infra experience, end-to-end ML lifecycle expertise, distributed systems design, Python and ML framework proficiency, MLOps, cloud and big-data skills, and GenAI experience, with opportunities to guide projects from design to launch and mentor junior engineers.

Atlassian supports flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. They are seeking an inspiring and strategic Head of Engineering for the Information Protection division in India to drive the technical vision, product strategy, and execution of next-generation security and compliance solutions. The role involves leading and scaling multiple India-based engineering teams, shaping product architecture, aligning with Atlassian’s global strategy, and acting as an ambassador for Atlassian India while building cross-functional partnerships. Key responsibilities include defining technical and product roadmaps, driving excellence and operational rigor, mentoring engineers, and strengthening talent acquisition and retention in India. Requirements include 12+ years of experience building/scaling engineering teams, strong product sense and communication, and a CS-related degree; preferred qualifications include experience with large-scale enterprise SaaS security/compliance, AI/ML applications in security, and managing 50+ engineers across geographies.

At Atlassian, you can work from an office, from home, or a blend of both; the company hires in any country where it has a legal entity and conducts interviews and onboarding virtually as part of being distributed-first. The Account Associates team’s mission is to elevate customer value realization through adoption of the Atlassian System of Work, collaborating across the customer journey to optimize revenue retention and growth. The team is composed of retention and expansion specialists who own Atlassian's full suite of products and services, focusing on strong customer retention, loyalty, effective objection handling, and identifying expansion opportunities while mitigating purchasing friction and partnering with Sales and channel partners. They drive renewal strategies and uncover expansion opportunities at renewal by probing evolving requirements, using data signals, and coordinating with Customer Success to understand customers' goals. You’ll deliver best-in-class net and gross retention, manage a diverse Enterprise portfolio through the contract lifecycle, collaborate with Sales on account planning to grow the total book of business, identify cross-sell and upsell opportunities, forecast renewal pipelines weekly, and maintain operational excellence through continuous improvement.

Miro is seeking a Frontend Software Engineer to join the Table Views team in Amsterdam, a small, experienced group building structured widget capabilities (Tables, Timelines, Kanban, Documents) and integrations like Jira on the canvas. You’ll design, develop, and maintain high-performance frontend services powering tabular capabilities across the platform, collaborating with product managers, designers, and engineers, and influencing the team’s architecture and technical direction. Requirements include 5+ years of frontend experience with JavaScript/React/TypeScript, experience with rendering technologies (WebGL, Canvas), real-time tech (WebSocket), plus knowledge of Java, PostgreSQL, AWS, microservices, Kafka, and distributed event streams, along with strong communication and code-quality skills. Perks include competitive equity, medical insurance, office snacks, wellbeing and equipment allowances, learning budget, travel allowance, and the opportunity to work with a globally diverse team in Amsterdam. About Miro: a visual workspace for distributed teams serving over 100 million users and 250,000 companies, committed to diversity, inclusion, and belonging, with a Recruitment Privacy Policy.

Miro’s Professional Services team helps Enterprise customers unlock value from the Innovation Workspace through a mix of strategic advisors, onboarding experts, and Technical Account Managers, all enabled by agentic AI and the platform. The role is for a Technical Account Manager Leader who acts as a player-coach, directly managing TAMs, handling some of the most ambitious accounts, driving pre-sales proposals, escalating delivery issues, and leading process improvements, with work located in Austin, TX or remotely on the US West Coast. Key duties include mentoring and hiring TAMs, implementing efficiency processes, monitoring KPIs (CSAT, renewal rate, feature adoption), owning complex accounts, driving cross-functional collaborations with sales, engineering, and product, and contributing to the TAM playbook. Requirements include 8+ years in enterprise SaaS-related roles, at least 3 years in a leadership position, experience as an escalation point, familiarity with APIs and enterprise IT ecosystems, and the ability to drive data-informed decisions and executive-level discussions, with up to 25% travel. Perks include 401k matching, equity, comprehensive health benefits, fertility/family support, flexible time off, wellbeing and equipment allowances, and a culture focused on belonging, collaboration, diversity, and ongoing learning.

Miro's mission is to empower teams to create the next big thing, and the Table Views team in Amsterdam builds structured widget capabilities (Tables, Timelines, Kanban, Documents) that visualize and interact with content on the canvas and integrate with Jira. The Frontend Software Engineer role is central to powering all tabular capabilities across the platform, working closely with product managers, designers, and other engineers. Responsibilities include designing, developing, and maintaining high-performance frontend services using TypeScript, React, Canvas, and WebSockets, contributing to architecture, code reviews, testing, and resolving production issues. Requirements include 5+ years in software engineering with a frontend focus, strong JavaScript/React/TypeScript skills, experience with rendering tech (WebGL/Canvas) and real-time tech (WebSocket), plus Java, PostgreSQL, AWS services, microservices, and Kafka. Perks include competitive equity, medical coverage, office snacks, learning budgets, equipment and travel allowances, a globally diverse team, and a commitment to belonging and inclusion, with Recruitment Privacy Policy in place.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team that includes strategic advisors, onboarding experts, and Technical Account Managers who help customers collaborate, build, and innovate on Miro’s platform. The Technical Account Manager Leader will lead, coach, and scale a team of TAMs who partner with Enterprise customers, serving as a Player-Coach on some of the most ambitious accounts and projects, driving pre-sales technical proposals, and spearheading process improvements for the team and customer experience, with in-person work in Austin, Texas or remote on the US West Coast. Key responsibilities include recruiting and developing the TAM team, implementing processes to improve efficiency and satisfaction, monitoring KPIs, escalation support for complex issues, owning strategic accounts, driving growth opportunities, and collaborating with sales, engineering, and product to advocate for customers and contribute to the TAM playbook. Requirements include 8+ years in consulting, technical account management, customer success, or similar enterprise SaaS roles, at least 3 years in leadership, ability to escalate complex issues, familiarity with APIs and IT ecosystems, and experience leading cross-functional initiatives and data-driven improvements, with up to 25% travel. Benefits include 401k matching, competitive equity, health benefits, fertility and family-forming benefits, flexible time off, learning allowances, and charitable donation matches, along with a stated commitment to diversity and belonging at Miro.

Miro is a visual collaboration platform aiming to empower teams to create the next big thing, and they are hiring a Frontend Software Engineer for the Table Views team in Amsterdam. The Table Views team leads structured widget capabilities like Tables, Timelines, Kanban, and Documents, enabling customers to visualize and interact with structured content directly on the canvas. In this role you will design, develop, and maintain high-performance frontend services powering all tabular capabilities across the platform, collaborate with product managers, designers, and engineers, contribute to architecture, and handle production issues and tooling improvements. Requirements include 5+ years of frontend experience with JavaScript/React/TypeScript, experience with rendering technologies (WebGL/Canvas), real-time tech (WebSocket), Java and relational databases (PostgreSQL), AWS, microservices, and Kafka, plus basic infra knowledge. Perks include a competitive equity package, medical insurance, office snacks, wellbeing and equipment allowances, a learning budget, travel allowance, and a globally diverse, inclusive team, with Miro emphasizing belonging and a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers powered by agentic AI and Miro’s platform. The Technical Account Manager Leader will manage and coach a TAM team, oversee some of the company’s most ambitious accounts and projects, drive pre-sales technical proposals, act as an escalation point, and spearhead process improvements, with in-person work in Austin or remote on the US West Coast. Key responsibilities include mentoring TAMs, hiring and training, implementing efficiency and global service delivery processes, monitoring KPIs such as CSAT, renewal rate, and feature adoption, and owning complex accounts and strategic solutions in pre-sales and growth opportunities. Requirements include 8+ years in enterprise SaaS, at least 3 years in leadership, experience as an escalation point, familiarity with APIs and enterprise IT ecosystems, and the ability to drive analytics, change management, and executive-level workshops, with up to 25% travel. Benefits include 401k matching and equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, office snacks and wellbeing/equipment allowances, an annual learning budget, charitable donation matches, and a strong emphasis on belonging and inclusion, along with recruitment privacy details.

Miro is a visual collaboration platform and the Table Views team in Amsterdam focuses on structured widgets like Tables, Timelines, Kanban, and Documents to help customers visualize and interact with content directly on the canvas. As a Frontend Software Engineer for the Tables team, you will design, develop, and maintain frontend services powering all tabular capabilities across the platform, collaborating with product managers, designers, and other engineers, using TypeScript, React, Canvas, WebSocket, and sometimes backend technologies. You’ll contribute to architecture, implement new capabilities from concept to delivery, write clean, well-tested code, participate in reviews, troubleshoot production issues, and help improve development processes. Requirements include 5+ years of frontend experience with strong JavaScript/React/TypeScript skills, experience rendering high-performance interfaces with WebGL or Canvas, real-time tech like WebSocket, plus knowledge of Java and PostgreSQL, AWS, microservices, and distributed event streams such as Kafka. Benefits include a competitive equity package, medical insurance, office meals, wellbeing and equipment allowances, learning budgets, travel allowances, and Miro’s emphasis on diversity, inclusion, and a collaborative culture, with further details via the life-at-Miro materials and privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, powered by agentic AI and Miro’s platform. The Technical Account Manager Leader will lead, coach, and scale a team of TAMs, drive pre-sales technical proposals, serve as an escalation point, and spearhead process improvements as a player-coach in Austin, TX or remote on the US West Coast. Responsibilities include managing TAMs (hiring, training, performance reviews), improving team efficiency and global service delivery, monitoring KPIs, and owning strategic, complex accounts while collaborating cross-functionally. Requirements are 8+ years in enterprise SaaS-related roles, at least 3 years in leadership, escalation experience, familiarity with APIs and enterprise IT ecosystems, and willingness to travel up to 25%. Benefits include 401k matching and equity, comprehensive health plans, fertility benefits, flexible time off, learning and wellbeing allowances, and a culture focused on belonging and innovation at Miro.

Miro is hiring a Frontend Software Engineer for the Table Views team in Amsterdam to enable structured tabular content (Tables, Timelines, Kanban, Documents) and integrations like Jira on the canvas. The role involves designing, developing, and maintaining high-performance frontend services powering tabular capabilities across the platform, with collaboration across product, design, and engineering, using TypeScript, React, Canvas, WebSockets, and sometimes Java/Kotlin on the backend. You’ll contribute to architecture, write clean, tested code, participate in reviews and knowledge sharing, troubleshoot production issues, and help improve development processes. Requirements include 5+ years of frontend experience, strong JavaScript/React/TypeScript skills, experience with rendering tech (WebGL/Canvas), realtime tech (WebSocket), Java and PostgreSQL, AWS, microservices, and Kafka or similar distributed event streams, plus excellent communication. Perks include a competitive equity package, medical insurance, office perks, learning and travel allowances, and a globally diverse, inclusive culture; the message also highlights Miro’s mission and Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers with agentic AI on Miro’s platform. The role of Technical Account Manager Leader is to act as a player-coach, directly managing TAMs, supporting top accounts on ambitious projects, and driving pre-sales proposals, escalation handling, and process improvements. Responsibilities include leading and developing the TAM team, monitoring key metrics, owning complex account escalations, managing strategic accounts, and coordinating cross-functionally with sales, engineering, and product while contributing to TAM playbooks and documentation. Requirements include 8+ years in enterprise SaaS in roles such as consulting or TAM, at least 3 years in a leadership capacity, API and IT ecosystem familiarity, data-informed decision making, and travel up to 25%. Perks include 401k matching, equity, comprehensive benefits, fertility and family-forming support, flexible time off, learning allowances, and a culture focused on diversity, belonging, and collaboration to empower teams.

Miro is a visual workspace whose Table Views team in Amsterdam focuses on structured content like Tables, Timelines, Kanban, and Documents (plus integrations such as Jira) to help customers visualize and interact with data on the canvas. The Frontend Software Engineer role involves designing, developing, and maintaining frontend services powering all tabular capabilities across the platform, collaborating closely with product managers, designers, and other engineers. Responsibilities include delivering high-performance, scalable frontend capabilities using TypeScript, React, Canvas, and WebSockets, contributing to architecture, code reviews, production troubleshooting, and improving development tools and processes. Requirements include 5+ years of FE experience with strong JavaScript/React/TypeScript skills, experience with rendering technologies (WebGL/Canvas), realtime tech (WebSocket), and knowledge of Java, PostgreSQL, AWS, microservices, and distributed data pipelines like Kafka. Perks and culture emphasize competitive equity, health coverage, office amenities, learning allowances, travel support, and a diverse, inclusive, globally distributed team, all aligned with Miro’s mission to empower teams and foster belonging, with references to its privacy policy and life at Miro.

The Professional Services team at Miro helps Enterprise customers maximize outcomes from the Innovation Workspace by deploying strategic advisors, onboarding experts, and TAMs who enable collaboration and innovation on Miro’s platform. The Technical Account Manager Leader will act as a player-coach, directly managing a TAM team, supporting flagship accounts, driving pre-sales technical proposals, serving as an escalation point, and spearheading process improvements to elevate delivery and customer experience. Key responsibilities include mentoring and developing the team, implementing efficiency processes with metrics like CSAT and renewal rate, owning complex escalations, managing strategic accounts, leading growth-focused proposals, and collaborating cross-functionally to influence product and sales. Requirements include 8+ years in enterprise SaaS-related roles, at least 3 years in leadership or team lead positions, API/integration familiarity, strong analytics and change-management skills, executive-level facilitation, and willingness to travel up to 25%. Miro offers 401k matching, equity, comprehensive health benefits, family-forming support, flexible time off, learning budgets, charitable-match programs, and a culture focused on belonging, inclusion, and empowering teams to create the next big thing, with recruitment privacy practices in place.

- Miro is looking for a Frontend Software Engineer to join the Table Views team in Amsterdam, focusing on enabling structured widgets and interactions (e.g., Tables, Timelines, Kanban, Documents) directly on the canvas and supporting related integrations. - The role involves designing, developing, and maintaining frontend services that power all tabular capabilities across the platform, collaborating with product managers, designers, and engineers, and contributing to the team’s architecture and technical direction. - Requirements include 5+ years of frontend experience with JavaScript/React/TypeScript, experience building high-performance interfaces with WebGL/Canvas, real-time tech like WebSocket, plus knowledge of Java, PostgreSQL, AWS, microservices, and distributed event streams (e.g., Kafka), along with strong communication skills. - Benefits include a competitive equity package, medical insurance, office meals, wellbeing and equipment allowances, a learning and development budget, travel allowance, and the opportunity to work with a globally diverse team in central Amsterdam. - About Miro: a visual workspace for innovation used by over 100 million users and 250,000 companies, founded in 2011 with 1,600+ employees across 13 hubs, emphasizing belonging and inclusion and noting a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, powered by agentic AI and Miro’s platform. Miro is seeking a Technical Account Manager Leader to coach and scale a TAM team, directly managing key accounts and leading pre-sales proposals, escalation handling, and process improvements; this role can be based in Austin, TX in person or remote on the US West Coast. Responsibilities include hiring, mentoring, evaluating TAM performance, driving team efficiency and global service delivery, serving as the primary escalation point, managing strategic accounts, building strong client relationships, and collaborating cross-functionally to develop the TAM playbook and advocate for customer needs. Requirements include 8+ years in enterprise SaaS-related roles, at least 3 years in a leadership position, experience as an escalation point, familiarity with APIs and enterprise IT ecosystems, and the ability to lead analytics-driven improvements and executive-level workshops, with travel up to 25%.Benefits include 401k matching, competitive equity, health benefits, fertility/family forming benefits, flexible time off, wellness and equipment allowances, a learning budget, charitable donation matches, and a strong commitment to belonging, diversity, and inclusion, along with a Recruitment Privacy Policy.

- Miro's mission is to empower teams to create the next big thing, and its Table Views team in Amsterdam leads structured widget capabilities like Tables, Timelines, Kanban, and Documents on the canvas, including Jira integrations. - The Frontend Software Engineer role involves designing, developing, and maintaining frontend services that power all tabular capabilities across the platform, collaborating with product managers, designers, and engineers, and contributing to architecture and technical direction using TypeScript, React, Canvas, and WebSocket, with occasional backend work. - Responsibilities include writing clean, well-tested code, participating in code reviews, troubleshooting production issues, and improving development processes. - Requirements include 5+ years of frontend experience, strong JavaScript/React/TypeScript skills, experience with high-performance rendering (WebGL/Canvas), real-time technologies, Java and PostgreSQL knowledge, AWS, infra basics, microservices, and distributed event streams like Kafka, plus excellent communication. - Perks and culture include competitive equity, medical coverage, meals, wellbeing and learning allowances, travel support, a diverse team in Amsterdam, and a commitment to diversity and inclusion with data handling per the Recruitment Privacy Policy.

The Professional Services team at Miro helps enterprise customers maximize outcomes from the Innovation Workspace, supported by strategic advisors, onboarding experts, and Technical Account Managers, all empowered by agentic AI and Miro’s platform. The role is Technical Account Manager Leader, charged with leading, coaching, and scaling a TAM team, directly managing some ambitious accounts, driving pre-sales technical proposals, serving as an escalation point, and driving process improvements, with in-person work in Austin or remote on the US West Coast. Responsibilities include hiring, mentoring, and performance management of TAMs; developing processes to improve efficiency and client satisfaction; monitoring metrics; owning strategic client engagements; driving growth opportunities; and collaborating cross-functionally to influence product and playbook. Requirements include 8+ years in enterprise SaaS-related roles with 3+ years in leadership, experience as an escalation point, familiarity with APIs and enterprise IT ecosystems, and a proven ability to lead data-driven initiatives and executive-level workshops, with up to 25% travel. Benefits include 401k matching plus equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, learning and equipment allowances, and charitable donation matching, reflecting Miro’s emphasis on belonging, collaboration, and diversity.

Miro is a visual collaboration platform used by millions, and they’re hiring a Frontend Software Engineer for the Table Views team in Amsterdam to visualize and interact with structured content like Tables, Timelines, Kanban, and related integrations on the canvas. The role involves designing, developing, and maintaining high-performance frontend services that power tabular capabilities across the platform, in close collaboration with product managers, designers, and other engineers. Requirements include 5+ years of software engineering experience (with leadership in large-scale FE projects), strong JavaScript/React/TypeScript skills, experience with rendering technologies (WebGL/Canvas), WebSocket, Java and related stacks, PostgreSQL, AWS, microservices, and distributed event streams such as Kafka. Benefits feature a competitive equity package, medical insurance, office snacks, wellbeing and equipment allowances, learning and travel budgets, and the chance to work with a globally diverse team in Amsterdam. Miro emphasizes belonging and inclusion, aiming to empower diverse teams to create the next big thing, with a global presence and a Recruitment Privacy Policy for applicants.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and Technical Account Managers to transform how teams collaborate and innovate. The role is a Technical Account Manager Leader who will coach and scale a TAM team, drive pre-sales technical proposals, serve as an escalation point for delivery, and lead process improvements, with a mandate to mitigate risks and guide large clients, based in Austin or remote on the US West Coast. Core responsibilities include leading TAMs (hiring, training, performance reviews), implementing efficient processes and KPIs (CSAT, renewal rate, feature adoption), owning complex or strategic accounts, driving strategic proposals, building client relationships, identifying growth opportunities, and collaborating with sales, engineering, and product to enhance the TAM playbook. Requirements include 8+ years in enterprise SaaS-related roles, at least 3 years in leadership, proven escalation handling, familiarity with APIs/integrations and enterprise IT ecosystems, ability to lead cross-functional initiatives, and travel up to 25%. Benefits and culture: 401k matching and equity, comprehensive benefits, fertility and family forming benefits, flexible time off, wellness and equipment allowances, learning budget, charitable donation matches; Miro emphasizes diversity, inclusion, and empowering teams to create the next big thing.

Miro is looking for a Frontend Software Engineer to join the Table Views team in Amsterdam, focusing on enabling and visualizing structured content like Tables, Timelines, Kanban, and Documents, including integrations such as Jira. The Table Views team is a small, experienced group building core canvas experiences that let customers visualize and interact with structured content directly on the canvas, supporting seamless movement between stages and wider platform adoption. In this role you will design, develop, and maintain frontend services powering tabular capabilities across the platform, collaborating with product managers, designers, and engineers, and contributing to architecture and development processes. Requirements include 5+ years of frontend experience with strong JavaScript/TypeScript/React skills, experience with high-performance rendering technologies (WebGL, Canvas, PixiJS), real-time data (WebSocket), knowledge of Java and relational databases like PostgreSQL, AWS, microservices, and distributed event streams such as Kafka. The package features competitive equity, medical coverage, meals in the office, wellbeing and learning allowances, and Amsterdam-based work, reflecting Miro’s commitment to diversity, belonging, and privacy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, supported by strategic advisors, onboarding experts, and technical account managers who enable collaboration and innovation powered by agentic AI and Miro’s platform. The Technical Account Manager Leader will lead, coach, and scale a team of TAMs, manage some of Miro’s most ambitious accounts, drive pre-sales technical proposals, act as an escalation point for delivery, and lead process improvements, with in-person work in Austin or remote on the US West Coast. Responsibilities include managing the team’s performance and development, implementing processes to improve efficiency and global service delivery, monitoring KPIs like CSAT and renewal rate, serving as the primary escalation point, driving strategic client engagement and cross-functional collaboration to grow accounts, and contributing to the TAM playbook. Requirements include 8+ years in enterprise SaaS-related roles, at least 3 years in leadership, proven escalation capability, familiarity with APIs and enterprise IT ecosystems, and experience with analytics, change management, and executive-level facilitation; travel up to 25%. What’s in it for you includes 401k matching with equity, comprehensive health benefits, fertility and family-forming benefits, flexible time off, wellbeing supports and a learning and development allowance, plus a culture that emphasizes belonging and diverse collaboration at Miro.

Zendesk is seeking an engineering leader to run and grow agent-workspace teams for the Support product, partnering closely with Product Development. You will lead one or more engineering teams, deliver solutions for the agent experience and support ticket UI/frontend infrastructure, participate in the broader Support Engineering organization, hire and mentor engineers, collaborate with Product Management on a shared vision and roadmap, ensure reliability, participate in planning, and help develop the teams' technical roadmaps. The role requires at least 10 years of software development, frontend/SaaS familiarity, proficiency with JS/TS/React/Redux, 2+ years of running teams as an Engineering Manager, and strong cross-functional communication with a data-driven focus on outcomes and software quality. Preferred qualifications include leading other cross-discipline functions (feature dev, DevOps, test) and experience defining and implementing SLIs/SLOs and error budgets. Zendesk uses a tech stack of JavaScript, TypeScript, React, Ember, Java and Ruby on Rails, and emphasizes equal opportunity, accommodations, privacy, and a location requirement for candidates in Karnataka or Maharashtra, along with details about hybrid work and AI screening.

Zendesk is seeking a Senior Backend Engineer for the AI Agents team to collaborate with product managers, AI/ML engineers, frontend developers, and the broader tech organization to deliver fast and reliable backend features, including Gen3, a goal-oriented, multi-agent conversational AI system. The Self Service tribe aims to remove onboarding bottlenecks by building a robust self-service onboarding experience that unifies Zendesk’s AI products across the platform. Responsibilities include maintaining and developing components with your team, architecting complex microservice-based applications, delivering high-traffic APIs, anticipating future use cases, improving the codebase, and driving cross-team architectural initiatives within the backend chapter. What you bring: strong coding skills (Node.js ES7, TypeScript), experience with microservices and databases, a proactive, collaborative mindset, coaching and mentoring ability, and a readiness for continuous learning, plus familiarity with the tech stack (TypeScript, MongoDB, Elasticsearch, Google Pub/Sub, Sentry, Redis, Kubernetes, Terraform, Argo CD, Grafana, GitHub). The interview process includes an initial talent-call, a hiring-team interview, a take-home technical challenge, a technical interview with two developers, and a final interview with CTO or Engineering Manager/Director; Zendesk also notes hybrid work, potential AI screening, and a commitment to equal opportunity, diversity and inclusion, along with accommodations for applicants with disabilities.