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GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The VP of Business Systems will lead the strategic vision, architecture, and execution of enterprise systems powering GitLab’s global go-to-market, customer, and financial operations, reporting to the CIO and overseeing roughly 60 professionals across Sales, Customer, and Finance Systems in a distributed, async-first environment. Responsibilities include developing a multi-year enterprise systems roadmap, driving Quote-to-Cash improvements, enabling usage-based billing, championing AI-first transformation across GTM and support systems, establishing governance frameworks and robust integrations across Salesforce, Zuora CPQ, NetSuite, Coupa, Zip, Workato, Zendesk, and Gainsight, and ensuring SOX controls and risk management. The role requires 15+ years in progressive business systems leadership, 7+ years leading multi-functional teams in high-growth SaaS, deep experience with Salesforce, NetSuite, Zuora Billing/CPQ, Workato or similar iPaaS, and a proven track record implementing Quote-to-Cash processes at scale, including CPQ, order management, billing, revenue recognition, and collections, plus strong governance and executive stakeholder influence. GitLab offers flexible benefits, remote work, equity, and development opportunities, and encourages applicants from diverse backgrounds to apply even if they don’t meet every qualification, in line with its equal opportunity policy.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. The Strategic Account Executive role in the UK involves owning a portfolio of strategic and large enterprise customers, driving new acquisition and expansion, and using a consultative, full-cycle sales approach to align customer priorities with GitLab’s platform. You will develop and execute focused account plans, collaborate with Solutions Architects, Customer Success, Support, and Channel partners to run evaluations and rollouts, and act as the voice of the customer by feeding feedback through GitLab’s public issue tracker. Requirements include experience managing large enterprise accounts, selling software to senior business and technical stakeholders, strong pipeline and forecast management, cross-functional coordination, excellent communication, and familiarity with Git or software development tools, aligned with GitLab’s values. The role is part of a fully remote UK regional Strategic Sales team, with flexible benefits and a commitment to equality, inclusion, and merit-based hiring, welcoming applicants from diverse backgrounds even if they don’t meet every qualification.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute and accelerate progress, embedding AI as a core productivity multiplier and fostering a high-performance, inclusive culture. The role is Strategic Account Executive based in Stockholm, responsible for enterprise telco customers in the Nordics, owning the full sales cycle from prospecting to rollout and adoption, using a consultative approach and serving as the voice of the customer through GitLab’s public issue tracker. In the first year you’ll drive healthy, well-managed strategic accounts, increase adoption in large enterprises, and provide insights to sales, product, marketing, and technical teams to improve how GitLab sells and supports its platform. Key duties include acquiring/managing strategic telco accounts, leading account planning, prospecting with channel partners, coordinating with Solutions Architecture, Customer Success, and Support, sharing customer feedback, maintaining activity and forecast reports, and guiding deals to close with minimal supervision. Requirements include experience in complex telco sales and strategic accounts, strong relationship-building and consultative selling skills, channel partner collaboration, cross-functional coordination, and familiarity with Git tools, with GitLab offering remote work, a comprehensive benefits package, and a commitment to equal opportunity and accommodations; candidates from underrepresented groups are encouraged to apply.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to the software that powers the world and to accelerate progress through AI-enabled collaboration and a high-performance, inclusive culture. They are hiring a Strategic Account Executive in Paris to lead relationships with enterprise prospects and customers, managing the full sales cycle from prospecting to rollout, adoption, renewal, and expansion, and serving as the voice of the customer to provide product feedback. Responsibilities include acquiring and managing large strategic accounts, leading account planning, prospecting with channel partners, coordinating with Solutions Architecture, Customer Success, and Support, and maintaining accurate activity, pipeline, and forecast reports while sharing insights with teams. Requirements include experience managing complex sales cycles in large organizations, strong consultative selling and relationship-building skills, ability to work with channel partners and cross-functional teams, familiarity with Git or willingness to learn, and alignment with GitLab’s values and commitment to diversity. The role is part of an all-remote, asynchronous team focused on complex, consultative sales with supportive benefits, equity programs, and inclusive hiring practices; GitLab emphasizes equal opportunity and non-discrimination and provides location-based eligibility guidance.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and to treat AI as a core productivity multiplier. The role is Strategic Account Executive for the Northeast (Greater NYC or Greater Boston) responsible for enterprise growth by helping influential organizations adopt, implement, and expand use of GitLab's platform and by driving pipeline that translates into Net ARR and long-term expansion. You will lead end-to-end enterprise engagements, orchestrate cross-functional teams, design strategic account plans, and guide customers from discovery through evaluation, negotiation, and implementation while aligning solutions with long-term vision and compliance needs. Required experience includes complex B2B software sales to enterprise accounts in the Northeast, ability to build trusted C-level relationships, collaboration with partners, excellent communication, and willingness to travel, all while working within GitLab’s values. The role is remote within a distributed Enterprise Sales team, with a base salary range of $98,500–$174,000 plus incentives up to 100% of base, and benefits such as flexible PTO, equity, parental leave, and home-office support, along with a commitment to equal opportunity and accommodations.

GitLab is an open-core software company offering the AI-powered DevSecOps platform (including products like Duo Enterprise and Duo Agent Platform) used by more than 100,000 organizations, with a mission to enable broad contribution and accelerate progress through AI-enabled collaboration. The role is Strategic Account Executive on the AMER Enterprise team, based in Los Angeles or San Diego, focused on helping large, regulated enterprises adopt, implement, and expand GitLab’s platform across complex DevSecOps and software delivery transformations. You’ll own the full sales cycle, drive adoption and expansion, coordinate with Solutions Architects, Customer Success, Support, and partners, and develop structured account plans aligned to customer outcomes. Qualifications include proven success selling to large enterprises in B2B software (DevSecOps or related), the ability to engage C-level and senior stakeholders, multi-stakeholder consultative sales, and collaboration with channel partners; travel as needed; experience with Git or related tools is a plus. The role is with the Enterprise Sales team, remote and distributed, with a US base salary range of $98,600–$174,000 plus up to 100% incentive pay, plus benefits and equity, and GitLab emphasizes equal opportunity and inclusive hiring.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable everyone to contribute and co-create software. As Strategic Account Executive for Mexico, you’ll drive enterprise growth, shepherd adoption and expansion of GitLab’s platform, and build a repeatable sales motion with a strong Net ARR focus. You’ll own the full sales cycle in large enterprises, forge executive relationships (including with C-level leaders), and lead cross-functional account planning to expand GitLab usage. Candidates should have a track record selling complex B2B software to enterprise customers (ideally in DevSecOps or SaaS), with experience in large Mexican accounts, partner collaboration, and willingness to travel. The Enterprise Sales team is remote/global; GitLab offers benefits (PTO, equity, parental leave, home-office support) and is an equal-opportunity employer that values inclusion and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, driven by a mission to enable everyone to contribute to and co-create software, with AI embedded as a core productivity multiplier. The role of Strategic Account Executive in Israel focuses on a portfolio of strategic and large enterprise customers, driving net-new acquisitions and expansion with a consultative approach that aligns customer priorities to GitLab’s DevSecOps and AI capabilities. Responsibilities include leading full-cycle, multi-stakeholder sales, developing structured account plans, collaborating with Solutions Architects, Customer Success, Support, and channel partners, coordinating joint campaigns, acting as the voice of the customer through the public issue tracker, and maintaining pipeline and forecast while enabling successful evaluations and rollouts. Requirements include proven experience owning large enterprise accounts and selling software to executives, building and executing account plans, managing pipeline, and effectively communicating business value, plus familiarity with Git or development tools, alignment with GitLab’s values, fluency in Hebrew, and willingness to work in a fully remote, Israel-focused team. The role is part of a regional Strategic Sales team in Israel, operating remotely and asynchronously, with benefits like flexible PTO, equity, parental leave, and a commitment to inclusion and equal opportunity, along with location-based hiring considerations and policies on privacy and anti-discrimination.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, fostering collaboration and accelerating progress. The Strategic Account Executive role covers South Germany, focusing on net-new enterprise acquisition and expansion within existing customers, and involves coordinating with pre- and post-sales teams and channel partners. Responsibilities include owning a portfolio of strategic accounts, leading complex consultative sales cycles, developing structured account plans, driving pipeline, and feeding customer feedback to product teams. Required qualifications include experience selling to large enterprise accounts, cross-functional coordination, ability to articulate business value to senior stakeholders, familiarity with Git or developer tools, and alignment with GitLab’s values, with some travel expected. The position is remote with location-based eligibility, and GitLab offers benefits such as PTO, equity, growth funds, and emphasizes equal opportunity and accommodations for disabilities.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad contribution and rapid software innovation. The Strategic Account Executive role, based in Madrid, will own the full enterprise sales cycle for Financial Services prospects, coordinating with pre- and post-sales, solutions architecture, customer success, and channel partners, and representing the voice of the customer by feeding feedback to the public issue tracker. You’ll lead account planning for named strategic accounts, drive prospecting and opportunity development, tailor proposals, and drive adoption and renewal across large organizations. The ideal candidate has proven experience selling complex enterprise deals in financial services, strong relationship-building and consultative selling skills, the ability to work with channel partners and cross-functional teams, and familiarity with Git or willingness to learn, aligned with GitLab’s values. The role is remote; GitLab emphasizes equal opportunity, diversity, and accommodating applicants, with location-based eligibility considerations and a supportive benefits package.

GitLab is an open-core company offering an AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The platform unites teams, breaks down barriers, and treats AI as a core productivity multiplier, while GitLab fosters a high-performance, inclusive, all-remote culture where every voice is valued. The role is Strategic Account Executive based in Madrid, responsible for enterprise prospects in the energy, utilities, manufacturing, and telco industries, owning the full sales cycle from prospecting to rollout and adoption. Responsibilities include leading account planning for named strategic accounts, coordinating pre- and post-sales efforts, driving adoption of GitLab’s platform, sharing customer feedback to inform product and strategy, and maintaining accurate activity and forecast data. Qualifications include experience selling complex solutions to large organizations in the target industries, strong relationship-building and consultative selling skills, ability to work with channel partners and cross-functional teams, plus familiarity with Git or software development tools, with the role offered under GitLab’s remote, globally inclusive hiring guidelines.

GitLab is an open-core company offering the most comprehensive AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. As a Strategic Account Executive on the AMER Enterprise team, you’ll help large, regulated organizations adopt, implement, and expand GitLab’s AI-powered platform across CI/CD automation, secure development, and infrastructure modernization, serving as a trusted, long-term partner before, during, and after the sale. You’ll drive the full sales cycle in complex enterprises, develop structured account plans, coordinate with Solutions Architects, Customer Success, Support, and channel partners, and lead rollout and adoption to deliver measurable business outcomes. The role requires experience selling to large B2B enterprises, building C-level relationships, consultative multi-stakeholder sales, collaboration with strategic channel partners, strong negotiation and communication skills, and familiarity with Git/GitLab or DevSecOps tooling, with the ability to work remotely. Compensation includes a United States base salary range of $98,600–$174,000 plus incentive pay up to 100% of base, plus benefits such as flexible PTO, equity, parental leave, and home office support, with GitLab committing to equal opportunity and remote-friendly hiring.

GitLab is an open-core software company with an AI-powered DevSecOps platform used by more than 100,000 organizations, and its mission is to enable everyone to contribute to and co-create software. The Strategic Account Executive on the AMER Enterprise team helps large, regulated enterprises adopt and expand GitLab’s AI-powered platform across CI/CD automation, secure development, and infrastructure modernization. Responsibilities include leading the full sales cycle for large opportunities, developing structured account plans, coordinating with Solutions Architects, Customer Success, Support, and channel partners, and driving adoption and measurable outcomes through regular business reviews. Requirements include experience selling to large B2B enterprises, the ability to manage multi-stakeholder deals and channel partnerships, strong negotiation and communication skills, and comfort working in a remote environment, with familiarity with GitLab and DevSecOps tooling a plus. The role is on the all-remote Enterprise Sales team with a US base salary range of $98,600–$174,000 plus incentive pay up to 100% of base, comprehensive benefits, and a strong commitment to equal opportunity and accommodation.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by 100,000+ organizations, aiming to democratize software contribution and accelerate human progress by embedding AI across its products and workflows. The Staff Salesforce Developer role is the technical architect and hands-on engineer transforming GitLab’s Lead-to-Cash and Go-To-Market ecosystems, designing, building, and scaling Salesforce Sales Cloud, CPQ, and related systems with secure, high-performance applications using Apex, LWC, process automation, and CI/CD. You’ll own end-to-end Salesforce architecture and implementation, mentor the Salesforce GTM engineering team, coordinate complex projects from concept through deployment, and decide when to extend standard platform capabilities versus custom builds with a focus on security and long-term maintainability; in the first year you’ll drive Quote-to-Cash transformation, enhance Sales Cloud scalability and stability, and shape scalable, compliant standards. Required qualifications include deep hands-on Salesforce experience (Apex, LWC, SOQL, Process Automation), enterprise-grade Sales Cloud/CPQ experience, prior technical architecture for Lead-to-Cash/Quote-to-Cash, secure development practices, CI/CD, SFDX, Gearset or Copado, and relevant Salesforce certifications or equivalent; also mentoring ability and strong communication with GTM and business leaders. You’ll join the Enterprise Applications team in a distributed, remote workforce that manages Salesforce, ServiceNow, Zuora, and NetSuite; GitLab offers a US salary range of $103,600–$222,000 plus incentives up to 100% of base, plus benefits such as Flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity and inclusive hiring.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and accelerate human progress through AI-enabled collaboration across the SDLC. The role is Staff Fullstack Engineer on the AI Engineering Duo Chat group, tasked with building and evolving core AI capabilities that power GitLab Duo Chat, integrating providers like Google Vertex AI, and shaping the product roadmap across Ruby on Rails, Python, JavaScript, and Vue.js. Responsibilities include developing features for GitLab Duo Chat end-to-end, collaborating with product, UX, frontend, backend, and AI specialists, integrating AI capabilities and GraphQL APIs, writing secure and maintainable code, expanding automated testing, addressing technical debt, and participating in Tier 2 on-call rotations. Requirements include professional Python production services experience, frontend JS with Vue.js or React, familiarity with AI/gen AI systems and providers, GraphQL and RSpec familiarity or willingness to learn, and strong communication in a largely async remote environment with a "manager of one" mindset. The team is the Duo Chat team within GitLab’s AI Engineering organization, focused on integrating scalable generative AI capabilities, with remote, time-zone-spanning collaboration; GitLab offers benefits like flexible PTO, equity, parental leave, and an equal opportunity, inclusive hiring policy with accommodations.

GitLab is an open-core software company that provides an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. As a Staff Engineer on the GitLab Operate team, you will lead the technical direction for cloud-native, self-managed deployments, focusing on zero-downtime upgrades, database and application lifecycle management, and reliability across environments, collaborating with product management, SRE, Release, Security, and Development. You will design, implement, and maintain production-grade Kubernetes Operators and Helm charts, build automation for migrations, rollouts, and rollbacks, and define deployment models and observability, testing, and resilience practices to improve reliability. Required qualifications include a strong Go background (with Ruby on Rails familiarity as a plus), hands-on production Kubernetes experience, PostgreSQL migrations and stateful workloads, Linux system operations, and the ability to provide technical leadership and mentorship; open to candidates with transferable skills and open-source deployment tooling experience. The role sits in GitLab Delivery, with remote, asynchronous collaboration; GitLab offers flexible benefits, equity, growth opportunities, and a commitment to equality, diversity, and accommodation in hiring.

GitLab is an open-core software company that develops an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. As a Staff Backend Engineer in the Developer Experience group, you will work cross-functionally to identify and improve the engineering experience across GitLab’s internal teams, spending time on Ruby and Go coding and helping shape a cohesive Developer Experience Platform. You'll drive technical excellence across six Developer Experience teams, translate pain points into improvements, modernize testing, optimize CI/CD pipelines, remove systemic bottlenecks, and foster a culture of continuous learning and collaboration. The role requires deep experience with developer tooling and testing at scale, leadership across multiple teams, strong communication in a remote-first environment, and alignment with GitLab values and a product-minded approach. GitLab supports flexible benefits, remote work with location-based guidelines, and a commitment to equal opportunity and accommodation, and applicants from diverse backgrounds are encouraged to apply even if they do not meet every listed qualification.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The Create: Code Creation team builds AI-powered coding tools (Code Suggestions, Duo Code Review, Knowledge Graph) and is expanding these capabilities across GitLab’s AI suite; as a Staff Engineer you’ll provide technical leadership for AI-driven code creation features across Ruby on Rails, Python, Rust, and TypeScript. You’ll architect complex AI-powered coding assistance systems, design scalable APIs and services, lead strategy for code suggestions and reviews, mentor engineers, and collaborate with product, engineering, and customers to improve feature adoption and satisfaction. Requirements include production experience with Ruby on Rails and Python, the ability to lead large technical projects from concept to production, hands-on AI/ML experience, distributed systems expertise, and familiarity with Rust/TypeScript, developer tools, knowledge graphs, AI agent architectures, static analysis, and open-source contributions. GitLab emphasizes a globally distributed, inclusive culture with remote work, flexible benefits, and equal opportunity employment; applicants from underrepresented groups are encouraged to apply, with accommodations available during the recruiting process.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to democratize software development so everyone can contribute and co-create, leveraging AI as a core productivity multiplier across the company. The Staff AI Engineer will report to the Director of AI Engineering and own end-to-end delivery of internal AI-powered solutions, focusing initially on Sales, Marketing, and Customer Support, while partnering with Go-To-Market, R&D, Finance, and other teams to identify high-ROI opportunities and move from concept to production quickly. Responsibilities include owning initiatives from requirements to deployment, building fast, measurable AI solutions, integrating capabilities with existing systems via APIs, acting as Customer Zero, measuring ROI against business KPIs, shaping technical direction, providing mentorship, and staying current with AI innovations. Requirements include 7+ years of software engineering with a recent focus on AI/ML, strong Python skills, experience with LLMs and agentic orchestration frameworks, API and data integration, and hands-on work with business systems (CRM, marketing automation, support platforms, and financial systems), plus deep understanding of multiple business functions and end-to-end ownership; nice-to-haves include GitLab platform/CI/CD experience, consulting or startup background, and prior mentoring experience. The role sits within the Enterprise Technology & AI team and comes with remote-work flexibility, benefits, and an inclusive, equal-opportunity culture, along with location-based guidelines and privacy considerations.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by more than 100,000 organizations, built to enable everyone to contribute to and co-create software, with AI as a core productivity multiplier and a high-performance, inclusive culture. The Engineering Manager for Composition Analysis and Dynamic Analysis will lead multiple security-focused teams responsible for software composition analysis, container scanning, API security, dynamic application security testing, and fuzz testing, guiding priorities, architecture, and agile processes to deliver cohesive, reliable security capabilities in real DevSecOps environments. In the first year, you’ll drive initiatives like auto-remediation of vulnerable packages, scanning unmanaged C/C++ dependencies, function-level static reachability analysis, snippet detection for open-source dependencies, and significant DAST crawler improvements, with examples including auto-remediation workflows and more consistent DAST coverage. Responsibilities include leading engineers, setting clear priorities, balancing resources across groups, authoring cross-team project plans, running agile processes, and ensuring robust and scalable security product architecture that aligns Composition Analysis and Dynamic Analysis. Required background includes multi-team technical leadership in application security or related domains, knowledge of software composition analysis, DAST, API/web security testing, containerization, dependency management, and open-source security tooling, with a remote-first role in the US salary range of $131,600–$282,000 plus benefits and equity; GitLab is an equal opportunity employer that values diversity and provides accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad participation in software development and accelerate progress through co-creation and AI-enabled workflows. The role of Solutions Architect for Latin America, focusing on Brazil, is a trusted pre-sales technical advisor who leads the technical side of the sales cycle—discovery, value assessments, proofs of value, and workshops—based in Brazil and fluent in English and Portuguese (Spanish preferred). You’ll work with regional sales teams to shape account strategies, own technical evaluations and workshops, and act as the Directly Responsible Individual on Customer Success Plans, building deep relationships with customer stakeholders and advocating GitLab internally. Candidates should have a background in technical pre-sales or solution consulting, knowledge of modern software development practices (CI/CD, cloud, DevSecOps), and the ability to communicate with both technical and non-technical stakeholders across LATAM, including operating in a remote, distributed team. You’ll join a small LATAM Solutions Architect team that operates remotely and asynchronously, with priorities to scale LATAM support, strengthen GitLab advocacy, and feed customer feedback to Product, Engineering, and Marketing, while GitLab emphasizes equal opportunity and inclusive hiring.

- GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. - The Site Reliability Engineer (SRE) role in the Environment Automation specialization focuses on operating and automating hundreds of GitLab environments to keep them secure, consistent, and reliable at scale. - Projects include infrastructure automation with Terraform, Ansible, and Kubernetes, building deployment packages, managing dedicated GitLab instances with cloud services, and enhancing observability and cloud security. - Candidates should have production-scale experience across multi-tenant environments, strong Terraform/IaC skills, Kubernetes production troubleshooting, Go and/or Ruby familiarity, and proven incident response and cross-team collaboration abilities. - The role is part of GitLab's Dedicated team, remote, with a US-base salary range of $124,300–$266,400, and the company emphasizes comprehensive benefits and a strong commitment to equal opportunity and inclusion.

GitLab is an open-core software company that offers the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations, and its mission is to enable everyone to contribute to and co-create software that powers the world. The platform unites teams, breaks down barriers, and redefines what’s possible in software development, with products like Duo Enterprise and Duo Agent Platform delivering AI benefits at every stage of the SDLC, and AI treated as a core productivity multiplier across the team. The Application Security team partners with GitLab engineers and product teams to anticipate and prevent vulnerabilities during design and development, conducting threat modeling, design reviews, code reviews, and security testing to ensure high-quality, trusted software and a secure software supply chain. The role requires 5+ years in tech, strong security expertise (OWASP, STRIDE, CVSS, threat modeling) and programming experience in Ruby on Rails or Go, plus SAST/DAST and penetration testing, while GitLab welcomes applicants with varying levels of experience and emphasizes learning and inclusive collaboration. GitLab provides benefits such as flexible PTO, equity, parental leave, remote-friendly roles, and location-based eligibility considerations, along with a Recruitment Privacy Policy and a firm commitment to equal opportunity and accommodations for disabilities or special needs.

GitLab is an open-core company offering a comprehensive AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The company emphasizes AI as a core productivity multiplier across the entire SDLC and promotes a high-performance, inclusive culture where every voice is valued. The Application Security role involves security-focused design reviews, threat modeling, code review, security testing, and establishing secure development practices and supply chain controls, while also contributing to the GitLab product and incorporating customer feedback. Candidates should have 5+ years in tech, a CS degree or equivalent, proficiency in Ruby on Rails or Go, strong knowledge of OWASP/STRIDE/SAST/DAST and penetration testing, and good communication, with a note that not all requirements must be met and diverse applicants are encouraged. The position is remote with a US salary range of $145,000–$200,000 plus benefits and equity, and GitLab emphasizes equal opportunity, accommodations, and inclusive hiring globally.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute and accelerate human progress through AI-enabled productivity and an inclusive, high-performance culture. The Senior Salesforce Manager, CRM Systems will lead the Salesforce CRM Systems team to design, build, and evolve GitLab’s enterprise Salesforce platform that underpins sales, finance, and operations, tackling quoting, pricing, and order management while ensuring data integrity across ERP, CRM, and billing integrations, combining hands-on technical leadership with people management and AI-aware practices. Key projects include optimizing Salesforce CPQ and order management for complex pricing models and building automated, secure integrations between Salesforce and core business systems to enhance end-to-end sales operations. Responsibilities include mentoring a distributed team (Developers, Administrators, CPQ Engineers), capacity planning, designing scalable Salesforce solutions (Apex, LWC, Visualforce, declarative tools), maintaining data integrity, and promoting DevOps and test automation while collaborating cross-functionally and staying current with Salesforce and AI capabilities. This role sits in the Enterprise Applications team, with a US salary range of $127,700–$273,600, comprehensive benefits, remote-work options, and a commitment to equal opportunity and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world, treating AI as a core productivity multiplier across products and workflows. The company emphasizes a high-performance, values-driven, collaborative culture where careers accelerate and every voice is valued as they co-create technology that transforms software development. The posting invites candidates to join the ANZ regional marketing team to craft integrated campaigns, collaborate with sales, marketing, and product teams, and drive pipeline growth for GitLab in the ANZ region. Key responsibilities include owning ANZ marketing initiatives, testing and iterating programs, measuring ROI and reporting to leadership, leading cross-functional demand generation, managing budgets, coordinating with external agencies, and building Field Marketing processes. Requirements include 5–7+ years of B2B tech field marketing experience, data-driven decision making, budgeting and event management skills, ability to travel, strong communication and tools proficiency (Salesforce, Marketo, Google Workspace), self-direction, and a commitment to GitLab's inclusive, equal-opportunity policies, with remote roles and location-based eligibility.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, aiming to enable everyone to contribute to software and accelerate progress through AI-driven collaboration. The Product Security Incident Response Team (PSIRT) analyzes and validates vulnerability reports, collaborates with engineers to remediate security issues, and manages GitLab's Coordinated Vulnerability Disclosure program. Responsibilities include reproducing and documenting vulnerabilities, performing variant hunting and exploitability research, supporting remediation, validating fixes before release, automating vulnerability triage, and contributing to incident-driven learning and cross-team documentation. Qualifications include experience with vulnerability triage/remediation/disclosure, strong understanding of security defects and frameworks, programming or scripting skills (e.g., Ruby, TypeScript/JavaScript, Go), familiarity with security tools like BurpSuite, and excellent communication for technical and non-technical audiences. GitLab offers flexible PTO, equity and stock purchase options, parental leave, home office support, and a strong commitment to equal opportunity and inclusivity, with remote roles and location-based eligibility considerations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad contribution and accelerate progress, with a remote, inclusive culture that values AI as a productivity multiplier. The Senior Product Manager for Secret Detection will own the area that prevents leaked secrets, including Secret Push Protection and Secret Validity Checks, working with the Secret Detection engineering team, Vulnerability Research, and other security PMs to shape real-time, global-scale features, with the first year focused on expanding generic secrets detection, rethinking workflows for compromised secrets, and evaluating Secret Detection as a standalone offering. Responsibilities include defining the product vision and roadmap, translating customer needs into priorities, driving discovery and delivery of new capabilities, writing requirements and acceptance criteria, collaborating across engineering and UX, improving workflows for compromised secrets, and analyzing usage and market signals to guide investment while supporting marketing and external representation. Qualifications include experience managing complex technical products in enterprise software or security tools, knowledge of application security and Secret Detection, understanding of developers and security personas, ability to synthesize qualitative feedback and data into decisions, and strong communication and code-workflow familiarity; the team consists of six engineers and one engineering manager in an all-remote, asynchronous setup, collaborating with Vulnerability Research. The role offers a US salary range of $127,700–$273,600 plus incentives, plus benefits like flexible PTO, equity, parental leave, and remote-work support, with GitLab affirming equal opportunity and inclusive policies and accommodating candidates’ needs across globally remote locations.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The company treats AI as a core productivity multiplier and requires all team members to incorporate AI into daily workflows to boost efficiency, innovation, and impact. The role leads the Core Planning team in the Plan stage, reimagining enterprise-scale planning by replacing fragmented planning with flexible, configurable fundamentals and agentic AI that automates repetitive tasks. You’ll own the work-item strategy, unifying issues, epics, and tickets into a scalable primitive, drive AI-driven planning integrations, collaborate cross-functionally, connect planning to business outcomes, and help shape knowledge management and context flow across Plan initiatives. The position seeks SaaS/DevOps experience, collaboration and data-driven decision-making skills, adaptability to new domains, and strong remote communication; GitLab offers remote-friendly benefits and an inclusive, merit-based workplace with location-based guidelines and privacy considerations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software that powers the world. The Senior Product Manager for GitLab Dedicated (Commercial) will own the strategy, roadmap, and adoption of the single-tenant enterprise deployment, coordinating with Engineering, Operations, Sales, Finance, and GTM teams to deliver a scalable, secure, and reliable platform. Key responsibilities include defining strategy and roadmap, building an automated single-tenant SaaS foundation, refining pricing and packaging based on customer value and market feedback, driving enterprise adoption, and engaging with highly regulated customers to translate requirements into product iterations. Requirements include proven SaaS product management experience, the ability to work across distributed teams, strong communication to translate complex regulatory needs into product plans, and comfort using data to measure impact and inform decisions, including pricing and business case development. The role is remote with a United States salary range of $127,700–$273,600, plus benefits, and GitLab emphasizes equal opportunity employment, privacy protections, and accommodations for candidates with varying levels of experience.

GitLab is an open-core AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable universal contribution and accelerate human progress through AI-enabled collaboration in a values-driven, all-remote culture. The Senior Marketing Analyst on GitLab's Marketing Analytics team will help build the company’s Product Led Growth analytics from the ground up and establish reporting frameworks for the PLG go-to-market, using Snowflake, Tableau, Google Analytics, and Salesforce with marketing leaders and executives. Responsibilities include end-to-end funnel analysis linking website visits, CRM data, and product usage; developing SQL/dbt-driven insights; maintaining dashboards; running ad-hoc analyses to optimize pages and funnel performance; ensuring data quality and cross-tool visibility; presenting findings to stakeholders and documenting processes in the Marketing Analytics handbook. Qualifications include strong analytical skills, proficiency in SQL, Tableau, and Snowflake; experience with PLG metrics in B2B or large B2C; familiarity with GA/Tag Manager/Salesforce/Marketo; ability to communicate complex analyses clearly; comfort with remote, asynchronous work and Agile practices; alignment with GitLab values; DBT and Python experience is helpful but not required. The Marketing Analytics team is fully remote and centralized, focused on scaling PLG and web analytics, with a US base salary range of $94,000–$201,600 plus benefits; GitLab is an equal opportunity employer that values diversity and inclusion and encourages applications from candidates of varied backgrounds.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, leveraging AI across products and workflows. The Senior Manager, Quote-to-Cash Systems will lead the end-to-end Quote-to-Cash transformation, defining the architecture and roadmap for CPQ integrations across Zuora CPQ (or similar), Salesforce, billing, ERP, and contract lifecycle tools, and will manage a small team of engineers and analysts in a remote environment. Responsibilities include driving process reengineering, implementing scalable and compliant revenue operations, optimizing CPQ configurations, and establishing governance and SOX controls while tracking KPIs such as quote cycle times and order accuracy. Requirements include enterprise B2B SaaS QTC experience, hands-on CPQ expertise (prefer Zuora CPQ) and Salesforce experience, leadership of remote teams, and strong capabilities in APIs, middleware, ETL, and governance. The role is fully remote in the United States with a base salary range of $127,700–$273,600, plus benefits and equity, and GitLab emphasizes equal opportunity and inclusive hiring.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by more than 100,000 organizations, aiming to enable everyone to contribute to and co-create software while embedding AI as a productivity multiplier in its culture. The Senior Manager, Professional Services, Technical Program Management will lead GitLab's project and program management delivery across the Professional Services organization in the Americas, setting the vision for planning, governance, and scalable delivery of complex engagements and collaborating with Sales, Product, Engineering, and PS operations to align with roadmaps and customer objectives. You will lead strategy and execution of Professional Services technical program management, directly manage a distributed team, define delivery frameworks and best practices, oversee a broad portfolio with governance and resource optimization, establish KPIs, and act as a senior escalation point while driving delivery tooling innovation. The ideal candidate has progressive experience leading complex, customer-facing programs in tech or software services, with a proven ability to build and scale PM teams, manage budgets and outcomes, and communicate effectively in a remote, autonomous environment. The Professional Services team is global and asynchronous, and GitLab offers a US salary range of $145,600–$312,000 plus benefits (including equity, PTO, parental leave, and other programs) and is an equal opportunity employer committed to diversity.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress. The Senior Learning Experience Designer will join the Digital Success team within Professional Services Education Services to design scalable, digital-first courses—self-paced e-learning and virtual instructor-led training—that help customers adopt and derive value from GitLab. Responsibilities include creating diverse learning content, building modular learning paths, developing hands-on labs and assessments, ensuring alignment with learning outcomes, collaborating with Product, Engineering, Support, and CS, analyzing learner data to improve programs, and maintaining consistent instructional standards in an all-remote environment. Requirements cover a background in instructional or learning design, experience with eLearning tools (e.g., Rise, Storyline, Captivate), ability to analyze metrics, strong project-management and communication skills, and the ability to work independently in a distributed team, with current priorities to expand digital courses and certifications. The base US salary range is $117,600–$168,000 plus benefits, and GitLab emphasizes remote, global hiring with an inclusive, merit-based policy and accommodations as needed.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to democratize software development so everyone can contribute and accelerate progress. The role is Senior Security Engineer on the Infrastructure Security Team within Product Security, leading cross-team security initiatives to secure GitLab's SaaS platforms (like GitLab Dedicated and Cells) and self-managed offerings by designing and implementing security solutions for cloud, containers, and orchestration. Responsibilities include guiding security reviews of infrastructure changes, developing secure patterns, identifying systemic gaps, remediating issues, partnering with SRE/Infrastructure/Engineering, mentoring, and shaping the team's technical roadmap while dogfooding the company's products. Requirements include strong cloud infrastructure security experience at scale (AWS/GCP/Azure), programming in Go/Python/Ruby, deep container/Kubernetes security expertise, IaC security (Terraform/Ansible/CloudFormation) with policy-as-code, and an interest in using AI to automate processes; bonuses for experience in high-reliability domains and knowledge of regulatory frameworks, along with strong communication skills. GitLab emphasizes its values, remote work, benefits, equal opportunity, and accommodations, and invites diverse candidates to apply while providing privacy and location guidance.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world, and a culture that values AI-driven productivity, collaboration, and inclusion. The Senior Full Stack Engineer on the Authorization team will design and evolve the core access-control systems across the GitLab platform, implementing policy-as-code, fine-grained permissions, and scale optimizations to support zero-trust architectures in multi-tenant deployments. You’ll collaborate with Security, Database, Platform, and Authentication teams to ship authorization capabilities, including fine-grained permissions for Job Tokens, Personal Access Tokens, and the GitLab Duo agent platform, while addressing performance and security challenges. Required qualifications include production experience with Ruby on Rails and Vue.js, strong knowledge of RBAC/ABAC and policy-based authorization languages like Cedar or Rego, PostgreSQL performance tuning, caching strategies, and experience with distributed cloud/multi-tenant systems in an asynchronous, remote environment. The role offers a base US salary of $117,600–$252,000 plus benefits, equity, and potential incentive pay, along with flexible PTO, growth funding, parental leave, remote work options, and a commitment to equal opportunity and accommodations for disabilities, with location-based eligibility and a recruitment privacy policy.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable broad contribution and rapid innovation through AI-enabled collaboration. The Senior Financial Analyst on the Strategic Finance team will shape growth understanding, allocate investments, and present performance guidance to executives and the Board, building long-range bookings/ARR models and forecasting methodologies. Responsibilities include designing long-range financial models for bookings by ARR movement, building business cases for new products and partnerships, and analyzing product and customer metrics across Finance, Product, Sales, Marketing, and Engineering to produce actionable insights. Requirements include strong financial modeling and strategy experience in SaaS or software, the ability to present to senior leadership, cross-functional collaboration, and comfort working independently in ambiguous environments; candidates with transferable backgrounds are welcome. The role is part of a small, collaborative team; the US base salary range is $90,700–$194,400 (not including bonuses, equity, or benefits), with additional incentive pay for sales roles, remote work, and a range of benefits plus a strong commitment to equal opportunity and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers our world. The Senior Executive Business Administrator role is a trusted partner to the Chief Product & Marketing Officer, responsible for managing complex calendars, end-to-end travel and events, and turning high-level meeting topics into clear agendas and briefing materials using AI tools. You’ll collaborate across Product, Marketing, People Ops, IT, and cross-functional partners to track deliverables, support recruiting and onboarding, and maintain visibility into team progress and governance. Qualifications include experience supporting senior executives in fast-paced environments, calendar/travel/expense management across time zones, proficiency with Google Workspace, Zoom, Slack, Navan, and comfort using AI to automate tasks, plus strong communication skills and an independent, proactive work style. The role sits within GitLab’s global Executive Business Administrator team, offering flexible benefits and a commitment to equal opportunity and inclusion, with remote eligibility worldwide and accommodations for applicants from varied backgrounds.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress. The Senior Director of Professional Services will lead GitLab’s global services delivery in EMEA, shaping consulting, implementation, training, and advisory services, reporting to the VP of Global Professional Services. You will define and execute the services strategy, drive operational excellence, manage the PS portfolio and delivery lifecycle, and own KPIs such as bookings, utilization, delivery quality, customer satisfaction, and P&L, while aligning with Sales, Product, and Customer Support. The role requires proven experience building and scaling professional services in a tech company, managing budgets, leading cross-functional teams, and navigating subscription-based models with on-prem, SaaS, and cloud deployments, plus the ability to work remotely with up to 20% travel. The team operates asynchronously across regions to deliver high-impact engagements, and GitLab emphasizes a high-performance culture with growth opportunities and offers benefits like flexible PTO, equity, and inclusive equal-opportunity policies.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software that powers the world. The Senior Data Governance Program Manager will translate GitLab’s data governance and quality strategy into cross-functional programs, aligning the Enterprise Data Team with Sales, Marketing, Finance, Customer Success, Product, and others. You will establish a scalable data governance framework, run an operating cadence, staff data steward roles, ensure data governance policies and quality standards, and provide transparent reporting on status and risks. Qualifications include experience leading complex data governance and data quality programs across multiple domains, knowledge of data management and catalog concepts, and the ability to translate requirements into actionable work and influence across functions. The role sits within the Data Governance and Data Quality team of GitLab’s Enterprise Data Team, a fully remote, globally distributed group, with supportive benefits and a strong commitment to inclusion and equal opportunity.

GitLab is an open-core AI-powered DevSecOps platform used by 100,000+ organizations, aiming to enable global contribution and accelerate progress, with a culture that embraces AI, high performance, and inclusive collaboration. The Senior Customer Success Analytics Analyst role partners with Digital CS, Strategy, Marketing, and Product to translate questions into analytics requirements and to build dashboards and reports that improve engagement, adoption, retention, and customer health at scale. Responsibilities include designing dashboards, integrating data from Gainsight, Salesforce, and other tools, defining data models, analyzing one-to-many engagements and digital touchpoints, and using segmentation and experimentation to optimize programs. Requirements include SaaS customer success analytics experience, strong SQL, BI dashboard design skills, cross-functional collaboration in remote settings, and openness to AI experimentation and a focus on data quality. The role is part of the Revenue Analytics team within Revenue Strategy & Operations, is remote globally with a US salary range of $87,400–$187,200 plus incentive pay up to 100% of base, and GitLab emphasizes equal opportunity, benefits, and accommodations.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad contribution and AI-driven productivity across the software lifecycle. The Senior Compensation Partner will design and manage global compensation programs (base pay, bonuses, equity), run merit and promotion cycles, oversee equity initiatives, and maintain global job architecture to support a high-performance, remote-first culture. Responsibilities include partnering with leaders, People, and Finance; delivering data-driven recommendations for hires and internal moves; analyzing compensation data for trends and risks; advising on organizational changes; ensuring compliance and clear communications about programs. Requirements include experience designing global compensation programs in tech/high-growth contexts, advising senior leaders, strong analytics and communication skills, familiarity with HRIS like Workday, and alignment with GitLab values and confidentiality. The role is part of the Compensation team within Total Rewards, operates remotely with location-based salary ranges (e.g., California/Colorado/Hawaii/etc. $121,000–$259,200), offers benefits and equity, and commits to equal opportunity while encouraging applicants from diverse backgrounds.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software that powers the world and to accelerate progress through AI-enabled collaboration across the SDLC. As a Senior Commercial Account Executive, you’ll own and grow a mid-market book in your territory, drive the full sales cycle, generate ARR and multi-year commitments, and execute a territory plan while guiding customers through DevSecOps and AI adoption. You’ll collaborate with partners, Sales Development, Customer Success, Renewals, and Solutions Architects; mentor peers; and represent GitLab in executive meetings and events to position GitLab as a trusted, long-term partner. Requirements include a proven track record closing complex B2B software deals with mid-market customers, the ability to learn and sell AI-powered SaaS/DevSecOps, proficiency with Salesforce/Clari, and experience with MEDPICC and Command of the Message, plus strong communication and executive-cycle skills. The role is remote within a supportive Commercial Sales team, with benefits such as flexible PTO, equity, growth opportunities, parental leave, and GitLab’s commitment to equal opportunity and inclusive policies.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world, accelerating progress when consumers become contributors. As a Senior Backend Engineer on the Operate team, you’ll build and maintain the infrastructure, tooling, and automation that power GitLab’s self-managed deployments across Omnibus GitLab, Helm Charts, the GitLab Environment Toolkit (GET), and the GitLab Operator, ensuring deployments are easy to install, secure by default, and scalable. You’ll bridge GitLab engineering and self-managed customers, shaping production-grade deployment tooling, improving installation and upgrade experiences, and collaborating with Distribution, SRE, Release, Security, and Development to keep features reliably delivered. Responsibilities include maintaining Omnibus and Helm Charts, extending GET and the Operator for secure, Kubernetes-native lifecycle management, building automation pipelines and observability for Kubernetes and other environments, and producing clear user-focused documentation. The Operate team is globally distributed within GitLab Delivery, with remote work, competitive benefits, and a commitment to equity and inclusion; GitLab hires worldwide and offers accommodations and location-based guidance during recruitment.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, embracing AI as a productivity multiplier and a culture of knowledge sharing and inclusion. The role is Senior Backend Engineer on the Geo team within the Tenant Scale group, focusing on GitLab Geo features that keep large self-managed customers fast, resilient, and available, specifically in replication, disaster recovery, and backup & restore using Ruby on Rails and PostgreSQL. You will own end-to-end Geo features, drive architectural decisions, deliver proof-of-concept implementations, mentor other engineers, and collaborate with Customer Support to resolve production issues while establishing best practices for distributed, highly available systems. Qualifications include production backend experience with Ruby on Rails and PostgreSQL, designing fault-tolerant distributed systems, experience with queues and messaging, leading architectural decisions, mentoring others, familiarity with backup/restore patterns and infrastructure as code, and comfort working asynchronously with cross-functional teams and a willingness to learn. The Geo team is a small, backend-focused group that works across time zones to maintain GitLab Geo, enabling proximity-based data access and robust replication and restore for large distributed deployments, with benefits such as flexible PTO, equity, and remote-work support, and a commitment to equal opportunity and inclusive hiring.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. As a Senior Backend Engineer on the Verify:Pipeline Execution team, you’ll shape and scale GitLab CI by improving the Rails-based monolith, database performance, and features such as pipeline schedules, merge trains, review apps, and browser testing to deliver fast, secure, and reliable pipelines for users ranging from small teams to large enterprises. You’ll write high-quality Ruby on Rails code, drive reliability and performance improvements in the CI pipeline, design and iterate features, resolve complex production issues, and collaborate with product managers, frontend engineers, quality engineers, and other Verify teams. Required qualifications include extensive experience building and debugging backend services in high-traffic environments (ideally in CI or workflow orchestration), deep Ruby on Rails and PostgreSQL expertise, and a track record of improving scalability, background processing, secure architecture, and observability. The Verify:Pipeline Execution team is globally distributed and remote, and GitLab offers benefits such as flexible PTO, equity, growth funds, and inclusive hiring practices to support a diverse workforce.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and accelerate human progress through AI-enabled productivity and an inclusive, knowledge-sharing culture. As a Senior Backend Engineer on the Platform Insights team, you’ll build a unified data event platform using Ruby on Rails, PostgreSQL, and analytical databases like ClickHouse to power dashboards that analyze the entire DevSecOps lifecycle, and you’ll own core Platform Insights backend components end to end in your first year. You’ll design and implement secure, well-tested, high-scale backend features and APIs, collaborate with Product Management, UX, and other engineering teams to deliver a consistent dashboard and insights experience, design data models and pipelines, and mentor other engineers while driving observability and platform improvements. Requirements include production experience with Ruby on Rails and PostgreSQL, knowledge of analytical databases like ClickHouse, building distributed, scalable backends, CI/CD, cloud and Kubernetes (GCP/AWS, GKE/EKS), monitoring tools, strong communication, and a willingness to learn Golang and work effectively in a largely remote environment. GitLab emphasizes equal opportunity and inclusive hiring, offers remote-friendly benefits such as flexible PTO, equity, parental leave, and home office support, provides country-based hiring guidelines, and welcomes candidates with varying levels of experience to apply.

GitLab is an open-core company with the most comprehensive AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable everyone to contribute and accelerate progress through AI-enabled collaboration in a high-performance, inclusive culture. The Senior Backend Engineer in the AI Engineering: Agent Foundations group will build and evolve the core Python service powering the Duo Agent Platform, designing a scalable system to host and coordinate AI agents and flows and integrating with the latest large language models using FastAPI/Starlette and gRPC, while serving as the go-to Python expert in a primarily Ruby stack. You will lead design and development of a scalable Python web service, develop LLM integrations and agent behavior orchestration, build robust testing, drive modern Python backend practices, mentor engineers, influence product and architecture, collaborate across functions, and participate in on-call rotations in a globally distributed environment. Required qualifications include deep experience with Python web services in multi-service environments, proven ability to design reliable, observable, high-volume APIs, hands-on AI/ML integration including prompt design, experience with gRPC, mentoring, strong communication, and openness to learning other languages (Go, TypeScript, Ruby) as a plus. The role sits in the Agent Foundations team within GitLab's AI Engineering organization, which collaborates asynchronously across regions to power AI features, and GitLab offers flexible remote roles, a comprehensive benefits package, and a commitment to equal opportunity and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, built to enable broad contribution and move toward zero-trust, microservices. The Senior Backend Engineer on the Auth Infrastructure team will design and implement authentication and authorization infrastructure across GitLab.com, self-managed, Dedicated, and air-gapped deployments, including Envoy configurations, token services, bi-directional gRPC tunnels, mTLS, and service mesh with strong observability. You’ll collaborate with Authentication, Authorization, Platform, and Infrastructure teams to own projects end-to-end and influence the roadmap for secure, scalable authentication for millions of users. Qualifications include high-performance Go and/or Rust backend experience, hands-on work with proxy/edge technologies (Envoy, Traefik, HAProxy, nginx), service mesh and mTLS, knowledge of databases and token systems, Kubernetes, and distributed systems observability, plus strong communication and agile mindset. The role is remote, within a small, distributed Auth Infrastructure team, with benefits and a commitment to diversity and equal opportunity, and GitLab encourages applicants with varying levels of experience.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable broad contribution and accelerate progress through AI-enabled software development. The Sales Analytics Manager will be the go-to contributor for turning complex sales and go-to-market data into clear insights, owning end-to-end analytics projects and delivering dashboards using Tableau, SQL, Python, and tools like Snowflake and dbt. You’ll collaborate with Sales, RevOps, Finance, and Customer Success, ensure data quality with central data teams, and translate findings into actionable recommendations that drive tangible impact. The role sits in the Revenue Analytics team within Revenue Strategy & Operations, focusing on strengthening the analytics foundation and building repeatable assets, with a US base salary range of $98,000–$210,000 and incentive pay up to 100% of base, plus benefits. GitLab emphasizes an inclusive, remote-friendly culture with flexible benefits and equal-opportunity hiring, encouraging applicants from diverse backgrounds while noting location-based eligibility.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The role of Strategic Account Leader on the Public Sector Team is remote (Northeast) and targets U.S. state and local governments and higher education to modernize software development and security, building multi-year account plans and navigating complex procurement cycles. You’ll be the primary contact for strategic and large public sector prospects, own your book of business from pipeline to close and expansion, and collaborate with pre-sales, post-sales, and channel partners to ensure successful rollouts and value realization. Requirements include experience selling to government and higher education, knowledge of the software development lifecycle (CI/CD, secure development, modernization), understanding of procurement vehicles, and a consultative, mission-focused sales approach with strong cross-functional collaboration. The Public Sector Team is distributed and collaborates with system integrators and resellers to deliver compliant solutions, while GitLab promotes a flexible, inclusive remote-work environment with competitive benefits and equal opportunity hiring.

GitLab is an open-core company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to democratize software development and accelerate human progress through AI-enabled collaboration. The role, Strategic Account Leader for the Public Sector, is remote in Florida and focuses on state/local governments and higher education to modernize software development and security in regulated environments. You’ll own a defined book of business, develop multi-year account plans, navigate procurement cycles, and partner with system integrators and resellers, building trusted relationships with CIOs and technical leaders in your first year. You’ll collaborate with pre-/post-sales engineering, customer success, and support to ensure rollout and adoption, while feeding customer feedback into GitLab’s product direction via the public issue tracker. Requirements include experience selling to US state/local and higher education in regulated environments, knowledge of the SDLC/CI/CD and procurement processes, a consultative, mission-focused sales approach, and strong collaboration; the role offers remote work (Florida), a US resident base salary range of $103,700–$183,000 with up to 100% incentive pay, benefits, and an equal opportunity employment policy.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to software and accelerate progress, embedding AI across the SDLC. The company promotes a high-performance, values-driven culture and supports remote work, diversity, and equal opportunity. The role is Strategic Account Leader for the AMER Public Sector Enterprise Team, focused on growing GitLab’s footprint in Federal Civilian agencies and helping modernize government software development securely and efficiently. Duties include building strategic account plans, navigating multi-year procurement cycles, partnering with system integrators and resellers, serving as the main GitLab point of contact, owning the book of business, leading pre- and post-sales activities, and traveling as needed to close large opportunities and drive adoption. Requirements include 5+ years selling to U.S. Federal Civilian Agencies, knowledge of federal procurement and compliance, a consultative and open-source–friendly approach, strong stakeholder management and communication skills, and alignment with GitLab’s values; the US base salary range is $103,500–$188,000 with benefits and incentive pay, and roles are remote with location-based eligibility.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. Their products, including Duo Enterprise and Duo Agent Platform, infuse AI benefits across the entire SDLC, and the company fosters an AI-centric culture where all team members incorporate AI into daily workflows. The Principal Application Security Engineer within the Application Security + Response (ASR) team leads complex security engineering work, driving systemic vulnerability mitigations, threat modeling, vulnerability research, and incident response, while contributing to long-term security architecture. Qualifications include 8+ years in application security or vulnerability research, expert knowledge of security concepts (OWASP Top 10, STRIDE, CVSS), programming in Ruby/Ruby on Rails/Go/TypeScript, experience with SAST/DAST, threat modeling, and CI/CD security, with GitLab welcoming candidates with varying levels of experience. GitLab offers remote, globally available roles with flexible benefits, equity programs, growth support, and a strong commitment to equal opportunity and privacy, encouraging interested applicants to apply.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress by treating AI as a core productivity multiplier. The Principal Product Marketing Manager for GitLab’s security solution set will shape the market narrative across Application Security, Software Supply Chain Security, Security Risk Management, and Compliance, partnering with Product, Engineering, Sales, Customer Success, and Marketing to drive revenue growth and guide security modernization efforts. In the first year, you’ll refine the security value proposition, translate customer and analyst insights into clear messaging and repeatable sales motions, and help security professionals view GitLab as a trusted partner and strategic platform through end-to-end go-to-market plays and persona-based content. Requirements include extensive B2B SaaS product marketing experience in security, deep understanding of security and DevSecOps personas, and the ability to synthesize data into actionable messaging and revenue plays, plus strong communication and familiarity with Agile/DevOps workflows. The Security Product Marketing team is remote and collaborative; the role offers a US-only base salary range of $123,000–$264,000 plus benefits, with incentive pay up to 100% of base for sales roles, and a strong commitment to equal opportunity and accommodation.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, aiming to enable broad collaboration and co-creation of software, with AI embedded as a core productivity multiplier across products and workflows. The Principal Engineer, Infrastructure Security role sits in the Product Security Department and focuses on building a resilient, secure public cloud infrastructure, while shaping the foundation of GitLab’s future SaaS and Self-Managed experiences and dogfooding the security mission. You will independently define multi-year security strategy for cloud infrastructure, design and scope initiatives, architect and drive security automation (e.g., secrets management, certificate automation, security agents), conduct threat modeling, and promote standards adoption through technical influence and hands-on enablement. Required qualifications include expert-level knowledge of cloud security (AWS/GCP/Azure) and Kubernetes, extensive experience with distributed SaaS systems, the ability to lead strategy and mentor engineers, and familiarity with security certifications such as FedRAMP, ISO 27001, SOC 2, and PCI-DSS, all aligned with GitLab values. GitLab supports remote work worldwide with benefits like flexible PTO, equity, growth and development funds, parental leave, and home office support, and maintains an inclusive, equal-opportunity policy with recruitment and privacy guidelines.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable everyone to contribute to software and accelerate human progress through collaboration and AI-driven productivity. The company emphasizes a high-performance culture guided by its values, continuous knowledge exchange, and a commitment to transforming software development, with products like Duo Enterprise and Duo Agent Platform delivering AI benefits across the SDLC. The Principal Field Security Engineer role focuses on tackling complex customer security challenges at the intersection of technical architecture and business requirements, providing technical guidance, security content, and helping customers see how GitLab's controls meet compliance and risk needs. Responsibilities include leading customer engagement and assurance, contract and legal review, security evangelism and thought leadership, strategic initiatives, and enabling Sales-facing teams to discuss security effectively with customers. Requirements include 10+ years in information security (with at least 5 in customer-facing roles), expertise in standards such as SOC 2, ISO 27001, FedRAMP, GDPR, and NIST, strong cross-functional collaboration and communication, and a US base salary of $200,000–$280,000 plus incentives, with remote work and commitment to equal opportunity and accommodations.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad contribution and co-creation that accelerates human progress and innovation. The Data System Architect role will drive the strategic evolution of GitLab's data platform, architect scalable distributed data systems across SaaS and self-managed deployments, and define enterprise data product standards, governance, and monetizable data services and APIs. The role includes embedding AI-driven patterns with product/engineering, designing event-driven systems using Argo, Airflow, and Kubernetes, and architecting end-to-end data lifecycle and consolidated metadata with CI/CD for data. Required experience includes leading large-scale distributed data systems in regulated environments, building multi-modal data services with monetization and governance, and hands-on work with Python, Docker, Airflow, Trino, Postgres, and graph metadata, plus cloud/on-prem deployment expertise and AI-driven architectures. GitLab offers remote worldwide roles with location-based salary ranges, comprehensive benefits, equity, and a strong commitment to equal opportunity and inclusive recruitment.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration. The Principal Database Engineer will design and lead the PostgreSQL backbone powering GitLab.com and thousands of self-managed deployments, addressing data growth, upgrades, reliability, and future data architecture including sharding and multi-database support. You will lead architecture for GitLab.com PostgreSQL infrastructure, build proactive health and reliability frameworks, drive database best practices, own end-to-end observability, and evaluate modern database technologies to improve reliability and product capabilities. Requirements include extensive PostgreSQL experience in large-scale distributed production environments, deep knowledge of internals, automated failover and self-healing platforms, hands-on full-stack coding, IaC/GitOps principles, and the ability to influence multiple teams. The role is within Data Engineering and Monetization, remote, with a United States salary range of $157,900–$338,400, plus benefits, equity, and supportive policies; GitLab emphasizes equal opportunity and inclusive hiring.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and a culture that treats AI as a core productivity multiplier. The role, within the Pricing team in Product, will shape pricing, packaging, and monetization for the AI-powered platform (including GitLab Duo) by turning sales, product usage, and billing data into clear guidance in partnership with Product, Sales, Finance, and Go-to-Market. Key responsibilities include analyzing pricing performance with SQL and Python or R, building Tableau dashboards, developing predictive and scenario models, evaluating usage-based pricing, conducting pricing research (Van Westendorp, Gabor-Granger, conjoint, MaxDiff), and establishing measurement frameworks for senior leadership. Requirements include SaaS pricing analytics experience, advanced SQL and Python/R skills, expertise building BI dashboards, knowledge of discount strategy and usage-based pricing, familiarity with pricing research methods, and the ability to communicate across Product, Finance, Sales, and GTM. The role is remote/global with a United States base salary range of $84,000–$180,000, plus benefits and growth opportunities, and GitLab emphasizes equal opportunity and inclusion, with accommodations available, location-based eligibility notes, and encouragement to apply even if you don’t meet every listed qualification.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world and to accelerate progress through broad participation and AI-enabled productivity. The New Business Account Executive role focuses on acquiring net-new customers in a greenfield territory, building pipeline, managing the full sales cycle from outreach to close, and collaborating with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success. Key responsibilities include maintaining pipeline, conducting discovery to quantify business impact, navigating multi-stakeholder C-level buying committees, developing strategic territory plans, coordinating technical evaluations and proofs of concept, and applying MEDDPICC and Command of the Message while keeping Salesforce up to date. Requirements include B2B SaaS experience in net-new logo acquisition, track record in building territories from scratch, familiarity with consumption-based models, strong discovery and consultative selling to executives, and proficiency with a modern sales tech stack; candidates from varied backgrounds are welcome. The New Business team operates like a startup within GitLab, focusing on untapped markets and high-velocity outbound motions across regions, with remote roles and global hiring; GitLab offers benefits such as flexible PTO, equity, parental leave, and accommodations, and is an equal opportunity employer committed to diversity and inclusion.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable broad contribution and accelerate progress through AI-enabled teamwork across the software development lifecycle. The New Business Account Executive role in the United States focuses on acquiring new logos, building a greenfield, fully remote territory, and guiding prospects through initial evaluations to generate Net ARR. Responsibilities include owning the full sales cycle from outreach to close, maintaining 3-4x pipeline, conducting 3-5 discovery meetings daily with senior stakeholders, navigating multi-stakeholder buying processes, and coordinating with Solutions Architecture and Customer Success for evaluations and POCs, while mastering MEDDPICC/Command of the Message and maintaining Salesforce hygiene. Requirements include a track record in B2B SaaS new-business sales in the US, success closing in greenfield or underpenetrated markets, experience with complex cycles and value-based selling, strong discovery/qualification skills, familiarity with modern methodologies, and excellent communication and adaptability for a fully remote role. The team is an all-remote New Business group supported by coaching and enablement, with a base salary range of $66,000–$117,000 plus incentive pay up to 100%, and benefits including PTO, equity, parental leave, and home-office support, all within GitLab’s commitment to equal opportunity and inclusive hiring.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, accelerating progress through AI-enabled collaboration. The New Business Account Executive role focuses on acquiring new logos, expanding into untapped territories, and owning the full sales cycle with a high-velocity, hunter mindset (40-50% pipeline generation, 3-4x pipeline). Responsibilities include 3-5 high-quality discovery meetings per day, navigating complex multi-stakeholder deals with executives and IT leaders, developing territory plans, and coordinating with Solutions Architecture and Customer Success for evaluations, POCs, and smooth post-sale transitions, while mastering MEDDPICC and the Command of the Message and maintaining Salesforce hygiene. Requirements include 3-5+ years of B2B SaaS sales with at least 1 year in new business, a top-decile track record for new logo acquisition, strong pipeline generation skills, experience with consumption-based models, and proficiency with a modern sales tech stack to manage 15-20+ active deals. The New Business team operates like a startup within GitLab, valuing challenge, accountability, and growth, offering remote work, growth opportunities, and an affirmative-acting culture, with global hiring and location-based eligibility.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The New Business Account Executive will focus on net-new logo acquisition in a greenfield territory, building relationships with C-level and senior technical buyers, and managing the full sales cycle from first outreach to close while generating pipeline through consistent prospecting. You will collaborate with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success to navigate complex multi-stakeholder buying processes, run discovery, orchestrate proofs of concept, and apply MEDDPICC and Command of the Message to forecast predictably in Salesforce. Requirements include B2B SaaS sales experience focused on new business with net-new logos, success building territories from scratch, comfort with consumption-based models, strong discovery and consultative selling to executives, and proficiency with modern sales tools; candidates with varied backgrounds are welcome. The role sits on the New Business team, is remote-global, offers a US base salary of $66,000–$117,000 with incentive pay up to 100% of base, and a benefits package, while GitLab emphasizes equal opportunity and an inclusive, privacy-conscious workplace.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The New Business Account Executive role in India focuses on acquiring new logos, building a greenfield territory, and guiding prospects through initial evaluations of GitLab’s AI-powered platform, owning the full sales cycle from outreach to close. You will build 3-4x pipeline with 40-50% of your time on prospecting, run 3-5 high-quality discovery meetings daily with senior stakeholders, navigate multi-stakeholder buying committees, develop territory plans, and partner with Solutions Architecture and Customer Success on POCs and smooth post-sale transitions, while mastering MEDDPICC and Command of the Message and maintaining Salesforce hygiene. Requirements include 3-5 years of B2B SaaS sales experience with at least 1 year in new logo acquisition in India or similar high-growth markets, experience with consumption-based models, strong discovery and value-based selling skills, ability to manage 15-20+ active deals, and proficiency with a modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense. The team is distributed, remote, startup-spirited, with development support and a culture of growth, accountability, and knowledge sharing; GitLab offers benefits such as flexible PTO, equity, parental leave, home office support, and is an equal opportunity employer with location-based eligibility and accommodation policies.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The role described is a Support Manager, who will hire and develop a world-class Support Engineering team, shape the regional customer support experience, scale processes, and collaborate across departments to ship tools that improve efficiency. Key responsibilities include mentoring engineers, building scalable workflows, driving ownership and accountability, conducting regular 1:1s, training for technical interviews, and leading cross-functional efforts to align with customer needs and continuously improve the customer experience. Qualifications include proven ability to lead technical, customer-facing teams, design processes that boost efficiency, manage the full support lifecycle, strong analytical and problem-solving skills, and experience with Linux system administration and web frameworks such as Ruby on Rails, Python/Django, PHP/Laravel. The role is remote with a US salary range of $98,000–$210,000, plus equity, benefits, and growth opportunities; GitLab emphasizes equal opportunity and inclusive practices, offering a Growth and Development Fund, parental leave, home office support, and globally distributed hiring guidelines.

GitLab is an open-core AI-powered DevSecOps platform serving more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration. The Manager, Renewals - AMER will lead a five-person Renewal Manager team across the Americas, coaching for accurate forecasting, disciplined renewal processes, and seamless renewals in partnership with Sales, Customer Success, and leadership. Responsibilities include refining renewal forecasting to provide predictable quarterly and annual revenue within 5% accuracy, building automated Salesforce workflows, leveraging Gainsight to monitor health, and driving 70%+ retention and on-time renewals. Requirements include proven leadership, renewal forecasting expertise, Salesforce and Gainsight proficiency, ability to navigate complex customer conversations, and strong communication; renewal, customer success, or sales operations background is preferred. The role is remote with a US salary range of $83,300–$147,000 plus incentive pay up to 100% of base, along with benefits, equity options, and GitLab’s commitment to equal opportunity and inclusion.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute and co-create software while embracing AI as a productivity multiplier and maintaining an inclusive, high-performance culture. The Security Manager of the Product Security Incident Response Team (PSIRT) will protect GitLab products by owning processes for analyzing, validating, and coordinating responses to vulnerabilities, working across product security, engineering, and vulnerability research, and guiding vulnerability disclosure. Responsibilities include driving strategy and execution for vulnerability analysis and remediation, coordinating cross-functional remediation, improving validation of fixes, leading security releases, and driving automation and documentation to streamline triage and response. Qualifications include leading vulnerability triage, remediation, and disclosure in a software security context; deep knowledge of application and code security; data-driven risk assessment; cross-functional leadership; mentoring security engineers; and the ability to lead a distributed, remote team across time zones with clear communication. The PSIRT also manages Coordinated Vulnerability Disclosure and bug bounty programs; GitLab offers a US salary range of $140,000–$250,000 plus benefits, remote-friendly policies, equity, and growth opportunities, and is an equal opportunity employer with inclusive hiring practices.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable everyone to contribute to software and accelerate progress, with a culture that embraces AI, values diverse voices, and emphasizes high performance and knowledge sharing. The Manager, People Business Partners, Engineering role is a strategic partner to senior engineering leaders (VP/Sr Director), focusing on changing and maturing engineering organizations, job architecture and leveling, leadership transitions, and building a consistent, high‑performing culture across distributed teams. Key responsibilities include driving engineering job architecture changes and levels, leading calibrations and other engineering people processes, advising on organization design and change management, collaborating with Talent Management, and using data and feedback to improve effectiveness and plan engineering offsites. Qualifications include prior experience as a People Business Partner or similar for engineering or technical organizations, a track record of partnering with senior leaders, experience with globally distributed teams, comfort with organizational change, strong communication, and a willingness to learn GitLab’s ways of working. The Engineering PBP team operates globally with US/EMEA time-zone overlap, expects quarterly travel for offsites, supports remote work, and offers benefits such as PTO, equity, growth funds, parental leave, and an inclusive, merit-based hiring policy.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company treats AI as a core productivity multiplier and expects all team members to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. The Major Account Executive role, based in Paris, will own and grow strategic Paris-based accounts, guiding them through the full sales cycle with a consultative, solution-focused approach to adopt GitLab’s platform. You’ll coordinate cross-functional teams (Solutions Architecture, Customer Success, Professional Services, Marketing, Channel partners) to develop account plans, tailor proposals, and lead rollout, adoption, and expansion, with ongoing prospecting and stakeholder engagement. Requirements include experience managing complex enterprise accounts and meeting quota, the ability to communicate with C-level stakeholders and translate technical capabilities into business outcomes, and comfort working remotely; GitLab supports flexible PTO, equity, parental leave, and an inclusive, equal-opportunity environment.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform, used by more than 100,000 organizations, with a mission to enable everyone to contribute and co-create the software that powers our world. As a Major Account Executive based in Switzerland, you will own and grow some of GitLab’s most complex and strategic customer relationships, guide the full sales cycle with a consultative, solution-focused approach, and coordinate virtual teams to deliver value and drive adoption. In your first year, you’ll focus on understanding customers’ business strategies, building account plans, and turning complex opportunities into sustainable strategic wins, while leading end-to-end sales and ensuring successful rollout and expansion. You’ll need experience owning major accounts in complex organizations, a track record of quota attainment through consultative selling, strong communication to senior and C-level stakeholders, familiarity with Git and software development tools, and the ability to learn and apply GitLab in customer conversations; collaboration with cross-functional teams and independent remote work are required. The team is all-remote and cross-region, focusing on deep multi-year relationships and modernization of software development practices; GitLab provides benefits such as health, finances, and growth, equity, and parental leave, with a commitment to equal opportunity and a recruitment privacy policy, encouraging applicants from diverse backgrounds.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-enabled collaboration. The role is a Site Reliability Engineer on the Dedicated team, focused on Environment Automation to power and manage hundreds of isolated GitLab environments across cloud providers, treating infrastructure as code and automating lifecycle tasks. You’ll design and evolve infrastructure automation with Terraform, Ansible, and Kubernetes, debug production issues, build deployment and orchestration tooling, and contribute to an observability stack for multi-tenant environments while participating in on-call and post-incident reviews. Requirements include hands-on SRE experience with production Kubernetes, IaC tooling, distributed/cloud environments, incident response, and a proactive automation mindset; basic Go or Ruby skills are valuable but not required, and candidates from diverse backgrounds are welcome. The team operates fully remotely across regions, focusing on reliability, scalability, performance, and security for GitLab Dedicated, with emphasis on collaboration, transparency, documentation, and an inclusive environment plus stated benefits and location considerations.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, inclusive culture where all voices are valued. The role is Intermediate Site Reliability Engineer in the Database Operations team, responsible for the PostgreSQL infrastructure powering GitLab.com, automating tasks, improving performance, and designing scalable solutions for hundreds of thousands of concurrent users. You’ll automate operational tasks, build observability and self-service tooling, participate in incident response and capacity planning, and lead projects such as automated provisioning, backup testing, dashboards, and efficiency improvements. Requirements include hands-on PostgreSQL experience at scale in large production environments, automation tooling skills (Ansible, Terraform, Chef, Puppet), strong SQL and data modeling abilities, experience with distributed SaaS, and excellent communication with a propensity to mentor others, all within a remote-friendly culture with comprehensive benefits and a commitment to equal opportunity.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable broad contribution and accelerate progress through AI-enabled productivity in a remote, values-driven culture. The role is a Fullstack Engineer on the AI Engineering: Editor Extensions Multi-Platform team, building tools to bring GitLab Duo into developers’ daily workflows across JetBrains IDEs, the terminal, and future multi-platform interfaces, primarily using TypeScript with Kotlin for JetBrains plugins and shared UI systems. You’ll contribute across the stack to TypeScript/Node.js services powering the Duo CLI, develop the JetBrains IDE plugin with Kotlin, enhance the GitLab Language Server, and build modern Vue 3-based UI components. The team works fully remotely and asynchronously, focusing on multi-platform experiences across JetBrains IDEs, Visual Studio, and a CLI, collaborating with product, design, and other engineering teams while shaping architecture and internal standards. GitLab is an equal opportunity employer with inclusive hiring practices, offering benefits like flexible PTO, equity, and growth funds, and encouraging applicants to apply even if they don’t meet every qualification, with information on location eligibility and accommodations provided.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-enabled collaboration and a high-performance, inclusive culture. The Growth team focuses on onboarding, activation, and reactivation across the customer journey, and the Intermediate Fullstack Engineer (Ruby/Vue.js) role will shape how users discover and adopt GitLab by designing experiments, building onboarding and personalization features, and collaborating with product, design, and data analysts in a remote setting. You’ll design and iterate A/B tests, implement backend Rails features and frontend Vue experiences, build onboarding flows and in-product prompts, analyze experiment results with data analysts, and help maintain the Growth experimentation framework while shipping high-impact features across the platform. Qualifications include professional experience with Ruby on Rails and modern JavaScript (ideally Vue.js), strong Git and deployment workflow knowledge, hands-on A/B testing and data analysis skills, SaaS onboarding/activation experience, PostgreSQL experience, and the ability to work effectively in a distributed, asynchronous environment; GitLab emphasizes growth mindset and inclusivity. The role is within GitLab’s Growth team, which operates fully remotely; benefits include flexible PTO, equity and employee stock purchase plan, parental leave, and home office support, and GitLab is an equal opportunity employer with a comprehensive recruitment privacy policy and location-based eligibility considerations.

GitLab is an open-core software company that offers the most comprehensive AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The Backend Engineer role on the GitLab Delivery Operate team focuses on delivering and supporting GitLab for self-managed customers by building and maintaining the infrastructure, tooling, and automation that power deployment methods across Omnibus, GitLab Helm Charts, the GitLab Environment Toolkit (GET), and the GitLab Operator. Key responsibilities include evolving Omnibus and Helm Charts, enhancing GET and the Operator for Kubernetes-native lifecycle management, improving installation and upgrade automation for large-scale deployments, addressing security with the Security team, and building CI/CD pipelines to validate deployment tooling. Qualifications include experience building backend services in production, Kubernetes experience with Helm, proficiency in Ruby and Go, Terraform and IaC practices, PostgreSQL and observability tools such as Prometheus and Grafana, plus strong collaboration and documentation skills and a willingness to grow into new deployment stack areas. GitLab supports remote global work, flexible benefits, equity and development programs, and an inclusive, equal-opportunity culture, and welcomes applicants from diverse backgrounds even if they do not meet every listed qualification, with privacy and accommodation provisions in recruiting.

GitLab is an open-core software company with an AI-powered DevSecOps platform used by more than 100,000 organizations, and its mission is to enable everyone to contribute to and co-create software, with AI as a core productivity multiplier across the company. The role is an Intermediate Backend Engineer on the Plan: Project Management team, where you’ll shape Agile Planning features in a high-scale Ruby on Rails and PostgreSQL environment, collaborating with frontend and backend engineers, UX designers, and product managers across time zones. You’ll turn product ideas into small, iterative backend deliveries, design and evolve REST and GraphQL APIs, maintain high-quality, test-covered Ruby code, review others’ changes, and identify technical debt to improve performance for scaling project management features. Qualifications include professional experience building Rails backends, PostgreSQL database design and optimization, REST/GraphQL API development, understanding of distributed systems, and strong communication in an agile, distributed team. GitLab supports its employees with flexible PTO, equity, growth funds, parental leave, and home-office support, emphasizes remote, asynchronous collaboration, and maintains an equal-opportunity policy with recruitment privacy and location-based guidelines.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-powered productivity and an inclusive, collaborative culture. This role is for an Intermediate Backend Engineer on the Plan: Knowledge group, building a knowledge platform next to planning, coding, and deploying, using Ruby on Rails and GraphQL to power Wiki, Pages, Markdown, text editors, and the GitLab Query Language (GLQL). You’ll develop Rails services, design intuitive GraphQL APIs, improve reliability and performance, write automated tests with RSpec, review code, document features, and collaborate with frontend, product, UX, and security while investigating production issues. Required skills include proficiency in Ruby on Rails, ActiveRecord, Redis, API design (including GraphQL), PostgreSQL, and RSpec testing, with strong Git practices, collaborative, iterative work style, and clear communication. The Plan: Knowledge team, consisting of about five engineers plus PM, Engineering Manager, Product Designer, and Technical Writer, focuses on evolving GitLab from a documentation tool into a robust knowledge platform, and GitLab offers benefits such as flexible PTO, equity, parental leave, remote work, and a strong commitment to equal opportunity and accommodation.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration. The role is an Intermediate Backend Engineer on the Analytics Instrumentation team, building GitLab’s product analytics capabilities from the ground up, owning backend systems and APIs for scalable event collection, analytics workflows, and internal tooling, with an emphasis on privacy-focused data collection. Responsibilities include designing analytics instrumentation, building scalable Ruby on Rails backends and data models (e.g., PostgreSQL), maintaining robust REST and GraphQL APIs, collaborating with Product, Engineering, Customer Success, and Data teams, and contributing to architectural decisions (with some frontend work as needed). Requirements include proficiency in Ruby on Rails production services, experience with relational databases for analytics, REST/GraphQL API design, familiarity with Git-based workflows and CI/CD, frontend experience with JavaScript/React/Vue or willingness to learn, and the ability to work autonomously in a remote, asynchronous environment. The Analytics Instrumentation Group is a distributed, cross-functional team focusing on privacy-aware analytics frameworks, with supportive benefits, remote opportunities, and an equal-opportunity, merit-based hiring policy that includes location-based guidelines and accommodations.

GitLab is an open-core software company that provides the most comprehensive AI-powered DevSecOps Platform, used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. As an Intermediate Backend Engineer on the Custom Models team, you'll help build Duo Self-Hosted—letting customers run AI-powered features in private environments and connect GitLab to their own AI models—using Ruby on Rails, JavaScript, and Python, with asynchronous collaboration across time zones. You'll work on projects like extending Duo Self-Hosted to securely plug in customers' own LLMs and AI providers and improving performance and stability for large enterprise GitLab instances using AI. Responsibilities include designing, implementing, testing, and maintaining backend services and APIs (REST/GraphQL), writing maintainable code and tests, diagnosing production issues, addressing bugs, and owning projects from proposal through deployment while optimizing for scalability and performance. The team is distributed across Europe, Australia, and Canada and collaborates with the AI Framework, MLOps, and Model Validation teams, while GitLab offers remote work, flexible benefits, equity, and a strong commitment to equality and inclusion.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and accelerate human progress. The role is Intermediate Backend Engineer on the next-generation Security Platform Management team, building greenfield enterprise security solutions and owning backend systems and APIs such as a new Security Manager role system, asset inventory with posture sharing, and unified configuration across GitLab's security tools, with a distributed team across the US, Israel, and India. Responsibilities include designing and developing the security platform capabilities in Ruby on Rails with PostgreSQL, building scalable services, and maintaining REST and GraphQL APIs, while collaborating with Infrastructure, Policies, and Security Insights teams and contributing to architecture decisions. The team is part of GitLab’s Security Risk Management, consisting of eight backend engineers, one Product Manager, and one UX designer, focused on greenfield, cross-functional delivery in an asynchronous, all-remote environment. GitLab emphasizes equal opportunity, remote hiring worldwide, and employee benefits, and invites applicants from underrepresented groups to apply even if not all qualifications are met, with location-based eligibility and accommodation options.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-enabled workflows. The role is for an Intermediate Backend Engineer on the Verify: CI Functions Platform team within Verify: Runner, focusing on re-architecting GitLab Runner for very large-scale CI/CD and building the foundational platform for CI Functions. You’ll design and develop secure, high-performance features in Go for the CI Functions Platform and GitLab Runner, assess feasibility with Product, implement proof-of-concept solutions, and contribute to architecture discussions for scaling across cloud, Kubernetes, and on-prem environments. Take end-to-end ownership of features from design through deployment and monitoring, collaborate with cross-functional partners, and help diagnose customer issues to feed back into the product. GitLab offers benefits including flexible PTO, equity, growth funds, parental leave, remote work, and a strong commitment to equal opportunity and non-discrimination, along with global hiring guidelines and a recruitment privacy policy.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The company promotes AI as a core productivity multiplier—integrating AI into daily workflows—and values a high-performance culture where all voices are valued. The role is an Intermediate Backend Engineer on the Monitor: Platform Insights team, building a unified data event platform with high-scale Golang services and PostgreSQL/ClickHouse integrations to provide dashboards across the DevSecOps lifecycle. Key responsibilities include developing backend components, designing performant database interactions, collaborating across product and UX teams, ensuring secure, maintainable code, and integrating monitoring and insights with tools like Prometheus and Grafana. The Platform Insights team is a small, distributed group within GitLab's Monitor stage, focusing on scaling high-volume event ingestion and analytics, while GitLab hires globally for remote roles and provides comprehensive benefits and a commitment to equal opportunity and accommodations for diverse candidates.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through collaboration and AI-enabled productivity. The Development Tooling team builds internal tools, frameworks, and infrastructure abstractions to remove friction in how GitLab engineers build, test, and ship software, using Go and technologies like Docker, GitLab CI, Prometheus, Grafana, and various data stores. As an Intermediate Backend Engineer, you’ll design, develop, and maintain backend tooling and APIs, improve local development tooling, and collaborate to turn recurring pain points into robust, self-service solutions with end-to-end ownership and documentation. Required skills include strong Go experience in large or monorepo codebases, experience with developer tooling and CI/test automation, familiarity with SQL/NoSQL, monitoring and logging (Prometheus, Grafana, Elasticsearch), cloud-native tooling, and the ability to work asynchronously with cross-functional teams. The role is on an all-remote Development Tooling team within the Developer Experience stage, with growth opportunities and GitLab’s inclusive, equal-opportunity policies supporting employees in globally eligible locations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through co-creation. AI is embedded as a core productivity multiplier, and the company maintains a high-performance, remote, asynchronous culture where all team members are encouraged to incorporate AI into daily workflows. The Fullstack Engineer role on the Contributor Success team focuses on improving contributor efficiency by leading projects, coaching cohorts, tracking contributions with metrics, collaborating with Programs, serving as a permanent member of GitLab’s merge request coaching team, and traveling to customer sites to onboard and guide new contributors. Required qualifications include Ruby and JavaScript fullstack development, strong Git and contribution workflows, active open-source involvement, coaching and communication skills, and comfort working in a distributed, remote environment. GitLab offers comprehensive benefits, equity programs, growth support, and a strong commitment to equal opportunity and accommodation, encouraging applicants from diverse backgrounds to apply even if they don’t meet every qualification.

GitLab is an open-core software company offering an AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, inclusive culture driven by its values and knowledge sharing. The GTM FP&A role partners with CRO leadership to provide timely, data-driven decision support, owns annual planning and the long-term financial model, and supports the Customer Success, Renewal, and Professional Services teams. Responsibilities include building and maintaining Google Sheets-based CS and PS P&L models for forecasting, leading quarterly business reviews and monthly forecast cycles, coordinating month-end close with Accounting, and communicating performance to FP&A leadership and Sales managers. Requirements include FP&A experience with forecasting and performance analysis, strong modeling and data analysis skills, and Google Sheets proficiency, with preferred qualifications such as a finance degree or certifications and experience with NetSuite/Adaptive Insights; GitLab supports remote work with benefits and an equal-opportunity policy, including location-based guidelines.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The Engineering Manager for the Auth Infrastructure team will lead a distributed group building the core authentication and authorization infrastructure across all GitLab deployment models, focusing on secure, scalable identity services and a zero-trust, microservices-based platform. Responsibilities include guiding the design and implementation of Envoy-based proxy layers, token services, and policy decision components, ensuring high throughput, zero-downtime migrations, and seamless integration across GitLab.com, self-managed, Dedicated, and air-gapped environments, in collaboration with multiple teams. Candidates should have leadership experience in infrastructure-focused teams and strong expertise in proxies/edge routing (Envoy, Traefik, HAProxy, nginx), Go and/or Rust, service mesh, mTLS, zero-trust concepts, JWT/Macaroon-based identity, and Kubernetes/cloud-native patterns. The role is remote/global, with a base US salary range of $131,600–$282,000 plus benefits, equity, and growth opportunities; GitLab is an equal opportunity employer with inclusive policies.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software powering our world and to embed AI as a core productivity multiplier across products and workflows. The Fulfillment sub-department powers the infrastructure behind GitLab's purchasing and licensing, and as Engineering Manager for Fulfillment you'll lead a globally distributed team responsible for critical self-service purchasing and licensing functionality, set a platform vision, and collaborate with Product, Sales, Finance, Support, and IT to improve the buyer experience. You will lead and develop the team, translate vision into quarterly objectives and roadmaps, drive adoption and reliability metrics (checkout success, time to provisioning, license activation errors), own end-to-end delivery, improve processes and tooling, review architecture and code, and ensure SOX/GDPR compliance and security best practices. The role requires proven experience leading distributed SaaS engineering teams, designing scalable fulfillment or billing platforms and complex enterprise checkout/licensing integrations with third-party systems, hands-on frontend and stack familiarity (HTML/CSS/JS, React/Vue), and the ability to mentor in a remote, asynchronous environment while aligning diverse stakeholders. The team collaborates across GTM, Finance, Analytics Engineering, and product PM, focusing on reliability, architecture, data models, developer experience, and AI-powered workflows, while GitLab offers benefits like flexible PTO, equity, parental leave, remote work, and a strong equal opportunity policy, maintaining an inclusive, globally distributed workforce with location-based eligibility where applicable.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps Platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. As Engineering Manager for the Database Reliability, Scale & Operations team, you will lead the group that owns GitLab.com’s PostgreSQL backbone, shape database strategy and architecture, and drive operational excellence across the SDLC. You will hire and coach engineers, set clear objectives, enforce healthy database practices, collaborate with Platform/Infrastructure, Product, Development, and Support teams, and serve as the Tier-2 on-call escalation while guiding PostgreSQL scaling projects. Candidates should have experience leading distributed engineering teams responsible for reliability and scale in production, design and operate databases at scale (including PostgreSQL and distributed data stores), define cost-conscious strategies, and communicate effectively with technical and non-technical stakeholders. The team focuses on the full lifecycle of PostgreSQL powering GitLab.com, GitLab offers remote roles and a US salary range of $131,600–$282,000 plus benefits, and the company emphasizes equal opportunity, inclusion, and support for diverse backgrounds and location flexibility.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, fostering a high-performance, values-driven culture and a fully remote, inclusive workplace. The role is Director of Sales Incentive Compensation within the Revenue Strategy and Operations team, owning the design, operation, and improvement of incentive programs for the CRO organization across Sales, Customer Success, Professional Services, Channel/Partnerships, and Revenue Operations. Responsibilities include leading the annual incentive design cycle, building and maintaining compensation frameworks, establishing governance, delivering analytics and reporting, modeling scenarios with Finance, and coordinating with Legal and Compliance for global, compliant administration. Required experience encompasses designing and scaling global incentive programs for diverse go-to-market roles, strong analytical and modeling skills, clear communication, alignment with GitLab’s values, and familiarity with tools like Xactly or CaptivateIQ. The base US salary range is $167,000–$313,000 (plus up to 100% incentive pay for sales roles), with benefits, equity consideration, and a commitment to flexible work, growth, and inclusive, equal-opportunity hiring practices.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, values-driven culture where all voices are valued and knowledge is continuously shared. The Director, Regional Sales New Business, EMEA will build and lead a dedicated new-logo function across Europe, report to the VP for New Business, design a scalable sales strategy to win first-order deals, and hire and coach Account Executives to shorten cycles to six months or less. You’ll drive pipeline and revenue by focusing on new logos and whitespace within the ideal customer profile, collaborating with marketing, sales operations, enablement, and leadership, and using tools like Salesforce, Clari, Gong, and Outreach to forecast and coach the team. The role requires experience leading distributed field sales teams in open source, DevOps, or SaaS, strong relationships with executive stakeholders, regional EMEA knowledge, and a willingness to work in a fully remote, diverse environment with equitable hiring practices and comprehensive benefits.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, built around enabling everyone to contribute and collaborate across the software development lifecycle. The Director, Regional Sales - New Business (Japan) will lead a distributed, all-remote team of Account Executives to win new logos across Japan, targeting 24,000 ICP accounts with deals up to 25k, reporting to the APJ Director for New Business. Key duties include designing and executing a scalable new-business strategy, driving pipeline and accelerating deals to six months or less, collaborating with marketing, sales operations, and enablement, and using tools like Salesforce, Clari, Gong, and Outreach to forecast and coach. Requirements include a proven track record leading high-performing field sales in open source, DevOps, or SaaS with a focus on new logos, experience coaching AEs, managing large mixed account bases in Japan, and strong stakeholder management, with a preference for candidates from diverse backgrounds. The team operates across Japan with a focus on building scalable processes and an operating model for GitLab’s new-business engine, while GitLab offers benefits such as flexible PTO, equity, parental leave, and home-office support, and maintains an equal opportunity, privacy-respecting workplace.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, leveraging AI as a productivity multiplier across the SDLC. The company fosters a high-performance, values-driven culture that emphasizes knowledge sharing, innovation, and inclusive collaboration with industry leaders. The role is Director of Regional Sales for Italy, responsible for building the Italian sales presence from the ground up, driving revenue growth, implementing disciplined sales processes, and collaborating cross-functionally, reporting to the VP of Sales. Responsibilities include leading a small team of Account Executives, acquiring new logos in Italy, building market reputation, establishing operating rhythms and go-to-market strategies, and analyzing pipeline to adjust plans and inform regional strategy. Requirements include experience building high-performing Italian sales teams, GTM planning, balancing hands-on field work with strategic leadership, familiarity with B2B software/open source/DevSecOps, MEDDPICC, strong relationship-building, and comfort working in a remote environment; GitLab offers flexible benefits and is an equal opportunity employer with a strong commitment to inclusion.

GitLab is an open-core company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad contribution to software and accelerate human progress. The Regional Director for Commercial AMER will lead a 5-person sales team to drive adoption among commercial customers and own software bookings and revenue in the territory. Responsibilities include building a healthy pipeline, setting performance metrics, refining territory design, forecasting, coaching on deal strategy, and collaborating with Sales Ops, Marketing, and Customer Success. Requirements include proven leadership of commercial sales teams in open source/DevOps/SaaS, experience with CRM/automation tools, market analysis, strong customer and partner relationships, executive communication, and being located in the Eastern or Central Timezone. The role is part of a distributed, remote AMER Commercial Sales team, with base pay in the US range of $136,000–$240,000 plus up to 100% incentive pay, plus benefits and equity, and GitLab emphasizes equal opportunity and inclusive hiring.

GitLab is an open-core AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable broad contribution and co-creation, fostering a high-performance, values-driven culture. The Director, Global Compensation will shape GitLab's global compensation strategy and programs, aligning them with business priorities, values, and multi-region needs, and partner with People, Finance, Legal, and leaders to manage the full lifecycle of compensation design, operations, analytics, and communications. Responsibilities include owning base salary structures, short- and long-term incentive programs, scalable job architecture and pay ranges, governance of merit and promotion cycles, equity planning, and executive compensation support with clear, data-driven decision making. Requirements include extensive experience in global compensation design across functions and regions, advisory experience with executives, strong analytics and modeling skills, governance and compliance focus, and excellent communication; familiarity with tools like Workday and Google Workspace, and alignment with GitLab values. The Total Rewards team is small and all-remote, focusing on fair, scalable, data-driven compensation; the US base salary range is $167,000–$313,000 (bonuses and equity are separate), with benefits and a commitment to equal opportunity and inclusive hiring practices.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, designed to enable everyone to contribute and co-create software, accelerating progress through AI-enabled collaboration. The Director, Ecosystem Sales, EMEA will lead a team of Ecosystem Sales Managers to grow the business with hyperscalers, regional and global system integrators, resellers, and distributors, building senior relationships with AWS and Google and shaping region-specific go-to-market strategies that connect GitLab’s platform to partner-led opportunities. You’ll own partnership revenue targets, drive partner-influenced and partner-sourced pipeline, and collaborate with sales, marketing, product, and enablement to align ecosystem efforts with regional priorities, while strengthening the EMEA partner landscape and identifying new strategic partners and integrations. The role requires experience growing strategic partnerships with enterprise tech companies across EMEA, a track record of partner-influenced and partner-sourced revenue in multi-country environments, deep knowledge of DevOps, cloud, and enterprise software, and the ability to lead distributed teams and build senior-level relationships in a global, remote-first setting. The EMEA Ecosystem Sales team consists of 8 managers within a global, all-remote organization, and GitLab offers benefits such as Flexible PTO, equity, growth funds, parental leave, remote-work support, along with a commitment to equal opportunity, privacy, and inclusive hiring practices.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI. The company promotes a high-performance, inclusive culture where AI is a core productivity multiplier and team members are encouraged to incorporate AI into daily work. The Director, Ecosystem Sales, AMER role leads a team of Ecosystem Sales Managers to grow GitLab’s business with hyperscalers, regional/global system integrators, resellers, and distributors in the Americas, building senior relationships with AWS and Google and shaping region-specific go-to-market strategies. Responsibilities include owning partnership revenue targets, driving partner-influenced and partner-sourced pipeline, coordinating with sales, marketing, product, and enablement to integrate partner solutions, and developing localized campaigns and technical integrations. Requirements include experience growing strategic enterprise partnerships in AMER, leading distributed partner teams across time zones, strong senior-relations and communication skills, and comfort working in a global remote environment; the AMER team consists of 8 remote Ecosystem Sales Managers, and the US base salary range is $95,200–$252,000 USD with up to 100% incentive plus benefits and an equal opportunity policy.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The Deal Desk Analyst role partners with AMER Sales and Revenue, serving as the first line of support in the Quote to Cash process for sales-assisted quotes in Salesforce and guiding deals toward compliant, scalable solutions. Responsibilities include owning the quote review process, validating opportunities and order forms, reviewing contracts for accuracy and intent, and troubleshooting in SFDC, Zuora CPQ, or spreadsheets while collaborating with Sales, Billing, AR, and Revenue teams. Requirements cover experience in deal desk or similar quote-to-cash roles, strong CPQ/SFDC skills (Zuora or similar), ability to interpret commercial contracts, high attention to detail, problem-solving, and cross-functional collaboration, with knowledge of consumption-based pricing and revenue recognition as helpful additions. The role is fully remote, supported by a growth-focused culture and benefits, and GitLab emphasizes equal opportunity and non-discrimination with location-based eligibility and accommodations as needed.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration and a high-performance, values-driven culture. The Data Analyst, Customer Intelligence role owns end-to-end development of customer-focused data products—translating business questions into analytics requirements, designing dashboards and reports, analyzing data from sources like GitLab.com, Salesforce, Zendesk, and more, and collaborating with GTM, Product, and the Enterprise Data team while experimenting with GenAI to speed insights and advocating for data quality and security. You’ll bring SaaS analytics experience, multi-system data integration, complex SQL, maintainable Tableau dashboards, the ability to translate business questions into analytical approaches, strong cross-functional collaboration, and openness to new tools including generative AI. The role sits in the fully remote Enterprise Data team, which collaborates asynchronously with Data Engineers, Analytics Engineers, and Data Scientists to turn product usage and lifecycle data into actionable insights and self-serve dashboards, with GenAI analytics as a current priority. The base US salary range is $78,400–$168,000, with remote work worldwide and benefits including flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity, diversity, and accommodation in recruitment.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration. The Customer Success Manager role helps customers realize the full value of GitLab by driving adoption, outcomes, and advocacy, acting as a trusted advisor on Git and SDLC practices, and translating product usage data into actionable recommendations in partnership with Product, Engineering, Sales, and Professional Services. You’ll build and maintain trusted relationships, guide expert deployments and Centers of Excellence, lead workshops, monitor progress against KPIs, and drive adoption and expansion across customer environments while aligning objectives with stakeholders. The CS Management team is globally distributed and all-remote, collaborating asynchronously to drive adoption, measure outcomes, and turn usage data into insights to support strategic and technical goals, including establishing Centers of Excellence. The hiring process includes recruiter screening, a hiring manager interview, a panel interview, an executive interview, and reference/background checks; the US salary range is $77,000–$166,500 with benefits and remote work, and GitLab is an equal opportunity employer with location-based eligibility considerations.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress, integrating AI across the SDLC. The Customer Success Architect role sits at the intersection of business outcomes and technical excellence, acting as a trusted advisor to key accounts, translating pre-sales plans into actionable success plans, and guiding adoption while coordinating with Product, Engineering, Sales, Support, and Professional Services. In the first year, you’ll build consultative relationships, increase product adoption and customer satisfaction, own a portfolio of customers, and serve as the go-to liaison for questions, escalations, and roadmap conversations. Key duties include aligning GitLab solutions to customer objectives, enabling teams through onboarding and best practices, guiding the customer journey from onboarding to maturity, maintaining Customer Success Plans with KPIs, program-managing escalations, staying current on releases, and identifying training or services opportunities. The role requires proven customer success or post-sales experience, practical knowledge of Git and DevSecOps, strong communication and project-management skills, the ability to work independently within a globally distributed, all-remote team, willingness to travel, and a company culture that emphasizes equal opportunity, flexible benefits, and a transparent hiring process.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress. The Customer Success Architect is a strategic post-sales role who owns a book of customers, acts as their primary GitLab liaison, and drives adoption, retention, expansion, and satisfaction while coordinating with Product Management, Engineering, Sales, Professional Services, and Support. Responsibilities include translating pre-sales command plans into actionable success plans, guiding customers on GitLab usage and DevSecOps practices, providing hands-on enablement and onboarding, building Customer Success Plans with KPIs, and managing escalations across teams. The ideal candidate has practical Git and CI/CD knowledge, experience in customer success or related services, the ability to manage a portfolio and collaborate across functions, strong communication and organizational skills, and alignment with GitLab’s values, with willingness to travel as needed. The role is fully remote with an asynchronous culture; the US base salary range is $77,000–$165,500 with additional bonuses, equity, and benefits, and GitLab emphasizes equal opportunity and accommodations with a multi-stage interview process.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, and it operates 100% remotely with roles available in the United States or Canada for Mountain or Central Time Zones. The Contract Administrator will support the Legal Procurement team and cross-functional partners by managing contract intake and review, maintaining accurate documentation, tracking milestones, and helping standardize drafting and storage of agreements using contract management systems and AI tools. You’ll review and track a variety of contracts (services, consulting, licensing, NDAs, data privacy, and other commercial/tech agreements), coordinate with Procurement, Finance, Sales, and other stakeholders to gather information and move contracts to completion, input completed agreements into the CMS, monitor renewal dates, and escalate issues as needed, while performing basic contract analysis and supporting the approval routing process. The ideal candidate has experience in contracts administration or paralegal work, strong organizational skills, knowledge of commercial terms, proficiency with contract management systems, and comfort using AI tools, plus clear written and verbal communication for collaboration in a fully distributed team. The role sits within GitLab’s distributed Legal Procurement team, focusing on standardized processes, AI-enabled workflow improvements, and data-driven decision-making in an all-remote environment; GitLab offers benefits such as flexible PTO, equity, parental leave, and an inclusive, equal-opportunity policy with accommodations for disabilities.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to democratize software development and make AI a core productivity multiplier in its culture. The Commercial Account Executive - Mid-Market will own a broad mid-market book (250–1,999 employees) as the primary contact, guiding customers through modernization, adoption, expansion, and churn reduction using value-based selling and methodologies like MEDDPICC and Command of the Message. Responsibilities include building and maintaining a healthy pipeline, documenting buying criteria and steps, collaborating with cross-functional teams (SDR, solutions, renewals, partners, marketing, technical), and helping customers achieve business outcomes with GitLab’s platform. Requirements include SaaS sales experience, end-to-end ownership of a territory, strong relationship-building and negotiation skills, outbound prospecting, clear communication to diverse audiences, willingness to travel, and an interest in GitLab/open source, with a remote, globally accessible hiring approach. The role sits in a distributed sales team, with a US base salary range of $66,300–$117,000 plus up to 100% incentive pay, and benefits such as flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity and accommodations.

GitLab is an open-core company offering the most comprehensive AI-powered DevSecOps platform, used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The culture emphasizes using AI as a productivity multiplier, continuous knowledge exchange, and building a future where every voice is valued. The Mid-market Account Executive role is the primary link to mid-market customers (up to 4,000 team members), owning a broad book of business and guiding the full sales cycle from discovery to close, reporting to an Area Sales Manager and collaborating with business development, marketing, and technical teams. Responsibilities include articulating GitLab’s DevSecOps value, maintaining an evidence-based pipeline, conducting win/loss analyses, contributing to the sales handbook, and representing the voice of the customer through product feedback. The role requires proven mid-market software sales success, strong negotiation and stakeholder management, alignment with GitLab’s values, openness to diverse backgrounds, remote/global work with some location-based eligibility, and a comprehensive benefits package in a collaborative, distributed sales team.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. The company emphasizes AI as a core productivity multiplier and sustains a high-performance, values-driven culture that values collaboration, knowledge sharing, and diverse voices. The Mid-market Account Executive role is the primary link to mid-market customers (up to 4,000 employees), owning a broad book of business and guiding both small fast-growing teams and more complex modernization projects, reporting to an Area Sales Manager. Responsibilities include managing the full sales cycle, articulating GitLab’s DevSecOps value, aligning to customer business outcomes, maintaining accurate pipeline and buying criteria, contributing to root-cause analyses, and feeding the voice of the customer back into product feedback and the sales handbook. Requirements include proven software sales success in a mid-market context, strong negotiation and communication skills, evidenced-based pipeline management, and willingness to travel as needed; the team is distributed and roles are remote where appropriate, with GitLab as an equal opportunity employer.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by 100,000+ organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-driven productivity. The Mid-market Account Executive will own a broad mid-market book (up to 4,000 employees), manage the full sales cycle, and serve as the primary link between GitLab and customers, reporting to an Area Sales Manager and collaborating with cross-functional teams. Responsibilities include shaping the customer journey, documenting buying criteria and processes, maintaining an evidence-based pipeline, conducting win/loss analyses, and providing product feedback via the public issue tracker. Requirements include proven software sales success in the mid-market, the ability to guide buying journeys, strong communication and negotiation skills, German language proficiency, and alignment with GitLab’s values with willingness to travel. The Mid-market Sales team is distributed and focused on platform adoption and toolchain consolidation, supported by benefits such as flexible PTO, equity, growth funds, and a commitment to equal opportunity and inclusive hiring practices for remote roles across various countries.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to the software that powers our world. The company emphasizes AI as a core productivity multiplier and a culture of continuous knowledge exchange where all team members incorporate AI into daily workflows. The Mid-market Account Executive will own a broad book of mid-market customers (up to 4,000 employees), manage the full sales cycle, and partner with cross-functional teams, with the first year focused on building trusted relationships and surfacing customer feedback publicly. Candidates should have proven mid-market software sales success, the ability to guide customers through buying journeys, strong pipeline and negotiation skills, and fluency in Czech and English. The role is remote with global hiring guidelines, offers extensive benefits, and GitLab is committed to equal opportunity and inclusive hiring, including accommodations for disabilities.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, whose mission is to enable everyone to contribute to software and accelerate human progress through AI-enabled productivity across the SDLC. The company culture emphasizes high performance, continuous knowledge exchange, valuing every voice, and remote work; this role is 100% remote and based in Singapore. The role is a Business Development Representative on GitLab’s Go To Market team, responsible for outbound and inbound prospecting to Enterprise and Mid-Market accounts, generating qualified meetings and pipeline, and collaborating with Field and Digital Marketing, with onboarding to gain GitLab/DevOps knowledge. Qualifications include professional proficiency in Thai and English, strong communication and writing skills, SEA business development experience, Salesforce/LinkedIn proficiency, and outbound prospecting experience; GitLab welcomes applicants with varying experience and notes location eligibility may apply. GitLab provides benefits such as Flexible PTO, equity and employee stock purchase plan, parental leave, home office support, and a commitment to equal opportunity and non-discrimination, with accommodations available and a privacy policy noted.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, and a culture that treats AI as a core productivity multiplier across the organization. The role is a 100% remote, Singapore-based Business Development Representative that will lead initial outreach to Enterprise and Mid-Market accounts and generate qualified meetings and pipeline in collaboration with Field and Digital Marketing. Key responsibilities include managing inbound and outbound prospecting, conducting high-level discovery, developing targeted lists and messaging, using Outreach.io and Salesforce, supporting field and digital marketing events, and mentoring new BDR hires. Ideal candidates should be proficient in Mandarin and English (Traditional Chinese a plus), with experience in SEA markets (Singapore and Taiwan), strong communication and writing skills, a track record of meeting targets, and familiarity with Salesforce/LinkedIn and outbound sales or marketing in tech. GitLab offers flexible PTO, equity and stock purchase plans, parental leave, home office support, and an inclusive, equal-opportunity culture with location-based guidelines and a privacy policy; applicants are encouraged even if they don't meet every requirement.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software while accelerating human progress. The company emphasizes a high-performance, transparent, and inclusive culture where AI is a core productivity multiplier and team members are encouraged to embed AI into daily workflows. The Support Engineer role is embedded in the engineering department, working with customers on complex edge cases, potentially contributing to code, documentation, and tooling, and engaging in projects like automated Omnibus checks and log-to-table utilities. Responsibilities include supporting both self-managed and GitLab.com customers via tickets and MRs, collaborating with Product, Development, Infrastructure, Customer Success, and Sales to shape roadmaps, and participating in on-call rotations for incident response. The role requires Linux familiarity, scripting ability, strong troubleshooting and communication skills, a globally distributed, remote team, and a base US salary range of $58,200–$124,800 plus benefits, with GitLab promoting equal opportunity and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to the software that powers the world and to accelerate human progress through collaboration. The Associate Paralegal, Privacy role supports GitLab’s global data privacy program by handling data subject requests, coordinating government and law-enforcement inquiries, and reviewing vendor data processing agreements against privacy playbooks while maintaining auditable records. Responsibilities include drafting GDPR/CCPA responses with support engineers, ensuring timely and compliant data productions, updating processes as privacy laws evolve, and partnering with Legal, Security, and Engineering to embed privacy requirements into operations. Requirements include experience in privacy compliance or legal operations in tech, foundational knowledge of GDPR/CCPA, familiarity with privacy management tools, strong attention to detail, and clear communication in a distributed, asynchronous environment. The team is globally distributed within GitLab’s Legal Privacy group, focused on scalable, repeatable privacy processes, remote-friendly roles worldwide, and a commitment to equal opportunity, with benefits, inclusivity, and accommodation policies.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, built to enable broad collaboration and contribution in software development. The Assigned Support Engineer will be a trusted technical advisor to GitLab’s largest customers (Self-managed, GitLab Dedicated, and GitLab.com), applying Linux expertise and CI/CD knowledge to understand environments, anticipate issues, and prevent outages. Responsibilities include troubleshooting complex issues using Zendesk, logs, and tools like strace; building proactive relationships with key stakeholders; collaborating with Product, Development, Infrastructure, Customer Success, and Sales to drive fixes and influence the roadmap; and creating reusable support content. Requirements include advanced Linux administration (LFCE/RHCE equivalent), practical GitLab/CI/CD experience, scripting (Ruby or Bash), strong communication, and familiarity with Kubernetes/serverless and DevOps practices. The team is fully distributed globally, with remote work supported; the role offers a base US salary range of $87,400–$156,000 plus benefits, and GitLab emphasizes equal opportunity and accommodations.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute and accelerate progress. The company promotes AI as a core productivity multiplier and maintains a high-performance, values-driven, remote-friendly culture. The role, AI Revenue Operations Analyst, sits on the Revenue Tech team and is 100% remote (US, UK, or Central European time zones), focusing on shaping GitLab's AI tooling strategy for revenue operations. Responsibilities include designing and implementing AI-powered workflows (Workato and API integrations), governance, predictive analytics (churn risk, opportunity scoring), and end-to-end revenue process automation and experimentation. Requirements include experience with workflow automation platforms (Workato preferred), LLM API integration, low-code tools, and revenue operations knowledge, with a US base salary range of $70,000–$150,000 plus benefits; GitLab is an equal opportunity employer.

Atlassian offers flexible work locations—office, home, or a mix—and hires globally in countries with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. You’ll join a collaborative, curious, and supportive team of researchers who partner closely with product management, design, engineering, and data science to shape Atlassian’s products and platforms, sharing knowledge and celebrating experimentation while keeping customers at the center. As a member, you’ll have opportunities to stretch your skills, contribute to meaningful projects, and help unleash the potential of every team. What you’ll do includes planning and executing research—from design through storytelling—using mixed methods like surveys, interviews, usability testing, and ethnographic observation, and collaborating cross-functionally to ensure findings are relevant and actionable. You’ll contribute to craft by sharing best practices, improving research methods and processes, staying informed on trends in user research, AI, and product development, and mentoring new hires to create positive impact on the team and Atlassian.

Atlassian adopts a distributed-first approach, allowing work from an office, from home, or a mix, and hiring in any country where they have a legal entity, with interviews and onboarding done virtually. The research team collaborates closely with product management, design, engineering, and data science to shape Atlassian’s products and platforms, sharing knowledge freely and celebrating experimentation while centering customers. Team members have opportunities to stretch their skills, contribute to meaningful projects, and help unleash the potential of every team. What you'll do includes planning and executing research independently—from planning and fieldwork to analysis, synthesis, and storytelling—with guidance as needed, using mixed methods like surveys, interviews, usability testing, and ethnographic observation. You’ll collaborate cross-functionally, communicate insights in clear, creative ways using storytelling and visualization, contribute to craft and stay informed on trends in user research, AI, and product development, and support onboarding and mentoring to benefit the team and Atlassian.

Atlassian offers flexible work options—office, home, or a hybrid—so employees can support family and personal goals. The company hires in any country with a legal entity, and interviews and onboarding are conducted virtually as part of a distributed-first approach. You’ll join a collaborative team of curious, creative researchers who work closely with product management, design, engineering, and data science to shape Atlassian’s products and platforms. The team emphasizes knowledge sharing, experimentation, and keeping customers at the center, helping colleagues grow and deliver value. In the role you’ll plan and execute research using mixed methods, collaborate cross-functionally, communicate insights with storytelling and visualization, contribute to research craft, and support onboarding and mentoring of new hires.

Atlassian offers flexible work options (office, remote, or hybrid), hires globally where it has a legal entity, and conducts interviews and onboarding virtually as part of its distributed-first approach. You'll join a collaborative, curious, and supportive research team that partners closely with product management, design, engineering, and data science to shape Atlassian’s products and platforms, sharing knowledge and celebrating experimentation with customers at the center. The role provides opportunities to stretch your skills, contribute to meaningful projects, and help unleash the potential of every team. You’ll plan and execute research—from planning and fieldwork to analysis and storytelling—using mixed methods like surveys, interviews, usability testing, and ethnographic observation to uncover user needs and pain points, and you’ll collaborate cross-functionally to ensure relevance and actionability. You’ll communicate insights through storytelling and visualization, contribute to research craft by sharing best practices and staying informed on trends in user research, AI, and product development, and support the team via onboarding and mentoring of new hires.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with virtual interviews and onboarding as part of their distributed-first approach. You’ll join a collaborative, research-focused team that partners with product management, design, engineering, and data science to shape Atlassian’s products, share knowledge, celebrate experimentation, and keep customers at the center. The team provides opportunities to stretch your skills, contribute to meaningful projects, and help unleash the potential of every team. Your role involves planning and executing research independently with guidance, applying mixed methods (surveys, interviews, usability testing, ethnographic observation) to uncover user needs, and collaborating cross-functionally to ensure research is relevant and actionable. You’ll communicate insights through storytelling and visualization, contribute to research craft by sharing best practices and staying informed on trends in user research, AI, and product development, and support the team by onboarding and mentoring new hires while driving positive improvements for the team and Atlassian broadly.

Atlassian Corporate Engineering (ACE) is a global team that aims to unleash the potential of every Atlassian team by delivering high-value products and services, generating actionable insights, accelerating solutions, and building trusted business partnerships. The team supports company-wide initiatives and drives business growth through AI innovation and collaboration as Atlassian's best customer. The Future Team portion describes Workplace Technology, Global Support as a Level 1-2 team delivering world-class technology and customer service to Atlassians, serving as the in-office component of support. As a Technical Support staff member on the Workplace Technology team, you would be the face of Technical Support and Onboarding for all Atlassians in a busy hub office, providing in-person and remote support, and organizing onboarding and MacOS laptop setup for new hires. The role also involves collaborating with other teams, handling ticket handoffs, troubleshooting common issues, and shaping support delivery through process improvements and automation, with a focus on experimentation due to rapid growth.