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- Atlassian offers flexible work options—office, from home, or a combination—and hires in any country where the company has a legal entity. - In this role, you will be an expert on ITSM and ESM industry trends to inform sales strategies and position Jira Service Management within the Atlassian platform, owning end-to-end JSM sales motions in your territory. - You will develop territory and account strategies with Account Executives, Account Managers, and Sales Development to drive net new revenue and expansion across Enterprise accounts. - You will engage customers to understand business drivers and transformation priorities, building value hypotheses and ROI cases tied to measurable outcomes like MTTR, change failure rate, agent productivity, and cost per ticket, while leading competitive campaigns and cloud migrations from Data Center to Cloud. - You will collaborate cross-functionally with Solution Engineers, Customer Success, Marketing, and Partners, forecast and manage pipeline using MEDDPICC or similar, and serve as the voice of the customer to influence Atlassian’s JSM roadmap and GTM strategy.

Atlassian offers flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. In this role, you will be an expert product seller and knowledge leader in ITSM and ESM trends to inform sales strategies and position Jira Service Management within the Atlassian platform. You will own end-to-end JSM sales motions, leading the full sales cycle from prospecting and discovery to solution design, business case, negotiations, and close. You will collaborate with Account Executives, Account Managers, and Sales Development to develop territory and account strategies, engage customers to understand their drivers and ROI, and build value hypotheses for measurable outcomes. You will lead competitive campaigns against incumbents, drive cloud-first migrations, partner across teams for co-selling, manage forecasting with MEDDPICC, and serve as the voice of the customer to influence product roadmap and go-to-market strategy.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. In this role, you will be an expert product seller in ITSM/ESM, leading Jira Service Management positioning within the Atlassian platform and driving end-to-end JSM sales motions in your territory. You will develop territory and account strategies with Account Executives, Account Managers, and Sales Development to drive net new revenue and expansion, while engaging customers to uncover business drivers and build ROI cases tied to outcomes like MTTR, change failure rate, agent productivity, and cost per ticket. You will lead competitive campaigns against incumbents (e.g., ServiceNow, BMC, Ivanti), drive cloud-first motions including migrations from Jira Service Management Data Center to Cloud, and collaborate cross-functionally with Solution Engineers, Customer Success, Marketing, and Partners. You will forecast and manage pipeline using MEDDPICC (or similar value-based methodology) and serve as the voice of the customer to influence Atlassian’s JSM roadmap and go-to-market strategy.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The role is Expert Product Selling, acting as a knowledge leader in ITSM/ESM trends to inform sales strategy and Jira Service Management’s positioning within the Atlassian platform. You will own end-to-end JSM sales motions, leading the full sales cycle for JSM opportunities in your territory and collaborating with teammates to develop territory and account strategies that drive new revenue and expansion in Enterprise accounts. You will engage with customers to understand business drivers and pain points, build ROI cases tied to outcomes like MTTR, change failure rate, and agent productivity, and lead competitive campaigns plus cloud migrations from Data Center to Cloud. You will partner with Solution Engineers, Customer Success, Marketing, and Partners; manage forecasting/pipeline using MEDDPICC or similar; and represent the voice of the customer to shape JSM roadmap and GTM strategy.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The role focuses on Expert Product Selling, acting as a knowledge leader in ITSM/ESM trends to position Jira Service Management within the Atlassian platform. You will own end-to-end JSM sales motions, leading the full sales cycle from prospecting to close and developing territory/account strategies with AEs, AMs, and SDMs to drive revenue in Enterprise accounts. Responsibilities include engaging with customers to understand drivers and pain points, building value hypotheses and ROI cases tied to measurable outcomes, and leading competitive campaigns and cloud migrations while collaborating with Solution Engineers, Customer Success, Marketing, and Partners. You will forecast and manage pipeline using MEDDPICC or similar value-based methodology, and act as the voice of the customer to influence product roadmap and go-to-market strategy.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people globally in any country where it has a legal entity. The company is seeking a Pre-Sales Solutions Engineer for Mid-Market who will be a solution expert in the sales cycle, solving enterprise customers’ hardest business problems with Atlassian products and helping close deals, with a focus on value selling. With over 250,000 customers including NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian aims to transform outcomes by showing how product combinations create enterprise solutions, and it emphasizes a team mindset and high earnings potential tied to enterprise white space in cloud and AI. Responsibilities include partnering with direct sales, partners, and larger account teams on Mid-Market accounts, conducting discovery, mapping customer problems to Atlassian solutions, and identifying cross-product opportunities. Additional duties involve being a product expert, leading value-based demonstrations, guiding the customer’s technical needs to gain buy-in, building strong partnerships with account executives, tracking pipeline and feedback, and continuously learning to refine pre-sales and product knowledge and processes.

Atlassian offers flexible work locations (office, home, or hybrid) and hires people in any country where it has a legal entity. The company is seeking a Pre-Sales Solutions Engineer for Mid-Market who will be a solution expert in the sales cycle, solving enterprise customer problems with its products and helping close deals through value selling. Atlassian serves over 250,000 customers worldwide—including NASA, IBM, Hubspot, Samsung, and Coca-Cola—and emphasizes teamwork, with employees working with Atlassian, not for it, and strong earnings potential from enterprise opportunities. Responsibilities include partnering with direct sales, partners, and larger account teams to understand customer profiles and business problems, conduct discovery, identify cross-product opportunities, and lead value-based demonstrations of Atlassian products. Additional duties involve guiding the customer’s technical needs in the sales process, forging strong partnerships with account executives, gathering product feedback for internal teams, and continuously learning to broaden pre-sales and product knowledge.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where they have a legal entity, giving employees more control over family, personal goals, and priorities. Their Developer Experience solution injects AI into the Software Development Lifecycle to drive efficiency beyond code generation, addressing tasks like code reviews, vulnerability management, and pipeline management where developers typically lose time. DevAI from Atlassian uses modern AI to streamline these elements and ensure organizational standards are followed. They are seeking an experienced DevExp Solution Sales Executive to drive revenue growth in the AMER region, leading specialized DevExp sales efforts and helping shape the go-to-market strategy with cross-functional collaboration. The role involves prospecting through closing, building relationships with senior clients (including C-level executives), acting as a customer advocate, sharing insights with product/marketing/R&D, generating a strong pipeline, forecasting revenue, and partnering with channel partners to tailor solutions to client challenges.

Atlassian offers flexible work options (office, remote, or hybrid) and hires people in any country where it has a legal entity. Their Developer Experience solution embeds AI into the Software Development Lifecycle, extending AI capabilities beyond code generation to areas like code reviews, vulnerability management, and pipeline management to boost productivity. Atlassian's DevAI uses modern AI to streamline these SDLC activities and ensure organizational standards are followed. They are seeking an experienced DevExp Solutions Sales Executive to drive AMER-region revenue, leading DevExp sales efforts and collaborating with clients, direct and partner sales teams, and cross-functional partners on the go-to-market strategy. Responsibilities include owning the sales cycle from prospecting to closing, building relationships with senior decision-makers, serving as a customer advocate, sharing insights with product/marketing/R&D, generating high-quality pipeline, forecasting revenue, and partnering with channel partners to tailor solutions.

- Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity. - Their Developer Experience solution uses AI across the Software Development Lifecycle, extending AI capabilities beyond code generation to tasks like code reviews, vulnerability management, and pipeline management. - Atlassian is seeking an experienced DevExp Solutions Sales Executive to drive AMER region revenue growth and contribute to the go-to-market strategy with a cross-functional team. - The role leads the sales cycle from prospecting to close, builds relationships with senior-level executives, and acts as a customer advocate while sharing feedback with product, marketing, and R&D. - Responsibilities also include generating high-quality pipeline, acquiring new customers through direct and channel partner collaboration, and accurately forecasting revenue opportunities.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity. Its Developer Experience solution uses AI to improve efficiency across the Software Development Lifecycle, extending AI beyond code generation to tasks like code reviews, vulnerability management, and pipeline management. Atlassian’s DevAI applies modern AI to streamline these elements and ensure organizational standards are followed. They are currently seeking an experienced DevExp Solution Sales Executive to drive AMER-region revenue growth and lead specialized Developer Experience sales in collaboration with clients, direct and partner sales teams, and cross-functional go-to-market efforts. The role includes developing territory plans, building senior-level relationships, leading the full sales cycle, advocating for customers, sharing insights with product/marketing/R&D, generating pipeline, forecasting revenue, and partnering with channel partners to tailor solutions.

Atlassian lets employees choose where to work—office, remote, or hybrid—and hires in any country where it has a legal entity. Its Developer Experience solution uses AI to streamline the Software Development Lifecycle, expanding AI beyond code generation to areas like code reviews, vulnerability management, and pipeline management. Atlassian is seeking an experienced DevExp Solutions Sales Executive to drive AMER-region revenue growth, leading specialized DevExp sales efforts and collaborating with clients, direct and partner sales teams, and cross-functional GTM activities. The role involves executing the go-to-market strategy, developing a territory plan, building relationships with senior-level decision-makers, leading the sales cycle from prospecting to close, and sharing customer feedback with product, marketing, and R&D. It also includes generating a high-quality sales pipeline, acquiring new customers through direct and channel partners, forecasting revenue opportunities, and tailoring solutions with channel partners to address client challenges.

Atlassians can choose to work from the office, from home, or a combination, giving them flexibility to support family, personal goals, and other priorities. Atlassian hires people in any country where they have a legal entity. The role leads end-to-end monthly compensation processing for all sales teams, including plan creation, administration, payout, and reporting. It analyzes sales data to evaluate the effectiveness of compensation plans, makes recommendations, and improves compensation structures, while building and updating the Anaplan tool for processing and reporting. The position also ensures compliance with relevant laws, regulations, company policies, and audits, and communicates compensation plans and changes to the sales team, clarifying how rewards are earned.

Atlassian offers flexible work options—office, home, or a mix—so employees can balance personal priorities. The company hires in any country where it has a legal entity. The role leads end-to-end monthly compensation processing for all sales teams, including plan creation, administration, payout, and reporting. It also analyzes sales data to evaluate plan effectiveness, makes recommendations to improve structures, and builds or updates Anaplan for processing and reporting. The position ensures compensation plans comply with laws, regulations, company policies, and audit requirements, and communicates plans and changes clearly to the sales team.

Atlassian supports flexible work locations—office, home, or a combination—and hires people in every country where they have a legal entity to better accommodate personal priorities. Atlassian is seeking a Senior Manager to join the Financial Planning & Analysis (FP&A) team, overseeing the consolidation and reporting of $1B in quarterly spend and driving finance optimization while partnering with FP&A and finance leaders, with a particular focus on FP&A Commercial Finance planning and monthly/quarterly forecasting. Responsibilities include leading and shaping the R&D investment and finance strategy to enable differentiated, agile innovation in the AI era, guiding capital allocation with data-driven insight and predictive scenario models, owning FP&A Commercial Finance planning processes (monthly outlooks, rolling forecasts, long-range planning), building finance principles and controls to operationalize annual and long-term plans, acting as a liaison between FP&A Commercial Finance and other CFO functions to manage end-of-period calendars, delivering succinct monthly/quarterly reporting to leaders, and driving end-to-end finance initiatives and cross-functional spend optimization, including work with newly acquired entities such as Browser Company of New York and DX. On day one, candidates should bring both qualitative and quantitative strengths: ability to prioritize in a fast-paced environment with multiple stakeholders' budgets, excellent critical thinking, organization and collaboration skills, attention to detail and follow-through, teamwork with self-starting ability, strong work ethic, concise communication to non-finance partners, comfort with senior leaders and challenging the status quo when appropriate, plus a minimum of 7 years in FP&A (at least 3 supporting an R&D organization), experience with planning and budgeting, forecasting and P&L interpretation and reporting, preference for software/Cloud/SaaS sectors, required Anaplan or other enterprise planning tools, advanced financial modeling, solid Excel and data warehousing/finance systems knowledge, and a quantitative bachelor’s degree (MBA and/or CPA a plus). The FP&A team at Atlassian is highly visible, analytics-driven, and cross-functional, valuing decision-making, openness, and transparency as they support growth; you’ll join a passionate team that collaborates with business leaders across the company and with customers.

Atlassian supports flexible work options—office, remote, or hybrid—and hires people in any country where it has a legal entity. The company is seeking a Senior Manager to join FP&A to oversee the consolidation and reporting of $1B in quarterly spend and to drive finance optimization, with a focus on FP&A Commercial Finance planning and monthly/quarterly forecasting. Key responsibilities include shaping the R&D investment and finance strategy, guiding capital allocation with data-driven insights and predictive models, owning FP&A planning processes (monthly outlooks, rolling forecasts, long-range planning), building finance principals and controls, coordinating month/quarter/year-end calendars, delivering succinct reports, and leading cross-functional finance initiatives and integration with newly acquired entities Browser Company of New York and DX. On day one, candidates should show strong qualitative and quantitative skills, including prioritization in a fast-paced environment, stakeholder management, attention to detail, collaboration across time zones, and 7+ years of FP&A experience (at least 3 years supporting an R&D organization), plus cloud/SaaS experience, Anaplan or similar tools, advanced financial modeling, and a relevant degree (MBA/CPA a plus). Atlassian emphasizes an analytics-driven, growth-and-profitability culture with a highly visible FP&A function, a collaborative, open, and transparent environment, and close partnership with business leaders to support continued growth and innovation for Atlassian and its customers.

Atlassian offers flexible work options, allowing offices, remote, or a mix, and hires in any country where it has a legal entity. They are seeking a Senior Manager to join the Financial Planning & Analysis team to oversee the consolidation and reporting of $1B in quarterly spend and to drive finance optimization, partnering with FP&A and finance leaders with a focus on FP&A Commercial Finance planning and monthly/quarterly forecasting. Responsibilities include leading the R&D investment and finance strategy, shaping capital allocation with data‑driven insights, owning FP&A Commercial Finance planning processes, building finance principles and controls, and coordinating monthly, quarterly, and year-end processes across CFO functions. Requirements include a minimum of 7 years FP&A experience (at least 3 in an R&D setting), experience with planning/budgeting and forecasting, strong financial modeling, advanced Excel and data warehousing skills, proficiency with Anaplan or similar enterprise planning tools, and a quantitative degree (MBA/CPA a plus). Atlassian’s FP&A team emphasizes analytics, growth, and profitability, operates with open communication and cross‑functional collaboration, and offers an opportunity to join a collaborative, high‑visibility team that helps shape the company’s future.

Atlassian offers flexible work options (office, home, or a mix) and hires globally wherever it has a legal entity, serving more than 300,000 customers worldwide and aiming to unleash the potential of every team through software that drives customer impact and revenue growth. The company emphasizes a “play as a team” culture where employees work with Atlassian, not for Atlassian, and it highlights strong sales earning potential in a large enterprise market with continued customer preference for its products. As a team member, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal groups (Channel Partners, Product Specialists, Account Managers, Solution Engineers) to ensure customer satisfaction; candidates should be customer-focused, creative, with a hunter mindset. You’ll develop and implement named account or territory plans, execute strategic sales plans to hit goals, identify and qualify leads, understand client needs, present solutions, negotiate and close deals, and provide accurate forecasting, staying aware of industry trends and traveling as needed. You’ll also serve as the main contact or escalation point for designated accounts, run strategy plays to build long-term relationships, manage complex sales cycles, and work cross-functionally to build sales strategies for your territory or named accounts, all aimed at sustained customer success and revenue growth.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity, giving people more control over family, personal goals, and other priorities. It serves over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a mission to unleash every team’s potential through powerful software while delivering exceptional customer impact and revenue growth. Atlassian’s culture centers on the value of “play as a team,” where colleagues support each other, celebrate wins, and share knowledge, with employees working with Atlassian, not for Atlassian. The sales role focuses on building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, targeting Fortune 500 opportunities with a hunter mindset. Responsibilities include developing named account or territory plans, executing strategic sales plans, identifying and qualifying leads, understanding client needs, proposing solutions, negotiating contracts and pricing, providing forecasting and account planning, staying current on industry trends, traveling as needed, and serving as the main point of contact and strategist for designated accounts while coordinating cross-functional strategy plays.

The team behind Guard is Atlassian’s enterprise control plane, designed to govern inside Atlassian across identity, permissions, policy decisions, configuration, actions, and data—going beyond what external governance tools can do. Their work rests on five pillars: Identity & access foundations, Roles & permissions, Policy platform, AI & agent governance, and Governance experience, with cross-cutting governance that threads through every layer. Why now: agent usage is scaling, enterprise migrations hinge on solid identity and policy foundations, and there’s a premium upsell tied to continuous governance, while identity ownership is fragmented across multiple engineering groups, presenting a valuable but challenging problem to solve. The role is a senior, cross-cutting Principal PM who will operate across identity, policy, admin, and AI governance, with an evolving scope that requires owning ambiguous problems, shaping strategy and technical direction, and aligning multiple teams for a coherent product. The position involves wedge-driven delivery, end-to-end scenarios with real customer usage, and representing the team to enterprise customers and internal stakeholders on the toughest identity, access, and AI-governance questions, collaborating with adjacent teams across the org.

We are the product team behind Guard, Atlassian’s enterprise control plane that governs identity, permissions, policy decisions, configuration, actions, and data from inside Atlassian. Our work spans five pillars: Identity & access foundations, Roles & permissions, Policy platform, AI & agent governance, and Governance experience, all focused on enterprise-ready governance. The context emphasizes that agent usage is growing, enterprise migrations hinge on our identity and policy foundations, and there is a Premium upsell tied to continuous governance, with identity ownership fragmented across multiple teams. The role is a senior, cross-cutting Principal PM whose scope will be flexible and evolve, spanning identity, policy, admin, and AI governance. Day-to-day duties include owning ambiguous cross-cutting problems, driving strategy for foundational primitives, partnering across engineering teams to align directions, shaping platform tradeoffs, working with adjacent teams, delivering end-to-end scenarios, and representing the team to enterprise customers and internal stakeholders.

- Atlassian offers flexible work options—office, home, or a mix—and can hire in any country where they have a legal entity. - The Revenue Operations team, called Your Future Org, partners with customer-facing groups to turn business priorities into clear operating plans, scalable processes, and reliable insights, spanning strategy, operations, systems, and analytics to improve post-sales planning, execution, and measurement at scale. - The role sits in Your Future Team and provides operational support across Customer Success, Partners & Alliances, and cross-functional Strategy & Analytics to help leaders coordinate priorities, define reporting needs, and run effective business rhythms. - Responsibilities include partnering with senior post-sales leaders to shape priorities and annual planning, coordinating cross-functional programs, and defining reporting cadences, planning calendars, and roadmap visibility for leadership reviews. - Additional duties involve translating business questions into analytics requirements, architecting data needs and scalable reporting, improving data quality across platforms like Salesforce, Gainsight, and Tableau, driving accountability with lightweight governance, and producing leadership-ready materials while pursuing automation and AI-enabled workflow opportunities.

- Atlassian offers flexible work locations and hires in any country where they have a legal entity. - The Revenue Operations team acts as a strategic partner to customer-facing organizations, turning business priorities into clear operating plans, scalable processes, and reliable insights for post-sales performance across strategy, operations, systems, and analytics. - The role joins a team that supports the operational foundations of Atlassian’s post-sales business and provides operational support across Customer Success, Partners & Alliances, and cross-functional Strategy & Analytics to coordinate priorities, reporting needs, and business rhythms. - Responsibilities include partnering with senior leaders to shape operational priorities, coordinate cross-functional programs, define reporting cadences and roadmaps, translate business questions into analytical requirements, and architect data needs for scalable reporting across post-sales workflows. - It also involves collaborating with analytics, systems, and tooling teams to improve data quality and dashboards (Salesforce, Gainsight, Tableau), driving structured tracking and accountability for initiatives, producing leadership-ready materials, and identifying automation and AI opportunities to boost speed, consistency, and scale.

- Atlassian supports flexible work locations and hires people in any country where they have a legal entity. - The Revenue Operations team acts as a strategic partner to customer-facing orgs, turning priorities into operating plans, scalable processes, and reliable insights. - The role sits in the Your Future Team, which supports the operational foundations of Atlassian’s post-sales business across Customer Success, Partners & Alliances, and Strategy & Analytics to help leaders coordinate priorities and run effective business rhythms. - Responsibilities include shaping operational priorities with senior leaders, coordinating cross-functional programs, defining reporting cadences and roadmaps, translating business questions into analytical requirements, and architecting data requirements and source-of-truth for post-sales workflows. - It also involves partnering with analytics, systems, and tooling to improve data quality and reporting across Salesforce, Gainsight, and Tableau; driving accountability for initiatives; producing leadership-ready materials; and identifying automation and AI opportunities to boost speed and scale.

Atlassian offers flexible work locations—office, home, or hybrid—and enables hiring in any country where it has a legal entity, giving employees more control over personal priorities. The Revenue Operations team is a strategic partner to Atlassian’s customer-facing organizations, turning business priorities into clear operating plans, scalable processes, and reliable insights. The team works across strategy, operations, systems, and analytics to improve how post-sales teams plan, execute, and measure performance at scale. The role supports the operational foundations of Atlassian’s post-sales business, spanning Customer Success, Partners & Alliances, and cross-functional Strategy & Analytics, helping leaders coordinate priorities, define reporting needs, and run effective business rhythms. Responsibilities include partnering with senior leaders to shape priorities, coordinating cross-functional programs, defining reporting cadences and roadmaps, translating business questions into analytic requirements, architecting operational data requirements and scalable dashboards, improving data quality and usability across platforms such as Salesforce, Gainsight, and Tableau, driving accountability for initiatives, producing leadership-ready materials, and identifying automation and AI opportunities to increase speed and scale.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever there is a legal entity, giving employees more control over family and personal priorities. The Revenue Operations team is a strategic partner to Atlassian’s customer-facing organizations, turning business priorities into clear operating plans, scalable processes, and reliable insights. The role sits in a team that supports the operational foundations of Atlassian’s post-sales business, providing cross-functional support to Customer Success, Partners & Alliances, and Strategy & Analytics to coordinate priorities and reporting. Responsibilities include partnering with senior leaders to shape operational priorities, coordinate cross-functional programs and business rhythms, and translate business questions into analytical requirements and data needs. The role also involves architecting data requirements, establishing scalable reporting frameworks and source-of-truth processes, improving data quality across platforms such as Salesforce, Gainsight, and Tableau, and building leadership-ready materials while pursuing automation and AI-enabled workflows to increase speed and scale.

- Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where the company has a legal entity. - The Revenue Operations team is a strategic partner to Atlassian’s customer-facing organizations, turning business priorities into clear operating plans, scalable processes, and reliable insights. - The role sits in the Future Team and provides operational support across Customer Success, Partners & Alliances, and cross-functional Strategy & Analytics to help leaders coordinate priorities, define reporting needs, and run effective business rhythms. - Responsibilities include partnering with senior leaders to shape operational priorities and annual planning, coordinating cross-functional programs, and managing reporting cadences, planning calendars, and roadmap visibility for leadership reviews. - It also involves translating business questions into analytical requirements, architecting data frameworks, improving data quality and reporting consistency across Salesforce, Gainsight, and Tableau, driving accountability for initiatives, and identifying automation and AI-enabled workflow opportunities.

Atlassian supports flexible work locations and hires globally where they have a legal entity. The Principal Machine Learning Systems Engineer on the Search Platform sets the multi-year technical roadmap for search serving, vector infrastructure, and agentic retrieval powering Rovo, Jira, Confluence, and the Atlassian AI platform, operating with broad influence rather than formal authority. They define technical vision and cross-team leadership to align engineers, product managers, and senior leadership around architectural inflection points such as moving from keyword to semantic search and toward retrieval-for-agents. They drive cross-functional initiatives without direct reports by framing problems, co-authoring strategies, and creating forums where the best ideas win on merit, keeping programs on track across the Search Platform, ML Platform, AI Gateway, and Rovo teams. They own the agentic search and retrieval architecture, push for platform scalability and operational excellence with FinOps-driven cost savings, and elevate engineering craft and mentorship toward principal-level impact.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever it has a legal entity to support employees’ families and personal goals. As Principal Machine Learning Systems Engineer on the Search Platform team, you define the technical direction for search infrastructure powering Rovo, Jira, Confluence, and the Atlassian AI platform, influencing across teams without relying on formal authority. You craft a multi-year technical roadmap for search serving, vector infrastructure, and agentic retrieval, identifying inflection points like the shift from keyword to semantic search and from traditional retrieval to retrieval-for-agents, and you build cross-functional alignment through credible reasoning and clear tradeoffs. You lead without authority across cross-functional groups, framing problems, co-authoring shared technical strategies, and creating forums to ensure cross-functional programs with the Search Platform, ML Platform, AI Gateway, and Rovo stay on track. You own agentic retrieval architecture and scalability, including personalized indexes, multi-step retrieval pipelines, and RAG at scale; you drive platform scalability and FinOps-driven cost savings while preserving SLOs, and mentor engineers to raise the technical bar toward principal-level impact.

Atlassian offers flexible work locations, allowing Atlassians to work in an office, from home, or a mix, and hires in any country where they have a legal entity. As a Principal Machine Learning Systems Engineer on the Search Platform, you set the technical direction for search infrastructure powering Rovo, Jira, Confluence, and Atlassian's broader AI platform, influencing multiple teams without relying on positional authority. You define a multi-year technical roadmap for search serving, vector infrastructure, and agentic retrieval, identifying architectural inflection points such as semantic search and retrieval-for-agents and building organizational consensus through credibility and transparent tradeoffs. You lead without authority to drive cross-team initiatives, framing problems, co-authoring shared strategies, and creating forums where the best ideas win on merit across the Search Platform, ML Platform, AI Gateway, and Rovo product teams. You own the agentic retrieval architecture, design scalable retrieval pipelines and RAG infrastructure, drive platform scalability and operational excellence with FinOps decisions like vector cluster sizing and embedding caching, and mentor engineers to raise the technical bar toward principal-level impact.

Atlassian offers flexible work options and hires globally, and the role is Principal Machine Learning Systems Engineer on the Search Platform with broad organizational influence. The role involves defining a multi-year technical roadmap for search serving, vector infrastructure, and agentic retrieval, identifying architectural inflection points like semantic search and retrieval-for-agents, and building consensus through technical credibility and clear tradeoffs. It requires leading without authority by driving cross-team initiatives, framing problems, co-authoring shared strategies, and maintaining cross-functional programs across the Search Platform, ML Platform, AI Gateway, and Rovo teams. It covers owning the agentic search and retrieval architecture, including personalized indexes, multi-step pipelines, and large-scale RAG, and proactively designing for stress from agentic use cases. It also involves platform scalability and operational excellence, with FinOps-driven decisions for cost savings without compromising SLOs, and engineering craft and mentorship to raise the technical bar and grow senior engineers toward principal impact.

Atlassian offers flexible work locations—office, home, or a hybrid—and hires in every country where it has a legal entity. As a Principal Machine Learning Systems Engineer on the Search Platform, you define the technical direction for search infrastructure powering Rovo, Jira, Confluence, and the broader Atlassian AI platform, with broad cross-team influence without relying on positional authority. You define multi-year roadmaps for search serving, vector infrastructure, and agentic retrieval, identify architectural inflection points like the shift to semantic search and retrieval-for-agents, and build consensus through credibility and clear tradeoffs. You lead without authority on high-impact cross-team initiatives, framing problems, co-authoring shared strategies, and creating forums where the best ideas win on merit, navigating ambiguity across the Search Platform, ML Platform, AI Gateway, and Rovo. You own the technical strategy for retrieval systems that ground Rovo agents and AI workflows, including personalized indexes, multi-step retrieval pipelines, and RAG infrastructure at scale, and you drive platform scalability and reliability with FinOps decisions such as vector cluster right-sizing and query embedding caching, while mentoring engineers toward principal-level impact.

Atlassian's internal AI usage is growing rapidly, and a Principal Engineer is needed to own the technical vision and architecture for the DevInfra AI Front Proxy. The AI Front Proxy is a cloud-hosted service at the developer-workflow boundary that governs every internal model call across cost, trust, context, and attribution, spanning three surfaces: MDM-pushed local configuration, the cloud proxy itself, and a browser extension for web AI interfaces. It is the single layer through which all internal AI traffic flows for cost enforcement, security policy integration, model routing, semantic caching, and telemetry, requiring cross-functional collaboration to make AI usage growth safe, measurable, and cost-efficient at scale. The role sets the technical direction across three pillars—cost efficiency and ROI insights, secure AI usage, and AI context integration—and targets a proxy architecture with 99.95%+ availability and sub-second latency, owning the cost-efficiency stack and security integration surface. Responsibilities include guiding cloud infrastructure decisions for model execution and routing, context integration and tool-registry sharing, mentoring a multi-stream engineering team, and establishing telemetry and observability dashboards tracking traffic, cache hits, workflow effectiveness, costs, and ROI attribution.

Atlassian is expanding its internal AI usage and seeks a Principal Engineer to build a sustainable infrastructure, owning the DevInfra AI Front Proxy that governs every internal model call with respect to cost, trust, context, and attribution. The proxy spans three surfaces—managed local configuration via MDM, the cloud proxy service, and a browser extension—and serves as the single layer through which all internal AI traffic flows for cost enforcement, security policy integration, model routing, semantic caching, and telemetry. It is a high-impact, high-ambiguity role that requires partnering with multiple teams to set the technical direction across three pillars: cost efficiency and ROI insights, secure AI usage, and AI context integration, with a design goal of 99.95%+ availability and sub-second latency. Responsibilities include owning the cost-efficiency stack—integrating with internal usage quota enforcement systems with near real-time cap enforcement, semantic caching and context reuse across tools, model routing and downgrade policies, and workflow-level cost attribution—defining the security integration surface for machine-speed policy enforcement, and driving the context integration layer (connecting with context infrastructure, repository harness, enabling skills and tool registry sharing, progressive disclosure of context, and agent quality benchmarking). The role also leads cloud infrastructure decisions for model execution, output token optimization, intelligent model routing, and context compression tooling, while coordinating with AI platform, security, compliance, and developer tooling teams, mentoring engineers, and establishing telemetry and observability dashboards to measure agent/CI traffic, cache hit rates, workflow effectiveness, cost per successful workflow, and ROI attribution by tool, team, and user.

At Atlassian, employees can choose to work in an office, from home, or in a hybrid setup, and the company hires people in any country where it has a legal entity, giving teams more control over family and personal priorities. Atlassian’s mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that power collaboration and have enabled real-world achievements such as NASA’s Mars Rover mission and Cochlear’s hearing technology. The Central AI Organization drives AI innovation across Atlassian products, building horizontal AI capabilities, a centralized Search/Q&A/Conversations AI system, and exploring AI integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML for Atlassian’s teams, customers, and ecosystem by creating productive, reliable tools to develop, deploy, measure, and operate AI/ML experiences, with seamless integration to the Atlassian Data Platform and strict security and data usage policies. The Principal Engineer role involves leading the core ML infrastructure to enable engineers and data scientists to build and manage ML models and pipelines, collaborating with product teams, curating datasets, fine-tuning or accessing proprietary LLMs, and requiring 5+ years of experience in ML infra, end-to-end ML lifecycle, large-scale systems, Python and ML frameworks, MLOps, cloud and big data, performance optimization, and GenAI/RAG expertise.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, giving employees more control over family, personal goals, and priorities. Atlassian's mission is to unleash the potential of every team, behind products like Jira, Confluence, and Bitbucket that enable collaboration across diverse teams and even power breakthroughs such as NASA's Mars Rover and Cochlear's hearing solution. The Central AI Org aims to drive AI innovation across Atlassian products, delivering seamless AI experiences and building a robust AI infrastructure, including a centralized Search, Q&A, and Conversational AI system that integrates with all products and exploring AI solutions beyond the Atlassian ecosystem. The AI & ML Platform Team seeks to democratize AI/ML by creating productive, reliable tools that help Atlassian teams develop, deploy, measure, and operate AI/ML experiences while integrating with the Atlassian Data Platform and adhering to security and data usage policies. As a Principal Engineer on this team, you would build and refine core ML infrastructure, collaborate with product teams such as Jira and Confluence to solve ML challenges, curate datasets and LLMs, guide projects from design to launch, mentor juniors, and meet requirements including 5+ years in ML infra, end-to-end ML lifecycle expertise, large-scale system design, Python and ML framework proficiency, MLOps, cloud experience, big data processing, performance optimization, and GenAI/RAG experience.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires people in any country where it has a legal entity to support employees’ families, personal goals, and priorities. Atlassian’s mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket that facilitate collaboration and help teams succeed across industries. The Central AI Org drives AI innovation across Atlassian products, delivering seamless AI experiences and building a centralized Search, Q&A, and Conversational AI system while exploring AI integrations beyond the Atlassian ecosystem. The AI & ML Platform Team aims to democratize AI/ML for Atlassian’s teams and ecosystem by creating productive tools to develop, deploy, measure, and operate AI/ML experiences, integrated with the Atlassian Data Platform and governed by security and data usage policies. The Principal Engineer role involves leading infrastructure for ML models and pipelines, collaborating with product teams, curating data, fine-tuning LLMs, and guiding end-to-end ML projects; it requires 5+ years of ML/AI infra experience, deep ML lifecycle expertise, large-scale distributed system design, Python and ML frameworks (PyTorch, TensorFlow, JAX), MLOps and automation skills, and familiarity with cloud platforms, big data tools, and GenAI.

- Atlassian offers flexible work options (office, home, or a mix) and hires in any country where they have a legal entity. - Atlassian’s mission is to unleash the potential of every team, with products like Jira, Confluence, and Bitbucket powering teamwork and enabling high-impact work across industries (e.g., NASA’s Mars Rover and Cochlear), making your work directly influence the products used to help humanity. - The Central AI Org is focused on AI innovation across all Atlassian products, building horizontal AI capabilities, and creating a centralized Search, Q&A, and Conversational AI system while exploring AI integrations beyond Atlassian. - The AI & ML Platform Team aims to democratize AI/ML by developing foundational tools and infrastructure that enable teams, customers, and the ecosystem to build, deploy, and operate AI/ML experiences, with tight integration to the Atlassian Data Platform and strict security/data usage policies. - The Principal Engineer role involves leading core ML infrastructure, collaborating with product teams to solve ML challenges, curating datasets, fine-tuning LLMs, and driving projects from design to launch; it requires 5+ years of ML infra experience, end-to-end ML lifecycle expertise, large-scale distributed systems design, Python and ML framework proficiency, MLOps experience, cloud and big data knowledge, performance optimization, and GenAI/RAG experience.

Atlassian allows Atlassians to work anywhere—office, home, or hybrid—and hires globally wherever it has a legal entity, giving people flexibility to support family and personal goals. DX is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders build high-performing teams, collects millions of data points daily to measure developer productivity, and recently closed on its acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater customer impact. The role is a Customer Success Manager for a small portfolio of DX’s commercial customers, focused on driving engineering transformation, overseeing implementation, utilization, and renewal, and collaborating with a team under the Manager of Strategic Customer Success. Key responsibilities include owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, forecasting renewals, identifying renewal challenges, arranging executive discussions, and pursuing expansion opportunities while tracking key metrics. DX’s values emphasize mastery and high performance, and ideal candidates have 7+ years in enterprise CS or related roles, strong communication and relationship-building skills, the ability to learn technical topics, take ownership under pressure, and potentially startup experience or experience with technical executives.

- Atlassian supports flexible work options, allowing employees to work in an office, from home, or a hybrid setup, and hires in any country where the company has a legal entity. - DX is a Salt Lake City–based, rapidly growing SaaS company that helps engineering leaders build high-performing teams, collects millions of daily data points to power productivity insights, and has tripled its ARR; it was recently acquired by Atlassian. - By joining Atlassian, DX will gain resources to accelerate growth and R&D and deliver greater impact to customers. - The CSM role involves partnering with a small portfolio of DX’s commercial customers to drive engineering transformation, owning the full lifecycle from implementation to renewal, coordinating internal teams, and uncovering expansion opportunities and renewal risks. - Ideal candidates have 7+ years in enterprise customer success or related roles, are meticulous and consistently high performers, can learn technical topics quickly, and may have startup experience or prior work with technical executives.

- Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees control over family and personal priorities. - With over 250,000 customers such as NASA, IBM, HubSpot, Samsung, and Coca-Cola, Atlassian focuses on value selling and a “play as a team” culture where employees work with the company, not for it. - This remote role is Head of Sales Development, reporting to the Head of Sales Development, and will lead an 8–10 person SDR team focused on enterprise opportunities and AI-driven sales. - The role requires 2+ years of leadership in managing Sales/Sales Development, 3+ years in solution selling, success hiring 8–10 direct reports, and proficiency with Salesforce, LinkedIn, Gong, and Outreach, plus collaboration with demand gen, sales ops, and enablement. - Key responsibilities include meeting monthly/quarterly/annual pipeline goals, optimizing SDR productivity, shaping value messaging with data-driven insights, analyzing performance metrics, and fostering an accountable, data-driven, and coaching-focused SDR culture with a balance of strategic and tactical leadership.

Atlassian offers flexible work locations and hires globally where it has a legal entity, giving employees control over family, personal goals, and priorities. This remote role leads an 8–10 member SDR team in a value-selling organization serving 250,000+ customers (including NASA, IBM, HubSpot, Samsung, and Coca‑Cola) with a “play as a team” culture, where employees work with Atlassian, not for Atlassian. Requirements include 2+ years in a sales/Sales Development leadership role, 3+ years in solution selling with a proven track record, success hiring/managing 8–10 direct reports, and proficiency with Salesforce, LinkedIn, Gong, and Outreach, plus collaboration with demand gen, sales ops, and enablement. You will own leading and developing 8–10 SDRs, meeting pipeline goals monthly/quarterly/annually, driving productivity, leveraging metrics for decision-making, shaping data-driven value messaging, and optimizing strategies and resource allocation. The SDR Leadership Culture centers on accountability, a results-based mindset, strategic and tactical balance, coaching, alignment with quota and career goals, willingness to drive change, and ownership, with 2+ years of leadership experience (quota-carrying preferred).

Atlassian supports flexible work locations (office, remote, or hybrid) and hires globally in any country where they have a legal entity. The role focuses on leading a Mid-Market sales team, creating tailored sales strategies and plans for the Central Market, and expanding market share in the Mid-Market segment. Responsibilities include mentoring and coaching the team, setting performance goals and metrics, monitoring progress, and recruiting and onboarding new Account Executives. It also requires collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve sales processes and customer satisfaction, plus analyzing sales data and market trends to identify growth opportunities and conducting regular performance evaluations. The ideal background includes 8+ years in sales, 3+ years in management, a strong track record, motivation to coach and mentor, experience with value-driven and solution-oriented consultative selling, comfort with senior stakeholders, and a willingness to challenge traditional sales models and optimize processes.

Atlassian offers flexible work options and hires in any country where it has a legal entity. The role centers on leading a Mid-Market sales team for the Central Market, developing customized sales strategies, and expanding market share in the Mid-Market segment. Responsibilities include mentoring and coaching the team, setting performance goals, recruiting and onboarding new Account Executives, and collaborating with internal teams to improve sales processes and customer satisfaction. You will analyze sales data and market trends, monitor progress toward goals, conduct regular performance evaluations, and stay informed about industry dynamics to identify growth opportunities. The position requires 8+ years in sales with 3+ years in management, a proven track record, strong consultative and value-driven selling skills, comfort working with senior stakeholders, and a willingness to challenge traditional sales models.

- Atlassian supports flexible work arrangements and hires globally wherever it has a legal entity. - As the Manager of the Commercial Solutions Engineering team for DX, you will lead a high-performing group of technical advisors to grow the DX product in mid-market and commercial segments, acting as a bridge among Sales, Customer Success, Product, and Engineering leadership. - Your responsibilities include recruiting, onboarding, and mentoring SEs; acting as a player-coach on high-stakes opportunities; driving pre-sales strategy and POC oversight; standardizing POC playbooks, demo environments, and pre-sales workflows; and allocating SE resources across a fast-moving pipeline. - You will advocate for customers in leadership meetings and help prioritize the roadmap based on technical friction and market trends, while defining KPIs to align the team with revenue targets. - Qualifications require 5+ years in Pre-Sales/Solutions Engineering with at least 2 years in a leadership capacity, a proven mid-market/commercial sales track record, experience building scalable technical sales processes, deep engineering context (SDLC, DORA metrics, SPACE framework), familiarity with APIs, SQL, and Git, and strong stakeholder management and conflict-resolution skills.

Atlassian supports flexible work locations (office, remote, or hybrid) and hires in any country where it has a legal entity. As the Manager of the Commercial Solutions Engineering team for DX, you will lead a high-performing group of technical advisors to drive growth of the DX product in mid-market and commercial sectors. You will scale pre-sales strategy, coach SEs through fast-paced sales cycles, and serve as a bridge between Sales, Customer Success, Product, and Engineering to ensure the platform meets customer needs. You will recruit and develop the team, standardize POC playbooks and demo environments, optimize pre-sales processes, allocate resources across a high-velocity pipeline, and advocate for customers in leadership discussions. Requirements include 5+ years in pre-sales with 2+ in leadership, proven mid-market/commercial sales experience, ability to design scalable technical sales processes, deep engineering context (SDLC, DORA metrics, SPACE), familiarity with APIs/SQL/Git, and strong stakeholder management and conflict-resolution skills.

Atlassians can work in an office, from home, or in a hybrid arrangement, giving them control to support family goals and other priorities. They hire people in any country where Atlassian has a legal entity. Data is a central focus, with billions of events ingested monthly and many teams relying on data platforms to drive decisions. Atlassian is seeking an Engineering Leader to join the Data Engineering team to build data products that power GTM strategy and key organizational decisions. The role involves leading the data engineering practice, shaping technical strategy and architecture, developing data products for reporting, analytics, data science, ML, and AI, and partnering with IT, data platforms, product engineering, GTM stakeholders, analytics teams, and data scientists.

Atlassian offers flexible work locations—office, remote, or hybrid—and supports employees' family and personal goals, with hiring in any country where they have a legal entity. Data is central at Atlassian, with billions of events ingested monthly and dozens of teams relying on data platforms to drive decisions. The company is seeking an Engineering Leader to join the Data Engineering team to build data products that power GTM strategy and other critical decisions. The leader will guide a world-class data engineering practice, shape technical strategy and data architecture, and develop data products for reporting, analytics, data science, ML, and AI workloads. They will partner with IT, data platform, product engineering, GTM stakeholders, analytics teams, and data scientists to support multiple programs.

- Atlassian offers flexible work locations (office, remote, or hybrid) to support employees' family goals and priorities. - The company hires people in any country where it has a legal entity. - Data is central at Atlassian, with billions of events ingested monthly into analytics platforms used by dozens of teams. - Atlassian seeks an Engineering Leader for the Data Engineering team to build data products that power GTM (Marketing and Sales) strategy and key organizational decisions, leading a world-class data engineering practice and systems at scale. - The leader will shape technical strategy and data architecture, develop data products for reporting, analytics, data science, ML, and AI workloads, and collaborate with IT, data platform, product engineering, GTM stakeholders, analytics teams, and data scientists across programs.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. DX is a fast-growing SaaS company based in Salt Lake City that helps engineering leaders improve developer productivity, collects millions of data points daily, and was recently acquired by Atlassian to accelerate growth and R&D. The Commercial Account Executive role involves partnering with DX’s largest customers, identifying productivity pain points, guiding them through proofs of concept, and building long-term business cases, with a large territory and inbound leads supported by SDRs, SAs, and leadership, requiring four days per week in Salt Lake City. Responsibilities include developing outbound strategies with the SDR team, mastering the sales process, creating tailored buying documentation, guiding customers through PoCs and evaluations, establishing DX as a key driver of business goals, and collaborating across functions. DX values individual mastery and high performance, emphasizing that while outcomes may be influenced by external factors, doing the job at the highest level is rewarded.

Atlassian supports flexible work locations—office, remote, or a mix—and hires people in any country where it has a legal entity. DX is headquartered in Salt Lake City and is a fast-growing SaaS company that helps engineering leaders boost developer productivity, collecting millions of data points daily for customers like Pinterest, GitHub, BNY, and Xero; it has scaled profitably, tripling annual recurring revenue, and was recently acquired by Atlassian. By joining Atlassian, DX will gain expanded resources and accelerate growth and R&D to deliver greater impact to customers. The Commercial Account Executive role involves partnering with DX’s largest customers, uncovering pain points around measuring and improving productivity, guiding proofs of concept, creating business cases, managing a large territory with inbound leads, and working four days a week from the Salt Lake City office with support from SDRs, SAs, and leadership. DX values individual mastery and top performance, focusing on doing the job at the highest level while accepting outcomes are influenced by external factors.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity to support employees’ personal goals and priorities. The role centers on building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformations. It emphasizes outcome-driven success by accelerating product adoption and delivering measurable value across global teams through Customer Success Plans and regular check-ins. The position entails complex program leadership, AI and emerging tech enablement, experience with AI consumption and usage-based pricing models, and proactive risk mitigation to drive adoption, retention, and expansion. It also serves as the voice of the customer, providing actionable feedback to improve products and experiences, and requires cross-functional collaboration with sales, product, support, and advisory services.

At Atlassian, employees can choose office, remote, or hybrid work, and the company supports personal goals and family priorities, hiring in any country where there is a legal entity. The role emphasizes Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior leaders to position Atlassian as a strategic partner in their digital and AI transformation journeys. It centers on Outcome-Driven Success by accelerating product adoption and delivering measurable business outcomes through value realization and expansion across global teams. Strategic Success Planning and Complex Program Leadership involve developing Customer Success Plans, conducting regular check-ins and QBRs, guiding complex implementations across multiple partners, and advising on AI and emerging technologies with experience in consumption-based pricing. Additional responsibilities include risk mitigation, acting as the Voice of the Customer to inform product and service improvements, and collaborating cross-functionally with sales, product, support, and advisory services to maximize value.

- Atlassian offers flexible work options (office, from home, or hybrid) and hires in any country with a legal entity, with applicants from all regions of Germany welcomed for this role. - The company is redefining service management with an AI-powered Service Collection that unifies ITSM and ESM, built on Atlassian’s AI platform Rovo to triage requests, surface knowledge, automate workflows, and accelerate issue resolution. - The role is an experienced Solution Sales Executive in the EMEA Solution Sales team, responsible for driving adoption of the Service Collection across mid-market and enterprise accounts in Germany, Austria, and Switzerland, partnering with Account Executives, Solution Engineers, Partners and Alliances, and Product and Marketing. - This position emphasizes being the ITSM/ESM expert for the DACH region, offering the stability of Atlassian combined with the speed of a high-growth unit and focusing on strategic, enterprise-wide service transformations rather than high-volume sales. - Key duties include driving ITSM/ESM sales growth with a defined territory plan, building relationships with IT leaders, leading end-to-end sales cycles, co-selling with partners and GSIs, feeding customer insights back to Product/Marketing/Engineering, and maintaining accurate forecasts and deal visibility.

Atlassian offers flexible work options and hires globally where it has a legal entity, with this role welcoming applicants from all regions of Germany. The company is redefining service management with an AI-powered platform; the Atlassian Service Collection unifies ITSM and ESM, powered by Rovo to triage requests, surface knowledge, automate workflows, and accelerate resolution. The role is an experienced Solution Sales Executive within the EMEA team, focusing on the DACH region to drive adoption of the Service Collection across mid-market and enterprise accounts in Germany, Austria, and Switzerland, in collaboration with Account Executives, Solution Engineers, partners, alliances, and Product/Marketing teams. The position emphasizes being the ITSM/ESM expert and combining Atlassian’s stability with the speed of a high-growth unit to lead in the AI-powered service space within German-speaking markets. Responsibilities include driving ITSM/ESM sales with a clear territory plan, building relationships with IT leaders, leading end-to-end sales cycles for complex, multi-stakeholder deals, co-selling with partners and GSIs, feeding customer insights back to Product/Marketing/Engineering, and maintaining forecast and deal visibility.

Atlassian offers flexible work locations—office, home, or a combination—and hires in any country where it has a legal entity, with this role open to applicants from all regions of the Netherlands. The company aims to redefine service management by building the definitive AI-powered Service Management platform, the Atlassian Service Collection, unifying ITSM and ESM and powered by Rovo to triage requests, surface knowledge, and automate workflows. In this role, you'll join the EMEA Solution Sales team as an experienced Solution Sales Executive, reporting to the Regional Head of Solution Sales, driving adoption of the Service Collection and collaborating with Account Executives, Solution Engineers, Partners, Alliances, Product, and Marketing. You’ll be the ITSM/ESM subject matter expert, enjoy the stability and brand of Atlassian alongside the speed of a high-growth unit, and architect strategic, enterprise-wide service transformations rather than high-volume transactions. Your duties include driving ITSM/ESM sales growth with a clear territory plan, building senior relationships with CIOs and IT leaders, leading end-to-end deals across new lands and expansions, co-selling with partners and GSIs, feeding customer insights back to Product/Marketing/Engineering, and maintaining accurate forecasts.

Atlassian supports flexible work locations and global hiring, with this role welcoming applicants from all regions of the Netherlands. The company is redefining service management with AI-powered ITSM/ESM platforms, unifying IT, HR, and more through the Service Collection enhanced by Rovo, Atlassian’s AI engine. The role seeks an experienced Solution Sales Executive in the EMEA team to drive adoption of the Service Collection in Benelux and the Nordics, collaborating with Account Executives, Solution Engineers, Partners, Alliances, and Marketing. The position offers SME leadership in ITSM/ESM, combining Atlassian’s stability with the speed of a high-growth unit and involves strategic deal architecture for enterprise-wide transformations rather than high-volume sales. You will drive sales growth with a defined territory, build senior relationships with CIOs and IT decision-makers, lead end-to-end sales cycles, co-sell with partners, feed customer insights back to Product/Marketing/Engineering, and forecast with clear deal visibility.

Atlassian supports flexible work arrangements—office, home, or a mix—and hires in any country where it has a legal entity. For this role, Atlassian welcomes applicants from all regions of the United Kingdom. The position is an Enterprise Solution Sales Executive on the Teamwork Collection, reporting to the Regional Head of Solution Sales. You will own a named enterprise account territory, lead end-to-end solution selling to drive adoption of the Teamwork Collection, and collaborate cross-functionally to uncover expansion opportunities while feeding customer and competitive insights back to product and engineering. In day-to-day work, you’ll manage pipeline and territory planning in Salesforce, coordinate with Account Executives, SDRs, Solution Engineers, Strategic Partners, and Customer Success, and demonstrate the team-first leadership that defines Atlassian’s GTM culture.

Atlassian offers flexible work options—office, home, or hybrid—and hires in any country where it has a legal entity, with this role welcoming applicants from all regions of the United Kingdom. They’re seeking an experienced Enterprise Solution Sales Executive to join the Teamwork Collection go-to-market team, reporting to the Regional Head of Solution Sales. The Teamwork Collection (AI-powered suite including Jira, Confluence, Loom, and Rovo) is used by 350,000+ organizations, including KLM/Air France, Mercedes, and NatWest, to connect goals, work, and knowledge. The role involves owning a named enterprise territory, leading end-to-end consultative sales—from discovery to close—and positioning the collection’s value against competitive alternatives. You’ll collaborate with Account Executives, SDRs, Solution Engineers, Strategic Partners, and Customer Success, feed competitive and product insights back to engineering, and manage pipeline and territory in Salesforce while exemplifying unselfish, team-first leadership.

Atlassian supports flexible work locations and hires in any country with a legal entity, enabling employees to balance family, personal goals, and priorities. The role is Senior Strategic Customer Success Manager in the Strategic Segment, where CSMs help customers realize value from Atlassian investments by delivering scalable methodologies to drive product adoption, solution expansion, and long-term growth across multiple products and practices. You'll build trusted advisor relationships with executives, guide complex enterprise customers through hurdles, and drive value realization via proactive, programmatic engagement and cross-product expertise. You’ll engage a range of customer profiles, including C‑level contacts and global teams, to develop Customer Success Plans, conduct QBRs, coordinate with partners for complex implementations, and stay current on products to discuss relevant features. Responsibilities include developing adoption strategies for high-value accounts, mitigating churn through early risk identification and escalation with the Account Associate, and acting as the Voice of the Customer to provide internal feedback for better service to strategic customers.

Atlassian offers flexible work options—office, remote, or a hybrid approach—and hires in any country where it has a legal entity. The role is Senior/Principal Strategic Customer Success Manager in the Strategic Segment, focused on helping customers realize value by delivering scalable methodologies for product adoption, solution expansion, and long-term growth. The position involves building relationships across the customer journey with C-level executives and multi-layered global teams, using cross-product expertise to support complex enterprise customers. Key duties include developing trusted-advisor relationships, managing value realization for SaaS customers, creating success plans and quarterly business reviews, navigating multi-partner implementations, and driving adoption and footprint expansion. It also emphasizes mitigating churn, acting as the Voice of the Customer to feedback to Atlassian, and coordinating with the account team to ensure ongoing customer success.

Atlassian lets employees choose where they work—office, home, or hybrid—and hires in any country where it has a legal entity. The company is fueling a Developer Experience (DevEx) revolution, building a unified DevEx Platform to remove friction and boost engineering velocity beyond fragmented DevOps. The role will oversee a specialized team focused on driving DevEx for Atlassian’s most strategic Enterprise customers, delivering customized sales strategies and pursuing long-term, value-based relationships to hit revenue targets, in collaboration with Channel Partners, Account Managers, and Solution Engineers. Why join: you’ll build the EMEA powerhouse, starting with three direct reports and growing to five, enjoy the stability and brand of Atlassian with startup-like speed, and lead from the front as a player-coach in high-stakes enterprise negotiations. You’ll lead and scale the Enterprise Specialist Sales Executives, shape strategic sales plans, coach for performance, collaborate cross-functionally, manage key executive-level client relationships, and stay ahead of market trends to identify new growth opportunities in the DevEx landscape.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever they have a legal entity. The company is leading the Developer Experience (DevEx) revolution, building a unified DevEx Platform to reduce toil and accelerate engineering velocity for enterprises, especially in EMEA. The future team role involves managing a specialized Enterprise Specialist Sales Executives team to drive DevEx adoption with strategic enterprise customers, implementing customized sales strategies, and achieving revenue targets. The role requires collaboration with Channel Partners, Account Managers, and Solution Engineers to improve sales processes and customer journeys, while also hiring and scaling the EMEA team (starting with three direct reports, growing to five). The position emphasizes leadership as a player-coach, strategic sales planning, cross-functional collaboration, executive-level client management, and staying ahead of market trends to identify growth opportunities in the DevEx space.

- Atlassian offers flexible work options—office, remote from home, or a mix—and this mid-market sales role is fully remote and eligible for candidates in the UK. - The company helps teams worldwide (including Vodafone, Daimler, and Klarna) and the Mid Market Sales team, established in 2019, draws on experience from Fortune 500 firms and startups while upholding Atlassian’s values. - The role seeks a proactive Account Executive who thrives on unlocking untapped potential within existing customer relationships to deepen Atlassian’s footprint with customers that already know us but haven’t realized full value. - Responsibilities include identifying growth opportunities within an assigned UKI portfolio, developing and executing strategic account plans to expand adoption and uncover new use cases, and implementing named account or territory plans to maximize expansion and customer success. - You will collaborate with channel sales to build sales strategies for designated territory or named accounts and serve as Atlassian’s main point of contact for those Mid-Market accounts.

Atlassian offers flexible work options (office, remote, or hybrid) and is hiring a fully remote sales role in the UK. The Mid Market Sales team helps large customers scale their Atlassian investments and was formed in 2019; the team includes people from Fortune 500 companies and startups, sharing a commitment to hitting goals and upholding Atlassian values. They are seeking a proactive Account Executive who can unlock untapped potential within existing customer relationships and drive growth. You will identify and develop growth opportunities within an assigned UKI portfolio and develop strategic account plans to expand adoption and uncover new use cases in accounts with existing but limited Atlassian usage. Additionally, you will create named account or territory plans to maximize expansion, work with channel sales to build sales strategies, and serve as Atlassian’s main contact for designated Mid-Market accounts.

Atlassian offers flexible, distributed-first work options—employees can work in an office, from home, or a mix—and can hire eligible candidates in the UK, Netherlands, or Poland, with interviews and onboarding conducted virtually. Atlassian unleashes the potential of every team with Jira Software, Confluence, and Jira Service Management, used by the Fortune 500 and many companies worldwide, including NASA and Deutsche Bank. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifying cloud-first opportunities, cross-sell and user expansion, nurturing relationships, and achieving revenue targets while advocating for customers and providing feedback to product and engineering teams. These responsibilities are carried out in close collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, guided by Atlassian's values. You’ll develop and implement named Account and Territory plans, drive revenue growth, prospect and qualify leads, build relationships, conduct product demonstrations, forecast to management, stay aware of market trends, and travel occasionally to meet clients and attend events.

Atlassian offers flexible work options (office, home, or hybrid) with virtual onboarding and hires in any country where it has a legal entity, including this role in the UK, the Netherlands, or Poland. The company’s products—Jira Software, Confluence, and Jira Service Management—help teams collaborate, and their customers include Fortune 500 companies and over 300,000 others such as NASA and Deutsche Bank. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, focusing on cloud-first opportunities, cross-sell and expansion, achieving revenue targets, and advocating for customers to product and engineering. This work is performed in close collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Reps, reflecting a TEAM approach to deploying Atlassian at scale and guided by Atlassian values. You’ll develop named account and territory plans, implement sales strategies, prospect and qualify leads, build relationships, conduct product demos, provide forecasts, stay current on market trends, and travel occasionally to meet clients and attend events.

Atlassian offers flexible, distributed-first work options—office, home, or a hybrid setup—with global hiring where there is a legal entity, virtual interviews and onboarding, and eligibility for candidates in the UK, Netherlands, or Poland. Atlassian’s products, including Jira Software, Confluence, and Jira Service Management, help teams organize, discuss, and complete work, and are trusted by the Fortune 500 and brands like NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages mid-sized and Enterprise customers, identifies cloud-first opportunities, drives cross-sell and user expansion, sustains customer relationships, and pursues revenue targets, while advocating for customers to product and engineering. This work is done in close collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, within a TEAM model guided by Atlassian values, and you’ll report to the Mid-Market Sales Manager, Nordics. Your responsibilities include developing and executing named account and territory plans, building sales strategies, prospecting and qualifying leads, conducting product demos, providing regular forecasts, staying informed about industry trends, and traveling occasionally to meet clients and attend events.

Atlassian offers flexible, distributed-first work options (office, home, or hybrid) with virtual interviews and onboarding, and they hire in any country where they have a legal entity. They are hiring for the UK, Netherlands, or Poland, and their products—Jira Software, Confluence, and Jira Service Management—help teams collaborate, serving Fortune 500 companies and others, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, focusing on cloud-first opportunities, cross-sell and expansion, while advocating for customers and providing feedback to product and engineering. Collaboration is essential, working with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, all guided by Atlassian values to deploy at scale. The role reports to the Mid-Market Sales Manager, Nordics, and responsibilities include developing named account and territory plans, executing sales strategies, prospecting, building relationships, delivering product demonstrations, providing forecasts, staying informed on industry trends, and occasional travel to meet clients and attend events.

- Atlassian offers flexible work options—office, home, or hybrid—with virtual interviews and onboarding as part of a distributed-first approach, and the role is eligible in the UK, Netherlands, or Poland. - Atlassian unleashes the potential of every team with Jira Software, Confluence, and Jira Service Management, used by the majority of the Fortune 500 and over 300,000 companies worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. - The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifying cloud-first opportunities, cross-sell and expansion, nurturing relationships, and achieving revenue targets, while advocating for customers by providing feedback to product and engineering teams. - All responsibilities are carried out in close collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, guided by Atlassian values and a TEAM approach to deployment at scale. - You’ll report to the Mid-Market Sales Manager, Nordics, and will develop and implement named account and territory plans, execute sales strategies, prospect and qualify leads, demonstrate products, provide forecasts, stay aware of industry trends, and travel occasionally to meet clients and attend events.

Atlassian offers flexible, distributed-first work options, allowing Atlassians to work from an office or home with virtual interviews and onboarding, and eligibility for this role in the UK, Netherlands, or Poland. Atlassian’s products—Jira Software, Confluence, and Jira Service Management—help teams organize, discuss, and complete work, with customers including Fortune 500 companies and others worldwide (NASA, Audi, Kiva, Deutsche Bank, Dropbox). The Mid-Market sales team manages a portfolio of mid-sized and Enterprise customers, identifies cloud-first opportunities, cross-sell and expansion, and serves as a strong customer advocate by feeding feedback to product and engineering, collaborating with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives. The role reports to the Nordics Mid-Market Sales Manager and involves developing and executing named account and territory plans, driving revenue growth, prospecting, building relationships, conducting product demos, and coordinating with internal teams to streamline sales processes and enhance customer satisfaction. Additionally, responsibilities include regular sales forecasts, staying updated on industry trends and competitors, and occasional travel to meet clients and attend events.

At Atlassian, you can work in an office, from home, or a mix, and the company hires globally where it has a legal entity; this is a remote, field sales role based in the UK. Atlassian serves over 300,000 customers worldwide, including NASA, IBM, and Coca-Cola, with a goal to unleash every team’s potential through software while emphasizing revenue growth and the value of “play as a team.” The Account Executive, Enterprise role involves building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans to hit goals, qualifying leads, engaging with decision makers, understanding needs, proposing solutions, and providing accurate forecasting and account planning. The position also requires traveling to meet clients and industry events, acting as the main contact for designated accounts, running strategy plays, managing complex sales cycles, and coordinating with Channel sales to develop designated territories and named accounts.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity; this remote field sales role is based in the UK. The company serves over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a goal to unleash every team's potential through software and a culture of teamwork where employees work with Atlassian, not for Atlassian. As Account Executive, Enterprise, you'll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams to ensure customer satisfaction and ongoing revenue growth. You will develop named account or territory plans, execute strategic sales plans, qualify leads, engage decision makers, present solutions, negotiate and close deals, forecast accurately, and stay updated on industry trends. The role also requires traveling to meet clients, being the main point of contact for designated accounts, running strategy plays, managing complex sales cycles, and coordinating with Channel sales to build long-term territory and account strategies.

- Atlassian offers flexible work options (office, home, or hybrid) and can hire in any country with a legal entity; this remote field sales role is based in the UK or Poland. - Atlassian serves over 300,000 customers worldwide, including NASA, IBM, and Coca-Cola, with a mission to unleash every team's potential through software and to sustain revenue growth, guided by the value “play as a team.” - In the Account Executive, Enterprise role, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams (Channel Partners, Product Specialists, Account Managers, Solution Engineers) to ensure customer satisfaction, including Fortune 500 clients. - You will develop and implement named account or territory plans, execute strategic sales plans to hit company goals, qualify leads, engage decision-makers, deliver sales presentations, negotiate pricing, provide forecasting, and stay up to date on industry trends. - You’ll travel to meet clients and industry events, be the main Atlassian contact or escalation point for designated accounts, and run strategy plays to identify opportunities and manage complex sales cycles with the Channel sales organization.

Atlassian offers flexible work options and hires globally where it has a legal entity; this is a remote field sales role based in the UK or Poland. Atlassian serves over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a goal to unleash every team’s potential through software, deliver exceptional customer impact, and sustain revenue growth, guided by its value of “play as a team” where employees work with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You’ll develop named account or territory plans, execute strategic sales plans to achieve goals, identify and qualify leads, engage decision-makers, deliver presentations, negotiate pricing, forecast, travel to meet clients and attend events, and serve as the main Atlassian contact and escalation point while working with Channel sales on complex sales cycles. If you’re customer-focused, creative, and have a hunter mindset excited by solving Fortune 500 business needs, we’d love to have you on our team.

At Atlassian, flexible work options are available (office, home, or hybrid) and hires can be in any country with a legal entity; this remote field sales role is based in the UK or Poland to help teams collaborate effectively. Atlassian serves over 300,000 customers worldwide, including NASA, IBM, and Coca‑Cola, with a mission to unleash every team’s potential through software and drive customer impact and revenue growth, guided by a culture that emphasizes “play as a team” and that employees work with Atlassian, not for Atlassian. As Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer success. You will develop named account or territory plans to maximize expansion, execute strategic sales plans to meet goals, qualify leads, present to decision makers, understand customer needs, and close deals, while maintaining accurate forecasting and account planning. The role also involves engaging with C-level executives, traveling to meet clients and industry events, building long‑term relationships, running strategy plays for designated accounts, managing complex sales cycles, and coordinating with Channel sales to craft territory and named account strategies.

Atlassian offers flexible work options—office, home, or a hybrid model—and hires people in any country where they have a legal entity; this remote, field sales role is based in the UK. The company serves over 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a mission to unleash the potential of every team through powerful software and a culture of “play as a team.” As Account Executive, Enterprise, you'll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams to ensure customer satisfaction. You will develop named account or territory plans, execute strategic sales plans to hit goals, identify and qualify leads, engage decision-makers, deliver sales presentations, negotiate and close deals, and provide accurate forecasting. You will cultivate C-level relationships, work with Channel, Marketing, Product, and Customer Success, stay informed about industry trends and competitors, travel to meet clients and attend industry events, and run strategy plays to identify opportunities and sustain long-term relationships across complex sales cycles.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity; this remote field sales position is based in the UK. They serve more than 300,000 customers worldwide—including NASA, IBM, HubSpot, Samsung, Booking.com, Heineken, IKEA, Coca-Cola, and Fortune 500 companies—and aim to unleash team potential through software while driving revenue growth, guided by their "play as a team" value. The Account Executive, Enterprise role focuses on building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans to meet goals, identifying and qualifying leads, delivering presentations, negotiating contracts and pricing, maintaining executive relationships, understanding client needs, proposing solutions, and providing accurate forecasting and account planning. The role requires travel, acting as the main point of contact or escalation for designated accounts, running strategy plays, building long-term relationships, and collaborating with the Channel sales organization to develop sales strategies for designated territories and named accounts through complex sales cycles.

At Atlassian, employees can work from office, home, or a mix, with virtual onboarding as part of a distributed-first approach; this role is based in Manila to primarily support APAC time zones. The AI & Digital Natives team targets the next generation of AI-native and digital-native startups, focusing on greenfield accounts and outbound discovery in a fast-moving environment that blends product-led growth, sales engagement, and signal-based selling. Responsibilities include building pipeline for top AI & DN accounts, prospecting net-new or small-footprint customers, taking early-stage calls to qualify interest, and owning smaller deals end-to-end with fast cycles. Qualifications include experience in inside sales or SDR/BDR with outbound success, the ability to credibly engage founders and engineering leaders, understanding of modern AI and developer workflows, strong communication, and willingness to work primarily from APAC time zones in Manila. The role offers opportunities to learn in a modern GTM environment, collaborate with AI GTM builders, and receive competitive, equitable compensation with potential benefits, bonuses, commissions, and equity.

Atlassian offers a flexible, distributed-first work model with virtual interviews and onboarding; this role is based in Manila and focuses on APAC hours as an Inside Sales Account Executive for the AI & Digital Natives team to build pipeline and close smaller, fast-moving opportunities in a greenfield market. The AI & Digital Natives team targets the next generation of AI-native and digital-native startups, employing a builder mindset, product-led growth, and signal-based selling in a modern GTM environment where the AI GTM stack evolves with the sales motion. Responsibilities include creating pipeline for top accounts through tailored outreach informed by market signals, prospecting net-new or small-footprint customers, qualifying early-stage interest, advancing momentum with founders and engineering/IT leaders, converting qualified interest into pipeline, and owning smaller deals end-to-end. Qualifications require experience in inside sales or SDR/BDR roles with outbound success, comfort opening greenfield accounts and speaking credibly to technical buyers, a core understanding of AI/developer workflows, strong communication, high-volume pipeline hygiene, and willingness to work primarily in APAC time zones from Manila. Why this role is exciting: you’ll help shape a new GTM motion for one of the fastest-moving tech segments, work with AI GTM builders and leaders, gain exposure to a stack blending product signals and human selling, and compensation is designed to be equitable and competitive, potentially with benefits, bonuses, commissions, and equity.

At Atlassian, employees can work in an office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity, allowing people to support family and personal goals. Interviews and onboarding are conducted virtually as part of Atlassian's distributed-first approach. The role involves developing and implementing named account or territory plans to maximize expansion across a wide portfolio of products while maintaining a high standard of customer success. It also includes building strategic relationships with customers, qualifying leads, engaging key decision makers, understanding needs, delivering sales presentations, closing deals, and providing regular, accurate sales forecasts and updates to management. Additionally, the position requires staying updated on industry trends, market dynamics, and competitor activity within the South East Asia mid-market segment and building strong relationships with channel partners to benefit customers.

At Atlassian, employees can choose where to work—office, home, or a hybrid arrangement—and the company hires globally wherever it has a legal entity, with virtual interviews and onboarding as part of being distributed-first. The role centers on developing named account or territory plans to maximize expansion opportunities across a broad product portfolio while maintaining a high standard of customer success. It involves building strategic relationships with customers, identifying and qualifying leads, engaging key decision makers, understanding their needs, delivering sales presentations, and closing deals. The position also requires providing regular, accurate sales forecasts and updates to management, and staying informed about industry trends, market dynamics, and competitors in the Southeast Asia mid-market segment. Additionally, it emphasizes building strong relationships with channel partners to enable effective collaboration for the benefit of customers.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC. It is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, and its brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company emphasizes a collaborative open-source community and invites engagement through its website and social channels. The VP of Product Management for the Test Management portfolio will define strategy, roadmap, and growth to shape how AI and agentic testing change software testing and buyer behavior, requiring 10+ years of product management leadership, AI product experience, and executive GTM partnerships. This PE-backed, remote-friendly role offers a base salary of $215,000–$250,000 plus bonuses and equity, within a culture focused on inclusion, growth, and measurable business outcomes.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability with SDLC integrations, trusted by over 16 million developers across 32,000 organizations—including 75% of the largest financial institutions—with brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. As stewards of a collaborative open source community, SmartBear aims to make the technology-driven world better and invites you to learn more at smartbear.com or on LinkedIn, X, and Reddit. The Strategic Account Executive will own and grow a portfolio of strategic and global accounts, build executive-level relationships, develop multi-year account plans, drive new business and expansions, and coordinate cross-functional teams to deliver outcomes with accurate forecasts and executive visibility. Requirements include 5+ years of enterprise software sales, success selling to large enterprises, experience with executive stakeholders, strategic account planning, and familiarity with DevOps, testing, API management, or application security, plus strong communication, forecasting, and negotiation skills. SmartBear emphasizes growth, inclusivity, and social responsibility, offers a total rewards package with base salary and commissions (estimated annual cash compensation of $240,000), benefits, flexible time off, and hybrid work options, and is an equal opportunity employer.

SmartBear delivers application integrity for modern tech stacks, providing deep test automation, API lifecycle management, and observability with governance to operate at AI speed and scale across the SDLC. It is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr, and the company supports a collaborative open-source community with a global presence on LinkedIn, X, and Reddit. The Senior Software Engineer - C++ TestComplete role involves developing and maintaining the testing tool using C++, designing and implementing backend components, and integrating frontend and backend functionalities across a stack that includes C++, C#, Delphi, Avalonia, Windows programming (COM, WinApi), and DevExpress GUI. Candidates should have 6+ years of backend experience in C++, familiarity with Delphi, Windows programming, strong OO design and CI/CD knowledge, a BS in CS or equivalent, and English at least B2; SmartBear emphasizes career growth, inclusive culture, awards, international offices, and a commitment to ethical practices and improving the technology-driven world.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, observability, and integrations across the SDLC. It is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, with brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company supports a collaborative open source community and invites people to learn more at www.smartbear.com or on LinkedIn, X, and Reddit. The Senior Software Engineer – AI Product intro describes building AI Agents for QMetry Test Management, delivering LLM-powered workflows and integrations, with requirements including 5+ years in Python/Node/JS, Flask/FastAPI, LLMs, REST, Docker, AWS, and GitHub; bonus for NoSQL/Vector DB and basic frontend skills. SmartBear emphasizes career growth, an inclusive culture, global offices, and a commitment to ethical practices and equal opportunity employment.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability, integrated across the SDLC to raise quality for application delivery teams. It is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, and features brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, plus an open-source community. Learn more at www.smartbear.com and follow the company on LinkedIn, X, and Reddit, as SmartBear positions itself as solving critical challenges in ensuring software integrity in an AI-driven world. The Senior Software Engineer – AI Product intro for QMetry aims to build AI Agents for QTM, developing LLM-powered workflows to automate and enhance software testing, and delivering production-ready code across backend APIs and product integrations. Requirements include 5+ years in Python/NodeJS/Java, Flask/FastAPI familiarity, exposure to LLMs/LangChain/agent frameworks, REST and system design basics, Docker/AWS/GitHub experience, with bonuses for NoSQL/Vector DB and basic frontend; SmartBear emphasizes career growth, inclusive culture, ethical practices, and a global presence.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability integrated across the SDLC, trusted by over 16 million developers in 32,000 organizations including major brands like Adobe, JetBlue, and Microsoft. Its best-loved brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr, and SmartBear acts as a steward of a collaborative open-source community; learn more at www.smartbear.com or follow them on LinkedIn, X, and Reddit. The Senior Creative Designer in Corporate Marketing will lead concepting, design, and execution across campaigns, events, digital experiences, and brand initiatives, partnering with the Creative Director and stakeholders to deliver cohesive, high-impact creative aligned with business goals. Requirements include 5+ years in graphic design with a strong portfolio, expert proficiency in Adobe Creative Suite and Figma (motion/video a plus), the ability to lead projects and articulate design rationale, with a preference for multi-product or B2B tech experience and a design degree. The role offers growth, an inclusive culture, transparent pay, a base salary range of $108,700–$110,000 USD plus potential bonuses and benefits, and hybrid work options, with SmartBear emphasizing its mission to improve the technology-driven world and its global presence from headquarters in Somerville, MA.

SmartBear delivers application integrity for modern tech stacks with governance at AI speed, offering deep test automation, API lifecycle management, and observability across the SDLC. It is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, with brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr, and it supports a collaborative open-source community. SmartBear is headquartered in Somerville, MA, with global offices, promotes inclusive and ethical practices, and provides transparent total rewards including base pay, bonuses, benefits, and work-life balance options. The Sales Development Representative role in Somerville involves inbound/outbound outreach, qualifying leads, generating pipeline, collaborating with Account Executives, and using tools such as Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, and AppAnnie, with mentorship and a path to AE within about 12 months. Requirements include 1–2 years in a customer-facing role, strong communication, coachability, local to Somerville, and the total compensation ranges from $60,000 to $75,000 USD in annual cash (base + on-target commission), plus benefits and hybrid/work options.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, measurable assurance and governance to operate at AI speed and scale. With integrations across the SDLC, it sets a new quality standard for application delivery teams and is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and brands such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and it supports a collaborative open-source community, meeting customers where they are to make our technology-driven world better. The Renewals Advisor role focuses on building enduring customer relationships as a trusted advisor, driving retention and lifetime value through onboarding, adoption, and expansion, with requirements of 2–4 years in a customer-facing role and strong communication and collaboration skills. SmartBear emphasizes growth, a people-first and inclusive culture, equal opportunity, and global offices, inviting you to learn more at www.smartbear.com and follow the company on LinkedIn, X, and Reddit.

SmartBear delivers application integrity for modern tech stacks, providing continuous, measurable assurance that software works as intended with governance to operate at AI speed and scale, along with deep test automation, API lifecycle management, and observability integrated across the SDLC to raise the quality standard for delivery teams. It is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions, with customers such as Adobe, JetBlue, and Microsoft, and a portfolio of brands including Swagger, TestComplete, Reflect, QMetry, and Zephyr, plus a collaborative open-source community. SmartBear is headquartered in Somerville, MA, with offices around the world including Galway (Ireland), Bath (UK), Wroclaw (Poland), and Bangalore (India). The Product Owner – Swagger role requires partnering with Product Management, Engineering, UX, Documentation, and GTM to shape modern API lifecycle experiences and AI-powered workflows, owning the backlog, defining requirements and success metrics, delivering secure SaaS and on-premises solutions, engaging with customers to surface pain points and trends, and supporting release planning and go-to-market activities; qualifications include 5+ years in related technical roles, strong API lifecycle knowledge, Agile experience, and excellent communication, with preferred experience in AI platforms, API governance, CI/CD, and developer platforms. SmartBear promises growth opportunities, a people-focused culture that values diversity, celebrates individual success, ethical corporate practices, and a mission to make the technology-driven world better.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, measurable assurance at AI speed and scale. It serves more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. SmartBear champions a collaborative open-source community and invites customers to learn more at smartbear.com and follow on LinkedIn, X, and Reddit. The Product Manager – API Testing role drives strategy, planning, and execution for the API testing product suite, collaborating across Engineering, Design, Product Marketing, Developer Relations, and Technical Writers, with a focus on AI-driven API workflows and open-source tooling. Requirements include 7+ years in product management, a strong technical background in APIs, familiarity with API protocols and open-source ecosystems, and preferred experience with open-source contributions, involvement with the OpenAPI Initiative or similar standards bodies, MCP concepts, and AI platforms, alongside a culture that supports growth, inclusion, and global collaboration.

SmartBear delivers application integrity across modern tech stacks with test automation, API lifecycle management, and observability, backed by a global community of over 16 million developers across 32,000 organizations and brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr. Zephyr Enterprise is undergoing a transformation to better align with end users’ requirements while maintaining market leadership in the Test Management space. The Principal Software Engineer - Java Zephyr Enterprise will act as the technical liaison, provide thought leadership, drive complex backend changes, mentor developers, and shape strategic direction, requiring 12+ years of Java (Java 8+), Spring, AWS, database and security expertise, and a strong focus on testing and production observability. Responsibilities include designing and implementing high-quality, scalable code, conducting assessments and estimations, leading code reviews, collaborating with Solution Architects and the Engineering Manager, aiding hiring, and ensuring robust testing and production metrics. SmartBear emphasizes career growth, a people-first culture, global offices and awards, equal opportunity employment, and a commitment to ethical practices and societal impact, inviting you to join in shaping software quality for an AI-driven world.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability integrated across the SDLC for 16 million+ developers in 32,000 organizations, including Adobe, JetBlue, and Microsoft. Its best-loved brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr, and the company supports a collaborative open-source community. It invites candidates to join a dynamic team solving the critical challenge of ensuring software integrity in an AI-driven world across roles from direct customer work to go-to-market, supporting operations, product, or enabling teams. The Principal Product Manager – Pricing & Monetization leads SmartBear’s transition from seat-based SaaS to consumption-based pricing across a multi-product portfolio in a PE-backed growth environment, owning the monetization architecture, pricing models, value metrics, and revenue mechanics that drive ARR and NRR, with AI-powered modeling and cross-functional collaboration. Candidates should have proven SaaS pricing and monetization experience, experience with consumption-based pricing transformations, and strong data modeling/AI skills; the role offers a base salary around $210,000 USD, plus a comprehensive total rewards package and a commitment to an inclusive, flexible workplace.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, measurable assurance and governance at AI speed across the SDLC. It’s trusted by more than 16 million developers in 32,000 organizations, including 75% of the largest financial institutions, with brands such as Swagger, TestComplete, Reflect, QMetry, Zephyr, and a collaborative open-source community. The Major Account Executive I role drives new logo acquisition across enterprise accounts, building relationships with engineering, DevOps, QA, and IT leaders, and guiding customers through complex buying decisions from engagement to close. You will own the full enterprise sales cycle, develop territory and account plans, collaborate with Sales Engineering, Marketing, Customer Success, and Product to deliver tailored demos and business value, maintain CRM hygiene, and position SmartBear against competitors with consultative, value-based selling (MEDDPICC/MEDDICC/Challenger preferred). Requirements include 4–6 years of quota-carrying SaaS or enterprise software sales, at least 2 years managing complex enterprise opportunities, experience engaging technical stakeholders, a Bachelor's degree, and proficiency with Salesforce/LinkedIn Navigator; compensation includes base plus on-target commission with an estimated annual cash compensation of about $150,000, plus benefits and hybrid work options.

SmartBear delivers application integrity for modern tech stacks by providing continuous, measurable assurance and governance that operate at AI speed and scale. It offers deep test automation, API lifecycle management, and observability, with SDLC-wide integrations that set a new quality standard for delivery teams. SmartBear is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, with brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. The Junior QA Engineer - Automation role involves developing and maintaining automated tests with Java and Selenium WebDriver, translating requirements into test cases, performing functional, regression, and smoke testing, debugging scripts, and contributing to reusable frameworks in an Agile environment, requiring 3-4+ years of experience and API testing expertise. SmartBear promotes growth, inclusion, and a global, ethical workplace with equal opportunity employment and recognition of diverse experiences and perspectives.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrating across the SDLC to provide governance at AI speed and scale; more than 16 million developers across 32,000 organizations rely on it, including 75% of the largest financial institutions, with trusted brands like Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. It champions a collaborative open source community and invites customers to learn more at www.smartbear.com and follow the company on LinkedIn, X, and Reddit. The Engineering Manager – Zephyr role leads a cross-functional, multi-location team, promotes Agile best practices, drives quality, scalability, and delivery efficiency, and partners with PMs and UX to achieve impactful business outcomes while driving continuous improvement across the full software development lifecycle. Zephyr provides test management for Atlassian Jira and Confluence, enabling both manual and automated testing with AI-driven automation, distributed via the Atlassian Marketplace to hundreds of thousands of monthly active users, and the engineering stack uses native AWS cloud, microservices, test automation, TDD, continuous delivery, and progressive rollouts. The ideal candidate has 10+ years of experience, including 3+ years in software-team leadership, a background in SaaS with distributed teams, a BS or MS in Computer Science or Engineering, strong software development and cloud knowledge, and the ability to translate high-level goals into actionable plans; SmartBear emphasizes growth, inclusion, and its values of being smart, open, driven, accountable, and curious, with offices worldwide and a commitment to equal opportunity employment.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling governance at AI speed and setting a new quality standard for application delivery teams. It is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions and brands such as Adobe, JetBlue, and Microsoft, with best-loved products like Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear also acts as a steward of a collaborative open-source community and invites customers to learn more at smartbear.com or follow them on LinkedIn, X, and Reddit. The DevOps Engineer - Test Hub role involves joining a globally distributed team to own cloud infrastructure automation, CI/CD pipelines, container orchestration (Kubernetes), and incident response, including building GitHub Actions workflows, provisioning AWS (and Azure) with Terraform, managing Helm charts and Docker images, and implementing observability and runbooks. Requirements include 4+ years in DevOps/SRE, hands-on AWS experience (EC2, ECS/EKS, RDS, S3, IAM, VPC, CloudWatch), Terraform, GitHub Actions, Kubernetes, Helm, Docker, and Python/Bash, plus experience with observability platforms; nice-to-have items include CloudFormation or Ansible, Rancher, SonarQube/Nexus, FinOps, and service mesh familiarity, all within a growth-oriented, inclusive culture with a global presence.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrating across the SDLC and trusted by over 16 million developers in 32,000 organizations, including 75% of the largest financial institutions, with brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company emphasizes an inclusive, collaborative culture and open-source stewardship, inviting you to learn more at smartbear.com and follow them on LinkedIn, X, and Reddit. The Account Executive II, Functional Test role focuses on selling AI-powered automation for TestComplete, building relationships with technical buyers, guiding prospects, expanding across accounts, owning the full sales cycle, and maintaining a healthy pipeline in Salesforce. Qualifications include 2–4 years of full-cycle SaaS sales, experience selling B2B software (DevOps/QA/testing is a plus), strong prospecting and discovery skills, stakeholder relationship abilities, and familiarity with Salesforce and sales tools; a Bachelor’s degree or equivalent is required. Perks include opportunities for career growth, an inclusive, flexible, hybrid work culture, and a compensation package of base salary plus on-target commission, with estimated annual cash compensation around $120,000 USD.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability integrated across the SDLC to raise quality for delivery teams. It is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, with brands like Adobe, JetBlue, and Microsoft, and its best-loved products include Swagger, TestComplete, Reflect, QMetry, and Zephyr. As stewards of a collaborative open-source community, SmartBear aims to make the technology-driven world better and invites you to learn more at smartbear.com or on LinkedIn, X, and Reddit. The company is hiring an Account Executive to drive New Business, build net-new relationships, and expand penetration within existing clients, with ongoing training and potential leadership opportunities. Qualifications include 3+ years in software sales with a quota, strong communication and presentation skills, self-motivation, and familiarity with tools like LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach; SmartBear also emphasizes an inclusive culture, growth opportunities, and a global presence with offices worldwide.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling governance at AI speed and scale across the SDLC. It’s trusted by more than 16 million developers across 32,000 organizations and features brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr, while supporting a collaborative open-source community. The Sales Development Representative role is based in Somerville, MA, with a clear path to promotion to Account Executive within about 12 months and mentorship from seasoned sales leaders. Responsibilities include inbound lead qualification, high-volume outreach (60-100 activities per day), converting conversations into pipeline, and coordinating with Account Executives on targeted outbound campaigns, using tools such as Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, AppAnnie, and more. SmartBear emphasizes an inclusive culture with a People and Culture focus, competitive total rewards (base 50–60k USD with potential commission), benefits, flexible time off, hybrid options, and opportunities for professional development.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling governance to operate at AI speed and scale. It is trusted by more than 16 million developers across 32,000 organizations, including 75% of the largest financial institutions, with industry leaders like Adobe, JetBlue, and Microsoft, and brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear supports a collaborative open-source community and invites customers to learn more at www.smartbear.com or follow the company on LinkedIn, X, and Reddit. The Renewals Specialist role focuses on building enduring customer relationships, driving retention and lifetime value, ensuring onboarding and adoption to maximize license utilization, and expanding accounts through upsell and cross-sell opportunities, requiring 1–2 years in a customer-facing role and software sales or customer success experience as a plus. SmartBear emphasizes a holistic People and Culture approach, offers generous benefits and flexible work options, is an equal employment opportunity employer, and provides a compensation package with base salary plus on-target commission, estimated at $80,000–$85,000 annually, with a global footprint including Somerville, MA and offices worldwide.

Zendesk is hiring a Fullstack Engineer on the AI Agents Advanced Testing team to build systems for synthetic testing, evaluation frameworks, and quality validation of AI agents, with a backend-heavy but fullstack focus. The role involves building APIs, event-driven systems, testing infrastructure, and data workflows while delivering user-facing tools and owning end-to-end delivery, collaborating with product, design, data, and engineering teams to create real-time AI-powered insights. Requirements include 3+ years of building modern web apps with TypeScript, React, and Node.js, experience with REST APIs and design systems, a product-minded mindset, strong collaboration, plus familiarity with AWS, CI/CD, microservices, relational and NoSQL databases, Python, and AI agentic tools as a plus. Success is measured by delivering high-quality features across the stack, contributing to reliability, maintainability, and performance through testing and clean code, and demonstrating ownership and growth in cross-disciplinary work. The interview process includes an intro chat, a hiring manager interview, a live coding technical stage with two engineers, and a final interview with the hiring manager and senior leadership; Zendesk emphasizes hybrid work, AI screening per policy, equal opportunity, and accommodations available if needed.

Zendesk is hiring a Senior Analyst, Product Analytics who will become the authority on product data, uncover customer behaviors and product trends that drive adoption, retention, and growth, and work with Product Development and Go-To-Market teams to turn data into strategic decisions. Responsibilities include analyzing customer data to identify needs and inform strategy, tracking product usage and drivers, building curated intermediate tables, partnering with stakeholders to write SQL and develop insights on usage and outcomes, collaborating with data engineering to standardize product data, and communicating findings to leadership to support decisions. Requirements include a quantitative or business background (BS/BA or equivalent), proven experience in data analytics and storytelling, advanced SQL (Snowflake a plus), experience with data visualization tools, familiarity with AI tools (e.g., Claude, ChatGPT), and plus experience with DBT, Airflow, Product/Pricing Analytics, and fast-paced B2B tech. Offerings include opportunities to tackle challenging problems, collaborate with a smart team, freedom to innovate, and a global, hybrid work environment. In Poland, the base salary ranges zł154,000– zł230,000 per year, with possible bonus or benefits; Zendesk is an equal opportunity employer committed to diversity, equity and inclusion, and provides accommodations for applicants with disabilities upon request.

Zendesk describes its mission to make customer experiences effortless and introduces Action Builder, a cutting-edge low-code/no-code automation platform that underpins its next-generation iPaaS and large-scale automation efforts. The Senior Software Engineer role will join a cross-functional squad to design and deliver scalable features across frontend and backend, building Go backend services and React-based UIs while shaping the architecture of the automation ecosystem. Daily work includes designing and maintaining Go services for workflow orchestration and integrations, building frontend features with TypeScript/React, defining API contracts, and driving performance, reliability, observability, and security, with mentoring of teammates. Requirements include 5+ years across the stack, proficiency in Go (or willingness to learn), strong JavaScript/TypeScript and React skills, experience with REST or GraphQL, solid systems design, and a product mindset; bonus points for experience with low-code/no-code platforms or workflow engines. Zendesk highlights a mission-driven culture, hybrid/remote flexibility with a Melbourne presence, career development and competitive compensation, plus a commitment to equality, diversity, and inclusion, with AI screening and accommodations available as needed.

Zendesk is hiring a Forward Deployed Engineer (FDE) on the Technical Presales team to partner with strategic customers and deliver production-grade AI solutions that unlock measurable ROI. The role blends software engineering with strategic consulting, leading end-to-end technical delivery from discovery to production rollout, and building integrations, LLM-powered workflows, and data pipelines. Basic qualifications include 5+ years of production software experience, fluency in English and French, full-stack proficiency (React/TypeScript and Python/Node/Java/Ruby), cloud infrastructure, and hands-on work with LLMs, RAG, and vector stores, with travel up to 25–50%. Preferred qualifications include prior FDE or professional services experience, familiarity with LangChain/LlamaIndex/Haystack, knowledge of Zendesk APIs, and expertise in ML observability and enterprise security/compliance. Zendesk emphasizes inclusive hiring, a hybrid work model, and accommodations for applicants with disabilities, noting that AI may be used to screen applicants in accordance with policy.

Zendesk is seeking a Product Designer for the Agent Workspace team in Pune to shape core agent experiences and help support teams triage, prioritize, and resolve customer issues across channels. The role entails owning and delivering design tasks, rapid prototyping and iteration, cross-functional collaboration with product managers, engineers, and content designers, and managing timelines with a focus on global alignment. The ideal candidate has 3–6 years of B2B/SaaS product design experience, a strong portfolio, proficiency in Figma and modern prototyping or AI tools (e.g., Lovable, v0, Claude), and a growth-minded, collaborative approach. Note that Zendesk can only hire candidates physically located and planning to work from Karnataka or Maharashtra, with a hybrid setup requiring some in-office days as determined by the hiring manager. Zendesk affirms equal opportunity, may use AI screening for applications, and provides accommodations for disabilities or veterans as part of its commitment to diversity and inclusion.

Zendesk is seeking a Senior Product Manager for Agent Config & Personalization who will own features that let customers finely control their AI agents’ tone, empathy, behavior, and configuration, building robust frameworks including custom instructions, persona controls, and admin/user settings. The role involves collaborating with engineers, designers, and researchers to deliver secure, scalable, and flexible capabilities for a range of customers, guided by a strong product-discovery mindset and ongoing user feedback. Key responsibilities include defining the strategy for agent configuration and personalization, enabling intuitive tools for conversational style and domain-specific guidance, integrating these features with LLM-driven behaviors and governance, and iterating on UI and backend frameworks while tracking KPIs for adoption and satisfaction. Required qualifications include several years of product management experience in AI, automation, or B2B SaaS, familiarity with LLMs and personalization or tone features, a history of zero-to-one initiatives and customer discovery with measurable results, and a data-driven, cross-functional, user-centric mindset; bonus qualifications cover UX for agent personality, RAG/prompt tuning, and safety or compliance. Zendesk emphasizes an inclusive, hybrid workplace and may use AI screening for applications in accordance with policy, and outlines its equal-opportunity commitment plus accommodations; the interview process includes an initial Talent Team call, a Hiring Manager interview, a case-study workshop, and a final interview with leadership.

Zendesk is seeking a Staff Cloud Developer with strong backend and frontend expertise to build scalable, secure AWS-based cloud applications, focusing on data engineering, API integrations, and identity workflows using Python, JavaScript/Node.js, React, and data pipelines for ingestion, normalization, and enrichment. Responsibilities include developing, testing, and deploying Python Lambda functions for serverless data engineering and authentication, building RESTful and GraphQL APIs with AWS API Gateway, and customizing Cognito user pools via Lambda triggers for authentication workflows and MFA. You will also develop responsive frontends with React, implement scalable data pipelines via external APIs and webhooks, collaborate on Infrastructure as Code with Terraform and CloudFormation, write secure IaC to provision resources like Lambda, API Gateway, Cognito, databases, caches, and queues, and participate in CI/CD while upholding security, encryption, and audit logging. Preferred qualifications include experience with Amazon Connect, Docker/ECS/EKS, AWS Developer Associate or similar certification, and familiarity with Agile/DevOps culture, plus optional experience with AI tools (SageMaker, Comprehend, Lex) and Zendesk APIs. Location is restricted to Karnataka or Maharashtra; Zendesk supports a hybrid work model and inclusive culture, and they note that AI screening may be used with accommodation requests handled via peopleandplaces@zendesk.com.

Zendesk is an AI-first customer service platform that combines ticketing, messaging, help center, voice, analytics, and AI tools, trusted by over 160,000 businesses. The Senior Manager, Pricing Strategy will own monetization across Zendesk products, developing long-term pricing and packaging strategies and partnering with Product, Sales, Finance, Product Marketing, RevOps, Legal, and Customer Success. Key responsibilities include data-driven pricing analysis, using structured problem-solving frameworks, identifying opportunities from market and customer research, evaluating new pricing models, communicating concepts to senior leaders, and helping operationalize SKUs and launches. Required qualifications include 8+ years of relevant experience, strong analytical and communication skills, ability to influence, multi-project management, translating data into actionable pricing strategies, and advanced Excel/PowerPoint, with a Bachelor’s in a quantitative field. Preferred qualifications include 4+ years in SaaS pricing, experience with usage-based or AI monetization, background in management consulting or strategy, MBA preferred; US base salary range is $140,000–$210,000 with potential bonus/benefits, and Zendesk supports hybrid work along with equal opportunity and accommodations, including AI screening in hiring.

The Customer Success Management team (CSM) is part of Customer Experience, working with Enterprise-licensed customers to promote collaboration and innovation, resulting in high retention and expansion. The role is to hire a strategic Global Customer Success Leader who will build, coach, and lead the Americas and Japan/Apac CS teams and partner with regional Sales, Professional Services, and cross-functional partners to drive regional strategy, executive relationships, value, adoption, and retention. Responsibilities include developing and mentoring the CS teams, driving CLV through product adoption, health scores, satisfaction, retention and expansion, hitting KPIs, forecasting revenue/health, ensuring account hygiene, and personally engaging with the largest customers (10K+ employees). Requirements include 10+ years in strategic/enterprise CS or account management leadership with a track record of targets, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training, cross-functional collaboration, and a solid understanding of AI and enterprise collaboration tech. Benefits include equity, wellbeing, equipment allowance, and an L&D stipend, alongside Miro’s emphasis on diversity, inclusion, and a global, collaborative culture, with a note about recruitment privacy policy.

- The Customer Success Management (CSM) team is part of Customer Experience and focuses on enterprise customers to drive collaboration, value, retention, and expansion for Miro. - The role is a strategic Global Customer Success Leader who will build, coach, and lead the Americas and Japan/APAC teams and partner with regional Sales, Professional Services, and cross-functional leaders to drive regional strategy and executive relationships. - Responsibilities include hitting KPIs, improving customer lifetime value through product adoption and health scores, mentoring for account hygiene, participating in revenue and health forecasting, and personally working with the largest customers (10K+ employees) to establish executive relationships. - You will also contribute to key strategic decisions as part of the CS leadership team and model Miro’s inclusive, collaborative culture. - Requirements include 10+ years in strategic or enterprise CS/AM leadership with a track record of meeting targets, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training, cross-functional collaboration, and familiarity with AI, enterprise SaaS, and professional services; and the role includes equity, wellbeing benefits, a WFH equipment allowance, and a learning stipend within a diverse, belonging-focused environment.

The Customer Success Management team is part of Customer Experience alongside Renewals and Support, working with enterprise customers to drive collaboration, innovation, and ultimately high retention and expansion. The role is a strategic Global Customer Success Leader responsible for building, coaching, and leading the Americas and Japan/Apac CS teams, partnering with regional Sales, Professional Services, and cross-functional leaders to drive regional strategy, executive relationships, value delivery, adoption, and retention. Responsibilities include mentoring teams to hit KPIs, improving customer lifetime value through product adoption, health scores, satisfaction, retention and expansion, participating in revenue and health forecasting, and personally managing the largest customers (10K+ employees). Requirements include 10+ years in Strategic/Enterprise CS or AM leadership, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training CSMs, cross-functional collaboration, and familiarity with AI, Enterprise SaaS, and driving CS at scale. What’s in it for you: global benefits including equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, plus a diverse, inclusive culture focused on belonging and collaboration as Miro empowers teams to create the next big thing.

The Customer Success Management team (CSM), part of Customer Experience alongside Renewals and Support, works with Enterprise-licensed customers to help them collaborate and innovate with Miro, driving high retention and expansion. The Global Customer Success Leader role is to build, coach, and lead the Americas and Japan/Apac CSM teams, partner with regional Sales, Professional Services, and cross-functional stakeholders to set regional strategy, establish executive relationships, and maximize value, adoption, and retention. Key responsibilities include hitting KPIs, mentoring for account hygiene and health metrics, participating in revenue and health forecasting, delivering a best-in-class customer experience, and personally engaging with the largest customers (10K+ employees) to build executive relationships, while contributing to strategic CS leadership decisions and modeling Miro’s values. Requirements include 10+ years in strategic or enterprise CS or account management leadership with a consistent track record, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring and enabling CSMs, strong cross-functional collaboration, and a solid understanding of AI, enterprise SaaS, and collaboration technology; plus experience driving professional services to deepen customer relationships and accelerate time to value. What’s in it for you includes global benefits such as equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture; Miro also highlights its commitment to belonging and collaboration and notes the Recruitment Privacy Policy for applicant data.

The Customer Success Management team is part of Customer Experience alongside Renewals and Support, focusing on Enterprise-licensed customers to drive collaboration, adoption, retention, and expansion. Miro seeks a strategic Global Customer Success Leader to build, coach, and lead the Americas and Japan/Apac CS teams, partnering with regional sales, professional services, and other functions to set regional strategy and strengthen executive relationships with enterprise customers. Responsibilities include driving customer value and health metrics, hitting KPIs, maintaining account hygiene, participating in revenue and health forecasting, and personally engaging with the largest customers (10K+ employees). Requirements include 10+ years in strategic/enterprise CS or account management leadership with a track record of targets, 7+ years leading teams at a high-growth B2B SaaS company, plus experience hiring/training, cross-functional collaboration, CS processes, and AI/enterprise SaaS knowledge. Miro offers global benefits (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a culture centered on belonging, collaboration, and diversity, with location-specific details and Recruitment Privacy Policy provided.

The Customer Success Management (CSM) team sits within Customer Experience and focuses on helping Enterprise customers collaborate with Miro to drive adoption, retention, and expansion; Miro is seeking a strategic Global Customer Success Leader to build and lead a team of CSMs and partner with regional Sales, Professional Services, and other functions to shape regional strategy and develop executive relationships with customers. You’ll build and coach the Americas and Japan/Apac teams, collaborate with sales to increase customer lifetime value through product adoption, health metrics, satisfaction, retention, and expansion, drive KPIs, mentor for account hygiene, participate in revenue and health forecasting, and personally manage the largest customers (10K+ employees) for executive relationships. You’ll contribute to key strategic CS decisions as part of the leadership team and model Miro’s values to foster an inclusive, engaged culture. Requirements include 10+ years in strategic/enterprise high-touch CS or AM leadership with a track record of meeting targets, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience leading Director-level leaders, strong CS processes and KPIs, hiring and performance management experience, ability to scale CS with Digital CS/Marketing and professional services, and a solid understanding of AI, Enterprise SaaS, and collaboration tech. What’s in it for you includes a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend), a diverse and supportive environment, and information about Miro’s mission, diversity, and inclusion commitments, plus a note that Miro collects applicant data per its Recruitment Privacy Policy.

The Customer Success Management (CSM) team is part of Customer Experience (alongside Renewals and Support) and works with enterprise customers to help them collaborate and innovate with Miro, driving high retention and expansion. The role is a strategic Global Customer Success Leader responsible for building, coaching, and leading the Americas and Japan/APAC CSM teams, partnering with regional Sales, Professional Services, and other cross-functional partners to drive regional strategy, executive relationships at enterprise customers, and ongoing value, adoption, and retention. You will mentor the team to hit KPIs, maintain account hygiene and health indicators, participate in revenue and health forecasting, define and deliver a best-in-class customer experience, and personally work with our largest customers (10,000+ employees) to establish executive relationships. Requirements include 10+ years in strategic or enterprise (high-touch) CS and/or Account Management leadership with a consistent track record, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training CSMs, cross-functional collaboration, and a solid foundation in CS norms, processes, and KPIs, plus familiarity with AI and enterprise collaboration technology. What’s in it for you: equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, a diverse team and inclusive culture, location-specific benefits, and Miro’s mission to empower teams to create the next big thing, with recruitment privacy policy in place.

The Customer Success Management (CSM) team, within Customer Experience, works with Enterprise customers to enable collaboration with Miro, driving high retention and expansion. The role is a strategic Global Customer Success Leader responsible for building and leading the Americas and Japan/APAC CSM teams, partnering with regional Sales, Professional Services, and other cross-functional leaders to drive regional strategy, executive relationships, value realization, and adoption and retention. Key duties include coaching and mentoring CSMs, driving customer lifetime value through product adoption, health scores, satisfaction, retention, and expansion; participating in revenue and health forecasting; maintaining account hygiene; and personally managing top customers (10k+ employees) to establish executive relationships. Requirements include 10+ years in strategic/enterprise CS or AM leadership with a track record of meeting targets, 7+ years leading CS/AM teams at high-growth B2B SaaS, experience hiring/training and enabling CSMs, cross-functional collaboration, and a solid understanding of AI and enterprise SaaS; experience with Digital CS/Marketing and professional services is a plus. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro serves over 100M users and 250,000 companies and has more than 1,600 employees across 13 hubs, emphasizing diversity and inclusion.

- The Customer Success Management team is part of Customer Experience, alongside Renewals and Support, and CSMs work with Enterprise-licensed customers to help them collaborate and innovate with Miro, driving high retention and expansion. - The role is a strategic Global Customer Success Leader responsible for building, coaching, and leading an amazing team of CSMs, partnering with regional Sales, Professional Services, and cross-functional partners to drive regional strategy, establish executive relationships, and improve value, adoption, and retention. - Responsibilities include building Americas and Japan/Apac CS teams, driving lifetime value through product adoption and health metrics, mentoring for account hygiene, participating in revenue and health forecasting, and personally engaging the largest customers (10K+ employees) to establish executive relationships; the role also contributes to CS leadership decisions and promotes an inclusive culture. - Requirements include 10+ years in strategic or enterprise CS or account management leadership with a consistent track record, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring/training CSMs and enabling performance, cross-functional collaboration, experience with Digital CS/Marketing to scale, and knowledge of AI, Enterprise SaaS, and collaboration technology. - What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, and a Learning & Development stipend, plus joining a diverse team; about Miro, a visual workspace for distributed teams with 100M users and 250,000 companies, founded in 2011 and now 1,600+ employees in 13 hubs, committed to belonging, inclusion, and an open Recruitment Privacy Policy.

The CSM team, part of Customer Experience with Renewals and Support, helps enterprise customers collaborate and innovate with Miro to achieve high retention and expansion. Miro is hiring a strategic Global Customer Success Leader to build, coach, and lead the Americas and Japan/Apac CSM teams, and to partner with regional Sales, Professional Services, and other functions to drive regional strategy, executive relationships, value, adoption, and retention. Key responsibilities include driving CLV through product adoption, health scores, satisfaction, retention, and expansion; achieving KPIs; mentoring for account hygiene; forecasting revenue/health; and personally managing relationships with the largest customers (10K+ employees). Requirements include 10+ years in strategic/enterprise CS or Account Management leadership, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience with director-level leaders, strong cross-functional communication, and a background in hiring/training CSMs and driving CS at scale, plus knowledge of AI and enterprise collaboration tech. Benefits include equity, wellbeing, a WFH equipment allowance, and a Learning & Development stipend, within a diverse, inclusive culture that emphasizes belonging; recruitment privacy policy is noted.