It & Helpdesk Statistics / Addons
It & Helpdesk Addons / Statistics
Top Rated Addons
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Scroll Viewport for Confluence (Help Centers & Doc Sites)
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
Automation for Jira
by Atlassian
Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Templating.app🚀Project Templates & Issue Templates for Jira
by Seibert
Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Zendesk for Jira connector
Create a seamless connection between Zendesk and JIRA using IntegrateCloud connector & create JIRA issues right inside Zendesk
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Deep Clone for Jira
Clone projects, issues & epics. Bulk Clone. Copy project templates & recurring tasks. Migrate issues & projects between instances
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Exalate Connector for Jira, Work Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more
Status Time Reports Free - Time in Status
by Bloompeak
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Feature Bundle – Extension for Customer Portal
Make the JSM portal great with customer actions. A new way to self-service, every day
Automation for Jira - Lite
by Atlassian
Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful
Elements Copy & Sync (clone issues, projects and epics)
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
SLA Time and Report for Jira
by SaaSJet
🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Group Sign-Off: parallel Multi-Approvals
Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes
Instabug for Jira: Bug Reporting
by Instabug
Your users and testers can easily report bugs from your mobile app to Jira
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Automated Retrospective Agenda with Actionable Task Insights
Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights
Easy Clone for Jira Cloud
Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Atlas CRM - Customers and Sales in Jira
Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales
Queues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
Easy Issue Templates for Jira
by AppLiger
Create issues swiftly with Jira issue templates. Restore Epics structure, sub-tasks, work items. Fill summary & description | SOC2
Asset Management for Jira (IT Assets & License Manager)
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Backbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
STAGIL Assets (Link & Relation Management, JSM Procurement)
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
Agile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Mobile for Jira
An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices
Actions for Jira Service Management
by Deviniti
Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times
Deliver - Budget, Timesheets & Cost Tracker for Jira
by Mindpro
Plan, track, and manage your project costs, expenses, budget, and team timesheets with a flexible solution for Jira
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Checklist for Jira (Free)
by Appbox.ai
Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale
Approval Path for Jira
Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects
Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)
by SaaSJet
Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Sync - Azure AD (Entra), Okta, OneLogin attributes for Jira
by Mindpro
Sync and display user attributes from Entra ID (Azure AD), Okta (and more) across Jira projects, issues, or JSM portal
Google to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
My Requests Extension for Jira Service Management
by Deviniti
Let customers organize My Requests page to find, filter and manage requests with ease
Zendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
Smart Comments for Jira
Experience Atlassian-Style Efficiency with Threaded Comments. Customize Comment Templates on Issues. Use AI for comment creation
Multi Level & Tree Fields
by Almbase
Multi Level & Tree Fields
Exporter for Jira (Export issues to Excel and CSV)
by Deiser
Export Jira issues & metadata (transitions, comments, attachments) to Excel and CSV to report in other tools, migrations, and more
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Customer Satisfaction Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
view26 Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
Links Hierarchy - Track Agile Hierarchies' Progress & Status
Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale
Revyz Data Manager for Jira (Backup, Deploy, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Rewind Backups for Bitbucket
by Rewind
Automated backups and flexible data recovery for Bitbucket Cloud. Trusted by 25,000+ organizations
Slack Integration for Jira
Make Jira faster and delightful to use by bringing the power of Jira to Slack
Perspective | Custom Attributes for Jira
Transform scattered information into valid context. New perspective, easier interpretation
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
ACCELQ Connect
by ACCELQ inc.
ACCELQ Test coverage in Jira
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
Service Pack for Agents
Fix your Service Operations and expedite Incident Resolution
Atlas CRM - Customers and Sales in Confluence
Get the #1 Native CRM for Confluence. Log interactions from Gmail & Outlook. Link Confluence pages to customers and sales
HelpDesk for Jira (Customer Portal & SLA & OLA)
by Teamlead
HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Theme Extension for Jira Service Management
by Deviniti
Create a Customer Portal in Jira Service Management that reflects your brand
Out Of Office Assistant
Reassign your tasks automatically when you are away
Unread Issues for Jira (Highlight issues)
by Teamlead
Recognize unread and overdue issues
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Slack Connector for Jira by Jsoft
by J Soft
Slack , Slack Jira Server, Slack Connector
AI for Confluence Cloud
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Behaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot
Access Management & Identity Governance for Okta & Azure AD
by Multiplier
Automate employee lifecycle workflows in JSM. Streamline onboarding, offboarding, access requests and access reviews
Work Management for Jira
Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects
Manage Inactive Users for Jira
Clean up / Save Licenses for Inactive users & Deactivate / remove security groups for users who left company with users reports
SAML/OAuth SSO for JSM Customers
by miniOrange
SSO Integration with Helpdesks(customer portals): Allow external customers to access tickets only after login via Single Sign-On
Reminders
by The Starware
Coordinate issues with automatic time based notifications
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
PagerDuty for Jira Cloud
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
Metadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
AutoPage (Creates pages in Confluence with Jira issues)
Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically
Telegram to Jira Connector
The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Bug Watcher Notifications
by META-INF KFT
Enhanced 3-in-1 notifications - email, in-app, desktop - to follow the relevant changes and avoid the annoying flood of emails
External Data for Confluence
Visualize external data in confluence cloud as Table, Template, Chart by REST API, database, MSSQL, Postgres, Salesforce, Azure
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Issue Templates for Jira Cloud
Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates
Mirrorlake Pivot Charts
Lots of different pivot tables and charts to analyse, report and manage your issues
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Personal Checklist For Jira Cloud (Free)
by Appbox.ai
Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Extended Schemes for Jira
by Develocenter
Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management
Help (a.k.a. Conditions Validator)
by Deviniti
Guide users through your workflow with a variety of hints for optimal clarity and user experience
Most Installed Addons
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Jira Misc Workflow Extensions (JMWE)
by Appfire
Powerful, all-in-one Jira automation app to customize and expand your workflows
Zendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
Deep Clone for Jira
Clone projects, issues & epics. Bulk Clone. Copy project templates & recurring tasks. Migrate issues & projects between instances
Status Time Reports Free - Time in Status
by Bloompeak
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
Behaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Email This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Exalate Connector for Jira, Work Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more
Statuspage for Jira Service Management
by Atlassian
Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center
PagerDuty for Jira Cloud
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Time to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Slack Integration+ for Jira
by Appfire
Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows
Scroll Viewport for Confluence (Help Centers & Doc Sites)
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
Backbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
Freshdesk for Jira
Integrate Freshdesk tickets with Jira issues to provide a comprehensive outlook for your teams
Automation for Jira - Lite
by Atlassian
Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
Elements Copy & Sync (clone issues, projects and epics)
Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning
Checklist for Jira (Free)
by Appbox.ai
Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Easy Issue Templates for Jira
by AppLiger
Create issues swiftly with Jira issue templates. Restore Epics structure, sub-tasks, work items. Fill summary & description | SOC2
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
Atlas CRM - Customers and Sales in Jira
Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
External Data for Jira Fields
Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
Issue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Exporter for Jira (Export issues to Excel and CSV)
by Deiser
Export Jira issues & metadata (transitions, comments, attachments) to Excel and CSV to report in other tools, migrations, and more
Asset Management for Jira (IT Assets & License Manager)
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji
BulkOps Free
BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud
My Requests Extension for Jira Service Management
by Deviniti
Let customers organize My Requests page to find, filter and manage requests with ease
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
Chat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
Queues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
Google to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
Easy Clone for Jira Cloud
Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk
ProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Actions for Jira Service Management
by Deviniti
Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times
Links Hierarchy - Track Agile Hierarchies' Progress & Status
Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Mobile for Jira
An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)
Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields
JEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
view26 Charts and Reports for Jira Service Management
by view26 GmbH
Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal
Theme Extension for Jira Service Management
by Deviniti
Create a Customer Portal in Jira Service Management that reflects your brand
Rewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations
Discord for Jira
by Firnity
The Most Powerful Discord Integration: Real-Time Jira Notifications, Tickets, Issue Management and more
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Mobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)
by SaaSJet
Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Templating.app🚀Project Templates & Issue Templates for Jira
by Seibert
Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001
Email&Tasks for Jira Cloud and Gmail Integration
by SaaSJet
Jira & Google integration: create Jira tasks from Gmail & Chrome tabs using AI. Automatically turn emails and meetings into issues
Feature Bundle – Extension for Customer Portal
Make the JSM portal great with customer actions. A new way to self-service, every day
Reminders
by The Starware
Coordinate issues with automatic time based notifications
User Switcher for Confluence
Quickly switch among users without typing their passwords or logging out, just like su or sudo commands
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Assets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
Revyz Data Manager for Jira (Backup, Deploy, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Rewind Backups for Confluence
by Rewind
Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations
SLA Time and Report for Jira
by SaaSJet
🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights
Merge Agent for Jira (JSM Queue & Backlog Issue Merger)
Merge Agent simplifies the process of combining Jira issues and any issue content. Efficient Issue merger for your JSM tickets
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Instabug for Jira: Bug Reporting
by Instabug
Your users and testers can easily report bugs from your mobile app to Jira
Microsoft Teams Integration+ for Jira
by Appfire
Two-way enterprise integration for Microsoft Teams and Jira
Endpoint Central
by ManageEngine
Resolve Jira issues at lightning speed with Remote control, Software deployment, Patch management, Asset management, and more
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Menu Gadget
Simple gadget to better organize your filters
ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM
Business-ready service desk reports to streamline ITSM decisions
Octo - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Agile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Workflow Rules
by Typezoo
Using natural language like rules to define condition and validator
Issue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Customer Satisfaction Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
Time Metrics Tracker | Time Between Statuses
by SaaSJet
Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot
SLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
WhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Service Pack for Agents
Fix your Service Operations and expedite Incident Resolution
Q Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Elements Connect - helper for custom fields integration
Helper app to bring external data inside Jira issues
STAGIL Assets (Link & Relation Management, JSM Procurement)
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Atlas CRM - Customers and Sales in Confluence
Get the #1 Native CRM for Confluence. Log interactions from Gmail & Outlook. Link Confluence pages to customers and sales
Issue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Response Templates for Jira (Canned Responses) (Free)
by Appbox.ai
Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams
Report Builder: Custom Reports and Dashboards for Jira
Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more
Outlook Email for Jira (Integration, Templates, Automation)
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Azure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets
GitProtect.io for Jira (Backup, Restore&DR, Data Management)
The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance
Issue Templates for Jira Cloud
Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates
Seismic Knowledge for Confluence
by Seismic
Tired of searching lessons, documents, wikis, and software to find the answers you need at work? Meet Seismic Knowledge
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Out Of Office Assistant
Reassign your tasks automatically when you are away
Rich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Perspective | Custom Attributes for Jira
Transform scattered information into valid context. New perspective, easier interpretation
Comala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Microsoft Intune Importer for JSM Assets
by Pio
Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune
Personal Checklist For Jira Cloud (Free)
by Appbox.ai
Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented
Translation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
PagerDuty for Jira Server & Data Center
by PagerDuty
Extend PagerDuty into Jira Server with Bidirectional Sync
AI for Confluence Cloud
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud
by JiBrok
Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features
⏳ Issue Scheduler - plan recurring tasks
Don’t miss anything. Schedule recurring tasks with zero effort – let it be done automatically
Lansweeper Integration for Jira Service Management Assets
by Lansweeper
Seamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets
External Data for Jira Fields - Extension
Brings external data search fields and info panels to the issue create screen
FAQ for Confluence (Frequently Asked Questions & Answers)
by VECTORS
Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories
JSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Most Recently Updated Addons
Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)
by SaaSJet
Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type
Intercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira issue management
VisualScript Reports and Charts for Jira
Jira Reporting for Agile, IT, and Business Teams
Raley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues
Deliver - Budget, Timesheets & Cost Tracker for Jira
by Mindpro
Plan, track, and manage your project costs, expenses, budget, and team timesheets with a flexible solution for Jira
Discord for Jira
by Firnity
The Most Powerful Discord Integration: Real-Time Jira Notifications, Tickets, Issue Management and more
Ping Phone SMB
by PingPilot
Ping Phone - Simple / Smart / Secure
Asset Management for Jira (IT Assets & License Manager)
The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji
SLA Time and Report for Jira
by SaaSJet
🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights
AutoPage (Creates pages in Confluence with Jira issues)
Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically
Manage Inactive Users for Confluence
Clean up / Save Licenses for Inactive users & Deactivate / remove security groups for users who left company with users reports
Reminders
by The Starware
Coordinate issues with automatic time based notifications
Extension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Manage Inactive Users for Jira
Clean up / Save Licenses for Inactive users & Deactivate / remove security groups for users who left company with users reports
Service Desk Queues Extension
by Medeu IT
Simplify managing Jira Service Desk queues
Advanced User Management
by Medeu IT
Gain full control over Jira user access and licensing with advanced analytics and automation
AI Screenshot Insights for Jira
Advanced AI Based OCR App to Extract Text and Information from Screenshots - Zero Retyping, Zero Errors
Booking | Resource Reservation for Jira
by Apwide
Turn Jira work items into booking requests for any resources, with suggestions and conflict detection
Azure Sync for Jira Assets
Easily import Azure resources, EntraID users, groups, and devices into Jira Assets for accurate and up-to-date asset management
USM Connector for Jira (Object Select)
Integration between USU Service Management and Jira
Behaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Cascading Custom Fields for Jira (Multilevel Select List)
Advanced Custom Field types: Cascading, multi-level, multi-value select list, checklist, ToDo lists, validated (Regex) text input
Issue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
IT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM
STAGIL Assets (Link & Relation Management, JSM Procurement)
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Freshdesk Connector for Jira (Freshdesk Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Freshdesk Jira integration makes support-development escalation smoother. Sync Freshdesk tickets & Jira issues bidirectionally
GitHub Connector for Jira (GitHub Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Flexible two-way Jira Github integration: connect, sync, and automate your integrations using simple code. Jira Github sync app
Links Hierarchy - Track Agile Hierarchies' Progress & Status
Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale
Browser Notifications for Portal Customers
by Twinit
Push notifications for portal customers
Automated User Cleanup & Deactivation for Jira
by Kantega SSO
Highly configurable, automated/scheduled user management, DORA compliance, user activity scanning and cleanup
Custom Fields ++ for Jira
by The Starware
Enhance issues with powerful custom fields
Zendesk Connector for Jira (Zendesk Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Zendesk Jira integration for seamless support & development collaboration. Sync Zendesk tickets with Jira work items in real time
Azure DevOps Connector for Jira (Azure DevOps Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Real-time Jira Azure DevOps integration. Sync Work Items between Jira & Azure DevOps. No-downtime Azure DevOps <> Jira migration
ServiceNow Connector for Jira (ServiceNow Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Real-time Jira ServiceNow integration. Sync work items in Jira & ServiceNow incidents & other entities automatically
Salesforce Connector for Jira (Salesforce Integration)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Salesforce Jira integration. Sync Jira Work Items & Salesforce Cases to align customer-facing teams & back office
ADManager Plus - Identity and Access Management Solution
by ManageEngine
Cut down the turnaround times for identity and access management tickets by resolving them from within your help desk console
Portal Profile for JSM Assets
by Pio
Streamline your service portal with unified asset insights for each customer
Outlook Meetings for Jira
Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests
Actions for Jira Service Management
by Deviniti
Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times
CLI for Jira
by The Starware
You can access all the power of Jira from the command line
Awesome custom fields for JSM
by Seibert
Use interactive custom fields directly in the JSM request form or in read-only mode for portal view
Custom Deployments for Bamboo
Customize your deployments on the fly using variables
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Smart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Issue Forms for Confluence
Extended and elegant Jira integration. Create, edit and display Jira issues / tickets on Confluence pages
Elements Overview - display related work in custom views
Display key work data where it matters most. Accelerate investigations for support teams and provide customers with transparency
Secure Share for Jira External Users
by miniOrange
Share Jira projects/tickets with any unlicensed user by creating secure external share links
Comment Custom Fields for Jira
Searchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters
Project Administration Access
by Medeu IT
Make your Jira stable and compliant by controlling project admin permissions — no more risky changes
Smart Panels for Jira
Get more from Jira and accelerate your business by providing issue-sensitive data when working on Jira issue
Service Desk Anonymous Request
by Medeu IT
Anonymous issue reporting for HR, compliance, and internal concerns
Assets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required
OnLink - HR and Identity Connectors for Jira & JSM Assets
by Onward
Native connectivity from dozens of HR and IAM systems to Jira and Assets
Email&Tasks for Jira Cloud and Gmail Integration
by SaaSJet
Jira & Google integration: create Jira tasks from Gmail & Chrome tabs using AI. Automatically turn emails and meetings into issues
Microsoft 365 for Jira (Outlook Email, Teams, Calendar)
Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens
BeyondTrust Remote Support integration for Jira
Integrated Remote Support for JIRA Ticketing System
Better Search in Customer Portal
by Twinit
Extended search and results view on Customer Portal for request types, registered issues and Assets that meet search criteria
Graphy - Custom Charts, ITSM Reports, Dashboards (JSM, Rovo)
by Mindpro
Pre-built ITSM Metrics, Custom Charts, and Rich Filters for IT, Ops, and Support teams build cross-project reports powered by Rovo
Customer Satisfaction Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
NPS Survey for Jira
Transform Customer Feedback into Actionable Insights with NPS Survey for Jira
Exalate Connector for Jira, Work Sync & Two-way Integration
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more
Google to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
Exporter for Jira (Export issues to Excel and CSV)
by Deiser
Export Jira issues & metadata (transitions, comments, attachments) to Excel and CSV to report in other tools, migrations, and more
Backbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
Scroll Viewport for Confluence (Help Centers & Doc Sites)
by K15t
Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools
AI for Confluence Cloud
by eesel
Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question
Keadex Mina
by Keadex
Include interactive C4 Model diagrams created with Keadex Mina
AI Vendor Risk Management for Jira
by Multiplier
Streamline vendor security assessments. Automate vendor onboarding, risk assessment and security questionnaires - all within Jira
Enterprise Mail Handler for Jira (JEMH)
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Salesforce Integration for Jira (Salesforce Connector)
Connector for Salesforce + Jira.Bi-directional integration for seamless communication, enhanced visibility, and less manual effort
Hubspot Integration for Jira (Bi-directional Issue Sync)
Jira <-> Hubspot Integration: Convert HubSpot Tickets and Deals into Jira Tickets. Works with Jira Cloud and Jira Data Center
ClickUp Integration for Jira (2-Way ClickUp Connector)
Jira ClickUp Integration: Auto-Sync Tasks with Jira Work Items, Statuses, and Comments. 2-Way Sync. Premium Migration Feature
Questions & Answers
by EliteSoft
Sharing knowledge and connecting people through questions and answers
Golive | Test Environment & Release Management for Jira
by Apwide
Take control of your Release Management: track, schedule, and orchestrate your environments and deployments
Last Login Tracker for Confluence
by Fourier Apps
Track last login activity in Confluence to manage inactive users, support audits, and optimize license usage
Report Builder: Custom Reports and Dashboards for Jira
Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more
Traffic-Lights for Jira
Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention
Smart AI for Jira
Unleash AI Power in Jira – AI Jira Ticket Creation, Smart Issue Analysis & Boost Workflow
Outlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
AWS Importer for JSM Assets
by Pio
Import AWS Cloud Services (EC2 Hosts, EC2 Instances, EC2 Lambdas, EC2 ECR Repositories, more...) in less than 5 minutes
Zoho Desk Connector for Jira
by Kobik Tech.
Sync your Zoho Modules with Jira Projects and Issues
Assets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Issue Preview for Jira
Get the information you need faster by simply hovering over the issue key
Translate for Jira
by XDevPod
Translation helps Jira understand you better
SnapAssign - Smart Assignments for Jira
by Snapbytes
Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing
Advanced Microsoft Teams Connector for Confluence
Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration
Revyz Configuration Manager for Jira (Deploy, Sandbox)
by Revyz
Fast, No-code configuration management for Jira Cloud with the added security of config backups
Revyz Assets Data Manager for Jira
by Revyz
Data Management for Jira ☁️ Assets - Backup, Restore, Cloud 2 Cloud Copy | Secure, Simple, SOC2 Compliant, No-Code App
Revyz Data Manager for Jira (Backup, Deploy, Sandbox)
by Revyz
Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets
Zendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
Content Retention Manager for Confluence
by Opus Guard
Easy information governance in Confluence
Checkout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Out Of Office Assistant
Reassign your tasks automatically when you are away
Easy List Edit (for Jira)
In-line editing of fields in Jira Search list, DashBoard list, Subtask and Epic lists - Excel style
STAGIL Issue Templates & Scheduler
Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow
Whistle Willow for Jira and JSM
by Supercharged
Whistleblowing program for your enterprise, live in 5 minutes. Empower reporters to do the right thing in a compliant, trusted way
Time in Status
by SaaSJet
🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity
Power Scripts - Jira Workflow Automation
by Appfire
The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL
ConfiForms - Data Forms & Workflows for Confluence
by Vertuna LLC
Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company
Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Surveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
SnapMetrics – Real Time Analytics
by Snapbytes
Track team performance, issue progress, and worklogs in real time with flexible KPIs and advanced reporting in Jira
Canned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Advanced Portal Reports for Jira Service Management
Provide powerful reports and extended search for your JSM customers
Issue Approval
Improve process of collecting approvals in issues
Insight Assets Backup & Migration
by Twinit
Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues
Auditor for Confluence
Track ALL your admin activity, not just what built-in log supports
Extra Fields for JSM (Version, Assignee, SLA, Custom Fields)
Empower your customers. Customize the request view and make extra (read only) fields visible to customers in JSM portal
Timepiece - Time in Status for Jira
by OBSS
Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc
Torii Importer for JSM Assets
by Pio
Import Applications, Contracts, Users, Organizations, Roles and Tags from your Torii in less than 5 minutes
The Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Access Log for Jira
Complete solution for content access monitoring inside Jira
User Management - License & User Deactivator for Jira
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Agile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
User Management - License & User Deactivator for Bitbucket
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
User Management - License & User Deactivator for Confluence
User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses
Issue Search Customiser for Jira
by eXtensi
🔶 Customise your Issue Search bar fields