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Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Accounts Receivable Specialist
Miro
Austin , United States - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

As an Accounts Receivable Specialist, you will be responsible for the end-to-end AR process, from issuing invoices to overseeing collections, while working hand-in-hand with our Sales team to address any concerns that arise. In addition, you will collaborate with cross-functional teams to ensure that our billing processes are not only accurate, but also efficient. Your proactive approach to problem-solving and attention to detail will be essential in scaling our processes and maintaining customer satisfaction.

What you’ll do

  • Issue accurate invoices in a timely manner, ensuring that all billing details are correct and aligned with customer agreements.
  • Monitor outstanding accounts, follow up on overdue payments, and address customer disputes
  • Ensure a professional and positive interaction with customers throughout the billing and collections process, enhancing customer satisfaction and fostering long-term relationships.
  • Innovate, automate, and challenge the status quo, seeking continuous improvement of the accounts receivable process

What you’ll need

  • 2+ years of experience in all-round Accounts Receivable/Billing
  • Ability to work independently and manage competing priorities in a fast-paced environment
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience managing Accounts Receivable within NetSuite and Salesforce

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Analyst
Miro
New York , United States - - - Unknown

Category:

Finance

Is remote?:

Yes

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. This role is fully remote with the option to work in a nearby local office. We're all about creating a friendly, collaborative vibe in our office if you want to have a space to work away from home.

About the Role

We are seeking a talented Strategic Finance Analyst to join our team in the US. In this pivotal role, you will serve as the key financial partner to the Sales organization.
With data-driven insights, you will help the Sales leadership optimize investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower sales leaders to make impactful decisions.
 
You will be responsible for new logo ARR forecasting, strategic analyses, and financial planning.
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Sales, and strong analytical skills is essential.

What you’ll do

  • Serve as a Strategic Finance partner to our Revenue Operations team and Sales organization
  • Evaluate new initiatives and Inform strategic and investment decisions through analysis and financial business case development
  • Own forecasting and target setting for all lead generation and sales funnel metrics
  • Partner with the Revenue Operations team to evaluate Sales unit economics, navigate growth / profitability tradeoffs, and set headcount targets
  • Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the Sales organization
  • Collaborate closely with the larger Strategic Finance team, including marketing finance, product finance, and corporate functions

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Proven ability to influence and build relationships with senior executives
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC and LTV
  • Track record of assessing funnel performance and sales efficiency
  • Adaptability to thrive in a fast-paced, changing environment
  • Strong analytical and problem-solving skills with a strategic mindset
  • Excellent communication skills and the ability to work collaboratively with diverse teams

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $127,600 to $167,475. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Strategic Finance Manager
Miro
Amsterdam , Netherlands - - - Unknown

Category:

Finance

Is remote?:

No

About the Team

Miro’s Strategic Finance team is dedicated to shaping our organization’s financial future and guiding it to success through unbiased, data-driven analysis. Combining external market monitoring with internal analysis, the team sets business objectives, supports strategic decisions, and identifies new growth opportunities. We're all about creating a friendly, collaborative vibe in our offices. Our hybrid work model means you'll spend three days a week with the team in person, combining the best of both worlds.

About the Role

We are seeking a talented Strategic Finance Manager to join our team in Amsterdam. In this pivotal role, you will serve as the key financial partner to our Head of Marketing and the wider Marketing Organization. 
With data-driven insights, you will help the Marketing leadership optimize marketing investments and support strategic initiatives that drive growth. Your expertise will guide financial planning and empower marketing leaders to make impactful decisions.
You will be responsible for marketing top-of-the-funnel forecasting, strategic analyses, and financial planning.
This executive-facing position is instrumental in shaping Miro's future and bringing Marketing Strategic Finance to the next level. 
The ideal candidate is resourceful, thrives in uncertainty, and can manage multiple projects simultaneously. A keen interest in SaaS, Marketing, and strong analytical skills is essential.

What you’ll do

  • Serve as the Strategic Finance business partner to our Marketing organization and Head of Marketing
  • Develop and enhance financial planning models to support customer acquisition and increase revenue impact
  • Collaborate with the marketing team to set and track performance targets, optimizing efforts based on data-driven insights, including Customer Acquisition Costs (CAC), customer lifetime values (LTV), Return On Ad Spend (ROAS), and campaign effectiveness
  • Build investment cases for incremental investments in brand marketing, performance marketing, and other revenue-driving initiatives and provide strategic finance advice to executives
  • Collaborate with other areas of the Strategic Finance team, including Sales finance, R&D finance, and corporate functions
  • Prepare high-impact presentations for executive leadership and board meetings, highlighting key Marketing trends and financial insights

What you’ll need

  • 5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments
  • Excellent communication skills and the ability to work collaboratively with diverse teams
  • Proven ability to influence and build relationships with senior executives
  • Adaptability to thrive in a fast-paced, changing environment
  • Expertise in financial modeling, forecasting, and sensitivity analysis
  • Familiarity with SaaS metrics, including CAC, ROAS, and LTV
  • Strong analytical and problem-solving skills with a strategic mindset

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Miro's IT team is dedicated to providing superior IT services, ensuring smooth operations throughout our global offices. Our focus lies in internal IT services, hardware support, network management and more. As we grow, we strive for organizational maturity and exceptional employee experiences.

About the Role

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, like equipment upgrades and SaaS tools onboardings, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 200+ employee organization
  • Proficient with Mac operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit 
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

IT Administrator
Miro
San Francisco , United States - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Joining Miro's IT team as an IT Administrator, you'll be at the forefront of managing and optimizing our internal IT infrastructure. Your key responsibilities include overseeing office equipment, maintaining our suite of internal services (including User Directory, Password Manager, Corporate Chat, SSO, MDM, Ticketing System, HRIS), and ensuring seamless hardware and software support. You'll play a crucial role in empowering employees through account access management and change management, while also providing guidance on internal procedures. Your expertise will extend to maintaining user devices, and our network infrastructure, Cloud VPN, and AV systems. You'll also contribute to service development processes and support internal events. This role is pivotal in maintaining high levels of user satisfaction and efficiency in our dynamic, collaborative environment.

About the Role

The main objective of the IT team is to provide processes, tools, and infrastructure to enable people efficiency and compliance, allowing people to work without distraction.
 

What you’ll do

  • Provide expert technical support, swiftly resolving hardware and software issues to ensure minimal downtime
  • Collaborate closely with teams like Workplace and People to develop and implement IT processes that enhance overall productivity and user experience
  • Manage and optimize user access and license allocations across various software platforms
  • Spearhead special IT projects, including equipment upgrades and office relocation, to keep our technology at the forefront
  • Coordinate and provide comprehensive IT support during internal events, ensuring seamless technology integration and functionality

What you’ll need

  • At least 3 years of IT experience as a systems administrator or IT specialist in a 500+ employee organization
  • Proficient with both Mac and Windows operating systems, demonstrating strong problem-solving skills
  • Ability to prioritize and effectively manage multiple tasks simultaneously
  • Skilled in giving and receiving actionable feedback, fostering a collaborative work environment
  • Excellent communication skills, with experience in working effectively with cross-functional teams
  • Basic knowledge of network equipment and routing principles (LAN, VPN)
  • A proactive approach to technology, continuously seeking opportunities for improvement and innovation in the IT field

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year
The reasonably estimated salary range is specific to California and may not be applicable to other locations. The range for this role is $84.000 to $110.250. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Yerevan , Armenia - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Berlin , Germany - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Senior Corporate Security Engineer
Miro
Amsterdam , Netherlands - - - Unknown

Category:

IT

Is remote?:

No

About the Team

Corporate Security team is a globally distributed group of security professionals who play a critical role in ensuring the integrity of our operations, assets, and data. The team leverages innovative technology and industry-leading practices to strategize, design, and implement policies and procedures that achieve the highest levels of security while ensuring an optimal user experience.

About the Role

As a Senior Corporate Security Engineer, you will play a crucial role in designing, implementing, and managing key cybersecurity initiatives. In this technical leadership position, you will be responsible for developing transformational security capabilities to protect business from adverse impact. 

By working alongside seasoned professionals, you will have the opportunity to impact day-to-day operations through automation and participate in large-scale strategic initiatives. This role offers the chance to collaborate and grow with some of the brightest engineers in the company, contributing to the creation of the next big thing by Mironeers.

What you’ll do

  • Design the technical architecture of new services and security capabilities
  • Develop, deploy, and manage corporate security tools to secure Miro users' workflows
  • Act as the primary point of contact for deep troubleshooting of Corporate Security controls
  • Utilise Miro’s automation tools to automate the configuration and management of security tools, automate service desk tasks and improve processes
  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Contribute to and implement Zero Trust principles
  • Collaborate closely with various teams, including IT and Product Security, to identify and remediate security concerns
  • Build relationships with stakeholders across all levels and departments
  • Lead technical teams to ensure alignment with strategy and vision
  • Explore ideas for new services and features, by validating opportunities through user research, prototyping, and creating business cases

What you’ll need

  • 5+ years of experience in a security field
  • Strong knowledge of CorpSec principles, best practices, and industry standards, such as ISO/CIS/NIST controls
  • Expertise in managing Corporate security tools like: IdP, MDM, VPN, Firewall, DLP, Anti-Malware
  • Experience with Third-party risk management: Vendor, Product, Configuration
  • Excellent analytical, problem-solving, and troubleshooting skills
  • Excellent communication skills at all levels of organization
  • CISSP, ISSAP, CISM and other security certifications are preferred

What's in it for you

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Workplace Analyst
Miro
Yerevan , Armenia - - - Unknown

Category:

Workplace

Is remote?:

No

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Munich , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
Berlin , Germany - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here

Enterprise Customer Success Manager - DACH
Miro
London , United Kingdom - - - Unknown

Category:

Customer Experience

Is remote?:

No

About the Team

The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals, Customer Education, and Support teams. CSM works with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.

About the Role

Miro is growing its Customer Success team, and we are looking for customer-focused individuals to join us! An Enterprise Customer Success Manager on our Enterprise Team has many responsibilities from onboarding customers and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

What you’ll do

  • Manage a portfolio of Enterprise customers
  • Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes
  • Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team
  • Identify, track, and improve the health status of each of your customers
  • Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements
  • Develop best practices for customer growth/renewal to ensure ongoing customer success, thereby driving customer growth and retention
  • Be the voice of the customer back into our organization
  • Collaborate with your sales colleagues on creating accounts' plans and delivering QBRs

What you’ll need

  • 2+ years experience in Customer Success or other B2B customer facing roles, working with Enterprise customers (>5K employees or >500 users)
  • Consistent track record of handling portfolios of 30-50 Enterprise accounts
  • Ability to recognize and maximize business value as well as internal opportunities
  • Ability to strategically prioritize your book of business
  • Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
  • Experience or high curiosity about the SaaS space
  • Strong verbal and written communication skills
  • Excellent listening skills, customer-centric mentality and empathy towards users and customers
  • Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
  • Willing and able to travel abroad regularly
  • Fluency in English and German

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Corporate pension plan
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here