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• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

#LI_AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, SwaggerHub, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, API Hub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the API Hub sales team, working with our award-winning products, including SwaggerHub, Portal, PactFlow & ReadyAPI. By leveraging SmartBear's API Hub, customers can enforce API Standards, Streamline Development Processes, Empower Innovative Teams & Unlock API Value.

Go to our product page to learn more about API Hub!

About the role

As an API Hub Account Executive, you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, SwaggerHub, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, API Hub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the API Hub sales team, working with our award-winning products, including SwaggerHub, Portal, PactFlow & ReadyAPI. By leveraging SmartBear's API Hub, customers can enforce API Standards, Streamline Development Processes, Empower Innovative Teams & Unlock API Value.

Go to our product page to learn more about API Hub!

About the role

As an API Hub Account Executive, you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

#LI_AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, SwaggerHub, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, API Hub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the API Hub sales team, working with our award-winning products, including SwaggerHub, Portal, PactFlow & ReadyAPI. By leveraging SmartBear's API Hub, customers can enforce API Standards, Streamline Development Processes, Empower Innovative Teams & Unlock API Value.

Go to our product page to learn more about API Hub!

About the role

As an API Hub Account Executive, you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, SwaggerHub, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, API Hub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the API Hub sales team, working with our award-winning products, including SwaggerHub, Portal, PactFlow & ReadyAPI. By leveraging SmartBear's API Hub, customers can enforce API Standards, Streamline Development Processes, Empower Innovative Teams & Unlock API Value.

Go to our product page to learn more about API Hub!

About the role

As an API Hub Account Executive, you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high-priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years of inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Account Executive, TestHub

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our account management efforts and support our global expansion. With our recent acquisition of Reflect, we're enhancing our AI capabilities to better serve our customers. Our suite of award-winning testing software enables organizations to meet tight release deadlines without compromising on quality, all while reducing testing costs. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

Product intro

Join the TestHub sales team, working with any one of our award winning products that include Zephyr Enterprise, TestComplete, BitBar, VisualTest or LoadNinja. Customers will benefit from being able to elevate their entire testing process with solutions from the TestHub that are designed to allow customers to test more, test better, and at a much faster pace.

Go to our product page if you want to know more about TestHub!

About the role

As a TestHub Account Executive you will:

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients, and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 1-2 years inside sales experience
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-AS1

#LI-Hybrid

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Assistant Controller

About the role

SmartBear is looking for an Assistant Controller to join our Controllership team and play a critical role in scaling our financial function. The Assistant Controller will be instrumental in leading the day-to-day accounting while also influencing the strategy and direction of the team. This includes developing and implementing policies, procedures, and driving continuous improvement. This is a perfect role for a financial leader who will thrive in a dynamic and fast-growing environment. The Assistant Controller will report to the SVP, Corporate Controller and oversee the Corporate Accounting team.

As the Assistant Controller you will:

• Manage and develop a high performing team of accounting professionals, promoting a culture of continuous improvement
• Manage the global monthly closing cycle, including oversight of reconciliations and financial reporting and partnership with FP&A on managerial reporting
• Manage the accounting and financial operations for a complex multi-entity, multi-currency global company including areas of consolidation, revenue, general ledger, treasury, payroll, payables, capitalized software, intercompany, debt and equity while ensuring compliance with US GAAP, local accounting requirements and internal policies
• Lead financial related audits and partner with the Tax Director to support tax related audits
• Build meaningful and trusted relationships with key internal stakeholders across business units and functions  
• Continuously review and enhance financial policies, procedures, internal controls, and systems to align with best practices and evolving business needs
• Support new business initiatives and other major change management impacting financial statements and related systems
• Manage the preparation of revenue and cash forecasts in collaboration with FP&A to support the planning and execution of financial strategies and company objectives
• Lead the accounting research process and interpretation of US GAAP guidance for key accounting and reporting areas; partner with business leaders on impacts of conclusions and how they may drive business decisions
• Other duties as assigned

We are looking for you if you have:

• Bachelor’s or Master’s degree in related field of Accounting and/or Finance
• 10+ years of progressive financial management experience
• Certified Public Accountant (CPA) preferred
• Mix of public accounting and industry experience preferred
• Strong technical accounting knowledge, ideally in a SaaS environment
• Excellent written and verbal communication skills
• Highly detailed oriented and organized in work, willingness to roll-up the sleeves
• Proven ability to work both independently and collaboratively with different levels of employees across an organization
• Excellent analytical, problem-solving, and decision-making abilities 
• Proven experience leading and motivating teams
• This role is based hybrid out of Somerville, MA. Candidates should be local and within commutable distance 

Why you should join the SmartBear crew:

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

#LI-Hybrid

#LI-AS1

Director, Global People Operations  

Do you have a passion for operational excellence and ensuring a smooth employee experience across the globe, while leading a geographically dispersed team? We are seeking a Director, Global People Operations, with a strong background in HR operations to join our dynamic team at SmartBear Software. In this role, you will be responsible for managing and executing all HR operational processes efficiently and compliantly across our international workforce. 

About SmartBear Software: 

SmartBear Software is a leading provider of software development and testing tools used by millions of developers and testers around the world. Our mission is to make the software development and testing process simpler and more efficient, enabling our customers to deliver high-quality applications faster. We are a passionate and growing company with a strong focus on innovation and customer success. 

About the Role: 

As the Director, Global People Operations, you will be a key partner in ensuring a world-class employee experience for all SmartBear Software employees. You will lead and support a diverse team of talented professionals who are geographically dispersed across our global offices.  Overseeing all HR operational processes efficiently and compliantly, including: 

• Onboarding: Partnering with the Talent Acquisition and Management team to ensure a smooth and efficient onboarding experience for new hires.
• Global Rewards Support & Administration: Overseeing employee benefits programs and compensation programs to ensure they are strong components of our total rewards package. Managing enrollment processes and communications, from open enrollment periods to life event changes. 
• Payroll Processing (International): Partnering with Finance partners in overseeing the accurate and timely processing of payroll for all international employees, adhering to local regulations and improving processes as we grow and scale 
• Leave Management: Ensuring administration of all types of leave requests (vacation, sick leave, etc.) comply with local laws and generate a positive employee experience 
• Off-boarding: Facilitating a smooth off-boarding process for departing employees including exit discussions and providing insights back to the business to continuously improve our employee experience 
• Legal & Compliance: Staying up to date on all employment laws and regulations globally and ensuring the company adheres to them inclusive of, but not limited to, obtaining required documents and signature, document retention, pay equity/transparency, EEO, employee handbook, Immigration and partnering with Facilities on Health & Safety requirements globally.  
• HR Analytics: Maintaining HR data and supporting data reporting requests and analytics to drive informed decisions and support our DEI and ESG initiatives and related compliance 
• System and Tool Management: Managing HRIS systems and other tools, ensuring they are optimized, secure, and aligned with company needs.
• People Processes: Ensure our programmatic People Processes run smoothly such as merit increase process, promotion process, annual compliance processes, M&A, and ensuring such processes are documented in internal sites and communicated to relevant stakeholder in a timely matter. 

Success Factors 

• Operational Excellence: Efficient management of core People & Culture (P&C) processes, ensuring that all operations run smoothly and effectively. 
• Recognition Programs & Culture Initiatives: Management of recognition programs and partnering in the driving of other culture initiatives, ensuring that company values are upheld and celebrated. 
• Compliance & Policy Management: Ensuring adherence to all policies and regulations and maintaining up-to-date documentation and processes. 
• Team Development: Developing and supporting a diverse global team that embodies SmartBear’s values. 
• Effective Communication: Clear and effective communication of P&C initiatives to all stakeholders, ensuring alignment and understanding across the organization. 
• System and Tool Management: Oversight of the HRIS and other HR tools, ensuring they support business needs.  

You are a great fit if you have: 

• Experience in a HR Operations role, with a proven track record of managing complex processes and ensuring compliance. 
• Experience working in a global environment and understanding the nuances of international HR practices is a plus. 
• Strong analytical skills and the ability to translate HR data into actionable insights. 
• Excellent project management, organizational, and communication skills, with the ability to effectively lead a geographically dispersed team. 
• A passion for continuous improvement and a commitment to delivering a positive employee experience. 

What We Offer: 

• Competitive salary and benefits package. 
• Opportunity to make a significant impact on a growing and dynamic company like SmartBear Software. 
• We offer a collaborative and supportive work environment that values work-life balance and professional growth. 
• Join a team that is dedicated to creating exceptional employee experiences. 

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Procurement Director 

The Director of Procurement will be instrumental in helping to build the foundation of procurement while also analyzing and negotiating large contracts. This includes developing and implementing policies, procedures, and systems to reduce costs, streamline processes, and drive continuous improvement. This is a hands-on role and perfect for an initiative-taker who will thrive in a dynamic and fast-growing environment. This individual will be comfortable and proficient with working in the details but also sees the big picture and is a systematic thinker. Additionally, the ideal candidate consistently delivers with high quality, accuracy, completeness & timeliness and will have strong capabilities in financial analysis and modeling to understand and influence business performance. 

About the role 

As a Procurement Director you will: 

• Build meaningful and trusted relationships with key internal stakeholders across business units and functions  
• Lead contract negotiations and the contract negotiation process securing advantageous contracts, working with our legal and other internal teams to determine the must haves  
• Establish operational and financial Key Performance Indicators (KPIs) to achieve business outcomes 
• Continuously review and enhance procurement policies, procedures, and systems to align with best practices and evolving business needs. 
• Identify and realization of cost-saving / cost-reduction and cost-avoidance opportunities 
• Ensure invoice accuracy and compliance with contract / pricing / payment terms and take corrective actions as required 
• Benchmark spending and vendor data to align with best practices and identify areas to drive more efficient spend 

We are looking for you if you have: 

• Bachelor's degree in Supply Chain Management, Business, or related field. Master's degree preferred 
• 10+ years of progressive procurement and supplier management experience 
• Strong understanding of strategic sourcing, negotiation, and contract management principles. 
• Proficiency with procurement software/tools and data analysis techniques. 
• Excellent analytical, problem-solving, and decision-making abilities. 
• Outstanding communication and relationship management skills. 
• Quality-focused with an emphasis on continuous process improvement. 
• This role is based hybrid out of Somerville, MA. Candidates should be local and within commutable distance. 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

#LI-Hybrid

#LI-AS1

At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

About the role

The Enterprise Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most prestigious clients, driving both their success and that of SmartBear. You will be responsible for finding both new opportunities and well as increasing retention with the range of SmartBear solutions already deployed. For this role, you will need to be someone who can engage with the largest companies on the planet, across many different levels to communicate the many benefits of our software portfolio and making it relevant to their needs. Every SmartBear Enterprise Account Manager creates and implements an account plan for each of their accounts, to include short-term objectives and long-term goals, which will naturally include a clearly defined path to reach these objectives and goals. 

What we have found to be the most successful personalities and attributes include:

• A demonstrable track record in Enterprise Sales to Global Companies
• Highly organized, results driven and self-motivated
• Accountable, eye for detail, and interest in technology (test & automation would be great!)
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would with senior level executives by phone, email and in person.

Responsibilities

• Drive revenue within named Enterprise Accounts. Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with marketing, sales teams and product owner to share account knowledge and execute on sales strategies
• Availability to travel as needed

Experience

• Proven track record with 2-5 years of software sales experience selling into major accounts
• Proven ability to effectively demonstrate complex technology and communicate the value proposition of technical solutions to prospects and customers
• Knowledge of the software development life-cycle and the challenges that software engineers, managers and executives face
• Genuine interest in the software development industry, with the initiative to tackle and understand the newest trends and technologies
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-Hybrid

#LI-Onsite

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Growth Marketing Manager

We are looking for you if you have:

• 4+ years of experience planning and executing multi-channel lead generation programs for a B2B product
• Ability to review marketing analytics (traffic, leads, conversions), report results to the business, and come up with data-driven action items, based on the results
• Experience in using (or exposure to) contact management systems, CRM, marketing automation platforms, and/or marketing databases
• Experience creating and implementing proven successful demand creation, lead nurturing and pipeline acceleration programs
• Demonstrated ability to multi-task and manage expectations in a fast-paced environment
• Creative, passionate marketer with desire to innovate and transform marketing practices and strategy
• High attention to detail and focus on quality output necessary
• Self-starter with proven ability to deliver results
• Candidate must be local to Somerville MA

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Growth Marketing Manager – Brand 

We are seeking a dynamic and innovative Growth Marketing Manager for Brand with a strong emphasis on campaign creation to join our team. You will lead the development and execution of engaging marketing campaigns that elevate our brand, drive customer acquisition, and foster brand loyalty. You will collaborate closely with cross-functional teams to ensure campaign alignment with business goals while maintaining brand consistency and identity.

• Strategic Campaign Development: Lead the conceptualization, planning, and execution of integrated marketing campaigns that effectively communicate brand messages and events to our target audiences.
• Customer Success Stories: Drive the creation of compelling customer stories and testimonials that showcase the value and impact of SmartBear products which includes collaborating across the company to identify and highlight key success stories.
• Cross-Channel Integration: Collaborate with digital marketing, brand marketing and other teams to ensure seamless integration of campaign initiatives across multiple channels and touchpoints.
• Campaign Measurement and Optimization: Establish KPIs and performance metrics for campaigns, monitor and analyze results, and iterate on strategies to optimize ROI

We are looking for you if you have:

• 3+ years of B2B marketing experience with demonstrated excellence in campaign management and digital marketing
• Experience driving proven results in demand creation, lead nurturing, and brand building.
• Excellent communication skills and track record of aligning with sales leadership
• Ability to think and execute both strategically and creatively
• High attention to detail and focus on quality output necessary
• Proficient with a full suite of tools to help you in your role, including Microsoft Sharepoint, Microsoft Office 365, Slack, Salesforce, SmartSheets, Tableau, Marketo, Miro, Sprout Social, and more.
• This role is hybrid, based out of Somerville MA. The candidate should be local and within commutable distance to our Headquarters

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, BugSnag, and Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe JetBlue, FedEx, and Microsoft.  

This is an exciting time for us. We’re growing globally, moving fast, and we need passionate people who want to help us shape the market. You will have the opportunity to work for an established company that moves at the speed of a startup, remains flexible and open to new ideas.  If you think this is a good fit, let us get to know you.  

Our employees are our foundation. SmartBear is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents. The SmartBear values are Smart, Open, Drive, Accountable, and Curious.  Learn more about the SmartBear values here: https://smartbear.com/company/careers/ .  

To build and extend SmartBear’s success and growth, we’re looking for a skilled DevRel that has market and technical expertise.  

Position Summary:  

Use deep market knowledge, engaging technical content, persuasive presentation, and storytelling skills to show the endless possibilities of creating unique value with both open source and commercial offerings at SmartBear.  

You will play a crucial role in developing and supporting the strategy and message to empower and energize our current communities and users in addressing deployment challenges through technology. In the dynamic landscape of the digital world, characterized by the widespread adoption of mobile apps, web apps, APIs, cloud-native technology, and the increasing importance of observability, your focus will be on ensuring a developer-first insight-driven approach to application development and operation. 

In this role, you will work closely with the observability teams, emphasizing the importance of standards like OpenTelemetry. Your goal is to enable our customers and internal teams to tackle application development and deployment challenges with a quality and security-focused process.  

By embracing a developer-centric observability mindset, you will contribute to streamlining the entire development lifecycle, from the initial stages through deployment and beyond, ensuring a seamless and efficient insight-driven experience for all stakeholders. 

Being a key member of SmartBear’s Developer Relations team, you will create relationships with community leaders, influencers and (technical) partners.  

This is a highly technical role with the mission of engaging and inspiring the broad community of developers. Public speaking will be a part of your job and you will become one of the public faces of the company.  

What you’ll do:  

• Show thought leadership and expertise by producing videos and authoring tech blogs, white papers, best practices guidelines, educational content, and other assets for both internal stakeholders as well as customers and partners. 
• Deliver persuasive technical presentations during events around the world and through online channels. 
• Create sample applications, prototypes, and integrations.
• Build trust through active engagement with the developer community, learning about their successes and challenges, and advocating for their needs.
• Continuously keep up to date with latest open source and commercial observability and OTel trends.
• Monitor the technical community for trends, best practices, and enablement needs.
• Define, and create technical enablement material for internal technical audiences.
• Drive technical engagement and early adoption with community, committers, customers and partners leading to open source project commits, product enhancements, and customer wins.
• Support Product Marketing with a compelling message and go-to-market strategy/execution, while helping to define and implement strategies for measuring community growth initiatives across the OTel space and related communities.
• Collaborate with Engineering/Product teams in driving critical initiatives.
• Bring kindness and empathy for the community to help them tackle their issues.
• Assist, if called upon, for product marketing assets, product demos, industry analyst meetings, and high-level consulting. 

DevRel can expect to:  

• Support the go-to-market strategy, messaging, and knowledge sharing towards internal and external audiences to ensure that the message permeates SmartBear as well as the marketplace. 
• Advocate for community and customer needs with other teams inside of SmartBear. 
• Support enablement of internal pre-sales, solution architects, and support services staff. 

Candidate with proven technical experience in:  

• Logs, Metrics, Traces, OpenTelemetry, Distributed Tracing, Monitoring, Container Orchestration, and Cloud Platforms. 
• Market trends and optionally be an open-source project maintainer or contributor. 
• OTEL APIs and/or SDKs. 
• Proficient in at least one programming language. 

Candidates demonstrate non-technical experience:  

• 3+ years in a senior (or leader) developer relations role. 
• Superior communication and storytelling skills both written and spoken with an ability to articulate key messages clearly and explain technical concepts to a wide variety of target audiences, including non-technical and deeply technical audiences. 
• Demonstrated experience working with developer communities, software applications, observability technologies, and APIs (or microservices). 
• Active member of one or more observability communities, with knowledge of the culture, key influencers, and industry events. 
• Experienced and engaging presenter and speaker. 
• Results-oriented; committed to quality of product and service. 
• Ability to work in globally distributed (virtual) teams and being committed to driving teamwork and collaboration. 
• Deliver work both independently and collaboratively. 
• Ability to travel to attend global events, meetings, and conferences.  

Why you should join the SmartBear crew:  

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; our crew to get their birthdays off. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.   

Did you know?  

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.   
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.   
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.  

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

#LI-AS1

#LI-Hybrid

• ERGs Management: Coordinate and support ERGs by providing resources and guidance, facilitating meetings, and ensuring their activities align with company goals.
• Metrics Analysis: Regularly track diversity data and metrics, to highlight trends and areas for improvement, as well as preparing compliance reporting.
• Inclusion: deliver training to employees at various levels, engage with remote employees program, and support equitable implementation of people processes.
• Employer Brand: Work with the Marketing team to foster an inclusive employer brand, internally and externally.
• Diversity hiring: Partner with TA to support diversity hiring programs, building relationships with organizations, job boards and schools to bring in diverse candidates.

• Culture Programs: Help design and execute programs like team-building events, company values focus, and cultural celebration days that foster a sense of community and belonging.
• Feedback Mechanisms: Coordinate employee surveys, focus groups, and suggestion programs to gather continuous feedback on workplace culture and engagement.
• Engagement Reports: Implement action items from survey results.

• Philanthropy Programs: Support the strategic direction and delivery of SmartBear Gives Back, including organizing volunteer opportunities, managing donation matching programs, and coordinating corporate giving initiatives.
• ESG Engagement: Foster a culture of social responsibility by organizing events like Earth Day celebrations, community clean-up projects, and sustainability webinars.

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Lyft, Microsoft, JetBlue and BMW.  

 Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 9-12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 #LI-AS1

#LI-ONSITE

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Lyft, Microsoft, JetBlue and BMW.  

 Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 9-12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 #LI-AS1

#LI-ONSITE

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Lyft, Microsoft, JetBlue and BMW.  

 Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 9-12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 #LI-AS1

#LI-ONSITE

SmartBear

At SmartBear, we deliver the visibility developers need to make each release better than the last. Our award winning products are trusted by over 16 million developers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

About the role:
Smartbear is seeking a highly motivated and experienced Director of Sales  to drive revenue as part of our API Core North American Sales Team. As a Senior Director of Sales, you will be responsible for leading a team of 3 direct line leaders within the Somerville sales organization. A successful candidate will have a strong track record of leading a team of sales managers or enterprise sales executives, achieving, and exceeding targets and working collaboratively with cross- functional teams in a high velocity environment.

Responsibilities:

• Develop and execute a strategic plan to grow API Team revenue globally.
• Develop and maintain a deep understanding of customer needs and market trends to drive sales strategies and positioning.
• Build and Lead a team of sales managers, providing mentorship, coaching, and support to achieve individual and team targets.  Capable of recruiting top performers and driving a high performance team of sellers and managers.
• Manage the sales cycle, ensuring a high level of quality throughout and ultimately delivering or exceeding Plan quarter over quarter.
• Collaborate with cross-functional teams to drive cross-selling functions and maximize customer satisfaction.
• Prepare and present sales forecasts and reports to executive leadership, internally and exernally.

We are looking for you if you have:

• 3+ years of Strategic Sales Leadership experience
• Software sales experience required, experience selling into the software development space preferred.
• Proven track record of exceeding sales targets and growing revenue in N.A. or globally through direct and indirect channels.
• Excellent communication, negotiation, and presentation skills.
• Strong strategic planning and analytical skills.
• Oversee weekly, monthly, quarterly, and annual planning activities including forecasting, pipeline management and effectiveness Oversee cross-departmental coordination to increase customer retention.
• Help drive strategic initiatives and program improvement related to infrastructure, workflows, processes, CSM development
• Develop staffing plans and hiring of new team members as needed; including forecasting and determining future needs
• Within commuting distance to our headquarters in Somerville, MA

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off .
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place and to revolutionize software quality.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland, Melbourne, Australia and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work

#LI-AS1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Senior Director, People Partner (HRBP)

Do you have a passion for building high-performing teams and a strategic mind for aligning People & Culture (P&C) initiatives with business goals? We are seeking a seasoned Senior Director, People Partner, to join our dynamic team at SmartBear Software. In this role, you will become a trusted advisor to our leaders, providing strategic guidance and direction on all aspects of P&C.

About the role

As a Senior Director, People Partner, you will be a partner to a broader set of leaders, ensuring a strong and engaged workforce fuels the success of our organization. You will leverage your expertise in P&C to:

• Align P&C with Business Goals: Partner with leadership to ensure that P&C programs directly support achieving business objectives. This includes translating business strategies into actionable people plans and metrics.
• Empower Leaders and Managers: Provide coaching and guidance to managers on performance management, compensation strategies, and building strong relationships with their teams. You will equip managers to be effective people leaders, fostering a culture of high performance and development across the organization.
• Translate Employee Feedback into Action: Analyze employee engagement survey results and collaborate with leadership to develop and implement actionable plans to address key concerns and improve overall engagement.
• Develop Talent Retention Strategies: Partner with P&C and business leaders to develop and implement a comprehensive talent retention strategy, leveraging a variety of levers to create a best-in-class employee experience.

You are a great fit if you have:

• 10+ years of experience in a senior People Partner or HR Business Partner role, preferably within a high-growth environment.
• Proven track record of partnering with business leaders to develop and implement strategic P&C initiatives.
• Strong understanding of performance management and employee relations.
• Experience in analyzing and interpreting employee engagement data and translating insights into actionable plans.
• Excellent communication, collaboration, and interpersonal skills with the ability to influence at all levels.
• Passion for building a positive and inclusive work environment.

What We Offer:

• Competitive benefits package.
• Opportunity to make a significant impact on a growing and dynamic company.
• Collaborative and supportive work environment.
• Be part of a team passionate about building a world-class people experience.
• A hybrid work model allows you to work in the office three days a week for enhanced collaboration and flexibility.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

#LI-Hybrid

#LI-AS1

UX Researcher 

About SmartBear 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

UX Researcher  

We are seeking a User Experience Researcher to join our growing design team focused on delivering high-impact solutions to our customers. A successful researcher here leverages strong internal relationships to drive conversation and collaboration, educates our partners in research best practices, and empowers the organization to make better decisions through knowledge sharing. The ideal researcher for this role has experience with enterprise solutions, the software development lifecycle, and user experience best practices.  
 
You will be expected to: 

• Define and lead UX research projects across various phases of product development. 
• Collaborate with product design and research colleagues.
• Work closely with cross-disciplinary teams to build impactful solutions for SmartBear customers. 

Key Responsibilities:  

• Define research plans that outline objectives, methodologies, and timelines. 
• Communicate and negotiate with cross-functional partners, stakeholders, and leadership to align on business scope, high-level goals, and product analytics/metrics.  
• Execute research using both qualitative and quantitative methods.  
• Distill complex user behaviors and data-driven insights into concise and actionable reports.  
• Present findings in a way that informs and guides design and engineering decisions. 

  Required Experience:  

• BA/BS degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, data analysis or related field or equivalent education and experience.
• 1-3 years of relevant experience conducting research on digital products; enterprise software experience is a plus.
• Experience conducting user research using various methods, including interviews, surveys, contextual inquiry, concept testing, usability evaluation, product metrics, etc.
• Ability to work in a collaborative environment; to be critiqued and to critique. 

Preferred Qualifications: 

• Familiarity with the software development lifecycle 
• Technical knowledge of API, software testing, developer tooling, etc.  
• Experience with analytics in user experience practice (e.g. Amplitude, Pendo, Mixpanel) 

 Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

  Did you know 

• Our main goal at SmartBear is to make our technology-driven world a better place. 
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.