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deep insights into the Atlassian community

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in US timezones.

Your future team

The Trust Engagement team is a globally distributed team of risk professionals that help our customers to perform risk assessments they require to trust our company and products.

We are a focused group committed to ensuring that customers trust our on-premise Products and their data in our Cloud Products. We value diverse thinking and creativity, so we can support each other and do interesting things. You will work with the whole Atlassian team to improve our Trust Program and story.

Atlassian is rapidly growing our Trust Engagement team and we need experienced and motivated people to help us meet our goals. As a Principal Trust Analyst, you will drive the growth and expansion of how we promote customer trust.

What you'll do

You will oversee the team's interactions with Trust & Security, Compliance, Privacy, Legal, Operational, and SRE teams, Internal IT, Field Operations, Customer Support, and Go-To-Market Teams. Your primary focus will be on enhancing Trust & Security practices, driving strategic enhancements to our internal processes and controls, influencing security and compliance product features, and strengthening customer engagement. You will never have a dull moment as you enable our customers' Trust in Atlassian by understanding and meeting a wide range of customers current and future expectations as it relates to trust in both on-premise and SaaS products.

In this role, you will:

• Represent Atlassian with our Public Sector & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long-term customer retention;

• Be accountable for engaging in a variety of Atlassian public sector customer-facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures.

• Manage complex customer security reviews from public sector agencies and government contractors in the US.

• Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements

• Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

• Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations

• Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers

• Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.

• Mentor team through technical leadership and knowledge sharing

Your background:

• On your first day, we’ll expect you to have:

  • 10+ years experience working with Public Sector agencies and government contractors in Security, Governance, Risk and Compliance domain areas;

  • Expertise to guide discussions about security and risk trade-offs;

  • Customer-facing or consulting engagement experience;

  • Success with customer, executive, or board member briefings on strategy.

  • Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)

  • Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions;

  • Experience in a large-scale enterprise SaaS solutions;

• It's phenomenal, but not required, if you have:

  • Experience participating in customer-facing incident response functions;

  • Experience operating on a globally distributed team.

  • Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in US timezones.

Your future team

The Trust Engagement team is a globally distributed team of risk professionals that help our customers to perform risk assessments they require to trust our company and products.

We are a focused group committed to ensuring that customers trust our on-premise Products and their data in our Cloud Products. We value diverse thinking and creativity, so we can support each other and do interesting things. You will work with the whole Atlassian team to improve our Trust Program and story.

Atlassian is rapidly growing our Trust Engagement team and we need experienced and motivated people to help us meet our goals. As a Principal Trust Analyst, you will drive the growth and expansion of how we promote customer trust.

What you'll do

You will oversee the team's interactions with Trust & Security, Compliance, Privacy, Legal, Operational, and SRE teams, Internal IT, Field Operations, Customer Support, and Go-To-Market Teams. Your primary focus will be on enhancing Trust & Security practices, driving strategic enhancements to our internal processes and controls, influencing security and compliance product features, and strengthening customer engagement. You will never have a dull moment as you enable our customers' Trust in Atlassian by understanding and meeting a wide range of customers current and future expectations as it relates to trust in both on-premise and SaaS products.

In this role, you will:

• Represent Atlassian with our Public Sector & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long-term customer retention;

• Be accountable for engaging in a variety of Atlassian public sector customer-facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures.

• Manage complex customer security reviews from public sector agencies and government contractors in the US.

• Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements

• Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

• Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations

• Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers

• Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.

• Mentor team through technical leadership and knowledge sharing

Your background:

• On your first day, we’ll expect you to have:

  • 10+ years experience working with Public Sector agencies and government contractors in Security, Governance, Risk and Compliance domain areas;

  • Expertise to guide discussions about security and risk trade-offs;

  • Customer-facing or consulting engagement experience;

  • Success with customer, executive, or board member briefings on strategy.

  • Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)

  • Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions;

  • Experience in a large-scale enterprise SaaS solutions;

• It's phenomenal, but not required, if you have:

  • Experience participating in customer-facing incident response functions;

  • Experience operating on a globally distributed team.

  • Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in US timezones.

Your future team

The Trust Engagement team is a globally distributed team of risk professionals that help our customers to perform risk assessments they require to trust our company and products.

We are a focused group committed to ensuring that customers trust our on-premise Products and their data in our Cloud Products. We value diverse thinking and creativity, so we can support each other and do interesting things. You will work with the whole Atlassian team to improve our Trust Program and story.

Atlassian is rapidly growing our Trust Engagement team and we need experienced and motivated people to help us meet our goals. As a Principal Trust Analyst, you will drive the growth and expansion of how we promote customer trust.

What you'll do

You will oversee the team's interactions with Trust & Security, Compliance, Privacy, Legal, Operational, and SRE teams, Internal IT, Field Operations, Customer Support, and Go-To-Market Teams. Your primary focus will be on enhancing Trust & Security practices, driving strategic enhancements to our internal processes and controls, influencing security and compliance product features, and strengthening customer engagement. You will never have a dull moment as you enable our customers' Trust in Atlassian by understanding and meeting a wide range of customers current and future expectations as it relates to trust in both on-premise and SaaS products.

In this role, you will:

• Represent Atlassian with our Public Sector & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long-term customer retention;

• Be accountable for engaging in a variety of Atlassian public sector customer-facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures.

• Manage complex customer security reviews from public sector agencies and government contractors in the US.

• Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements

• Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

• Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations

• Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers

• Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.

• Mentor team through technical leadership and knowledge sharing

Your background:

• On your first day, we’ll expect you to have:

  • 10+ years experience working with Public Sector agencies and government contractors in Security, Governance, Risk and Compliance domain areas;

  • Expertise to guide discussions about security and risk trade-offs;

  • Customer-facing or consulting engagement experience;

  • Success with customer, executive, or board member briefings on strategy.

  • Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)

  • Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions;

  • Experience in a large-scale enterprise SaaS solutions;

• It's phenomenal, but not required, if you have:

  • Experience participating in customer-facing incident response functions;

  • Experience operating on a globally distributed team.

  • Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• You will maximise customer retention rates through inside sales techniques over the phone and email

• You will look after a high-volume of sales opportunities through different platforms and products in the South East Asia market

• You will manage renewals across differing engagement models (enterprise subscription renewal outreach, proactive cloud migration outreach, proactive expansion outreach)

• You are going to increase customer awareness of Atlassian's product portfolio to find opportunities for platform migrations and up-selling during the renewals cycle

• You will maintain an understanding of product updates and new offerings and articulate those improvements to customers as you build customer relationships throughout the renewal lifecycle

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Overview

To help our teams work together effectively, this role is fully remote, but requires you to be located in Australia. We are looking for an Account Executive to join our APAC Mid-Market team, reporting to APAC Mid-Market Sales Manager. You will manage accounts for our Southeast Asia-based customers helping these customers scale their use of solutions and services across multiple areas such as Agile / DevOps, Work Management and IT Service Management. As a member of the team, you will build relationships with customers and external partners, and collaborate with our internal teams to ensure customer satisfaction.

Our Mid-Market sales team manages a portfolio of named customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, you will serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in US timezones.

Your future team

The Trust Engagement team is a globally distributed team of risk professionals that help our customers to perform risk assessments they require to trust our company and products.

We are a focused group committed to ensuring that customers trust our on-premise Products and their data in our Cloud Products. We value diverse thinking and creativity, so we can support each other and do interesting things. You will work with the whole Atlassian team to improve our Trust Program and story.

Atlassian is rapidly growing our Trust Engagement team and we need experienced and motivated people to help us meet our goals. As a Principal Trust Analyst, you will drive the growth and expansion of how we promote customer trust.

What you'll do

You will oversee the team's interactions with Trust & Security, Compliance, Privacy, Legal, Operational, and SRE teams, Internal IT, Field Operations, Customer Support, and Go-To-Market Teams. Your primary focus will be on enhancing Trust & Security practices, driving strategic enhancements to our internal processes and controls, influencing security and compliance product features, and strengthening customer engagement. You will never have a dull moment as you enable our customers' Trust in Atlassian by understanding and meeting a wide range of customers current and future expectations as it relates to trust in both on-premise and SaaS products.

In this role, you will:

• Represent Atlassian with our Public Sector & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long-term customer retention;

• Be accountable for engaging in a variety of Atlassian public sector customer-facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures.

• Manage complex customer security reviews from public sector agencies and government contractors in the US.

• Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements

• Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

• Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations

• Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers

• Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.

• Mentor team through technical leadership and knowledge sharing

Your background:

• On your first day, we’ll expect you to have:

  • 10+ years experience working with Public Sector agencies and government contractors in Security, Governance, Risk and Compliance domain areas;

  • Expertise to guide discussions about security and risk trade-offs;

  • Customer-facing or consulting engagement experience;

  • Success with customer, executive, or board member briefings on strategy.

  • Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)

  • Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions;

  • Experience in a large-scale enterprise SaaS solutions;

• It's phenomenal, but not required, if you have:

  • Experience participating in customer-facing incident response functions;

  • Experience operating on a globally distributed team.

  • Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s partner network is committed to helping unleash the potential of every team. Our partners complement Atlassian business with consulting, implementation services, and unique solutions, including industry specializations and geographic coverage that help our customers better use – and expand their use of – Atlassian products. As our primary services arm, we count on our partners to help our customers succeed.

The Atlassian US Commercial Channel team is responsible for a best-in-class community of advanced Solution Partners with deep expertise in Atlassian solutions including Cloud, ITSM and Agile at Scale. We leverage the Atlassian Partner Program and Atlassian Solutions to develop meaningful business practices with partners that deliver out-sized customer impact. The Partner Manager collaborates effectively both internally and externally to develop and drive a high-impact joint business plan that accelerates Atlassian customer success and business objectives.

In this role you’ll get to:

• Develop high growth partner plans

• Identify and execute pipeline generation activities in enterprise

• Leverage and guide internal resources to enable partner business practice expansion

• Foster partner relations with Atlassian from C-suite to account executives

• Create and maintain transparency and accountability by executing a comprehensive governance model

Key result areas:

• Growth of partner generated pipeline for Atlassian solutions and partner services

• Increasing partner services attach rates to Atlassian sales

• Enabling partners to providing high quality services as measured by CSAT and NPS

• Accelerate Atlassian product bookings by facilitating successful co-selling activities

On your first day we’ll expect you to have:

• 10 years of experience in enterprise software channel and alliances

• 5 years of experience in partner account management for value-added reseller and regional system integrators

• Demonstrated expertise in value-based selling and partner business planning

• Passionate team player, obsessed with learning new things and strong communication skills

• This role requires 30-40% travel

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s partner network is committed to helping unleash the potential of every team. Our partners complement Atlassian business with consulting, implementation services, and unique solutions, including industry specializations and geographic coverage that help our customers better use – and expand their use of – Atlassian products. As our primary services arm, we count on our partners to help our customers succeed.

The Atlassian US Commercial Channel team is responsible for a best-in-class community of advanced Solution Partners with deep expertise in Atlassian solutions including Cloud, ITSM and Agile at Scale. We leverage the Atlassian Partner Program and Atlassian Solutions to develop meaningful business practices with partners that deliver out-sized customer impact. The Partner Manager collaborates effectively both internally and externally to develop and drive a high-impact joint business plan that accelerates Atlassian customer success and business objectives.

In this role you’ll get to:

• Develop high growth partner plans

• Identify and execute pipeline generation activities in enterprise

• Leverage and guide internal resources to enable partner business practice expansion

• Foster partner relations with Atlassian from C-suite to account executives

• Create and maintain transparency and accountability by executing a comprehensive governance model

Key result areas:

• Growth of partner generated pipeline for Atlassian solutions and partner services

• Increasing partner services attach rates to Atlassian sales

• Enabling partners to providing high quality services as measured by CSAT and NPS

• Accelerate Atlassian product bookings by facilitating successful co-selling activities

On your first day we’ll expect you to have:

• 10 years of experience in enterprise software channel and alliances

• 5 years of experience in partner account management for value-added reseller and regional system integrators

• Demonstrated expertise in value-based selling and partner business planning

• Passionate team player, obsessed with learning new things and strong communication skills

• This role requires 30-40% travel

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s partner network is committed to helping unleash the potential of every team. Our partners complement Atlassian business with consulting, implementation services, and unique solutions, including industry specializations and geographic coverage that help our customers better use – and expand their use of – Atlassian products. As our primary services arm, we count on our partners to help our customers succeed.

The Atlassian US Commercial Channel team is responsible for a best-in-class community of advanced Solution Partners with deep expertise in Atlassian solutions including Cloud, ITSM and Agile at Scale. We leverage the Atlassian Partner Program and Atlassian Solutions to develop meaningful business practices with partners that deliver out-sized customer impact. The Partner Manager collaborates effectively both internally and externally to develop and drive a high-impact joint business plan that accelerates Atlassian customer success and business objectives.

In this role you’ll get to:

• Develop high growth partner plans

• Identify and execute pipeline generation activities in enterprise

• Leverage and guide internal resources to enable partner business practice expansion

• Foster partner relations with Atlassian from C-suite to account executives

• Create and maintain transparency and accountability by executing a comprehensive governance model

Key result areas:

• Growth of partner generated pipeline for Atlassian solutions and partner services

• Increasing partner services attach rates to Atlassian sales

• Enabling partners to providing high quality services as measured by CSAT and NPS

• Accelerate Atlassian product bookings by facilitating successful co-selling activities

On your first day we’ll expect you to have:

• 10 years of experience in enterprise software channel and alliances

• 5 years of experience in partner account management for value-added reseller and regional system integrators

• Demonstrated expertise in value-based selling and partner business planning

• Passionate team player, obsessed with learning new things and strong communication skills

• This role requires 30-40% travel

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s partner network is committed to helping unleash the potential of every team. Our partners complement Atlassian business with consulting, implementation services, and unique solutions, including industry specializations and geographic coverage that help our customers better use – and expand their use of – Atlassian products. As our primary services arm, we count on our partners to help our customers succeed.

The Atlassian US Commercial Channel team is responsible for a best-in-class community of advanced Solution Partners with deep expertise in Atlassian solutions including Cloud, ITSM and Agile at Scale. We leverage the Atlassian Partner Program and Atlassian Solutions to develop meaningful business practices with partners that deliver out-sized customer impact. The Partner Manager collaborates effectively both internally and externally to develop and drive a high-impact joint business plan that accelerates Atlassian customer success and business objectives.

In this role you’ll get to:

• Develop high growth partner plans

• Identify and execute pipeline generation activities in enterprise

• Leverage and guide internal resources to enable partner business practice expansion

• Foster partner relations with Atlassian from C-suite to account executives

• Create and maintain transparency and accountability by executing a comprehensive governance model

Key result areas:

• Growth of partner generated pipeline for Atlassian solutions and partner services

• Increasing partner services attach rates to Atlassian sales

• Enabling partners to providing high quality services as measured by CSAT and NPS

• Accelerate Atlassian product bookings by facilitating successful co-selling activities

On your first day we’ll expect you to have:

• 10 years of experience in enterprise software channel and alliances

• 5 years of experience in partner account management for value-added reseller and regional system integrators

• Demonstrated expertise in value-based selling and partner business planning

• Passionate team player, obsessed with learning new things and strong communication skills

• This role requires 30-40% travel

We’re is seeking a Benefits Strategy & Enablement, Program Manager who is a dynamic individual able to drive innovative, transformational benefits initiatives while partnering with the team and internal stakeholders to tackle complex business challenges. This hands-on role requires strategic thinking, balancing big-picture vision with attention to detail. While experience in Total Rewards, particularly in Benefits, is preferred, it is not a requirement.

Success in this role means delivering impactful results through others and yourself, owning the transformation of our benefits programs by implementing forward-thinking solutions that align with our People Team strategy and enhance Atlassian’s employee benefits value proposition.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Join our team and help us unleash the potential of every Atlassian. 

In this role, you'll be responsible for:

• Owning the transformation of our benefits programs by identifying and implementing innovative solutions that address evolving business needs. You’ll evaluate current programs, propose enhancements, and drive new benefits offerings that align with our strategic goals, ensuring their successful adoption across the organisation.

• Contribute to program/policy design, incubation, and launch of targeted new benefits to enhance our employees’ experience, growth, and impact.

• Manage the execution and delivery of benefits projects, ensuring they are completed on time, within scope, and aligned with the People Team and the organisation's overall goals.

• Identify opportunities to increase effectiveness through innovative solutions and bring them to life within the Benefits portfolio.

• Monitor and advocate for global trends and emerging best practices to ensure our benefits programs remain competitive and aligned with market expectations.

• Collaborate with internal stakeholders to inform, influence, and help drive key benefits projects aligned with our shared goals.

We’re is seeking a Benefits Strategy & Enablement, Program Manager who is a dynamic individual able to drive innovative, transformational benefits initiatives while partnering with the team and internal stakeholders to tackle complex business challenges. This hands-on role requires strategic thinking, balancing big-picture vision with attention to detail. While experience in Total Rewards, particularly in Benefits, is preferred, it is not a requirement.

Success in this role means delivering impactful results through others and yourself, owning the transformation of our benefits programs by implementing forward-thinking solutions that align with our People Team strategy and enhance Atlassian’s employee benefits value proposition.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Join our team and help us unleash the potential of every Atlassian. 

In this role, you'll be responsible for:

• Owning the transformation of our benefits programs by identifying and implementing innovative solutions that address evolving business needs. You’ll evaluate current programs, propose enhancements, and drive new benefits offerings that align with our strategic goals, ensuring their successful adoption across the organisation.

• Contribute to program/policy design, incubation, and launch of targeted new benefits to enhance our employees’ experience, growth, and impact.

• Manage the execution and delivery of benefits projects, ensuring they are completed on time, within scope, and aligned with the People Team and the organisation's overall goals.

• Identify opportunities to increase effectiveness through innovative solutions and bring them to life within the Benefits portfolio.

• Monitor and advocate for global trends and emerging best practices to ensure our benefits programs remain competitive and aligned with market expectations.

• Collaborate with internal stakeholders to inform, influence, and help drive key benefits projects aligned with our shared goals.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Description

As a Business Process Associate, you will drive continuous improvements to the way our Field Operations teams get things done. The ideal candidate is someone who can identify process gaps and propose improvements to improve processes. If you are highly analytical and can expertly navigate and create processes independently, this opportunity might be for you.

In this role:

• You get to facilitate workshops, create and update process documentation

• You will be working with business owners and IT to prioritize issue resolution

• You will participate in user acceptance, smoke testing, and implementation activities

• You'll get to systematize and process issues for triage and resolution

• You are to Identify process improvements to reduce critical issues and increase efficiency

• You will track metrics across improvements, defects, and raised issues

• You will troubleshoot system issues prior to raising it to IT

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s partner network is committed to helping unleash the potential of every team. Our partners complement Atlassian business with consulting, implementation services, and unique solutions, including industry specializations and geographic coverage that help our customers better use – and expand their use of – Atlassian products. As our primary services arm, we count on our partners to help our customers succeed.

The Atlassian US Commercial Channel team is responsible for a best-in-class community of advanced Solution Partners with deep expertise in Atlassian solutions including Cloud, ITSM and Agile at Scale. We leverage the Atlassian Partner Program and Atlassian Solutions to develop meaningful business practices with partners that deliver out-sized customer impact. The Partner Manager collaborates effectively both internally and externally to develop and drive a high-impact joint business plan that accelerates Atlassian customer success and business objectives.

In this role you’ll get to:

• Develop high growth partner plans

• Identify and execute pipeline generation activities in enterprise

• Leverage and guide internal resources to enable partner business practice expansion

• Foster partner relations with Atlassian from C-suite to account executives

• Create and maintain transparency and accountability by executing a comprehensive governance model

Key result areas:

• Growth of partner generated pipeline for Atlassian solutions and partner services

• Increasing partner services attach rates to Atlassian sales

• Enabling partners to providing high quality services as measured by CSAT and NPS

• Accelerate Atlassian product bookings by facilitating successful co-selling activities

On your first day we’ll expect you to have:

• 10 years of experience in enterprise software channel and alliances

• 5 years of experience in partner account management for value-added reseller and regional system integrators

• Demonstrated expertise in value-based selling and partner business planning

• Passionate team player, obsessed with learning new things and strong communication skills

• This role requires 30-40% travel

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Description

As a Business Process Associate, you will drive continuous improvements to the way our Field Operations teams get things done. The ideal candidate is someone who can identify process gaps and propose improvements to improve processes. If you are highly analytical and can expertly navigate and create processes independently, this opportunity might be for you.

In this role:

• You get to facilitate workshops, create and update process documentation

• You will be working with business owners and IT to prioritize issue resolution

• You will participate in user acceptance, smoke testing, and implementation activities

• You'll get to systematize and process issues for triage and resolution

• You are to Identify process improvements to reduce critical issues and increase efficiency

• You will track metrics across improvements, defects, and raised issues

• You will troubleshoot system issues prior to raising it to IT

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This can be a remote position. To help our teams work together effectively, this role requires you to be located in the east coast of Australia !

Your future team

We’re looking for a Contingent Worker Specialist to join our procurement team.

You'll report to the Head of Procurement Excellence, and join Atlassian's global procurement team consisting of a highly performing, collaborative group of professionals. You’ll be part of the team focused on ensuring our contingent worker (CW) program is operating efficiently, is compliant and providing a high-quality business experience.

You'll work with multiple teams at all levels across Atlassian in the management of our CW program, implement efficiency transformation projects and strategy and improve the user experience.

What you'll do

• Manage the operations of the CW program, ensuring efficiency throughout the non-FTE life-cycle

• Collaborate with cross-functional partners such as Employment Law, HR Operations, Brand & Marketing, and Talent Acquisition on CW projects, solutions and issues.

• Provide support for hiring managers concerning CW guidelines and procedures, ensuring a high user experience

• Monitor new resource requests, supplier communications and requisitions.

• Act as the first escalation point for CW program support and issue resolution.

• Monitor program level data indicators and Service level agreements

• Manage supplier relationships; SOW contract compliance, delivery, issues and risks etc.

• Implement efficiency and transformation projects

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This can be a remote position. To help our teams work together effectively, this role requires you to be located in the east coast of Australia !

Your future team

We’re looking for a Contingent Worker Specialist to join our procurement team.

You'll report to the Head of Procurement Excellence, and join Atlassian's global procurement team consisting of a highly performing, collaborative group of professionals. You’ll be part of the team focused on ensuring our contingent worker (CW) program is operating efficiently, is compliant and providing a high-quality business experience.

You'll work with multiple teams at all levels across Atlassian in the management of our CW program, implement efficiency transformation projects and strategy and improve the user experience.

What you'll do

• Manage the operations of the CW program, ensuring efficiency throughout the non-FTE life-cycle

• Collaborate with cross-functional partners such as Employment Law, HR Operations, Brand & Marketing, and Talent Acquisition on CW projects, solutions and issues.

• Provide support for hiring managers concerning CW guidelines and procedures, ensuring a high user experience

• Monitor new resource requests, supplier communications and requisitions.

• Act as the first escalation point for CW program support and issue resolution.

• Monitor program level data indicators and Service level agreements

• Manage supplier relationships; SOW contract compliance, delivery, issues and risks etc.

• Implement efficiency and transformation projects

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

Your future team

Atlassian is in search of a Credit and Collections Manager to take on a pivotal role in overseeing the credit management process, managing the Accounts Receivable portfolio, and ensuring timely collections to optimize cash flow.  The responsibilities include assessing credit risk, executing collection strategies, fostering strong customer relationships to drive sustainable growth and continuous dedication to process improvements.

If you believe you are ready to be part of an amazing company, we'll be glad to have you on board.

Key responsibilities

Credit Check Management

• Ensure that credit checks are conducted in compliance with the approved credit policies and procedures.

• Collaborate closely with sales teams to align credit decisions.

• Report any potential customer credit issues to effectively minimize and mitigate risk.

• Develop and implement new strategies and reporting methods to further enhance the credit management process.

Collection Management

• Oversee the collections process, ensuring successful achievement of the collection targets

• Ensure the collection process are conducted in adherence to company policy.

• Develop and implement innovative collection strategies to increase effectiveness of the collection process.

• Conduct regular reviews of the collection, allowance for doubtful accounts and the write-off policy.

• Manage escalations and resolve high-level disputes.

• Oversee and approve write-off for uncollectible debts

• Analyze collection metrics, such as Days Sales Outstanding (DSO), collections efficiency index (CEI), and average days delinquent (ADD).

• Report on collection activity and accounts receivable status

• Establish and sustain relationships with customers and internal stakeholders to ensure efficient communication and resolution of collection-related concerns.

• Identify the process pain points and work with Finance Technology team to develop a solution.

Accounting Close, Reporting and Compliance Task

• Ensure that tasks and reporting deliverables for month-end and quarter-end closing are met. Monitor the timely and accurate preparation of AR subledger to general ledger reconciliations, aging analyses, provisions for bad debts, and fluctuation variance analyses for all AR accounts.

• Collaborate with Finance Technology teams to address technical challenges that may impede the timely closure of the accounting period.

• Ensure compliance to internal controls and accounting policies

• Collaborate with different accounting teams on tasks related to receivables.

• Adherence to SOX controls and implementing compensating controls to prevent process deficiencies.

• Supervise the fulfillment of audit requirements for both external and internal auditors of the company.

• Execute ad hoc duties and other related activities as needed and directed.

People Management

• Provides daily supervision and guidance to the accounts receivable staff.

• Manages team performance reviews and mentors team members towards career growth and continuous performance improvement.

• Ensure that team productivity analysis and individual KPI metrics are regularly updated.

• Performs volume and capacity analysis to ensure headcount requests are properly justified.

• Promote process simplification and a continuous improvement mindset among the accounts receivable staff.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

Your future team

Atlassian is in search of a Credit and Collections Manager to take on a pivotal role in overseeing the credit management process, managing the Accounts Receivable portfolio, and ensuring timely collections to optimize cash flow.  The responsibilities include assessing credit risk, executing collection strategies, fostering strong customer relationships to drive sustainable growth and continuous dedication to process improvements.

If you believe you are ready to be part of an amazing company, we'll be glad to have you on board.

Key responsibilities

Credit Check Management

• Ensure that credit checks are conducted in compliance with the approved credit policies and procedures.

• Collaborate closely with sales teams to align credit decisions.

• Report any potential customer credit issues to effectively minimize and mitigate risk.

• Develop and implement new strategies and reporting methods to further enhance the credit management process.

Collection Management

• Oversee the collections process, ensuring successful achievement of the collection targets

• Ensure the collection process are conducted in adherence to company policy.

• Develop and implement innovative collection strategies to increase effectiveness of the collection process.

• Conduct regular reviews of the collection, allowance for doubtful accounts and the write-off policy.

• Manage escalations and resolve high-level disputes.

• Oversee and approve write-off for uncollectible debts

• Analyze collection metrics, such as Days Sales Outstanding (DSO), collections efficiency index (CEI), and average days delinquent (ADD).

• Report on collection activity and accounts receivable status

• Establish and sustain relationships with customers and internal stakeholders to ensure efficient communication and resolution of collection-related concerns.

• Identify the process pain points and work with Finance Technology team to develop a solution.

Accounting Close, Reporting and Compliance Task

• Ensure that tasks and reporting deliverables for month-end and quarter-end closing are met. Monitor the timely and accurate preparation of AR subledger to general ledger reconciliations, aging analyses, provisions for bad debts, and fluctuation variance analyses for all AR accounts.

• Collaborate with Finance Technology teams to address technical challenges that may impede the timely closure of the accounting period.

• Ensure compliance to internal controls and accounting policies

• Collaborate with different accounting teams on tasks related to receivables.

• Adherence to SOX controls and implementing compensating controls to prevent process deficiencies.

• Supervise the fulfillment of audit requirements for both external and internal auditors of the company.

• Execute ad hoc duties and other related activities as needed and directed.

People Management

• Provides daily supervision and guidance to the accounts receivable staff.

• Manages team performance reviews and mentors team members towards career growth and continuous performance improvement.

• Ensure that team productivity analysis and individual KPI metrics are regularly updated.

• Performs volume and capacity analysis to ensure headcount requests are properly justified.

• Promote process simplification and a continuous improvement mindset among the accounts receivable staff.

Working at Atlassian

Join the TEAM! We are a fast-paced tech company where innovation thrives, and individuals have the opportunity to do their best work. We believe diversity, equity, and inclusion are not only fundamental values but also strategic imperatives. We are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives.

We are looking for a dedicated and seasoned Diversity, Equity, and Inclusion (DEI) Business Partner to become part of our team. The perfect candidate will possess strong strategic acumen along with an in-depth comprehension of DEI principles and best practices. They will work closely with various stakeholders throughout their partner organization to formulate and execute initiatives that foster diversity, equity, and inclusion while driving transformation. We are in search of a strategic and outcome-oriented partner to play a pivotal part in aligning our DEI endeavors with our business goals and objectives. Your responsibilities will include collaborating with senior leadership, HR, and other key stakeholders to develop and implement initiatives that promote diversity, equity, and inclusion while driving business accomplishments.

• Partner with senior leadership within the partner organization to identify gaps and integrate DEI principles into the overall business strategy, aligning it with our organizational goals and objectives.

• Develop business-specific strategies to enhance equity throughout the employee lifecycle, incorporating key success metrics for tracking progress.

• Define and report on key performance indicators (KPIs) for diversity, equity, and inclusion (DEI) outcomes throughout the organization to assess overall organizational well-being and hold leaders responsible for achieving DEI objectives.

• Champion DEI through partnerships and work collaboratively throughout the business to create a cohesive and productive work environment.

• Use data and analytics to ensure processes and products continue to drive fair and equitable outcomes.

• Serve as an advocate of the most marginalized employees by shaping strategies that ensure an equitable environment where everyone can do their best work.

• Work closely with HR to collaborate on enabling managers to create and execute diversity recruiting, development, and retention strategies aimed at attracting and retaining top talent from diverse backgrounds.

• Analyze the data and metrics to assess the influence of DEI initiatives on crucial business outcomes, such as employee engagement, retention, and performance.

• Partner with the DEI Center of Excellence to implement programs aimed at promoting awareness, DEI competency, and inclusive leadership behaviors among managers and employees.

• Stay updated on industry trends and best practices in diversity, equity, and inclusion to utilize this knowledge for fostering ongoing improvement and innovation.

Working at Atlassian

Join the TEAM! We are a fast-paced tech company where innovation thrives, and individuals have the opportunity to do their best work. We believe diversity, equity, and inclusion are not only fundamental values but also strategic imperatives. We are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives.

We are looking for a dedicated and seasoned Diversity, Equity, and Inclusion (DEI) Business Partner to become part of our team. The perfect candidate will possess strong strategic acumen along with an in-depth comprehension of DEI principles and best practices. They will work closely with various stakeholders throughout their partner organization to formulate and execute initiatives that foster diversity, equity, and inclusion while driving transformation. We are in search of a strategic and outcome-oriented partner to play a pivotal part in aligning our DEI endeavors with our business goals and objectives. Your responsibilities will include collaborating with senior leadership, HR, and other key stakeholders to develop and implement initiatives that promote diversity, equity, and inclusion while driving business accomplishments.

• Partner with senior leadership within the partner organization to identify gaps and integrate DEI principles into the overall business strategy, aligning it with our organizational goals and objectives.

• Develop business-specific strategies to enhance equity throughout the employee lifecycle, incorporating key success metrics for tracking progress.

• Define and report on key performance indicators (KPIs) for diversity, equity, and inclusion (DEI) outcomes throughout the organization to assess overall organizational well-being and hold leaders responsible for achieving DEI objectives.

• Champion DEI through partnerships and work collaboratively throughout the business to create a cohesive and productive work environment.

• Use data and analytics to ensure processes and products continue to drive fair and equitable outcomes.

• Serve as an advocate of the most marginalized employees by shaping strategies that ensure an equitable environment where everyone can do their best work.

• Work closely with HR to collaborate on enabling managers to create and execute diversity recruiting, development, and retention strategies aimed at attracting and retaining top talent from diverse backgrounds.

• Analyze the data and metrics to assess the influence of DEI initiatives on crucial business outcomes, such as employee engagement, retention, and performance.

• Partner with the DEI Center of Excellence to implement programs aimed at promoting awareness, DEI competency, and inclusive leadership behaviors among managers and employees.

• Stay updated on industry trends and best practices in diversity, equity, and inclusion to utilize this knowledge for fostering ongoing improvement and innovation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an outstanding Employee Relations Partner with a passion for delivering appropriate solutions for employees and leaders, while contributing to our team culture. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business!

This ER Partner will be responsible for providing employee relations support for APAC, including resolving employee concerns and supporting people leaders in navigating complex employee issues. This is a phenomenal opportunity to work on novel issues in an exciting environment at a company that is in the midst of scaling.

You should thrive in a fast-paced environment and be comfortable with change and the ambiguity that sometimes comes with it. You are enthusiastic, flexible in your approach and open to learning. You have strong coaching muscles, while leading with empathy and balance.

In this role you'll get to:

• partner with HRBPs and other cross-functional departments on investigations and recommendations on next steps and/or disciplinary action

• investigate and resolve high-risk concerns and employee grievances, including claims of harassment, discrimination, retaliation, or other violations of company policy,

• work with, mentor, and train managers to appropriately address and manage complicated performance management scenarios

• come in as a subject matter specialist on employment law and Atlassian policies, procedures, practices, and partners to resolve issues as needed

• use data to identify employee relations trends and dedicatedly provide preventative trainings, systems processes

On your first day, we will expect you to have:

• have extensive Employee Relations experience in a fast-growing company.

• demonstrate extensive knowledge in ER practices and processes, including investigations and performance management.

• expertise in Australian employment law, policies, procedures, and regulatory compliance.

• experience advising on a wide range of employee populations, including educating business leaders on appropriate performance management practices and fundamental employment law concepts.

• strong skills in anticipating and identifying problems and use good judgement and fact-based analysis to develop effective and efficient solutions.

• ability to listen and clearly articulate a point of view and recommendations both in speaking and writing

It's also great if you:

• are from a tech or startup organization

• have a background in human resources

• are familiar with employment laws

• have an understanding of employment law and practices in other APAC locations outside of Australia.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an outstanding Employee Relations Partner with a passion for delivering appropriate solutions for employees and leaders, while contributing to our team culture. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business!

This ER Partner will be responsible for providing employee relations support for APAC, including resolving employee concerns and supporting people leaders in navigating complex employee issues. This is a phenomenal opportunity to work on novel issues in an exciting environment at a company that is in the midst of scaling.

You should thrive in a fast-paced environment and be comfortable with change and the ambiguity that sometimes comes with it. You are enthusiastic, flexible in your approach and open to learning. You have strong coaching muscles, while leading with empathy and balance.

In this role you'll get to:

• partner with HRBPs and other cross-functional departments on investigations and recommendations on next steps and/or disciplinary action

• investigate and resolve high-risk concerns and employee grievances, including claims of harassment, discrimination, retaliation, or other violations of company policy,

• work with, mentor, and train managers to appropriately address and manage complicated performance management scenarios

• come in as a subject matter specialist on employment law and Atlassian policies, procedures, practices, and partners to resolve issues as needed

• use data to identify employee relations trends and dedicatedly provide preventative trainings, systems processes

On your first day, we will expect you to have:

• have extensive Employee Relations experience in a fast-growing company.

• demonstrate extensive knowledge in ER practices and processes, including investigations and performance management.

• expertise in Australian employment law, policies, procedures, and regulatory compliance.

• experience advising on a wide range of employee populations, including educating business leaders on appropriate performance management practices and fundamental employment law concepts.

• strong skills in anticipating and identifying problems and use good judgement and fact-based analysis to develop effective and efficient solutions.

• ability to listen and clearly articulate a point of view and recommendations both in speaking and writing

It's also great if you:

• are from a tech or startup organization

• have a background in human resources

• are familiar with employment laws

• have an understanding of employment law and practices in other APAC locations outside of Australia.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an outstanding Employee Relations Partner with a passion for delivering solutions for employees and leaders, while contributing to our team culture. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business.

This ER Partner will be responsible for providing employee relations support for North America, including resolving employee concerns and supporting people leaders in navigating complex employee issues. This is a great opportunity to work on novel issues in an exciting environment.

You should thrive in a fast-paced environment and be comfortable with change and the ambiguity that sometimes comes with it. You are enthusiastic, flexible in your approach and open to learning. You have strong coaching muscles, while leading with empathy and balance.

What you'll do

• Advise and coach managers on navigating complex employment issues.

• Work with managers to address and manage complicated performance management scenarios

• Lead workplace investigations into high-risk concerns and employee grievances. Partner with managers to resolve issues.

• Contribute to global Employee Relations projects.

• You will work with managers and employees across Atlassian's businesses in North America, with a primary focus on our Engineering and G&A business in the United States.

• In order to support the business you will work US business hours. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an outstanding Employee Relations Partner with a passion for delivering solutions for employees and leaders, while contributing to our team culture. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business.

This ER Partner will be responsible for providing employee relations support for North America, including resolving employee concerns and supporting people leaders in navigating complex employee issues. This is a great opportunity to work on novel issues in an exciting environment.

You should thrive in a fast-paced environment and be comfortable with change and the ambiguity that sometimes comes with it. You are enthusiastic, flexible in your approach and open to learning. You have strong coaching muscles, while leading with empathy and balance.

What you'll do

• Advise and coach managers on navigating complex employment issues.

• Work with managers to address and manage complicated performance management scenarios

• Lead workplace investigations into high-risk concerns and employee grievances. Partner with managers to resolve issues.

• Contribute to global Employee Relations projects.

• You will work with managers and employees across Atlassian's businesses in North America, with a primary focus on our Engineering and G&A business in the United States.

• In order to support the business you will work US business hours. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an outstanding Employee Relations Partner with a passion for delivering solutions for employees and leaders, while contributing to our team culture. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business.

This ER Partner will be responsible for providing employee relations support for North America, including resolving employee concerns and supporting people leaders in navigating complex employee issues. This is a great opportunity to work on novel issues in an exciting environment.

You should thrive in a fast-paced environment and be comfortable with change and the ambiguity that sometimes comes with it. You are enthusiastic, flexible in your approach and open to learning. You have strong coaching muscles, while leading with empathy and balance.

What you'll do

• Advise and coach managers on navigating complex employment issues.

• Work with managers to address and manage complicated performance management scenarios

• Lead workplace investigations into high-risk concerns and employee grievances. Partner with managers to resolve issues.

• Contribute to global Employee Relations projects.

• You will work with managers and employees across Atlassian's businesses in North America, with a primary focus on our Engineering and G&A business in the United States.

• In order to support the business you will work US business hours. 

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Key Responsibilities:

1. Risk Management Framework Development:

   • Design and implement an ERM framework that aligns with the organization’s strategic goals.

   • Establish policies, procedures, and tools for identifying, assessing, monitoring, and reporting risks.

2. Risk Identification and Assessment:

   • Identify potential risks (strategic, operational, financial, compliance, etc.) across the organization.

   • Conduct risk assessments to determine the likelihood and impact of risks.

   • Prioritize risks and develop risk registers.

3. Risk Mitigation Strategies:

   • Develop and recommend strategies to manage and mitigate identified risks.

   • Work with business units to implement risk controls and mitigation plans.

   • Monitor the effectiveness of risk mitigation strategies and adjust as necessary.

4. Risk Reporting:

   • Prepare regular risk reports for senior management and the board of directors.

   • Ensure transparency in risk reporting and provide insights into emerging risks.

   • Communicate risk exposures and risk management activities to stakeholders.

5. Compliance and Regulatory Management:

   • Ensure the organization complies with relevant laws, regulations, and standards.

   • Keep up-to-date with changes in regulatory requirements and industry best practices.

   • Coordinate with legal and compliance teams to manage regulatory risks.

6. Training and Awareness:

   • Promote a risk-aware culture throughout the organization.

   • Conduct training sessions and workshops on risk management for employees.

   • Ensure all employees understand their role in the risk management process.

7. Leadership and Collaboration:

   • Act as the primary liaison with external auditors, regulators, and other stakeholders regarding risk management.

   • Lead, mentor, and develop a team of risk management professionals.

   • Foster a collaborative environment where risk management is viewed as a critical business function.

   • Ensure that the ERM team has the necessary resources, tools, and training to execute their responsibilities effectively.

8. ERM Tool Development and Integration:

   • Design, develop, and implement tools and software solutions to automate risk management processes.

   • Integrate ERM tools with other enterprise systems (e.g., ERP, GRC, CRM) to ensure seamless data flow and reporting.

   • Collaborate with IT teams to ensure the successful deployment and integration of ERM tools across the organization.

9. Process Automation:

   • Identify manual and repetitive tasks within the ERM process that can be automated to improve efficiency and reduce errors.

   • Develop and implement automation scripts, workflows, and bots to streamline risk identification, assessment, monitoring, and reporting.

   • Monitor the performance of automated processes and make adjustments as needed to improve effectiveness.

10. Stakeholder Engagement:

    • Engage with key stakeholders, including investors, regulators, and customers, to communicate the organization’s risk management efforts.

    • Promote transparency and build trust by providing clear and accurate information about the organization’s risk profile and management practices.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Key Responsibilities:

1. Risk Management Framework Development:

   • Design and implement an ERM framework that aligns with the organization’s strategic goals.

   • Establish policies, procedures, and tools for identifying, assessing, monitoring, and reporting risks.

2. Risk Identification and Assessment:

   • Identify potential risks (strategic, operational, financial, compliance, etc.) across the organization.

   • Conduct risk assessments to determine the likelihood and impact of risks.

   • Prioritize risks and develop risk registers.

3. Risk Mitigation Strategies:

   • Develop and recommend strategies to manage and mitigate identified risks.

   • Work with business units to implement risk controls and mitigation plans.

   • Monitor the effectiveness of risk mitigation strategies and adjust as necessary.

4. Risk Reporting:

   • Prepare regular risk reports for senior management and the board of directors.

   • Ensure transparency in risk reporting and provide insights into emerging risks.

   • Communicate risk exposures and risk management activities to stakeholders.

5. Compliance and Regulatory Management:

   • Ensure the organization complies with relevant laws, regulations, and standards.

   • Keep up-to-date with changes in regulatory requirements and industry best practices.

   • Coordinate with legal and compliance teams to manage regulatory risks.

6. Training and Awareness:

   • Promote a risk-aware culture throughout the organization.

   • Conduct training sessions and workshops on risk management for employees.

   • Ensure all employees understand their role in the risk management process.

7. Leadership and Collaboration:

   • Act as the primary liaison with external auditors, regulators, and other stakeholders regarding risk management.

   • Lead, mentor, and develop a team of risk management professionals.

   • Foster a collaborative environment where risk management is viewed as a critical business function.

   • Ensure that the ERM team has the necessary resources, tools, and training to execute their responsibilities effectively.

8. ERM Tool Development and Integration:

   • Design, develop, and implement tools and software solutions to automate risk management processes.

   • Integrate ERM tools with other enterprise systems (e.g., ERP, GRC, CRM) to ensure seamless data flow and reporting.

   • Collaborate with IT teams to ensure the successful deployment and integration of ERM tools across the organization.

9. Process Automation:

   • Identify manual and repetitive tasks within the ERM process that can be automated to improve efficiency and reduce errors.

   • Develop and implement automation scripts, workflows, and bots to streamline risk identification, assessment, monitoring, and reporting.

   • Monitor the performance of automated processes and make adjustments as needed to improve effectiveness.

10. Stakeholder Engagement:

    • Engage with key stakeholders, including investors, regulators, and customers, to communicate the organization’s risk management efforts.

    • Promote transparency and build trust by providing clear and accurate information about the organization’s risk profile and management practices.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Our Leadership Operations team is a global team of over 70 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business. Leadership Operations operates as a centralised team, meaning you will report to a Team Manager who understands your craft as an EA and who will partner with you and your leaders.

Are you passionate about the Executive Assistant craft? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

Join us. We're hiring an Executive Assistant who will partner with leaders in our Markets & Transformations (M&T) org. M&T includes multiple functions including Product Management, Design, Strategy Business Operations and Corporate Development across our key markets: Agile & DevOps, Work Management, and IT Solutions.

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Our Leadership Operations team is a global team of over 70 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business. Leadership Operations operates as a centralised team, meaning you will report to a Team Manager who understands your craft as an EA and who will partner with you and your leaders.

Are you passionate about the Executive Assistant craft? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

Join us. We're hiring an Executive Assistant who will partner with leaders in our Markets & Transformations (M&T) org. M&T includes multiple functions including Product Management, Design, Strategy Business Operations and Corporate Development across our key markets: Agile & DevOps, Work Management, and IT Solutions.

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Our Leadership Operations team is a global team of over 70 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business. Leadership Operations operates as a centralised team, meaning you will report to a Team Manager who understands your craft as an EA and who will partner with you and your leaders.

Are you passionate about the Executive Assistant craft? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

Join us. We're hiring an Executive Assistant who will partner with leaders in our Markets & Transformations (M&T) org. M&T includes multiple functions including Product Management, Design, Strategy Business Operations and Corporate Development across our key markets: Agile & DevOps, Work Management, and IT Solutions.

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

WORK ON DEAL REGISTRATION PROGRAM, AN IMPORTANT ENDEAVOR FOR ATLASSIAN’S ESSENTIAL PARTNER PROGRAM.  WORK ON THE PROGRAM TO ENSURE THAT THE TEAM ACQUIRES THE NECESSARY RESOURCES TO BUILD THE PROGRAM AND SET UP THE FRAMEWORK. WORK ON THE IMPLEMENTATION OF THE DEAL REGISTRATION INTO ATLASSIAN’S SYSTEM, THE FINANCIAL APPROVALS, THE ENABLEMENT OF THE ACCOUNT MANAGERS AND THE CHANNEL MANAGERS, THE ENABLEMENT OF THE PARTNERS.  ENSURE THAT THE PARTNERS FOLLOW THE PROPER USAGE OF THE PROGRAM TO ENSURE ITS SUCCESS AND GROWTH. WORK ON THE DEAL REGISTRATION PROGRAM TO ENSURE THAT IT FOSTERS KEY ADVANTAGES FOR ATLASSIAN, INCLUDING REDUCED FRICTION BETWEEN DIRECT AND INDIRECT BUSINESS, AND WILL DECREASE THE PRICE BATTLE BETWEEN SOLUTION PARTNERS AND, WILL INCREASE ATLASSIAN’S REVENUE.  WORK ON THE PARTNER PROGRAM TO ENSURE THAT THEY DRIVE THE CREATION, EXECUTION, AND MANAGEMENT OF A SET OF PROGRAMS AND PROJECT BASED INITIATIVES FOR PARTNERS (SOLUTION PARTNERS, INTEGRATORS, AGGREGATORS/ & RESELLERS) IN THE AMERICAS, EMEA AND ASIA PACIFIC REGIONS (THESE PROGRAMS ARE RESPONSIBLE TO HELP BUILD A ROBUST ECOSYSTEM OF PARTNERS THAT WILL HELP POSITION, SELL, AND SERVICE ATLASSIAN’S PROPRIETARY PRODUCTS AND SOLUTIONS TO CUSTOMERS). COORDINATE BUSINESS SEGMENTS AND REGIONAL FIELD ORGANIZATIONS TO HELP DEVELOP & ENABLE THE CHANNEL PROGRAMS STRATEGY, WHILE ORCHESTRATING OPERATIONAL AND INFRASTRUCTURE REQUIREMENTS THAT MOTIVATE AND EXCITE CHANNEL PARTNERS.  WORK ON PROGRAMS SPANNING THE PARTNER LIFECYCLE SUCH AS DEMAND GENERATION, OPPORTUNITY REGISTRATION / MANAGEMENT, RECRUITMENT, DEVELOPMENT, & ENABLEMENT ACTIVITIES / EVENTS. BE FISCALLY RESPONSIBLE FOR PROGRAM UTILIZATION AND FORECASTING IN THE DEPARTMENT.  DRIVE THE PARTNER PROGRAM TO ENSURE THAT THEY BUILD A PROGRAM THAT HAS CHANNEL PARTNERS DELIGHTING CUSTOMERS, AND NOT JUST FOCUSING ON LICENSE SALES. WORK ON THE EVALUATION OF PARTNER CONTRIBUTION AND THE IMPACT MEASUREMENT OF PARTNER SERVICES ON CUSTOMER SATISFACTION AND CUSTOMER LIFETIME VALUE.  ENSURE THAT DEPARTMENT CAPTURES AND DETERMINES CREDIBLE VALUE OF INFLUENCE PARTNERS ON ATLASSIAN’S BUSINESS. WORK ON THE IMPLEMENTATION OF AN OPPORTUNITY REGISTRATION PROGRAM, AND DRIVE THE DESIGN AND IMPLEMENTATION OF CHANNEL PARTNER PROGRAMS ATLASSIAN NEEDS TO IMPLEMENT TO ACHIEVE OUR KEY RESULTS. WORK WITH CROSS-FUNCTIONAL TEAMS TO ENSURE THE PLANNING AND EXECUTION OF PROGRAM LAUNCHES AND ONGOING OPERATIONS IN ACCORDANCE WITH ATLASSIAN’S BUSINESS GOALS FOR BOTH PROPRIETARY PROGRAMS AND SOFTWARE SERVICES.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

WORK ON DEAL REGISTRATION PROGRAM, AN IMPORTANT ENDEAVOR FOR ATLASSIAN’S ESSENTIAL PARTNER PROGRAM.  WORK ON THE PROGRAM TO ENSURE THAT THE TEAM ACQUIRES THE NECESSARY RESOURCES TO BUILD THE PROGRAM AND SET UP THE FRAMEWORK. WORK ON THE IMPLEMENTATION OF THE DEAL REGISTRATION INTO ATLASSIAN’S SYSTEM, THE FINANCIAL APPROVALS, THE ENABLEMENT OF THE ACCOUNT MANAGERS AND THE CHANNEL MANAGERS, THE ENABLEMENT OF THE PARTNERS.  ENSURE THAT THE PARTNERS FOLLOW THE PROPER USAGE OF THE PROGRAM TO ENSURE ITS SUCCESS AND GROWTH. WORK ON THE DEAL REGISTRATION PROGRAM TO ENSURE THAT IT FOSTERS KEY ADVANTAGES FOR ATLASSIAN, INCLUDING REDUCED FRICTION BETWEEN DIRECT AND INDIRECT BUSINESS, AND WILL DECREASE THE PRICE BATTLE BETWEEN SOLUTION PARTNERS AND, WILL INCREASE ATLASSIAN’S REVENUE.  WORK ON THE PARTNER PROGRAM TO ENSURE THAT THEY DRIVE THE CREATION, EXECUTION, AND MANAGEMENT OF A SET OF PROGRAMS AND PROJECT BASED INITIATIVES FOR PARTNERS (SOLUTION PARTNERS, INTEGRATORS, AGGREGATORS/ & RESELLERS) IN THE AMERICAS, EMEA AND ASIA PACIFIC REGIONS (THESE PROGRAMS ARE RESPONSIBLE TO HELP BUILD A ROBUST ECOSYSTEM OF PARTNERS THAT WILL HELP POSITION, SELL, AND SERVICE ATLASSIAN’S PROPRIETARY PRODUCTS AND SOLUTIONS TO CUSTOMERS). COORDINATE BUSINESS SEGMENTS AND REGIONAL FIELD ORGANIZATIONS TO HELP DEVELOP & ENABLE THE CHANNEL PROGRAMS STRATEGY, WHILE ORCHESTRATING OPERATIONAL AND INFRASTRUCTURE REQUIREMENTS THAT MOTIVATE AND EXCITE CHANNEL PARTNERS.  WORK ON PROGRAMS SPANNING THE PARTNER LIFECYCLE SUCH AS DEMAND GENERATION, OPPORTUNITY REGISTRATION / MANAGEMENT, RECRUITMENT, DEVELOPMENT, & ENABLEMENT ACTIVITIES / EVENTS. BE FISCALLY RESPONSIBLE FOR PROGRAM UTILIZATION AND FORECASTING IN THE DEPARTMENT.  DRIVE THE PARTNER PROGRAM TO ENSURE THAT THEY BUILD A PROGRAM THAT HAS CHANNEL PARTNERS DELIGHTING CUSTOMERS, AND NOT JUST FOCUSING ON LICENSE SALES. WORK ON THE EVALUATION OF PARTNER CONTRIBUTION AND THE IMPACT MEASUREMENT OF PARTNER SERVICES ON CUSTOMER SATISFACTION AND CUSTOMER LIFETIME VALUE.  ENSURE THAT DEPARTMENT CAPTURES AND DETERMINES CREDIBLE VALUE OF INFLUENCE PARTNERS ON ATLASSIAN’S BUSINESS. WORK ON THE IMPLEMENTATION OF AN OPPORTUNITY REGISTRATION PROGRAM, AND DRIVE THE DESIGN AND IMPLEMENTATION OF CHANNEL PARTNER PROGRAMS ATLASSIAN NEEDS TO IMPLEMENT TO ACHIEVE OUR KEY RESULTS. WORK WITH CROSS-FUNCTIONAL TEAMS TO ENSURE THE PLANNING AND EXECUTION OF PROGRAM LAUNCHES AND ONGOING OPERATIONS IN ACCORDANCE WITH ATLASSIAN’S BUSINESS GOALS FOR BOTH PROPRIETARY PROGRAMS AND SOFTWARE SERVICES.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

WORK ON DEAL REGISTRATION PROGRAM, AN IMPORTANT ENDEAVOR FOR ATLASSIAN’S ESSENTIAL PARTNER PROGRAM.  WORK ON THE PROGRAM TO ENSURE THAT THE TEAM ACQUIRES THE NECESSARY RESOURCES TO BUILD THE PROGRAM AND SET UP THE FRAMEWORK. WORK ON THE IMPLEMENTATION OF THE DEAL REGISTRATION INTO ATLASSIAN’S SYSTEM, THE FINANCIAL APPROVALS, THE ENABLEMENT OF THE ACCOUNT MANAGERS AND THE CHANNEL MANAGERS, THE ENABLEMENT OF THE PARTNERS.  ENSURE THAT THE PARTNERS FOLLOW THE PROPER USAGE OF THE PROGRAM TO ENSURE ITS SUCCESS AND GROWTH. WORK ON THE DEAL REGISTRATION PROGRAM TO ENSURE THAT IT FOSTERS KEY ADVANTAGES FOR ATLASSIAN, INCLUDING REDUCED FRICTION BETWEEN DIRECT AND INDIRECT BUSINESS, AND WILL DECREASE THE PRICE BATTLE BETWEEN SOLUTION PARTNERS AND, WILL INCREASE ATLASSIAN’S REVENUE.  WORK ON THE PARTNER PROGRAM TO ENSURE THAT THEY DRIVE THE CREATION, EXECUTION, AND MANAGEMENT OF A SET OF PROGRAMS AND PROJECT BASED INITIATIVES FOR PARTNERS (SOLUTION PARTNERS, INTEGRATORS, AGGREGATORS/ & RESELLERS) IN THE AMERICAS, EMEA AND ASIA PACIFIC REGIONS (THESE PROGRAMS ARE RESPONSIBLE TO HELP BUILD A ROBUST ECOSYSTEM OF PARTNERS THAT WILL HELP POSITION, SELL, AND SERVICE ATLASSIAN’S PROPRIETARY PRODUCTS AND SOLUTIONS TO CUSTOMERS). COORDINATE BUSINESS SEGMENTS AND REGIONAL FIELD ORGANIZATIONS TO HELP DEVELOP & ENABLE THE CHANNEL PROGRAMS STRATEGY, WHILE ORCHESTRATING OPERATIONAL AND INFRASTRUCTURE REQUIREMENTS THAT MOTIVATE AND EXCITE CHANNEL PARTNERS.  WORK ON PROGRAMS SPANNING THE PARTNER LIFECYCLE SUCH AS DEMAND GENERATION, OPPORTUNITY REGISTRATION / MANAGEMENT, RECRUITMENT, DEVELOPMENT, & ENABLEMENT ACTIVITIES / EVENTS. BE FISCALLY RESPONSIBLE FOR PROGRAM UTILIZATION AND FORECASTING IN THE DEPARTMENT.  DRIVE THE PARTNER PROGRAM TO ENSURE THAT THEY BUILD A PROGRAM THAT HAS CHANNEL PARTNERS DELIGHTING CUSTOMERS, AND NOT JUST FOCUSING ON LICENSE SALES. WORK ON THE EVALUATION OF PARTNER CONTRIBUTION AND THE IMPACT MEASUREMENT OF PARTNER SERVICES ON CUSTOMER SATISFACTION AND CUSTOMER LIFETIME VALUE.  ENSURE THAT DEPARTMENT CAPTURES AND DETERMINES CREDIBLE VALUE OF INFLUENCE PARTNERS ON ATLASSIAN’S BUSINESS. WORK ON THE IMPLEMENTATION OF AN OPPORTUNITY REGISTRATION PROGRAM, AND DRIVE THE DESIGN AND IMPLEMENTATION OF CHANNEL PARTNER PROGRAMS ATLASSIAN NEEDS TO IMPLEMENT TO ACHIEVE OUR KEY RESULTS. WORK WITH CROSS-FUNCTIONAL TEAMS TO ENSURE THE PLANNING AND EXECUTION OF PROGRAM LAUNCHES AND ONGOING OPERATIONS IN ACCORDANCE WITH ATLASSIAN’S BUSINESS GOALS FOR BOTH PROPRIETARY PROGRAMS AND SOFTWARE SERVICES.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Field Operations team's mission is to support the global field advisory services teams with urgency, transparency, and accuracy. We're passionate about helping them scale and achieve their goals because their success is our success.

We're hiring a Field Operations Specialist for our Partner Program with a background in Customer Service and program support management. You will report to the Field Operations Team Lead based in the Philippines. Here, you'll provide the support for both of our internal teams and customers to support Partners. You will play an important part in supporting the adoption and use of Atlassian products, and will provide an important feedback loop into product and sales teams so we can continue to improve and refine our offerings.

Responsibilities

What you'll do

• You will use your background in B2B or B2C customer service to provide support for our internal sales team and external customers.

• You will demonstrate your customer support skills to delight both stakeholders and external customers.

• You are going to learn new systems and processes to support Partners.

• You will work with a geographically dispersed team and other departments to provide a seamless customer experience, including Sales, Finance, Channel Operations and Partner Program.

• You will aim to live the value of “Don’t #@!% the customer.”

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Field Operations team's mission is to support the global field advisory services teams with urgency, transparency, and accuracy. We're passionate about helping them scale and achieve their goals because their success is our success.

We're hiring a Field Operations Specialist for our Partner Program with a background in Customer Service and program support management. You will report to the Field Operations Team Lead based in the Philippines. Here, you'll provide the support for both of our internal teams and customers to support Partners. You will play an important part in supporting the adoption and use of Atlassian products, and will provide an important feedback loop into product and sales teams so we can continue to improve and refine our offerings.

Responsibilities

What you'll do

• You will use your background in B2B or B2C customer service to provide support for our internal sales team and external customers.

• You will demonstrate your customer support skills to delight both stakeholders and external customers.

• You are going to learn new systems and processes to support Partners.

• You will work with a geographically dispersed team and other departments to provide a seamless customer experience, including Sales, Finance, Channel Operations and Partner Program.

• You will aim to live the value of “Don’t #@!% the customer.”

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

We're looking for an experienced Design Leader to lead the Commerce Design Team. The Commerce Design team is driving a bold transformation program to support Atlassian's next wave growth. Our mission is to accelerate the Commerce platform transformation and scale up our billing infrastructure for the future to better serve our customers, advocates and partners. Reporting into the Head of Design for Ecosystem/Marketplace and Commerce, you'll lead a distributed team of Product and Content Designers all motivated to deliver cohesive billing experiences. The ideal candidate will have both a strong design background and experience with commerce platforms.

In this role you will

• Partner with leadership, stakeholders and cross-functional teams to create a user friendly billing experience for Atlassian customers, partners and internal teams.

• Lead multiple design projects from creation to execution and be responsible tying back to customer value delivery and outcomes

• Communicate design concepts and plans persuasively across different audiences and varying levels of the organization

• Identify success metrics for ensuring design solutions continue to deliver customer value

• Identify opportunities to enhance our admin experience and accelerate billing experiences at Atlassian

• You'll work with fellow Designers as well as Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our platform and ship high-quality work

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Machine Learning Scientist to join our Central AI team located in Bellevue WA. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

AS A MEMBER OF THE IT MARKETING TECHNOLOGY TEAM, SUPPORT AND MANAGE ATLASSIAN'S MARKETING AUTOMATION TOOLS AND THE EXECUTION OF ATLASSIAN'S INTEGRATED MARKETING PLAN. TRANSLATE THE MARKETING VISION INTO A TECHNOLOGY IMPLEMENTATION TO DELIVER ATLASSIAN'S MARKETING GOALS. DRIVE THE TECHNO FUNCTIONAL USE-CASES/WORK ENGAGEMENTS AND ARTICULATE THE BUSINESS REQUIREMENTS FROM A SOLUTION AND DELIVERY PERSPECTIVE. DRIVE THE MARTECH INITIATIVES THROUGH CLOSE COLLABORATION WITH BUSINESS STAKEHOLDERS BY DETAILING THE REQUIREMENTS AND DETERMINING DESIGN AND SPECIFICATIONS AROUND MAP, SYSTEM AND ITS INTEGRATION. PARTNER WITH CROSS GEO TEAMS TO STREAMLINE, OPTIMIZE AND EVOLVE THE MARKETING STACK AND PROCESSES BY BUILDING STRONG PARTNERSHIP AND DRIVING COLLABORATION ACROSS TECHNICAL AND FUNCTIONAL TEAM MEMBERS. BUILD AND INTEGRATE CUSTOM APPS AND THIRD PARTY VENDORS INTO ATLASSIAN'S MAP AS REQUIRED BY ALIGNING TO GDPR POLICIES AND SECURITY COMPLIANCE. WORK WITHIN THE MARTECH SPACE THAT INCLUDES MARKETING AUTOMATION PLATFORMS SUCH AS: SALESFORCE MARKETING CLOUD, AND MARKETA, FOR EMAIL MARKETING AND LEAD GENERATION. RESPONSIBLE FOR WEBSITE OPTIMIZATION, SEARCH ENGINE OPTIMIZATION, PAID SEARCH, PLATFORMS OF ADTECH, SEARCH ENGINE OPTIMIZATION, EVENTS AND CDP. RESPONSIBLE FOR VALUE REALIZATION OF EXISTING INVESTMENTS IN THE MARTECH SPACE THROUGH EVANGELIZING THE BEST IN CLASS SOLUTIONS AND FEATURES. MONITOR DATA QUALITY, DATA MIGRATION, AND DATA INTEGRATION, INCLUDING DATA ACCURACY AND COMPLETENESS ACROSS MARKETING SYSTEMS. MANAGE AND CONNECT MARKETING AND SALES TOOLS THAT SUPPORT DEMANDGEN PROGRAMS. SUPPORT TRAINING OF MARKETING SOFTWARE AND USER ADOPTION, PROVIDE TECHNICAL SUPPORT, DIAGNOSING AND RESOLVING PROBLEMS.

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Machine Learning Scientist to join our Central AI team located in Bellevue WA. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

AS A MEMBER OF THE IT MARKETING TECHNOLOGY TEAM, SUPPORT AND MANAGE ATLASSIAN'S MARKETING AUTOMATION TOOLS AND THE EXECUTION OF ATLASSIAN'S INTEGRATED MARKETING PLAN. TRANSLATE THE MARKETING VISION INTO A TECHNOLOGY IMPLEMENTATION TO DELIVER ATLASSIAN'S MARKETING GOALS. DRIVE THE TECHNO FUNCTIONAL USE-CASES/WORK ENGAGEMENTS AND ARTICULATE THE BUSINESS REQUIREMENTS FROM A SOLUTION AND DELIVERY PERSPECTIVE. DRIVE THE MARTECH INITIATIVES THROUGH CLOSE COLLABORATION WITH BUSINESS STAKEHOLDERS BY DETAILING THE REQUIREMENTS AND DETERMINING DESIGN AND SPECIFICATIONS AROUND MAP, SYSTEM AND ITS INTEGRATION. PARTNER WITH CROSS GEO TEAMS TO STREAMLINE, OPTIMIZE AND EVOLVE THE MARKETING STACK AND PROCESSES BY BUILDING STRONG PARTNERSHIP AND DRIVING COLLABORATION ACROSS TECHNICAL AND FUNCTIONAL TEAM MEMBERS. BUILD AND INTEGRATE CUSTOM APPS AND THIRD PARTY VENDORS INTO ATLASSIAN'S MAP AS REQUIRED BY ALIGNING TO GDPR POLICIES AND SECURITY COMPLIANCE. WORK WITHIN THE MARTECH SPACE THAT INCLUDES MARKETING AUTOMATION PLATFORMS SUCH AS: SALESFORCE MARKETING CLOUD, AND MARKETA, FOR EMAIL MARKETING AND LEAD GENERATION. RESPONSIBLE FOR WEBSITE OPTIMIZATION, SEARCH ENGINE OPTIMIZATION, PAID SEARCH, PLATFORMS OF ADTECH, SEARCH ENGINE OPTIMIZATION, EVENTS AND CDP. RESPONSIBLE FOR VALUE REALIZATION OF EXISTING INVESTMENTS IN THE MARTECH SPACE THROUGH EVANGELIZING THE BEST IN CLASS SOLUTIONS AND FEATURES. MONITOR DATA QUALITY, DATA MIGRATION, AND DATA INTEGRATION, INCLUDING DATA ACCURACY AND COMPLETENESS ACROSS MARKETING SYSTEMS. MANAGE AND CONNECT MARKETING AND SALES TOOLS THAT SUPPORT DEMANDGEN PROGRAMS. SUPPORT TRAINING OF MARKETING SOFTWARE AND USER ADOPTION, PROVIDE TECHNICAL SUPPORT, DIAGNOSING AND RESOLVING PROBLEMS.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

We're looking for an experienced Design Leader to lead the Commerce Design Team. The Commerce Design team is driving a bold transformation program to support Atlassian's next wave growth. Our mission is to accelerate the Commerce platform transformation and scale up our billing infrastructure for the future to better serve our customers, advocates and partners. Reporting into the Head of Design for Ecosystem/Marketplace and Commerce, you'll lead a distributed team of Product and Content Designers all motivated to deliver cohesive billing experiences. The ideal candidate will have both a strong design background and experience with commerce platforms.

In this role you will

• Partner with leadership, stakeholders and cross-functional teams to create a user friendly billing experience for Atlassian customers, partners and internal teams.

• Lead multiple design projects from creation to execution and be responsible tying back to customer value delivery and outcomes

• Communicate design concepts and plans persuasively across different audiences and varying levels of the organization

• Identify success metrics for ensuring design solutions continue to deliver customer value

• Identify opportunities to enhance our admin experience and accelerate billing experiences at Atlassian

• You'll work with fellow Designers as well as Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our platform and ship high-quality work

We're hiring the Head of Technical Program Manager for Engineering Excellence.

The Engineering Excellence team is building and delivering platforms, tools, and services for Atlassian's engineers to build Atlassian products.

As Head of TPM, you will bring executive leadership necessary to transform and drive the Engineering Excellence strategy.

In this role, you will demonstrate innovative thinking, collaborative problem-solving skills, as well as a passion for working in a highly cross-functional environment. This is a unique opportunity to influence important technical decisions across the company. You will be working with world-class engineering teams and experts to build solutions while breaking down technical barriers and strengthening existing systems.

You will be leading and growing a team of TPMs.

As a member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Analyze the current state of engineering tools and processes, business objectives, customer needs, adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for Engineering Excellence.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. This will require scoping and execution of numerous programs, and assign the appropriate leaders for each of them.

• Drive adoption/usage of your solutions and tools across Atlassian products and external partners and customers.

• While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platform and products, programs, customer scenarios. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.

• Hire and enable professional and career growth of your team members.

• As a senior member of the Engineering community, you may be driving some of the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company

We're hiring the Head of Technical Program Manager for Engineering Excellence.

The Engineering Excellence team is building and delivering platforms, tools, and services for Atlassian's engineers to build Atlassian products.

As Head of TPM, you will bring executive leadership necessary to transform and drive the Engineering Excellence strategy.

In this role, you will demonstrate innovative thinking, collaborative problem-solving skills, as well as a passion for working in a highly cross-functional environment. This is a unique opportunity to influence important technical decisions across the company. You will be working with world-class engineering teams and experts to build solutions while breaking down technical barriers and strengthening existing systems.

You will be leading and growing a team of TPMs.

As a member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Analyze the current state of engineering tools and processes, business objectives, customer needs, adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for Engineering Excellence.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. This will require scoping and execution of numerous programs, and assign the appropriate leaders for each of them.

• Drive adoption/usage of your solutions and tools across Atlassian products and external partners and customers.

• While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platform and products, programs, customer scenarios. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.

• Hire and enable professional and career growth of your team members.

• As a senior member of the Engineering community, you may be driving some of the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Human Resources Business Partner - Engineering

Overview
Are you ready to unleash your diverse thinking, commercial know-how, and agile and adaptable nature at Atlassian? We're seeking a dynamic HRBP to team up with our Core Engineering team and leaders, helping us scale and deliver a best in class organization. In this exciting role, you'll build high-performing teams by solving complex challenges, driving impactful people priorities, and curating the development of the teams you support. Join us for a fun yet challenging adventure where your contributions will truly make a difference!

Responsibilities
What you'll do
This role partners with Core Engineering, spanning multiple business areas. You will:

• Partner with leaders to develop and execute the People Strategy and roadmap aligned to the vision and longer-range strategies.

• Partner with regional HRBPs and Centre of Excellence (COE) Partners to deliver on talent strategy and operational plans.

• Deliver core HR processes/programs being developed in our COEs to the function.

• In partnership with People Analytics tools provide insightful analytics, trends, and recommended actions to clients to guide planning, program design, decision-making, and measures of success.

• Drive organizational design, workforce planning, and change management as we continue to grow and scale the organization.

• Build a culture of inclusion by infusing Diversity, Equity, and Inclusion strategies into talent acquisition, manager growth and development, employee experience, and organizational health.

• Coach leaders through organizational issues, talent strategies, and leadership development.

Qualifications
Your background

• 8+ years HR experience with progressively challenging responsibilities in Business Partner roles ideally in high-growth companies.

• Experience working with global/international teams.

• Highly collaborative with the ability to quickly build strong and trusted relationships across leadership teams, cross-functional partners, and key stakeholders.

• Energy to get things done with an iterative approach and willingness to jump from strategy to development to change management to execution in order to scale programs aimed at driving business outcomes.

• Excellent business storytelling skills, both verbal and written, with an ability to translate "HR speak" and data insights into an accessible, influential narrative.

• Critical thinker and analytic-minded with success in developing data-driven solutions to the business.

• Business-first mindset with an ability to work at multiple levels of the HR stack driving strategic impact but with strong execution muscle to drive clear business outcomes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Human Resources Business Partner - Engineering

Overview
Are you ready to unleash your diverse thinking, commercial know-how, and agile and adaptable nature at Atlassian? We're seeking a dynamic HRBP to team up with our Core Engineering team and leaders, helping us scale and deliver a best in class organization. In this exciting role, you'll build high-performing teams by solving complex challenges, driving impactful people priorities, and curating the development of the teams you support. Join us for a fun yet challenging adventure where your contributions will truly make a difference!

Responsibilities
What you'll do
This role partners with Core Engineering, spanning multiple business areas. You will:

• Partner with leaders to develop and execute the People Strategy and roadmap aligned to the vision and longer-range strategies.

• Partner with regional HRBPs and Centre of Excellence (COE) Partners to deliver on talent strategy and operational plans.

• Deliver core HR processes/programs being developed in our COEs to the function.

• In partnership with People Analytics tools provide insightful analytics, trends, and recommended actions to clients to guide planning, program design, decision-making, and measures of success.

• Drive organizational design, workforce planning, and change management as we continue to grow and scale the organization.

• Build a culture of inclusion by infusing Diversity, Equity, and Inclusion strategies into talent acquisition, manager growth and development, employee experience, and organizational health.

• Coach leaders through organizational issues, talent strategies, and leadership development.

Qualifications
Your background

• 8+ years HR experience with progressively challenging responsibilities in Business Partner roles ideally in high-growth companies.

• Experience working with global/international teams.

• Highly collaborative with the ability to quickly build strong and trusted relationships across leadership teams, cross-functional partners, and key stakeholders.

• Energy to get things done with an iterative approach and willingness to jump from strategy to development to change management to execution in order to scale programs aimed at driving business outcomes.

• Excellent business storytelling skills, both verbal and written, with an ability to translate "HR speak" and data insights into an accessible, influential narrative.

• Critical thinker and analytic-minded with success in developing data-driven solutions to the business.

• Business-first mindset with an ability to work at multiple levels of the HR stack driving strategic impact but with strong execution muscle to drive clear business outcomes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Data Engineering is a multi-faceted role, where you can have focused or broad set of responsibilities, including:

• Defining metrics

• Instrumenting logging

• Acquiring/ingesting data

• Architecting & modeling data

• Transforming data

• Ensuring data quality, governance, and enablement

• Alerting, visualization, and reporting

• Developing at scale and improving efficiency

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Data Engineering is a multi-faceted role, where you can have focused or broad set of responsibilities, including:

• Defining metrics

• Instrumenting logging

• Acquiring/ingesting data

• Architecting & modeling data

• Transforming data

• Ensuring data quality, governance, and enablement

• Alerting, visualization, and reporting

• Developing at scale and improving efficiency

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in Australia or New Zealand.

Your future team

We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head Of Design, Growth and join an organisation consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Lead and inspire a high-performing team of designers

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in Australia or New Zealand.

Your future team

We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head Of Design, Growth and join an organisation consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Lead and inspire a high-performing team of designers

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the team

The Jira Design teams is responsible for transforming Jira into a modern work management solution for every team. Jira is the foundation for Atlassian’s holistic view of modern, collaborative work.

What you’ll need to bring

As a Lead Product Designer, your mission will be to deliver top-notch experiences. You'll do this by mentoring our awesome Jira design team, leading strategic design initiatives, and connecting multiple projects to a cohesive vision that makes Jira feel like it was designed by a single hand.

As a product designer at Atlassian, you'll:

• Make a substantial impact at scale. We have more than 10M users worldwide—and teams (massive and small) depend on our software to do their work. As a designer involved in everything from ground-floor product strategy to UI implementation, your work will have an incredible customer impact.

• You will have a great deal of ownership and autonomy across the entire design process; rather than designing individual features, you will define the end-to-end product experience.

• Collaborate with some of the industry's smartest (and nicest) people. Daily, you'll work on a multidisciplinary product team, collaborating with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.

• Be a true champion for our users. We take design seriously and are on a mission to become a world-class design organization. We want to make our customers love how easily our products help them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the team

The Jira Design teams is responsible for transforming Jira into a modern work management solution for every team. Jira is the foundation for Atlassian’s holistic view of modern, collaborative work.

What you’ll need to bring

As a Lead Product Designer, your mission will be to deliver top-notch experiences. You'll do this by mentoring our awesome Jira design team, leading strategic design initiatives, and connecting multiple projects to a cohesive vision that makes Jira feel like it was designed by a single hand.

As a product designer at Atlassian, you'll:

• Make a substantial impact at scale. We have more than 10M users worldwide—and teams (massive and small) depend on our software to do their work. As a designer involved in everything from ground-floor product strategy to UI implementation, your work will have an incredible customer impact.

• You will have a great deal of ownership and autonomy across the entire design process; rather than designing individual features, you will define the end-to-end product experience.

• Collaborate with some of the industry's smartest (and nicest) people. Daily, you'll work on a multidisciplinary product team, collaborating with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.

• Be a true champion for our users. We take design seriously and are on a mission to become a world-class design organization. We want to make our customers love how easily our products help them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the team

The Jira Design teams is responsible for transforming Jira into a modern work management solution for every team. Jira is the foundation for Atlassian’s holistic view of modern, collaborative work.

What you’ll need to bring

As a Lead Product Designer, your mission will be to deliver top-notch experiences. You'll do this by mentoring our awesome Jira design team, leading strategic design initiatives, and connecting multiple projects to a cohesive vision that makes Jira feel like it was designed by a single hand.

As a product designer at Atlassian, you'll:

• Make a substantial impact at scale. We have more than 10M users worldwide—and teams (massive and small) depend on our software to do their work. As a designer involved in everything from ground-floor product strategy to UI implementation, your work will have an incredible customer impact.

• You will have a great deal of ownership and autonomy across the entire design process; rather than designing individual features, you will define the end-to-end product experience.

• Collaborate with some of the industry's smartest (and nicest) people. Daily, you'll work on a multidisciplinary product team, collaborating with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.

• Be a true champion for our users. We take design seriously and are on a mission to become a world-class design organization. We want to make our customers love how easily our products help them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s ecosystem is a vibrant network of 1,800+ partners, and our Marketplace of over 5,700 apps just passed the $4B mark in lifetime revenue! Atlassian Forge—our cutting-edge cloud development platform—is redefining how developers build, integrate, and extend Atlassian’s cloud products.

We’re seeking a visionary Head of Developer Relations to lead our efforts in engaging and nurturing the global developer community. If you are passionate about fostering innovation, building strong developer ecosystems, and driving impactful change, join us at Atlassian and be a key player in shaping the future of Forge!

• Lead a high-performing team dedicated to building and nurturing relationships with the developer community.

• Own the education path for our community (not just the strategy, the execution path)

• Develop and implement strategies to engage, support, and grow the developer ecosystem around Atlassian products.

• Own the vision, strategy, and execution of developer advocacy programs, including events, content creation, and community engagement.

• Collaborate with product managers, engineers, content designers, and marketing specialists to ensure developers have the resources and support they need to succeed.

• Set team goals and key performance indicators that align with Atlassian’s mission and drive maximum impact on our developer community.

• Champion the developer community to internal Atlassian teams, and influence engineering and product management to prioritise changes needed by the developer community.

• Foster a culture of continuous improvement, innovation, and excellence within the Developer Relations team.

• Represent Atlassian at industry events, conferences, and meetups to build strong relationships with the developer community.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s ecosystem is a vibrant network of 1,800+ partners, and our Marketplace of over 5,700 apps just passed the $4B mark in lifetime revenue! Atlassian Forge—our cutting-edge cloud development platform—is redefining how developers build, integrate, and extend Atlassian’s cloud products.

We’re seeking a visionary Head of Developer Relations to lead our efforts in engaging and nurturing the global developer community. If you are passionate about fostering innovation, building strong developer ecosystems, and driving impactful change, join us at Atlassian and be a key player in shaping the future of Forge!

• Lead a high-performing team dedicated to building and nurturing relationships with the developer community.

• Own the education path for our community (not just the strategy, the execution path)

• Develop and implement strategies to engage, support, and grow the developer ecosystem around Atlassian products.

• Own the vision, strategy, and execution of developer advocacy programs, including events, content creation, and community engagement.

• Collaborate with product managers, engineers, content designers, and marketing specialists to ensure developers have the resources and support they need to succeed.

• Set team goals and key performance indicators that align with Atlassian’s mission and drive maximum impact on our developer community.

• Champion the developer community to internal Atlassian teams, and influence engineering and product management to prioritise changes needed by the developer community.

• Foster a culture of continuous improvement, innovation, and excellence within the Developer Relations team.

• Represent Atlassian at industry events, conferences, and meetups to build strong relationships with the developer community.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be working in the Global Business Resilience team, reporting to the Head of Business Resilience, within Governance, Risk, & Compliance. The Resilience team focuses on Crisis Management, Disaster Recovery, Business Continuity, and Emergency Management. We take a global approach to resilience while working and developing relationships locally.

The Governance, Risk, & Compliance department is a relatively small team with big impact. It is a high visibility group working with Atlassian business and technology teams across the globe. Our responsibilities include risk discovery and assessment, mitigation and controls oversight, compliance oversight, and reporting. Our purpose is to provide methodologies, structures, processes and oversight to allow effective identification, analysis, reporting, and management of risk throughout the environment. We work with virtually every team within the organization - Legal, Security, Marketing, Finance, Customer Support, Field Operations, all product groups, HR, the executive team, etc. We also collaborate with business partners, consultants, and directly with customers.

In this role, you will:

• Support the global crisis management program, ensuring its relevance and effectiveness for global operations, with considerations for handling crisis events in different time zones.

• Lead the development, execution, and continuous enhancement of crisis management and incident response strategies, including the creation of detailed plans and playbooks, tailored to accommodate global and local needs.

• Work with the team to spearhead comprehensive crisis management training and awareness programs, ensuring team members across the organization are well-prepared and knowledgeable about protocols, especially those relevant to cross-time zone crisis management.

• Develop and refine frameworks and methodologies designed to identify, analyze, assess, address, monitor, and report on risks that could impact operations locally in India, as well as globally, with a keen focus on enhancing cross-time zone crisis management capabilities.

• Champion the adoption of risk management frameworks and methodologies throughout the company, fostering a culture of preparedness and resilience.

Minimum Qualifications / Your background:

• Incident and Crisis Management: Hands-on experience in managing incidents and crises, showcasing the ability to make decisive actions under pressure and lead organizations through challenging situations.

• Resilience-Related Experience: Deep experience in designing, implementing, and managing comprehensive assurance strategies related to resilience (Business Continuity/Disaster Recovery, Crisis/Incident Management, and Emergency Management).

• Risk Management: Background in risk assessment and management, including familiarity with risk management frameworks and both qualitative and quantitative risk analysis techniques.

• Cross-functional Leadership: Demonstrated ability to lead and work effectively across different departments, driving organizational change and resilience practices through strong leadership and communication skills.

• Training and Exercises: Proven experience in developing, conducting, and evaluating resilience training programs and exercises to enhance organizational preparedness across various levels.

• Compliance and Assurance: Knowledge of and experience with compliance standards and frameworks related to resilience, such as ISO 22301, and leading assurance activities to ensure adherence.

Desirable Qualifications

• Bachelor's Degree: A bachelor's degree in Business Administration, Risk Management, Information Technology, Emergency Management, or a related field is typically required. This provides a solid academic foundation for the complexities of resilience and assurance roles.

• Master's Degree (Preferred): A master's degree in Information Technology, Communications, Risk Management, or a related field can be advantageous. While not always required, it can distinguish candidates by demonstrating advanced understanding and commitment to the field.

• 5+ Years of Experience in driving Crisis Management capabilities within a company with global operations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be working in the Global Business Resilience team, reporting to the Head of Business Resilience, within Governance, Risk, & Compliance. The Resilience team focuses on Crisis Management, Disaster Recovery, Business Continuity, and Emergency Management. We take a global approach to resilience while working and developing relationships locally.

The Governance, Risk, & Compliance department is a relatively small team with big impact. It is a high visibility group working with Atlassian business and technology teams across the globe. Our responsibilities include risk discovery and assessment, mitigation and controls oversight, compliance oversight, and reporting. Our purpose is to provide methodologies, structures, processes and oversight to allow effective identification, analysis, reporting, and management of risk throughout the environment. We work with virtually every team within the organization - Legal, Security, Marketing, Finance, Customer Support, Field Operations, all product groups, HR, the executive team, etc. We also collaborate with business partners, consultants, and directly with customers.

In this role, you will:

• Support the global crisis management program, ensuring its relevance and effectiveness for global operations, with considerations for handling crisis events in different time zones.

• Lead the development, execution, and continuous enhancement of crisis management and incident response strategies, including the creation of detailed plans and playbooks, tailored to accommodate global and local needs.

• Work with the team to spearhead comprehensive crisis management training and awareness programs, ensuring team members across the organization are well-prepared and knowledgeable about protocols, especially those relevant to cross-time zone crisis management.

• Develop and refine frameworks and methodologies designed to identify, analyze, assess, address, monitor, and report on risks that could impact operations locally in India, as well as globally, with a keen focus on enhancing cross-time zone crisis management capabilities.

• Champion the adoption of risk management frameworks and methodologies throughout the company, fostering a culture of preparedness and resilience.

Minimum Qualifications / Your background:

• Incident and Crisis Management: Hands-on experience in managing incidents and crises, showcasing the ability to make decisive actions under pressure and lead organizations through challenging situations.

• Resilience-Related Experience: Deep experience in designing, implementing, and managing comprehensive assurance strategies related to resilience (Business Continuity/Disaster Recovery, Crisis/Incident Management, and Emergency Management).

• Risk Management: Background in risk assessment and management, including familiarity with risk management frameworks and both qualitative and quantitative risk analysis techniques.

• Cross-functional Leadership: Demonstrated ability to lead and work effectively across different departments, driving organizational change and resilience practices through strong leadership and communication skills.

• Training and Exercises: Proven experience in developing, conducting, and evaluating resilience training programs and exercises to enhance organizational preparedness across various levels.

• Compliance and Assurance: Knowledge of and experience with compliance standards and frameworks related to resilience, such as ISO 22301, and leading assurance activities to ensure adherence.

Desirable Qualifications

• Bachelor's Degree: A bachelor's degree in Business Administration, Risk Management, Information Technology, Emergency Management, or a related field is typically required. This provides a solid academic foundation for the complexities of resilience and assurance roles.

• Master's Degree (Preferred): A master's degree in Information Technology, Communications, Risk Management, or a related field can be advantageous. While not always required, it can distinguish candidates by demonstrating advanced understanding and commitment to the field.

• 5+ Years of Experience in driving Crisis Management capabilities within a company with global operations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Mission Director(MD) is a strategic PMO, Project management office, focusing on defining the path to cloud and managing customer cloud launch journey for our strategic customers. They are responsible for ensuring overall coordination of across SMEs within the business, ensuring customers achieve their cloud objectives and Atlassian value, and they will aggregate and prioritize product insights & feedback.

In practice, this involves coordinating Atlassian cross functional experts from Sales, CSS, R&D to deliver the best solution to the customer for their cloud adoption and migration journey.

• Take responsibility for strategic customers, build a path to cloud and organize and implement deliverables to meet established goals on time. Actively creates alignment between our customer objectives and broader Atlassian organizational goals;

• Has a strong understanding of customer segment needs, and reliably demonstrates the ability to align their work to address those needs. Regularly Drives action-oriented recommendations from customer data, research and findings. Isn’t afraid to challenge status quo..initiates action for change based on new customer insights

• Strategically communicates to both internal and external stakeholders; Champions and communicates the vision to peers and stakeholders with conviction, driving a shared understanding and commitment to our objectives, and inspiring others towards goal achievement.

• Drives information clearly, influences and shapes the audience/message and selects appropriate form(s) of communication; attentively listens and confirms understanding to effectively received information.

• Exhibits exceptional active listening skills, asking insightful questions to fully comprehend the customer needs and expectations, and ensuring all communication is clear and accurate.

• Proactively shares critical and relevant information with partners and stakeholders, fostering informed, efficient collaborations.

• Applying an understanding of the products and services provided, how each product works, and the business value it brings.

• Anticipates and aligns product knowledge with not only the explicit but also the unspoken, strategic needs of the customer.

• Articulates ways in which Atlassian's products/services can revolutionize customer's business, while enhancing operational efficiency and strategic growth.

• Proactively stays ahead of industry trends and innovations and integrates knowledge into strategic customer interactions and advisory roles.

• Proactively identifies key business problems and propose and deliver integrated, user focused solutions and experiences and applies creative thinking to address opportunities, define practical implementation of new ideas, processes, methods, products or solutions.

• Consistently designs new solutions, methods, and products, and ensures their successful implementation and integration into existing systems; Regularly initiates and leads new projects/activities and encourages a culture of innovation and continuous improvement

• Works with subject matter experts across disciplines to develop effective solutions and optimize processes, and also takes the initiative to share this knowledge and expertise with others, fostering a culture of continuous learning and improvement.

• Seek and embrace working with others to accomplish common goals and create positive team environments and consistently encourages teamwork and facilitates collaboration within the team.

• Demonstrates strong teamwork skills and consistently contributes to a collaborative team environment and influences others to value and engage in collaboration, fostering a supportive team culture.

• Shares improvements with their group which results in broader positive impact; Actively shares their knowledge and expertise through mentoring and coaching

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Mission Director(MD) is a strategic PMO, Project management office, focusing on defining the path to cloud and managing customer cloud launch journey for our strategic customers. They are responsible for ensuring overall coordination of across SMEs within the business, ensuring customers achieve their cloud objectives and Atlassian value, and they will aggregate and prioritize product insights & feedback.

In practice, this involves coordinating Atlassian cross functional experts from Sales, CSS, R&D to deliver the best solution to the customer for their cloud adoption and migration journey.

• Take responsibility for strategic customers, build a path to cloud and organize and implement deliverables to meet established goals on time. Actively creates alignment between our customer objectives and broader Atlassian organizational goals;

• Has a strong understanding of customer segment needs, and reliably demonstrates the ability to align their work to address those needs. Regularly Drives action-oriented recommendations from customer data, research and findings. Isn’t afraid to challenge status quo..initiates action for change based on new customer insights

• Strategically communicates to both internal and external stakeholders; Champions and communicates the vision to peers and stakeholders with conviction, driving a shared understanding and commitment to our objectives, and inspiring others towards goal achievement.

• Drives information clearly, influences and shapes the audience/message and selects appropriate form(s) of communication; attentively listens and confirms understanding to effectively received information.

• Exhibits exceptional active listening skills, asking insightful questions to fully comprehend the customer needs and expectations, and ensuring all communication is clear and accurate.

• Proactively shares critical and relevant information with partners and stakeholders, fostering informed, efficient collaborations.

• Applying an understanding of the products and services provided, how each product works, and the business value it brings.

• Anticipates and aligns product knowledge with not only the explicit but also the unspoken, strategic needs of the customer.

• Articulates ways in which Atlassian's products/services can revolutionize customer's business, while enhancing operational efficiency and strategic growth.

• Proactively stays ahead of industry trends and innovations and integrates knowledge into strategic customer interactions and advisory roles.

• Proactively identifies key business problems and propose and deliver integrated, user focused solutions and experiences and applies creative thinking to address opportunities, define practical implementation of new ideas, processes, methods, products or solutions.

• Consistently designs new solutions, methods, and products, and ensures their successful implementation and integration into existing systems; Regularly initiates and leads new projects/activities and encourages a culture of innovation and continuous improvement

• Works with subject matter experts across disciplines to develop effective solutions and optimize processes, and also takes the initiative to share this knowledge and expertise with others, fostering a culture of continuous learning and improvement.

• Seek and embrace working with others to accomplish common goals and create positive team environments and consistently encourages teamwork and facilitates collaboration within the team.

• Demonstrates strong teamwork skills and consistently contributes to a collaborative team environment and influences others to value and engage in collaboration, fostering a supportive team culture.

• Shares improvements with their group which results in broader positive impact; Actively shares their knowledge and expertise through mentoring and coaching

Your future team

 We are looking for an Operations Manager to lead the Research Operations team. In this role, you will report into the Research Services Manager and lead a team of operations specialists all aiming to deliver a better time to insight for our researchers and our customers. You will have end to end accountability for delivery of high quality research services, including research participant recruitment, vendor and budget management, insights knowledge management, research learning and development services and more. You will partner with other Data and Insights teams and multiple teams across the company.

Atlassian's mission is to unleash the potential of teams all over the world. You will lead the efficient operations for scaling research services that not only inform our ultimate mission but feed the design, strategy and development of our products and platforms. You will join a smart, passionate team who work together to improve our research craft and help Atlassian build better experiences for our customers.

• Report to a Senior Research Manager and define the operational strategy for improving and scaling efficient, compliant research services for all Atlassians.

• Lead and develop a high-performing team of operations specialists.

• Develop key strategic support relationships with Data & Insights teams (CoEs), third party vendors and internal customers (Privacy, Procurement, Legal, Finance) to understand and implement service delivery best practices.

• Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business.

• Manage the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement strategies.

• Provide operations thought leadership and help develop business-oriented research services.

Your future team

 We are looking for an Operations Manager to lead the Research Operations team. In this role, you will report into the Research Services Manager and lead a team of operations specialists all aiming to deliver a better time to insight for our researchers and our customers. You will have end to end accountability for delivery of high quality research services, including research participant recruitment, vendor and budget management, insights knowledge management, research learning and development services and more. You will partner with other Data and Insights teams and multiple teams across the company.

Atlassian's mission is to unleash the potential of teams all over the world. You will lead the efficient operations for scaling research services that not only inform our ultimate mission but feed the design, strategy and development of our products and platforms. You will join a smart, passionate team who work together to improve our research craft and help Atlassian build better experiences for our customers.

• Report to a Senior Research Manager and define the operational strategy for improving and scaling efficient, compliant research services for all Atlassians.

• Lead and develop a high-performing team of operations specialists.

• Develop key strategic support relationships with Data & Insights teams (CoEs), third party vendors and internal customers (Privacy, Procurement, Legal, Finance) to understand and implement service delivery best practices.

• Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business.

• Manage the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement strategies.

• Provide operations thought leadership and help develop business-oriented research services.

We are looking for a People Operations Associate to join our Global Shared Services team, at Atlassian. You will provide support to our EMEA-based employees and managers and, in partnership with HR Partners or Centres of Excellence (COEs), to deliver great experiences.

We are looking for a driven and energetic People Operations Associate to provide support for the effective functioning of the key HR processes related to employee lifecycle, ensuring the provision of a legally compliant and digitally led service. You will be part of the EMEA HR operations team, your primary responsibility will be to ensure that Atlassian Talent strategy is properly delivered. You will use your ability to follow a logical and systematic approach to issues, escalating matters where needed to your superiors, delivering with accuracy and in set timeframes. 

• Supports a diverse variety of EMEA HR operations projects that range significantly in size and complexity

• Implements the hiring/termination, mobility & onboarding processes along with relevant reporting requirements to internal & external stakeholders

• Participates in workforce administration processes, including working time, leaves & absences, employees’ data recording & reporting, hiring and termination process

• Processes employees’ data according to data privacy legal framework

• Keeps up with labor legislation updates and alerts HR Operations supervisor accordingly

• Be the data integrity champion to ensure employee records are up to date

• Solid attention to detail and excellent organisational skills

• This role requires someone comfortable working in a high volume; fast-paced, results-oriented environment and holding themselves to a very high customer service standard.

• Demonstrated operational abilities, and process-oriented and able to maintain the accuracy of data in a fast-paced environment

• Effective communication skills, both oral and written

• Excellent interpersonal skills, with the competency to work within a global team environment

Behavioural Competencies 

Key Desired Behaviour Competencies 

Culture Awareness - Facilitates continuous improvement with consideration of Atlassian’s core values, Identifies and aligns existing organisational values to service delivery outcomes

Customer-centric - focus in the delivery of service to ensure a consistent customer experience, Possesses strong interpersonal skills, Driven to provide high-quality service and improve operational efficiency 

Manage Priorities—Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.

Schedules—Effectively allocates own time to complete work; coordinates own and others’ schedules to avoid conflicts

Leverages resources—Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently

Stays focused—Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion; follows up promptly on action items 

Reaches out to expand contacts—Initiates purposeful contact with those who have the knowledge and influence to advance work goals; focuses on contacts who share mutual interests 

Leverages network contacts—Asks the most appropriate contacts for help

Emphasizes the impact of conflict—Establishes a compelling rationale for resolving the conflict, emphasizing the benefits for the individuals, the team, and the organization; focuses conflicting parties on their shared goals

Clarifies causes of the conflict—Seeks and shares information from relevant sources to understand the conflict and its root causes from all sides; summarizes to ensure shared understanding across all parties

Empathizes with all parties—Encourages others to share thoughts and feelings; empathizes with issues and concerns by identifying both the facts and the feelings expressed so all parties feel understood

Stay focused on resolution—Helps others stay focused on resolving the conflict so they avoid personal attacks; maintains others’ self-esteem when discussing sensitive issues by acknowledging their contributions and experience, focusing on the facts, avoiding assumptions, and clarifying motives without placing blame; expresses confidence in reaching a resolution

Develops others’ ideas for resolving the conflict—Presents and seeks potential solutions or actions, building on others’ ideas; asks powerful questions to unleash ideas and get all parties involved in the solution; explores needed resources and support while ensuring that the conflicting parties take ownership for resolving the conflict

Gain agreement to a resolution plan—Takes positive action to resolve the conflict by confirming agreements and specifying next steps, resources, support, and how to track progress; summarizes to ensure that all are aware of required actions and accountabilities

Stay informed—Establishes procedures to remain aware of issues, follow up on action items, and track results (e.g., quality, quantity, cost, or timeliness) 

Earning Trust

Acts with integrity—Demonstrates honesty; keeps commitments made to others; behaves in a consistent manner; keeps sensitive information confidential, adheres to moral, ethical, and professional standards, regulations, and organizational policies. Discloses own positions—Shares thoughts, feelings, experiences, and rationale so that others understand personal positions and feel comfortable sharing similar information; admits mistakes

Remains open to ideas—Listens to others and objectively considers their ideas and opinions, even when they conflict with own. 

Value others—Gives credit to others for their contributions; stands up for deserving others and their ideas even in the face of resistance or challenge; shows empathy and offers reassurance in response to others’ concerns; treats people with dignity, respect, and fairness

We are looking for a People Operations Associate to join our Global Shared Services team, at Atlassian. You will provide support to our EMEA-based employees and managers and, in partnership with HR Partners or Centres of Excellence (COEs), to deliver great experiences.

We are looking for a driven and energetic People Operations Associate to provide support for the effective functioning of the key HR processes related to employee lifecycle, ensuring the provision of a legally compliant and digitally led service. You will be part of the EMEA HR operations team, your primary responsibility will be to ensure that Atlassian Talent strategy is properly delivered. You will use your ability to follow a logical and systematic approach to issues, escalating matters where needed to your superiors, delivering with accuracy and in set timeframes. 

• Supports a diverse variety of EMEA HR operations projects that range significantly in size and complexity

• Implements the hiring/termination, mobility & onboarding processes along with relevant reporting requirements to internal & external stakeholders

• Participates in workforce administration processes, including working time, leaves & absences, employees’ data recording & reporting, hiring and termination process

• Processes employees’ data according to data privacy legal framework

• Keeps up with labor legislation updates and alerts HR Operations supervisor accordingly

• Be the data integrity champion to ensure employee records are up to date

• Solid attention to detail and excellent organisational skills

• This role requires someone comfortable working in a high volume; fast-paced, results-oriented environment and holding themselves to a very high customer service standard.

• Demonstrated operational abilities, and process-oriented and able to maintain the accuracy of data in a fast-paced environment

• Effective communication skills, both oral and written

• Excellent interpersonal skills, with the competency to work within a global team environment

Behavioural Competencies 

Key Desired Behaviour Competencies 

Culture Awareness - Facilitates continuous improvement with consideration of Atlassian’s core values, Identifies and aligns existing organisational values to service delivery outcomes

Customer-centric - focus in the delivery of service to ensure a consistent customer experience, Possesses strong interpersonal skills, Driven to provide high-quality service and improve operational efficiency 

Manage Priorities—Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.

Schedules—Effectively allocates own time to complete work; coordinates own and others’ schedules to avoid conflicts

Leverages resources—Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently

Stays focused—Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion; follows up promptly on action items 

Reaches out to expand contacts—Initiates purposeful contact with those who have the knowledge and influence to advance work goals; focuses on contacts who share mutual interests 

Leverages network contacts—Asks the most appropriate contacts for help

Emphasizes the impact of conflict—Establishes a compelling rationale for resolving the conflict, emphasizing the benefits for the individuals, the team, and the organization; focuses conflicting parties on their shared goals

Clarifies causes of the conflict—Seeks and shares information from relevant sources to understand the conflict and its root causes from all sides; summarizes to ensure shared understanding across all parties

Empathizes with all parties—Encourages others to share thoughts and feelings; empathizes with issues and concerns by identifying both the facts and the feelings expressed so all parties feel understood

Stay focused on resolution—Helps others stay focused on resolving the conflict so they avoid personal attacks; maintains others’ self-esteem when discussing sensitive issues by acknowledging their contributions and experience, focusing on the facts, avoiding assumptions, and clarifying motives without placing blame; expresses confidence in reaching a resolution

Develops others’ ideas for resolving the conflict—Presents and seeks potential solutions or actions, building on others’ ideas; asks powerful questions to unleash ideas and get all parties involved in the solution; explores needed resources and support while ensuring that the conflicting parties take ownership for resolving the conflict

Gain agreement to a resolution plan—Takes positive action to resolve the conflict by confirming agreements and specifying next steps, resources, support, and how to track progress; summarizes to ensure that all are aware of required actions and accountabilities

Stay informed—Establishes procedures to remain aware of issues, follow up on action items, and track results (e.g., quality, quantity, cost, or timeliness) 

Earning Trust

Acts with integrity—Demonstrates honesty; keeps commitments made to others; behaves in a consistent manner; keeps sensitive information confidential, adheres to moral, ethical, and professional standards, regulations, and organizational policies. Discloses own positions—Shares thoughts, feelings, experiences, and rationale so that others understand personal positions and feel comfortable sharing similar information; admits mistakes

Remains open to ideas—Listens to others and objectively considers their ideas and opinions, even when they conflict with own. 

Value others—Gives credit to others for their contributions; stands up for deserving others and their ideas even in the face of resistance or challenge; shows empathy and offers reassurance in response to others’ concerns; treats people with dignity, respect, and fairness

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further. Atlassian is looking for talented Principal Software Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.).

Atlassian's engineering team is responsible for shaping the future by helping thousands of teams all around the world get work done. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across front and backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further. Atlassian is looking for talented Principal Software Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.).

Atlassian's engineering team is responsible for shaping the future by helping thousands of teams all around the world get work done. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across front and backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further. Atlassian is looking for talented Principal Software Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.).

Atlassian's engineering team is responsible for shaping the future by helping thousands of teams all around the world get work done. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across front and backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Atlassian is looking for a passionate data analyst who will power-up our teams to derive even more meaningful insights from our data. Is that you?

You love working a job that can change at a moment's notice. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our team is looking for someone who is passionate about data, a self-starter, highly organised, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Atlassian is looking for a passionate data analyst who will power-up our teams to derive even more meaningful insights from our data. Is that you?

You love working a job that can change at a moment's notice. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our team is looking for someone who is passionate about data, a self-starter, highly organised, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Engineering team that leverages data to drive insights about our products and customers. The Data Engineering team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role,:

• You’ll partner with the data analytics and data science teams to build the data solutions that allow them to obtain more insights from our data and use that to support important business decisions.

• You’ll work with different stakeholders to understand their needs and architect/build the data models, data acquisition/ingestion processes and data applications to address those requirements.

• You’ll add new sources, code business rules, and produce new metrics that support the product analysts and data scientist.

• You’ll be the data domain expert who understand all the nitty-gritty of our products.

• You’ll own a problem end-to-end. Requirements could be vague, and iterations will be rapid

• You’ll improve data quality by using & improving internal tools/frameworks to automatically detect DQ issues.

• Build durable relationships between the data producing teams and teams that build insights.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Engineering team that leverages data to drive insights about our products and customers. The Data Engineering team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role,:

• You’ll partner with the data analytics and data science teams to build the data solutions that allow them to obtain more insights from our data and use that to support important business decisions.

• You’ll work with different stakeholders to understand their needs and architect/build the data models, data acquisition/ingestion processes and data applications to address those requirements.

• You’ll add new sources, code business rules, and produce new metrics that support the product analysts and data scientist.

• You’ll be the data domain expert who understand all the nitty-gritty of our products.

• You’ll own a problem end-to-end. Requirements could be vague, and iterations will be rapid

• You’ll improve data quality by using & improving internal tools/frameworks to automatically detect DQ issues.

• Build durable relationships between the data producing teams and teams that build insights.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Engineering team that leverages data to drive insights about our products and customers. The Data Engineering team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role,:

• You’ll partner with the data analytics and data science teams to build the data solutions that allow them to obtain more insights from our data and use that to support important business decisions.

• You’ll work with different stakeholders to understand their needs and architect/build the data models, data acquisition/ingestion processes and data applications to address those requirements.

• You’ll add new sources, code business rules, and produce new metrics that support the product analysts and data scientist.

• You’ll be the data domain expert who understand all the nitty-gritty of our products.

• You’ll own a problem end-to-end. Requirements could be vague, and iterations will be rapid

• You’ll improve data quality by using & improving internal tools/frameworks to automatically detect DQ issues.

• Build durable relationships between the data producing teams and teams that build insights.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Engineering team that leverages data to drive insights about our products and customers. The Data Engineering team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role,:

• You’ll partner with the data analytics and data science teams to build the data solutions that allow them to obtain more insights from our data and use that to support important business decisions.

• You’ll work with different stakeholders to understand their needs and architect/build the data models, data acquisition/ingestion processes and data applications to address those requirements.

• You’ll add new sources, code business rules, and produce new metrics that support the product analysts and data scientist.

• You’ll be the data domain expert who understand all the nitty-gritty of our products.

• You’ll own a problem end-to-end. Requirements could be vague, and iterations will be rapid

• You’ll improve data quality by using & improving internal tools/frameworks to automatically detect DQ issues.

• Build durable relationships between the data producing teams and teams that build insights.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

About Atlassian

Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Bitbucket, that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.

About ITSM Team

IT Service Management (ITSM) is one of the fastest growing products of Atlassian. Through this solution, we are helping technical and non-technical teams centralize and streamline service requests, respond to incidents, collect and maintain knowledge, manage assets and configuration items, and more. Specifically this team within ITSM works on using cutting-edge AI and machine learning algorithms to automate IT operational tasks, troubleshoot problems, and reduce mental overload for oncall engineers and alike. By weaving Generative AI into our product we revolutionise AIOps by moving from a traditional reactive troubleshooting-based system to a proactive problem-solving approach. Our AI models are designed to evolve over time through continuous learning making them more robust, accurate, and resilient.

What you will do

As a Principal Engineer on the ITSM team, you will get the opportunity to work on cutting-edge AI and ML algorithms that help modernize IT Operations by reducing MTTR (mean time to resolve), and MTTI ( Mean time to identify). You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input, and communicate results.

In this role, you'll get the chance to:

• Shape the future of AIOps: Be at the forefront of innovation, shaping the next generation of AI-powered operations tools that predict, prevent, and resolve IT issues before they impact our customers

• Master Generative AI: Delve into the world of generative models, exploring their potential to detect anomalies, automate responses, and personalize remediation plans

• Become a machine learning maestro: Hone your skills in both supervised and unsupervised learning, constructing algorithms that analyze mountains of data to uncover hidden patterns and optimize system performance

• Collaborate with diverse minds: Partner with a brilliant team of engineers, data scientists, and researchers, cross-pollinating ideas and learning from each other's expertise

• Make a tangible impact: Your work will directly influence the reliability and performance of Atlassian's critical software, driving customer satisfaction and propelling our business forward. This is an extremely high-visibility role

• Routinely tackle complex architectural challenges, spar with other principal engineers to build ML pipelines and models that scale for thousands of customers

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems.

• Develop leadership skills: You'll have the opportunity to mentor junior engineers, guide projects, and partner across engineering teams to take on company-wide initiatives spanning multiple projects.

Our tech stack is primarily Python/Java/Kotlin built on AWS.

About Atlassian

Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Bitbucket, that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.

About ITSM Team

IT Service Management (ITSM) is one of the fastest growing products of Atlassian. Through this solution, we are helping technical and non-technical teams centralize and streamline service requests, respond to incidents, collect and maintain knowledge, manage assets and configuration items, and more. Specifically this team within ITSM works on using cutting-edge AI and machine learning algorithms to automate IT operational tasks, troubleshoot problems, and reduce mental overload for oncall engineers and alike. By weaving Generative AI into our product we revolutionise AIOps by moving from a traditional reactive troubleshooting-based system to a proactive problem-solving approach. Our AI models are designed to evolve over time through continuous learning making them more robust, accurate, and resilient.

What you will do

As a Principal Engineer on the ITSM team, you will get the opportunity to work on cutting-edge AI and ML algorithms that help modernize IT Operations by reducing MTTR (mean time to resolve), and MTTI ( Mean time to identify). You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input, and communicate results.

In this role, you'll get the chance to:

• Shape the future of AIOps: Be at the forefront of innovation, shaping the next generation of AI-powered operations tools that predict, prevent, and resolve IT issues before they impact our customers

• Master Generative AI: Delve into the world of generative models, exploring their potential to detect anomalies, automate responses, and personalize remediation plans

• Become a machine learning maestro: Hone your skills in both supervised and unsupervised learning, constructing algorithms that analyze mountains of data to uncover hidden patterns and optimize system performance

• Collaborate with diverse minds: Partner with a brilliant team of engineers, data scientists, and researchers, cross-pollinating ideas and learning from each other's expertise

• Make a tangible impact: Your work will directly influence the reliability and performance of Atlassian's critical software, driving customer satisfaction and propelling our business forward. This is an extremely high-visibility role

• Routinely tackle complex architectural challenges, spar with other principal engineers to build ML pipelines and models that scale for thousands of customers

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems.

• Develop leadership skills: You'll have the opportunity to mentor junior engineers, guide projects, and partner across engineering teams to take on company-wide initiatives spanning multiple projects.

Our tech stack is primarily Python/Java/Kotlin built on AWS.

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Engineer to join our Search Relevance group in Central AI department. The Central AI organisation constructs the fundamental infrastructure, data pipeline, frameworks, models, search and other capabilities to expedite AI feature development throughout the entire company.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organisation do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you'll do:

• Pioneer the development of search relevance capabilities to meet the needs of the AI wave

• Drive large, complex projects autonomously, from technical design to launch

• Contribute to ongoing feature development, specialising in search functionality and be the domain expert on search and relevance related technologies

• Solve architecture challenges, apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Partner across engineering teams to tackle company-wide initiatives

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Engineer to join our Search Relevance group in Central AI department. The Central AI organisation constructs the fundamental infrastructure, data pipeline, frameworks, models, search and other capabilities to expedite AI feature development throughout the entire company.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organisation do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you'll do:

• Pioneer the development of search relevance capabilities to meet the needs of the AI wave

• Drive large, complex projects autonomously, from technical design to launch

• Contribute to ongoing feature development, specialising in search functionality and be the domain expert on search and relevance related technologies

• Solve architecture challenges, apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Partner across engineering teams to tackle company-wide initiatives

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in Australian Eastern time.

We're looking for a Principal Backend Software Engineer to join the Control Plane team within Atlassian's Transactional Data Platform org. This is a recently formed team, and you will join as a technical lead, responsible for driving multiple large streams of work to deliver a unified control plane for all data plane services. You will report to the Senior Engineering Manager for the Control Plane team.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Act as a technical lead for the team, responsible for setting technical direction that fulfils on our org-level and company level business priorities

• Work across multiple streams within the team, as well as collaborate with peers in other teams across the org and Atlassian

• Establish strong operational muscle within the team, and set a standard for our Atlassian value of Don't F the Customer

• Contribute to features, project delivery, and go on-call for the team's services

• Guide and mentor more junior engineers

• Contribute toward a culture of trust and high performance

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in Australian Eastern time.

We're looking for a Principal Backend Software Engineer to join the Control Plane team within Atlassian's Transactional Data Platform org. This is a recently formed team, and you will join as a technical lead, responsible for driving multiple large streams of work to deliver a unified control plane for all data plane services. You will report to the Senior Engineering Manager for the Control Plane team.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Act as a technical lead for the team, responsible for setting technical direction that fulfils on our org-level and company level business priorities

• Work across multiple streams within the team, as well as collaborate with peers in other teams across the org and Atlassian

• Establish strong operational muscle within the team, and set a standard for our Atlassian value of Don't F the Customer

• Contribute to features, project delivery, and go on-call for the team's services

• Guide and mentor more junior engineers

• Contribute toward a culture of trust and high performance

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle. What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take responsibility while being a role model and mentor to others on the team. About the team Search Platform powers the search functionality in Atlassian products. The team is tasked with the mission to provide reliable Infrastructure, a consistent user experience while improving the accuracy of results. As Atlassian client base grows in number and content volume for clients grow, search is becoming an ever exciting and challenging engineering domain.

In this role, you'll get the chance to:

• Handle complex problems in the team from technical design to launch

• Determine plans-of-attack on large projects

• Solve complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation and take on complex bug fixes, especially on high-risk problems

• Set the standard for meaningful code reviews

• Partner across engineering teams to take on company-wide programmes in multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor junior members of the team

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Your Future Team

We are looking for a Design Architect to be a key leader in the JSM (Jira Service Management) Design team. In this role, you will report into the Head of Design, JSM, and join an organization consisting of multiple teams across India, Australia, and Turkey. As a senior individual contributor, you'll lead strategic design work all aiming to improve product experiences across the service management suite. You will partner with other JSM designers and design managers, and multiple design teams across the company to create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on our customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What You’ll Do

• Scan the product landscape for big opportunities to improve experiences using data and heuristics. Lead strategic vision and conceptual design outcomes to drive those opportunities across the service management landscape

• Apply your systems thinking and ability to understand complex relationships between various products, channels, features to drive better design outcomes

• Have a strong skillset in visual and interaction design which enables you to visually communicate your work for influence and impact

• Create new experience models to help JSM implement emerging capabilities such as AI, video, and more

• Lead design projects from creation to execution and be responsible for tying back to customer value delivery and outcomes

• Identify success metrics ensuring design solutions continue to deliver customer value

• Work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products, define wider growth strategy for JSM, and ship high-quality work

• Bring perspective and needs of JSM design to larger strategic design projects

• Contribute to design initiatives outside JSM design, and help improve overall design capability at Atlassian

• Lead craft for JSM - drive design reviews, design crits and be the design craft leader and coach to other designers to help raise the bar

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Your Future Team

We are looking for a Design Architect to be a key leader in the JSM (Jira Service Management) Design team. In this role, you will report into the Head of Design, JSM, and join an organization consisting of multiple teams across India, Australia, and Turkey. As a senior individual contributor, you'll lead strategic design work all aiming to improve product experiences across the service management suite. You will partner with other JSM designers and design managers, and multiple design teams across the company to create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on our customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What You’ll Do

• Scan the product landscape for big opportunities to improve experiences using data and heuristics. Lead strategic vision and conceptual design outcomes to drive those opportunities across the service management landscape

• Apply your systems thinking and ability to understand complex relationships between various products, channels, features to drive better design outcomes

• Have a strong skillset in visual and interaction design which enables you to visually communicate your work for influence and impact

• Create new experience models to help JSM implement emerging capabilities such as AI, video, and more

• Lead design projects from creation to execution and be responsible for tying back to customer value delivery and outcomes

• Identify success metrics ensuring design solutions continue to deliver customer value

• Work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products, define wider growth strategy for JSM, and ship high-quality work

• Bring perspective and needs of JSM design to larger strategic design projects

• Contribute to design initiatives outside JSM design, and help improve overall design capability at Atlassian

• Lead craft for JSM - drive design reviews, design crits and be the design craft leader and coach to other designers to help raise the bar

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it's necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia or New Zealand.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

What you'll do

• Build high-performing client code that is fast, testable, scalable, and high quality

• Plan, design, build, and implement scalable user interface systems that delight users

• Collaborate closely with other engineers, designers and managers to understand user pain points and iterate on great solutions

• Lead code reviews and documentation, and take on complex bug fixes

• Drive the success of projects, from the technical design, implementation, and launch to operation

• Onboard and mentor other engineers

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Your future team

Atlassian Jira Issue Teams are on a journey to transform Issue Experiences for our customers. The team’s mission is to improve the New Issue Experience for Jira Cloud customers, making it not only easier to use but also more performant and reliable. We are at the core owning all of the Jira Issue Experiences which are the most-viewed pages in the Jira Cloud suite of products (Jira Software, Jira Service Management, Jira Work Management, plus more). You'll work as part of a high-energy team(s) delivering features and creative improvements to delight the customers.

What you'll do:

• Build client code that is fast, testable, scalable, and high quality

• Plan build, and implement scalable user interface systems that delight users

• Have product engineering mindset and come up with innovative ways to solve customer problem

• Collaborate with other engineers, designers and managers to understand user pain points and refine great solutions

• Lead code reviews and documentation, and take on complex bug fixes

• Drive the success of projects, from the technical design, implementation, and launch to operation

• Onboard and mentor other engineers

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Role

This is an exciting Principal Engineer role, where innovation and product engineering is valued. You'll work with product managers, designers and architects across several teams. You'll work across the full stack with Generative AI technology to deliver features and projects on the product.

You'll partner with many product feature teams that are based across regions, bringing your hands on experience and technical expertise to change with teams and build new capabilities.

You'll be a hands-on engineer and will be accountable for both front-end and back-end-related technical challenges. You will be needed to navigate with ease between shipping fast and look at things holistically from an overall engineering perspective.

We are expanding our army of Full-Stack Principal Engineers, and needless to say you will have enough guidance, challenges, and growth opportunities as you partner with the best in the industry.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Role

This is an exciting Principal Engineer role, where innovation and product engineering is valued. You'll work with product managers, designers and architects across several teams. You'll work across the full stack with Generative AI technology to deliver features and projects on the product.

You'll partner with many product feature teams that are based across regions, bringing your hands on experience and technical expertise to change with teams and build new capabilities.

You'll be a hands-on engineer and will be accountable for both front-end and back-end-related technical challenges. You will be needed to navigate with ease between shipping fast and look at things holistically from an overall engineering perspective.

We are expanding our army of Full-Stack Principal Engineers, and needless to say you will have enough guidance, challenges, and growth opportunities as you partner with the best in the industry.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Do you love security architecture and uplifting security maturity of products , platforms and infrastructure? Are you excited at the prospect of enabling thousands of Atlassian product and platform developers to improve the security of their applications and infrastructure and ultimately improve the security of millions of users that use Atlassian products? If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

You will be expected to:

• Collaborate with cross functional teams to architect various security controls and translate them for engineering implementation.

• Collaborate with technical leadership in Product organisations and provide technical leadership to identify and adopt anti-abuse measures, maintain compliance and adhere to different regulatory requirements.

• Own security architecture and provide technical guidance to multiple teams.

• Evangelise security best practices and measure adoption of security capabilities by engineering teams through security metrics

• Become subject matter expert in your domain (anti-abuse) and amplify your knowledge across the company

• Promote automation and drive our security teams to equip the engineering partner teams with the latest tools, techniques and methodologies to build secure products by default.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Do you love security architecture and uplifting security maturity of products , platforms and infrastructure? Are you excited at the prospect of enabling thousands of Atlassian product and platform developers to improve the security of their applications and infrastructure and ultimately improve the security of millions of users that use Atlassian products? If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

You will be expected to:

• Collaborate with cross functional teams to architect various security controls and translate them for engineering implementation.

• Collaborate with technical leadership in Product organisations and provide technical leadership to identify and adopt anti-abuse measures, maintain compliance and adhere to different regulatory requirements.

• Own security architecture and provide technical guidance to multiple teams.

• Evangelise security best practices and measure adoption of security capabilities by engineering teams through security metrics

• Become subject matter expert in your domain (anti-abuse) and amplify your knowledge across the company

• Promote automation and drive our security teams to equip the engineering partner teams with the latest tools, techniques and methodologies to build secure products by default.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About Central AI Org

Our organisation is designed to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future. Our purpose is to:

1. Build horizontal AI capabilities and infrastructure which provides leverage across products

2. Build a centralised Search, Q&A and Conversational AI across all Atlassian products.

3. Explore integration of Atlassian products with AI products outside Atlassian.

About AI & ML Platform Team

Our team is building the foundations to democratise Machine Learning for Atlassian’s teams, customers and ecosystem. Our goal is to create tools that are user-friendly and reliable, ensuring that Atlassian teams can easily embrace and utilize them. These tools will facilitate the development, deployment, measurement, and operation of AI & ML experiences. They will seamlessly integrate with the Atlassian Data Platform, enabling teams to efficiently and rapidly incorporate AI & ML capabilities into their workflows. The focus is on providing a smooth and hassle-free experience for Atlassian users, allowing them to leverage the power of AI & ML without any complications.

Job description

As a Principal Engineer on the AI & ML Platform team, you will build and shape the core infrastructure to allow software engineers, ML engineers & data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. Along with that, you will build systems for product teams like Jira & Confluence to provide access to curated LLMs. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems in the team, from technical design to launch.

• Deliver solutions that are used by other teams and products.

• Routinely tackle complex architecture challenges and defines architectural standards.

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems.

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects.

• Mentor junior members on the team.

Our tech stack is primarily Java/Kotlin built on AWS.

Atlassian Cloud Storage Engineering (ACSE) is composed of infrastructure teams tasked with developing and upkeeping the persistent data stores used by Atlassian's product and platform teams. The Managed Search team has set ambitious goals, including enhancing Search operational efficiencies company-wide, improving cluster reliability, cutting down the Total Cost of Ownership (Search TCO) across Atlassian, and enhancing Trust (Security & Compliance).

In pursuit of these goals, the Managed Search team is developing a self-hosted search platform for use within Atlassian, aiming to achieve the ACSE vision to improve the clock speed of Atlassian by providing reliable, secure and cost effective storage solutions.

This position is for a Principal Engineer on the ACSE Kratos (Managed Search team ~15 engineers) reporting to Senior Engineering Manager. This role will require deep, hands-on operational work to run high-quality search infrastructure, outstanding collaboration skills to work effectively within a distributed team and engage with a broad range of internal customers, solid industry knowledge and technical curiosity to assess when best to build, and great design and hands-on development skills to build automation and peripheral tooling.

As a Principal Engineer, you will contribute to the architectural and technical direction of the Managed Search team, help set the standard for engineering practices and provide mentoring to more junior team members. You will also work with teams across Atlassian to provide guidance around search solutions, identify cross-cutting areas where the platform can be enhanced and design platform capabilities.

Here, you'll collaborate with and provide guidance to experienced and inquisitive engineers to build the infrastructure that enables thousands of Atlassians to deploy and operate search applications in the cloud.

Responsibilities & Activities:

• Design, implementation and operation of new and existing Managed Search components. For example:

• Operating search clusters at high load.

  • Deep understanding of managing high numbers of clusters for reliability, such as ensuring reliable version upgrades and effective cluster configuration management.

  • Building tooling and automation to facilitate the provisioning and operation of increasing numbers of clusters.

  • Advanced understanding of cluster capacity management to ensure optimal performance and resource allocation within a system. This involves monitoring and analyzing the resources available within a cluster to effectively plan and manage workload distribution.

  • Understanding of encryption at rest including KMS/data key management and BYOK

  • (NB: there is no current plan for this team to build an abstraction layer for search on top of Elasticsearch APIs - this is intentionally not included in the expected activities/responsibilities).
    

• Engagement with product teams – for example Search Platform/JSIS/CPUS – to:

  • Support and guide them as they onboard the service to the self-hosted search platform.

  • Adapt the platform to cater for their use cases – without compromising other customers.

  • Tuning and hardening the clusters based on a deep understanding of their data and query patterns.

  • Contributing to the definition of appropriate SLAs that are suitable for customers and realistic for the Managed Search team.
    

• Contributions towards technical leadership within the team

  • Determining and understanding priorities based on the broader view of Managed Search within Atlassian.

  • Driving & documenting key technical decisions

  • Identifying opportunities & mitigating risks based on deep knowledge of the Managed Search systems, as well as broad knowledge of adjacent systems (such as the consumers' systems) and underlying infra (such as AWS).

Key Results Areas:

• Quality: The Managed Search team will be key to both customer-facing functionality and internal business-critical workflows, so the platform's reliability and quality are essential metrics.

• Scale: The Managed Search team must be able to scale out clusters as customers' workloads increase and add clusters as the number of customers increases.

• Adoption: The Managed Search team is responsible for building a platform that is desirable to its consumers, engaging with customers to build trust in its product, and shipping in a sufficiently timely and incremental manner to enable dev teams to build on their components.

The Observability Insights team is looking for an Observability Principal Engineer/Architect. This role will focus on designing and building observability solutions to equip Atlassian teams with the right tools and provide them with effective operational insights so they can continue to scale our products sustainably. Our focus is on reducing the time it takes to investigate and troubleshoot issues and to raise the bar when it comes to operating and observing applications at scale.

• Regularly tackle the largest and most complex problems on the team, from solution discovery, technical design to the launch of our Observability service offerings.

• Lead the implementation of our largest projects. Some examples of the scale we operate at: We collect, transport and store over 30 TB of tracing spans, 650 TB of logs and 200M metric data points a minute, daily

• Breakdown complex problems to deliver customer value incrementally

• Help identify where our service offerings fall short and how we can offer the best possible Observability solutions to all Atlassian

• Be an Observability evangelist and help Atlassian teams adopt the best Observability standards and practices

• Routinely tackle complex architectural challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Work alongside other Principal Engineers and Architects to drive a shared strategy across our teams

• Partner across engineering to empower initiatives that will impact and benefit multiple teams

• Mentor junior members of the team

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

• You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India. This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Solve complex architecture challenges, apply architectural standards and use them on new projects

• Become subject matter expert in your domain (anti-abuse and trust engineering) and amplify your knowledge across the company

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members of the larger team

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

• You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India. This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Solve complex architecture challenges, apply architectural standards and use them on new projects

• Become subject matter expert in your domain (anti-abuse and trust engineering) and amplify your knowledge across the company

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members of the larger team

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

• You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India. This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Solve complex architecture challenges, apply architectural standards and use them on new projects

• Become subject matter expert in your domain (anti-abuse and trust engineering) and amplify your knowledge across the company

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members of the larger team

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

• You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India. This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Solve complex architecture challenges, apply architectural standards and use them on new projects

• Become subject matter expert in your domain (anti-abuse and trust engineering) and amplify your knowledge across the company

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members of the larger team

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian is looking for Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.) As a Senior Software Engineer well into your career, we know you're exceptional at what you do. You take pride in others looking up to, but you're still eager grow and hone in on skills as a Senior Engineer... We place a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian is looking for Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.) As a Senior Software Engineer well into your career, we know you're exceptional at what you do. You take pride in others looking up to, but you're still eager grow and hone in on skills as a Senior Engineer... We place a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• You will maximise customer retention rates through inside sales techniques over the phone and email

• You will look after a high-volume of sales opportunities through different platforms and products in the South East Asia market

• You will manage renewals across differing engagement models (enterprise subscription renewal outreach, proactive cloud migration outreach, proactive expansion outreach)

• You are going to increase customer awareness of Atlassian's product portfolio to find opportunities for platform migrations and up-selling during the renewals cycle

• You will maintain an understanding of product updates and new offerings and articulate those improvements to customers as you build customer relationships throughout the renewal lifecycle