Paid Only It & Helpdesk Statistics / Addons
Paid Only It & Helpdesk Addons / Statistics
Top Selling Addons
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Scroll Viewport for Confluence (Help Centers & Doc Sites)
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
Exalate Connector for Jira, Work Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
vLinks - Easy Issue Linking
by DC Factory
Create semantic structures the easy way. Easy issue picker and issue link creator via a custom field
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Deep Clone for Jira
Clone projects, issues & epics. Bulk Clone. Copy project templates & recurring tasks. Migrate issues & projects between instances
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Backbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
Revyz Data Manager for Jira (Backup, Deploy, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Elements Copy & Sync (clone issues, projects and epics)
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Agile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Atlas CRM - Customers and Sales in Jira
Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales
Asset Management for Jira (IT Assets & License Manager)
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Access Management & Identity Governance for Okta & Azure AD
by Multiplier
Automate employee lifecycle workflows in JSM. Streamline onboarding, offboarding, access requests and access reviews
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Queues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
Exporter for Jira (Export issues to Excel and CSV)
by Deiser
Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Links Hierarchy - Track Agile Hierarchies' Progress & Status
Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale
My Requests Extension for Jira Service Management
by Deviniti
Let customers organize My Requests page to find, filter and manage requests with ease
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
Actions for Jira Service Management
by Deviniti
Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times
Theme Extension for Jira Service Management
by Deviniti
Create a Customer Portal in Jira Service Management that reflects your brand
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Mobile for Jira
An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices
Customer Satisfaction Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
view26 Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
Outlook Email for Jira (Integration, Templates, Automation)
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
Revyz Data Manager for Confluence
by Revyz
Secure Confluence Cloud data with automated backup & granular recovery of your data
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Feature Bundle – Extension for Customer Portal
Make the JSM portal great with customer actions. A new way to self-service, every day
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Easy Issue Templates for Jira
by AppLiger
Create issues swiftly with Jira issue templates. Restore Epics structure, sub-tasks, work items. Fill summary & description | SOC2
User Management - License & User Deactivator for Jira
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
AI for Confluence Cloud
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Ultimate Customizer for Jira Service Management
by aety aps
Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements
Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud
by JiBrok
Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features
HelpDesk+ AI-Powered Slack Support
by Appfire
Bridge Slack and Jira with conversational ticketing - automate requests and simplify ITSM workflows in one smooth flow
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
Extended Schemes for Jira
by Develocenter
Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management
Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)
by SaaSJet
Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type
OnLink - HR and Identity Connectors for Jira & JSM Assets
by Onward
Native connectivity from dozens of HR and IAM systems to Jira and Assets
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Approval Path for Jira
Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Atlas CRM - Customers and Sales in Confluence
Get the #1 Native CRM for Confluence. Log interactions from Gmail & Outlook. Link Confluence pages to customers and sales
STAGIL Assets (Link & Relation Management, JSM Procurement)
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Microsoft Intune Importer for JSM Assets
by Pio
Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune
User Management - License & User Deactivator for Confluence
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
Work Management for Jira
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)
Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Koji: AI Agents for Confluence and JSM
by Konverso
Give superpowers to your teams with AI Agents
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
SLA Time and Report for Jira
by SaaSJet
🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights
Out Of Office Assistant
Reassign your tasks automatically when you are away
Reminders
by The Starware
Coordinate issues with automatic time based notifications
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
Easy Clone for Jira Cloud
Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk
Google to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
Permission Management for Confluence
by Smateso GmbH
Permission Management simplifies admin work! Manage permissions for multiple spaces in a single step and save time
Doublecheck for Jira Service Management
by Accxia-US
“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer
Teamworkx Issue Picker for Jira
Pick and link issues based on predefined JQL and link type including the copy of field values and various display options
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Elevator - Smart Issue Assignment
Escalate issues to on-call teams. Intelligently distribute work to service teams. Awesome notifications and automation
Slack Integration for Jira
Make Jira faster and delightful to use by bringing the power of Jira to Slack
Issue Forms for Confluence
Extended and elegant Jira integration. Create, edit and display Jira issues / tickets on Confluence pages
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Smart Questions and Answers
The flexible way to build a questions and answers based community forum
Approvals – Advanced Issue Acceptance
by Deviniti
Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions
Templating.app🚀Project Templates & Issue Templates for Jira
by Seibert
Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001
GitProtect.io for Jira (Backup, Restore&DR, Data Management)
The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance
OmniChat for Jira Service Management
Integrate WhatsApp, SMS, or Viber into Jira Service Management, and be with your customers at every touch-point of their journey
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
WeCom (WeChat Work) for Jira Service Management
by DragonSoft
WeCom (WeChat Work) Connector for Jira Service Management
Outlook Meetings for Jira
Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests
Issue Lock for Jira (who's editing)
by aety aps
Let an issue be locked down for edit, one user at a time
Service Pack for Agents
Fix your Service Operations and expedite Incident Resolution
Merge Agent for Jira (JSM Queue & Backlog Issue Merger)
Merge Agent simplifies the process of combining Jira issues and any issue content. Efficient Issue merger for your JSM tickets
Help (a.k.a. Conditions Validator)
by Deviniti
Guide users through your workflow with a variety of hints for optimal clarity and user experience
Report Builder: Custom Reports and Dashboards for Jira
Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more
SAML/OAuth SSO for JSM Customers
by miniOrange
SSO Integration with Helpdesks(customer portals): Allow external customers to access tickets only after login via Single Sign-On
Multi Level & Tree Fields
by Almbase
Multi Level & Tree Fields
Top Rated Addons
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Scroll Viewport for Confluence (Help Centers & Doc Sites)
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
Automation for Jira
by Atlassian
Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Templating.app🚀Project Templates & Issue Templates for Jira
by Seibert
Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Deep Clone for Jira
Clone projects, issues & epics. Bulk Clone. Copy project templates & recurring tasks. Migrate issues & projects between instances
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Exalate Connector for Jira, Work Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more
Feature Bundle – Extension for Customer Portal
Make the JSM portal great with customer actions. A new way to self-service, every day
SLA Time and Report for Jira
by SaaSJet
🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights
Elements Copy & Sync (clone issues, projects and epics)
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Easy Clone for Jira Cloud
Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Queues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Atlas CRM - Customers and Sales in Jira
Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales
Asset Management for Jira (IT Assets & License Manager)
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji
Easy Issue Templates for Jira
by AppLiger
Create issues swiftly with Jira issue templates. Restore Epics structure, sub-tasks, work items. Fill summary & description | SOC2
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Backbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
STAGIL Assets (Link & Relation Management, JSM Procurement)
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Actions for Jira Service Management
by Deviniti
Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times
Agile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Mobile for Jira
An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Deliver - Budget, Timesheets & Cost Tracker for Jira
by Mindpro
Plan, track, and manage your project costs, expenses, budget, and team timesheets with a flexible solution for Jira
Approval Path for Jira
Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects
Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)
by SaaSJet
Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Sync - Azure AD (Entra), Okta, OneLogin attributes for Jira
by Mindpro
Sync and display user attributes from Entra ID (Azure AD), Okta (and more) across Jira projects, issues, or JSM portal
Google to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
My Requests Extension for Jira Service Management
by Deviniti
Let customers organize My Requests page to find, filter and manage requests with ease
Smart Comments for Jira
Experience Atlassian-Style Efficiency with Threaded Comments. Customize Comment Templates on Issues. Use AI for comment creation
Multi Level & Tree Fields
by Almbase
Multi Level & Tree Fields
Exporter for Jira (Export issues to Excel and CSV)
by Deiser
Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Customer Satisfaction Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Revyz Data Manager for Jira (Backup, Deploy, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
view26 Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
Links Hierarchy - Track Agile Hierarchies' Progress & Status
Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale
Slack Integration for Jira
Make Jira faster and delightful to use by bringing the power of Jira to Slack
Perspective | Custom Attributes for Jira
Transform scattered information into valid context. New perspective, easier interpretation
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
Service Pack for Agents
Fix your Service Operations and expedite Incident Resolution
Atlas CRM - Customers and Sales in Confluence
Get the #1 Native CRM for Confluence. Log interactions from Gmail & Outlook. Link Confluence pages to customers and sales
HelpDesk for Jira (Customer Portal & SLA & OLA)
by Teamlead
HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Theme Extension for Jira Service Management
by Deviniti
Create a Customer Portal in Jira Service Management that reflects your brand
Access Management & Identity Governance for Okta & Azure AD
by Multiplier
Automate employee lifecycle workflows in JSM. Streamline onboarding, offboarding, access requests and access reviews
Out Of Office Assistant
Reassign your tasks automatically when you are away
Unread Issues for Jira (Highlight issues)
by Teamlead
Recognize unread and overdue issues
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Slack Connector for Jira by Jsoft
by J Soft
Slack , Slack Jira Server, Slack Connector
AI for Confluence Cloud
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot
Work Management for Jira
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
Manage Inactive Users for Jira
Clean up / Save Licenses for Inactive users & Deactivate / remove security groups for users who left company with users reports
SAML/OAuth SSO for JSM Customers
by miniOrange
SSO Integration with Helpdesks(customer portals): Allow external customers to access tickets only after login via Single Sign-On
Reminders
by The Starware
Coordinate issues with automatic time based notifications
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
Metadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
AutoPage (Creates pages in Confluence with Jira issues)
by Seibert
Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically
Telegram to Jira Connector
The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Bug Watcher Notifications
by META-INF KFT
Enhanced 3-in-1 notifications - email, in-app, desktop - to follow the relevant changes and avoid the annoying flood of emails
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
External Data for Confluence
Visualize external data as table or charts from SQL databases (Snowflake, Azure), Salesforce, SharePoint, or JSON / HTML REST APIs
Issue Templates for Jira Cloud
Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates
Mirrorlake Pivot Charts
Lots of different pivot tables and charts to analyse, report and manage your issues
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Extended Schemes for Jira
by Develocenter
Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management
Help (a.k.a. Conditions Validator)
by Deviniti
Guide users through your workflow with a variety of hints for optimal clarity and user experience
Smart Questions and Answers
The flexible way to build a questions and answers based community forum
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)
Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields
Report Builder: Custom Reports and Dashboards for Jira
Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more
GitProtect.io Backup for Bitbucket
Manageable Bitbucket backup that brings peace of mind and protects your source code, hours of work (and $) against any failure
Koji: AI Agents for Confluence and JSM
by Konverso
Give superpowers to your teams with AI Agents
GitProtect.io for Jira (Backup, Restore&DR, Data Management)
The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance
Doublecheck for Jira Service Management
by Accxia-US
“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer
User Management by Toros
by Toros
Mass user deactivation & group assignment. Reduce costs by locating inactive users and bulk delete them at once
Issue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Encryption, Security & 2FA for Jira
Team Secrets encrypts, protects & secures your private fields & files with bank grade encryption & 2FA / 2-factor authentication
Lineup – Queues and Requests Hub for Jira & JSM
by Mindpro
Manage issues from multiple Jira and JSM projects, all from a single, unified queue hub for cross-functional teams
Checklist for Jira (Enterprise)
by Appbox.ai
Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist
Most Installed Addons
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Deep Clone for Jira
Clone projects, issues & epics. Bulk Clone. Copy project templates & recurring tasks. Migrate issues & projects between instances
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Exalate Connector for Jira, Work Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Scroll Viewport for Confluence (Help Centers & Doc Sites)
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
Backbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Elements Copy & Sync (clone issues, projects and epics)
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Easy Issue Templates for Jira
by AppLiger
Create issues swiftly with Jira issue templates. Restore Epics structure, sub-tasks, work items. Fill summary & description | SOC2
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Atlas CRM - Customers and Sales in Jira
Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Exporter for Jira (Export issues to Excel and CSV)
by Deiser
Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more
Asset Management for Jira (IT Assets & License Manager)
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji
My Requests Extension for Jira Service Management
by Deviniti
Let customers organize My Requests page to find, filter and manage requests with ease
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
Google to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
Queues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
Easy Clone for Jira Cloud
Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Actions for Jira Service Management
by Deviniti
Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times
Mobile for Jira
An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)
Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields
Links Hierarchy - Track Agile Hierarchies' Progress & Status
Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
view26 Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
Theme Extension for Jira Service Management
by Deviniti
Create a Customer Portal in Jira Service Management that reflects your brand
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Templating.app🚀Project Templates & Issue Templates for Jira
by Seibert
Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001
Discord for Jira
by Firnity
The Most Powerful Discord Integration: Real-Time Jira Notifications, Tickets, Issue Management and more
Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)
by SaaSJet
Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Email&Tasks for Jira Cloud and Gmail Integration
by SaaSJet
Jira & Google integration: create Jira tasks from Gmail & Chrome tabs using AI. Automatically turn emails and meetings into issues
Reminders
by The Starware
Coordinate issues with automatic time based notifications
Feature Bundle – Extension for Customer Portal
Make the JSM portal great with customer actions. A new way to self-service, every day
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Assets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
Revyz Data Manager for Jira (Backup, Deploy, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
SLA Time and Report for Jira
by SaaSJet
🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Merge Agent for Jira (JSM Queue & Backlog Issue Merger)
Merge Agent simplifies the process of combining Jira issues and any issue content. Efficient Issue merger for your JSM tickets
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Agile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Issue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot
Customer Satisfaction Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Service Pack for Agents
Fix your Service Operations and expedite Incident Resolution
Atlas CRM - Customers and Sales in Confluence
Get the #1 Native CRM for Confluence. Log interactions from Gmail & Outlook. Link Confluence pages to customers and sales
STAGIL Assets (Link & Relation Management, JSM Procurement)
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Outlook Email for Jira (Integration, Templates, Automation)
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Report Builder: Custom Reports and Dashboards for Jira
Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
GitProtect.io for Jira (Backup, Restore&DR, Data Management)
The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance
Issue Templates for Jira Cloud
Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Out Of Office Assistant
Reassign your tasks automatically when you are away
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Perspective | Custom Attributes for Jira
Transform scattered information into valid context. New perspective, easier interpretation
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Microsoft Intune Importer for JSM Assets
by Pio
Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune
AI for Confluence Cloud
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud
by JiBrok
Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
⏳ Issue Scheduler - plan recurring tasks
Don’t miss anything. Schedule recurring tasks with zero effort – let it be done automatically
FAQ for Confluence (Frequently Asked Questions & Answers)
by VECTORS
Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
Revyz Configuration Manager for Jira (Deploy, Sandbox)
by Revyz
Fast, No-code configuration management for Jira Cloud with the added security of config backups
External Data for Confluence
Visualize external data as table or charts from SQL databases (Snowflake, Azure), Salesforce, SharePoint, or JSON / HTML REST APIs
Advanced Bulk Edit for Jira (Replace Text & Change Content)
Bulk Edit thousands of issues at once. Bulk change watchers, summary, description. Replace text. Add comments, custom field values
Loom+ for Confluence
by Apps+
Sync and embed Loom alongside notes or images in one beautiful tab macro
Smart Questions and Answers
The flexible way to build a questions and answers based community forum
Issue Sync Pro
by Deviniti
Synchronize issues across multiple Jira instances. Simplify the exchange of information between departments and companies
ITSM Language Translation for JSM Translate Customer Request
Automatic translation of customer tickets and agent replies. Boost Jira Service Management with a multi language customer portal
Approval Path for Jira
Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects
STAGIL Traffic Lights for Jira
Next level status reporting in Jira - ideal for project reports and assets in your IT Service Management CMDB
Last Login Monitoring for Confluence
by Smateso GmbH
Last Login Monitoring helps you to free up licenses and save money by finding out when users last logged in
Comment Custom Fields for Jira
Searchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters
Checklist for Jira (Enterprise)
by Appbox.ai
Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist
Scribe+ Embed for Confluence
by Apps+
Fast embed Scribe guides like a pro with beautiful tabs in Confluence
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Dynamic Custom Fields for Jira (Enhanced JQL Search Filters)
Create computed custom fields with Jira expressions or templates. Use them as JQL extensions for filters, statistics, and reports
HelpDesk+ AI-Powered Slack Support
by Appfire
Bridge Slack and Jira with conversational ticketing - automate requests and simplify ITSM workflows in one smooth flow
Roadmap & Idea Portal for Jira Service Management
Build what matters most. Collaborate with your customers, get their votes & feedback to come up with a compelling product roadmap
Surveys for Jira Service Management
Enhance customer satisfaction with tailored surveys in Jira Service Management
ClickUp Integration for Jira (2-Way ClickUp Connector)
Jira ClickUp Integration: Auto-Sync Tasks with Jira Work Items, Statuses, and Comments. 2-Way Sync. Premium Migration Feature
Extended Schemes for Jira
by Develocenter
Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management
BulkOps Pro
BulkOps Pro is your go to tool for bulk user management on Jira. Perform bulk delete Jira users or bulk create Jira users
Graphy - Custom Charts, ITSM Reports, Dashboards (JSM, Rovo)
by Mindpro
Pre-built ITSM Metrics, Custom Charts, and Rich Filters for IT, Ops, and Support teams build cross-project reports powered by Rovo
Most Recently Updated Addons
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Deliver - Budget, Timesheets & Cost Tracker for Jira
by Mindpro
Plan, track, and manage your project costs, expenses, budget, and team timesheets with a flexible solution for Jira
BeyondTrust Remote Support integration for Jira
Integrated Remote Support for JIRA Ticketing System
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Zones
Easily Manage Access for Customers and Suppliers and Responsiblities for Teams
FAQ for Confluence (Frequently Asked Questions & Answers)
by VECTORS
Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
External Data for Confluence
Visualize external data as table or charts from SQL databases (Snowflake, Azure), Salesforce, SharePoint, or JSON / HTML REST APIs
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
DingTalk for Jira
by DragonSoft
DingTalk for Jira is a mobile terminal plug-in that binds DingTalk users with JIRA users through configuration information
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Service Portal for Jira
by CURVC Corp.
The Service Portal for Jira is a product that supports service requests for Jira users
Koji: AI Agents for Confluence and JSM
by Konverso
Give superpowers to your teams with AI Agents
Okta Importer for JSM Assets
by Pio
Import Users, Groups, Devices, Applications, Departments, Cost Centers and more from Okta into your JSM Assets
Content Retention Manager for Confluence
by Opus Guard
Easy information governance in Confluence
Quick Screen Recordings for Jira and Customer Portal
by Dacha
Engage your users/customers to attach screen recordings to Jira tickets
Secure Attachment Transfer
by Twinit
Send attachments to Jira issues and Assets objects on the same or another instance
ServiceNow 2-Way Integration for Jira
by Unito: Integrations for Jira, Trello, Asana, ServiceNow, Wrike, Google Sheets, Excel and more.
Integrate ServiceNow with Jira: Sync issues and incidents bidirectionally in real time with automated updates as changes are made
Zendesk 2-Way Integration for Jira
by Unito: Integrations for Jira, Trello, Asana, ServiceNow, Wrike, Google Sheets, Excel and more.
Two-Way Sync between Jira Issues and Zendesk Tickets
Forms Bundle+ for Confluence
by Apps+
Sync and embed 13+ forms or survey apps alongside notes in one beautiful tab macro
Tella+ for Jira
by Apps+
Fast embed Tella videos like a pro with beautiful tabs in Jira
Vidyard+ for Jira
by Apps+
Sync and embed Vidyard recordings alongside notes or images in one beautiful issue tab panel
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Backbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
AutoPage (Creates pages in Confluence with Jira issues)
by Seibert
Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Scroll Viewport for Confluence (Help Centers & Doc Sites)
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
Booking | Resource Reservation for Jira
by Apwide
Turn Jira work items into booking requests for any resources, with suggestions and conflict detection
Maps, Locations and Territories for Service Desks
by 67 talents
View issues on map with addresses and markers and manage field work in Jira Service Management
Exporter for Jira (Export issues to Excel and CSV)
by Deiser
Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)
Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields
Salesforce 2-Way Integration for Jira
by Unito: Integrations for Jira, Trello, Asana, ServiceNow, Wrike, Google Sheets, Excel and more.
Sync any Salesforce items with Jira, with real-time updates as changes occur
Azure Sync for Jira Assets
Easily import Azure resources, EntraID users, groups, and devices into Jira Assets for accurate and up-to-date asset management
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Google to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Trending Gadget
by Medeu IT
Visualize historical trends in Jira filter results right on your dashboard
Project Administration Access
by Medeu IT
Make your Jira stable and compliant by controlling project admin permissions — no more risky changes
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Satisfaction survey for Jira by Ovyka
by Ovyka
Discover how to optimize your service levels continuously from adapted customer feedback
Ping Phone SMB
by PingPilot
Ping Phone - Simple / Smart / Secure
Work Management for Jira
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
Elements Overview - display related work in custom views
Display key work data where it matters most. Accelerate investigations for support teams and provide customers with transparency
Automated User Cleanup & Deactivation for Jira
by Kantega SSO
Highly configurable, automated/scheduled user management, DORA compliance, user activity scanning and cleanup
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
JSFiddle for Confluence
by weweave
Easily embed JSFiddle snippets into Confluence pages
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Queues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
Advanced Notifications for Jira by Ovyka
by Ovyka
Send customized mail announcements to your own recipient lists, directly from any Jira ticket
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Assets DataTable
by Talive
View Assets objects in Confluence macro as a filterable, sortable and expandable table
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Real Signature for Jira and JSM (In-Person Signing)
by BDQ
Collect In-Person signatures drawn on the screen with no accounts or emails required. Field Service Management with Jira and JSM
OnLink - HR and Identity Connectors for Jira & JSM Assets
by Onward
Native connectivity from dozens of HR and IAM systems to Jira and Assets
Google Workspace Importer for JSM Assets
by Pio
Import Users, Groups, Chrome OS Devices, Mobile Devices, Applications, Models, and more from your Google Workspace
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Feature Bundle – Extension for Customer Portal
Make the JSM portal great with customer actions. A new way to self-service, every day
Salesforce Integration for Jira (Salesforce Connector)
Connector for Salesforce + Jira.Bi-directional integration for seamless communication, enhanced visibility, and less manual effort
Hubspot Integration for Jira (Bi-directional Issue Sync)
Jira <-> Hubspot Integration: Convert HubSpot Tickets and Deals into Jira Tickets. Works with Jira Cloud and Jira Data Center
ClickUp Integration for Jira (2-Way ClickUp Connector)
Jira ClickUp Integration: Auto-Sync Tasks with Jira Work Items, Statuses, and Comments. 2-Way Sync. Premium Migration Feature
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Asset Management for Jira (IT Assets & License Manager)
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
User Management - License & User Deactivator for Confluence
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
BulkOps Pro
BulkOps Pro is your go to tool for bulk user management on Jira. Perform bulk delete Jira users or bulk create Jira users
Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)
by SaaSJet
Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type
Outlook Meetings for Jira
Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests
SLA Time and Report for Jira
by SaaSJet
🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights
Filter Catalog
by Medeu IT
Find, edit, and manage Jira filters with ease — bulk operations, hierarchy view, and advanced search
Salesforce Connector for Jira (Salesforce Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Salesforce Jira integration. Sync Jira Work Items & Salesforce Cases to align customer-facing teams & back office
AWS Importer for JSM Assets
by Pio
Import AWS Cloud Services (EC2 Hosts, EC2 Instances, EC2 Lambdas, EC2 ECR Repositories, more...) in less than 5 minutes
Custom Fields ++ for Jira
by The Starware
Enhance issues with powerful custom fields
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Search fields gadget
Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool
Report Builder: Custom Reports and Dashboards for Jira
Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
Teamworkx Issue Picker for Jira
Pick and link issues based on predefined JQL and link type including the copy of field values and various display options
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
Issue Printer for Jira
Print asset stickers & agile cards that link back to Jira issues via QR codes. Create custom print templates using HTML and CSS
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
User Management - License & User Deactivator for Jira
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Service Pack for Agents
Fix your Service Operations and expedite Incident Resolution
Metadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Better Search in Customer Portal
by Twinit
Extended search and results view on Customer Portal for request types, registered issues and Assets that meet search criteria
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
SLA Timer for Jira
by jPlugs
Easy Service Level Agreements for customers and vendors
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Mobile for Jira
An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
NPS Survey for Jira
Transform Customer Feedback into Actionable Insights with NPS Survey for Jira
Customer Satisfaction Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
Prism Syntax Highlighter for Confluence
by weweave
Source code syntax highlighting for 260+ languages supporting code download, line highlighting, fullscreen, copy & paste and more
Atlas CRM - Customers and Sales in Jira
Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
WeCom (WeChat Work) for Jira Service Management
by DragonSoft
WeCom (WeChat Work) Connector for Jira Service Management
Smart AI for Jira
Unleash AI Power in Jira – AI Jira Ticket Creation, Smart Issue Analysis & Boost Workflow
Reminders
by The Starware
Coordinate issues with automatic time based notifications
Atlas CRM - Customers and Sales in Confluence
Get the #1 Native CRM for Confluence. Log interactions from Gmail & Outlook. Link Confluence pages to customers and sales
Issue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Boomerang: Reminders for Jira Issues
by SaaSJet
⏰Stay organized and prioritize your time with Jira reminders
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Ultimate Customizer for Jira Service Management
by aety aps
Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Issue Forms for Confluence
Extended and elegant Jira integration. Create, edit and display Jira issues / tickets on Confluence pages
Actions for Jira Service Management
by Deviniti
Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times
Easy Email Attachments for Service Desk
by BDQ
Get real mail attachments in notification emails from Jira Service Management – no more portal links
HelpDesk+ AI-Powered Slack Support
by Appfire
Bridge Slack and Jira with conversational ticketing - automate requests and simplify ITSM workflows in one smooth flow
Agile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Issue Search Customiser for Jira
by eXtensi
Customize search fields on your Data Center Issue Search screen
Browser Notifications for Portal Customers
by Twinit
Push notifications for portal customers
Exalate Connector for Jira, Work Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more