The Ampin App
deep insights into the Atlassian community

Zendesk is seeking a positive, performance-driven Principal Partner Sales Executive (PSE) based in Japan to lead partner-led growth, recruit and onboard partners, and coordinate with Zendesk Direct Sales to meet regional revenue and profitability targets. The role involves building and managing a partner ecosystem aligned with GTM priorities, enabling partners on Zendesk value propositions and sales plays, and developing quarterly joint business plans with top partners, with remedial actions as needed. You’ll align regional sales with partners, act as a liaison to support closing opportunities, collaborate with Marketing on joint GTM programs, track leads and forecasts in CRM, and ensure partners follow Zendesk’s sales methodology. Candidates should have a bachelor’s degree, 10+ years of B2B software/SaaS sales experience with quota attainment, proficiency with Google Apps and CRM, strong prospecting and communication skills, and the ability to engage C-level stakeholders and coach others through sales cycles. Zendesk emphasizes a flexible, inclusive culture with hybrid work, notes AI screening for applications, and is an equal opportunity employer committed to diversity, equity, and inclusion, offering accommodations for applicants with disabilities.

The role of Technical Architect is to understand, detail, and implement customer requirements within scope, actively collaborating with customer SMEs to design the best Zendesk integration and tailor the instance for the customer's success. Responsibilities include leading technically focused conversations with current and prospective customers, collaborating with Consultant, Support, and Account Management teams to position and validate implementation solutions, and translating highly technical concepts for executive audiences. The role also involves providing feedback to influence product development, designing proofs of concept, presenting technical solutions for customer use cases, suggesting validated workarounds for product gaps, and leading technical discussions across a broad range of technologies. Requirements include a Bachelor's Degree or equivalent and 1–2+ years of experience in consulting or programming with languages such as Ruby, Python, Java, C#, or JavaScript, strong analytical and solution-scoping abilities, experience with RESTful APIs and backend/frontend development, SaaS experience, and excellent English communication. Nice-to-have items include experience in global teams, familiarity with a backend language, hands-on Zendesk product experience and certifications, and Zendesk's commitment to hybrid work, diversity and inclusion, equal opportunity, AI screening disclosures, and accommodations for applicants.

Zendesk is recruiting a Territory Sales Account Executive (preferably with AI-sales experience) to grow B2B revenue, build new relationships, and expand existing partnerships by presenting Zendesk solutions. The role involves driving top-line revenue, cross-selling, managing key customer relationships, leveraging data and adoption history to improve new business and retention, and creating quarterly territory plans. It requires leading complex, multi-month, value-centric sales cycles with C-level executives, closing deals, negotiating, and maintaining a robust pipeline and accurate forecast. Ideal candidates have a BA/BS, 3+ years in cloud/software B2B/AI sales with a proven track record, expertise in complex renewals, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus the ability to travel. The job is hybrid with some onsite work; Zendesk emphasizes diversity and inclusion, uses AI in screening per policy, and offers accommodations for applicants with disabilities.

The Technical Architect role at Zendesk is responsible for understanding, detailing, and implementing customer requirements to integrate Zendesk into client workflows, collaborating with customer SMEs to design a successful instance. You will lead technically oriented conversations with current and prospective customers, work with Consulting, Support, and Account Management teams, and translate highly technical concepts for executive stakeholders. You will design, prototype, and present technical solutions for customer use cases, provide validated workarounds for product gaps, and lead technical discussions across a broad range of technologies. Requirements include a bachelor’s degree (or equivalent) with 1-2+ years in consulting or programming (Ruby, Python, Java, C#, or JavaScript), strong analytical and scoping skills, RESTful API experience, full-stack development (backend and frontend), SaaS experience, and excellent English communication (additional languages are a plus). The position is based in Mexico (CDMX or Estado de Mexico) with a hybrid in-office schedule, Zendesk emphasizes equal opportunity and inclusion, and they may use AI screening with accommodations available for applicants with disabilities.

The Technical Architect will understand, detail, and implement all customer requirements for Zendesk integrations, collaborating with customer SMEs to craft their Zendesk instance for success. They will lead technically oriented customer conversations, work with Consultant/Support/Account Management to position and validate solutions, translate highly technical concepts for executive audiences, provide field feedback to influence product development, design and present technical solutions, propose validated workarounds, and lead discussions across a broad range of technologies. Requirements include a Bachelor’s or equivalent plus 1-2+ years delivering consulting or programming in languages like Ruby, Python, Java, C#, or JavaScript; strong analytical and scoping abilities; experience with RESTful APIs and backend/frontend development; SaaS experience; high energy and strong communication; and English proficiency (additional languages are a plus). Nice-to-have items include experience in global teams; familiarity with a backend language; hands-on Zendesk product experience, configurations, Apps Framework, and SSO; Zendesk Administrator Certification; and Zendesk App Developer 1 Certification. Compensation features a US base salary range of $96,000-$144,000 with potential bonus/benefits, a hybrid work arrangement with part in-office, and Zendesk’s commitment to equal opportunity and diversity, along with AI screening and accommodations for disabilities.

Zendesk is hiring a Principal Customer Success Manager - Strategic to lead advisory work around the AI-powered Resolution Platform, owning senior customer relationships and driving product adoption, ROI, and growth. The role’s objectives focus on proactive customer health management using Zendesk’s advanced AI solutions, accelerating value realization through adoption, and advising on solution fit, configuration, and integration to deepen relationships. Key impact areas include full lifecycle ownership from onboarding to renewal, designing outcome-driven success plans, championing AI capabilities, and identifying revenue opportunities through data-driven insights and strategic engagement. Candidates should have at least 10+ years in Enterprise/Strategic Customer Success or related GTM roles in enterprise technology/SaaS, a bachelor’s degree, experience driving adoption of SaaS/AI, strong stakeholder influence, and proficiency with CS tools and program management. The US OTE ranges from $185,000 to $277,000 (70/30 base/commission) with potential bonuses and benefits; Zendesk emphasizes a hybrid, inclusive culture and equal opportunity employment, with AI screening and accommodations available.

Zendesk is seeking an experienced US International Tax professional to support its growing global tax footprint, combining international tax work with US tax considerations for cross-border transactions. The role, while focused on international tax, will also leverage US tax expertise to support the quarterly and annual tax provision (ASC 740), cash repatriation, and other domestic matters, and will drive key international tax initiatives such as restructurings, IP and transfer pricing alignment, and M&A integration in coordination with Tax leadership, Accounting, Treasury, and external advisors. Responsibilities include analyzing cross-border transactions (restructures, dividends, intercompany funding, IP arrangements, acquisitions), modeling GILTI/FTC/E&P implications, contributing to the tax provision, supporting cash planning, and designing/defending IP and transfer pricing structures with local teams. Qualifications include a bachelor's degree in accounting or finance, CPA/JD/MST preferred, 8+ years of US international tax experience (Big 4 or large corporate), strong knowledge of GILTI/FTCs/E&P, ASC 740, transfer pricing and IP matters, and M&A exposure, with a demonstrated ability to collaborate across functions and a flair for tax technology and process automation. The position offers a US base salary range of $181,000-$271,000 with potential bonus and benefits, and Zendesk emphasizes hybrid work, diversity and inclusion, AI screening, and reasonable accommodations for applicants with disabilities.

Deviniti is seeking an Atlassian Cloud Migration Specialist to support data migrations of Atlassian products to the cloud, in a remote, full-time role requiring English at B2/C1 and a stack that includes Linux, Postgres/MSSQL/MySQL/Oracle, environment setup, and Jira & Confluence administration; the Atlassian DevOps team consists of a Leader, an Atlassian Expert, two Administrators, and an Engineer, working on migrating Atlassian applications to the cloud. You will migrate Atlassian environments to the cloud (installations and upgrades), administer Atlassian tools (consulting, updates, installations, scripting), manage server infrastructure, gather requirements, troubleshoot issues, support the sales team with Atlassian knowledge, and collaborate with the development team building Jira extensions. Requirements include hands-on experience with Atlassian cloud migrations, Linux proficiency, knowledge of at least one database (Postgres, MSSQL, MySQL, or Oracle), experience building and configuring environments, admin knowledge of Jira/Confluence/Bamboo/Bitbucket, and strong English; nice-to-haves include Windows, AWS/Azure, scripting (Bash, Python, SQL, Groovy), migration certifications (ACP/AWS/Azure), and strong teamwork and client-facing skills. The company emphasizes employee well-being (Mindgram and on-site/remote activities), skill development (career paths and trainings), feedback culture (Officevibe), flexibility (remote work and hobby groups), and CSR through the Deviniti Cares program with a charity budget. Recruitment consists of four stages: CV screening, a 30-minute phone interview, an online interview with the recruiter and team leader (about an hour), and a final decision about two weeks after the interview; more information is available at deviniti.com/about-us and on LinkedIn/Facebook, with whistleblower protection and a privacy policy in place.

Devinti is hiring a Senior Fullstack Developer (Java + Angular) for a long-term leasing-client project, offering remote, full-time work and a stack including Java 8/11, Hibernate, Spring Boot, Oracle/SQL, JavaScript/TypeScript, Angular, Spring, Git, and Maven. The role sits in the Application Development Unit (~80 specialists) within a dedicated 15-person team focused on one corporate client, with an emphasis on backend development. Responsibilities include designing and implementing solutions from Business Analysts’ requirements, collaborating with the project team, ensuring code quality through reviews and unit tests, participating in estimations, and engaging in client workshops. Requirements feature 6–7+ years of software development experience, advanced Java, Hibernate, Spring (Boot/Security/Data), SQL databases (Oracle/MS SQL), Git and Maven, Angular, PrimeNG, and Camunda, plus strong teamwork. Benefits and process include well-being programs, Udemy for Business, trainings, a feedback-driven culture, flexible hours and hobby groups, CSR activities, and a five-stage recruitment process (CV screening, screening call, backend and frontend technical interviews, final decision) with feedback within two weeks.

Deviniti is hiring a Senior Account Manager for the Atlassian Professional Services team (remote, full-time) with B2B SaaS sales experience, Atlassian knowledge, and English at C1/C2, joining a small team of three Account Managers. The role involves selling Atlassian services to B2B clients, owning the full sales cycle from prospecting to closing, and designing solutions that include consulting, implementations, migrations, administration, support, and cross-selling licenses and Marketplace apps. You will acquire new clients in Polish and international markets, build relationships with IT/business/procurement decision-makers in mid-market and enterprise, and collaborate with consulting and delivery to develop solution concepts and go-to-market strategies for new markets (e.g., Cloud, ITSM, migrations). Requirements include 4–5 years of B2B IT sales, hunter mentality, consultative selling, Atlassian ecosystem knowledge, and fluency in Polish and English (C1/C2); nice-to-haves include experience selling services as an Atlassian partner and ITSM/SDLC knowledge. The company emphasizes wellbeing, skill development, feedback culture, flexible remote work with hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process; more information is available on the company site and social channels.

Deviniti is hiring a Senior Account Manager for its Atlassian Professional Services team (Revenue Unit); it’s a full-time, remote role requiring B2B IT sales experience, knowledge of the Atlassian ecosystem or related tools, SaaS background, and English at C1/C2. The role focuses on selling Atlassian services to B2B clients across Polish and international markets, acquiring new clients, managing the full sales cycle, and designing solutions that include consulting, implementations, cloud migrations, administration, and support, while cross-selling licenses and marketplace apps. You will join a three-person Atlassian sales team and work in a team-selling model, collaborating with marketing on inbound/outbound campaigns and with consulting/delivery on solution concepts and estimates, pursuing defined KPIs. Requirements include 4–5 years of B2B IT sales with hunter/new business experience, consultative selling, ability to conduct both business and technical conversations, strong Polish and English, and Atlassian knowledge; nice-to-have items include prior services selling as an Atlassian partner and ITSM/SDLC familiarity, plus an independence and results-driven mindset. The recruitment process has four stages (CV screening, two online interviews, and a final decision about two weeks after the interviews); Deviniti emphasizes well-being, skills development, feedback culture, flexible hours, CSR via Deviniti Cares, and provides more information on their site and social channels.

Deviniti is hiring a full-time, remote Product Marketing Manager to lead the marketing of Atlassian Marketplace apps, joining a team with a Senior Content Specialist, Content Specialist, and a Motion and Graphic Designer. The PMM will co-own and execute the go-to-market strategy for the app portfolio, translating technical product capabilities into compelling positioning and communication to drive growth at the Marketplace, working at the intersection of product, sales, and marketing. Key responsibilities include end-to-end GTM launches, marketplace optimization (listings, pricing, experiments to improve conversion), content and demand generation (blog posts, case studies, webinars), GEO and AI-powered discovery visibility, competitive intelligence and positioning, and cross-functional collaboration with Product, Sales, and Presales. Requirements include 5+ years of B2B SaaS product marketing experience (preferably with marketplace or platform ecosystems), strong content marketing and messaging skills, data-driven decision-making, and familiarity with how LLM-powered search and GEO reshape discovery; nice-to-have items include Atlassian ecosystem experience, multi-product portfolio management, and proficiency with marketing automation/analytics tools. Deviniti emphasizes well-being, skills development, a feedback-driven culture, flexible remote work and hobby groups, a CSR program (Deviniti Cares), and a four-stage recruitment process (CV screening, phone interview, online interview, and final decision) with Patrycja guiding applicants; more about the company is on their website and social channels.

Deviniti is hiring a Product Marketing Manager to join the Marketing Unit and lead the product marketing of Atlassian Marketplace apps, co-owning the go-to-market strategy across product, sales, and marketing. You will own end-to-end launches for new apps and major features, optimize Marketplace listings with compelling copy and experiments, drive content and demand generation, and enhance visibility through traditional search and AI-powered discovery via a Generative Engine Optimization (GEO) strategy. Additionally, you will conduct competitive intelligence, create battlecards and positioning, and collaborate closely with Product, Sales, and Presales to translate features into customer value. Requirements include 5+ years in B2B SaaS product marketing (preferably with marketplace or platform ecosystems), strong content marketing skills, the ability to translate complex technical features into clear messaging, data-driven decision making, and optional familiarity with the Atlassian ecosystem. The role supports wellbeing, skills development, a feedback-driven culture, flexible remote work and hobby groups, plus CSR through Deviniti Cares; the recruitment process consists of CV screening, a phone interview, an online interview (with a potential case study), and a final decision about two weeks after the interview.

Deviniti is hiring a remote, full-time Atlassian Consultant to join an eight-person Atlassian Services team (Team Leader, ITSM and PMO/PPM Solution Designers, two Atlassian Consultants, and three Senior Atlassian Consultants). The role involves assessing client processes and designing and implementing tailored Atlassian Cloud solutions (including Jira Service Management and Confluence), configuring and customizing tools, migrating to the cloud, and training client teams on Atlassian usage and PPM/PMO principles. Requirements include experience as an Atlassian consultant/administrator, certifications such as PMO, PPM, Change Management, SAFe, proficiency in English and Polish at B2/C1, and Agile/project management skills; nice-to-have items include scripting (Groovy/ScriptRunner), ACP ITIL, Azure, SharePoint. The company promotes a flexible, people-centric culture with remote work, hobby groups, wellness programs, ongoing training, and CSR through the Deviniti Cares program. The recruitment process consists of CV screening, a 30-minute phone interview, an online interview (with possible second shorter meeting), and a final decision about two weeks after; more information is available on the company site and social pages, and the company maintains whistleblower protections and a privacy policy.

Join Deviniti as a full-time Digital & AI Transformation Advisor in a mobile role with frequent travel, part of a Digital Transformation Unit led by Tomasz Stankiewicz, focusing on strategic consulting, AI, digital transformation, and Deviniti solutions (Cloud, Atlassian). This is not a traditional sales role; you’ll lead executive-level conversations, diagnose complex organizational challenges, and drive lasting change by simplifying and automating key processes for enterprise clients. Responsibilities include shaping the Transformation Vision, building value propositions and strategies, mapping business challenges to Deviniti’s product portfolio (tech match), understanding AI/Cloud/tools, delivering measurable ROI, and acting as a trusted advisor to sales. Ideal candidates have 10+ years in managerial or director roles in large enterprises, deep insider knowledge of business processes, plus optional expertise in commercial AI, certifications (e.g., TOGAF, ITIL), and familiarity with Deviniti ecosystems; they should be charismatic, analytical, mature, and partnership-oriented. Deviniti offers wellness programs, ongoing training, flexible/hybrid work, hobby groups, CSR initiatives, a 5-stage recruitment process, and resources to learn more via their site and social channels; they also have whistleblower protection.

Deviniti is hiring a Senior Business Analyst to join the Analysis and UX Team and work on a corporate asset management system, using Jira, Confluence, and strong business analysis in English (C1). The role is full-time, remote with mandatory on-site client visits in Qatar (two weeks in Doha plus an additional month on site) for a 9–12 month project, with a seven‑person AUX team (Team Manager/Analyst, four BAs, two UX Designers). Responsibilities include identifying business needs, gathering and analyzing requirements, producing functional and non-functional specifications, modeling processes (UML/BPMN), running stakeholder workshops, collaborating with developers, documenting throughout the lifecycle, and supporting pre-sales (including travel to Qatar). Requirements include at least 4 years of IT analysis experience, experience with corporate clients, ability to work with both agile and waterfall methodologies, modeling skills (UML/BPMN) and documentation (User Stories, Use Cases), strong technical understanding, and fluent English (C1); nice-to-haves include sales support, AI/prompt engineering, and international client experience. The company offers wellbeing and feedback programs (Mindgram, Officevibe), flexible work and hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process guided by Magda, with more information on their site and social channels.

Deviniti is seeking a Senior/Lead Flutter Developer for remote, full-time work with a min 6-month fixed-term contract, using Flutter, Dart, fpdart, dartz and dependency injection. You’ll join the Mobile Team of six Flutter developers working on fintech and e-commerce mobile projects, practicing pair programming, mutual code reviews, unit tests, and CI/CD via Bitrise and Fastlane, with ongoing knowledge sharing through the Flutter Academy and meetups. Responsibilities include collaborating with UX designers and analysts on app design, building app structure, implementing features, conducting code reviews and tests, releasing to App Store/Google Play, and coordinating with the client. Required skills include at least 5 years of mobile experience (2.5+ years Flutter), strong Flutter/Dart knowledge, experience with Bloc, Freezed, get_it, go_router, functional programming (fpdart/dartz), dependency injection, testing/mocking, design patterns, and Git branching (GitFlow or trunk-based). Deviniti emphasizes well-being, feedback culture, flexible hours and hobby groups, CSR via Deviniti Cares, and a four-stage recruitment process led by Magda; privacy and whistleblower protections are in place, with more information available on the company site and social channels.

Atlassian offers flexible work locations and hires in any country where it has a legal entity. The Enterprise Solution Sales Executive for Jira Service Management will act as an ITSM and ESM subject matter expert, driving new sales motions and co-selling with account teams to develop tailored Atlassian solutions for large enterprise customers. The role focuses on advancing solution sales for the Service Collection, working with a globally distributed team to displace legacy ITSM tools with modern, cloud-first Jira Service Management solutions, and is based on the West Coast (California, Oregon, Washington). Core responsibilities include expert product selling by leading ITSM industry trend insights, developing sales strategies to drive revenue growth, and engaging customers with value-based solutions. It also requires cross-functional collaboration with Account Executives, Marketing, Account Management, Product, and Partner Management to align on sales strategies and explore co-selling opportunities.

Atlassian supports flexible work options—office, home, or hybrid—and hires globally in countries where they have a legal entity to help employees pursue personal goals and priorities. The Enterprise Solution Sales Executive for Jira Service Management serves as an ITSM/ESM subject matter expert, driving new sales motions and co-selling with account teams to tailor Atlassian solutions. The role targets large enterprise customers, leading complex, value-based sales cycles and displacing legacy ITSM tools with cloud-first Jira Service Management. The position is based on the West Coast (California, Oregon, Washington). Responsibilities include expert product selling, sales strategy development, customer engagement, and cross-functional collaboration with Account Executives, Marketing, Account Management, Product, and Partner Management to align strategies and explore co-selling opportunities.

- Atlassian supports flexible work arrangements, allowing employees to work in the office, from home, or hybrid, and hires in any country where it has a legal entity to support personal goals and family. - The Atlassian Advisory Services team is globally distributed and focused on customer success for large strategic and enterprise organizations, serving as trusted advisors to maximize value from Atlassian investments. - They’re hiring a non-managerial Solution Consultant with a Data Center Platform focus to join the Public Sector Advisory Services team as an individual contributor, delivering expert guidance and helping expand the reach of Atlassian technologies. - Responsibilities include aligning strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating technical guidance, collaborating with cross-functional teams, and traveling up to 30% domestically or internationally. - The ideal candidate has 4–6 years in SaaS, 2+ years in customer-facing roles, DC Platform and Teamwork Foundations expertise, cloud architecture/security experience, strong collaboration and metrics capabilities, English fluency (second language a plus), and comfort with US time zones and large enterprise engagements.

At Atlassian, employees can work from an office, home, or a mix of both, and the company hires globally wherever there is a legal entity to support personal priorities and family needs. The Atlassian Advisory Services team is globally distributed and provides trusted advisory to large strategic and enterprise customers to help them realize value from their Atlassian investments. They are hiring a non-managerial Solution Consultant with a Data Center Platform focus to join the Public Sector Advisory Services as an individual contributor, delivering expert guidance and helping customers achieve outcomes with Atlassian products and services. Responsibilities include aligning with peers on strategic outcomes, partnering with customers to solve business challenges, identifying expansion opportunities, creating technical content and prescriptive guidance, advocating for customer needs across teams, and traveling up to 30% for internal and client-facing events. Ideal candidates have 4–6 years in SaaS, 2+ years in customer-facing roles, deep Data Center Platform and Teamwork Foundations expertise, cloud and security knowledge, English fluency (second language a plus), and comfort working across US time zones and collaborating with Sales, Product, and Support on large accounts.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity, giving employees control over family and personal priorities. The Advisory Services team is a globally distributed group of Atlassian experts delivering customer success to large strategic and enterprise organizations, acting as trusted advisors to maximize value from Atlassian investments. They are hiring a non-managerial Solution Consultant with a Data Center Platform focus to join the Public Sector team, to deliver technical guidance, help grow new use cases and markets, and serve as the spearhead for expanding Atlassian adoption. Responsibilities include aligning strategic outcomes with customers, solving business challenges with Atlassian products and solutions, creating prescriptive guidance, advocating for customer needs across teams, and traveling up to 30% domestically or internationally. The role requires 4–6 years in SaaS with 2+ years in customer-facing roles, deep expertise in Atlassian Data Center Platform and Teamwork Foundations (including Jira, Confluence, Loom, Rovo), strong ability to set goals and measure outcomes, fluency in English (a second language is a plus), and desirable traits such as US-timezone alignment, coaching, cross-team collaboration, and experience with large customers in a consulting or technical expert capacity.

The Global Strategic Engagement Director is a senior role within Atlassian’s Global Strategic Engagements team, aimed at accelerating revenue outcomes with top global customers in Global Sales, with a primary focus on complex opportunities in the EMEA market and strengthening executive relationships. The role serves as a trusted advisor, aligning Atlassian’s strategic capabilities and commercial models with customer needs, while ensuring operational excellence at scale and providing triage support for forecasted deals. Core responsibilities include deal guidance and leadership for high-potential accounts, executive engagement with C-level stakeholders, and collaboration with Sales and Finance to unlock multimillion-dollar opportunities and accelerate sales cycles. It also encompasses program management and delivery of essential processes, playbook development, and partnership with Customer Success and the partner ecosystem to ensure smooth handoffs and rapid realization of ROI across regions and industries. Atlassian supports flexible work locations, but the role requires residence in a country with a legal entity (France, the Netherlands, Poland, or the UK), and involves cross-functional collaboration with Sales, Product, Marketing, Customer Success, Finance, and Legal to deliver customer outcomes.

The Global Strategic Engagement Director is a senior role within Atlassian's Global Strategic Engagements team, created to accelerate revenue outcomes for large, complex deals and strengthen executive relationships, with a primary focus on the EMEA market. They serve as trusted advisors to Global Sales, collaborating with internal teams to align Atlassian’s strategic capabilities and commercial models with customer needs while ensuring operational excellence at scale, and they provide triage support for forecasted deals to move them forward. The role requires flexibility in work location (office, home, or hybrid) but mandates being located in a country where Atlassian has a legal entity (France, the Netherlands, Poland, or the UK). Core responsibilities include deal guidance and leadership for high-potential accounts, executive engagement to deepen C-level relationships, deal acceleration and revenue growth with Sales and Finance, program management to coordinate triage processes and ensure consistent deal closure, and playbook development plus smooth handoffs to Customer Success. It also emphasizes partner engagement and cross-functional collaboration with Sales, Product, Marketing, Customer Success, Finance, and Legal to drive repeatable frameworks and deliver accelerated customer outcomes across regions and industries.

Appfire emphasizes that great work comes from allowing people to choose how they work, offering a remote-first model with options to work from home, in offices, or while traveling, plus resources to stay productive. It supports work-life balance with flexible time off and a culture of delivering quality work without compromising personal life, hobbies, or well-being. The company also prioritizes growth on employees’ terms through online learning, leadership programs, internal mobility, and collaboration with a global team. The Sr. Customer Success Manager role focuses on a portfolio of about 70 enterprise accounts, driving ARR expansion, retention, migrations, and cross-sell/upsell, and requires 5+ years in enterprise SaaS CS or sales, strategic account mapping, and data-driven collaboration across functions. Appfire is a 850+ employee, 28-country remote-first company with a strong CSR program (Pledge 1%), a channel-driven go-to-market, major customers including Fortune 500 firms, and security certifications (ISO 27001, ISO 27017, SOC 2), along with recognition and an equal opportunity commitment.

Appfire promotes a flexible, remote-first culture where you choose how and where you work, balancing life, growth, and collaboration with access to extensive resources and a global learning mindset. The Sr. Customer Success Manager will own and strategically grow a portfolio of about 70 high-value enterprise accounts, driving ARR through expansion, retention, and migrations while acting as a trusted advisor and revenue driver. Key duties include enterprise account growth via account mapping, guiding migrations and cross-sell opportunities, engaging executives, driving retention, handling escalations, and aligning go-to-market efforts across cross-functional teams with data-driven insights. Requirements include 5+ years in enterprise SaaS customer success, account management, or sales with Fortune 500 experience, strong SaaS metrics knowledge, complex relationship management, project management, partner-led GTM familiarity, and Salesforce/data analytics proficiency; bonus: experience with the Atlassian ecosystem and multiple languages. Benefits cover an indefinite contract, equity, generous time off and wellness programs, training through Appfire University, private healthcare and life insurance, various allowances (home office, lunch), remote-first with optional Poland offices, plus CSR initiatives, Pledge 1%, security certifications, and recognition as an equal opportunity employer.

Appfire advocates a choose-your-work model—remote-first, flexible time off, and a focus on professional growth—backed by two decades of experience helping teams collaborate effectively. In the Sr. Customer Success Manager role, you will own about 70 high-value enterprise accounts and drive long-term ARR growth through expansion, retention, and migrations, acting as a trusted advisor and revenue driver. You’ll lead enterprise account growth, build relationships across executive levels, advocate for customers, guide migrations (e.g., Data Center to Cloud), and collaborate cross-functionally on GTM and product adoption. The role requires 5+ years in enterprise CS/AM or SaaS with experience in account mapping for Fortune 500s, strong SaaS metrics expertise, partner GTM familiarity, CRM proficiency, and the ability to forecast revenue; experience with the Atlassian ecosystem and language skills are a bonus. Benefits include equity, generous PTO and holidays, remote-first with an optional Bilbao office, learning and health benefits, stipends for home office and sport, volunteer days, and the company’s CSR initiatives, security certifications, and awards.

Tempo serves 30,000+ customers, including a third of Fortune 500, offering a suite of time management and related solutions and is the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. They seek a VP of Product to own and scale the Atlassian Marketplace business, a $200M+ ARR growth opportunity, focusing on cross-module adoption and establishing Tempo as the execution data system of record in Jira. Responsibilities include defining packaging and pricing, expanding within the install base, partnering with GTM to drive 1.2→2+ products per customer, and building an Execution Data moat (time, capacity, structure, financials, analytics) to inform product decisions and Loop readiness. The role requires navigating Atlassian platform strategy while balancing competing needs (Jira Plans, Atlassian Focus, Rovo, AI, Teamwork Graph), making tradeoffs on where to compete vs integrate, and maintaining TEA as a data layer while Loop handles intelligence. Tempo offers remote-first, unlimited vacation, strong benefits, growth opportunities, and an equal opportunity workplace, inviting applicants to join and help shape the future of enterprise productivity software.

Tempo is a remote-first company with over 30,000 customers, including a third of the Fortune 500, offering an integrated suite across time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting, built on Jira time-tracking to make work visible and actionable. As Principal Product Manager for Project & Portfolio Management, you will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, helping organizations understand progress, changes to plans, and delivery risk while connecting day-to-day work to strategic outcomes. Responsibilities include defining a Strategy-to-Execution product vision, driving multi-product roadmaps, embedding AI capabilities for predictive planning and workflow assistance, establishing scalable AI data foundations and governance, and delivering integrated experiences across time tracking, capacity planning, cost management, and portfolio visibility. Qualifications require 10+ years in product management (at least 5 in complex or multi-product portfolios), experience operationalizing AI/ML features, strong customer focus and cross-functional leadership, familiarity with work management and the Atlassian ecosystem (Jira, Confluence), and a relevant degree (MBA a plus). Tempo emphasizes impact, innovation, collaboration, and growth, offering a remote-first culture, generous benefits and development opportunities, and an inclusive equal-opportunity environment with resumes submitted in English.

Tempo is a remote-first company with over 30,000 customers, including a third of the Fortune 500, offering a suite spanning time tracking, capacity and resource planning, portfolio management, roadmapping, program management, and reporting to help teams plan and execute from strategy to delivery. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s PPM solutions, unifying strategic planning, portfolio prioritization, capacity, financial tracking, and execution data, with AI-driven planning and governance. You will lead multi-product roadmaps, embedding AI capabilities such as predictive planning, intelligent automation, and workflow assistance across the product ecosystem, while standardizing AI services and data models for consistency. You will champion customer workflows by understanding how portfolio managers and PMOs plan and operate at scale, deliver integrated solutions across time tracking to reporting, and lead AI-powered analytics and predictive intelligence for forecasting and risk detection. Requirements include 10+ years in product management (5+ years leading multi-product portfolios), experience operationalizing AI/ML features, familiarity with work management and Atlassian ecosystem; plus remote-first culture, unlimited vacation, health benefits, and growth opportunities as part of Tempo's equal-opportunity workplace.

Atlassian offers flexible work options—office, home, or a hybrid—and hires in any country where it has a legal entity. The Investor Relations team sits at the heart of Atlassian’s long-term strategy, shaping how the company is perceived by investors, employees, and other stakeholders. The Investor Relations Senior Manager will translate the financial model and KPI framework into external messaging, own quarterly earnings prep and materials, and draft investor communications with high clarity and accuracy. The role leads strategic investor engagement, analyzes P&L and KPIs to surface trends and risks, tracks investor sentiment, and conducts competitive and industry analysis to inform strategy and messaging. They will own IR datasets, partner with FP&A and Data Science to ensure accurate data and tooling, and collaborate across Finance, Strategy, Legal, Comms, GTM, and Data Science to align strategy and messaging and prepare executive briefs.

Atlassian offers flexible work locations and hires globally wherever there is a legal entity, giving employees control over family, personal goals, and priorities. The Investor Relations team anchors Atlassian’s long-term strategy, shaping how the company is understood by investors, employees, and other stakeholders, and the Senior Manager will help educate them about strategy and the business model. The role will translate the financial model and KPI framework into external messaging and own quarterly earnings preparation, including materials, briefings, and Q&A. It also drives strategic investor engagement, manages outreach and relationships with analysts and investors, and conducts competitive and industry analysis to inform strategy and messaging. They will own IR data, leverage external data to track ownership, valuation, and peer trends, and collaborate across Finance, Strategy, Legal, Comms, GTM, and Data Science to align strategy and messaging and improve IR processes and tools.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. The Manager, Sales Process & Productivity leads a large team of Business Process Partners that collaborates with Sales, Success, IT, Ops, and supports customer-facing GTM roles like Account Executives and Solution Engineers. The ideal candidate will guide a team of business analysts and provide strategy, vision, and drive to help stakeholders succeed. Key responsibilities include building a process-improvement roadmap, owning a third-party sales tool, standardizing processes, and partnering with the AI Process Excellence Team to automate with AI and ML, along with mentorship. They also oversee New Product Introduction and M&A integrations, drive project execution with measurable value, collaborate with technology and Enablement teams, and serve as a trusted advisor to the business on best practices.

Atlassian offers flexible work options (office, from home, or a combination) and hires in any country where they have a legal entity. The Manager, Sales Process & Productivity is a key role in the Sales Acceleration team, leading a large group of Business Process Partners who support customer-facing GTM functions like Account Executives, Solution Engineers, and Solution Sales Executives. The ideal candidate will lead the BPP team, develop a roadmap for process improvement, and collaborate with RevOps, Enablement, and Strategy to help the sales organization hit its goals. Responsibilities include owning a third-party sales tool, driving process standardization and optimization, partnering with the AI Process Excellence Team to automate with AI/ML, mentoring staff, and supporting New Product Introduction and M&A integration across lead-to-cash and support processes. They will also oversee project execution, quantify value and success metrics, collaborate with technology and Enablement teams to implement improvements, and act as a trusted advisor to the sales organization on best practices.

DX is a leading developer intelligence platform, recently acquired by Atlassian, that helps companies quantify and improve developer experience. The Head of Engineering role reports to the DX CEO/Co-Founder and leads a multi‑team organization; Atlassians can work from office, home, or a hybrid setup as part of a distributed-first company. Interviews and onboarding are conducted virtually, and the role is remote, requiring 7+ hours of overlap with Mountain Time and some travel to the Salt Lake City DX office. Responsibilities include owning day‑to‑day engineering execution for DX, leading managers and senior ICs delivering data pipelines, metrics engines, and AI‑powered analytics and dashboards, and working with enterprise customers and design partners to validate hypotheses. The role also entails establishing core engineering rituals (planning, reviews, on‑call, incident management) and partnering with Product and Design on a roadmap that balances near‑term value with long‑term platform and data investments.

DX is a leading developer intelligence platform recently acquired by Atlassian, helping companies quantify and improve developer experience. As Head of Engineering, you will report directly to the DX CEO/Co-Founder and oversee a multi‑team organization. Atlassians can work anywhere—office, home, or hybrid—as part of a distributed-first company, and interviews and onboarding are conducted virtually. The role is remote and requires 7+ hours of overlap with Mountain Time and some travel to the DX office in Salt Lake City. The responsibilities include owning day-to-day engineering execution for DX, leading managers and senior ICs building data pipelines, metrics engines, and AI-powered analytics; working with enterprise customers to validate hypotheses; establishing core engineering rituals; and partnering with Product and Design on a roadmap balancing near-term value with long-term platform investments.

The Head of Americas Deal Desk at Atlassian leads the teams that shape and support the largest, most complex deals across the region, owning end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers in partnership with Sales, Finance, Legal, and Product. The role entails leading and inspiring the Americas Deal Desk to deliver deal shaping, commercial modeling, and operational support for Enterprise sales. It includes evolving a repeatable Deal Desk playbook to accelerate deal cycles and provide a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments. The position requires partnering with Sales leadership, Finance, Legal, and other stakeholders to design and implement practices and policies that drive stronger commercial outcomes and long-term customer value. It also involves leveraging data, reporting, and analytics to monitor performance, identify opportunities, and deliver measurable business impact, while collaborating with process and system teams to promote automation and enhancements that boost efficiency, quality, and strategic impact in the Americas.

As Head of Americas Deal Desk at Atlassian, you’ll lead teams that shape and support the company’s largest, most complex deals across the Americas, owning end-to-end quote-to-cash for Mid‑Market, Enterprise, and Strategic customers. You’ll partner closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for customers. You’ll lead and inspire the Americas Deal Desk to deliver exceptional deal shaping, commercial modeling, and operational support for Enterprise sales across the region, and evolve a repeatable playbook that accelerates deal cycles and delivers a best-in-class customer experience across Mid‑Market, Enterprise, and Strategic segments. You’ll collaborate with Sales leadership, Finance, Legal, and other stakeholders to design and implement practices and policies that drive stronger commercial outcomes and long-term value. You’ll leverage data, reporting, and analytics to monitor team health and performance, proactively identify opportunities, and deliver measurable business impact, while working with process and system teams to automate and elevate efficiency, quality, and strategic impact of the Deal Desk function across the Americas.

At Atlassian, employees can work in an office, from home, or a mix, with global hiring available in any country where the company has a legal entity, supporting personal priorities. Atlassian’s products, including Jira Software, Confluence, and Jira Service Management, help teams collaborate and deliver quality results, and are trusted by the Fortune 500 and organizations like NASA, Audi, and Deutsche Bank. The Mid-Market sales role owns 45-75 accounts (200-10,000 seats) with a $2–4M annual quota, leading cross-functional deal teams and building executive relationships to drive net-new growth and expansion. The position requires MEDDPICC-based qualification, identifying and closing complex multi-solution opportunities, negotiating contracts, maintaining a healthy pipeline with accurate forecasting, and collaborating with channel, marketing, product, and customer success teams. Occasional travel for customer meetings and industry events is expected, with a focus on staying current with industry trends and competitive dynamics while advocating for customers by providing feedback to product and engineering teams.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally wherever it has a legal entity. They provide agile & DevOps, IT service management, and work management software—such as Jira Software, Confluence, and Jira Service Management—used by Fortune 500 companies and others worldwide, including NASA and Deutsche Bank. The Mid-Market sales role manages a book of 45-75 accounts (200-10,000 seats) with a $2-4M annual quota, leading a cross-functional deal team to drive net new growth and expansion. Responsibilities include building executive relationships across IT, business, sales, and marketing; applying MEDDPICC to qualify and win complex opportunities; closing multi-solution deals; and serving as an advocate for customers by providing feedback to product and engineering teams. The role requires collaboration with channel, marketing, product, and customer success teams, travel for meetings and events, maintaining a healthy pipeline with accurate forecasting, and staying informed on industry trends and competitors while upholding Atlassian values.

Atlassian offers flexible work options—office, home, or a mix—and hires globally in countries where it has a legal entity. They serve more than 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a goal to unleash every team’s potential through software, delivering customer impact and revenue growth. The company’s unique value is a “play as a team” culture, where employees work with Atlassian, not for it, supporting each other and sharing knowledge, and sales roles come with strong earning potential due to the enterprise market and customer preference for Atlassian products. As a salesperson, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, with a hunter mindset targeting Fortune 500 companies. You’ll develop named account or territory plans, execute strategic sales plans, identify and qualify leads, cultivate C-level relationships, coordinate with internal teams, negotiate pricing, forecast accurately, stay informed on industry trends, travel as needed, and run strategy plays to win in complex sales cycles.

Atlassians can work anywhere—office, home, or a blend—and the company hires in any country where it has a legal entity, giving people more control over family, personal goals, and priorities. Atlassian serves over 300,000 customers worldwide, including NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a mission to unleash every team's potential through powerful software, delivering customer impact and revenue growth. What makes Atlassian unique is the value of 'play as a team,' supporting each other, celebrating wins, and sharing knowledge, so employees work with Atlassian, not for Atlassian. In sales, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, with strong earning potential in the vast enterprise market. You’ll develop named account or territory plans, execute strategic sales plans, qualify leads, engage with executive relationships, propose solutions, forecast accurately, stay aware of industry trends, travel as necessary, and run strategy plays to grow opportunities across designated accounts or territories.

At Atlassian, you can work in an office, from home, or a combination, and the company hires in any country where it has a legal entity. They serve over 300,000 customers worldwide, including NASA, IBM, Samsung, and Coca-Cola, with a mission to unleash every team's potential through software and drive ongoing revenue growth. The culture centers on teamwork—employees work with Atlassian, not for Atlassian—fostering support, shared wins, and knowledge sharing, with strong earning potential in sales. Sales roles involve building and nurturing relationships with key stakeholders, negotiating contracts, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction and growth. You'll develop strategic plans, qualify leads, engage executives, forecast, travel as needed, and work across cross-functional teams to execute complex sales cycles.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, serving over 300,000 customers worldwide. The company aims to unleash team potential through software solutions, delivering customer impact and revenue growth, guided by the value of “play as a team” and a culture where employees work with Atlassian, not for it. Sales roles focus on building stakeholder relationships, negotiating contracts, and collaborating with internal teams to ensure customer satisfaction, with strong earning potential in the enterprise market. Responsibilities include developing named account or territory plans, identifying leads, engaging C-level stakeholders, negotiating, forecasting, and staying ahead of industry trends, with travel as needed. Key duties involve executing strategic sales plans, partnering with channel, marketing, product, and customer success, running strategy plays to build long-term relationships, and managing complex sales cycles through cross-functional collaboration.

Atlassian offers flexible work options and hires globally where we have a legal entity; this role is remote and based anywhere in Poland. This is a summer internship in the Lifecycle Marketing team focused on boosting customer adoption and engagement by re-engaging customers to grow monthly active usage (MAU). This is not a shadowing role—you’ll work with real customer data to identify three dormant or low-activity segments, analyze patterns, and select a priority segment for activation. You’ll build a tailored reactivation campaign with a lifecycle messaging strategy and a fully vetted multi-channel plan (email, in-product, digital touchpoints), plus cross-functional collaboration and measurement of impact. By summer’s end you’ll deliver an executive-ready Lifecycle Reactivation Playbook with measurable business impact and scaling recommendations.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity; this particular internship role is remote and can be based anywhere in Poland. The internship sits within the Lifecycle & Advocacy Campaign Marketing team, focused on boosting customer adoption and engagement so customers realize value from the solutions. The main objective is a focused re-engagement initiative to increase returning Monthly Active Usage (MAU), involving real data analysis, segmentation, campaign building, measurement, and presenting insights. Activities include identifying three dormant or low-activity segments, sizing the opportunity, selecting a priority segment, designing a cross-channel reactivation campaign, and crafting compelling copy while partnering with analytics and marketing leads. By the end of the summer, you’ll deliver a measurable business impact and a final executive presentation along with a Lifecycle Reactivation Playbook for scaling.

Atlassian supports flexible work options and hires globally; this role is remote and open to someone based anywhere in Poland. The internship sits in the Poland Marketing team within the EMEA ABM & Demand Generation group, aiming to drive awareness, consideration, and demand for Atlassian across Europe, the Middle East, and Africa. This is not a shadowing role—you'll contribute directly to live campaigns, collaborate with regional and global marketers, and help execute, plan, and optimize programs. Your duties include supporting campaign and event execution, tracking and reporting performance, maintaining the EMEA activity calendar, and coordinating localization and global alignment. By the end of the summer you'll have contributed to multiple programs, improved visibility and reporting, and gained a clearer understanding of integrated marketing in a global SaaS environment.

Atlassian supports flexible work locations, and this role is remote and based in Poland, so you can be located anywhere in the country. The internship sits within the EMEA ABM & Demand Generation marketing organization, focused on driving awareness, consideration, and demand for Atlassian solutions across Europe, the Middle East, and Africa. This is not a shadowing role — you’ll contribute directly to live programs, collaborate with global partners, and see the impact of your work in campaign results. You’ll support EMEA campaign execution, coordinate delivery timelines, assets, and stakeholders, align activities with overall campaign strategy, and track and report on campaign performance with insights for sales and marketing updates. You’ll manage the EMEA activity calendar, support localization and global coordination, analyze past results to optimize programs, and by the end of the summer contribute to multiple programs and gain a stronger understanding of how integrated marketing works in a global SaaS environment.

Atlassian offers flexible work options (office, home, or hybrid) and hires people globally with virtual interviews; this remote role can be based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support our Executive Programs Leads by running behind-the-scenes operations, tracking invitations and RSVPs, managing registration lists, coordinating swag and gifting, and researching sponsorship opportunities. You’ll also submit internal requests, maintain clean attendee data for reporting, contribute to post-program insights, and bring a customer-first mindset using tools like Jira, Confluence, Salesforce, Google Workspace, and Excel/Sheets.

Atlassian supports flexible working arrangements—employees can work in an office, from home, or hybrid, with global hiring and virtual interviews/onboarding as part of a distributed-first approach; this role is remote and based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customers and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships and accelerate deals. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives. You’ll support Executive Programs Leaders by handling behind-the-scenes work such as tracking invitations and RSVPs, managing registrations (Salesforce or similar CRM), coordinating swag and gifting, working with vendors, assisting onsite, researching sponsorship opportunities, and submitting internal requests via Jira. You’ll also maintain clean attendee and program records, contribute to post-program reporting, support project timelines in Confluence, Jira, Google Workspace, or Sheets, and bring a customer-first mindset to every interaction.

Atlassian supports flexible, distributed-first work—teams can be in-office or remote, interviews and onboarding are virtual, and this remote role can be based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only engagements and strategic recognition programs that deepen relationships and accelerate deals. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. You’ll support executive programs leads by managing invitations and RSVPs, updating registration lists in Salesforce or similar tools, coordinating swag and vendor logistics, researching third-party sponsorships, and handling internal design and reporting requests to keep attendee data accurate. General responsibilities include maintaining project timelines and documentation in Confluence, Jira, Google Workspace, and Excel/Sheets, contributing to post-program reporting, and bringing a customer-first mindset to every interaction.

- Atlassian offers flexible work options and is currently recruiting this role in the UK. - DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing teams, uses data to measure developer productivity, and was recently acquired by Atlassian to expand resources and impact. - The role is a Customer Success Manager for DX’s Enterprise customers, partnering to drive engineering transformation, managing implementation and rollout, and guiding the renewal, reporting to the VP of Customer Experience. - Responsibilities include becoming a product expert, owning the full customer lifecycle, coordinating internal teams (ProServ, Sales, Support, Solutions Engineering), creating success plans, hitting renewal/expansion targets, forecasting, and identifying expansion opportunities and executive discussions. - DX values mastery and seeks candidates with enterprise CS/technical account management/consulting experience, strong work ethic, consistent high performance, fast technical learning, ownership, and excellent communication and relationship-building skills, with bonus points for startup or technical-audience experience.

Atlassian supports flexible work locations and international hiring where they have a legal entity, but this role is currently being recruited only in the UK. DX, a fast-growing SaaS company based in Salt Lake City, helps engineering leaders build high-performing teams by collecting millions of data points daily to power productivity insights, and it has recently been acquired by Atlassian. The role is a Customer Success Manager overseeing a portfolio of DX’s enterprise customers to drive engineering transformation, focusing on implementation, adoption, alignment, and renewal, and you will join a team of 10X performers reporting to the VP of Customer Experience. You will coordinate internal teams (ProServ, Sales, Support, Solutions Engineering), create and execute a customer success plan, forecast renewals, drive net renewal and expansion, and lead executive discussions to position DX as a strategic driver in customer workflows. DX values mastery and consistent high performance, seeking candidates with enterprise customer success or related experience who are meticulous, quick learners, able to own outcomes, and have strong communication and relationship-building skills; startup experience or familiarity with technical executives is a bonus.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where they have a legal entity, with this remote field sales role based in the UK. The company serves over 300,000 customers worldwide, including brands like Mercedes-Benz, Reddit, and NASA, and aims to unleash the potential of every team through software while delivering customer impact and revenue growth, guided by the value "play as a team." As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams to ensure customer satisfaction, all with a customer-focused hunter mindset. You will develop named account or territory plans, execute strategic sales, identify and qualify leads, understand customer needs, propose solutions, negotiate pricing, forecast, and stay informed about industry trends, including travel to meet clients and attend events. You’ll be the main Atlassian contact or escalation point for designated accounts, run strategy plays, manage complex sales cycles, and collaborate with Channel partners to build sales strategies for territories and named accounts.

At Atlassian, you can work in an office, from home, or in a hybrid setup, and the company hires in any country with a legal entity, with this role being remote and based in the UK. The company serves over 300,000 customers worldwide and aims to unleash the potential of every team through software, guided by its value of “play as a team,” with employees working with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you will build and nurture relationships with key stakeholders and negotiate complex contracts while collaborating with internal teams to ensure customer satisfaction. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging decision-makers, delivering presentations, negotiating and closing deals, maintaining executive relationships, forecasting and account planning, staying aware of industry trends, and traveling to meet clients and attend events. You will be the main contact or escalation point for designated accounts, run strategy plays to build long-term relationships in complex sales cycles, and work with Channel sales to develop territory and named account strategies.

Atlassian offers flexible work options, including remote roles anywhere in Poland, and hires in any country with a legal entity. The role is a summer internship in the Poland Marketing team within the EMEA ABM & Demand Generation organization, focused on driving awareness and demand across Europe, the Middle East, and Africa. Responsibilities include supporting campaign and events execution, coordinating timelines and assets with regional and global marketers, tracking campaign performance, and maintaining the EMEA activity calendar. The internship also covers localization coordination, working with regional stakeholders and agencies to adapt messaging, and analyzing past results to optimize future programs. By the end of the summer, you will have contributed to multiple EMEA programs, improved visibility and reporting, and gained hands-on experience with integrated marketing in a global SaaS environment.

Atlassians can choose where they work—office, home, or a hybrid—and the company hires in any country with a legal entity; this remote role is based anywhere in Poland and is part of a Poland Marketing team internship this summer. The internship sits within the EMEA ABM and Demand Generation marketing organization, focused on driving awareness, consideration, and demand for Atlassian in key European, Middle Eastern, and African markets, with a mission to keep regional programs coordinated, data-informed, and tuned to local customer needs. You’ll support the execution of integrated marketing campaigns and events, help keep stakeholders aligned, maintain visibility across the region, and surface insights to improve how and where to invest. This is not a shadowing role—you’ll contribute directly to live programs, collaborate with global partners, and see the impact of your work reflected in campaign results. Responsibilities include supporting EMEA Campaign Execution (timelines, assets, and stakeholders), tracking and reporting campaign performance, managing the EMEA activity calendar, supporting localization and global coordination, and analyzing past results to inform future planning and optimization.

Atlassian supports flexible work options, including office, remote, or hybrid, and hires in any country with a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. The position is remote and based anywhere in Poland, within the Executive Programs team that creates high-impact experiences for senior customers and internal audiences. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives. You’ll help run invite-only executive experiences, track invitations and RSVPs in systems like Jira, spreadsheets, or Salesforce (training provided), manage registration lists, coordinate swag and gifting, partner with vendors, and assist onsite if needed, as well as research CxO third-party sponsorships and handle internal requests via Jira. You’ll also maintain clean attendee and program records, support timelines and documentation in Confluence, Jira, Google Workspace, and Excel/Sheets, contribute to post-program reporting and dashboards, and bring a customer-first mindset to every interaction.

- Atlassian supports a distributed-first, remote-friendly workforce with virtual interviews and onboarding, and roles can be based anywhere allowed by our legal entities; this particular role is remote and based in Poland. - The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs. - As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. - Your duties include supporting Executive Programs Leads by managing invitations and RSVPs, updating registration lists in CRM systems, coordinating swag, working with vendors, assisting onsite, exploring third-party sponsorships, and processing internal requests while maintaining clean records for reporting. - You’ll also contribute to general project timelines and documentation in tools like Confluence, Jira, Google, and assist with post-program reporting, always bringing a customer-first mindset to interactions.

Atlassian offers flexible work arrangements (office, home, or a mix) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach; the role is remote and can be based anywhere in Poland. The Executive Programs team designs high-impact experiences for senior customer and internal audiences, partnering with Sales, Marketing, and Leadership to run invite-only executive engagements and strategic recognition programs that deepen relationships, accelerate deals, and celebrate top performance. As a Summer Intern, you’ll gain hands-on experience in event operations, program management, and executive engagement across two flagship initiatives that are highly visible inside the company. Responsibilities include supporting Executive Programs Leads across programs, running invite-only experiences behind the scenes, tracking invitations and RSVPs in systems like Jira or spreadsheets, updating registration lists in Salesforce, coordinating swag and gifting, researching and sourcing options, partnering with vendors, assisting onsite if needed, researching third-party sponsorships, submitting internal requests via Jira, and maintaining clean attendee and program records for reporting. General duties involve supporting project timelines and documentation in Confluence, Jira, Google Workspace, and Excel, contributing to post-program reporting and recaps, and bringing a customer-first mindset to every interaction.

Atlassian offers flexible work locations and hires globally where they have legal entities, serving 200k+ customers including NASA, Nike, Pixar, and Tesla; the role described is Solution Sales Executive for APAC focusing on Jira Service Management in Canberra, Australia. The role involves developing and executing a sales strategy to grow revenue for the Service Collection in Australia/New Zealand, defining territory vision, and reporting funnel status to leadership. It requires cross-functional collaboration with Enterprise Advocate, Marketing, Customer Success, and Product, and close work with partners across IT service providers, while representing the Service Collection at industry events and providing accurate forecasts. The candidate will be the first hire of the Solution Sales Executive team serving Public Sector customers, with day-one expectations including 15+ years of sales experience in tech vendors or system integrators, ITSM/CSM knowledge, public sector RFP/RFI experience, and the ability to drive co-sell and GTM with Atlassian teams and partners in Australia. Additional qualifications include English fluency, Canberra residence preferred, and any knowledge of an Atlassian product is a plus.

Atlassian supports flexible work arrangements and hires globally wherever they have a legal entity, serving over 200,000 customers including NASA, Nike, Pixar, and Tesla. The APAC Solution Sales Executive team is hiring an experienced sales professional to lead Jira Service Management sales for the Public Sector in Canberra, reporting to the Head of Solution Sales Executive- APAC. The role entails developing and executing a sales strategy to grow the Service Collection in Australia and New Zealand, defining the territory vision, and being the first hire of the Solution Sales Executive team specialized in serving Public Sector customers. Responsibilities include cross-functional collaboration with teams such as Enterprise Advocate, Marketing, Customer Success, and Product; representing the Service Collection at events; providing accurate forecasts to senior management; and working with Atlassian partners and local SI partners on GTM efforts. Requirements include at least 15 years of sales experience, ITSM/CSM market familiarity, Public Sector RFP/RFI experience, English fluency, Canberra residence preferred, and knowledge of Atlassian products being a plus.

Atlassian supports flexible work locations and hires globally wherever they have a legal entity, aiming to help employees balance family, personal goals, and priorities while serving more than 200,000 customers worldwide. The company is seeking a Solution Sales Executive in APAC to lead Jira Service Management sales for Canberra, Australia, targeting the public sector and reporting to the Head of Solution Sales APAC. Responsibilities include developing and executing a sales strategy to grow Service Collection revenue in Australia/New Zealand, defining territory vision, maintaining funnel/territory status, collaborating with cross-functional teams, representing the team at industry events, providing forecasts to senior management, and partnering with Atlassian’s channel partners. The role will be the first hire of the Public Sector-focused Solution Sales Executive team. Candidates should have at least 15 years of technology sales experience, ITSM/CSM market knowledge, public sector experience with RFP/RFI, ability to drive Co-sell/GTM with local SI partners in Australia, English fluency, Canberra residency preferred, and knowledge of Atlassian products is a plus.

The job is Software Engineering Manager (full stack) in Pune, leading a newly formed Data Applications Engineering team under Enterprise Data & Analytics to build an internal AI-powered GTM Intelligence Platform used by 1500+ employees, and serving as the founding engineering leader who will be hands-on to establish scalable systems and culture. This role supervises a team of 2-4 engineers and collaborates with Data Engineering, Product, ML, Sales, and CX to improve delivery and reliability, balancing feature development with scalability and conducting regular 1:1s focused on performance and growth. Requirements include 10+ years of industry experience with 3+ in technical leadership, a track record shipping full-stack web apps, strong frontend experience (React/TypeScript/Angular), backend experience with OLTP databases and cloud data warehousing (Snowflake), and proven ability to drive AI adoption and design robust architectures. Nice-to-haves include experience with AI/LLM-powered features, familiarity with GTM tools, and a background in data/analytics engineering adjacent to software engineering; the tech stack features React 18, TypeScript 5, Vite 7, styled-components 6, Tailwind CSS for frontend, Python with FastAPI and Snowflake for backend, and OpenAI Agent SDK/LLM Proxy for AI components. The role requires in-office presence at least 3 days per week with a hybrid setup, Zendesk’s location eligibility notes that applicants should be located in Karnataka or Maharashtra, and the company emphasizes equal opportunity and commitment to diversity and inclusion.

Zendesk aims to make Customer Experience better and serves over 125,000 global brands, helping billions of customers daily. The role is embedded in a multi-functional team that collaborates with scientists, engineers, and product managers to research and build ML solutions powering AI capabilities such as intelligent triage and admin center recommendations. Responsibilities include pairing with applied ML scientists, researching and delivering efficient AI solutions with significant customer support impact, solving problems with neural networks and information retrieval, productionizing ML techniques, collaborating globally, presenting work to diverse audiences, and staying current with ML and NLP literature. Required qualifications include an MSc in CS/EE/math or related fields, a solid foundation in statistics and ML, Python proficiency, experience with at least one deep learning library (prefer PyTorch), and a growth-oriented, curious, pragmatic mindset; preferred include a PhD, NLP/IR experience, and strong communication and collaboration skills. Zendesk offers ownership of features, potential for significant impact, a passionate team, opportunities to learn and grow, possible specialization areas, flexible hours, development funds, remote setup, premium health and life insurance, and a commitment to diversity with AI screening disclosures.

Zendesk is hiring a Staff Frontend Engineer for its AI Copilot organization to deliver AI-powered frontend experiences for customer service agents, pursuing a “ship early, learn fast” approach with iterative real-world feedback. The role involves owning end-to-end frontend features, providing technical leadership, building performant and accessible UIs, collaborating with Product, Design, ML, and Backend teams, guiding architecture and design system adoption, and mentoring junior engineers. Required qualifications include 10+ years of software engineering with a frontend focus, fluency in TypeScript and React (Ruby/Rails a plus), strong modern frontend architecture and web fundamentals, frontend testing expertise, and a proven track record of delivering features to production. Preferred qualifications include experience with design systems and component libraries, micro-frontend architectures, Storybook, i18n, frontend observability tools, and iterative, metrics-driven development for AI/ML-powered interfaces. The tech stack features React/TypeScript with the Garden design system, module-federated micro-frontends for admin, webpack and pnpm, Jest/RTL/MSW/Storybook, Ruby/Python backends, feature flags, observability with Sentry/Pendo/Segment, Kubernetes on AWS, and an LLM Proxy, with a hybrid in-person/remote work model and Zendesk’s commitments to diversity and accommodations.

Zendesk is seeking an Account Executive with a proven B2B/AI sales track record to drive revenue and grow both new and existing customer relationships, focusing on Spain and Portugal. Responsibilities include acquiring new customers, cross-selling to existing clients, managing strategic relationships for retention, leveraging data and customer insights to prospect and improve conversion, and creating quarterly territory plans to increase market share. The role requires leading complex, long-cycle, value-centric deals (including proof-of-concept stages), establishing and maintaining C-level sponsorship, collaborating with internal teams, negotiating and closing, and maintaining an accurate sales forecast. The ideal candidate has a BA/BS, 4+ years in cloud/software B2B/AI sales with quota attainment, experience selling to C-levels, proficiency with Salesforce, Outreach, Clari, Seismic and Looker, and fluency in Spanish and English (Portuguese a plus), plus willingness to travel. Zendesk emphasizes a hybrid, inclusive culture with a commitment to diversity and equal opportunity, notes AI may be used in screening applicants, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Lead Product Designer for its AI team to define a systems-oriented vision for a best-in-class Copilot experience, rethinking how AI-assisted workflows reshape the work of support agents and admins, and collaborating closely with product managers, engineers, content designers, and researchers with a bias toward rapid prototyping and customer focus. You will collaborate primarily with teams in Portugal, Germany, Denmark, and Poland, with distributed teams in AMER and APAC, to design Copilot capabilities and ensure a consistent end-to-end experience. Daily responsibilities include designing interaction models, flows, wireframes, and hi-fidelity mockups; partnering with product and engineering to research and develop new Copilot features; and presenting design solutions to partners and senior executives while defending decisions and incorporating feedback. Requirements include 7+ years of SaaS design experience, experience prompting LLMs or generative AI (or a strong desire to learn), the ability to operate in a technical environment and visualize the impact of technical decisions on the user experience, a solid design process with the ability to prototype at various fidelities, and the capacity to own complex objectives while managing multiple priorities in a fast-paced setting. Perks include ownership of projects, the chance to define new standards in an emerging space, flexible working hours and remote/hybrid options, a hybrid work arrangement, and Zendesk’s commitment to equal opportunity, diversity and inclusion, plus accommodations and a request to submit a portfolio or work samples with your application.

Zendesk is seeking a Senior Executive Assistant to support the CMO and up to two SVPs, reporting to the Senior Director, Office of the CMO, in a high-impact, discreet role within a fast-paced environment. Key duties include proactive executive support (calendar, travel, and expenses), planning leadership team meetings and offsites, driving operational excellence, cross-functional collaboration, maintaining confidentiality, mentoring Marketing EAs, and leading or supporting special initiatives such as town halls and culture events. Qualifications include 7+ years of experience supporting C-suite or senior executives in global tech/SaaS environments, strong calendar/travel/communication skills, ability to work independently and under pressure, excellent organizational and project management abilities, high emotional intelligence, Google Workspace proficiency, and willingness to work across time zones; mentoring experience is a plus. The position offers a US hourly base rate of $56.73-$85.58, may include bonuses or benefits, and features a hybrid work model with some in-office requirements, with the specific schedule determined by the hiring manager. Zendesk emphasizes diversity, equity, and inclusion, may use AI screening in accordance with policy, and provides accommodations for disabilities; it is an equal opportunity employer and invites applicants from diverse backgrounds while offering ways to request accommodations.

Zendesk is seeking an experienced Zendesk Implementation Consultant to partner with enterprise customers to design, implement, and optimize Zendesk-based solutions, guiding onboarding and ongoing process improvements while aligning technology with long-term business objectives. The role involves guiding onboarding, delivering customized training (including Train-the-Trainer materials), working with cross-functional teams on end-to-end projects, leading discovery sessions, translating business needs into Zendesk configurations, staying current with product updates, managing scope and risks, and supporting revenue through billable services. Requirements include 3–5 years in SaaS consulting or implementation, experience delivering complex customer technology projects, the ability to translate technical concepts for non-technical stakeholders, strong communication and organizational skills, and willingness to travel up to 30%, with fluency in English. Preferred experience includes familiarity with CX platforms (Zendesk, Salesforce, ServiceNow, HubSpot, Intercom, Genesys or similar), potential French or German language skills, and exposure to AI, automation, or ML technologies in customer service. Zendesk promotes a hybrid work model and inclusive culture, may use AI to screen applications, and provides reasonable accommodations for applicants with disabilities.

The role is Senior Analyst in Zendesk’s Enterprise Analytics team, responsible for delivering high-impact analytics to inform leadership decisions across operations, sales, and finance, blending business strategy, data analysis, and engineering. Responsibilities include stakeholder management, end-to-end analysis, advanced visualization with Tableau/Looker, an AI-first mindset, data modeling and ETL with SQL and dbt, statistical analysis and forecasting, and mentoring junior analysts. Qualifications require 3+ years in data analytics; expert SQL; advanced BI experience with Tableau/Looker; Python or R familiarity; dbt or similar ETL; AI literacy with LLMs; and strong analytical rigor and communication skills. The US base salary is $111,000–$167,000 per year, with potential bonuses and benefits, and the hybrid role requires in-person time at the Austin office with scheduling determined by the manager. Zendesk emphasizes diversity and inclusion and may use AI screening in the hiring process, while offering accommodations for applicants with disabilities and supporting a flexible hybrid work model.

Zendesk is seeking a Senior Account Executive to grow its Commercial SaaS customer base in New Zealand, focusing on acquiring new customers and expanding existing partnerships to better align with customers’ goals. You’ll drive top-line revenue through new logos and account expansion, nurture relationships for retention, and proactively cross-sell products and services while leveraging data insights to improve prospecting and retention. The role requires leading complex, multi-month sales cycles with value-based selling, maintaining a robust pipeline and accurate forecast to exceed revenue targets, and establishing executive sponsorship while collaborating with internal teams to refine sales strategies. Candidates should have a BA/BS or equivalent, at least 5 years of B2B SaaS or solution engineering experience (with renewals and executive-level engagements), strong presentation and negotiation skills, familiarity with Salesforce and Clari, and the ability to travel. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may be used to screen applications, and is an equal opportunity employer that provides accommodations for applicants with disabilities.

Zendesk is hiring a Senior SMB Account Executive to grow its SMB SaaS business by hunting new opportunities, closing deals, and strengthening relationships that align with customers’ goals. You’ll drive top-line revenue, nurture customer relationships for retention, and identify cross-sell opportunities while using data, adoption history, and customer intents to prospect and expand accounts. You’ll manage a robust Salesforce pipeline, provide accurate forecasts, lead competitive sales cycles, and collaborate with internal teams to optimize sales strategies and hit quarterly and annual targets. Requirements include a BA/BS or equivalent, 4+ years in B2B SaaS or solution engineering with a proven track record of exceeding targets, strong presentation and negotiation skills, proficiency in prospecting and territory planning, and familiarity with Salesforce and Clari. The role is hybrid, requiring some in-office presence at a local Zendesk office; Zendesk also emphasizes an inclusive culture, equal opportunity employment, diversity and inclusion, AI screening may be used, and accommodations are available for applicants with disabilities.

Zendesk is seeking an AI-savvy SMB Account Executive to grow its SMB customer base and revenue by hunting new opportunities, closing deals, and building trusted relationships powered by AI-driven insights. You’ll drive top-line growth, manage and nurture relationships with personalized outreach, lead complex sales cycles with AI data, co-create AI transformation roadmaps with measurable KPIs, articulate data-backed ROI, and collaborate across teams to maximize account expansion and renewals while maintaining a robust Salesforce pipeline. Candidates should have at least 2 years of B2B SaaS sales or solution engineering experience, strong technical aptitude for AI product architecture, proven prospecting and closing success, CRM proficiency, and willingness to travel; a BA/BS or equivalent is required. The role is located in Mexico City or Estado de Mexico with a hybrid schedule requiring some in-office presence; Zendesk emphasizes a diverse, inclusive culture, flexibility, and comprehensive benefits, plus accommodations if needed. Zendesk also warns about recruitment scams and provides resources on privacy and rights and to report suspicious activity.

- The Shared Success Customer Success Management (CSM) team sits within Miro’s Customer Experience organization and operates a scalable, AI-powered, always-on model to manage a large, diverse customer portfolio with signal-driven prioritization to maximize retention, adoption, and expansion. - The role blends time-bound ownership of a defined set of customers with cross-portfolio, signal-based success motions, partnering with customers to realize value from Miro as an AI-driven operating system and accelerate innovation and collaboration. - Key responsibilities include owning outcomes across a portfolio, using product usage data and lifecycle signals to identify risks and opportunities, engaging at onboarding, adoption, and renewal moments, delivering scalable programs and targeted engagements, and maintaining accurate data in Gainsight and other systems. - Requirements include 3+ years in customer-facing SaaS/tech/consulting roles, demonstrated AI fluency, a consultative mindset, experience engaging with C-level stakeholders and engineering/product/design leaders, strong organizational skills, comfort with data-driven decisions, English plus another language (Spanish, Dutch, or French), a bachelor’s degree, and familiarity with tools like Gainsight, Salesforce, Slack, Gong, and similar AI workflows. - What’s in it for you: equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about Miro’s mission and recruitment privacy policy.

The Shared Success CSM team, part of the Customer Experience organization, acts as an AI-powered strategic growth engine using an always-on, signal-driven approach to support a large and growing customer portfolio and ensure human engagement is focused where it has the greatest impact. The role is to execute a modern, scalable customer success approach, balancing direct engagement with data-driven prioritization, owning a defined set of customers while contributing to portfolio-wide initiatives and helping customers realize Miro as an AI-driven operating system for modern work. Responsibilities include owning outcomes across a portfolio to drive adoption, retention, and expansion; using product usage data, health signals, and lifecycle insights to identify risks and opportunities; engaging at onboarding, adoption, and renewal risk moments; delivering scalable programs and targeted engagements; advising on embedding Miro into workflows; and partnering cross-functionally with Sales, Product, Support, and Education while maintaining accurate data in Gainsight. Requirements include 3+ years in SaaS/fintech/tech/consulting, demonstrated AI fluency, a consultative mindset, experience engaging with C-level stakeholders and engineering/product/design leaders, strong organizational skills, data-driven decision-making ability, self-starter adaptability, and proficiency with tools like Gainsight, Salesforce, and Slack; fluency in English plus at least one other language (Spanish, Dutch, or French) and a bachelor’s degree. What’s in it for you includes a global benefits package with equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, plus location-specific benefits; Miro emphasizes diversity, inclusion, collaboration, and belonging as it serves 100M+ users and 250,000 companies with 1,600+ employees across 13 hubs worldwide.

The Shared Success CSM team, part of the Customer Experience organization, operates at scale with an always-on digital model and signal-driven prioritization to support a large, growing customer portfolio as an AI-powered strategic growth engine for Miro. In this role, you will own outcomes across a portfolio, use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and engage customers at onboarding, adoption, and renewal moments to drive measurable value. You will design and iterate scalable programs and playbooks, deliver targeted engagements (workshops, virtual sessions), advise on embedding Miro into core workflows, and partner cross-functionally with Sales, Product, Support, and Education while maintaining accurate account data in Gainsight and other systems. Requirements include 3+ years in customer-facing SaaS/tech or consulting roles, demonstrated AI fluency, a consultative mindset, experience engaging with C-level stakeholders, strong organizational skills, data-driven decision making, self-starter mentality, and proficiency with tools like Gainsight and Salesforce; fluency in English and at least one additional language, and a bachelor’s degree. Miro offers equity and a global benefits package (wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse, inclusive culture, and a mission to empower teams to create the next big thing, with recruitment privacy policy governing applicants’ data.

- The Shared Success Customer Success Management (CSM) team is part of the Customer Experience organization and uses an AI-powered, scale-focused, always-on model to support a large and growing customer portfolio, ensuring human engagement happens where it yields the greatest impact. - The role blends time-bound ownership of a defined set of customers with signal-based success motions across the broader portfolio to drive retention, adoption, and expansion of Miro as an AI-driven operating system for modern work. - Responsibilities include owning outcomes across a portfolio, using product usage data, health signals, and lifecycle insights to proactivity identify risks and opportunities, and delivering scalable programs, workshops, and targeted engagements. - Requirements include 3+ years in customer-facing SaaS/tech roles, demonstrated AI fluency, a consultative mindset, experience engaging with C-level and cross-functional leaders, strong organization and data-driven decision-making, and proficiency with tools like Gainsight and Salesforce; a bachelor’s degree is required and multilingual ability is a plus. - What’s in it for you includes a global benefits package (equity, wellbeing benefits, WFH equipment allowance, and an L&D stipend) and the chance to work at Miro, a diverse, collaborative company serving 100M+ users, with a commitment to belonging and inclusion.

The Shared Success Customer Success Management team is part of the Customer Experience organization and uses a scale-based, always-on digital model with signal-driven prioritization to manage a large, global customer portfolio and focus human engagement where it has the greatest impact. The team serves as an AI-powered strategic growth engine that partners with customers to realize Miro as an AI-driven operating system for modern work, driving innovation, collaboration, and new ways of working to achieve retention, adoption, and expansion. As a Customer Success Manager on this team, you will own outcomes across a portfolio, leverage product usage data, health signals, and lifecycle insights to identify risks and opportunities, and contribute to scalable programs, playbooks, and targeted engagements. Requirements include 3+ years in customer-facing SaaS/tech roles, strong AI fluency, a consultative mindset, experience engaging with C-level stakeholders and cross-functional leaders, data-driven decision making, and proficiency with tools like Gainsight and Salesforce; English plus another language is preferred, and a bachelor’s degree is required. The role sits within a culture that emphasizes a diverse, inclusive environment with global benefits (e.g., equity, wellbeing, learning opportunities) and a commitment to belonging, underpinned by Miro’s mission and recruitment privacy policies.

The Shared Success Customer Success Management team is part of the Customer Experience organization and uses a scale-focused, AI-powered, always-on model with signal-driven prioritization to support a large and growing customer portfolio. The role blends time-bound ownership of a defined set of customers with shared success motions across the broader portfolio, partnering with engineering, product, and design to help customers realize value from Miro as an AI-driven operating system. You’ll own outcomes across a portfolio, use product usage data and health signals to proactively identify risks and opportunities, and execute scalable programs, workshops, and targeted engagements at key moments like onboarding, adoption, and renewal. Requirements include 3+ years in customer-facing SaaS/tech, strong AI fluency, a consultative mindset, experience engaging with C-level stakeholders, and proficiency with tools like Gainsight and Salesforce, with English and another language as a plus. Miro offers a global benefits package (equity, wellbeing, WFH stipend, and L&D funds) within a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Shared Success CSM team sits within Customer Experience and uses an AI-powered, scale-focused model with signal-driven prioritization to support a large, diverse customer portfolio while focusing human engagement where it has the greatest impact. As a CSM on this team, you will own outcomes for a portfolio, proactively use product usage data, health signals, and lifecycle insights to drive adoption, retention, and expansion, and execute scalable programs, workshops, and targeted engagements. You will partner cross-functionally with Sales, Product, Support, and Education, maintain accurate account data in Gainsight and other systems, and translate business goals into value-driven outcomes for stakeholders ranging from individual users to C-level executives. Requirements include 3+ years in customer-facing SaaS/tech/fintech/consulting, demonstrated AI fluency, a consultative mindset, experience engaging with executives, strong organizational skills in a fast-paced, signal-driven environment, and proficiency with tools like Gainsight, Salesforce, Slack, Gong, Gemini, or Claude; English plus another language and a bachelor’s degree are preferred. The role offers benefits such as equity, wellbeing support, WFH equipment allowance, and an L&D stipend, and sits within Miro’s mission-driven culture that values diversity and inclusion, with more than 100 million users and 250,000 companies using the platform.

The Shared Success CSM team is part of Miro’s Customer Experience organization and uses an AI-powered, scale-focused model to manage a large, global customer portfolio with always-on engagement and signal-driven prioritization. The role involves owning outcomes for a defined portfolio to drive adoption, retention, and expansion by leveraging product usage data, health signals, lifecycle insights, and timely engagements at onboarding, adoption, and renewal risk moments. You will collaborate across Sales, Product, Support, and Education, translate business goals into actionable value for customers from individual users to executives, and help scale programs and playbooks that accelerate activation and long-term value realization. Requirements include 3+ years in customer-facing SaaS/tech/consulting roles, AI fluency, strong consultative and stakeholder-management skills (including with C-level), data-driven decision making, and the ability to manage multiple engagements in a dynamic, signal-driven environment, plus English and another language and a bachelor’s degree. The position offers a global benefits package (equity, wellbeing, WFH equipment, L&D stipend), and Miro’s culture emphasizes diversity, inclusion, collaboration, and empowering teams to create the next big thing.

The Shared Success CSM team is part of the Customer Experience organization and uses an AI-powered, scale-focused, always-on approach with signal-driven prioritization to manage a large, diverse customer portfolio and drive retention, adoption, and expansion globally. The role is a Customer Success Manager on the Shared Success team, designed for self-starters who balance direct customer engagement with signal-driven prioritization, leveraging product usage data and health indicators to determine when and how to engage and contribute to scalable programs. Key responsibilities include owning outcomes across a portfolio, engaging at onboarding, adoption, and renewal-risk moments, delivering scalable programs and targeted engagements, advising on embedding Miro into workflows, and maintaining accurate data in Gainsight and other systems while sharing insights to improve programs. Requirements include 3+ years in customer-facing roles within SaaS/fintech/tech/consulting, demonstrated AI fluency, a consultative mindset, experience engaging with C-level stakeholders and partnering with product/engineering/design, strong organization and data-driven decision-making skills, and proficiency with tools like Gainsight, Salesforce, Slack, Gong, and AI tools; fluency in English and at least one other language; a bachelor’s degree. What’s in it for you includes a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an L&D stipend) and a diverse, collaborative environment, with Miro described as a visual workspace for distributed teams that empowers innovation and fosters belonging and inclusion.

The Shared Success CSM team sits within Customer Experience and uses a pooled, scale-focused, AI-powered, signal-driven model to support a large, global customer portfolio with always-on digital engagement and targeted human touch where it matters. The role blends time-bound ownership of a defined subset of customers with shared success motions across the portfolio, helping customers realize Miro as an AI-driven operating system for modern work and driving retention, adoption, and expansion. You’ll own outcomes across a portfolio, use product usage data, health signals, and lifecycle triggers to identify risks and opportunities, engage at onboarding/adoption/renewal moments, and run scalable programs and playbooks with cross-functional partners. Requirements include 3+ years in customer-facing SaaS/tech/fintech/consulting, proven AI fluency, a consultative mindset, experience engaging with C-level stakeholders, data-driven decision making, strong organization, adaptability, and English plus another language, plus familiarity with tools like Gainsight and Salesforce; a bachelor’s degree is required. The role offers a global benefits package (including equity, wellbeing, WFH equipment, and a Learning & Development stipend) and is part of Miro’s commitment to belonging, collaboration, and helping teams create the next big thing.

Tempo serves more than 30,000 customers, including a third of Fortune 500 companies, offering a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Since 2007, Tempo has grown from a time-tracking tool to the #1 time management add-on for Jira and built a trusted presence in the Atlassian ecosystem, guided by a culture that combines innovation with a heart. The role is a Software Development Manager who will lead one or two engineering teams, focusing on people management, delivery execution, team culture, and delivering high-quality outcomes aligned with product and business priorities, including operating in an AI-augmented development environment. You will optimize productivity and code quality, plan objectives, drive hiring and performance coaching, maintain team morale, ensure sustainable delivery, and provide clear visibility to stakeholders across cross-functional teams. Required qualifications include 8+ years in software development (2+ years in people management) and a CS/software engineering degree or equivalent, plus experience with AI coding agents; Tempo offers a remote-first environment, unlimited vacation in most locations, strong benefits, growth opportunities, and an inclusive, equal-opportunity culture.

Tempo serves more than 30,000 customers, including a third of Fortune 500, with a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and is the #1 time-management add-on for Jira in the Atlassian ecosystem. The company touts a remote-first culture and aims to help teams work smarter through continuous innovation of its award-winning products. The role is Software Development Manager, responsible for direct leadership of one or two engineering teams, leading through people management, delivery execution, and cultivating a strong team culture in an AI-augmented development environment. Key responsibilities include driving delivery outcomes, monitoring productivity and code quality, planning and tracking initiatives, coordinating with stakeholders, improving workflows, recruiting and developing engineers, conducting regular 1:1s, managing capacity, and ensuring visibility of progress. Requirements include 8+ years in software development, 2+ years in people management, a CS/Software Engineering degree or equivalent, and experience with Agile and AI-assisted development; benefits include remote work, unlimited vacation, comprehensive health plans, training reimbursement, diverse teams, and an inclusive equal-opportunity environment.

Tempo is a remote-first company with over 30,000 customers (including about a third of the Fortune 500) offering a suite of integrated planning and execution tools across time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting, built within the Atlassian ecosystem. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s planning and execution solutions, unifying strategic planning, portfolio prioritization, resources, financial tracking, and execution data—and incorporating AI-driven planning. You’ll drive multi-product roadmaps, balance customer value with scalability, embed AI capabilities across the product ecosystem, and design capabilities for scenario planning, prioritization, risk detection, and forecast accuracy. You’ll champion real-world workflows by understanding how portfolio managers and PMOs plan and operate, delivering integrated solutions that connect planning to execution to reporting and incorporating AI assistants and shared data models. Requirements include 10+ years of product management experience (at least 5 years leading complex or multi-product portfolios), familiarity with the Atlassian ecosystem a plus, strong customer focus, comfort with analytics/AI concepts, a bachelor’s degree (MBA a plus), and Tempo offers remote work, generous benefits, growth opportunities, and a commitment to equal opportunity and inclusion.

Tempo is a remote-first software company with 30,000+ customers, including a third of the Fortune 500, offering a suite of time tracking, capacity planning, portfolio management, roadmapping, program management, and reporting tools to help teams plan, execute, and connect work to strategy. The Principal Product Manager for Project & Portfolio Management will own the strategy, growth, and evolution of Tempo’s PPM solutions, integrating planning, portfolio prioritization, resource capacity, cost tracking, and execution data, with AI-driven planning capabilities. Responsibilities include driving multi-product roadmaps, embedding AI features, enabling better planning and decision-making, championing real-world workflows, delivering integrated solutions, and advancing insights and predictive intelligence across the portfolio. Qualifications call for 10+ years in product management, including 5+ years leading multi-product portfolios, experience in work management, capacity planning, portfolio management, or time tracking, familiarity with the Atlassian ecosystem, comfort with analytics/AI/ML, strong communication, and a related degree (MBA a plus). Tempo emphasizes impact, innovation, collaboration, and growth, offering remote work, unlimited vacation, comprehensive benefits, diverse teams, social activities, optional travel to international offices, an employee referral program, and an inclusive, equal-opportunity workplace, with resumes required in English.