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Zendesk is hiring a Staff Software Engineer for the Engineering Productivity Test team in Singapore to build AI-powered tooling and services that improve how engineers test, validate, and release software, reducing friction and increasing quality at scale. The team develops development tools, test frameworks, and streamlined workflows to raise the quality bar through automation and repeatable testing practices, helping teams catch issues earlier and move faster. Daily work includes building and evolving AI-powered capabilities, owning core testing services and frameworks, creating fast and reliable testing infrastructure, collaborating with product and platform engineers, and mentoring others while enabling adoption through clear documentation. Candidates should have experience applying AI/LLM-assisted approaches, strong software engineering fundamentals, familiarity with end-to-end testing ecosystems, proficiency in internal tooling languages, and solid CI/CD and troubleshooting skills, with bonuses for observability and operating internal services. Zendesk supports a hybrid work model, may use AI to screen applicants, and is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.

Zendesk is seeking a curious GTM Enablement Associate to diagnose performance gaps, design and deliver enablement experiences, and explore how AI can make enablement smarter and more effective. The role involves partnering with sales, revenue operations, and other stakeholders to own end-to-end programmes from needs analysis through launch and measurement, with a bias for iteration. Requirements include at least 2 years in a sales/revenue enablement role, proven ability to design and deliver programmes from scratch, familiarity with enablement tools (Highspot, Seismic, Gong), and a growth-minded, collaborative, AI-ready mindset; nice-to-have SaaS/tech experience and knowledge of sales methodologies. Benefits include a supportive team, opportunities to impact GTM performance, space to experiment, and location flexibility in London, Dublin, or Lisbon, with competitive compensation and benefits. Zendesk emphasizes diversity and inclusion, hybrid work, and notes AI screening may be used; accommodations are available for applicants with disabilities or disabled veterans.

Zendesk is seeking a seasoned Value Architect in its Pre-Sales Value Consulting team to build key executive relationships during the sales cycle and deliver credible Value Consulting on CX strategy, required capabilities, tailored value insights, strategic support, and coaching for broader organizational value communication and C-Suite alignment. The role develops innovative B2C, B2B, and B2B2C Value Cases, influences ARR, and partners with sales, customer success, solutions consulting, and enablement to support fast-paced growth and close deals. Responsibilities include leading cross-functional Value Consulting engagements, facilitating Strategic Value Assessments, helping customers develop integrated omnichannel CX strategies, collaborating with Solutions Consultants and Success teams, and producing ROI analyses and market-driven content. Requirements call for 15+ years in operational customer support or contact center roles (with at least 5+ years at senior levels in value consulting), strong knowledge of contact center technology, executive facilitation and communication skills, data analysis ability, and optional multilingual capabilities (French, Spanish, German, Italian). Zendesk emphasizes its mission to improve customer relationships, a hybrid work model, global presence, and commitment to diversity and equal opportunity, notes that AI may screen applications, provides accommodations for applicants with disabilities, and offers more information at zendesk.com with accommodations via peopleandplaces@zendesk.com.

Zendesk is seeking a Senior Sales Operations Manager for Sales Development to partner with the VP of Sales Development and shape the global operating rhythm as the organization scales. You’ll lead global planning (headcount, capacity, coverage design, funnel analysis, quota alignment) and partner with regional xDR analysts to ensure consistent performance management, reporting, and execution across all regions. You will own and evolve reporting and insights on activity, pipeline generation, conversion trends, and funnel velocity, while designing AI-enabled workflows for lead scoring, routing, and outreach processes. The role requires coordinating cross-functionally with GTM Operations, Sales, Marketing, Finance, Enablement, and Revenue Operations to implement strategic initiatives and improve cadence, data quality, and process discipline. Candidates should have 5–7 years in Sales Ops or related roles, be a trusted partner to senior sales leadership in global contexts, have SDR/BDR/xDR operations experience and hands-on AI tool experience (Claude Code, OpenAI Codex), with strong communication skills; Zendesk notes that AI screening may be used in hiring, supports a hybrid work model, and is an equal opportunity employer with accommodations available.

Zendesk is hiring a Digital Inside Sales Representative to join its high-velocity Digital Sales team, serving as a product expert and empathetic guide to help both new and existing customers through the buying journey. The role involves lead management through inbound leads and inquiries via phone, chat, email, and virtual meetings; consultative selling with discovery calls and product demos to illustrate ROI; acting as the voice of the customer to turn prospects into Zendesk champions; meeting/exceeding weekly activity, pipeline, and revenue goals while upholding SLAs; and collaborating with the team to hit shared revenue targets and contribute to the department's playbooks. Basic qualifications include 2+ years of professional sales experience with a proven track record, excellent written and verbal English communication, ability to multitask a high volume of opportunities in a fast-paced environment, and a hybrid work arrangement requiring in-office presence three days per week after initial training. Preferred qualifications include SaaS or tech industry experience, a passion for Zendesk technology with the ability to quickly master new tools and internal processes, and a blend of strategic thinking with tactical day-to-day execution. Zendesk highlights a hybrid, inclusive work culture, notes that AI or automated systems may screen applications, and is an equal opportunity employer that offers accommodations for applicants with disabilities.

Zendesk seeks a Director of Product Management (PLG) to define and execute the AI-driven, enterprise-focused admin experience across Zendesk products, guiding admins on what capabilities to set up and tune to improve customer outcomes. The role is described as based in Pune with a requirement to be in the office at least three days a week, and the posting also notes a location constraint that hires must be physically located in Karnataka or Maharashtra. You will own the product vision, strategy, and roadmap, translate them into OKRs, lead a team of product managers, and partner with engineering, design, data science, GTM, support, and sales to deliver on-time, high-impact products with measurable customer impact. Basic qualifications include 16+ years in enterprise SaaS product management, 5+ years managing PMs, a proven PLG track record, and strong analytics, with preferred items such as AI/automation features, CX/CRM/workflow automation experience, enterprise GTM, and an MBA or advanced degree. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may be used to screen applicants, and is an equal opportunity employer offering accommodations for applicants with disabilities.

Zendesk is building a world-class R&D center in Pune and is hiring a Director of Engineering to lead and scale a mature engineering organization delivering reliable, AI-augmented customer service products. The role offers autonomy to create predictable delivery, technical excellence, and cross-functional alignment across multiple teams, requiring strategic vision, operational discipline, and leadership development. Key responsibilities include fostering an AI-first mindset, promoting deep product ownership, coaching managers and engineers, leading through ambiguity, maintaining technical leadership, shaping product and technical roadmaps with PMs and Group Tech Leads, owning delivery risk, and building global partnerships with security, HR, product, and design. Basic qualifications call for 12+ years of software engineering experience with 7+ in leadership and 3+ in senior management/director roles, plus cloud-native SaaS delivery and experience in hiring, performance management, org design, and budgeting; preferred qualifications include AI-enabled products, large-scale distributed systems, experience at a high-growth SaaS company, and familiarity with Zendesk tech stack. The role is hybrid in Pune (with location constraints noted) and Zendesk emphasizes diversity and inclusion, with AI screening and accommodations available for applicants with disabilities.

The posting is for a Senior Revenue Business Systems Analyst (described as mid-level in responsibilities) on Zendesk’s Quote to Revenue team, focusing on revenue operations for billing, invoicing, revenue recognition, and the subscription lifecycle. The role involves partnering with Finance, Sales Operations, Product, and Engineering to gather requirements and translate them into functional specifications, user stories, process flows, and acceptance criteria, and it includes supporting the configuration and day-to-day operation of billing systems (Zuora) and their integrations with Salesforce CPQ/CRM and ERP systems. Responsibilities also include data reconciliation and root-cause analysis of billing/revenue discrepancies, designing subscription and usage billing models, assisting with testing (test plans, UAT), and maintaining process documentation and runbooks while triaging incidents and driving improvements. The candidate should have 3–5 years of experience in business analysis or revenue operations for SaaS, familiarity with subscription billing concepts, strong data Excel skills, effective communication, experience with Jira/Confluence and Agile, and exposure to ASC 606/IFRS 15 and revenue recognition tooling or NetSuite. Education requires a bachelor’s degree; certifications are a plus; the role is based in Karnataka or Maharashtra with a hybrid work setup, Zendesk is an equal-opportunity employer, and AI may be used for screening, with accommodations available for applicants with disabilities.

Zendesk is hiring an AI Services Consultant in Professional Services to lead AI-enabled implementations of the AI Resolution Platform, guiding customers through configuration and optimization to achieve quick value. The role’s mission is to provide technical solutions and act as a trusted advisor, steering customers through complex configurations with agility to drive transformative business outcomes. The overarching objectives are to accelerate time-to-value by driving AI adoption and operational excellence, serve as the customer’s AI technical expert, and deliver end-to-end projects on time with clear scope and stakeholder alignment. Key responsibilities include delivering technical guidance, enabling change management and training, ensuring successful project delivery and high customer satisfaction, and collaborating across teams to align the AI Roadmap and remove blockers. Requirements include 3+ years in consulting/Professional Services, enterprise SaaS experience, use of adoption analytics and success plans, a related bachelor’s degree (advanced degrees or certifications in AI strategy or project management are preferred), strong program management and communication skills, plus a hybrid in-office/remote work arrangement and Zendesk’s commitment to DEI, with AI-based screening and accommodations as applicable.

The principal analyst leads advanced analytics and automation across Workforce Management (WFM) and Quality Assurance (QA) for Zendesk, solving unique and complex problems with data, models, experiments, and frameworks while setting direction with high autonomy. Their remit covers strategy and standards (roadmaps, playbooks, governance, experimentation), advanced WFM (forecasting, capacity/hiring, intraday, scheduling strategies), QA analytics (frameworks, calibration, integration of speech/text analytics), and insight, automation, and tooling (executive dashboards, data models, data quality, AI-assisted analytics) with cross-functional execution. They drive cross-functional programs and pilots end-to-end, act as a WFM/QA Center of Excellence voice, and manage risk, compliance, and change management, measuring success through forecast accuracy, SLA/ASA performance, QA calibration, customer outcomes, and ROI from improvements. Core competencies include strategic and systems thinking, analytical rigor, experimental design, stakeholder management, executive storytelling, change leadership, and ethical AI risk awareness, with preferred Six Sigma/Lean and project management experience. Qualifications require 8+ years in contact center operations with deep WFM/QA expertise, proficiency with WFM/QA platforms, strong data skills (Excel/BI/SQL; Python/R a plus), familiarity with CX metrics, and the role requires hybrid/remote work from Mexico City or Estado de Mexico with periodic travel, plus no direct people management or budgeting responsibility.

Zendesk is looking for an Enterprise Account Executive to grow its enterprise SaaS business by building new relationships with top-tier customers and expanding existing partnerships to increase impact. The role entails driving top-line revenue from new enterprise customers, cross-selling to existing accounts, nurturing senior-level relationships for retention, using data insights and adoption history to improve prospecting and retention, and creating quarterly territory plans to increase market share. Qualifications include a BA/BS or equivalent, 8+ years in cloud/software B2B sales with a proven track record of exceeding targets, experience navigating complex sales cycles and renewals, selling to VP/C-level executives, familiarity with Salesforce, Outreach, Clari, Seismic and Looker, and willingness to travel. The candidate should maintain a robust pipeline and accurate forecast, lead multi-month, value-centric deals with proofs of concept, secure executive sponsorship, and collaborate with internal teams to optimize sales strategies and execution. Zendesk supports a hybrid work model, is an equal opportunity employer committed to diversity and inclusion, may use AI or automated decision systems to screen applications, and offers accommodations for applicants with disabilities; interested applicants can apply via the Zendesk careers page or contact peopleandplaces@zendesk.com for accommodations.

Deviniti is hiring a Digital & AI Transformation Advisor for a full-time, mobile role with frequent client travel to co-create a new Consulting/Business Advisory line within a Digital Transformation Unit led by Tomasz Stankiewicz, focusing on strategic consulting and Deviniti solutions (Cloud, Atlassian) rather than traditional sales. The role requires leading executive-level conversations, diagnosing complex organizational challenges, and delivering lasting change that yields tangible business value through enterprise transformation, process simplification, and automation for clients. Responsibilities include shaping the Transformation Vision, mapping business challenges to Deviniti’s portfolio (technology match-making), driving measurable ROI, and acting as a trusted advisor while supporting sales and contributing to new consulting products. Candidates should have at least 10 years in managerial or director roles within large enterprises, deep knowledge of organizational processes, the ability to translate complex client needs into concrete improvements, with nice-to-have items such as practical AI knowledge, TOGAF/ITIL certifications, and familiarity with Deviniti ecosystems; strong communication, analytical, and partnership skills are essential. The company emphasizes well-being, skills development, feedback culture, flexible work arrangements, and CSR through “Deviniti Cares,” outlines a 5-stage recruitment process, and provides links to their site and social channels, along with whistleblower protection and privacy safeguards.

Deviniti is hiring a full-time, remote Demand Generation Manager to drive demand and generate leads for a DevOps solutions portfolio (GitLab, Bitbucket, JFrog) and support sales pipeline growth. You will design, execute, and optimize lead generation campaigns (including Google Ads and LinkedIn Ads), create and optimize landing pages, manage SEO with tools like Ahrefs/SEMrush, and implement LLM SEO/Generative Engine Optimization strategies, plus build and optimize HubSpot workflows and lifecycle management. You will report on demand generation performance, collaborate with the Sales team on outbound activities and sales enablement, develop account-based initiatives and cross-sell/upsell opportunities, and work with technology partners on co-marketing campaigns and events. Requirements include at least 5 years in B2B tech/SaaS demand generation, proven revenue-driven pipeline experience, strong HubSpot and paid ads skills, SEO tool proficiency, WordPress editing, and English at least B2; nice-to-haves include DevOps knowledge, ABM experience, and partner cooperation. The company emphasizes independence, ownership, a data-driven culture, wellbeing, skill development, feedback culture, flexible work, hobbies, and CSR through Deviniti Cares; recruitment consists of four stages (CV screening, phone interview, online interview with potential case study, and a final decision about two weeks later).

Deviniti is hiring a remote, full-time Demand Generation Manager to drive demand and generate leads for a portfolio of DevOps tools (GitLab, Bitbucket, JFrog) and support sales pipeline growth. You will design, execute, and optimize lead generation campaigns (including Google Ads and LinkedIn Ads), create and optimize landing pages, manage SEO (on-site, content, link building) and implement LLM/GEO SEO strategies, plus build and optimize HubSpot workflows for nurturing, scoring, segmentation, and lifecycle management. Responsibilities also include reporting on demand-gen performance, collaborating with Sales on outbound activities and sales enablement materials, executing account-based initiatives within the client base, and partnering with technology vendors on co-marketing campaigns and events. Requirements include at least 5 years in demand generation, strong experience with HubSpot, Google/LinkedIn Ads, SEO tools (Ahrefs/SEMrush), WordPress editing, English proficiency, and a data-driven mindset; nice-to-haves include DevOps market knowledge and partner/ABM experience. The company offers wellbeing programs, skill development, a culture of feedback, flexible work and hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process, with further information on their site and opportunities to apply via Patrycja.

Deviniti is hiring a Senior Enterprise Account Manager to drive growth within an existing enterprise client portfolio, owning strategy through to closing high-value IT projects (> PLN 0.5M) and coordinating with executive leadership. The role entails end-to-end account ownership, with opportunities to expand within clients due to a broad portfolio and strong partnerships, and it offers hybrid work in Warsaw or Wrocław with direct access to decision-makers. Deviniti provides a comprehensive portfolio (AI/GenAI, data science, web/mobile development, Atlassian) and a robust partner ecosystem (BCG, UiPath, Polski Fundusz Rozwoju, Bielik AI) to enable credible, end-to-end enterprise solutions and continuous upsell. Responsibilities include managing relationships with key enterprise clients in regulated industries, building multi-level stakeholder maps, designing growth strategies, leading advanced sales and consultative conversations, guiding RFP/RFI processes with MEDDPICC, and maintaining high-quality CRM data while collaborating with internal teams. Requirements are 8+ years of experience (5+ in IT/SaaS sales/account management), enterprise experience in regulated sectors, MEDDPICC proficiency, and English at B2+ (C1 preferred); the role offers autonomy, leadership exposure, benefits, hybrid work, and a multi-stage interview process.

Deviniti is hiring a Senior Business Analyst to join the Analysis and UX Team (AUX) on a corporate asset management system, with a full-time remote role that requires on-site client visits in Qatar (about 2 weeks on-site per month). The AUX team consists of seven members (Team Manager, four BAs, two UX Designers) and emphasizes autonomy, collaborating across projects with a mix of agile and waterfall approaches. Responsibilities include eliciting business needs, gathering and modeling requirements, producing functional and non-functional specifications, documenting processes (UML/BPMN) and user stories/use cases, running workshops, delivering SDLC documentation, and supporting pre-sales and on-site client visits. Requirements include at least four years of IT analysis experience, experience with corporate clients, ability to model processes, proficiency in UML/BPMN and project documentation, fluent English (C1), and strong communication; nice-to-haves include sales support experience, AI prompt engineering, Gulf-region project experience, and teamwork skills. The role offers wellness and culture perks (Mindgram access, on-site coach-led activities, flexible hours, Officevibe feedback culture, hobby groups, CSR Deviniti Cares) and a four-stage recruitment process (CV screening, phone interview, online interview, and final decision in about two weeks), with Magda guiding applicants.

Deviniti is seeking a Senior/Lead Flutter Developer to join the Mobile Team (six Flutter developers) for fintech and e-commerce mobile projects, working remotely on a full-time basis with a minimum fixed-term contract of 6 months, and using Flutter, Dart, fpdart, dartz, and Dependency Injection. You will design applications in cooperation with UX designers, build the app structure, implement functionality, perform code reviews and unit testing, handle App Store/Google Play deployment, and coordinate project arrangements with the client. Requirements include at least 5 years of mobile Android/iOS experience, 2.5+ years with Flutter, strong knowledge of Flutter/Dart, experience with Bloc, Freezed, get_it, go_router, state management in large apps, FP with fpdart/dartz, DI, testing and mocking, and design patterns like Repository/UseCase/Factory, plus Git with GitFlow or trunk-based workflows. The company emphasizes well-being (Mindgram, in-house running coach), feedback-driven culture (Officevibe), flexibility (work-from-home, flexible hours), hobby groups, and CSR through the Deviniti Cares program. The recruitment process comprises four stages: CV screening, a 30-minute phone interview, an online interview with the team leader and a specialist, and a final decision about two weeks after the interview; more information is on the Deviniti about-us page and social channels, with whistleblower protections in place.

Deviniti is hiring an Atlassian Cloud Migration Specialist to join the Atlassian DevOps team (mostly remote with occasional on-site events), alongside a Team Lead, an Atlassian Expert, two Administrators, and an Atlassian Engineer. You will migrate Atlassian environments to the cloud, perform installations and upgrades, and provide technical services such as consulting, scripting, and client support while helping build Jira extensions. Requirements include hands-on Atlassian cloud migrations, solid Linux server experience, knowledge of Postgres/MSSQL/MySQL/Oracle, ability to build and standardize application environments, and administration of Jira, Confluence, Bamboo, and Bitbucket; English level B2/C1; desirable extras include Windows, AWS/Azure, scripting, and relevant certifications. The company emphasizes wellbeing, skill development and feedback culture, flexible hours and location, hobby groups, and CSR through the Deviniti Cares program. The recruitment process consists of CV screening, a 30-minute phone interview, an online interview (and possibly an additional meeting), and a final decision about two weeks after the interview.

Deviniti is hiring a Senior Account Manager for Atlassian Professional Services within the Revenue Unit to drive B2B sales of Atlassian-related services. You will acquire new clients in Polish and international markets, manage the full sales cycle from prospecting to closing, and design solutions that include consulting, implementations, migrations, administration, and support, while cross-selling Atlassian licenses and Deviniti Marketplace apps. Requirements include 4–5 years of B2B IT sales with hunter/new business experience, consultative selling, knowledge of the Atlassian ecosystem, ability to handle both business and technical conversations, experience with mid-market and enterprise clients, and fluency in Polish and English (C1/C2). The role is remote, full-time, and KPI-driven, with collaboration in a team-selling model, opportunities for training and development, and a culture emphasizing wellbeing, flexibility, and CSR. The recruitment process consists of four stages (CV screening, two online interviews, and a final decision about two weeks after the last interview), with more details on the company site and social channels, plus a whistleblower policy and privacy policy in place.

Deviniti is hiring a full-time, remote Product Marketing Manager to lead product marketing for Atlassian Marketplace apps, co-owning the Go-to-Market strategy across product, sales, and marketing. Responsibilities include planning end-to-end launches, optimizing marketplace listings, driving content and demand generation, and building a Generative Engine Optimization strategy to boost visibility on traditional search and AI-powered discovery, plus competitive intelligence and cross-functional collaboration. Requirements include 5+ years in B2B SaaS product marketing (ideally with marketplace/platform experience), strong content marketing, data-driven decision making, and the ability to translate complex features into buyer-focused messaging; nice-to-haves include Atlassian ecosystem familiarity and multi-product portfolio experience. The company prioritizes well-being, skill development, feedback culture, flexible remote work with hobby groups, Mindgram access, a company-led running program, and CSR through Deviniti Cares. The recruitment process comprises four stages: CV screening, a phone interview, an online interview (potential case study), and a final decision about two weeks after the interview, with more details on their site and social channels.

Deviniti is hiring a full-time, remote Product Marketing Manager who will join a team of two PMMs to co-own the Go-to-Market strategy for Atlassian Marketplace apps, working at the intersection of product, sales and marketing. The role includes planning end-to-end launches, optimizing Marketplace listings, driving content and demand generation, improving discovery with traditional and AI-powered search via a GEO strategy, analyzing the competition, and collaborating with Product, Sales and Presales. Requirements include 5+ years in B2B SaaS product marketing (ideally with marketplace ecosystems), a proven track record of launches driving adoption or revenue, strong content marketing skills, the ability to translate complex features into buyer-focused messaging, and data-driven decision making; nice-to-have items include Atlassian ecosystem experience, multi-product portfolio management, and familiarity with marketing automation and analytics tools. Benefits and culture emphasize well-being (Mindgram and group activities), ongoing skill development, a feedback-driven environment, flexible remote work with hobby groups, and CSR through the Deviniti Cares program. The recruitment process consists of four stages (CV screening, a phone interview, an online interview with a possible case study, and a final decision about two weeks later), with Patrycja guiding candidates through the process and more company information available on the website and social channels.

Deviniti is hiring an Atlassian Consultant (remote, full-time) to join an eight-person Atlassian Consultants team and help design solutions and select Atlassian tools to improve clients’ PPM and PMO. In this role you will assess current business processes, migrate to Atlassian Cloud, design and implement tailored cloud-based solutions, configure Jira Service Management and Confluence, train client teams, troubleshoot migrations, and stay up-to-date with Atlassian ecosystem trends. Requirements include experience as a consultant or administrator in the Atlassian ecosystem, relevant PMO/PPM/Change Management/SAFe certificates, strong configuration skills, Agile and project management experience, troubleshooting abilities, and English/Polish at B2/C1; scripting (Groovy/ScriptRunner) and other certifications are a plus, along with teamwork. The workplace emphasizes a non-corporate atmosphere, proactive attitude, client-focused service, independence with teamwork, attention to detail, clear communication, and a culture of feedback; benefits include Mindgram, internal trainings, Officevibe-driven feedback, flexible hours, remote work, hobby groups, and CSR program Deviniti Cares. The recruitment process consists of CV screening, a 30-minute phone interview, an optional online interview with the team leader, and a final decision about two weeks after the interview; details and values can be found on the company site and social media, with whistleblower protection and privacy policy in place.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. As an Enterprise Solution Sales Executive for Jira Service Management, you’ll be an ITSM and Enterprise Service Management subject-matter expert, driving new sales motions and co-selling with account teams to tailor Atlassian solutions. The role targets large enterprise customers, leading complex, value-based sales cycles and displacing legacy ITSM tools with cloud-first Jira Service Management, and it’s remote but based in the Pacific Time Zone (CA, OR, or WA). Responsibilities include expert product selling by staying ahead of ITSM trends to inform sales strategies and positioning Jira Service Management. You’ll collaborate cross-functionally with Account Executives, Marketing, Account Management, Product, and Partner Management to develop sales strategies, engage customers with value-based engagements, and explore co-selling opportunities.

Atlassian offers flexible work options—office, home, or a combination—and hires in any country where it has a legal entity to support employees’ priorities. They seek an experienced Manager to lead a team of Public Sector Account Managers responsible for Atlassian’s largest Public Sector business, covering DoD/IC, SLED, Federal and Civilian in the US and Canada. The team owns retention and expansion, driving revenue growth across the full product portfolio by maintaining high retention, meeting expansion goals, generating pipeline, and supporting upsell, upgrade, and cross-sell, in close partnership with Public Sector Sales & GTM and other teams like Deal Operations. Responsibilities include staffing and onboarding the team, owning customer escalations, driving pipeline strategy, leveraging AI tools to improve efficiency, and contributing to the next-generation Public Sector business model and related cross-functional initiatives. Requirements include 7+ years leading Public Sector account management/inside sales/customer success teams, experience with territory/account planning, change management, hiring/coaching, CRM/forecast/analytics, and collaboration with Partners & GSIs, with DoD/IC/FSI experience being required.

Atlassian offers flexible work options and hires globally wherever they have a legal entity. They are seeking an experienced Manager to lead a team of Public Sector Account Managers responsible for retention and expansion across DoD/IC, SLED, Federal, and Civilian sectors in the US and Canada. The role entails driving revenue growth, building a predictable pipeline, collaborating with Public Sector Sales & GTM teams, and partnering with services, channel, and customer success to transform large, complex customers. Duties include staffing and onboarding the team, owning escalations, leveraging AI tools to streamline workflows, and helping develop Atlassian’s next-generation Public Sector business model and internal processes. Required background includes 7+ years of experience managing Public Sector account management/inside sales/customer success teams, experience with territory and account planning, change management, hiring/coaching, CRM/forecast analytics, and DoD/IC/FSI experience.

Atlassian offers flexible work options and hires in any country where it has a legal entity. The Enterprise Solution Sales Executive for Jira Service Management acts as an ITSM/ESM expert, driving new sales motions and co‑selling with account teams to win large enterprise opportunities. The role focuses on displacing legacy ITSM tools with cloud‑first Jira Service Management, leading end‑to‑end sales cycles from prospecting to close. Responsibilities include expert product selling, strategy development, value‑based customer engagement, competitive campaigns and cloud migrations, cross‑functional collaboration, forecasting, and feeding product feedback. Candidates must be based in the Central Time Zone with at least 5 years of enterprise software sales experience, a track record of selling ITSM/ESM or other complex solutions to multi‑stakeholder executives, and strong communication and collaboration skills.

Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country where it has a legal entity to help employees balance personal priorities. The Enterprise Solution Sales Executive for Jira Service Management will act as an ITSM/ESM subject matter expert, drive new sales motions, co-sell with globally distributed account teams, and target large enterprise customers with cloud-first JSM solutions to displace legacy tools. Responsibilities include owning end-to-end JSM sales motions from prospecting to close, developing territory and account strategies, and engaging customers with value-based ROI storytelling tied to measurable outcomes such as MTTR, change failure rate, and agent productivity. The role also leads competitive campaigns and cloud migrations, collaborates cross-functionally with Solution Engineers, Customer Success, Marketing, and Partners, and manages forecasting using MEDDPICC while feeding field and product feedback to shape roadmaps. Qualifications include a minimum of 5 years in enterprise software sales, experience selling ITSM/ESM or other complex solutions, a proven quota attainment record, multi-stakeholder and executive-level selling experience, excellent communication, and the role is based in the Central Time Zone.

This role is Account Executive Team Lead (SMB+) responsible for leading a high-performing, commission-based, quota-carrying team focused on accelerating growth, driving expansion, and delivering exceptional customer experiences across Atlassian’s highest-potential SMB accounts. You will coach SMB Account Executives to execute warm inbound and behavior-based outbound motions, build high-quality pipeline, and lead expansion plays around Teamwork Collection, Rovo, and broader tool-consolidation opportunities, including emerging AI and Digital Native motions. You’ll partner with Marketing, Growth, Solutions Engineering, RevOps, Product, and Channel to improve sales efficiency, strengthen forecasting discipline, and scale repeatable plays that align customer needs with Atlassian’s strategic priorities. Success requires a balance of data-driven execution, strong sales coaching, and thoughtful use of AI and automation to help the team spend more time in high-value customer conversations. Atlassian offers flexible work options and hires in any country with a legal entity, and you’ll own pipeline management and Salesforce forecasting, support readiness for emerging growth motions through consultative discovery, leverage AI-powered tools to improve prioritization, call preparation, and quoting efficiency, and collaborate across teams to refine go-to-market plays and boost conversion, retention, and expansion.

The SMB+ Account Executive Team Lead will lead a high-performing, commission-based sales team focused on accelerating growth, driving expansion, and delivering exceptional customer experiences across Atlassian’s top SMB accounts, including expansion plays around Teamwork Collection, Rovo, and broader tool consolidation, with emerging AI and Digital Native motions. They will coach and develop SMB Account Executives to execute warm inbound and behavior-based outbound motions, identify and progress high-quality pipeline, and help customers realize greater value from Atlassian’s portfolio. They will partner with Marketing, Growth, Solutions Engineering, RevOps, Product, and Channel to improve sales efficiency, strengthen forecasting discipline, and scale repeatable plays that align customer needs with Atlassian’s strategic priorities. Success requires balancing data-driven execution, strong sales coaching, and thoughtful use of AI and automation to keep the team in high-value customer conversations, including rigorous pipeline management and forecasting in Salesforce with early risk/opportunity identification. Atlassian supports flexible work arrangements and hires in any country with a legal entity, and the role includes leading readiness for emerging growth motions via consultative discovery and value-based positioning, while leveraging AI tools to improve prioritization, call preparation, quoting efficiency, and rep productivity.

The Account Executive Team Lead (SMB+) is a commission-based leadership role tasked with guiding a high-performing team to accelerate growth, drive expansion, and deliver exceptional customer experiences across Atlassian’s top SMB accounts within a proactive, platform-led sales model. The role includes coaching SMB Account Executives to execute warm inbound and behavior-based outbound motions, develop high-quality pipeline, and lead expansion plays around Teamwork Collection, Rovo, and broader tool consolidation, while supporting emerging AI and Digital Native motions. You will partner with Marketing, Growth, Solutions Engineering, RevOps, Product, and Channel to improve sales efficiency, strengthen forecasting discipline, and scale repeatable plays that align customer needs with Atlassian’s strategic priorities. Success requires balancing data-driven execution with strong sales coaching and thoughtful use of AI and automation to help the team spend more time in high-value customer conversations. Atlassian offers flexible work locations and the role entails owning pipeline management and forecasting in Salesforce, preparing for emerging growth motions, leveraging AI-powered tools to reduce manual workload, and collaborating across functions to refine go-to-market plays and growth programs.

As an Account Executive Team Lead (SMB+), you will lead a high-performing, commission-based team focused on accelerating growth, expanding Atlassian’s high-potential SMB accounts, and delivering exceptional customer experiences within a more proactive, platform-led sales model. You will coach and develop SMB Account Executives to execute warm inbound and behavior-based outbound motions, identify and progress high-quality pipeline, and drive expansion plays around Teamwork Collection, Rovo, and broader tool consolidation, including emerging AI and Digital Native motions. You will partner closely with cross-functional teams (Marketing, Growth, Solutions Engineering, RevOps, Product, Channel) to improve sales efficiency, strengthen forecasting discipline, and scale repeatable plays that align customer needs with Atlassian’s strategic priorities. Success requires balancing data-driven execution with strong sales coaching and thoughtful use of AI and automation to maximize time in high-value customer conversations, with responsibilities including rigorous pipeline management and forecasting in Salesforce, early risk/opportunity identification, and readiness for emerging growth motions. Atlassian supports flexible work arrangements, and the role emphasizes leveraging AI-powered tools to improve prioritization, quoting efficiency, and rep productivity, aiming for measurable reductions in manual workload while refining go-to-market plays to drive conversion, retention, and expansion.

The Global Strategic Engagement Director is a senior role in Atlassian's Global Strategic Engagements team focused on accelerating revenue growth with top global customers in Global Sales, with a primary emphasis on opportunities in the EMEA market. The role serves as a trusted advisor to Global Sales, aligning Atlassian’s strategic capabilities and commercial models with customer needs while ensuring operational excellence at scale and providing triage support for forecasted deals. It involves deal guidance and leadership for high-potential, complex accounts and executive engagement to deepen C-level relationships and position Atlassian as a core driver of customer transformation. Responsibilities include deal acceleration and revenue growth through collaboration with Sales and Finance, program management to deliver repeatable processes, playbook development, and smooth handoffs to Customer Success and Partners to realize ROI. The position requires being located in a country with a legal entity (the Netherlands, Poland, or the UK), Atlassian supports flexible work arrangements (office, home, or hybrid), and cross-functional collaboration across Sales, Product, Marketing, Customer Success, Finance, and Legal.

The Global Strategic Engagement Director is a senior role in Atlassian’s Global Strategic Engagements (GSE) team focused on accelerating revenue outcomes with top global customers, with a primary emphasis on large, complex deals and strengthening executive relationships in the EMEA market. They serve as a trusted advisor to Global Sales, coordinating with internal teams to align Atlassian’s strategic capabilities and commercial models with customer needs while ensuring operational excellence at scale, including triage support for forecasted deals. Atlassians can work from anywhere, but this role must be located in a country where Atlassian has a legal entity (the Netherlands, Poland, or the UK). Key responsibilities include deal guidance and leadership for high-potential accounts, and executive engagement to deepen C-level relationships, as well as deal acceleration and revenue growth through collaboration with Sales and Finance. The role also encompasses program management and delivery, playbook development, customer success handoffs, partner engagement, and cross-functional collaboration with Sales, Product, Marketing, Customer Success, Finance, and Legal to drive consistent outcomes.

- Atlassian offers flexible work locations (office, remote, or hybrid) and hires in any country with a legal entity. - They are hiring a 1st line Sales Manager reporting to the EMEA Mid-Market Sales leader to oversee a DACH mid-market team of 6-8 Mid-Market sellers. - The role involves developing and managing a DACH sales organization with tailored mid-market strategies, long-term key account relationships, and revenue targets. - Responsibilities include building a world-class group of sellers, recruiting and developing talent, identifying capability gaps, mentoring, setting performance goals, onboarding new Account Executives, and collaborating with internal teams to improve processes and customer satisfaction. - The role also requires analyzing sales data and market trends, conducting performance evaluations, and staying informed about industry trends and competitors to drive growth in the enterprise segment.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where they have a legal entity. The DX Solutions Engineering Team is seeking a Solutions Architect to drive adoption and long-term growth of the DX product for enterprise customers. The architect will serve as the post-sale technical authority, ensuring complex implementations deliver maximum value. Responsibilities include leading technical implementation with Customer Success Managers, conducting architecture and strategy sessions, and designing custom DX API integrations to fit client workflows. They will also provide consultative implementation, act as a trusted advisor on analytics and deployment practices, and feed feedback to Product and Engineering to influence the roadmap.

Atlassian supports flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity. The DX Solutions Engineering Team at Atlassian is seeking a highly skilled Solutions Architect to drive adoption and long-term growth of the DX product (getdx.com) for enterprise customers. The role serves as the post-sale technical authority, solving the most complex implementation challenges and ensuring customers get maximum value from the solutions. Key responsibilities include leading technical implementation with Customer Success Managers, conducting deep architecture and strategy sessions, and designing custom integrations that connect DX APIs with complex client environments. It also involves consultative implementation, acting as a trusted advisor on best practices, and capturing feedback to inform the product roadmap alongside Product and Engineering teams.

Atlassian supports flexible work options—office, remote, or hybrid—and hires in any country where the company has a legal entity, helping employees balance family and personal goals. The Team DX Fabric is a foundational platform that provides architectural context, health signals, and impact measurement to help engineering organizations thrive in the AI era. It acts as a context engine for AI agents and high-performing teams, offering a unified software catalog, scorecards, and a self-service platform to map the entire software ecosystem, identify bottlenecks, and drive scalable improvements. The role involves designing, building, and maintaining full-stack features using Ruby on Rails, React, and TailwindCSS, and writing performant SQL for complex queries and data workflows. Candidates will own projects end-to-end—from technical design to implementation, testing, rollout, and monitoring—while collaborating with product and design, writing clean, testable code, and contributing to engineering practices around data correctness, reporting, and reliability.

Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. The Team DX Fabric is building a foundational platform, the context engine, offering architectural context, health signals, and impact measurement, plus a unified software catalog with scorecards and self-service tools to help teams understand their software ecosystem and drive scalable improvements. It aims to power AI-native engineering by enabling high-performing teams and AI agents through this context engine. What you’ll do includes designing, building, and maintaining full-stack features with Ruby on Rails, React, and TailwindCSS, and writing performant SQL for complex queries and data workflows, while collaborating with product and design to refine requirements. You’ll own projects end-to-end—from technical design through rollout and monitoring—write maintainable code with tests and robust monitoring, and contribute to engineering practices, tooling, and standards around data correctness, reporting, and reliability.

Atlassian supports flexible, distributed work with options to work from office, home, or both, and hires globally for legal entities with virtual interviews and onboarding. The company aims to unleash team potential with products like Jira Software, Confluence, and Jira Service Management that help teams organize, discuss, and complete work, across a customer base including Fortune 500s and notable clients. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, expanding usage, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering. Collaboration is emphasized with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, with a commitment to helping customers deploy Atlassian at scale and aligning with Atlassian values. The role includes developing named account or territory plans, executing strategic sales plans, building executive relationships, negotiating contracts, forecasting, staying aware of industry trends, traveling as needed, and leading cross-functional sales strategies across territories or named accounts.

Atlassian offers flexible work options—office, remote, or a mix—along with virtual onboarding and hiring in any country where the company has a legal entity, all centered on a distributed-first approach. Atlassian's agile, DevOps, IT service management, and work-management software help teams organize, discuss, and complete work, with Jira Software, Confluence, and Jira Service Management powering thousands of organizations worldwide, including Fortune 500 companies and names like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, driving cloud-first opportunities, cross-selling and expansion, nurturing relationships, achieving revenue targets, and advocating for customers by feeding feedback to product and engineering, in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. The team is committed to guiding customers’ deployment and utilization of Atlassian at scale, guided by Atlassian values and the company’s evolving sales model. You will develop and implement named account or territory plans, execute strategic sales plans to meet goals, identify leads and decision-makers, present and negotiate solutions, build executive relationships, collaborate with internal teams, forecast accurately, stay aware of industry trends, travel as needed, and navigate complex sales cycles in partnership with Channel sales.

Atlassian supports flexible work locations (office, home, or a hybrid model), hires globally wherever they have a legal entity, and conducts interviews and onboarding virtually as part of being a distributed-first company. Their products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and their customers include Fortune 500 companies and brands like NASA, Audi, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, achieving revenue targets, and acting as a strong advocate by providing customer feedback to product and engineering. This role collaborates closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide deployment and utilization at scale while upholding Atlassian’s values. You will develop and execute named account or territory plans, build executive relationships, negotiate contracts, forecast accurately, travel as needed, and run cross-functional strategy plays to navigate complex sales cycles and drive expansion.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of a distributed-first approach. The company aims to unleash every team’s potential with products like Jira Software, Confluence, and Jira Service Management, used by the Fortune 500 and many other organizations such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales role focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, and meeting revenue targets while serving as a strong customer advocate who feeds feedback to product and engineering. Collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers is essential, with a commitment to guiding deployment and utilization of Atlassian at scale and adhering to Atlassian values. Responsibilities include developing and executing strategic sales plans, building executive relationships, understanding client needs, negotiating contracts, forecasting, staying current on industry trends, traveling as needed, and running strategy plays to manage complex sales cycles across designated territories or accounts.

Atlassian is a distributed-first company that lets employees work in-office, from home, or a mix, with virtual interviews and onboarding and the ability to hire in any country where the company has a legal entity. Its products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and are used by the Fortune 500 and organizations like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first sales opportunities, drives cross-sell and user expansion, nurtures relationships, achieves revenue targets, and acts as a strong advocate by feeding customer feedback to product and engineering, while collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. In this role you will develop and execute named account or territory plans, build executive relationships, identify leads, present solutions, negotiate and close deals, forecast accurately, and stay informed on industry trends to maintain a competitive edge. You will build sales strategies for designated territories or named accounts, serve as the main Atlassian contact and escalation point, run strategy plays to identify opportunities and develop long-term customer relationships, and work with complex sales cycles in partnership with Channel sales to cross-functional teams.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally, with virtual interviews and onboarding as part of a distributed-first approach. Atlassian's products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, and their solutions are used by Fortune 500 companies and thousands of others, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. In the Mid-Market sales role, you will manage a portfolio of mid-sized customers, identify cloud-first opportunities, drive cross-sell and expansion, nurture relationships, advocate for customers, and help achieve revenue targets, while collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. You will develop and execute strategic sales plans, qualify leads, negotiate contracts, provide accurate forecasting, maintain executive relationships, and stay informed on industry trends to stay competitive. You will also build territory or named-account sales strategies, run strategy plays to identify opportunities, serve as the main Atlassian contact or escalation point, and navigate complex sales cycles with cross-functional teams, including travel to meet clients as needed.

At Atlassian, employees can work anywhere (office, home, or hybrid) and the company supports global hiring, empowering teams to balance family, personal goals, and priorities, while offering products for agile, DevOps, IT service management, and work management. Their customers include Fortune 500 firms and over 300,000 companies worldwide, such as NASA, Audi, Kiva, Deutsche Bank, and Dropbox, using Jira Software, Confluence, and Jira Service Management to collaborate and deliver results. The Mid-Market sales team oversees 45-75 accounts (200-10,000 seats) with an annual quota of $2-4M, focusing on net-new growth, expansion, cross-sell, and acting as customer advocates by feeding feedback to product and engineering teams. The role entails leading cross-functional deal teams (SDR, SE, SSE, AM, partners), building executive-level relationships, applying MEDDPICC to close complex opportunities, and pursuing multithreaded, multi-solution opportunities via outcome-based selling. Responsibilities also include travel for customer meetings and events, collaborating with channel, marketing, product, and customer success teams, negotiating contracts, maintaining a healthy pipeline with accurate forecasting, and staying informed on industry trends to maintain a competitive edge.

At Atlassian, employees can work flexibly and globally, with products like Jira Software, Confluence, and Jira Service Management used by Fortune 500 companies and many others to help teams collaborate and deliver results. The Mid-Market sales team manages 45-75 accounts with 200-10,000 seats and a $2-4M annual quota, leading cross-functional deal teams that include SDRs, SEs, SSEs, AMs, and partners to drive net-new growth and expansion. The role involves building executive-level relationships across IT, business, sales, and marketing, and applying MEDDPICC (or similar) to qualify, advance, and win complex opportunities through outcome-based selling. You will identify cloud-first opportunities, cross-sell and expansion opportunities, source and qualify leads for a healthy pipeline, price and negotiate contracts, and provide accurate forecasting while collaborating with channel, marketing, product, and customer success to maximize customer satisfaction. Travel occasionally for customer meetings, industry events, and team gatherings, and stay informed on industry trends and competitors to maintain a competitive edge while advocating for customers to product and engineering teams.

Atlassian offers flexible work options (office, home, or hybrid) but this role must be UK-based and relocation is not offered. You’ll join the globally distributed Atlassian Advisory Services team as an individual contributor, helping large strategic and enterprise customers realize value from Atlassian investments and impacting millions of users. Your work includes aligning on strategic outcomes, solving business challenges with Atlassian products and practices, identifying opportunities for service and product expansion, creating technical content, and traveling up to 30% domestically or internationally. The background: deep expertise in Enterprise Agility/ESP, ability to map customer practices to product capabilities, hands-on ESP tool implementation, and experience with software development/Agile/enterprise tools such as Align, Focus, Jira Plans, Rally, RTC, ADO, VersionOne, etc. Nice-to-haves: coaching experience, cross-team project experience with Sales/Product/Support, experience with large customers in consulting, fluent English, and a second language like German/French/Spanish.

Atlassian offers flexible work options (office, home, or hybrid), but this role requires you to be located in the UK and does not provide relocation support. You would join the globally distributed Advisory Services Delivery team as an individual contributor, delivering strategic technical guidance to enterprise and strategic customers to maximize the value of Atlassian investments. The role targets a Solution Consultant with expertise in Enterprise Agility / Enterprise Strategy & Planning (ESP) to drive value realization and help expand the reach of Atlassian solutions for clients. Key duties include collaborating with peers to define strategic outcomes, partnering with customers to solve business challenges with Atlassian products, identifying expansion opportunities, creating technical content, and traveling up to 30% domestically or internationally. Candidates should have demonstrated ESP/Enterprise Agility experience, ability to map customer practices to product capabilities, hands-on deployment of ESP tools, and familiarity with enterprise tooling (e.g., Align, Jira Plans, Rally, RTC, ADO, VersionOne), with nice-to-haves including coaching, cross-team collaboration, experience with large customers, English fluency, and possibly a second language such as German, French, or Spanish.

- Atlassian supports flexible work options (office, home, or hybrid) and hires people worldwide where they have a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. - The company is seeking a Senior Pre-Sales Solutions Engineer for Enterprise UKI to lead technical engagement in complex sales cycles and solve customers’ hardest business problems with Atlassian solutions. - Responsibilities include partnering with cross-functional account teams and partners to discover customer needs, map them to Atlassian platforms, and identify opportunities for cross-product expansion. - The role requires acting as a trusted technical advisor, articulating the value of the software, leading tailored value-based demonstrations, and guiding the customer’s technical requirements to gain buy-in. - It also involves forging strong sales partnerships, documenting feedback and competitive intelligence, advocating for customers internally, and continuously learning about pre-sales, products, and sales processes.

Atlassian supports flexible work arrangements—office, home, or a mix—and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. The company is seeking a Senior Pre-Sales Solutions Engineer for the Enterprise UKI territory to lead technical engagement in complex sales and solve customers' hardest business problems with Atlassian solutions. In this role, you’ll partner with cross-functional account teams and partners to discover customer needs, map their current state to Atlassian platforms, identify opportunities for cross-product expansion, and act as a trusted technical advisor. You will lead tailored value-based demonstrations, guide the customer’s technical needs to gain buy-in, and forge strong partnerships with sales counterparts while capturing feedback and competitive intelligence for internal sharing. The position emphasizes continuous learning and refinement of pre-sales, product, solution, and platform knowledge, as well as ongoing improvement of sales processes and Atlassian product progress.

At Atlassian, employees can work in the office, from home, or hybrid, giving them flexibility to support family and personal goals, and the company hires in any country where it has a legal entity. The future team is a 1st-line Sales Manager reporting to the EMEA Mid-Market Sales leader, overseeing a DACH mid-market sales team of 6–8 Mid-Market sellers. The role focuses on developing and managing a sales organization for the DACH market, crafting customised mid-market sales strategies, fostering long-term key-account relationships, and achieving revenue targets. As sales manager, you’ll build a world-class team, recruit and develop talent, close capability gaps, and contribute to developing future sales leaders, while leading and guiding the team to meet targets and implementing strategic plans to grow market share. You’ll also recruit and onboard new Account Executives, collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve processes and customer satisfaction, analyze sales data and market trends for opportunities, conduct regular performance evaluations, and stay informed about industry trends, competitors, and market dynamics in the enterprise segment.

Atlassian offers flexible, distributed-first work options—office, home, or hybrid—with virtual interviews and onboarding, and this role is a remote field sales position based in the UK. The company serves over 300,000 customers worldwide and is investing in the UK Public Sector across central government, health, local government, blue lights, and defence, aligned with a cloud-first mandate. The Account Executive, Enterprise will deeply understand UK Public Sector customers and how they use Atlassian products for portfolio delivery, DevOps, ITSM/ESM, knowledge management, and secure collaboration, while nurturing existing relationships and building new ones in collaboration with internal teams and partners. Responsibilities include developing strategic account and territory plans, driving cloud migrations and adoption of Jira Service Management, Atlassian Guard, and Rovo, positioning System of Work for government, identifying leads, engaging with decision-makers, negotiating and closing deals, and navigating CCS procurement frameworks. The role also acts as a liaison between product/engineering executives and government customers to influence roadmap on sovereignty, data residency, compliance, and AI, provides forecasting and pipeline reporting, runs strategy plays, stays informed on industry trends and competitors, and travels to meet clients and attend events.

Atlassian offers flexible, distributed-first work options (office, home, or a mix) with virtual interviews and onboarding, and this role is a remote field sales position based in the UK. Atlassian serves 300,000+ customers worldwide and is investing in the UK Public Sector across central government, health, local government, blue lights, and defence, aligned with the government’s cloud-first mandate and the company’s System of Work. As Account Executive, Enterprise, you will develop strategic account and territory plans to expand across Atlassian’s product portfolio, drive cloud migrations, and grow adoption of Jira Service Management, Atlassian Guard, and Rovo, while nurturing existing relationships and building new ones with internal teams and partners. You will establish C-level relationships, navigate Crown Commercial Service frameworks (G-Cloud, DOS), government spend controls, and the Technology Code of Practice, serving as a liaison between product/engineering and government customers to shape roadmaps on sovereignty, data residency, compliance, and AI adoption, with accurate forecasting and pipeline management. The role requires staying current on industry trends, traveling to meet clients and attend events, and embodies Atlassian’s “play as a team” value with a customer-obsessed, hunter mindset.

Atlassian offers flexible work arrangements—office, remote, or a hybrid—and can hire anywhere with a legal entity, giving employees greater control over personal priorities. The company aims to transform software development globally, serving clients like Vodafone, Daimler, and Klarna, with its Mid-Market Sales team (established in 2019) focusing on cloud-first opportunities, cross-sell and expansion, and strong customer relationships to achieve ambitious revenue targets. In this fully remote role, eligible candidates can be from Poland, the Netherlands, the United Kingdom, France, and Germany, and you’ll advocate for customers by providing feedback to product and engineering teams. The team comprises individuals with backgrounds in Fortune 500 companies and startups, united by Atlassian’s core values to drive a groundbreaking sales model. Key responsibilities include developing and executing named account or territory plans, collaborating with internal and partner teams, qualifying leads, delivering product demonstrations, providing regular forecasts, and traveling occasionally for client meetings and events.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires globally wherever it has a legal entity. DX, headquartered in Salt Lake City, is a fast-growing SaaS company focused on helping engineering leaders build high-performing teams, collecting millions of data points on developer productivity, and has recently been acquired by Atlassian to accelerate growth and impact. The CSM role involves partnering with 8-10 DX Enterprise customers to drive engineering transformation using the platform, managing the full lifecycle from implementation to renewal, and focusing on utilization, business alignment, and high-value use cases. Responsibilities include coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, identifying renewal risks, driving expansion within accounts, and collaborating across functions to ensure customer success with measurable metrics. DX values mastery and high performance, seeking candidates with 5+ years in enterprise customer success or related roles, strong attention to detail, quick learning of technical topics, ownership under pressure, and excellent communication and relationship-building skills, with bonus points for startup or technical-audience experience.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. DX is a Salt Lake City–based, rapidly growing SaaS company that collects data to improve engineering productivity and was recently acquired by Atlassian to accelerate growth and impact. The role is a Customer Success Manager for 8–10 DX Enterprise customers, responsible for implementation, program utilization, business alignment, and renewals, collaborating with internal teams to deliver high-value use cases. Responsibilities include owning the full lifecycle, developing a customer success plan, achieving net renewals and expansions, forecasting renewals, mitigating renewal risks, driving executive discussions, and identifying opportunities for expansion within accounts. DX emphasizes mastery and consistent high performance, seeking candidates with 5+ years in enterprise CS or similar, strong attention to detail, ownership, communication, and people skills, with bonus points for startup experience or experience with technical leadership audiences.

Forethought, launched in 2018 and acquired by Zendesk in April 2026, offers enterprise-ready AI customer-experience agents and handles billions of monthly interactions for brands like Upwork, Grammarly, Airtable, and Datadog. The Forethought Product Design Team conducts user research and designs end-to-end AI-driven CS products that connect customers to live services and expertise with speed and accuracy. The Senior Product Designer will lead initiatives, work with a cross-functional team, and serve as a Design Thinking advocate who can contribute hands-on to design projects to realize creative product visions. Key responsibilities include defining strategy and UX vision, conducting user research and crafting end-to-end journeys, championing Design Thinking, facilitating workshops, communicating design direction with insights, balancing tradeoffs between engineering, customers, and product, and contributing to the design system and product coherence. Requirements include a bachelor’s or master’s degree in a relevant field, 6+ years of professional design experience, strong visual craft, and a proactive, ambiguity-tolerant problem-solver; the US base salary range is $190,000–$286,000 with potential bonuses and incentives, and Zendesk emphasizes a hybrid work model, inclusion, AI screening, and equal opportunity with accommodations.

Zendesk is seeking a Machine Learning Scientist Intern to develop, evaluate, and deploy novel ML/AI models that power intelligent automation and scalable customer-service solutions, working with engineers, product managers, and cross-functional teams. The role involves researching and prototyping state-of-the-art NLP/ML models for intent detection, auto-assist, chatbots, and agent routing; designing offline/online experiments (including A/B tests); and productionizing ML solutions with data pipelines, scalable serving, and monitoring, while analyzing large multilingual datasets and sharing knowledge across a global audience. Key challenges include enriching conversations with language detection and sentiment analysis for proactive routing, automating interactions and knowledge-base driven chatbots, optimizing real-time routing across languages and regions, and iterating via large-scale A/B testing and model updates, while exploring architectures like retrieval-augmented generation and few-shot/fine-tuning to expand use cases and operationalizing models with drift detection. Requirements include an MSc or PhD in computer science, electrical engineering, math, or related fields, a strong foundation in statistics and ML, Python with PyTorch preferred, DL/NLP experience as a bonus, and excellent communication plus a collaborative, growth-oriented attitude. The tech stack includes Python and Ruby, AWS infrastructure with PyTorch, AWS Batch and MetaFlow, data in S3, RDS MySQL, Redis, Elasticsearch, Snowflake, and Aurora, and deployment on Kubernetes with Docker and Kafka for streaming, all within Zendesk’s hybrid, inclusive culture and commitment to fair hiring practices.

Zendesk describes its customer-experience software and a collaborative, fast-prototyping design culture, with the Product Designer for QA shaping a best-in-class QA platform and AI-driven quality insights. The role involves collaborating mainly with teams in Estonia, Portugal, Poland and Denmark, plus distributed teams across EMEA, AMER, and APAC to deliver an end-to-end QA experience. Daily duties include owning QA-focused design, partnering with product and engineering to develop new QA capabilities, working with cross-functional teams, designing interaction models and hi-fidelity mocks, and presenting solutions to partners and senior executives. Requirements include 3+ years of SaaS design experience (QA product a plus), experience with designing LLM integrations and AI workflows, ability to operate in a technical environment, and a proactive, rapid-prototyping design approach. The role follows a hybrid in-office schedule with part-time attendance at a local office, requires a portfolio submission, and Zendesk is an equal-opportunity employer committed to diversity, inclusion, and accommodations, while noting that AI screening may be used in the hiring process.

Zendesk is evolving into an AI-first organization and seeks a Global Service Desk Manager to oversee Tier 1/2 IT support, bridging technical excellence with a human-centered employee experience and data-driven decision-making. The ideal candidate is a growth-minded, tech-savvy leader with a critical-thinking mindset who sees failures as opportunities for systemic optimization and is curious about emerging AI. Key duties include managing daily global Tier 1/2 operations, coordinating escalation paths to maximize First Contact Resolution, analyzing OKRs/KPIs to drive process improvements, partnering to automate manual workflows, developing global SOPs, mentoring a diverse team, and aligning schedules across AMER, APAC, and EMEA. Basic qualifications require a Bachelor's in IT/CS or related field (or equivalent), 5+ years in IT service desk, 3+ years in a supervisory role in a global setting, experience with follow-the-sun T1/T2 support, and familiarity with Slack, Okta, Google Workspace, Networking, macOS, and Zoom; preferred qualifications include Zendesk experience and proven AI/automation implementations. Zendesk emphasizes a hybrid, inclusive culture, commitment to diversity and equal opportunity, transparency about AI screening, and accommodations for applicants with disabilities.

Zendesk is seeking an Employee Service Sales Specialist to drive B2C growth in the SaaS space by expanding the Employee Service account base, building relationships with key decision-makers, and deepening impact with existing partners. The role involves positioning Employee Service use cases, collaborating with the sales team through the full sales cycle, and delivering ROI analyses to quantify value for buyers. You will provide subject matter expertise on Employee Service, ensure a strong understanding of ES ideal customer profiles and buying journeys, and maintain quota accountability by supporting deal closures. The position requires a BA/BS or equivalent, a minimum of 10 years in HR/IT service and operations management, at least 3 years in Employee Service sales, a proven quota track record, ability to navigate complex multi-month sales cycles, and willingness to travel; it features a hybrid work arrangement with some on-site in-office time. Zendesk emphasizes equal opportunity and diversity, may use AI to screen applicants, and offers accommodations for disabilities, inviting applicants to apply within a flexible, globally distributed workplace culture.

Zendesk is hiring a Senior Operations Manager to support the Product Development Operations team, focusing on strengthening operational rigor across product development, planning, execution, and ways of working, with Jira expertise and AI-first process improvements. You’ll partner with Product, Engineering, and Design to improve end-to-end delivery, establish mechanisms for prioritization and dependency management, and drive quarterly and annual planning and delivery tracking. Responsibilities include reinforcing Scrum practices, reducing friction with AI-enabled workflows, defining lightweight delivery health metrics, ensuring Jira-driven execution, aligning cross-functional stakeholders, and creating scalable documentation and playbooks. Basic qualifications include 7+ years in Product Development Operations in SaaS, experience with product lifecycles and cross-functional delivery, strong Jira skills, and excellent communication and problem-solving abilities; preferred qualifications include experience with scaled delivery, Jira Advanced Roadmaps, and AI/automation exposure. The role offers a US base salary range of $174,000–$262,000 (with potential bonus/benefits), a hybrid work model with part-time in-office presence, and Zendesk’s commitment to fairness and inclusion, noting that AI may be used to screen applicants and accommodations are available on request.

Zendesk is seeking an upbeat, motivated Inbound Sales Development Rep to follow up, cold call, prospect, and qualify leads, building a pipeline for Account Executives in a fast-paced SaaS environment. Responsibilities include making a strong first impression, responding to inbound requests via Zendesk, phone, and email, organizing leads in Salesforce, fostering a collaborative team environment, and meeting monthly quotas of qualified opportunities. Requirements are the ability to understand customer requirements and identify Zendesk solutions, multi-tasking and time management, excellent written skills, and a Bachelor’s degree. Desired qualifications include 1–2 years of sales or internship experience (Software/SaaS a plus), proven success in meeting targets, strong time management, high-energy team player, Salesforce experience, and fluency in English. The role is hybrid with in-office time determined by the hiring manager; Zendesk supports diversity and inclusion, may use AI screening, and provides accommodations for disabilities and veterans upon request.

- Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. - In the role, you will support adoption by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, facilitating workshops, building prototypes, and coaching on Agile ways of working to improve collaboration. - You will lead workshops, assess team workflows, align Miro's value with organizational goals, guide scalable governance, develop prototypes, coach on Agile, and identify barriers to teamwork to drive measurable improvements. - Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or related fields, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance, Agile methodologies, and excellent communication in dynamic environments. - The role offers benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, within a diverse, collaborative culture; Miro emphasizes belonging and inclusion, supports global teams, and provides location-specific benefits with details in the Global Miro benefits board and Recruitment Privacy Policy.

Miro's Advisory Services team within Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by demonstrating best practices, partnering with IT and business stakeholders, assessing workflows, designing change initiatives and governance models, facilitating workshops, developing prototypes, and coaching Agile practices to improve collaboration and outcomes. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, Agile, or related fields, hands-on experience with enterprise teams, strong facilitation, experience with Agile and tools like Miro, and excellent communication and adaptability. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with benefits varying by location, and a diverse, collaborative environment that supports growth. About Miro: a visual workspace for distributed teams that enables collaboration and innovation, co-headquartered in San Francisco and Amsterdam, serving over 100 million users and 250,000 companies, with a mission to empower teams and a commitment to belonging and inclusion, governed by a Recruitment Privacy Policy.

The Advisory Services team within Miro's Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you will support teams in adopting Miro, partner with IT and business stakeholders to align Miro’s value with organizational goals, and conduct assessments with recommendations to improve collaboration. You will lead workshops to explore high-impact use cases, develop simple prototypes to demonstrate Miro’s capabilities, design change initiatives and governance models, and coach teams on Agile ways of working. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile or similar fields, hands-on experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance frameworks, and experience with Agile methodologies and tools like Miro or similar. Benefits include a global package with equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture with location-specific benefits described on the Global Miro Benefits board, and a commitment to belonging and inclusion.

The Advisory Services team at Miro, within Professional Services, provides strategic guidance for Enterprise customers focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you will support adoption by demonstrating best practices, aligning Miro’s value with IT and business goals, conducting assessments, designing change initiatives, building governance models, facilitating workshops, and developing simple prototypes to inspire innovation. You will lead workshops, assess team workflows, connect value to organizational goals, guide scalable governance, coach on Agile ways of working, and identify barriers to improve collaboration. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, Agile or similar fields, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance frameworks, and experience with Agile methodologies and platforms such as Miro. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and Learning & Development stipend), a diverse and inclusive culture, and information on location-specific benefits and privacy.

Miro's Advisory Services team within Professional Services provides strategic guidance to Enterprise plan customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting teams in adopting Miro by demonstrating best practices, aligning with IT and business stakeholders, conducting assessments, guiding change initiatives and governance models, facilitating workshops, and developing simple prototypes to inspire innovation. You will lead workshops, assess team workflows, connect Miro's value to organizational goals, drive change initiatives for scalable adoption, coach on Agile practices, and identify barriers to teamwork to drive measurable improvements. Requirements include fluency in English and Portuguese (Spanish proficiency is a plus), 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, and familiarity with Human-Centered Design, governance frameworks, and collaboration tools. Miro offers global benefits (equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend), emphasizes diversity and inclusion, and describes itself as a visual workspace for distributed teams with a mission to empower the next big thing.

The Advisory Services team at Miro provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization from Miro. In this role you will help teams adopt Miro by aligning with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, facilitating workshops, and developing prototypes to illustrate possibilities and drive adoption. You’ll also coach teams on Agile practices, help integrate Agile principles, identify barriers to collaboration, and design solutions that yield measurable improvements. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams and facilitation, and familiarity with Human-Centered Design, governance, or collaboration tools, plus strong communication skills and adaptability. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, all within a diverse, collaborative environment that emphasizes belonging and the mission to empower teams.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In the role, you will support adoption by demonstrating best practices, align Miro’s value with IT and business goals, conduct assessments, design change initiatives and governance models, facilitate workshops, develop prototypes, and guide Agile integration to improve collaboration. You will lead workshops, assess team workflows, connect stakeholders with organizational goals, coach Agile practices, identify barriers, and design measurable improvements in teamwork and productivity. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, enterprise experience, strong facilitation and communication skills, familiarity with Human-Centered Design and governance or collaboration tools, and experience with Agile methodologies and Miro or similar tools. The role offers a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a diverse, inclusive culture, with further location-specific benefits and a Recruitment Privacy Policy.

Miro's Advisory Services team within Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, conducting assessments, designing change initiatives, governance models, and creating simple prototypes and workshops to drive innovation. You’ll lead workshops, assess team workflows, align Miro's value with organizational goals, guide Agile adoption, coach on Agile practices, and identify barriers to teamwork for measurable improvement. Requirements include fluent English and Portuguese (Spanish a plus), 3–5 years in consulting/change management/Agile, experience with enterprise teams, strong facilitation, familiarity with Human-Centered Design and governance frameworks, and experience with Agile and Miro-like tools. Perks include a global benefits package with equity, wellbeing, WFH setup allowance, and an L&D stipend, plus a diverse, inclusive culture focused on belonging, with location-specific benefits details available.

The Advisory Services team within Miro’s Professional Services provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate business value. In this role you’ll support adoption of Miro by showcasing best practices, align value with IT and business goals, run workshops, design change initiatives and governance models, create prototypes, and coach teams on Agile methods to improve collaboration and workflows. Key responsibilities include leading collaboration-focused workshops, assessing team workflows with targeted recommendations, connecting Miro’s value to organizational goals, guiding scalable governance, developing prototypes, and identifying barriers to measurable improvement. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting/change/Agile or similar, experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance frameworks, and experience with Agile and Miro or similar tools. Miro offers a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) with location-specific variations, and a diverse, collaborative culture; Miro is a visual workspace for distributed teams with 100M+ users, 250k+ companies, founded in 2011, and emphasizes belonging and inclusion, with a Recruitment Privacy Policy.

The Advisory Services team at Miro provides strategic guidance for Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. In this role, you will support adoption by demonstrating best practices, aligning with IT and business stakeholders, conducting assessments, designing change initiatives and governance, and facilitating workshops to improve collaboration. You’ll lead workshops, assess team workflows, develop prototypes, coach on Agile practices, and identify barriers to teamwork to drive measurable improvements and align with organizational goals. Requirements include fluency in English and Portuguese (Spanish a plus), 3–5 years in consulting, change management, or Agile, experience with enterprise teams, strong facilitation skills, and familiarity with Human-Centered Design, governance, Agile methods, and tools like Miro. Miro offers global benefits (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend) and a culture dedicated to belonging, diversity, collaboration, and building a better version of itself, serving over 100M users and 250,000 companies worldwide.