Sales Consultant wanted!

You are a SAFe® consultant with a knack for tools, looking for a stable job? Look no further! Join our sales team for Agile Hive and take your career to the next level.

About Us

Our mission is to improve team collaboration with software. We are one of the largest Atlassian partners in German-speaking countries and Agile Hive is one of our fastest growing products developed for agile systems development with SAFe®. Agile Hive is already being used by companies such as Porsche, Mercedes-Benz, Hapag Lloyd and Vodafone.

In order to realize this great mission, we need motivated colleagues who have a passion for customer success with digital tools.

What you can expect:

• You support us in sales for Agile Hive. You will qualify leads, hold demos and successfully close inquiries.
• As a permanent contact person, you will support and advise our customers from initial contact to after-sales support.
• You will work with our marketing and development teams to continuously improve our solutions and processes.
• You will work in a self-organized sales team and have the opportunity to take on a lot of responsibility and drive new initiatives independently.
• You will take part in international conferences.

What we are looking for:

• You should already have sales experience and skills in applying technical thinking. 
• You are familiar with SAFe® and Atlassian Jira and ideally have a strong network.
• Good self-organization is your strength, but you are also a team player.
• You are a strong communicator and confident in dealing with decision-makers at large companies. You like challenges and enjoy learning and applying a topic as an expert.
• You prefer a start-up atmosphere to working in a well-structured company and enjoy working in fast-growing teams where the learning curve is sometimes steep.

What's in it for you:

• A fair salary
• Fantastic work environment and European company culture (and benefits)
• Work from home
• You will be joining a fun international team full of friendly and helpful colleagues
• Last but not least, you’ll be given numerous possibilities for further education

We believe that long-term partnerships and the satisfaction of our customers bring the greatest success. Our focus is on solving our customers' current challenges rather than concentrating solely on short-term sales.

Sounds like a mission to you? Then apply now and get started with us!

Working at Atlassian 

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Senior Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India.

• This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Drive large, complex projects autonomously, from technical design to launch highly scalable, cross-geo distributed environment

• Tackle complex architecture challenges, apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Be an example for thorough, meaningful code reviews

• Partner across engineering teams to tackle company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Go developer

• Investigate and analyse behaviours, anomalies and abuse patterns

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

• Mentor and level up the skills of your teammates by sharing your expertise in formal

• Ensure full visibility, error reporting, and monitoring of high performing backend services

• Mentor junior members of the team

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As part of the Product Security teams in India, you will play a key role in driving and managing the security of Atlassian's products in the APAC and EU region. Your responsibilities include overseeing teams dedicated to driving our engineering teams to enhance their security practices for our customers. This key position involves collaborating with cross-functional teams, setting security standards, and implementing robust security measures to safeguard our products and customer data. The successful candidate will have a deep understanding of cybersecurity, strong leadership skills, and a proven track record of managing security teams.

• Product Security Leadership: Collaborate to execute and drive aspects of the Product Security Strategy, ensuring alignment with global objectives and smooth integration into the product development lifecycle.

• Team Management: Lead and mentor a regional team of technical professionals, fostering a culture of security and collaboration.

• Security Oversight: Implement and enforce security standards, policies, and procedures for product development, collaborating on risk assessments and mitigation strategies.

• Collaboration and Communication: Foster a security-focused culture within the product development process, communicating updates, risks, and strategies to executive leadership and stakeholders.

• Leadership Development: Mentor and develop security practitioners, contributing to large-scale security projects and ensuring successful implementation.

• Developer Enablement: Enable thousands of Atlassian product and platform developers to enhance the security of their applications and infrastructure, ultimately improving the security of millions of users using Atlassian products.

Working at Atlassian 

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Senior Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India.

• This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Drive large, complex projects autonomously, from technical design to launch highly scalable, cross-geo distributed environment

• Tackle complex architecture challenges, apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Be an example for thorough, meaningful code reviews

• Partner across engineering teams to tackle company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Go developer

• Investigate and analyse behaviours, anomalies and abuse patterns

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

• Mentor and level up the skills of your teammates by sharing your expertise in formal

• Ensure full visibility, error reporting, and monitoring of high performing backend services

• Mentor junior members of the team

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Enterprise Support Engineers for Cloud Migrations hit that sweet spot between a technical and customer-facing role, and focus on providing advanced support and product expertise to our largest customers who are on their migration journey from their On-premise Atlassian products to Atlassian Cloud. You will report to the Manager of the Cloud Migrations Support team. You will participate in customer-facing calls communicating progress updates, action plans to migration blockers, run-books and production migration execution. You will partner with cloud migrations manager, product and engineering teams to deliver an awesome migration experience to our customers and provide insights to product team on making our Migration tooling and customer experience better.

More about the team The Enterprise Support Engineer is a part of our Enterprise team, which is passionate about providing advanced support and product expertise to our largest customers. You will promote working on our most meaningful customer accounts and working with global Atlassian team members. You will join a growing team of specialists, improving our support capabilities, capacity, and quality for our largest customers.

• Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud

• Jump on to calls with customers to provide updates on migration.

• Engage support teams across multiple regions and cross functions within Atlassian like CSM , EA's, Devs for best outcomes towards the customer's migration project

• Encourage team to follow best practices for a successful migration

• Contribute to the creation and review of knowledge articles

• Participate in release readiness activities

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

This is a Senior Engineering Manager role in the Enterprise Cloud Platform in India.

• This team is primarily focused on ensuring that Atlassian cloud products such as Jira, Confluence, JSM, etc have high scale, highly reliable data movement capabilities. This platform not only helps our customers get one time data migration (from on-premise to cloud either from server, data center or competition such as asana) or on-going routine admin tasks (sandbox data clone, cloud to cloud data transformation, backup-restore)

• The team works on:

  • Platform capabilities to power customer-facing solutions/ experiences such as migration assitants (JCMA, CCMA), App Migrations, Routine Admin tasks (sandbox data clone, cloud to cloud data transformation, backup-restore)

  • Compliance initiatives across platform and product stacks ranging from cloud infrastructure to product experiences

  • Collaborating with Core Engineering, products and platform teams on high scale and high reliability transformative architecture viz. Kafka & Kafka Stream adoption.

  • Collaborating across teams to ensure adoption of world class engineering and operational practices.

  • Work across cloud platform and infrastructure services and provide a great developer experience for both our in house developers and 3rd party app developers

  • Collaboration/ Partnership across the Enterprise group and various Platform teams company to deliver key architecture outcomes for strategic programs

  • Be a change agent in bringing in industry standards in boosting velocity and engineering best practices

Responsibilities

As a Senior Engineering Manager, you will work closely with our design and product management as well as architecture teams to influence the direction of the product and plan the steps to get there. You'll be responsible for building effective teams, empowering them to achieve their goals, and putting those goals into broader context. Your greatest responsibility will be looking after the individuals reporting to you – coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel. As a hands on engineering leader, you will also contribute to the engineering and operational practices and bring in a continuous improvement mindset.

Team Scope

As a senior engineering manager, you will bring in your rich technical and leadership experience in driving a team of 2-3 scrum teams. The overall span of the team would be 12-20 and would be the front line manager role, to start with. As a senior leader, you will work closely with multiple principal engineers, mentor and coach engineers. You will not only drive impactful business outcomes, but also take part actively in driving the technical architecture. As a seasoned leader, you will bring in world class engineering excellence and operational excellence. You’ll also thrive in a challenging and growing business environment that has ambiguity, multiple global dependency footprint and diverse stakeholders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role will ideally see you located near to our office in Bengaluru,

Atlassian’s Early Career program is an important part of building our TEAM! As we continue to evolve our EC strategy, we seek a Senior Manager with depth of experience in Early Career and University recruiting to join our EC TA team based in India. We’re seeking a dynamic people leader to lead a talented team of distributed individual contributors responsible for hiring EC roles across multiple business teams. While we have existing relationships with our business leaders, there is much to be built. You will be responsible for implementing scalable, innovative recruiting strategies aimed at attracting top talent. You should have a knack for telling a story with data, consider yourself a default collaborator, and have experience encouraging the craft of recruitment. You should also be excited about building something new and instilling a healthy and collaborative team culture.

You will be accountable for building and optimising an EC Team, creating innovative recruiting strategies for your region and working with business teams globally. Leveraging data and relationships, you'll drive improvements to ensure a top-notch candidate experience and refine our attraction & selection processes and tooling.

On Day one you will

• Lead a team of early career recruiting professionals coaching them to build their careers. As a strong leader, you're an effective listener and facilitator using your experience and situational awareness to help your team continue their development path

• Bring a focus on data. You're excited by the role data can play in improving recruiting outcomes, individual performance, and processes. Your experience will help you and your team craft the best approach to working with our partners and building our candidate pipelines.

• Set clear goals. You're comfortable with being assessed on the efficiency of your team and drive collective accountability for the team's success as well as the way they achieve it

• Partner closely with key leaders. You'll be naturally curious and inquisitive, seeking to understand the what and the why and not afraid to ask if what we do today is the right way to approach tomorrow

• Care. You'll share our values and exhibit them in your actions and communication with colleagues and candidates. You'll want everyone you interact with to leave with an enhanced opinion of Atlassian and the recruiting function

• Oversee programmatic workforce planning, hiring processes, timelines, and metrics. Ensure we are on track to meet hiring targets while maintaining a high caliber of candidates and consistent, diverse pipeline.

• Identify and foster relationships with established and potential university and UR hiring partners. Collaborate with internal stakeholders to align university relations strategy, program and organizational goals.

• Develop and facilitate recruitment initiatives designed to increase candidate attraction, collaborating with Talent Brand.

• Regularly communicate University Recruiting metrics, KPIs and insights with key stakeholders, including members of the Executive Leadership Team. This includes evaluating performance and impact of university partnerships against predefined metrics and objectives.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Support Engineering teams practice a follow-the-sun methodology. Atlassian supports remote or hybrid work in our Sydney office. We’re able to hire eligible candidates for this role who are based anywhere in Australia.

Your Future Team

The work we do in Customer Support Services (CSS) is a mixture of a customer focus, technical prowess, and deep listening. Our goal is to create customers for life through honest conversations, openness, and responsive problem-solving. We're often the first team a customer interacts with, so we look for solution focussed people with the drive to push the Atlassian experience forward, unleashing every customers' potential and help teams turn ideas into reality with our extraordinary collaboration tools.

What you'll do

• Reporting to the Support Manager, you'll perform troubleshooting, debugging and root cause analysis for Atlassian’s Java-based web applications across operating systems, databases and networking technologies

• Take the lead in communicating and troubleshooting with customers through various channels to investigate their concerns, provide regular progress updates, share action plans and details on the resolution

• Execute with a solution-focussed mindset and technical expertise, collaborate to unblock and supplement knowledge gaps to move issues forward

• Bring new and improved support approaches to Atlassian and be recognised globally as a knowledge multiplier, uplifting our teams technical skill

• Be an advocate for customers by understanding their use cases and identifying trends to influence feature requests and bug fixes

Your background

• Typically 6 > 8+ years experience as an Application Support Engineer, Product Support Engineer, Systems Engineer or similar role working in highly technical customer-facing On-Premise environments

• Deep understanding of operating systems(e.g. Linux, OS X, and/ or Windows)

• Experience in the technical support space troubleshooting Java/J2EE (or similar) applications.

• Understanding of networks and relevant technologies, including proxies, load balancer, LDAP, Active Directory, SSL, etc.

• Understanding of application server technologies(e.g. Tomcat, Apache, WebSphere, etc)

• Experience working with enterprise customer

• You have a solid understanding (Distributed) Version Control Systems (Git preferred), and experience with SQL databases and Linux

It's also great if:

• You have experience using Atlassian's Bamboo or Bitbucket products

• You have experience using similar products such as Jenkins, TeamCity or GitLab CI/CD

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the role

Do you love product security and uplifting programs and capabilities? Are you excited at the prospect of enabling thousands of Atlassian product and platform developers to improve the security of their applications and infrastructure and ultimately improve the security of millions of users that use Atlassian products? We're looking for a Senior Security Engineer to join our team who thrives on working with development teams to secure their products across the software development lifecycle.

As a senior engineer you will be building automated tools, review platform and service designs and architecture and finding ways to empower engineering teams to build secure software by default. You will be involved in partnering with our security teams and leadership groups across Atlassian's vast footprint to uplift our security programs.

On your first day, we'll expect you to have:

• Demonstrated expertise and experience working in security-focused roles

• In-depth experience with application security, especially web application

• Significant experience in cloud security architecture and infrastructure

• Experience coding in Java, Python, or Go, and driving security-related engineering.

• Experience leading large-scale projects from start to finish and mentoring other security engineers

• Adept experience providing SME knowledge and guidance to stakeholders and engineering functions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Build and ship features and capabilities daily in highly scalable, cross-geo distributed environment

• Be part of an amazing open and collaborative work environment with other experienced engineers, architects, product managers, and designers

• Review code with best practices of readability, testing patterns, documentation, reliability, security, and performance considerations in mind

• Mentor and level up the skills of your teammates by sharing your expertise in formal and informal knowledge sharing sessions

• Ensure full visibility, error reporting, and monitoring of high performing backend services

• Participate in Agile software development including daily stand-ups, sprint planning, team retrospectives, show and tell demo sessions

Working at Atlassian 

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Senior Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India.

• This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Drive large, complex projects autonomously, from technical design to launch highly scalable, cross-geo distributed environment

• Tackle complex architecture challenges, apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Be an example for thorough, meaningful code reviews

• Partner across engineering teams to tackle company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Go developer

• Investigate and analyse behaviours, anomalies and abuse patterns

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

• Mentor and level up the skills of your teammates by sharing your expertise in formal

• Ensure full visibility, error reporting, and monitoring of high performing backend services

• Mentor junior members of the team

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

Your future team

Atlassian is seeking a Senior Accounts Receivable Project Specialist who will support various Accounts Receivable initiatives and transformation projects.  The role is crucial as it encompasses the entirety of project management, from initial planning to full implementation. Responsibilities include managing changes, identifying project risks, collaborating with a diverse team to achieve project objectives, and consistently updating stakeholders on the progress of the project.

If you believe you are ready to be part of an amazing company, we'll be glad to have you on board.

What you'll do

In this role, you’ll get to:

• Participate in the planning, execution and completion of projects, ensuring they are delivered on time and meet quality standards.

• Coordinate with the AR team and other stakeholders to gather key requirements, document these requirements, and discuss them with the Finance Transformation and IT teams.

• Discuss technical solutions and process design options to stakeholders and ensure AR team’s feedback is collected.

• Responsible for creating UAT scenarios and performing UAT testing to ensure minimal disruption in AR operations.

• Escalates project issues and risks appropriately to the AR Program Manager.

• Prepare project go-live checklists to ensure that AR SOPs, policies, and control narratives are updated.

• Ensure the project cutover runs smoothly and that any issues arising post-launch are resolved promptly.

• Support the AR team in the transition, implementation, and adaption to the new process until a stabilized state is achieved.

• Manage the day-to-day operational aspects of running multiple projects.

• Drive the standardization and process optimization to enhance business operational outcomes.

• Partner with internal stakeholders and managers to identify areas of opportunities to achieve optimized results for all teams.

• Coordinate with IT to drive resolutions on operational issues and pain points.

• Perform ad-hoc tasks and other related functions as required and instructed.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian is looking for Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.) As a Senior Software Engineer well into your career, we know you're exceptional at what you do. You take pride in others looking up to, but you're still eager grow and hone in on skills as a Senior Engineer... We place a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Job description

Are you a maker who loves to build teams and products to solve real problems for customers? Atlassian is looking for a Senior Engineering Manager to join Jira Service Management to lead our Virtual Agent team.

Jira Service Management's virtual agent, powered by conversational AI, automates support interactions and empowers service teams to deliver exceptional support at scale. Powered by LLMs and purpose-built ML models, the virtual agent is a flagship experience for the new Atlassian Intelligence.

You will work closely with our product management and design team to deliver rapidly and incrementally, experiment to explore new ideas, and focus on continuous improvement in every aspect of what we do. Your greatest responsibility will be looking after the individuals reporting to you – mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

Key Responsibilities:

• Enable your multi-functional team to ship features quickly and safely whilst managing a large team, providing them with the tooling and processes needed for success.

• Ability to drive technical and operational excellence, pushing innovation and quality.

• Grow your team members careers and keep them engaged.

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Be both a technical leader and people manager responsible for guiding your team to make solid technical decisions.

• Help to prioritize and coordinate the team’s work alongside your product management and design peers.

• Continuously improve JSM’s engineering team and processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

This is a Senior Engineering Manager role in the Enterprise Cloud Platform in India.

• This team is primarily focused on ensuring that Atlassian cloud products such as Jira, Confluence, JSM, etc have high scale, highly reliable data movement capabilities. This platform not only helps our customers get one time data migration (from on-premise to cloud either from server, data center or competition such as asana) or on-going routine admin tasks (sandbox data clone, cloud to cloud data transformation, backup-restore)

• The team works on:

  • Platform capabilities to power customer-facing solutions/ experiences such as migration assitants (JCMA, CCMA), App Migrations, Routine Admin tasks (sandbox data clone, cloud to cloud data transformation, backup-restore)

  • Compliance initiatives across platform and product stacks ranging from cloud infrastructure to product experiences

  • Collaborating with Core Engineering, products and platform teams on high scale and high reliability transformative architecture viz. Kafka & Kafka Stream adoption.

  • Collaborating across teams to ensure adoption of world class engineering and operational practices.

  • Work across cloud platform and infrastructure services and provide a great developer experience for both our in house developers and 3rd party app developers

  • Collaboration/ Partnership across the Enterprise group and various Platform teams company to deliver key architecture outcomes for strategic programs

  • Be a change agent in bringing in industry standards in boosting velocity and engineering best practices

Responsibilities

As a Senior Engineering Manager, you will work closely with our design and product management as well as architecture teams to influence the direction of the product and plan the steps to get there. You'll be responsible for building effective teams, empowering them to achieve their goals, and putting those goals into broader context. Your greatest responsibility will be looking after the individuals reporting to you – coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel. As a hands on engineering leader, you will also contribute to the engineering and operational practices and bring in a continuous improvement mindset.

Team Scope

As a senior engineering manager, you will bring in your rich technical and leadership experience in driving a team of 2-3 scrum teams. The overall span of the team would be 12-20 and would be the front line manager role, to start with. As a senior leader, you will work closely with multiple principal engineers, mentor and coach engineers. You will not only drive impactful business outcomes, but also take part actively in driving the technical architecture. As a seasoned leader, you will bring in world class engineering excellence and operational excellence. You’ll also thrive in a challenging and growing business environment that has ambiguity, multiple global dependency footprint and diverse stakeholders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Reporting to the Support Manager, you'll perform troubleshooting, debugging and root cause analysis for Atlassian’s Java-based web applications across operating systems, databases and networking technologies

• Take the lead in communicating and troubleshooting with customers through various channels to investigate their concerns, provide regular progress updates, share action plans and details on the resolution

• Execute with a solution-focussed mindset and technical expertise, collaborate to unblock and supplement knowledge gaps to move issues forward

• Bring new and improved support approaches to Atlassian and be recognised globally as a knowledge multiplier, uplifting our teams technical skill

• Be an advocate for customers by understanding their use cases and identifying trends to influence feature requests and bug fixes

Your background

• Typically 6 > 8+ years experience as an Application Support Engineer, Product Support Engineer, Systems Engineer or similar role working in highly technical customer-facing On-Premise environments

• Intermediate to advanced level of knowledge across operating systems and technologies including Windows/Linux, JVM, SQL, TCP/IP, Proxies, LDAP, Active Directory and SSL/TLS

• Demonstrated ability to exceed customer expectations displaying a high degree of empathy and curiosity whilst diagnosing complex technical issues effectively and efficiently

• Motivation to enhance team collaboration and embrace group contribution with a passion for learning new technologies and how to utilise them in a customer-facing environment

• Enthusiasm in leading continuous improvement initiatives that enhance team performance metrics, efficiencies, customer outcomes and capabilities

About Atlassian

Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence and Bitbucket, that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.

Atlassian helps teams everywhere change the world. Our products are revolutionising the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.

About Central AI Org

Our organisation is designed to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future. Our purpose is to:

1. Build horizontal AI capabilities and infrastructure which provides leverage across products

2. Build a centralised Search, Q&A and Conversational AI across all Atlassian products.

3. Explore integration of Atlassian products with AI products outside Atlassian.

About AI & ML Platform Team

Our team is building the foundations to democratise Machine Learning for Atlassian’s teams, customers and ecosystem. Our goal is to create tools that are user-friendly and reliable, ensuring that Atlassian teams can easily embrace and utilize them. These tools will facilitate the development, deployment, measurement, and operation of AI & ML experiences. They will seamlessly integrate with the Atlassian Data Platform, enabling teams to efficiently and rapidly incorporate AI & ML capabilities into their workflows. The focus is on providing a smooth and hassle-free experience for Atlassian users, allowing them to leverage the power of AI & ML without any complications.

Job description

As a Senior Engineer on the AI & ML Platform team, you will build and maintain the core infrastructure to allow software engineers, ML engineers & data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. Along with that, you will build systems for product teams like Jira & Confluence to provide access to curated LLMs. You will use your software development expertise to solve difficult problems, tackling infrastructure and architecture challenges.

You will have the opportunity to lead engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

In this role, you'll get the chance to:

• Regularly tackle complex problems in the team, from technical design to launch.

• Routinely tackle complex architecture challenges and defines coding standards & patterns for the team.

• Lead the team through times of ambiguity, help them adapt and and deliver positive impact.

• Mentor junior members on the team.

Our tech stack is primarily Java/Kotlin built on AWS.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

We are looking for customer champion who drives agreement and improvement across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on process, product and team.

As part of our Enterprise Support team, you will focus on providing advanced support and product expertise to our largest customers and be a lead level III support engineer working on important customer accounts. You will work with other team members in Atlassian offices globally. You will be part of a growing team of specialists improving our support capabilities, capacity, and quality for our largest customers. You will report to the Manager of the Enterprise support team, and perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products. You will participate in customer-facing calls communicating progress updates, action plans, and resolution details.

Qualifications

• 8+ years of experience in Java support, software services, and system administration for a large end-user community

• Experience with operating systems (e.g. Linux, OS X, and Windows)

• Experience being Subject Matter Expert in multiple Atlassian products Identify knowledge opportunities when new technologies are included and multiply the knowledge within the team (Synchrony, AWS, Azure)

• Be a coach to others on how to perform technical, soft skill, and behavioural interviews.

• Be a coach with how to present clear interview feedback for technical, soft skills, and Enterprise Support characteristics in both debriefs and write-ups

• Communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps

• Solve complex tickets, summarise cause, recommend solutions and then escalate

• Be the customer champion by being the voice of the customer

• Assist your global teammates in driving long-running tickets in your areas of expertise to resolution.

• Challenge others to provide and dig into context and rise to tough occasions.

• Experience with networks and technologies, including proxies, load balancers, LDAP, Active Directory, SSL.

• Understanding of application server technologies (e.g. Tomcat, Apache, WebSphere, J Boss,) Experience with SQL databases

• Experience in escalation handling Experience working with enterprise customers

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian's Automation platform seamlessly integrates into the customer's environment, streamlining complex business workflows and eliminating repetitive manual tasks. Atlassian product teams can leverage and extend the Automation Platform thereby bringing unique automation value to their customers.

Atlassian's Automation design team have ambitious plans for FY25 to shift Atlassian's automation offering towards a more advanced implementation. Automation connects the entire Atlassian platform suite as well as connected third party tools to help our customers do less repetitive work and more thoughtful creative work.

We are looking for a Senior designer to lead a set of critical projects in our business process automation stream, working end to end across the entire design process from shaping to delivery. Our teams work closely with engineering in a highly technical space, leveraging our design system and platform components, and partnering closely with product design teams on solution refinement.

We are seeking a well-rounded product designer. Superpowers in stakeholder management, platform design thinking and interaction design are highly valued. Our team includes junior designers who would benefit from your mentorship and lead designers to spar and collaborate with. The majority of our team is based in Sydney, but we are open to folks in other locations who are comfortable collaborating async.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Do you love product security and uplifting programs and capabilities? Are you excited at the prospect of enabling thousands of Atlassian product and platform developers to improve the security of their applications and infrastructure and ultimately improve the security of millions of users that use Atlassian products? We're looking for a Senior Security Engineer to join our team who thrives on working with development teams to secure their products across the software development lifecycle.

As a senior engineer you will be building automated tools, review platform and service designs and architecture and finding ways to empower engineering teams to build secure software by default. You will be involved in partnering with our security teams and leadership groups across Atlassian's vast footprint to uplift our security programs.

On your first day, we'll expect you to have:

• Demonstrated expertise and experience working in security-focused roles

• In-depth experience with application security, especially web application

• Significant experience in cloud security architecture and infrastructure

• Experience coding in Java, Python, or Go, and driving security-related engineering.

• Experience leading large-scale projects from start to finish and mentoring other security engineers

• Adept experience providing SME knowledge and guidance to stakeholders and engineering functions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Regional Demand Gen Manager to lead the development and execution of full-funnel marketing programs to drive demand within our Mid-Market,  Enterprise, and Strategic segments, across the APAC region. 

Your role will be to build and execute on strategies working alongside sales, product marketing, our ABM and global demand gen teams, event marketing, and others to deliver a cohesive marketing program across APAC. You’ll also proactively engage our partner ecosystem to develop strategies to engage our shared customer base. 

We are looking for a strategic marketer with a strong track record of delivering high-quality leads, and building and executing regional programs tailored to local audiences. You’re a great program manager, who thrives in funnel analytics and is fluent in acronyms like MQL, SQL, ROI. You love the science of marketing as much as the art and enjoy building, implementing and measuring new systems, processes, and campaigns.

In this role you will:

• Own and develop the regional marketing strategy in close partnership with sales and marketing counterparts within APAC territories

• Deliver marketing campaigns and programs that will drive impact against APAC’s marketing influenced pipeline target

• Measure, analyse, and report on performance to marketing and sales leadership, in line with our GTM strategy

• Be an advocate for the APAC sales organisation and help the rest of the marketing department understand regional priorities

• Manage the APAC activity calendar for the year

• Work closely with our channel partner team to drive co-marketing initiatives and maximise brand exposure

• Leverage past campaign insights to inform new campaigns and the evaluation of existing campaigns

• Engage with the Atlassian Brand and Global Communications teams to build awareness in our core APAC markets through campaigns and PR agency support

• Oversee the localisation of marketing content and materials to ensure relevance to regional audiences

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Build and ship features and capabilities daily in highly scalable, cross-geo distributed environment

• Be part of an amazing open and collaborative work environment with other experienced engineers, architects, product managers, and designers

• Review code with best practices of readability, testing patterns, documentation, reliability, security, and performance considerations in mind

• Mentor and level up the skills of your teammates by sharing your expertise in formal and informal knowledge sharing sessions

• Ensure full visibility, error reporting, and monitoring of high performing backend services

• Participate in Agile software development including daily stand-ups, sprint planning, team retrospectives, show and tell demo sessions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

We're hiring a Senior Data Platform Engineer, reporting to the Engineering Manager for Customer Analytics Platform.You are either an expert Data Engineer with exposure to software engineering and cloud infrastructure or even a Software Engineer with a decent knowledge in analytical data platforms.

You have extensive knowledge of big data systems and are equally comfortable designing and developing high-quality software services. You will be part of the team developing and maintaining innovative solutions for Atlassians' data platform with a focus on reliability, scalability and performance.

This role is a unique opportunity to work in a fast-paced, challenging, and innovative environment with a high degree of problem-solving and the chance to create and implement innovative solutions for our business needs.

In this role, you will be joining a strong team of engineers with varied backgrounds ranging from backend engineers to core data engineers who are responsible for managing Atlassians customer facing data platform.

Responsibilities

• Design, develop and own delivery of high quality big data and software solutions aiming to solve business needs.

• Collaborate with cross-functional teams, senior engineers and architects across multiple disciplines to spar, design, and ship new features.

• Contribute to uplifting and maintaining high code quality through peer code reviews, defining and establishing coding standards/guidelines/best practices in the team.

• Establish and drive improvements to operational excellence - security, reliability, availability, performance, procedures and processes etc.

• Use data driven approach to drive decisions and propose technical solutions to navigate ambiguity and change, learn and adapt to changing landscape.

Background

• 5+ years of experience in Data/Software Engineering role with relevant exposure to the Big data ecosystems

• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).
  Expertise in handling complex problems in a distributed and big data environment.

• Experience building applications in one or more languages (Kotlin, Scala, Java, Python)
  Strong knowledge of AWS services

• Experience in building services from the ground up – from gathering requirements, designing, building, deploying, and ownership

• Familiarity with cloud architecture patterns and an engineering discipline to produce software with quality, performance, scalability, reliability, high availability, and operational excellence.

• Experience with any of the following - Databricks, Spark, EMR, Flink, StarRocks

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian Cloud Storage Engineering (ACSE) is composed of infrastructure teams tasked with developing and upkeeping the persistent data stores used by Atlassian's product and platform teams. The Managed Search team has set ambitious goals, including enhancing Search operational efficiencies company-wide, improving cluster reliability, cutting down the Total Cost of Ownership (Search TCO) across Atlassian, and enhancing Trust (Security & Compliance).

In pursuit of these goals, the Managed Search team is developing a self-hosted search platform for use within Atlassian, aiming to achieve the ACSE vision to improve the clock speed of Atlassian by providing reliable, secure and cost effective storage solutions.

This position is for a Senior Engineer on the ACSE Kratos (Managed Search team ~15 engineers) reporting to Senior Engineering Manager. This role will require deep, hands-on operational work to run high-quality search infrastructure, outstanding collaboration skills to work effectively within a distributed team and engage with a broad range of internal customers, solid industry knowledge and technical curiosity to assess when best to build, and great design and hands-on development skills to build automation and peripheral tooling.

As a Senior Engineer, you will contribute to the architectural and technical direction of the Managed Search team, help set the standard for engineering practices and provide mentoring to more junior team members. You will also work with teams across Atlassian to provide guidance around search solutions, identify cross-cutting areas where the platform can be enhanced and design platform capabilities.

Here, you'll collaborate with and provide guidance to experienced and inquisitive engineers to build the infrastructure that enables thousands of Atlassians to deploy and operate search applications in the cloud.

Senior Engineer Responsibilities & Activities:

• Design, implementation and operation of new and existing Managed Search components. For example:

  • Operating search clusters at high load.

    • Deep understanding of managing high numbers of clusters for reliability, such as ensuring reliable version upgrades and effective cluster configuration management.

    • Building tooling and automation to facilitate the provisioning and operation of increasing numbers of clusters.

    • Advanced understanding of cluster capacity management to ensure optimal performance and resource allocation within a system. This involves monitoring and analyzing the resources available within a cluster to effectively plan and manage workload distribution.

    • Understanding of encryption at rest including KMS/data key management and BYOK

    • (NB: there is no current plan for this team to build an abstraction layer for search on top of Elasticsearch APIs - this is intentionally not included in the expected activities/responsibilities).
      

• Engagement with product teams – for example Search Platform/JSIS/CPUS – to:

  • Support and guide them as they onboard the service to the self-hosted search platform.

  • Adapt the platform to cater for their use cases – without compromising other customers.

  • Tuning and hardening the clusters based on a deep understanding of their data and query patterns.

  • Contributing to the definition of appropriate SLAs that are suitable for customers and realistic for the Managed Search team.
    

• Contributions towards technical leadership within the team

  • Determining and understanding priorities based on the broader view of Managed Search within Atlassian.

  • Driving & documenting key technical decisions

  • Identifying opportunities & mitigating risks based on deep knowledge of the Managed Search systems, as well as broad knowledge of adjacent systems (such as the consumers' systems) and underlying infra (such as AWS).

Key Results Areas:

• Quality: The Managed Search team will be key to both customer-facing functionality and internal business-critical workflows, so the platform's reliability and quality are essential metrics.

• Scale: The Managed Search team must be able to scale out clusters as customers' workloads increase and add clusters as the number of customers increases.

• Adoption: The Managed Search team is responsible for building a platform that is desirable to its consumers, engaging with customers to build trust in its product, and shipping in a sufficiently timely and incremental manner to enable dev teams to build on their components.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

• You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India. This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Solve complex architecture challenges, apply architectural standards and use them on new projects

• Become subject matter expert in your domain (anti-abuse and trust engineering) and amplify your knowledge across the company

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members of the larger team

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

Your future team

Atlassian is in search of a Credit and Collections Manager to take on a pivotal role in overseeing the credit management process, managing the Accounts Receivable portfolio, and ensuring timely collections to optimize cash flow.  The responsibilities include assessing credit risk, executing collection strategies, fostering strong customer relationships to drive sustainable growth and continuous dedication to process improvements.

If you believe you are ready to be part of an amazing company, we'll be glad to have you on board.

Key responsibilities

Credit Check Management

• Ensure that credit checks are conducted in compliance with the approved credit policies and procedures.

• Collaborate closely with sales teams to align credit decisions.

• Report any potential customer credit issues to effectively minimize and mitigate risk.

• Develop and implement new strategies and reporting methods to further enhance the credit management process.

Collection Management

• Oversee the collections process, ensuring successful achievement of the collection targets

• Ensure the collection process are conducted in adherence to company policy.

• Develop and implement innovative collection strategies to increase effectiveness of the collection process.

• Conduct regular reviews of the collection, allowance for doubtful accounts and the write-off policy.

• Manage escalations and resolve high-level disputes.

• Oversee and approve write-off for uncollectible debts

• Analyze collection metrics, such as Days Sales Outstanding (DSO), collections efficiency index (CEI), and average days delinquent (ADD).

• Report on collection activity and accounts receivable status

• Establish and sustain relationships with customers and internal stakeholders to ensure efficient communication and resolution of collection-related concerns.

• Identify the process pain points and work with Finance Technology team to develop a solution.

Accounting Close, Reporting and Compliance Task

• Ensure that tasks and reporting deliverables for month-end and quarter-end closing are met. Monitor the timely and accurate preparation of AR subledger to general ledger reconciliations, aging analyses, provisions for bad debts, and fluctuation variance analyses for all AR accounts.

• Collaborate with Finance Technology teams to address technical challenges that may impede the timely closure of the accounting period.

• Ensure compliance to internal controls and accounting policies

• Collaborate with different accounting teams on tasks related to receivables.

• Adherence to SOX controls and implementing compensating controls to prevent process deficiencies.

• Supervise the fulfillment of audit requirements for both external and internal auditors of the company.

• Execute ad hoc duties and other related activities as needed and directed.

People Management

• Provides daily supervision and guidance to the accounts receivable staff.

• Manages team performance reviews and mentors team members towards career growth and continuous performance improvement.

• Ensure that team productivity analysis and individual KPI metrics are regularly updated.

• Performs volume and capacity analysis to ensure headcount requests are properly justified.

• Promote process simplification and a continuous improvement mindset among the accounts receivable staff.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We offer the flexibility of remote work. To ensure effective teamwork and collaboration, you must be based in the Philippines.

What you'll do

• Manage the complete purchasing life cycle, starting from the initial request to final closure. This includes handling requisitions, purchase orders, and finalizing POs.

• Deliver outstanding customer service by promptly addressing concerns, conducting thorough research, and providing guidance on procurement issues through the procurement help channel.

• Cultivate strong relationships with internal business clients and facilitate efficient communication between suppliers and user departments.

• Evaluate and improve departmental expenditures, suggest procedural enhancements, and supervise credit card reconciliation.

• Develop and execute process improvement projects.

• Undertake extra responsibilities and special projects as needed.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Do you love application and platform security and uplifting programs and capabilities? Are you excited at the prospect of enabling thousands of Atlassian product and platform developers to improve the security of their applications and infrastructure and ultimately improve the security of millions of users that use Atlassian products? We're looking for a Security Engineer to join our team who thrives on working with development teams to secure their products across the software development lifecycle.

As a Product Security Engineer you will provide technical guidance, promote automation, review designs and drive our security teams to equip the engineering partner teams with the latest tools, techniques and methodologies to build secure products by default.

On your first day, we'll expect you to have:

• Demonstrated expertise and experience working in security-focused roles

• Experience with application security, especially web applications

• Experience in cloud security architecture and infrastructure

• Experience coding in Java, Python, or Go, and at least one scripting language

• Experience providing SME knowledge and guidance to stakeholders and engineering functions

It's great, but not required if you have:

• Published contributions to the security community

• Presentation experience at industry events

• Experience working with compliance, privacy, IT, networking or related functions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Senior Data Engineer to join our Go-To Market Data Engineering (GTM-DE) team which is responsible for building our data lake, maintaining our big data pipelines / services and facilitating the movement of billions of messages each day. We work directly with business teams and plenty of platform and engineering teams to ensure growth and retention strategies at Atlassian. We do this by providing metrics and other data elements which are reliable and trustworthy, as well as services and data products to help teams better self serve and improve their time to reliable insights. We are looking for an open-minded, structured thinker who is passionate about building services that scale. You will be reporting into the Senior Data Engineering Manager.

What you'll do

As a senior data engineer in the GTM-DE team, you will have the opportunity to apply your strong technical experience building highly reliable data products. You enjoy working in an agile environment. You are able to take vague requirements and transform them into solid solutions. You are motivated by solving challenging problems, where creativity is as crucial as your ability to write code and test cases.

On a typical day you will help our partner teams ingest data faster into our data lake, you’ll find ways to make our data products more efficient, or come up with ideas to help build self-serve data engineering within the company. Then you will move on to building micro-services, architecting, designing, and promoting self serve capabilities at scale to help Atlassian grow.

To help our teams work together effectively, this role is fully remote but requires you to be located in the India Time Zone.

We're looking for a Senior Engineering Manager to lead a team of 12-15 frontend engineers. You'll be part of the Commerce Engineering Team and will lead a strategic initiative to build a brand new billing and subscription engine for all of Atlassian cloud products and migrate our customers over from the existing billing platform. This is also one of the L1 OKRs for the company. The frontend UI services you will develop and operate are at the core of enabling our billing infrastructure and require high quality while moving fast to keep up with our customers' needs.

You will manage a group of technical leads and frontline engineering, and work closely with engineering, design and product management counterparts to build UI layers that unleash the billing platform capabilities to our customers, which in turn helps us migrate more and more customers onto this new cloud billing platform by managing and mitigating any experience breaks

What you'll do:

• Be responsible for high-quality, predictable software delivery

• Grow individuals and groom leaders on the team and contribute to architecture

• Work with leadership and partners to strategize, evolve a roadmap and provide high quality solutions

• Identify blockers, goals, success metrics ensuring awareness, OKR/roadmap awareness, and expectations

• Manage projects, process, partners and timelines

• Manage a growing team of Tech Leads and Software Engineers

Working at Atlassian

Atlassians can choose where they work—whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company.

About ITSM Team

IT Service Management (ITSM) is one of the fastest growing products of Atlassian. Through this solution, we are helping technical and non-technical teams centralize and streamline service requests, respond to incidents, collect and maintain knowledge, manage assets and configuration items, and more. Specifically, this ITSM team uses cutting-edge AI and machine learning algorithms to automate IT operational tasks, troubleshoot problems, and reduce mental overload for oncall engineers and alike. By weaving Generative AI into our product, we revolutionize AIOps by moving from a traditional reactive troubleshooting-based system to a proactive problem-solving approach. Our AI models are designed to evolve through continuous learning, which makes them more robust, accurate, and resilient.

What you will do

As a Sr. Engineering Manager on the ITSM team, you will be able to work on ML algorithms and build data pipelines that power them. Your work will help modernize IT Operations by reducing MTTR (mean time to resolve) and MTTI ( Mean time to identify). You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You can lead engineers in driving involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input, and communicate results.

In this role, you'll get the chance to:

• Shape the future of AIOps: Be at the forefront of innovation, shaping the next generation of AI-powered operations tools that predict, prevent, and resolve IT issues before they impact our customers

• Learn ML on the job: Hone your skills in both supervised and unsupervised learning along with Data Science and MLOps engineers. Delve into the world of generative models, exploring their potential to detect anomalies, automate responses, and personalize remediation plans

• Be responsible for high-quality, predictable software delivery. You will be collaborating with diverse minds: A brilliant team of BE engineers, data scientists, and MLOps engineers, cross-pollinating ideas and learning from each other's expertise

• Make a tangible impact: Your work will directly influence the reliability and performance of Atlassian's critical software, driving customer satisfaction and propelling our business forward.

• Routinely tackle complex architectural challenges, spar with other principal engineers to build ML pipelines and models that scale for thousands of customers

• Further hone leadership skills: You'll be able to mentor engineers, guide projects, and partner across engineering teams to take on company-wide initiatives spanning multiple projects. This is a highly high-visibility role and you will be presenting to senior leadership routinely, You will work on multi year strategy, and evolve a roadmap

• You will also identify blockers, goals, success metrics ensuring awareness, and OKR/roadmap awareness. All leading to a predictable delivery pipeline

• Manage a growing team of Tech Leads and Software Engineers

 Our tech stack is primarily Python/Java/Kotlin, built on AWS.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

This is a Senior Engineering Manager role in the Enterprise Cloud Platform in India.

• This team is primarily focused on ensuring that Atlassian cloud products such as Jira, Confluence, JSM, etc have high scale, highly reliable data movement capabilities. This platform not only helps our customers get one time data migration (from on-premise to cloud either from server, data center or competition such as asana) or on-going routine admin tasks (sandbox data clone, cloud to cloud data transformation, backup-restore)

• The team works on:

  • Platform capabilities to power customer-facing solutions/ experiences such as migration assitants (JCMA, CCMA), App Migrations, Routine Admin tasks (sandbox data clone, cloud to cloud data transformation, backup-restore)

  • Compliance initiatives across platform and product stacks ranging from cloud infrastructure to product experiences

  • Collaborating with Core Engineering, products and platform teams on high scale and high reliability transformative architecture viz. Kafka & Kafka Stream adoption.

  • Collaborating across teams to ensure adoption of world class engineering and operational practices.

  • Work across cloud platform and infrastructure services and provide a great developer experience for both our in house developers and 3rd party app developers

  • Collaboration/ Partnership across the Enterprise group and various Platform teams company to deliver key architecture outcomes for strategic programs

  • Be a change agent in bringing in industry standards in boosting velocity and engineering best practices

Responsibilities

As a Senior Engineering Manager, you will work closely with our design and product management as well as architecture teams to influence the direction of the product and plan the steps to get there. You'll be responsible for building effective teams, empowering them to achieve their goals, and putting those goals into broader context. Your greatest responsibility will be looking after the individuals reporting to you – coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel. As a hands on engineering leader, you will also contribute to the engineering and operational practices and bring in a continuous improvement mindset.

Team Scope

As a senior engineering manager, you will bring in your rich technical and leadership experience in driving a team of 2-3 scrum teams. The overall span of the team would be 12-20 and would be the front line manager role, to start with. As a senior leader, you will work closely with multiple principal engineers, mentor and coach engineers. You will not only drive impactful business outcomes, but also take part actively in driving the technical architecture. As a seasoned leader, you will bring in world class engineering excellence and operational excellence. You’ll also thrive in a challenging and growing business environment that has ambiguity, multiple global dependency footprint and diverse stakeholders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together, we can hire for this role anywhere in Australia or New Zealand.

Our Platform Engineering Organisation is leading some of Atlassian's most exciting and largest transformations that are helping unleashing the potential of teams across all of our customers. As a Senior Engineering Manager you'll report to a Head of Engineering.

You'll be a technical leader and people manager for a group of 10-18 engineers and guide the team to technical decisions for production services, helping prioritise and organise the team's work, and providing career growth and mentorship opportunities to your team.

Responsibilities

• Input to the team’s roadmap and goals, setting clear priorities

• Understand the operational health of the team’s existing services, identify areas that need focus and improvements

• Established a collaborative relationship with peer managers across the organisation and main partners and partners across the company.

• Help develop your direct reports' careers

• Set clear goals for each member of your team and provide, relevant feedback to your direct reports

Qualifications

• 5+ years of experience leading and developing a team of software engineers

• Management skills are necessary, managing the team and holding them accountable for delivery and manages employee retention and wellbeing

• Experience with mentoring engineers and helping others achieve their career goals

• Project and risk management skills - but not attached to following processes by the book

• Technical background building and running platform or data intensive backend systems

• Experience to carry on a conversation, explaining technical concepts, asking good questions, shielding the team from partners and dependencies whenever possible.

• Familiarity with Agile software development methodologies

• Bachelor's degree with a preference for Computer Science degree

About the Role

The UIP Frontend PaaS team at Atlassian is responsible for managing the infrastructure and capabilities required to host Atlassian's frontend applications. This includes the a Server-side Rendering as a platform, and a reliable, secure, and performant hosting service for frontend apps.

These services power the frontend for Atlassian’s key products including Jira and Confluence. If the idea of managing large-scale, high-reliability, and high-performance services excites you, then this opportunity might just be your perfect fit!

As the Senior Engineering Manager of the UIP Frontend PaaS team, you will lead a team of experts dedicated to maintaining and improving this critical platform, ensuring it continues to deliver exceptional performance and reliability at scale.

Key Responsibilities

• Lead and mentor a team of engineers, fostering a collaborative and high-performance culture.

• Manage team workload, balancing run-the-business (RTB) activities and development productivity (DevProd) efforts.

• Oversee the operation and continuous improvement of the team’s key services.

• Ensure platform performance, reliability, and security.

• Monitor and analyze platform performance metrics, identifying areas for improvement.

• Collaborate with product teams to integrate and optimize frontend infrastructure, understanding their needs and ensure platform support.

• Lead the team in responding to incidents, providing expert advice and ensuring timely resolution.

• Develop and implement processes to reduce the frequency and impact of incidents.

• Define the roadmap for platform capabilities, and communicating these capabilities and improvements to stakeholders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in India.

We're looking for a Senior Full Stack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Guide the technical direction and implementation of large-scale product features

• Evaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solution

• Collaborate with product, design and engineering to influence product strategy and direction

• Ship well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mind

• React to how our product is used in the wild, and help to fix bugs and production issues as they occur

• Contribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mind

• Mentor and level up the skills of your teammates by sharing your expertise

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Your future team

Our Cloud Readiness organization has a mission to support large complex enterprises in building their trust in Atlassian. This trust is earned through addressing intricate compliance, security, isolation, and data transparency requirements of our largest and most sophisticated enterprise customers. We focus on developing Enterprise-grade platforms and collaborate across Atlassian to promote the adoption of the platform.

What you'll do

In this role as a Principal Engineer, you will report to the Head of Cloud Readiness Foundations and will be working across the enterprise cloud organization which serves the crucial functions for the whole company

• Collaborate with partners to get clarity on priorities, scheduling and scope of work

• Identify blockers, goals, success metrics ensuring awareness, OKR/roadmap awareness, and expectations

• Manage projects, process, partners and timelines

• Own the delivery of critical projects in a microservices environment

• Yearly/quarterly/sprint planning, and other Agile rituals

• Build an open, trusting, operationally mature culture

• Participate in hiring planning and other exercises

• Collaborate in technical/architectural discussions, provide direction, and drive decision-

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Human Resources Business Partner - Engineering

Overview
Are you ready to unleash your diverse thinking, commercial know-how, and agile and adaptable nature at Atlassian? We're seeking a dynamic HRBP to team up with our Core Engineering team and leaders, helping us scale and deliver a best in class organization. In this exciting role, you'll build high-performing teams by solving complex challenges, driving impactful people priorities, and curating the development of the teams you support. Join us for a fun yet challenging adventure where your contributions will truly make a difference!

Responsibilities
What you'll do
This role partners with Core Engineering, spanning multiple business areas. You will:

• Partner with leaders to develop and execute the People Strategy and roadmap aligned to the vision and longer-range strategies.

• Partner with regional HRBPs and Centre of Excellence (COE) Partners to deliver on talent strategy and operational plans.

• Deliver core HR processes/programs being developed in our COEs to the function.

• In partnership with People Analytics tools provide insightful analytics, trends, and recommended actions to clients to guide planning, program design, decision-making, and measures of success.

• Drive organizational design, workforce planning, and change management as we continue to grow and scale the organization.

• Build a culture of inclusion by infusing Diversity, Equity, and Inclusion strategies into talent acquisition, manager growth and development, employee experience, and organizational health.

• Coach leaders through organizational issues, talent strategies, and leadership development.

Qualifications
Your background

• 8+ years HR experience with progressively challenging responsibilities in Business Partner roles ideally in high-growth companies.

• Experience working with global/international teams.

• Highly collaborative with the ability to quickly build strong and trusted relationships across leadership teams, cross-functional partners, and key stakeholders.

• Energy to get things done with an iterative approach and willingness to jump from strategy to development to change management to execution in order to scale programs aimed at driving business outcomes.

• Excellent business storytelling skills, both verbal and written, with an ability to translate "HR speak" and data insights into an accessible, influential narrative.

• Critical thinker and analytic-minded with success in developing data-driven solutions to the business.

• Business-first mindset with an ability to work at multiple levels of the HR stack driving strategic impact but with strong execution muscle to drive clear business outcomes.

We are seeking a talented Senior Engineer to lead an empowered team who moves fast and is building high quality enterprise-grade and intelligent internal applications. People Tools are used wall-to-wall by the TEAM at Atlassian, enhancing every step in our employee journey. You'll be a hands-on technical leader and people manager and will play a pivotal role in driving the technical vision, strategy, delivery and engineering plus operational excellence of People Tools.

• 8+ years of experience with building large-scale and modern web software mixed IaaS, PaaS and SasS environment

• 5+ years of driving company-wide engineering programs at similar sized SaaS companies

• 5+ years of experience in large development teams

• Driving clarity from single-line requirements and providing direction in ambiguous environments

• Ability to drive excellence, pushing innovation, quality, and operational excellence

• A track record of strong execution and delivering results

• Strong communication skills (technical, non-technical audiences and senior leadership)

It would be great if you have

• Experience with HR and Recruiting business concepts and processes, and responsible AI

• Experience in defining a strategic roadmap for products and platforms

• Experience with distributed development teams across multiple geographies

• Continuous delivery with a strong bias for action

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in Australia or New Zealand.

Your future team

We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head Of Design, Growth and join an organisation consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Lead and inspire a high-performing team of designers

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

We are looking for a People Operations Associate to join our Global Shared Services team, at Atlassian. You will provide support to our EMEA-based employees and managers and, in partnership with HR Partners or Centres of Excellence (COEs), to deliver great experiences.

We are looking for a driven and energetic People Operations Associate to provide support for the effective functioning of the key HR processes related to employee lifecycle, ensuring the provision of a legally compliant and digitally led service. You will be part of the EMEA HR operations team, your primary responsibility will be to ensure that Atlassian Talent strategy is properly delivered. You will use your ability to follow a logical and systematic approach to issues, escalating matters where needed to your superiors, delivering with accuracy and in set timeframes. 

• Supports a diverse variety of EMEA HR operations projects that range significantly in size and complexity

• Implements the hiring/termination, mobility & onboarding processes along with relevant reporting requirements to internal & external stakeholders

• Participates in workforce administration processes, including working time, leaves & absences, employees’ data recording & reporting, hiring and termination process

• Processes employees’ data according to data privacy legal framework

• Keeps up with labor legislation updates and alerts HR Operations supervisor accordingly

• Be the data integrity champion to ensure employee records are up to date

• Solid attention to detail and excellent organisational skills

• This role requires someone comfortable working in a high volume; fast-paced, results-oriented environment and holding themselves to a very high customer service standard.

• Demonstrated operational abilities, and process-oriented and able to maintain the accuracy of data in a fast-paced environment

• Effective communication skills, both oral and written

• Excellent interpersonal skills, with the competency to work within a global team environment

Behavioural Competencies 

Key Desired Behaviour Competencies 

Culture Awareness - Facilitates continuous improvement with consideration of Atlassian’s core values, Identifies and aligns existing organisational values to service delivery outcomes

Customer-centric - focus in the delivery of service to ensure a consistent customer experience, Possesses strong interpersonal skills, Driven to provide high-quality service and improve operational efficiency 

Manage Priorities—Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.

Schedules—Effectively allocates own time to complete work; coordinates own and others’ schedules to avoid conflicts

Leverages resources—Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently

Stays focused—Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion; follows up promptly on action items 

Reaches out to expand contacts—Initiates purposeful contact with those who have the knowledge and influence to advance work goals; focuses on contacts who share mutual interests 

Leverages network contacts—Asks the most appropriate contacts for help

Emphasizes the impact of conflict—Establishes a compelling rationale for resolving the conflict, emphasizing the benefits for the individuals, the team, and the organization; focuses conflicting parties on their shared goals

Clarifies causes of the conflict—Seeks and shares information from relevant sources to understand the conflict and its root causes from all sides; summarizes to ensure shared understanding across all parties

Empathizes with all parties—Encourages others to share thoughts and feelings; empathizes with issues and concerns by identifying both the facts and the feelings expressed so all parties feel understood

Stay focused on resolution—Helps others stay focused on resolving the conflict so they avoid personal attacks; maintains others’ self-esteem when discussing sensitive issues by acknowledging their contributions and experience, focusing on the facts, avoiding assumptions, and clarifying motives without placing blame; expresses confidence in reaching a resolution

Develops others’ ideas for resolving the conflict—Presents and seeks potential solutions or actions, building on others’ ideas; asks powerful questions to unleash ideas and get all parties involved in the solution; explores needed resources and support while ensuring that the conflicting parties take ownership for resolving the conflict

Gain agreement to a resolution plan—Takes positive action to resolve the conflict by confirming agreements and specifying next steps, resources, support, and how to track progress; summarizes to ensure that all are aware of required actions and accountabilities

Stay informed—Establishes procedures to remain aware of issues, follow up on action items, and track results (e.g., quality, quantity, cost, or timeliness) 

Earning Trust

Acts with integrity—Demonstrates honesty; keeps commitments made to others; behaves in a consistent manner; keeps sensitive information confidential, adheres to moral, ethical, and professional standards, regulations, and organizational policies. Discloses own positions—Shares thoughts, feelings, experiences, and rationale so that others understand personal positions and feel comfortable sharing similar information; admits mistakes

Remains open to ideas—Listens to others and objectively considers their ideas and opinions, even when they conflict with own. 

Value others—Gives credit to others for their contributions; stands up for deserving others and their ideas even in the face of resistance or challenge; shows empathy and offers reassurance in response to others’ concerns; treats people with dignity, respect, and fairness

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further. Atlassian is looking for talented Principal Software Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.).

Atlassian's engineering team is responsible for shaping the future by helping thousands of teams all around the world get work done. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across front and backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Engineering team that leverages data to drive insights about our products and customers. The Data Engineering team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role,:

• You’ll partner with the data analytics and data science teams to build the data solutions that allow them to obtain more insights from our data and use that to support important business decisions.

• You’ll work with different stakeholders to understand their needs and architect/build the data models, data acquisition/ingestion processes and data applications to address those requirements.

• You’ll add new sources, code business rules, and produce new metrics that support the product analysts and data scientist.

• You’ll be the data domain expert who understand all the nitty-gritty of our products.

• You’ll own a problem end-to-end. Requirements could be vague, and iterations will be rapid

• You’ll improve data quality by using & improving internal tools/frameworks to automatically detect DQ issues.

• Build durable relationships between the data producing teams and teams that build insights.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position based in Australia or New Zealand. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role who are based in any location in Australia and New Zealand.

Your future team

This Senior Principal Technical Program Manager will partner with the Head of Engineering to lead the UI Platform. You'll report to the Head of TPM for Core Engineering. As a founding member of the UI TPM team you will bring leadership necessary to transform and lead the UIP strategy.

The UI Platform (UIP) team creates platforms, tools, and services for developers, designers, and content designers to create a consistent experience across Atlassian's products. This is a unique opportunity to influence important technical decisions across the company. You will work with world-class engineering teams and experts to build UI Platform and tools while breaking down technical barriers and strengthening existing systems.

This is an Individual Contributor role that could evolve in to a People Management role due to the potential growth of the team that we envision. As a senior member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We expect our TPM's to demonstrate attributes in the following three pillars: 1. Strong technical depth, 2. Ability to shape product strategy, 3. Drive execution in close collaboration with stakeholders across numerous crafts and product areas.

What you'll do

• Analyse the current state of UI Platform, business goals, customer needs, product adoption inhibitors, and industry trends

• Based on the above analysis, in close collaboration with your stakeholders you'll define a long-term strategy and roadmap for UIP.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. Drive adoption/usage of the platform and tools across Atlassian product teams.

• As a leader for the UI Platform, including platform and products, programs, customer scenarios - you will proactively identify any inhibitors, issues or opportunities, and proactively address them or find the right owners to do so.

• As a senior member of the UIP team, you will drive some of the most complex, cross-divisional projects, with complex dependencies and broad scope across the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we've built a billion dollar, fast-growing business based on high-quality products, free trials and a focus on customer satisfaction. Interested evaluators convert to paying customers, activating a prolific "Flywheel" that has delivered 250,000+ customers to date. Our Product Advocate team comes into play before or during a customer's evaluation journey, and serve as the product experts to help connect our solutions with their needs. We inspire trial activations and purchases by supporting customers with recommendations and resources based on our deep product knowledge of features. In turn, we provide our product and marketing teams with customer feedback & insights to guide roadmap prioritisation and messaging optimisation.

We need folks who are passionate about giving accurate, helpful information to our pre-evaluators and evaluators so they can make an informed decision. We rely on our products, and our knowledgeable team of Product Advocates explaining the benefits of those products, to increase revenue.

As a Senior Product Advocate, your primary goals are the success and enablement of our SMB customers and the rest of the Product Advocate team. A successful Senior Product Advocate will:

• Assist customers with complex product questions via chat, email, video calls and live demos.

• Staff multiple weekly Q&A sessions for our product demos

• Run outbound calls for department-led marketing projects

• Assist other teams with product questions

• Help team members craft articulate, informed responses when questions and escalations arise.

• Analyze customer data to understand trends plus coach and enable teammates and new hires.

• Uncover ways to optimize the SMB product support experience, help scale our resources, and increase satisfaction

• Provide customer insights for most cases, turning feedback and customer metadata into relevant insights for our Marketers and Product Managers

• Ownership of some OKR analysis, team training projects and implementing system/process changes

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• You will maximise customer retention rates through inside sales techniques over the phone and email

• You will look after a high-volume of sales opportunities through different platforms and products in the South East Asia market

• You will manage renewals across differing engagement models (enterprise subscription renewal outreach, proactive cloud migration outreach, proactive expansion outreach)

• You are going to increase customer awareness of Atlassian's product portfolio to find opportunities for platform migrations and up-selling during the renewals cycle

• You will maintain an understanding of product updates and new offerings and articulate those improvements to customers as you build customer relationships throughout the renewal lifecycle

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We are looking for a Senior Designer who’ll play a key role in our Cloud Transition Design team. You will report into the Design Manager for Cloud Movement Experiences - a team that is responsible for the journey and experience of enterprise customers transitioning their valuable data from data center products to cloud, cloud to cloud, and competitor products to cloud. You would be right to assume that this is a complex, challenging and exciting space! You will be joining an organization consisting of multiple teams across India, as well as Australia and Europe.

As a passionate and high-performing designer, you will lead strategic data movement design work and contribute to high-impact project work - all of which aims to deliver flexible and easy to use experiences to support our enterprise customers adopting and getting value from our cloud products faster. You will partner and collaborate with other Cloud Transition designers and design teams across the company. Together, you will create high-quality experiences that feel like they came from one set of hands and communicate a strong point of view. Contributing to design and enterprise experience in this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you’ll do

• Be the voice and bring the perspective of design for your team

• Collaborate with product managers, engineering and other partners to define Cloud Movement strategy

• Plan and identify right-fit design frameworks and approaches for strategic and project-based design work

• Demonstrate design craft quality in low-fidelity and high-fidelity design concepts, including utilising design systems

• Regularly and effectively communicate your design plans and progress with design peers, design leadership and product & engineering partners

• Regularly run customer research and usability activities

• Demonstrate research & data-driven design decision making, as well as using your gut-instinct based on your own experience and knowledge

• Contribute to uplifting craft quality of design in your team, and to programs outside of Cloud Movement which aim to improve overall design capability.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s partner network is committed to helping unleash the potential of every team. Our partners complement Atlassian business with consulting, implementation services, and unique solutions, including industry specializations and geographic coverage that help our customers better use – and expand their use of – Atlassian products. As our primary services arm, we count on our partners to help our customers succeed.

The Atlassian US Commercial Channel team is responsible for a best-in-class community of advanced Solution Partners with deep expertise in Atlassian solutions including Cloud, ITSM and Agile at Scale. We leverage the Atlassian Partner Program and Atlassian Solutions to develop meaningful business practices with partners that deliver out-sized customer impact. The Partner Manager collaborates effectively both internally and externally to develop and drive a high-impact joint business plan that accelerates Atlassian customer success and business objectives.

In this role you’ll get to:

• Develop high growth partner plans

• Identify and execute pipeline generation activities in enterprise

• Leverage and guide internal resources to enable partner business practice expansion

• Foster partner relations with Atlassian from C-suite to account executives

• Create and maintain transparency and accountability by executing a comprehensive governance model

Key result areas:

• Growth of partner generated pipeline for Atlassian solutions and partner services

• Increasing partner services attach rates to Atlassian sales

• Enabling partners to providing high quality services as measured by CSAT and NPS

• Accelerate Atlassian product bookings by facilitating successful co-selling activities

On your first day we’ll expect you to have:

• 10 years of experience in enterprise software channel and alliances

• 5 years of experience in partner account management for value-added reseller and regional system integrators

• Demonstrated expertise in value-based selling and partner business planning

• Passionate team player, obsessed with learning new things and strong communication skills

• This role requires 30-40% travel

Are you ready to redefine the future of Commerce? At Atlassian, we're not just building products; we're creating a movement. Join our Commerce Program Management Team in Bangalore, where you'll play a key role in driving programs that change the way the world transacts.

We are all about supercharging the purchase journey, billing, and subscription experience for diverse user types. We're not just a part of Atlassian; we're the driving force behind seamless commerce across all our products.

• Drive the day-to-day execution of key Commerce programs including program establishment, planning, resourcing, risk and issue mitigation, decision-making, and reporting; dive in deep to ensure optimal velocity and get back on track if needed

• Improve delivery velocity through risk and issue mitigation, timely reporting, and identifying/driving/influencing cross-functional velocity improvement initiatives

• Define and refine the program delivery processes for large-scale programs and adding those frameworks to the Atlassian operating system

• Confidently partner with leaders – engineering, product, design, GTM and platform teams to drive prioritization, decision making and rapid execution

• Operate delivery planning rhythms in line with Atlassian business rhythms

• Develop and execute the program strategy, roadmap, and timeline, aligning with business objectives and stakeholders.

• Lead cross-functional teams, including product management, engineering, sales, marketing, and customer support.

• Manage program scope, budget, and resources, ensuring effective allocation and utilization.

• Foster collaboration and communication among teams, stakeholders, and executives.

• Ensure compliance with Atlassian's quality, security, and governance standards.

• Drive program governance, reporting progress to senior leadership and the program steering committee.

• Facilitate stakeholder engagement, expectation management, and change management.

We’re is seeking a Benefits Strategy & Enablement, Program Manager who is a dynamic individual able to drive innovative, transformational benefits initiatives while partnering with the team and internal stakeholders to tackle complex business challenges. This hands-on role requires strategic thinking, balancing big-picture vision with attention to detail. While experience in Total Rewards, particularly in Benefits, is preferred, it is not a requirement.

Success in this role means delivering impactful results through others and yourself, owning the transformation of our benefits programs by implementing forward-thinking solutions that align with our People Team strategy and enhance Atlassian’s employee benefits value proposition.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Join our team and help us unleash the potential of every Atlassian. 

In this role, you'll be responsible for:

• Owning the transformation of our benefits programs by identifying and implementing innovative solutions that address evolving business needs. You’ll evaluate current programs, propose enhancements, and drive new benefits offerings that align with our strategic goals, ensuring their successful adoption across the organisation.

• Contribute to program/policy design, incubation, and launch of targeted new benefits to enhance our employees’ experience, growth, and impact.

• Manage the execution and delivery of benefits projects, ensuring they are completed on time, within scope, and aligned with the People Team and the organisation's overall goals.

• Identify opportunities to increase effectiveness through innovative solutions and bring them to life within the Benefits portfolio.

• Monitor and advocate for global trends and emerging best practices to ensure our benefits programs remain competitive and aligned with market expectations.

• Collaborate with internal stakeholders to inform, influence, and help drive key benefits projects aligned with our shared goals.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.

We are looking for an experienced Site Reliability Engineer who is passionate about building scalable and reliable cloud services to join our Customer Support Technology team. You will be joining a high-impact team tasked with building services that manage and scale our support platform infrastructure.

An ideal candidate is someone passionate about building reliable services, enjoys systems engineering, keeps on top of industry trends (particularly those related to reliability & scale) and loves bringing their knowledge to the team. We'd love it if you brought a deep understanding of modern cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to not f*** the customer. We're looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of availability, scalability, and reliability.

• About 8 years of strong experience operating critical customer-facing cloud products

• Hands-on experience with public cloud offerings (AWS components like EC2, CloudFormation, RDS, S3, DynamoDB, SQS, Kinesis - or equivalents, e.g. in GCP / Azure)

• Strong knowledge of industry best practices for SRE

• Obsessed about availability, reliability and metrics

• Experience building web-services and clients using REST/GraphQL

• Experience using container systems like Docker and/or Platform as a Service.

• Strong organisational and interpersonal skills, with experience developing and instilling a culture of operational maturity.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Description

As a Business Process Associate, you will drive continuous improvements to the way our Field Operations teams get things done. The ideal candidate is someone who can identify process gaps and propose improvements to improve processes. If you are highly analytical and can expertly navigate and create processes independently, this opportunity might be for you.

In this role:

• You get to facilitate workshops, create and update process documentation

• You will be working with business owners and IT to prioritize issue resolution

• You will participate in user acceptance, smoke testing, and implementation activities

• You'll get to systematize and process issues for triage and resolution

• You are to Identify process improvements to reduce critical issues and increase efficiency

• You will track metrics across improvements, defects, and raised issues

• You will troubleshoot system issues prior to raising it to IT

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Build and ship features and capabilities daily in highly scalable, cross-geo distributed environment

• Be part of an amazing open and collaborative work environment with other experienced engineers, architects, product managers, and designers

• Review code with best practices of readability, testing patterns, documentation, reliability, security, and performance considerations in mind

• Mentor and level up the skills of your teammates by sharing your expertise in formal and informal knowledge sharing sessions

• Ensure full visibility, error reporting, and monitoring of high performing backend services

• Participate in Agile software development including daily stand-ups, sprint planning, team retrospectives, show and tell demo sessions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This can be a remote position. To help our teams work together effectively, this role requires you to be located in the east coast of Australia !

Your future team

We’re looking for a Contingent Worker Specialist to join our procurement team.

You'll report to the Head of Procurement Excellence, and join Atlassian's global procurement team consisting of a highly performing, collaborative group of professionals. You’ll be part of the team focused on ensuring our contingent worker (CW) program is operating efficiently, is compliant and providing a high-quality business experience.

You'll work with multiple teams at all levels across Atlassian in the management of our CW program, implement efficiency transformation projects and strategy and improve the user experience.

What you'll do

• Manage the operations of the CW program, ensuring efficiency throughout the non-FTE life-cycle

• Collaborate with cross-functional partners such as Employment Law, HR Operations, Brand & Marketing, and Talent Acquisition on CW projects, solutions and issues.

• Provide support for hiring managers concerning CW guidelines and procedures, ensuring a high user experience

• Monitor new resource requests, supplier communications and requisitions.

• Act as the first escalation point for CW program support and issue resolution.

• Monitor program level data indicators and Service level agreements

• Manage supplier relationships; SOW contract compliance, delivery, issues and risks etc.

• Implement efficiency and transformation projects

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian Cloud Storage Engineering (ACSE) is composed of infrastructure teams tasked with developing and upkeeping the persistent data stores used by Atlassian's product and platform teams. The Managed Search team has set ambitious goals, including enhancing Search operational efficiencies company-wide, improving cluster reliability, cutting down the Total Cost of Ownership (Search TCO) across Atlassian, and enhancing Trust (Security & Compliance).

In pursuit of these goals, the Managed Search team is developing a self-hosted search platform for use within Atlassian, aiming to achieve the ACSE vision to improve the clock speed of Atlassian by providing reliable, secure and cost effective storage solutions.

This position is for a Senior Engineer on the ACSE Kratos (Managed Search team ~15 engineers) reporting to Senior Engineering Manager. This role will require deep, hands-on operational work to run high-quality search infrastructure, outstanding collaboration skills to work effectively within a distributed team and engage with a broad range of internal customers, solid industry knowledge and technical curiosity to assess when best to build, and great design and hands-on development skills to build automation and peripheral tooling.

As a Senior Engineer, you will contribute to the architectural and technical direction of the Managed Search team, help set the standard for engineering practices and provide mentoring to more junior team members. You will also work with teams across Atlassian to provide guidance around search solutions, identify cross-cutting areas where the platform can be enhanced and design platform capabilities.

Here, you'll collaborate with and provide guidance to experienced and inquisitive engineers to build the infrastructure that enables thousands of Atlassians to deploy and operate search applications in the cloud.

Senior Engineer Responsibilities & Activities:

• Design, implementation and operation of new and existing Managed Search components. For example:

  • Operating search clusters at high load.

    • Deep understanding of managing high numbers of clusters for reliability, such as ensuring reliable version upgrades and effective cluster configuration management.

    • Building tooling and automation to facilitate the provisioning and operation of increasing numbers of clusters.

    • Advanced understanding of cluster capacity management to ensure optimal performance and resource allocation within a system. This involves monitoring and analyzing the resources available within a cluster to effectively plan and manage workload distribution.

    • Understanding of encryption at rest including KMS/data key management and BYOK

    • (NB: there is no current plan for this team to build an abstraction layer for search on top of Elasticsearch APIs - this is intentionally not included in the expected activities/responsibilities).
      

• Engagement with product teams – for example Search Platform/JSIS/CPUS – to:

  • Support and guide them as they onboard the service to the self-hosted search platform.

  • Adapt the platform to cater for their use cases – without compromising other customers.

  • Tuning and hardening the clusters based on a deep understanding of their data and query patterns.

  • Contributing to the definition of appropriate SLAs that are suitable for customers and realistic for the Managed Search team.
    

• Contributions towards technical leadership within the team

  • Determining and understanding priorities based on the broader view of Managed Search within Atlassian.

  • Driving & documenting key technical decisions

  • Identifying opportunities & mitigating risks based on deep knowledge of the Managed Search systems, as well as broad knowledge of adjacent systems (such as the consumers' systems) and underlying infra (such as AWS).

Key Results Areas:

• Quality: The Managed Search team will be key to both customer-facing functionality and internal business-critical workflows, so the platform's reliability and quality are essential metrics.

• Scale: The Managed Search team must be able to scale out clusters as customers' workloads increase and add clusters as the number of customers increases.

• Adoption: The Managed Search team is responsible for building a platform that is desirable to its consumers, engaging with customers to build trust in its product, and shipping in a sufficiently timely and incremental manner to enable dev teams to build on their components.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian is looking for Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.) As a Senior Software Engineer well into your career, we know you're exceptional at what you do. You take pride in others looking up to, but you're still eager grow and hone in on skills as a Senior Engineer... We place a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Build and ship features and capabilities daily in highly scalable, cross-geo distributed environment

• Be part of an amazing open and collaborative work environment with other experienced engineers, architects, product managers, and designers

• Review code with best practices of readability, testing patterns, documentation, reliability, security, and performance considerations in mind

• Mentor and level up the skills of your teammates by sharing your expertise in formal and informal knowledge sharing sessions

• Ensure full visibility, error reporting, and monitoring of high performing backend services

• Participate in Agile software development including daily stand-ups, sprint planning, team retrospectives, show and tell demo sessions

Working at Atlassian

Join the TEAM! We are a fast-paced tech company where innovation thrives, and individuals have the opportunity to do their best work. We believe diversity, equity, and inclusion are not only fundamental values but also strategic imperatives. We are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives.

We are looking for a dedicated and seasoned Diversity, Equity, and Inclusion (DEI) Business Partner to become part of our team. The perfect candidate will possess strong strategic acumen along with an in-depth comprehension of DEI principles and best practices. They will work closely with various stakeholders throughout their partner organization to formulate and execute initiatives that foster diversity, equity, and inclusion while driving transformation. We are in search of a strategic and outcome-oriented partner to play a pivotal part in aligning our DEI endeavors with our business goals and objectives. Your responsibilities will include collaborating with senior leadership, HR, and other key stakeholders to develop and implement initiatives that promote diversity, equity, and inclusion while driving business accomplishments.

• Partner with senior leadership within the partner organization to identify gaps and integrate DEI principles into the overall business strategy, aligning it with our organizational goals and objectives.

• Develop business-specific strategies to enhance equity throughout the employee lifecycle, incorporating key success metrics for tracking progress.

• Define and report on key performance indicators (KPIs) for diversity, equity, and inclusion (DEI) outcomes throughout the organization to assess overall organizational well-being and hold leaders responsible for achieving DEI objectives.

• Champion DEI through partnerships and work collaboratively throughout the business to create a cohesive and productive work environment.

• Use data and analytics to ensure processes and products continue to drive fair and equitable outcomes.

• Serve as an advocate of the most marginalized employees by shaping strategies that ensure an equitable environment where everyone can do their best work.

• Work closely with HR to collaborate on enabling managers to create and execute diversity recruiting, development, and retention strategies aimed at attracting and retaining top talent from diverse backgrounds.

• Analyze the data and metrics to assess the influence of DEI initiatives on crucial business outcomes, such as employee engagement, retention, and performance.

• Partner with the DEI Center of Excellence to implement programs aimed at promoting awareness, DEI competency, and inclusive leadership behaviors among managers and employees.

• Stay updated on industry trends and best practices in diversity, equity, and inclusion to utilize this knowledge for fostering ongoing improvement and innovation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian is looking for Engineers to join one of our Sydney engineering teams (i.e. Jira Server, Jira Cloud, Growth, etc.) As a Senior Software Engineer well into your career, we know you're exceptional at what you do. You take pride in others looking up to, but you're still eager grow and hone in on skills as a Senior Engineer... We place a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an outstanding Employee Relations Partner with a passion for delivering appropriate solutions for employees and leaders, while contributing to our team culture. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business!

This ER Partner will be responsible for providing employee relations support for APAC, including resolving employee concerns and supporting people leaders in navigating complex employee issues. This is a phenomenal opportunity to work on novel issues in an exciting environment at a company that is in the midst of scaling.

You should thrive in a fast-paced environment and be comfortable with change and the ambiguity that sometimes comes with it. You are enthusiastic, flexible in your approach and open to learning. You have strong coaching muscles, while leading with empathy and balance.

In this role you'll get to:

• partner with HRBPs and other cross-functional departments on investigations and recommendations on next steps and/or disciplinary action

• investigate and resolve high-risk concerns and employee grievances, including claims of harassment, discrimination, retaliation, or other violations of company policy,

• work with, mentor, and train managers to appropriately address and manage complicated performance management scenarios

• come in as a subject matter specialist on employment law and Atlassian policies, procedures, practices, and partners to resolve issues as needed

• use data to identify employee relations trends and dedicatedly provide preventative trainings, systems processes

On your first day, we will expect you to have:

• have extensive Employee Relations experience in a fast-growing company.

• demonstrate extensive knowledge in ER practices and processes, including investigations and performance management.

• expertise in Australian employment law, policies, procedures, and regulatory compliance.

• experience advising on a wide range of employee populations, including educating business leaders on appropriate performance management practices and fundamental employment law concepts.

• strong skills in anticipating and identifying problems and use good judgement and fact-based analysis to develop effective and efficient solutions.

• ability to listen and clearly articulate a point of view and recommendations both in speaking and writing

It's also great if you:

• are from a tech or startup organization

• have a background in human resources

• are familiar with employment laws

• have an understanding of employment law and practices in other APAC locations outside of Australia.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• You have 12+ years of experience as an individual contributor in a Data Engineer role.

• You have at least two years of experience as a tech lead for a Data Engineering team.

• You are an engineer with a track record of driving and delivering large (multi-person or multi-team) and complex efforts.

• You are a great communicator and maintain many of the essential cross-team and cross-functional relationships necessary for the team's success.

• Experience with building streaming pipelines with a micro-services architecture for low-latency analytics.

• Experience working with varied forms of data infrastructure, including relational databases (e.g. SQL), Spark, and column stores (e.g. Redshift)

• Experience building scalable data pipelines using Spark using Airflow scheduler/executor framework or similar scheduling tools.

• Experience working in a technical environment with the latest technologies like AWS data services (Redshift, Athena, EMR) or similar Apache projects (Spark, Flink Hive, or Kafka).

• Understanding of Data Engineering tools/frameworks and standards to improve the productivity and quality of output for Data Engineers across the team.

• Industry experience working with large-scale, high-performance data processing systems (batch and streaming) with a "Streaming First" mindset to drive Atlassian's business growth and improve the product experience.

We'd be super excited if you have:

• Built and designed Kappa or Lambda architecture data platforms and services.

• Experience implementing Master Data Management (MDM) solutions.

• Built pipelines using Databricks and is well-versed with their APIs

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an outstanding Employee Relations Partner with a passion for delivering solutions for employees and leaders, while contributing to our team culture. You'll be joining the People Team at a very exciting time as we continue to grow and scale our business.

This ER Partner will be responsible for providing employee relations support for North America, including resolving employee concerns and supporting people leaders in navigating complex employee issues. This is a great opportunity to work on novel issues in an exciting environment.

You should thrive in a fast-paced environment and be comfortable with change and the ambiguity that sometimes comes with it. You are enthusiastic, flexible in your approach and open to learning. You have strong coaching muscles, while leading with empathy and balance.

What you'll do

• Advise and coach managers on navigating complex employment issues.

• Work with managers to address and manage complicated performance management scenarios

• Lead workplace investigations into high-risk concerns and employee grievances. Partner with managers to resolve issues.

• Contribute to global Employee Relations projects.

• You will work with managers and employees across Atlassian's businesses in North America, with a primary focus on our Engineering and G&A business in the United States.

• In order to support the business you will work US business hours. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

Your future team

We’re looking for a Procurement Systems & Tech Specialist to join our Procurement systems and technology team.

As a Procurement System and Technology Specialist at Atlassian, you'll play a vital role within our global procurement team. Reporting to the Procurement Systems and Tech Manager, you'll be responsible for maintaining and optimizing our procurement systems and technology landscape. You'll work alongside a team of dedicated professionals to ensure smooth operations and drive continuous improvement in our technology infrastructure.

As a Systems and Tech Specialist within the procurement team, you will collaborate closely with various stakeholders across Atlassian to contribute to the vision for procurement systems and technology. Your role involves working alongside our ACE team to ensure seamless functioning of procurement systems and technology landscape, implementing changes effectively, driving efficiency transformation initiatives and strategies, and enhancing the user and team experience.

What you'll do

• Collaborate with the Procurement team to maintain and optimize our procurement technology and systems landscape.

• Implement minor and major changes to existing systems with the collaboration with our ACE/IT team, ensuring minimal disruption to production environments.

• Maintain thorough documentation outlining solution design and architecture for clarity and transparency.

• Evaluate new technologies to enhance the development and implementation of procurement systems, as well as the technology roadmap.

• Partner with cross-functional teams to gather requirements and ensure alignment throughout development and implementation.

• Utilize data insights to inform procurement operations and strategy, facilitating informed decision-making.

• Stay informed about software, cloud services, Artificial Intelligence and technology industry trends, providing expertise and insights to drive strategic initiatives.

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Are you a visionary content designer ready to shape the future of Atlassian? The Global Experiences team is looking for a dynamic, innovative, and passionate Senior Content Designer to redefine how we help our customers work. This person will be based out of Australia or New Zealand.

Our mission is to unite Atlassian's portfolio through core user experiences that cut through the noise and understand the who, the what, and the why across our customers' organizations. We enable customers to set and manage goals, communicate work progress, connect with teams, and get a comprehensive view of their work.

As a senior content designer, you'll collaborate with product and content designers, developers, product managers, researchers, marketing partners, and work across the Atlassian org, to deliver our roadmap and create experiences that help our customers and business thrive.

If you're a strategic-thinking trailblazer who thrives in a fast-paced, collaborative environment and crafts compelling narratives that resonate with diverse audiences, we want you on our team!

In this role, you will:

• Define and advance content design: Shape the role of content design within the Global Experiences team in collaboration with cross-functional teams.

• Content strategy: Develop and execute comprehensive content strategies that consider the entire customer lifecycle and align with our goals and user needs.

• Utilize data-driven insights: Drive comprehensive customer research and leverage insights and user feedback to refine content strategies and drive continuous improvement.

• Drive content quality: Ensure all content is clear, concise, accessible, and user-centred, adhering to our high standards of quality and brand voice.

• Collaborate cross-functionally: Work closely with a cross-functional team to build well-crafted UX and content experiences for a diverse range of customers.

• Develop yourself and others: Actively seek out coaching, feedback, and mentoring as well as opportunities to coach and mentor others, fostering a collaborative and growth-oriented team environment.

Working at Atlassian

At Atlassian, we work with over 300,000 customers worldwide, including organisations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

What You’ll Do

• Develop and implement named Account or Territory plans to maximise expansion opportunities across your territory of SEA headquartered accounts.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Traveling across SEA to meet customers and attend Atlassian and Partner events as necessary.

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with our external Partners to build sales strategies for your territory or Enterprise accounts. 

Do you love building tools for software engineering teams? Come work with us as an Engineering Manager for the Bitbucket Pipelines - Atlassian CI platform team in Bitbucket Cloud. You'll be part of our growing Bitbucket Pipelines, one of the most loved areas of Bitbucket Cloud for its ease of use, power and flexibility. Our mission is to empower Atlassian teams to deliver software with more agility and confidence. In the coming year, we’re looking to take Pipelines to the next level in terms of scalability and performance, building the features required to help Atlassian run CI/CD at scale.

You'll be responsible for building an effective team, empowering them to achieve their goals, and putting those goals into a broader context. Your greatest responsibility will be looking after the individuals reporting to you – mentoring and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

On your first day, we'll expect you to have:

• Experience and passion with shipping customer-facing features.

• Strong experience leading features and engineering initiatives, working in concert with PM and Design to make sure we're delivering the best software.

• Experience with coaching and mentoring.

• Demonstrated experience building large-scale distributed systems.

• Ability to drive technical excellence, pushing innovation and quality.

• Strong organizational and communication skills.

• Ability to communicate strategy, plans, and status at all levels of the Bitbucket Cloud organization.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Key Responsibilities:

1. Risk Management Framework Development:

   • Design and implement an ERM framework that aligns with the organization’s strategic goals.

   • Establish policies, procedures, and tools for identifying, assessing, monitoring, and reporting risks.

2. Risk Identification and Assessment:

   • Identify potential risks (strategic, operational, financial, compliance, etc.) across the organization.

   • Conduct risk assessments to determine the likelihood and impact of risks.

   • Prioritize risks and develop risk registers.

3. Risk Mitigation Strategies:

   • Develop and recommend strategies to manage and mitigate identified risks.

   • Work with business units to implement risk controls and mitigation plans.

   • Monitor the effectiveness of risk mitigation strategies and adjust as necessary.

4. Risk Reporting:

   • Prepare regular risk reports for senior management and the board of directors.

   • Ensure transparency in risk reporting and provide insights into emerging risks.

   • Communicate risk exposures and risk management activities to stakeholders.

5. Compliance and Regulatory Management:

   • Ensure the organization complies with relevant laws, regulations, and standards.

   • Keep up-to-date with changes in regulatory requirements and industry best practices.

   • Coordinate with legal and compliance teams to manage regulatory risks.

6. Training and Awareness:

   • Promote a risk-aware culture throughout the organization.

   • Conduct training sessions and workshops on risk management for employees.

   • Ensure all employees understand their role in the risk management process.

7. Leadership and Collaboration:

   • Act as the primary liaison with external auditors, regulators, and other stakeholders regarding risk management.

   • Lead, mentor, and develop a team of risk management professionals.

   • Foster a collaborative environment where risk management is viewed as a critical business function.

   • Ensure that the ERM team has the necessary resources, tools, and training to execute their responsibilities effectively.

8. ERM Tool Development and Integration:

   • Design, develop, and implement tools and software solutions to automate risk management processes.

   • Integrate ERM tools with other enterprise systems (e.g., ERP, GRC, CRM) to ensure seamless data flow and reporting.

   • Collaborate with IT teams to ensure the successful deployment and integration of ERM tools across the organization.

9. Process Automation:

   • Identify manual and repetitive tasks within the ERM process that can be automated to improve efficiency and reduce errors.

   • Develop and implement automation scripts, workflows, and bots to streamline risk identification, assessment, monitoring, and reporting.

   • Monitor the performance of automated processes and make adjustments as needed to improve effectiveness.

10. Stakeholder Engagement:

    • Engage with key stakeholders, including investors, regulators, and customers, to communicate the organization’s risk management efforts.

    • Promote transparency and build trust by providing clear and accurate information about the organization’s risk profile and management practices.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role

You'll work closely with our design and product management as well as architecture teams to influence the direction of the product and plan the steps to get there. You'll be responsible for building effective teams, empowering them to achieve their goals, and putting those goals into broader context. Your greatest responsibility will be looking after the individuals reporting to you – coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel. As a hands on engineering leader, you will also contribute to the engineering and operational practices and bring in a continuous improvement mindset.

Team Scope

As a senior engineering manager, you will bring in your rich technical and leadership experience in driving a team of 2-3 scrum teams. The overall span of the team would be 10-20 and would be the front line manager role, to start with. As a senior leader, you will work closely with multiple principal engineers, mentor and coach engineers. You will not only drive impactful business outcomes, but also take part actively in driving the technical architecture. As a seasoned leader, you will bring in world class engineering excellence and operational excellence. You’ll also thrive in a challenging and growing business environment that has ambiguity, multiple global dependency footprint and diverse stakeholders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Our Leadership Operations team is a global team of over 70 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business. Leadership Operations operates as a centralised team, meaning you will report to a Team Manager who understands your craft as an EA and who will partner with you and your leaders.

Are you passionate about the Executive Assistant craft? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

Join us. We're hiring an Executive Assistant who will partner with leaders in our Markets & Transformations (M&T) org. M&T includes multiple functions including Product Management, Design, Strategy Business Operations and Corporate Development across our key markets: Agile & DevOps, Work Management, and IT Solutions.

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

This is a Senior Engineering Manager role in the Enterprise Cloud Platform in India.

• This team is primarily focused on ensuring that Atlassian cloud products such as Jira, Confluence, JSM, etc have high scale, highly reliable data movement capabilities. This platform not only helps our customers get one time data migration (from on-premise to cloud either from server, data center or competition such as asana) or on-going routine admin tasks (sandbox data clone, cloud to cloud data transformation, backup-restore)

• The team works on:

  • Platform capabilities to power customer-facing solutions/ experiences such as migration assitants (JCMA, CCMA), App Migrations, Routine Admin tasks (sandbox data clone, cloud to cloud data transformation, backup-restore)

  • Compliance initiatives across platform and product stacks ranging from cloud infrastructure to product experiences

  • Collaborating with Core Engineering, products and platform teams on high scale and high reliability transformative architecture viz. Kafka & Kafka Stream adoption.

  • Collaborating across teams to ensure adoption of world class engineering and operational practices.

  • Work across cloud platform and infrastructure services and provide a great developer experience for both our in house developers and 3rd party app developers

  • Collaboration/ Partnership across the Enterprise group and various Platform teams company to deliver key architecture outcomes for strategic programs

  • Be a change agent in bringing in industry standards in boosting velocity and engineering best practices

Responsibilities

As a Senior Engineering Manager, you will work closely with our design and product management as well as architecture teams to influence the direction of the product and plan the steps to get there. You'll be responsible for building effective teams, empowering them to achieve their goals, and putting those goals into broader context. Your greatest responsibility will be looking after the individuals reporting to you – coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel. As a hands on engineering leader, you will also contribute to the engineering and operational practices and bring in a continuous improvement mindset.

Team Scope

As a senior engineering manager, you will bring in your rich technical and leadership experience in driving a team of 2-3 scrum teams. The overall span of the team would be 12-20 and would be the front line manager role, to start with. As a senior leader, you will work closely with multiple principal engineers, mentor and coach engineers. You will not only drive impactful business outcomes, but also take part actively in driving the technical architecture. As a seasoned leader, you will bring in world class engineering excellence and operational excellence. You’ll also thrive in a challenging and growing business environment that has ambiguity, multiple global dependency footprint and diverse stakeholders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

WORK ON DEAL REGISTRATION PROGRAM, AN IMPORTANT ENDEAVOR FOR ATLASSIAN’S ESSENTIAL PARTNER PROGRAM.  WORK ON THE PROGRAM TO ENSURE THAT THE TEAM ACQUIRES THE NECESSARY RESOURCES TO BUILD THE PROGRAM AND SET UP THE FRAMEWORK. WORK ON THE IMPLEMENTATION OF THE DEAL REGISTRATION INTO ATLASSIAN’S SYSTEM, THE FINANCIAL APPROVALS, THE ENABLEMENT OF THE ACCOUNT MANAGERS AND THE CHANNEL MANAGERS, THE ENABLEMENT OF THE PARTNERS.  ENSURE THAT THE PARTNERS FOLLOW THE PROPER USAGE OF THE PROGRAM TO ENSURE ITS SUCCESS AND GROWTH. WORK ON THE DEAL REGISTRATION PROGRAM TO ENSURE THAT IT FOSTERS KEY ADVANTAGES FOR ATLASSIAN, INCLUDING REDUCED FRICTION BETWEEN DIRECT AND INDIRECT BUSINESS, AND WILL DECREASE THE PRICE BATTLE BETWEEN SOLUTION PARTNERS AND, WILL INCREASE ATLASSIAN’S REVENUE.  WORK ON THE PARTNER PROGRAM TO ENSURE THAT THEY DRIVE THE CREATION, EXECUTION, AND MANAGEMENT OF A SET OF PROGRAMS AND PROJECT BASED INITIATIVES FOR PARTNERS (SOLUTION PARTNERS, INTEGRATORS, AGGREGATORS/ & RESELLERS) IN THE AMERICAS, EMEA AND ASIA PACIFIC REGIONS (THESE PROGRAMS ARE RESPONSIBLE TO HELP BUILD A ROBUST ECOSYSTEM OF PARTNERS THAT WILL HELP POSITION, SELL, AND SERVICE ATLASSIAN’S PROPRIETARY PRODUCTS AND SOLUTIONS TO CUSTOMERS). COORDINATE BUSINESS SEGMENTS AND REGIONAL FIELD ORGANIZATIONS TO HELP DEVELOP & ENABLE THE CHANNEL PROGRAMS STRATEGY, WHILE ORCHESTRATING OPERATIONAL AND INFRASTRUCTURE REQUIREMENTS THAT MOTIVATE AND EXCITE CHANNEL PARTNERS.  WORK ON PROGRAMS SPANNING THE PARTNER LIFECYCLE SUCH AS DEMAND GENERATION, OPPORTUNITY REGISTRATION / MANAGEMENT, RECRUITMENT, DEVELOPMENT, & ENABLEMENT ACTIVITIES / EVENTS. BE FISCALLY RESPONSIBLE FOR PROGRAM UTILIZATION AND FORECASTING IN THE DEPARTMENT.  DRIVE THE PARTNER PROGRAM TO ENSURE THAT THEY BUILD A PROGRAM THAT HAS CHANNEL PARTNERS DELIGHTING CUSTOMERS, AND NOT JUST FOCUSING ON LICENSE SALES. WORK ON THE EVALUATION OF PARTNER CONTRIBUTION AND THE IMPACT MEASUREMENT OF PARTNER SERVICES ON CUSTOMER SATISFACTION AND CUSTOMER LIFETIME VALUE.  ENSURE THAT DEPARTMENT CAPTURES AND DETERMINES CREDIBLE VALUE OF INFLUENCE PARTNERS ON ATLASSIAN’S BUSINESS. WORK ON THE IMPLEMENTATION OF AN OPPORTUNITY REGISTRATION PROGRAM, AND DRIVE THE DESIGN AND IMPLEMENTATION OF CHANNEL PARTNER PROGRAMS ATLASSIAN NEEDS TO IMPLEMENT TO ACHIEVE OUR KEY RESULTS. WORK WITH CROSS-FUNCTIONAL TEAMS TO ENSURE THE PLANNING AND EXECUTION OF PROGRAM LAUNCHES AND ONGOING OPERATIONS IN ACCORDANCE WITH ATLASSIAN’S BUSINESS GOALS FOR BOTH PROPRIETARY PROGRAMS AND SOFTWARE SERVICES.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Join as a Senior Engineering Manager to lead a group of our cloud provisioning teams, reporting to the head of Tenant and Sharding Platform. Our teams are responsible for orchestrating the lifecycle of customer instances of all of Atlassian’s products. For example, when customers sign up to Jira dozens of back end systems are involved - databases need to be set up, shards need to be selected, user bases need to be created etc.. Cloud provisioning orchestrates that process reliably across the organisation. We are also responsible for managing other lifecycle events such as changing licenses, adding additional products or deleting or suspecting subscriptions.

Be a part of the ongoing growth in this area as we expand the platform to on board the many new products being developed, and evolve Cloud Provisioning to handle the new bundling and lifecycle requirements that flow from Atlassian’s System of Work, and fuel growth in the enterprise market.

Your Responsibilities Will Include

• Coaching and leading 3-4 managers and architects who report to you, supporting them in their professional development to unlock their potential, and encouraging them to step outside their comfort zone to grow and excel.

• Work with the organisation’s leadership team to deliver upon the strategic vision and plan for the platform and build quarterly plans to give your team direction.

• Be accountable for and lead effectiveness of the delivery of projects across your teams.

• Ensure operational excellence across the services you manage.

• Work with partners across Atlassian to understand our users needs and promote usage.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

WORK ON DEAL REGISTRATION PROGRAM, AN IMPORTANT ENDEAVOR FOR ATLASSIAN’S ESSENTIAL PARTNER PROGRAM.  WORK ON THE PROGRAM TO ENSURE THAT THE TEAM ACQUIRES THE NECESSARY RESOURCES TO BUILD THE PROGRAM AND SET UP THE FRAMEWORK. WORK ON THE IMPLEMENTATION OF THE DEAL REGISTRATION INTO ATLASSIAN’S SYSTEM, THE FINANCIAL APPROVALS, THE ENABLEMENT OF THE ACCOUNT MANAGERS AND THE CHANNEL MANAGERS, THE ENABLEMENT OF THE PARTNERS.  ENSURE THAT THE PARTNERS FOLLOW THE PROPER USAGE OF THE PROGRAM TO ENSURE ITS SUCCESS AND GROWTH. WORK ON THE DEAL REGISTRATION PROGRAM TO ENSURE THAT IT FOSTERS KEY ADVANTAGES FOR ATLASSIAN, INCLUDING REDUCED FRICTION BETWEEN DIRECT AND INDIRECT BUSINESS, AND WILL DECREASE THE PRICE BATTLE BETWEEN SOLUTION PARTNERS AND, WILL INCREASE ATLASSIAN’S REVENUE.  WORK ON THE PARTNER PROGRAM TO ENSURE THAT THEY DRIVE THE CREATION, EXECUTION, AND MANAGEMENT OF A SET OF PROGRAMS AND PROJECT BASED INITIATIVES FOR PARTNERS (SOLUTION PARTNERS, INTEGRATORS, AGGREGATORS/ & RESELLERS) IN THE AMERICAS, EMEA AND ASIA PACIFIC REGIONS (THESE PROGRAMS ARE RESPONSIBLE TO HELP BUILD A ROBUST ECOSYSTEM OF PARTNERS THAT WILL HELP POSITION, SELL, AND SERVICE ATLASSIAN’S PROPRIETARY PRODUCTS AND SOLUTIONS TO CUSTOMERS). COORDINATE BUSINESS SEGMENTS AND REGIONAL FIELD ORGANIZATIONS TO HELP DEVELOP & ENABLE THE CHANNEL PROGRAMS STRATEGY, WHILE ORCHESTRATING OPERATIONAL AND INFRASTRUCTURE REQUIREMENTS THAT MOTIVATE AND EXCITE CHANNEL PARTNERS.  WORK ON PROGRAMS SPANNING THE PARTNER LIFECYCLE SUCH AS DEMAND GENERATION, OPPORTUNITY REGISTRATION / MANAGEMENT, RECRUITMENT, DEVELOPMENT, & ENABLEMENT ACTIVITIES / EVENTS. BE FISCALLY RESPONSIBLE FOR PROGRAM UTILIZATION AND FORECASTING IN THE DEPARTMENT.  DRIVE THE PARTNER PROGRAM TO ENSURE THAT THEY BUILD A PROGRAM THAT HAS CHANNEL PARTNERS DELIGHTING CUSTOMERS, AND NOT JUST FOCUSING ON LICENSE SALES. WORK ON THE EVALUATION OF PARTNER CONTRIBUTION AND THE IMPACT MEASUREMENT OF PARTNER SERVICES ON CUSTOMER SATISFACTION AND CUSTOMER LIFETIME VALUE.  ENSURE THAT DEPARTMENT CAPTURES AND DETERMINES CREDIBLE VALUE OF INFLUENCE PARTNERS ON ATLASSIAN’S BUSINESS. WORK ON THE IMPLEMENTATION OF AN OPPORTUNITY REGISTRATION PROGRAM, AND DRIVE THE DESIGN AND IMPLEMENTATION OF CHANNEL PARTNER PROGRAMS ATLASSIAN NEEDS TO IMPLEMENT TO ACHIEVE OUR KEY RESULTS. WORK WITH CROSS-FUNCTIONAL TEAMS TO ENSURE THE PLANNING AND EXECUTION OF PROGRAM LAUNCHES AND ONGOING OPERATIONS IN ACCORDANCE WITH ATLASSIAN’S BUSINESS GOALS FOR BOTH PROPRIETARY PROGRAMS AND SOFTWARE SERVICES.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Your future team

Are you a maker who loves to build teams and products to solve real problems for customers? Atlassian is looking for a Senior Engineering Manager to join Product Engineering Organisation reporting into a Head of Engineering

As a Senior Engineering Manager, you will work with our product management and design teams to deliver incrementally, experiment to explore new ideas, and focus on continuous improvement in every aspect of what we do.

You will manage a group of 10-18 engineers and mentor and support them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

What you'll do

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Hire and grow your team members careers, participate in hiring planning and other budgeting exercises

• Enable your multi-functional team to ship features quickly and safely whilst managing a large team, providing them with the tooling and processes needed for success.

• Collaborate in technical/architectural discussions, provide direction and drive decision-making and operational excellence, encouraging innovation and quality.

• Be both a technical leader and people manager responsible for guiding your team to make solid technical decisions.

• Own the delivery of critical projects and help to coordinate the team’s work alongside your product management and design peers.

• Partner with leadership, stakeholders, cross-functional teams to drive outcomes aligned to company and organisational goals.

• Identify blockers, goals, success metrics ensuring awareness, OKR/roadmap, and expectations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leaders to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leaders - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Ensure capitalization of fixed assets adhere to company policy including reviewing of invoices, purchase orders and requisitions for correct coding

• Responsible for fixed assets identification, recording, valuation, accounting, and timely capitalization of capital projects

• Responsible for recording and processing fixed assets disposal and liaising with the business on details relating to the disposal

• Process monthly depreciation for all fixed assets

• Preparation of monthly, quarterly and annual fixed asset reconciliation and roll forward reports

• Preparation of monthly fixed asset tagging activities and liaising with assets custodians for tag numbers

• Preparation of quarterly and annual fixed assets flux analysis

• Preparation of quarterly impairment review

• Preparation of annual asset verification activities

• Conduct analysis related to fixed assets as requested by management

• Assist with the preparation of financial statements disclosures related to fixed assets

• Liaise with our external auditors and assist with the annual external audit, including timely attendance to audit requests such as preparation of supporting documentation and resolving questions from external auditors

• Perform timely and accurate reporting and reconciliation for assigned areas in accordance with our monthly close schedule

• Work closely with the Accounts Payable, Financial Planning & Analysis and Facilities team to attain accurate details regarding capital projects

• Strong understanding of fixed asset accounting

• Research and resolve accounting issues, and assist with application of IFRS and US GAAP accounting policies for assigned areas

• Assist in quarterly/year end SOX compliance

• Partner with the team to continuously improve system automation in an effort to help scale accounting operations

• Assist in other miscellaneous fixed asset projects as needed

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Field Operations team's mission is to support the global field advisory services teams with urgency, transparency, and accuracy. We're passionate about helping them scale and achieve their goals because their success is our success.

We're hiring a Field Operations Specialist for our Partner Program with a background in Customer Service and program support management. You will report to the Field Operations Team Lead based in the Philippines. Here, you'll provide the support for both of our internal teams and customers to support Partners. You will play an important part in supporting the adoption and use of Atlassian products, and will provide an important feedback loop into product and sales teams so we can continue to improve and refine our offerings.

Responsibilities

What you'll do

• You will use your background in B2B or B2C customer service to provide support for our internal sales team and external customers.

• You will demonstrate your customer support skills to delight both stakeholders and external customers.

• You are going to learn new systems and processes to support Partners.

• You will work with a geographically dispersed team and other departments to provide a seamless customer experience, including Sales, Finance, Channel Operations and Partner Program.

• You will aim to live the value of “Don’t #@!% the customer.”

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Philippines.

We have an opportunity for Senior IT Auditor to join the Internal Audit team in the Philippines. This role will be reporting to the Internal Audit Manager. You will be working across our SOC, SOX and operational audit programs, responsible for coordinating and executing audit activities across our global presence and helping us continually improve our technology processes and controls.

If you have experience in compliance programs at public companies and are looking to bring your knowledge and creativity to a rapidly growing, highly innovative technology company, we want you to join us!

In this role, you'll get to:

• Perform and document process walkthroughs, design and execute test procedures to ensure compliance to frameworks 

• Advise process owners regarding potential control or process enhancements

• Provide regular updates to Internal Audit Managers

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Machine Learning Scientist to join our Central AI team located in Bellevue WA. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

AS A MEMBER OF THE IT MARKETING TECHNOLOGY TEAM, SUPPORT AND MANAGE ATLASSIAN'S MARKETING AUTOMATION TOOLS AND THE EXECUTION OF ATLASSIAN'S INTEGRATED MARKETING PLAN. TRANSLATE THE MARKETING VISION INTO A TECHNOLOGY IMPLEMENTATION TO DELIVER ATLASSIAN'S MARKETING GOALS. DRIVE THE TECHNO FUNCTIONAL USE-CASES/WORK ENGAGEMENTS AND ARTICULATE THE BUSINESS REQUIREMENTS FROM A SOLUTION AND DELIVERY PERSPECTIVE. DRIVE THE MARTECH INITIATIVES THROUGH CLOSE COLLABORATION WITH BUSINESS STAKEHOLDERS BY DETAILING THE REQUIREMENTS AND DETERMINING DESIGN AND SPECIFICATIONS AROUND MAP, SYSTEM AND ITS INTEGRATION. PARTNER WITH CROSS GEO TEAMS TO STREAMLINE, OPTIMIZE AND EVOLVE THE MARKETING STACK AND PROCESSES BY BUILDING STRONG PARTNERSHIP AND DRIVING COLLABORATION ACROSS TECHNICAL AND FUNCTIONAL TEAM MEMBERS. BUILD AND INTEGRATE CUSTOM APPS AND THIRD PARTY VENDORS INTO ATLASSIAN'S MAP AS REQUIRED BY ALIGNING TO GDPR POLICIES AND SECURITY COMPLIANCE. WORK WITHIN THE MARTECH SPACE THAT INCLUDES MARKETING AUTOMATION PLATFORMS SUCH AS: SALESFORCE MARKETING CLOUD, AND MARKETA, FOR EMAIL MARKETING AND LEAD GENERATION. RESPONSIBLE FOR WEBSITE OPTIMIZATION, SEARCH ENGINE OPTIMIZATION, PAID SEARCH, PLATFORMS OF ADTECH, SEARCH ENGINE OPTIMIZATION, EVENTS AND CDP. RESPONSIBLE FOR VALUE REALIZATION OF EXISTING INVESTMENTS IN THE MARTECH SPACE THROUGH EVANGELIZING THE BEST IN CLASS SOLUTIONS AND FEATURES. MONITOR DATA QUALITY, DATA MIGRATION, AND DATA INTEGRATION, INCLUDING DATA ACCURACY AND COMPLETENESS ACROSS MARKETING SYSTEMS. MANAGE AND CONNECT MARKETING AND SALES TOOLS THAT SUPPORT DEMANDGEN PROGRAMS. SUPPORT TRAINING OF MARKETING SOFTWARE AND USER ADOPTION, PROVIDE TECHNICAL SUPPORT, DIAGNOSING AND RESOLVING PROBLEMS.

About Atlassian

Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Trello... that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.

Atlassian helps teams everywhere change the world. Our products are revolutionising the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.

About Cloud Transition Team

Atlassian's mission is to get our cloud-ready for every customer. As part of that vision, we want our SaaS offerings to be ready and widely adopted by enterprise customers. Enterprise customers make up the majority of our paid users and revenue.

The Cloud Transition organization is chartered to strengthen customer trust through enterprise-grade shared capabilities and delightful experiences.

As part of our cloud strategy, we are on a mission to get our SaaS offerings to be enterprise ready and widely adopted by enterprise customers. Our company goal of 100 million MAU requires mass adoption of our products by knowledge workers, which means building our mass adoption of our products by enterprises. Over the last three years, the Enterprise Transition team has laid the foundation to support enterprise customers with new offerings. In the next three years, we want to accelerate that adoption further to make our cloud-ready for every customer a reality.

The Enterprise Data Portability pillar within Cloud Transition organization primarily provides core features and platform capabilities to support large scale data movement within an enterprise to support various compliance requirements (data residency, backup-restore), cloud footprint optimisations (cloud-to-cloud migration or c2c) and trusted change (sandbox)

Enterprise customers consider the capability to move large amounts of data within and outside their cloud site as an important functionality for getting ready to use Atlassian's cloud offerings. Data portability today consists of different mechanisms and customer-facing features that allow the customers to manage their data in the form of cloud-to-cloud offerings, backup & restore and other import/export capabilities. It is a crucial part of our enterprise cloud readiness story and continues to be one of the top asks for cloud adoption.

With this program, we are trying to unify the platform and experience for the customers to guide them through the journey regarding what tools to use and when. It also encompasses providing a centralised data portability platform that can provide a skeleton to different feature teams in respective cloud products to easily integrate with the capabilities.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

We're looking for an experienced Design Leader to lead the Commerce Design Team. The Commerce Design team is driving a bold transformation program to support Atlassian's next wave growth. Our mission is to accelerate the Commerce platform transformation and scale up our billing infrastructure for the future to better serve our customers, advocates and partners. Reporting into the Head of Design for Ecosystem/Marketplace and Commerce, you'll lead a distributed team of Product and Content Designers all motivated to deliver cohesive billing experiences. The ideal candidate will have both a strong design background and experience with commerce platforms.

In this role you will

• Partner with leadership, stakeholders and cross-functional teams to create a user friendly billing experience for Atlassian customers, partners and internal teams.

• Lead multiple design projects from creation to execution and be responsible tying back to customer value delivery and outcomes

• Communicate design concepts and plans persuasively across different audiences and varying levels of the organization

• Identify success metrics for ensuring design solutions continue to deliver customer value

• Identify opportunities to enhance our admin experience and accelerate billing experiences at Atlassian

• You'll work with fellow Designers as well as Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our platform and ship high-quality work

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s ecosystem is a vibrant network of 1,800+ partners, and our Marketplace of over 5,700 apps just passed the $4B mark in lifetime revenue! Atlassian Forge—our cutting-edge cloud development platform—is redefining how developers build, integrate, and extend Atlassian’s cloud products.

We’re seeking a visionary Head of Developer Relations to lead our efforts in engaging and nurturing the global developer community. If you are passionate about fostering innovation, building strong developer ecosystems, and driving impactful change, join us at Atlassian and be a key player in shaping the future of Forge!

• Lead a high-performing team dedicated to building and nurturing relationships with the developer community.

• Own the education path for our community (not just the strategy, the execution path)

• Develop and implement strategies to engage, support, and grow the developer ecosystem around Atlassian products.

• Own the vision, strategy, and execution of developer advocacy programs, including events, content creation, and community engagement.

• Collaborate with product managers, engineers, content designers, and marketing specialists to ensure developers have the resources and support they need to succeed.

• Set team goals and key performance indicators that align with Atlassian’s mission and drive maximum impact on our developer community.

• Champion the developer community to internal Atlassian teams, and influence engineering and product management to prioritise changes needed by the developer community.

• Foster a culture of continuous improvement, innovation, and excellence within the Developer Relations team.

• Represent Atlassian at industry events, conferences, and meetups to build strong relationships with the developer community.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be working in the Global Business Resilience team, reporting to the Head of Business Resilience, within Governance, Risk, & Compliance. The Resilience team focuses on Crisis Management, Disaster Recovery, Business Continuity, and Emergency Management. We take a global approach to resilience while working and developing relationships locally.

The Governance, Risk, & Compliance department is a relatively small team with big impact. It is a high visibility group working with Atlassian business and technology teams across the globe. Our responsibilities include risk discovery and assessment, mitigation and controls oversight, compliance oversight, and reporting. Our purpose is to provide methodologies, structures, processes and oversight to allow effective identification, analysis, reporting, and management of risk throughout the environment. We work with virtually every team within the organization - Legal, Security, Marketing, Finance, Customer Support, Field Operations, all product groups, HR, the executive team, etc. We also collaborate with business partners, consultants, and directly with customers.

In this role, you will:

• Support the global crisis management program, ensuring its relevance and effectiveness for global operations, with considerations for handling crisis events in different time zones.

• Lead the development, execution, and continuous enhancement of crisis management and incident response strategies, including the creation of detailed plans and playbooks, tailored to accommodate global and local needs.

• Work with the team to spearhead comprehensive crisis management training and awareness programs, ensuring team members across the organization are well-prepared and knowledgeable about protocols, especially those relevant to cross-time zone crisis management.

• Develop and refine frameworks and methodologies designed to identify, analyze, assess, address, monitor, and report on risks that could impact operations locally in India, as well as globally, with a keen focus on enhancing cross-time zone crisis management capabilities.

• Champion the adoption of risk management frameworks and methodologies throughout the company, fostering a culture of preparedness and resilience.

Minimum Qualifications / Your background:

• Incident and Crisis Management: Hands-on experience in managing incidents and crises, showcasing the ability to make decisive actions under pressure and lead organizations through challenging situations.

• Resilience-Related Experience: Deep experience in designing, implementing, and managing comprehensive assurance strategies related to resilience (Business Continuity/Disaster Recovery, Crisis/Incident Management, and Emergency Management).

• Risk Management: Background in risk assessment and management, including familiarity with risk management frameworks and both qualitative and quantitative risk analysis techniques.

• Cross-functional Leadership: Demonstrated ability to lead and work effectively across different departments, driving organizational change and resilience practices through strong leadership and communication skills.

• Training and Exercises: Proven experience in developing, conducting, and evaluating resilience training programs and exercises to enhance organizational preparedness across various levels.

• Compliance and Assurance: Knowledge of and experience with compliance standards and frameworks related to resilience, such as ISO 22301, and leading assurance activities to ensure adherence.

Desirable Qualifications

• Bachelor's Degree: A bachelor's degree in Business Administration, Risk Management, Information Technology, Emergency Management, or a related field is typically required. This provides a solid academic foundation for the complexities of resilience and assurance roles.

• Master's Degree (Preferred): A master's degree in Information Technology, Communications, Risk Management, or a related field can be advantageous. While not always required, it can distinguish candidates by demonstrating advanced understanding and commitment to the field.

• 5+ Years of Experience in driving Crisis Management capabilities within a company with global operations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Data Engineering is a multi-faceted role, where you can have focused or broad set of responsibilities, including:

• Defining metrics

• Instrumenting logging

• Acquiring/ingesting data

• Architecting & modeling data

• Transforming data

• Ensuring data quality, governance, and enablement

• Alerting, visualization, and reporting

• Developing at scale and improving efficiency

Working at Atlassian India

Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Bitbucket, that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle. We call this TEAM anywhere.

Your future team: Search Platform

The Search Platform team is responsible for powering all of Rovo Search as well as search across all Atlassian products. Our mission is to make all our customers' data across Atlassian and third-party applications searchable securely and reliably through an insanely fast, globally scalable, enterprise grade search infrastructure.

In addition to unlocking enterprise knowledge through natural language search, much of Rovo AI also relies on search as a core capability for secure, flexible and quick access to relevant information which is instantly kept up-to-date. As the world of AI continues to move incredibly fast, so do we with our ‘ShipIt’ philosophy.

Your role

As a Senior Principal Software Engineer in the Search Platform team, you will help envision, build and evolve a cutting-edge platform for storing, indexing and searching massive volumes of unstructured data . You will use your deep expertise in search technologies and systems to solve some of our most complex problems including infrastructure, data and architectural challenges.

As a senior technical leader, you will be expected to lead other engineers to define our strategic technical direction, and to execute involved projects from design to launch. You will widely collaborate with other teams and leaders globally to influence, set expectations, gather inputs and communicate results. Your role is pivotal in identifying and driving step-change initiatives, ensuring Search and AI's transformative potential is realized across our offerings for all our customers.

Responsibilities:

• Collaborate with partner teams and internal customers to help define technical direction and OKRs for the Search Platform team.

• Collaborate with cross-functional teams to ensure seamless integration and deliver a world-class end-to-end search experience.

• Own key OKRs and end-to-end outcomes of critical projects in a microservices environment

• Champion best practices and innovative techniques for scalability, reliability, and performance optimizations.

• Own engineering and operational excellence for the health of our systems and processes. Proactively drive opportunities for continuous improvements and own key operational metrics.

• Continually drive developer productivity initiatives to ensure that we unleash the potential of our own team.

• Help hire and mentor engineers to build an open, innovative and operationally responsible culture.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Mission Director(MD) is a strategic PMO, Project management office, focusing on defining the path to cloud and managing customer cloud launch journey for our strategic customers. They are responsible for ensuring overall coordination of across SMEs within the business, ensuring customers achieve their cloud objectives and Atlassian value, and they will aggregate and prioritize product insights & feedback.

In practice, this involves coordinating Atlassian cross functional experts from Sales, CSS, R&D to deliver the best solution to the customer for their cloud adoption and migration journey.

• Take responsibility for strategic customers, build a path to cloud and organize and implement deliverables to meet established goals on time. Actively creates alignment between our customer objectives and broader Atlassian organizational goals;

• Has a strong understanding of customer segment needs, and reliably demonstrates the ability to align their work to address those needs. Regularly Drives action-oriented recommendations from customer data, research and findings. Isn’t afraid to challenge status quo..initiates action for change based on new customer insights

• Strategically communicates to both internal and external stakeholders; Champions and communicates the vision to peers and stakeholders with conviction, driving a shared understanding and commitment to our objectives, and inspiring others towards goal achievement.

• Drives information clearly, influences and shapes the audience/message and selects appropriate form(s) of communication; attentively listens and confirms understanding to effectively received information.

• Exhibits exceptional active listening skills, asking insightful questions to fully comprehend the customer needs and expectations, and ensuring all communication is clear and accurate.

• Proactively shares critical and relevant information with partners and stakeholders, fostering informed, efficient collaborations.

• Applying an understanding of the products and services provided, how each product works, and the business value it brings.

• Anticipates and aligns product knowledge with not only the explicit but also the unspoken, strategic needs of the customer.

• Articulates ways in which Atlassian's products/services can revolutionize customer's business, while enhancing operational efficiency and strategic growth.

• Proactively stays ahead of industry trends and innovations and integrates knowledge into strategic customer interactions and advisory roles.

• Proactively identifies key business problems and propose and deliver integrated, user focused solutions and experiences and applies creative thinking to address opportunities, define practical implementation of new ideas, processes, methods, products or solutions.

• Consistently designs new solutions, methods, and products, and ensures their successful implementation and integration into existing systems; Regularly initiates and leads new projects/activities and encourages a culture of innovation and continuous improvement

• Works with subject matter experts across disciplines to develop effective solutions and optimize processes, and also takes the initiative to share this knowledge and expertise with others, fostering a culture of continuous learning and improvement.

• Seek and embrace working with others to accomplish common goals and create positive team environments and consistently encourages teamwork and facilitates collaboration within the team.

• Demonstrates strong teamwork skills and consistently contributes to a collaborative team environment and influences others to value and engage in collaboration, fostering a supportive team culture.

• Shares improvements with their group which results in broader positive impact; Actively shares their knowledge and expertise through mentoring and coaching

Your future team

 We are looking for an Operations Manager to lead the Research Operations team. In this role, you will report into the Research Services Manager and lead a team of operations specialists all aiming to deliver a better time to insight for our researchers and our customers. You will have end to end accountability for delivery of high quality research services, including research participant recruitment, vendor and budget management, insights knowledge management, research learning and development services and more. You will partner with other Data and Insights teams and multiple teams across the company.

Atlassian's mission is to unleash the potential of teams all over the world. You will lead the efficient operations for scaling research services that not only inform our ultimate mission but feed the design, strategy and development of our products and platforms. You will join a smart, passionate team who work together to improve our research craft and help Atlassian build better experiences for our customers.

• Report to a Senior Research Manager and define the operational strategy for improving and scaling efficient, compliant research services for all Atlassians.

• Lead and develop a high-performing team of operations specialists.

• Develop key strategic support relationships with Data & Insights teams (CoEs), third party vendors and internal customers (Privacy, Procurement, Legal, Finance) to understand and implement service delivery best practices.

• Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business.

• Manage the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement strategies.

• Provide operations thought leadership and help develop business-oriented research services.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team: Search Platform

The Search Platform team is responsible for powering all of Rovo Search as well as search across all Atlassian products. Our mission is to make all our customers' data across Atlassian and third-party applications searchable securely and reliably through an insanely fast, globally scalable, enterprise grade search infrastructure.

In addition to unlocking enterprise knowledge through natural language search, much of Rovo AI also relies on search as a core capability for secure, flexible and quick access to relevant information which is instantly kept up-to-date. As the world of AI continues to move incredibly fast, so do we with our ‘ShipIt’ philosophy.

Your Role

As a senior engineering manager, you will own a part of the mission for the overall Search Platform team and will be fully responsible for their outcomes. From designing the right goals in collaboration with product managers, senior engineers and partner team leads, to executing and delivering them for our customers - the buck stops with you. You will be responsible for building the highest performing teams consisting of deeply skilled and highly motivated engineers, empowering and enabling them to exceed their own potential. In pursuit of our ambitious mission, you will also be the primary architect of the culture in your team, aligned with our core values, focused on innovation and excellence.

Our vision of a world-class, unified search platform which enables us to deliver cutting edge capabilities including hybrid search over enterprise data at massive scale, fundamentally depends on a rock solid engineering and operational foundation. You will help hire, develop and work closely with senior engineers to actively drive technical solutions and architecture, and own the quality of decision making along with their long-term outcomes. In order for us to be the best, we will need to learn fast and keep up to date with emerging technologies and research in Search & AI. As a senior technical leader in this team, you will act as a role model for continuously upgrading deep technical skills, engineering judgment and strong operational rigour.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian, Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Our office is in Seoul, South Korea, but we offer flexibility for eligible candidates to work remotely across South Korea. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle. 

About the team:

At Atlassian, we help teams turn ideas into reality with our world-class collaboration tools. Atlassian Support Engineers work directly with our customers by troubleshooting, debugging, and answering questions about our products to ensure that we always provide legendary service. We have recently set up a new entity in South Korea to provide Korean-language support to our biggest local customers and are looking to hire a rockstar team.

The Senior Support Engineer is a part of our Cloud Migrations & Support team, dedicated to offering advanced support and product expertise to our largest customers. This role involves working closely with Atlassian colleagues worldwide, including Cloud Migrations Managers, Support Engineers, and Product and Engineering teams to provide high-quality assistance for our customers. You will be reporting to the Manager of the Cloud Migrations & Support team.

We're looking for engineers with a degree of empathy for the customer experience and know how to successfully de-escalate difficult situations with customers. Also, as a Senior Support Engineer, you should demonstrate the ability to mentor other support engineers to grow their technical and troubleshooting skills. Success in this role requires self-motivation, a commitment to learning, strong customer service and technical problem-solving abilities, and a willingness to tackle challenges. The ideal candidate must be available during standard Korean business hours and occasionally on weekends to meet business needs.

Our Senior Support Engineers play a crucial role in providing advanced support and product expertise to our enterprise customers, whether they are transitioning from On-premise/Data Center Atlassian products to Atlassian Cloud or require technical support with our cloud products. These engineers improve the customer experience by troubleshooting and offer online and offline assistance by identifying, diagnosing, reproducing, and resolving technical issues in a timely manner.

• Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, root cause analysis, and transparency within and across teams

• Escalate issues in a timely manner according to Standard Operating Procedures

• Provide technical support through different channels (tickets, phone calls, and screen shares) with customers, jumping on calls as needed to provide updates

• Be the point person in handling escalations, using your soft skills and your knowledge as a subject matter expert, to help resolve issues for our customers

• Perform case reviews to identify trends and improvement areas, allowing you to develop action plans for support engineers

• Use your operational experience to identify trends, guide team tactics, and contribute to continuous improvement projects

• Understand customer use cases and advocate for their needs to influence feature requests and bug fixes

• Create and review knowledge-based articles, standard operating procedures and best practices, and documentation for both end-users and the global support team

• Ramp up quickly on new technologies and how to use them in a customer-facing environment

• Work with our diverse teams, sharing best practices, driving operational improvements, and living our Atlassian values

• Occasional weekend shift rotation required 

• Influence customer and/or local partner team to follow best practices and work directly with them to help migrate their Atlassian products from On-prem to Cloud

• Engage support teams across multiple regions and/or functions within Atlassian like Customer Success, Sales, Engineering for best outcomes towards the customer’s migration project

• Participate in release readiness activities

Atlassian is looking for a passionate data analyst who will power-up our teams to derive even more meaningful insights from our data. Is that you?

You love working a job that can change at a moment's notice. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our team is looking for someone who is passionate about data, a self-starter, highly organised, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

As part of the Atlassian Corporate Engineering (ACE) team at Atlassian, your role will unlock the potential of every team within the company. The ACE team delivers advanced technology and solutions that empower Atlassian teams to excel in their respective missions:

1. Develop data-driven features using AI/ML to enable efficiencies and innovation for our Sales, Support, Finance and Marketing personas.

2. Build GTM solutions that fuel the growth of the Atlassian business.

3. Ensure success of important business decision-making processes by delivering enterprise-grade solutions across finance, commerce, people and workplace domains.

As a Technical Program Manager reporting to a Head of TPM on the ACE team you will define product/program technical strategy. You will create long-term vision for the team and associated roadmap for your areas of ownership. You will build consensus among partners. You will use deep domain and technical expertise to ensure success of large cross organization programs. You will demonstrate a comprehensive understanding of fundamental challenges, shape technical requirements and collaborate with partners to develop comprehensive solutions. You will influence solution architecture to meet the latest needs of the business and contribute to programs and process across organizational boundaries.

What you'll do

• Define the strategic goals for areas owned, communicate value proposition to partners and ensure support.

• Anticipate challenges, create long-term vision and associated road map for areas of ownership.

• Take ownership of strategic but ambiguous plans, bring clarity by translating them to well defined goals that engineering teams can achieve.

• Provide technical leadership on engineering programs and lead the end to end the delivery of complex programs across multiple teams, balancing the right tradeoffs and ensuring successful outcomes.

• Use deep technical skills and domain knowledge to influence department leaders on strategic direction.

• Define and track improvement to metrics for quality and performance across complex projects involving many teams.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

About Atlassian

Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Bitbucket, that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.

About ITSM Team

IT Service Management (ITSM) is one of the fastest growing products of Atlassian. Through this solution, we are helping technical and non-technical teams centralize and streamline service requests, respond to incidents, collect and maintain knowledge, manage assets and configuration items, and more. Specifically this team within ITSM works on using cutting-edge AI and machine learning algorithms to automate IT operational tasks, troubleshoot problems, and reduce mental overload for oncall engineers and alike. By weaving Generative AI into our product we revolutionise AIOps by moving from a traditional reactive troubleshooting-based system to a proactive problem-solving approach. Our AI models are designed to evolve over time through continuous learning making them more robust, accurate, and resilient.

What you will do

As a Principal Engineer on the ITSM team, you will get the opportunity to work on cutting-edge AI and ML algorithms that help modernize IT Operations by reducing MTTR (mean time to resolve), and MTTI ( Mean time to identify). You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input, and communicate results.

In this role, you'll get the chance to:

• Shape the future of AIOps: Be at the forefront of innovation, shaping the next generation of AI-powered operations tools that predict, prevent, and resolve IT issues before they impact our customers

• Master Generative AI: Delve into the world of generative models, exploring their potential to detect anomalies, automate responses, and personalize remediation plans

• Become a machine learning maestro: Hone your skills in both supervised and unsupervised learning, constructing algorithms that analyze mountains of data to uncover hidden patterns and optimize system performance

• Collaborate with diverse minds: Partner with a brilliant team of engineers, data scientists, and researchers, cross-pollinating ideas and learning from each other's expertise

• Make a tangible impact: Your work will directly influence the reliability and performance of Atlassian's critical software, driving customer satisfaction and propelling our business forward. This is an extremely high-visibility role

• Routinely tackle complex architectural challenges, spar with other principal engineers to build ML pipelines and models that scale for thousands of customers

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems.

• Develop leadership skills: You'll have the opportunity to mentor junior engineers, guide projects, and partner across engineering teams to take on company-wide initiatives spanning multiple projects.

Our tech stack is primarily Python/Java/Kotlin built on AWS.

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Engineer to join our Search Relevance group in Central AI department. The Central AI organisation constructs the fundamental infrastructure, data pipeline, frameworks, models, search and other capabilities to expedite AI feature development throughout the entire company.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organisation do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you'll do:

• Pioneer the development of search relevance capabilities to meet the needs of the AI wave

• Drive large, complex projects autonomously, from technical design to launch

• Contribute to ongoing feature development, specialising in search functionality and be the domain expert on search and relevance related technologies

• Solve architecture challenges, apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Partner across engineering teams to tackle company-wide initiatives

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in Australian Eastern time.

We're looking for a Principal Backend Software Engineer to join the Control Plane team within Atlassian's Transactional Data Platform org. This is a recently formed team, and you will join as a technical lead, responsible for driving multiple large streams of work to deliver a unified control plane for all data plane services. You will report to the Senior Engineering Manager for the Control Plane team.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Act as a technical lead for the team, responsible for setting technical direction that fulfils on our org-level and company level business priorities

• Work across multiple streams within the team, as well as collaborate with peers in other teams across the org and Atlassian

• Establish strong operational muscle within the team, and set a standard for our Atlassian value of Don't F the Customer

• Contribute to features, project delivery, and go on-call for the team's services

• Guide and mentor more junior engineers

• Contribute toward a culture of trust and high performance

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Your Future Team

We are looking for a Design Architect to be a key leader in the JSM (Jira Service Management) Design team. In this role, you will report into the Head of Design, JSM, and join an organization consisting of multiple teams across India, Australia, and Turkey. As a senior individual contributor, you'll lead strategic design work all aiming to improve product experiences across the service management suite. You will partner with other JSM designers and design managers, and multiple design teams across the company to create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on our customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What You’ll Do

• Scan the product landscape for big opportunities to improve experiences using data and heuristics. Lead strategic vision and conceptual design outcomes to drive those opportunities across the service management landscape

• Apply your systems thinking and ability to understand complex relationships between various products, channels, features to drive better design outcomes

• Have a strong skillset in visual and interaction design which enables you to visually communicate your work for influence and impact

• Create new experience models to help JSM implement emerging capabilities such as AI, video, and more

• Lead design projects from creation to execution and be responsible for tying back to customer value delivery and outcomes

• Identify success metrics ensuring design solutions continue to deliver customer value

• Work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products, define wider growth strategy for JSM, and ship high-quality work

• Bring perspective and needs of JSM design to larger strategic design projects

• Contribute to design initiatives outside JSM design, and help improve overall design capability at Atlassian

• Lead craft for JSM - drive design reviews, design crits and be the design craft leader and coach to other designers to help raise the bar

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Role

This is an exciting Principal Engineer role, where innovation and product engineering is valued. You'll work with product managers, designers and architects across several teams. You'll work across the full stack with Generative AI technology to deliver features and projects on the product.

You'll partner with many product feature teams that are based across regions, bringing your hands on experience and technical expertise to change with teams and build new capabilities.

You'll be a hands-on engineer and will be accountable for both front-end and back-end-related technical challenges. You will be needed to navigate with ease between shipping fast and look at things holistically from an overall engineering perspective.

We are expanding our army of Full-Stack Principal Engineers, and needless to say you will have enough guidance, challenges, and growth opportunities as you partner with the best in the industry.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Atlassian is looking for a talented Principal Machine Learning Engineer to join one of our Sydney engineering teams in Jira Cloud called “Jira AI“. Our team is responsible for shaping the future of workflow collaboration in Jira with AI. As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience in AI and Machine Learning which will lead us towards delivering great value to our customers. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

As a Principal Machine Learning engineer, you will drive the development and implementation of cutting-edge machine learning algorithms and training sophisticated models, as well as collaborate with our cross-functional team to build the new AI functionalities into Jira. Your daily responsibilities will encompass a broad spectrum of tasks, such as designing system and model architectures, conducting rigorous experimentation and model evaluations, providing guidance to emerging ML engineers and upskilling the team in ML. Your role is pivotal, stretching beyond these tasks to ensure AI's transformative potential unleashes even more potential from team collaboration through Jira.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Do you love security architecture and uplifting security maturity of products , platforms and infrastructure? Are you excited at the prospect of enabling thousands of Atlassian product and platform developers to improve the security of their applications and infrastructure and ultimately improve the security of millions of users that use Atlassian products? If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

You will be expected to:

• Collaborate with cross functional teams to architect various security controls and translate them for engineering implementation.

• Collaborate with technical leadership in Product organisations and provide technical leadership to identify and adopt anti-abuse measures, maintain compliance and adhere to different regulatory requirements.

• Own security architecture and provide technical guidance to multiple teams.

• Evangelise security best practices and measure adoption of security capabilities by engineering teams through security metrics

• Become subject matter expert in your domain (anti-abuse) and amplify your knowledge across the company

• Promote automation and drive our security teams to equip the engineering partner teams with the latest tools, techniques and methodologies to build secure products by default.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

• You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India. This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Solve complex architecture challenges, apply architectural standards and use them on new projects

• Become subject matter expert in your domain (anti-abuse and trust engineering) and amplify your knowledge across the company

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members of the larger team

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. This is a remote position. To help our teams work together effectively, this role requires you to be located in India.

We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

• You'll be part of the Trust Engineering (Anti-Abuse) Team and report to a Senior Engineering Manager.

• We have teams in the USA, Australia, New Zealand, and this will be our expansion to India. This team is responsible for building and operating mature platforms/software systems to improve the entire company's security and trust & safety posture.

• If you are passionate about improving security, trust & safety, and combating abuse, this role presents a unique opportunity to make a meaningful impact!

What you'll do

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Solve complex architecture challenges, apply architectural standards and use them on new projects

• Become subject matter expert in your domain (anti-abuse and trust engineering) and amplify your knowledge across the company

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members of the larger team

• Lead abuse incidents and guide product and platform engineering teams on best practices that your team helps to define

• Write automation and rules for detecting and responding to abuse on our platform

Over View

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. Interviews are conducted virtually, a part of being a distributed-first company. A part of onboarding activities may be conducted in person at our office.

To help our teams work together effectively, this role requires you to be located in Japan.

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.

As an SMB Scaled Sales Associate (SSA) at Atlassian, your role encompasses a wide array of tasks. These include customer discovery, opportunity qualification, deal shaping, quoting, terms structuring, preliminary financial analysis, contract management, booking, and more.

Primarily conducted through digital channels like web meetings or emails, your focus is on serving small and medium-sized businesses (SMBs) in Japan. The SMB sector might not have a deep understanding of Atlassian and its products. Therefore, the Scaled Sales Associate (SSA) plays a crucial role in identifying important clients to drive revenue growth and nurturing customer relationships to facilitate business deals. These tasks are conducted in tight collaboration with our team of product experts and marketing professionals.

Responsibilities

What you'll do

• Handling Atlassian’s core cloud products, clearly communicating the company's mission and the value each solution offers to customers.

• Achieve the quarterly set sales target amount.

• Drive the outbound strategy to pinpoint potential future clients and present the value propositions that Atlassian can offer in a customized format aligned with the customer's journey stage. This involves nurturing leads generated by the marketing department's Demand Generation efforts, strengthening customer interest, and converting them into actionable opportunities.

• In the designated territory, engage with numerous customers mainly through web conferences, emails, and other communication channels. Address customer inquiries, gather potential challenges in their business operations, identify areas where Atlassian solutions can be applied, and discover business opportunities.

• Collaborate with the Product Advocate (Pre-Sales Engineer) to address any technical questions or inquiries prior to completing a purchase.

• Using SFDC, efficiently managing meeting logs, adding and advancing opportunities, and managing until closing.

• Collaborating with Product Advocate, develop and deliver door-knocking content for exploring the New Logo.