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Zendesk is seeking a proven B2B Account Executive (AI-sales experience preferred) to drive revenue by acquiring new customers and expanding existing partnerships, aligning Zendesk solutions with clients’ business objectives. The role involves building and nurturing relationships, cross-selling to optimize account revenue, creating quarterly territory plans, and leading complex, multi-month, value-centric deals with proof-of-concept stages, while maintaining an accurate sales forecast. You’ll leverage data insights and adoption history to improve prospecting and retention, establish C-level sponsorship, and collaborate with internal teams to optimize sales strategies and execution. Requirements include a BA/BS or equivalent, at least three years in cloud/software B2B/AI sales or solution engineering with a proven quota record, success selling to C-level executives, strong presentation and negotiation skills, experience with territory/account planning, an entrepreneurial spirit, familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, and the ability to travel. Zendesk emphasizes a human-centered customer experience, offers hybrid work options, commits to diversity and inclusion, may use AI in screening, and provides accommodations for applicants with disabilities as part of its equal opportunity employment policies.

Zendesk is hiring a seasoned Software Engineer to join the Partner Platform team within the Zendesk Platform organization, covering the App Marketplace, Marketplace Payment, App Runtime, and App Development Tools. Candidates should have at least 3 years of software development experience (preferably in SaaS), with extensive Ruby on Rails experience, React, strong JavaScript/TypeScript fundamentals, and familiarity with cloud technologies (AWS), REST APIs, CI/CD, and AI coding tools. The role involves producing high-quality reusable code, tests, and documentation; contributing to solution designs and technical decisions; adhering to engineering best practices; improving infrastructure and processes; and collaborating closely with Product, Security, and Operations across the full software lifecycle. It is a hybrid role with in-office requirements part of the week and is limited to candidates located in Karnataka or Maharashtra, with the exact schedule determined by the hiring manager. Zendesk emphasizes inclusivity and equal opportunity, may use AI screening in the hiring process, and supports accommodations for disabilities, all while focusing on customer satisfaction and cross-team collaboration.

Zendesk is hiring a Product Manager for its Workforce Management product to own the roadmap, tackle complex problems, and collaborate with engineering, design, and product marketing using agile processes and customer insights. You will define and prioritize the product roadmap, deliver cross-functional projects, meet with customers, analyze data, research competitors, and articulate a vision for a product that helps teams operate more effectively. Basic qualifications include 4 years of product management in a fast-paced agile environment, strong problem-solving, the ability to balance long-term strategy with incremental value, deep market and customer understanding, excellent written communication, and a data-driven approach, with a willingness to learn and mentor others. Preferred qualifications include experience in the Customer Experience industry, a background in design, engineering or data analysis, and any Workforce Management experience. In Poland, the annualized base salary ranges from PLN 294,000 to PLN 440,000, with potential bonuses and benefits, and Zendesk highlights a hybrid work model, commitment to diversity and inclusion, AI screening, and accommodations for applicants with disabilities.

The job involves handling a high volume of inbound leads and existing customers via phone, Zoom, chat, and email, actively resolving inquiries to drive online conversions, and becoming an expert on Zendesk products. You will be the voice of the customer, understand their needs, conduct discovery calls, provide demos, and help customers see the value in purchasing Zendesk. You will meet or exceed SLAs and KPIs (including ticket volumes, response and resolution times, and productivity) and contribute to a shared revenue target, with a goal to exceed activity, pipeline, and revenue weekly. Requirements include excellent written English, ability to work with Zendesk's global market, 1+ years of sales experience (software/SaaS preferred), passion for Zendesk technology, outstanding organizational skills, and the ability to thrive in a fast-paced environment. Zendesk promotes a hybrid, flexible work culture with competitive pay and benefits, work-life balance, diversity and inclusion, and accommodations for people with disabilities or veterans; the company also notes potential AI screening in the hiring process and provides contact for accommodations.

Zendesk is hiring a LATAM Payroll Analyst who will coordinate LATAM payroll cycles, report to the Manager of Payroll - Americas, and work with Accounting, People Ops, and Benefits. The role requires 3+ years of full-cycle LATAM payroll experience (e.g., Brazil and Mexico) with knowledge of termination calculations, taxes, and local systems (e-Social, FGTS, INSS, IMSS, etc.), plus an accounting/finance background; payroll certification is preferred. Responsibilities include end-to-end LATAM payroll processing, regulatory compliance, audits and SOX adherence, year-end activities, and providing payroll support to employees. Candidates should have current payroll systems knowledge, advanced Excel skills, strong communication and problem-solving abilities, a customer-service mindset, and the ability to thrive in a fast-paced environment; Portuguese/Spanish language skills and knowledge of Mexico legal requirements are a plus, and applicants must be located in Mexico (CDMX or Estado de Mexico). The role is hybrid, with in-office time determined by the hiring manager, and Zendesk emphasizes diversity and inclusion while potentially using AI to screen applications, with accommodations available upon request.

Zendesk is seeking an experienced SaaS Senior Strategic Program Manager to drive delivery for one of its largest EMEA customer accounts, ensuring plans translate into execution aligned with the customer’s strategic goals. The role emphasizes customer accountability and stakeholder leadership, building executive relationships, facilitating decision forums, and driving commitments to measurable progress. It requires operational excellence through pragmatic program management frameworks, risk and issue tracking (RAID), governance rhythms, end-to-end program visibility, and steering committee governance. You will interface with internal functions (Product, Engineering, Sales, Professional Services), coordinate input across markets, and lead RFI/RFP responses while using tools like Asana to track progress. Zendesk offers a hybrid working model with some travel, and the company commits to diversity, equity, inclusion, and accommodations, noting that AI screening may be used in applications.

The Manager of Technical Architecture will lead Zendesk's Technical Architecture team within Global Managed & Professional Services, partnering with services leadership and cross-functional teams to achieve project delivery, utilization, and customer satisfaction goals. The role requires an established, energetic leader who mentors the team, sets repeatable processes, and engages with customers daily to drive successful outcomes. Responsibilities include planning and directing Functional Consulting Services, mentoring staff to improve billable utilization and quality, owning billable deliverables and projects (portfolio, staffing, design, quality, execution), recruiting to grow a global team, and contributing to offerings, methodology improvements, and bookings/revenue targets. Requirements include 3+ years of management experience, 5+ years in SaaS delivering consulting services or programming experience (e.g., Ruby, Python, Java, JavaScript), strong leadership in business/process transformation, experience with various technical concepts (web development, web sockets, mobile, backend, REST APIs), and excellent communication, project management, and C-suite interfacing skills; a Bachelor's degree and/or MBA is preferred. Compensation includes US OTE of $138k–$208k (base/commission 91/9), potential bonuses or incentives, and a hybrid work model that requires some in-office attendance with the schedule determined by the hiring manager; Zendesk emphasizes diversity and inclusion, AI screening, and accommodations for applicants with disabilities.

The Principal/Senior Sales Strategy Lead focuses on Sales Strategy & Programs, using market intelligence, modeling, and analytics to support Zendesk’s go-to-market organization and leadership. The role drives strategy, conducts data analysis, sets financial goals, and informs deviations and potential investments to improve revenue and profitability, while assessing cross-company program effectiveness and providing forward-looking strategic and operational insights for senior executives. It is an individual contributor role that reports to the Sr. Director of GTM Sales Strategy and offers exposure to strategy, sales, marketing, customer experience, finance, and analytics. Key responsibilities include collaborating with sales leadership to develop and drive Sales Strategy, leading performance analyses to identify roadblocks and present recommendations, and directing cross-functional initiatives with Product Marketing, Product Strategy, Sales Enablement, Sales Ops, and Sales, plus identifying untapped market potential and opportunities to improve productivity. Qualifications include 8–10 years in sales strategy or strategic analytics in SaaS, proficiency with CRM and data analytics tools (SQL preferred), strong problem-solving and cross-functional collaboration, and a quantitative degree (Bachelor’s with MBA/MS preferred); and the role requires being physically located in Mexico City or Estado de Mexico with a hybrid on-site/remote work arrangement.

Zendesk is seeking an APAC HR Operations expert who acts as a consultative partner with mastery of APAC benefits and statutory requirements, and who can leverage Workday and Zendesk in a high-growth environment. The role’s responsibilities include being the primary responder for APAC payroll/benefits/compensation inquiries, administering regional benefit programs (CPF, Superannuation, SSS/Pag-IBIG) while ensuring compliance with tax years and labor laws, maintaining data integrity in Workday, and driving process harmonization and mandatory government filings across APAC. It requires operational discipline, critical thinking to identify systemic solutions beyond quick fixes, and adaptability to regional needs with openness to AI and automation tools; basic qualifications include 2+ years in HR Shared Services, experience supporting 2-3 APAC markets in payroll and benefits, managing statutory requirements, and strong English skills. Preferred qualifications include hands-on Workday (Payroll & Benefits) and Zendesk experience, ability to localize Global People policies for regional jurisdictions, and the capability to manage high-volume ticket queues with consistent quality. The job offers a hybrid work model with on-site requirements, Zendesk’s commitment to diversity and inclusion, and information about AI screening and accommodations for applicants with disabilities.

Zendesk is expanding its Manila-based People Services team to deliver world-class AMER/LATAM support, seeking a Total Rewards expert who can navigate U.S. Open Enrollment and LATAM statutory benefits in an AI-first, high-growth environment. The ideal candidate is a disciplined HR professional with a "double-check" mindset, deep knowledge of AMER/LATAM payroll and benefits, and the ability to proactively harmonize processes in a fast-paced Shared Services setting. You’ll empathetically support employees on pay, 401k, and medical enrollments; administer U.S. health plans (HSA/FSA) and LATAM statutory requirements; perform Workday data audits; maintain audit-ready documentation for regulators (e.g., SOC1); and contribute to policy localization and knowledge-base improvements. Basic qualifications include 2+ years in an HR Shared Services environment, experience supporting US/Canada/LATAM payroll or benefits, and the ability to work a permanent night shift; preferred qualifications include hands-on Workday and Zendesk experience, U.S. Open Enrollment or LATAM bonus administration, and the ability to manage high-volume ticket queues with consistent quality. The role is hybrid with in-office days and remote flexibility, and Zendesk emphasizes diversity, inclusion, AI screening where applicable, and accommodations; applicants are invited to apply.

The Technical Architect role is the authority on designing complex technology solutions, leading technical strategy for large Zendesk engagements, and ensuring customers derive maximum value through sophisticated architectures and seamless integrations. You will lead highly technical discussions, architect complex Zendesk integrations, act as a trusted advocate translating business requirements into designs, collaborate with cross-functional teams to position and validate implementations, and present to executive-level technical decision-makers. You will design, prototype, and present proofs of concept to demonstrate feasibility and suggest validated workarounds for product gaps, influence the product roadmap with field feedback, and independently manage large-scale projects with limited oversight. Basic qualifications include a bachelor’s degree or equivalent, 8+ years of SaaS/software consulting experience, hands-on programming in languages such as Ruby, Python, Java, C#, or JavaScript, deep RESTful API experience, backend and frontend development familiarity, and English proficiency; preferred qualifications include Zendesk expertise and certifications, global experience, and an innovative mindset. The role is hybrid with partial on-site work, Zendesk emphasizes diversity and inclusion and provides accommodations for applicants with disabilities, and the company may use AI in screening as part of its hiring process; Zendesk is an equal opportunity employer.

Deviniti is hiring a Senior Business Analyst to work on a corporate asset management system, using Jira and Confluence, with full-time hours and English fluency. The position is remote but requires on-site client visits in Qatar, with a project duration of 9–12 months. You’ll join the Analysis and UX Team (AUX), a seven-person group with high autonomy, supporting multiple web and mobile projects across agile and waterfall environments. Key duties include identifying business needs, gathering and analyzing requirements, modeling processes (UML/BPMN), creating specs and use cases, running workshops, collaborating with development, maintaining documentation, and supporting pre-sales; travel to Qatar is necessary. Requirements include at least four years of IT analysis experience with corporate clients, experience across SDLC methodologies, fluent English (C1), and preferred skills such as system architecture, AI/prompt engineering, and international client experience; the company emphasizes wellbeing, feedback culture, flexible work, CSR, and a four-stage recruitment process.

Deviniti is hiring a remote, full-time Senior/Lead Flutter Developer (minimum 6-month fixed-term) for the Mobile Team, working on fintech and e-commerce projects with a stack including Flutter, Dart, fpdart, and dartz. The role involves application design with UX designers, building app structure, implementing features, code reviews, unit testing, and deploying to AppStore/Google Play while coordinating with clients. Requirements include at least 5 years of mobile experience (2.5+ years with Flutter), strong Flutter/Dart knowledge, experience with Bloc, Freezed, get_it, go_router, functional programming libraries, dependency injection, testing, and Git with branched workflows. Benefits cover wellbeing programs, a culture of feedback and recognition, flexible hours and remote work, hobby groups, and CSR initiatives through Deviniti Cares, plus knowledge sharing via Flutter Academy and meetups. The recruitment process consists of CV screening, a 30-minute phone interview, an online interview with the team and specialist, and a final decision about two weeks after, with further company information available on the website and social channels and whistleblower protections in place.

Deviniti is hiring an Atlassian Cloud Migration Specialist for remote, full-time work to handle data migrations of Atlassian products to the cloud. The role requires hands-on experience with Atlassian cloud migrations, Linux servers, and databases (Postgres, MSSQL, MySQL, or Oracle), plus administration knowledge of Jira, Confluence, Bamboo, and Bitbucket; Windows knowledge, cloud platforms (AWS/Azure), scripting, and relevant certifications are a plus, along with very good English (B2/C1). You will join the Atlassian DevOps team (Team Lead, Atlassian Expert, two Administrators, and an Engineer) that mostly works remotely but participates in on-site integration events. Key tasks include migrating Atlassian environments to the cloud, installations and upgrades, admin services (consulting, updates, scripting), managing server infrastructure, gathering requirements, troubleshooting, supporting the sales team, and collaborating with development for Jira extensions. The recruitment process has four stages guided by Iza, and the company highlights wellbeing, skill development, feedback culture, flexible hours, CSR through Deviniti Cares, and whistleblower protection.

Deviniti is hiring a Senior Fullstack Developer (Java + Angular) to join its Application Development Unit, focusing mainly on backend work with Java and Angular for a long-term leasing-sector client; the tech stack includes Java 8/11, Hibernate, Spring Boot, Oracle/SQL, JavaScript/TypeScript, Angular, Spring, Git, and Maven. This is a full-time remote role within a large team (~80 specialists company-wide), joining a dedicated sub-team of about 15 people (developers, business analysts, QA) that works on a single corporate client, with support from Architects and UX Designers as needed. Responsibilities include designing and implementing solutions from BA requirements, collaborating with the project team, ensuring high code quality through reviews and unit tests, assisting with task estimations, and participating in client workshops to refine solutions. Requirements specify 6–7+ years as a Software Developer, advanced Java and Hibernate experience, Spring ecosystem knowledge, SQL databases (Oracle/MS SQL), Git and Maven, Angular (PrimeNG), Camunda, and strong teamwork and a proactive mindset. Deviniti highlights well-being programs, skill development via Udemy for Business, flexible work-from-home options, hobby groups, and CSR initiatives (Deviniti Cares), plus a 5-stage recruitment process led by Wiola; more information is available on the about-us page and social channels.

Deviniti is hiring a Senior Account Manager for Atlassian Professional Services in the Revenue Unit, working remotely full-time to sell Atlassian services to B2B clients, requiring B2B sales experience, Atlassian ecosystem knowledge, SaaS background, and English (C1/C2). You will acquire new clients in Polish and international markets, manage the full sales cycle from prospecting to closing, design solutions including consulting, implementations, migrations, administration, and support, and cross-sell licenses and Deviniti Marketplace apps. You’ll join a small Atlassian sales team (3 Account Managers) operating in a team-selling model with clear KPIs and collaboration with marketing on inbound/outbound campaigns. Requirements include 4–5 years in B2B IT sales with hunter/new business experience, consultative selling, ability to address both business and technical needs, knowledge of Atlassian or related tools, experience with mid-market/enterprise clients, and fluent Polish and English (C1/C2); nice-to-haves include selling services as an Atlassian partner, ITSM/SD processes, and experience with partners or indirect channels. The role emphasizes wellness, development, feedback culture, flexible hours, remote work, hobby groups, CSR through Deviniti Cares, and outlines a four-stage recruitment process (CV screening, two online interviews, and a final decision within about two weeks); more info is available on the company site and social channels.

Deviniti is hiring a Senior Account Manager to join the Atlassian Professional Services team (Revenue Unit) in a full-time remote role, requiring B2B SaaS sales experience and English at C1/C2. You will acquire new clients and manage the full sales cycle, designing solutions that include consulting, implementations, cloud migrations, administration, and support, while cross-selling Atlassian licenses and Deviniti Marketplace apps in a team-selling, KPI-driven setup. Your tasks include prospecting in Polish and international markets, building relationships with IT/business/procurement decision-makers in mid-market and enterprise segments, collaborating with consulting and delivery teams on concepts and estimates, and developing go-to-market strategies for new markets (Cloud, ITSM, migrations). Requirements include 4–5 years of B2B IT sales with hunter/new business experience, proficiency in the Atlassian ecosystem, ability to converse in both business and technical terms, and fluency in Polish and English (C1/C2); nice-to-haves include experience selling services as an Atlassian partner, ITSM knowledge, and partner/indirect sales experience. The company emphasizes well-being, skill development, feedback culture, flexibility and hobby groups, CSR through Deviniti Cares, and a four-stage recruitment process with details on their site and social channels; a whistleblower protection policy is in place.

Deviniti is hiring a Product Marketing Manager to lead the product marketing of Atlassian Marketplace apps in a full-time remote role alongside a senior content team. You will co-own the Go-to-Market strategy for the app portfolio and translate technical capabilities into compelling positioning that drives growth at the intersection of product, sales, and marketing. Responsibilities include end-to-end launches, marketplace listing optimization and experiments, content and demand generation, GEO and AI-powered discovery visibility, competitive intelligence, and cross-functional collaboration with Product, Sales, and Presales. Requirements include 5+ years in B2B SaaS product marketing (preferably with marketplace ecosystem experience), strong content marketing skills, ability to create sales enablement materials, data-driven decision making, and English at C1 level; nice-to-haves include Atlassian ecosystem familiarity and experience with marketing automation and analytics tools. The company emphasizes well-being, skills development, feedback culture, flexible remote work, CSR through Deviniti Cares, and a four-stage recruitment process (CV screening, phone interview, online interview, and final decision).

Deviniti is hiring a remote, full-time Product Marketing Manager to lead the product marketing of Atlassian Marketplace apps, joining a team that includes a Senior Content Specialist, a Content Specialist, and a Motion/Graphic Designer. You will co-own and execute the Go-to-Market strategy for the app portfolio, translating technical product capabilities into compelling positioning to drive growth at the intersection of product, sales, and marketing. Responsibilities include end-to-end go-to-market launches, marketplace optimization (listings, pricing, and conversion experiments), content and demand generation, GEO/AI-powered discovery strategies, competitive intelligence, and cross-functional collaboration with Product, Sales, and Presales. Requirements include 5+ years in B2B SaaS product marketing (preferably with marketplace ecosystem experience), proven launch planning, strong content marketing skills, data-driven decision making, and familiarity with marketing automation and analytics tools; Atlassian ecosystem experience is a plus. Deviniti offers well-being programs, career development opportunities, a culture of feedback and flexibility, CSR initiatives, and a 4-stage recruitment process led by Patrycja, with privacy and whistleblower protections and details on the company site.

Deviniti is hiring an Atlassian Consultant to join an 8-person Atlassian Services team (remote, full-time) with experience configuring and customizing Atlassian tools and Polish/English at B2/C1. The role involves assessing client processes, designing and implementing tailored Atlassian Cloud solutions (including Jira Service Management and Confluence), migrating to the cloud, training client teams, troubleshooting migrations, and staying up-to-date with the Atlassian ecosystem using Agile practices. Requirements include experience as a consultant or administrator in the Atlassian ecosystem, PMO/PPM/Change Management/SAFe certifications, strong Atlassian configuration skills, Agile/project management experience, and English/Polish at B2/C1; nice-to-haves include scripting (Groovy/ScriptRunner), ACP ITIL certifications, Azure/SharePoint, and IT or business education, plus the ability to work well both independently and in a team. The company emphasizes a non-corporate atmosphere, flexible remote work and hours, wellness and career development programs, a culture of feedback, hobby groups, and CSR initiatives through “Deviniti Cares.” The 4-stage recruitment process includes CV screening, a 30-minute phone interview, an optional online interview (~1.5 hours) with the team leader, and a final decision about two weeks after the interview, with more information available on the Deviniti site and social channels, plus whistleblower protection and privacy policy.

Deviniti is hiring a Digital & AI Transformation Advisor in a full-time, mobile role with frequent travel, joining a team of Digital Transformation experts led by Tomasz Stankiewicz. The role focuses on strategic consulting, AI, and digital transformation for enterprise clients, taking ownership of initiatives to simplify processes and automate workflows to deliver measurable business value, with executive-level (C-suite) conversations. Responsibilities include shaping the Transformation Vision, creating value propositions and transformation strategies, mapping client challenges to Deviniti’s technology portfolio, and leading transformation programs while supporting sales as a trusted advisor. Candidates should have at least 10 years of managerial or director-level experience in large organizations, deep understanding of processes across HR, compliance, and operations, plus the ability to translate complex client needs into actionable improvements; desirable extras include practical AI knowledge and certifications like TOGAF or ITIL. The company highlights wellbeing, career development, a constructive feedback culture, flexible work and CSR through Deviniti Cares, outlines a five-stage recruitment process, and invites applicants to learn more on their site with a whistleblower protection policy in place.

Tempo is a global software company trusted by more than 30,000 customers, including a third of Fortune 500, offering an integrated suite for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams turn vision into value. Since its 2007 beginnings as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and expanded through a range of tools and acquisitions within the Atlassian ecosystem. The company is seeking a passionate software developer to work on flagship products such as Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud, focusing on solving customer problems with clean code. Requirements include 4+ years of server-side development in Java and/or Kotlin, plus experience with TypeScript/React, APIs, distributed systems, Kubernetes, AWS, SQL and NoSQL databases, and strong communication and autonomous-working abilities. Perks include a remote-first environment, unlimited vacation, comprehensive benefits, training and travel reimbursements, diverse teams, and opportunities for impact, collaboration, and professional growth, with a commitment to equal opportunity and inclusion.

Tempo has 30,000+ customers, including a third of Fortune 500, and offers a suite of integrated time management, resource planning, budgeting, roadmapping, program management, and reporting tools; it began in 2007 as a time-tracking project and is now the #1 time management add-on for Jira, expanding in the Atlassian ecosystem. The company is seeking a QA Analyst to conduct functional, regression, and performance testing, perform extensive compatibility testing across Jira, Confluence, DC and Cloud versions, maintain test documentation, collaborate with developers and product managers, execute tests, log and track defects, and contribute to automation and continuous testing initiatives, including production support. Requirements include a bachelor’s degree or equivalent, strong English, solid QA methodologies, experience in manual testing of web applications, understanding of business logic and UI, knowledge of GET vs POST, basic XSS, and a proactive approach to improving QA processes and collaborating to understand user needs. Preferred qualifications include ISTQB, Jira administration, agile methodologies, performance and security testing, automation tools (Cypress/Playwright/Jest), and coding experience in Java, Kotlin, Typescript, Python, or Go, plus Linux/MacOS/AWS experience. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training and travel reimbursements, diverse teams, and equal opportunity employment; applicants should submit resumes in English.

- Atlassian supports flexible work arrangements—office, remote, or a mix—and hires in any country where they have a legal entity. - The Carahsoft Public Sector Senior Partner Manager is responsible for strategically engaging, developing, and managing Atlassian's relationship with Carahsoft to grow its market share across the US Public Sector. - The role requires a highly motivated, analytically driven businessperson with deep government market knowledge and a strong understanding of Carahsoft as the government aggregator. - Key responsibilities include developing and executing a partner strategy and engagement plan, driving pipeline and license sales via Carahsoft to grow net new ACV, and innovating the GTM model to maximize the effectiveness of the 30-person Carahsoft/Atlassian team, plus ensuring partner engagement on product campaigns and marketing activities. - It also involves collaborating with internal teams (sales, enablement, programs) for overall partner success and teaming with internal Atlassian Sales and the Carahsoft/Atlassian team to cover enterprise customers.

1) Atlassian supports flexible work arrangements (office, remote, or hybrid) and hires in any country where it has a legal entity. 2) The Carahsoft Public Sector Senior Partner Manager role is responsible for strategically engaging, developing, and managing Atlassian's relationship with Carahsoft to grow its market share across the US Public Sector. 3) The role requires an exceptionally motivated, analytically driven professional with deep experience in ecosystem business, the public sector market, and managing the Carahsoft partnership. 4) You are expected to have deep knowledge of the government market and a strong understanding of Carahsoft as the government aggregator, and to drive ecosystem initiatives while aligning partner culture and business needs. 5) You will develop and execute partner strategy and engagement plans, leading Carahsoft's engagement to benefit the Public Sector GTM, drive pipeline and net-new ACV growth through the Carahsoft partnership, lead GTM model innovation, ensure partner engagement on campaigns, and collaborate with internal teams to support enterprise coverage.

This hybrid role in Salt Lake City is with DX, a fast-growing SaaS company that collects millions of data points daily to power insights into developer productivity and has recently been acquired by Atlassian. DX emphasizes mastery and high performance, valuing individuals who excel at their craft and rewarding those who do. Responsibilities include prospecting outbound and inbound leads, creating new relationships and meetings with software engineering leaders, delivering an extraordinary experience, learning personalized outreach and social selling, and partnering with account executives and the marketing team. You should be looking to challenge yourself, join a driven and welcoming team, take ownership without micromanagement, accelerate your skills and compensation, and have a measurable impact on the company’s success. Notable customers include Pinterest, GitHub, BNY, and Xero, and the Atlassian acquisition is meant to expand resources, speed up growth and R&D, and increase impact for customers.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity. The Investor Relations team sits at the heart of Atlassian’s long‑term strategy, building and communicating a multi‑year narrative to investors, employees, and other stakeholders. As an Investor Relations Senior Manager, you’ll educate investors on Atlassian’s strategy and business model and collaborate with cross‑functional teams to connect financial performance, product and go‑to‑market initiatives, and external narratives, influencing leadership on market dynamics. You’ll own quarterly earnings prep and messaging, draft and refine investor communications, lead strategic investor engagement, and analyze P&L and KPIs to surface trends, risks, and opportunities. You’ll also conduct competitive and industry analysis, maintain IR data with FP&A and Data Science, track ownership and valuation, and partner across Finance, Strategy, Legal, Communications, GTM, and Data Science to align strategy and improve IR processes and tooling.

Atlassian supports flexible work arrangements and hires in any country where it has a legal entity. The Investor Relations team anchors Atlassian’s long-term strategic narrative for the investment community, employees, and other stakeholders. The Senior Manager will educate investors on Atlassian’s strategy and business model, connect financial performance with product and go-to-market initiatives, and help shape leadership decisions by analyzing market and competitive dynamics; this is a highly visible role that blends analytics with storytelling. Key responsibilities include translating the financial model into external messaging, owning quarterly earnings prep and communications, and driving strategic investor engagement and relationships. They will also analyze P&L and KPIs, track investor sentiment, lead competitive and industry analyses, manage IR datasets with FP&A/Data Science, and collaborate across Finance, Strategy, Legal, Communications, GTM, and Data Science to align strategy, messaging, and processes.

Atlassian offers flexible work locations, including office, remote, or hybrid, to help employees balance family and personal goals. We can hire people in any country where we have a legal entity. The role is a senior full-stack engineer for the DX team, comfortable with Ruby on Rails, raw SQL, React, and TailwindCSS. You'll design, build, and maintain full-stack features end-to-end, from shaping vague problem statements with product and design to shipping high-quality code and measuring impact. You’ll own projects end-to-end, uphold a high bar for quality, and contribute to engineering practices around data correctness, reporting, and reliability.

Atlassian offers flexible work options—office, remote, or a hybrid setup—and hires in any country where it has a legal entity to support employees’ personal goals. They are seeking a senior full-stack engineer to join the DX team. The role requires comfort with Ruby on Rails, raw SQL, React, and TailwindCSS, and involves end-to-end work on features from scoping with product and design to shipping and impact measurement. Responsibilities include designing, building, and maintaining full-stack features, writing efficient SQL for complex queries and data workflows, collaborating to clarify requirements, and owning projects through architecture, implementation, QA, rollout, monitoring, and iteration. The role emphasizes a high bar for quality, including clear code, comprehensive tests, robust monitoring, and contributions to engineering practices around data correctness, reporting, and reliability.

Atlassian offers flexible work locations (office, home, or hybrid) and hires people in any country where they have a legal entity. They are seeking a senior full-stack engineer for the DX team, comfortable with Ruby on Rails, raw SQL, React, and TailwindCSS. The role involves end-to-end feature work, from clarifying problem statements with product and design to shipping code and measuring impact. Responsibilities include designing, building, and maintaining full-stack features, writing performant SQL for complex data needs, collaborating with product and design, and owning projects through implementation, QA, rollout, and iteration. They emphasize a high bar for quality, including maintainable code, comprehensive tests, robust monitoring, and contributions to engineering practices around data correctness, reporting, and reliability.

Atlassians can choose where they work—office, home, or a hybrid—and the company hires people in any country where it has a legal entity. The role is for a senior full‑stack engineer to support the DX team, comfortable with Ruby on Rails and raw SQL as well as building accessible UI in React and TailwindCSS. You’ll work end‑to‑end on features, from shaping vague problem statements with product and design to shipping high‑quality code and measuring impact. Responsibilities include designing, building, and maintaining full‑stack features with Rails, React, and TailwindCSS; writing performant SQL for complex queries and data workflows; collaborating to refine requirements; and owning projects end‑to‑end including architecture, rollout, monitoring, and iteration. The role demands a high bar for quality—clear, maintainable code, comprehensive tests, robust monitoring, and contributions to engineering practices around data correctness, reporting, and reliability.

Atlassians can choose where they work—office, home, or a mix—giving them flexibility to support family, personal goals, and priorities. Atlassian can hire people in any country where they have a legal entity. They’re looking for a senior full‑stack engineer to support the DX team, comfortable with Ruby on Rails, raw SQL, React, and TailwindCSS. You’ll own end‑to‑end features—from shaping vague problem statements with product and design to shipping high‑quality code and measuring impact, then iterating quickly. You’ll design, build, and maintain features using Rails, React, and Tailwind; write performant SQL; collaborate with product and design; own architecture, testing, rollout, monitoring, and continuous improvement of engineering practices around data correctness, reporting, and reliability.

Atlassian offers flexible work options—office, home, or hybrid—so employees can balance family, personal goals, and priorities, and they hire in any country where the company has a legal entity. They’re looking for a senior full-stack engineer to support the DX team, comfortable with Ruby on Rails, raw SQL, React, and TailwindCSS. The role involves designing, building, and maintaining full-stack features using Rails, React, and TailwindCSS, and writing performant SQL for complex queries and data workflows. You’ll collaborate with product and design to shape problems, refine requirements, and propose pragmatic technical solutions when specs are incomplete. You’ll own projects end-to-end—from architecture through rollout and iteration—maintaining a high bar for quality with tests and monitoring, and contributing to engineering practices around data correctness, reporting, and reliability.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity. The role is a senior full-stack engineer for the DX team, comfortable with Ruby on Rails, SQL, React, and TailwindCSS, working end-to-end on features. You’ll collaborate with product and design to clarify problems and propose pragmatic technical solutions when specs are unclear. Responsibilities include designing, building, and maintaining full-stack features, writing performant SQL for complex queries, owning projects from architecture through rollout and iteration, and maintaining high-quality code with tests and monitoring. The role also emphasizes improving engineering practices and standards, especially around data correctness, reporting, and reliability.

Atlassian offers flexible work options—office, home, or a hybrid setup—and hires in any country where they have a legal entity. They’re looking for a senior full-stack engineer to support the DX team, comfortable with Ruby on Rails, raw SQL, React, and TailwindCSS. The role involves end-to-end feature work: shaping vague problems with product and design, shipping high-quality code, and iterating based on impact. Key responsibilities include designing, building, and maintaining full-stack features, writing performant SQL for complex data needs, collaborating to refine requirements, and proposing pragmatic solutions when specs are unclear. The engineer will own projects end-to-end, ensure quality with testing and monitoring, and help improve engineering practices around data correctness, reporting, and reliability.

Atlassian supports flexible work locations and hires in any country where it has a legal entity, with DX—now part of Atlassian—helping companies build world-class engineering organizations. Based in downtown Salt Lake City, Atlassian works with industry leaders such as Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings to help their engineering teams thrive at scale. The Support Specialist role involves assisting customers in troubleshooting technical issues across DX’s Survey and Data Cloud products, including APIs, data ingestion pipelines, authentication configurations, and integrations with tools like GitHub, Jira, and Azure DevOps, as well as survey configuration and analysis. Responsibilities include customer advocacy, survey enablement, technical troubleshooting, omnichannel support via Slack, Microsoft Teams, email, and video calls, and documenting interactions to drive process improvements. This position offers the opportunity to work at the intersection of developer tools, data infrastructure, team feedback, and customer advocacy within a fast-paced, global organization, collaborating with Engineering and Customer Experience teams.

Atlassian offers flexible work locations—office, home, or a hybrid arrangement—and hires people in any country where the company has a legal entity. DX, now part of Atlassian and based in downtown Salt Lake City, helps companies build world-class engineering organizations by providing leaders with deep insights into developer experience and productivity, and counts Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings among its clients. As a Support Specialist, you will work with customers to understand and troubleshoot technical issues across the platform and integrations, requiring familiarity with APIs, data ingestion pipelines, authentication configurations, and connected engineering systems (e.g., GitHub, Jira, Azure DevOps). You will also support customers using our survey tools, assisting with survey configuration, deployment, and interpreting survey data alongside usage analytics to provide a holistic view of developer experience. You will be a key member of the support team, delivering omnichannel support via web, email, case updates, video or Slack-based interactions, and partnering with Engineering and Customer Experience teams to ensure product quality and share insights on recurring challenges or product gaps.

Atlassian allows employees to choose where they work (office, home, or hybrid) and hires in any country with a legal entity. The Manager, Sales Process & Productivity is a key leadership role in the Sales Acceleration team, leading a large group of Business Process Partners who support Sales, Success, IT, Ops, and other customer-facing functions. The ideal candidate will lead business analysts, drive strategy and vision to help stakeholders succeed, and collaborate with RevOps, Enablement, and Strategy to help the sales team hit goals. Responsibilities include building a process-improvement roadmap, owning a third-party Sales tool and driving its adoption, standardizing processes, and working with the AI Process Excellence Team to automate with AI/ML while mentoring the team. The role also covers supporting New Product Introduction and M&A integration, ensuring project value is quantified with clear metrics, coordinating with technology and enablement to communicate improvements, and acting as a trusted advisor to the sales organization.

Atlassian offers flexible work options—office, remote, or hybrid—and hires anywhere in a country where it has a legal entity. The Manager, Sales Process & Productivity is a key role in the Sales Acceleration team, leading a large group of Business Process Partners who work with leaders across Sales, Success, IT, Ops, and more. The team directly supports many customer-facing GTM functions, including Account Executives, Solution Engineers, and Solution Sales Executives, and the ideal candidate will lead a team of business analysts to elevate stakeholder success with strategy and vision. Responsibilities include guiding process and technology work for SMB and Enterprise Sales, building a roadmap for process improvement, owning a common third-party Sales tool, driving usage and standardization, and collaborating with the AI Process Excellence Team to apply AI/ML. Additional duties cover supporting New Product Introduction and M&A integrations across lead-to-cash and support processes, ensuring project value and metrics, collaborating with technology and Enablement teams, and acting as a trusted advisor to the business.

DX is a leading developer intelligence platform that helps quantify and improve developer experience and has recently been acquired by Atlassian. As Head of Engineering, you will report directly to the DX CEO/Co-Founder and oversee a multi‑team organization. This is a remote, distributed-first role where Atlassians can work from anywhere, but it requires 7+ hours of overlap with Mountain Time and some travel to the DX office in Salt Lake City. You will own day‑to‑day engineering execution for DX, lead managers and senior ICs delivering data pipelines, metrics engines, and AI‑powered analytics and dashboards, and work with enterprise customers and internal design partners to validate hypotheses. You will establish core engineering rituals and partner with Product and Design on a roadmap that balances near‑term value with long‑term platform and data investments.

DX is a leading developer intelligence platform recently acquired by Atlassian, helping quantify and improve developer experience. As Head of Engineering, you’ll report directly to the DX CEO/Co-Founder and oversee a multi‑team organization. Atlassians can work anywhere—office, home, or a mix—and interviews and onboarding are conducted virtually as part of a distributed-first approach; this is a remote position. The role requires 7+ hours of overlap with Mountain Time and some travel to the DX office in Salt Lake City. Responsibilities include owning day-to-day engineering execution for the DX platform, leading managers and senior ICs delivering data pipelines, metrics engines, and AI-powered analytics dashboards, establishing core engineering rituals such as planning, reviews, on-call, and incident management, collaborating with enterprise customers and design partners to validate hypotheses, and partnering with Product and Design on a roadmap balancing near-term value with long-term platform and data investments.

Atlassian supports flexible work locations—office, remote, or hybrid—and hires globally in countries where it has a legal entity. Atlassian Software Collection is a suite of AI-augmented tools designed to boost engineering productivity, developer experience, and software delivery, offering end-to-end visibility and governance across the software development lifecycle. The Head of Design will lead the Software Collection Design Team, setting the vision, strategy, and execution for design across a portfolio of AI-powered developer tools, in close partnership with product and engineering leadership. Key responsibilities include providing visionary leadership for AI-powered tooling and design systems, shaping design strategy for revenue-potential products, collaborating with engineering and product leaders to deliver top developer experiences, driving rapid experimentation and iteration, and guiding teams through transformation while maintaining high design craft. Must-haves include deep experience in developer productivity/experiences, technical depth to engage with engineering leaders, a proven track record of high craft standards, strong experimentation capabilities, and effective cross-functional leadership; nice-to-haves include AI integration experience, culture fit and ability to lead through ambiguity and organizational change.

Atlassian offers flexible work options (in-office, remote, or hybrid) and hires in any country where it has a legal entity to support employees’ family, personal goals, and other priorities. Atlassian Software Collection is a suite of AI-augmented tools designed to boost engineering productivity, developer experience, and software delivery standards, providing end-to-end visibility, automation, and governance across the software development lifecycle. The Head of Design will lead the Software Collection Design Team and work closely with product and engineering leadership to set the vision, strategy, and execution for design across a portfolio of AI-powered developer tools. Key responsibilities include providing visionary leadership in AI-powered tooling and design systems, setting design strategy, collaborating with engineering and product leadership, driving innovation and rapid iteration (MVP, agile), maintaining a high craft standard, leading designers, enabling transformation with cultural alignment, and representing design needs alongside engineers and product managers. Must-haves include deep experience in developer productivity/experiences, technical depth to spar with Heads of Engineering, a proven track record of high craft standards, and strong experimentation capabilities; nice-to-haves include AI product experience, culture fit, comfort with ambiguity, experience leading organizational transformation, high leadership IQ, and the ability to define vision and timelines for new greenfield products.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity, serving over 300,000 customers worldwide including NASA, IBM, and Coca-Cola. The company aims to unleash the potential of every team through its software, delivering exceptional customer impact and ongoing revenue growth, and promotes a “play as a team” culture where employees support one another and share knowledge. Sales roles offer strong earning potential and focus on building relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. You’ll develop and execute named account or territory plans, drive strategic sales initiatives, qualify leads, present and close deals, cultivate C-level relationships, understand client needs, and forecast with cross-functional collaboration. The role also involves traveling as needed, building sales strategies for designated territories or named accounts, serving as the main contact or escalation point, running strategy plays, and navigating complex sales cycles with cross-functional teamwork to identify opportunities.

Atlassian offers flexible work locations—office, home, or a hybrid model—and hires in every country where it has a legal entity. They serve more than 300,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, Booking.com, Heineken, IKEA, and Coca-Cola, with a goal to unleash each team's potential through software and drive revenue growth. Atlassian emphasizes a "play as a team" culture where employees support one another, celebrate wins, share knowledge, and feel like they are working with Atlassian rather than for it, with strong earning potential in the sales arena. As a sales team member, you will build and nurture relationships with key stakeholders, negotiate contracts, and collaborate with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Your duties include developing named account or territory plans, executing strategic sales plans, identifying and qualifying leads, expanding relationships at executive levels, forecasting, staying current on industry trends, traveling to meet clients, and leading strategy plays to win long-term opportunities in complex sales cycles.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally in countries with legal entities, serving over 300,000 customers worldwide. The mission is to unleash every team’s potential through software, with a culture built on “play as a team,” where colleagues support one another and share knowledge, and employees work with Atlassian, not for it. The sales role focuses on building relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams such as Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction, with strong earning potential in a vast enterprise market. You’ll develop and execute named account or territory plans, pursue strategic sales goals, identify and qualify leads, build relationships with key decision makers, understand customer needs, deliver sales presentations, negotiate contracts, and provide accurate forecasting and account planning, while staying updated on industry trends and traveling as necessary. You’ll also create and run sales strategies for designated territories or named accounts, serve as the main Atlassian contact or escalation point for those accounts, run strategy plays to identify opportunities and build long-term relationships, and navigate complex sales cycles through cross-functional collaboration with the Channel sales organization.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, serving over 300,000 customers worldwide. Their mission is to unleash the potential of every team through powerful software, built on a teamwork-driven culture where employees work with Atlassian, not for it. The sales role emphasizes strong earning potential and a hunter mindset, focusing on customer relationships, Fortune 500 solutions, and complex contract negotiations while collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. You’ll develop and execute named account or territory plans, strategic sales plans, qualify leads, build executive relationships, understand client needs, propose solutions, negotiate pricing, and provide accurate forecasting and account planning. You’ll also build sales strategies for designated territories or named accounts, serve as the main contact or escalation point, run strategy plays, manage complex sales cycles, collaborate cross-functionally with Channel sales, and travel as necessary to meet clients and industry events.

The role is hybrid and based in Salt Lake City, Utah, for DX, a fast-growing SaaS company that helps engineering leaders build high-performing teams and collects millions of data points daily to provide productivity insights for customers like Pinterest, GitHub, BNY, and Xero. DX has scaled profitably, tripling annual recurring revenue in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact for customers. The company values individual mastery—being the best at your craft—and rewards those who demonstrate it, while acknowledging that outcomes are influenced by factors beyond control. What you’ll do includes prospecting outbound and inbound leads, creating relationships and meetings with prospective businesses, delivering an extraordinary experience for software engineering leaders, learning personalized outreach and social selling, and partnering with account executives and the marketing team. What you’re after is a challenging, fast-paced environment with ownership without micromanagement, opportunities to level up skills and compensation, and a measurable impact on the company’s success.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The company’s mission is to reinvent B2B selling, built on products that delight customers and reduce friction to drive sales and adoption. The role is a highly visible strategic partner to Senior Sales Leadership, supporting EMEA Enterprise and Mid-Market Account Executive teams to drive operational excellence and scalable revenue growth. Responsibilities include field partnership and insights, forecasting and pipeline management, coverage and capacity planning, and sales process design and optimization, with a focus on adopting global franchised practices and leveraging AI and automation. The ideal candidate thrives in a fast-paced, high-growth environment, is highly organized and analytical, and will collaborate with Central Operations, Analytics, Systems, and Enablement teams to drive revenue growth.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a mix of both, and hires in any country where it has a legal entity. The company is on a mission to reinvent B2B selling, building a fast-growing, multi-billion business by delivering products that delight customers and reduce friction to drive sales and adoption. The described role is a highly visible strategic partner to Senior Sales Leadership, supporting EMEA Account Executives to drive operational excellence and accelerate revenue growth in a high-growth environment. Key responsibilities include field partnership and insights, forecasting and pipeline management, coverage/target/cacity planning, and design/optimization of sales processes with a focus on automation and scalability. It also emphasizes sales excellence evangelism, collaborating with Central Operations, Analytics, Systems, and Enablement to standardize, implement, and optimize processes, people, and technology to deliver revenue growth.

At Atlassian, you can choose to work in an office, from home, or a combination of both, and we hire in any country where we have a legal entity. We are on a mission to reinvent B2B selling, having built a fast-growing, multi-billion business by delighting customers and removing friction to drive sales and adoption. This highly visible role is a strategic partner to Senior Sales Leadership, supporting EMEA Enterprise and Mid-Market AE teams to drive operational excellence and accelerate revenue growth. The ideal candidate will blend operational rigor with a deep understanding of enterprise SaaS go-to-market motions and be able to bridge from a business intelligence analyst to the C-suite. Responsibilities include field partnership and insights, forecasting and pipeline management, coverage and capacity planning, sales process design and optimization, and evangelizing sales excellence while leveraging AI and automation in collaboration with cross-functional teams.

At Atlassian, employees can choose where they work—office, home, or a mix—and the company hires in any country where it has a legal entity to support family and personal priorities. The firm’s mission is to reinvent B2B selling, built on a fast-growing, multi-billion business that delights customers and reduces friction to drive sales and adoption. The described role is a highly visible strategic partner to Senior Sales Leadership, supporting EMEA Account Executive teams to drive operational excellence and accelerate revenue growth in a high-growth, collaborative environment. Responsibilities include field partnership and insights focused on the EMEA Enterprise and Mid-Market AE teams, as well as forecasting, pipeline management, coverage and capacity planning under the Sales Franchise operating model. Additional duties encompass sales process design and optimization, implementing global practices and automation for scale, pursuing AI opportunities, and partnering with Central Operations, Analytics, Systems, and Enablement to drive revenue growth.

Atlassian supports flexible work arrangements and global hiring, with this role being fully remote but based in the UK. You’ll join the Customer Success Management organization and report to the Head of Strategic Customer Success, leading a team of Strategic CSMs focused on high‑touch enterprise accounts to achieve OKRs, KPIs, and career progression. The mission is to deliver customer value and delight at scale by driving adoption, engagement, and outcomes through the Atlassian System of Work. You’ll help drive North Star metrics as large customers navigate their cloud journey and realize the full potential of Jira, Confluence, and Loom, in a rapidly growing team undergoing a multi‑year transformation toward $10B and beyond. Your responsibilities include team leadership and development, strategic execution and growth through Success Plans and market insights, operational excellence with KPI monitoring, and executive engagement plus cross‑functional collaboration with Sales, Product, and Channel to streamline processes and improve the customer experience.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has legal entities; this role is fully remote but must be located in the UK. It sits in the Customer Success Management organization and reports to the Head of Strategic Customer Success, leading a team of Strategic CSMs focused on high-touch enterprise accounts to hit OKRs, KPIs, and career progression. The mission is to deliver customer value at scale by driving adoption, engagement, and outcomes through the Atlassian System of Work, helping large customers navigate their cloud journey with products like Jira, Confluence, and Loom. Responsibilities include recruiting, onboarding, coaching, and developing the team to achieve department OKRs, overseeing a complex enterprise book, and guiding Success Plans for market expansion and value realization. Additional duties involve monitoring KPIs, providing strategic updates to senior leadership, managing executive-level relationships, and partnering cross-functionally with Sales, Product, and Channel teams to streamline processes and enhance the customer experience.

Atlassian offers flexible work options and hires globally where it has a legal entity; they’re seeking an experienced HR Business Partner to support the R&D organization, specifically Product & Design, on a 12-month basis, based in Australia with distributed teams. The role partners closely with senior Product & Design leaders as a trusted advisor on all people-related topics—org design, performance and talent, capability building, culture, and related programs. Responsibilities include diagnosing org health, shaping the long-term people agenda, organizational design and workforce planning, and using data-driven interventions to address gaps in product strategy, execution, craft quality, and cross-functional leadership. It also covers talent, performance and growth cycles, coaching leaders to build high-performing teams and strong succession pipelines, and working with Talent Acquisition on senior hiring, role design, and assessment approaches, while ensuring policy compliance and fair application under Australian law. Additionally, the role leads or supports change initiatives such as restructures and location strategy, partners with People CoEs to adapt global programs for R&D, and fosters an inclusive, psychologically safe, high-performing culture across Product & Design.

Atlassian offers flexible work options—office, remote, or a hybrid arrangement—and hires in any country where they have a legal entity, for a 12-month HR Business Partner role to support R&D Product & Design, based in Australia with distributed teams. You’ll partner closely with senior Product & Design leaders to translate business strategy into a clear people plan and diagnose org health across R&D to propose data-driven interventions. You’ll lead organisational design, restructures, and workforce planning aligned to product priorities, and act as a thought partner on culture, inclusion, leadership effectiveness, and how to build strong Product & Design organisations over time. You’ll manage performance and growth cycles, coach leaders to build high-performing teams with strong succession pipelines, and partner with Talent Acquisition on senior hiring and role design. You’ll provide pragmatic employee relations guidance under Australian law, ensure policy compliance, support rewards and compliance processes, drive change and culture initiatives, and collaborate with global centres of excellence to adapt programs for R&D while tracking engagement and progress.

As Zendesk's Technical Architect, you will understand, detail, and implement customer requirements within scope, and actively collaborate with customer SMEs to design the best Zendesk integration into their workflows. You will lead technically oriented conversations with current and prospective customers, work with Consulting, Support and Account Management teams to position and validate implementations, and translate highly technical concepts for executive stakeholders. You will design, prototype, and present technical solutions for customer use cases, suggest validated workarounds for product gaps, and lead highly technical discussions across a broad range of technologies. Requirements include a bachelor’s degree or equivalent with 1-2+ years delivering consulting services or programming in languages like Ruby, Python, Java, C#, or JavaScript; experience with RESTful APIs, backend and frontend development, and SaaS; strong analytical and communication skills; and English proficiency; nice-to-haves include Zendesk certifications (Administrator, App Developer 1) and hands-on Zendesk experience, and global-team experience. The role is hybrid, offering a mix of on-site and remote work, with Zendesk’s commitment to diversity and inclusion, and note that AI may be used to screen applications, with accommodations available for applicants with disabilities.

Zendesk is hiring an AI Services Consultant in Professional Services to lead AI-driven customer experience initiatives as the technical and product expert for the AI-powered Resolution Platform, guiding customers through rapid configuration and optimization. The role’s mission is to provide technical solutions and remove roadblocks, acting as a trusted advisor who helps customers navigate complex configurations to drive transformative business outcomes. Overarching objectives include accelerating time-to-value by driving adoption and operational excellence of Zendesk AI solutions, serving as the customer’s AI technical expert to turn goals into the right configurations and integrations, and leading end-to-end delivery with clear scope and timelines. Strategic accountabilities cover technical guidance on implementation, change management and training, successful project delivery, high customer satisfaction, and cross-functional collaboration to align the AI roadmap and achieve measurable business outcomes. Qualifications include a bachelor’s degree (advanced degrees or AI strategy/project management certifications preferred), 3+ years of related consulting/Professional Services experience, fluency in German and English, prior enterprise SaaS GTM experience, experience with adoption analytics and success plans, and a hybrid work model with some in-office time; Zendesk is an equal opportunity employer committed to diversity and inclusion.

Zendesk emphasizes that great products come from great people, collaboration, pragmatic agile processes, and owning the product to deliver value quickly. They are hiring a Senior Product Manager to lead a new Knowledge Graph team that ingests and models content for flagship AI experiences, enhancing the Knowledge product to help customers find answers faster and with richer context. The role spans multiple teams and requires prioritization, cross-functional collaboration with engineering, data science, and design, driving feature development, roadmapping, communicating vision, conducting user research, and ensuring data quality and governance. Qualifications include at least 5 years in SaaS product management, familiarity with AI/ML concepts (LLMs, RAG, embeddings), and experience with scalable content processing (NLP, OCR, document cleaning) in a multi-tenant environment, along with strong communication and collaborative problem-solving skills. Preferred domain knowledge includes proven knowledge graph development and related data science/NLP/OCR proficiency, and the company notes a hybrid work model, commitment to diversity and inclusion, and accommodations for applicants with disabilities.

- The Services Consultant will lead end-to-end technical delivery for customers, taking ownership from requirements gathering to go-live and ensuring solutions align with business goals. - Responsibilities include acting as a Zendesk for Contact Center subject matter expert, designing solutions with detailed Technical Design Documents, configuring AWS resources (Amazon Connect, CloudFormation, Lex, DynamoDB, Kinesis, IAM, S3), collaborating with cross-functional teams, training clients, and maintaining regular project communications with Engagement Managers. - Qualifications require 3+ years in a customer-facing role (preferably technical support or consulting), mandatory Amazon Connect experience, 3+ years building/deploying complex cloud-based solutions, experience in AWS environments, automation and integrations across contact centers, strong programming skills (Python/Lambda), and a hands-on, problem-solving mindset. - Zendesk emphasizes a supportive, diverse, and inclusive culture with competitive pay, hybrid/remote work options, and social impact initiatives, with a US base salary range of $137,000–$205,000 plus potential bonuses or incentives. - Zendesk is an equal opportunity employer and may use AI screening; they provide accommodations for applicants with disabilities and offer resources for understanding EEO rights and requesting accommodations.

The role is a Solutions Architect in pre-sales who will act as the technical expert to design and scope customized Zendesk-based solutions with potential customers in order to secure professional services engagements. Responsibilities include leading pre-sales technical scoping, creating detailed professional services estimates and proposals, articulating complex technical concepts to diverse audiences, maintaining deep Zendesk Contact Center expertise, and partnering with Professional Services for a smooth handoff to delivery. Qualifications require 3+ years of customer-facing experience, 3+ years building/migrating/deploying complex cloud solutions, AWS experience with Amazon Connect (must-have), the ability to translate business objectives into a technical solution and detailed project estimate, and exceptional communication and presentation skills. The US annualized OTE ranges from $165,000 to $247,000 with an 80/20 base/commission mix, and may include bonuses or incentives depending on factors like location and experience. Zendesk emphasizes its mission, hybrid work model, commitment to diversity and inclusion, and provides information on AI screening, equal opportunity employment, and reasonable accommodations for disabilities or veterans.

Zendesk is seeking an Employee Service Sales Specialist with a proven B2C sales track record to drive growth in its SaaS Employee Service offerings, expanding new customer bases and deepening partnerships. Responsibilities include positioning Employee Service use cases to HR and IT buyers, partnering with the sales team to manage the end-to-end cycle from discovery to close, and delivering ROI analyses to support purchasing decisions. The role also involves providing subject-matter expertise to the sales organization, ensuring understanding of ES ideal customer profiles and buying journeys, and owning quota accountability, while collaborating with product development to tailor solutions based on customer feedback. Qualifications include a BA/BS, at least 10 years in HR/IT service and operations management, a minimum of 3 years in Employee Service sales focused on HR/IT use cases, a proven track record of meeting targets, an entrepreneurial mindset, strong communication, and willingness to travel. The position requires being located in Mexico City or Estado de Mexico with a hybrid work model, and Zendesk emphasizes equal opportunity, diversity and inclusion, along with accommodations for applicants with disabilities, while AI may be used to screen applications.