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deep insights into the Atlassian community

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

 #LI-AJ1

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Account Manager EMEA 

Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear. 

This position will drive the growth of SmartBear through new and cross sell opportunities.

It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.

For this role, you need to be relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and helping support the customer with achieving their business goals.

Successful candidates are required to be on site in the Galway office min 3 days a week.

Ideally to be successful in this role you will already be displaying the following characteristics:

• A demonstrable track record of selling high value and transactional deals
• Highly organised, results driven and extremely self-motivated
• Accountable and interest in continuous learning to master your craft.
• Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior level executives by phone and email

Responsibilities:

• Drive Billings and ARR within a defined territory
• Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base
• Represent SmartBear to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges
• Direct complex sales cycles-including account mapping, development of high-level relationships, account strategies, and business cases
• Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts
• Collaborate with SE’s, marketing, Channel and product owners to share account knowledge and execute on sales strategies
• Work closely with Customer Success team to ensure successful roll-out, adoption and on-going use of the product
• Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers
• Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit.
• Strong analytical and presentation skills using common sales and business tools
• Excellent oral & written communication skills
• Strong organization and planning skills

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  

Customer Success Manager EMEA 

Join our dynamic team in SmartBear EMEA headquarters in Galway city as a Customer Success Manager, reporting into the Director of Customer Success International, where you'll have the opportunity to make a significant impact. 

In this role, you'll forge long-term, trusted partnerships with key leaders and influencers across your portfolio, positioning SmartBear as a strategic partner rather than just a vendor. You'll play a critical role in driving the adoption, optimization, and integration of SmartBear products, ensuring customers achieve maximum value from our solutions. Collaborating closely with internal teams like Sales, Renewals, Marketing, Support, and Product, you'll help create a seamless customer journey from purchase through renewal.  

This is a fantastic opportunity for a driven professional to grow within a global organization, making a meaningful difference for our customers and advancing your career in the process. 

Successful candidates are required to be on site in the Galway office min 3 days a week. 

As a Customer Success Manager for SmartBear you will: 

• Proactively engage with enterprise customers, to build, maintain, and expand relationships, ensuring an exceptional experience throughout the customer lifecycle. 
• Position SmartBear as a strategic partner by aligning our solutions with customer goals and driving product adoption and optimization. 
• Monitor customer usage and health, providing recommendations for improvement and growth. 
• Conduct regular business reviews to ensure value realization and strengthen relationships. 
• Serve as the voice of the customer, sharing insights with internal teams to drive product evolution and address root causes impacting customer satisfaction. 
• Collaborate with internal teams (Sales, Renewals, Marketing, Support, Product) to ensure a seamless customer experience, collaborating closely in Renewal and Upsell opportunities. 
• Track key performance metrics to measure customer engagement and success, using data to inform strategies and drive continuous improvement. 
• Gain a deep understanding of the broader SmartBear portfolio, including various licensing and deployment models, to enhance and optimize the customer experience. 

We are looking for you if you have: 

• Min 3-5 years in Customer Success, Account Management, or a similar customer-facing role, preferably within the software or tech industry. 
• Strong commitment to delivering exceptional customer experiences and building long-term relationships. 
• Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. 
• Strong analytical skills with a proactive approach to identifying and resolving customer issues. 
• Proven ability to work effectively with cross-functional teams, including Sales, Marketing, Product, and Support. 
• Ability to understand customer business needs and align them with SmartBear’s solutions to drive value. 
• Comfortable with software products and technologies; able to quickly learn and effectively communicate technical concepts. 
• Proficient in using data to track customer health metrics and inform decision-making. 
• Ability to thrive in a fast-paced, dynamic environment with changing priorities. 
• Based in Galway with the ability to travel within the EMEA region as needed. 
• Fluency in English required; additional language skills relevant to EMEA region are a plus. 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

• Manage day-to-day operations of your team of SDRs to meet & exceed daily, monthly, and quarterly KPIs and business objectives.
• Train and coach SDRs on sales fundamentals, phone techniques, email/LinkedIn best practices, and career development.
• Work cross-functionally with Sales Leadership, Sales Enablement and Marketing to strategize around inbound and outbound campaigns.
• Involved in all phases of interviewing, hiring, and onboarding process.

• 3+ years in tech sales
• 1-2 years of Management or Team Lead experience
• Strong knowledge of tools like Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, and 6Sense
• Excellent coaching and leadership skills
• Strong organization and time management skills
• Coachable and hungry to learn

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.