Paid Only It & Helpdesk Statistics / Addons

16.7M
13.13%
estimated monthly addons revenue paid by customers through Atlassian
 563
8.39%
number of addons
215K
9.60%
number of addons installations
 8042
13.74%
number of addons reviews
 3.62
104.90%
reviews average stars
weekly monthly
weekly monthly
weekly monthly

Paid Only It & Helpdesk Addons / Statistics

Please note: The revenue figures presented in our app are estimated values based on marketplace trends and should not be considered as actual revenue data. These figures are not exact and should be viewed as indicative estimates rather than definitive numbers.

Top Selling Addons

ScriptRunner for Jira

by Adaptavist

revenue
4.17M
installs
34.9K
reviews
3.72 (819)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Go to Addon

Jira Misc Workflow Extensions (JMWE)

by Appfire

revenue
1.39M
installs
17.3K
reviews
3.86 (512)

Customize and automate Jira workflows with JMWE. Built for advanced, unlimited automation and smarter workflow control

Go to Addon

Email This Issue

by META-INF KFT

revenue
804K
installs
5598
reviews
3.53 (178)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Go to Addon

Scroll Sites for Confluence (Help Centers, Blogs, Websites)

by K15t

revenue
613K
installs
3339
reviews
3.92 (103)

Share Confluence content as branded, responsive websites. Choose a theme, customize it, and go live in minutes – no coding needed

Go to Addon

ConfiForms - Data Forms & Workflows for Confluence

by Vertuna LLC

revenue
608K
installs
1976
reviews
3.90 (95)

Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company

Go to Addon

Extension for Jira Service Management

by Deviniti

revenue
558K
installs
5873
reviews
3.67 (143)

Make sure your request forms include all the information agents need to assist customers better

Go to Addon

Exalate Connector for Jira, Work Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
482K
installs
4058
reviews
3.43 (200)

Two-way Jira work item sync. Set up Jira to Jira integration, or sync Jira & Azure DevOps, Salesforce, ServiceNow, Freshdesk, etc

Go to Addon

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

revenue
> 417K
installs
1687
reviews
3.65 (90)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Go to Addon

Linksy (formerly vLinks) - Easy Issue Linking

by DC Factory

revenue
409K
installs
133
reviews
3.21 (10)

Create semantic structures the easy way. Easy issue picker and issue link creator via a custom field

Go to Addon

Deep Clone for Jira

by codefortynine

revenue
361K
installs
13.4K
reviews
3.56 (128)

Clone projects, bulk clone issues & copy epics. Duplicate project templates & recurring tasks. Migrate projects between instances

Go to Addon

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

revenue
349K
installs
7987
reviews
3.67 (177)

Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens

Go to Addon

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
340K
installs
933
reviews
3.90 (57)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Go to Addon

Time to SLA

by Appfire

revenue
338K
installs
3326
reviews
3.84 (223)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Go to Addon

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
315K
installs
2673
reviews
3.52 (47)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Go to Addon

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

revenue
299K
installs
839
reviews
3.71 (37)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Go to Addon

Backbone Work Sync for Jira (Two Way Issue Sync)

by K15t

revenue
230K
installs
2828
reviews
3.27 (71)

Jira to Jira integration - sync Jira work items across multiple Jira instances

Go to Addon

Slack Integration+ for Jira

by Appfire

revenue
223K
installs
3218
reviews
3.71 (74)

Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption

Go to Addon

Revyz Command Center for Jira (Configuration Backup Optimiz)

by Revyz

revenue
215K
installs
897
reviews
4.00 (19)

Trusted for Configuration Management, Data backup & granular restore and site audit & optimization to save time & reduce risk

Go to Addon

Timepiece - Time in Status for Jira

by OBSS

revenue
191K
installs
4741
reviews
3.83 (259)

Jira time tracking. Time in Status, Cycle & Lead Time Reports. Time Between Statuses, Assignee Time, Resolution Time. Excel Export

Go to Addon

Power Scripts - Jira Workflow Automation

by Appfire

revenue
173K
installs
1941
reviews
3.82 (297)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Go to Addon

Elements Copy & Sync (clone issues, projects and epics)

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
148K
installs
2655
reviews
3.76 (54)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Go to Addon

Canned Responses Pro Templates for Jira

by Appfire

revenue
140K
installs
2136
reviews
3.75 (104)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Go to Addon

JEditor - Rich Text Editor for Jira

by Bobronix

revenue
122K
installs
941
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Go to Addon
revenue
116K
installs
3198
reviews
3.40 (68)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Go to Addon

Intercom for Jira

by ToolsPlus

revenue
115K
installs
1551
reviews
3.28 (18)

Combine the simplicity of Intercom communication with the power of Jira work management

Go to Addon

Rewind Backups for Jira

by Rewind

revenue
107K
installs
1148
reviews
3.86 (64)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Go to Addon

Time in Status

by SaaSJet

revenue
105K
installs
5557
reviews
3.64 (206)

From Jira status time to clarity: reports, custom fields, dashboards, average time, lead time, cycle time. + Sprint velocity

Go to Addon

Agile Tools & Filters for Jira

by eXtensi

revenue
101K
installs
570
reviews
4.00 (26)

Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

Go to Addon

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

revenue
97.8K
installs
932
reviews
2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Go to Addon

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
93.9K
installs
529
reviews
3.41 (30)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Go to Addon

Asset Management for Jira (IT Assets & License Manager)

by Asset Management for Jira

revenue
93.2K
installs
1592
reviews
3.47 (62)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji

Go to Addon

Multiplier Identity Governance – IGA for Okta & Entra ID

by Multiplier

revenue
88.5K
installs
196
reviews
4.00 (16)

Automate software access requests and user access reviews in Okta, Entra ID, Google Workspace and Jumpcloud

Go to Addon

Atlas CRM - Customers and Sales in Jira

by Avisi Apps bv

revenue
81.1K
installs
1761
reviews
3.34 (80)

Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales

Go to Addon

Queues for Jira & JSM

by Deviniti

revenue
75.4K
installs
1280
reviews
3.70 (46)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

Go to Addon

External Data for Jira Fields

by codefortynine

revenue
73.5K
installs
1830
reviews
3.92 (85)

Enrich custom fields with external data from REST API, Postgres, SQL database, Salesforce, Azure, Oracle, Snowflake, SharePoint

Go to Addon

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

revenue
68.2K
installs
954
reviews
3.63 (29)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Go to Addon

Exporter for Jira (Export issues to Excel & CSV)

by Deiser

revenue
65.6K
installs
1553
reviews
2.97 (58)

Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations & more

Go to Addon

My Requests Extension for Jira Service Management

by Deviniti

revenue
63.7K
installs
1453
reviews
3.54 (32)

Let customers organize My Requests page to find, filter and manage requests with ease

Go to Addon

Links Hierarchy: #1 for Work item Dependency Insights

by Kintosoft

revenue
62.4K
installs
973
reviews
3.29 (28)

Traceability of dependencies, summarize & track progress, for Work items, Teams, Epics, Projects, Roadmaps, etc

Go to Addon

Actions for Jira Service Management

by Deviniti

revenue
59.5K
installs
1028
reviews
3.78 (35)

Add self-service actions to your Customer Portal: editable requests, drafts, required fields, and progress tracking. Zero coding

Go to Addon

Theme Extension for Jira Service Management

by Deviniti

revenue
59.4K
installs
921
reviews
3.36 (25)

Create a Customer Portal in Jira Service Management that reflects your brand

Go to Addon

Rewind Backups for Confluence

by Rewind

revenue
58.7K
installs
922
reviews
3.93 (38)

Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations

Go to Addon

Ping Phone Enterprise

by PingPilot

revenue
58.1K
installs
5
reviews
0.00 (0)

Ping Phone - Scalable / Smart / Secure

Go to Addon

Advanced Microsoft Teams Connector for Confluence

by Move Work Forward

revenue
57.6K
installs
708
reviews
3.59 (17)

Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration

Go to Addon

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
56.2K
installs
1894
reviews
3.80 (68)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Go to Addon

User Switcher for Confluence

by Sweet Bananas

revenue
52.6K
installs
751
reviews
3.89 (25)

Quickly switch among users without typing their passwords or logging out, just like su or sudo commands

Go to Addon

Chat for Jira Service Management

by Appfire

revenue
52.5K
installs
1459
reviews
3.70 (53)

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Go to Addon

Revyz Command Center for Confluence

by Revyz

revenue
50.5K
installs
213
reviews
0.00 (0)

Trusted for Data backup & granular restore (+ audit logs), data cloning and user license optimization to save time & reduce risk

Go to Addon

Assets and Inventory Plugin for Jira

by Appfire

revenue
44.2K
installs
880
reviews
3.80 (40)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Go to Addon

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
43.2K
installs
562
reviews
3.24 (42)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

Go to Addon

Mobile for Jira

by Infosysta Apps

revenue
42.7K
installs
997
reviews
3.39 (52)

An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices

Go to Addon

Charts and Reports for Jira Service Management

by view26 GmbH

revenue
41.4K
installs
974
reviews
3.45 (27)

Custom Charts & Reports for Jira Service Management – Dashboards, Gadgets & PDF Export

Go to Addon

Outlook Email for Jira (Integration, Templates, Automation)

by yasoon - Microsoft 365 for Jira

revenue
40.4K
installs
484
reviews
3.67 (3)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Go to Addon

Issue Sync - Synchronization for Jira

by Deviniti

revenue
40.1K
installs
446
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

Go to Addon

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

revenue
39.8K
installs
1424
reviews
3.50 (42)

Transform JSM into a reporting portal where customers can simply self-serve on service request updates, reports, and exports

Go to Addon

Feature Bundle – Extension for Service Collection

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
32.7K
installs
854
reviews
3.89 (45)

Turn your customer portal into self-service hub with custom actions, fields and progress steps - for a better customer experience

Go to Addon

Questions & Answers

by EliteSoft

revenue
32.0K
installs
689
reviews
3.12 (26)

Sharing knowledge and connecting people through questions and answers

Go to Addon

Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
31.2K
installs
418
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Go to Addon

Issue History Collector - See History

by Appfire

revenue
30.8K
installs
783
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Go to Addon

Easy Issue Templates for Jira

by AppLiger

revenue
30.3K
installs
2197
reviews
3.41 (66)

Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2

Go to Addon

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
29.8K
installs
393
reviews
3.07 (33)

Send professional Email and Slack notifications to your customers and colleagues

Go to Addon

Comala Canvas for Jira

by Appfire

revenue
29.6K
installs
362
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

Go to Addon

Golive | Test Environment & Release Management for Jira

by Apwide

revenue
29.4K
installs
411
reviews
3.83 (39)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

Go to Addon

AI for Confluence Cloud

by eesel

revenue
28.8K
installs
395
reviews
3.44 (44)

Create your own Confluence AI trained on all your knowledge. Get a Confluence AI chat that can instantly answer any question

Go to Addon

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
28.1K
installs
526
reviews
3.82 (16)

Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

Go to Addon

Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)

by SaaSJet

revenue
27.6K
installs
1109
reviews
3.74 (46)

Turn Intake Form into Jira Issue: Share dynamic form in & out of Jira, Automatically Create Issues, Map Fields & Assign Issue Type

Go to Addon

OnLink - HR and Identity Connectors for Jira & JSM Assets

by Onward

revenue
26.5K
installs
171
reviews
4.00 (11)

Native connectivity from dozens of HR and IAM systems to Jira and Assets

Go to Addon

Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud

by JiBrok

revenue
25.7K
installs
342
reviews
3.67 (6)

Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features

Go to Addon

Microsoft Intune Importer for JSM Assets

by Pio

revenue
23.6K
installs
470
reviews
4.00 (7)

Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune

Go to Addon

Extended Schemes for Jira

by Develocenter

revenue
23.0K
installs
225
reviews
3.17 (18)

Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management

Go to Addon

Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
22.9K
installs
221
reviews
3.90 (39)

Parallel and conditional approvals with delegations, auto-transitions, timeouts, and full transparency for complex scenarios

Go to Addon

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
22.8K
installs
219
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Go to Addon

HelpDesk+ AI-Powered Slack Support

by Appfire

revenue
22.7K
installs
230
reviews
3.58 (7)

Bridge Slack and Jira with conversational ticketing - automate requests and simplify ITSM workflows in one smooth flow

Go to Addon

Approval Path for Jira

by Warsaw Dynamics

revenue
22.3K
installs
277
reviews
4.00 (24)

Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects

Go to Addon

Ultimate Customizer for Jira Service Management

by aety aps

revenue
22.2K
installs
174
reviews
3.10 (11)

Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements

Go to Addon

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
403
reviews
3.00 (21)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Go to Addon

STAGIL Assets - Link & Relation Management, JSM Procurement

by STAGIL by catworkx

revenue
21.2K
installs
496
reviews
3.85 (32)

Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case

Go to Addon

Smart Issue Templates for Jira

by AppsDelivered

revenue
20.7K
installs
385
reviews
3.90 (55)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

Go to Addon

User Management and License Optimizer for Jira & Confluence

by resolution Reichert Network Solutions GmbH

revenue
20.4K
installs
218
reviews
3.43 (7)

Centralized user management for Jira with automation, multi site controls & license optimizer tools to cut costs across Atlassian

Go to Addon

Atlas CRM - Customers and Sales in Confluence

by Avisi Apps bv

revenue
20.0K
installs
480
reviews
3.50 (22)

Get the #1 Native CRM for Confluence. Log interactions from Gmail & Outlook. Link Confluence pages to customers and sales

Go to Addon

Microsoft Teams Integration+ for Jira

by Appfire

revenue
18.9K
installs
729
reviews
4.00 (2)

Create Jira work items, get real-time updates, and manage issues all in one place within Microsoft Teams

Go to Addon

Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)

by codefortynine

revenue
18.6K
installs
1112
reviews
3.67 (12)

Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields

Go to Addon

Koji: AI Agents for Confluence and JSM

by Konverso

revenue
17.2K
installs
89
reviews
3.73 (11)

Give superpowers to your teams with AI Agents

Go to Addon

Ping Phone SMB

by PingPilot

revenue
17.1K
installs
11
reviews
0.00 (0)

Ping Phone - Simple / Smart / Secure

Go to Addon

User Management - License & User Deactivator for Confluence

by resolution Reichert Network Solutions GmbH

revenue
16.8K
installs
123
reviews
4.00 (2)

User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses

Go to Addon

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
16.7K
installs
616
reviews
3.79 (14)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Go to Addon

SLA Time and Report for Jira (Manage, Track, and Alert SLAs)

by SaaSJet

revenue
15.8K
installs
803
reviews
3.64 (90)

🏅 High-performance SLA & OLA management: automate workflows, analyze SLA reports, and improve delivery with time to SLA tracking

Go to Addon

Switch User (SU) for Jira

by The Plugin People

revenue
14.9K
installs
511
reviews
3.93 (26)

Be the user you seek

Go to Addon

Work Management for Jira

by C4F Technology

revenue
14.7K
installs
175
reviews
4.00 (15)

Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects

Go to Addon

Easy Clone for Jira Cloud

by OST Consulting

revenue
14.1K
installs
1124
reviews
3.89 (36)

Clone Epics, Stories, Tasks and clone all work / issue types with their hierarchies in bulk

Go to Addon

Translation for Jira Service Management

by Deviniti

revenue
13.9K
installs
299
reviews
3.63 (24)

The ultimate tool for multilingual customer support in Jira Service Management

Go to Addon

Outlook Connector for Jira

by gesesoft

revenue
13.8K
installs
793
reviews
3.26 (27)

Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails

Go to Addon

Reminders

by The Starware

revenue
13.7K
installs
804
reviews
3.53 (19)

Coordinate issues with automatic time based notifications

Go to Addon

Google to Jira (Gmail, Calendar, Drive, Chrome)

by Infosysta Apps

revenue
13.0K
installs
1266
reviews
3.07 (62)

AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace

Go to Addon

GDPR for Service Management

by DC Factory

revenue
12.9K
installs
26
reviews
3.41 (5)

Complying with GDPR (DSGVO) requirements for Jira SM e.g. Account Deletion, User Anonymisation, Privacy Policy Changes

Go to Addon

Issue Forms for Confluence

by evolu software GmbH

revenue
12.7K
installs
119
reviews
4.00 (5)

Extended and elegant Jira integration. Create, edit and display Jira issues / tickets on Confluence pages

Go to Addon

Templating.app🚀Project Templates & Issue Templates for Jira

by Seibert

revenue
12.5K
installs
1109
reviews
3.87 (82)

Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001

Go to Addon
revenue
12.5K
installs
178
reviews
3.95 (17)

Make Jira faster and delightful to use by bringing the power of Jira to Slack

Go to Addon

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
12.4K
installs
502
reviews
2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Go to Addon

Approvals – Advanced Issue Acceptance

by Deviniti

revenue
12.4K
installs
181
reviews
2.47 (15)

Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

Go to Addon

Teamworkx Issue Picker for Jira

by catworkx GmbH

revenue
12.3K
installs
155
reviews
2.55 (11)

Pick and link issues based on predefined JQL and link type including the copy of field values and various display options

Go to Addon

Out Of Office Assistant

by Akeles Consulting

revenue
11.2K
installs
317
reviews
3.67 (18)

Reassign your tasks automatically when you are away

Go to Addon

Smart Questions and Answers

by Purde Software

revenue
10.9K
installs
295
reviews
3.54 (13)

The flexible way to build a questions and answers based community forum

Go to Addon

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Go to Addon

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Go to Addon

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Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2

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Be the user you seek

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Send professional Email and Slack notifications to your customers and colleagues

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Reassign your tasks automatically when you are away

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Recognize unread and overdue issues

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Multi-level Queue Structures for a better overview

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Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

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Coordinate issues with automatic time based notifications

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3.65 (17)

Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates

Go to Addon

AutoPage (Creates pages in Confluence with Jira issues)

by Seibert

revenue
5402
installs
182
reviews
4.00 (14)

Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically

Go to Addon

Manage Inactive Users for Jira

by ILA eSolution

revenue
7295
installs
135
reviews
4.00 (14)

Clean up / Save Licenses for Inactive users & Deactivate / remove security groups for users who left company with users reports

Go to Addon

Advanced Microsoft Teams Connector for Confluence

by Move Work Forward

revenue
57.6K
installs
708
reviews
3.59 (17)

Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration

Go to Addon

Metadata for Jira

by evolu software GmbH

revenue
7210
installs
95
reviews
3.37 (19)

User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click

Go to Addon

Issue Sync - Synchronization for Jira

by Deviniti

revenue
40.1K
installs
446
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

Go to Addon

Telegram to Jira Connector

by Infosysta Apps

revenue
4274
installs
182
reviews
3.39 (18)

The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

Go to Addon

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
16.7K
installs
616
reviews
3.79 (14)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Go to Addon

Intercom for Jira

by ToolsPlus

revenue
115K
installs
1551
reviews
3.28 (18)

Combine the simplicity of Intercom communication with the power of Jira work management

Go to Addon

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
10.5K
installs
319
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Go to Addon

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
403
reviews
3.00 (21)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Go to Addon

External Data for Confluence

by codefortynine

revenue
4048
installs
332
reviews
4.00 (12)

Visualize external data as table or charts from Salesforce, SharePoint, SQL databases (Azure, Snowflake) or JSON / HTML REST APIs

Go to Addon

Mirrorlake Pivot Charts

by Mirrorlake Software

revenue
4312
installs
138
reviews
3.77 (13)

Lots of different pivot tables and charts to analyse, report and manage your issues

Go to Addon

Booking | Resource Reservation for Jira and JSM

by Apwide

revenue
296
installs
131
reviews
3.77 (13)

Turn Jira work items into booking requests for any resources, with time slots and conflict detection

Go to Addon

Extended Schemes for Jira

by Develocenter

revenue
23.0K
installs
225
reviews
3.17 (18)

Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management

Go to Addon

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

by Xopero Software

revenue
7263
installs
303
reviews
3.92 (12)

World's most tech-savvy Atlassian backup, recovery, restore, migration & config management trusted by Fortune 500

Go to Addon

Checklist for Jira (Enterprise)

by Appbox.ai

revenue
1786
installs
243
reviews
3.58 (14)

Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist

Go to Addon

Issue Events: Google Calendar integration for Jira

by Appfire

revenue
10.5K
installs
1449
reviews
2.82 (22)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Go to Addon

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
22.8K
installs
219
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Go to Addon

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
12.4K
installs
502
reviews
2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Go to Addon

OnLink - HR and Identity Connectors for Jira & JSM Assets

by Onward

revenue
26.5K
installs
171
reviews
4.00 (11)

Native connectivity from dozens of HR and IAM systems to Jira and Assets

Go to Addon

Help (a.k.a. Conditions Validator)

by Deviniti

revenue
8500
installs
102
reviews
4.00 (11)

Guide users through your workflow with a variety of hints for optimal clarity and user experience

Go to Addon

PowerPlantUML

by Alan Gibson

revenue
5963
installs
485
reviews
2.80 (20)

True integrated development environment for PlantUML power users

Go to Addon

Smart Questions and Answers

by Purde Software

revenue
10.9K
installs
295
reviews
3.54 (13)

The flexible way to build a questions and answers based community forum

Go to Addon

Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)

by codefortynine

revenue
18.6K
installs
1112
reviews
3.67 (12)

Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields

Go to Addon

Discord for Jira & JSM

by Firnity

revenue
5499
installs
873
reviews
3.67 (12)

Run Jira from Discord - 🔔 get alerts · 🎫 open tickets · 🔄 work on tasks · 🧵 discuss in threads - two-way sync with Jira & JSM

Go to Addon

GitProtect.io Backup for Bitbucket

by Xopero Software

revenue
> 0
reviews
4.00 (10)

Manageable Bitbucket backup that brings peace of mind and protects your source code, hours of work (and $) against any failure

Go to Addon

Koji: AI Agents for Confluence and JSM

by Konverso

revenue
17.2K
installs
89
reviews
3.73 (11)

Give superpowers to your teams with AI Agents

Go to Addon

Doublecheck for Jira Service Management

by Accxia-US

revenue
10.3K
installs
93
reviews
3.91 (10)

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

Go to Addon

Assets Discovery

by Atlassian

revenue
0
installs
648
reviews
3.24 (13)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

Go to Addon

User Management by Toros

by Toros

revenue
2528
installs
135
reviews
2.43 (19)

Mass user deactivation & group assignment. Reduce costs by locating inactive users and bulk delete them at once

Go to Addon

Issue Checklist Template and Report

by SaaSJet

revenue
2079
installs
464
reviews
2.69 (16)

📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

Go to Addon
Show more

Most Installed Addons

ScriptRunner for Jira

by Adaptavist

revenue
4.17M
installs
34.9K
reviews
3.72 (819)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Go to Addon

Jira Misc Workflow Extensions (JMWE)

by Appfire

revenue
1.39M
installs
17.3K
reviews
3.86 (512)

Customize and automate Jira workflows with JMWE. Built for advanced, unlimited automation and smarter workflow control

Go to Addon

Deep Clone for Jira

by codefortynine

revenue
361K
installs
13.4K
reviews
3.56 (128)

Clone projects, bulk clone issues & copy epics. Duplicate project templates & recurring tasks. Migrate projects between instances

Go to Addon

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

revenue
349K
installs
7987
reviews
3.67 (177)

Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens

Go to Addon

Extension for Jira Service Management

by Deviniti

revenue
558K
installs
5873
reviews
3.67 (143)

Make sure your request forms include all the information agents need to assist customers better

Go to Addon

Email This Issue

by META-INF KFT

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804K
installs
5598
reviews
3.53 (178)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Go to Addon

Time in Status

by SaaSJet

revenue
105K
installs
5557
reviews
3.64 (206)

From Jira status time to clarity: reports, custom fields, dashboards, average time, lead time, cycle time. + Sprint velocity

Go to Addon

Timepiece - Time in Status for Jira

by OBSS

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191K
installs
4741
reviews
3.83 (259)

Jira time tracking. Time in Status, Cycle & Lead Time Reports. Time Between Statuses, Assignee Time, Resolution Time. Excel Export

Go to Addon

Exalate Connector for Jira, Work Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
482K
installs
4058
reviews
3.43 (200)

Two-way Jira work item sync. Set up Jira to Jira integration, or sync Jira & Azure DevOps, Salesforce, ServiceNow, Freshdesk, etc

Go to Addon

Scroll Sites for Confluence (Help Centers, Blogs, Websites)

by K15t

revenue
613K
installs
3339
reviews
3.92 (103)

Share Confluence content as branded, responsive websites. Choose a theme, customize it, and go live in minutes – no coding needed

Go to Addon

Time to SLA

by Appfire

revenue
338K
installs
3326
reviews
3.84 (223)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Go to Addon

Slack Integration+ for Jira

by Appfire

revenue
223K
installs
3218
reviews
3.71 (74)

Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption

Go to Addon
revenue
116K
installs
3198
reviews
3.40 (68)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Go to Addon

Backbone Work Sync for Jira (Two Way Issue Sync)

by K15t

revenue
230K
installs
2828
reviews
3.27 (71)

Jira to Jira integration - sync Jira work items across multiple Jira instances

Go to Addon

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
315K
installs
2673
reviews
3.52 (47)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Go to Addon

Elements Copy & Sync (clone issues, projects and epics)

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
148K
installs
2655
reviews
3.76 (54)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Go to Addon

Easy Issue Templates for Jira

by AppLiger

revenue
30.3K
installs
2197
reviews
3.41 (66)

Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2

Go to Addon

Canned Responses Pro Templates for Jira

by Appfire

revenue
140K
installs
2136
reviews
3.75 (104)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Go to Addon

ConfiForms - Data Forms & Workflows for Confluence

by Vertuna LLC

revenue
608K
installs
1976
reviews
3.90 (95)

Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company

Go to Addon

Power Scripts - Jira Workflow Automation

by Appfire

revenue
173K
installs
1941
reviews
3.82 (297)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Go to Addon

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
56.2K
installs
1894
reviews
3.80 (68)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Go to Addon

External Data for Jira Fields

by codefortynine

revenue
73.5K
installs
1830
reviews
3.92 (85)

Enrich custom fields with external data from REST API, Postgres, SQL database, Salesforce, Azure, Oracle, Snowflake, SharePoint

Go to Addon

Atlas CRM - Customers and Sales in Jira

by Avisi Apps bv

revenue
81.1K
installs
1761
reviews
3.34 (80)

Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales

Go to Addon

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

revenue
> 417K
installs
1687
reviews
3.65 (90)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Go to Addon

Asset Management for Jira (IT Assets & License Manager)

by Asset Management for Jira

revenue
93.2K
installs
1592
reviews
3.47 (62)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji

Go to Addon

Exporter for Jira (Export issues to Excel & CSV)

by Deiser

revenue
65.6K
installs
1553
reviews
2.97 (58)

Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations & more

Go to Addon

Intercom for Jira

by ToolsPlus

revenue
115K
installs
1551
reviews
3.28 (18)

Combine the simplicity of Intercom communication with the power of Jira work management

Go to Addon

Chat for Jira Service Management

by Appfire

revenue
52.5K
installs
1459
reviews
3.70 (53)

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Go to Addon

My Requests Extension for Jira Service Management

by Deviniti

revenue
63.7K
installs
1453
reviews
3.54 (32)

Let customers organize My Requests page to find, filter and manage requests with ease

Go to Addon

Issue Events: Google Calendar integration for Jira

by Appfire

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10.5K
installs
1449
reviews
2.82 (22)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Go to Addon

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

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39.8K
installs
1424
reviews
3.50 (42)

Transform JSM into a reporting portal where customers can simply self-serve on service request updates, reports, and exports

Go to Addon

Queues for Jira & JSM

by Deviniti

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75.4K
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1280
reviews
3.70 (46)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

Go to Addon

Google to Jira (Gmail, Calendar, Drive, Chrome)

by Infosysta Apps

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13.0K
installs
1266
reviews
3.07 (62)

AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace

Go to Addon

Rewind Backups for Jira

by Rewind

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107K
installs
1148
reviews
3.86 (64)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Go to Addon

Easy Clone for Jira Cloud

by OST Consulting

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14.1K
installs
1124
reviews
3.89 (36)

Clone Epics, Stories, Tasks and clone all work / issue types with their hierarchies in bulk

Go to Addon

Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)

by codefortynine

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18.6K
installs
1112
reviews
3.67 (12)

Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields

Go to Addon

Templating.app🚀Project Templates & Issue Templates for Jira

by Seibert

revenue
12.5K
installs
1109
reviews
3.87 (82)

Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001

Go to Addon

Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)

by SaaSJet

revenue
27.6K
installs
1109
reviews
3.74 (46)

Turn Intake Form into Jira Issue: Share dynamic form in & out of Jira, Automatically Create Issues, Map Fields & Assign Issue Type

Go to Addon

Actions for Jira Service Management

by Deviniti

revenue
59.5K
installs
1028
reviews
3.78 (35)

Add self-service actions to your Customer Portal: editable requests, drafts, required fields, and progress tracking. Zero coding

Go to Addon

Mobile for Jira

by Infosysta Apps

revenue
42.7K
installs
997
reviews
3.39 (52)

An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices

Go to Addon

Charts and Reports for Jira Service Management

by view26 GmbH

revenue
41.4K
installs
974
reviews
3.45 (27)

Custom Charts & Reports for Jira Service Management – Dashboards, Gadgets & PDF Export

Go to Addon

Links Hierarchy: #1 for Work item Dependency Insights

by Kintosoft

revenue
62.4K
installs
973
reviews
3.29 (28)

Traceability of dependencies, summarize & track progress, for Work items, Teams, Epics, Projects, Roadmaps, etc

Go to Addon

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

revenue
68.2K
installs
954
reviews
3.63 (29)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Go to Addon

JEditor - Rich Text Editor for Jira

by Bobronix

revenue
122K
installs
941
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Go to Addon

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
340K
installs
933
reviews
3.90 (57)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Go to Addon

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

revenue
97.8K
installs
932
reviews
2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Go to Addon

Rewind Backups for Confluence

by Rewind

revenue
58.7K
installs
922
reviews
3.93 (38)

Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations

Go to Addon

Theme Extension for Jira Service Management

by Deviniti

revenue
59.4K
installs
921
reviews
3.36 (25)

Create a Customer Portal in Jira Service Management that reflects your brand

Go to Addon

Revyz Command Center for Jira (Configuration Backup Optimiz)

by Revyz

revenue
215K
installs
897
reviews
4.00 (19)

Trusted for Configuration Management, Data backup & granular restore and site audit & optimization to save time & reduce risk

Go to Addon

Assets and Inventory Plugin for Jira

by Appfire

revenue
44.2K
installs
880
reviews
3.80 (40)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Go to Addon

Discord for Jira & JSM

by Firnity

revenue
5499
installs
873
reviews
3.67 (12)

Run Jira from Discord - 🔔 get alerts · 🎫 open tickets · 🔄 work on tasks · 🧵 discuss in threads - two-way sync with Jira & JSM

Go to Addon

Feature Bundle – Extension for Service Collection

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
32.7K
installs
854
reviews
3.89 (45)

Turn your customer portal into self-service hub with custom actions, fields and progress steps - for a better customer experience

Go to Addon

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

revenue
299K
installs
839
reviews
3.71 (37)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Go to Addon

Email&Tasks for Jira Cloud and Gmail Integration

by SaaSJet

revenue
3118
installs
817
reviews
3.38 (8)

Jira & Google integration: create Jira tasks from Gmail & Chrome tabs using AI. Automatically turn emails and meetings into issues

Go to Addon

Reminders

by The Starware

revenue
13.7K
installs
804
reviews
3.53 (19)

Coordinate issues with automatic time based notifications

Go to Addon

SLA Time and Report for Jira (Manage, Track, and Alert SLAs)

by SaaSJet

revenue
15.8K
installs
803
reviews
3.64 (90)

🏅 High-performance SLA & OLA management: automate workflows, analyze SLA reports, and improve delivery with time to SLA tracking

Go to Addon

Outlook Connector for Jira

by gesesoft

revenue
13.8K
installs
793
reviews
3.26 (27)

Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails

Go to Addon

Merge Agent for Jira (JSM Queue & Backlog Issue Merger)

by codefortynine

revenue
10.6K
installs
792
reviews
3.34 (6)

Merge issues & any issue content. Merge duplicate issues & consolidate related work items. Issue merger for your JSM tickets

Go to Addon

Issue History Collector - See History

by Appfire

revenue
30.8K
installs
783
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Go to Addon

User Switcher for Confluence

by Sweet Bananas

revenue
52.6K
installs
751
reviews
3.89 (25)

Quickly switch among users without typing their passwords or logging out, just like su or sudo commands

Go to Addon

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
7536
installs
746
reviews
4.00 (1)

Business-ready service desk reports to streamline ITSM decisions

Go to Addon

Microsoft Teams Integration+ for Jira

by Appfire

revenue
18.9K
installs
729
reviews
4.00 (2)

Create Jira work items, get real-time updates, and manage issues all in one place within Microsoft Teams

Go to Addon

Advanced Microsoft Teams Connector for Confluence

by Move Work Forward

revenue
57.6K
installs
708
reviews
3.59 (17)

Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration

Go to Addon

Questions & Answers

by EliteSoft

revenue
32.0K
installs
689
reviews
3.12 (26)

Sharing knowledge and connecting people through questions and answers

Go to Addon

Assets Discovery

by Atlassian

revenue
0
installs
648
reviews
3.24 (13)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

Go to Addon

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
16.7K
installs
616
reviews
3.79 (14)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Go to Addon

Agile Tools & Filters for Jira

by eXtensi

revenue
101K
installs
570
reviews
4.00 (26)

Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

Go to Addon

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
43.2K
installs
562
reviews
3.24 (42)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

Go to Addon

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
93.9K
installs
529
reviews
3.41 (30)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Go to Addon

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
28.1K
installs
526
reviews
3.82 (16)

Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

Go to Addon

Switch User (SU) for Jira

by The Plugin People

revenue
14.9K
installs
511
reviews
3.93 (26)

Be the user you seek

Go to Addon

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
12.4K
installs
502
reviews
2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Go to Addon

Time Metrics Tracker | Time Between Statuses

by SaaSJet

revenue
5911
installs
498
reviews
3.77 (17)

Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Scatter Plot

Go to Addon

STAGIL Assets - Link & Relation Management, JSM Procurement

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22.3K
installs
277
reviews
4.00 (24)

Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects

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Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
43.2K
installs
562
reviews
3.24 (42)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

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Time to SLA

by Appfire

revenue
338K
installs
3326
reviews
3.84 (223)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

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Canned Responses Pro Templates for Jira

by Appfire

revenue
140K
installs
2136
reviews
3.75 (104)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

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Feature Bundle – Extension for Service Collection

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
32.7K
installs
854
reviews
3.89 (45)

Turn your customer portal into self-service hub with custom actions, fields and progress steps - for a better customer experience

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Elements Copy & Sync (clone issues, projects and epics)

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
148K
installs
2655
reviews
3.76 (54)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

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ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
7536
installs
746
reviews
4.00 (1)

Business-ready service desk reports to streamline ITSM decisions

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Automation with AWS (Jira)

by Utoolity

revenue
527
installs
5
reviews
0.00 (0)

Remote actions and conditions with Amazon Web Services – automate your DevOps workflows from Jira Service Management and Jira

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PEC Mail Handler for Jira

by Sourcesense

revenue
0
reviews
0.00 (0)

Extending Jira's native mail handler to correctly process PEC messages

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Extended Schemes for Jira

by Develocenter

revenue
23.0K
installs
225
reviews
3.17 (18)

Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management

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Service Desk Anonymous Request

by Medeu IT

revenue
6
installs
2
reviews
0.00 (0)

Anonymous issue reporting for HR, compliance, and internal concerns

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Custom Fields ++ for Jira

by The Starware

revenue
7284
installs
186
reviews
4.00 (6)

Enhance issues with powerful custom fields

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IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
56.2K
installs
1894
reviews
3.80 (68)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

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Backbone Work Sync for Jira (Two Way Issue Sync)

by K15t

revenue
230K
installs
2828
reviews
3.27 (71)

Jira to Jira integration - sync Jira work items across multiple Jira instances

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Chat for Jira Service Management

by Appfire

revenue
52.5K
installs
1459
reviews
3.70 (53)

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

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Microsoft Teams Integration+ for Jira

by Appfire

revenue
18.9K
installs
729
reviews
4.00 (2)

Create Jira work items, get real-time updates, and manage issues all in one place within Microsoft Teams

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Cascading Custom Fields for Jira (Multilevel Select List)

by codefortynine

revenue
1791
installs
107
reviews
4.00 (4)

Advanced Custom Field types: Cascading, multi-level, multi-value select list, checklist, ToDo lists, validated (Regex) text input

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Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

revenue
68.2K
installs
954
reviews
3.63 (29)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

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HelpDesk+ for Microsoft Teams

by Appfire

revenue
1796
installs
95
reviews
2.50 (2)

Empower your team and delight your customers with a seamless integration between Microsoft Teams and Jira Service Management

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Checklist for Jira (Enterprise)

by Appbox.ai

revenue
1786
installs
243
reviews
3.58 (14)

Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist

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Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
28.1K
installs
526
reviews
3.82 (16)

Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

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Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

revenue
299K
installs
839
reviews
3.71 (37)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

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Traffic-Lights for Jira

by Frank Polscheit

revenue
6625
installs
215
reviews
3.69 (44)

Visualize project management and stakeholder awareness running on your own data center or in the cloud ... focus your attention

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ScriptRunner for Jira

by Adaptavist

revenue
4.17M
installs
34.9K
reviews
3.72 (819)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

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Microsoft Intune Importer for JSM Assets

by Pio

revenue
23.6K
installs
470
reviews
4.00 (7)

Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune

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Outlook Meetings for Jira

by yasoon - Microsoft 365 for Jira

revenue
9373
installs
199
reviews
4.00 (6)

Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

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Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
22.9K
installs
221
reviews
3.90 (39)

Parallel and conditional approvals with delegations, auto-transitions, timeouts, and full transparency for complex scenarios

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My Requests Extension for Jira Service Management

by Deviniti

revenue
63.7K
installs
1453
reviews
3.54 (32)

Let customers organize My Requests page to find, filter and manage requests with ease

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Automation Actions For Jira

by Talive

revenue
52
installs
1
reviews
0.00 (0)

Automate Jira Spaces lifecycle with JSM requests and powerful automation

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Outlook Email for Jira (Integration, Templates, Automation)

by yasoon - Microsoft 365 for Jira

revenue
40.4K
installs
484
reviews
3.67 (3)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

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Queues for Jira & JSM

by Deviniti

revenue
75.4K
installs
1280
reviews
3.70 (46)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

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EasyTime Automatic Tracker for Jira Time Tracking

by TechTime Initiative Group Limited

revenue
4351
installs
196
reviews
3.67 (9)

Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights

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AutoPage (Creates pages in Confluence with Jira issues)

by Seibert

revenue
5402
installs
182
reviews
4.00 (14)

Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically

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Portal Profile for JSM Assets

by Pio

revenue
11
installs
18
reviews
4.00 (1)

Streamline your service portal with unified asset insights for each customer

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Advanced Microsoft Teams Connector for Confluence

by Move Work Forward

revenue
57.6K
installs
708
reviews
3.59 (17)

Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration

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Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

revenue
349K
installs
7987
reviews
3.67 (177)

Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens

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revenue
8673
installs
486
reviews
3.22 (28)

Fix your Service Operations and expedite Incident Resolution

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External Data for Jira Fields

by codefortynine

revenue
73.5K
installs
1830
reviews
3.92 (85)

Enrich custom fields with external data from REST API, Postgres, SQL database, Salesforce, Azure, Oracle, Snowflake, SharePoint

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Smart AI for Jira

by Infosysta Apps

revenue
820
installs
229
reviews
3.58 (7)

Supercharge Jira with AI – Smart Tickets, Issue Analysis & Workflow Automation with OpenAI, Azure AI, Gemini & Local LLM - Ollama

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AWS Importer for JSM Assets

by Pio

revenue
2130
installs
37
reviews
4.00 (1)

Import AWS Cloud Services (EC2 Hosts, EC2 Instances, EC2 Lambdas, EC2 ECR Repositories, more...) in less than 5 minutes

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SIMPLYIT Service Catalog Connector

by SimplyIT.cloud

revenue
39
installs
1
reviews
0.00 (0)

Get know criticality, ownership or dependencies of affected Services or it's components

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WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
12.4K
installs
502
reviews
2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

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Rewind Backups for Confluence

by Rewind

revenue
58.7K
installs
922
reviews
3.93 (38)

Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations

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Organizations Automation

by GEC Computer Systems, LLC

revenue
690
installs
58
reviews
0.00 (0)

Associate Service Management Organizations with Email Domains

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Group Auto Assigner for Jira by Ovyka

by Ovyka

revenue
0
installs
1
reviews
0.00 (0)

Auto add customer groups, easily allowing your customers to see their colleagues' tickets, based on mail domains

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Backup Projects for Jira

by ELFAPP Technologies

revenue
75
installs
25
reviews
1.00 (1)

Backup Projects for Jira enables you to backup your Jira Cloud projects or export your data in a CSV format

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Multiplier Identity Governance – IGA for Okta & Entra ID

by Multiplier

revenue
88.5K
installs
196
reviews
4.00 (16)

Automate software access requests and user access reviews in Okta, Entra ID, Google Workspace and Jumpcloud

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No-code Ivanti integration for Jira by ZigiOps

by ZigiWave

revenue
> 0
reviews
0.00 (0)

ZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with Ivanti, Azure DevOps, OpsBridge, and more

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Bi-directional TOPdesk integration for Jira by ZigiOps

by ZigiWave

revenue
> 0
reviews
0.00 (0)

ZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira with TOPdesk, Azure DevOps, OpsBridge, and more

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Last Login Monitoring for Confluence

by EB Cloud Engineering

revenue
4789
installs
236
reviews
3.50 (6)

Last Login Monitoring helps you to free up licenses and save money by finding out when users last logged in

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Canned Search Gadget

by Akeles Consulting

revenue
647
installs
48
reviews
4.00 (4)

The fastest way to search your issues

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iOrganizations

by iDev Solutions

revenue
81
installs
15
reviews
0.00 (0)

Easy Organizations management for Jira Service Management Projects

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Salesforce 2 Way Integration for Jira

by Unito

revenue
> 0
reviews
4.00 (1)

Sync any Salesforce items with Jira, with real-time updates as changes occur

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Agent Extensions for Service Management

by DC Factory

revenue
6551
installs
17
reviews
4.00 (2)

Improve the overview for agents in order to keep track of budgets and similar issues, context menu in queues, guest service portal

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Splunk integration for Jira Service Management by ZigiOps

by ZigiWave

revenue
> 0
reviews
0.00 (0)

ZigiOps supports integrations for Jira, Jira SM and Data Center - integrate Jira SM with Splunk, BMC Remedy, OpsBridge, and more

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Chatbot for Jira Service Management

by BranchCreation S.L.U.

revenue
143
installs
5
reviews
2.00 (1)

With Chatbot for Jira Service Management reduce the number of tickets by providing a better user interaction

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Prism Syntax Highlighter for Confluence

by weweave

revenue
220
installs
97
reviews
3.86 (7)

Source code syntax highlighting for 260+ languages supporting code download, line highlighting, fullscreen, copy & paste and more

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Google Maps+ Embed for Jira

by Apps+

revenue
418
installs
73
reviews
0.00 (0)

Embed Google Maps alongside notes or images in one beautiful issue tab panel

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Slack Integration+ for Jira

by Appfire

revenue
223K
installs
3218
reviews
3.71 (74)

Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption

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