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At Atlassian, you can work in an office, from home, or a mix, and the company hires in any country where it has a legal entity, serving over 300,000 customers worldwide and aiming to unleash every team’s potential through software while fostering a “play as a team” culture where employees work with Atlassian, not for Atlassian. There is strong earning potential for the sales team, supported by a large enterprise market and customers’ preference for Atlassian products. The role involves building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams (Channel Partners, Product Specialists, Account Managers, and Solution Engineers) to ensure customer satisfaction. You’ll develop and implement named account or territory plans, identify opportunities, qualify leads, build relationships with decision makers, deliver presentations, negotiate contracts, and close deals while maintaining executive relationships. You’ll also provide accurate forecasts and account plans, stay updated on industry trends, travel as needed, and work cross-functionally with Channel, Marketing, Product, and Customer Success to run strategy plays and build long-term relationships across complex sales cycles.

At Atlassian, you can work from an office, from home, or a mix of both, and the company hires in any country where it has a legal entity. They serve over 300,000 customers worldwide and aim to unleash every team’s potential through software while driving ongoing revenue growth, with a culture built on teamwork and mutual support. The philosophy is that employees work with Atlassian, not for Atlassian, and there is strong earning potential for the sales team given the large enterprise market and customer preference for Atlassian products. The sales role focuses on building and nurturing relationships with key stakeholders, negotiating contracts, and collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, with a hunter mindset and an eye for Fortune 500 opportunities. You’ll develop and execute named account or territory plans, qualify leads, propose solutions, forecast and plan, maintain executive relationships, negotiate pricing, stay aware of industry trends, and travel as needed to meet clients and industry events.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity. The role is Manager of the Enterprise Solutions Architect team for DX, leading a high-performing group of technical advisors to grow the DX product (getdx.com) and serving as a bridge among Customer Success, Product, and Engineering leadership to align with enterprise needs. Team development involves recruiting, onboarding, mentoring, and fostering a culture of technical excellence, consultative selling, and continuous learning. The role includes hands-on implementation strategy and support as a player-coach on high-stakes deals, overseeing POCs and pilots to map DX capabilities to enterprise outcomes, and standardizing scalable implementation playbooks while managing the distribution of SAs across customers. It also requires cross-functional advocacy as the Voice of the Customer in leadership meetings, partnering with Product and Engineering to prioritize the roadmap based on friction observed during sales, and defining and tracking KPIs for the SA team.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires globally wherever they have a legal entity. As Manager of the Enterprise Solutions Architect team for DX, you will lead technical advisors to drive the DX product's growth and serve as a bridge between Customer Success, Product, and Engineering leadership. Team development entails recruiting, onboarding, mentoring, and fostering a culture of technical excellence, consultative selling, and continuous learning. You will provide implementation strategy and support as a player-coach on high-stakes deals, oversee POCs and pilots, and translate DX capabilities into enterprise business outcomes. You will also standardize playbooks, manage resource allocation across enterprise and strategic customers, act as the Voice of the Customer in leadership meetings, partner to prioritize roadmap items, and define KPIs for the SA team.

A Senior Partner Manager is needed to own large Focus partnerships in the Americas, with active joint business plans, mature co-sell motions, and a substantial in-flight pipeline. You’ll be the single point of ownership for your named partners, coordinating across Partner Sales, Partner Solutions, Direct Sales, and Marketing to accelerate revenue and achieve ambitious targets. Responsibilities include managing the full lifecycle from strategic planning to revenue delivery, developing BASICC value-based partner plans, and conducting quarterly executive reviews with partner leadership. Pipeline generation is central, using target account mapping, Development Fund utilization, and co-marketing campaigns, while maintaining Salesforce visibility and enabling Direct Sales to close faster through differentiated co-sell motions. You’ll be accountable for NNACV targets, cross-functional orchestration with Partner Solutions, Marketing, and Field Ops, and the creation of Partner Value Stories to demonstrate measurable customer outcomes and partner impact.

The Senior Partner Manager will own large Focus partnerships in the Americas, accelerating what’s already working by deepening executive relationships, expanding solution-based co-selling, and driving measurable revenue growth within the Partner & Alliances organization reporting to the Head of AMER Partner Management. They’ll be the single point of ownership for named partners, orchestrating engagement across Partner Sales, Partner Solutions, Direct Sales, and Marketing to manage the full lifecycle from strategic planning to revenue delivery. They’ll develop and execute BASICC value-based partner plans with approved plans in the first quarter, iterating through quarterly executive-level business reviews, and drive pipeline generation via target account mapping, Development Fund utilization, and joint go-to-market campaigns with Salesforce updates. They are accountable for meeting or exceeding Named Partner Teamed NNACV, Sourced Pipeline, Contributed NNACV, and Sourced NNACV targets, serving as the primary owner of partner performance and partner-attributed revenue growth every half. They’ll coordinate cross-functionally with Partner Sales Managers, Partner Solutions Architects, Partner Marketing, and Field Operations to operate as #ONETEAM, collaborate with Partner Solutions to build differentiated solution practices on Atlassian’s platform, and capture partner impact by publishing Partner Value Stories each half.

DX is a Salt Lake City-based fast-growing SaaS company focused on engineering productivity analytics, collecting millions of data points daily used by Pinterest, GitHub, BNY, Xero, and other customers. The role is based in Salt Lake City, UT with hybrid work, and the company has scaled profitably, tripling annual recurring revenue and recently closed on its acquisition by Atlassian to accelerate growth. DX’s culture centers on individual mastery—becoming the best at your craft and receiving strong rewards for exceptional performance. What you’ll own includes achieving opportunity and pipeline goals on a monthly, quarterly, and annual basis, and leading a team of 7-9 SDRs to consistently exceed their quota and develop professionally. You’ll foster a winning, supportive culture, provide guidance on prospecting and discovery, and analyze performance metrics to coach the team and close gaps.

At Atlassian, you can work in-office, from home, or in a hybrid setup, and the company hires globally with virtual interviews as part of its distributed-first approach. Atlassian is seeking a Principal Strategy and Business Operations to partner with leaders in Enterprise Foundations, which provides a robust cloud platform for enterprise customers. The role involves collaborating with product, go-to-market, analytics, and finance to prioritize roadmaps, deliver strategic recommendations, and drive growth through financial and analytical modeling, while defining OKRs and tracking progress. You’ll lead cross-functional initiatives from concept to delivery, acting as a quarterback to diagnose problems and ensure strong performance reporting. Requirements include 10+ years in a high-growth software/tech BizOps or related field, executive-level communication, self-starting, comfort with ambiguity, and financial modeling; optional but nice-to-have skills include SaaS/platform experience, SQL, and BI tools.

At Atlassian, you can work where you want—office, home, or a mix—and the company hires globally wherever it has a legal entity, with interviews and onboarding conducted virtually as part of being distributed-first. The Principal Strategy and Business Operations role will partner with leaders in Enterprise Foundations to build a robust cloud platform that meets enterprise needs and supports their transition to the cloud. You’ll own projects from inception to delivery, deliver strategic, data-driven recommendations, help prioritize product roadmaps, and drive growth by collaborating with product, go-to-market, analytics, and finance teams. On day one, you should have 10+ years in high-growth software/tech in BizOps or consulting/investment banking, be able to contribute to executive-level decision-making, and bring a structured, hypothesis-driven approach to problem-solving and financial modeling. Nice-to-have but not required: experience in SaaS or platform business models, SQL, and BI tools like Tableau.

- Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity; the role described is onsite in Salt Lake City, Utah. - The “Your Future Org” aims to be a 100-year company by building a world-class, empowered engineering organization with the tools and infrastructure to do their best work. - Atlassian engineering prioritizes AI initiatives and helping customers move to the cloud, while delivering value across Jira, Confluence, Trello, and Bitbucket. - They seek individuals eager to shape the future and believe in collaboration to achieve extraordinary results. - You’ll work in an open, collaborative environment, review code with best practices, handle 3–6 concurrent support tickets requiring rapid context-switching, think end-to-end about the user experience with product/design, and maintain meticulous ownership with self QA to protect customer trust.

Atlassians can choose where they work—office, home, or a combination—giving them flexibility to support family plans and personal priorities. Atlassian can hire people in any country where it has a legal entity, and this role is based in Salt Lake City, Utah, requiring onsite work at the Salt Lake City office. To be a 100-year company, we’re building a world-class engineering organization composed of empowered teams with the tools and infrastructure to do their best work. Engineering at Atlassian prioritizes AI initiatives and helping customers transition to the cloud while consistently delivering maximum value through our core product suite—Jira, Confluence, Trello, and Bitbucket. What you’ll do includes joining an open, collaborative environment with engineers, architects, PMs, and designers; reviewing code with best practices for readability, testing, documentation, reliability, security, and performance; handling 3–6 concurrent support tickets; thinking deeply about the end-to-end user experience and iterating quickly with product/design; and maintaining a meticulous ownership mindset with self QA to protect customer trust.

Atlassian offers flexible work options (office, remote, or hybrid) and can hire in any country with a legal entity, with this role based in Salt Lake City and requiring onsite work. The company aims to be a 100-year organization with empowered engineering teams and tools to do their best work, prioritizing AI initiatives and customers’ cloud transition while delivering value through Jira, Confluence, Trello, and Bitbucket. It seeks individuals who want to shape the future and collaborate effectively to achieve extraordinary results together. The role involves joining an open, collaborative environment with engineers, architects, PMs, and designers, and reviewing code with attention to readability, testing, documentation, reliability, security, and performance. You’ll manage 3–6 simultaneous support tickets, think deeply about the end-to-end user experience, iterate quickly with product/design feedback, and maintain a meticulous ownership mindset with self QA to protect customer trust.

Atlassian is investing in its public sector vertical, partnering with NASA, VA, the Air Force, state and local governments, and major Federal Systems Integrators, while serving over 250,000 customers worldwide. The Public Sector Enterprise Advocate role focuses on deeply understanding customers, nurturing and expanding relationships, and driving value through strategic account planning and migration to Atlassian’s FedRAMP cloud. You will act as the customer account lead, coordinating support from channel partners, solutions engineers, and other teams to shepherd customers through their Atlassian journey. You will serve as a critical liaison between executives in product and engineering and the customers to influence the roadmap and continuously improve the customer experience. Qualifications include 8+ years of federal software sales with strategic account management, strong government relationships and contracts knowledge, SaaS-focused customer-first success, proficiency with CRM/pipeline analytics, and the ability to collaborate cross-functionally and advise C-level customers, reporting to the Director of Federal Sales.

At Atlassian, the public sector is a major focus with partnerships across NASA, the Department of Veterans Affairs, the Air Force, state and local governments, and large Federal Systems Integrators, serving over 250,000 customers, with Public Sector Enterprise Advocates helping the largest government customers scale their Atlassian investments. The role involves deeply understanding how customers use Atlassian products, nurturing existing relationships, building new ones, and driving value through strategic account planning and migrating customers to Atlassian’s FedRAMP cloud. You will be the customer account lead, orchestrating all support and cross-functional teams (Channel Partners, Solutions Engineers, etc.) to guide the customer journey. You’ll serve as a critical liaison between executives in product and engineering and the customers to shape the roadmap and continuously improve the customer experience. The ideal candidate has 8+ years of federal software sales experience in strategic account management, strong government relationships, deep knowledge of government contracts, a consultative SaaS mindset, CRM and analytics proficiency, and a willingness to challenge the traditional sales model and advocate for the public sector.

Atlassian is expanding its public sector focus, partnering with NASA, the Department of Veterans Affairs, the Air Force, many state and local governments, and the largest Federal Systems Integrators, serving over 250,000 customers worldwide. Public Sector Enterprise Advocates work with government customers to scale their Atlassian investments, deeply understanding how they use the suite, nurturing relationships, and performing strategic account planning, including guiding migrations to the FedRAMP cloud. They act as the customer account lead, orchestrating cross-functional teams such as Channel Partners and Solutions Engineers to support the customer's Atlassian journey. They function as a critical liaison between executives in product and engineering and customers to help shape future roadmaps and improve the overall customer experience, while being customer-obsessed and resourceful. The role requires 8+ years of federal software sales experience, strong government relationships and procurement knowledge, success in customer-first SaaS, consultative enterprise engagement, proficiency with CRM and analytics, a willingness to challenge the traditional sales model, cross-department collaboration, and the ability to advise C-level customers, reporting to the Director of Federal Sales.

DX is a Salt Lake City-based, fast-growing SaaS company that helps engineering leaders build high-performing teams and collects millions of daily data points to provide insights into developer productivity, with customers like Pinterest, GitHub, BNY, and Xero. The role is located in Salt Lake City, UT, with a hybrid work setup. The business has scaled profitably, tripling annual recurring revenue in recent years, and was recently acquired by Atlassian, which will expand resources and accelerate growth and R&D to better serve customers. DX emphasizes mastery and being the best at one’s craft, arguing that performance should be judged by individual mastery rather than uncontrollable outcomes. In this role, you’ll own opportunity and pipeline goals on multiple horizons, lead a team of 7-9 SDRs to exceed quota and develop them, foster a winning, customer-focused culture, guide SDRs on prospecting and discovery, and analyze metrics to coach and close gaps.

Atlassian supports flexible work arrangements and hires globally, with virtual interviews and onboarding as part of its distributed-first approach. This is a remote field sales position focused on the UK, with teams collaborating across the globe. The Mid-Market Sales team, started in 2019, manages a diverse portfolio of mid-sized cloud-first opportunities and drives expansion and customer relationships, aiming for ambitious revenue targets. You’ll advocate for customers, feed feedback to product/engineering, and work to enhance the overall customer experience, aligned with Atlassian’s core values. Responsibilities include developing territory or named account plans, qualifying leads, delivering product demonstrations, collaborating with internal and partner teams, providing forecasts, and occasional travel.

- Atlassian offers flexible work options (office, home, or hybrid) with virtual interviews and onboarding, hires globally where they have a legal entity, and this remote field sales role is based in the UK. - The Mid-Market Sales team, formed in 2019, manages a diverse portfolio of mid-sized customers with a focus on cloud-first opportunities, cross-sell and expansion, strong customer relationships, and ambitious revenue targets. - The role includes advocating for customers and providing feedback to product and engineering teams to improve the overall customer experience. - The team brings together experience from Fortune 500 companies and startups, united by Atlassian’s core values to drive a groundbreaking sales model. - Key responsibilities include developing territory or named account plans, collaborating with Channel Partners and internal teams, prospecting and qualifying mid-market leads, conducting product demonstrations, delivering forecasts, and occasional travel for meetings and events.

- Atlassian supports flexible work locations (office, remote, or hybrid) and hires globally in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach; this particular role is a remote field sales position based in the UK. - The role is in Atlassian’s Mid-Market Sales team, which manages a diverse portfolio of mid-sized customers and focuses on cloud-first opportunities, cross-sell and user expansion, and strong customer relationships to achieve ambitious revenue targets. - Atlassian aims to transform software development and empower teams worldwide, with this role acting as a customer advocate who provides feedback to product and engineering to improve the customer experience, guided by the company’s core values. - Responsibilities include developing and implementing named account or territory plans, collaborating with channel partners, product specialists, account managers, and solution engineers, prospecting and qualifying leads, conducting product demos, and providing regular sales forecasts and updates. - Travel is occasional to meet clients, attend industry events, and participate in team gatherings.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country where it has a legal entity, with virtual interviews and onboarding as part of being a distributed-first company. This is a remote field sales position based in the UK, with the Mid-Market Sales team managing a diverse portfolio of mid-sized customers and focusing on cloud-first sales opportunities, cross-sell, and user expansion. Atlassian partners with major customers like Vodafone, Daimler, and Klarna, aiming to advance humanity through software while gathering customer feedback to improve products and the overall customer experience. In this role you will develop and implement named account or territory plans, collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, prospect and qualify leads, and conduct product demonstrations while providing regular forecasts. Occasional travel to meet clients and attend events is required, guided by Atlassian’s core values.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally wherever there is a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. The role centers on Executive Engagement & Trusted Advisor, building relationships with C-suite and senior executives to position Atlassian as a strategic partner in customers' digital and AI transformation journeys, focusing on measurable value realization. Responsibilities include leading Customer Success Plans, driving adoption, retention, and expansion, guiding complex implementations with multiple partners, advising on AI and emerging technologies, mitigating risks, acting as the Voice of the Customer, and collaborating cross-functionally to deliver a seamless customer experience. Qualifications require 10+ years in customer success, account management, consulting, or enterprise transformation, executive-level experience with Fortune 500/global enterprise customers, a proven track record of transformational initiatives with measurable outcomes, experience with AI and digital transformation, strong understanding of Jira/Confluence, and proficiency with CS planning tools like Gainsight, Salesforce, or Tableau. Preferred qualifications include 5+ years with Atlassian-powered solutions, ITSM certification, experience with MEDDPICC or similar deal qualification frameworks, and fluent Korean with business-level English.

Atlassian offers flexible work options (office, home, or hybrid) and can hire globally in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role centers on Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior executives and positioning Atlassian as a strategic partner in their digital and AI transformation journeys. Responsibilities include outcome-driven success—accelerating product adoption and delivering measurable business value—strategic success planning with Customer Success Plans, complex program leadership, AI and emerging tech enablement, risk mitigation, voice of the customer, and cross-functional collaboration. Qualifications require 10+ years in customer success, account management, consulting, or enterprise transformation, executive-level experience delivering solutions to Fortune 500/global enterprises, and a track record of transformational initiatives with strong understanding of Jira, Confluence, and Atlassian use cases, plus proficiency with CS planning tools. Preferred qualifications include 5+ years with Atlassian-powered solutions, ITSM certification, experience with MEDDPICC or similar deal qualification frameworks, and fluent Korean with business-level English.

Atlassian supports flexible work—office, remote, or hybrid—with a distributed-first approach, hiring globally where it has a legal entity and conducting interviews and onboarding virtually. The role centers on Executive Engagement & Trusted Advisor, building trusted relationships with C-suite and senior executives to position Atlassian as a strategic partner in digital and AI transformations. Responsibilities include driving outcome-driven product adoption, leading Customer Success Plans, managing complex programs, enabling AI and emerging tech, mitigating risk, advocating for the Voice of the Customer, and collaborating cross-functionally. Qualifications require 10+ years in Customer Success/enterprise transformation with a track record with large, complex customers and executive-level delivery, plus experience with Jira/Confluence and AI/digital transformation. Preferred: 5+ years with Atlassian-powered solutions, ITSM certification, MEDDPICC or similar deal frameworks, and fluency in Korean with business-level English.

Zendesk's Enterprise ML team aims to drive organizational value through scalable ML solutions and the use of large language models to improve customer experience and business decisions. As a Senior AI Engineer, you will lead the development and deployment of advanced AI systems with a focus on LLMs and agentic architectures, bridging deep technical work with high-level business strategy. Key responsibilities include owning KPIs, building production-grade LLM applications (including agents, context engineering, and text-to-SQL), establishing evaluation frameworks and automated feedback loops, developing high-performance Python services, and maintaining data foundations with Snowflake, dbt, and Airflow while translating AI concepts for non-technical partners. Requirements call for 3+ years in AI/DS/ML, a BA/BS (advanced degree preferred), a proven track record shipping production intelligent systems, strong Python and SQL skills, backend API design, familiarity with Snowflake/dbt/Airflow and AI-native development tools, and excellent cross-functional collaboration and communication. The role offers a hybrid work setup, opportunities for autonomy and growth, and Zendesk's commitment to diversity, inclusion, and accommodations, with explicit notes about AI screening and equal opportunity employment.

Zendesk is looking for a motivated Digital Inside Sales Representative to join its team, acting as a product expert and the “voice of the customer” to guide both new and existing customers through a seamless buying journey in a high-velocity environment. The role focuses on articulating Zendesk’s value to informed buyers and driving conversions through lead management, consultative discovery calls, and product demonstrations that illustrate ROI, while maintaining strong SLAs. Key responsibilities include handling a high volume of inbound leads via phone, chat, email, and virtual meetings; advocating for customers; meeting weekly activity, pipeline, and revenue goals; and collaborating with the team to hit revenue targets and improve playbooks. Basic qualifications include 2+ years of professional sales experience with a proven track record, excellent written and verbal English, the ability to multitask in a fast-paced environment, and a hybrid requirement of in-office work 3 days per week after training; preferred qualifications include SaaS/tech experience, enthusiasm for Zendesk technology, and a blend of strategic thinking and day-to-day execution. Zendesk emphasizes inclusivity, a flexible hybrid work arrangement, and states that AI screening may be used, as it remains an equal opportunity employer committed to diversity with accommodations available for applicants with disabilities.

Zendesk is seeking an experienced Sales Specialist for Northern Europe with deep expertise in cloud contact center technologies (preferably Zendesk, Amazon Connect, and AWS) to drive awareness and sales of Zendesk for Contact Center as a Service. The role involves collaborating with Account Executives, pre-sales, and partners; engaging with vendors to align on best practices; running customer discovery calls; partnering with AWS and Amazon Connect AEs; and maintaining regular forecast cadences. Key qualifications include a minimum of seven years in cloud contact center sales, fluency in English and German, proven channel sales experience, experience selling at the C-level, a track record of meeting targets and proactively pursuing new opportunities, with technical knowledge of Zendesk and Amazon Connect considered a plus. What we offer includes a competitive salary and benefits, opportunities for professional growth, a collaborative and inclusive work environment, and the chance to lead transformational contact center initiatives leveraging cutting-edge technologies. Zendesk emphasizes equal opportunity and global diversity, supports hybrid and flexible work arrangements, and provides reasonable accommodations for applicants with disabilities, while noting that AI screening may be used in the hiring process.

Zendesk seeks an AI-savvy SMB Account Executive to grow its SMB SaaS business by using AI-driven insights to accelerate revenue and deepen customer impact. You will acquire new SMB customers, manage relationships for retention, lead complex sales cycles with AI data, co-create AI transformation roadmaps, and present ROI-driven value cases while collaborating with Solutions Engineers and cross-functional teams. Requirements include at least 2 years of B2B SaaS sales or solution engineering experience, ability to engage at multiple customer levels, strong AI product-architecture dialogue, and proficient CRM/forecasting with travel willingness. The ideal candidate is customer-centric, data-driven, collaborative, a continuous learner who mentors others and balances strategic thinking with execution in AI-enabled sales. The US OTE ranges from $111,000 to $167,000 with a 60/40 base/commission split (plus potential bonuses); the role is hybrid with in-office and remote work, and Zendesk emphasizes equal opportunity, inclusion, and accommodations, with AI screening as part of the process.

Zendesk is seeking a dynamic Senior Principal, Business Transformation to lead high-priority, cross-functional strategic initiatives that translate corporate strategy into executable programs, partnering with senior leaders and external stakeholders as needed. The role encompasses end-to-end planning and execution, governance, business case development, organizational design and change management, and driving sustained business outcomes, including large-scale AI-first transformation efforts. Responsibilities include turning ambiguous visions into concrete initiatives, guiding cross-functional teams, delivering data-backed recommendations to executives, building senior relationships, and developing systems to track initiative success and communicate progress. Candidates should have 10-14 years of relevant experience, a proven record of delivering complex programs (ideally including AI-driven transformation), strong communication and executive presence, risk management skills, and certifications such as PMP, Prosci, or Lean Six Sigma are a plus, with English fluency and a Mexico City location requiring a hybrid schedule (2-3 days in office). Zendesk also notes AI may screen applicants, emphasizes a hybrid, inclusive culture, and offers accommodations for disabilities as part of being an equal opportunity employer.

Zendesk, the world’s leading Customer Experience and Support Platform, is hiring for a pure hunting sales role focused on building a significant pipeline in America. The role involves collaborating with sales, product, marketing, and industry directors to identify, qualify, and pursue opportunities, develop target lists, create personalized outbound messaging, drive outbound calls, research companies, and manage a high-value pipeline. Requirements include at least two years of sales or business development experience across SMB/Commercial/Enterprise, a competitive self-starter mindset, excellent communication skills, proficiency with Salesforce, ZoomInfo, Outreach, and 6sense, and a preferred bachelor’s degree. Compensation is an OTE range of $36.54–$54.81 per hour with a 70/30 base/commission mix, potential bonuses and benefits, and a hybrid work model requiring some in-office days determined by the manager. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, may use AI for screening, provides accommodations for applicants with disabilities, and offers a flexible hybrid/onsite work environment.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with a team of strategic advisors, implementation experts, and technical account managers enabling collaboration, building, and innovation powered by agentic AI and the platform. The Engagement Manager role supports the Go-To-Market organization by acting as the subject matter expert for Professional Services, developing and positioning offerings, and driving a healthy services pipeline, bookings, and a global portfolio aligned to customer needs. Day-to-day duties include aligning with sales on priority accounts, leading customer discovery and proposal development, orchestrating pilots, handling post-sale handoff, and optimizing both one-time and recurring service offerings, effectively bridging Sales promises to Delivery execution. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in a pre-sales role shaping large engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management, and willingness to travel up to 25%. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse and collaborative culture with location-specific benefits, and a mission to empower teams to create the next big thing.

The Professional Services team at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, with a mix of strategic advisors, implementation experts, and technical account managers. The Engagement Manager position supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, aligning Sales and Delivery, and leading customer discovery, pilots, and post-sale handoffs. Responsibilities include business development, pre-sales solutioning and proposals, driving value through customer discovery workshops, managing delivery scope, nurturing long-term client relationships, and orchestrating partner collaborations while incubating AI-native solutions. Delivery oversight is part of the role, providing subject matter expertise to delivery teams, managing multiple strategic clients, and proactively mitigating risks to customer success, with requirements of 5+ years of SaaS consulting and 2+ years in pre-sales, strong communication, AI tooling familiarity, and up to 25% travel. Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture, with a mission to empower teams to create the next big thing, supported by its global footprint of employees and hubs.

The Professional Services team at Miro helps Enterprise customers achieve outcomes through the Innovation Workspace, with a multidisciplinary group of strategic advisors, implementation experts, and technical account managers supported by agentic AI on Miro’s platform. The Engagement Manager role is to support the Go To Market organization, act as the subject matter expert for positioning services, build a healthy services pipeline and global portfolio, and bridge the Sales promise to Delivery by aligning with sales, leading discovery and pilots, coordinating post-sale handoffs, and mobilising delivery teams. Key responsibilities span business development (pre-sales discovery, solutioning, proposals, customer workshops, pilots, and post-engagement nurturing with measurable outcomes), solution orchestration (partner ecosystem management and AI-native solutions), and delivery oversight (guiding consultants, managing multiple strategic clients, and proactively mitigating risks). Candidates should have 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in pre-sales for complex engagements, strong communication and executive presence, familiarity with AI and agentic workflows, change management experience, cross-functional leadership, and up to 25% travel. The role offers global benefits including equity, wellbeing support, equipment allowance, and a learning and development stipend, within a diverse, collaborative, and inclusive global team focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers leveraging agentic AI on Miro’s platform. The Engagement Manager role supports the Go To Market organization by positioning and scaling Professional Services offerings, acting as the subject matter expert, and driving a healthy services pipeline, bookings, and a global portfolio aligned with customer needs. You will align with sales on priority accounts, lead customer discovery and proposal development, orchestrate pilots, manage post-sale handoffs, optimize service offerings, and bridge the sales promise with delivery. Requirements include 5+ years of SaaS consulting/service delivery for Fortune 500 clients, 2+ years in pre-sales, strong strategic and communication skills, experience with AI and agentic workflows, change management, cross-functional leadership, and up to 25% travel. Benefits include a global package (equity, wellbeing, equipment allowance, and L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams with belonging and inclusion.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, implementation experts, and technical account managers to enable collaboration and innovation powered by agentic AI on the Miro platform. The Engagement Manager role supports Go-To-Market efforts by serving as the subject‑matter expert for Professional Services, shaping and scaling offerings, aligning with sales on priority accounts, and leading discovery, pilots, proposal development, and post‑sale delivery handoffs. Responsibilities include business development, pre‑sales activities, running customer discovery workshops, orchestrating pilots, maintaining a healthy services pipeline, owning metrics (bookings, retention, expansion, outcomes, satisfaction), nurturing client relationships after engagements, and coordinating with partners while incubating AI‑native solutions. The role provides delivery oversight across multiple strategic clients, proactively identifying and mitigating risks, and requires 5+ years in SaaS consulting/delivery and 2+ years in a pre‑sales environment, strong communication and change management skills, and familiarity with AI, prompt engineering, agentic workflows, and low/no‑code tooling, plus up to 25% travel. Perks include equity, wellbeing benefits, a WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture at Miro and information about location-specific benefits and recruitment privacy policies.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers working together—powered by agentic AI and Miro’s world-class platform. As an Engagement Manager, you will support the Go-To-Market organization by positioning Professional Services, building a healthy services pipeline and bookings, aligning with sales leadership on priority accounts, and leading customer discovery, proposal development, pilots, and post-sale handoffs to delivery, effectively bridging sales promises to execution. You will own business development and pre-sales activities, navigate and orchestrate the partner ecosystem, incubate repeatable AI-native solutions, contribute to service offerings and delivery methodologies, and provide delivery oversight across multiple strategic clients while proactively mitigating risks. Requirements include 5+ years of SaaS consulting/service delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, and emphasizes a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI on Miro’s platform. The Engagement Manager role supports Go To Market by positioning and scaling Professional Services, owning the services pipeline, and aligning with sales on priority accounts, pilots, post-sale handoff, and a global portfolio of one-time and recurring offerings. Responsibilities include leading customer discovery workshops and pre-sales activities, developing solution scopes and proposals, orchestrating customer pilots, managing delivery handoffs, providing delivery oversight, and mitigating risks to ensure successful projects. Requirements include 5+ years of SaaS consulting/delivery with Fortune 500 clients, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and agentic workflows, and willingness to travel up to 25%. Benefits include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a culture focused on belonging, collaboration, diversity, and opportunities for growth.

The Professional Services organization at Miro focuses on ensuring Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, implementation experts, and technical account managers collaborating to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s platform. As an Engagement Manager, you will support Go To Market by positioning Professional Services, driving a healthy services pipeline and bookings, and managing a global portfolio of one-time and recurring offerings aligned to customer needs, while coordinating with sales leadership on priority accounts. Your day-to-day includes leading customer discovery and proposal development, orchestrating pilots, enabling post-sale handoff and delivery mobilization, optimizing the service offerings, and providing delivery oversight while managing multiple strategic clients and partner ecosystems. Requirements include 5+ years of SaaS consulting/delivery experience with Fortune 500 clients, 2+ years in pre-sales shaping large engagements, strong executive-level communication, comfort with AI and agentic workflows, and willingness to travel up to 25%. What’s in it for you: a global benefits package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture at a company that serves 100M+ users and 250,000 companies.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve outcomes through the Innovation Workspace, combining strategic advisors, implementation experts, and technical account managers powered by agentic AI and Miro’s platform. As an Engagement Manager, you’ll support Go To Market efforts, act as the subject matter expert for positioning Professional Services, drive the services pipeline and global portfolio, and lead alignment with sales on priority accounts, discovery, proposals, pilots, and post-sale handoff. You’ll also manage delivery by providing subject matter expertise, overseeing delivery teams across the full lifecycle, nurturing client relationships post-engagement, coordinating with partners, and incubating AI-native solutions while contributing to service offerings and methodologies. The role requires 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales environment, strong communication and executive presence, experience with AI and change management, cross-functional leadership, and willingness to travel up to 25%. Miro offers benefits such as equity, wellbeing perks, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse, inclusive culture and information about life at Miro and recruitment privacy.

The Professional Services organization at Miro helps enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, implementation experts, and technical account managers, powered by agentic AI and the platform. The Engagement Manager role supports Go To Market efforts by positioning Professional Services, building a healthy services pipeline, and managing a global portfolio while aligning with sales and delivery. Day-to-day duties include leading pre-sales activities, customer discovery and solutioning, running pilots, coordinating post-sale handoffs, and overseeing delivery across multiple strategic clients with partner collaboration to deliver AI-native solutions. Requirements include 5+ years of SaaS consulting/delivery experience, 2+ years in a pre-sales role, strong communication and executive presence, familiarity with AI and low/no code tooling, change management, and up to 25% travel. Benefits include equity, a wellbeing program, equipment allowance, and a learning and development stipend, alongside Miro’s emphasis on diversity, inclusion, and belonging, with details on recruitment privacy policy.

Deviniti is hiring a Senior Business Analyst to work on a corporate asset management system within the Applications Development unit, using Jira and Confluence, on a full-time basis with remote work and mandatory on-site client visits in Qatar (two weeks in Doha and one month on site). You will join the Analysis and UX Team (AUX), a seven-person, highly autonomous group consisting of a Team Manager, four Business Analysts, and two UX Designers, collaborating across dedicated project teams and sharing knowledge. Responsibilities include identifying clients’ business needs, gathering and analyzing requirements, preparing functional and non-functional specs, modeling processes (UML/BPMN), translating requirements into application functionalities, running stakeholder workshops, working with development teams, maintaining project documentation, and supporting pre-sales activities with travels to Qatar. Requirements include at least four years of IT analysis experience, experience with corporate clients, familiarity with agile and waterfall methodologies, strong modeling and documentation skills, fluent English (C1), plus desirable skills such as sales support, AI/prompt engineering, and Gulf-region project experience. The role offers a flexible, supportive culture with wellbeing initiatives (Mindgram), feedback-driven environment (Officevibe), flexible hours and hobby groups, CSR involvement through Deviniti Cares, and a four-stage recruitment process; privacy and whistleblower protections are in place, with more information on the company site.

Deviniti is hiring a Senior/Lead Flutter Developer for remote, full-time work with a minimum six-month contract, joining a Mobile Team of about six Flutter developers on fintech and e-commerce mobile projects. The role involves collaborating with UX designers, designing application architecture, implementing features, writing tests, conducting code reviews, and handling App Store/Google Play deployment, while coordinating with clients and organizing the team’s work. Requirements include at least five years of mobile experience (2.5+ years with Flutter), strong Flutter/Dart knowledge, experience with Bloc/Freezed/get_it/go_router and large-app state management, functional programming (fpdart/dartz), dependency injection, testing, and design patterns, plus proficient Git use and branched workflows. The company emphasizes wellbeing and culture with Mindgram access, an internal coach, feedback via Officevibe, flexible hours and remote work, hobby groups, and the CSR program Devinsi Cares. The recruitment process consists of CV screening, a 30-minute phone interview, an online interview with the team, and a final decision about two weeks after, with more details on the company site and social channels, plus whistleblower protection and a privacy policy.

Deviniti is hiring a remote, full-time Atlassian Cloud Migration Specialist to join the Atlassian DevOps team, focusing on data migrations of Atlassian products to the cloud with a stack that includes Linux, Postgres/MSSQL/MySQL/Oracle, Jira and Confluence administration, and English at B2/C1. You will migrate Atlassian environments to the cloud (installations and upgrades), provide admin and technical services for Atlassian tools, manage server infrastructure, gather requirements, troubleshoot issues, support the sales team, and collaborate with the development team building Jira extensions. Requirements include hands-on cloud migration experience, Linux proficiency, knowledge of Postgres/MSSQL/MySQL/Oracle, experience building and configuring environments, admin experience with Jira/Confluence/Bamboo/Bitbucket, and very good English; nice-to-haves include Windows, AWS/Azure, scripting, certifications, and being a team player. The role offers wellbeing and development benefits (Mindgram, coach-led activities, trainings, and Officevibe feedback culture), flexible remote work with hobby groups, and a CSR program Deviniti Cares with a quarterly charity budget. Recruitment comprises four stages (CV screening, phone interview, online interview with the team leader, and a final decision about two weeks after the interview); further company details and social links are available, and applications are submitted through Iza.

Deviniti is hiring a remote, full-time Senior Account Manager to join the Atlassian Professional Services team and drive B2B sales of Atlassian-related consulting, implementations, migrations, administration, and SaaS offerings. The role entails acquiring new clients and managing the full sales cycle—from prospecting to negotiations and closing—while designing solutions that combine consulting, cloud migrations, and managed services, and cross-selling Atlassian licenses and Deviniti Marketplace apps. You will join a small Atlassian sales team (3 Account Managers) that operates in a team-selling model, with KPI-driven performance and close collaboration with marketing on inbound and outbound campaigns, and you’ll help shape go-to-market strategies for new markets. Requirements include 4–5 years of B2B IT sales with hunter/new-business experience, consultative selling and full-cycle sales, knowledge of the Atlassian ecosystem or related tools, the ability to handle both business and technical conversations, and fluency in Polish and English (C1/C2); nice-to-have items include selling services as an Atlassian partner, ITSM knowledge, and experience with technology partners. Deviniti supports well-being, skills development, and a culture of feedback and flexibility, with benefits like Mindgram access, career-path training, hobby groups, and CSR through the Deviniti Cares program, plus a four-stage recruitment process (CV screening, two online interviews, and a final decision about two weeks after) guided by Wiola.

Deviniti is hiring a full-time remote Product Marketing Manager to work on Atlassian Marketplace apps within the Marketing Unit. The role involves co-owning the go-to-market strategy for the app portfolio, translating technical features into compelling positioning, and leading end-to-end launches, marketplace optimization, content generation, GEO/AI-driven discovery, competitive intelligence, and cross-functional collaboration with Product, Sales, and Presales. Requirements include 5+ years of B2B SaaS product marketing, marketplace or platform ecosystem experience, a track record of successful launches, strong content skills, and knowledge of LLM-powered search and GEO, with nice-to-have Atlassian ecosystem or multi-product portfolio experience and familiarity with marketing automation tools. The company emphasizes well-being, skill development, feedback culture, flexible remote work, hobby groups, and CSR through the Deviniti Cares program that supports charitable initiatives. The recruitment process consists of four stages—CV screening, a 30-minute phone interview, an online interview (potential case study), and a final decision about two weeks after the interview—guided by Patrycja.

Deviniti is seeking a full-time, remote Product Marketing Manager to lead the product marketing for Atlassian Marketplace apps and co-own the Go-to-Market strategy across product, sales, and marketing. The role covers end-to-end launches, Marketplace listing optimization, content and demand generation, GEO-focused visibility (including AI-powered discovery), competitive positioning, and cross-functional collaboration with Product, Sales, and Presales. Requirements include 5+ years in B2B SaaS product marketing (preferably with marketplace or platform products), strong content and messaging skills, data-driven decision-making, and English at C1, with nice-to-haves such as Atlassian ecosystem familiarity and multi-product portfolio experience. Deviniti emphasizes well-being, skill development, feedback culture, flexible hours, hobby groups, and CSR through the Deviniti Cares program. The recruitment process has four stages (CV screening, a 30-minute phone interview, an online interview (potentially plus a case study), and a final decision about two weeks later), with Patrycja guiding applicants through the process.

Deviniti is seeking a remote Atlassian Consultant to join an eight-person Atlassian Consultants team that helps clients improve PPM and PMO by designing and selecting Atlassian tools. The role involves assessing current processes, designing and implementing Atlassian Cloud solutions, configuring Jira Service Management and Confluence, training client teams, handling cloud migrations, and staying up-to-date with Atlassian trends, with Polish and English at B2/C1. Required qualifications include experience as a consultant or administrator in the Atlassian ecosystem, PMO/PPM/Change Management/SAFe certificates, strong configuration skills, Agile/project management experience, and troubleshooting ability; nice-to-have items include Groovy/ScriptRunner, ACP and ITIL, Azure, and SharePoint. The company emphasizes a non-corporate, collaborative culture with remote-friendly hours, wellness and career development programs, hobby groups, and CSR through Deviniti Cares; the recruitment process has four stages (CV screening, phone interview, online interview, and a final decision within about two weeks). Additional details about values and culture are available on their site, and they highlight privacy protections and whistleblower procedures; the team operates with Agile methods and relies on Atlassian tools in daily work.

Deviniti is hiring a Digital & AI Transformation Advisor (full-time, mobile role with frequent travel) to join a Digital Transformation Unit led by Tomasz Stankiewicz, alongside a team of experienced practitioners. The role focuses on executive-level advisory to enterprise clients, driving real process optimization and tangible business value through transformation and automation, not traditional selling. You’ll shape transformation vision, build strong value propositions, map technologies to Deviniti’s portfolio, lead enterprise initiatives, and serve as a trusted advisor to sales and clients. Requirements include at least 10 years in managerial or director roles within large organizations, deep understanding of complex business processes, and desirable extras such as practical AI knowledge and certifications like TOGAF or ITIL, plus strong communication and partnership skills. Deviniti supports well-being, training, feedback culture, flexible work, CSR, and a five-stage recruitment process; more details are available on their site and social channels.

Deviniti is hiring a remote, full-time Demand Generation Manager to lead lead generation for DevOps solutions (GitLab, Bitbucket, JFrog) within the Marketing Unit. The role focuses on driving demand, designing and optimizing lead generation campaigns (paid ads, landing pages, SEO, and HubSpot workflows), and supporting sales with materials, ABM initiatives, cross-sell opportunities, and partner co-marketing efforts. Requirements include at least 5 years in B2B tech/SaaS demand generation, proven revenue pipeline delivery, strong HubSpot and paid ads skills, SEO tool proficiency, WordPress editing ability, and English at least B2, with DevOps knowledge and ABM experience as nice-to-haves. The company stresses independence, a data-driven approach, employee well-being, skills development, feedback culture, flexible remote work, hobby groups, and CSR through the Deviniti Cares program. The recruitment process consists of four stages (CV screening, a 30-minute phone interview, an online interview possibly with a case study, and a final decision about two weeks after the interview), with more details available on their site and social channels.

Deviniti is hiring a full-time, remote Demand Generation Manager to drive lead generation for a DevOps portfolio (GitLab, Bitbucket, JFrog) and support sales pipeline growth. You will design and optimize multi-channel campaigns (including paid ads, landing pages, SEO with Ahrefs/Semrush, and LLM/Generative SEO), build and refine HubSpot workflows, and collaborate with Sales and technology partners on co-marketing, ABM, and cross-sell initiatives. Requirements include at least 5 years in demand generation or growth marketing in B2B SaaS, strong HubSpot and paid ads skills, SEO tooling proficiency, editing WordPress content, and English at least B2; experience with DevOps tools or partner marketing is a plus. The role emphasizes independence, a data-driven mindset, skill development, a culture of feedback, flexible remote work, wellness programs, hobby groups, and CSR through the Deviniti Cares program. The recruitment process consists of four stages: CV screening, a 30-minute phone interview, an online interview (potential case study), and a final decision about two weeks after, with more information on their site and social channels.

Deviniti is hiring a Senior Enterprise Account Manager to drive growth within an existing enterprise client portfolio, owning strategy through to closing high-value deals (typically above PLN 0.5M) with real influence on sales direction. The role entails end-to-end account management, collaboration with executive leadership and delivery teams, and a hybrid work setup in Warsaw or Wrocław with regular client meetings. You will sell a broad portfolio (AI/GenAI, data science, web/mobile development, Atlassian) within a strong partner ecosystem, enabling multi-domain expansion and meaningful upsell/cross-sell opportunities. Responsibilities include building multi-level relationships with enterprise clients in regulated industries, designing and executing growth strategies (MEDDPICC), managing RFPs, maintaining CRM data, and coordinating with internal teams to drive revenue and project growth. Candidates should have 8+ years of experience (5+ in IT/SaaS sales), regulated-industry experience, strong English, and a demonstrated ability to engage C-level stakeholders, with the employer offering autonomy, leadership access, strong benefits, and a five-stage recruitment process guided by Wiola.

Tempo Software is a leading Atlassian Marketplace app vendor serving over 30,000 customers worldwide, focusing on time management, resource planning, and budget management, with automation and machine learning to simplify time logging. Its mission is to help modern product and engineering teams work better and provide deep insights into how time is spent to plan, manage, and deliver results. The company is hiring a results-driven Account Executive to manage the full sales cycle—from prospecting to closing deals and maintaining strong client relationships—working with cross-functional teams to tailor solutions and drive revenue. Requirements include 3+ years in sales or related roles, a proven quota-achieving track record, strong communication and negotiation skills, CRM experience, a bachelor’s degree (preferred), and English & German language skills. Benefits include a flexible remote-first culture, unlimited vacation in many locations, training and WFH reimbursements, optional in-person meet-ups, potential travel to international offices, and a commitment to equal opportunity employment.

Tempo is a leading, award-winning Atlassian Marketplace vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management tools that leverage automation and machine learning to streamline time logging and provide deep insights for better planning and delivery. The Account Executive role involves managing the full sales cycle, working with cross-functional teams to understand customer needs, deliver tailored solutions, and drive revenue growth. Key responsibilities include outbound prospecting and inbound inquiries, product demos and consultative presentations, pipeline management and CRM upkeep, contract negotiation, and building long-term client relationships that support retention and upsell. Requirements include 3+ years in sales, business development, or account management with a proven quota track record, strong communication and negotiation skills, CRM experience (Salesforce or HubSpot), the ability to thrive in a fast-paced environment, a bachelor’s degree (preferred), and English and German language skills. Tempo offers remote-first work, growth opportunities, and generous benefits such as unlimited vacation, training and WFH reimbursements, health/dental/vision coverage, optional in-person meet-ups, travel to international offices, and is an equal opportunity employer.

Tempo is a large, award-winning Atlassian Marketplace vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management tools powered by automation and machine learning to streamline time tracking and provide deep leadership insights. They are seeking exceptional candidates to join their global teams as they continue to innovate and expand into new ecosystems. The Account Executive will manage the full sales cycle—from prospecting and qualifying leads to closing deals and maintaining strong client relationships—working with cross-functional teams to tailor solutions and drive revenue growth. Key responsibilities include outbound and inbound prospecting, product demonstrations, CRM-based pipeline management, contract negotiations, and building long-term client relationships while supporting onboarding and customer success. Requirements include 3+ years in sales/BD/AM with a proven quota track record, strong communication and negotiation skills, CRM experience, English and German language ability, and a bachelor’s degree preferred, with Tempo offering a remote-first culture, competitive benefits, and equal opportunity employment.

Tempo serves over 30,000 customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help organizations work better. Founded in 2007, Tempo started as a time-tracking tool and has grown into the #1 time management add-on for Jira, becoming a trusted name in the Atlassian ecosystem through product development and acquisitions. The role is a GTM Engineer in an AI-first environment with a small expert team, offering freedom, flexibility, and the chance to build outbound and inbound systems at scale within a well-funded company. You’ll build AI-powered revenue generation systems (prospect research, personalized messaging, lead scoring), data pipelines and dashboards, predictive models for churn and expansion, and composable GTM integrations with real-time, event-driven workflows. Requirements include 5+ years in relevant technical roles in B2B SaaS, experience building AI agents and prompts, RAG/vector DB experience (e.g., Supabase, Pinecone), and strong JavaScript/Python, SQL, API and event-driven architecture skills; benefits include remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and a commitment to equal opportunity.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, offering a suite of integrated tools for time management, resource planning, budgeting, roadmapping, program management, and reporting, and it began in 2007 as a time-tracking tool before becoming the #1 time management add-on for Jira in the Atlassian ecosystem. The company is hiring a GTM Engineer to build AI-first revenue systems at scale within an established, well-funded organization, offering significant freedom, impact, and a small expert team. The role includes building autonomous AI systems for prospect research, personalized messaging, follow-ups, lead scoring and enrichment, AI-powered content across touchpoints, intent-based triggers, and in-app/chat automations. It also encompasses data pipelines and intelligence, with real-time dashboards, predictive models for churn and expansion, automated lead routing, lifecycle triggers, and a composable GTM architecture using event-driven workflows and reusable automation patterns. Candidates should have 5+ years in data/software/revenue operations or similar, experience with AI agents, API integrations, prompt engineering, RAG/vector databases, JavaScript/Python, SQL, REST, and a proven track record of driving revenue KPIs; Tempo offers a remote-first culture, generous benefits, growth opportunities, and a commitment to equal opportunity employment.

Appfire is a remote-first company that lets employees choose where they work, supports work-life balance, and offers growth through internal mobility and learning resources. The CSR Program Coordinator will handle the day-to-day operation and administration of social impact, volunteering, and community engagement programs, ensuring reliable execution and positive employee experiences. Responsibilities include coordinating CSR programs, managing tools and documentation, serving as the first point of contact for employee questions, supporting events, and identifying and coordinating nonprofit partnerships and due diligence. The role requires strong organizational and communication skills, the ability to work independently in a fast-moving environment, and excellent English; other languages are a plus, with a preference for candidates with CSR or nonprofit experience. Benefits include equity units, 25 paid days off (30 after 5 years), Appfire University, private health insurance, Multisport card, Sofia transport, paid volunteer days, and remote-first with an optional Sofia office, all within Appfire’s global, CSR-focused culture and ISO/SOC certifications.

Appfire is a remote-first company that lets employees choose where and how they work, supports flexible time off, and encourages growth through online learning, facilitated training, and internal mobility. The CSR Program Coordinator role is highly operational, focusing on day-to-day administration of social impact and volunteering programs, with responsibilities in operations, employee engagement, nonprofit partnerships, and program development, requiring strong English communication. Benefits include an indefinite contract from day one, equity eligibility, generous vacation and wellness time, paid volunteer days, private healthcare and life insurance, home-office and lunch subsidies, and remote-first work with optional offices in Warsaw and Gdańsk. Appfire has 850+ employees across 28 countries, serves 20,000+ customers including Fortune 500 companies, and emphasizes security and privacy with ISO and SOC certifications, supported by a Trust Center for security and compliance. The company is committed to equal opportunity and belonging, actively supports CSR and the Pledge 1% program, and has earned multiple awards for growth, culture, and product excellence.

GitKraken is the DevEx platform used by more than 40 million developers and 100,000 organizations, combining built-in AI and workflow orchestration to streamline collaboration and accelerate productivity across desktop, CLI, IDE, web, and mobile with seamless integrations to leading Git providers, issue trackers, and AI solutions. The role is Enterprise Account Executive, responsible for managing and growing GitKraken’s largest enterprise customers and closing initial deals with new logos, requiring at least five years of new business sales and a proven revenue track record. You’ll need experience selling to developer and engineering leadership, familiarity with dev tools like GitHub, GitLab, Azure DevOps or Visual Studio, Docker, and Jenkins, plus a proven ability to develop and execute growth strategies within existing customers. Key responsibilities include building relationships across disparate teams at net new logos and select existing customers, documenting business goals and tech stacks, increasing adoption through an outreach strategy with champions, helping craft a winning playbook, and coordinating with Product, Product Marketing, Customer Success/Support, and Finance to address questions. The package includes competitive compensation with performance-based increases, flexible PTO, company-paid travel after 1 year and every five years, paid holidays, top-of-the-line equipment, generous parental leave, health/dental/vision coverage, a Great Place to Work certification, hybrid or remote work in the Americas West or Scottsdale, AZ, and an explicit equal opportunity employment statement highlighting diversity.

The role provides 1st-level service support for Managed Services customers, handling issues from triage to resolution in line with SLAs. It owns incidents through the full ticket lifecycle, performing initial triage, problem analysis, and assigning the issue to the appropriate Systems Engineer. It serves as the main coordination point, communicating progress to customers and internal stakeholders and escalating blockers to senior team members or external vendors as needed. Responsibilities include creating and maintaining incident documentation, supporting root cause analysis, and conducting smoke testing before releasing solutions to production. The objective is to deliver excellent customer service, resolve issues quickly, and help retain customers with Adaptavist over the long term.

Zendesk is seeking a Technical Architect within the Professional Services & Global Engagement team to be the technical authority for strategic global customers, focusing on architectural design and seamless system integrations to ensure robust, scalable foundations for AI-driven customer experience. You’ll lead customer solutioning with SMEs, drive technical discovery, design and present proofs of concepts, and collaborate cross-functionally with consultants, support, and account management while feeding field feedback to influence Zendesk’s product roadmap. Basic qualifications include 6+ years in the SaaS software industry with hands-on programming experience (Ruby, Python, Java, C#, or JavaScript), deep experience with RESTful APIs, and the ability to work in-office 3x per week with AMER time flexibility across AMER, APAC, and EMEA. Preferred qualifications include Zendesk expertise, relevant certifications (Zendesk Administrator or App Developer), global/cross-functional experience, and a strong innovative, analytical mindset. Location is limited to Karnataka or Maharashtra, India with a hybrid work model; Zendesk may use AI screening in the hiring process and is an equal opportunity employer committed to diversity, equity, and inclusion, offering accommodations for applicants with disabilities.

The role is Manager of Technical Architecture at Zendesk, leading the Technical Architecture team in Global Managed & Professional Services and shaping the technical engines behind billions of conversations. The candidate should be an established, customer-centric leader who mentors, motivates, and defines repeatable standards while engaging with customers daily. Responsibilities include strategic leadership of Functional Consulting Services, staff development to improve utilization/productivity/quality, ownership of billable deliverables, and driving global expansion and offerings/methodology improvements to hit bookings and revenue targets. Basic qualifications require 3+ years managing teams, 6+ years delivering consulting or programming (Ruby/Python/Java/JavaScript), a track record in business/process transformation, a Bachelor’s (MBA preferred), and the ability to work in the Karnataka or Maharashtra office 3x/week with rotating hours across AMER/APAC/EMEA. Preferred qualifications include SaaS experience, top-tier project management and negotiation skills, and Zendesk product experience; the role is hybrid with onsite part-time schedule and Zendesk is an equal opportunity employer committed to diversity and accommodations.

Zendesk is hiring a Staff Security Engineer (P8) for the Threat Prevention Engineering team within its Cyber Defense Fusion Center to lead large-scale security initiatives that blend AI, automation, and intelligent customer experiences. You’ll tackle AI capability gaps, accelerate delivery velocity, close control coverage gaps after a new team integration, and modernize legacy systems toward cloud-native architectures. You’ll own the AI strategic roadmap, architect and operate cloud-native security data infrastructure (detection pipelines, log management, telemetry, and data rehydration) at enterprise scale, lead multi-phase migrations, and build automation-first workflows with AI-assisted triage. Requirements include 8+ years in security or software engineering at staff or senior scope, production-grade Go and/or Python, containerized workloads on Kubernetes/EKS, strong security fundamentals, and experience building security data pipelines and shipping AI/agentic workflows while mentoring others; preferred qualifications include MCP or agentic AI integrations, familiarity with EDR/SIEM/SOAR, and relevant certifications. The role is hybrid in Krakow, Poland, with two days per week in the office, a base annual salary range of zł304,000– zł456,000 plus potential bonuses or incentives, and Zendesk’s commitment to equal opportunity and accommodations, with AI screening possible in candidate evaluation.

This role is for a backend Ruby on Rails engineer joining a collaborative, self-organizing team to build and enhance the ITSM product’s core backend functionality. You’ll design, develop, test, and maintain scalable Rails backend services and APIs, own features and bug fixes end-to-end, and collaborate with product, design, and engineering teams while participating in code reviews, prototyping, and production issue resolution. Requirements include professional Rails backend experience, strong fundamentals, clean and well-tested Ruby code, the ability to work independently on defined tasks while collaborating on complex challenges, and strong communication with a proactive, growth-oriented mindset and openness to using AI tools. The Poland base salary range is zł179,000 to zł269,000, with actual compensation based on experience and capabilities and potential bonuses or benefits communicated during the offer stage. Zendesk emphasizes customer experience and inclusive culture, supports hybrid and remote work, is an equal opportunity employer committed to diversity and inclusion, and notes that AI may be used in screening; accommodations for applicants with disabilities are available upon request.

Zendesk is seeking an Account Executive in Portugal with a proven B2B and preferably AI sales background to grow the business by acquiring new customers and expanding existing partnerships. The role focuses on driving top-line revenue, cross-selling to maximize account value, nurturing key relationships, using data and customer insights to improve prospecting and retention, and creating quarterly territory plans to increase market share. It requires leading complex, value-centric sales cycles with proof-of-concept stages, maintaining a robust pipeline and accurate forecast, and securing C-level sponsorship while collaborating with internal teams to optimize sales strategy. Qualifications include a BA/BS, 4+ years in cloud/software B2B/AI sales with a track record of meeting or exceeding targets, experience selling to C-level executives, strong presentation and negotiation skills, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker; fluency in Portuguese, Spanish, and English and the ability to travel are also required. Zendesk emphasizes a hybrid, inclusive culture, notes that AI screening may be used in the application process, and affirms its equal-opportunity stance with accommodations available for applicants with disabilities.

Zendesk is seeking an Account Executive with B2B sales and AI-sales experience to grow the business in Spain and Portugal, focusing on building relationships and expanding Zendesk’s offerings with both new and existing customers. The role will directly drive revenue by acquiring new customers, penetrating top-tier accounts, cross-selling products, managing key relationships for long-term partnerships, and using data to improve prospecting and retention. Additional duties include creating quarterly territory plans, aligning Zendesk solutions with client objectives, leading multi-month, value-centric deals with proofs of concept, maintaining a robust pipeline and forecast, and securing C-level sponsorship, while collaborating with internal teams and closing complex negotiations. Requirements include a BA/BS or equivalent, 4+ years in cloud/software B2B/AI sales or solution engineering with a proven quota record, experience selling to C-level executives, strong presentation and negotiation skills, territory/account planning, travel ability, and fluency in Spanish and English (Portuguese a plus), plus familiarity with Salesforce, Outreach, Clari, Seismic, and Looker. Zendesk emphasizes a hybrid work environment, a commitment to diversity, equity, and inclusion, and notes that AI may be used in screening, with accommodations available for applicants with disabilities.

Zendesk is hiring a Sales Development role in the EMEA region to drive new business, recruit and inspire high-potential talent, and coach for sales excellence, potentially starting a rewarding sales career. The role involves managing a high volume of inbound leads in the CRM, qualifying high-value opportunities for Account Executives, and using strong communication to upsell and cross-sell before passing opportunities to AEs, all while aiming to overachieve on targets and deliver an outstanding customer experience. It requires being a key team member across Europe, the Middle East, and Africa, excelling in a multicultural environment, and contributing to a fun, energetic team culture while building the career trajectory. Candidates should be fluent in Spanish and proficient in English, have a passion for consultative sales, with or without prior sales experience if they hold a Bachelor's or Master's degree, plus SaaS/business experience and a self-starter, customer-centric mindset, and excellent communication, with a hybrid Lisbon-based work arrangement. Zendesk emphasizes a hybrid work model, equal opportunity and diversity/inclusion, and may use AI or automated screening in applications, while offering accommodations for applicants with disabilities as needed.

Atlassian offers flexible work options (office, home, or a mix) with virtual interviews and onboarding, but this role requires UK location and does not provide relocation support. They are seeking a Senior Pre-Sales Solutions Engineer for Enterprise UKI to lead technical engagement in complex sales cycles and help solve customers' toughest business problems with Atlassian solutions. In this role you will partner with cross-functional account teams and Atlassian partners to conduct customer discovery, map needs to Atlassian platforms, and identify opportunities for cross-product expansion. You will act as a trusted pre-sales technical advisor, lead tailored value-based demonstrations, and guide the customer's technical needs to gain buy-in that Atlassian is the right decision, while building strong partnerships with sales counterparts. You will also gather feedback and competitive intelligence, advocate for customers with product management and leadership, and continuously learn to refine pre-sales knowledge, product offerings, and sales processes.

Atlassian supports flexible work locations (office, home, or hybrid) and conducts interviews and onboarding virtually as part of its distributed-first approach. The role is Senior Pre-Sales Solutions Engineer for the Enterprise UKI territory, based in the UK, with no relocation support offered. You will partner with cross-functional account teams and Atlassian partners to discover customers’ current state and business problems, mapping them to Atlassian platforms and identifying cross-product opportunities. You’ll act as a trusted technical advisor in the pre-sales process, delivering value-based demonstrations and guiding the customer’s technical needs to gain buy-in. You’ll also document feedback and competitive intelligence, advocate for customers internally, strengthen partnerships with sales, and continuously learn and refine product, solution, and sales knowledge.

The Global Strategic Engagement Director is a senior role in Atlassian’s Global Strategic Engagements team, tasked with accelerating outcomes for large, complex deals and strengthening executive relationships, with a primary focus on the EMEA market. It serves as a trusted advisor to Global Sales, coordinating with internal teams to align Atlassian’s strategic capabilities and commercial models with customer needs while ensuring operational excellence at scale and providing triage support to move forecasted deals forward. Atlassian allows flexible work arrangements, but this role must be based in a country with a legal entity (the Netherlands, Poland, or the UK) and can be office, remote, or hybrid. Core responsibilities include guiding deal strategy and leadership for high-potential accounts, deepening executive engagement, and collaborating with Sales and Finance to unlock multimillion-dollar opportunities and accelerate revenue growth. Additional duties cover program management to standardize deal closure and triage processes, playbook development for scalable strategies, and collaboration with Customer Success, partners, and cross-functional teams (Sales, Product, Marketing, Finance, Legal) to drive customer outcomes and value realization.

The Global Strategic Engagement Director is a senior role within Atlassian’s Global Strategic Engagements team, focused on accelerating outcomes for large, complex deals and strengthening executive relationships, with a primary emphasis on opportunities in the EMEA region. They act as trusted advisers to Global Sales, coordinating with internal teams to align Atlassian’s strategic capabilities and commercial models with customer needs, while ensuring operational excellence at scale and providing triage support for forecasted deals. Atlassians can work from office, home, or a mix, but the role must be located in a country with a legal entity (the Netherlands, Poland, or the UK). Responsibilities include deal strategy for top accounts, executive engagement with C-level stakeholders, and partnering with Sales and Finance to unlock multimillion-dollar opportunities, accelerate sales cycles, and deliver measurable business value. Additional duties involve program management and delivery of essential deal-closure programs, playbook development for repeatable frameworks, customer success handoffs to accelerate time-to-value, partner engagement, and cross-functional collaboration with Sales, Product, Marketing, Finance, and Legal to drive customer outcomes.

Atlassian offers flexible work options—office, home, or a mix—and hires globally where we have a legal entity, with this role being a remote field sales position based in the UK. We serve over 300,000 customers worldwide and aim to unleash every team's potential through software, guided by our "play as a team" value and a culture where employees work with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you'll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. The ideal candidate is customer-focused, creative, and has a hunter mindset, excited by identifying business needs and ideating solutions for Fortune 500 companies. You will develop named account or territory plans, execute strategic sales strategies, qualify leads, engage decision makers, understand needs, propose solutions, negotiate pricing, provide forecasting and account planning, stay current on industry trends, travel to meet clients and attend events, and run strategy plays across designated territories and complex sales cycles in partnership with Channel sales.

Atlassian offers flexible work options (office, home, or hybrid) and hires people in any country with a legal entity; this remote, field sales role is based in the UK. They work with over 300,000 customers worldwide, including Mercedes-Benz, Reddit, Domino’s, NASA, Nestlé, and Splunk, aiming to unleash every team’s potential through powerful software and strong customer impact. The company emphasizes a “play as a team” culture and believes employees work with Atlassian, not for Atlassian. As an Account Executive, Enterprise, you’ll build and nurture relationships with key stakeholders, negotiate complex contracts, and collaborate with internal teams (Channel Partners, Product Specialists, Account Managers, Solution Engineers) to ensure customer success. Responsibilities include developing named account or territory plans, executing strategic sales plans, qualifying leads, engaging decision-makers, delivering proposals, closing deals, forecasting, traveling for client meetings and industry events, and serving as the primary contact or escalation point for designated accounts in complex sales cycles.

Atlassian offers flexible work options (office, remote, or hybrid) within a distributed-first culture, with interviews and onboarding conducted virtually, and hires globally where it has a legal entity; this particular role is a remote, UK-based Enterprise Account Executive for the public sector. The company is investing in the UK Public Sector, supports a cloud-first mandate, and positions its System of Work as a tool to modernise government services, with a client roster that includes NASA, IBM, Hubspot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola. In this role, you’ll deeply understand UK public sector customers, drive adoption of Atlassian products (including Jira Service Management, Atlassian Guard, and Rovo), and expand both existing install bases and new logos, collaborating with partners and internal teams. You will develop strategic account and territory plans, manage executive relationships (CIOs, CDOs, senior civil servants), navigate CCS procurement frameworks (G-Cloud, DOS) and government spend controls, and coordinate cross-functional teams to guide customers’ Atlassian journeys, including data sovereignty and AI considerations. The role requires accurate forecasting and pipeline reporting, running strategic plays to grow long-term relationships in complex sales cycles, staying updated on industry trends and competitors, and willingness to travel for client meetings and industry events.

Atlassian offers flexible work options, hires globally with virtual onboarding, and this remote field sales role is UK-based, focused on the UK Public Sector in a distributed-first company. Atlassian serves 300,000+ customers worldwide and is expanding in the UK Public Sector, with a cloud-first mandate and a “play as a team” culture where employees work with Atlassian, not for Atlassian. As Account Executive, Enterprise for UK Public Sector, you'll deeply understand customer use of Atlassian's portfolio across DevOps, ITSM/ESM, knowledge, and secure collaboration, growing existing relationships and forming new ones with internal teams, partners, and hyperscalers like AWS. You'll develop strategic account and territory plans to drive cloud migrations, adoption of Jira Service Management, Atlassian Guard, and Rovo, and act as the customer account lead coordinating cross-functional teams and building executive relationships with CIOs, CDOs, and senior civil servants. You'll navigate CCS procurement frameworks (G-Cloud, DOS), government spend controls, and Technology Code of Practice; provide accurate forecasting and pipeline reporting; stay updated on industry trends and policy, and travel to meet clients and industry events.

Zendesk is hiring a Staff Software Engineer for the Engineering Productivity Test team in Singapore to build AI-powered tooling and services that improve how engineers test, validate, and release software, reducing friction and increasing quality at scale. The team develops development tools, test frameworks, and streamlined workflows to raise the quality bar through automation and repeatable testing practices, helping teams catch issues earlier and move faster. Daily work includes building and evolving AI-powered capabilities, owning core testing services and frameworks, creating fast and reliable testing infrastructure, collaborating with product and platform engineers, and mentoring others while enabling adoption through clear documentation. Candidates should have experience applying AI/LLM-assisted approaches, strong software engineering fundamentals, familiarity with end-to-end testing ecosystems, proficiency in internal tooling languages, and solid CI/CD and troubleshooting skills, with bonuses for observability and operating internal services. Zendesk supports a hybrid work model, may use AI to screen applicants, and is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.

Zendesk is seeking a curious GTM Enablement Associate to diagnose performance gaps, design and deliver enablement experiences, and explore how AI can make enablement smarter and more effective. The role involves partnering with sales, revenue operations, and other stakeholders to own end-to-end programmes from needs analysis through launch and measurement, with a bias for iteration. Requirements include at least 2 years in a sales/revenue enablement role, proven ability to design and deliver programmes from scratch, familiarity with enablement tools (Highspot, Seismic, Gong), and a growth-minded, collaborative, AI-ready mindset; nice-to-have SaaS/tech experience and knowledge of sales methodologies. Benefits include a supportive team, opportunities to impact GTM performance, space to experiment, and location flexibility in London, Dublin, or Lisbon, with competitive compensation and benefits. Zendesk emphasizes diversity and inclusion, hybrid work, and notes AI screening may be used; accommodations are available for applicants with disabilities or disabled veterans.

Zendesk is seeking a seasoned Value Architect in its Pre-Sales Value Consulting team to build key executive relationships during the sales cycle and deliver credible Value Consulting on CX strategy, required capabilities, tailored value insights, strategic support, and coaching for broader organizational value communication and C-Suite alignment. The role develops innovative B2C, B2B, and B2B2C Value Cases, influences ARR, and partners with sales, customer success, solutions consulting, and enablement to support fast-paced growth and close deals. Responsibilities include leading cross-functional Value Consulting engagements, facilitating Strategic Value Assessments, helping customers develop integrated omnichannel CX strategies, collaborating with Solutions Consultants and Success teams, and producing ROI analyses and market-driven content. Requirements call for 15+ years in operational customer support or contact center roles (with at least 5+ years at senior levels in value consulting), strong knowledge of contact center technology, executive facilitation and communication skills, data analysis ability, and optional multilingual capabilities (French, Spanish, German, Italian). Zendesk emphasizes its mission to improve customer relationships, a hybrid work model, global presence, and commitment to diversity and equal opportunity, notes that AI may screen applications, provides accommodations for applicants with disabilities, and offers more information at zendesk.com with accommodations via peopleandplaces@zendesk.com.

Zendesk is seeking a Senior Sales Operations Manager for Sales Development to partner with the VP of Sales Development and shape the global operating rhythm as the organization scales. You’ll lead global planning (headcount, capacity, coverage design, funnel analysis, quota alignment) and partner with regional xDR analysts to ensure consistent performance management, reporting, and execution across all regions. You will own and evolve reporting and insights on activity, pipeline generation, conversion trends, and funnel velocity, while designing AI-enabled workflows for lead scoring, routing, and outreach processes. The role requires coordinating cross-functionally with GTM Operations, Sales, Marketing, Finance, Enablement, and Revenue Operations to implement strategic initiatives and improve cadence, data quality, and process discipline. Candidates should have 5–7 years in Sales Ops or related roles, be a trusted partner to senior sales leadership in global contexts, have SDR/BDR/xDR operations experience and hands-on AI tool experience (Claude Code, OpenAI Codex), with strong communication skills; Zendesk notes that AI screening may be used in hiring, supports a hybrid work model, and is an equal opportunity employer with accommodations available.

Zendesk is hiring a Digital Inside Sales Representative to join its high-velocity Digital Sales team, serving as a product expert and empathetic guide to help both new and existing customers through the buying journey. The role involves lead management through inbound leads and inquiries via phone, chat, email, and virtual meetings; consultative selling with discovery calls and product demos to illustrate ROI; acting as the voice of the customer to turn prospects into Zendesk champions; meeting/exceeding weekly activity, pipeline, and revenue goals while upholding SLAs; and collaborating with the team to hit shared revenue targets and contribute to the department's playbooks. Basic qualifications include 2+ years of professional sales experience with a proven track record, excellent written and verbal English communication, ability to multitask a high volume of opportunities in a fast-paced environment, and a hybrid work arrangement requiring in-office presence three days per week after initial training. Preferred qualifications include SaaS or tech industry experience, a passion for Zendesk technology with the ability to quickly master new tools and internal processes, and a blend of strategic thinking with tactical day-to-day execution. Zendesk highlights a hybrid, inclusive work culture, notes that AI or automated systems may screen applications, and is an equal opportunity employer that offers accommodations for applicants with disabilities.

Zendesk seeks a Director of Product Management (PLG) to define and execute the AI-driven, enterprise-focused admin experience across Zendesk products, guiding admins on what capabilities to set up and tune to improve customer outcomes. The role is described as based in Pune with a requirement to be in the office at least three days a week, and the posting also notes a location constraint that hires must be physically located in Karnataka or Maharashtra. You will own the product vision, strategy, and roadmap, translate them into OKRs, lead a team of product managers, and partner with engineering, design, data science, GTM, support, and sales to deliver on-time, high-impact products with measurable customer impact. Basic qualifications include 16+ years in enterprise SaaS product management, 5+ years managing PMs, a proven PLG track record, and strong analytics, with preferred items such as AI/automation features, CX/CRM/workflow automation experience, enterprise GTM, and an MBA or advanced degree. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may be used to screen applicants, and is an equal opportunity employer offering accommodations for applicants with disabilities.

Zendesk is building a world-class R&D center in Pune and is hiring a Director of Engineering to lead and scale a mature engineering organization delivering reliable, AI-augmented customer service products. The role offers autonomy to create predictable delivery, technical excellence, and cross-functional alignment across multiple teams, requiring strategic vision, operational discipline, and leadership development. Key responsibilities include fostering an AI-first mindset, promoting deep product ownership, coaching managers and engineers, leading through ambiguity, maintaining technical leadership, shaping product and technical roadmaps with PMs and Group Tech Leads, owning delivery risk, and building global partnerships with security, HR, product, and design. Basic qualifications call for 12+ years of software engineering experience with 7+ in leadership and 3+ in senior management/director roles, plus cloud-native SaaS delivery and experience in hiring, performance management, org design, and budgeting; preferred qualifications include AI-enabled products, large-scale distributed systems, experience at a high-growth SaaS company, and familiarity with Zendesk tech stack. The role is hybrid in Pune (with location constraints noted) and Zendesk emphasizes diversity and inclusion, with AI screening and accommodations available for applicants with disabilities.

The posting is for a Senior Revenue Business Systems Analyst (described as mid-level in responsibilities) on Zendesk’s Quote to Revenue team, focusing on revenue operations for billing, invoicing, revenue recognition, and the subscription lifecycle. The role involves partnering with Finance, Sales Operations, Product, and Engineering to gather requirements and translate them into functional specifications, user stories, process flows, and acceptance criteria, and it includes supporting the configuration and day-to-day operation of billing systems (Zuora) and their integrations with Salesforce CPQ/CRM and ERP systems. Responsibilities also include data reconciliation and root-cause analysis of billing/revenue discrepancies, designing subscription and usage billing models, assisting with testing (test plans, UAT), and maintaining process documentation and runbooks while triaging incidents and driving improvements. The candidate should have 3–5 years of experience in business analysis or revenue operations for SaaS, familiarity with subscription billing concepts, strong data Excel skills, effective communication, experience with Jira/Confluence and Agile, and exposure to ASC 606/IFRS 15 and revenue recognition tooling or NetSuite. Education requires a bachelor’s degree; certifications are a plus; the role is based in Karnataka or Maharashtra with a hybrid work setup, Zendesk is an equal-opportunity employer, and AI may be used for screening, with accommodations available for applicants with disabilities.

Zendesk is hiring an AI Services Consultant in Professional Services to lead AI-enabled implementations of the AI Resolution Platform, guiding customers through configuration and optimization to achieve quick value. The role’s mission is to provide technical solutions and act as a trusted advisor, steering customers through complex configurations with agility to drive transformative business outcomes. The overarching objectives are to accelerate time-to-value by driving AI adoption and operational excellence, serve as the customer’s AI technical expert, and deliver end-to-end projects on time with clear scope and stakeholder alignment. Key responsibilities include delivering technical guidance, enabling change management and training, ensuring successful project delivery and high customer satisfaction, and collaborating across teams to align the AI Roadmap and remove blockers. Requirements include 3+ years in consulting/Professional Services, enterprise SaaS experience, use of adoption analytics and success plans, a related bachelor’s degree (advanced degrees or certifications in AI strategy or project management are preferred), strong program management and communication skills, plus a hybrid in-office/remote work arrangement and Zendesk’s commitment to DEI, with AI-based screening and accommodations as applicable.