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This is a hybrid role based in Salt Lake City, Utah, with DX—now acquired by Atlassian—continuing its growth as a fast-growing SaaS company that helps engineering leaders build high-performing teams. DX collects millions of data points daily to power insights into developer productivity and experience at companies such as Pinterest, GitHub, BNY, Xero, and more. The company has scaled profitably, tripling annual recurring revenue in recent years, and the Atlassian acquisition is expected to expand resources, accelerate growth and R&D, and deliver greater customer impact. DX values individual mastery and high-level performance, emphasizing clear culture about what matters and rewarding those who master their craft, while acknowledging that outcomes are partly outside our control. In the role, you'll prospect outbound and inbound leads, create relationships and meetings with prospective businesses, deliver an extraordinary experience to software engineering leaders, learn personalized outreach, partner with account executives and marketing, support SDR onboarding, represent DX at industry events, and enjoy ownership of your work with opportunities to level up your skills and compensation and make a measurable impact on the company's success.

The Senior Partner Development Manager will build Atlassian's next-generation partnerships in the Americas by identifying, recruiting, onboarding, and accelerating early-stage partners (consulting firms, implementation specialists, MSPs, and related tech companies) to generate joint pipelines and revenue through co-sell motions in areas like AI/ML, cloud migration, ITSM transformation, and platform adoption. They will own the full partner lifecycle—from sourcing and evaluating against strategic criteria to onboarding and guiding partners from signed agreement to first measurable revenue contribution. They will create BASICC partner plans, drive accreditation and enablement milestones, and ensure operational alignment (deal registration, quoting, Salesforce hygiene) within the first two quarters, with ongoing executive Quarterly Business Reviews. Pipeline generation is central: they’ll map target accounts, use Development Funds, run joint GTM campaigns, maintain Salesforce visibility, and enable Direct Sales to close deals faster through partner-led co-sell motions, with accountability for NNACV and pipeline targets. They’ll orchestrate cross-functional collaboration across Partner Sales, Partner Solutions, Marketing, and Field Operations, validate partner capabilities, help partners build differentiated solution practices on Atlassian’s platform, drive customer adoption, and publish Partner Value Stories each half to demonstrate measurable outcomes.

- Atlassian is seeking a Senior Partner Development Manager for the Americas to recruit, qualify, onboard, and mature a next-generation network of partners—including consulting firms, implementation specialists, MSPs, and tech-adjacent firms with capabilities in AI/ML, cloud migration, ITSM transformation, and platform adoption—by standing up joint business plans, co-sell motions, and early pipeline. - The role involves evaluating fit, building a business case, and shepherding partners from signed agreement through their first measurable revenue contribution, reporting to the Head of AMER Partner Management & Development within the Partner & Alliances organization, and owning the developing partner portfolio. - You’ll orchestrate engagement across Partner Sales, Partner Solutions, Direct Sales, and Marketing to accelerate partner readiness and time-to-revenue, including end-to-end onboarding, accreditation, enablement milestones, and operational alignment like deal registration and Salesforce hygiene in the first two quarters. - Pipeline generation is central, with responsibility for meeting or exceeding partner-based targets (NNACV, Sourced Pipeline, Contributed NNACV), using target account mapping, Development Fund utilization, and joint go-to-market campaigns, while driving co-sell motions to create faster closing opportunities. - Through cross-functional collaboration with Partner Solutions, you’ll validate partner capabilities, help build differentiated solution practices on Atlassian’s platform, promote differentiated partner solutions to customers, and capture and publish Partner Value Stories every half to demonstrate measurable outcomes and partner value.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, giving employees more control over personal priorities. The role is to lead, coach, and grow a team of Solutions Engineers serving Mid-Market accounts, while partnering with sales leadership to drive revenue and shape customer solutions. Responsibilities include building repeatable processes, tools, and best practices to support a high-volume business and strengthening the team's Atlassian software expertise during the pre-sales process. The position requires engaging in key customer opportunities to build trust and showcase Atlassian solutions, and collaborating with sales, product, and partner teams to align strategies and outcomes. The ideal candidate has proven leadership in Solutions Engineering or related roles, a track record of developing high-performing teams, the ability to scale processes in a fast-growing company, strong executive presence and customer engagement skills, and deep knowledge of SaaS and cloud value creation.

Atlassian offers flexible work options—office, remote, or hybrid—and can hire in any country where it has a legal entity. The role is to lead, coach, and grow a team of Solutions Engineers supporting Mid-Market accounts while partnering with sales leadership to drive revenue and shape customer solutions. You’ll build repeatable processes, tools, and best practices to support a high-volume business and deepen the team’s Atlassian software expertise during pre-sales to demonstrate value. You’ll engage in key customer engagements to build trust and collaborate with sales, product, and partner teams to align strategies and outcomes. The ideal candidate has proven leadership in Solutions Engineering or similar, a track record of coaching high-performing teams, the ability to scale processes, strong executive presence and customer engagement skills, and deep knowledge of SaaS and Cloud value creation.

DX is a fast-growing SaaS company based in Salt Lake City that uses millions of data points daily to provide insights into developer productivity and experience for customers like Pinterest, GitHub, BNY, Xero, and many others. The role is located in Salt Lake City, UT, with a #LI-hybrid designation. DX has scaled profitably, tripling annual recurring revenue in recent years, and recently closed its acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and increase impact for customers. What we value centers on individual mastery and becoming the best at your craft, with those who exhibit this quality thriving and being unduly rewarded, while outcomes may be influenced by external factors beyond our control. What you'll own includes achieving opportunity and pipeline goals on a monthly, quarterly, and annual basis; leading a team of 7-9 SDRs to exceed quota and support their development; fostering a positive, winning culture; guiding SDRs on prospecting, discovery, and strategic engagement; and analyzing performance metrics to coach and close gaps.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity. The Role is Manager of Commercial Customer Success at DX, leading a team of CSMs to drive customer satisfaction, adoption, renewal, and expansion, while managing a small portfolio of customers and aligning with DX's growth objectives. Responsibilities include onboarding and developing CSMs, coaching and mentoring, ensuring mastery of DX products, proactively managing customer health and risk, and collaborating cross-functionally with Sales and Product to enhance the customer experience. About DX: a bootstrapped, profitable company delivering insights into developer experience and productivity, headquartered in Salt Lake City, with rapid 3x YoY growth and clients such as Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings. About You: a high-performing, meticulous professional who thrives in fast-paced environments, can learn complex products, communicates clearly to technical and non-technical stakeholders, mentors teams, and collaborates cross-functionally, with bonus points for startup experience or familiarity with technical leadership audiences.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity to help employees balance family, personal goals, and priorities. The role is Manager of Commercial Customer Success at DX, where you’ll lead and develop a team of CSMs, ensure mastery of the DX product, drive customer value, and focus on renewals and expansions within your portfolio. About DX: a bootstrapped, profitable company with 3x year-over-year growth, based in Salt Lake City, serving clients like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings, and focused on helping engineering orgs improve developer experience and productivity. Responsibilities include onboarding and coaching the CSM team, driving customer outcomes to meet renewal and expansion targets, proactively managing health and risk, pursuing upsell opportunities, and collaborating cross-functionally with Sales, Product, and other departments. The culture emphasizes mastery and performance, with a fast-paced environment, and the ideal candidate is a meticulous, high-performing leader who communicates well with technical and non-technical stakeholders and may have startup experience or familiarity with technical audiences (e.g., Platform Engineering, CTOs).

Atlassian supports flexible work options and hires globally in any country where we have a legal entity, giving employees control over work location and priorities. The Engagement Manager is an individual contributor (not a managerial role) on the globally distributed Atlassian Advisory Services team, guiding large strategic and enterprise customer engagements to deliver value with Atlassian solutions. They serve as the primary contact and sole access point for Public Sector engagements, driving scope management, delivering projects efficiently, and identifying future opportunities for growth while ensuring measurable outcomes. The role emphasizes building enduring client relationships, collaborating with cross-functional Atlassian teams, accelerating time to value, and traveling up to 30% of the time domestically (and occasionally internationally) for internal and customer events. Required background includes 8+ years in SaaS or tech organizations, 3+ years in Professional Services or customer-facing roles (preferably Public Sector), strong project/program management, English fluency with a second language as a plus, and optional PMP/Agile certifications.

- Atlassian supports flexible work locations—office, remote, or a mix—and hires globally wherever the company has a legal entity. - The Atlassian Advisory Services team is globally distributed and focused on helping large strategic and enterprise customers maximize the benefits of their Atlassian investments. - They are hiring an Engagement Manager (an individual contributor, not a manager) to drive client engagements for Public Sector customers and report to an Advisory Services manager, serving as the primary point of contact. - Responsibilities include owning proactive scope management, leading and executing engagements to deliver outcomes, accelerating time to value, maintaining strong client relationships, coordinating with cross-functional teams, and identifying opportunities for growth, with up to 30% travel. - The role requires 8+ years in SaaS or similar tech environments, 3+ years in professional services or customer-facing roles (preferably Public Sector), English fluency (additional languages and PMP/Agile certifications are a plus).

Atlassian supports flexible work locations—office, home, or a mix—allowing employees to balance family, personal goals, and priorities, and they hire people in any country with a legal entity. The Atlassian Advisory Services team is globally distributed and focuses on helping large strategic and enterprise customers achieve delightful outcomes from their Atlassian investments. They’re hiring an Engagement Manager (individual contributor, not a manager) to drive customer outcomes by advising external clients and leading engagements to deliver value. Responsibilities include serving as the primary contact for Public Sector engagements, managing scope, delivering projects efficiently, identifying future opportunities, accelerating time to value, and maintaining client relationships with cross-functional collaboration, with up to 30% travel. Required/background: 8+ years in SaaS/tech or consulting, 3+ years in Professional Services or customer-facing roles (preferably Public Sector), English fluency with optional second language, and PMP/Agile certifications are nice-to-have.

Atlassian allows employees to choose office, home, or hybrid work and hires globally where it has a legal entity to support personal priorities. The Atlassian Advisory Services team is a globally distributed group of experts helping large strategic and enterprise customers maximize value from Atlassian. They are hiring an Engagement Manager (an individual contributor, not a manager) to drive customer outcomes by guiding engagements with external clients and serving as the primary contact for Public Sector engagements. Key duties include scope management, leading projects, driving delivery, identifying growth opportunities, accelerating time to value, and maintaining strong client relationships with ongoing value reporting, with travel up to 30%. Requirements include 8+ years in SaaS or tech, 3+ years in Professional Services or customer-facing roles (Public Sector preferred), strong client relationship skills, English fluency with a second language a plus, and PMP/Agile or similar certifications are desirable.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where it has a legal entity. The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise customers solve complex challenges to maximize their Atlassian investment. Atlassian is hiring an Engagement Manager (an individual contributor, not a managerial role) to be the primary contact for Public Sector engagements and lead the engagement lifecycle. Responsibilities include proactive scope management, driving project execution, identifying future opportunities, accelerating time to value, and maintaining durable client relationships while collaborating with cross-team Atlassian groups; travel up to 30% domestically or internationally. Ideal candidates have 8+ years in SaaS or tech, 3+ years in Professional Services or similar roles, strong client-management experience, English fluency (second language a plus), and PMP/Agile certifications are desirable.

- Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, promoting balance for family, personal goals, and other priorities, with a strong “play as a team” culture. - The company emphasizes collaboration and knowledge sharing, with employees working with Atlassian, not for Atlassian. - The pre-sales role involves partnering with direct sales, partners, and large account teams on Fortune 500 customers to understand the customer profile and business problems and map them to Atlassian products and solutions. - The role requires deep product expertise, delivering value-based demonstrations, articulating how the full Atlassian portfolio works together, and guiding customers’ technical needs to gain buy-in. - Additional duties include forging partnerships with account executives, managing pipeline and opportunities, documenting product feedback and competitive intelligence, and continuously learning and refining pre-sales knowledge and processes.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires in any country where the company has a legal entity. The culture centers on the value "play as a team," with employees supporting one another, celebrating wins, and sharing knowledge, working with Atlassian rather than merely for it. The role's responsibilities include partnering with direct sales, partners, and account teams on Fortune 500 customers to map profiles, business problems, roadmaps, and solution success within the territory. It also involves customer discovery, identifying cross-product opportunities, being a product expert in pre-sales, leading value-based demonstrations, and guiding technical needs to secure buy-in. Additionally, the role emphasizes building strong partnerships with aligned account executives, documenting product feedback, and continuously learning about offerings, processes, and product improvements.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, including the Netherlands. They are hiring a Solution Sales Executive to join their distributed team in the EMEA region, reporting to the Regional Head of Solution Sales. The Solution Sales team drives adoption of the Service Collection, champions customers, and feeds feedback to product and engineering to improve the experience, while collaborating with Account Executives, Solution Engineers, Partners/Alliances, Product, and Marketing. Expectations emphasize teamwork, a customer-first mindset, effective communication across senior stakeholders, strategic territory and account planning, and a commitment to continuous learning. Responsibilities include leading end-to-end sales motions for ITSM/ESM, coordinating with account teams on planning, building territory and account plans, and co-selling with solution partners and GSIs.

Atlassian offers flexible work locations—office, home, or a combination—putting more control in employees’ hands for family, personal goals, and priorities. They hire globally where they have a legal entity and can recruit from anywhere in the Netherlands. They are hiring a Solution Sales Executive for the EMEA region to drive adoption of the Service Collection and provide customer feedback to product and engineering teams. The role involves collaborating with Account Executives, Solution Engineers, Partners/Alliances, as well as Product and Marketing, with a focus on a customer-first mindset, strategic territory and account planning, and multi-level stakeholder engagement. Key responsibilities include leading end-to-end sales motions for ITSM/ESM, partnering with account teams on planning, building territory and account plans, and co-selling with solution partners and GSIs.

DX is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders build high-performing, productive teams by collecting and analyzing millions of data points on developer productivity, serving clients such as Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling its annual recurring revenue in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and increase impact for customers. DX emphasizes individual mastery and high performance, focusing on craftsmanship and rewarding those who excel, with a hybrid work model. The role involves prospecting outbound and inbound leads, building relationships and meetings with software engineering leaders, delivering an extraordinary customer experience, learning personalized outreach and social selling, partnering with account executives and marketing, assisting with SDR onboarding, and representing DX at industry events. The company seeks candidates who want challenge, ownership, accelerated skill and compensation growth, and a measurable impact on the company's success within a passionate, driven team.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing teams and collects millions of data points daily to deliver insights on developer productivity, with customers including Pinterest, GitHub, BNY, and Xero. The role is located in Salt Lake City, Utah, with a hybrid work arrangement. The company has grown profitably, tripling annual recurring revenue, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and increase customer impact. DX values mastery and exceptional individual performance, emphasizing doing the work at the highest level even when outcomes are uncertain. In this role you'll own achieving opportunity and pipeline goals, lead a team of 7-9 SDRs, foster a positive, winning culture, mentor SDRs on prospecting and discovery, and analyze metrics to coach and close gaps.

Atlassian offers flexible work options and hires globally where they have a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role is for an experienced Manager to lead a team of Enterprise Account Managers focused on retaining and expanding Atlassian’s largest Enterprise customers across the EMEA region. You will work with Global and EMEA Sales to drive Total Book of Business growth and collaborate on strategic opportunities like white space analysis, regional account planning, and cross-functional partnerships. You will lead staffing, onboarding, and upskilling, be accountable for team performance and regional revenue forecasting, and serve as the voice for the team to remove blockers and improve customer experience. You will learn Atlassian’s GTM model and contribute to building the next-generation enterprise business model across EMEA, owning or collaborating on projects to improve regional practices and ways of working.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They are seeking an experienced Manager to lead, inspire, and develop a team of Enterprise Account Managers focused on retaining and expanding Atlassian’s largest Enterprise customers across EMEA, serving a global base of over 300,000 customers. The role involves collaborating with Global and EMEA Sales to drive total book of business growth and participating in strategic activities such as white space analysis, regional account planning and mapping, and cross-functional partnerships with Sales support teams. They seek a collaborative leader with strong leadership, cultural awareness, and humility who thrives in Atlassian’s open, honest, and supportive culture. Key responsibilities include managing the team across key EMEA regions (e.g., DACH, South Europe, France), owning regional performance and forecasting, staffing and onboarding, removing blockers, learning Atlassian’s GTM model, and driving improvements to regional practices and the next-generation enterprise business model.

Atlassian supports flexible work locations and hires in any country where it has a legal entity. It is seeking a Field Marketing Manager to lead full-funnel marketing programs for France across Mid-Market, Enterprise, and Strategic segments, partnering with regional sales, product marketing, ABM, global demand gen, events, and other teams to deliver a cohesive marketing approach. The role is an individual contributor responsible for an integrated regional strategy, including offline and online activations, in-person and virtual events, digital, content strategy, awareness, and engaging the partner ecosystem. Responsibilities include owning the regional strategy, delivering campaigns to drive France-focused pipeline aligned with GTM, measuring performance, managing the annual activity calendar, coordinating with partner marketing, and localizing global content. Requirements include at least 6–7 years of B2B field marketing or demand generation with a regional focus, strong program management and cross-functional collaboration, a data-driven mindset, the ability to manage multiple campaigns, and fluency in marketing automation/CRM (Salesforce/Marketo a plus), with French native essential.

Atlassian offers flexible work options and hires in any country with a legal entity. They are seeking a Field Marketing Manager for France to lead full-funnel marketing for Mid-Market, Enterprise, and Strategic segments, collaborating with regional sales, product marketing, ABM, global demand gen, events, and partner ecosystems. The role is an individual contributor responsible for an integrated marketing strategy with offline and online activations, including in-person and virtual events, digital content, and localization for regional audiences. Key duties include owning the regional strategy, delivering campaigns to drive the France/EMEA pipeline, measuring performance, advocating for the French sales organization, coordinating with ABM/Global teams, managing the annual calendar, and driving co-marketing with partners and brand/PR activities. On day one, they require 6-7+ years in B2B field marketing or demand generation with a regional focus, strong program management and communication skills, a data-driven mindset, the ability to manage multiple campaigns, and native French with fluency in marketing automation/CRM (Salesforce/Marketo a plus).

- Atlassians can choose where they work (office, home, or hybrid), but the role requires being located in the UK and relocation is not supported. - The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise organizations tackle complex challenges to maximize the benefits of their Atlassian investments. - Atlassian is hiring an Engagement Manager as an individual contributor (not a managerial role) to drive customer outcomes by advising external clients on using Atlassian solutions. - Key responsibilities include being the primary contact for engagements, managing scope, delivering results within time and resource constraints, identifying future opportunities, and accelerating value through project and program management. - The role also involves cultivating client relationships, maintaining clear communication, partnering with teams across Atlassian, and traveling up to 30% of the time domestically and, in some cases, internationally for events.

Atlassian offers flexible work options, but this role requires you to be located in the UK and does not include relocation support. You’ll join the globally distributed Advisory Services team, which helps large strategic and enterprise customers solve complex challenges and maximize the benefits of their Atlassian investments. As an Engagement Manager, you’ll be an individual contributor (not a manager) and serve as the primary contact for your engagements, coordinating cross-team collaboration and guiding the engagement lifecycle. Your responsibilities include proactive scope management, delivering projects to achieve client outcomes, identifying future opportunities for growth, and accelerating time to value through project and program management. You’ll cultivate enduring client relationships, advocate for customer needs across Atlassian, and travel up to 30% of the time domestically (and sometimes internationally) for events.

DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders build high-performing, productive teams and gathers millions of data points to provide insights into developer productivity for customers such as Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in recent years, and DX recently closed an acquisition by Atlassian, which will expand resources, accelerate growth and R&D, and deepen customer impact. The role is fully remote to cover EMEA time zones and is currently being hired for in the UK, joining the Program Manager Services team to coordinate quarterly developer experience surveys and partner with Customer Success to engage executive stakeholders. You will create and drive detailed projects, communicate with clients to share recommendations and manage expectations, and directly interact with VP+ level executives to understand technology needs and inform decisions. In collaboration with Customer Success and Product, you will refine value delivery of the DX Program Manager services and propose process improvements to maximize accuracy and efficiency.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing, productive teams and collects millions of data points daily to provide insights into developer productivity and experience for customers like Pinterest, GitHub, BNY, and Xero, with profitable growth including a tripling of ARR and a recent acquisition by Atlassian. By joining Atlassian, the company aims to expand resources, accelerate growth and R&D, and deliver greater impact to its customers; the role described is fully remote to cover EMEA time zones and is currently hiring only in the UK. The position is an associate on the Program Manager Services team, working directly with DX’s customers to coordinate the planning, execution, and analysis of their quarterly developer experience surveys, and collaborating with the Customer Success team to build relationships with executive stakeholders at customer accounts. You’ll create and drive the execution of detailed projects with customer stakeholders, own regular client communications to provide recommendations and manage expectations, and directly communicate with VP+ level executives to identify needs and prepare analyses and reports that inform decision-making and reveal the health of their engineering organization. In partnership with the Customer Success and Product teams, you will refine strategies to deliver value through DX Program Manager services and contribute to process improvements to maximize accuracy and efficiency of the offering.

DX is a Salt Lake City-based, fast-growing SaaS company that helps engineering leaders build high-performing teams and collects data on developer productivity for customers such as Pinterest and GitHub. The company has scaled profitably, tripling its annual recurring revenue in recent years, and was acquired by Atlassian, which will provide more resources to accelerate growth and R&D and benefit customers. The role is fully remote to cover EMEA time zones and is currently hired for only in the UK. The position is for an Associate on the Program Manager Services team, working with DX’s customers to plan, execute, and analyze quarterly developer experience surveys and to strengthen relationships with executive stakeholders alongside the Customer Success team. Responsibilities include driving detailed projects, communicating with clients and VP+ executives, identifying technology executives’ needs with relevant analyses, and partnering with Customer Success and Product to refine value strategies and improve processes.

Atlassian offers flexible work options—office, home, or a combination—allowing employees to balance family and personal goals, and they hire in any country where they have a legal entity. The company is changing the software development industry and partners with global teams like Vodafone, Daimler, and Klarna, while the Mid-Market Sales team focuses on mid-sized customers and is fully remote, with eligibility limited to Poland and the UK. The Mid-Market Sales team was established in 2019 and comprises professionals from Fortune 500 companies and startups who share Atlassian's values and aspire to build a revolutionary sales model. Role responsibilities include developing named account or territory plans, driving cloud-first opportunities, cross-selling within existing installs, and collaborating with Solution Engineers, SDRs, Renewal Managers, and Channel Partners, while leading internal account teams and organizing customer events. The role requires occasional travel to meet clients and attend events, and involves providing regular forecasts and staying informed about industry trends, market dynamics, and competitors in the mid-market segment.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, empowering employees to support family and personal goals. Atlassian is changing the software development industry and works with teams worldwide, including Vodafone, Daimler, and Klarna. The Mid-Market Sales role is fully remote and eligible candidates must be based in Poland or the UK. Responsibilities include developing territory or named-account plans, driving cloud-first opportunities and cross-sell within existing customers, leading account teams, and collaborating with Solution Engineers, SDRs, Renewal Managers, and Channel Partners, plus organizing customer events and providing regular forecasts. The role also involves staying updated on industry trends, traveling occasionally for client meetings and events, and aligning with Atlassian values as a compass for success.

- Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. - The company is transforming the software development industry and partners with teams worldwide, including Vodafone, Daimler, and Klarna, to advance collaboration. - The Mid-Market Sales team is a fully remote role (established in 2019) focused on mid-sized customers and is open to candidates based in Poland and the UK only. - The role emphasizes cloud-first expansion within existing install-base customers, serving as the main contact, coordinating with internal teams, and cross-selling rather than pursuing new logos. - Responsibilities include building relationships, leading internal account teams, organizing events, providing sales forecasts, staying current on market trends, and occasional travel to meet clients and attend industry events.

At Atlassian, employees can work in the office, from home, or in a mix, with hiring available in any country where the company has a legal entity, and the goal of advancing software development and collaboration for teams worldwide (including, for example, Vodafone, Daimler, and Klarna). The Mid-Market Sales team role is fully remote and eligible for candidates based in Poland and the UK only, and the team was established in 2019, drawing on experience from Fortune 500 firms and startups while upholding Atlassian values. You’ll report to the Mid-Market Sales Manager and work with a team committed to reaching targets and delivering customer success. You’ll develop and implement named account or territory plans to maximize expansion opportunities, collaborate with channel sales to craft strategies, be the main contact for designated Mid-Market accounts, and identify cloud-first opportunities for cross-sell and user expansion within existing installs. You’ll build strong relationships with mid-market clients, collaborate with Solution Engineers, SDRs, Retention and Renewal Managers, and Channel Partners, lead internal account teams, organize customer events and market development activities, provide regular forecasts and updates, stay informed about industry trends and competitors, and travel occasionally for client meetings and events.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity to support employees' family and personal priorities. The company aims to unleash every team's potential with agile, DevOps, IT service management, and work management software like Jira Software, Confluence, and Jira Service Management, used by major customers worldwide including NASA, Audi, Deutsche Bank, and Dropbox. The Mid-Market sales team focuses on managing a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, and achieving revenue targets, while advocating for customers by feeding feedback to product and engineering teams. All responsibilities are carried out in close collaboration with Channel Partners, Account Managers, Solution Engineers, and Deal Desk, in alignment with Atlassian values and a collective approach to deployment at scale. The role also involves developing and executing account/territory plans for the ANZ mid-market, building trusted relationships, delivering tailored solutions (demos, pricing, contracts), coordinating internal teams for a seamless customer experience, maintaining forecasts and CRM hygiene, staying current on market dynamics, and occasional travel across Australia and New Zealand.

Atlassian offers flexible work arrangements and hires in any country where it has a legal entity, giving employees control over family and personal priorities. Atlassian unleashes the potential of every team with tools like Jira Software, Confluence, and Jira Service Management, which are used by the Fortune 500 and many other companies worldwide including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team in ANZ focuses on identifying cloud-first opportunities, cross-selling and expanding usage, nurturing customer relationships, and achieving revenue targets while advocating for customers to feed product feedback to engineering. They collaborate with Channel Partners, Account Managers, Solution Engineers, and Deal Desk to deliver a seamless customer experience and guide deployments at scale, guided by Atlassian's values. The role involves developing and executing account/territory plans, prospecting and closing new business while growing existing mid-market accounts, maintaining forecasts and CRM hygiene, staying current on market dynamics and competitors, and occasional travel across Australia and New Zealand for meetings and events.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription-based enterprise offering that provides 240 hours per year for customers to design, implement, and scale collaborative work. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory to move from ad hoc usage to intelligent systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations with governance and lifecycle management, leading AI workflow advisory, facilitating executive and cross-functional workshops, driving adoption through change management, tracking outcomes, surfacing risks, and delivering reusable assets. Requirements include 6+ years in consulting/change management/PS for enterprise, experience leading discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or comparable platforms, hands-on AI workflow design, and the ability to present complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. Perks and culture include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse team, and Miro’s mission to empower teams with an emphasis on belonging and inclusion, with location-specific benefits and an invitation to apply.

Miro's Professional Services team is looking for a Technical Account Manager (TAM) to partner with Enterprise customers, acting as a fractional strategic advisor to maximize business value and embed Miro into their innovation operating models, including pre-sales activities. Responsibilities include guiding AI-driven workflow transformation across the Discover–Define–Deliver lifecycle, architecting integration and automation with Miro's APIs, and driving proactive adoption and change management across departments and Centers of Excellence. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and large-scale change management, familiarity with AI and agentic workflows (MCP and low-/no-code tooling a plus), fluency in German and English, and up to 25% travel. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication with a focus on strategic advisory, technical program management, and workflow optimization rather than technical support or custom development. Miro offers a global benefits package (equity, wellbeing, equipment allowance, learning stipend), a diverse and collaborative culture, and a mission to empower teams to create the next big thing.

The Innovation Architect is part of Miro's Professional Services MOST program, a subscription-based offering that gives enterprise clients 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration. The role serves as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing current work patterns, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap, including AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), facilitating executive and cross-functional sessions, driving adoption with change management, monitoring outcomes, and contributing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile/PS for enterprises, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, experience designing AI-powered workflows, and the ability to explain complex topics to non-technical audiences while coordinating IT, Product, Design, Strategy, and PMO priorities. The posting also notes Miro’s global benefits (equity, wellbeing, equipment allowance, L&D stipend) and highlights its diverse, inclusive culture, product mission, and a Recruitment Privacy Policy for applicant data.

The Professional Services team at Miro helps enterprise customers achieve outcomes through the Innovation Workspace, with TAMs acting as fractional strategic advisors alongside onboarding experts and technical account managers to drive AI-powered adoption on Miro’s platform. The Technical Account Manager role partners with Enterprise customers to maximize business value by guiding AI-driven workflow optimization, embedding Miro into innovation operating models, and contributing to pre-sales and engagement management with Sales for prospective and expanding accounts. Responsibilities include designing and evolving AI-driven workflows across Discover–Define–Deliver, architecting integration strategies using Miro’s API/WebSDK/MCP, improving platform health and adoption, enabling scaling via CoEs, and co-facilitating Quarterly Business Reviews to track measurable outcomes. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs/integrations, experience in large-scale change management and adoption, familiarity with AI/prompt engineering and MCP/low/no code tooling, analytics, executive-level facilitation, German & English fluency, and up to 25% travel. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, with a focus on strategic advisory rather than technical support or custom development, plus benefits such as equity and an L&D stipend, while Miro emphasizes diversity, inclusion, and empowering teams to create the next big thing.

The Innovation Architect is part of Miro’s Professional Services MOST program, which gives enterprise customers 240 hours per year to work with Miro experts on designing, implementing, and scaling collaboration, and the role collaborates with CSMs, Technical Architects, and Engagement Managers on complex accounts. It functions as the strategic and architectural layer of MOST engagements, running discovery, diagnosing current operating practices, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory to create repeatable, intelligent workflows. Key duties include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management at scale), facilitating executive and cross-functional sessions, and driving adoption through change management and coaching. Requirements include 6+ years in consulting/change management/Agile transformation or professional services for enterprise, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance and enterprise-scale architecture, fluency in Miro or similar tools, and hands-on experience with AI-powered workflow optimization, plus the ability to simplify complex topics for non-technical audiences across IT, Product, Design, Strategy, and PMO. Benefits include a global package with equity, wellbeing, equipment allowance, and an L&D stipend, with location-specific variations; Miro emphasizes belonging, diversity, and inclusion and shares information about its mission and recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also contributing to pre-sales and engagement management with Sales and the GTM team. Key responsibilities include guiding AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommending and architecting integration strategies using Miro’s API, WebSDK, and MCP, and providing change management, scaling, and CoE support including QBRs and adoption analytics. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and IT ecosystems, experience with workflow optimization and large-scale change management, familiarity with AI and agentic workflows (MCP and low/no-code tools a plus), and fluency in German and English with up to 25% travel. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, with TAMs providing strategic vision and technical program management rather than direct technical support or custom development, along with a benefits package and a diverse, inclusive culture at Miro.

- The Innovation Architect sits in Miro's MOST program within Professional Services and collaborates with CSMs, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for enterprise customers with 240 hours per year. - The role provides the strategic and architectural layer, running discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long roadmap for how to use 240 hours, including AI workflow advisory. - Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, designing end-to-end Miro implementations (governance, access models, naming, lifecycle management), and facilitating executive and cross-functional workshops. - It also entails driving adoption through change management, tracking progress against outcomes, surfacing risks, and contributing reusable delivery assets to raise consistency and speed across PS engagements. - The role requires 6+ years in consulting/change management/Agile/professional services for enterprise clients, experience leading structured discovery with VP-level stakeholders, governance knowledge at scale, fluency in Miro or similar tools, AI workflow experience, and the ability to communicate complex topics to non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes using the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to maximise business value, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into innovation operating models, while also engaging in pre-sales and engagement management with Sales. Responsibilities include designing and evolving AI-driven workflows across Discover–Define–Deliver, architecting integration and automation with Miro’s API, WebSDK, and MCP, and advising on embedding Miro into existing systems, plus proactive optimization and governance for scaling adoption. The role involves change management, supporting Centers of Excellence, co-facilitating quarterly business reviews, delivering adoption analytics, and aligning with Customer Success for continuous improvement. The Engagement Model is fractional, supporting up to three enterprise customers at 33%, 50%, or 100% dedication, with TAMs delivering strategic vision and technical program management rather than routine technical support, training, or custom development; requirements include 5+ years in relevant enterprise SaaS roles, strong API/integration fluency, experience with AI and agentic workflows, executive-level facilitation, fluent German and English, travel up to 25%, and benefits such as equity and a development stipend.

The Innovation Architect is a strategic/architectural lead within Miro's MOST program, responsible for turning enterprise goals into a structured 240-hour plan and designing the governance and collaboration infrastructure to support those goals. They own end-to-end Miro implementations, lead AI workflow advisory, and drive adoption through change management, executive workshops, and tracking outcomes across the subscription lifecycle. The role requires 6+ years in consulting or professional services, experience running discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, and experience designing AI-powered workflows. They work across IT, Product, Design, Strategy, and PMO to deliver a sequenced plan, create reusable assets, and ensure delivery quality from day one. Miro emphasizes diversity and belonging, offers global benefits such as equity and an L&D stipend, and operates under a Recruitment Privacy Policy governing applicant data.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how they work with agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models, while also supporting pre-sales and engagement management with Sales and the broader Go-To-Market team. Responsibilities include guiding AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommending integration strategies using Miro’s API, WebSDK, and MCP, embedding Miro into existing systems, proactive platform optimization, change management, scaling adoption, and co-facilitating Quarterly Business Reviews for outcome analytics. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, data-informed decision making, executive-level facilitation, German and English fluency, and up to 25% travel. The role operates under a Fractional Engagement Model, supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than technical support, formal training, or custom development, with benefits such as equity, wellbeing, equipment allowances, and a Learning & Development stipend, all within Miro’s collaborative, inclusive culture.

- The Innovation Architect is a role within Miro's Professional Services MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale collaborative work. - The role acts as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a 240-hour roadmap, including AI workflow advisory. - You’ll own the solution roadmap for a portfolio of MOST accounts, architect end-to-end Miro implementations, lead AI-powered workflow optimization, facilitate executive workshops, drive adoption with change management, track outcomes, and develop reusable delivery assets. - Requirements include 6+ years in consulting or related fields, experience conducting structured discovery with VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or comparable platforms, and the ability to simplify complex topics for non-technical audiences. - Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific details, with Miro emphasizing collaboration, inclusion, and a diverse, global team.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by partnering with them to transform collaboration and innovation, powered by agentic AI and Miro’s platform, with the TAM role combining post-sale advisory and pre-sales engagement. As a Technical Account Manager, you’ll act as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models, while shaping engagements with Sales and the GTM team. You’ll lead workflow transformation across Discover–Define–Deliver, design integration and automation using Miro’s API, WebSDK and MCP, monitor platform health and adoption, and provide governance, CoE support, and quarterly business review insights. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, executive facilitation, bilingual German/English, and travel up to 25%. The engagement model is fractional (up to three enterprise customers at 33%, 50% or 100%), focusing on strategic advisory rather than training or development, with benefits such as equity and a development stipend; Miro is a diverse, inclusive visual workspace for innovation with a global presence and a Recruitment Privacy Policy.

- The Innovation Architect is part of Miro's Professional Services MOST program, providing 240 hours per enterprise year to help teams design, implement, and scale collaboration in Miro. - The role serves as the strategic and architectural layer, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and mapping a 240-hour roadmap; it also leads AI workflow advisory to create intelligent, repeatable collaboration systems. - Responsibilities include owning solution roadmaps for a portfolio, architecting end-to-end Miro implementations (governance, access, naming, lifecycle) for large organizations, facilitating executive workshops, driving adoption through change management, tracking outcomes, surfacing risks, and building reusable assets. - Requirements include 6+ years in consulting/change management/PS for enterprise, experience with structured discovery at VP level, knowledge of collaboration governance, fluency in Miro or similar tools, hands-on AI-enabled workflow design, and the ability to simplify complex topics for non-technical audiences while coordinating across IT, Product, Design, Strategy, and PMO. - Miro offers a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend), champions a diverse, inclusive culture, notes location-specific benefits, and references a Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximise business value by guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models, while also supporting pre-sales and engagement management with Sales and the broader GTM team. Responsibilities include guiding AI-driven workflows across Discover-Define-Deliver, architecting integration strategies using Miro’s APIs, WebSDK, and MCP, monitoring platform health and adoption, and supporting change management and scaling via Centers of Excellence and quarterly business reviews. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, executive-level facilitation skills, fluency in German and English, and willingness to travel up to 25%. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than technical support or custom development, with global benefits and a commitment to diversity and belonging at Miro.

- The Innovation Architect is a role within Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year to work with Miro experts on design, implementation, and scaling of collaboration, alongside CSMs, Technical Architects, and Engagement Managers on complex accounts. - The role acts as the strategic and architectural layer of a MOST engagement, running discovery, diagnosing how teams currently work, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory to create repeatable, intelligent processes. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations with workspace governance and lifecycle management, facilitating executive sessions, driving adoption via change management, tracking progress against outcomes, and producing reusable assets for future engagements. - Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance at scale, fluency in Miro or similar platforms, hands-on AI workflow design, and the ability to simplify governance for non-technical audiences while working across IT, Product, Design, Strategy, and PMO with conflicting priorities. - What's in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative environment; Miro emphasizes belonging and inclusion, with location-specific benefits and a Recruitment Privacy Policy for applicants.

Miro's Professional Services team helps Enterprise customers transform collaboration and innovation through strategic advisory, onboarding, and technical account management powered by agentic AI and the platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by guiding AI-powered workflow optimization and embedding Miro into their innovation operating models, while also supporting pre-sales and engagement management with Sales. In addition to post-sale advisory, TAMs help shape scoping and proposals, define measurable business outcomes to bridge Sales to Delivery, co-facilitate Quarterly Business Reviews, and provide adoption reporting and outcome analytics to inform ongoing strategy. Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, experience leading workflow optimization and large-scale change management, familiarity with AI, prompt engineering, agentic workflows, MCP and low/no-code tooling a plus, plus fluency in German and English and up to 25% travel. The engagement model is fractional (supporting up to three enterprise customers at 33/50/100% dedication) with a strategic advisory focus rather than training or custom development, and Miro offers benefits such as equity, wellbeing, equipment allowance, and an annual Learning & Development stipend, with location-specific variations.

The Innovation Architect is part of Miro's Professional Services MOST program, which provides enterprise customers 240 hours per year for design, implementation, and scaling of collaboration, and acts as the strategic and architectural layer within a MOST engagement. They lead discovery, diagnose how teams currently work, design governance and collaboration infrastructure, and build a sequenced 240-hour roadmap aligned to business outcomes while owning AI workflow advisory to move from ad hoc usage to intelligent, repeatable systems. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, mapping operating models, designing end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), leading AI workflow workstreams, facilitating executive workshops, driving adoption through change management, tracking progress against outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting, change management, Agile transformation, or professional services for enterprise, experience conducting structured discovery with VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to present complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend; Miro emphasizes diversity and inclusion, provides location-specific benefits, and is a global visual workspace platform serving 100M+ users and 250,000+ companies with a culture focused on collaboration.

Miro’s Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration, build, and innovate with agentic AI on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales. Responsibilities include guiding AI-driven workflows across Discover–Define–Deliver, architecting integration strategies using Miro APIs, WebSDK, and MCP, driving platform adoption, enabling change management, and co-facilitating Quarterly Business Reviews to track progress and business outcomes. Requirements include 5+ years in enterprise SaaS, strong technical fluency with APIs and enterprise IT ecosystems, experience in workflow optimization and large-scale change management, familiarity with AI/prompt engineering and agentic workflows, data-driven analytics, executive facilitation, German and English fluency, and up to 25% travel; the role is a fractional engagement serving up to three enterprise customers at 33/50/100% dedication. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an Learning & Development stipend, and a culture that emphasizes belonging, collaboration, and diversity across global teams at Miro.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription offering that gives enterprise clients 240 hours per year to work with Miro experts. They serve as the strategic and architectural layer of MOST engagements, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap plus AI workflow advisory. Responsibilities include owning solution roadmaps for a portfolio of MOST accounts, architecting end-to-end Miro implementations, facilitating executive and cross-functional workshops, driving adoption through change management, and tracking outcomes while surfacing risks. Requirements include 6+ years in consulting or professional services, experience with structured discovery at VP level, governance knowledge at enterprise scale, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to simplify complex topics for non-technical audiences while coordinating across IT, Product, Design, Strategy, and PMO. Benefits include global perks (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with location-specific differences and the Recruitment Privacy Policy in effect.

The TAM at Miro’s Professional Services partners with Enterprise customers to maximize business value by acting as a fractional strategic advisor, guiding AI-driven workflow adoption and embedding Miro into customers’ innovation operating models, while also engaging in pre-sales and engagement management with the Go-To-Market team. They oversee workflow transformation across Discover–Define–Deliver, architect integration and automation using Miro’s APIs/WebSDK/MCP, and provide guidance on embedding Miro into existing systems and ways of working, while proactively optimizing platform health, usage, and feature adoption. They drive change management and scaling by equipping internal champions, supporting Centers of Excellence, navigating organizational change, co-facilitating QBRs, and delivering adoption analytics to inform strategy. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and integrations, experience with AI/agentic workflows and data-informed decision making, executive facilitation, fluency in German and English, and willingness to travel up to 25%; the engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than technical support, training, or custom development. What’s in it for you includes equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, within a culture that emphasizes belonging, diversity, and inclusion; Miro serves 100M+ users across 250,000+ companies and maintains global hubs with a recruitment privacy policy.

Zendesk is hiring a Senior Full Stack Engineer to build a real-time voice AI product designed to make live conversations natural and reliable. The role involves designing backend services for real-time voice, integrating telephony, WebRTC, real-time audio processing, and external AI/speech services, and shipping end-to-end features across backend and frontend as needed. You will focus on latency, reliability, observability, and platform performance, tackling challenges like turn-taking and graceful handoffs to humans through collaboration with product, design, and ML teams. Basic qualifications include 3+ years building production software with backend focus, experience with real-time or event-driven systems (WebRTC, SIP), and Python or equivalent backend languages and async architectures; preferred qualifications include telephony stacks, speech models, and full-stack experience. The US base salary ranges from $145,000 to $217,000 and may include bonus or benefits, with offers based on capabilities, experience, and location, alongside Zendesk’s commitment to hybrid work, inclusion, and equal opportunity.

Zendesk is transforming customer experience and employee services with its AI-powered Resolution Platform, aiming to replace outdated contact center solutions and earning the trust of thousands of brands worldwide. As a Senior Solutions Consultant, you will be a trusted advisor who leads cross-functional engagement with Sales, Product, Engineering, and Customer Success to architect innovative, scalable AI-driven CX and ES solutions that deliver measurable business outcomes. You will lead technical and business discovery, design tailored demos and proofs of value, translate AI/ML capabilities into business narratives for diverse audiences, drive end-to-end technical engagement through the sales cycle, and architect secure, scalable integrations using Zendesk APIs and cloud platforms. Qualifications include 5+ years in presales or solutions consulting in SaaS/CX or similar environments, strong knowledge of web/scripting technologies, experience designing pilots/POCs, deep AI technology understanding, domain expertise in CCaaS/CS ITSM/BI/WFM, excellent communication, and willingness to travel. The role offers a US OTE of $188k–$282k (80/20 base/commission) with potential bonuses and benefits, a hybrid work model, Zendesk’s commitment to diversity, equity, inclusion, accommodations, and note that AI-based screening may be used in evaluating applicants.

Zendesk is hiring a Forward Deployed Engineer (FDE) in the Technical Presales team to act as a hybrid software engineer and strategic consultant who embeds with strategic customers to design, build, and deliver production-grade AI solutions that drive measurable ROI. Responsibilities include leading end-to-end delivery of AI/LLM solutions, building production-grade integrations and data pipelines, troubleshooting complex blockers, collaborating with Sales Engineering and Product teams, and turning customer insights into prioritized product feedback. Requirements include a founder mindset, 5+ years of software engineering for production systems, full-stack fluency across frontend and backend and cloud infrastructure, hands-on experience with LLMs, RAG, vector stores, and production deployment, and willingness to travel 25–50%. Preferred qualifications include prior FDE or professional services experience, familiarity with LangChain/LlamaIndex/Haystack, knowledge of Zendesk APIs or customer support platforms, and experience with ML observability, governance, and security/compliance. Compensation is US OTE $200k–$300k with an 80/20 base/commission split, plus potential bonuses and benefits; Zendesk emphasizes a diverse, inclusive culture with a hybrid work model and notes AI-based screening and accommodations for applicants with disabilities.

Zendesk is hiring a Software Engineer to join the Engineering Productivity team in Pune, APAC, to tackle technical challenges and improve engineering processes. The newly formed team in Pune aims to boost engineering efficiency by building and implementing advanced tools and workflows that enhance productivity, performance, and cost effectiveness, including AI-driven solutions. Daily responsibilities include provisioning configuration-driven repos and teams in GitHub via Identity Provider integrations, predicting and preventing CI/CD abuse, developing AI-powered productivity tools, supporting RFCs with Security and stakeholders, and improving observability to reduce MTTR. Applicants should have 3–6 years of experience, strong AI knowledge and experience with AI tools (e.g., Claude, Cursor, Copilot), experience with deployment pipelines, cloud platforms, infrastructure automation, containers/Kubernetes, and a proactive, communicative mindset; proficiency in Go, Python, or Ruby is preferred. Zendesk emphasizes hybrid work, location-specific hiring from Karnataka or Maharashtra, equal opportunity and inclusion, and notes AI-based screening with accommodations available for disabilities.

Deviniti is hiring a Senior Business Analyst to join the Analysis and UX Team on a 9- to 12-month corporate asset management project, with a full-time remote role and mandatory on-site visits to Qatar. The Analysis and UX Team (AUX) comprises 7 members (Team Manager, 4 Business Analysts, 2 UX Designers) and will work on various web and mobile projects using Jira and Confluence, with an autonomous, project-dependent workflow that can range from agile to waterfall. You will identify business needs, gather and analyze requirements, create functional and non-functional specs, model processes (UML/BPMN), run stakeholder workshops, document throughout the project lifecycle, collaborate with development, and assist in pre-sales activities. Requirements include a minimum of 4 years of IT analysis experience, experience with corporate clients, ability to work in both agile and waterfall environments, fluent English (C1), and the ability to produce User Stories, Use Cases, and technical documentation; nice-to-haves include pre-sales experience, AI/prompt engineering knowledge, and experience with international clients, especially in the Gulf region. Deviniti emphasizes well-being, feedback culture, flexible hours, CSR through Deviniti Cares, and a four-stage recruitment process (CV screening, phone interview, online interview, final decision), with additional details available on their site and social channels, plus whistleblower protections and privacy policy information.

Deviniti is hiring a Senior/Lead Flutter Developer (remote, full-time fixed-term of 6 months) to join the Mobile Team, working on fintech and e-commerce mobile projects with a stack including Flutter, Dart, fpdart, dartz, and dependency injection. The Mobile Team of six Flutter developers collaborates through paired programming and mutual code reviews, emphasizes quality with unit tests and CI/CD using Bitrise and Fastlane, and shares knowledge via the Flutter Academy and meetups. Responsibilities include application design with UX designers and analysts, creating app structure, implementing features, conducting code reviews and unit tests, deploying to App Store and Google Play, and coordinating project arrangements with the client. Requirements include at least 5 years of mobile experience (Android/iOS), 2.5+ years in Flutter, strong Dart/Flutter skills, experience with Bloc, Freezed, get_it, go_router, large-app state management, functional programming (fpdart, dartz), DI, testing (mocktail, bloc_test), and design patterns (Repository, UseCase, Factory), plus Git workflows (GitFlow or trunk-based). They offer well-being benefits (Mindgram, in-house coach), a culture of feedback via Officevibe, flexible remote work and hobby groups, the CSR program Deviniti Cares, and a four-stage recruitment process (CV screening, phone interview, online interview, and a decision about two weeks after the interview), along with privacy and whistleblower protections.

Deviniti is hiring an Atlassian Cloud Migration Specialist to perform data migrations of Atlassian products to the cloud, along with Linux administration, database work (Postgres, MSSQL, MySQL, Oracle), and environment setup. The role is part of the Atlassian DevOps team, which includes a Team Lead, an Atlassian Expert, two Administrators (Senior and Mid+), and a Junior+ Engineer, and the team works mostly remotely with occasional on-site events. Key responsibilities include migrating Atlassian environments to the cloud (installations and upgrades), administering Atlassian tools, configuring server infrastructure, gathering client requirements, troubleshooting, supporting sales with technical knowledge, and collaborating with the development team on Jira extensions. Candidates should have cloud migration experience, Linux expertise, knowledge of at least one database, administration experience with Jira/Confluence/Bamboo/Bitbucket, fluent English (B2/C1), and optional skills such as Windows, AWS/Azure, scripting, and relevant certifications. Deviniti emphasizes well-being, skill development, feedback culture, flexible work arrangements, hobby groups, CSR initiatives, and a four-stage recruitment process (CV screening, phone interview, online interview, and a final decision about two weeks after).

Deviniti is hiring a Senior Account Manager for the Atlassian Professional Services team within the Revenue Unit, offering remote, full-time B2B sales with knowledge of Atlassian tools and English at C1/C2. You will acquire new clients in Polish and international markets, manage the full sales cycle from prospecting to closing, and design end-to-end solutions including consulting, implementations, cloud migrations, administration, and support. You’ll join a small Atlassian sales team of 3 Account Managers, work in a team-selling model, and collaborate with marketing on inbound/outbound campaigns to meet KPIs while cross-selling Atlassian licenses and Deviniti Marketplace apps. Requirements include 4–5 years of B2B IT sales, hunter/new business experience, consultative selling, Atlassian ecosystem knowledge, ability to conduct tech and business conversations, and fluent Polish and English (C1/C2); nice-to-have items include prior partner selling and ITSM knowledge. Deviniti emphasizes well-being, skill development, feedback culture, flexible hours and remote work, CSR initiatives with Deviniti Cares, and outlines a four-stage recruitment process with stages and timelines.

Deviniti is hiring a remote, full-time Product Marketing Manager to oversee product marketing of Atlassian Marketplace apps within the Marketing Unit. You will co-own and execute the go-to-market for the app portfolio, translate technical capabilities into compelling positioning, and drive growth through launches, marketplace optimization, content and demand generation, GEO, competitive intelligence, and cross-functional collaboration with Product, Sales, and Presales. Requirements include 5+ years in B2B SaaS product marketing (preferably with a marketplace ecosystem), strong content marketing skills, data-driven decision making, and English at C1; nice-to-haves include Atlassian ecosystem experience, multi-product portfolio marketing, and familiarity with marketing automation and analytics tools. The company emphasizes well-being, skill development, feedback-driven culture, flexible remote work, hobby groups, and CSR through Deviniti Cares. The recruitment process has four stages (CV screening, phone interview, online interview with a possible case study, and a final decision about two weeks after), with additional information available on the company site and social channels, and a privacy/whistleblower policy.

Deviniti is hiring a full-time, remote Product Marketing Manager to join a two-person PMM team focused on Atlassian Marketplace apps. You will co-own and execute the go-to-market strategy for the app portfolio, translating technical capabilities into compelling positioning at the crossroads of product, sales, and marketing. Responsibilities include planning end-to-end launches, marketplace optimization (listing copy, visuals, pricing, and conversion experiments), content and demand generation, GEO via AI-powered discovery, competitive intelligence, and close collaboration with Product, Sales, and Presales. Requirements include 5+ years of B2B SaaS product marketing (preferably with marketplace or platform ecosystems), strong content marketing and messaging skills, data-driven mindset, and English at C1; nice-to-haves include Atlassian ecosystem experience, multi-product portfolio marketing, and familiarity with marketing automation and analytics tools. Deviniti emphasizes well-being (Mindgram access and team fitness activities), skill development, feedback culture via Officevibe, flexible work and hobby groups, and CSR through the Deviniti Cares program, with a four-stage recruitment process guided by Patrycja.

Deviniti is recruiting a full-time, fully remote Atlassian Consultant to join an 8-person Atlassian team (Team Leader, ITSM and PMO/PPM Solution Designers, two Atlassian Consultants, and three Senior Atlassian Consultants) to design and implement Atlassian Cloud solutions that improve client PPM/PMO. You’ll assess current processes, migrate to Atlassian Cloud, configure and customize Jira Service Management and Confluence, train client teams, troubleshoot migrations, and stay current with Atlassian ecosystem trends. Requirements include experience as an Atlassian consultant or admin, Polish and English at B2/C1, and certifications such as PMO, PPM, Change Management, or SAFe; skills in configuring Atlassian products, Agile/project management, and problem-solving; scripting knowledge (Groovy/ScriptRunner) and additional certifications are a plus. The role emphasizes a non-corporate, supportive culture with flexible hours, remote work, hobby groups, well-being programs (Mindgram, internal coaching), career development, and a CSR program (Deviniti Cares). Recruitment consists of four stages: CV screening, a 30-minute phone interview, an online interview with the team leader (about 1.5 hours, possibly a second shorter meeting), and a final decision about two weeks after the interview.

Deviniti is hiring a Digital & AI Transformation Advisor (full-time, mobile role with travel) to join a team of Digital Transformation experts led by Tomasz Stankiewicz, focusing on strategic consulting in AI, digital transformation, and Deviniti solutions (Cloud, Atlassian). The role aims to co-create a new Consulting/Business Advisory line, taking ownership of enterprise client business and digital transformation initiatives with an emphasis on process simplification and tangible business value rather than selling products. Responsibilities include leading executive-level conversations, diagnosing complex organizational challenges, shaping transformation visions, mapping business challenges to Deviniti’s portfolio (technology match-making), and driving transformation initiatives while supporting sales as a trusted advisor. Ideal candidates have at least 10 years in managerial/director roles within enterprise organizations, deep knowledge of large-scale processes, and the ability to translate complex technology into business language; nice-to-have certifications (TOGAF, ITIL) and knowledge of commercial AI solutions, cloud, and Atlassian ecosystems, plus strong leadership and partnership skills. Deviniti also highlights wellbeing, ongoing skill development, a feedback-driven culture, flexible/work-from-home options with hobby groups, CSR through Deviniti Cares, and a five-stage recruitment process guided by Wiola; additional information is available on their site and social channels.

Deviniti is seeking a remote, full-time Demand Generation Manager to drive demand and generate leads for a DevOps solutions portfolio (GitLab, Bitbucket, JFrog) and boost sales pipeline growth. The role involves designing and optimizing lead-gen campaigns (paid Google/LinkedIn ads), creating and optimizing landing pages, managing SEO with Ahrefs/Semrush and LLM SEO strategies, and building HubSpot workflows for lead nurturing, scoring, segmentation, and lifecycle management. You’ll work closely with Sales on outbound sequences, messaging, and account-based initiatives, develop sales enablement materials, and coordinate with technology partners for joint co-marketing campaigns and events. Requirements include at least 5 years in B2B tech/SaaS demand generation, proven revenue-pipeline experience, strong HubSpot and ads expertise, SEO tool proficiency, English at least B2 level, with independence and a data-driven mindset; knowledge of DevOps tools, ABM, or partner-model experience are nice-to-haves. The company emphasizes wellbeing, career development, feedback culture, flexible remote work and hobby groups, CSR through Deviniti Cares, and explains a four-stage recruitment process (CV screening, phone interview, online interview, then a final decision about two weeks after).

Deviniti is hiring a full-time, remote Demand Generation Manager to lead demand and pipeline generation for its DevOps portfolio (GitLab, Bitbucket, JFrog) within the Marketing Unit. The role involves designing and optimizing lead generation campaigns (including Google and LinkedIn ads), building landing pages, managing on-site SEO and content/link building, implementing LLM SEO strategies, and developing HubSpot workflows for nurturing, scoring, segmentation, and lifecycle management, with reporting on pipeline contribution and ROI. You'll collaborate with Sales on outbound activities, create sales enablement materials, run account-based initiatives within existing customers, and partner with technology vendors on co-marketing campaigns, webinars, and events. Requirements include at least 5 years in B2B tech/SaaS demand generation, proven revenue pipeline experience, strong HubSpot, Google/LinkedIn Ads, SEO tools, and WordPress editing skills, plus English at B2 level; knowledge of DevOps tools and ABM is a plus, and independence with a data-driven mindset. The company offers wellbeing programs, skill development, feedback-driven culture, flexible remote work with hobby groups, and CSR through Deviniti Cares; recruitment involves four stages—CV screening, a 30-minute phone interview, an online interview (with a possible case study), and a final decision about two weeks after the interview.

Deviniti is hiring a Senior Enterprise Account Manager to grow within an existing enterprise client portfolio, owning strategy and high-value deals (> PLN 0.5M) with a hybrid Warsaw or Wrocław work model. The role involves end-to-end account management across complex IT solutions (AI, data, software development, Atlassian) and opportunities for upsell/cross-sell within clients, working with executive leadership and senior stakeholders. You will manage relationships in regulated industries, build multi-level relationships, lead growth plans, and run advanced sales conversations and RFP/RFI processes using MEDDPICC, while maintaining CRM data and collaborating across teams. Requirements include 8+ years of experience, 5+ in IT/SaaS sales/account management, experience with regulated enterprise clients, consultative selling, complex IT products, and English at C1; ability to engage with C-level stakeholders and deliver business value. The role offers real impact, autonomy, direct access to leadership, and a supportive environment with benefits, plus a 5-stage recruitment process (CV screening, phone, online, on-site in Wrocław, final decision), with more details on Deviniti's site and social channels.

Appfire is a remote-first, people-first company that lets employees choose where and how they work, offers flexible time off, and supports growth and internal mobility. They are hiring a Senior Software Engineer for the Flow data platform to design, build, and maintain secure, scalable backend systems that ingest and transform large volumes of customer data from third-party SaaS tools into actionable engineering insights. Responsibilities include end-to-end ownership of features—from concept to deployment—building production-grade HTTP APIs, collaborating across product, engineering, and security teams, guiding architecture conversations, reviewing code, and ensuring quality, reliability, performance, and security in an environment without dedicated QA. Requirements include 5+ years of backend or full-stack SaaS experience, strong SQL, and Java with preferred Python/React/Node, production API design, cloud and containerized apps, data-intensive workflows, and a strong Git/Agile mindset with autonomy. Appfire also highlights its CSR initiatives, ISO 27001/27017 and SOC 2 certifications, a large customer and partner ecosystem, and its commitment to equal opportunity employment.

Appfire champions choosing how you work in a remote-first, flexible culture that lets you work from home, an office, or while exploring the world, backed by twenty years of experience and resources. They’re hiring a Senior Software Engineer for the Flow data platform to design, build, and maintain secure, scalable backend systems that ingest large volumes of customer data from third‑party SaaS tools and turn it into actionable engineering insights, with end-to-end ownership and cross‑team collaboration. Requirements include 5+ years as a backend or full‑stack SaaS engineer, strong SQL, proficiency in Java (and Python/React/Node preferred), production HTTP APIs, cloud and containerized apps, data‑intensive workflows, and comfortable autonomous Agile work with Git. Benefits include 25 paid days off, private healthcare, a Sofia transport card, Multisport card, development opportunities via Appfire University, plus a culture that prioritizes personal life, coaching, and global collaboration. Appfire is a 850+ person, remote-first company in 28 countries with CSR through Pledge 1%, ISO 27001/27017 and SOC 2 certifications, a strong channel/partner ecosystem, and a track record of awards and customer impact across Fortune 500 and major tech companies.

The USA Benefits Manager is a strategic, hands-on leader responsible for the design, delivery, and continuous improvement of US employee benefits as part of a global Benefits team, ensuring consistency, competitiveness, and compliance. A defining priority is leading the company’s transition from fully insured to self-funded health insurance, including planning, timeline management, risk analysis, stakeholder communications, and end-to-end vendor management and financial modeling. The role covers health strategy and plan design (medical, dental, vision), benchmarking, open enrollment and employee education, budgeting and financial oversight, cost reduction opportunities, and coordination with Finance on deductions and cost allocations, with monitoring of claims trends and renewal pricing. Vendor and partner management includes owning relationships with ExperINS, Deel, 401(k) providers, and ancillary carriers, leading RFPs, negotiating terms and SLAs, and ensuring service quality, plus managing the 401(k) plan compliance activities (eligibility, employer match, vesting, testing, Form 5500). Additional duties include global collaboration as the US subject-matter expert within the global Benefits team, ensuring a seamless, consistent employee experience across regions, and maintaining compliance with ERISA, ACA, HIPAA, COBRA, FMLA, as well as plan documents and communications to educate and engage employees.

Atlassian supports flexible, distributed-first work and can hire globally where it has a legal entity, with virtual interviews and onboarding. They’re seeking a Senior Solutions Engineer for Enterprise who will be a solution expert in the sales cycle, solving customers’ hardest problems and helping close enterprise deals. The team serves over 250,000 customers (NASA, IBM, HubSpot, Samsung, Coca-Cola) and focuses on value selling, showing how Atlassian’s products form enterprise solutions while emphasizing teamwork. In this role you’ll partner with direct sales, partners, and large account teams for Fortune 500 customers, conduct discovery, map needs to Atlassian products, and lead compelling, multi-stakeholder demonstrations. You’ll also own product feedback and competitive intelligence, advocate for product management, continuously learn, and collaborate with account executives to optimize the selling cycle.

Atlassian offers flexible, distributed-first work arrangements, allowing office, remote, or hybrid setups, and hires globally where they have a legal entity, with virtual interviews and onboarding. They are seeking a Senior Solutions Engineer for Enterprise who aims to be a solution expert in the sales cycle, solving customers’ hardest business problems with Atlassian products to help close enterprise deals. The role partners with direct sales, partners, and large account teams for Fortune 500 customers, mapping customer profiles, business problems, roadmaps, and solution success within the account territory. Responsibilities include customer discovery, identifying cross-product opportunities, acting as a pre-sales product expert, delivering value-based demonstrations, guiding technical requirements, and partnering with account executives to improve the sales cycle, plus collecting product feedback and competitive intelligence. Atlassian emphasizes a value-driven, team-oriented culture with a focus on cloud and AI offerings, serving a broad customer base (NASA, IBM, Hubspot, Samsung, Coca-Cola) where employees work with Atlassian, not for Atlassian, and a commitment to continuous learning.

At Atlassian, work arrangements are flexible and distributed-first, allowing office, home, or hybrid setups, with interviews and onboarding conducted virtually, and hiring in any country where the company has a legal entity. They are seeking a Senior Solutions Engineer for Enterprise to be a solution expert in the sales cycle, solving customers’ hardest business problems and helping close enterprise deals. The team serves over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, focusing on value selling and a culture where employees work with Atlassian, not for Atlassian, with strong earning potential in cloud and AI opportunities. In this role, you will partner with direct sales, partners, and large account teams on Fortune 500 customers to map business problems to Atlassian solutions and identify cross-product opportunities. You will lead value-based demonstrations, understand customers’ technical needs, build partnerships with account executives, manage pipeline, document feedback and competitive intelligence, and continuously learn about Atlassian products and sales processes.

At Atlassian, work location is flexible—office, home, or a mix—and the company hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. They are seeking a Senior Solutions Engineer for Enterprise who is passionate about being a solution expert in the sales cycle, solving customers' hardest business problems with Atlassian products, and helping close enterprise deals. The role involves partnering with direct sales, partners, and large account teams on Fortune 500 customers to understand the customer profile, business problems, roadmaps, and solution success within the territory. Responsibilities include customer discovery, identifying opportunities for cross-product/solution expansion, acting as a pre-sales product expert, leading value-based demonstrations, and guiding the customer's technical needs to secure buy-in. The position also emphasizes continuous learning, collecting product feedback and competitive intelligence, and communicating with product management to influence development and product progress.

This is a hybrid role based in Salt Lake City at DX, a fast-growing SaaS company that helps engineering leaders build productive teams and collects data to reveal insights on developer productivity for clients like Pinterest and GitHub, with recent ARR growth and acquisition by Atlassian to accelerate impact. DX emphasizes individual mastery and being the best at your craft, rewarding those who excel while acknowledging that some outcomes are outside personal control. The role involves prospecting outbound and inbound leads, creating relationships and opportunities, delivering an extraordinary experience to software engineering leaders, learning personalized outreach and social selling, and partnering closely with account executives and the marketing team. You should expect a challenging environment that supports ownership without micromanagement and opportunities to level up skills and compensation faster than in traditional roles. The position is designed to deliver a measurable impact on the company’s success as Atlassian integration expands resources, growth, and R&D.

Atlassian aims to help customers compete in the modern digital economy and has built a multi-billion-dollar software business with over 300,000 paying customers, hundreds of partners, and millions of users worldwide. The culture is open, welcoming, collaborative, and relentlessly focused on customer success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of Atlassian’s Service Collection (ESM/ITSM/Customer Service Management) among the largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience while owning a regional territory and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. The role involves developing and executing revenue-driving sales strategies for named strategic accounts, serving as a knowledge leader on Service Management trends for the largest DACH-region accounts, engaging with customers to propose value-based solutions, and aligning with Marketing, Product, and Partner teams to explore co-selling opportunities.

Atlassian aims to help customers compete and win in the modern digital economy and has built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users worldwide. The culture is open, welcoming, collaborative, and passionately focused on our customers’ success. The Strategic Solution Sales team develops and executes sales strategies that drive adoption of the Service Collection (ESM/ITSM/CSM) among Atlassian’s largest customers, with the Strategic Solution Sales Executive acting as a customer champion, feeding insights back to product and engineering, and owning a regional territory while partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. In this role, you’ll develop and execute sales strategies that drive revenue growth for your product segment across named strategic accounts and serve as a knowledge leader on Service Management industry trends to inform positioning in the largest accounts in the DACH region. You’ll engage with customers to understand their needs and propose value-based solutions, collaborating with Marketing, Account Management, Product, and Partner Management to align on strategies and explore co-selling opportunities.

Atlassian aims to help customers compete and win in the modern digital economy and has built a multi-billion-dollar software business with over 300,000 paying customers, hundreds of partners, and millions of users worldwide. The culture is open, welcoming, collaborative, and intensely focused on customer success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of Atlassian’s Service Collection (ESM/ITSM/Customer Service Management) among the largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeds insights back to product and engineering, and owns a regional territory while partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. In this role, you’ll develop and execute sales strategies for named strategic accounts, become a knowledge leader in Service Management industry trends for the largest DACH-region accounts, engage with customers to understand their needs and propose value-based solutions, and coordinate with cross-functional teams to explore co-selling opportunities.

At Atlassian, the goal is to help customers compete in the modern digital economy, with a multi-billion-dollar, fast-growing software business serving over 300,000 paying customers, hundreds of partners, and millions of users worldwide. Our culture is open, welcoming, collaborative, and passionately focused on customers’ success. The Strategic Solution Sales team develops and executes sales strategies to drive adoption of the Service Collection (ESM/ITSM/Customer Service Management) among our largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience, while owning a regional territory and partnering with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing. Responsibilities include developing and executing sales strategies to grow revenue for your product segment across named strategic accounts, serving as a knowledge leader on Service Management trends for positioning Atlassian’s Service Collection in the largest DACH-region accounts, engaging with customers to understand needs and propose value-based solutions, and coordinating with Marketing, Product, and Partner Management to align on strategies and explore co-selling opportunities.

Atlassian offers flexible work options (office, remote, or hybrid) but the role must be based in a country with a legal entity (France, Netherlands, Poland, or the UK) and relocation is not provided. Atlassian serves over 300,000 customers and aims to unleash the potential of every team through software, values collaboration and “play as a team,” and is leading AI integration in its cloud products to build trust and accelerate customer outcomes during cloud migration. The role focuses on guiding a powerful sales strategy for a set of high-value, strategic accounts, understanding their long-term business goals, and creating tailored plans for mutual growth. Responsibilities include developing and executing strategic sales and account plans, building relationships with decision-makers and C-level executives, simplifying sales processes, negotiating complex deals, researching markets, and reporting to senior management while traveling and attending industry events. Requirements include 10+ years of quota-carrying enterprise software sales, strong English (Spanish preferred), experience with C-level relationships and complex procurement, ability to lead territory and strategic account plans, and a proven track record of meeting targets and driving large transformation deals in multi-million dollar accounts.

At Atlassian, you can work in an office, from home, or in a hybrid arrangement, but you must be located in a country with a legal entity (France, Netherlands, Poland, or the UK) and relocation is not provided. Atlassian serves over 300,000 customers worldwide and aims to unleash every team's potential through software, guided by a culture of teamwork where employees work with Atlassian, not for Atlassian. The company is leading responsible AI integration into cloud products, migrating customers to the cloud, building trust through cost transparency, and accelerating customer outcomes while developing a powerful sales strategy. The role involves steering the use of products and services for high-value, strategic accounts, understanding their long-term goals, and crafting customized growth plans. Requirements include 10+ years of quota-carrying enterprise software sales, strong English (Spanish preferred), experience with C-level relationships, navigating complex procurement, and a proven track record in leading territory and strategic account plans and multi-million-dollar transformation deals.

Atlassian offers flexible work options (office, home, or hybrid) but requires you to be located in a country where the company has a legal entity (France, Netherlands, Poland, or the UK) with no relocation support provided. The company serves over 300,000 customers and aims to unleash every team's potential through software, drive customer impact and revenue growth, and emphasizes a “play as a team” culture while responsibly integrating AI into its cloud products and migrating customers to the cloud with cost transparency. The role involves steering the use of various products for the most strategic, high-value customers, understanding their long-term goals, and crafting customized growth strategies for mutual success. You will develop and implement strategic sales and account plans, build relationships with key decision-makers and C-level executives, collaborate with internal teams and partners, lead complex negotiations, and provide sales performance updates while traveling for industry events. Requirements include 10+ years of quota-carrying enterprise software sales experience, strong English (Spanish preferred), proven ability to engage C-level relationships and navigate multi-stakeholder procurement, experience leading territory and strategic account plans, leading account teams, a track record of meeting targets, and driving transformation deals in large global accounts with multi-million-dollar spend.

Atlassian offers flexible, distributed work with virtual interviews and onboarding, serving 300,000+ customers worldwide and aiming to unleash every team's potential through powerful software. The culture emphasizes teamwork and shared success, with employees working with Atlassian, strong earning potential in sales, and a focus on the enterprise market and customer preference for Atlassian products. The company is responsibly integrating AI into cloud products to migrate customers to the cloud, prioritizing cost transparency, faster collaboration, and better business outcomes through a strong sales strategy. The role targets a subset of high-value, strategic customers, requiring understanding their long-term goals, developing customized growth plans, nurturing relationships with key decision-makers, and collaborating with internal teams and partners to deliver aligned solutions. Responsibilities include creating strategic sales and account plans to maximize expansion and customer success, understanding objectives, coordinating with internal teams and partners, leading negotiations and market research, providing performance updates to senior management, and engaging clients through travel and industry events.

Atlassian is a distributed-first company offering flexible work options (office, home, or a hybrid) with virtual interviews and onboarding, serving over 300,000 customers worldwide. Its goal is to unleash the potential of every team through innovative software, celebrate teamwork, and foster a culture where employees work with Atlassian, not for it, with strong earning potential in the vast enterprise market. The company is leading responsible AI integration into cloud products, migrating customers to the cloud, and building trust through cost transparency, faster collaboration, and accelerated business outcomes via a strong sales strategy. The role targets high-value, strategically important customers, requiring understanding their long-term goals and crafting customized growth strategies while nurturing relationships with key decision-makers and collaborating across internal teams and partners. What you’ll do includes developing strategic sales/account plans, aligning solutions with customer objectives, streamlining processes with internal and partner teams, leading negotiations and market research, staying informed on industry trends, and providing performance updates while traveling and attending events.

Atlassian offers flexible, distributed-first work arrangements and hires globally with virtual interviews and onboarding. They are seeking a Senior Solutions Engineer for Enterprise who will be a solution expert in the sales cycle, solving customers' hardest business problems and helping close enterprise deals. The team serves over 250,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, and emphasizes value selling and a collaborative, "play as a team" culture with high earnings potential in cloud and AI. In the role, you will partner with direct sales, partners, and large account teams to understand the customer’s current state and business problems, map them to Atlassian products, and lead value-based demonstrations. You will identify cross-product opportunities, document feedback and competitive intelligence, and continuously learn about Atlassian’s products, while building strong partnerships with account executives and guiding the sales process to gain buy-in.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. They’re hiring a Senior Solutions Engineer for Enterprise who will act as a solution expert in the sales cycle, solving customers’ hardest business problems with Atlassian products and helping close enterprise deals. The team serves over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca‑Cola, uses value selling, and promotes a culture of collaboration where employees work with Atlassian, not for Atlassian, with high earnings potential in enterprise opportunities. In this role you will partner with direct sales, partners, and large account teams on Fortune 500 customers, conduct discovery, map business problems to Atlassian solutions, identify cross-product opportunities, and lead compelling value-based demonstrations. You will guide customers’ technical needs, document product feedback and competitive intelligence, maintain broad product knowledge, and continuously learn to improve pre-sales processes and Atlassian’s offerings.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. The company is seeking a Senior Solutions Engineer for Enterprise who acts as a solution expert in the sales cycle, solves clients’ hardest business problems with Atlassian products, and helps close enterprise deals. The role collaborates with direct sales, partners, and large account teams on Fortune 500 customers, conducting discovery, mapping business problems to Atlassian solutions, and identifying cross-product opportunities. Atlassian emphasizes value selling and a “play as a team” culture, serving customers like NASA, IBM, HubSpot, Samsung, and Coca-Cola, with high earnings potential from the enterprise white space in cloud and AI. Responsibilities include leading value-based demonstrations, guiding customers’ technical needs, collecting product feedback for internal planning, and continuously learning about products and sales processes while working closely with account executives.

Atlassian offers flexible, distributed-first work options (office, home, or hybrid) and hires globally with virtual interviews and onboarding. The company seeks a Senior Solutions Engineer for Enterprise to be a solution expert in the sales cycle, solving customers' toughest business problems with Atlassian products and helping close enterprise deals. The role partners with direct sales, partners, and large account teams for Fortune 500 customers to map customer profiles, business problems, roadmaps, and solution success, and to identify cross-product opportunities. Responsibilities include being a pre-sales product expert, delivering value-based demonstrations, understanding and guiding customers' technical needs, and building strong partnerships with account executives while gathering product feedback. Atlassian serves over 250,000 customers such as NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizes teamwork and value selling, and offers high earnings potential through enterprise opportunities in cloud and AI.

- Atlassian supports flexible work arrangements, but this role requires you to be located in the UK and does not provide relocation assistance. - The position is a Senior Solution Consultant within the globally distributed Advisory Services Delivery team, focused on Enterprise Strategy & Planning and ITSM, as an individual contributor. - You will deliver strategic technical guidance on Atlassian products to help clients realize value from their Atlassian investment. - Responsibilities include aligning on strategic outcomes with peers, partnering with customers to solve business challenges, identifying expansion opportunities, maintaining deep expertise, creating prescriptive guidance, and advocating for customer needs across Atlassian teams. - The role requires travel up to 30% domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian offers flexible work options—office, home, or a hybrid approach—and this role requires being located in the UK, with no relocation support provided. You will join the Atlassian Advisory Services team, a globally distributed group of experts who help large enterprise customers realize value from Atlassian products and impact millions of users. This is a Senior Solution Consultant role focused on Enterprise Strategy & Planning and ITSM, operating as an individual contributor rather than a manager. Key responsibilities include collaborating with peers to define strategic outcomes, partnering with customers to solve business challenges through Atlassian products and solutions, identifying opportunities for service and product expansion, building deep expertise, creating technical content, and advocating for customer needs across cross-functional teams. You may travel up to 30% of the time domestically and, in some cases, internationally for internal and customer-facing events.

Atlassian supports flexible work options (office, home, or hybrid) and hires worldwide where it has a legal entity, with this role focusing on the UK & Ireland and support for other EMEA countries as needed. They are seeking an experienced commercial transactions attorney to work with the sales team, internal partners, and the Legal group to review and negotiate enterprise cloud and license agreements, including master services agreements. The role involves cross-functional collaboration with deal desk, privacy, risk and compliance, security, finance, accounting, and product teams to facilitate contract reviews, improve processes, and develop customer-facing materials and trainings. The ideal candidate will be a team player who owns tasks, builds relationships with sales, communicates empathetically, negotiates collaboratively, asks questions, and thrives working remotely in a multicultural environment while exploring AI-related legal issues. Atlassian is a public software company (NASDAQ: TEAM) with over 13,000 employees, recognized on the Fortune 100 Best Companies to Work For list for six consecutive years, and this role offers an opportunity to grow within the extended Go-to-Market team.

Atlassian offers flexible work options—office, home, or a hybrid approach—and hires in any country where we have a legal entity. We’re seeking a talented commercial transactions attorney to join the team to support our commercial business in the United Kingdom & Ireland, with flexibility to support other EMEA countries as needed. The role involves negotiating enterprise cloud and license agreements, master services agreements, and working with sales, deal desk, privacy, risk, security, finance, and product teams to streamline contract reviews and improve processes, plus developing trainings and materials for sales and channel teams. You’ll be part of Atlassian’s Legal Team, report to the Senior Director, Head of Commercial Legal EMEA, and collaborate with colleagues across EMEA and globally to support strategic transactions for a public NASDAQ company (TEAM) with over 13,000 employees and a six-year Fortune 100 Best Companies to Work For ranking. The ideal candidate is collaborative, ownership-driven, empathetic, curious about AI and its legal implications, comfortable working remotely in a multi-cultural team, and able to think creatively beyond the traditional legal toolbox while asking questions and building trusted relationships with sales colleagues.

This is a hybrid role in Salt Lake City for DX, a fast-growing SaaS company headquartered there that helps engineering leaders build high-performing, productive teams. DX collects millions of data points daily to power insights into developer productivity and experience for organizations such as Pinterest, GitHub, BNY, and Xero. DX recently closed its acquisition by Atlassian, and joining Atlassian is expected to expand resources, accelerate growth and R&D, and deliver greater impact to customers. The company values mastery and high performance, emphasizing doing your job at the highest level, while acknowledging that some outcomes depend on external factors. In this role you will prospect outbound and inbound leads, build relationships and opportunities with prospective businesses, deliver an extraordinary experience for software engineering leaders, learn personalized outreach and social selling, and partner with account executives and marketing, with the aim of accelerating your career, gaining ownership, and making a measurable impact on a company's success.

Atlassian is investing in its largest, strategic customers and partners with 82% of the Fortune 500, and its Account Management team focuses on deepening relationships, retention, and realizing value across the product portfolio. The Account Manager will drive revenue growth by maintaining high customer retention, proactively pursuing expansion opportunities, and leading upsell, upgrade, and cross-sell across the customer lifecycle, working closely with the Global Sales Team. The role requires collaboration on strategic opportunities such as white space analysis, strategic account planning and mapping, and cross-functional partnerships with Sales support teams, with the ability to adapt to complexity and prioritize high-value activities and 5+ years of relevant experience. Key responsibilities include accelerating growth via existing customer footprints, developing senior and executive relationships, managing high-value renewals and expansions, end-to-end growth opportunity management, and forecasting for the owned book. Minimum requirements include five+ years in account management or related roles, a proven track record of meeting targets, and preferred experience such as enterprise SaaS sales, working with partners, and familiarity with Salesforce, Clari, and Tableau.

Atlassian is focused on developing its largest strategic customers, partnering with 82% of the Fortune 500 and helping teams at IBM, Tesla, Dish, Lufthansa, and more, with an Account Management team aimed at deepening relationships and delivering value across the product portfolio. The role will drive revenue growth, maintain high customer retention, and lead expansion through upsell, upgrade, and cross-sell opportunities while partnering with the Global Sales team to grow the total book of business. Responsibilities include developing senior and executive relationships, managing high-value renewals and expansions across a broad product portfolio, owning growth opportunity management end-to-end, and working with Sales on account planning and whitespace analysis. Ideal candidates have 5+ years of relevant experience, a proven track record of meeting revenue targets and end-to-end sales cycles, strong relationship-building skills across cultures, and the ability to adapt, collaborate, and prioritize high-value activities, with preferred experience in Enterprise SaaS and cross-functional collaboration. In the first 90 days, the role emphasizes effective time management, discovery-driven opportunity identification, leading sales cycles, building credibility with stakeholders, and strategic account planning to maximize growth and retention, while aligning with Atlassian’s values and a customer-first, collaborative approach.

Atlassian supports flexible work arrangements (office, home, or hybrid), hires in any country with a legal entity, and conducts virtual interviews and onboarding as part of its distributed-first approach. The role is a remote field sales position based in the UK or Poland, within Atlassian's Mid-Market Sales team that handles mid-sized customers and was established in 2019. Atlassian aims to empower teams worldwide (customers include Vodafone, Daimler, and Klarna) by focusing on cloud-first sales, cross-sell and expansion, strong customer relationships, and by collecting feedback to improve product and engineering. The team brings experience from Fortune 500 companies and startups and operates under Atlassian's core values to drive a groundbreaking sales model. Responsibilities include developing territory or named account plans, collaborating with channel partners and internal teams, prospecting and qualifying leads, delivering product demos, providing forecasts, and occasional travel for client meetings and events.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of a distributed-first approach. The role is a remote field sales position based in the UK or Poland. Atlassian's Mid-Market Sales team manages a diverse portfolio, focusing on cloud-first opportunities, cross-sell and user expansion, and strong customer relationships to meet ambitious revenue targets for customers like Vodafone, Daimler, and Klarna. The role includes advocating for customers and providing feedback to product and engineering teams to improve the overall customer experience, drawing on experience from Fortune 500 and startup environments and guided by Atlassian’s core values. Key duties involve developing territory or named account plans, coordinating with channel partners and internal teams, prospecting and qualifying leads, delivering product demos, providing forecasts, and traveling occasionally to meet clients and attend events.

Atlassian is hiring a Field Marketing Manager in Singapore to lead full-funnel marketing programs targeting Mid-Market, Enterprise, and Strategic segments. The role is an individual contributor responsible for building an integrated regional marketing strategy that includes offline and online activations, events, digital efforts, content, and awareness, working with regional sales, product marketing, ABM, global demand generation, and event teams. You will own the regional marketing strategy in partnership with Singapore sales, deliver campaigns to generate APAC pipeline (with a focus on Singapore), and measure and report performance to marketing and sales leadership while advocating for local market priorities. The position requires collaborating with regional ABM, Global Demand Gen, Product Marketing, managing the Singapore activity calendar, and driving co-marketing with Partner Marketing and Channel Partners. You will coordinate cross-team processes, leverage past campaign insights, engage with Brand and Global Communications for campaigns/PR, and oversee localisation of global content to suit regional audiences.

Atlassian is seeking a Field Marketing Manager for Singapore to lead the development and execution of full-funnel marketing programs targeting the Mid-Market, Enterprise, and Strategic segments, working with regional sales, product marketing, ABM, global demand generation, events, and other teams. The role is an individual contributor responsible for an integrated marketing strategy spanning offline and online activations, including in-person and virtual events, digital, content strategy, and awareness, with proactive engagement of the partner ecosystem to reach shared customers. The ideal candidate is a strategic marketer with a proven track record of delivering high-quality programs and building regional initiatives tailored to local audiences. Responsibilities include owning the regional marketing strategy for Singapore, delivering campaigns to drive APAC pipeline with a focus on Singapore, measuring and reporting performance to marketing and sales leadership, advocating for the Singapore sales organization, and coordinating with the regional ABM, Global Demand Gen, and Product Marketing teams to define and execute full-funnel plans, plus managing the Singapore activity calendar. Additional duties involve working with Partner Marketing and Channel Partners on co-marketing, aligning cross-team processes for campaign implementation and measurement, leveraging past insights to inform new campaigns, engaging with the Atlassian Brand and Global Communications teams to raise awareness through campaigns and PR, and localising global content for regional relevance.

Zendesk is seeking a Senior Product Designer (Product-Led Growth) to join its team, based in Pune and requiring at least three days in the office per week, with a note that hires must be physically located in Karnataka or Maharashtra per the requisition. The role focuses on how customers discover, try, and buy Zendesk, prioritizing high-visibility PLG work that directly impacts conversion and monetization, with a preference for experience designing for enterprise SaaS and CX/EX solutions. You will own the design of key journeys such as the pricing page, in-product checkout, and self-serve expansion, prototype rapidly, and collaborate with product managers, engineers, and content designers to turn ideas into usable experiences while driving experimentation and funnel optimization across global teams. Requirements include 6+ years of product design experience with a strong portfolio showing measurable business results, PLG/funnel/monetization experience preferred, strong interaction design, information architecture, and systems thinking, plus proficiency with Figma, AI prototyping tools, and experience working across geographies and time zones to drive cohesive design outcomes. Zendesk emphasizes a hybrid, inclusive workplace, notes that AI may be used to screen applicants, and provides information about accommodations and equal opportunity employment.

Zendesk is seeking a machine learning/NLP-focused role embedded in a cross-functional team to research and build AI capabilities that improve customer support and scale ML across production. You will pair with applied ML scientists, research and deploy efficient AI solutions using techniques such as neural networks and information retrieval, and present your work to a global audience. Required: MSc in computer science, electrical engineering, math, or related fields; strong foundations in statistics and ML; Python proficiency; experience with a major DL library (prefer PyTorch); and a curious, pragmatic, results-oriented mindset; preferred: PhD and NLP/IR knowledge plus strong communication and collaboration skills. What we offer includes ownership of feature implementation, high impact work, a team of passionate people, opportunities to learn and grow, potential specialization in security, performance, and reliability, plus flexible hours and hybrid office/remote setup with medical and life insurance. The posting notes hybrid work arrangements and Zendesk's commitment to fairness, diversity and inclusion, and accommodation for applicants with disabilities, with AI or automated screening used in accordance with guidelines.

The Services Consultant will lead end-to-end technical delivery for customers, from requirements gathering to go-live, ensuring solutions are technically sound and aligned with business goals. Responsibilities include acting as a Zendesk for Contact Center SME, leading solution design workshops, producing Technical Design Documents, configuring AWS resources (Amazon Connect, CloudFormation, Lex, DynamoDB, Kinesis, IAM, S3), collaborating with cross-functional teams, and delivering client training and handovers with regular status updates to Engagement Managers. Qualifications require 3+ years of customer-facing experience (tech support/consulting), must-have Amazon Connect experience, 3+ years building/deploying cloud-based solutions, experience implementing AWS environments, automation and integrations across contact centers, strong programming with AWS Lambda and Python, and a hands-on, problem-solving mindset. The role follows Zendesk’s hybrid work model with eligibility limited to candidates located in Karnataka or Maharashtra, India, requiring some in-office attendance and a schedule determined by the hiring manager, along with a culture that emphasizes work-life balance and inclusion. Zendesk notes that AI or automated screening may be used in candidate evaluation and provides equal opportunity employment statements, diversity and inclusion commitments, and accommodations processes for applicants with disabilities, including how to request accommodations.

The role is an Applied Scientist at Zendesk who designs and builds intelligent systems using data, ML, and LLMs to deliver measurable business impact, spanning the full lifecycle from opportunity identification to model deployment and iteration, with close collaboration across product, engineering, and business teams. Key responsibilities include owning business metrics such as churn reduction and AI attach rate, deeply understanding user workflows, defining hypotheses and evaluation criteria for AI/ML systems, designing and evaluating LLM-powered applications (agents, RAG, text-to-SQL, recommendations), establishing feedback loops, moving prototypes to production with engineering partners, building Python-based services and APIs, contributing to data infrastructure, and clearly communicating findings to diverse stakeholders while staying current with advances in the field. The qualifications cover 3+ years in data science/ML or related fields, a BA/BS in CS/data science/math, with an advanced degree highly preferred, plus business acumen and a user-centric mindset, the ability to measure outcomes, and strong collaboration skills; technically, hands-on ML/LLM experience, experimental design, agent architectures or prompt engineering, strong Python and SQL, API/backend familiarity, with nice-to-haves including Snowflake/dbt/Airflow and AI-assisted development tools and React experience. Why you’ll thrive: the role sits at the intersection of applied science, AI, and software engineering, offering the chance to shape high-impact, measurable products and a culture of experimentation, ownership, and cross-functional collaboration on high-visibility projects. Zendesk emphasizes an inclusive, hybrid work environment, with AI-based screening as part of policy, equal opportunity and diversity/inclusion commitments, and accommodations for applicants with disabilities, plus contact for accommodations.

Zendesk is hiring a Senior Engineering Manager to lead a distributed team focused on cloud governance, IAM, and secrets management, strengthening security architecture and compliance through automation to accelerate product delivery. The role involves coaching the team, managing multiple initiatives (governance, audits, high-availability infra), partnering with Corp Dev, Security, and product teams during acquisitions to standardize access and guardrails, owning on-call and incident response, and communicating progress and trade-offs to senior leadership while aligning with the Senior Director of Cloud Infrastructure on the roadmap. Required qualifications include 5+ years in a people-management role with hands-on technical experience, governance of enterprise AWS environments, familiarity with Infrastructure as Code and GitOps, strong cross-functional collaboration, excellent communication, and experience with security/compliance frameworks such as SOC 2, FedRAMP, or ISMAP. Preferred qualifications include experience with tools like Claude and Cursor, familiarity with non-AWS clouds (GCP, Azure), and knowledge of reporting tools such as Wiz and Snowflake. The position offers a US base salary range of $200,000-$300,000 with potential bonuses and benefits, and Zendesk emphasizes a hybrid, inclusive workplace, transparent AI screening practices, and accommodations for applicants with disabilities.

Zendesk is hiring for a pure hunting sales role in its Customer Experience and Support Platform, focusing on identifying and qualifying opportunities to build pipeline across SMB to Enterprise in America, and collaborating with internal teams like sales, product, and marketing. Responsibilities include engaging with prospects to understand pain points, developing target lists, generating high-value pipeline through outbound prospecting and personalized messaging, and researching companies to inform outreach. Requirements include at least 2 years of sales/BD experience across SMB, Commercial, and Enterprise, a competitive self-starter mindset, excellent communication and writing skills, and proficiency with Salesforce, Zoominfo, Outreach, and 6sense; a Bachelor's degree is preferred. Compensation is an hourly OTE range of $36.54-$54.81 in the US with a 70/30 base/commission mix, plus potential bonuses or benefits, and a hybrid work arrangement requiring some in-office presence determined by the manager. Zendesk stresses equal opportunity, diversity and inclusion, notes that AI screening may be used, and offers accommodations for applicants with disabilities.