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deep insights into the Atlassian community

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the team

The Jira Design teams is responsible for transforming Jira into a modern work management solution for every team. Jira is the foundation for Atlassian’s holistic view of modern, collaborative work.

What you’ll need to bring

As a Lead Product Designer, your mission will be to deliver top-notch experiences. You'll do this by mentoring our awesome Jira design team, leading strategic design initiatives, and connecting multiple projects to a cohesive vision that makes Jira feel like it was designed by a single hand.

As a product designer at Atlassian, you'll:

• Make a substantial impact at scale. We have more than 10M users worldwide—and teams (massive and small) depend on our software to do their work. As a designer involved in everything from ground-floor product strategy to UI implementation, your work will have an incredible customer impact.

• You will have a great deal of ownership and autonomy across the entire design process; rather than designing individual features, you will define the end-to-end product experience.

• Collaborate with some of the industry's smartest (and nicest) people. Daily, you'll work on a multidisciplinary product team, collaborating with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.

• Be a true champion for our users. We take design seriously and are on a mission to become a world-class design organization. We want to make our customers love how easily our products help them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Engineering team that leverages data to drive insights about our products and customers. The Data Engineering team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role,:

• You’ll partner with the data analytics and data science teams to build the data solutions that allow them to obtain more insights from our data and use that to support important business decisions.

• You’ll work with different stakeholders to understand their needs and architect/build the data models, data acquisition/ingestion processes and data applications to address those requirements.

• You’ll add new sources, code business rules, and produce new metrics that support the product analysts and data scientist.

• You’ll be the data domain expert who understand all the nitty-gritty of our products.

• You’ll own a problem end-to-end. Requirements could be vague, and iterations will be rapid

• You’ll improve data quality by using & improving internal tools/frameworks to automatically detect DQ issues.

• Build durable relationships between the data producing teams and teams that build insights.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Your future team

Are you a maker who loves to build teams and products to solve real problems for customers? Atlassian is looking for a Senior Engineering Manager to join Product Engineering Organisation reporting into a Head of Engineering

As a Senior Engineering Manager, you will work with our product management and design teams to deliver incrementally, experiment to explore new ideas, and focus on continuous improvement in every aspect of what we do.

You will manage a group of 10-18 engineers and mentor and support them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

What you'll do

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Hire and grow your team members careers, participate in hiring planning and other budgeting exercises

• Enable your multi-functional team to ship features quickly and safely whilst managing a large team, providing them with the tooling and processes needed for success.

• Collaborate in technical/architectural discussions, provide direction and drive decision-making and operational excellence, encouraging innovation and quality.

• Be both a technical leader and people manager responsible for guiding your team to make solid technical decisions.

• Own the delivery of critical projects and help to coordinate the team’s work alongside your product management and design peers.

• Partner with leadership, stakeholders, cross-functional teams to drive outcomes aligned to company and organisational goals.

• Identify blockers, goals, success metrics ensuring awareness, OKR/roadmap, and expectations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position based in Australia or New Zealand. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role who are based in any location in Australia and New Zealand.

Your future team

This Senior Principal Technical Program Manager will partner with the Head of Engineering to lead the UI Platform. You'll report to the Head of TPM for Core Engineering. As a founding member of the UI TPM team you will bring leadership necessary to transform and lead the UIP strategy.

The UI Platform (UIP) team creates platforms, tools, and services for developers, designers, and content designers to create a consistent experience across Atlassian's products. This is a unique opportunity to influence important technical decisions across the company. You will work with world-class engineering teams and experts to build UI Platform and tools while breaking down technical barriers and strengthening existing systems.

This is an Individual Contributor role that could evolve in to a People Management role due to the potential growth of the team that we envision. As a senior member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We expect our TPM's to demonstrate attributes in the following three pillars: 1. Strong technical depth, 2. Ability to shape product strategy, 3. Drive execution in close collaboration with stakeholders across numerous crafts and product areas.

What you'll do

• Analyse the current state of UI Platform, business goals, customer needs, product adoption inhibitors, and industry trends

• Based on the above analysis, in close collaboration with your stakeholders you'll define a long-term strategy and roadmap for UIP.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. Drive adoption/usage of the platform and tools across Atlassian product teams.

• As a leader for the UI Platform, including platform and products, programs, customer scenarios - you will proactively identify any inhibitors, issues or opportunities, and proactively address them or find the right owners to do so.

• As a senior member of the UIP team, you will drive some of the most complex, cross-divisional projects, with complex dependencies and broad scope across the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian's Automation platform seamlessly integrates into the customer's environment, streamlining complex business workflows and eliminating repetitive manual tasks. Atlassian product teams can leverage and extend the Automation Platform thereby bringing unique automation value to their customers.

Atlassian's Automation design team have ambitious plans for FY25 to shift Atlassian's automation offering towards a more advanced implementation. Automation connects the entire Atlassian platform suite as well as connected third party tools to help our customers do less repetitive work and more thoughtful creative work.

We are looking for a Senior designer to lead a set of critical projects in our business process automation stream, working end to end across the entire design process from shaping to delivery. Our teams work closely with engineering in a highly technical space, leveraging our design system and platform components, and partnering closely with product design teams on solution refinement.

We are seeking a well-rounded product designer. Superpowers in stakeholder management, platform design thinking and interaction design are highly valued. Our team includes junior designers who would benefit from your mentorship and lead designers to spar and collaborate with. The majority of our team is based in Sydney, but we are open to folks in other locations who are comfortable collaborating async.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000 customers worldwide, and the Enterprise Solutions Advocates help the largest of those accounts scale their investments in Atlassian.

Our Solution Sales Executive team (Jira Service Management) in APAC is now looking for an experienced solutions sales professional to join our ANZ team in Australia. Reporting to the Head of Solution Sales Executive- APAC , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers across the ANZ market.

In this role, you'll get to:

• Develop and execute a sales strategy to drive revenue growth for Jira Service Management in the ANZ market.

• Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.

• Work with cross-functional teams, including Account Executive, Marketing, Account Management, and Product, to ensure customer satisfaction and retention.

• Represent Jira Service Management at industry events and conferences.

• Provide accurate sales forecasts and reports to senior management team located in Australia.

• Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

On your first day, we'll expect you to have:

• At least 8 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors.

• Experience in the ITSM market and familiarity with any mainstream service management solutions is a must.

• Experience working with ANZ customers, be able to work with local SI partners to respond to RFP/RFI.

• Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the ANZ market.

• Fluency in english is a must. Fluency in Bahasa /Tagalog is a plus.

• Certified in ITIL is a plus but not mandatory.