The job is for a Senior Fullstack Engineer at Zendesk AI Agents, working on frontend and backend with cross-functional collaboration to deliver fast, reliable features and a strong user experience.
You’ll be at the forefront of AI product development, responsible for building, testing, and rapidly iterating to scale to Zendesk’s massive user base.
Responsibilities include maintaining and developing the platform with TypeScript and React, proposing architectural improvements, modularizing components, building user-friendly frontend apps for conversation design and automation, and staying current with tools and best practices.
The ideal candidate is a communicative, product-minded engineer with strong TypeScript/React skills (or similar), a testing-first mindset, performance awareness, and a willingness to mentor others and continuously learn.
Success is measured by contributions to frontend architecture and performance, shipping features that solve real customer problems, and influencing product direction, all within Zendesk’s inclusive, hybrid-work culture that may use AI in screening and which provides accommodations for applicants with disabilities.
