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• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

#LI_AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, SwaggerHub, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, API Hub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the API Hub sales team, working with our award-winning products, including SwaggerHub, Portal, PactFlow & ReadyAPI. By leveraging SmartBear's API Hub, customers can enforce API Standards, Streamline Development Processes, Empower Innovative Teams & Unlock API Value.

Go to our product page to learn more about API Hub!

About the role

As an API Hub Account Executive, you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, SwaggerHub, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, API Hub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the API Hub sales team, working with our award-winning products, including SwaggerHub, Portal, PactFlow & ReadyAPI. By leveraging SmartBear's API Hub, customers can enforce API Standards, Streamline Development Processes, Empower Innovative Teams & Unlock API Value.

Go to our product page to learn more about API Hub!

About the role

As an API Hub Account Executive, you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

#LI_AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, SwaggerHub, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, API Hub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the API Hub sales team, working with our award-winning products, including SwaggerHub, Portal, PactFlow & ReadyAPI. By leveraging SmartBear's API Hub, customers can enforce API Standards, Streamline Development Processes, Empower Innovative Teams & Unlock API Value.

Go to our product page to learn more about API Hub!

About the role

As an API Hub Account Executive, you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, SwaggerHub, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, API Hub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the API Hub sales team, working with our award-winning products, including SwaggerHub, Portal, PactFlow & ReadyAPI. By leveraging SmartBear's API Hub, customers can enforce API Standards, Streamline Development Processes, Empower Innovative Teams & Unlock API Value.

Go to our product page to learn more about API Hub!

About the role

As an API Hub Account Executive, you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, TestHub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the TestHub sales team, working with any one of our award winning products that include Zephyr Enterprise, TestComplete, BitBar, VisualTest or LoadNinja. Customers will benefit from being able to elevate their entire testing process with solutions from the TestHub that are designed to allow customers to test more, test better, and at a much faster pace.

Go to our product page if you want to know more about TestHub!

About the role

As a TestHub Account Executive you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients, and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-AS1

#LI-Hybrid

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 #LI-AJ1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager APAC 

Reporting to the APAC Sales Director, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in APAC that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Melbourne office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Assistant Controller

About the role

SmartBear is looking for an Assistant Controller to join our Controllership team and play a critical role in scaling our financial function. The Assistant Controller will be instrumental in leading the day-to-day accounting while also influencing the strategy and direction of the team. This includes developing and implementing policies, procedures, and driving continuous improvement. This is a perfect role for a financial leader who will thrive in a dynamic and fast-growing environment. The Assistant Controller will report to the SVP, Corporate Controller and oversee the Corporate Accounting team.

As the Assistant Controller you will:

• Manage and develop a high performing team of accounting professionals, promoting a culture of continuous improvement
• Manage the global monthly closing cycle, including oversight of reconciliations and financial reporting and partnership with FP&A on managerial reporting
• Manage the accounting and financial operations for a complex multi-entity, multi-currency global company including areas of consolidation, revenue, general ledger, treasury, payroll, payables, capitalized software, intercompany, debt and equity while ensuring compliance with US GAAP, local accounting requirements and internal policies
• Lead financial related audits and partner with the Tax Director to support tax related audits
• Build meaningful and trusted relationships with key internal stakeholders across business units and functions  
• Continuously review and enhance financial policies, procedures, internal controls, and systems to align with best practices and evolving business needs
• Support new business initiatives and other major change management impacting financial statements and related systems
• Manage the preparation of revenue and cash forecasts in collaboration with FP&A to support the planning and execution of financial strategies and company objectives
• Lead the accounting research process and interpretation of US GAAP guidance for key accounting and reporting areas; partner with business leaders on impacts of conclusions and how they may drive business decisions
• Other duties as assigned

We are looking for you if you have:

• Bachelor’s or Master’s degree in related field of Accounting and/or Finance
• 10+ years of progressive financial management experience
• Certified Public Accountant (CPA) preferred
• Mix of public accounting and industry experience preferred
• Strong technical accounting knowledge, ideally in a SaaS environment
• Excellent written and verbal communication skills
• Highly detailed oriented and organized in work, willingness to roll-up the sleeves
• Proven ability to work both independently and collaboratively with different levels of employees across an organization
• Excellent analytical, problem-solving, and decision-making abilities 
• Proven experience leading and motivating teams
• This role is based hybrid out of Somerville, MA. Candidates should be local and within commutable distance 

Why you should join the SmartBear crew:

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

#LI-Hybrid

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

Back-end Engineer – Reflect

• Continue to build out Reflect’s real-time back-end infrastructure, which powers thousands of live browser sessions daily as part of a market-leading end-to-end test automation platform.
• Collaborate with internal and external stakeholders and rapidly convert requirements into working code while maintaining existing features and services.
• Back-end: Scala + Java, DB: S3 + PostgreSQL, Infra: AWS, Docker, Linux

Product intro

Reflect is a no-code, cloud-based platform that translates manual end-to-end web tests into automated tests using Generative AI. Supporting both web and native mobile apps, it is the fastest tool for creating tests and the easiest way to maintain them. Reflect is used by thousands of companies to increase their development velocity and confidence during deployments.

Go to our product page if you want to know more about Reflect Automated Testing.

You can even have a free trial to check it out 😊

About the role

As a Back-end Engineer you will work closely with a growing team of back-end and front-end engineers to continue building our end-to-end automation platform. Your day-to-day responsibilities include:

• Build and manage our live recorder and automated test runner, for both web and mobile tests
• Design and develop new REST APIs for communicating with test runners and other infrastructure
• Prototype and build new features for managing cloud browsers, including improvements to Reflect AI, a generative AI feature that converts test plans to automated test scripts
• Manage a dynamically-scaled infrastructure of containers for services and tasks
• Deliver working code on-time with clear documentation or other explanation
• Measure success and iterate on technical designs to improve outcomes for all stakeholders

We are looking for you if you have:

• 3+ years in software development in a production environment
• Advanced programming skills in one or more of: Scala, Java, C/C++, Go, TypeScript
• Strong understanding of HTTP, REST and the client/server architecture
• Demonstrated ability of completing software projects, individually and as part of a team
• Demonstrated ability of taking ambiguous or ill-defined requirements and problem statements, and rapidly converting them into working code, with quality
• Strong communication skills and English on at least a B2 level

We value intelligence, humility and hard work – after all, we’re solving complex technical problems!

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status

• You will help develop one of the most recognizable SmartBear products.
• Gaining exposure to cutting-edge development technology.
• Tech stack: Java 17/21, Dropwizard, Maven, Spring, PostgreSQL, MongoDB, ElasticSearch, Docker.
• Temporary Assignment: This is a one-year temporary assignment

Go to our product page if you want to know more about SwaggerHub.
You can even have a free trial to check it out 

• Ensure development Java in accordance with the software engineering helping to define and champion development standards for the team.
• Drive high engineering standards engaging in peer design and code reviews, grooming sessions, etc.
• Build and maintain robust unit tests.
• Create and maintain technical and support documentation.
• Collaborate with teams of developers, testers, product managers geographically spread across our different locations.

• 3+ years working with web-based technologies: Java
• Experience with Maven, DI frameworks, Docker, SQL/NoSQL database
• Nice to have expirience with JS, AWS, GitHub actions
• English on at least B2 level.

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place. 
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. 
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Senior Product Support Engineer, BugSnag

• This position involves helping our highly technical customers use BugSnag and integrate our open source notifier libraries into their applications.
• You will get to develop in house tooling to support the team.
• You will get to take on new challenges and learn new technologies and skills.
• You will have the opportunity to be part of a team of like-minded individuals, working with and learning a wide range of languages and frameworks.
• You may get the opportunity to work on bug fixes, or develop product enhancements in conjunction with our Platform and Backend Engineering teams.
• You may get the opportunity to mentor and guide more junior team members in their day to day activities and career development.
• You may have the opportunity to progress within the product Support Team or move directly into other areas of the business, Engineering, Product, Customer Success, Sales, over time.

Product intro

BugSnag is the trusted software stability "command center" for over 5,000 engineering teams worldwide, including Airbnb, Slack, Pinterest, Docker, EA and Microsoft. We process over 1 billion crash reports daily from 85,000 applications, and empower our customers to make data-driven decisions on when to focus on building new features, or when to fix bugs.  

Go to our product page if you want to know more about BugSnag.

You can even have a free trial to check it out 😊

 Product Support intro 

Support services at SmartBear include self-help content (user guides, videos, tutorials, FAQ’s) and live agent support (via phone, email, screen share and chat). SmartBear offers business hours support as well as 24x7 support to its customers around the world. We have support centers around the globe to provide follow the sun support. BugSnag offers 16x5 email support for all customers, along with dedicated slack channel and screen share options for Enterprise and Gold support level customers

 About the role

As a Senior Product Support Engineer you will:

You will be reporting directly to the Product Support manager and be responsible for providing in-depth technical support to our customers. You will be working closely with our development teams as part of supporting customers, gaining knowledge of our systems and increasing your technical skill set. We take our customers’ problems very seriously, and providing quick, friendly help to our users is a top priority throughout the company.

• Troubleshoot, perform in-depth investigations and solve technical support issues with external customers (via email, GitHub, screenshare, live chat etc)
• Collaborate with and be a point of contact for fellow support colleagues and other internal organisations (e.g. development) to identify and propose solutions, achieving superior customer service
• Identify fixes to bugs and define tasks for these to be implemented either by this support team or by other engineering teams 
• Obtain the necessary knowledge and skills to become a SME in our product, systems and supported languages and frameworks
• Develop tools and enhance documentation to improve our support processes
• Look for ways to improve productivity of issue resolution and better ways to help our customers

This is a fantastic opportunity, to experience and work extremely closely with multiple highly trained and distinct teams to understand exactly which areas of the software lifecycle you are passionate about.

We are looking for you if you have :

• A personable, empathetic and professional manner when dealing with customers
• Proficiency when reading, writing and speaking English
• A systematic approach to problem solving and an eagerness to learn new skills and embrace new concepts and technologies
• Experience as a mid-level software engineer or equivalent, working with multiple programming languages
• Commercial experience of developing in at least 2 of the following categories of development languages: 
  • Mobile: e.g. Android / Obj-C / Swift / React Native / Unity 
  • JavaScript: e.g. Javascript / React / Angular / Vue / Node.js 
  • Scripting: e.g. Python / Ruby / PHP 
  • Server: e.g. Java / Go / .NET 

 Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-PD1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Customer Success Manager EMEA 

Join our dynamic team in SmartBear EMEA headquarters in Galway city as a Customer Success Manager, reporting into the Director of Customer Success International, where you'll have the opportunity to make a significant impact. 

In this role, you'll forge long-term, trusted partnerships with key leaders and influencers across your portfolio, positioning SmartBear as a strategic partner rather than just a vendor. You'll play a critical role in driving the adoption, optimization, and integration of SmartBear products, ensuring customers achieve maximum value from our solutions. Collaborating closely with internal teams like Sales, Renewals, Marketing, Support, and Product, you'll help create a seamless customer journey from purchase through renewal.  

This is a fantastic opportunity for a driven professional to grow within a global organization, making a meaningful difference for our customers and advancing your career in the process. 

Successful candidates are required to be on site in the Galway office min 3 days a week. 

As a Customer Success Manager for SmartBear you will: 

• Proactively engage with enterprise customers, to build, maintain, and expand relationships, ensuring an exceptional experience throughout the customer lifecycle. 
• Position SmartBear as a strategic partner by aligning our solutions with customer goals and driving product adoption and optimization. 
• Monitor customer usage and health, providing recommendations for improvement and growth. 
• Conduct regular business reviews to ensure value realization and strengthen relationships. 
• Serve as the voice of the customer, sharing insights with internal teams to drive product evolution and address root causes impacting customer satisfaction. 
• Collaborate with internal teams (Sales, Renewals, Marketing, Support, Product) to ensure a seamless customer experience, collaborating closely in Renewal and Upsell opportunities. 
• Track key performance metrics to measure customer engagement and success, using data to inform strategies and drive continuous improvement. 
• Gain a deep understanding of the broader SmartBear portfolio, including various licensing and deployment models, to enhance and optimize the customer experience. 

We are looking for you if you have: 

• Min 3-5 years in Customer Success, Account Management, or a similar customer-facing role, preferably within the software or tech industry. 
• Strong commitment to delivering exceptional customer experiences and building long-term relationships. 
• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. 
• Strong analytical skills with a proactive approach to identifying and resolving customer issues. 
• Proven ability to work effectively with cross-functional teams, including Sales, Marketing, Product, and Support. 
• Ability to understand customer business needs and align them with SmartBear’s solutions to drive value. 
• Comfortable with software products and technologies; able to quickly learn and effectively communicate technical concepts. 
• Proficient in using data to track customer health metrics and inform decision-making. 
• Ability to thrive in a fast-paced, dynamic environment with changing priorities. 
• Based in Galway with the ability to travel within the EMEA region as needed. 
• Fluency in English required; additional language skills relevant to EMEA region are a plus. 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

Development Manager- Reflect

• Provide technical direction and coaching for a full-stack team developing a market-leading end-to-end test automation platform driven by AI.
• The team has a mix of junior and senior engineers with demonstrated ability to perform at a high level and deliver a quality product fast
• Front-end: JS/TS/Vue + HTML/CSS, Back-end: Scala/Java, Infra: ECS/S3/RDS on AWS
• We are looking for candidates based in Wroclaw, Poland or willing to relocate. 

Product intro:
Reflect is a no-code, cloud-based platform that translates manual end-to-end web tests into automated tests using Generative AI. Supporting both web and native mobile apps, it is the fastest tool for creating tests and the easiest way to maintain them. Reflect is used by hundreds of companies to increase their development velocity and confidence during deployments.

Go to our product page if you want to know more about Reflect Automated Testing.

You can even have a free trial to check it out 😊

About the role:
As an Engineering Manager you will promote a culture of collaboration and innovation leading to success. Your team will span multiple locations, including the U.S., and is expected to grow throughout the coming year. In this role, you are expected to:

• Direct the technical work for a team of software engineers ranging from front-end to back-end, and junior to senior experience levels.
• Take a proactive approach to improving the entire software development life-cycle.
• Leverage Agile best practices to manage the delivery of software through continuous deployment, integration and test-driven development, including sprint planning, triaging of issues and assigning work based on experience and skills.
• Collaborate cross-functionally, building relationships to deliver on company goals.
• Work effectively with product managers, engineers and leadership to grow your team and most effectively meet aggressive business outcomes.
• Synthesize customer feedback and advise on technical designs for new features
• Determine processes and metrics to ensure products are market ready.

We are looking for you if you have:

• 5+ years managing software development scrum teams
• Experience in a SaaS-based company with multi-site teams preferred
• Software development experience and ability to coach others
• Ability to turn high-level requirements into actionable plans with projected target dates
• Outstanding proactive communication skills and English on at least a B2 level

We value intelligence, humility and hard work – after all, we’re solving complex technical problems!

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-JC4 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

DevOps Architect

• Build and maintain key infrastructure that is observable, stable, and performant.
• Work with industry-leading technologies and cloud deployments.
• Lead technical transformation and automation efforts that improve the customer experience and lower maintenance overhead.

About the role

As a DevOps Architect, you will be leading the design and implementation of cloud-based infrastructure that supports hundreds of customer deployments, enabling our development teams to efficiently build, deploy, and automatically test code changes and new capabilities. You will collaborate with our best and brightest engineers, product managers, and support teams to ensure our infrastructure is robust, scalable, and efficient.

• Design and automate scalable, highly available application deployments, improving efficiency and cost-effectiveness of infrastructure.
• Implement code, automation tools, custom tools, and scripts as necessary to evolve systems and processes.
• Work closely with leaders across development, product, and support teams to build well-monitored, auto-scaled, and highly available processes.
• Leverage tools like Jenkins, Ansible, Rundeck, Zabbix, and Terraform to reduce manual work and build resilient, self-healing systems.
• Document existing systems and processes for review by internal and external stakeholders.

We are looking for you if you have:

• 5+ years’ experience as a Cloud Architect or senior DevOps/SRE with a design focus.
• Extensive experience in major public cloud environments, particularly AWS, GCP, and Azure.
• Strong networking skills and experience with multi-region and cross-account connectivity.
• Experience with cloud security, privacy, compliance, and disaster recovery requirements.
• Strong understanding of software design principles and CI/CD workflows.
• Understanding of multi-cloud design strategies and limitations.
• Excellent problem-solving capabilities.
• Background in cost-efficient designs and cost forecasting.
• Able to communicate effectively across multiple stakeholder groups.
• Lead technical teams through example.
• Practical experience working with generative AI systems is a plus.

Important Technologies:

• Cloud Providers: AWS, GCP, Azure (all major compute, storage, and database services).
• Networking: VPC peering, Transit Gateway, VPC Lattice.
• Databases: Postgres, MongoDB, Aurora, ClickHouse, ElasticSearch.
• Messaging: SQS/SNS, RabbitMQ, Kafka.
• Monitoring: CloudWatch, Datadog, SSM, AlertSite.
• CI/CD:GitHub Actions, Jenkins, BuildKite, CodePipeline.

At SmartBear, we are committed to building an inclusive and innovative environment. If you're passionate about cloud infrastructure, excited about leading technical transformations, and eager to work with cutting-edge technologies, we'd love to hear from you!

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI_AS1

#hybrid

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

DevOps Engineer

Team intro

As a DevOps Engineer, you will be joining a team comprised of engineers in Poland, Ireland, and the United States. We're a highly collaborative team with engineers at various skill levels to help everyone improve and grow. If you are the kind of individual who wants to deepen their technical knowledge while enjoying a good laugh & working with AWS and/or Azure, then this is the team for you.

About the role

As a DevOps Engineer you will:

• Work with Development, Product and Support teams to build high scalability and availability
• Collaborate with other operation teams in Ireland, Poland, and the United
• Configure Jenkins and GitHub Actions to develop build and deployment automations for various web applications across their life cycle management.
• Automate and implement scalable, highly available application deployments in greenfield environments and improve efficiency of Cloud
• Implement automation tools and scripts as necessary to evolve systems and processes that assist various development
• Document implemented systems and processes across internal and external

We are looking for you if you have:

• 3-5 years of experience in a DevOps, System Admin, Operations, or similar
• Experience working with Cloud Infrastructure, notably
• Experience with CloudFormation, Terraform, or Ansible
• Experience with CI/CD tools such as GitHub Actions or Jenkins

• Experience with Kubernetes & Helm
• Experience with Bash and Python
• Must have a good understanding of git, GitHub, and source code management
• Experience with Rancher, SonarQube, or Nexus a plus
• Experience with Azure a plus

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr and BitBar are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, Mozilla, FedEx, and Microsoft.  

DevOps Engineer – BitBar 

• Management of the physical (Linux and macOS) and cloud (AWS/Azure) infrastructure 
• Management of the network infrastructure 
• Supporting the development, test, and production environments 
• The successful candidate will work from our Wrocław office. 

Product intro: 

BitBar is a flexible cloud-based mobile and web application testing platform that allows the users to perform live (manual) or automated testing against desktop browsers (Windows, MacOS and Linux) and real iOS and Android devices.  

Go to our product page if you want to know more about BitBar  

You can even have a free trial to check it out 😊   

About the role 

This opportunity is for a DevOps Engineer to work on our BitBar product. We are looking for an ambitious developer who will take part in building a system controlling, managing, and enabling the devices cloud we provide to our customers. You will be responsible for supporting R&D and QA teams in software development, deployment, and automated testing and monitoring. 

We are looking for you if you have:  

• Willingness to explore, learn, try and put it all into practice. 
• Good UNIX-type OS knowledge (Linux or macOS). 
• Experience with Ansible. 
• Knowledge about macOS automatization (signing applications, automatization through CLI). 
• Experience with Xcode. 
• Familiarity with Jenkins platform. 
• Good knowledge of scripting languages (bash, python). 
• Familiarity with containerization concept (proxmox, docker swarm, vmware) . 
• English at least on B2 level. 

Nice to-have: 

• Hands on experience with switches, routers and WiFi access points . 
• Familiarity with cloud solutions (AWS, Azure). 
• Familiarity with iOS and Android. 
• Familiarity with computer networking. 

A perfect candidate will: 

• Have the ability to quickly learn and contribute to the existing solution. 
• Enjoy researching new technologies and coming up with innovative solutions. 
• Learn new tools and programming languages as needed. 
• Show flexibility and grow together with the product. 
• Own and commit to all of his/her work and be accountable for the results. 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

 #LI-AJ1

Director, Global People Operations  

Do you have a passion for operational excellence and ensuring a smooth employee experience across the globe, while leading a geographically dispersed team? We are seeking a Director, Global People Operations, with a strong background in HR operations to join our dynamic team at SmartBear Software. In this role, you will be responsible for managing and executing all HR operational processes efficiently and compliantly across our international workforce. 

About SmartBear Software: 

SmartBear Software is a leading provider of software development and testing tools used by millions of developers and testers around the world. Our mission is to make the software development and testing process simpler and more efficient, enabling our customers to deliver high-quality applications faster. We are a passionate and growing company with a strong focus on innovation and customer success. 

About the Role: 

As the Director, Global People Operations, you will be a key partner in ensuring a world-class employee experience for all SmartBear Software employees. You will lead and support a diverse team of talented professionals who are geographically dispersed across our global offices.  Overseeing all HR operational processes efficiently and compliantly, including: 

• Onboarding: Partnering with the Talent Acquisition and Management team to ensure a smooth and efficient onboarding experience for new hires.
• Global Rewards Support & Administration: Overseeing employee benefits programs and compensation programs to ensure they are strong components of our total rewards package. Managing enrollment processes and communications, from open enrollment periods to life event changes. 
• Payroll Processing (International): Partnering with Finance partners in overseeing the accurate and timely processing of payroll for all international employees, adhering to local regulations and improving processes as we grow and scale 
• Leave Management: Ensuring administration of all types of leave requests (vacation, sick leave, etc.) comply with local laws and generate a positive employee experience 
• Off-boarding: Facilitating a smooth off-boarding process for departing employees including exit discussions and providing insights back to the business to continuously improve our employee experience 
• Legal & Compliance: Staying up to date on all employment laws and regulations globally and ensuring the company adheres to them inclusive of, but not limited to, obtaining required documents and signature, document retention, pay equity/transparency, EEO, employee handbook, Immigration and partnering with Facilities on Health & Safety requirements globally.  
• HR Analytics: Maintaining HR data and supporting data reporting requests and analytics to drive informed decisions and support our DEI and ESG initiatives and related compliance 
• System and Tool Management: Managing HRIS systems and other tools, ensuring they are optimized, secure, and aligned with company needs.
• People Processes: Ensure our programmatic People Processes run smoothly such as merit increase process, promotion process, annual compliance processes, M&A, and ensuring such processes are documented in internal sites and communicated to relevant stakeholder in a timely matter. 

Success Factors 

• Operational Excellence: Efficient management of core People & Culture (P&C) processes, ensuring that all operations run smoothly and effectively. 
• Recognition Programs & Culture Initiatives: Management of recognition programs and partnering in the driving of other culture initiatives, ensuring that company values are upheld and celebrated. 
• Compliance & Policy Management: Ensuring adherence to all policies and regulations and maintaining up-to-date documentation and processes. 
• Team Development: Developing and supporting a diverse global team that embodies SmartBear’s values. 
• Effective Communication: Clear and effective communication of P&C initiatives to all stakeholders, ensuring alignment and understanding across the organization. 
• System and Tool Management: Oversight of the HRIS and other HR tools, ensuring they support business needs.  

You are a great fit if you have: 

• Experience in a HR Operations role, with a proven track record of managing complex processes and ensuring compliance. 
• Experience working in a global environment and understanding the nuances of international HR practices is a plus. 
• Strong analytical skills and the ability to translate HR data into actionable insights. 
• Excellent project management, organizational, and communication skills, with the ability to effectively lead a geographically dispersed team. 
• A passion for continuous improvement and a commitment to delivering a positive employee experience. 

What We Offer: 

• Competitive salary and benefits package. 
• Opportunity to make a significant impact on a growing and dynamic company like SmartBear Software. 
• We offer a collaborative and supportive work environment that values work-life balance and professional growth. 
• Join a team that is dedicated to creating exceptional employee experiences. 

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Procurement Director 

The Director of Procurement will be instrumental in helping to build the foundation of procurement while also analyzing and negotiating large contracts. This includes developing and implementing policies, procedures, and systems to reduce costs, streamline processes, and drive continuous improvement. This is a hands-on role and perfect for an initiative-taker who will thrive in a dynamic and fast-growing environment. This individual will be comfortable and proficient with working in the details but also sees the big picture and is a systematic thinker. Additionally, the ideal candidate consistently delivers with high quality, accuracy, completeness & timeliness and will have strong capabilities in financial analysis and modeling to understand and influence business performance. 

About the role 

As a Procurement Director you will: 

• Build meaningful and trusted relationships with key internal stakeholders across business units and functions  
• Lead contract negotiations and the contract negotiation process securing advantageous contracts, working with our legal and other internal teams to determine the must haves  
• Establish operational and financial Key Performance Indicators (KPIs) to achieve business outcomes 
• Continuously review and enhance procurement policies, procedures, and systems to align with best practices and evolving business needs. 
• Identify and realization of cost-saving / cost-reduction and cost-avoidance opportunities 
• Ensure invoice accuracy and compliance with contract / pricing / payment terms and take corrective actions as required 
• Benchmark spending and vendor data to align with best practices and identify areas to drive more efficient spend 

We are looking for you if you have: 

• Bachelor's degree in Supply Chain Management, Business, or related field. Master's degree preferred 
• 10+ years of progressive procurement and supplier management experience 
• Strong understanding of strategic sourcing, negotiation, and contract management principles. 
• Proficiency with procurement software/tools and data analysis techniques. 
• Excellent analytical, problem-solving, and decision-making abilities. 
• Outstanding communication and relationship management skills. 
• Quality-focused with an emphasis on continuous process improvement. 
• This role is based hybrid out of Somerville, MA. Candidates should be local and within commutable distance. 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

#LI-Hybrid

#LI-AS1

At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

About the role

The Enterprise Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most prestigious clients, driving both their success and that of SmartBear. You will be responsible for finding both new opportunities and well as increasing retention with the range of SmartBear solutions already deployed. For this role, you will need to be someone who can engage with the largest companies on the planet, across many different levels to communicate the many benefits of our software portfolio and making it relevant to their needs. Every SmartBear Enterprise Account Manager creates and implements an account plan for each of their accounts, to include short-term objectives and long-term goals, which will naturally include a clearly defined path to reach these objectives and goals. 

What we have found to be the most successful personalities and attributes include:

• A demonstrable track record in Enterprise Sales to Global Companies
• Highly organized, results driven and self-motivated
• Accountable, eye for detail, and interest in technology (test & automation would be great!)
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would with senior level executives by phone, email and in person.

Responsibilities

• Drive revenue within named Enterprise Accounts. Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with marketing, sales teams and product owner to share account knowledge and execute on sales strategies
• Availability to travel as needed

Experience

• Proven track record with 2-5 years of software sales experience selling into major accounts
• Proven ability to effectively demonstrate complex technology and communicate the value proposition of technical solutions to prospects and customers
• Knowledge of the software development life-cycle and the challenges that software engineers, managers and executives face
• Genuine interest in the software development industry, with the initiative to tackle and understand the newest trends and technologies
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-Hybrid

#LI-Onsite

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Growth Marketing Manager

We are looking for you if you have:

• 4+ years of experience planning and executing multi-channel lead generation programs for a B2B product
• Ability to review marketing analytics (traffic, leads, conversions), report results to the business, and come up with data-driven action items, based on the results
• Experience in using (or exposure to) contact management systems, CRM, marketing automation platforms, and/or marketing databases
• Experience creating and implementing proven successful demand creation, lead nurturing and pipeline acceleration programs
• Demonstrated ability to multi-task and manage expectations in a fast-paced environment
• Creative, passionate marketer with desire to innovate and transform marketing practices and strategy
• High attention to detail and focus on quality output necessary
• Self-starter with proven ability to deliver results
• Candidate must be local to Somerville MA

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Growth Marketing Manager – Brand 

We are seeking a dynamic and innovative Growth Marketing Manager for Brand with a strong emphasis on campaign creation to join our team. You will lead the development and execution of engaging marketing campaigns that elevate our brand, drive customer acquisition, and foster brand loyalty. You will collaborate closely with cross-functional teams to ensure campaign alignment with business goals while maintaining brand consistency and identity.

• Strategic Campaign Development: Lead the conceptualization, planning, and execution of integrated marketing campaigns that effectively communicate brand messages and events to our target audiences.
• Customer Success Stories: Drive the creation of compelling customer stories and testimonials that showcase the value and impact of SmartBear products which includes collaborating across the company to identify and highlight key success stories.
• Cross-Channel Integration: Collaborate with digital marketing, brand marketing and other teams to ensure seamless integration of campaign initiatives across multiple channels and touchpoints.
• Campaign Measurement and Optimization: Establish KPIs and performance metrics for campaigns, monitor and analyze results, and iterate on strategies to optimize ROI

We are looking for you if you have:

• 3+ years of B2B marketing experience with demonstrated excellence in campaign management and digital marketing
• Experience driving proven results in demand creation, lead nurturing, and brand building.
• Excellent communication skills and track record of aligning with sales leadership
• Ability to think and execute both strategically and creatively
• High attention to detail and focus on quality output necessary
• Proficient with a full suite of tools to help you in your role, including Microsoft Sharepoint, Microsoft Office 365, Slack, Salesforce, SmartSheets, Tableau, Marketo, Miro, Sprout Social, and more.
• This role is hybrid, based out of Somerville MA. The candidate should be local and within commutable distance to our Headquarters

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

• Manage day-to-day operations of your team of SDRs to meet & exceed daily, monthly, and quarterly KPIs and business objectives.
• Train and coach SDRs on sales fundamentals, phone techniques, email/LinkedIn best practices, and career development.
• Work cross-functionally with Sales Leadership, Sales Enablement and Marketing to strategize around inbound and outbound campaigns.
• Involved in all phases of interviewing, hiring, and onboarding process.

• 3+ years in tech sales
• 1-2 years of Management or Team Lead experience
• Strong knowledge of tools like Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, and 6Sense
• Excellent coaching and leadership skills
• Strong organization and time management skills
• Coachable and hungry to learn

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, and Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft

Junior DevOps Engineer

• Collaborate with other operation teams in Ireland, Poland, and the United States.
• Learn Jenkins and GitHub Actions to develop build and deploy automation for various web applications across their life cycle management.
• Learn how to Automate and implement scalable, highly available application deployments in greenfield environments within AWS and Azure.
• The successful candidate will work from our Wrocław office.

Team intro:
As a Junior DevOps Engineer, you will be joining a team comprised of engineers in Poland, Ireland, and the United States. We're a highly collaborative team with engineers at various skill levels to help everyone improve and grow. If you are the kind of individual who wants to deepen their technical knowledge while enjoying a good laugh & working with AWS and/or Azure, then this is the team for you.

About the role:
As a Junior DevOps Engineer you will:

• Work with Development, Product and Support teams to build high scalability and availability processes.
• Collaborate with other operation teams in Ireland, Poland, and the United States.
• Learn Jenkins and GitHub Actions to develop build and deployment automations for various web applications across their life cycle management.
• Learn how to Automate and implement scalable, highly available application deployments in greenfield environments and improve efficiency of SaaS infrastructures.
• Learn about and implement automation tools and scripts as necessary to evolve systems and processes that assist various development teams.
• Document implemented systems and processes across internal and external applications.

We are looking for you if you have:

• 1+ year of experience in a DevOps, System Admin, Operations, or similar role.
• Basic knowledge of the Cloud Technology
• Basic knowledge of AWS and some of its services; EC2, RDS, VPC, etc.
• Basic understanding of Networking concepts such as NAT, Route Tables, and Private vs Public IPs.
• Basic knowledge in configuring and working with GitHub.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, BugSnag, and Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe JetBlue, FedEx, and Microsoft.  

This is an exciting time for us. We’re growing globally, moving fast, and we need passionate people who want to help us shape the market. You will have the opportunity to work for an established company that moves at the speed of a startup, remains flexible and open to new ideas.  If you think this is a good fit, let us get to know you.  

Our employees are our foundation. SmartBear is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents. The SmartBear values are Smart, Open, Drive, Accountable, and Curious.  Learn more about the SmartBear values here: https://smartbear.com/company/careers/ .  

To build and extend SmartBear’s success and growth, we’re looking for a skilled DevRel that has market and technical expertise.  

Position Summary:  

Use deep market knowledge, engaging technical content, persuasive presentation, and storytelling skills to show the endless possibilities of creating unique value with both open source and commercial offerings at SmartBear.  

You will play a crucial role in developing and supporting the strategy and message to empower and energize our current communities and users in addressing deployment challenges through technology. In the dynamic landscape of the digital world, characterized by the widespread adoption of mobile apps, web apps, APIs, cloud-native technology, and the increasing importance of observability, your focus will be on ensuring a developer-first insight-driven approach to application development and operation. 

In this role, you will work closely with the observability teams, emphasizing the importance of standards like OpenTelemetry. Your goal is to enable our customers and internal teams to tackle application development and deployment challenges with a quality and security-focused process.  

By embracing a developer-centric observability mindset, you will contribute to streamlining the entire development lifecycle, from the initial stages through deployment and beyond, ensuring a seamless and efficient insight-driven experience for all stakeholders. 

Being a key member of SmartBear’s Developer Relations team, you will create relationships with community leaders, influencers and (technical) partners.  

This is a highly technical role with the mission of engaging and inspiring the broad community of developers. Public speaking will be a part of your job and you will become one of the public faces of the company.  

What you’ll do:  

• Show thought leadership and expertise by producing videos and authoring tech blogs, white papers, best practices guidelines, educational content, and other assets for both internal stakeholders as well as customers and partners. 
• Deliver persuasive technical presentations during events around the world and through online channels. 
• Create sample applications, prototypes, and integrations.
• Build trust through active engagement with the developer community, learning about their successes and challenges, and advocating for their needs.
• Continuously keep up to date with latest open source and commercial observability and OTel trends.
• Monitor the technical community for trends, best practices, and enablement needs.
• Define, and create technical enablement material for internal technical audiences.
• Drive technical engagement and early adoption with community, committers, customers and partners leading to open source project commits, product enhancements, and customer wins.
• Support Product Marketing with a compelling message and go-to-market strategy/execution, while helping to define and implement strategies for measuring community growth initiatives across the OTel space and related communities.
• Collaborate with Engineering/Product teams in driving critical initiatives.
• Bring kindness and empathy for the community to help them tackle their issues.
• Assist, if called upon, for product marketing assets, product demos, industry analyst meetings, and high-level consulting. 

DevRel can expect to:  

• Support the go-to-market strategy, messaging, and knowledge sharing towards internal and external audiences to ensure that the message permeates SmartBear as well as the marketplace. 
• Advocate for community and customer needs with other teams inside of SmartBear. 
• Support enablement of internal pre-sales, solution architects, and support services staff. 

Candidate with proven technical experience in:  

• Logs, Metrics, Traces, OpenTelemetry, Distributed Tracing, Monitoring, Container Orchestration, and Cloud Platforms. 
• Market trends and optionally be an open-source project maintainer or contributor. 
• OTEL APIs and/or SDKs. 
• Proficient in at least one programming language. 

Candidates demonstrate non-technical experience:  

• 3+ years in a senior (or leader) developer relations role. 
• Superior communication and storytelling skills both written and spoken with an ability to articulate key messages clearly and explain technical concepts to a wide variety of target audiences, including non-technical and deeply technical audiences. 
• Demonstrated experience working with developer communities, software applications, observability technologies, and APIs (or microservices). 
• Active member of one or more observability communities, with knowledge of the culture, key influencers, and industry events. 
• Experienced and engaging presenter and speaker. 
• Results-oriented; committed to quality of product and service. 
• Ability to work in globally distributed (virtual) teams and being committed to driving teamwork and collaboration. 
• Deliver work both independently and collaboratively. 
• Ability to travel to attend global events, meetings, and conferences.  

Why you should join the SmartBear crew:  

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; our crew to get their birthdays off. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.   

Did you know?  

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.   
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.   
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.  

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

#LI-AS1

#LI-Hybrid

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Manager of Cloud Engineering

• Lead, coach, grow, and support Cloud / DevOps engineers
• Collaborate with product managers, engineers, and leadership across several time zones
• Work in with Cloud Technologies in AWS, GCP, and Azure
• We are looking for candidates based in Wroclaw, Poland or willing to relocate

Product Intro
As a Cloud Engineering Manager at SmartBear, you will lead, coach, grow and support Cloud / DevOps engineers for primarily for our Platform Services. This is a great opportunity for someone who wants to lead a highly skilled team and make a lasting impact by driving technical and process improvements to one of the cornerstones of SmartBear. You will work collaboratively with PMs, Support, Developers, and peer engineering teams to drive business outcomes for SmartBear.

About the Role
As a Manager of Cloud Engineering, you will:

• Managing a Cloud Engineering team to optimize quality and velocity of operations
• Leverage Agile best practices to manage the delivery of software through continuous deployment
• Ensure proper team focus on priorities, milestones, and deliverables
• Cultivate a culture of curiosity, ingenuity, partnership, speed, innovation, and excellence
• Writing code is not required, but you must be able to evaluate your engineer’s talent/output
• Plan, Document, and manage major cloud infrastructure projects

We are looking for you if you have:

• 3+ years leading Cloud / DevOps teams
• BS or MS in Engineering, Computer Science, or equivalent
• English at least on B2 Level
• Knowledge and experience with public and private cloud technologies, preferably AWS
• Experience with agile software development methodologies
• Ability to turn high level requirements into actionable plans with projected target dates

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.  

 #LI-AJ1

• ERGs Management: Coordinate and support ERGs by providing resources and guidance, facilitating meetings, and ensuring their activities align with company goals.
• Metrics Analysis: Regularly track diversity data and metrics, to highlight trends and areas for improvement, as well as preparing compliance reporting.
• Inclusion: deliver training to employees at various levels, engage with remote employees program, and support equitable implementation of people processes.
• Employer Brand: Work with the Marketing team to foster an inclusive employer brand, internally and externally.
• Diversity hiring: Partner with TA to support diversity hiring programs, building relationships with organizations, job boards and schools to bring in diverse candidates.

• Culture Programs: Help design and execute programs like team-building events, company values focus, and cultural celebration days that foster a sense of community and belonging.
• Feedback Mechanisms: Coordinate employee surveys, focus groups, and suggestion programs to gather continuous feedback on workplace culture and engagement.
• Engagement Reports: Implement action items from survey results.

• Philanthropy Programs: Support the strategic direction and delivery of SmartBear Gives Back, including organizing volunteer opportunities, managing donation matching programs, and coordinating corporate giving initiatives.
• ESG Engagement: Foster a culture of social responsibility by organizing events like Earth Day celebrations, community clean-up projects, and sustainability webinars.

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Senior Product Support Engineer, BugSnag

• This position involves helping our highly technical customers use BugSnag and integrate our open source notifier libraries into their applications.
• You will get to develop in house tooling to support the team.
• You will get to take on new challenges and learn new technologies and skills.
• You will have the opportunity to be part of a team of like-minded individuals, working with and learning a wide range of languages and frameworks.
• You may get the opportunity to work on bug fixes, or develop product enhancements in conjunction with our Platform and Backend Engineering teams.
• You may get the opportunity to mentor and guide more junior team members in their day to day activities and career development.
• You may have the opportunity to progress within the product Support Team or move directly into other areas of the business, Engineering, Product, Customer Success, Sales, over time.

Product intro:
BugSnag is the trusted software stability "command center" for over 5,000 engineering teams worldwide, including Airbnb, Slack, Pinterest, Docker, EA and Microsoft. We process over 1 billion crash reports daily from 85,000 applications, and empower our customers to make data-driven decisions on when to focus on building new features, or when to fix bugs.  

Go to our product page if you want to know more about BugSnag.

You can even have a free trial to check it out 😊

Product Support intro:
Support services at SmartBear include self-help content (user guides, videos, tutorials, FAQ’s) and live agent support (via phone, email, screen share and chat). SmartBear offers business hours support as well as 24x7 support to its customers around the world. We have support centers around the globe to provide follow the sun support. BugSnag offers 16x5 email support for all customers, along with dedicated slack channel and screen share options for Enterprise and Gold support level customers

About the role:
As a Senior Product Support Engineer you will be reporting directly to the Product Support manager and be responsible for providing in-depth technical support to our customers. You will be working closely with our development teams as part of supporting customers, gaining knowledge of our systems and increasing your technical skill set. We take our customers’ problems very seriously, and providing quick, friendly help to our users is a top priority throughout the company.

• Troubleshoot, perform in-depth investigations and solve technical support issues with external customers (via email, GitHub, screenshare, live chat etc)
• Collaborate with and be a point of contact for fellow support colleagues and other internal organisations (e.g. development) to identify and propose solutions, achieving superior customer service
• Identify fixes to bugs and define tasks for these to be implemented either by this support team or by other engineering teams 
• Obtain the necessary knowledge and skills to become a SME in our product, systems and supported languages and frameworks
• Develop tools and enhance documentation to improve our support processes
• Look for ways to improve productivity of issue resolution and better ways to help our customers
• Be required to work out of hours on call weekend work on a rotating basis.

This is a fantastic opportunity, to experience and work extremely closely with multiple highly trained and distinct teams to understand exactly which areas of the software lifecycle you are passionate about.

We are looking for you if you have :

• A personable, empathetic and professional manner when dealing with customers
• Proficiency when reading, writing and speaking English
• A systematic approach to problem solving and an eagerness to learn new skills and embrace new concepts and technologies
• Experience as a mid-level software engineer or equivalent, working with multiple programming languages
• Commercial experience of developing in at least 2 of the following categories of development languages: 
  • Mobile: e.g. Android / Obj-C / Swift / React Native / Unity 
  • JavaScript: e.g. Javascript / React / Angular / Vue / Node.js 
  • Scripting: e.g. Python / Ruby / PHP 
  • Server: e.g. Java / Go / .NET 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-RS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Product Support Engineer, BugSnag

• This position involves helping our highly technical customers use BugSnag and integrate our open source notifier libraries into their applications.
• You will get to take on new challenges and learn new technologies and skills.
• You will have the opportunity to be part of a team of like-minded individuals, working with and learning a wide range of languages and frameworks.

Product intro

BugSnag is the trusted software stability "command center" for over 5,000 engineering teams worldwide, including Airbnb, Slack, Pinterest, Docker, EA and Microsoft. We process over 1 billion crash reports daily from 85,000 applications, and empower our customers to make data-driven decisions on when to focus on building new features, or when to fix bugs.  

Go to our product page if you want to know more about BugSnag.

You can even have a free trial to check it out 😊

Product Support intro 

Support services at SmartBear include self-help content (user guides, videos, tutorials, FAQ’s) and live agent support (via phone, email, screen share and chat). SmartBear offers business hours support as well as 24x7 support to its customers around the world. We have support centers around the globe to provide follow the sun support. 

About the role

As a Product Support Engineer you will:

You will be reporting directly to the Product Support manager and be responsible for providing in-depth technical support to our customers. You will be working closely with our development teams as part of supporting customers, gaining knowledge of our systems and increasing your technical skill set. We take our customers’ problems very seriously, and providing quick, friendly help to our users is a top priority throughout the company.

• Troubleshoot, perform in-depth investigations and solve technical support issues with external customers (via email, GitHub, screenshare, live chat etc)
• Collaborate with fellow support colleagues and other internal organisations (e.g. development) to identify and propose solutions, achieving superior customer service
• Identify fixes to bugs and define tasks for these to be implemented either by this support team or by other engineering teams 
• Obtain the necessary knowledge and skills to become progressively proficient with our product, systems and supported languages and frameworks
• Develop tools and enhance documentation to improve our support processes
• Look for ways to improve productivity of issue resolution and better ways to help our customers
• Be required to work out of hours on call weekend work on a rotating basis.

We are looking for you if you have :

• A personable, empathetic and professional manner when dealing with customers
• Proficiency when reading, writing and speaking English
• A systematic approach to problem solving and an eagerness to learn new skills and embrace new concepts and technologies
• Experience of developing in one or more of the following categories of development languages: 
  • Mobile: e.g. Android / Obj-C / Swift / React Native / Unity 
  • JavaScript: e.g. Javascript / React / Angular / Vue / Node.js 
  • Scripting: e.g. Python / Ruby / PHP 
  • Server: e.g. Java / Go / .NET 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Senior Product Support Engineer, BugSnag

• This position involves helping our highly technical customers use BugSnag and integrate our open source notifier libraries into their applications.
• You will get to develop in house tooling to support the team.
• You will get to take on new challenges and learn new technologies and skills.
• You will have the opportunity to be part of a team of like-minded individuals, working with and learning a wide range of languages and frameworks.
• You may get the opportunity to work on bug fixes, or develop product enhancements in conjunction with our Platform and Backend Engineering teams.
• You may get the opportunity to mentor and guide more junior team members in their day to day activities and career development.
• You may have the opportunity to progress within the product Support Team or move directly into other areas of the business, Engineering, Product, Customer Success, Sales, over time.

Product intro

BugSnag is the trusted software stability "command center" for over 5,000 engineering teams worldwide, including Airbnb, Slack, Pinterest, Docker, EA and Microsoft. We process over 1 billion crash reports daily from 85,000 applications, and empower our customers to make data-driven decisions on when to focus on building new features, or when to fix bugs.  

Go to our product page if you want to know more about BugSnag.

You can even have a free trial to check it out 😊

Product Support intro 

Support services at SmartBear include self-help content (user guides, videos, tutorials, FAQ’s) and live agent support (via phone, email, screen share and chat). SmartBear offers business hours support as well as 24x7 support to its customers around the world. We have support centers around the globe to provide follow the sun support. BugSnag offers 16x5 email support for all customers, along with dedicated slack channel and screen share options for Enterprise and Gold support level customers

About the role

As a Senior Product Support Engineer you will:

You will be reporting directly to the Product Support manager and be responsible for providing in-depth technical support to our customers. You will be working closely with our development teams as part of supporting customers, gaining knowledge of our systems and increasing your technical skill set. We take our customers’ problems very seriously, and providing quick, friendly help to our users is a top priority throughout the company.

• Troubleshoot, perform in-depth investigations and solve technical support issues with external customers (via email, GitHub, screenshare, live chat etc)
• Collaborate with and be a point of contact for fellow support colleagues and other internal organisations (e.g. development) to identify and propose solutions, achieving superior customer service
• Identify fixes to bugs and define tasks for these to be implemented either by this support team or by other engineering teams 
• Obtain the necessary knowledge and skills to become a SME in our product, systems and supported languages and frameworks
• Develop tools and enhance documentation to improve our support processes
• Look for ways to improve productivity of issue resolution and better ways to help our customers
• Be required to work out of hours on call weekend work on a rotating basis.

This is a fantastic opportunity, to experience and work extremely closely with multiple highly trained and distinct teams to understand exactly which areas of the software lifecycle you are passionate about.

We are looking for you if you have :

• A personable, empathetic and professional manner when dealing with customers
• Proficiency when reading, writing and speaking English
• A systematic approach to problem solving and an eagerness to learn new skills and embrace new concepts and technologies
• Experience as a mid-level software engineer or equivalent, working with multiple programming languages
• Commercial experience of developing in at least 2 of the following categories of development languages: 
  • Mobile: e.g. Android / Obj-C / Swift / React Native / Unity 
  • JavaScript: e.g. Javascript / React / Angular / Vue / Node.js 
  • Scripting: e.g. Python / Ruby / PHP 
  • Server: e.g. Java / Go / .NET 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-RS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Lyft, Microsoft, JetBlue and BMW.  

 Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 9-12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 #LI-AS1

#LI-ONSITE

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Lyft, Microsoft, JetBlue and BMW.  

 Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 9-12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 #LI-AS1

#LI-ONSITE

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Lyft, Microsoft, JetBlue and BMW.  

 Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 9-12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 #LI-AS1

#LI-ONSITE

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Senior C++ Software Engineer

TestComplete

The successful candidate will work from our Bangalore office in hybrid model.

• Developing and maintaining the testing tool using C++.
• Collaborating with the team to implement and enhance backend functionalities.
• Tech stack: C++, Delphi, Windows programming (COM, WinApi), GUI (DevExpress)

Product intro

All businesses today interact with their customers via an app, and the wide range of use cases and configurations available in the market today makes it extremely hard to deliver high-quality apps at speed. And end-users today do not have the time nor patience to interact with apps that are buggy. This amplifies the need for tooling that promotes rapid test automation, and TestComplete is well suited to accomplish that.

Go to our product page if you want to know more about TestComplete.

You can even have a free trial to check it out 😊

About the role

As a Senior C++ Software Engineer, you will have the opportunity to contribute to the development and maintenance of key SmartBear products in the web, mobile, and desktop test automation market.

• Designing, implementing, and maintaining backend components using C++.
• Collaborating with the team to integrate frontend and backend functionalities.
• Participating in technical discussions and requirement analysis to support product development.
• Conducting code reviews and ensuring code quality.
• Developing and executing test cases to ensure product reliability.
• Collaborating with cross-functional teams, including developers, testers, UX designers, and product managers.

 We are looking for you if you have:

• Experience in software engineering in C++.
• 4+ years working developing BE solutions.
• Familiarity with Delphi (Even though we are moving away from it, it remains part of the source code).
• Experience with Windows Programming.
• Solid understanding of object-oriented programming.
• Knowledge of design patterns and performance best practices.
• Strong understanding of software development practices and tools.
• Solid problem-solving and analytical skills.
• Ability to work effectively in a team and communicate ideas clearly.
• Experience in CI/CD pipelines driving automation and quality and building SDK.
• BS degree in Computer Science, Software Engineering, or equivalent experience.
• English on at least B2 level.

Why you should join the SmartBear crew:

• You will have the opportunity to contribute to key product in the test automation market.
• We provide a collaborative and dynamic work environment that fosters professional growth and learning.
• We value work-life balance and offer competitive benefits and perks.
• We celebrate and embrace diversity and inclusion, recognizing that it leads to better outcomes.
• We are committed to ethical corporate practices and social responsibility, making a positive impact in the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world, including Galway, Ireland, Bath, UK, Wroclaw, Poland, and Bangalore, India.
• We've been recognized with major industry (product and company) awards, including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator, and BuiltIn Best Places to Work.

Did you know

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-PD1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

Senior Cloud Engineer

• Design, build, and maintain key infrastructure that is observable, stable, and performant.
• Modernize build processes to use best-in-class CI/CD practices.
• Automate and implement scalable, highly available applications on AWS, GCP, and Azure.

About the role

As a Senior Cloud Engineer, you will join a global team comprised of engineers in Poland, India, and the United States. We're a highly collaborative team with engineers of various skill levels to help everyone improve and grow. If you are the kind of individual who wants to deepen their technical knowledge and share their experience while enjoying a good laugh & working with AWS, GCP, and Azure, then this is the team for you.

As a Senior Cloud Engineer, you will:

• Collaborate with development, product, and support teams to design scalable, highly available, and maintainable application infrastructure.
• Help stakeholders understand the efficiency and cost-effectiveness of their solutions.
• Own critical CI/CD workflows (GitHub Actions, Jenkins), and enable teams to leverage automation and AI to improve development outcomes.
• Implement code, automation tools, custom tools, and scripts as necessary to evolve systems and processes.
• Document existing systems and processes for review by internal and external stakeholders.

We are looking for you if you have:

• 6+ years of experience in a DevOps, SRE, or similar role.
• Experience with major public cloud environments, particularly AWS. GCP or Azure a plus.
• Experience with containers and orchestration (Docker, Kubernetes, Helm).
• Strong networking skills and experience with multi-region and cross-account connectivity.
• Extensive experience with CI/CD systems, particularly GitHub Actions or Jenkins.
• Comfortable with infrastructure-as-code (Terraform and Ansible).
• Familiarity with cloud security, access management, and IAM best-practices.
• Experience with scripting languages, like Python, bash.
• Strong experience in Linux/Unix systems.
• Experience with SonarQube, Nexus, Zabbix, or Grafana a plus.
• Familiarity with Javascript, Java, C/C++, makefiles, or Delphi a plus.
• Excellent problem-solving capabilities, and willingness to coach more junior colleagues.
• Able to communicate effectively across multiple stakeholder groups.

At SmartBear, we are committed to building an inclusive and innovative environment. If you're passionate about cloud infrastructure, excited about leading technical transformations, and eager to work with cutting-edge technologies, we'd love to hear from you!

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-JC4

SmartBear

At SmartBear, we deliver the visibility developers need to make each release better than the last. Our award winning products are trusted by over 16 million developers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

About the role:
Smartbear is seeking a highly motivated and experienced Director of Sales  to drive revenue as part of our API Core North American Sales Team. As a Senior Director of Sales, you will be responsible for leading a team of 3 direct line leaders within the Somerville sales organization. A successful candidate will have a strong track record of leading a team of sales managers or enterprise sales executives, achieving, and exceeding targets and working collaboratively with cross- functional teams in a high velocity environment.

Responsibilities:

• Develop and execute a strategic plan to grow API Team revenue globally.
• Develop and maintain a deep understanding of customer needs and market trends to drive sales strategies and positioning.
• Build and Lead a team of sales managers, providing mentorship, coaching, and support to achieve individual and team targets.  Capable of recruiting top performers and driving a high performance team of sellers and managers.
• Manage the sales cycle, ensuring a high level of quality throughout and ultimately delivering or exceeding Plan quarter over quarter.
• Collaborate with cross-functional teams to drive cross-selling functions and maximize customer satisfaction.
• Prepare and present sales forecasts and reports to executive leadership, internally and exernally.

We are looking for you if you have:

• 3+ years of Strategic Sales Leadership experience
• Software sales experience required, experience selling into the software development space preferred.
• Proven track record of exceeding sales targets and growing revenue in N.A. or globally through direct and indirect channels.
• Excellent communication, negotiation, and presentation skills.
• Strong strategic planning and analytical skills.
• Oversee weekly, monthly, quarterly, and annual planning activities including forecasting, pipeline management and effectiveness Oversee cross-departmental coordination to increase customer retention.
• Help drive strategic initiatives and program improvement related to infrastructure, workflows, processes, CSM development
• Develop staffing plans and hiring of new team members as needed; including forecasting and determining future needs
• Within commuting distance to our headquarters in Somerville, MA

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off .
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place and to revolutionize software quality.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland, Melbourne, Australia and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Senior Director, People Partner (HRBP)

Do you have a passion for building high-performing teams and a strategic mind for aligning People & Culture (P&C) initiatives with business goals? We are seeking a seasoned Senior Director, People Partner, to join our dynamic team at SmartBear Software. In this role, you will become a trusted advisor to our leaders, providing strategic guidance and direction on all aspects of P&C.

About the role

As a Senior Director, People Partner, you will be a partner to a broader set of leaders, ensuring a strong and engaged workforce fuels the success of our organization. You will leverage your expertise in P&C to:

• Align P&C with Business Goals: Partner with leadership to ensure that P&C programs directly support achieving business objectives. This includes translating business strategies into actionable people plans and metrics.
• Empower Leaders and Managers: Provide coaching and guidance to managers on performance management, compensation strategies, and building strong relationships with their teams. You will equip managers to be effective people leaders, fostering a culture of high performance and development across the organization.
• Translate Employee Feedback into Action: Analyze employee engagement survey results and collaborate with leadership to develop and implement actionable plans to address key concerns and improve overall engagement.
• Develop Talent Retention Strategies: Partner with P&C and business leaders to develop and implement a comprehensive talent retention strategy, leveraging a variety of levers to create a best-in-class employee experience.

You are a great fit if you have:

• 10+ years of experience in a senior People Partner or HR Business Partner role, preferably within a high-growth environment.
• Proven track record of partnering with business leaders to develop and implement strategic P&C initiatives.
• Strong understanding of performance management and employee relations.
• Experience in analyzing and interpreting employee engagement data and translating insights into actionable plans.
• Excellent communication, collaboration, and interpersonal skills with the ability to influence at all levels.
• Passion for building a positive and inclusive work environment.

What We Offer:

• Competitive benefits package.
• Opportunity to make a significant impact on a growing and dynamic company.
• Collaborative and supportive work environment.
• Be part of a team passionate about building a world-class people experience.
• A hybrid work model allows you to work in the office three days a week for enhanced collaboration and flexibility.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-Hybrid

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

Senior QA Engineer – ReadyAPI 

• Lead and drive the quality assurance efforts for the ReadyAPI product, ensuring its reliability, performance, and functionality.
• Collaborate closely with cross-functional teams to develop and execute comprehensive testing strategies and plans.
• Tech stack: JavaScript, HTTP, REST, SOAP, GraphQL, gRPC, Apache Kafka, Git, Docker.
• Successful candidate will work from our Wroclaw office in hybrid model.

Product intro:

ReadyAPI allows teams to create, manage, and execute automated functional, security, and performance tests in one centralized interface. 

With ReadyAPI development teams around the world (e.g. NASA, FedEx, ...) can test API types like REST, SOAP, Apache Kafka, MQTT.  Record live API traffic, or virtualizing web services to remove pipeline dependencies. Finally integrates with GIT, JIRA, Slack, Jenkins and many more development tools. 

Go to our product page if you want to know more about ReadyAPI 

You can even have a free trial to check it out 😊  

About the role:

As Senior QA Engineer you will work on regression testing, test automation and overall providing the highest quality experience of the ReadyAPI products.  In addition, you will mentor and guide junior QA engineers, sharing your expertise and promoting a culture of quality within the team. This role offers an excellent opportunity for an experienced QA professional to make a significant impact on the success of our product.

• Collaborate closely with product owners, developers, and other stakeholders to understand requirements and provide input on design and architecture.
• Collaborate across QA teams to develop and deliver test automation, ensuring application quality.
• Identify, track, and manage defects.
• Mentor and guide junior QA engineers, providing technical expertise and promoting best practices in software testing.
• Continuously improve testing processes, methodologies, and tools to enhance overall efficiency and effectiveness.
• Stay updated on emerging trends, technologies, and best practices in software testing and quality assurance.
• Write acceptance criteria for requirements.
• Monitor and measure test coverage to improve test scenarios.

We are looking for you if you have:  

• 5+ years of strong experience with JavaScript for test automation, tools and frameworks such as SoapUI, ReadyAPI or other API testing tools.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication, leadership, and mentoring abilities.
• Familiarity with Jenkins, GitHub, Agile methodologies, and continuous delivery.
• Experience in following would be a big plus: MQTT, Kafka, OAuth2, JMS, AWS EC2.

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place. 
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

 #LI-AJ1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr and Pactflow are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Senior Software Engineer

• Development of the main Pactflow platform in cooperation with other software engineers, UX designers and product managers.
• Help us build software that supports 16 million engineers.
• Ruby, Node, Microservices, TDD.

About us

Pactflow makes testing and deploying microservices at scale, simple and worry free for thousands of developers and testers around the world. We value learning and growth, good use of technology, helping our customers and contribute to the Open Source community. We envision a modern world that doesn’t worry about deployments and are building the most loved contract testing solutions for developers, with the broadest and deepest technology support, and features that enables them to work at scale.

About the role

As a Senior Engineer you will be a key engineer within the Pactflow team that will drive one of the world’s best solutions for API testing. You can look forward to working with our best and brightest engineers, product managers, and UX designers. 

• Implementing new functionality in close cooperation with stakeholders.
• Build well designed, clean applications with solid technical foundations.
• Participate in design and code reviews.
• Create and maintain technical and support documentation.
• Technical lead and mentor junior engineers in the team.
• Make use of TDD or BDD to ensure high quality of code.

About you

You believe in simple code, straightforward explanations and you take pride in writing well tested and readable code while applying methodical approach to solving complex technical challenges. You enjoy learning and honing your craft in collaboration with your peers and would like to contribute to the open source community (if not already doing so!). You understand that developing a product is a team sport and collaboration and communication is essential to its success.

You have:

• 5+ Years of Experience with Ruby and Node in an Agile and TDD environment.
• Understanding of continuous delivery processes and tooling.
• Understanding of Highly Available systems and web scale architectures.
• Experience with multiple database technologies such PostgreSQL and DynomoDB.
• Experience with AWS technologies, and infrastructure as code (e.g. Cloudformation, RDS, ECS, Cognito).
• Comfortable with event driven and microservice architectures.

 Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Site Reliability Engineer- BugSnag

• You will build and maintain key infrastructure that is observable, stable, and performant.
• You will have the opportunity to work with the latest industry-leading technologies, architectures, languages, data storage, and messaging frameworks; as well as being empowered to explore and contribute your own ideas.
• You will work with a modern, highly scalable microservices architecture that delivers Application error monitoring, Real User Monitoring (RUM), and observability solutions.

Product Intro

Bugsnag is the trusted software stability "command center" for over 5,000 engineering teams worldwide, including Airbnb, Slack, Pinterest, Lyft, Docker, and Pandora. We process over 1 billion crash reports daily from 85,000 applications, and empower our customers to make data-driven decisions on when to focus on building new features, or when to fix bugs.

Go to our product page if you want to know more about Bugsnag.

You can even have a free trial to check it out 😊

About the role

We're looking for a Site Reliability Engineer to join the BugSnag Infrastructure team. You will be working alongside a small, talented team based predominantly in Bath, UK. Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. We use our engineering skills and knowledge to build tools and processes to keep the BugSnag product online 24/7, making our systems self-heal wherever possible to limit the impact of being on-call.

• Ensure that all our microservices, databases and other key infrastructure are observable, introducing monitoring in the right places to help us have visibility into what is happening in our production systems.
• Influence the design of new and existing microservices to ensure they will be observable, stable and performant.
• Maintain our databases and help to keep them performant by making changes to their configuration and deployment, as well as looking into the system's usage of them.
• Automate tasks to keep the BugSnag systems resilient with minimal manual intervention.
• Validate our infrastructure to ensure it is highly available and recoverable.
• Work with our security team to implement best practice security measures to protect our infrastructure and customer data.
• Make sure that our On-Premise product is as reliable as our SaaS product.
• Review the work of others in the team to a high standard to reduce the risk of production issues.
• To be on-call to deal with production issues and keep BugSnag running 24/7.

We are looking for you if you have:

• Substantial engineering experience.
• Professional experience developing software.
• Experience working with and maintaining a Linux or other *nix flavour system.
• Hands on experience with one of the major cloud platforms: GCP, AWS or Azure.
• Professional experience querying, deploying, and maintaining databases/datastores (we use MongoDB, Redis, Elasticsearch, ClickHouse and Gluster).

You are:

• Quick to learn new skills, and can readily apply existing skills and knowledge to solve new, complex problems.
• Able to take ownership of all stages of a project from architecture/design through implementation to delivery.
• Able to effectively balance idealism with pragmatism when assessing the direction a project should take.
• Willing to go the extra mile to make other developers more efficient.

You may also have:

• Experience with Docker/Kubernetes.
• Experience with Terraform/Packer/Vagrant.
• Experience with Chef/Puppet/Ansible.
• Experience with MongoDB/Redis/Elasticsearch/ClickHouse.
• Experience with Gluster.
• Experience with RabbitMQ/Kafka.
• Experience with microservices in production.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including best places to work

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-JC4

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, and Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Software Sales Channel Manager- Asia Pacific 

We're seeking a dynamic and results-oriented Channel Sales Senior Manager to spearhead our indirect and partner sales efforts across the Asia-Pacific region. Based in our Melbourne office, you will be responsible for building, managing, and growing a network of channel partners to drive significant software sales growth.  

About the role 

As a Channel Manager you will:  

• Build upon, refine, and execute a comprehensive channel strategy for the Asia-Pacific region, managing, identifying and recruiting high-growth partners with strong industry relationships.  In addition, you will be the Asia-Pacific lead for our growing and strategic go-to-market partnership with AWS.  
• Manage existing partner agreements, ensuring alignment with company goals and objectives.  
• Build out the business with the existing partner network. 
• Onboard and enable new partners as driven by the strategy, providing training, marketing materials, and ongoing support to equip them for success.  
• Build out the business by adding partner capacity in specific countries (e.g. Singapore) 
• Drive partner sales performance through joint business planning, lead generation initiatives, and deal support.  
• Lead the AWS partnership GTM efforts in ANZ and the broader region. 
• Develop strong relationships with key decision-makers within partner organizations.  
• Monitor and analyze partner performance, identifying areas for improvement and implementing strategies to optimize channel effectiveness.  
• Develop and maintain close working relationships with internal teams (marketing, sales, product) to ensure seamless partner engagement.  Provide best practices guidance, training, and channel/partner subject matter expertise.  
• Travel throughout the Asia-Pacific region (when possible) to build relationships and support partners.  

We are looking for you if you have: 

• Minimum 8 years of experience in channel sales management, ideally within the software industry.  
• Proven track record of exceeding sales targets through partner channels.  
• Strong understanding of the Asia-Pacific IT landscape and channel ecosystem.  
• Excellent relationship-building and communication skills.  
• Ability to build trust and influence stakeholders at all levels.  
• Strategic thinking and analytical abilities.  
• Excellent negotiation and contract management skills.  
• Proficiency in CRM software and marketing automation tools.  

Bonus points for:  

• Experience selling in the DevOps software management, development, and testing market.  
• Existing network of contacts within the Asia-Pacific IT channel.  
• Fluency in a second language spoken in the Asia-Pacific region (Mandarin, Hindi, Japanese, etc.)  

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-JC4

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

DevOps Engineer

• Collaborate with other operation teams in Ireland, Poland, and the United States.
• Learn Jenkins and GitHub Actions to develop build and deployment automations for various web applications across their life cycle management.
• Learn how to Automate and implement scalable, highly available application deployments in greenfield environments within AWS and Azure.

Team intro

As an DevOps Engineer, you will be joining a team comprised of engineers in Poland, Ireland, and the United States. We're a highly collaborative team with engineers at various skill levels to help everyone improve and grow. If you are the kind of individual who wants to deepen their technical knowledge while enjoying a good laugh & working with AWS and/or Azure, then this is the team for you.

About the role

As a DevOps Engineer you will:

• Work with Development, Product and Support teams to build high scalability and availability processes.
• Collaborate with other operation teams in Ireland, Poland, and the United States.
• Learn Jenkins and GitHub Actions to develop build and deployment automations for various web applications across their life cycle management.
• Learn how to Automate and implement scalable, highly available application deployments in greenfield environments and improve efficiency of SaaS infrastructures.
• Learn about and implement automation tools and scripts as necessary to evolve systems and processes that assist various development teams.
• Document implemented systems and processes across internal and external applications.

We are looking for you if you have:

• 0-1 year of experience in a DevOps, System Admin, Operations, or similar role.
• Basic knowledge of the Cloud Technology
• Basic knowledge of AWS and some of its services; EC2, RDS, VPC, etc.
• Basic understanding of Networking concepts such as NAT, Route Tables, and Private vs Public IPs.
• Basic knowledge in configuring and working with GitHub.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-RS1

UX Researcher 

About SmartBear 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

UX Researcher  

We are seeking a User Experience Researcher to join our growing design team focused on delivering high-impact solutions to our customers. A successful researcher here leverages strong internal relationships to drive conversation and collaboration, educates our partners in research best practices, and empowers the organization to make better decisions through knowledge sharing. The ideal researcher for this role has experience with enterprise solutions, the software development lifecycle, and user experience best practices.  
 
You will be expected to: 

• Define and lead UX research projects across various phases of product development. 
• Collaborate with product design and research colleagues.
• Work closely with cross-disciplinary teams to build impactful solutions for SmartBear customers. 

Key Responsibilities:  

• Define research plans that outline objectives, methodologies, and timelines. 
• Communicate and negotiate with cross-functional partners, stakeholders, and leadership to align on business scope, high-level goals, and product analytics/metrics.  
• Execute research using both qualitative and quantitative methods.  
• Distill complex user behaviors and data-driven insights into concise and actionable reports.  
• Present findings in a way that informs and guides design and engineering decisions. 

  Required Experience:  

• BA/BS degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, data analysis or related field or equivalent education and experience.
• 1-3 years of relevant experience conducting research on digital products; enterprise software experience is a plus.
• Experience conducting user research using various methods, including interviews, surveys, contextual inquiry, concept testing, usability evaluation, product metrics, etc.
• Ability to work in a collaborative environment; to be critiqued and to critique. 

Preferred Qualifications: 

• Familiarity with the software development lifecycle 
• Technical knowledge of API, software testing, developer tooling, etc.  
• Experience with analytics in user experience practice (e.g. Amplitude, Pendo, Mixpanel) 

 Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

  Did you know 

• Our main goal at SmartBear is to make our technology-driven world a better place. 
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

DevOps Engineer - TestHub

• Build and maintain key infrastructure that is observable, stable, and performant
• Work with industry-leading technologies and cloud deployments
• Lead technical transformation and automation efforts that improve the customer experience and lowers maintenance overhead

Product intro:

Zephyr Enterprise is a robust test management solution managed independently outside the Atlassian ecosystem – offering real-time Jira integration.

Zephyr Enterprise meets the most demanding requirements around privacy and security (with enterprise-grade LDAP, SSO, Encryption in Transit and at Rest), provides enterprise-grade test planning, and offers support for multiple test automation workflows and frameworks, making it the perfect tool for consolidating teams that use disparate, homegrown automation solutions.

Go to our product page if you want to know more about Zephyr Enterprise.

You can even have a free trial to check it out 😊

About the role:

As a DevOps Engineer you will be helping build and maintain cloud-based infrastructure that supports hundreds of customer deployments, while enabling our development teams to efficiently build, deploy, and automatically test code changes and new capabilities. You can look forward to working with our best and brightest engineers, product managers, and support teams.

• Automate scalable, highly available application deployments, and improve efficiency and cost-effectiveness of infrastructure
• Implement code, automation tools, custom tools and scripts as necessary to evolve systems and processes
• Work closely with leaders across development, product, and support teams to build well-monitored, auto scaled, and highly-availability processes
• Leverage tools like Jenkins, Ansible, Rundeck, Zabbix, and terraform to reduce manual work, and build resilient, self-healing systems
• Document existing systems and processes for review by internal and external stakeholders

We are looking for someone who has:

• 5+ years’ experience as a DevOps or Site Reliability Engineer (SRE), or equivalent
• Deep experience with server host management and cloud infrastructure, preferably AWS
• Working knowledge of common cloud services, including: VPC, EC2, S3, CloudWatch, IAM, Route53, and RDS
• Expertise with software deployment tooling, such as Jenkins, GitHub Actions, Ansible, Rancher, and Kubernetes
• A strong understanding of Linux systems and administration
• Proficiency with scripting languages, like python, bash, and PowerShell
• English on at least a B2 level

You may also have:

• Experience managing relational/NoSQL databases, such as MySQL and MongoDB
• Experience with application/network load balancing, reverse proxies, ssh tunnels, or HAProxy
• Experience with AWS Lambda or other AWS managed services
• Experience with application security tooling and runtime security monitoring
• Excellent communication skills with ability to collaborate with technical and non-technical personnel

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-RS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Product intro

Zephyr Enterprise is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. 

Go to our product page if you want to know more about Zephyr Test Management Products | SmartBear. You can even have a free trial to check it out 😊

About the role

Senior Software Engineer 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-PD1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Job Description

The Zephyr for Jira product is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. As a Software Engineer, you will be integral part of this transformation and will be solving challenging business problems and build highly scalable and available applications that provide an excellent user experience. Here are key responsibilities of the role –

Production Support Engineer

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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