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The Poland-based job posting lists an annual base salary range of zł257,000 to zł385,000, with actual compensation based on relevant capabilities, experience, and other factors, and potential bonuses or benefits to be communicated at the offer stage. Zendesk describes itself as the intelligent heart of customer experience, powering billions of conversations for well-known brands. The company supports a hybrid work model that combines in-person collaboration at Zendesk offices with the flexibility to work remotely part of the week. Zendesk may use AI or automated decision systems to screen or evaluate applications in line with company guidelines and applicable law, and it is an equal opportunity employer committed to diversity, equity, and inclusion. The organization provides accommodations for applicants with disabilities and disabled veterans, and US-based applicants can access EEO rights information via a link; for accommodations, email peopleandplaces@zendesk.com.

Zendesk is seeking an Accountant to join its EMEA Finance team in Poland, responsible for general ledger activities and supporting statutory reporting and compliance. The role involves preparing monthly local-currency accounts under US GAAP and corporate policies, compiling the monthly financial package with variance commentary, performing balance sheet reconciliations, calculating accruals, and coordinating with the shared services team on fixed assets, prepayments, and accounts payable, plus VAT, cash flow forecasting, and internal controls. Requirements include a professional accounting qualification or degree in Accounting/Finance, at least 1 year of relevant general ledger experience, international accounting exposure, strong Excel, independence, organization, and excellent English. The Poland base salary is PLN 106,000 to 160,000 per year, with potential bonuses and a broad benefits package including hybrid work (two days per week in Kraków), extended stay options, development funds, medical and life insurance, wellbeing resources, family-forming support, and LTIP bonus and Recharge Leave. Zendesk emphasizes a collaborative, diverse, and inclusive global workplace with flexible, hybrid working options, AI screening policies, equal opportunity employment, and opportunities for growth and innovation.

Zendesk is looking for a Staff Data Engineer to shape the data foundation for product analytics, owning data models, semantic layers, and cross-team standards across the company. The role involves owning and evolving the product analytics data architecture, defining modeling, data quality, and pipeline standards, translating ambiguous product problems into scalable data solutions, building reliable real-time and batch pipelines, and leading cross-team schema standardization to improve performance, scalability, and cost efficiency. It also includes establishing data testing, monitoring, and SLAs to ensure high data trust, and providing technical leadership through mentorship and design reviews that influence engineering direction beyond the immediate team. AI is expected to be a core component, with the use of AI-assisted tools to accelerate development and outputs, while applying strong data engineering judgment to validate and productionize AI outputs and identify opportunities to embed AI into data workflows and analytics. Qualifications include 8+ years in data/analytics engineering, deep SQL and analytics data modeling, experience with modern data stack tools (dbt, Airflow, Snowflake), strong system design and cross-team influence, and excellent communication; the role is hybrid with a Poland annualized base salary range of zł309,000–zł463,000 plus potential bonuses and benefits, and Zendesk emphasizes diversity and inclusion.