Free Only It & Helpdesk Statistics / Addons

0
0.00%
estimated monthly addons revenue paid by customers through Atlassian
 194
3.00%
number of addons
67.6K
2.83%
number of addons installations
 964
1.66%
number of addons reviews
 3.22
93.32%
reviews average stars

Free Only It & Helpdesk Addons / Statistics

Please note: The revenue figures presented in our app are estimated values based on marketplace trends and should not be considered as actual revenue data. These figures are not exact and should be viewed as indicative estimates rather than definitive numbers.

Top Rated Addons

Zendesk for Jira connector

by IntegrateCloud Inc

revenue
free
reviews
3.91 (52)

Create a seamless connection between Zendesk and JIRA using IntegrateCloud connector & create JIRA issues right inside Zendesk

Go to Addon

Status Time Reports Free - Time in Status

by Bloompeak

revenue
free
installs
10.0K
reviews
3.78 (54)

Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports

Go to Addon

Automation for Jira - Lite

by Atlassian

revenue
free
installs
2806
reviews
3.62 (68)

Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful

Go to Addon

Instabug for Jira: Bug Reporting

by Instabug

revenue
free
installs
716
reviews
3.73 (47)

Your users and testers can easily report bugs from your mobile app to Jira

Go to Addon

Automated Retrospective Agenda with Actionable Task Insights

by Agile Factory Ltd [Time tracking standups, retro, planning poker and backlog refinement]

revenue
free
installs
106
reviews
4.00 (31)

Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights

Go to Addon

Checklist for Jira (Free)

by Appbox.ai

revenue
free
installs
2548
reviews
3.40 (48)

Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale

Go to Addon

Zendesk Support for Jira

by Zendesk

revenue
free
installs
14.6K
reviews
2.70 (141)

Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams

Go to Addon

Rewind Backups for Bitbucket

by Rewind

revenue
free
reviews
4.00 (18)

Automated backups and flexible data recovery for Bitbucket Cloud. Trusted by 25,000+ organizations

Go to Addon

ACCELQ Connect

by ACCELQ inc.

revenue
free
installs
11
reviews
4.00 (16)

ACCELQ Test coverage in Jira

Go to Addon

Behaviours - ScriptRunner for Jira Cloud

by Adaptavist

revenue
free
installs
8327
reviews
3.15 (28)

Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave

Go to Addon

PagerDuty for Jira Cloud

by PagerDuty

revenue
free
installs
3877
reviews
2.91 (30)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

Go to Addon

Personal Checklist For Jira Cloud (Free)

by Appbox.ai

revenue
free
installs
404
reviews
3.58 (14)

Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented

Go to Addon

BulkOps Free

by ELFAPP Technologies

revenue
free
installs
1668
reviews
2.12 (34)

BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud

Go to Addon

Preview Issue Description

by The Starware

revenue
free
installs
145
reviews
3.82 (11)

Hover on issue key anywhere to see issue description fully formatted

Go to Addon

Statuspage for Jira Service Management

by Atlassian

revenue
free
installs
3932
reviews
1.97 (31)

Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

Go to Addon

Freshdesk for Jira

by Freshdesk Inc

revenue
free
installs
2985
reviews
2.25 (20)

Integrate Freshdesk tickets with Jira issues to provide a comprehensive outlook for your teams

Go to Addon

Response Templates for Jira (Canned Responses) (Free)

by Appbox.ai

revenue
free
installs
509
reviews
3.60 (10)

Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams

Go to Addon

Issue Details for Jira Service Desk

by Eren Aygunes

revenue
free
installs
25
reviews
2.93 (13)

Shows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page

Go to Addon

Quick Sketch - Image Editor for Jira

by Transition Technologies PSC

revenue
free
installs
195
reviews
4.00 (8)

Quickly create and sketch on image attachments directly on Jira Issues

Go to Addon

Oomnitza for Jira Server

by Oomnitza

revenue
free
installs
39
reviews
3.30 (10)

Asset Lifecycle Management: Bidirectional integration to seamlessly sync Oomnitza assets with Jira tickets

Go to Addon

Workflow Rules

by Typezoo

revenue
free
installs
648
reviews
3.00 (11)

Using natural language like rules to define condition and validator

Go to Addon

HelpCenter Corrector

by Itransition Group

revenue
free
installs
307
reviews
3.21 (10)

Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar

Go to Addon

Two-Factor Authentication (2FA) for Jira

by SecSign Technologies

revenue
free
installs
117
reviews
3.75 (8)

2FA security for all (Data Center, Cloud or on-premise) Jira Setups. Cloud or on-premise authentication with the App, OTP or FIDO

Go to Addon

Omni-Channel for Jira Service Management

by PingPilot

revenue
free
installs
81
reviews
3.63 (8)

Add Chat, SMS, Voice and Video directly inside Jira. Omni-Channel tickets with Atlassian Intelligence (AI) and Canned Responses

Go to Addon

SnapAssign - Smart Assignments for Jira

by Snapbytes

revenue
free
installs
54
reviews
4.00 (7)

Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing

Go to Addon

RSS Feeds for Jira

by AppsDelivered

revenue
free
installs
122
reviews
3.50 (8)

RSS Feeds for Jira: Get updates in your feed and auto-create issues for new articles, streamlining info flow and tasks

Go to Addon

Menu Gadget

by Akeles Consulting

revenue
free
installs
711
reviews
3.12 (9)

Simple gadget to better organize your filters

Go to Addon

TeamViewer for Jira Datacenter

by TeamViewer Germany GmbH

revenue
free
installs
41
reviews
1.65 (17)

The TeamViewer for Jira allows you to connect directly to people in Jira through TeamViewer

Go to Addon

SnapMetrics – Real Time Analytics

by Snapbytes

revenue
free
installs
84
reviews
3.72 (7)

Track team performance, issue progress, and worklogs in real time with flexible KPIs and advanced reporting in Jira

Go to Addon

Endpoint Central

by ManageEngine

revenue
free
installs
748
reviews
2.50 (10)

Resolve Jira issues at lightning speed with Remote control, Software deployment, Patch management, Asset management, and more

Go to Addon

Assistant for Trello

by Transition Technologies PSC

revenue
free
installs
103
reviews
3.15 (7)

Let your private assistant manage Trello board while you create and transition issues

Go to Addon

EZO AssetSonar IT Asset Management for Jira

by EZO.io

revenue
free
installs
235
reviews
3.00 (7)

Asset Intelligence, Reimagined

Go to Addon

8x8 ContactNow for Jira Service Desk

by 8x8

revenue
free
installs
56
reviews
3.50 (6)

Make and receive calls without leaving a ticket with a seamless contact center integration for Jira Service Desk

Go to Addon

Seismic Knowledge for Confluence

by Seismic

revenue
free
installs
453
reviews
3.34 (6)

Tired of searching lessons, documents, wikis, and software to find the answers you need at work? Meet Seismic Knowledge

Go to Addon

PagerDuty for Jira Server & Data Center

by PagerDuty

revenue
free
installs
383
reviews
2.72 (7)

Extend PagerDuty into Jira Server with Bidirectional Sync

Go to Addon
revenue
free
installs
1
reviews
4.00 (5)

ML1 helps you process Jira issues quickly and accurately by auto-filling the field of your choice based on historical data

Go to Addon

VisualScript Reports and Charts for Jira

by SmartDraw Software LLC

revenue
free
installs
347
reviews
3.80 (5)

Jira Reporting for Agile, IT, and Business Teams

Go to Addon

Tenable Plug-in for Jira

by Tenable, Inc.

revenue
free
installs
250
reviews
2.00 (7)

Vulnerability response management

Go to Addon

EZO for Jira Basic

by EZO.io

revenue
free
installs
201
reviews
2.50 (6)

Asset Intelligence, Reimagined

Go to Addon

Oomnitza for Jira Service Management

by Oomnitza

revenue
free
installs
188
reviews
3.21 (5)

Asset Lifecycle Management: Bidirectional integration to seamlessly sync Oomnitza assets and JSM tickets

Go to Addon

Enlarge Your Excel Export for Jira

by Sngular

revenue
free
installs
180
reviews
4.00 (4)

Contact us to migrate to 'Support Admin Tools' before Jira Server ends and get a big discount

Go to Addon

xMatters Actionable IT Alerts for Jira

by xMatters, an Everbridge Company

revenue
free
installs
168
reviews
4.00 (4)

Connect people and integrate tools that span DevOps, Ops, and Service Management

Go to Addon

Device42 - CMDB with REST APIs for Jira

by Device42

revenue
free
installs
67
reviews
4.00 (4)

Connect your Enterprise Device42 CMDB to Jira for Visualizations, Automation, RESTful APIs and Webhooks! #DCIM,ITIL,ITAM,ITSM,IPAM

Go to Addon

Loom Video Messaging

by Loom

revenue
free
reviews
4.00 (4)

Explain complex ideas with pre-recorded video messages

Go to Addon

HubSpot for Jira

by HubSpot

revenue
free
reviews
1.00 (7)

Connect your support and developer teams to solve customer issues faster

Go to Addon

Polly for Jira Service Management

by Polly

revenue
free
installs
152
reviews
3.00 (4)

Revolutionize the way you collect feedback on customer issues with automated Polly polls sent directly in Slack

Go to Addon

Lansweeper Integration for Jira Service Management Assets

by Lansweeper

revenue
free
installs
375
reviews
2.50 (4)

Seamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets

Go to Addon

EZO Asset Management for Jira

by EZO.io

revenue
free
installs
127
reviews
2.50 (4)

Asset Intelligence, Reimagined

Go to Addon

AI Tooltips+ for Confluence

by Apps+

revenue
free
installs
207
reviews
4.00 (3)

Create tooltips using AI powered by ChatGPT

Go to Addon

Gears desk for Jira

by hktx.cn (汇科天下)

revenue
free
installs
18
reviews
4.00 (3)

Jira work desk,simply look at your work

Go to Addon

smartQED for Jira

by smartQED, Inc.

revenue
free
installs
8
reviews
4.00 (3)

Resolve Jira issues faster with smartQED's AI-powered Investigation Maps

Go to Addon
revenue
free
reviews
4.00 (3)

Zendesk Jira integration for seamless support & development collaboration. Sync Zendesk tickets with Jira work items in real time

Go to Addon
revenue
free
reviews
4.00 (3)

Two-way Salesforce Jira integration. Sync Jira Work Items & Salesforce Cases to align customer-facing teams & back office

Go to Addon

Incident Updates for Statuspage

by Adaptavist

revenue
free
installs
89
reviews
3.67 (3)

Let anyone in your team update your Statuspage straight from your Jira project, even if they don't have a Statuspage account

Go to Addon

Simple Issue Links

by Raledo Software

revenue
free
installs
92
reviews
1.50 (4)

An easier way to link issues

Go to Addon

Freshdesk by Freshworks

by Freshworks

revenue
free
installs
110
reviews
3.00 (3)

Seamlessly link Jira issues to Freshdesk tickets and enable two-way updates for efficient collaboration

Go to Addon

Asset Panda

by Asset Panda

revenue
free
installs
151
reviews
2.00 (3)

Get a more wholistic view of your assets, support, and workflows when you connect Jira ITSM with Asset Panda

Go to Addon

Reftab Assets for Jira

by Reftab

revenue
free
installs
146
reviews
4.00 (2)

Integrate Reftab asset management with your Jira Service Desk

Go to Addon

Splashtop On-Demand Support

by Splashtop

revenue
free
installs
124
reviews
4.00 (2)

Remote Access/ Remote Support/ Remote Control your user’s computers right from within your Issue

Go to Addon

AI Support+ for Jira

by Apps+

revenue
free
installs
88
reviews
4.00 (2)

10x your support game with automated issue diagnosis, translations, assignment and reply generation

Go to Addon

AI Assist for Jira Service Management

by AppsFoundry

revenue
free
installs
80
reviews
4.00 (2)

🚀🤖 Boost Productivity: Unleash AI in Jira Service Management

Go to Addon

📢 Portal Messages for JSM

by ChiliShelf

revenue
free
installs
42
reviews
4.00 (2)

🆓 Free app! 📢 Enhance your portal experience and amplify engagement, one message at a time: Engage, Inform, Delight. 1234...GO

Go to Addon

Avocode for Jira

by Avocode Inc.

revenue
free
installs
39
reviews
4.00 (2)

Keep developers & stakeholders up to date with latest design changes in Avocode

Go to Addon

Panaya Test Management Integration for Jira

by Panaya

revenue
free
installs
39
reviews
4.00 (2)

Accelerate and de-risk development in Jira with real time Panaya testing traceability and automatic synchronization

Go to Addon
revenue
free
installs
33
reviews
4.00 (2)

Improve the collaboration between your engineering and support teams

Go to Addon

Starhive Integration for Jira (Data and Asset Management)

by Starhive

revenue
free
installs
31
reviews
4.00 (2)

Connect assets and data to your Jira issues. Starhive - a flexible solution for asset management in Jira at an affordable price

Go to Addon

Timestamp-to-Date for Crowd

by ASERVO Software GmbH

revenue
free
installs
12
reviews
4.00 (2)

Human-readable date tooltips for timestamp values in input fields (e.g. user attributes) for Atlassian Crowd

Go to Addon

Ticket AI

by SOLVVision AG

revenue
free
installs
4
reviews
4.00 (2)

Process tickets with Generative AI

Go to Addon

VoiceMailTel Meet

by VoiceMailTel Inc

revenue
free
installs
1
reviews
4.00 (2)

VoiceMailTel Meet Video Conference Application

Go to Addon

Service Desk/Management Menu for Jira

by it.Lab

revenue
free
installs
65
reviews
2.50 (2)

Add Service Desk/Management Menu into Jira

Go to Addon

limitless cascading level dropdown

by Choulle digital

revenue
free
installs
48
reviews
1.00 (2)

Multi level cascading dropdown for Jira

Go to Addon

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
free
installs
732
reviews
4.00 (1)

Business-ready service desk reports to streamline ITSM decisions

Go to Addon

External Data for Jira Fields - Extension

by codefortynine

revenue
free
installs
358
reviews
4.00 (1)

Bring external data search fields & info panels to the issue create screen. Unlock Full Potential of External Data for Jira Fields

Go to Addon

Lansweeper Integration for Jira

by Lansweeper

revenue
free
installs
315
reviews
4.00 (1)

Enhance Jira issues with Lansweeper IT asset data

Go to Addon

Awesome custom fields for JSM

by Seibert

revenue
free
installs
260
reviews
4.00 (1)

Use interactive custom fields directly in the JSM request form or in read-only mode for portal view

Go to Addon

Advanced Activity Streams for Jira

by TouchDown

revenue
free
installs
181
reviews
4.00 (1)

Unlock the Power of Jira: Unleash Advanced Filtering for Streamlined Insights

Go to Addon

ACCELQ Connect for Jira Cloud

by ACCELQ INC

revenue
free
installs
153
reviews
4.00 (1)

ACCELQ Test coverage

Go to Addon

Squadcast for Jira Cloud

by Squadcast

revenue
free
installs
132
reviews
4.00 (1)

Sync issues bidirectionally between Squadcast and Jira Cloud

Go to Addon

Assets - NVD Integration

by Atlassian

revenue
free
installs
113
reviews
4.00 (1)

Import updates from the National Vulnerability Database into Jira Service Management

Go to Addon

ClearFeed

by ClearFeed

revenue
free
installs
105
reviews
4.00 (1)

Break Silos between JIRA and Slack with powerful bi-directional sync and monitoring

Go to Addon

Moveworks

by Moveworks, Inc.

revenue
free
installs
96
reviews
4.00 (1)

The AI copilot that automates employee support

Go to Addon

Groove Integration

by Groove

revenue
free
installs
82
reviews
4.00 (1)

Build better customer experiences

Go to Addon

BlueTally for Jira

by BlueTally

revenue
free
installs
82
reviews
4.00 (1)

Integrate BlueTally Asset Management Software with Jira Service Management

Go to Addon

Custom Workflow Extension for Jira

by Minty Minds

revenue
free
installs
74
reviews
4.00 (1)

Automate your Jira workflows in seconds using easy-to-configure post-functions, validators, and conditions

Go to Addon

Assets - Snow Integration

by Atlassian

revenue
free
installs
73
reviews
4.00 (1)

Import asset information from Snow into Jira Service Management

Go to Addon

Round Robin Assignment with Shift Roster for Jira & JSM

by Padah Solutions Pvt Ltd

revenue
free
installs
42
reviews
4.00 (1)

Manage your shifts, your way with Round Robin App - Smart Roster Management

Go to Addon

RemotePC HelpDesk

by RemotePC HelpDesk

revenue
free
installs
37
reviews
4.00 (1)

Remote Access/ Remote Support/ Remote Control your user’s computers right from within your Issue

Go to Addon

Birdie - Screen Recording

by Birdie

revenue
free
installs
34
reviews
4.00 (1)

See issues clearly—resolve tickets faster with screen recordings

Go to Addon

Sinergify: Zendesk Connector for Jira

by Grazitti Interactive

revenue
free
installs
27
reviews
4.00 (1)

Sinergify - A Jira Plugin for Zendesk - Jira Integration

Go to Addon

Keadex Mina

by Keadex

revenue
free
installs
25
reviews
4.00 (1)

Include interactive C4 Model diagrams created with Keadex Mina

Go to Addon

Supportbench for Jira

by Supportbench

revenue
free
installs
8
reviews
4.00 (1)

View your linked cases and activities within your Jira issues

Go to Addon

IrisAgent

by IrisAgent

revenue
free
installs
6
reviews
4.00 (1)

AI-powered Customer Support Automation with GPT-based Answers, Triaging, Issue Correlation, and Tagging

Go to Addon

Show My Fields for Jira

by Remout

revenue
free
installs
4
reviews
4.00 (1)

Agents obtain deeper visibility on the custom fields used in their Jira instance

Go to Addon

Accoil: Product Data for B2B Customer Retention

by Accoil Analytics

revenue
free
installs
3
reviews
4.00 (1)

Real-time customer insights based on how customers really use your products. Delivered to your team on their Jira screens

Go to Addon
revenue
free
reviews
4.00 (1)

Flexible two-way Jira Github integration: connect, sync, and automate your integrations using simple code. Jira Github sync app

Go to Addon

AI Assistants Designed for Confluence, Jira, & Bitbucket

by BotMagic.ai

revenue
free
reviews
4.00 (1)

No-code platform for designing chatbots that help with tasks across Confluence, Jira, & Bitbucket to make workflows more efficient

Go to Addon

AI Images+ for Confluence

by Apps+

revenue
free
installs
61
reviews
3.00 (1)

Generate images using AI powered by DALL·E 3

Go to Addon

SIL Insight Connector

by Appfire

revenue
free
installs
44
reviews
3.00 (1)

Create scripts to integrate and sync data between Jira and Insight for better collaboration, data quality and work automation

Go to Addon

Collabtime - team time zones at a glance

by KaiserSoft

revenue
free
installs
5
reviews
3.00 (1)

Quickly view team members' time zones for seamless collaboration, optimizing meeting times and fostering efficient communication

Go to Addon

Zoho Assist - Remote Support

by Zoho Assist

revenue
free
installs
117
reviews
2.00 (1)

Remotely access and troubleshoot your customer's computer by initiating a support session right from your service requests

Go to Addon

LogMeIn Resolve

by GoTo Technologies

revenue
free
installs
52
reviews
2.00 (1)

Remote Support tool for PCs, Macs, and Mobile Devices

Go to Addon

Seismic Knowledge - Search issues and tickets from Slack

by Seismic

revenue
free
installs
58
reviews
1.00 (1)

Tired of leaving to find the Jira issues and tickets you need at work? Meet Seismic Knowledge

Go to Addon

Telegram / Discord integration for Confluence by Redwerk

by Redwerk

revenue
free
installs
34
reviews
1.00 (1)

Get notifications from Confluence in Telegram / Discord. Find @my_confluencebot in Telegram to use it

Go to Addon

Sipgate Integration for Jira

by amicaldo GmbH

revenue
free
installs
5
reviews
1.00 (1)

Seamlessly connect Sipgate and Jira, automatically assign tickets to users answering calls, simplifying call management

Go to Addon

Elements Connect - helper for custom fields integration

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
free
installs
550
reviews
0.00 (0)

Helper app to bring external data inside Jira issues

Go to Addon

PagerDuty for Jira Cloud (EU only version)

by PagerDuty

revenue
free
installs
373
reviews
0.00 (0)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

Go to Addon

Space Permissions Overview

by Actonic Labs

revenue
free
installs
287
reviews
0.00 (0)

Thousands of Confluence space permissions at a glance

Go to Addon

Project Templates, board and Issue Templates for Jira FREE

by Converton

revenue
free
installs
197
reviews
0.00 (0)

Clone projects with workflow! 🌟 blueprints of project templates, board templates & Issue Templates like Lean, Scrum, Scrumban

Go to Addon

Device42 for Jira Service Management Assets

by Device42

revenue
free
installs
185
reviews
0.00 (0)

Enhance Your ITSM Solution by Connecting Atlassian’s Jira Service Management to Device42

Go to Addon

EZO AssetSonar For Jira Basic

by EZO.io

revenue
free
installs
150
reviews
0.00 (0)

Asset Intelligence, Reimagined

Go to Addon

Atlan

by Atlan

revenue
free
installs
145
reviews
0.00 (0)

Atlan is a home for your data team & with Jira integration you can link Atlan assets with Jira issues

Go to Addon

Issue Translator Free

by Bloompeak

revenue
free
installs
134
reviews
0.00 (0)

Detects issue language and automatically translates issue summary, description and comments into project language

Go to Addon

Sleekplan

by Sleekplan GmbH

revenue
free
installs
123
reviews
0.00 (0)

The All-In-One Customer Feedback tool to Collect and Discuss in-app user feedback and keep everyone in sync straight from Jira

Go to Addon

AI Polls+ for Confluence

by Apps+

revenue
free
installs
119
reviews
0.00 (0)

Create polls using AI powered by ChatGPT

Go to Addon

Assets - Jamf Integration

by Atlassian

revenue
free
installs
88
reviews
0.00 (0)

Bring asset information from Jamf into Jira Service Management

Go to Addon

VictorOps for Jira Cloud

by Splunk> VictorOps

revenue
free
installs
86
reviews
0.00 (0)

Maintain your incident and ticket history between Jira and Splunk>VictorOps

Go to Addon

Enjo Slack Integration for Jira Service Management

by Troopr.ai - Slack apps for Jira and Confluence

revenue
free
installs
73
reviews
0.00 (0)

Manage Jira service requests in Slack

Go to Addon

Issue Progress For Jira Cloud

by Akeles Consulting

revenue
free
installs
72
reviews
0.00 (0)

Progress visualisation of related issues

Go to Addon

FeatureOS for Jira

by Skcript

revenue
free
installs
70
reviews
0.00 (0)

Connect customer feedback to JIRA projects

Go to Addon

Related Tickets For Jira Service Management Cloud

by Akeles Consulting

revenue
free
installs
64
reviews
0.00 (0)

Better service with customer insight

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Show more

Most Installed Addons

Zendesk Support for Jira

by Zendesk

revenue
free
installs
14.6K
reviews
2.70 (141)

Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams

Go to Addon

Status Time Reports Free - Time in Status

by Bloompeak

revenue
free
installs
10.0K
reviews
3.78 (54)

Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports

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Behaviours - ScriptRunner for Jira Cloud

by Adaptavist

revenue
free
installs
8327
reviews
3.15 (28)

Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave

Go to Addon

Statuspage for Jira Service Management

by Atlassian

revenue
free
installs
3932
reviews
1.97 (31)

Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

Go to Addon

PagerDuty for Jira Cloud

by PagerDuty

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installs
3877
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2.91 (30)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

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Freshdesk for Jira

by Freshdesk Inc

revenue
free
installs
2985
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2.25 (20)

Integrate Freshdesk tickets with Jira issues to provide a comprehensive outlook for your teams

Go to Addon

Automation for Jira - Lite

by Atlassian

revenue
free
installs
2806
reviews
3.62 (68)

Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful

Go to Addon

Checklist for Jira (Free)

by Appbox.ai

revenue
free
installs
2548
reviews
3.40 (48)

Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale

Go to Addon

BulkOps Free

by ELFAPP Technologies

revenue
free
installs
1668
reviews
2.12 (34)

BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud

Go to Addon

Endpoint Central

by ManageEngine

revenue
free
installs
748
reviews
2.50 (10)

Resolve Jira issues at lightning speed with Remote control, Software deployment, Patch management, Asset management, and more

Go to Addon

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
free
installs
732
reviews
4.00 (1)

Business-ready service desk reports to streamline ITSM decisions

Go to Addon

Instabug for Jira: Bug Reporting

by Instabug

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installs
716
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3.73 (47)

Your users and testers can easily report bugs from your mobile app to Jira

Go to Addon

Menu Gadget

by Akeles Consulting

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installs
711
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3.12 (9)

Simple gadget to better organize your filters

Go to Addon

Workflow Rules

by Typezoo

revenue
free
installs
648
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3.00 (11)

Using natural language like rules to define condition and validator

Go to Addon

Elements Connect - helper for custom fields integration

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
free
installs
550
reviews
0.00 (0)

Helper app to bring external data inside Jira issues

Go to Addon

Response Templates for Jira (Canned Responses) (Free)

by Appbox.ai

revenue
free
installs
509
reviews
3.60 (10)

Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams

Go to Addon

Seismic Knowledge for Confluence

by Seismic

revenue
free
installs
453
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3.34 (6)

Tired of searching lessons, documents, wikis, and software to find the answers you need at work? Meet Seismic Knowledge

Go to Addon

Personal Checklist For Jira Cloud (Free)

by Appbox.ai

revenue
free
installs
404
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3.58 (14)

Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented

Go to Addon

PagerDuty for Jira Server & Data Center

by PagerDuty

revenue
free
installs
383
reviews
2.72 (7)

Extend PagerDuty into Jira Server with Bidirectional Sync

Go to Addon

Lansweeper Integration for Jira Service Management Assets

by Lansweeper

revenue
free
installs
375
reviews
2.50 (4)

Seamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets

Go to Addon

PagerDuty for Jira Cloud (EU only version)

by PagerDuty

revenue
free
installs
373
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0.00 (0)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

Go to Addon

External Data for Jira Fields - Extension

by codefortynine

revenue
free
installs
358
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4.00 (1)

Bring external data search fields & info panels to the issue create screen. Unlock Full Potential of External Data for Jira Fields

Go to Addon

VisualScript Reports and Charts for Jira

by SmartDraw Software LLC

revenue
free
installs
347
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3.80 (5)

Jira Reporting for Agile, IT, and Business Teams

Go to Addon

Lansweeper Integration for Jira

by Lansweeper

revenue
free
installs
315
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4.00 (1)

Enhance Jira issues with Lansweeper IT asset data

Go to Addon

HelpCenter Corrector

by Itransition Group

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free
installs
307
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3.21 (10)

Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar

Go to Addon

Space Permissions Overview

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free
installs
287
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0.00 (0)

Thousands of Confluence space permissions at a glance

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Awesome custom fields for JSM

by Seibert

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free
installs
260
reviews
4.00 (1)

Use interactive custom fields directly in the JSM request form or in read-only mode for portal view

Go to Addon

Tenable Plug-in for Jira

by Tenable, Inc.

revenue
free
installs
250
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2.00 (7)

Vulnerability response management

Go to Addon

EZO AssetSonar IT Asset Management for Jira

by EZO.io

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235
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3.00 (7)

Asset Intelligence, Reimagined

Go to Addon

AI Tooltips+ for Confluence

by Apps+

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207
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Create tooltips using AI powered by ChatGPT

Go to Addon

EZO for Jira Basic

by EZO.io

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free
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201
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2.50 (6)

Asset Intelligence, Reimagined

Go to Addon

Project Templates, board and Issue Templates for Jira FREE

by Converton

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free
installs
197
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0.00 (0)

Clone projects with workflow! 🌟 blueprints of project templates, board templates & Issue Templates like Lean, Scrum, Scrumban

Go to Addon

Quick Sketch - Image Editor for Jira

by Transition Technologies PSC

revenue
free
installs
195
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4.00 (8)

Quickly create and sketch on image attachments directly on Jira Issues

Go to Addon

Oomnitza for Jira Service Management

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revenue
free
installs
188
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3.21 (5)

Asset Lifecycle Management: Bidirectional integration to seamlessly sync Oomnitza assets and JSM tickets

Go to Addon

Device42 for Jira Service Management Assets

by Device42

revenue
free
installs
185
reviews
0.00 (0)

Enhance Your ITSM Solution by Connecting Atlassian’s Jira Service Management to Device42

Go to Addon

Advanced Activity Streams for Jira

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revenue
free
installs
181
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4.00 (1)

Unlock the Power of Jira: Unleash Advanced Filtering for Streamlined Insights

Go to Addon

Enlarge Your Excel Export for Jira

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installs
180
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4.00 (4)

Contact us to migrate to 'Support Admin Tools' before Jira Server ends and get a big discount

Go to Addon

xMatters Actionable IT Alerts for Jira

by xMatters, an Everbridge Company

revenue
free
installs
168
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4.00 (4)

Connect people and integrate tools that span DevOps, Ops, and Service Management

Go to Addon

ACCELQ Connect for Jira Cloud

by ACCELQ INC

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free
installs
153
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ACCELQ Test coverage

Go to Addon

Polly for Jira Service Management

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free
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152
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Revolutionize the way you collect feedback on customer issues with automated Polly polls sent directly in Slack

Go to Addon

Asset Panda

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revenue
free
installs
151
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2.00 (3)

Get a more wholistic view of your assets, support, and workflows when you connect Jira ITSM with Asset Panda

Go to Addon

EZO AssetSonar For Jira Basic

by EZO.io

revenue
free
installs
150
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0.00 (0)

Asset Intelligence, Reimagined

Go to Addon

Reftab Assets for Jira

by Reftab

revenue
free
installs
146
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4.00 (2)

Integrate Reftab asset management with your Jira Service Desk

Go to Addon

Preview Issue Description

by The Starware

revenue
free
installs
145
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3.82 (11)

Hover on issue key anywhere to see issue description fully formatted

Go to Addon

Atlan

by Atlan

revenue
free
installs
145
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0.00 (0)

Atlan is a home for your data team & with Jira integration you can link Atlan assets with Jira issues

Go to Addon

Issue Translator Free

by Bloompeak

revenue
free
installs
134
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0.00 (0)

Detects issue language and automatically translates issue summary, description and comments into project language

Go to Addon

Squadcast for Jira Cloud

by Squadcast

revenue
free
installs
132
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4.00 (1)

Sync issues bidirectionally between Squadcast and Jira Cloud

Go to Addon

EZO Asset Management for Jira

by EZO.io

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installs
127
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2.50 (4)

Asset Intelligence, Reimagined

Go to Addon

Splashtop On-Demand Support

by Splashtop

revenue
free
installs
124
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4.00 (2)

Remote Access/ Remote Support/ Remote Control your user’s computers right from within your Issue

Go to Addon

Sleekplan

by Sleekplan GmbH

revenue
free
installs
123
reviews
0.00 (0)

The All-In-One Customer Feedback tool to Collect and Discuss in-app user feedback and keep everyone in sync straight from Jira

Go to Addon

RSS Feeds for Jira

by AppsDelivered

revenue
free
installs
122
reviews
3.50 (8)

RSS Feeds for Jira: Get updates in your feed and auto-create issues for new articles, streamlining info flow and tasks

Go to Addon

AI Polls+ for Confluence

by Apps+

revenue
free
installs
119
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0.00 (0)

Create polls using AI powered by ChatGPT

Go to Addon

Two-Factor Authentication (2FA) for Jira

by SecSign Technologies

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free
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117
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3.75 (8)

2FA security for all (Data Center, Cloud or on-premise) Jira Setups. Cloud or on-premise authentication with the App, OTP or FIDO

Go to Addon

Zoho Assist - Remote Support

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installs
117
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2.00 (1)

Remotely access and troubleshoot your customer's computer by initiating a support session right from your service requests

Go to Addon

Assets - NVD Integration

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113
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4.00 (1)

Import updates from the National Vulnerability Database into Jira Service Management

Go to Addon

Freshdesk by Freshworks

by Freshworks

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110
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Seamlessly link Jira issues to Freshdesk tickets and enable two-way updates for efficient collaboration

Go to Addon

Automated Retrospective Agenda with Actionable Task Insights

by Agile Factory Ltd [Time tracking standups, retro, planning poker and backlog refinement]

revenue
free
installs
106
reviews
4.00 (31)

Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights

Go to Addon

ClearFeed

by ClearFeed

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free
installs
105
reviews
4.00 (1)

Break Silos between JIRA and Slack with powerful bi-directional sync and monitoring

Go to Addon

Assistant for Trello

by Transition Technologies PSC

revenue
free
installs
103
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3.15 (7)

Let your private assistant manage Trello board while you create and transition issues

Go to Addon

Moveworks

by Moveworks, Inc.

revenue
free
installs
96
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4.00 (1)

The AI copilot that automates employee support

Go to Addon

Simple Issue Links

by Raledo Software

revenue
free
installs
92
reviews
1.50 (4)

An easier way to link issues

Go to Addon

Incident Updates for Statuspage

by Adaptavist

revenue
free
installs
89
reviews
3.67 (3)

Let anyone in your team update your Statuspage straight from your Jira project, even if they don't have a Statuspage account

Go to Addon

Assets - Jamf Integration

by Atlassian

revenue
free
installs
88
reviews
0.00 (0)

Bring asset information from Jamf into Jira Service Management

Go to Addon

AI Support+ for Jira

by Apps+

revenue
free
installs
88
reviews
4.00 (2)

10x your support game with automated issue diagnosis, translations, assignment and reply generation

Go to Addon

VictorOps for Jira Cloud

by Splunk> VictorOps

revenue
free
installs
86
reviews
0.00 (0)

Maintain your incident and ticket history between Jira and Splunk>VictorOps

Go to Addon

SnapMetrics – Real Time Analytics

by Snapbytes

revenue
free
installs
84
reviews
3.72 (7)

Track team performance, issue progress, and worklogs in real time with flexible KPIs and advanced reporting in Jira

Go to Addon

Groove Integration

by Groove

revenue
free
installs
82
reviews
4.00 (1)

Build better customer experiences

Go to Addon

BlueTally for Jira

by BlueTally

revenue
free
installs
82
reviews
4.00 (1)

Integrate BlueTally Asset Management Software with Jira Service Management

Go to Addon

Omni-Channel for Jira Service Management

by PingPilot

revenue
free
installs
81
reviews
3.63 (8)

Add Chat, SMS, Voice and Video directly inside Jira. Omni-Channel tickets with Atlassian Intelligence (AI) and Canned Responses

Go to Addon

AI Assist for Jira Service Management

by AppsFoundry

revenue
free
installs
80
reviews
4.00 (2)

🚀🤖 Boost Productivity: Unleash AI in Jira Service Management

Go to Addon

Custom Workflow Extension for Jira

by Minty Minds

revenue
free
installs
74
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4.00 (1)

Automate your Jira workflows in seconds using easy-to-configure post-functions, validators, and conditions

Go to Addon

Assets - Snow Integration

by Atlassian

revenue
free
installs
73
reviews
4.00 (1)

Import asset information from Snow into Jira Service Management

Go to Addon

Enjo Slack Integration for Jira Service Management

by Troopr.ai - Slack apps for Jira and Confluence

revenue
free
installs
73
reviews
0.00 (0)

Manage Jira service requests in Slack

Go to Addon

Issue Progress For Jira Cloud

by Akeles Consulting

revenue
free
installs
72
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0.00 (0)

Progress visualisation of related issues

Go to Addon

FeatureOS for Jira

by Skcript

revenue
free
installs
70
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Connect customer feedback to JIRA projects

Go to Addon

Device42 - CMDB with REST APIs for Jira

by Device42

revenue
free
installs
67
reviews
4.00 (4)

Connect your Enterprise Device42 CMDB to Jira for Visualizations, Automation, RESTful APIs and Webhooks! #DCIM,ITIL,ITAM,ITSM,IPAM

Go to Addon

Service Desk/Management Menu for Jira

by it.Lab

revenue
free
installs
65
reviews
2.50 (2)

Add Service Desk/Management Menu into Jira

Go to Addon

Related Tickets For Jira Service Management Cloud

by Akeles Consulting

revenue
free
installs
64
reviews
0.00 (0)

Better service with customer insight

Go to Addon

Issue Approval

by Globo Solutions

revenue
free
installs
64
reviews
0.00 (0)

Improve process of collecting approvals in issues

Go to Addon

AI Images+ for Confluence

by Apps+

revenue
free
installs
61
reviews
3.00 (1)

Generate images using AI powered by DALL·E 3

Go to Addon

Seismic Knowledge - Search issues and tickets from Slack

by Seismic

revenue
free
installs
58
reviews
1.00 (1)

Tired of leaving to find the Jira issues and tickets you need at work? Meet Seismic Knowledge

Go to Addon

8x8 ContactNow for Jira Service Desk

by 8x8

revenue
free
installs
56
reviews
3.50 (6)

Make and receive calls without leaving a ticket with a seamless contact center integration for Jira Service Desk

Go to Addon

SnapAssign - Smart Assignments for Jira

by Snapbytes

revenue
free
installs
54
reviews
4.00 (7)

Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing

Go to Addon

LogMeIn Resolve

by GoTo Technologies

revenue
free
installs
52
reviews
2.00 (1)

Remote Support tool for PCs, Macs, and Mobile Devices

Go to Addon

Re:amaze for Jira

by Reamaze

revenue
free
installs
49
reviews
0.00 (0)

Simplified helpdesk and customer messaging platform designed for sites and apps

Go to Addon

limitless cascading level dropdown

by Choulle digital

revenue
free
installs
48
reviews
1.00 (2)

Multi level cascading dropdown for Jira

Go to Addon

Comment Toolkit for Jira

by VECTORS

revenue
free
installs
48
reviews
0.00 (0)

Easily label, filter, and search Jira comments to streamline long threads and boost communication

Go to Addon

Advanced Queues for Jira Service Management (Free)

by Appbox.ai

revenue
free
installs
47
reviews
0.00 (0)

Manage your Queues like a Pro. Enhance Visibility with Cross Project Queues

Go to Addon

Translated Fields for Jira & JSM

by Forgappify

revenue
free
installs
45
reviews
0.00 (0)

The app provides new custom field types with options that can be translated into any language supported by Jira

Go to Addon

SIL Insight Connector

by Appfire

revenue
free
installs
44
reviews
3.00 (1)

Create scripts to integrate and sync data between Jira and Insight for better collaboration, data quality and work automation

Go to Addon

📢 Portal Messages for JSM

by ChiliShelf

revenue
free
installs
42
reviews
4.00 (2)

🆓 Free app! 📢 Enhance your portal experience and amplify engagement, one message at a time: Engage, Inform, Delight. 1234...GO

Go to Addon

Round Robin Assignment with Shift Roster for Jira & JSM

by Padah Solutions Pvt Ltd

revenue
free
installs
42
reviews
4.00 (1)

Manage your shifts, your way with Round Robin App - Smart Roster Management

Go to Addon

TeamViewer for Jira Datacenter

by TeamViewer Germany GmbH

revenue
free
installs
41
reviews
1.65 (17)

The TeamViewer for Jira allows you to connect directly to people in Jira through TeamViewer

Go to Addon

Assets - ServiceNow Integration

by Atlassian

revenue
free
installs
41
reviews
0.00 (0)

Import ServiceNow assets and CIs into Jira Service Management

Go to Addon

Marketplace Integration for Jira

by META-INF KFT

revenue
free
installs
41
reviews
0.00 (0)

Customer support on steroids with Atlassian Marketplace Data in Jira Service Management

Go to Addon

Oomnitza for Jira Server

by Oomnitza

revenue
free
installs
39
reviews
3.30 (10)

Asset Lifecycle Management: Bidirectional integration to seamlessly sync Oomnitza assets with Jira tickets

Go to Addon

Avocode for Jira

by Avocode Inc.

revenue
free
installs
39
reviews
4.00 (2)

Keep developers & stakeholders up to date with latest design changes in Avocode

Go to Addon

Panaya Test Management Integration for Jira

by Panaya

revenue
free
installs
39
reviews
4.00 (2)

Accelerate and de-risk development in Jira with real time Panaya testing traceability and automatic synchronization

Go to Addon

PagerDuty for Jira Server & Data Center (EU only version)

by PagerDuty

revenue
free
installs
38
reviews
0.00 (0)

Extend PagerDuty into Jira Server with Bidirectional Sync

Go to Addon

RemotePC HelpDesk

by RemotePC HelpDesk

revenue
free
installs
37
reviews
4.00 (1)

Remote Access/ Remote Support/ Remote Control your user’s computers right from within your Issue

Go to Addon

Birdie - Screen Recording

by Birdie

revenue
free
installs
34
reviews
4.00 (1)

See issues clearly—resolve tickets faster with screen recordings

Go to Addon

InvGate Asset Management for Jira

by InvGate

revenue
free
installs
34
reviews
0.00 (0)

Transform your Jira issues with real-time IT asset data from InvGate Asset Management

Go to Addon

Telegram / Discord integration for Confluence by Redwerk

by Redwerk

revenue
free
installs
34
reviews
1.00 (1)

Get notifications from Confluence in Telegram / Discord. Find @my_confluencebot in Telegram to use it

Go to Addon
revenue
free
installs
33
reviews
4.00 (2)

Improve the collaboration between your engineering and support teams

Go to Addon

Squadcast for Jira Cloud (EU only version)

by SolarWinds Worldwide LLC

revenue
free
installs
33
reviews
0.00 (0)

Sync issues bidirectionally between Squadcast(EU only version) and Jira Cloud

Go to Addon

Agent context for Jira Service Management

by view26 Labs

revenue
free
installs
33
reviews
0.00 (0)

Gain more context into customer and organization details when working on the Jira Service Management requests

Go to Addon

DelegateMate – Out of Office and Auto Assignments

by Athena IT Solutions

revenue
free
installs
32
reviews
0.00 (0)

Now you can go on vacation with peace of mind and delegate future issues to a mate

Go to Addon

ADManager Plus - Identity and Access Management Solution

by ManageEngine

revenue
free
installs
31
reviews
0.00 (0)

Cut down the turnaround times for identity and access management tickets by resolving them from within your help desk console

Go to Addon

Starhive Integration for Jira (Data and Asset Management)

by Starhive

revenue
free
installs
31
reviews
4.00 (2)

Connect assets and data to your Jira issues. Starhive - a flexible solution for asset management in Jira at an affordable price

Go to Addon

Customer Reports & Portal Extension

by Athena IT Solutions

revenue
free
installs
28
reviews
0.00 (0)

A Powerful Reporting and Detailing Tool for Your Customer Portal

Go to Addon

Sinergify: Zendesk Connector for Jira

by Grazitti Interactive

revenue
free
installs
27
reviews
4.00 (1)

Sinergify - A Jira Plugin for Zendesk - Jira Integration

Go to Addon

Agent Schedule Lite

by pascal CO.,LTD

revenue
free
installs
27
reviews
0.00 (0)

Level up your helpdesk with shift scheduling

Go to Addon

TicketBook - Service Time and Contract Management for Jira

by OBSS

revenue
free
installs
27
reviews
0.00 (0)

Easy usage tracking for ticket counts and service hours

Go to Addon

Assets - Device42 Integration

by Atlassian

revenue
free
installs
26
reviews
0.00 (0)

Import Device42 assets and CIs into Jira Service Management

Go to Addon

Issue Details for Jira Service Desk

by Eren Aygunes

revenue
free
installs
25
reviews
2.93 (13)

Shows additional fields and stats in the customer portal such as assignee, time spent and who's viewing the page

Go to Addon

Keadex Mina

by Keadex

revenue
free
installs
25
reviews
4.00 (1)

Include interactive C4 Model diagrams created with Keadex Mina

Go to Addon

Adaptavist Assistant

by Adaptavist

revenue
free
installs
24
reviews
0.00 (0)

On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button

Go to Addon

AI Sentiment+ for Confluence

by Apps+

revenue
free
installs
24
reviews
0.00 (0)

Determine sentiment using AI powered by ChatGPT

Go to Addon

Zilla Access Request for Jira Service Management

by Zilla Security

revenue
free
installs
22
reviews
0.00 (0)

Provide application access, approvals and fulfillment workflows from Zilla Security to your Jira Service Management request portal

Go to Addon

QR Code Generator - issue link, key or field

by Spriton

revenue
free
installs
22
reviews
0.00 (0)

Create QR Code from issue link, issue key or any field. Setup code for every project. Additional app allow printing

Go to Addon
Show more

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SnapMetrics – Real Time Analytics

by Snapbytes

revenue
free
installs
84
reviews
3.72 (7)

Track team performance, issue progress, and worklogs in real time with flexible KPIs and advanced reporting in Jira

Go to Addon

Ticket AI

by SOLVVision AG

revenue
free
installs
4
reviews
4.00 (2)

Process tickets with Generative AI

Go to Addon

Squadcast for Jira Cloud (EU only version)

by SolarWinds Worldwide LLC

revenue
free
installs
33
reviews
0.00 (0)

Sync issues bidirectionally between Squadcast(EU only version) and Jira Cloud

Go to Addon

Statuspage for Jira Service Management

by Atlassian

revenue
free
installs
3932
reviews
1.97 (31)

Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

Go to Addon

Elements Connect - helper for custom fields integration

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
free
installs
550
reviews
0.00 (0)

Helper app to bring external data inside Jira issues

Go to Addon

StrataCom's Copy Azure Users to JSM Assets Object

by StrataCom, Inc.

revenue
free
installs
15
reviews
0.00 (0)

Easily sync Azure users into JSM assets including their Manager and link to their Atlassian ID

Go to Addon

DelegateMate – Out of Office and Auto Assignments

by Athena IT Solutions

revenue
free
installs
32
reviews
0.00 (0)

Now you can go on vacation with peace of mind and delegate future issues to a mate

Go to Addon

Awesome custom fields for JSM

by Seibert

revenue
free
installs
260
reviews
4.00 (1)

Use interactive custom fields directly in the JSM request form or in read-only mode for portal view

Go to Addon

Recent Requests for Jira Service Management

by Modus Create Labs

revenue
free
installs
11
reviews
0.00 (0)

See reporter's past requests instantly in JSM. Boost agent efficiency

Go to Addon

SnapAssign - Smart Assignments for Jira

by Snapbytes

revenue
free
installs
54
reviews
4.00 (7)

Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing

Go to Addon

Behaviours - ScriptRunner for Jira Cloud

by Adaptavist

revenue
free
installs
8327
reviews
3.15 (28)

Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave

Go to Addon

Keadex Mina

by Keadex

revenue
free
installs
25
reviews
4.00 (1)

Include interactive C4 Model diagrams created with Keadex Mina

Go to Addon

Starhive Integration for Jira (Data and Asset Management)

by Starhive

revenue
free
installs
31
reviews
4.00 (2)

Connect assets and data to your Jira issues. Starhive - a flexible solution for asset management in Jira at an affordable price

Go to Addon

Assets - Jamf Integration

by Atlassian

revenue
free
installs
88
reviews
0.00 (0)

Bring asset information from Jamf into Jira Service Management

Go to Addon

Assets - Device42 Integration

by Atlassian

revenue
free
installs
26
reviews
0.00 (0)

Import Device42 assets and CIs into Jira Service Management

Go to Addon

Assets - NVD Integration

by Atlassian

revenue
free
installs
113
reviews
4.00 (1)

Import updates from the National Vulnerability Database into Jira Service Management

Go to Addon

Assets - ServiceNow Integration

by Atlassian

revenue
free
installs
41
reviews
0.00 (0)

Import ServiceNow assets and CIs into Jira Service Management

Go to Addon

Assets - Snow Integration

by Atlassian

revenue
free
installs
73
reviews
4.00 (1)

Import asset information from Snow into Jira Service Management

Go to Addon

Lux ⚡️ Automation Templates for Jira (Free)

by Seibert

revenue
free
installs
7
reviews
0.00 (0)

Jira automation templates for workflow automations & custom actions. Enterprise security: Runs on Atlassian 🔒 no data egress

Go to Addon

External Data for Jira Fields - Extension

by codefortynine

revenue
free
installs
358
reviews
4.00 (1)

Bring external data search fields & info panels to the issue create screen. Unlock Full Potential of External Data for Jira Fields

Go to Addon

TicketBook - Service Time and Contract Management for Jira

by OBSS

revenue
free
installs
27
reviews
0.00 (0)

Easy usage tracking for ticket counts and service hours

Go to Addon

VisualScript Reports and Charts for Jira

by SmartDraw Software LLC

revenue
free
installs
347
reviews
3.80 (5)

Jira Reporting for Agile, IT, and Business Teams

Go to Addon

Codlylabs-Resolve

by Codlylabs-Agents

revenue
free
installs
4
reviews
0.00 (0)

Resolve Jira issues 70% faster with AI-generated code and PRs

Go to Addon

Component and Version Sync for Jira

by Life in Codes

revenue
free
installs
3
reviews
0.00 (0)

Effortless Project Alignment – Sync Components and Versions Seamlessly

Go to Addon

Endpoint Central

by ManageEngine

revenue
free
installs
748
reviews
2.50 (10)

Resolve Jira issues at lightning speed with Remote control, Software deployment, Patch management, Asset management, and more

Go to Addon

Freshdesk by Freshworks

by Freshworks

revenue
free
installs
110
reviews
3.00 (3)

Seamlessly link Jira issues to Freshdesk tickets and enable two-way updates for efficient collaboration

Go to Addon

Status Time Reports Free - Time in Status

by Bloompeak

revenue
free
installs
10.0K
reviews
3.78 (54)

Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports

Go to Addon
revenue
free
reviews
4.00 (1)

Flexible two-way Jira Github integration: connect, sync, and automate your integrations using simple code. Jira Github sync app

Go to Addon
revenue
free
reviews
4.00 (3)

Zendesk Jira integration for seamless support & development collaboration. Sync Zendesk tickets with Jira work items in real time

Go to Addon
revenue
free
reviews
4.00 (3)

Two-way Salesforce Jira integration. Sync Jira Work Items & Salesforce Cases to align customer-facing teams & back office

Go to Addon

Show My Fields for Jira

by Remout

revenue
free
installs
4
reviews
4.00 (1)

Agents obtain deeper visibility on the custom fields used in their Jira instance

Go to Addon

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
free
installs
732
reviews
4.00 (1)

Business-ready service desk reports to streamline ITSM decisions

Go to Addon

Quick Sketch - Image Editor for Jira

by Transition Technologies PSC

revenue
free
installs
195
reviews
4.00 (8)

Quickly create and sketch on image attachments directly on Jira Issues

Go to Addon

ReadyCloud - IT Asset Retrieval for Jira

by READYCLOUD

revenue
free
installs
7
reviews
0.00 (0)

Get Your IT Assets Back with Only a QR Code

Go to Addon

Comment Toolkit for Jira

by VECTORS

revenue
free
installs
48
reviews
0.00 (0)

Easily label, filter, and search Jira comments to streamline long threads and boost communication

Go to Addon

Freshservice Connector for Jira (Freshservice Integration)

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
free
reviews
0.00 (0)

Real-time Jira Freshservice integration. Sync work items in Jira & Freshservice tickets in a way that fits your use case precisely

Go to Addon

AI Sentiment+ for Confluence

by Apps+

revenue
free
installs
24
reviews
0.00 (0)

Determine sentiment using AI powered by ChatGPT

Go to Addon

AI Images+ for Confluence

by Apps+

revenue
free
installs
61
reviews
3.00 (1)

Generate images using AI powered by DALL·E 3

Go to Addon

BulkOps Free

by ELFAPP Technologies

revenue
free
installs
1668
reviews
2.12 (34)

BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud

Go to Addon

Matrix Custom Field

by celix Solutions GmbH

revenue
free
installs
15
reviews
0.00 (0)

Select values in a grid of radio buttons. Perfect for categorization, prioritization and more

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Issue Approval

by Globo Solutions

revenue
free
installs
64
reviews
0.00 (0)

Improve process of collecting approvals in issues

Go to Addon
revenue
free
reviews
0.00 (0)

Freshdesk Jira integration makes support-development escalation smoother. Sync Freshdesk tickets & Jira issues bidirectionally

Go to Addon

Service Desk Queues Extension

by Medeu IT

revenue
free
installs
3
reviews
0.00 (0)

Simplify managing Jira Service Desk queues

Go to Addon

World Time Gadget

by Medeu IT

revenue
free
installs
5
reviews
0.00 (0)

World Time Gadget allows to add customized clocks on your dashboards

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ADManager Plus - Identity and Access Management Solution

by ManageEngine

revenue
free
installs
31
reviews
0.00 (0)

Cut down the turnaround times for identity and access management tickets by resolving them from within your help desk console

Go to Addon

Zendesk Support for Jira

by Zendesk

revenue
free
installs
14.6K
reviews
2.70 (141)

Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams

Go to Addon

FeatValue

by FeatValue GmbH

revenue
free
installs
3
reviews
0.00 (0)

The interface between agency and customer

Go to Addon

Lansweeper Integration for Jira

by Lansweeper

revenue
free
installs
315
reviews
4.00 (1)

Enhance Jira issues with Lansweeper IT asset data

Go to Addon

ITIL Priority Matrix Lite

by Systemology Australia

revenue
free
installs
3
reviews
0.00 (0)

A free ITIL compliant priority matrix for use in JSM projects. Feature rich and easy to use

Go to Addon

AI Polls+ for Confluence

by Apps+

revenue
free
installs
119
reviews
0.00 (0)

Create polls using AI powered by ChatGPT

Go to Addon

AI Tooltips+ for Confluence

by Apps+

revenue
free
installs
207
reviews
4.00 (3)

Create tooltips using AI powered by ChatGPT

Go to Addon

RSS Feeds for Jira

by AppsDelivered

revenue
free
installs
122
reviews
3.50 (8)

RSS Feeds for Jira: Get updates in your feed and auto-create issues for new articles, streamlining info flow and tasks

Go to Addon

Lansweeper Integration for Jira Service Management Assets

by Lansweeper

revenue
free
installs
375
reviews
2.50 (4)

Seamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets

Go to Addon

Asset Panda

by Asset Panda

revenue
free
installs
151
reviews
2.00 (3)

Get a more wholistic view of your assets, support, and workflows when you connect Jira ITSM with Asset Panda

Go to Addon

Tenable Plug-in for Jira

by Tenable, Inc.

revenue
free
installs
250
reviews
2.00 (7)

Vulnerability response management

Go to Addon

Customer Reports & Portal Extension

by Athena IT Solutions

revenue
free
installs
28
reviews
0.00 (0)

A Powerful Reporting and Detailing Tool for Your Customer Portal

Go to Addon

Simple Issue Links

by Raledo Software

revenue
free
installs
92
reviews
1.50 (4)

An easier way to link issues

Go to Addon

📢 Portal Messages for JSM

by ChiliShelf

revenue
free
installs
42
reviews
4.00 (2)

🆓 Free app! 📢 Enhance your portal experience and amplify engagement, one message at a time: Engage, Inform, Delight. 1234...GO

Go to Addon

Marketplace Integration for Jira

by META-INF KFT

revenue
free
installs
41
reviews
0.00 (0)

Customer support on steroids with Atlassian Marketplace Data in Jira Service Management

Go to Addon

HelpCenter Corrector

by Itransition Group

revenue
free
installs
307
reviews
3.21 (10)

Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar

Go to Addon

Rewind Backups for Bitbucket

by Rewind

revenue
free
reviews
4.00 (18)

Automated backups and flexible data recovery for Bitbucket Cloud. Trusted by 25,000+ organizations

Go to Addon

Collabtime - team time zones at a glance

by KaiserSoft

revenue
free
installs
5
reviews
3.00 (1)

Quickly view team members' time zones for seamless collaboration, optimizing meeting times and fostering efficient communication

Go to Addon

Incident Updates for Statuspage

by Adaptavist

revenue
free
installs
89
reviews
3.67 (3)

Let anyone in your team update your Statuspage straight from your Jira project, even if they don't have a Statuspage account

Go to Addon

Translated Fields for Jira & JSM

by Forgappify

revenue
free
installs
45
reviews
0.00 (0)

The app provides new custom field types with options that can be translated into any language supported by Jira

Go to Addon

Menu Gadget

by Akeles Consulting

revenue
free
installs
711
reviews
3.12 (9)

Simple gadget to better organize your filters

Go to Addon

AI Support+ for Jira

by Apps+

revenue
free
installs
88
reviews
4.00 (2)

10x your support game with automated issue diagnosis, translations, assignment and reply generation

Go to Addon

Related Tickets For Jira Service Management Cloud

by Akeles Consulting

revenue
free
installs
64
reviews
0.00 (0)

Better service with customer insight

Go to Addon

Issue Progress For Jira Cloud

by Akeles Consulting

revenue
free
installs
72
reviews
0.00 (0)

Progress visualisation of related issues

Go to Addon

Accoil: Product Data for B2B Customer Retention

by Accoil Analytics

revenue
free
installs
3
reviews
4.00 (1)

Real-time customer insights based on how customers really use your products. Delivered to your team on their Jira screens

Go to Addon

Agent context for Jira Service Management

by view26 Labs

revenue
free
installs
33
reviews
0.00 (0)

Gain more context into customer and organization details when working on the Jira Service Management requests

Go to Addon

Prioritization Helper

by Prioritization Helper

revenue
free
installs
6
reviews
0.00 (0)

Prioritize everything easily

Go to Addon

Oomnitza for Jira Server

by Oomnitza

revenue
free
installs
39
reviews
3.30 (10)

Asset Lifecycle Management: Bidirectional integration to seamlessly sync Oomnitza assets with Jira tickets

Go to Addon

Assistant for Trello

by Transition Technologies PSC

revenue
free
installs
103
reviews
3.15 (7)

Let your private assistant manage Trello board while you create and transition issues

Go to Addon

Google SecOps for Jira (On-Prem)

by Google Cloud Security

revenue
free
installs
2
reviews
0.00 (0)

Connect Google’s Chronicle security analytics platform with Jira

Go to Addon

EZO Asset Management for Jira

by EZO.io

revenue
free
installs
127
reviews
2.50 (4)

Asset Intelligence, Reimagined

Go to Addon

EZO AssetSonar IT Asset Management for Jira

by EZO.io

revenue
free
installs
235
reviews
3.00 (7)

Asset Intelligence, Reimagined

Go to Addon

PassMan - Insight Connector for Data Center

by MORESIMP

revenue
free
installs
3
reviews
0.00 (0)

Use super secure login-links instead of plain passwords in Jira

Go to Addon

WalkIn

by Onpoint

revenue
free
installs
6
reviews
0.00 (0)

Simplify Visitor Management with WalkIn — Right Inside Jira

Go to Addon

ACCELQ Connect

by ACCELQ inc.

revenue
free
installs
11
reviews
4.00 (16)

ACCELQ Test coverage in Jira

Go to Addon

Birdie - Screen Recording

by Birdie

revenue
free
installs
34
reviews
4.00 (1)

See issues clearly—resolve tickets faster with screen recordings

Go to Addon

Response Templates for Jira (Canned Responses) (Free)

by Appbox.ai

revenue
free
installs
509
reviews
3.60 (10)

Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams

Go to Addon

Automation for Jira - Lite

by Atlassian

revenue
free
installs
2806
reviews
3.62 (68)

Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful

Go to Addon

Extended Schemes for Customer Portal

by Develocenter

revenue
free
installs
9
reviews
0.00 (0)

Manage priority list on Customer Portal

Go to Addon

Telegram / Discord integration for Confluence by Redwerk

by Redwerk

revenue
free
installs
34
reviews
1.00 (1)

Get notifications from Confluence in Telegram / Discord. Find @my_confluencebot in Telegram to use it

Go to Addon

Space Permissions Overview

by Actonic Labs

revenue
free
installs
287
reviews
0.00 (0)

Thousands of Confluence space permissions at a glance

Go to Addon

InvGate Asset Management for Jira

by InvGate

revenue
free
installs
34
reviews
0.00 (0)

Transform your Jira issues with real-time IT asset data from InvGate Asset Management

Go to Addon

TMAN CRM Hub Configurator for Jira

by TMAN

revenue
free
installs
7
reviews
0.00 (0)

CRM Hub Configure

Go to Addon

EZO for Jira Server

by EZO.io

revenue
free
installs
3
reviews
0.00 (0)

Asset Intelligence, Reimagined

Go to Addon

EZO for Jira Basic

by EZO.io

revenue
free
installs
201
reviews
2.50 (6)

Asset Intelligence, Reimagined

Go to Addon

EZO AssetSonar for Jira Server

by EZO.io

revenue
free
installs
4
reviews
0.00 (0)

Asset Intelligence, Reimagined

Go to Addon

EZO AssetSonar For Jira Basic

by EZO.io

revenue
free
installs
150
reviews
0.00 (0)

Asset Intelligence, Reimagined

Go to Addon

Seismic Knowledge for Confluence

by Seismic

revenue
free
installs
453
reviews
3.34 (6)

Tired of searching lessons, documents, wikis, and software to find the answers you need at work? Meet Seismic Knowledge

Go to Addon

Project Templates, board and Issue Templates for Jira FREE

by Converton

revenue
free
installs
197
reviews
0.00 (0)

Clone projects with workflow! 🌟 blueprints of project templates, board templates & Issue Templates like Lean, Scrum, Scrumban

Go to Addon

Netdots Oros Agentic AI for Jira

by Netdots

revenue
free
installs
1
reviews
0.00 (0)

Netdots Oros, the leading agentic AI platform

Go to Addon

FeatureOS for Jira

by Skcript

revenue
free
installs
70
reviews
0.00 (0)

Connect customer feedback to JIRA projects

Go to Addon

Device42 - CMDB with REST APIs for Jira

by Device42

revenue
free
installs
67
reviews
4.00 (4)

Connect your Enterprise Device42 CMDB to Jira for Visualizations, Automation, RESTful APIs and Webhooks! #DCIM,ITIL,ITAM,ITSM,IPAM

Go to Addon

Round Robin Assignment with Shift Roster for Jira & JSM

by Padah Solutions Pvt Ltd

revenue
free
installs
42
reviews
4.00 (1)

Manage your shifts, your way with Round Robin App - Smart Roster Management

Go to Addon

Freshdesk for Jira

by Freshdesk Inc

revenue
free
installs
2985
reviews
2.25 (20)

Integrate Freshdesk tickets with Jira issues to provide a comprehensive outlook for your teams

Go to Addon

LogMeIn Resolve

by GoTo Technologies

revenue
free
installs
52
reviews
2.00 (1)

Remote Support tool for PCs, Macs, and Mobile Devices

Go to Addon

Checklist for Jira (Free)

by Appbox.ai

revenue
free
installs
2548
reviews
3.40 (48)

Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale

Go to Addon

IrisAgent

by IrisAgent

revenue
free
installs
6
reviews
4.00 (1)

AI-powered Customer Support Automation with GPT-based Answers, Triaging, Issue Correlation, and Tagging

Go to Addon

Omni-Channel for Jira Service Management

by PingPilot

revenue
free
installs
81
reviews
3.63 (8)

Add Chat, SMS, Voice and Video directly inside Jira. Omni-Channel tickets with Atlassian Intelligence (AI) and Canned Responses

Go to Addon

Enjo Slack Integration for Jira Service Management

by Troopr.ai - Slack apps for Jira and Confluence

revenue
free
installs
73
reviews
0.00 (0)

Manage Jira service requests in Slack

Go to Addon

Advanced Activity Streams for Jira

by TouchDown

revenue
free
installs
181
reviews
4.00 (1)

Unlock the Power of Jira: Unleash Advanced Filtering for Streamlined Insights

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ACCELQ Connect for Jira Cloud

by ACCELQ INC

revenue
free
installs
153
reviews
4.00 (1)

ACCELQ Test coverage

Go to Addon

PagerDuty for Jira Server & Data Center (EU only version)

by PagerDuty

revenue
free
installs
38
reviews
0.00 (0)

Extend PagerDuty into Jira Server with Bidirectional Sync

Go to Addon

PagerDuty for Jira Server & Data Center

by PagerDuty

revenue
free
installs
383
reviews
2.72 (7)

Extend PagerDuty into Jira Server with Bidirectional Sync

Go to Addon

Automated Retrospective Agenda with Actionable Task Insights

by Agile Factory Ltd [Time tracking standups, retro, planning poker and backlog refinement]

revenue
free
installs
106
reviews
4.00 (31)

Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights

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Reftab Assets for Jira

by Reftab

revenue
free
installs
146
reviews
4.00 (2)

Integrate Reftab asset management with your Jira Service Desk

Go to Addon
revenue
free
installs
33
reviews
4.00 (2)

Improve the collaboration between your engineering and support teams

Go to Addon

ProSolvr Root Cause Analysis for Jira

by smartQED, Inc.

revenue
free
installs
18
reviews
0.00 (0)

Resolve Jira issues with ProSolvr: Visual workspace for problem-solving, root cause analysis, and Gen AI-powered recommendations

Go to Addon

Panaya Test Management Integration for Jira

by Panaya

revenue
free
installs
39
reviews
4.00 (2)

Accelerate and de-risk development in Jira with real time Panaya testing traceability and automatic synchronization

Go to Addon

Zendesk for Jira connector

by IntegrateCloud Inc

revenue
free
reviews
3.91 (52)

Create a seamless connection between Zendesk and JIRA using IntegrateCloud connector & create JIRA issues right inside Zendesk

Go to Addon

Two-Factor Authentication (2FA) for Jira

by SecSign Technologies

revenue
free
installs
117
reviews
3.75 (8)

2FA security for all (Data Center, Cloud or on-premise) Jira Setups. Cloud or on-premise authentication with the App, OTP or FIDO

Go to Addon

Adaptavist Assistant

by Adaptavist

revenue
free
installs
24
reviews
0.00 (0)

On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button

Go to Addon

Sinergify: Zendesk Connector for Jira

by Grazitti Interactive

revenue
free
installs
27
reviews
4.00 (1)

Sinergify - A Jira Plugin for Zendesk - Jira Integration

Go to Addon

Device42 for Jira Service Management Assets

by Device42

revenue
free
installs
185
reviews
0.00 (0)

Enhance Your ITSM Solution by Connecting Atlassian’s Jira Service Management to Device42

Go to Addon

SIL Insight Connector

by Appfire

revenue
free
installs
44
reviews
3.00 (1)

Create scripts to integrate and sync data between Jira and Insight for better collaboration, data quality and work automation

Go to Addon

TeamViewer for Jira Datacenter

by TeamViewer Germany GmbH

revenue
free
installs
41
reviews
1.65 (17)

The TeamViewer for Jira allows you to connect directly to people in Jira through TeamViewer

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Custom Notification Extension for Jira

by Minty Minds

revenue
free
installs
14
reviews
0.00 (0)

Improve communication and teamwork with custom emails sent automatically from a workflow post function

Go to Addon
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