Paid Only It & Helpdesk for Jira Statistics / Addons

15.9M
11.92%
estimated monthly addons revenue paid by customers through Atlassian
 480
7.42%
number of addons
218K
9.14%
number of addons installations
 7329
12.66%
number of addons reviews
 3.61
104.68%
reviews average stars

Paid Only It & Helpdesk for Jira Addons / Statistics

Please note: The revenue figures presented in our app are estimated values based on marketplace trends and should not be considered as actual revenue data. These figures are not exact and should be viewed as indicative estimates rather than definitive numbers.

Top Selling Addons

ScriptRunner for Jira

by Adaptavist

revenue
4.07M
installs
38.6K
reviews
3.72 (815)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Go to Addon

Jira Misc Workflow Extensions (JMWE)

by Appfire

revenue
1.51M
installs
18.8K
reviews
3.85 (500)

Powerful, all-in-one Jira automation app to customize and expand your workflows

Go to Addon

Email This Issue

by META-INF KFT

revenue
901K
installs
6268
reviews
3.55 (174)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Go to Addon

Extension for Jira Service Management

by Deviniti

revenue
623K
installs
6565
reviews
3.66 (139)

Make sure your request forms include all the information agents need to assist customers better

Go to Addon

Exalate Connector for Jira, Work Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
511K
installs
4301
reviews
3.42 (194)

Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more

Go to Addon

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
461K
installs
1263
reviews
3.90 (57)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Go to Addon

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

revenue
> 455K
installs
1843
reviews
3.63 (95)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Go to Addon

vLinks - Easy Issue Linking

by DC Factory

revenue
441K
installs
155
reviews
3.21 (10)

Create semantic structures the easy way. Easy issue picker and issue link creator via a custom field

Go to Addon

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

revenue
400K
installs
1122
reviews
3.70 (36)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Go to Addon

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

revenue
371K
installs
8495
reviews
3.65 (164)

Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens

Go to Addon

Time to SLA

by Appfire

revenue
362K
installs
3565
reviews
3.84 (219)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Go to Addon

Deep Clone for Jira

by codefortynine

revenue
352K
installs
13.9K
reviews
3.54 (128)

Clone projects & epics. Bulk Clone issues. Copy project templates & recurring tasks. Migrate issues & projects between instances

Go to Addon

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
327K
installs
2780
reviews
3.48 (44)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Go to Addon

Slack Integration+ for Jira

by Appfire

revenue
241K
installs
3481
reviews
3.70 (73)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Go to Addon

Backbone Work Sync for Jira (Two Way Issue Sync)

by K15t

revenue
229K
installs
2994
reviews
3.29 (69)

Jira to Jira integration - sync Jira work items across multiple Jira instances

Go to Addon

Revyz Data Manager for Jira (Backup, Deploy, Sandbox)

by Revyz

revenue
213K
installs
890
reviews
4.00 (18)

Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

Go to Addon

Timepiece - Time in Status for Jira

by OBSS

revenue
201K
installs
4976
reviews
3.81 (233)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Go to Addon

Power Scripts - Jira Workflow Automation

by Appfire

revenue
194K
installs
2180
reviews
3.82 (296)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Go to Addon

Canned Responses Pro Templates for Jira

by Appfire

revenue
151K
installs
2307
reviews
3.75 (104)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Go to Addon

JEditor - Rich Text Editor for Jira

by Bobronix

revenue
145K
installs
1119
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Go to Addon

Elements Copy & Sync (clone issues, projects and epics)

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
141K
installs
2769
reviews
3.75 (52)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Go to Addon
revenue
128K
installs
3508
reviews
3.40 (68)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Go to Addon

Agile Tools & Filters for Jira

by eXtensi

revenue
121K
installs
678
reviews
4.00 (26)

Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

Go to Addon

Time in Status

by SaaSJet

revenue
110K
installs
5840
reviews
3.57 (155)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

Go to Addon

Intercom for Jira

by ToolsPlus

revenue
106K
installs
1571
reviews
3.28 (18)

Combine the simplicity of Intercom communication with the power of Jira issue management

Go to Addon

Rewind Backups for Jira

by Rewind

revenue
102K
installs
1089
reviews
3.86 (61)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Go to Addon

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

revenue
102K
installs
986
reviews
2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Go to Addon

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
102K
installs
572
reviews
3.42 (29)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Go to Addon

Asset Management for Jira (IT Assets & License Manager)

by Asset Management for Jira

revenue
98.6K
installs
1683
reviews
3.46 (60)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji

Go to Addon

Multiplier Identity Governance – IGA for Okta & Entra ID

by Multiplier

revenue
98.0K
installs
217
reviews
4.00 (15)

Automate software access requests and user access reviews in Okta, Entra ID, Google Workspace and Jumpcloud

Go to Addon

Atlas CRM - Customers and Sales in Jira

by Avisi Apps bv

revenue
94.4K
installs
2050
reviews
3.33 (79)

Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales

Go to Addon

Queues for Jira & JSM

by Deviniti

revenue
83.5K
installs
1418
reviews
3.69 (45)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

Go to Addon

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

revenue
75.1K
installs
1050
reviews
3.60 (27)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Go to Addon

Exporter for Jira (Export issues to Excel and CSV)

by Deiser

revenue
71.8K
installs
1700
reviews
2.97 (58)

Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more

Go to Addon

Links Hierarchy - Track Agile Hierarchies' Progress & Status

by Marketplace Expert SL

revenue
70.9K
installs
1106
reviews
3.29 (28)

Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale

Go to Addon

My Requests Extension for Jira Service Management

by Deviniti

revenue
68.7K
installs
1567
reviews
3.52 (31)

Let customers organize My Requests page to find, filter and manage requests with ease

Go to Addon

External Data for Jira Fields

by codefortynine

revenue
67.0K
installs
1897
reviews
3.92 (84)

Enrich custom fields with external data from REST API, Postgres, MySQL, Salesforce, Azure, Oracle, Snowflake, SharePoint, Assets

Go to Addon

Actions for Jira Service Management

by Deviniti

revenue
66.9K
installs
1157
reviews
3.76 (33)

Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times

Go to Addon

Theme Extension for Jira Service Management

by Deviniti

revenue
66.4K
installs
1029
reviews
3.44 (23)

Create a Customer Portal in Jira Service Management that reflects your brand

Go to Addon

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
56.9K
installs
1918
reviews
3.81 (63)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Go to Addon

Chat for Jira Service Management

by Appfire

revenue
56.0K
installs
1556
reviews
3.70 (52)

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Go to Addon

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
49.2K
installs
580
reviews
3.24 (39)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

Go to Addon

Assets and Inventory Plugin for Jira

by Appfire

revenue
48.4K
installs
963
reviews
3.80 (40)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Go to Addon

Mobile for Jira

by Infosysta Apps

revenue
47.6K
installs
1110
reviews
3.39 (52)

An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices

Go to Addon

Ping Phone Enterprise

by PingPilot

revenue
46.5K
installs
4
reviews
0.00 (0)

Ping Phone - Scalable / Smart / Secure

Go to Addon

Issue Sync - Synchronization for Jira

by Deviniti

revenue
45.6K
installs
507
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

Go to Addon

view26 Charts and Reports for Jira Service Management

by view26 GmbH

revenue
43.8K
installs
1032
reviews
3.43 (26)

Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal

Go to Addon

Outlook Email for Jira (Integration, Templates, Automation)

by yasoon - Microsoft 365 for Jira

revenue
41.6K
installs
498
reviews
3.67 (3)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Go to Addon

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

revenue
41.3K
installs
1479
reviews
3.48 (38)

Transform JSM into a reporting portal where customers can simply self-serve on service request updates, reports, and exports

Go to Addon

Insight Assets Backup & Migration

by Twinit

revenue
35.8K
installs
664
reviews
3.94 (29)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

Go to Addon

Issue History Collector - See History

by Appfire

revenue
33.6K
installs
855
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Go to Addon

Feature Bundle – Extension for Customer Portal

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
33.3K
installs
896
reviews
3.89 (43)

Make the JSM portal great with customer actions. A new way to self-service, every day

Go to Addon

Comala Canvas for Jira

by Appfire

revenue
32.8K
installs
401
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

Go to Addon

Golive | Test Environment & Release Management for Jira

by Apwide

revenue
32.3K
installs
451
reviews
3.82 (38)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

Go to Addon

Easy Issue Templates for Jira

by AppLiger

revenue
31.7K
installs
2298
reviews
3.40 (63)

Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2

Go to Addon

User Management - License & User Deactivator for Jira

by resolution Reichert Network Solutions GmbH

revenue
28.6K
installs
239
reviews
3.43 (7)

User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses

Go to Addon

Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud

by JiBrok

revenue
28.0K
installs
373
reviews
3.67 (6)

Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features

Go to Addon

Ultimate Customizer for Jira Service Management

by aety aps

revenue
27.8K
installs
218
reviews
3.10 (11)

Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements

Go to Addon

Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
26.5K
installs
533
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Go to Addon

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
26.5K
installs
495
reviews
3.82 (16)

Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

Go to Addon

Extended Schemes for Jira

by Develocenter

revenue
26.2K
installs
256
reviews
3.12 (17)

Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management

Go to Addon

Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)

by SaaSJet

revenue
25.8K
installs
1038
reviews
3.79 (38)

Turn Intake Form into Jira Issue: Share dynamic form in & out of Jira, Automatically Create Issues, Map Fields & Assign Issue Type

Go to Addon

HelpDesk+ AI-Powered Slack Support

by Appfire

revenue
25.5K
installs
259
reviews
3.58 (7)

Bridge Slack and Jira with conversational ticketing - automate requests and simplify ITSM workflows in one smooth flow

Go to Addon

OnLink - HR and Identity Connectors for Jira & JSM Assets

by Onward

revenue
24.7K
installs
159
reviews
4.00 (6)

Native connectivity from dozens of HR and IAM systems to Jira and Assets

Go to Addon

Approval Path for Jira

by Warsaw Dynamics

revenue
24.0K
installs
301
reviews
4.00 (24)

Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects

Go to Addon

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
23.8K
installs
445
reviews
3.00 (21)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Go to Addon

Smart Issue Templates for Jira

by AppsDelivered

revenue
23.7K
installs
442
reviews
3.89 (51)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

Go to Addon

Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
23.3K
installs
225
reviews
3.90 (39)

Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

Go to Addon

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
23.1K
installs
222
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Go to Addon

Microsoft Intune Importer for JSM Assets

by Pio

revenue
21.3K
installs
425
reviews
4.00 (7)

Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune

Go to Addon

STAGIL Assets (Link & Relation Management, JSM Procurement)

by STAGIL by catworkx

revenue
21.1K
installs
515
reviews
3.85 (32)

Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case

Go to Addon

Work Management for Jira

by C4F Technology

revenue
19.4K
installs
231
reviews
4.00 (14)

Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects

Go to Addon

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.1K
installs
412
reviews
3.04 (32)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Go to Addon

Microsoft Teams Integration+ for Jira

by Appfire

revenue
19.0K
installs
734
reviews
4.00 (1)

Two-way enterprise integration for Microsoft Teams and Jira

Go to Addon

Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)

by codefortynine

revenue
18.8K
installs
1136
reviews
3.67 (12)

Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields

Go to Addon

Koji: AI Agents for Confluence and JSM

by Konverso

revenue
18.4K
installs
95
reviews
3.73 (11)

Give superpowers to your teams with AI Agents

Go to Addon

Translation for Jira Service Management

by Deviniti

revenue
17.6K
installs
380
reviews
3.61 (23)

The ultimate tool for multilingual customer support in Jira Service Management

Go to Addon

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
17.6K
installs
650
reviews
3.79 (14)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Go to Addon

QAssert TestCase and UserStory Generator

by QASSERT IT SOLUTIONS PRIVATE LIMITED

revenue
17.3K
installs
27
reviews
4.00 (5)

AI-powered tool for Jira for automated test case generation and user story creation to streamline agile workflows

Go to Addon

SLA Time and Report for Jira

by SaaSJet

revenue
16.4K
installs
835
reviews
3.58 (71)

🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights

Go to Addon

Out Of Office Assistant

by Akeles Consulting

revenue
15.4K
installs
435
reviews
3.67 (18)

Reassign your tasks automatically when you are away

Go to Addon

Outlook Connector for Jira

by gesesoft

revenue
15.3K
installs
880
reviews
3.26 (27)

Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails

Go to Addon

Reminders

by The Starware

revenue
15.2K
installs
892
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

Go to Addon

Teamworkx Issue Picker for Jira

by catworkx GmbH

revenue
15.1K
installs
191
reviews
2.55 (11)

Pick and link issues based on predefined JQL and link type including the copy of field values and various display options

Go to Addon

Easy Clone for Jira Cloud

by OST Consulting

revenue
15.0K
installs
1196
reviews
3.89 (36)

Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk

Go to Addon

Google to Jira (Gmail, Calendar, Drive, Chrome)

by Infosysta Apps

revenue
14.0K
installs
1363
reviews
3.09 (62)

AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace

Go to Addon

Doublecheck for Jira Service Management

by Accxia-US

revenue
13.7K
installs
124
reviews
3.91 (10)

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

Go to Addon

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
13.5K
installs
545
reviews
2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Go to Addon
revenue
13.2K
installs
189
reviews
3.95 (17)

Make Jira faster and delightful to use by bringing the power of Jira to Slack

Go to Addon

Approvals – Advanced Issue Acceptance

by Deviniti

revenue
13.1K
installs
192
reviews
2.47 (15)

Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

Go to Addon

Issue Events: Google Calendar integration for Jira

by Appfire

revenue
13.1K
installs
1809
reviews
2.82 (22)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Go to Addon

Elevator - Smart Issue Assignment

by Sapling Valley

revenue
12.6K
installs
30
reviews
2.21 (5)

Escalate issues to on-call teams. Intelligently distribute work to service teams. Awesome notifications and automation

Go to Addon

Templating.app🚀Project Templates & Issue Templates for Jira

by Seibert

revenue
12.0K
installs
1062
reviews
3.83 (64)

Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001

Go to Addon

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
11.8K
installs
359
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Go to Addon

WeCom (WeChat Work) for Jira Service Management

by DragonSoft

revenue
10.9K
installs
29
reviews
3.63 (8)

WeCom (WeChat Work) Connector for Jira Service Management

Go to Addon

OmniChat for Jira Service Management

by Evolutio d.o.o.

revenue
10.8K
installs
146
reviews
2.34 (3)

Integrate WhatsApp, SMS, or Viber into Jira Service Management, and be with your customers at every touch-point of their journey

Go to Addon

Rich Filters::Service Management Dashboards

by Appfire

revenue
10.8K
installs
434
reviews
4.00 (2)

Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Go to Addon

SAML/OAuth SSO for JSM Customers

by miniOrange

revenue
10.4K
installs
143
reviews
4.00 (15)

SAML/OAuth SSO for JSM Customers: Elevate Customer Portal Security with Seamless SSO Integration

Go to Addon

Switch User (SU) for Jira

by The Plugin People

revenue
10.0K
installs
616
reviews
3.93 (26)

Be the user you seek

Go to Addon

Help (a.k.a. Conditions Validator)

by Deviniti

revenue
9750
installs
117
reviews
4.00 (11)

Guide users through your workflow with a variety of hints for optimal clarity and user experience

Go to Addon

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

by Xopero Software

revenue
9611
installs
401
reviews
3.91 (10)

The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance

Go to Addon

Outlook Meetings for Jira

by yasoon - Microsoft 365 for Jira

revenue
9420
installs
200
reviews
4.00 (6)

Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

Go to Addon

Merge Agent for Jira (JSM Queue & Backlog Issue Merger)

by codefortynine

revenue
9364
installs
799
reviews
3.34 (6)

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Visualize project management and stakeholder awareness running on your own data center or in the cloud ... focus your attention

Go to Addon

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Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

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Reassign your tasks automatically when you are away

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Recognize unread and overdue issues

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Clean up / Save Licenses for Inactive users & Deactivate / remove security groups for users who left company with users reports

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Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

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Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically

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86
reviews
3.79 (14)

AI for Jira issues - automated workflows and smart ticket responses

Go to Addon

Intercom for Jira

by ToolsPlus

revenue
106K
installs
1571
reviews
3.28 (18)

Combine the simplicity of Intercom communication with the power of Jira issue management

Go to Addon

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
11.8K
installs
359
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Go to Addon

Bug Watcher Notifications

by META-INF KFT

revenue
0
installs
64
reviews
3.44 (16)

Enhanced 3-in-1 notifications - email, in-app, desktop - to follow the relevant changes and avoid the annoying flood of emails

Go to Addon

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
23.8K
installs
445
reviews
3.00 (21)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Go to Addon

Mirrorlake Pivot Charts

by Mirrorlake Software

revenue
4811
installs
154
reviews
3.77 (13)

Lots of different pivot tables and charts to analyse, report and manage your issues

Go to Addon

Issue Events: Google Calendar integration for Jira

by Appfire

revenue
13.1K
installs
1809
reviews
2.82 (22)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Go to Addon

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
23.1K
installs
222
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Go to Addon

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
13.5K
installs
545
reviews
2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Go to Addon

Extended Schemes for Jira

by Develocenter

revenue
26.2K
installs
256
reviews
3.12 (17)

Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management

Go to Addon

Help (a.k.a. Conditions Validator)

by Deviniti

revenue
9750
installs
117
reviews
4.00 (11)

Guide users through your workflow with a variety of hints for optimal clarity and user experience

Go to Addon

Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)

by codefortynine

revenue
18.8K
installs
1136
reviews
3.67 (12)

Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields

Go to Addon

Discord for Jira & JSM

by Firnity

revenue
6311
installs
1002
reviews
3.67 (12)

Run Jira from Discord - 🔔 get alerts · 🎫 open tickets · 🔄 work on tasks · 🧵 discuss in threads - two-way sync with Jira & JSM

Go to Addon

Report Builder: Custom Reports and Dashboards for Jira

by Actonic Products GmbH

revenue
8792
installs
491
reviews
3.21 (15)

Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more

Go to Addon

Koji: AI Agents for Confluence and JSM

by Konverso

revenue
18.4K
installs
95
reviews
3.73 (11)

Give superpowers to your teams with AI Agents

Go to Addon

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

by Xopero Software

revenue
9611
installs
401
reviews
3.91 (10)

The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance

Go to Addon

Doublecheck for Jira Service Management

by Accxia-US

revenue
13.7K
installs
124
reviews
3.91 (10)

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

Go to Addon

User Management by Toros

by Toros

revenue
2641
installs
141
reviews
2.43 (19)

Mass user deactivation & group assignment. Reduce costs by locating inactive users and bulk delete them at once

Go to Addon

Issue Checklist Template and Report

by SaaSJet

revenue
2528
installs
564
reviews
2.69 (16)

📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

Go to Addon

Encryption, Security & 2FA for Jira

by Kickdrum Technology Group LLC

revenue
8196
installs
57
reviews
4.00 (9)

Team Secrets encrypts, protects & secures your private fields & files with bank grade encryption & 2FA / 2-factor authentication

Go to Addon

Lineup – Queues and Requests Hub for Jira & JSM

by Mindpro

revenue
776
installs
49
reviews
4.00 (9)

Manage issues from multiple Jira and JSM projects, all from a single, unified queue hub for cross-functional teams

Go to Addon

Checklist for Jira (Enterprise)

by Appbox.ai

revenue
1940
installs
264
reviews
3.46 (11)

Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist

Go to Addon

Assets Discovery

by Atlassian

revenue
0
installs
863
reviews
3.17 (12)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

Go to Addon

Customer Portal Notifications for Jira

by Twinit

revenue
181
installs
43
reviews
3.50 (10)

Enhance your Customer Portal with in-app notifications

Go to Addon

Universal Directories for Jira (Built-In Database)

by Teamlead

revenue
808
installs
137
reviews
3.00 (12)

Enjoy the ultimate power of your own database in Jira. No integrations required. Keep any data: assets, inventory, HR and more

Go to Addon

Search fields gadget

by BOOTIQ SK, part of BiQ Group

revenue
7728
installs
232
reviews
3.19 (11)

Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool

Go to Addon

EasyTime Automatic Tracker for Jira Time Tracking

by TechTime Initiative Group Limited

revenue
4529
installs
204
reviews
3.67 (9)

Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights

Go to Addon

Approvals – Advanced Issue Acceptance

by Deviniti

revenue
13.1K
installs
192
reviews
2.47 (15)

Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

Go to Addon

Ultimate Customizer for Jira Service Management

by aety aps

revenue
27.8K
installs
218
reviews
3.10 (11)

Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements

Go to Addon

Search Attachments

by Addonrock Sp. z o.o.

revenue
0
installs
90
reviews
3.30 (10)

Find your attachments, search by content of Word, Excel, PDF, ZIP and more. Search by name and extension. Fast and optimized

Go to Addon

Boomerang: Reminders for Jira Issues

by SaaSJet

revenue
997
installs
230
reviews
3.56 (9)

⏰Stay organized and prioritize your time with Jira reminders

Go to Addon
Show more

Most Installed Addons

ScriptRunner for Jira

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4.07M
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38.6K
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3.72 (815)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Go to Addon

Jira Misc Workflow Extensions (JMWE)

by Appfire

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1.51M
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18.8K
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3.85 (500)

Powerful, all-in-one Jira automation app to customize and expand your workflows

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Deep Clone for Jira

by codefortynine

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352K
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13.9K
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Clone projects & epics. Bulk Clone issues. Copy project templates & recurring tasks. Migrate issues & projects between instances

Go to Addon

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

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371K
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8495
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3.65 (164)

Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens

Go to Addon

Extension for Jira Service Management

by Deviniti

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623K
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6565
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3.66 (139)

Make sure your request forms include all the information agents need to assist customers better

Go to Addon

Email This Issue

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901K
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6268
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3.55 (174)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Go to Addon

Time in Status

by SaaSJet

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110K
installs
5840
reviews
3.57 (155)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

Go to Addon

Timepiece - Time in Status for Jira

by OBSS

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201K
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4976
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3.81 (233)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Go to Addon

Exalate Connector for Jira, Work Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

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511K
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4301
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3.42 (194)

Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more

Go to Addon

Time to SLA

by Appfire

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362K
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3565
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3.84 (219)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Go to Addon
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128K
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3508
reviews
3.40 (68)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Go to Addon

Slack Integration+ for Jira

by Appfire

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241K
installs
3481
reviews
3.70 (73)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Go to Addon

Backbone Work Sync for Jira (Two Way Issue Sync)

by K15t

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229K
installs
2994
reviews
3.29 (69)

Jira to Jira integration - sync Jira work items across multiple Jira instances

Go to Addon

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

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327K
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2780
reviews
3.48 (44)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Go to Addon

Elements Copy & Sync (clone issues, projects and epics)

by Elements - Atlassian ITSM Partner of the Year 2025

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141K
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2769
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3.75 (52)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Go to Addon

Canned Responses Pro Templates for Jira

by Appfire

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151K
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2307
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3.75 (104)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Go to Addon

Easy Issue Templates for Jira

by AppLiger

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31.7K
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2298
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3.40 (63)

Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2

Go to Addon

Power Scripts - Jira Workflow Automation

by Appfire

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194K
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2180
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3.82 (296)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Go to Addon

Atlas CRM - Customers and Sales in Jira

by Avisi Apps bv

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94.4K
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2050
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3.33 (79)

Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales

Go to Addon

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

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56.9K
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1918
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3.81 (63)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Go to Addon

External Data for Jira Fields

by codefortynine

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67.0K
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1897
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3.92 (84)

Enrich custom fields with external data from REST API, Postgres, MySQL, Salesforce, Azure, Oracle, Snowflake, SharePoint, Assets

Go to Addon

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

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installs
1843
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3.63 (95)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Go to Addon

Issue Events: Google Calendar integration for Jira

by Appfire

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1809
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2.82 (22)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Go to Addon

Exporter for Jira (Export issues to Excel and CSV)

by Deiser

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71.8K
installs
1700
reviews
2.97 (58)

Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more

Go to Addon

Asset Management for Jira (IT Assets & License Manager)

by Asset Management for Jira

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98.6K
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1683
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3.46 (60)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji

Go to Addon

Intercom for Jira

by ToolsPlus

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106K
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1571
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3.28 (18)

Combine the simplicity of Intercom communication with the power of Jira issue management

Go to Addon

My Requests Extension for Jira Service Management

by Deviniti

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68.7K
installs
1567
reviews
3.52 (31)

Let customers organize My Requests page to find, filter and manage requests with ease

Go to Addon

Chat for Jira Service Management

by Appfire

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56.0K
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1556
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3.70 (52)

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Go to Addon

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

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41.3K
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1479
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3.48 (38)

Transform JSM into a reporting portal where customers can simply self-serve on service request updates, reports, and exports

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Queues for Jira & JSM

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1418
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3.69 (45)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

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Google to Jira (Gmail, Calendar, Drive, Chrome)

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14.0K
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1363
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3.09 (62)

AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace

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ProForma: Forms & Checklist for Jira

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1263
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3.90 (57)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

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Easy Clone for Jira Cloud

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1196
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3.89 (36)

Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk

Go to Addon

Actions for Jira Service Management

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1157
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3.76 (33)

Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times

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Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)

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1136
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Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields

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Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

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1122
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Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Go to Addon

JEditor - Rich Text Editor for Jira

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1119
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3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Go to Addon

Mobile for Jira

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1110
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3.39 (52)

An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices

Go to Addon

Links Hierarchy - Track Agile Hierarchies' Progress & Status

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1106
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3.29 (28)

Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale

Go to Addon

Rewind Backups for Jira

by Rewind

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102K
installs
1089
reviews
3.86 (61)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Go to Addon

Templating.app🚀Project Templates & Issue Templates for Jira

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12.0K
installs
1062
reviews
3.83 (64)

Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001

Go to Addon

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

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75.1K
installs
1050
reviews
3.60 (27)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Go to Addon

Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)

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25.8K
installs
1038
reviews
3.79 (38)

Turn Intake Form into Jira Issue: Share dynamic form in & out of Jira, Automatically Create Issues, Map Fields & Assign Issue Type

Go to Addon

view26 Charts and Reports for Jira Service Management

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43.8K
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1032
reviews
3.43 (26)

Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal

Go to Addon

Theme Extension for Jira Service Management

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66.4K
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1029
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3.44 (23)

Create a Customer Portal in Jira Service Management that reflects your brand

Go to Addon

Discord for Jira & JSM

by Firnity

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6311
installs
1002
reviews
3.67 (12)

Run Jira from Discord - 🔔 get alerts · 🎫 open tickets · 🔄 work on tasks · 🧵 discuss in threads - two-way sync with Jira & JSM

Go to Addon

Mobility for Jira - mobile for enterprise & teams

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986
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2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Go to Addon

Assets and Inventory Plugin for Jira

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963
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3.80 (40)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Go to Addon

Email&Tasks for Jira Cloud and Gmail Integration

by SaaSJet

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3526
installs
924
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3.38 (8)

Jira & Google integration: create Jira tasks from Gmail & Chrome tabs using AI. Automatically turn emails and meetings into issues

Go to Addon

Feature Bundle – Extension for Customer Portal

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33.3K
installs
896
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3.89 (43)

Make the JSM portal great with customer actions. A new way to self-service, every day

Go to Addon

Reminders

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15.2K
installs
892
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

Go to Addon

Revyz Data Manager for Jira (Backup, Deploy, Sandbox)

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213K
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890
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Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

Go to Addon

Outlook Connector for Jira

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15.3K
installs
880
reviews
3.26 (27)

Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails

Go to Addon

Assets Discovery

by Atlassian

revenue
0
installs
863
reviews
3.17 (12)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

Go to Addon

Issue History Collector - See History

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33.6K
installs
855
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Go to Addon

SLA Time and Report for Jira

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16.4K
installs
835
reviews
3.58 (71)

🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights

Go to Addon

Merge Agent for Jira (JSM Queue & Backlog Issue Merger)

by codefortynine

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9364
installs
799
reviews
3.34 (6)

Merge issues & any issue content. Merge duplicate issues & consolidate related work items. Issue merger for your JSM tickets

Go to Addon

Microsoft Teams Integration+ for Jira

by Appfire

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19.0K
installs
734
reviews
4.00 (1)

Two-way enterprise integration for Microsoft Teams and Jira

Go to Addon

Agile Tools & Filters for Jira

by eXtensi

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121K
installs
678
reviews
4.00 (26)

Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

Go to Addon

Insight Assets Backup & Migration

by Twinit

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35.8K
installs
664
reviews
3.94 (29)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

Go to Addon

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

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17.6K
installs
650
reviews
3.79 (14)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Go to Addon

Switch User (SU) for Jira

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10.0K
installs
616
reviews
3.93 (26)

Be the user you seek

Go to Addon

Customer Satisfaction Survey for Jira

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49.2K
installs
580
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3.24 (39)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

Go to Addon

SLA PowerBox - On Time Service Delivery

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572
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3.42 (29)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Go to Addon

Time Metrics Tracker | Time Between Statuses

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572
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3.75 (16)

Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot

Go to Addon

Issue Checklist Template and Report

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564
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2.69 (16)

📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

Go to Addon

WhatsApp Connector for Jira (Twilio)

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13.5K
installs
545
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2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Go to Addon

Q Collapse for Jira Service Management

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26.5K
installs
533
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3.43 (21)

Multi-level Queue Structures for a better overview

Go to Addon
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9253
installs
528
reviews
3.22 (28)

Fix your Service Operations and expedite Incident Resolution

Go to Addon

STAGIL Assets (Link & Relation Management, JSM Procurement)

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21.1K
installs
515
reviews
3.85 (32)

Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case

Go to Addon

Issue Sync - Synchronization for Jira

by Deviniti

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installs
507
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3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

Go to Addon

Outlook Email for Jira (Integration, Templates, Automation)

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41.6K
installs
498
reviews
3.67 (3)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Go to Addon

Azure AD (Microsoft Entra ID) Importer for JSM Assets

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26.5K
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495
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3.82 (16)

Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

Go to Addon

Report Builder: Custom Reports and Dashboards for Jira

by Actonic Products GmbH

revenue
8792
installs
491
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Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

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Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune

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Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

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Visualize project management and stakeholder awareness running on your own data center or in the cloud ... focus your attention

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Create computed custom fields with Jira expressions or templates. Use them as JQL extensions for filters, statistics, and reports

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Build what matters most. Collaborate with your customers, get their votes & feedback to come up with a compelling product roadmap

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Go to Addon

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31
reviews
0.00 (0)

Extended search and results view on Customer Portal for request types, registered issues and Assets that meet search criteria

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Easy Issue Templates for Jira

by AppLiger

revenue
31.7K
installs
2298
reviews
3.40 (63)

Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2

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GitProtect.io for Jira (Backup, Restore&DR, Data Management)

by Xopero Software

revenue
9611
installs
401
reviews
3.91 (10)

The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance

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Extension for Jira Service Management

by Deviniti

revenue
623K
installs
6565
reviews
3.66 (139)

Make sure your request forms include all the information agents need to assist customers better

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OnLink - HR and Identity Connectors for Jira & JSM Assets

by Onward

revenue
24.7K
installs
159
reviews
4.00 (6)

Native connectivity from dozens of HR and IAM systems to Jira and Assets

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Time Metrics Tracker | Time Between Statuses

by SaaSJet

revenue
6789
installs
572
reviews
3.75 (16)

Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot

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Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
327K
installs
2780
reviews
3.48 (44)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

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Actions for Jira Service Management

by Deviniti

revenue
66.9K
installs
1157
reviews
3.76 (33)

Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times

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Ping Phone SMB

by PingPilot

revenue
7751
installs
5
reviews
0.00 (0)

Ping Phone - Simple / Smart / Secure

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🤖 Multi AI for Jira

by ChiliShelf

revenue
921
installs
66
reviews
3.00 (3)

Integrate your go-to AI tools (OpenAI, Gemini, Anthropic) directly within Jira for enhanced productivity

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Work Management for Jira

by C4F Technology

revenue
19.4K
installs
231
reviews
4.00 (14)

Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects

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Elements Copy & Sync (clone issues, projects and epics)

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
141K
installs
2769
reviews
3.75 (52)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

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Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
26.5K
installs
533
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

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STAGIL Issue Templates & Scheduler

by STAGIL by catworkx

revenue
5607
installs
204
reviews
3.88 (8)

Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow

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Raley Bookman - Assets Reservation From JSM Portal

by Inversion Point LLC

revenue
55
installs
12
reviews
0.00 (0)

Ultimate booking experience for your Jira assets

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Time to SLA

by Appfire

revenue
362K
installs
3565
reviews
3.84 (219)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

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Extra Fields for JSM (Version, Assignee, SLA, Custom Fields)

by Narva Software

revenue
1991
installs
217
reviews
2.88 (8)

Empower your customers. Customize the request view and make extra (read only) fields visible to customers in JSM portal

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Smart AI for Jira

by Infosysta Apps

revenue
687
installs
192
reviews
3.58 (7)

Supercharge Jira with AI – Smart Ticket Creation, Issue Analysis & Workflow Automation with OpenAI ChatGPT, Azure OpenAI & Gemini

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Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
26.5K
installs
495
reviews
3.82 (16)

Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

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Agile Toolbox for Jira, Planning Poker, Refinements, Retro

by Liquitim

revenue
337
installs
39
reviews
3.00 (4)

Prepare refinements, Planning Poker rooms with flexible cards configuration, agile retrospectives, retro meetings and more

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Outlook Meetings for Jira

by yasoon - Microsoft 365 for Jira

revenue
9420
installs
200
reviews
4.00 (6)

Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

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Report Builder: Custom Reports and Dashboards for Jira

by Actonic Products GmbH

revenue
8792
installs
491
reviews
3.21 (15)

Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more

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HelpDesk+ for Microsoft Teams

by Appfire

revenue
1702
installs
90
reviews
2.50 (2)

Empower your team and delight your customers with a seamless integration between Microsoft Teams and Jira Service Management

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HelpDesk+ AI-Powered Slack Support

by Appfire

revenue
25.5K
installs
259
reviews
3.58 (7)

Bridge Slack and Jira with conversational ticketing - automate requests and simplify ITSM workflows in one smooth flow

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Issue Sync - Synchronization for Jira

by Deviniti

revenue
45.6K
installs
507
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

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Database Importer for JSM Assets

by Pio

revenue
291
installs
21
reviews
1.00 (1)

Import data from MySQL, PostgreSQL, Microsoft SQL, Oracle, Aurora MySQL and Aurora PostgreSQL into your JSM Assets

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Extended Schemes for Jira

by Develocenter

revenue
26.2K
installs
256
reviews
3.12 (17)

Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management

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Agile Tools & Filters for Jira

by eXtensi

revenue
121K
installs
678
reviews
4.00 (26)

Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

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Outlook Email for Jira (Integration, Templates, Automation)

by yasoon - Microsoft 365 for Jira

revenue
41.6K
installs
498
reviews
3.67 (3)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

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Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

revenue
> 455K
installs
1843
reviews
3.63 (95)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

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Power Scripts - Jira Workflow Automation

by Appfire

revenue
194K
installs
2180
reviews
3.82 (296)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

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Universal Directories for Jira (Built-In Database)

by Teamlead

revenue
808
installs
137
reviews
3.00 (12)

Enjoy the ultimate power of your own database in Jira. No integrations required. Keep any data: assets, inventory, HR and more

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Automated User Cleanup & Deactivation for Jira

by Kantega SSO

revenue
2502
installs
78
reviews
4.00 (1)

Highly configurable, automated/scheduled user management, DORA compliance, user activity scanning and cleanup

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Mirrorlake Pivot Charts

by Mirrorlake Software

revenue
4811
installs
154
reviews
3.77 (13)

Lots of different pivot tables and charts to analyse, report and manage your issues

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Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
49.2K
installs
580
reviews
3.24 (39)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

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Service Desk Reporter

by OBSS

revenue
0
installs
38
reviews
4.00 (3)

Detailed lists or grouped Success Ratio reports on Jira Service Desk SLA Metrics

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Keychain - Delegation for Jira

by OBSS

revenue
606
installs
9
reviews
4.00 (2)

The most comprehensive Jira solution to delegate permissions and approvals & build out of office scenarios

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Real Signature for Jira and JSM (In-Person Signing)

by BDQ

revenue
751
installs
41
reviews
4.00 (1)

Collect In-Person signatures drawn on the screen with no accounts or emails required. Field Service Management with Jira and JSM

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Reminders

by The Starware

revenue
15.2K
installs
892
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

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JEditor - Rich Text Editor for Jira

by Bobronix

revenue
145K
installs
1119
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

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Jira Misc Workflow Extensions (JMWE)

by Appfire

revenue
1.51M
installs
18.8K
reviews
3.85 (500)

Powerful, all-in-one Jira automation app to customize and expand your workflows

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Roadmap & Idea Portal for Jira Service Management

by Amoeboids Technologies Pvt Ltd

revenue
2266
installs
262
reviews
4.00 (5)

Build what matters most. Collaborate with your customers, get their votes & feedback to come up with a compelling product roadmap

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Issue History Collector - See History

by Appfire

revenue
33.6K
installs
855
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

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Intercom for Jira

by ToolsPlus

revenue
106K
installs
1571
reviews
3.28 (18)

Combine the simplicity of Intercom communication with the power of Jira issue management

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Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.1K
installs
412
reviews
3.04 (32)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

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Torii Importer for JSM Assets

by Pio

revenue
28
installs
5
reviews
0.00 (0)

Import Applications, Contracts, Users, Organizations, Roles and Tags from your Torii in less than 5 minutes

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Smart Comments for Jira

by AppsDelivered

revenue
1564
installs
211
reviews
3.82 (22)

Experience Atlassian-Style Efficiency with Threaded Comments. Customize Comment Templates on Issues. Use AI for comment creation

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SLA PowerBox - On Time Service Delivery

by Almarise

revenue
102K
installs
572
reviews
3.42 (29)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

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AI Vendor Risk Management for Jira

by Multiplier

revenue
1560
installs
23
reviews
0.00 (0)

Streamline vendor security assessments. Automate vendor onboarding, risk assessment and security questionnaires - all within Jira

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Score for Jira

by evolu software GmbH

revenue
137
installs
36
reviews
4.00 (1)

Priority ranking - effortless using WSJF, RICE, ICE or your own prioritization framework

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Merge Agent for Jira (JSM Queue & Backlog Issue Merger)

by codefortynine

revenue
9364
installs
799
reviews
3.34 (6)

Merge issues & any issue content. Merge duplicate issues & consolidate related work items. Issue merger for your JSM tickets

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Trending Gadget

by Medeu IT

revenue
10
installs
1
reviews
0.00 (0)

Visualize historical trends in Jira filter results right on your dashboard

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Queues for Jira & JSM

by Deviniti

revenue
83.5K
installs
1418
reviews
3.69 (45)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

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Maps, Locations and Territories for Service Desks

by 67 talents

revenue
259
installs
21
reviews
0.00 (0)

View issues on map with addresses and markers and manage field work in Jira Service Management

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Teamworkx Issue Picker for Jira

by catworkx GmbH

revenue
15.1K
installs
191
reviews
2.55 (11)

Pick and link issues based on predefined JQL and link type including the copy of field values and various display options

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revenue
> 0
reviews
0.00 (0)

Integrate ServiceNow with Jira: Sync issues and incidents bidirectionally in real time with automated updates as changes are made

Go to Addon

Exalate Connector for Jira, Work Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
511K
installs
4301
reviews
3.42 (194)

Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more

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revenue
> 0
reviews
0.00 (0)

Two-Way Sync between Jira Issues and Zendesk Tickets

Go to Addon

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

revenue
102K
installs
986
reviews
2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

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Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
23.3K
installs
225
reviews
3.90 (39)

Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

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