Paid Only It & Helpdesk Statistics / Addons
Paid Only It & Helpdesk Addons / Statistics
Top Selling Addons
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Scroll Viewport for Confluence
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Exalate Connector for Jira, Issue Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
vLinks - Easy Issue Linking
by DC Factory
Create semantic structures the easy way. Easy issue picker and issue link creator via a custom field
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Backbone Issue Sync for Jira
by K15t
Jira to Jira integration - sync Jira issues across multiple Jira instances
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Revyz Data Manager for Jira (Backup, Restore, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Elements Copy & Sync - clone Jira issues
by Elements
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Agile Tools & Filters for Jira Software
by eXtensi
Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Atlas CRM - Customers and Sales in Jira
Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira
Asset Management for Jira - IT Assets & License Manager
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji
Queues for Jira & JSM
by Deviniti
Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust
Actions for Jira Service Management
by Deviniti
Allow customers to edit their service requests on the Customer Portal
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Theme Extension for Jira Service Management
by Hexygen Inc.
Create a Customer Portal in Jira Service Management that reflects your brand
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction
My Requests Extension for Jira Service Management
by Hexygen Inc.
Organize My Requests page to find, filter and manage customer requests with ease
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)
by Multiplier
Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM
Exporter - Export Issues to Excel CSV PDF
by Deiser
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
Mobile for Jira
An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices
Advanced Microsoft Teams Confluence Connector
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Links Hierarchy - Track Agile hierarchies' progress & status
Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Customer Satisfaction Survey for Jira
"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Outlook Email for Jira
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Extended Schemes for Jira
by Develocenter
Control visibility of Priorities, Resolutions and Link Types
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Revyz Data Manager for Confluence
by Revyz
Secure Confluence Cloud data with automated backup & granular recovery of your data
Feature Bundle – Boost Customers UX on portal
⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution
Easy Issue Templates for Jira
by AppLiger
Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
User Management - License & User Deactivator for Jira
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Smart Forms for Jira
by SaaSJet
📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type
Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud
by JiBrok
Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
HelpDesk+ AI-Powered Slack Support
by Appfire
Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform
Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
WeCom (WeChat Work) for Jira Service Management
by DragonSoft
WeCom (WeChat Work) Connector for Jira Service Management
STAGIL Assets (Advanced links management & Data model)
Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Koji – Chatbot powered by Generative AI
by Konverso
Automate customer support across channels with Konverso powered by Generative AI
Ultimate Customizer for Jira Service Management
by aety aps
Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements
User Management - License & User Deactivator for Confluence
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Atlas CRM - Customers in Confluence
Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
ChatGPT for Confluence AI Chat
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Snipe-IT for Jira (Asset Management, IT Assets, ITSM)
A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
Jira Boards
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
SLA Time and Report for Jira (Define & Track SLA goals)
by SaaSJet
🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
Elevator - Smart Issue Assignment
Escalate issues to on-call teams. Intelligently distribute work to service teams. Awesome notifications and automation
Approval Path for Jira
Elevate Your Jira Approvals Beyond Built-in Limitations
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Google to Jira (Gmail, Calendar, Drive, Chrome)
A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons
Microsoft Intune Importer for JSM Assets
by Pio
Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune
Slack Integration for Jira
Make Jira faster and delightful to use by bringing the power of Jira to Slack
Issue Forms for Confluence
Extended and elegant Jira integration. Create, edit and display Jira issues / tickets on Confluence pages
Customer Case - Jira Support & Feedback
Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal
Teamworkx Issue Picker for Jira
Pick and link issues based on predefined JQL and link type including the copy of field values and various display options
Doublecheck for Jira Service Management
by Accxia-US
“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer
Issue Reminders
by The Starware
Coordinate issues with automatic time based notifications
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Approvals – Advanced Issue Acceptance
by Deviniti
Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions
Switch User (SU) for Jira
Be the user you seek
Smart Questions and Answers
The flexible way to build a questions and answers based community forum
OmniChat for Jira Service Management
Integrate WhatsApp, SMS, or Viber into Jira Service Management, and be with your customers at every touch-point of their journey
Permission Management for Confluence
by Smateso GmbH
Permission Management simplifies admin work! Manage permissions for multiple spaces in a single step and save time
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Mattermost Connector for Jira
by J Soft
Mattermost, Jira, Jira Service Desk, Automation
Help (a.k.a. Conditions Validator)
by Deviniti
Guide users through your workflow with a variety of hints for optimal clarity and user experience
DingTalk for Jira
by DragonSoft
DingTalk for Jira is a mobile terminal plug-in that binds DingTalk users with JIRA users through configuration information
Outlook Meetings for Jira
Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Report Builder: Jira Tool for your Report and Dashboard
Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work
🔗 Issue Merger - Better incident management
No more duplicate issues. Merge similar tickets easily, in every scenario
Approval Path for Confluence
Take your Approval Management in Confluence to the next level
Search fields gadget
Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool
Manage Inactive Users for Confluence
Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports
BeyondTrust Remote Support integration for Jira
Integrated Remote Support for JIRA Ticketing System
HelpDesk for Jira (Customer Portal & SLA & OLA)
by Teamlead
HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more
Vivid Trace for Jira
by Vivid Inc.
Visualize issues and links from end to end -- and shine light on dependencies and blockers as simple, natural graphs
Metadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Top Rated Addons
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Automation for Jira
by Atlassian
Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
Scroll Viewport for Confluence
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Templating.app🚀Issue Templates & Project Templates for Jira
All-in-one Jira templates: Summary & Description Templates, Issue Templates, Ticket Templates, Board Templates & Project Templates
Elements Copy & Sync - clone Jira issues
by Elements
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Feature Bundle – Boost Customers UX on portal
⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Exalate Connector for Jira, Issue Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Atlas CRM - Customers and Sales in Jira
Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Backbone Issue Sync for Jira
by K15t
Jira to Jira integration - sync Jira issues across multiple Jira instances
Easy Issue Templates for Jira
by AppLiger
Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description
STAGIL Assets (Advanced links management & Data model)
Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels
Agile Tools & Filters for Jira Software
by eXtensi
Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools
Queues for Jira & JSM
by Deviniti
Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust
Mobile for Jira
An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices
Deliver | Project (Time, Costs, Expenses) Tracker for Jira
by Mindpro
Plan, track, and manage your project costs, expenses, budget and team timesheets with a flexible solution for Jira
Switch User (SU) for Jira
Be the user you seek
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Asset Management for Jira - IT Assets & License Manager
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Sync | Azure AD, Okta, Active Directory Attributes for Jira
by Mindpro
Sync and display external user attributes from Azure AD, Okta, and Google across your Jira projects portfolio, issues & requests
Zendesk to Jira Service Management
The easiest method to migrate data from Zendesk to Jira Service Management
SLA Time and Report for Jira (Define & Track SLA goals)
by SaaSJet
🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Google to Jira (Gmail, Calendar, Drive, Chrome)
A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons
Actions for Jira Service Management
by Deviniti
Allow customers to edit their service requests on the Customer Portal
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Smart Comments for Jira
Experience Atlassian-Style Efficiency with Threaded Comments. Customize Comment Templates on Issues. Use AI for comment creation
My Requests Extension for Jira Service Management
by Hexygen Inc.
Organize My Requests page to find, filter and manage customer requests with ease
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Customer Satisfaction Survey for Jira
"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990
Smart Forms for Jira
by SaaSJet
📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Approval Path for Jira
Elevate Your Jira Approvals Beyond Built-in Limitations
Exporter - Export Issues to Excel CSV PDF
by Deiser
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
Links Hierarchy - Track Agile hierarchies' progress & status
Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Slack Integration for Jira
Make Jira faster and delightful to use by bringing the power of Jira to Slack
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Atlas CRM - Customers in Confluence
Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails
HelpDesk for Jira (Customer Portal & SLA & OLA)
by Teamlead
HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more
Customer&Organization Management-customer context for agents
Give your service desk agents data they need: complete customers context right in Jira
Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
🔗 Issue Merger - Better incident management
No more duplicate issues. Merge similar tickets easily, in every scenario
Theme Extension for Jira Service Management
by Hexygen Inc.
Create a Customer Portal in Jira Service Management that reflects your brand
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Revyz Data Manager for Jira (Backup, Restore, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Unread Issues for Jira (Highlight issues)
by Teamlead
Recognize unread and overdue issues
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Slack Connector for Jira by Jsoft
by J Soft
Slack , Slack Jira Server, Slack Connector
Out Of Office Assistant
Reassign your tasks automatically when you are away
Issue Reminders
by The Starware
Coordinate issues with automatic time based notifications
Advanced Microsoft Teams Confluence Connector
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Metadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Telegram to Jira Connector
The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Jira Boards
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
Multi Level & Tree Fields
by Almbase
Multi Level & Tree Fields
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Bug Watcher Notifications
by META-INF KFT
Enhanced 3-in-1 notifications - email, in-app, desktop - to follow the relevant changes and avoid the annoying flood of emails
External Data for Confluence
Visualize external data in confluence cloud as Table, Template, Chart by REST API, database, MSSQL, Postgres, Salesforce, Azure
Manage Inactive Users for Jira
Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports
AutoPage (Create pages in Confluence from Jira Issues)
Link Jira to Confluence and sync documentation for reporting, knowledge & project management. Also works with automation for Jira
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Mirrorlake Pivot Charts
Lots of different pivot tables and charts to analyse, report and manage your issues
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Extended Schemes for Jira
by Develocenter
Control visibility of Priorities, Resolutions and Link Types
Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)
by Multiplier
Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
ChatGPT for Confluence AI Chat
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Snipe-IT for Jira (Asset Management, IT Assets, ITSM)
A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management
PowerPlantUML
by Alan Gibson
True integrated development environment for PlantUML power users
Smart Questions and Answers
The flexible way to build a questions and answers based community forum
Help (a.k.a. Conditions Validator)
by Deviniti
Guide users through your workflow with a variety of hints for optimal clarity and user experience
SAML/OAuth SSO for JSM Customers
by miniOrange
SSO Integration with Helpdesks(customer portals): Allow external customers to access tickets only after login via Single Sign-On
Koji – Chatbot powered by Generative AI
by Konverso
Automate customer support across channels with Konverso powered by Generative AI
Hubspot Integration for Jira [Bi directional issue sync]
Jira <-> Hubspot Integration: Convert HubSpot Tickets and Deals into Jira Issues. Works with Jira Cloud and Data Center
Doublecheck for Jira Service Management
by Accxia-US
“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer
User Management by Toros
by Toros
Mass user deactivation & group assignment. Reduce costs by locating inactive users and bulk delete them at once
Lineup | Cross-Project Queues for Jira & JSM
by Mindpro
Build, track, and manage cross-project queues with issues from multiple Jira and JSM projects in a central hub for all teams
Encryption, Security & 2FA for Jira
Team Secrets encrypts, protects & secures your private fields & files with bank grade encryption & 2FA / 2-factor authentication
GitProtect.io Backup for Bitbucket
Manageable Bitbucket backup that brings peace of mind and protects your source code, hours of work (and $) against any failure
Report Builder: Jira Tool for your Report and Dashboard
Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work
Checklist for Jira Cloud (Enterprise)
by Appbox.ai
Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist
Issue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Assets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Most Installed Addons
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Exalate Connector for Jira, Issue Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Scroll Viewport for Confluence
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
Backbone Issue Sync for Jira
by K15t
Jira to Jira integration - sync Jira issues across multiple Jira instances
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Elements Copy & Sync - clone Jira issues
by Elements
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Easy Issue Templates for Jira
by AppLiger
Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Atlas CRM - Customers and Sales in Jira
Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Asset Management for Jira - IT Assets & License Manager
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
Exporter - Export Issues to Excel CSV PDF
by Deiser
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
My Requests Extension for Jira Service Management
by Hexygen Inc.
Organize My Requests page to find, filter and manage customer requests with ease
Queues for Jira & JSM
by Deviniti
Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust
Google to Jira (Gmail, Calendar, Drive, Chrome)
A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
Mobile for Jira
An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices
Links Hierarchy - Track Agile hierarchies' progress & status
Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale
Actions for Jira Service Management
by Deviniti
Allow customers to edit their service requests on the Customer Portal
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Snipe-IT for Jira (Asset Management, IT Assets, ITSM)
A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
Theme Extension for Jira Service Management
by Hexygen Inc.
Create a Customer Portal in Jira Service Management that reflects your brand
Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Discord for Jira
by Firnity
Integrate Discord and Jira with real-time notifications, ticket submission, issue preview and issue creation directly in Discord
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Assets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Issue Reminders
by The Starware
Coordinate issues with automatic time based notifications
Email&Tasks for Jira Cloud and Gmail Integration
by SaaSJet
Jira & Google integration: create Jira tasks from your Gmail & Chrome tabs to enhance task management using AI mail handler
Feature Bundle – Boost Customers UX on portal
⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Smart Forms for Jira
by SaaSJet
📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type
Templating.app🚀Issue Templates & Project Templates for Jira
All-in-one Jira templates: Summary & Description Templates, Issue Templates, Ticket Templates, Board Templates & Project Templates
SLA Time and Report for Jira (Define & Track SLA goals)
by SaaSJet
🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Advanced Microsoft Teams Confluence Connector
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Agile Tools & Filters for Jira Software
by eXtensi
Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools
Switch User (SU) for Jira
Be the user you seek
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
Revyz Data Manager for Jira (Backup, Restore, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
PowerPlantUML
by Alan Gibson
True integrated development environment for PlantUML power users
Issue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Customer Satisfaction Survey for Jira
"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
STAGIL Assets (Advanced links management & Data model)
Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels
🔗 Issue Merger - Better incident management
No more duplicate issues. Merge similar tickets easily, in every scenario
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management
Atlas CRM - Customers in Confluence
Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence
Outlook Email for Jira
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Customer&Organization Management-customer context for agents
Give your service desk agents data they need: complete customers context right in Jira
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Out Of Office Assistant
Reassign your tasks automatically when you are away
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Report Builder: Jira Tool for your Report and Dashboard
Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud
by JiBrok
Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features
⏳ Issue Scheduler - plan recurring tasks
Don’t miss anything. Schedule recurring tasks with zero effort – let it be done automatically
Issue Templates for Jira Cloud
Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
FAQ for Confluence
by VECTORS
Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
Last Login Monitoring for Confluence
by Smateso GmbH
Last Login Monitoring helps you to free up licenses and save money by finding out when users last logged in
External Data for Confluence
Visualize external data in confluence cloud as Table, Template, Chart by REST API, database, MSSQL, Postgres, Salesforce, Azure
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Smart Questions and Answers
The flexible way to build a questions and answers based community forum
Issue Sync Pro
by Deviniti
Synchronize issues across multiple Jira instances. Simplify the exchange of information between departments and companies
GitProtect.io for Jira (Backup, Restore&DR, Data Management)
The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance
Approval Path for Jira
Elevate Your Jira Approvals Beyond Built-in Limitations
Loom+ for Confluence
by Apps+
Sync and embed Loom alongside notes or images in one beautiful tab macro
ITSM Language Translation for JSM Translate Customer Request
Automatic translation of customer tickets and agent replies. Boost Jira Service Management with a multi language customer portal
Graphy | ITSM & SLA Charts, Reports, Dashboards for Jira
by Mindpro
Ready-to-use (ITSM & SLA) metrics, custom charts, & rich filters for cross-project teams build interactive Jira and JSM dashboards
Checklist for Jira Cloud (Enterprise)
by Appbox.ai
Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist
Telegram to Jira Connector
The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement
Comment Custom Fields for Jira
Searchable comment custom fields for reports and JQL such as comment count, first and last comment for Jira & JSM cloud
Revyz Configuration Manager for Jira
by Revyz
Fast, No-code configuration management for Jira Cloud with the added security of config backups
Microsoft Intune Importer for JSM Assets
by Pio
Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune
HelpDesk+ AI-Powered Slack Support
by Appfire
Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform
Slack Connector for Jira by Jsoft
by J Soft
Slack , Slack Jira Server, Slack Connector
ChatGPT for Confluence AI Chat
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Search fields gadget
Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool
User Management - License & User Deactivator for Jira
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Extended Schemes for Jira
by Develocenter
Control visibility of Priorities, Resolutions and Link Types
Ultimate Customizer for Jira Service Management
by aety aps
Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements
Customer Case - Jira Support & Feedback
Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal
EasyTime Automatic Tracker for Jira Time Tracking
Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights
BulkOps Pro
BulkOps Pro is your go to tool for bulk user management on Jira. Perform bulk delete Jira users or bulk create Jira users
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Most Recently Updated Addons
Permission Management for Confluence
by Smateso GmbH
Permission Management simplifies admin work! Manage permissions for multiple spaces in a single step and save time
AutoPage (Create pages in Confluence from Jira Issues)
Link Jira to Confluence and sync documentation for reporting, knowledge & project management. Also works with automation for Jira
Snipe-IT for Jira (Asset Management, IT Assets, ITSM)
A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields
Links Hierarchy - Track Agile hierarchies' progress & status
Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale
Maps, Locations and Territories for Service Desks
by 67 talents
View issues on map with addresses and markers and manage field work in Jira Service Management
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Elements Copy & Sync - clone Jira issues
by Elements
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Outlook Meetings for Jira
Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk
Outlook Email for Jira
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
GitProtect.io for Jira (Backup, Restore&DR, Data Management)
The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance
Issue Printer for Jira
Print your issues for your agile wallboard, digitally or on paper
In-App Customer Portal Notifications for Confluence
by Twinit
Enhancement for In-App Customer Portal Notifications to receive notifications from Confluence
In-App Customer Portal Notifications for Jira
by Twinit
Enhance your Customer Portal with In-app notifications
ChatGPT for Confluence AI Chat
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Kudos - Employee Recognition and Rewards for Jira
Employee recognition matters
EasyTime Automatic Tracker for Jira Time Tracking
Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
SLA Time and Report for Jira (Define & Track SLA goals)
by SaaSJet
🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team
ServiceNow Connector for Jira (Two-way Sync)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Real-time Jira ServiceNow integration. Sync issues in Jira and ServiceNow incidents & other entities automatically
🔮 Duplicate AI > Find & Merge Duplicate Issues
Takes care of duplicates in your project backlog & queues, so you can focus on meaningful work
Prism Syntax Highlighter for Confluence
by weweave
Source code syntax highlighting for 260+ languages supporting code download, line highlighting, fullscreen, copy & paste and more
Smart Forms for Jira
by SaaSJet
📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type
Feature Bundle – Boost Customers UX on portal
⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution
Automated User Cleanup & Deactivation for Jira
by Kantega SSO
Highly configurable, automated/scheduled, DORA compliance, user activity scanning and cleanup
Actions for Jira Service Management
by Deviniti
Allow customers to edit their service requests on the Customer Portal
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Salesforce <-> Jira Connector | Bi-Directional Sync | Getint
Salesforce Jira Connector. Sync Jira issues with Salesforce instance. Bi-directional integration for workflow improvement
ClickUp Integration for Jira [Bi directional issue sync]
ClickUp Jira integration / migration. Auto-sync tasks, issues, statuses, and comments. Secure bidirectional integration
Hubspot Integration for Jira [Bi directional issue sync]
Jira <-> Hubspot Integration: Convert HubSpot Tickets and Deals into Jira Issues. Works with Jira Cloud and Data Center
Azure Sync for Jira Assets
Keep your Azure data imported in Jira Assets for better visibility and control over your IT resources
User Management - License & User Deactivator for Jira
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Agent Assist - AI copilot for JSM Agents
Intelligent Assistance to accelerate ticket resolution
Electronic Signature for Jira
by Deviniti
Require electronic signatures to execute issue transitions and changes to comply with CFR 21 part 11
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Alert Catcher - Zabbix SIEM integration with Jira
Connect your SIEM (Security Information and Event Management) with Jira. Support connection with McAfee, Zabbix, Paessler PRTG
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Graphy | ITSM & SLA Charts, Reports, Dashboards for Jira
by Mindpro
Ready-to-use (ITSM & SLA) metrics, custom charts, & rich filters for cross-project teams build interactive Jira and JSM dashboards
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Approvals – Advanced Issue Acceptance
by Deviniti
Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions
Mobile for Jira
An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices
Google to Jira (Gmail, Calendar, Drive, Chrome)
A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons
Automation for Jira
by Atlassian
Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Snipe-IT Importer for JSM Assets
by Pio
Import Assets, Licenses, Accessories, Consumables, Components, Users, Groups, Companies, and Departments from your Snipe-IT
STAGIL Issue Templates for Jira
Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow
Customer Case - Jira Support & Feedback
Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
STAGIL Assets (Advanced links management & Data model)
Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels
Customer Satisfaction Survey for Jira
"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990
Zones
Easily Manage Access for Customers and Suppliers and Responsiblities for Teams
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Happy Desk
by InsightViz
Transform Your Service Desk with Happy Desk: Advanced Sentiment Analysis for Customer Satisfaction
Calculated and other custom fields(JBCF) for Jira DC/Cloud
by JiBrok
A large set of different fields. DC: ToDo,Shared Components,Formula... DC/Cloud: Last comment,Sort by parent, Who was assignee etc
Time between dates for Jira Cloud
by JiBrok
Set the start and end dates. The app will calculate the time between them, how much time has passed and how much is still left
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Issue Lock for Jira (who's editing)
by aety aps
Let an issue be locked down for edit, one user at a time
Telegram to Jira Connector
The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Backup Projects for Jira
Backup Projects for Jira enables you to backup your Jira Cloud projects or export your data in a CSV format
Content Retention Manager for Confluence
by Opus Guard
Easy information governance in Confluence
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Issue Preview for Jira
Get the information you need faster by simply hovering over the issue key
HelpDesk for Jira (Customer Portal & SLA & OLA)
by Teamlead
HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
HR Surveys for Jira Service Management
Drive Workplace Success – Empowered by Employee Feedback
FAQ for Confluence
by VECTORS
Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
Out Of Office for Jira
Pack your bags, not your tickets with Out of Office for Jira
Surveys for Jira Service Management
Enhance customer satisfaction with tailored surveys in Jira Service Management
Speech to Text for Jira
by Simplify
Simplify transcribe voice to text in Jira. Seamlessly enhance collaboration with vocal input for comments and descriptions
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Exalate Connector for Jira, Issue Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub
Extended Schemes for Jira
by Develocenter
Control visibility of Priorities, Resolutions and Link Types
Meetings for Jira
by Doitb
Book rooms/spaces, schedule meetings, manage appointments
Assets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Manage Inactive Users for Jira
Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports
Scroll Viewport for Confluence
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
Report Builder: Jira Tool for your Report and Dashboard
Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Support Time Contract Management for JSM
by view26 GmbH
Support time contract management right in Jira Service Management
Service Scheduler for JSM
Reduce time scheduling service appointments, simplify agents’ time management and customers pick times that work for them
Easy Issue Templates for Jira
by AppLiger
Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Issue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Mail History
Audit your outgoing emails
My Requests Extension for Jira Service Management
by Hexygen Inc.
Organize My Requests page to find, filter and manage customer requests with ease
Lineup | Cross-Project Queues for Jira & JSM
by Mindpro
Build, track, and manage cross-project queues with issues from multiple Jira and JSM projects in a central hub for all teams
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Switcher for Jira (Easy impersonation)
by Teamlead
See Jira with your user’s eyes: switch user to provide quick support and check access and permissions
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Asset Management for Jira - IT Assets & License Manager
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
HelpDesk+ AI-Powered Slack Support
by Appfire
Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform
HelpDesk+ for Microsoft Teams
by Appfire
Empower your team and delight your customers with a seamless integration between Microsoft Teams and Jira Service Management
Advanced Microsoft Teams Confluence Connector
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
External Data for Confluence
Visualize external data in confluence cloud as Table, Template, Chart by REST API, database, MSSQL, Postgres, Salesforce, Azure
Smart AI for Jira
Unleash AI power in Jira to analyze tickets, suggest solutions, and boost workflows
Issue Reminders
by The Starware
Coordinate issues with automatic time based notifications
Custom Fields ++ for Jira
by The Starware
Custom Fields with modern look & feel and REST API
CLI for Jira
by The Starware
You can access all the power of Jira from the command line
Roadmap & Idea Portal for Jira Service Management
Build what matters most. Collaborate with your customers, get their votes & feedback to come up with a compelling product roadmap
Checklist for Jira Cloud (Enterprise)
by Appbox.ai
Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
AI Image to Text
Save time and errors by effortlessly extracting text from images using AI