The Ampin App
deep insights into the Atlassian community

Core to Figma’s success - and heart - is our community! Community is important at Figma and is key to our bottom’s up adoption model and organic growth engine. As we scale into new geographies and audiences, we are looking for a leader to help take our community and team to the next level. This leader will be the thread that runs through our community spaces, community engagement and community product, globally. This person will connect the dots across teams and departments; setting strategy, showing impact, supporting cross functional company goals. In addition, this person will lead and grow our community team.

This is a full time role that can be held from our Singapore or Sydney hub.

What you'll do at Figma:

Lead and manage

• Set the vision for our JAPAC community programs, and then complete those programs with an eye towards impact!
• Manage the best team around – keeping them motivated, engaged, and excited about their career growth
• Manage all community data, showing with metrics how community supports the business; report on program successes

Scale community programs

• Create a playbook for JAPAC community programs and regional localization, partnering with global community marketing. Formalize our playbook for scaling community in JAPAC as a key part of our bottoms-up go-to-market motion
• Optimize our current programs to grow with our audiences
• Devise new ways to scale community impact - including programs with influencers and affiliates.
• Experiment with new programs for new audiences, including product managers and developers

Drive Community engagement

• Create and implement cross functional campaigns to engage our community
• Find opportunities to surprise, delight, and show our community members, at scale

Some projects you could work on:

• Grow our developer community from zero to one
• Pilot influencer marketing at Figma, partnering with our growth team

We'd love to hear from you if you have:

• 8+ years of relevant work experience in community/advocacy/evangelism/product development, 3+ years leading teams
• The ability to influence and be a strategic thought leader - ability to articulate a brand vision that gets stakeholders on board & inspires teams and other leaders at the highest levels of the org
• Strong collaboration and communication skills
• Excellent balance of both the analytical and human side of community
• Experience working in high-growth SaaS companies

While it’s not required, it’s an added plus if you also have:

• Experience working in or with product/design/engineering teams
• A curious nature, you find it easy to build relationships
• A data-driven yet creative mind who likes bringing new ideas to existing projects and continuously pushes the team to try new things.
• A love of bringing people together. Working with people outside of your team and outside of the company excites you. You like collaborating with new people and figuring problems out together.

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Overview

To help our teams work together effectively, this role is fully remote, but requires you to be located in Australia. We are looking for an Account Executive to join our APAC Mid-Market team, reporting to APAC Mid-Market Sales Manager. You will manage accounts for our Southeast Asia-based customers helping these customers scale their use of solutions and services across multiple areas such as Agile / DevOps, Work Management and IT Service Management. As a member of the team, you will build relationships with customers and external partners, and collaborate with our internal teams to ensure customer satisfaction.

Our Mid-Market sales team manages a portfolio of named customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, you will serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience.

We’re is seeking a Benefits Strategy & Enablement, Program Manager who is a dynamic individual able to drive innovative, transformational benefits initiatives while partnering with the team and internal stakeholders to tackle complex business challenges. This hands-on role requires strategic thinking, balancing big-picture vision with attention to detail. While experience in Total Rewards, particularly in Benefits, is preferred, it is not a requirement.

Success in this role means delivering impactful results through others and yourself, owning the transformation of our benefits programs by implementing forward-thinking solutions that align with our People Team strategy and enhance Atlassian’s employee benefits value proposition.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Join our team and help us unleash the potential of every Atlassian. 

In this role, you'll be responsible for:

• Owning the transformation of our benefits programs by identifying and implementing innovative solutions that address evolving business needs. You’ll evaluate current programs, propose enhancements, and drive new benefits offerings that align with our strategic goals, ensuring their successful adoption across the organisation.

• Contribute to program/policy design, incubation, and launch of targeted new benefits to enhance our employees’ experience, growth, and impact.

• Manage the execution and delivery of benefits projects, ensuring they are completed on time, within scope, and aligned with the People Team and the organisation's overall goals.

• Identify opportunities to increase effectiveness through innovative solutions and bring them to life within the Benefits portfolio.

• Monitor and advocate for global trends and emerging best practices to ensure our benefits programs remain competitive and aligned with market expectations.

• Collaborate with internal stakeholders to inform, influence, and help drive key benefits projects aligned with our shared goals.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This can be a remote position. To help our teams work together effectively, this role requires you to be located in the east coast of Australia !

Your future team

We’re looking for a Contingent Worker Specialist to join our procurement team.

You'll report to the Head of Procurement Excellence, and join Atlassian's global procurement team consisting of a highly performing, collaborative group of professionals. You’ll be part of the team focused on ensuring our contingent worker (CW) program is operating efficiently, is compliant and providing a high-quality business experience.

You'll work with multiple teams at all levels across Atlassian in the management of our CW program, implement efficiency transformation projects and strategy and improve the user experience.

What you'll do

• Manage the operations of the CW program, ensuring efficiency throughout the non-FTE life-cycle

• Collaborate with cross-functional partners such as Employment Law, HR Operations, Brand & Marketing, and Talent Acquisition on CW projects, solutions and issues.

• Provide support for hiring managers concerning CW guidelines and procedures, ensuring a high user experience

• Monitor new resource requests, supplier communications and requisitions.

• Act as the first escalation point for CW program support and issue resolution.

• Monitor program level data indicators and Service level agreements

• Manage supplier relationships; SOW contract compliance, delivery, issues and risks etc.

• Implement efficiency and transformation projects

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Our Leadership Operations team is a global team of over 70 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business. Leadership Operations operates as a centralised team, meaning you will report to a Team Manager who understands your craft as an EA and who will partner with you and your leaders.

Are you passionate about the Executive Assistant craft? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

Join us. We're hiring an Executive Assistant who will partner with leaders in our Markets & Transformations (M&T) org. M&T includes multiple functions including Product Management, Design, Strategy Business Operations and Corporate Development across our key markets: Agile & DevOps, Work Management, and IT Solutions.

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Human Resources Business Partner - Engineering

Overview
Are you ready to unleash your diverse thinking, commercial know-how, and agile and adaptable nature at Atlassian? We're seeking a dynamic HRBP to team up with our Core Engineering team and leaders, helping us scale and deliver a best in class organization. In this exciting role, you'll build high-performing teams by solving complex challenges, driving impactful people priorities, and curating the development of the teams you support. Join us for a fun yet challenging adventure where your contributions will truly make a difference!

Responsibilities
What you'll do
This role partners with Core Engineering, spanning multiple business areas. You will:

• Partner with leaders to develop and execute the People Strategy and roadmap aligned to the vision and longer-range strategies.

• Partner with regional HRBPs and Centre of Excellence (COE) Partners to deliver on talent strategy and operational plans.

• Deliver core HR processes/programs being developed in our COEs to the function.

• In partnership with People Analytics tools provide insightful analytics, trends, and recommended actions to clients to guide planning, program design, decision-making, and measures of success.

• Drive organizational design, workforce planning, and change management as we continue to grow and scale the organization.

• Build a culture of inclusion by infusing Diversity, Equity, and Inclusion strategies into talent acquisition, manager growth and development, employee experience, and organizational health.

• Coach leaders through organizational issues, talent strategies, and leadership development.

Qualifications
Your background

• 8+ years HR experience with progressively challenging responsibilities in Business Partner roles ideally in high-growth companies.

• Experience working with global/international teams.

• Highly collaborative with the ability to quickly build strong and trusted relationships across leadership teams, cross-functional partners, and key stakeholders.

• Energy to get things done with an iterative approach and willingness to jump from strategy to development to change management to execution in order to scale programs aimed at driving business outcomes.

• Excellent business storytelling skills, both verbal and written, with an ability to translate "HR speak" and data insights into an accessible, influential narrative.

• Critical thinker and analytic-minded with success in developing data-driven solutions to the business.

• Business-first mindset with an ability to work at multiple levels of the HR stack driving strategic impact but with strong execution muscle to drive clear business outcomes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Data Engineering is a multi-faceted role, where you can have focused or broad set of responsibilities, including:

• Defining metrics

• Instrumenting logging

• Acquiring/ingesting data

• Architecting & modeling data

• Transforming data

• Ensuring data quality, governance, and enablement

• Alerting, visualization, and reporting

• Developing at scale and improving efficiency

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in Australia or New Zealand.

Your future team

We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head Of Design, Growth and join an organisation consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Lead and inspire a high-performing team of designers

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the team

The Jira Design teams is responsible for transforming Jira into a modern work management solution for every team. Jira is the foundation for Atlassian’s holistic view of modern, collaborative work.

What you’ll need to bring

As a Lead Product Designer, your mission will be to deliver top-notch experiences. You'll do this by mentoring our awesome Jira design team, leading strategic design initiatives, and connecting multiple projects to a cohesive vision that makes Jira feel like it was designed by a single hand.

As a product designer at Atlassian, you'll:

• Make a substantial impact at scale. We have more than 10M users worldwide—and teams (massive and small) depend on our software to do their work. As a designer involved in everything from ground-floor product strategy to UI implementation, your work will have an incredible customer impact.

• You will have a great deal of ownership and autonomy across the entire design process; rather than designing individual features, you will define the end-to-end product experience.

• Collaborate with some of the industry's smartest (and nicest) people. Daily, you'll work on a multidisciplinary product team, collaborating with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.

• Be a true champion for our users. We take design seriously and are on a mission to become a world-class design organization. We want to make our customers love how easily our products help them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s ecosystem is a vibrant network of 1,800+ partners, and our Marketplace of over 5,700 apps just passed the $4B mark in lifetime revenue! Atlassian Forge—our cutting-edge cloud development platform—is redefining how developers build, integrate, and extend Atlassian’s cloud products.

We’re seeking a visionary Head of Developer Relations to lead our efforts in engaging and nurturing the global developer community. If you are passionate about fostering innovation, building strong developer ecosystems, and driving impactful change, join us at Atlassian and be a key player in shaping the future of Forge!

• Lead a high-performing team dedicated to building and nurturing relationships with the developer community.

• Own the education path for our community (not just the strategy, the execution path)

• Develop and implement strategies to engage, support, and grow the developer ecosystem around Atlassian products.

• Own the vision, strategy, and execution of developer advocacy programs, including events, content creation, and community engagement.

• Collaborate with product managers, engineers, content designers, and marketing specialists to ensure developers have the resources and support they need to succeed.

• Set team goals and key performance indicators that align with Atlassian’s mission and drive maximum impact on our developer community.

• Champion the developer community to internal Atlassian teams, and influence engineering and product management to prioritise changes needed by the developer community.

• Foster a culture of continuous improvement, innovation, and excellence within the Developer Relations team.

• Represent Atlassian at industry events, conferences, and meetups to build strong relationships with the developer community.

Your future team

 We are looking for an Operations Manager to lead the Research Operations team. In this role, you will report into the Research Services Manager and lead a team of operations specialists all aiming to deliver a better time to insight for our researchers and our customers. You will have end to end accountability for delivery of high quality research services, including research participant recruitment, vendor and budget management, insights knowledge management, research learning and development services and more. You will partner with other Data and Insights teams and multiple teams across the company.

Atlassian's mission is to unleash the potential of teams all over the world. You will lead the efficient operations for scaling research services that not only inform our ultimate mission but feed the design, strategy and development of our products and platforms. You will join a smart, passionate team who work together to improve our research craft and help Atlassian build better experiences for our customers.

• Report to a Senior Research Manager and define the operational strategy for improving and scaling efficient, compliant research services for all Atlassians.

• Lead and develop a high-performing team of operations specialists.

• Develop key strategic support relationships with Data & Insights teams (CoEs), third party vendors and internal customers (Privacy, Procurement, Legal, Finance) to understand and implement service delivery best practices.

• Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business.

• Manage the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement strategies.

• Provide operations thought leadership and help develop business-oriented research services.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further. Atlassian is looking for talented Principal Software Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.).

Atlassian's engineering team is responsible for shaping the future by helping thousands of teams all around the world get work done. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across front and backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Atlassian is looking for a passionate data analyst who will power-up our teams to derive even more meaningful insights from our data. Is that you?

You love working a job that can change at a moment's notice. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our team is looking for someone who is passionate about data, a self-starter, highly organised, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Engineering team that leverages data to drive insights about our products and customers. The Data Engineering team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role,:

• You’ll partner with the data analytics and data science teams to build the data solutions that allow them to obtain more insights from our data and use that to support important business decisions.

• You’ll work with different stakeholders to understand their needs and architect/build the data models, data acquisition/ingestion processes and data applications to address those requirements.

• You’ll add new sources, code business rules, and produce new metrics that support the product analysts and data scientist.

• You’ll be the data domain expert who understand all the nitty-gritty of our products.

• You’ll own a problem end-to-end. Requirements could be vague, and iterations will be rapid

• You’ll improve data quality by using & improving internal tools/frameworks to automatically detect DQ issues.

• Build durable relationships between the data producing teams and teams that build insights.

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Engineer to join our Search Relevance group in Central AI department. The Central AI organisation constructs the fundamental infrastructure, data pipeline, frameworks, models, search and other capabilities to expedite AI feature development throughout the entire company.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organisation do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you'll do:

• Pioneer the development of search relevance capabilities to meet the needs of the AI wave

• Drive large, complex projects autonomously, from technical design to launch

• Contribute to ongoing feature development, specialising in search functionality and be the domain expert on search and relevance related technologies

• Solve architecture challenges, apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Partner across engineering teams to tackle company-wide initiatives

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in Australian Eastern time.

We're looking for a Principal Backend Software Engineer to join the Control Plane team within Atlassian's Transactional Data Platform org. This is a recently formed team, and you will join as a technical lead, responsible for driving multiple large streams of work to deliver a unified control plane for all data plane services. You will report to the Senior Engineering Manager for the Control Plane team.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Act as a technical lead for the team, responsible for setting technical direction that fulfils on our org-level and company level business priorities

• Work across multiple streams within the team, as well as collaborate with peers in other teams across the org and Atlassian

• Establish strong operational muscle within the team, and set a standard for our Atlassian value of Don't F the Customer

• Contribute to features, project delivery, and go on-call for the team's services

• Guide and mentor more junior engineers

• Contribute toward a culture of trust and high performance

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it's necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia or New Zealand.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

What you'll do

• Build high-performing client code that is fast, testable, scalable, and high quality

• Plan, design, build, and implement scalable user interface systems that delight users

• Collaborate closely with other engineers, designers and managers to understand user pain points and iterate on great solutions

• Lead code reviews and documentation, and take on complex bug fixes

• Drive the success of projects, from the technical design, implementation, and launch to operation

• Onboard and mentor other engineers

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Atlassian Cloud Storage Engineering (ACSE) is composed of infrastructure teams tasked with developing and upkeeping the persistent data stores used by Atlassian's product and platform teams. The Managed Search team has set ambitious goals, including enhancing Search operational efficiencies company-wide, improving cluster reliability, cutting down the Total Cost of Ownership (Search TCO) across Atlassian, and enhancing Trust (Security & Compliance).

In pursuit of these goals, the Managed Search team is developing a self-hosted search platform for use within Atlassian, aiming to achieve the ACSE vision to improve the clock speed of Atlassian by providing reliable, secure and cost effective storage solutions.

This position is for a Principal Engineer on the ACSE Kratos (Managed Search team ~15 engineers) reporting to Senior Engineering Manager. This role will require deep, hands-on operational work to run high-quality search infrastructure, outstanding collaboration skills to work effectively within a distributed team and engage with a broad range of internal customers, solid industry knowledge and technical curiosity to assess when best to build, and great design and hands-on development skills to build automation and peripheral tooling.

As a Principal Engineer, you will contribute to the architectural and technical direction of the Managed Search team, help set the standard for engineering practices and provide mentoring to more junior team members. You will also work with teams across Atlassian to provide guidance around search solutions, identify cross-cutting areas where the platform can be enhanced and design platform capabilities.

Here, you'll collaborate with and provide guidance to experienced and inquisitive engineers to build the infrastructure that enables thousands of Atlassians to deploy and operate search applications in the cloud.

Responsibilities & Activities:

• Design, implementation and operation of new and existing Managed Search components. For example:

• Operating search clusters at high load.

  • Deep understanding of managing high numbers of clusters for reliability, such as ensuring reliable version upgrades and effective cluster configuration management.

  • Building tooling and automation to facilitate the provisioning and operation of increasing numbers of clusters.

  • Advanced understanding of cluster capacity management to ensure optimal performance and resource allocation within a system. This involves monitoring and analyzing the resources available within a cluster to effectively plan and manage workload distribution.

  • Understanding of encryption at rest including KMS/data key management and BYOK

  • (NB: there is no current plan for this team to build an abstraction layer for search on top of Elasticsearch APIs - this is intentionally not included in the expected activities/responsibilities).
    

• Engagement with product teams – for example Search Platform/JSIS/CPUS – to:

  • Support and guide them as they onboard the service to the self-hosted search platform.

  • Adapt the platform to cater for their use cases – without compromising other customers.

  • Tuning and hardening the clusters based on a deep understanding of their data and query patterns.

  • Contributing to the definition of appropriate SLAs that are suitable for customers and realistic for the Managed Search team.
    

• Contributions towards technical leadership within the team

  • Determining and understanding priorities based on the broader view of Managed Search within Atlassian.

  • Driving & documenting key technical decisions

  • Identifying opportunities & mitigating risks based on deep knowledge of the Managed Search systems, as well as broad knowledge of adjacent systems (such as the consumers' systems) and underlying infra (such as AWS).

Key Results Areas:

• Quality: The Managed Search team will be key to both customer-facing functionality and internal business-critical workflows, so the platform's reliability and quality are essential metrics.

• Scale: The Managed Search team must be able to scale out clusters as customers' workloads increase and add clusters as the number of customers increases.

• Adoption: The Managed Search team is responsible for building a platform that is desirable to its consumers, engaging with customers to build trust in its product, and shipping in a sufficiently timely and incremental manner to enable dev teams to build on their components.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian is looking for Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.) As a Senior Software Engineer well into your career, we know you're exceptional at what you do. You take pride in others looking up to, but you're still eager grow and hone in on skills as a Senior Engineer... We place a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Do you love application and platform security and uplifting programs and capabilities? Are you excited at the prospect of enabling thousands of Atlassian product and platform developers to improve the security of their applications and infrastructure and ultimately improve the security of millions of users that use Atlassian products? We're looking for a Security Engineer to join our team who thrives on working with development teams to secure their products across the software development lifecycle.

As a Product Security Engineer you will provide technical guidance, promote automation, review designs and drive our security teams to equip the engineering partner teams with the latest tools, techniques and methodologies to build secure products by default.

On your first day, we'll expect you to have:

• Demonstrated expertise and experience working in security-focused roles

• Experience with application security, especially web applications

• Experience in cloud security architecture and infrastructure

• Experience coding in Java, Python, or Go, and at least one scripting language

• Experience providing SME knowledge and guidance to stakeholders and engineering functions

It's great, but not required if you have:

• Published contributions to the security community

• Presentation experience at industry events

• Experience working with compliance, privacy, IT, networking or related functions

Are you a visionary content designer ready to shape the future of Atlassian? The Global Experiences team is looking for a dynamic, innovative, and passionate Senior Content Designer to redefine how we help our customers work. This person will be based out of Australia or New Zealand.

Our mission is to unite Atlassian's portfolio through core user experiences that cut through the noise and understand the who, the what, and the why across our customers' organizations. We enable customers to set and manage goals, communicate work progress, connect with teams, and get a comprehensive view of their work.

As a senior content designer, you'll collaborate with product and content designers, developers, product managers, researchers, marketing partners, and work across the Atlassian org, to deliver our roadmap and create experiences that help our customers and business thrive.

If you're a strategic-thinking trailblazer who thrives in a fast-paced, collaborative environment and crafts compelling narratives that resonate with diverse audiences, we want you on our team!

In this role, you will:

• Define and advance content design: Shape the role of content design within the Global Experiences team in collaboration with cross-functional teams.

• Content strategy: Develop and execute comprehensive content strategies that consider the entire customer lifecycle and align with our goals and user needs.

• Utilize data-driven insights: Drive comprehensive customer research and leverage insights and user feedback to refine content strategies and drive continuous improvement.

• Drive content quality: Ensure all content is clear, concise, accessible, and user-centred, adhering to our high standards of quality and brand voice.

• Collaborate cross-functionally: Work closely with a cross-functional team to build well-crafted UX and content experiences for a diverse range of customers.

• Develop yourself and others: Actively seek out coaching, feedback, and mentoring as well as opportunities to coach and mentor others, fostering a collaborative and growth-oriented team environment.

Job description

Are you a maker who loves to build teams and products to solve real problems for customers? Atlassian is looking for a Senior Engineering Manager to join Jira Service Management to lead our Virtual Agent team.

Jira Service Management's virtual agent, powered by conversational AI, automates support interactions and empowers service teams to deliver exceptional support at scale. Powered by LLMs and purpose-built ML models, the virtual agent is a flagship experience for the new Atlassian Intelligence.

You will work closely with our product management and design team to deliver rapidly and incrementally, experiment to explore new ideas, and focus on continuous improvement in every aspect of what we do. Your greatest responsibility will be looking after the individuals reporting to you – mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

Key Responsibilities:

• Enable your multi-functional team to ship features quickly and safely whilst managing a large team, providing them with the tooling and processes needed for success.

• Ability to drive technical and operational excellence, pushing innovation and quality.

• Grow your team members careers and keep them engaged.

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Be both a technical leader and people manager responsible for guiding your team to make solid technical decisions.

• Help to prioritize and coordinate the team’s work alongside your product management and design peers.

• Continuously improve JSM’s engineering team and processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Join as a Senior Engineering Manager to lead a group of our cloud provisioning teams, reporting to the head of Tenant and Sharding Platform. Our teams are responsible for orchestrating the lifecycle of customer instances of all of Atlassian’s products. For example, when customers sign up to Jira dozens of back end systems are involved - databases need to be set up, shards need to be selected, user bases need to be created etc.. Cloud provisioning orchestrates that process reliably across the organisation. We are also responsible for managing other lifecycle events such as changing licenses, adding additional products or deleting or suspecting subscriptions.

Be a part of the ongoing growth in this area as we expand the platform to on board the many new products being developed, and evolve Cloud Provisioning to handle the new bundling and lifecycle requirements that flow from Atlassian’s System of Work, and fuel growth in the enterprise market.

Your Responsibilities Will Include

• Coaching and leading 3-4 managers and architects who report to you, supporting them in their professional development to unlock their potential, and encouraging them to step outside their comfort zone to grow and excel.

• Work with the organisation’s leadership team to deliver upon the strategic vision and plan for the platform and build quarterly plans to give your team direction.

• Be accountable for and lead effectiveness of the delivery of projects across your teams.

• Ensure operational excellence across the services you manage.

• Work with partners across Atlassian to understand our users needs and promote usage.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together, we can hire for this role anywhere in Australia or New Zealand.

Our Platform Engineering Organisation is leading some of Atlassian's most exciting and largest transformations that are helping unleashing the potential of teams across all of our customers. As a Senior Engineering Manager you'll report to a Head of Engineering.

You'll be a technical leader and people manager for a group of 10-18 engineers and guide the team to technical decisions for production services, helping prioritise and organise the team's work, and providing career growth and mentorship opportunities to your team.

Responsibilities

• Input to the team’s roadmap and goals, setting clear priorities

• Understand the operational health of the team’s existing services, identify areas that need focus and improvements

• Established a collaborative relationship with peer managers across the organisation and main partners and partners across the company.

• Help develop your direct reports' careers

• Set clear goals for each member of your team and provide, relevant feedback to your direct reports

Qualifications

• 5+ years of experience leading and developing a team of software engineers

• Management skills are necessary, managing the team and holding them accountable for delivery and manages employee retention and wellbeing

• Experience with mentoring engineers and helping others achieve their career goals

• Project and risk management skills - but not attached to following processes by the book

• Technical background building and running platform or data intensive backend systems

• Experience to carry on a conversation, explaining technical concepts, asking good questions, shielding the team from partners and dependencies whenever possible.

• Familiarity with Agile software development methodologies

• Bachelor's degree with a preference for Computer Science degree

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Your future team

Are you a maker who loves to build teams and products to solve real problems for customers? Atlassian is looking for a Senior Engineering Manager to join Product Engineering Organisation reporting into a Head of Engineering

As a Senior Engineering Manager, you will work with our product management and design teams to deliver incrementally, experiment to explore new ideas, and focus on continuous improvement in every aspect of what we do.

You will manage a group of 10-18 engineers and mentor and support them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

What you'll do

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Hire and grow your team members careers, participate in hiring planning and other budgeting exercises

• Enable your multi-functional team to ship features quickly and safely whilst managing a large team, providing them with the tooling and processes needed for success.

• Collaborate in technical/architectural discussions, provide direction and drive decision-making and operational excellence, encouraging innovation and quality.

• Be both a technical leader and people manager responsible for guiding your team to make solid technical decisions.

• Own the delivery of critical projects and help to coordinate the team’s work alongside your product management and design peers.

• Partner with leadership, stakeholders, cross-functional teams to drive outcomes aligned to company and organisational goals.

• Identify blockers, goals, success metrics ensuring awareness, OKR/roadmap, and expectations

About the Role

The UIP Frontend PaaS team at Atlassian is responsible for managing the infrastructure and capabilities required to host Atlassian's frontend applications. This includes the a Server-side Rendering as a platform, and a reliable, secure, and performant hosting service for frontend apps.

These services power the frontend for Atlassian’s key products including Jira and Confluence. If the idea of managing large-scale, high-reliability, and high-performance services excites you, then this opportunity might just be your perfect fit!

As the Senior Engineering Manager of the UIP Frontend PaaS team, you will lead a team of experts dedicated to maintaining and improving this critical platform, ensuring it continues to deliver exceptional performance and reliability at scale.

Key Responsibilities

• Lead and mentor a team of engineers, fostering a collaborative and high-performance culture.

• Manage team workload, balancing run-the-business (RTB) activities and development productivity (DevProd) efforts.

• Oversee the operation and continuous improvement of the team’s key services.

• Ensure platform performance, reliability, and security.

• Monitor and analyze platform performance metrics, identifying areas for improvement.

• Collaborate with product teams to integrate and optimize frontend infrastructure, understanding their needs and ensure platform support.

• Lead the team in responding to incidents, providing expert advice and ensuring timely resolution.

• Develop and implement processes to reduce the frequency and impact of incidents.

• Define the roadmap for platform capabilities, and communicating these capabilities and improvements to stakeholders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Reporting to the Support Manager, you'll perform troubleshooting, debugging and root cause analysis for Atlassian’s Java-based web applications across operating systems, databases and networking technologies

• Take the lead in communicating and troubleshooting with customers through various channels to investigate their concerns, provide regular progress updates, share action plans and details on the resolution

• Execute with a solution-focussed mindset and technical expertise, collaborate to unblock and supplement knowledge gaps to move issues forward

• Bring new and improved support approaches to Atlassian and be recognised globally as a knowledge multiplier, uplifting our teams technical skill

• Be an advocate for customers by understanding their use cases and identifying trends to influence feature requests and bug fixes

Your background

• Typically 6 > 8+ years experience as an Application Support Engineer, Product Support Engineer, Systems Engineer or similar role working in highly technical customer-facing On-Premise environments

• Intermediate to advanced level of knowledge across operating systems and technologies including Windows/Linux, JVM, SQL, TCP/IP, Proxies, LDAP, Active Directory and SSL/TLS

• Demonstrated ability to exceed customer expectations displaying a high degree of empathy and curiosity whilst diagnosing complex technical issues effectively and efficiently

• Motivation to enhance team collaboration and embrace group contribution with a passion for learning new technologies and how to utilise them in a customer-facing environment

• Enthusiasm in leading continuous improvement initiatives that enhance team performance metrics, efficiencies, customer outcomes and capabilities

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Ensure capitalization of fixed assets adhere to company policy including reviewing of invoices, purchase orders and requisitions for correct coding

• Responsible for fixed assets identification, recording, valuation, accounting, and timely capitalization of capital projects

• Responsible for recording and processing fixed assets disposal and liaising with the business on details relating to the disposal

• Process monthly depreciation for all fixed assets

• Preparation of monthly, quarterly and annual fixed asset reconciliation and roll forward reports

• Preparation of monthly fixed asset tagging activities and liaising with assets custodians for tag numbers

• Preparation of quarterly and annual fixed assets flux analysis

• Preparation of quarterly impairment review

• Preparation of annual asset verification activities

• Conduct analysis related to fixed assets as requested by management

• Assist with the preparation of financial statements disclosures related to fixed assets

• Liaise with our external auditors and assist with the annual external audit, including timely attendance to audit requests such as preparation of supporting documentation and resolving questions from external auditors

• Perform timely and accurate reporting and reconciliation for assigned areas in accordance with our monthly close schedule

• Work closely with the Accounts Payable, Financial Planning & Analysis and Facilities team to attain accurate details regarding capital projects

• Strong understanding of fixed asset accounting

• Research and resolve accounting issues, and assist with application of IFRS and US GAAP accounting policies for assigned areas

• Assist in quarterly/year end SOX compliance

• Partner with the team to continuously improve system automation in an effort to help scale accounting operations

• Assist in other miscellaneous fixed asset projects as needed

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position based in Australia or New Zealand. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role who are based in any location in Australia and New Zealand.

Your future team

This Senior Principal Technical Program Manager will partner with the Head of Engineering to lead the UI Platform. You'll report to the Head of TPM for Core Engineering. As a founding member of the UI TPM team you will bring leadership necessary to transform and lead the UIP strategy.

The UI Platform (UIP) team creates platforms, tools, and services for developers, designers, and content designers to create a consistent experience across Atlassian's products. This is a unique opportunity to influence important technical decisions across the company. You will work with world-class engineering teams and experts to build UI Platform and tools while breaking down technical barriers and strengthening existing systems.

This is an Individual Contributor role that could evolve in to a People Management role due to the potential growth of the team that we envision. As a senior member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We expect our TPM's to demonstrate attributes in the following three pillars: 1. Strong technical depth, 2. Ability to shape product strategy, 3. Drive execution in close collaboration with stakeholders across numerous crafts and product areas.

What you'll do

• Analyse the current state of UI Platform, business goals, customer needs, product adoption inhibitors, and industry trends

• Based on the above analysis, in close collaboration with your stakeholders you'll define a long-term strategy and roadmap for UIP.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. Drive adoption/usage of the platform and tools across Atlassian product teams.

• As a leader for the UI Platform, including platform and products, programs, customer scenarios - you will proactively identify any inhibitors, issues or opportunities, and proactively address them or find the right owners to do so.

• As a senior member of the UIP team, you will drive some of the most complex, cross-divisional projects, with complex dependencies and broad scope across the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together, you will be located in Australia or New Zealand.

Your future team

We're looking for a Senior Privacy & Product Counsel - Incidents, reporting to the Director of Privacy - Incident Response. You'll join our Legal Incidents Team, a global team comprised of experienced privacy professionals with a background in incident management. We provide follow the sun support to the business in the event of an incident, ensuring that Atlassian is managing its legal obligations and living up to our values.

What you'll do

• Partner with business teams to investigate and manage legal obligations arising during incidents.

• Offer compliant business-focused solutions, balancing risk and Atlassian's values when making recommendations.

• Identify areas for improvement in our incident response capability, and work with partner teams to uplift our processes and tooling.

• Review and advise on external communications, including customer notices, during incidents.

• Build relationships which strengthen the connection between legal and partner teams.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Designer for Confluence Whiteboards, you will contribute to an engaging and collaborative platform that helps users capture, organise, and transform their ideas into action. By joining our team, you'll have the opportunity to shape the future of visual collaboration and contribute to the ongoing success of Confluence Whiteboards. Our team fosters a vibrant, social, and collaborative atmosphere by hosting weekly games, connection gathering events, and innovation weeks, ensuring an enjoyable and engaging work environment.

Key Highlights

• Driving innovation through cutting-edge features in the Whiteboards experience by leveraging content transformation, AI, and 1P/3P integrations.

• Leading design initiatives to leverage emerging trends, ensuring Whiteboards stays ahead in visual collaboration.

• Collaborating with cross-functional teams to identify opportunities and develop strategies that maintain Whiteboards' competitive edge.

Responsibilities

• We are seeking an outstanding Senior Designer to join the Confluence Whiteboards design team. Confluence Whiteboards is an interactive and collaborative tool that visually captures ideas and thoughts, allowing for easy organisation and transformation into actionable steps.

• As part of the team reporting to the Content Types Design Manager, you will collaborate with colleagues in Sydney/AUS and North America to spearhead strategic design projects focused on enhancing the customer experience of Confluence Whiteboards.

• Working alongside other designers and various design teams within the organisation, you will create consistent, high-quality experiences that resonate with our diverse global customer base.

• Your responsibilities will include crafting visually striking and cohesive designs, collaborating with a dynamic team dedicated to shaping the future of visual collaboration.

• In this position, you will translate insights into exceptional experiences, aiming to make Confluence Whiteboards a must-have tool that delights teams worldwide. Your direct impact on the product's evolution and our global user community will be significant in the realm of visual collaboration.

• The ideal candidate should be adept at addressing a variety of challenges and developing detailed interaction design specifications. Strong visual design skills are essential for creating impactful images, templates, custom icons, and upholding high product design standards.

• Experience in working across multiple teams to foster cross-functional collaboration for successful project delivery is crucial. Proficiency in agile methodologies, with a focus on continuous iteration and ideation to thrive in a fast-paced work environment, is required.

• A genuine passion for online whiteboards, drawing applications, and visual collaboration tools is highly valued. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian's Automation platform seamlessly integrates into the customer's environment, streamlining complex business workflows and eliminating repetitive manual tasks. Atlassian product teams can leverage and extend the Automation Platform thereby bringing unique automation value to their customers.

Atlassian's Automation design team have ambitious plans for FY25 to shift Atlassian's automation offering towards a more advanced implementation. Automation connects the entire Atlassian platform suite as well as connected third party tools to help our customers do less repetitive work and more thoughtful creative work.

We are looking for a Senior designer to lead a set of critical projects in our business process automation stream, working end to end across the entire design process from shaping to delivery. Our teams work closely with engineering in a highly technical space, leveraging our design system and platform components, and partnering closely with product design teams on solution refinement.

We are seeking a well-rounded product designer. Superpowers in stakeholder management, platform design thinking and interaction design are highly valued. Our team includes junior designers who would benefit from your mentorship and lead designers to spar and collaborate with. The majority of our team is based in Sydney, but we are open to folks in other locations who are comfortable collaborating async.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Regional Demand Gen Manager to lead the development and execution of full-funnel marketing programs to drive demand within our Mid-Market,  Enterprise, and Strategic segments, across the APAC region. 

Your role will be to build and execute on strategies working alongside sales, product marketing, our ABM and global demand gen teams, event marketing, and others to deliver a cohesive marketing program across APAC. You’ll also proactively engage our partner ecosystem to develop strategies to engage our shared customer base. 

We are looking for a strategic marketer with a strong track record of delivering high-quality leads, and building and executing regional programs tailored to local audiences. You’re a great program manager, who thrives in funnel analytics and is fluent in acronyms like MQL, SQL, ROI. You love the science of marketing as much as the art and enjoy building, implementing and measuring new systems, processes, and campaigns.

In this role you will:

• Own and develop the regional marketing strategy in close partnership with sales and marketing counterparts within APAC territories

• Deliver marketing campaigns and programs that will drive impact against APAC’s marketing influenced pipeline target

• Measure, analyse, and report on performance to marketing and sales leadership, in line with our GTM strategy

• Be an advocate for the APAC sales organisation and help the rest of the marketing department understand regional priorities

• Manage the APAC activity calendar for the year

• Work closely with our channel partner team to drive co-marketing initiatives and maximise brand exposure

• Leverage past campaign insights to inform new campaigns and the evaluation of existing campaigns

• Engage with the Atlassian Brand and Global Communications teams to build awareness in our core APAC markets through campaigns and PR agency support

• Oversee the localisation of marketing content and materials to ensure relevance to regional audiences

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

We're hiring a Senior Data Platform Engineer, reporting to the Engineering Manager for Customer Analytics Platform.You are either an expert Data Engineer with exposure to software engineering and cloud infrastructure or even a Software Engineer with a decent knowledge in analytical data platforms.

You have extensive knowledge of big data systems and are equally comfortable designing and developing high-quality software services. You will be part of the team developing and maintaining innovative solutions for Atlassians' data platform with a focus on reliability, scalability and performance.

This role is a unique opportunity to work in a fast-paced, challenging, and innovative environment with a high degree of problem-solving and the chance to create and implement innovative solutions for our business needs.

In this role, you will be joining a strong team of engineers with varied backgrounds ranging from backend engineers to core data engineers who are responsible for managing Atlassians customer facing data platform.

Responsibilities

• Design, develop and own delivery of high quality big data and software solutions aiming to solve business needs.

• Collaborate with cross-functional teams, senior engineers and architects across multiple disciplines to spar, design, and ship new features.

• Contribute to uplifting and maintaining high code quality through peer code reviews, defining and establishing coding standards/guidelines/best practices in the team.

• Establish and drive improvements to operational excellence - security, reliability, availability, performance, procedures and processes etc.

• Use data driven approach to drive decisions and propose technical solutions to navigate ambiguity and change, learn and adapt to changing landscape.

Background

• 5+ years of experience in Data/Software Engineering role with relevant exposure to the Big data ecosystems

• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).
  Expertise in handling complex problems in a distributed and big data environment.

• Experience building applications in one or more languages (Kotlin, Scala, Java, Python)
  Strong knowledge of AWS services

• Experience in building services from the ground up – from gathering requirements, designing, building, deploying, and ownership

• Familiarity with cloud architecture patterns and an engineering discipline to produce software with quality, performance, scalability, reliability, high availability, and operational excellence.

• Experience with any of the following - Databricks, Spark, EMR, Flink, StarRocks

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian Cloud Storage Engineering (ACSE) is composed of infrastructure teams tasked with developing and upkeeping the persistent data stores used by Atlassian's product and platform teams. The Managed Search team has set ambitious goals, including enhancing Search operational efficiencies company-wide, improving cluster reliability, cutting down the Total Cost of Ownership (Search TCO) across Atlassian, and enhancing Trust (Security & Compliance).

In pursuit of these goals, the Managed Search team is developing a self-hosted search platform for use within Atlassian, aiming to achieve the ACSE vision to improve the clock speed of Atlassian by providing reliable, secure and cost effective storage solutions.

This position is for a Senior Engineer on the ACSE Kratos (Managed Search team ~15 engineers) reporting to Senior Engineering Manager. This role will require deep, hands-on operational work to run high-quality search infrastructure, outstanding collaboration skills to work effectively within a distributed team and engage with a broad range of internal customers, solid industry knowledge and technical curiosity to assess when best to build, and great design and hands-on development skills to build automation and peripheral tooling.

As a Senior Engineer, you will contribute to the architectural and technical direction of the Managed Search team, help set the standard for engineering practices and provide mentoring to more junior team members. You will also work with teams across Atlassian to provide guidance around search solutions, identify cross-cutting areas where the platform can be enhanced and design platform capabilities.

Here, you'll collaborate with and provide guidance to experienced and inquisitive engineers to build the infrastructure that enables thousands of Atlassians to deploy and operate search applications in the cloud.

Senior Engineer Responsibilities & Activities:

• Design, implementation and operation of new and existing Managed Search components. For example:

  • Operating search clusters at high load.

    • Deep understanding of managing high numbers of clusters for reliability, such as ensuring reliable version upgrades and effective cluster configuration management.

    • Building tooling and automation to facilitate the provisioning and operation of increasing numbers of clusters.

    • Advanced understanding of cluster capacity management to ensure optimal performance and resource allocation within a system. This involves monitoring and analyzing the resources available within a cluster to effectively plan and manage workload distribution.

    • Understanding of encryption at rest including KMS/data key management and BYOK

    • (NB: there is no current plan for this team to build an abstraction layer for search on top of Elasticsearch APIs - this is intentionally not included in the expected activities/responsibilities).
      

• Engagement with product teams – for example Search Platform/JSIS/CPUS – to:

  • Support and guide them as they onboard the service to the self-hosted search platform.

  • Adapt the platform to cater for their use cases – without compromising other customers.

  • Tuning and hardening the clusters based on a deep understanding of their data and query patterns.

  • Contributing to the definition of appropriate SLAs that are suitable for customers and realistic for the Managed Search team.
    

• Contributions towards technical leadership within the team

  • Determining and understanding priorities based on the broader view of Managed Search within Atlassian.

  • Driving & documenting key technical decisions

  • Identifying opportunities & mitigating risks based on deep knowledge of the Managed Search systems, as well as broad knowledge of adjacent systems (such as the consumers' systems) and underlying infra (such as AWS).

Key Results Areas:

• Quality: The Managed Search team will be key to both customer-facing functionality and internal business-critical workflows, so the platform's reliability and quality are essential metrics.

• Scale: The Managed Search team must be able to scale out clusters as customers' workloads increase and add clusters as the number of customers increases.

• Adoption: The Managed Search team is responsible for building a platform that is desirable to its consumers, engaging with customers to build trust in its product, and shipping in a sufficiently timely and incremental manner to enable dev teams to build on their components.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Support Engineering teams practice a follow-the-sun methodology. Atlassian supports remote or hybrid work in our Sydney office. We’re able to hire eligible candidates for this role who are based anywhere in Australia.

Your Future Team

The work we do in Customer Support Services (CSS) is a mixture of a customer focus, technical prowess, and deep listening. Our goal is to create customers for life through honest conversations, openness, and responsive problem-solving. We're often the first team a customer interacts with, so we look for solution focussed people with the drive to push the Atlassian experience forward, unleashing every customers' potential and help teams turn ideas into reality with our extraordinary collaboration tools.

What you'll do

• Reporting to the Support Manager, you'll perform troubleshooting, debugging and root cause analysis for Atlassian’s Java-based web applications across operating systems, databases and networking technologies

• Take the lead in communicating and troubleshooting with customers through various channels to investigate their concerns, provide regular progress updates, share action plans and details on the resolution

• Execute with a solution-focussed mindset and technical expertise, collaborate to unblock and supplement knowledge gaps to move issues forward

• Bring new and improved support approaches to Atlassian and be recognised globally as a knowledge multiplier, uplifting our teams technical skill

• Be an advocate for customers by understanding their use cases and identifying trends to influence feature requests and bug fixes

Your background

• Typically 6 > 8+ years experience as an Application Support Engineer, Product Support Engineer, Systems Engineer or similar role working in highly technical customer-facing On-Premise environments

• Deep understanding of operating systems(e.g. Linux, OS X, and/ or Windows)

• Experience in the technical support space troubleshooting Java/J2EE (or similar) applications.

• Understanding of networks and relevant technologies, including proxies, load balancer, LDAP, Active Directory, SSL, etc.

• Understanding of application server technologies(e.g. Tomcat, Apache, WebSphere, etc)

• Experience working with enterprise customer

• You have a solid understanding (Distributed) Version Control Systems (Git preferred), and experience with SQL databases and Linux

It's also great if:

• You have experience using Atlassian's Bamboo or Bitbucket products

• You have experience using similar products such as Jenkins, TeamCity or GitLab CI/CD

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 250,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.

Our Enterprise Solution Sales team build and implement effective sales strategies. They drive the adoption of select products and services to our largest customers. At the same time, they are champions for our customers, providing feedback to our product and engineering teams and helping us improve our customer experience. As an Enterprise Solutions Advocate you will lead a territory comprised of named accounts and a geographic region, frequently working arm-in-arm with our Strategic Account Managers, Solution Engineering, Channel Partners, Product, and Marketing organisations.

Jira Align helps our customers connect business strategy to technical execution by making team-level data visible across their enterprise in real-time. By getting everyone on the same page to determine scope, roadmaps, and dependencies across teams and portfolios, it connects strategic investments to drive outcomes faster and more reliably.

Your future team

We're hiring an Enterprise Solutions Specialist, reporting to our Regional Head of Solution Sales for the Americas. You will join a distributed team of solution sales advocates.

Responsibilities

In your first 90 days, we'll expect you to have:

• A team player mindset; driving the business in your territory

• A customer-first mentality advocating for the customer's interests, solving complex problems, influencing outcomes, and aligning with Atlassian's strategy

• Effective communication and active listening skills whilst leading new lands and expansions from start to finish, and engaging with (senior) stakeholders on multiple levels

• A strategic approach in reviewing the territory (account planning, territory planning) and prioritizing customer engagements to maximize growth and retention

• An ability to continuously learn and implement feedback

Your responsibilities:

• Lead end-to-end sales motions for our scaled Agile solution

• Partner with our Strategic account team on account planning and driving the book of business

• Build a territory plan and accounts plans

• Co-sell and collaborate with solution partners and GSIs

• Forecasting a pipeline for our scaled Agile solution

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000 customers worldwide, and the Enterprise Solutions Advocates help the largest of those accounts scale their investments in Atlassian.

Our Solution Sales Executive team (Jira Service Management) in APAC is now looking for an experienced solutions sales professional to join our ANZ team in Australia. Reporting to the Head of Solution Sales Executive- APAC , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers across the ANZ market.

In this role, you'll get to:

• Develop and execute a sales strategy to drive revenue growth for Jira Service Management in the ANZ market.

• Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.

• Work with cross-functional teams, including Account Executive, Marketing, Account Management, and Product, to ensure customer satisfaction and retention.

• Represent Jira Service Management at industry events and conferences.

• Provide accurate sales forecasts and reports to senior management team located in Australia.

• Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

On your first day, we'll expect you to have:

• At least 8 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors.

• Experience in the ITSM market and familiarity with any mainstream service management solutions is a must.

• Experience working with ANZ customers, be able to work with local SI partners to respond to RFP/RFI.

• Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the ANZ market.

• Fluency in english is a must. Fluency in Bahasa /Tagalog is a plus.

• Certified in ITIL is a plus but not mandatory.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The role of a partner marketing manager is crucial in providing support to Atlassian Solution Partners in the APAC region. This position entails collaborating with partners to develop, implement, and evaluate marketing strategies aligned with both Atlassian and partner goals. Close collaboration with partners and the Channel Sales team is essential for organizing and implementing initiatives aimed at boosting visibility, generating partner leads, and enhancing customer and channel connections.

• Serving as the go-to expert for APAC Solution Partners, providing consulting and support

• Managing a portfolio of 15-20 Solution Partners within the region, all to have a co-developed marketing plan to include MDF and Non-MDF activities

• Planning, executing, and evaluating all local partner marketing initiatives, including to-partner, through-partner, and for-partner activities aligned with Atlassian's channel priorities and sales goals

• Ensuring the achievement of lead generation and demand creation pipeline targets for all partner marketing activities by forecasting, planning, and meeting set objectives. This involves establishing targets and lead generation metrics in collaboration with partner sales and partners based on development fund marketing plans

• Developing and providing consulting on local partner engagement activities such as partner events, to-partner communications, and partner marketing assessments

• Analyzing and reporting on partner marketing pipeline activities by creative SFDC activity validation tickets to assess their impact on pipeline health and evaluate marketing effectiveness and return on investment

• Facilitating the onboarding of new partners to Atlassian’s Partner Marketing Center and enhancing partner utilization of the platform

• Collaborating with the internal localization team or agencies on campaign and content translation projects to ensure high-quality deliverables

• Soliciting feedback from Solution Partners to identify successful strategies and areas for improvement, continuously enhancing campaigns based on partner input

• Proactively creating joint customer success stories to highlight best practices and showcase strong partner relationships

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Eastern Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Your future team

As a member of our team, you will report to Trust Systems Engineering manager. You will build and operate platforms to guarantee availability, performance and stability of Atlassian's security tools and services. You will also lead our team's security project milestones to improve our security posture.

You are someone who has a collaborative spirit, aspires to deliver outstanding customer service, and enjoys learning and bringing new ideas to the table for consideration.

If you are an experienced systems engineer interested in developing your cybersecurity expertise, this role is a rare opportunity to do just that!

In this role, you will:

• Architect deployment of platforms to enhance availability, performance and stability of both custom-built and third-party security platforms, and automating away repetitive work

• Manage relationship with third-party cybersecurity vendors and act as a platform owner to ensure they are fit-for-purpose and meeting our goals

• Work on non-production and production environments: monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement, and platform automation

• Respond to internal support requests, pages and alerts to investigate issues in our services to challenge your technical abilities

• Participate in paid 24x7 on-call rotation to support our platforms

• Partner with internal stakeholders and cross-functional teams to accomplish Trust and Security initiatives and objectives through deployment of custom and third-party tools

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Leadership Operations is a global team of over 70 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business.

Are you passionate about the Executive Assistant craft? Do you have deep experience leading and inspiring teams? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

Join us. We're hiring an Team Manager, Leadership Operations - Engineering. You are an experienced people manager and Executive Business Partner, with a background in supporting Engineering leaders at scale, and a deep understanding of craft excellence and talent management. As a Team Manager, you’ll lead talent management and development for a team of Executive and Administrative Business Partners, aligning with Atlassian’s Engineering Leadership to raise the bar on craft. You’ll also have the opportunity to flex your deep EA skills, stepping in to support leaders as needed on a short term basis. You'll report into our centralized Leadership Operations team.

What you'll do

You will have two areas of focus:

• People Manager Roles and Responsibilities, including:

  • Manage a team of craft professionals, drive priorities from the business, and own coverage planning.

  • Own delivery of craft projects that up-level the impact of our team and scale our ability to support Atlassian leaders.

  • Build relationships and drive regular feedback with Engineering leaders.

  • Build a deep understanding for what success looks like from a leader perspective, educate and onboard leaders, and maximize the value and impact we have on the business.

  • Coach, mentor, and support your team members in their professional development to help unlock their full potential and growth.

• Core EA Roles and Responsibilities, including:

  • Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

  • Support your team’s leaders, as needed, on a coverage basis. This will include coordinating with business partners to stay in rhythm on priorities and actions. Participating in meetings, taking notes, and leading action items. Running virtual and in-person events. Helping draft communications (presentations, blogs, emails) and reviewing datasets (ex: engagement surveys) to create insightful reports.

Your background

• To be successful in this role:

  • You're a passionate and experienced leader. You have a good sense of TEAM and experience leading a team to create high impact partnerships with senior leaders.

  • You're a strategic partner: You have successfully supported Engineering senior leaders in high-growth technology companies.

  • You're a craft expert: You have experience planning remote and in-person events and meetings at scale. You work at speed and navigate new technologies and systems that make work more efficient.

  • You can run with direction, and make judgement calls based on data and experience. You're a high performer and keen to drive impact. You have experience managing conflicting priorities and prioritizing demands, you focus on solutions, and are comfortable navigating change and removing blockers.

• In terms of experience, this means:

  • You have 10+ years demonstrated experience in an Executive Assistant role, supporting senior leaders

  • You have 2+ years experience leading and creating engaged, motivated teams

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Not eligible for Visa sponsorship. Unfortunately, we do not offer Australian work visa sponsorship to student graduates at this time.

Please note: At this time, this role is only open to entry level candidates with less than a year of professional experience (this does not include internships/co-ops).

Your future team

Our Enterprise Development Representatives partner with our Enterprise Advocates (Account Executives) to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations & Marketing. You will report to an Enterprise Development Sales Manager.

What you will do:

• Accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and customer obsession

• Collaborate with sales, marketing, partner and operations teams

• Successful at navigating objections through value-driven messaging

• Great at writing relevant emails that are personalized to delight our customers

• Build the pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator