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The job opportunity is for a Senior Solutions Consultant at Zendesk, primarily focused on the North Europe region. The role involves collaborating with sales, marketing, and product teams to align software solutions with customer needs, while also building trusted relationships with decision-makers. Candidates should have over five years of experience in a presales or consulting role, as well as strong communication skills and a general understanding of emerging technologies like AI and automation. The position emphasizes a mix of independent work and teamwork, with a hybrid work model allowing both in-office and remote flexibility. Zendesk promotes diversity and inclusion in its hiring practices and offers a supportive work environment for personal and professional growth.