It & Helpdesk Statistics / Addons

16.0M
12.41%
estimated monthly addons revenue paid by customers through Atlassian
 712
11.71%
number of addons
293K
11.88%
number of addons installations
 111M
10.95%
number of addons users
 8534
14.75%
number of addons reviews
 3.53
103.17%
reviews average stars

It & Helpdesk Addons / Statistics

Please note: The revenue figures presented in our app are estimated values based on marketplace trends and should not be considered as actual revenue data. These figures are not exact and should be viewed as indicative estimates rather than definitive numbers.

Top Selling Addons

ScriptRunner for Jira

by Adaptavist

revenue
3.95M
installs
37.5K
users
19.2M
reviews
3.75 (779)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Jira Misc Workflow Extensions (JMWE)

by Appfire

revenue
1.37M
installs
19.2K
users
9.62M
reviews
3.84 (454)

Powerful, all-in-one Jira automation app to customize and expand your workflows

Email This Issue

by META-INF KFT

revenue
907K
installs
6389
users
3.63M
reviews
3.53 (167)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Extension for Jira Service Management

by Deviniti

revenue
670K
installs
7033
users
3.29M
reviews
3.68 (121)

Make sure your request forms include all the information agents need to assist customers better

Scroll Viewport for Confluence

by K15t

revenue
525K
installs
3235
users
1.69M
reviews
3.90 (91)

Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools

ConfiForms - Data Forms & Workflows for Confluence

by Vertuna LLC

revenue
509K
installs
2070
users
3.83M
reviews
3.89 (85)

Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

revenue
> 444K
installs
1895
users
1.58M
reviews
3.66 (93)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
385K
installs
995
users
1.86M
reviews
3.90 (56)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Exalate Connector for Jira, Issue Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
385K
installs
4308
users
1.92M
reviews
3.33 (151)

Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

revenue
384K
installs
8951
users
798K
reviews
3.58 (138)

Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

vLinks - Easy Issue Linking

by DC Factory

revenue
377K
installs
172
users
151K
reviews
3.21 (10)

Create semantic structures the easy way. Easy issue picker and issue link creator via a custom field

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

revenue
362K
installs
1199
users
1.25M
reviews
3.60 (27)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Time to SLA

by Appfire

revenue
326K
installs
3478
users
2.08M
reviews
3.84 (202)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Slack Integration+ for Jira

by Appfire

revenue
260K
installs
3426
users
570K
reviews
3.83 (67)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Backbone Issue Sync for Jira

by K15t

revenue
222K
installs
2960
users
1.14M
reviews
3.38 (64)

Jira to Jira integration - sync Jira issues across multiple Jira instances

Timepiece - Time in Status for Jira

by OBSS

revenue
213K
installs
5589
users
2.81M
reviews
3.75 (169)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Power Scripts - Jira Workflow Automation

by Appfire

revenue
191K
installs
2350
users
1.25M
reviews
3.81 (285)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

revenue
161K
installs
1082
users
709K
reviews
2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Canned Responses Pro Templates for Jira

by Appfire

revenue
144K
installs
2419
users
1.06M
reviews
3.75 (101)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

JEditor - Rich Text Editor for Jira

by Bobronix

revenue
143K
installs
1097
users
1.11M
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Revyz Data Manager for Jira (Backup, Restore, Sandbox)

by Revyz

revenue
139K
installs
663
users
97.3K
reviews
4.00 (15)

Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

Elements Copy & Sync - clone Jira issues

by Elements

revenue
132K
installs
2607
users
994K
reviews
3.82 (49)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Agile Tools & Filters for Jira Software

by eXtensi

revenue
127K
installs
719
users
826K
reviews
4.00 (26)

Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools

revenue
123K
installs
3743
users
1.80M
reviews
3.38 (66)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
121K
installs
2824
users
286K
reviews
3.49 (33)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Intercom for Jira

by ToolsPlus

revenue
109K
installs
1619
users
145K
reviews
3.24 (17)

Combine the simplicity of Intercom communication with the power of Jira issue management

Time in Status

by SaaSJet

revenue
93.4K
installs
5043
users
672K
reviews
3.68 (103)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

Atlas CRM - Customers and Sales in Jira

by Avisi Apps bv

revenue
92.0K
installs
2397
users
63.8K
reviews
3.39 (70)

Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira

Asset Management for Jira - IT Assets & License Manager

by Asset Management for Jira

revenue
86.3K
installs
1903
users
71.2K
reviews
3.30 (48)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji

Queues for Jira & JSM

by Deviniti

revenue
85.6K
installs
1511
users
447K
reviews
3.64 (38)

Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust

Actions for Jira Service Management

by Deviniti

revenue
71.1K
installs
1224
users
1.13M
reviews
3.73 (25)

Allow customers to edit their service requests on the Customer Portal

User Switcher for Confluence

by Sweet Bananas

revenue
70.8K
installs
1005
users
1.38M
reviews
3.89 (25)

Quickly switch among users without typing their passwords or logging out, just like su or sudo commands

Rewind Backups for Jira

by Rewind

revenue
67.5K
installs
881
users
66.5K
reviews
3.83 (45)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Theme Extension for Jira Service Management

by Hexygen Inc.

revenue
64.8K
installs
1119
users
197K
reviews
3.73 (18)

Create a Customer Portal in Jira Service Management that reflects your brand

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
64.5K
installs
475
users
178K
reviews
3.38 (27)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Chat for Jira Service Management

by Appfire

revenue
64.0K
installs
1457
users
163K
reviews
3.73 (47)

Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction

My Requests Extension for Jira Service Management

by Hexygen Inc.

revenue
63.8K
installs
1556
users
465K
reviews
3.49 (29)

Organize My Requests page to find, filter and manage customer requests with ease

External Data for Jira Fields

by codefortynine

revenue
62.0K
installs
1872
users
301K
reviews
3.95 (78)

Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)

by Multiplier

revenue
56.5K
installs
206
users
28.7K
reviews
4.00 (11)

Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM

Exporter - Export Issues to Excel CSV PDF

by Deiser

revenue
54.0K
installs
1821
users
783K
reviews
2.89 (54)

Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues

Mobile for Jira

by Infosysta Apps

revenue
52.8K
installs
1254
users
351K
reviews
3.39 (52)

An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices

Advanced Microsoft Teams Confluence Connector

by Move Work Forward

revenue
52.7K
installs
753
users
614K
reviews
3.59 (17)

Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration

Links Hierarchy - Track Agile hierarchies' progress & status

by Marketplace Expert SL

revenue
52.5K
installs
1253
users
1.67M
reviews
3.38 (27)

Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale

Issue Sync - Synchronization for Jira

by Deviniti

revenue
49.8K
installs
568
users
163K
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
47.4K
installs
584
users
650K
reviews
3.23 (36)

"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

Assets and Inventory Plugin for Jira

by Appfire

revenue
43.0K
installs
964
users
229K
reviews
3.78 (36)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Outlook Email for Jira

by yasoon - Microsoft 365 for Jira

revenue
41.9K
installs
485
users
82.2K
reviews
3.50 (2)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Rewind Backups for Confluence

by Rewind

revenue
40.1K
installs
681
users
62.1K
reviews
3.89 (25)

Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations

Extended Schemes for Jira

by Develocenter

revenue
35.7K
installs
252
users
452K
reviews
3.12 (17)

Control visibility of Priorities, Resolutions and Link Types

Issue History Collector - See History

by Appfire

revenue
34.2K
installs
960
users
657K
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Revyz Data Manager for Confluence

by Revyz

revenue
34.0K
installs
112
users
40.2K
reviews
0.00 (0)

Secure Confluence Cloud data with automated backup & granular recovery of your data

Feature Bundle – Boost Customers UX on portal

by Appsvio - Partner of the Year 2023 in ITSM App Solutions

revenue
33.9K
installs
899
users
216K
reviews
3.89 (42)

⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution

Easy Issue Templates for Jira

by AppLiger

revenue
32.3K
installs
2440
users
271K
reviews
3.40 (58)

Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

revenue
32.2K
installs
1415
users
135K
reviews
3.48 (38)

Provide powerful reports and extended search for your JSM customers

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
31.5K
installs
1697
users
61.6K
reviews
3.89 (42)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

User Management - License & User Deactivator for Jira

by resolution Reichert Network Solutions GmbH

revenue
31.5K
installs
257
users
239K
reviews
3.21 (5)

User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses

Insight Assets Backup & Migration

by Twinit

revenue
31.3K
installs
641
users
71.3K
reviews
3.91 (21)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

Traffic-Lights for Jira

by Frank Polscheit

revenue
31.1K
installs
347
users
546K
reviews
3.68 (43)

Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

Questions & Answers

by EliteSoft

revenue
30.9K
installs
772
users
405K
reviews
3.21 (25)

Sharing knowledge and connecting people through questions and answers

Comala Canvas for Jira

by Appfire

revenue
30.6K
installs
458
users
184K
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
29.6K
installs
617
users
441K
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

revenue
29.6K
installs
1015
users
94.5K
reviews
3.56 (25)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Smart Forms for Jira

by SaaSJet

revenue
29.1K
installs
867
users
61.0K
reviews
3.63 (24)

📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type

Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud

by JiBrok

revenue
26.9K
installs
416
users
266K
reviews
4.00 (5)

Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features

Golive | Test Environment & Release Management for Jira

by Apwide

revenue
26.8K
installs
423
users
170K
reviews
3.80 (35)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

HelpDesk+ AI-Powered Slack Support

by Appfire

revenue
26.5K
installs
277
users
46.9K
reviews
3.41 (5)

Powerful two-way Slack and Jira Service Management integration that bridges the gap petween Jira and your communication platform

Charts and Reports for Jira Service Management

by view26 GmbH

revenue
26.4K
installs
1118
users
111K
reviews
3.34 (24)

Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal

WeCom (WeChat Work) for Jira Service Management

by DragonSoft

revenue
25.4K
installs
39
users
61.4K
reviews
3.63 (8)

WeCom (WeChat Work) Connector for Jira Service Management

STAGIL Assets (Advanced links management & Data model)

by STAGIL by catworkx

revenue
24.5K
installs
566
users
171K
reviews
3.84 (31)

Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels

Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
23.3K
installs
241
users
172K
reviews
3.90 (38)

Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
442
users
208K
reviews
3.05 (20)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Koji – Chatbot powered by Generative AI

by Konverso

revenue
21.2K
installs
117
users
4041
reviews
3.73 (11)

Automate customer support across channels with Konverso powered by Generative AI

Ultimate Customizer for Jira Service Management

by aety aps

revenue
20.3K
installs
249
users
104K
reviews
3.10 (11)

Make your Service Desk even better! Customize your Service Desk to improve costumer experience and meet service requirements

User Management - License & User Deactivator for Confluence

by resolution Reichert Network Solutions GmbH

revenue
19.9K
installs
146
users
206K
reviews
4.00 (1)

User deactivate automates your bulk user management, automatically removes groups, inactive, and occasional users to save licenses

Smart Issue Templates for Jira

by AppsDelivered

revenue
19.6K
installs
449
users
220K
reviews
3.98 (49)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

Atlas CRM - Customers in Confluence

by Avisi Apps bv

revenue
19.1K
installs
518
users
14.7K
reviews
3.58 (21)

Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.0K
installs
433
users
48.8K
reviews
3.00 (31)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

ChatGPT for Confluence AI Chat

by eesel

revenue
18.4K
installs
274
users
11.7K
reviews
3.27 (15)

Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question

Translation for Jira Service Management

by Deviniti

revenue
18.1K
installs
430
users
205K
reviews
3.55 (20)

The ultimate tool for multilingual customer support in Jira Service Management

Snipe-IT for Jira (Asset Management, IT Assets, ITSM)

by codefortynine

revenue
17.9K
installs
1142
users
63.4K
reviews
3.91 (11)

A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
17.7K
installs
349
users
51.2K
reviews
3.92 (12)

Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets

Jira Boards

by C4F Technology

revenue
17.3K
installs
228
users
54.4K
reviews
4.00 (13)

Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects

SLA Time and Report for Jira (Define & Track SLA goals)

by SaaSJet

revenue
17.1K
installs
777
users
67.2K
reviews
3.54 (32)

🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
16.8K
installs
725
users
61.2K
reviews
3.75 (12)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Microsoft Teams Integration+ for Jira

by Appfire

revenue
16.5K
installs
679
users
27.3K
reviews
4.00 (1)

Two-way enterprise integration for Microsoft Teams and Jira

Elevator - Smart Issue Assignment

by Sapling Valley

revenue
16.5K
installs
41
users
196K
reviews
2.21 (5)

Escalate issues to on-call teams. Intelligently distribute work to service teams. Awesome notifications and automation

Approval Path for Jira

by Warsaw Dynamics

revenue
16.4K
installs
322
users
33.3K
reviews
4.00 (18)

Elevate Your Jira Approvals Beyond Built-in Limitations

Outlook Connector for Jira

by gesesoft

revenue
15.8K
installs
884
users
159K
reviews
3.26 (27)

Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
15.4K
installs
621
users
10.8K
reviews
2.85 (20)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
14.9K
installs
254
users
18.1K
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Google to Jira (Gmail, Calendar, Drive, Chrome)

by Infosysta Apps

revenue
14.8K
installs
1509
users
53.1K
reviews
3.09 (56)

A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons

Microsoft Intune Importer for JSM Assets

by Pio

revenue
14.8K
installs
278
users
43.6K
reviews
4.00 (6)

Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune

revenue
13.9K
installs
186
users
39.6K
reviews
3.95 (17)

Make Jira faster and delightful to use by bringing the power of Jira to Slack

Issue Forms for Confluence

by evolu software GmbH

revenue
13.7K
installs
162
users
696K
reviews
4.00 (5)

Extended and elegant Jira integration. Create, edit and display Jira issues / tickets on Confluence pages

Customer Case - Jira Support & Feedback

by Stiltsoft Europe OÜ

revenue
13.6K
installs
245
users
21.0K
reviews
3.13 (8)

Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal

Teamworkx Issue Picker for Jira

by catworkx GmbH

revenue
13.6K
installs
177
users
112K
reviews
2.55 (11)

Pick and link issues based on predefined JQL and link type including the copy of field values and various display options

Doublecheck for Jira Service Management

by Accxia-US

revenue
13.5K
installs
123
users
32.1K
reviews
3.91 (10)

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

Issue Reminders

by The Starware

revenue
13.5K
installs
952
users
268K
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

Issue Events: Google Calendar integration for Jira

by Appfire

revenue
13.4K
installs
1972
users
37.8K
reviews
3.00 (19)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Approvals – Advanced Issue Acceptance

by Deviniti

revenue
13.0K
installs
211
users
122K
reviews
2.47 (15)

Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

Switch User (SU) for Jira

by The Plugin People

revenue
12.3K
installs
700
users
637K
reviews
3.93 (26)

Be the user you seek

Smart Questions and Answers

by Purde Software

revenue
12.3K
installs
344
users
335K
reviews
3.59 (12)

The flexible way to build a questions and answers based community forum

OmniChat for Jira Service Management

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Integrate WhatsApp, SMS, or Viber into Jira Service Management, and be with your customers at every touch-point of their journey

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Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

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Guide users through your workflow with a variety of hints for optimal clarity and user experience

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Outlook Meetings for Jira

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Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

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Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Report Builder: Jira Tool for your Report and Dashboard

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Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work

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No more duplicate issues. Merge similar tickets easily, in every scenario

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Take your Approval Management in Confluence to the next level

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Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports

BeyondTrust Remote Support integration for Jira

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Integrated Remote Support for JIRA Ticketing System

HelpDesk for Jira (Customer Portal & SLA & OLA)

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HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more

Vivid Trace for Jira

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Visualize issues and links from end to end -- and shine light on dependencies and blockers as simple, natural graphs

Metadata for Jira

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User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click

Embeddable

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Keep ‘em on your site

Show more

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Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you

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Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

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Make sure your request forms include all the information agents need to assist customers better

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🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

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Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

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Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

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Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

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Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

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An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

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Create a seamless connection between Zendesk and JIRA using IntegrateCloud connector & create JIRA issues right inside Zendesk

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Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Automation for Jira - Lite

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Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful

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Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Feature Bundle – Boost Customers UX on portal

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⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution

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Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports

Rewind Backups for Jira

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Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Exalate Connector for Jira, Issue Sync & Two-way Integration

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Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

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Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

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Your users and testers can easily report bugs from your mobile app to Jira

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Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description

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Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels

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Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools

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Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust

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Plan, track, and manage your project costs, expenses, budget and team timesheets with a flexible solution for Jira

Switch User (SU) for Jira

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Be the user you seek

Advanced Portal Reports for Jira Service Management

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Provide powerful reports and extended search for your JSM customers

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Quickly switch among users without typing their passwords or logging out, just like su or sudo commands

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Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations

Asset Management for Jira - IT Assets & License Manager

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Issue History Collector - See History

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Sync and display external user attributes from Azure AD, Okta, and Google across your Jira projects portfolio, issues & requests

Zendesk to Jira Service Management

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The easiest method to migrate data from Zendesk to Jira Service Management

Checklist for Jira Cloud (Free)

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🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team

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Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

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A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons

Actions for Jira Service Management

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Allow customers to edit their service requests on the Customer Portal

ProForma Lite: Forms & Checklists

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Build up to three dynamic forms or checklists directly within Jira in just minutes, without code or custom fields

Zendesk Support for Jira

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Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams

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Mobility for Jira - mobile for enterprise & teams

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Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

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"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

Smart Forms for Jira

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Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

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Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

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Elevate Your Jira Approvals Beyond Built-in Limitations

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Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues

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Make Jira faster and delightful to use by bringing the power of Jira to Slack

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Your Boards. Your way. Easy-to-use boards let you visually organize any project

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ACCELQ Test coverage in Jira

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Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence

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Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails

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Customer&Organization Management-customer context for agents

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Give your service desk agents data they need: complete customers context right in Jira

Charts and Reports for Jira Service Management

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Easy Clone for Jira Cloud FREE

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Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk

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No more duplicate issues. Merge similar tickets easily, in every scenario

Theme Extension for Jira Service Management

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Create a Customer Portal in Jira Service Management that reflects your brand

Translation for Jira Service Management

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The ultimate tool for multilingual customer support in Jira Service Management

Revyz Data Manager for Jira (Backup, Restore, Sandbox)

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Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

Raley Email Notifications for Jira & JSM

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Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Unread Issues for Jira (Highlight issues)

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Recognize unread and overdue issues

Q Collapse for Jira Service Management

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reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Questions & Answers

by EliteSoft

revenue
30.9K
installs
772
users
405K
reviews
3.21 (25)

Sharing knowledge and connecting people through questions and answers

Slack Connector for Jira by Jsoft

by J Soft

revenue
7288
installs
276
users
131K
reviews
3.00 (30)

Slack , Slack Jira Server, Slack Connector

Out Of Office Assistant

by Akeles Consulting

revenue
5792
installs
459
users
925K
reviews
3.65 (17)

Reassign your tasks automatically when you are away

Issue Reminders

by The Starware

revenue
13.5K
installs
952
users
268K
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

Advanced Microsoft Teams Confluence Connector

by Move Work Forward

revenue
52.7K
installs
753
users
614K
reviews
3.59 (17)

Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration

PagerDuty for Jira Cloud

by PagerDuty

revenue
free
installs
3812
users
1.24M
reviews
2.87 (29)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

Metadata for Jira

by evolu software GmbH

revenue
8301
installs
147
users
145K
reviews
3.37 (19)

User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click

Telegram to Jira Connector

by Infosysta Apps

revenue
6160
installs
287
users
3749
reviews
3.53 (17)

The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

Issue Sync - Synchronization for Jira

by Deviniti

revenue
49.8K
installs
568
users
163K
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

Jira Boards

by C4F Technology

revenue
17.3K
installs
228
users
54.4K
reviews
4.00 (13)

Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects

Multi Level & Tree Fields

by Almbase

revenue
7507
installs
166
users
131K
reviews
4.00 (13)

Multi Level & Tree Fields

Behaviours - ScriptRunner for Jira Cloud

by Adaptavist

revenue
free
installs
7149
users
2.71M
reviews
3.05 (22)

Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
11.3K
installs
377
users
34.8K
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Bug Watcher Notifications

by META-INF KFT

revenue
0
installs
101
users
105K
reviews
3.44 (16)

Enhanced 3-in-1 notifications - email, in-app, desktop - to follow the relevant changes and avoid the annoying flood of emails

External Data for Confluence

by codefortynine

revenue
3943
installs
353
users
22.3K
reviews
4.00 (12)

Visualize external data in confluence cloud as Table, Template, Chart by REST API, database, MSSQL, Postgres, Salesforce, Azure

Manage Inactive Users for Jira

by ILA eSolution

revenue
5905
installs
206
users
295K
reviews
4.00 (12)

Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports

AutoPage (Create pages in Confluence from Jira Issues)

by Seibert - coderay

revenue
2882
installs
178
users
96.7K
reviews
4.00 (12)

Link Jira to Confluence and sync documentation for reporting, knowledge & project management. Also works with automation for Jira

Rewind Backups for Bitbucket

by Rewind

revenue
free
reviews
4.00 (12)

Automated backups and flexible data recovery for Bitbucket Cloud. Trusted by 25,000+ organizations

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
442
users
208K
reviews
3.05 (20)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Mirrorlake Pivot Charts

by Mirrorlake Software

revenue
5586
installs
172
users
63.5K
reviews
3.77 (13)

Lots of different pivot tables and charts to analyse, report and manage your issues

Intercom for Jira

by ToolsPlus

revenue
109K
installs
1619
users
145K
reviews
3.24 (17)

Combine the simplicity of Intercom communication with the power of Jira issue management

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
17.7K
installs
349
users
51.2K
reviews
3.92 (12)

Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets

Personal Checklist For Jira Cloud (Free)

by Appbox.ai

revenue
free
installs
419
users
30.6K
reviews
3.58 (14)

Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented

Issue Events: Google Calendar integration for Jira

by Appfire

revenue
13.4K
installs
1972
users
37.8K
reviews
3.00 (19)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
14.9K
installs
254
users
18.1K
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Extended Schemes for Jira

by Develocenter

revenue
35.7K
installs
252
users
452K
reviews
3.12 (17)

Control visibility of Priorities, Resolutions and Link Types

Identity Governance (IGA) for Jira (Okta, Azure AD & GSuite)

by Multiplier

revenue
56.5K
installs
206
users
28.7K
reviews
4.00 (11)

Enable self-service access requests, streamline user access reviews, and automate user onboarding and offboarding in JSM

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
15.4K
installs
621
users
10.8K
reviews
2.85 (20)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
16.8K
installs
725
users
61.2K
reviews
3.75 (12)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

ChatGPT for Confluence AI Chat

by eesel

revenue
18.4K
installs
274
users
11.7K
reviews
3.27 (15)

Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question

Snipe-IT for Jira (Asset Management, IT Assets, ITSM)

by codefortynine

revenue
17.9K
installs
1142
users
63.4K
reviews
3.91 (11)

A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields

BulkOps Free

by ELFAPP Technologies

revenue
free
installs
1741
users
416K
reviews
2.16 (33)

BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud

Time Metrics Tracker | Time Between Statuses

by SaaSJet

revenue
7039
installs
538
users
58.9K
reviews
3.67 (12)

Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management

Show more

Most Installed Addons

ScriptRunner for Jira

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3.95M
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37.5K
users
19.2M
reviews
3.75 (779)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Jira Misc Workflow Extensions (JMWE)

by Appfire

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1.37M
installs
19.2K
users
9.62M
reviews
3.84 (454)

Powerful, all-in-one Jira automation app to customize and expand your workflows

Zendesk Support for Jira

by Zendesk

revenue
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installs
15.3K
users
2.54M
reviews
2.70 (140)

Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams

Status Time Reports Free - Time in Status

by Bloompeak

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free
installs
9003
users
2.24M
reviews
3.76 (50)

Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

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384K
installs
8951
users
798K
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3.58 (138)

Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

Behaviours - ScriptRunner for Jira Cloud

by Adaptavist

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7149
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2.71M
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3.05 (22)

Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave

Extension for Jira Service Management

by Deviniti

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670K
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7033
users
3.29M
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3.68 (121)

Make sure your request forms include all the information agents need to assist customers better

Email This Issue

by META-INF KFT

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907K
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6389
users
3.63M
reviews
3.53 (167)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Timepiece - Time in Status for Jira

by OBSS

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213K
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5589
users
2.81M
reviews
3.75 (169)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Time in Status

by SaaSJet

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93.4K
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5043
users
672K
reviews
3.68 (103)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

Exalate Connector for Jira, Issue Sync & Two-way Integration

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385K
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4308
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1.92M
reviews
3.33 (151)

Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

Statuspage for Jira Service Management

by Atlassian

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free
installs
3906
users
878K
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1.94 (29)

Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

PagerDuty for Jira Cloud

by PagerDuty

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installs
3812
users
1.24M
reviews
2.87 (29)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

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123K
installs
3743
users
1.80M
reviews
3.38 (66)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Automation for Jira - Lite

by Atlassian

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installs
3519
users
1.80M
reviews
3.62 (68)

Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful

Time to SLA

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3478
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2.08M
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3.84 (202)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Slack Integration+ for Jira

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3426
users
570K
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3.83 (67)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Scroll Viewport for Confluence

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3235
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1.69M
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3.90 (91)

Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools

Backbone Issue Sync for Jira

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2960
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1.14M
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3.38 (64)

Jira to Jira integration - sync Jira issues across multiple Jira instances

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

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2824
users
286K
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3.49 (33)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Elements Copy & Sync - clone Jira issues

by Elements

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132K
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2607
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994K
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3.82 (49)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Checklist for Jira Cloud (Free)

by Appbox.ai

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2580
users
209K
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3.35 (41)

Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale

Easy Issue Templates for Jira

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2440
users
271K
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3.40 (58)

Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description

Canned Responses Pro Templates for Jira

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2419
users
1.06M
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3.75 (101)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Atlas CRM - Customers and Sales in Jira

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2397
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63.8K
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3.39 (70)

Gain customer insight with the #1 CRM in Jira. Relate issues in Jira to your customer information and sales in Atlas CRM for Jira

Power Scripts - Jira Workflow Automation

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191K
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2350
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1.25M
reviews
3.81 (285)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

ConfiForms - Data Forms & Workflows for Confluence

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2070
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3.83M
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3.89 (85)

Create super cool forms in Confluence with ConfiForms. No-code data collecting apps with workflows created by you for your company

Issue Events: Google Calendar integration for Jira

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13.4K
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1972
users
37.8K
reviews
3.00 (19)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Asset Management for Jira - IT Assets & License Manager

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1903
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71.2K
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3.30 (48)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Intune or Kandji

Enterprise Mail Handler for Jira (JEMH)

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1895
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1.58M
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3.66 (93)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

External Data for Jira Fields

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Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

Exporter - Export Issues to Excel CSV PDF

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1821
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783K
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2.89 (54)

Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues

BulkOps Free

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2.16 (33)

BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud

IT Assets, License - Asset Management for Jira, JSM, ITSM

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1697
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61.6K
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Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Intercom for Jira

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1619
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3.24 (17)

Combine the simplicity of Intercom communication with the power of Jira issue management

My Requests Extension for Jira Service Management

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1556
users
465K
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3.49 (29)

Organize My Requests page to find, filter and manage customer requests with ease

Queues for Jira & JSM

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1511
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447K
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3.64 (38)

Organize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust

Google to Jira (Gmail, Calendar, Drive, Chrome)

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1509
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53.1K
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3.09 (56)

A Jira Google integration to turn any content, email, and meeting into Jira issues, and comments using Chrome or Gsuite add-ons

Chat for Jira Service Management

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1457
users
163K
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3.73 (47)

Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction

Advanced Portal Reports for Jira Service Management

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32.2K
installs
1415
users
135K
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3.48 (38)

Provide powerful reports and extended search for your JSM customers

Mobile for Jira

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52.8K
installs
1254
users
351K
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3.39 (52)

An enterprise Jira mobile solution that supports 3rd party apps' integration, suitable for Android & iOS devices

Links Hierarchy - Track Agile hierarchies' progress & status

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1253
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1.67M
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3.38 (27)

Full traceability for any type of dependencies with progress roll-up, time in status and analytics at scale

Actions for Jira Service Management

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1.13M
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3.73 (25)

Allow customers to edit their service requests on the Customer Portal

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

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3.60 (27)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Snipe-IT for Jira (Asset Management, IT Assets, ITSM)

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A Jira integration for the asset management Snipe-IT. Enhance your ITSM and ITAM processes. Manage assets directly in issue fields

Theme Extension for Jira Service Management

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Create a Customer Portal in Jira Service Management that reflects your brand

Charts and Reports for Jira Service Management

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3.34 (24)

Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal

JEditor - Rich Text Editor for Jira

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3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Mobility for Jira - mobile for enterprise & teams

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1082
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709K
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2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Discord for Jira

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installs
1042
users
11.8K
reviews
3.41 (5)

Integrate Discord and Jira with real-time notifications, ticket submission, issue preview and issue creation directly in Discord

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

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1015
users
94.5K
reviews
3.56 (25)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

User Switcher for Confluence

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1.38M
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3.89 (25)

Quickly switch among users without typing their passwords or logging out, just like su or sudo commands

ProForma: Forms & Checklist for Jira

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1.86M
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3.90 (56)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Assets Discovery

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installs
980
users
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3.37 (11)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

Assets and Inventory Plugin for Jira

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3.78 (36)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Issue History Collector - See History

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960
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Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Issue Reminders

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Coordinate issues with automatic time based notifications

Email&Tasks for Jira Cloud and Gmail Integration

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Jira & Google integration: create Jira tasks from your Gmail & Chrome tabs to enhance task management using AI mail handler

Feature Bundle – Boost Customers UX on portal

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⭐️ Offload agents by allowing customers to do more. Customize a customer portal to a self-service and focus on ticket resolution

Outlook Connector for Jira

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users
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3.26 (27)

Add-In for Microsoft Outlook (2007-2021) to create issues and comment on issues directly from your e-mails

Rewind Backups for Jira

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3.83 (45)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Smart Forms for Jira

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61.0K
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3.63 (24)

📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type

Easy Clone for Jira Cloud FREE

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installs
785
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102K
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3.83 (17)

Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk

Instabug for Jira: Bug Reporting

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783
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3.74 (46)

Your users and testers can easily report bugs from your mobile app to Jira

Templating.app🚀Issue Templates & Project Templates for Jira

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installs
780
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3.87 (51)

All-in-one Jira templates: Summary & Description Templates, Issue Templates, Ticket Templates, Board Templates & Project Templates

SLA Time and Report for Jira (Define & Track SLA goals)

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installs
777
users
67.2K
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3.54 (32)

🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team

Questions & Answers

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30.9K
installs
772
users
405K
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3.21 (25)

Sharing knowledge and connecting people through questions and answers

ProForma Lite: Forms & Checklists

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installs
768
users
515K
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3.73 (25)

Build up to three dynamic forms or checklists directly within Jira in just minutes, without code or custom fields

Advanced Microsoft Teams Confluence Connector

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753
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614K
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3.59 (17)

Effortlessly integrate Microsoft Teams and Confluence for seamless team collaboration

Octo - Component version, Subcomponents and Sync for Jira

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16.8K
installs
725
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61.2K
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3.75 (12)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Agile Tools & Filters for Jira Software

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719
users
826K
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4.00 (26)

Manage complex Backlogs and Agile Boards with simple filters and advanced planning tools

Menu Gadget

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installs
709
users
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3.12 (9)

Simple gadget to better organize your filters

Endpoint Central (formerly Desktop Central)

by ManageEngine

revenue
free
installs
709
users
89.5K
reviews
2.88 (8)

Resolve Jira issues at lightning speed with Remote control, Software deployment, Patch management, Asset management, and more

Switch User (SU) for Jira

by The Plugin People

revenue
12.3K
installs
700
users
637K
reviews
3.93 (26)

Be the user you seek

Workflow Rules

by Typezoo

revenue
free
installs
688
users
117K
reviews
3.00 (11)

Using natural language like rules to define condition and validator

Rewind Backups for Confluence

by Rewind

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40.1K
installs
681
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62.1K
reviews
3.89 (25)

Automated backup & flexible data recovery for Confluence Cloud. Trusted by 25,000+ organizations

Microsoft Teams Integration+ for Jira

by Appfire

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16.5K
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679
users
27.3K
reviews
4.00 (1)

Two-way enterprise integration for Microsoft Teams and Jira

Revyz Data Manager for Jira (Backup, Restore, Sandbox)

by Revyz

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139K
installs
663
users
97.3K
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4.00 (15)

Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

Insight Assets Backup & Migration

by Twinit

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31.3K
installs
641
users
71.3K
reviews
3.91 (21)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

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15.4K
installs
621
users
10.8K
reviews
2.85 (20)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Q Collapse for Jira Service Management

by celix Solutions GmbH

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29.6K
installs
617
users
441K
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3.43 (21)

Multi-level Queue Structures for a better overview

PowerPlantUML

by Alan Gibson

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7513
installs
605
users
57.5K
reviews
2.79 (19)

True integrated development environment for PlantUML power users

Issue Checklist Template and Report

by SaaSJet

revenue
2493
installs
596
users
12.5K
reviews
2.86 (14)

📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
47.4K
installs
584
users
650K
reviews
3.23 (36)

"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

Issue Sync - Synchronization for Jira

by Deviniti

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49.8K
installs
568
users
163K
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

STAGIL Assets (Advanced links management & Data model)

by STAGIL by catworkx

revenue
24.5K
installs
566
users
171K
reviews
3.84 (31)

Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels

🔗 Issue Merger - Better incident management

by Appsvio - Partner of the Year 2023 in ITSM App Solutions

revenue
8755
installs
555
users
73.2K
reviews
3.19 (27)

No more duplicate issues. Merge similar tickets easily, in every scenario

Time Metrics Tracker | Time Between Statuses

by SaaSJet

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7039
installs
538
users
58.9K
reviews
3.67 (12)

Measure time tracking KPIs: Cycle Time, Lead Time, Resolution Time. Get transition time reports for perfect work management

Atlas CRM - Customers in Confluence

by Avisi Apps bv

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19.1K
installs
518
users
14.7K
reviews
3.58 (21)

Integrate and manage your customer information, sales and related pages in Confluence with Atlas CRM for Confluence

Outlook Email for Jira

by yasoon - Microsoft 365 for Jira

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41.9K
installs
485
users
82.2K
reviews
3.50 (2)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Response Templates for Jira (Canned Responses) (Free)

by Appbox.ai

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installs
482
users
67.0K
reviews
3.50 (6)

Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams

Seismic Knowledge - Search Confluence from Slack

by Seismic

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free
installs
478
users
121K
reviews
3.34 (6)

Tired of searching lessons, documents, wikis, and software to find the answers you need at work? Meet Seismic Knowledge

Customer&Organization Management-customer context for agents

by Appsvio - Partner of the Year 2023 in ITSM App Solutions

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4807
installs
476
users
22.9K
reviews
3.32 (25)

Give your service desk agents data they need: complete customers context right in Jira

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
64.5K
installs
475
users
178K
reviews
3.38 (27)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Out Of Office Assistant

by Akeles Consulting

revenue
5792
installs
459
users
925K
reviews
3.65 (17)

Reassign your tasks automatically when you are away

Comala Canvas for Jira

by Appfire

revenue
30.6K
installs
458
users
184K
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

Smart Issue Templates for Jira

by AppsDelivered

revenue
19.6K
installs
449
users
220K
reviews
3.98 (49)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

Rich Filters::Service Management Dashboards

by Appfire

revenue
9079
installs
443
users
1.05M
reviews
4.00 (2)

Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
442
users
208K
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3.05 (20)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Report Builder: Jira Tool for your Report and Dashboard

by Actonic Products GmbH

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9064
installs
438
users
48.1K
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Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work

PagerDuty for Jira Server & Data Center

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installs
435
users
1.12M
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2.72 (7)

Extend PagerDuty into Jira Server with Bidirectional Sync

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

by Appsvio - Partner of the Year 2023 in ITSM App Solutions

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free
installs
434
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55.2K
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4.00 (1)

Business-ready service desk reports to streamline ITSM decisions

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

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19.0K
installs
433
users
48.8K
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3.00 (31)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Translation for Jira Service Management

by Deviniti

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18.1K
installs
430
users
205K
reviews
3.55 (20)

The ultimate tool for multilingual customer support in Jira Service Management

Golive | Test Environment & Release Management for Jira

by Apwide

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installs
423
users
170K
reviews
3.80 (35)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

Personal Checklist For Jira Cloud (Free)

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419
users
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3.58 (14)

Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented

Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud

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416
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266K
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4.00 (5)

Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features

⏳ Issue Scheduler - plan recurring tasks

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2300
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414
users
6731
reviews
3.29 (7)

Don’t miss anything. Schedule recurring tasks with zero effort – let it be done automatically

Elements Connect - helper app

by Elements

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free
installs
407
users
101K
reviews
0.00 (0)

Helper app to bring external data inside Jira issues

Issue Templates for Jira Cloud

by OST Consulting

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3278
installs
395
users
15.4K
reviews
3.88 (8)

Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates

JSM Mobile - Service Management Portal

by Infosysta Apps

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11.3K
installs
377
users
34.8K
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

HelpCenter Corrector

by Itransition Group

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free
installs
372
users
164K
reviews
3.21 (10)

Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar

FAQ for Confluence

by VECTORS

revenue
5922
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369
users
163K
reviews
2.00 (11)

Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories

Last Login Monitoring for Confluence

by Smateso GmbH

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2415
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353
users
309K
reviews
3.50 (6)

Last Login Monitoring helps you to free up licenses and save money by finding out when users last logged in

External Data for Confluence

by codefortynine

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3943
installs
353
users
22.3K
reviews
4.00 (12)

Visualize external data in confluence cloud as Table, Template, Chart by REST API, database, MSSQL, Postgres, Salesforce, Azure

revenue
free
installs
351
users
3850
reviews
4.00 (28)

Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

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17.7K
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349
users
51.2K
reviews
3.92 (12)

Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets

Traffic-Lights for Jira

by Frank Polscheit

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347
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546K
reviews
3.68 (43)

Project management and stakeholder awareness is people business on your own server or in the cloud ... focus your attention

Smart Questions and Answers

by Purde Software

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12.3K
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344
users
335K
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3.59 (12)

The flexible way to build a questions and answers based community forum

Issue Sync Pro

by Deviniti

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336
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36.2K
reviews
3.75 (4)

Synchronize issues across multiple Jira instances. Simplify the exchange of information between departments and companies

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View issues on map with addresses and markers and manage field work in Jira Service Management

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Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

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Add Jira to your Office tools: Outlook, Microsoft Teams, To Do. Your ideal integration to improve teamwork, ITSM and ESM helpdesk

Outlook Email for Jira

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Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

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Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

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The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance

Issue Printer for Jira

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Print your issues for your agile wallboard, digitally or on paper

In-App Customer Portal Notifications for Confluence

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Enhancement for In-App Customer Portal Notifications to receive notifications from Confluence

In-App Customer Portal Notifications for Jira

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Enhance your Customer Portal with In-app notifications

ChatGPT for Confluence AI Chat

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Connect ChatGPT and GPT-4 to your Confluence, and get an AI chat that can instantly answer any question

Kudos - Employee Recognition and Rewards for Jira

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Employee recognition matters

EasyTime Automatic Tracker for Jira Time Tracking

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Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights

Power Scripts - Jira Workflow Automation

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The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Time in Status

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🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

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Scheduling issues in Jira made easy - set up recurring tasks in no time

SLA Time and Report for Jira (Define & Track SLA goals)

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🏅Take control of SLA management with no limits: advanced automation, multi-project tracking and detailed SLA reports for any team

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Real-time Jira ServiceNow integration. Sync issues in Jira and ServiceNow incidents & other entities automatically

🔮 Duplicate AI > Find & Merge Duplicate Issues

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Source code syntax highlighting for 260+ languages supporting code download, line highlighting, fullscreen, copy & paste and more

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📋Automatically turn dynamic forms into actionable tasks in Jira. Collect feedback and surveys, populate issue fields and type

Adaptavist Assistant

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On-demand access to the world's best Jira and Confluence administrators — all at the touch of a button

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Keep your Azure data imported in Jira Assets for better visibility and control over your IT resources

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3
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A Powerful Reporting and Detailing Tool for Your Customer Portal

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Agent Assist - AI copilot for JSM Agents

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6
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Intelligent Assistance to accelerate ticket resolution

Electronic Signature for Jira

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Require electronic signatures to execute issue transitions and changes to comply with CFR 21 part 11

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Connect your SIEM (Security Information and Event Management) with Jira. Support connection with McAfee, Zabbix, Paessler PRTG

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Enforce review in your workflow by requiring a selected number of approvals to execute issue transitions

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Automation for Jira

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0
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3.69 (306)

Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you

External Data for Jira Fields - Extension

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Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

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Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Snipe-IT Importer for JSM Assets

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installs
6
users
114
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Import Assets, Licenses, Accessories, Consumables, Components, Users, Groups, Companies, and Departments from your Snipe-IT

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Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights

STAGIL Issue Templates for Jira

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Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow

Customer Case - Jira Support & Feedback

by Stiltsoft Europe OÜ

revenue
13.6K
installs
245
users
21.0K
reviews
3.13 (8)

Seamlessly collect omnichannel customer feedback, ideas, or bugs into Jira backlog through an intuitive customer portal

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

revenue
32.2K
installs
1415
users
135K
reviews
3.48 (38)

Provide powerful reports and extended search for your JSM customers

Starhive Integration for Jira (Data and Asset Management)

by Starhive

revenue
free
installs
19
users
293
reviews
4.00 (1)

Connect your business assets to your Jira issues. Great for teams in IT, HR, Facilities, and universal asset management

STAGIL Assets (Advanced links management & Data model)

by STAGIL by catworkx

revenue
24.5K
installs
566
users
171K
reviews
3.84 (31)

Issue picker based asset inventory, ITSM CMDB and data catalog with hierarchy, graph, stories in epic and subtask panels

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
47.4K
installs
584
users
650K
reviews
3.23 (36)

"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

revenue
1612
installs
22
users
49.4K
reviews
4.00 (1)

Easily Manage Access for Customers and Suppliers and Responsiblities for Teams

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
17.7K
installs
349
users
51.2K
reviews
3.92 (12)

Import Users, Groups, Departments, Licenses, Divisions, Cost Centers and more from Azure AD (Microsoft Entra ID) into your Assets

Time to SLA

by Appfire

revenue
326K
installs
3478
users
2.08M
reviews
3.84 (202)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Lansweeper Integration for Jira

by Lansweeper

revenue
free
installs
331
users
31.4K
reviews
4.00 (1)

Enhance Jira issues with Lansweeper IT asset data

Happy Desk

by InsightViz

revenue
500
installs
35
users
971
reviews
4.00 (2)

Transform Your Service Desk with Happy Desk: Advanced Sentiment Analysis for Customer Satisfaction

Calculated and other custom fields(JBCF) for Jira DC/Cloud

by JiBrok

revenue
4172
installs
127
users
39.9K
reviews
4.00 (4)

A large set of different fields. DC: ToDo,Shared Components,Formula... DC/Cloud: Last comment,Sort by parent, Who was assignee etc

Time between dates for Jira Cloud

by JiBrok

revenue
620
installs
27
users
4212
reviews
0.00 (0)

Set the start and end dates. The app will calculate the time between them, how much time has passed and how much is still left

Omni-Channel for Jira Service Management

by PingPilot

revenue
free
installs
251
users
9805
reviews
3.63 (8)

Add Chat, SMS, Voice and Video directly inside Jira. Omni-Channel tickets with Atlassian Intelligence (AI) and Canned Responses

Rich Filters::Service Management Dashboards

by Appfire

revenue
9079
installs
443
users
1.05M
reviews
4.00 (2)

Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Awesome custom fields for JSM

by Seibert

revenue
free
installs
203
users
16.8K
reviews
4.00 (1)

Use interactive custom fields directly in the JSM request form or in read-only mode for portal view

Issue Lock for Jira (who's editing)

by aety aps

revenue
8005
installs
74
users
117K
reviews
2.34 (6)

Let an issue be locked down for edit, one user at a time

Telegram to Jira Connector

by Infosysta Apps

revenue
6160
installs
287
users
3749
reviews
3.53 (17)

The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
11.3K
installs
377
users
34.8K
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Backup Projects for Jira

by ELFAPP Technologies

revenue
68
installs
18
users
382
reviews
1.00 (1)

Backup Projects for Jira enables you to backup your Jira Cloud projects or export your data in a CSV format

Content Retention Manager for Confluence

by Opus Guard

revenue
121
installs
19
users
263
reviews
4.00 (4)

Easy information governance in Confluence

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
31.5K
installs
1697
users
61.6K
reviews
3.89 (42)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Lansweeper Integration for Jira Service Management Assets

by Lansweeper

revenue
free
installs
276
users
35.2K
reviews
2.50 (4)

Seamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets

Issue Preview for Jira

by Life in Codes

revenue
2182
installs
37
users
24.7K
reviews
3.41 (5)

Get the information you need faster by simply hovering over the issue key

HelpDesk for Jira (Customer Portal & SLA & OLA)

by Teamlead

revenue
8387
installs
179
users
86.3K
reviews
3.89 (17)

HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more

Slack Integration+ for Jira

by Appfire

revenue
260K
installs
3426
users
570K
reviews
3.83 (67)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

HR Surveys for Jira Service Management

by ServiceRocket

revenue
43
installs
11
users
75
reviews
0.00 (0)

Drive Workplace Success – Empowered by Employee Feedback

Issue Approval

by Globo Solutions

revenue
free
installs
48
users
28.7K
reviews
0.00 (0)

Improve process of collecting approvals in issues

FAQ for Confluence

by VECTORS

revenue
5922
installs
369
users
163K
reviews
2.00 (11)

Build your FAQ hub inside Confluence & make it public via JSM. Create and publish questions & answers classified by categories

Out Of Office for Jira

by GLiNTECH - a Valiantys company

revenue
30
installs
21
users
656
reviews
1.00 (1)

Pack your bags, not your tickets with Out of Office for Jira

Surveys for Jira Service Management

by ServiceRocket

revenue
4036
installs
226
users
15.2K
reviews
4.00 (5)

Enhance customer satisfaction with tailored surveys in Jira Service Management

Speech to Text for Jira

by Simplify

revenue
38
installs
18
users
209
reviews
0.00 (0)

Simplify transcribe voice to text in Jira. Seamlessly enhance collaboration with vocal input for comments and descriptions

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
121K
installs
2824
users
286K
reviews
3.49 (33)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Exalate Connector for Jira, Issue Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
385K
installs
4308
users
1.92M
reviews
3.33 (151)

Two-way Jira issue sync. Set up Jira to Jira integration or integrate Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk, GitHub

Extended Schemes for Jira

by Develocenter

revenue
35.7K
installs
252
users
452K
reviews
3.12 (17)

Control visibility of Priorities, Resolutions and Link Types

Meetings for Jira

by Doitb

revenue
499
installs
139
users
3423
reviews
3.50 (2)

Book rooms/spaces, schedule meetings, manage appointments

Assets - Snow Integration

by Atlassian

revenue
free
installs
65
users
68.2K
reviews
4.00 (1)

Import asset information from Snow into Jira Service Management

Assets Discovery

by Atlassian

revenue
0
installs
980
users
651K
reviews
3.37 (11)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
385K
installs
995
users
1.86M
reviews
3.90 (56)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Assets - Jamf Integration

by Atlassian

revenue
free
installs
109
users
117K
reviews
0.00 (0)

Bring asset information from Jamf into Jira Service Management

Assets - Device42 Integration

by Atlassian

revenue
free
installs
33
users
14.7K
reviews
0.00 (0)

Import Device42 assets and CIs into Jira Service Management

Assets - NVD Integration

by Atlassian

revenue
free
installs
141
users
86.8K
reviews
4.00 (1)

Import updates from the National Vulnerability Database into Jira Service Management

Assets - ServiceNow Integration

by Atlassian

revenue
free
installs
44
users
29.4K
reviews
0.00 (0)

Import ServiceNow assets and CIs into Jira Service Management

Manage Inactive Users for Jira

by ILA eSolution

revenue
5905
installs
206
users
295K
reviews
4.00 (12)

Remove License for Inactive users, Deactivate/remove security access groups for users who left company and user management reports

Scroll Viewport for Confluence

by K15t

revenue
525K
installs
3235
users
1.69M
reviews
3.90 (91)

Publish your Confluence documentation as a help center: customize the theme & domain, version content & integrate with other tools

SnapAssign - Smart Assignments for Jira

by Snapbytes

revenue
free
installs
22
users
156
reviews
4.00 (1)

Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing

Report Builder: Jira Tool for your Report and Dashboard

by Actonic Products GmbH

revenue
9064
installs
438
users
48.1K
reviews
3.08 (13)

Easy project progress, ITSM team performance, sprint review and time spent reports. Build a dashboard that will advance your work

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.0K
installs
433
users
48.8K
reviews
3.00 (31)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Support Time Contract Management for JSM

by view26 GmbH

revenue
413
installs
62
users
1251
reviews
2.75 (4)

Support time contract management right in Jira Service Management

Service Scheduler for JSM

by PromptService

revenue
116
installs
19
users
321
reviews
1.00 (1)

Reduce time scheduling service appointments, simplify agents’ time management and customers pick times that work for them

Tenable Plug-in for Jira

by Tenable, Inc.

revenue
free
installs
272
users
274K
reviews
2.00 (7)

Vulnerability response management

Easy Issue Templates for Jira

by AppLiger

revenue
32.3K
installs
2440
users
271K
reviews
3.40 (58)

Create issues from dynamic Jira templates. Restore Epics structure with sub-tasks, issues and more. Fill summary & description

Assets and Inventory Plugin for Jira

by Appfire

revenue
43.0K
installs
964
users
229K
reviews
3.78 (36)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Issue Checklist Template and Report

by SaaSJet

revenue
2493
installs
596
users
12.5K
reviews
2.86 (14)

📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
29.6K
installs
617
users
441K
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Mail History

by celix Solutions GmbH

revenue
567
installs
44
users
20.5K
reviews
3.00 (1)

Audit your outgoing emails

My Requests Extension for Jira Service Management

by Hexygen Inc.

revenue
63.8K
installs
1556
users
465K
reviews
3.49 (29)

Organize My Requests page to find, filter and manage customer requests with ease

Lineup | Cross-Project Queues for Jira & JSM

by Mindpro

revenue
733
installs
53
users
1982
reviews
4.00 (9)

Build, track, and manage cross-project queues with issues from multiple Jira and JSM projects in a central hub for all teams

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
21.5K
installs
442
users
208K
reviews
3.05 (20)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Chat for Jira Service Management

by Appfire

revenue
64.0K
installs
1457
users
163K
reviews
3.73 (47)

Live chat for Jira Service Management: real-time conversations, faster support request resolution, higher customer satisfaction

Canned Responses Pro Templates for Jira

by Appfire

revenue
144K
installs
2419
users
1.06M
reviews
3.75 (101)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Timepiece - Time in Status for Jira

by OBSS

revenue
213K
installs
5589
users
2.81M
reviews
3.75 (169)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

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