Paid Only It & Helpdesk for Jira Statistics / Addons

14.6M
11.30%
estimated monthly addons revenue paid by customers through Atlassian
 469
7.72%
number of addons
210K
8.50%
number of addons installations
 81.8M
8.06%
number of addons users
 6935
11.99%
number of addons reviews
 3.57
104.21%
reviews average stars

Paid Only It & Helpdesk for Jira Addons / Statistics

Please note: The revenue figures presented in our app are estimated values based on marketplace trends and should not be considered as actual revenue data. These figures are not exact and should be viewed as indicative estimates rather than definitive numbers.

Top Selling Addons

ScriptRunner for Jira

by Adaptavist

revenue
3.95M
installs
37.5K
users
19.2M
reviews
3.75 (779)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Jira Misc Workflow Extensions (JMWE)

by Appfire

revenue
1.37M
installs
19.2K
users
9.62M
reviews
3.84 (454)

Powerful, all-in-one Jira automation app to customize and expand your workflows

Email This Issue

by META-INF KFT

revenue
907K
installs
6389
users
3.63M
reviews
3.53 (167)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Extension for Jira Service Management

by Deviniti

revenue
670K
installs
7033
users
3.29M
reviews
3.68 (121)

Make sure your request forms include all the information agents need to assist customers better

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

revenue
> 444K
installs
1895
users
1.58M
reviews
3.66 (93)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
385K
installs
995
users
1.86M
reviews
3.90 (56)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Exalate Connector for Jira, Issue Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
385K
installs
4308
users
1.92M
reviews
3.33 (151)

Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

revenue
384K
installs
8951
users
798K
reviews
3.58 (138)

Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

vLinks - Easy Issue Linking

by DC Factory

revenue
377K
installs
172
users
151K
reviews
3.21 (10)

Create semantic structures the easy way. Easy issue picker and issue link creator via a custom field

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

revenue
362K
installs
1199
users
1.25M
reviews
3.60 (27)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Time to SLA

by Appfire

revenue
326K
installs
3478
users
2.08M
reviews
3.84 (202)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Slack Integration+ for Jira

by Appfire

revenue
260K
installs
3426
users
570K
reviews
3.83 (67)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Backbone Issue Sync for Jira

by K15t

revenue
222K
installs
2960
users
1.14M
reviews
3.38 (64)

Jira to Jira integration - sync Jira issues across multiple Jira instances

Timepiece - Time in Status for Jira

by OBSS

revenue
213K
installs
5589
users
2.81M
reviews
3.75 (169)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Power Scripts - Jira Workflow Automation

by Appfire

revenue
191K
installs
2350
users
1.25M
reviews
3.81 (285)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

revenue
161K
installs
1082
users
709K
reviews
2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Canned Responses Pro Templates for Jira

by Appfire

revenue
144K
installs
2419
users
1.06M
reviews
3.75 (101)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

JEditor - Rich Text Editor for Jira

by Bobronix

revenue
143K
installs
1097
users
1.11M
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Revyz Data Manager for Jira (Backup, Restore, Sandbox)

by Revyz

revenue
139K
installs
663
users
97.3K
reviews
4.00 (15)

Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

Elements Copy & Sync - clone Jira issues

by Elements

revenue
132K
installs
2607
users
994K
reviews
3.82 (49)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Agile Tools & Filters for Jira Software

by eXtensi

revenue
127K
installs
719
users
826K
reviews
4.00 (26)

Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools

revenue
123K
installs
3743
users
1.80M
reviews
3.38 (66)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
121K
installs
2824
users
286K
reviews
3.49 (33)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Intercom for Jira

by ToolsPlus

revenue
109K
installs
1619
users
145K
reviews
3.24 (17)

Combine the simplicity of Intercom communication with the power of Jira issue management

Time in Status

by SaaSJet

revenue
93.4K
installs
5043
users
672K
reviews
3.68 (103)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

Atlas CRM - Customers and Sales in Jira

by Avisi Apps bv

revenue
92.0K
installs
2397
users
63.8K
reviews
3.39 (70)

Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira

Asset Management for Jira - IT Assets & License Manager

by Asset Management for Jira

revenue
86.3K
installs
1903
users
71.2K
reviews
3.30 (48)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji

Queues for Jira & JSM

by Deviniti

revenue
85.6K
installs
1511
users
447K
reviews
3.64 (38)

Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust

Actions for Jira Service Management

by Deviniti

revenue
71.1K
installs
1224
users
1.13M
reviews
3.73 (25)

Allow customers to edit their service requests on the Customer Portal

Rewind Backups for Jira

by Rewind

revenue
67.5K
installs
881
users
66.5K
reviews
3.83 (45)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Theme Extension for Jira Service Management

by Hexygen Inc.

revenue
64.8K
installs
1119
users
197K
reviews
3.73 (18)

Create a Customer Portal in Jira Service Management that reflects your brand

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
64.5K
installs
475
users
178K
reviews
3.38 (27)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Chat for Jira Service Management

by Appfire

revenue
64.0K
installs
1457
users
163K
reviews
3.73 (47)

Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction

My Requests Extension for Jira Service Management

by Hexygen Inc.

revenue
63.8K
installs
1556
users
465K
reviews
3.49 (29)

Organize My Requests page to find, filter and manage customer requests with ease

External Data for Jira Fields

by codefortynine

revenue
62.0K
installs
1872
users
301K
reviews
3.95 (78)

Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)

by Multiplier

revenue
56.5K
installs
206
users
28.7K
reviews
4.00 (11)

Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM

Exporter - Export Issues to Excel CSV PDF

by Deiser

revenue
54.0K
installs
1821
users
783K
reviews
2.89 (54)

Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues

Mobile for Jira

by Infosysta Apps

revenue
52.8K
installs
1254
users
351K
reviews
3.39 (52)

An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices

Links Hierarchy - Track Agile hierarchies' progress & status

by Marketplace Expert SL

revenue
52.5K
installs
1253
users
1.67M
reviews
3.38 (27)

Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale

Issue Sync - Synchronization for Jira

by Deviniti

revenue
49.8K
installs
568
users
163K
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
47.4K
installs
584
users
650K
reviews
3.23 (36)

"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

Assets and Inventory Plugin for Jira

by Appfire

revenue
43.0K
installs
964
users
229K
reviews
3.78 (36)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Outlook Email for Jira

by yasoon - Microsoft 365 for Jira

revenue
41.9K
installs
485
users
82.2K
reviews
3.50 (2)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Extended Schemes for Jira

by Develocenter

revenue
35.7K
installs
252
users
452K
reviews
3.12 (17)

Control visibility of Priorities, Resolutions and Link Types

Issue History Collector - See History

by Appfire

revenue
34.2K
installs
960
users
657K
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Feature Bundle – Boost Customers UX on portal

by Appsvio - Partner of the Year 2023 in ITSM App Solutions

revenue
33.9K
installs
899
users
216K
reviews
3.89 (42)

⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution

Easy Issue Templates for Jira

by AppLiger

revenue
32.3K
installs
2440
users
271K
reviews
3.40 (58)

Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

revenue
32.2K
installs
1415
users
135K
reviews
3.48 (38)

Provide powerful reports and extended search for your JSM customers

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
31.5K
installs
1697
users
61.6K
reviews
3.89 (42)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

User Management - License & User Deactivator for Jira

by resolution Reichert Network Solutions GmbH

revenue
31.5K
installs
257
users
239K
reviews
3.21 (5)

User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses

Insight Assets Backup & Migration

by Twinit

revenue
31.3K
installs
641
users
71.3K
reviews
3.91 (21)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

Traffic-Lights for Jira

by Frank Polscheit

revenue
31.1K
installs
347
users
546K
reviews
3.68 (43)

Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

Comala Canvas for Jira

by Appfire

revenue
30.6K
installs
458
users
184K
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
29.6K
installs
617
users
441K
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

revenue
29.6K
installs
1015
users
94.5K
reviews
3.56 (25)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Smart Forms for Jira

by SaaSJet

revenue
29.1K
installs
867
users
61.0K
reviews
3.63 (24)

📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type

Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud

by JiBrok

revenue
26.9K
installs
416
users
266K
reviews
4.00 (5)

Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features

Golive | Test Environment & Release Management for Jira

by Apwide

revenue
26.8K
installs
423
users
170K
reviews
3.80 (35)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

HelpDesk+ AI-Powered Slack Support

by Appfire

revenue
26.5K
installs
277
users
46.9K
reviews
3.41 (5)

Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform

Charts and Reports for Jira Service Management

by view26 GmbH

revenue
26.4K
installs
1118
users
111K
reviews
3.34 (24)

Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal

WeCom (WeChat Work) for Jira Service Management

by DragonSoft

revenue
25.4K
installs
39
users
61.4K
reviews
3.63 (8)

WeCom (WeChat Work) Connector for Jira Service Management

STAGIL Assets (Advanced links management & Data model)

by STAGIL by catworkx

revenue
24.5K
installs
566
users
171K
reviews
3.84 (31)

Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels

Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
23.3K
installs
241
users
172K
reviews
3.90 (38)

Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
442
users
208K
reviews
3.05 (20)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Koji – Chatbot powered by Generative AI

by Konverso

revenue
21.2K
installs
117
users
4041
reviews
3.73 (11)

Automate customer support across channels with Konverso powered by Generative AI

Ultimate Customizer for Jira Service Management

by aety aps

revenue
20.3K
installs
249
users
104K
reviews
3.10 (11)

Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements

Smart Issue Templates for Jira

by AppsDelivered

revenue
19.6K
installs
449
users
220K
reviews
3.98 (49)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.0K
installs
433
users
48.8K
reviews
3.00 (31)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Translation for Jira Service Management

by Deviniti

revenue
18.1K
installs
430
users
205K
reviews
3.55 (20)

The ultimate tool for multilingual customer support in Jira Service Management

Snipe-IT for Jira (Asset Management, IT Assets, ITSM)

by codefortynine

revenue
17.9K
installs
1142
users
63.4K
reviews
3.91 (11)

A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
17.7K
installs
349
users
51.2K
reviews
3.92 (12)

Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets

Jira Boards

by C4F Technology

revenue
17.3K
installs
228
users
54.4K
reviews
4.00 (13)

Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects

SLA Time and Report for Jira (Define & Track SLA goals)

by SaaSJet

revenue
17.1K
installs
777
users
67.2K
reviews
3.54 (32)

🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
16.8K
installs
725
users
61.2K
reviews
3.75 (12)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Microsoft Teams Integration+ for Jira

by Appfire

revenue
16.5K
installs
679
users
27.3K
reviews
4.00 (1)

Two-way enterprise integration for Microsoft Teams and Jira

Elevator - Smart Issue Assignment

by Sapling Valley

revenue
16.5K
installs
41
users
196K
reviews
2.21 (5)

Escalate issues to on-call teams. Intelligently distribute work to service teams. Awesome notifications and automation

Approval Path for Jira

by Warsaw Dynamics

revenue
16.4K
installs
322
users
33.3K
reviews
4.00 (18)

Elevate Your Jira Approvals Beyond Built-in Limitations

Outlook Connector for Jira

by gesesoft

revenue
15.8K
installs
884
users
159K
reviews
3.26 (27)

Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
15.4K
installs
621
users
10.8K
reviews
2.85 (20)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
14.9K
installs
254
users
18.1K
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Google to Jira (Gmail, Calendar, Drive, Chrome)

by Infosysta Apps

revenue
14.8K
installs
1509
users
53.1K
reviews
3.09 (56)

A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons

Microsoft Intune Importer for JSM Assets

by Pio

revenue
14.8K
installs
278
users
43.6K
reviews
4.00 (6)

Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune

revenue
13.9K
installs
186
users
39.6K
reviews
3.95 (17)

Make Jira faster and delightful to use by bringing the power of Jira to Slack

Customer Case - Jira Support & Feedback

by Stiltsoft Europe OÜ

revenue
13.6K
installs
245
users
21.0K
reviews
3.13 (8)

Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal

Teamworkx Issue Picker for Jira

by catworkx GmbH

revenue
13.6K
installs
177
users
112K
reviews
2.55 (11)

Pick and link issues based on predefined JQL and link type including the copy of field values and various display options

Doublecheck for Jira Service Management

by Accxia-US

revenue
13.5K
installs
123
users
32.1K
reviews
3.91 (10)

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

Issue Reminders

by The Starware

revenue
13.5K
installs
952
users
268K
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

Issue Events: Google Calendar integration for Jira

by Appfire

revenue
13.4K
installs
1972
users
37.8K
reviews
3.00 (19)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Approvals – Advanced Issue Acceptance

by Deviniti

revenue
13.0K
installs
211
users
122K
reviews
2.47 (15)

Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

Switch User (SU) for Jira

by The Plugin People

revenue
12.3K
installs
700
users
637K
reviews
3.93 (26)

Be the user you seek

OmniChat for Jira Service Management

by Evolutio d.o.o.

revenue
11.9K
installs
180
users
4135
reviews
2.34 (3)

Integrate WhatsApp, SMS, or Viber into Jira Service Management, and be with your customers at every touch-point of their journey

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
11.3K
installs
377
users
34.8K
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Mattermost Connector for Jira

by J Soft

revenue
11.1K
installs
166
users
24.4K
reviews
2.17 (6)

Mattermost, Jira, Jira Service Desk, Automation

Help (a.k.a. Conditions Validator)

by Deviniti

revenue
9666
installs
131
users
145K
reviews
4.00 (10)

Guide users through your workflow with a variety of hints for optimal clarity and user experience

DingTalk for Jira

by DragonSoft

revenue
9521
installs
62
users
68.3K
reviews
3.50 (6)

DingTalk for Jira is a mobile terminal plug-in that binds DingTalk users with JIRA users through configuration information

Outlook Meetings for Jira

by yasoon - Microsoft 365 for Jira

revenue
9422
installs
206
users
13.4K
reviews
4.00 (6)

Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

Rich Filters::Service Management Dashboards

by Appfire

revenue
9079
installs
443
users
1.05M
reviews
4.00 (2)

Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Report Builder: Jira Tool for your Report and Dashboard

by Actonic Products GmbH

revenue
9064
installs
438
users
48.1K
reviews
3.08 (13)

Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work

🔗 Issue Merger - Better incident management

by Appsvio - Partner of the Year 2023 in ITSM App Solutions

revenue
8755
installs
555
users
73.2K
reviews
3.19 (27)

No more duplicate issues. Merge similar tickets easily, in every scenario

Search fields gadget

by EEA, part of BiQ Group

revenue
8585
installs
263
users
210K
reviews
3.19 (11)

Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool

BeyondTrust Remote Support integration for Jira

by BeyondTrust Corp.

revenue
8474
installs
85
users
16.2K
reviews
4.00 (1)

Integrated Remote Support for JIRA Ticketing System

HelpDesk for Jira (Customer Portal & SLA & OLA)

by Teamlead

revenue
8387
installs
179
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HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more

Vivid Trace for Jira

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Visualize issues and links from end to end -- and shine light on dependencies and blockers as simple, natural graphs

Metadata for Jira

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User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click

Embeddable

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Keep ‘em on your site

Issue Lock for Jira (who's editing)

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Let an issue be locked down for edit, one user at a time

Graphy | ITSM & SLA Charts, Reports, Dashboards for Jira

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Ready-to-use (ITSM & SLA) metrics, custom charts, & rich filters for cross-project teams build interactive Jira and JSM dashboards

Encryption, Security & 2FA for Jira

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Team Secrets encrypts, protects & secures your private fields & files with bank grade encryption & 2FA / 2-factor authentication

Templating.app🚀Issue Templates & Project Templates for Jira

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All-in-one Jira templates: Summary & Description Templates, Issue Templates, Ticket Templates, Board Templates & Project Templates

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SSO Integration with Helpdesks(customer portals): Allow external customers to access tickets only after login via Single Sign-On

Multi Level & Tree Fields

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Multi Level & Tree Fields

Slack Connector for Jira by Jsoft

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Slack , Slack Jira Server, Slack Connector

BulkOps Pro

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BulkOps Pro is your go to tool for bulk user management on Jira. Perform bulk delete Jira users or bulk create Jira users

Time Metrics Tracker | Time Between Statuses

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538
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Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management

Comment Custom Fields for Jira

by codefortynine

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3.67 (3)

Searchable comment custom fields for reports and JQL such as comment count, first and last comment for Jira & JSM cloud

Discord for Jira

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Integrate Discord and Jira with real-time notifications, ticket submission, issue preview and issue creation directly in Discord

Sync | Azure AD, Okta, Active Directory Attributes for Jira

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Sync and display external user attributes from Azure AD, Okta, and Google across your Jira projects portfolio, issues & requests

STAGIL Issue Templates for Jira

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3.88 (8)

Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow

ITSM Language Translation for JSM Translate Customer Request

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Automatic translation of customer tickets and agent replies. Boost Jira Service Management with a multi language customer portal

Telegram to Jira Connector

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The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

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🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

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Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

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Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

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Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira

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Make Jira faster and delightful to use by bringing the power of Jira to Slack

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Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

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Recognize unread and overdue issues

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Slack , Slack Jira Server, Slack Connector

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Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

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Enhanced 3-in-1 notifications - email, in-app, desktop - to follow the relevant changes and avoid the annoying flood of emails

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Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports

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Link Jira to Confluence and sync documentation for reporting, knowledge & project management. Also works with automation for Jira

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Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Mirrorlake Pivot Charts

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Lots of different pivot tables and charts to analyse, report and manage your issues

Intercom for Jira

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installs
1619
users
145K
reviews
3.24 (17)

Combine the simplicity of Intercom communication with the power of Jira issue management

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

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17.7K
installs
349
users
51.2K
reviews
3.92 (12)

Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets

Issue Events: Google Calendar integration for Jira

by Appfire

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13.4K
installs
1972
users
37.8K
reviews
3.00 (19)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Checkout - Procurement for Jira Service Management

by Mumo Systems

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installs
254
users
18.1K
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Extended Schemes for Jira

by Develocenter

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installs
252
users
452K
reviews
3.12 (17)

Control visibility of Priorities, Resolutions and Link Types

Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)

by Multiplier

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56.5K
installs
206
users
28.7K
reviews
4.00 (11)

Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

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15.4K
installs
621
users
10.8K
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2.85 (20)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
16.8K
installs
725
users
61.2K
reviews
3.75 (12)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Snipe-IT for Jira (Asset Management, IT Assets, ITSM)

by codefortynine

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17.9K
installs
1142
users
63.4K
reviews
3.91 (11)

A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields

Time Metrics Tracker | Time Between Statuses

by SaaSJet

revenue
7039
installs
538
users
58.9K
reviews
3.67 (12)

Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management

Help (a.k.a. Conditions Validator)

by Deviniti

revenue
9666
installs
131
users
145K
reviews
4.00 (10)

Guide users through your workflow with a variety of hints for optimal clarity and user experience

SAML/OAuth SSO for JSM Customers

by miniOrange

revenue
7587
installs
100
users
5680
reviews
4.00 (10)

SSO Integration with Helpdesks(customer portals): Allow external customers to access tickets only after login via Single Sign-On

Koji – Chatbot powered by Generative AI

by Konverso

revenue
21.2K
installs
117
users
4041
reviews
3.73 (11)

Automate customer support across channels with Konverso powered by Generative AI

revenue
2965
installs
158
users
3602
reviews
3.91 (10)

Jira <-> Hubspot Integration: Convert HubSpot Tickets and Deals into Jira Issues. Works with Jira Cloud and Data Center

Doublecheck for Jira Service Management

by Accxia-US

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13.5K
installs
123
users
32.1K
reviews
3.91 (10)

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

User Management by Toros

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3156
installs
164
users
45.7K
reviews
2.43 (19)

Mass user deactivation & group assignment. Reduce costs by locating inactive users and bulk delete them at once

Lineup | Cross-Project Queues for Jira & JSM

by Mindpro

revenue
733
installs
53
users
1982
reviews
4.00 (9)

Build, track, and manage cross-project queues with issues from multiple Jira and JSM projects in a central hub for all teams

Encryption, Security & 2FA for Jira

by Kickdrum Technology Group LLC

revenue
7638
installs
49
users
8964
reviews
4.00 (9)

Team Secrets encrypts, protects & secures your private fields & files with bank grade encryption & 2FA / 2-factor authentication

Report Builder: Jira Tool for your Report and Dashboard

by Actonic Products GmbH

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9064
installs
438
users
48.1K
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3.08 (13)

Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work

Checklist for Jira Cloud (Enterprise)

by Appbox.ai

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2166
installs
288
users
12.2K
reviews
3.46 (11)

Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist

Issue Checklist Template and Report

by SaaSJet

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2493
installs
596
users
12.5K
reviews
2.86 (14)

📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

Assets Discovery

by Atlassian

revenue
0
installs
980
users
651K
reviews
3.37 (11)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

Quick Create with Issue Templates

by IXPERTA s.r.o.

revenue
1201
installs
36
users
10.6K
reviews
3.09 (12)

User-friendly, quick and intuitive way to create Jira issues within the right project, with right issue type and other details

In-App Customer Portal Notifications for Jira

by Twinit

revenue
157
installs
45
users
664
reviews
3.50 (10)

Enhance your Customer Portal with In-app notifications

Search fields gadget

by EEA, part of BiQ Group

revenue
8585
installs
263
users
210K
reviews
3.19 (11)

Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool

Universal Directories for Jira (Built-In Database)

by Teamlead

revenue
870
installs
141
users
2323
reviews
3.19 (11)

Enjoy the ultimate power of your own database in Jira. No integrations required. Keep any data: assets, inventory, HR and more

EasyTime Automatic Tracker for Jira Time Tracking

by TechTime Initiative Group Limited

revenue
3968
installs
242
users
14.0K
reviews
3.67 (9)

Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights

Approvals – Advanced Issue Acceptance

by Deviniti

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13.0K
installs
211
users
122K
reviews
2.47 (15)

Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

revenue
1584
installs
75
users
3193
reviews
4.00 (8)

Salesforce Jira Connector. Sync Jira issues with Salesforce instance. Bi-directional integration for workflow improvement

Ultimate Customizer for Jira Service Management

by aety aps

revenue
20.3K
installs
249
users
104K
reviews
3.10 (11)

Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements

Search Attachments

by Addonrock Sp. z o.o.

revenue
0
installs
129
users
99.5K
reviews
3.30 (10)

Find your attachments, search by content of Word, Excel, PDF, ZIP and more. Search by name and extension. Fast and optimized

Boomerang: Reminders for Jira Issues

by SaaSJet

revenue
920
installs
230
users
12.9K
reviews
3.56 (9)

⏰Stay organized and prioritize your time with Jira reminders

Issue Templates for Jira Cloud

by OST Consulting

revenue
3278
installs
395
users
15.4K
reviews
3.88 (8)

Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates

STAGIL Issue Templates for Jira

by STAGIL by catworkx

revenue
6360
installs
228
users
155K
reviews
3.88 (8)

Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow

Show more

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The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

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Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

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Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

Extension for Jira Service Management

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Make sure your request forms include all the information agents need to assist customers better

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Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Timepiece - Time in Status for Jira

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Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Time in Status

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🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

Exalate Connector for Jira, Issue Sync & Two-way Integration

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Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

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Scheduling issues in Jira made easy - set up recurring tasks in no time

Time to SLA

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Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Slack Integration+ for Jira

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Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Backbone Issue Sync for Jira

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Jira to Jira integration - sync Jira issues across multiple Jira instances

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

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Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Elements Copy & Sync - clone Jira issues

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Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Easy Issue Templates for Jira

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Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description

Canned Responses Pro Templates for Jira

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Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Atlas CRM - Customers and Sales in Jira

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3.39 (70)

Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira

Power Scripts - Jira Workflow Automation

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The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Issue Events: Google Calendar integration for Jira

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1972
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37.8K
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3.00 (19)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Asset Management for Jira - IT Assets & License Manager

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The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji

Enterprise Mail Handler for Jira (JEMH)

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3.66 (93)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

External Data for Jira Fields

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Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

Exporter - Export Issues to Excel CSV PDF

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Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues

IT Assets, License - Asset Management for Jira, JSM, ITSM

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Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Intercom for Jira

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Combine the simplicity of Intercom communication with the power of Jira issue management

My Requests Extension for Jira Service Management

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Organize My Requests page to find, filter and manage customer requests with ease

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Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust

Google to Jira (Gmail, Calendar, Drive, Chrome)

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A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons

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Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction

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Provide powerful reports and extended search for your JSM customers

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An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices

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Allow customers to edit their service requests on the Customer Portal

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Create a Customer Portal in Jira Service Management that reflects your brand

Charts and Reports for Jira Service Management

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Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal

JEditor - Rich Text Editor for Jira

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Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Discord for Jira

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Integrate Discord and Jira with real-time notifications, ticket submission, issue preview and issue creation directly in Discord

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Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

ProForma: Forms & Checklist for Jira

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Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Assets Discovery

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Enterprise network scanning with automated asset and CI discovery and dependency mapping

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Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Issue History Collector - See History

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Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Issue Reminders

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Email&Tasks for Jira Cloud and Gmail Integration

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Jira & Google integration: create Jira tasks from your Gmail & Chrome tabs to enhance task management using AI mail handler

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Outlook Connector for Jira

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Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails

Rewind Backups for Jira

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Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Smart Forms for Jira

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🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team

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Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

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Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools

Switch User (SU) for Jira

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Be the user you seek

Microsoft Teams Integration+ for Jira

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Two-way enterprise integration for Microsoft Teams and Jira

Revyz Data Manager for Jira (Backup, Restore, Sandbox)

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Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

Insight Assets Backup & Migration

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Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

WhatsApp Connector for Jira (Twilio)

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The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

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Multi-level Queue Structures for a better overview

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📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

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"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

Issue Sync - Synchronization for Jira

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Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

STAGIL Assets (Advanced links management & Data model)

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Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels

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No more duplicate issues. Merge similar tickets easily, in every scenario

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Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management

Outlook Email for Jira

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Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Customer&Organization Management-customer context for agents

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Give your service desk agents data they need: complete customers context right in Jira

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
64.5K
installs
475
users
178K
reviews
3.38 (27)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Out Of Office Assistant

by Akeles Consulting

revenue
5792
installs
459
users
925K
reviews
3.65 (17)

Reassign your tasks automatically when you are away

Comala Canvas for Jira

by Appfire

revenue
30.6K
installs
458
users
184K
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

Smart Issue Templates for Jira

by AppsDelivered

revenue
19.6K
installs
449
users
220K
reviews
3.98 (49)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

Rich Filters::Service Management Dashboards

by Appfire

revenue
9079
installs
443
users
1.05M
reviews
4.00 (2)

Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
442
users
208K
reviews
3.05 (20)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Report Builder: Jira Tool for your Report and Dashboard

by Actonic Products GmbH

revenue
9064
installs
438
users
48.1K
reviews
3.08 (13)

Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.0K
installs
433
users
48.8K
reviews
3.00 (31)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Translation for Jira Service Management

by Deviniti

revenue
18.1K
installs
430
users
205K
reviews
3.55 (20)

The ultimate tool for multilingual customer support in Jira Service Management

Golive | Test Environment & Release Management for Jira

by Apwide

revenue
26.8K
installs
423
users
170K
reviews
3.80 (35)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud

by JiBrok

revenue
26.9K
installs
416
users
266K
reviews
4.00 (5)

Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features

⏳ Issue Scheduler - plan recurring tasks

by Appsvio - Partner of the Year 2023 in ITSM App Solutions

revenue
2300
installs
414
users
6731
reviews
3.29 (7)

Don’t miss anything. Schedule recurring tasks with zero effort – let it be done automatically

Issue Templates for Jira Cloud

by OST Consulting

revenue
3278
installs
395
users
15.4K
reviews
3.88 (8)

Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
11.3K
installs
377
users
34.8K
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
17.7K
installs
349
users
51.2K
reviews
3.92 (12)

Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets

Traffic-Lights for Jira

by Frank Polscheit

revenue
31.1K
installs
347
users
546K
reviews
3.68 (43)

Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

Issue Sync Pro

by Deviniti

revenue
4848
installs
336
users
36.2K
reviews
3.75 (4)

Synchronize issues across multiple Jira instances. Simplify the exchange of information between departments and companies

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

by Xopero Software

revenue
2385
installs
323
users
1168
reviews
4.00 (3)

The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance

Approval Path for Jira

by Warsaw Dynamics

revenue
16.4K
installs
322
users
33.3K
reviews
4.00 (18)

Elevate Your Jira Approvals Beyond Built-in Limitations

ITSM Language Translation for JSM Translate Customer Request

by resolution Reichert Network Solutions GmbH

revenue
6309
installs
303
users
22.1K
reviews
4.00 (3)

Automatic translation of customer tickets and agent replies. Boost Jira Service Management with a multi language customer portal

Graphy | ITSM & SLA Charts, Reports, Dashboards for Jira

by Mindpro

revenue
7733
installs
291
users
30.7K
reviews
3.84 (6)

Ready-to-use (ITSM & SLA) metrics, custom charts, & rich filters for cross-project teams build interactive Jira and JSM dashboards

Checklist for Jira Cloud (Enterprise)

by Appbox.ai

revenue
2166
installs
288
users
12.2K
reviews
3.46 (11)

Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist

Telegram to Jira Connector

by Infosysta Apps

revenue
6160
installs
287
users
3749
reviews
3.53 (17)

The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

Comment Custom Fields for Jira

by codefortynine

revenue
6910
installs
285
users
51.2K
reviews
3.67 (3)

Searchable comment custom fields for reports and JQL such as comment count, first and last comment for Jira & JSM cloud

Revyz Configuration Manager for Jira

by Revyz

revenue
2764
installs
282
users
54.2K
reviews
4.00 (3)

Fast, No-code configuration management for Jira Cloud with the added security of config backups

Microsoft Intune Importer for JSM Assets

by Pio

revenue
14.8K
installs
278
users
43.6K
reviews
4.00 (6)

Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune

HelpDesk+ AI-Powered Slack Support

by Appfire

revenue
26.5K
installs
277
users
46.9K
reviews
3.41 (5)

Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform

Slack Connector for Jira by Jsoft

by J Soft

revenue
7288
installs
276
users
131K
reviews
3.00 (30)

Slack , Slack Jira Server, Slack Connector

Search fields gadget

by EEA, part of BiQ Group

revenue
8585
installs
263
users
210K
reviews
3.19 (11)

Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool

User Management - License & User Deactivator for Jira

by resolution Reichert Network Solutions GmbH

revenue
31.5K
installs
257
users
239K
reviews
3.21 (5)

User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
14.9K
installs
254
users
18.1K
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Extended Schemes for Jira

by Develocenter

revenue
35.7K
installs
252
users
452K
reviews
3.12 (17)

Control visibility of Priorities, Resolutions and Link Types

Ultimate Customizer for Jira Service Management

by aety aps

revenue
20.3K
installs
249
users
104K
reviews
3.10 (11)

Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements

Customer Case - Jira Support & Feedback

by Stiltsoft Europe OÜ

revenue
13.6K
installs
245
users
21.0K
reviews
3.13 (8)

Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal

EasyTime Automatic Tracker for Jira Time Tracking

by TechTime Initiative Group Limited

revenue
3968
installs
242
users
14.0K
reviews
3.67 (9)

Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights

BulkOps Pro

by ELFAPP Technologies

revenue
7176
installs
242
users
48.8K
reviews
2.50 (4)

BulkOps Pro is your go to tool for bulk user management on Jira. Perform bulk delete Jira users or bulk create Jira users

Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
23.3K
installs
241
users
172K
reviews
3.90 (38)

Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

Roadmap & Idea Portal for Jira Service Management

by Amoeboids Technologies Pvt Ltd

revenue
1861
installs
234
users
9434
reviews
4.00 (4)

Build what matters most. Collaborate with your customers, get their votes & feedback to come up with a compelling product roadmap

Boomerang: Reminders for Jira Issues

by SaaSJet

revenue
920
installs
230
users
12.9K
reviews
3.56 (9)

⏰Stay organized and prioritize your time with Jira reminders

STAGIL Issue Templates for Jira

by STAGIL by catworkx

revenue
6360
installs
228
users
155K
reviews
3.88 (8)

Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow

Jira Boards

by C4F Technology

revenue
17.3K
installs
228
users
54.4K
reviews
4.00 (13)

Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects

Surveys for Jira Service Management

by ServiceRocket

revenue
4036
installs
226
users
15.2K
reviews
4.00 (5)

Enhance customer satisfaction with tailored surveys in Jira Service Management

Smart Comments for Jira

by AppsDelivered

revenue
1535
installs
214
users
13.3K
reviews
3.82 (22)

Experience Atlassian-Style Efficiency with Threaded Comments. Customize Comment Templates on Issues. Use AI for comment creation

Approvals – Advanced Issue Acceptance

by Deviniti

revenue
13.0K
installs
211
users
122K
reviews
2.47 (15)

Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

Extra Fields for JSM (Version, Assignee, SLA, Custom Fields)

by Narva Software

revenue
1879
installs
208
users
13.1K
reviews
2.72 (7)

Empower your customers. Customize the request view and make extra (read only) fields visible to customers in JSM portal

Issue translation for Jira - translate to any language

by resolution Reichert Network Solutions GmbH

revenue
1519
installs
208
users
21.6K
reviews
4.00 (1)

Do issue translations in 1 click: Translate comments in +100 languages. Comment in any language and post in the project's default

Manage Inactive Users for Jira

by ILA eSolution

revenue
5905
installs
206
users
295K
reviews
4.00 (12)

Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports

Outlook Meetings for Jira

by yasoon - Microsoft 365 for Jira

revenue
9422
installs
206
users
13.4K
reviews
4.00 (6)

Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)

by Multiplier

revenue
56.5K
installs
206
users
28.7K
reviews
4.00 (11)

Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM

Custom Fields ++ for Jira

by The Starware

revenue
5582
installs
196
users
162K
reviews
4.00 (6)

Custom Fields with modern look & feel and REST API

revenue
2728
installs
193
users
2808
reviews
3.45 (9)

ClickUp Jira integration / migration. Auto-sync tasks, issues, statuses, and comments. Secure bidirectional integration

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178
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96.7K
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4.00 (12)

Link Jira to Confluence and sync documentation for reporting, knowledge & project management. Also works with automation for Jira

Snipe-IT for Jira (Asset Management, IT Assets, ITSM)

by codefortynine

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1142
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63.4K
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A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields

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1253
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Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale

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34
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View issues on map with addresses and markers and manage field work in Jira Service Management

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Make sure your request forms include all the information agents need to assist customers better

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Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

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Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

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13.4K
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Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

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8951
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798K
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3.58 (138)

Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

Outlook Email for Jira

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485
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82.2K
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Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

ScriptRunner for Jira

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19.2M
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The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

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Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

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323
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1168
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4.00 (3)

The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance

Issue Printer for Jira

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85.0K
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4.00 (4)

Print your issues for your agile wallboard, digitally or on paper

In-App Customer Portal Notifications for Jira

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664
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3.50 (10)

Enhance your Customer Portal with In-app notifications

Kudos - Employee Recognition and Rewards for Jira

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3.25 (4)

Employee recognition matters

EasyTime Automatic Tracker for Jira Time Tracking

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3.67 (9)

Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights

Power Scripts - Jira Workflow Automation

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2350
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1.25M
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3.81 (285)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Time in Status

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5043
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672K
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3.68 (103)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

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123K
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3743
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1.80M
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3.38 (66)

Scheduling issues in Jira made easy - set up recurring tasks in no time

SLA Time and Report for Jira (Define & Track SLA goals)

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777
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67.2K
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3.54 (32)

🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team

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Real-time Jira ServiceNow integration. Sync issues in Jira and ServiceNow incidents & other entities automatically

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109
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9870
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3.29 (7)

Takes care of duplicates in your project backlog & queues, so you can focus on meaningful work

Smart Forms for Jira

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61.0K
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3.63 (24)

📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type

Feature Bundle – Boost Customers UX on portal

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899
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216K
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3.89 (42)

⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution

Automated User Cleanup & Deactivation for Jira

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58
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15.5K
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4.00 (1)

Highly configurable, automated/scheduled, DORA compliance, user activity scanning and cleanup

Actions for Jira Service Management

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Allow customers to edit their service requests on the Customer Portal

Checkout - Procurement for Jira Service Management

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All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

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Keep your Azure data imported in Jira Assets for better visibility and control over your IT resources

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Intelligent Assistance to accelerate ticket resolution

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Require electronic signatures to execute issue transitions and changes to comply with CFR 21 part 11

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22
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63.6K
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Connect your SIEM (Security Information and Event Management) with Jira. Support connection with McAfee, Zabbix, Paessler PRTG

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1895
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1.58M
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An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

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291
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30.7K
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3.84 (6)

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Email This Issue

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6389
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3.63M
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3.53 (167)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

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211
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122K
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Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

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A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons

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0
installs
0
users
0
reviews
3.69 (306)

Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

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1015
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Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Snipe-IT Importer for JSM Assets

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6
users
114
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Import Assets, Licenses, Accessories, Consumables, Components, Users, Groups, Companies, and Departments from your Snipe-IT

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Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow

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Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal

Advanced Portal Reports for Jira Service Management

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1415
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3.48 (38)

Provide powerful reports and extended search for your JSM customers

STAGIL Assets (Advanced links management & Data model)

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Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels

Customer Satisfaction Survey for Jira

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584
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3.23 (36)

"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

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Easily Manage Access for Customers and Suppliers and Responsiblities for Teams

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51.2K
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Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets

Time to SLA

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326K
installs
3478
users
2.08M
reviews
3.84 (202)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Happy Desk

by InsightViz

revenue
500
installs
35
users
971
reviews
4.00 (2)

Transform Your Service Desk with Happy Desk: Advanced Sentiment Analysis for Customer Satisfaction

Calculated and other custom fields(JBCF) for Jira DC/Cloud

by JiBrok

revenue
4172
installs
127
users
39.9K
reviews
4.00 (4)

A large set of different fields. DC: ToDo,Shared Components,Formula... DC/Cloud: Last comment,Sort by parent, Who was assignee etc

Time between dates for Jira Cloud

by JiBrok

revenue
620
installs
27
users
4212
reviews
0.00 (0)

Set the start and end dates. The app will calculate the time between them, how much time has passed and how much is still left

Rich Filters::Service Management Dashboards

by Appfire

revenue
9079
installs
443
users
1.05M
reviews
4.00 (2)

Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Issue Lock for Jira (who's editing)

by aety aps

revenue
8005
installs
74
users
117K
reviews
2.34 (6)

Let an issue be locked down for edit, one user at a time

Telegram to Jira Connector

by Infosysta Apps

revenue
6160
installs
287
users
3749
reviews
3.53 (17)

The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
11.3K
installs
377
users
34.8K
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Backup Projects for Jira

by ELFAPP Technologies

revenue
68
installs
18
users
382
reviews
1.00 (1)

Backup Projects for Jira enables you to backup your Jira Cloud projects or export your data in a CSV format

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
31.5K
installs
1697
users
61.6K
reviews
3.89 (42)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Issue Preview for Jira

by Life in Codes

revenue
2182
installs
37
users
24.7K
reviews
3.41 (5)

Get the information you need faster by simply hovering over the issue key

HelpDesk for Jira (Customer Portal & SLA & OLA)

by Teamlead

revenue
8387
installs
179
users
86.3K
reviews
3.89 (17)

HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more

Slack Integration+ for Jira

by Appfire

revenue
260K
installs
3426
users
570K
reviews
3.83 (67)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

HR Surveys for Jira Service Management

by ServiceRocket

revenue
43
installs
11
users
75
reviews
0.00 (0)

Drive Workplace Success – Empowered by Employee Feedback

Out Of Office for Jira

by GLiNTECH - a Valiantys company

revenue
30
installs
21
users
656
reviews
1.00 (1)

Pack your bags, not your tickets with Out of Office for Jira

Surveys for Jira Service Management

by ServiceRocket

revenue
4036
installs
226
users
15.2K
reviews
4.00 (5)

Enhance customer satisfaction with tailored surveys in Jira Service Management

Speech to Text for Jira

by Simplify

revenue
38
installs
18
users
209
reviews
0.00 (0)

Simplify transcribe voice to text in Jira. Seamlessly enhance collaboration with vocal input for comments and descriptions

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
121K
installs
2824
users
286K
reviews
3.49 (33)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Exalate Connector for Jira, Issue Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
385K
installs
4308
users
1.92M
reviews
3.33 (151)

Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

Extended Schemes for Jira

by Develocenter

revenue
35.7K
installs
252
users
452K
reviews
3.12 (17)

Control visibility of Priorities, Resolutions and Link Types

Meetings for Jira

by Doitb

revenue
499
installs
139
users
3423
reviews
3.50 (2)

Book rooms/spaces, schedule meetings, manage appointments

Assets Discovery

by Atlassian

revenue
0
installs
980
users
651K
reviews
3.37 (11)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
385K
installs
995
users
1.86M
reviews
3.90 (56)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Manage Inactive Users for Jira

by ILA eSolution

revenue
5905
installs
206
users
295K
reviews
4.00 (12)

Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports

Report Builder: Jira Tool for your Report and Dashboard

by Actonic Products GmbH

revenue
9064
installs
438
users
48.1K
reviews
3.08 (13)

Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.0K
installs
433
users
48.8K
reviews
3.00 (31)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Support Time Contract Management for JSM

by view26 GmbH

revenue
413
installs
62
users
1251
reviews
2.75 (4)

Support time contract management right in Jira Service Management

Service Scheduler for JSM

by PromptService

revenue
116
installs
19
users
321
reviews
1.00 (1)

Reduce time scheduling service appointments, simplify agents’ time management and customers pick times that work for them

Easy Issue Templates for Jira

by AppLiger

revenue
32.3K
installs
2440
users
271K
reviews
3.40 (58)

Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description

Assets and Inventory Plugin for Jira

by Appfire

revenue
43.0K
installs
964
users
229K
reviews
3.78 (36)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Issue Checklist Template and Report

by SaaSJet

revenue
2493
installs
596
users
12.5K
reviews
2.86 (14)

📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
29.6K
installs
617
users
441K
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Mail History

by celix Solutions GmbH

revenue
567
installs
44
users
20.5K
reviews
3.00 (1)

Audit your outgoing emails

My Requests Extension for Jira Service Management

by Hexygen Inc.

revenue
63.8K
installs
1556
users
465K
reviews
3.49 (29)

Organize My Requests page to find, filter and manage customer requests with ease

Lineup | Cross-Project Queues for Jira & JSM

by Mindpro

revenue
733
installs
53
users
1982
reviews
4.00 (9)

Build, track, and manage cross-project queues with issues from multiple Jira and JSM projects in a central hub for all teams

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
442
users
208K
reviews
3.05 (20)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Chat for Jira Service Management

by Appfire

revenue
64.0K
installs
1457
users
163K
reviews
3.73 (47)

Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction

Canned Responses Pro Templates for Jira

by Appfire

revenue
144K
installs
2419
users
1.06M
reviews
3.75 (101)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Timepiece - Time in Status for Jira

by OBSS

revenue
213K
installs
5589
users
2.81M
reviews
3.75 (169)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Switcher for Jira (Easy impersonation)

by Teamlead

revenue
1386
installs
79
users
35.7K
reviews
4.00 (7)

See Jira with your user’s eyes: switch user to provide quick support and check access and permissions

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
15.4K
installs
621
users
10.8K
reviews
2.85 (20)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Asset Management for Jira - IT Assets & License Manager

by Asset Management for Jira

revenue
86.3K
installs
1903
users
71.2K
reviews
3.30 (48)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji

Microsoft Teams Integration+ for Jira

by Appfire

revenue
16.5K
installs
679
users
27.3K
reviews
4.00 (1)

Two-way enterprise integration for Microsoft Teams and Jira

HelpDesk+ AI-Powered Slack Support

by Appfire

revenue
26.5K
installs
277
users
46.9K
reviews
3.41 (5)

Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform

HelpDesk+ for Microsoft Teams

by Appfire

revenue
1147
installs
81
users
1532
reviews
1.00 (1)

Empower your team and delight your customers with a seamless integration between Microsoft Teams and Jira Service Management

Golive | Test Environment & Release Management for Jira

by Apwide

revenue
26.8K
installs
423
users
170K
reviews
3.80 (35)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

Comala Canvas for Jira

by Appfire

revenue
30.6K
installs
458
users
184K
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

Smart AI for Jira

by Infosysta Apps

revenue
231
installs
25
users
836
reviews
2.50 (2)

Unleash AI power in Jira to analyze tickets, suggest solutions, and boost workflows

Issue Reminders

by The Starware

revenue
13.5K
installs
952
users
268K
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

Custom Fields ++ for Jira

by The Starware

revenue
5582
installs
196
users
162K
reviews
4.00 (6)

Custom Fields with modern look & feel and REST API

CLI for Jira

by The Starware

revenue
54
installs
29
users
599
reviews
0.00 (0)

You can access all the power of Jira from the command line

Roadmap & Idea Portal for Jira Service Management

by Amoeboids Technologies Pvt Ltd

revenue
1861
installs
234
users
9434
reviews
4.00 (4)

Build what matters most. Collaborate with your customers, get their votes & feedback to come up with a compelling product roadmap

Checklist for Jira Cloud (Enterprise)

by Appbox.ai

revenue
2166
installs
288
users
12.2K
reviews
3.46 (11)

Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist

Insight Assets Backup & Migration

by Twinit

revenue
31.3K
installs
641
users
71.3K
reviews
3.91 (21)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

Traffic-Lights for Jira

by Frank Polscheit

revenue
31.1K
installs
347
users
546K
reviews
3.68 (43)

Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
23.3K
installs
241
users
172K
reviews
3.90 (38)

Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

AI Image to Text

by Dreamcode Bartosz Polnik

revenue
16
installs
3
users
68
reviews
0.00 (0)

Save time and errors by effortlessly extracting text from images using AI

ChatGPT AI Assistant Pro

by Dreamcode Bartosz Polnik

revenue
18
installs
7
users
31
reviews
4.00 (1)

Save your time with AI rules executed for newly created tickets + issue copilot

ChatGPT AI Assistant

by Dreamcode Bartosz Polnik

revenue
1761
installs
97
users
2187
reviews
3.50 (2)

Jira made smarter with AI-powered copilot

Secure and Encrypted Notes for JSM

by ServiceRocket

revenue
341
installs
41
users
1468
reviews
0.00 (0)

Securely share secrets and sensitive information in JSM requests with end-to-end encryption

NPS Survey for Jira

by Candylio Software Pte. Ltd.

revenue
2519
installs
100
users
21.4K
reviews
2.34 (3)

"Your most unhappy customers are your greatest source of learning" - Bill Gates

Zoho Desk Connector for Jira

by Kobik Tech.

revenue
838
installs
53
users
1488
reviews
4.00 (5)

Sync your Zoho Modules with Jira Projects and Issues

Templating.app🚀Issue Templates & Project Templates for Jira

by Seibert - Big Eazy Software

revenue
7587
installs
780
users
40.3K
reviews
3.87 (51)

All-in-one Jira templates: Summary & Description Templates, Issue Templates, Ticket Templates, Board Templates & Project Templates

Backbone Issue Sync for Jira

by K15t

revenue
222K
installs
2960
users
1.14M
reviews
3.38 (64)

Jira to Jira integration - sync Jira issues across multiple Jira instances

Certificate Renewal

by Adattada AG

revenue
0
installs
1
users
1
reviews
0.00 (0)

Automate Certificate Renewal Task Creation in Jira: Stay Informed, Secure, and in Control

Intento Language Hub for Jira

by Intento Inc

revenue
> 0
installs
2
users
8
reviews
0.00 (0)

Real-time, inclusive translation for your global teams

Multi Level & Tree Fields

by Almbase

revenue
7507
installs
166
users
131K
reviews
4.00 (13)

Multi Level & Tree Fields

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