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GitLab is an open-core software company providing a comprehensive AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to empower collective contributions to software development. The Customer Success Architect (CSA) role focuses on building consultative relationships with customers, aligning GitLab's platform with their business objectives, and facilitating customer success throughout their journey. CSAs are expected to leverage their expertise in DevSecOps practices to assist customers in overcoming challenges and achieving measurable goals. GitLab supports its team with benefits that promote well-being, flexible work arrangements, and a commitment to equal opportunity employment. The company encourages diverse candidates to apply, regardless of whether they meet all listed qualifications, fostering an inclusive hiring process.

GitLab is an open-core software company that offers a comprehensive AI-powered DevSecOps platform, aiming to enable widespread contributions to software development among over 100,000 organizations. The company emphasizes collaboration and innovation within its team and products, encouraging members to utilize AI to improve efficiency and impact. Mid-Market Account Executives play a crucial role in managing customer relationships and guiding projects to meet business goals within the mid-market segment. Key responsibilities include supporting prospects, analyzing sales outcomes, maintaining pipeline accuracy, and contributing customer feedback to product development. GitLab promotes a flexible, remote work environment and is committed to diversity and equal opportunity in hiring practices.