The Ampin App
deep insights into the Atlassian community

About the role

Howdy! We’re Studio 404, the internal creative team at Sentry. We support all creative and branding efforts for a company dedicated to helping developers ensure everything they build runs smoothly. We are a group of designers, art directors, copywriters, motion, illustrators, and project managers that keep the ever interesting and quirky brand of Sentry humming to its own beat. We aren’t here to make boring everyday work. We are here to break through the clutter and use our creativity to solve business problems helping Sentry become the most interesting tech company around.

In this role you will

• Adapt to the illustration style of Sentry to execute creative illustrations for blogs, marketing, and internal projects
• Help execute layout and design for marketing, advertising, and internal materials
• Meet regularly with your pod of other illustrators and designers to maintain creative bar
• Ensure a consistent look and feel across all video assets, maintaining the personality and tone throughout

You’ll love this job if you

• Are looking for a place that has high expectations of breaking the mold while paying the utmost attention to craft
• Are highly creative and like the opportunity to express your creativity in multifaceted ways
• Are a creative problem solver, not just task oriented
• You’re a Swiss-Army knife of creativity

Qualifications

• 5+ years of Creative experience
• Experience working both in-house and at agencies top companies is strongly preferred
• Understands brand and product marketing
• Must have portfolio showcasing both illustration and brand marketing work
• Bonus: Can help brainstorm big ideas, has won industry awards, understand campaign work

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $149,000 to $159,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

About the role

As the Engineering Manager of the Site Reliability team, you’ll lead an ensemble of Site Reliability Engineers (SREs) ensuring resilience in Sentry’s products as it scales. The SRE team monitors production and owns the incident management process to keep critical systems highly available. They influence the engineering culture by promoting operational principles (i.e. SLOs) and infrastructure design principles that have been validated in production. Product engineering teams work closely with SREs to make sure they release quality products and features.

You’ll work closely with your team and collaborate with other engineering functions to build valuable features that contribute towards achieving our business goals. You’ll inspire and cultivate a strong team identity by conducting individualized mentoring and keeping everyone accountable for operational duties and project deliverables. You’ll be instrumental in evolving the remit of SRE to meet the needs of engineering as Sentry grows.

In this role you will

• Grow and develop a team of talented and motivated SREs
• Set direction for the team, anticipating strategic and scaling-related challenges
• Participate in quarterly planning sessions to help the team develop achievable milestones
• Communicate deliverable outcomes to engineering, product, and design
• Contribute to Sentry’s cloud strategy
• Foster a healthy and collaborative culture that embodies our values
• Be part of the escalation path for our on-call, possibly being on-call when needed

You’ll love this job if you

• Enjoy mentoring and helping other engineers grow
• Take challenges that you don't see every day, daily
• Like developing processes to help the team reduce toil
• Get excited about converting learnings from incidents to actions that make engineering better
• Enjoy working in a team of SREs who are passionate about constantly improving how we operate

Qualifications

• 5+ years of industry experience in software engineering
• Ideally 2+ years of people management experience
• Experience working with distributed systems in Cloud environments (AWS, GCP, or Azure)
• Experience with tools that manage systems including Terraform, Kubernetes, Salt, and Envoy
• Good written and spoken English communication skills
• Bonus points if you have experience working with globally distributed teams
• Live in the Toronto, Canada area or are willing to relocate
• Please note the following:
  • Visa sponsorship is not available for this position
  • This is a full-time position

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $189,000 to $214,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

About the role

At Sentry, the IT and Security Teams work as one seamless unit. We have made major investments in software platforms, automation, and hardware over the last year. This is a dynamic, fast-paced, organization were members of the IT/IS Team get exposure to some of the best solutions available. Team collaboration and constant communication is highly encouraged.

In addition to regular work assignments and responsibilities, we encourage employees to propose their own ideas to increase efficiency or employee experience. These ideas can turn into evaluations or approved projects that employees are allowed to work on independently, or within a team, up to 20% their time.

In this role you will

• Assist with user account provisioning/ deprovisioning and access management for various cloud technologies
• Run IT onboarding and orientation for new employees in your respective region
• Procure, configure, deploy, and manage inventory levels of computer equipment
• Work alongside other IT support analysts, systems analysts, and the security team to triage, escalate, and resolve employee-facing technology requests both onsite and remotely
• Collaborate with team members to help lead a responsive, efficient, and effective help desk
• Be the subject-matter-expert for troubleshooting workstations, peripherals, A/V systems, and software platforms
• Play a role in maintaining the day-to-day operations supporting our existing IT systems, as well as, helping evaluate, select, and deploy new solutions and platforms
• Create technical documentation, training material, self service material, and videos
• Lead and site specific technology/workplace upgrades, implementations, and repair projects

You’ll love this job if you

• Are passionate about delivering a great internal support experience
• Are results-driven and takes initiative, both independently and in collaborative environments
• Want to make an impact and be part of a world class IT team

Qualifications

• 3+ years of relevant experience in an IT support function
• Strong technical aptitude with the ability to learn quickly
• Experience with identity providers, google workspace, macOS, mobile device management platforms, and SaaS
• A willingness to learn, grow, and recognize when to ask for help
• Excellent verbal and written communication skills
• Previous startup/tech experience
• Experience with: Google Workspace, Okta (or other IDPs), Atlassian products (Jira/Jira Service Management), Cisco Network equipment, RBAC, dynamic groups, scripting, MDM (Kandji, JAMF, Air watch), AV (Google Meet, Polycom, Logitech Rally)

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $ 134,000 to $ 147,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

About the role

Sentry.io provides a suite of services to diagnose health problems in their customer's applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets. We make the development and deployment of these tools a safe and enjoyable experience, by maintaining a succinct and helpful continuous integration environment and an informative deployment pipeline.

As a member of the Developer Productivity Team, you will be responsible for the delivery process and the overall developer experience. You will be supporting a growing engineering team while balancing factors such as process stability, artifact veracity, human interaction time and communication methodologies. You will also be helping new engineers get to their first production deployment quickly and be well-informed enough to repeat the process.

If the idea of crafting tools for toolsmiths brings a smile to your face, this could be the job for you.

In this role you will

• Optimize the process of code delivery at Sentry ensuring that every engineer is delivering their best work quickly
• Learn from our retrospectives and create tooling and process change to help developers avoid outages in the future
• Develop deployment processes and tools to ensure our software gets to customers safely and efficiently
• Streamline the engineering onboarding process via automation, highlighting learning opportunities and an introduction to delivery at Sentry
• Measure key metrics of the delivery pipeline and respond to any major degradation of service

You’ll love this job if you

• Customize most of your tools for efficiency
• Believe in automating all the things
• Get excited by collaborating directly with your customers

Qualifications

• 5+ years of experience as a Software Engineer or similar role
• Strong proficiency with Python
• Experience using Docker in production, continuous build environments, and developer laptops
• Experience with customizing development tools
• Strong written communication skills

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $189,000 to $214,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

About the role

Sentry.io provides a suite of services to diagnose health problems in their customer's applications. These tools are mission-critical to companies who want to respond effectively in fast-paced markets and always expanding.

We make the development and deployment of these tools a safe and enjoyable experience, by building a scalable platform for engineers to build on top. From ingestion, to storage to reasoning about how the pieces fit together.

As a member of the Platform Team, you will be responsible for building the right architecture for Sentry. We’re converting from a legacy monolith to a more flexible service-oriented world. You will be planning and implementing the switch from our organically grown ingestion pipeline to one that is ready for a much larger Sentry.

If the idea of making a pipeline scale to millions of events a second brings a smile to your face, this could be the job for you.

In this role you will

• Improve the design of our ingestion pipeline and storage systems, ensuring that every engineer is able to build on top of it efficiently for new projects
• Learn from our retrospectives to improve our systems to help developers avoid outages in the future
• Help us break up a legacy Django monolith into smaller, dedicated services

You’ll love this job if you

• Understand how to make developers make the right decisions to ship fast but stable on a shared platform
• Have experience with distributed systems, but are looking for exposure to higher scale. We process hundreds of thousands of events/second — scaling on the storage team isn’t just “put a cache in front of it”
• Have a vigilant eye for the mixing of infrastructure and business logic concerns. We try to push business logic out of our team’s code and into the product
• Want opportunities to improve processes and the status quo. This team is created out of an operational need addressing some long accumulated tech debt and legacy code base

Qualifications

• 8+ years of relevant software engineering experience
• Proven track record of successfully scaling a platform, particularly in transitioning from a legacy monolith to a more adaptable service-oriented architecture
• Excellent written and oral communication skills and ability to articulate technical concepts clearly and succinctly
• Strong knowledge of replicated and/or distributed systems
• You have experience with some or all of the following systems we leverage:
  • Disk-driven Storage Systems: PostgreSQL, ClickHouse
  • Memory-driven Storage Systems: Memcached, Redis
  • Streaming Platforms: Kafka, RabbitMQ
• Experience with Python or a similar dynamic programming language
• Experience with Rust, Go or a similar compiled programming language

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $174,000 to $220,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

About the role

Software Engineering Interns at Sentry write real code on real projects that ship to production; no fetching coffee required.

In this role you will

• Be matched with one of our Product teams
• Design, develop, and ship a programming solution that drives real values to customers
• Receive meaningful feedback, coaching, and mentorship from your manager and teammates

You’ll love this job if you

• Want to experience being a full-time engineer on a team and not be "just an intern"
  • This means being responsible for leading a project from ideation to deployment, including writing a tech spec, scoping out work, technical implementation and testing, and shipping code!
• Value mentorship and being able to work closely with and learn from world-class engineers
• Want to join a modern software development team that iterates and ships code rapidly
• Are excited at the opportunity to contribute to an open-source project every day

Qualifications

• Currently enrolled in an undergraduate or post-graduate degree program in Computer Science (or similar)
• Experience with Python, JavaScript, or a similar dynamic programming language through internships, personal projects, or coding competitions
• At least 1 previous internship or equivalent practical experience
  • We expect interns to be able to learn and deliver quickly (an intern’s first PR to Sentry is usually merged within a week). While a prior internship is not required, we expect the following abilities, experience, and skills from any applicant:
    • Experience working with GitHub
    • Collaborating with a team on an engineering project
    • Ability to pick up a new programming language quickly
    • You know the fundamentals of algorithms and data structures
• This position begins May 2025
• Willing to relocate to Toronto, Canada for the duration of your internship (we'll help get you here and provide a housing stipend)
• Please note visa sponsorship is not available for this position

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $51.88 per hour.  A successful candidate will be eligible to participate in Sentry’s employee benefit and perks programs applicable to the candidate’s position (including health insurance coverage, time off, and temporary relocation support ). See Sentry Benefits for more details about the Company’s benefit plans/programs.

About the role

Sentry is looking for talented new graduates to join our growing Software Engineering teams. Engineers at Sentry are challenged to solve a range of technical problems: from building fast and delightful UIs for navigating millions of error and performance events, to architecting solutions that ingest, store, and index terabytes of data every day. As a Software Engineer, New Grad, you will be coached by a diverse team of multi-talented engineers and will directly impact a complex and growing codebase.

In this role you will

• Work with a team to develop and extend the Sentry product by writing software in either Python or JavaScript (or both)
• Be responsible for full software development lifecycle - design, development, testing, and operating in production
• Communicate effectively with other engineers in the same team, with other teams and with various other stakeholders (such as product managers)
• Act on feedback, coaching, and mentorship from your manager and teammates

You’ll love this job if you

• Want to actively use the product you're building (we dogfood Sentry every day)
• Want to start your career at a high-growth startup
• Want to join a modern software development team that iterates & ships code rapidly
• Are excited at the opportunity to contribute to an open-source project every day

Qualifications

• B.S. or higher in Computer Science (or similar degree program)
• At least 1 previous internship or equivalent practical experience
• Implementation skills with one or more general-purpose programming languages, e.g. Python, JavaScript, Java, etc.
• Good knowledge of algorithms, data structures, and object-oriented design principles
• Experience working with version control and unit testing
• Please note visa sponsorship is not available for this position

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $124,000 to $134,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

About the role

As the Product Marketing Manager for Sentry's core platform, you will own the end-to-end go-to-market strategy to drive product awareness, adoption, and expansion. You will work cross-functionally to distill complex information into compelling and concise messaging and materials that resonate with the developer audience—showcasing a deep understanding of the product, target audience, and market landscape. You will also work closely with strategic integration and ecosystem partners to enhance product offerings and expand market reach. Your role extends beyond just promoting product features; by deeply understanding the user and market, you'll influence product development and shape our go-to-market strategy.

In this role you will

• Craft and execute a creative product marketing strategy and shape the go-to-market motion for both.
• From ecosystem partnerships to sales enablement, you’ll especially nerd out on our measurement-focused product areas and drive acquisition, adoption and activation strategies.
• Drive revenue by understanding why. As the owner of the core product’s success, you’re able to influence product strategy with market insights to drive the business forward.
• Be the voice of the customer. Understand the needs, pains, and dreams of new developers signing up for Sentry. And drive home how we differentiate from the competition to ensure their success with Sentry from sign up to sending their first event.
• Get the word out. Plan and coordinate product launches across multiple channels with the primary goal of growing awareness and engagement.
• Craft concise, benefits-driven messaging. Develop elegant value propositions for both developers and self-serve customers that don’t sound like everyone else. Being technically accurate, thinking through your audiences, being consistent, and validating through experimentation are key.
• Write the rest of the story. Consider a launch Chapter 1. Continue the narrative and create new interest in Sentry by building and executing on value-based campaigns.
• Creatively drive the funnel. Thoughtfully identify gaps in content and ways to keep demand metrics growing -- from awareness to expansion for the core product.

You’ll love this job if you

• Possess a pinch of snark, sass, and humor, two cups of flexibility, and a heaping serving of ambition wrapped in fondant of humility.
• Enjoy thinking big picture and then diving into the details to get things done, adapting plans as needed in a fast-paced environment.
• Have a deep curiosity and forward-thinking approach—grounded in data and guided by intuition honed from experience.

Qualifications

• 10 years B2B product/marketing experience. Developer relations or community experience is a plus
• Experience working closely with a software development process and/or familiarity for developer teams. Bonus points for being a developer in a past life
• Ability to prioritize competing opportunities and balance customer needs versus business priorities
• Have a proven track record of developing and executing multi-channel campaigns that deliver against business objectives
• Stellar written and verbal communication skills
• A pinch of snark, sass, and humor. 2 cups of flexibility. A heaping serving of ambition wrapped in fondant of humility

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is 170,000 to 200,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.