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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 300,000 customers worldwide, and the Solutions Sales Executive help the largest of those accounts scale their investments in Atlassian.

Our Solutions Sales Executive team is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in Japan. Reporting to the Enterprise Sales Manager - Japan , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers in Japan.

In this role, you'll get to:

• Develop and execute a sales strategy to drive revenue growth for Jira Service Management in Japan market.

• Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.

• Work with cross-functional teams, including Account Executive, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.

• Represent Jira Service Management at industry events and conferences.

• Provide accurate sales forecasts and reports to senior management team located in Japan.

• Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

On your first day, we'll expect you to have:

• At least 10 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors

• Experience in the ITSM market and familiarity with any service management solutions is highly preferred.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and colleagues.

• Comfortable of making independent decision driving GTM campaign with other Atlassian team and channel partners in the Japan market.

• Fluency in Japanese and English is required.

If you are passionate about bringing Jira Service Management to the Japanese market, we encourage you to apply for this exciting opportunity.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 300,000 customers worldwide, and the Solutions Sales Executive help the largest of those accounts scale their investments in Atlassian.

Our Solutions Sales Executive team is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in Japan. Reporting to the Enterprise Sales Manager - Japan , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers in Japan.

In this role, you'll get to:

• Develop and execute a sales strategy to drive revenue growth for Jira Service Management in Japan market.

• Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.

• Work with cross-functional teams, including Account Executive, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.

• Represent Jira Service Management at industry events and conferences.

• Provide accurate sales forecasts and reports to senior management team located in Japan.

• Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

On your first day, we'll expect you to have:

• At least 10 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors

• Experience in the ITSM market and familiarity with any service management solutions is highly preferred.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and colleagues.

• Comfortable of making independent decision driving GTM campaign with other Atlassian team and channel partners in the Japan market.

• Fluency in Japanese and English is required.

If you are passionate about bringing Jira Service Management to the Japanese market, we encourage you to apply for this exciting opportunity.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Description:

We are seeking an experienced and dynamic Manager to lead our Jira Service Management (JSM) sales efforts in Japan. This role will report to the Enterprise Sales Manager of Atlassian Japan and will be responsible for driving revenue growth, building strategic relationships, and leading a team of high-performing solution sales professionals. The ideal candidate will have extensive experience in ITSM sales, a proven track record of exceeding sales targets, and the ability to work effectively in a fast-paced, cross-functional environment.

Key Responsibilities:

• Leadership and Team Management:

  • Lead, mentor, and develop a team of Solution Sales Executives to achieve and exceed sales targets for Jira Service Management in the Japan market.

  • Foster a collaborative and high-performance culture within the team.

• Sales Strategy and Execution:

  • Develop and implement a comprehensive sales strategy to drive revenue growth for Jira Service Management.

  • Define and communicate a clear vision and strategy for the territory, including funnel/account/territory status, resource requirements, challenges, and successes.

• Customer and Partner Engagement:

  • Build and maintain long-term relationships with top enterprise customers across the Japan market.

  • Work closely with local SI partners and other Atlassian teams to respond to RFPs/RFIs and drive co-sell and GTM campaigns.

  • Represent Jira Service Management at industry events and conferences.

• Cross-Functional Collaboration:

  • Collaborate with Account Executives, Marketing, Customer Success, Product, and Partner Management teams to ensure customer satisfaction and retention.

Qualifications:

• At least 10 years of experience in sales (w/ at least 2 years of team leading experience) with a proven track record of achieving and exceeding sales targets in technology vendors.

• Extensive experience in the ITSM market and familiarity with mainstream service management solutions.

• Proven experience working with Japan customers and local SI partners.

• Strong decision-making skills and the ability to drive co-sell and GTM campaigns.

• Native level Japanese and business level English are required.

• Certified in ITIL is a plus but not mandatory.