It & Helpdesk for Jira Statistics / Addons
It & Helpdesk for Jira Addons / Statistics
Top Rated Addons
Jira Misc Workflow Extensions (JMWE)
by Appfire
Customize and automate workflows in Jira with JMWE. Built for advanced, unlimited automation and smarter workflow control
Go to AddonTimepiece - Time in Status for Jira
by OBSS
Jira time tracking for team efficiency & bottlenecks. Time in Status, Cycle Time & Lead Time reports. Export to Power BI & Excel
Go to AddonTime to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Go to AddonPower Scripts - Jira Workflow Automation
by Appfire
Low-code Jira scripting for workflow automation, field behaviors, integrations, calculated fields, and advanced JQL search
Go to AddonScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Go to AddonExternal Data for Jira Fields
Enrich custom fields with external data from REST API, Postgres, SQL database, Salesforce, Azure, Oracle, Snowflake, SharePoint
Go to AddonAutomation for Jira
by Atlassian
Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you
Go to AddonMicrosoft 365 for Jira & JSM (Teams & Outlook Integration)
Work in Microsoft Teams and Outlook email. Stay structured in Jira & JSM — fully connected
Go to AddonTemplating.app🚀Project Templates & Issue Templates for Jira
by Seibert
Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001
Go to AddonCanned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Go to AddonTime in Status
by SaaSJet
From Jira status time to clarity: reports, custom fields, dashboards, average time, lead time, cycle time. + Sprint velocity
Go to AddonExtension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Go to AddonRewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. The safety net for AI-driven workflows
Go to AddonProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Go to AddonSmart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Go to AddonZendesk for Jira connector
Create a seamless connection between Zendesk and JIRA using IntegrateCloud connector & create JIRA issues right inside Zendesk
Go to AddonIT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
IT Asset Management (ITAM) software for Jira: track hardware, software licenses & consumables, and manage the full asset lifecycle
Go to AddonSLA Time and Report for Jira (SLA Management & Compliance)
by SaaSJet
SLA tracking app for Jira that measures time to SLA, prevents breaches, and delivers compliance reports and dashboards
Go to AddonFeature Bundle – Self-Service Extension for JSM
Improve your JSM customer portal’s IT support self-service capabilities, with better end-user experiences and service delivery
Go to AddonDeep Clone for Jira
Copy projects, bulk clone issues & clone epics. Clone project templates & recurring tasks. Migrate projects between instances
Go to AddonEmail This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Go to AddonSlack Integration+ for Jira
by Appfire
Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption
Go to AddonEnterprise Mail Handler for Jira Cloud (JEMHC) and DC
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Go to AddonStatus Time Reports Free - Time in Status
by Bloompeak
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Go to AddonExalate Classic Connector for Jira (Two-way Sync)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira sync. Set up a Jira to Jira integration, or sync Jira and Azure DevOps, Salesforce, ServiceNow, Asana & more
Go to AddonElements Copy & Sync (clone issues, projects and epics)
Clone and sync Jira issues across projects or instances. Automate escalation, project templating or cross-instance sync
Go to AddonGroup Sign-Off: parallel Multi-Approvals
Parallel and conditional approvals with delegations, auto-transitions, timeouts, and full transparency for complex scenarios
Go to AddonAutomation for Jira - Lite
by Atlassian
Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful
Go to AddonChat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Go to AddonEasy Clone: Bulk Clone Issues, Epics & Sub-tasks
Bulk copy or duplicate issues, Epics & sub-tasks across projects. Custom fields, comments, links & attachments intact. JQL-powered
Go to AddonSmart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)
by SaaSJet
Dynamic forms for Jira & Confluence intake. Share or embed public Jira form, use in issues, create work items & automate requests
Go to AddonLuciq: Bug & Crash Reporting
by Luciq
Easily capture your app’s bugs and crashes using Luciq’s SDK and track them in Jira
Go to AddonEasy Issue Templates for Jira
by AppLiger
Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2
Go to AddonGolive | Environment Planning & Deployment Tracking for Jira
by Apwide
Unified view of your environments, deployments, and dependencies — for Release Managers, DevOps, and QA
Go to AddonAssets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Go to AddonQueues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
Go to AddonRefined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Go to AddonTraffic-Lights for Jira
Visualize project management and stakeholder awareness running on your own data center or in the cloud ... focus your attention
Go to AddonAsset Management for Jira (IT Assets & License Manager)
The easiest assets management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Iru
Go to AddonActions for Jira Service Management
by Deviniti
Add self-service actions to your Customer Portal: editable requests, drafts, required fields, and progress tracking. Zero coding
Go to AddonSTAGIL Assets - Link & Relation Management, JSM Procurement
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Go to AddonRefined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build guided, audience-aware service journeys that scale: custom branded JSM customer portals, service centers, help desks & more
Go to AddonAgile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Go to AddonAdvanced Portal Reports for Jira Service Management
Bring self-service reporting and request lists prioritization to your JSM portal customers
Go to AddonThe Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Go to AddonAtlas CRM - Customers and Sales in Jira
Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales
Go to AddonChecklist for Jira (Free)
by Appbox.ai
Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale
Go to AddonApproval Path for Jira
Go beyond Jira's built-in limits: multi-step approval process with custom rules, real-time status, and audit trail across projects
Go to AddonMulti Level & Tree Fields
by Almbase
Multi Level & Tree Fields helps you build complex hierarchies in Jira, organize issues, and manage data relations clearly
Go to AddonSwitch User (SU) for Jira
Be the user you seek
Go to AddonBackbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
Go to AddonMobile for Jira
An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices
Go to AddonSync - Entra ID (Azure AD) & Okta User Attributes for Jira
by Mindpro
Sync and display user attributes from Entra ID (Azure), Okta (and more) across Jira or JSM portal
Go to AddonIssue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Go to AddonMy Requests Extension for Jira Service Management
by Deviniti
Let customers organize My Requests page to find, filter and manage requests with ease
Go to AddonMicrosoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Go to AddonJEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Go to AddonProcess Templates for Jira (Issue Templates & Epics)
Launch a repeatable process from one Jira template: an epic and its sub-tasks in one click, from onboarding to incident response
Go to AddonRevyz Command Center for Jira (Configuration Backup Optimiz)
by Revyz
Trusted for Configuration Management, Data backup & granular restore and site audit & optimization to save time & reduce risk
Go to AddonSmart Comments for Jira
Experience Atlassian-Style Efficiency with Threaded Comments. Customize Comment Templates on Issues. Use AI for comment creation
Go to AddonGoogle to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
Go to AddonCustomer Satisfaction (CSAT) Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
Go to AddonSLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Go to AddonOnLink Import for Assets, Entra ID, Intune, Okta, Iru, Jamf
by Onward
Entra ID, Intune, Iru, Jamf, Okta, Workday, ADP, Oracle, SAP, UKG, Dayforce, Netsuite, Saviynt and 100+ sources to Assets
Go to AddonMultiplier - Access Management & IGA for Okta and Entra
by Multiplier
JSM app to automate access requests, manage SaaS licenses and user access reviews in Okta, Entra, Google Workspace, Jumpcloud
Go to AddonTranslation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Go to Addonview26 Charts, Portal Reports & Dashboards for JSM
by view26 GmbH
JSM customer portal reporting, custom Jira dashboards, SLA/CSAT charts, and PDF/Excel exports for Jira Service Management
Go to AddonSAML/OAuth SSO for JSM Customers
by miniOrange
SAML/OAuth SSO for JSM Customers: Elevate Customer Portal Security with Seamless SSO Integration
Go to AddonAI for Jira Cloud
by eesel
AI for Jira issues - automated workflows and smart ticket responses
Go to AddonExporter for Jira (Export issues to Excel & CSV)
by Deiser
Automate PMO reporting in Jira. Create and schedule reports to track team & project progress, detect risks and align stakeholders
Go to AddonSlack Integration for Jira
Make Jira faster and delightful to use by bringing the power of Jira to Slack
Go to AddonZendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
Go to AddonMobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Go to AddonACCELQ Connect
by ACCELQ inc.
ACCELQ Test coverage in Jira
Go to AddonOut Of Office Assistant
Reassign your tasks automatically when you are away
Go to AddonHelpDesk for Jira (Customer Portal & SLA & OLA)
by Teamlead
HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more
Go to AddonTheme Extension for Jira Service Management
by Deviniti
Create a Customer Portal in Jira Service Management that reflects your brand
Go to AddonPerspective | Custom Attributes for Jira
Transform scattered information into valid context. New perspective, easier interpretation
Go to AddonTime Metrics Tracker | Time Between Statuses
by SaaSJet
Track Cycle Time, Lead Time and Resolution Time with Kanban analytics and Jira dashboard gadgets to find bottlenecks and delays
Go to AddonLinks Hierarchy: Track Work item Dependency and Progress
by Kintosoft
End-to-end dependency tracking with progress roll-ups across Jira Epics, Sprints, Versions, Teams and cross-project Roadmaps
Go to AddonTask Hub for Jira
Task Hub: a visual board, a scannable list, and a project calendar so your whole team stays aligned in Jira
Go to AddonAutoPage (Creates pages in Confluence with Jira issues)
by Seibert
Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically
Go to AddonComala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Go to AddonOutlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
Go to AddonService Pack for Agents
Fix your Service Operations and expedite Incident Resolution
Go to AddonRaley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues
Go to AddonAzure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates
Go to AddonManage Inactive Users for Jira
Clean up / Save Licenses for Inactive users & Deactivate / remove security groups for users who left company with users reports
Go to AddonReminders
by The Starware
Coordinate issues with automatic time based notifications
Go to AddonQ Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Go to AddonOcto - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Go to AddonBehaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Go to AddonSlack Connector for Jira by Jsoft
by J Soft
Slack , Slack Jira Server, Slack Connector
Go to AddonGitProtect.io for Jira (Backup, Restore, Data Management)
World's most tech-savvy Atlassian backup, recovery, restore, migration & config management trusted by Fortune 500
Go to AddonMetadata for Jira
User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click
Go to AddonPagerDuty for Jira Cloud
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
Go to AddonTelegram to Jira Connector
The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement
Go to AddonSnapMetrics - Real Time Analytics
by Snapbytes
Track team performance, issue progress, and worklogs in real time with flexible KPIs and advanced reporting in Jira
Go to AddonChecklist for Jira (Enterprise)
by Appbox.ai
Enhance productivity. Create ToDo lists, acceptance criteria, definition of done or your own topics. Bonus - a personal checklist
Go to AddonIssue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Go to AddonBooking | Assets Scheduling for Jira and JSM
by Apwide
Reserve any resource in Jira or JSM: book conference rooms, cars, consultants or shared equipment with no double-bookings
Go to AddonMirrorlake Pivot Charts
Lots of different pivot tables and charts to analyse, report and manage your issues
Go to AddonSurveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Go to AddonJSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Go to AddonIntercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira work management
Go to AddonHelp (a.k.a. Conditions Validator)
by Deviniti
Guide users through your workflow with a variety of hints for optimal clarity and user experience
Go to AddonSnapAssign - Smart Assignments for Jira
by Snapbytes
Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing
Go to AddonPersonal Checklist For Jira Cloud (Free)
by Appbox.ai
Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented
Go to AddonCheckout - Procurement for Jira Service Management
by Mumo Systems
All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management
Go to AddonExtended Schemes for Jira
by Develocenter
Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management
Go to AddonIssue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Go to AddonSnipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)
Jira integration for the asset management Snipe-IT. Enhance ITSM & ITAM processes. Manage IT assets directly in work item fields
Go to AddonDiscord for Jira & JSM
by Firnity
Run Jira from Discord - 🔔 get alerts · 🎫 raise tickets · 🔄 manage tasks · 🧵 discuss in threads - two-way sync with Jira & JSM
Go to AddonPreview Issue Description
by The Starware
Hover on issue key anywhere to see issue description fully formatted
Go to AddonWhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Go to AddonKoji: AI Agents for Confluence and JSM
by Konverso
Give superpowers to your teams with AI Agents
Go to AddonDoublecheck for Jira Service Management
by Accxia-US
“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer
Go to AddonAssets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Go to AddonResponse Templates for Jira (Canned Responses) (Free)
by Appbox.ai
Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams
Go to AddonEncryption, Security & 2FA for Jira
Team Secrets encrypts, protects & secures your private fields & files with bank grade encryption & 2FA / 2-factor authentication
Go to AddonMost Installed Addons
ScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Go to AddonJira Misc Workflow Extensions (JMWE)
by Appfire
Customize and automate workflows in Jira with JMWE. Built for advanced, unlimited automation and smarter workflow control
Go to AddonZendesk Support for Jira
by Zendesk
Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams
Go to AddonDeep Clone for Jira
Copy projects, bulk clone issues & clone epics. Clone project templates & recurring tasks. Migrate projects between instances
Go to AddonStatus Time Reports Free - Time in Status
by Bloompeak
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Go to AddonBehaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Go to AddonMicrosoft 365 for Jira & JSM (Teams & Outlook Integration)
Work in Microsoft Teams and Outlook email. Stay structured in Jira & JSM — fully connected
Go to AddonEmail This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Go to AddonTime in Status
by SaaSJet
From Jira status time to clarity: reports, custom fields, dashboards, average time, lead time, cycle time. + Sprint velocity
Go to AddonExtension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Go to AddonTimepiece - Time in Status for Jira
by OBSS
Jira time tracking for team efficiency & bottlenecks. Time in Status, Cycle Time & Lead Time reports. Export to Power BI & Excel
Go to AddonPagerDuty for Jira Cloud
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
Go to AddonStatuspage for Jira Service Management
by Atlassian
Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center
Go to AddonExalate Classic Connector for Jira (Two-way Sync)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira sync. Set up a Jira to Jira integration, or sync Jira and Azure DevOps, Salesforce, ServiceNow, Asana & more
Go to AddonTime to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Go to AddonThe Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Go to AddonSlack Integration+ for Jira
by Appfire
Slack Integration+ lets you create and manage Jira work items within Slack — faster updates, fewer tabs, no workflow disruption
Go to AddonBackbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
Go to AddonRefined Sites for JSM (Theme ITSM, HR, Help & Service Desks)
by Refined
Build guided, audience-aware service journeys that scale: custom branded JSM customer portals, service centers, help desks & more
Go to AddonElements Copy & Sync (clone issues, projects and epics)
Clone and sync Jira issues across projects or instances. Automate escalation, project templating or cross-instance sync
Go to AddonChecklist for Jira (Free)
by Appbox.ai
Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale
Go to AddonAutomation for Jira - Lite
by Atlassian
Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful
Go to AddonEasy Issue Templates for Jira
by AppLiger
Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2
Go to AddonCanned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Go to AddonPower Scripts - Jira Workflow Automation
by Appfire
Low-code Jira scripting for workflow automation, field behaviors, integrations, calculated fields, and advanced JQL search
Go to AddonExternal Data for Jira Fields
Enrich custom fields with external data from REST API, Postgres, SQL database, Salesforce, Azure, Oracle, Snowflake, SharePoint
Go to AddonIT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
IT Asset Management (ITAM) software for Jira: track hardware, software licenses & consumables, and manage the full asset lifecycle
Go to AddonEnterprise Mail Handler for Jira Cloud (JEMHC) and DC
An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Go to AddonBulkOps Free (Bulk user management tool)
Bulk automatic user management to support migrations, control costs, manage user access, and optimize licenses for compliance
Go to AddonAtlas CRM - Customers and Sales in Jira
Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales
Go to AddonExporter for Jira (Export issues to Excel & CSV)
by Deiser
Automate PMO reporting in Jira. Create and schedule reports to track team & project progress, detect risks and align stakeholders
Go to AddonMy Requests Extension for Jira Service Management
by Deviniti
Let customers organize My Requests page to find, filter and manage requests with ease
Go to AddonAsset Management for Jira (IT Assets & License Manager)
The easiest assets management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Iru
Go to AddonIntercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira work management
Go to AddonAdvanced Portal Reports for Jira Service Management
Bring self-service reporting and request lists prioritization to your JSM portal customers
Go to AddonChat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Go to AddonRewind Backups for Jira
by Rewind
Automated backup & flexible data recovery for Jira Cloud. The safety net for AI-driven workflows
Go to AddonQueues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
Go to AddonIssue Events: Google Calendar integration for Jira
by Appfire
Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details
Go to AddonTemplating.app🚀Project Templates & Issue Templates for Jira
by Seibert
Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001
Go to AddonProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Go to AddonGoogle to Jira (Gmail, Calendar, Drive, Chrome)
AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace
Go to AddonActions for Jira Service Management
by Deviniti
Add self-service actions to your Customer Portal: editable requests, drafts, required fields, and progress tracking. Zero coding
Go to AddonSnipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)
Jira integration for the asset management Snipe-IT. Enhance ITSM & ITAM processes. Manage IT assets directly in work item fields
Go to AddonEasy Clone: Bulk Clone Issues, Epics & Sub-tasks
Bulk copy or duplicate issues, Epics & sub-tasks across projects. Custom fields, comments, links & attachments intact. JQL-powered
Go to AddonSmart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)
by SaaSJet
Dynamic forms for Jira & Confluence intake. Share or embed public Jira form, use in issues, create work items & automate requests
Go to AddonRevyz Command Center for Jira (Configuration Backup Optimiz)
by Revyz
Trusted for Configuration Management, Data backup & granular restore and site audit & optimization to save time & reduce risk
Go to Addonview26 Charts, Portal Reports & Dashboards for JSM
by view26 GmbH
JSM customer portal reporting, custom Jira dashboards, SLA/CSAT charts, and PDF/Excel exports for Jira Service Management
Go to AddonLinks Hierarchy: Track Work item Dependency and Progress
by Kintosoft
End-to-end dependency tracking with progress roll-ups across Jira Epics, Sprints, Versions, Teams and cross-project Roadmaps
Go to AddonTheme Extension for Jira Service Management
by Deviniti
Create a Customer Portal in Jira Service Management that reflects your brand
Go to AddonMicrosoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Go to AddonMobile for Jira
An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices
Go to AddonMobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Go to AddonJEditor - Rich Text Editor for Jira
by Bobronix
Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields
Go to AddonRefined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)
by Refined
Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Go to AddonAssets and Inventory Plugin for Jira
by Appfire
Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place
Go to AddonFeature Bundle – Self-Service Extension for JSM
Improve your JSM customer portal’s IT support self-service capabilities, with better end-user experiences and service delivery
Go to AddonMerge Agent for Jira (JSM Queue & Backlog Issue Merger)
Merge issues & any issue content. Merge duplicate issues & consolidate related work items. Issue merger for your JSM tickets
Go to AddonReminders
by The Starware
Coordinate issues with automatic time based notifications
Go to AddonEndpoint Central
by ManageEngine
Resolve Jira issues at lightning speed with Remote control, Software deployment, Patch management, Asset management, and more
Go to AddonSLA Time and Report for Jira (SLA Management & Compliance)
by SaaSJet
SLA tracking app for Jira that measures time to SLA, prevents breaches, and delivers compliance reports and dashboards
Go to AddonIssue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Go to AddonOutlook Connector for Jira
by gesesoft
Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails
Go to AddonDiscord for Jira & JSM
by Firnity
Run Jira from Discord - 🔔 get alerts · 🎫 raise tickets · 🔄 manage tasks · 🧵 discuss in threads - two-way sync with Jira & JSM
Go to AddonElements Connect - helper for custom fields integration
Helper app to bring external data inside Jira issues
Go to AddonEmail&Tasks for Jira Cloud and Gmail Integration
Jira & Google integration: create Jira tasks from Gmail & Chrome tabs using AI. Automatically turn emails and meetings into issues
Go to AddonMicrosoft Teams Integration+ for Jira
by Appfire
Create Jira work items, get real-time updates, and manage issues all in one place within Microsoft Teams
Go to AddonMenu Gadget
Simple gadget to better organize your filters
Go to AddonITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM
Business-ready service desk reports to streamline ITSM decisions
Go to AddonAssets Discovery
by Atlassian
Enterprise network scanning with automated asset and CI discovery and dependency mapping
Go to AddonLuciq: Bug & Crash Reporting
by Luciq
Easily capture your app’s bugs and crashes using Luciq’s SDK and track them in Jira
Go to AddonAzure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates
Go to AddonWorkflow Rules
by Typezoo
Using natural language like rules to define condition and validator
Go to AddonOcto - Component version, Subcomponents and Sync for Jira
by Appfire
Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more
Go to AddonCustomer Satisfaction (CSAT) Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
Go to AddonAgile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Go to AddonZoho Desk Connector for Jira
Connect Zoho Desk and Jira with smart issue linking, sync, and automation
Go to AddonMicrosoft Intune Importer for JSM Assets
by Pio
Import Managed Devices, Autopilot Devices, Discovered Applications, Models, Operating Systems and Users from Microsoft Intune
Go to AddonSwitch User (SU) for Jira
Be the user you seek
Go to AddonResponse Templates for Jira (Canned Responses) (Free)
by Appbox.ai
Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams
Go to AddonOutlook Email for Jira (Integration, Templates, Automation)
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Go to AddonSTAGIL Assets - Link & Relation Management, JSM Procurement
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Go to AddonService Pack for Agents
Fix your Service Operations and expedite Incident Resolution
Go to AddonSLA PowerBox - On Time Service Delivery
by Almarise
Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution
Go to AddonLansweeper Integration for Jira Service Management Assets
by Lansweeper
Seamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets
Go to AddonPagerDuty for Jira Cloud (EU only version)
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
Go to AddonWhatsApp Connector for Jira (Twilio)
The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement
Go to AddonProcess Templates for Jira (Issue Templates & Epics)
Launch a repeatable process from one Jira template: an epic and its sub-tasks in one click, from onboarding to incident response
Go to AddonIssue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Go to AddonOut Of Office Assistant
Reassign your tasks automatically when you are away
Go to AddonIssue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Go to AddonQ Collapse for Jira Service Management
Multi-level Queue Structures for a better overview
Go to AddonSmart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Go to AddonSurveys for Jira - Jira Customer Surveys
by Appfire
Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions
Go to AddonRaley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues
Go to AddonGolive | Environment Planning & Deployment Tracking for Jira
by Apwide
Unified view of your environments, deployments, and dependencies — for Release Managers, DevOps, and QA
Go to AddonTime Metrics Tracker | Time Between Statuses
by SaaSJet
Track Cycle Time, Lead Time and Resolution Time with Kanban analytics and Jira dashboard gadgets to find bottlenecks and delays
Go to AddonPersonal Checklist For Jira Cloud (Free)
by Appbox.ai
Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented
Go to AddonRich Filters::Service Management Dashboards
by Appfire
Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports
Go to AddonGitProtect.io for Jira (Backup, Restore, Data Management)
World's most tech-savvy Atlassian backup, recovery, restore, migration & config management trusted by Fortune 500
Go to AddonComala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Go to AddonTime in status | SLA | Timer | Stopwatch for Jira
by JiBrok
Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features
Go to AddonRevyz Configuration Manager for Jira (Deploy, Sandbox)
by Revyz
Fast, No-code configuration management for Jira Cloud with the added security of config backups
Go to AddonFreshdesk by Freshworks
by Freshworks
View linked Freshdesk support tickets in Jira and enable two-way sync for efficient collaboration
Go to AddonPerspective | Custom Attributes for Jira
Transform scattered information into valid context. New perspective, easier interpretation
Go to AddonIssue Sync Pro
by Deviniti
Synchronize issues across multiple Jira instances. Simplify the exchange of information between departments and companies
Go to AddonLansweeper Integration for Jira
by Lansweeper
Enhance Jira issues with Lansweeper IT asset data
Go to AddonAdvanced Bulk Edit for Jira (Replace Text & Change Content)
Bulk Edit thousands of issues at once. Bulk change watchers, summary, description. Replace text. Add comments, custom field values
Go to AddonJSM Mobile - Service Management Portal
Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility
Go to AddonTranslation for Jira Service Management
by Deviniti
The ultimate tool for multilingual customer support in Jira Service Management
Go to AddonITSM Language Translation for JSM Translate Customer Request
Automatic translation of customer tickets and agent replies. Boost Jira Service Management with a multi language customer portal
Go to AddonUser Management and License Optimizer for Jira & Confluence
Offboard users, deactivate inactive accounts & optimize Jira and Confluence licenses, audit-ready, multi-site, compliant
Go to Addon⏳ Issue Scheduler - plan recurring tasks
Don’t miss anything. Schedule recurring tasks with zero effort – let it be done automatically
Go to AddonPagerDuty for Jira Server & Data Center
by PagerDuty
Extend PagerDuty into Jira Server with Bidirectional Sync
Go to AddonApproval Path for Jira
Go beyond Jira's built-in limits: multi-step approval process with custom rules, real-time status, and audit trail across projects
Go to AddonExtended Schemes for Jira
by Develocenter
Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management
Go to AddonComment Custom Fields for Jira
Searchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters
Go to AddonSTAGIL Traffic Lights Fields for Jira
Visual status fields that highlight risks, deadlines and progress with smart traffic lights for clearer work management
Go to AddonBulkOps Pro (Bulk user management tool)
Bulk automatic user management to support migrations, control costs, manage user access, and optimize licenses at scale
Go to AddonMulti Level & Tree Fields
by Almbase
Multi Level & Tree Fields helps you build complex hierarchies in Jira, organize issues, and manage data relations clearly
Go to AddonMost Recently Updated Addons
Status Time Reports Free - Time in Status
by Bloompeak
Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports
Go to AddonTinker for JSM - Toolbox
JSM App | Signup Domain Restrictions | Organization Associations | Buttons | Recaptcha | Analytics | Request Permissions | Export
Go to AddonScriptRunner for Jira
by Adaptavist
The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation
Go to AddonAutoPage (Creates pages in Confluence with Jira issues)
by Seibert
Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically
Go to AddonTicket Actions
by Medeu IT
Create custom buttons in Jira to trigger complex workflows with a single click
Go to AddonService Desk Queues Extension
by Medeu IT
Simplify managing Jira Service Desk queues
Go to AddonService Desk Portal Extension
by Medeu IT
Make Jira Service Management portal more powerful with search, filters, and extra fields
Go to AddonTrending Gadget for historical trends on dashboards
by Medeu IT
Visualize historical trends in Jira filter results right on your dashboard
Go to AddonAdvanced User Management for licenses and access control
by Medeu IT
Gain full control over Jira user access and licensing with advanced analytics and automation
Go to AddonFilter Catalog for advanced filter management and cleanup
by Medeu IT
Find, edit, and manage Jira filters with ease — bulk operations, hierarchy view, and advanced search
Go to AddonWorld Time Gadget
by Medeu IT
World Time Gadget allows to add customized clocks on your dashboards
Go to AddonAnonymous Request for Compliance, HR and Internal concerns
by Medeu IT
Anonymous issue reporting for HR, compliance, and internal concerns
Go to AddonElements Copy & Sync (clone issues, projects and epics)
Clone and sync Jira issues across projects or instances. Automate escalation, project templating or cross-instance sync
Go to AddonPortal Styler for JSM
by Accxia
Style it your own
Go to AddonIssue Checklist Template and Report
by SaaSJet
📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira
Go to AddonTime in Status
by SaaSJet
From Jira status time to clarity: reports, custom fields, dashboards, average time, lead time, cycle time. + Sprint velocity
Go to AddonAzure Sync for Jira Assets
Easily import Azure resources, Entra ID users, groups, and devices into Jira Assets for accurate and up-to-date asset management
Go to AddonBulkOps Org (Timed User Management for Organizations)
Timed bulk user management for Atlassian Cloud Organizations to automate user lifecycle actions, group, and license optimization
Go to AddonDynamic Custom Fields for Jira (Enhanced JQL Search Filters)
Create computed custom fields with Jira expressions or templates. Use them as JQL extensions for filters, statistics, and reports
Go to AddonAWS Importer for JSM Assets
by Pio
Import AWS Cloud Services (EC2 Hosts, EC2 Instances, EC2 Lambdas, EC2 ECR Repositories, more...) in less than 5 minutes
Go to AddonMerge Agent for Jira (JSM Queue & Backlog Issue Merger)
Merge issues & any issue content. Merge duplicate issues & consolidate related work items. Issue merger for your JSM tickets
Go to AddonSnipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)
Jira integration for the asset management Snipe-IT. Enhance ITSM & ITAM processes. Manage IT assets directly in work item fields
Go to AddonDeep Clone for Jira
Copy projects, bulk clone issues & clone epics. Clone project templates & recurring tasks. Migrate projects between instances
Go to AddonNPS Survey for Jira
Transform Customer Feedback into Actionable Insights with NPS Survey for Jira
Go to AddonTime to SLA
by Appfire
Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features
Go to AddonRevyz Assets Data Manager for Jira
by Revyz
Data Management for Jira ☁️ Assets - Backup, Restore, Cloud 2 Cloud Copy | Secure, Simple, SOC2 Compliant, No-Code App
Go to AddonRevyz Command Center for Jira (Configuration Backup Optimiz)
by Revyz
Trusted for Configuration Management, Data backup & granular restore and site audit & optimization to save time & reduce risk
Go to AddonAdvanced Bulk Edit for Jira (Replace Text & Change Content)
Bulk Edit thousands of issues at once. Bulk change watchers, summary, description. Replace text. Add comments, custom field values
Go to AddonRevyz Configuration Manager for Jira (Deploy, Sandbox)
by Revyz
Fast, No-code configuration management for Jira Cloud with the added security of config backups
Go to AddonCustomer Reports & Portal Extension
A Powerful Reporting and Detailing Tool for Your Customer Portal
Go to AddonSnapAssign - Smart Assignments for Jira
by Snapbytes
Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing
Go to AddonMeetings for Jira
by Doitb
Book rooms/spaces, schedule meetings, manage appointments
Go to AddonTraffic-Lights for Jira
Visualize project management and stakeholder awareness running on your own data center or in the cloud ... focus your attention
Go to AddonCanned Responses Pro Templates for Jira
by Appfire
Dynamic templates, customizable signatures, and automated actions for efficient service desk teams
Go to AddonActions for Jira Service Management
by Deviniti
Add self-service actions to your Customer Portal: editable requests, drafts, required fields, and progress tracking. Zero coding
Go to AddonPower Scripts - Jira Workflow Automation
by Appfire
Low-code Jira scripting for workflow automation, field behaviors, integrations, calculated fields, and advanced JQL search
Go to AddonIT Assets, License - Asset Management for Jira, JSM, ITSM
by DevSamurai
IT Asset Management (ITAM) software for Jira: track hardware, software licenses & consumables, and manage the full asset lifecycle
Go to AddonWorkativ
Your HR and IT teams are buried in support, process, and admin. Workativ unburdens your teams
Go to AddonBehaviours - ScriptRunner for Jira Cloud
by Adaptavist
Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave
Go to AddonComment Custom Fields for Jira
Searchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters
Go to AddonKantega User Management & License Optimizer for Jira
by Kantega SSO
User management with automations, bulk operations, license optimizer, insight from dashboard report. Export changes to Azure AD
Go to AddonComment History Log for Jira
Review work item comments change log. Audit work item comment history. Find differences & visualize comment changes
Go to AddonSalesforce (CRM) Importer for JSM Assets
by Pio
Import Accounts, Contacts, Leads, Opportunities, Campaigns, Partners and more from Salesforce (CRM) into your JSM Assets
Go to AddonMobility for Jira - mobile for enterprise & teams
Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac
Go to AddonElements Connect - helper for custom fields integration
Helper app to bring external data inside Jira issues
Go to AddonExternal Data for Jira Fields
Enrich custom fields with external data from REST API, Postgres, SQL database, Salesforce, Azure, Oracle, Snowflake, SharePoint
Go to AddonGroup Sign-Off: parallel Multi-Approvals
Parallel and conditional approvals with delegations, auto-transitions, timeouts, and full transparency for complex scenarios
Go to AddonEnjo Slack Integration for Jira Service Management
Manage Jira service requests in Slack
Go to AddonSalesforce Connector for Jira (Salesforce Integration) FORGE
Connector for Salesforce and Jira on Forge: Sync Salesforce Records and Jira Issues in Real Time
Go to AddonJira Misc Workflow Extensions (JMWE)
by Appfire
Customize and automate workflows in Jira with JMWE. Built for advanced, unlimited automation and smarter workflow control
Go to AddonCORA – AI Chatbot for JSM
by CORA
AI for JSM that answers questions, creates tickets, and auto-generates Confluence articles from resolved issues
Go to AddonProcess Advisor for Jira
by Metricus
Transform Jira workflow data into AI-powered advisory, executive assessments, and practical improvement plans
Go to AddonThe Scheduler
Scheduling issues in Jira made easy - set up recurring tasks in no time
Go to Addonview26 Charts, Portal Reports & Dashboards for JSM
by view26 GmbH
JSM customer portal reporting, custom Jira dashboards, SLA/CSAT charts, and PDF/Excel exports for Jira Service Management
Go to AddonEmail This Issue
by META-INF KFT
Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users
Go to AddonOutlook Meetings for Jira
Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests
Go to AddonComment Toolkit for Jira
by VECTORS
Bring structure, control, and clarity to Jira comments with smart labels and automation
Go to AddonIssue History Collector - See History
by Appfire
Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues
Go to AddonExtension for Jira Service Management
by Deviniti
Make sure your request forms include all the information agents need to assist customers better
Go to AddonEasy Issue Templates for Jira
by AppLiger
Create issues faster with Jira issue templates. Automate epics, sub-tasks creation. Prefill Summary & Description 🛡️ SOC2
Go to AddonBackbone Work Sync for Jira (Two Way Issue Sync)
by K15t
Jira to Jira integration - sync Jira work items across multiple Jira instances
Go to AddonHubSpot Importer for JSM Assets
by Pio
Import Companies, Contacts, Deals, Products, Tickets, and more by synchronizing data from your HubSpot CRM into your JSM Assets
Go to AddonSmart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)
by SaaSJet
Dynamic forms for Jira & Confluence intake. Share or embed public Jira form, use in issues, create work items & automate requests
Go to AddonTime Metrics Tracker | Time Between Statuses
by SaaSJet
Track Cycle Time, Lead Time and Resolution Time with Kanban analytics and Jira dashboard gadgets to find bottlenecks and delays
Go to AddonSnapMetrics - Real Time Analytics
by Snapbytes
Track team performance, issue progress, and worklogs in real time with flexible KPIs and advanced reporting in Jira
Go to AddonMicrosoft 365 for Jira & JSM (Teams & Outlook Integration)
Work in Microsoft Teams and Outlook email. Stay structured in Jira & JSM — fully connected
Go to AddonTimepiece - Time in Status for Jira
by OBSS
Jira time tracking for team efficiency & bottlenecks. Time in Status, Cycle Time & Lead Time reports. Export to Power BI & Excel
Go to AddonAsset Management for Jira (IT Assets & License Manager)
The easiest assets management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Iru
Go to AddonMria Contacts: Contact Management in Jira & JSM
Import contacts into Jira and JSM and link them to issues, requests, and service workflows
Go to AddonCustom Fields Bundle for Jira
Go beyond standard Jira fields with dynamic, purpose-built field types
Go to AddonAutomation Actions Bundle For Jira
Extend what's possible in Jira Automation Rules with a set of advanced custom Automation Actions
Go to AddonITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM
Business-ready service desk reports to streamline ITSM decisions
Go to AddonEasy Clone: Bulk Clone Issues, Epics & Sub-tasks
Bulk copy or duplicate issues, Epics & sub-tasks across projects. Custom fields, comments, links & attachments intact. JQL-powered
Go to AddonExalate Classic Connector for Jira (Two-way Sync)
by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...
Two-way Jira sync. Set up a Jira to Jira integration, or sync Jira and Azure DevOps, Salesforce, ServiceNow, Asana & more
Go to AddonSearch fields gadget
Gadget to narrow down your searches | Improve Jira search with enhanced filters | Customize Jira search with our Jira search tool
Go to AddonOutlook Email for Jira (Integration, Templates, Automation)
Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more
Go to AddonImporter for Assets [Azure Iru Fleet Action1 Pipedrive]
by Pio
Entra ID, Azure, SCCM, Iru, FleetDM, CrowdStrike, Vanta, Pipedrive, Zoho CRM, Dynamics Sales, Action1 & BambooHR into Assets
Go to AddonApproval Path for Jira
Go beyond Jira's built-in limits: multi-step approval process with custom rules, real-time status, and audit trail across projects
Go to AddonMicrosoft Teams for Jira & JSM (Helpdesk, Jira boards)
Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal
Go to AddonPagerDuty for Jira Cloud (EU only version)
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
Go to AddonPagerDuty for Jira Cloud
by PagerDuty
Integrate PagerDuty into Jira Cloud to transform your incident management processes
Go to AddonUser Management and License Optimizer for Jira & Confluence
Offboard users, deactivate inactive accounts & optimize Jira and Confluence licenses, audit-ready, multi-site, compliant
Go to AddonTheme Extension for Jira Service Management
by Deviniti
Create a Customer Portal in Jira Service Management that reflects your brand
Go to AddonMatrix Custom Field
Select values in a grid of radio buttons. Perfect for categorization, prioritization and more
Go to AddonScore for Jira
Priority ranking - effortless using WSJF, RICE, ICE or your own prioritization framework
Go to AddonHubSpot Integration for Jira (HubSpot Connector) FORGE
HubSpot Integration for Jira on Forge: Sync HubSpot Tickets and Jira Issues in Real Time
Go to AddonClickUp Integration for Jira (ClickUp Connector) FORGE
ClickUp Integration for Jira on Forge: sync ClickUp Tasks and Jira Issues in near real time
Go to AddonCustomer Satisfaction (CSAT) Survey for Jira
Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback
Go to AddonMultiplier - Access Management & IGA for Okta and Entra
by Multiplier
JSM app to automate access requests, manage SaaS licenses and user access reviews in Okta, Entra, Google Workspace, Jumpcloud
Go to AddonKudos - Employee Recognition and Rewards for Jira
Employee recognition matters
Go to AddonUser Management Automation – For Jira & Confluence
Deactivate inactive users daily across all Atlassian products. SCIM support. Like ScriptRunner for user cleanup
Go to AddonADManager Plus - Identity and Access Management Solution
by ManageEngine
Cut down the turnaround times for identity and access management tickets by resolving them from within your help desk console
Go to AddonSTAGIL Assets - Link & Relation Management, JSM Procurement
Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case
Go to AddonGolive | Environment Planning & Deployment Tracking for Jira
by Apwide
Unified view of your environments, deployments, and dependencies — for Release Managers, DevOps, and QA
Go to AddonQueues for Jira & JSM
by Deviniti
Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
Go to AddonIntercom for Jira
by ToolsPlus
Combine the simplicity of Intercom communication with the power of Jira work management
Go to AddonAdvanced Portal Reports for Jira Service Management
Bring self-service reporting and request lists prioritization to your JSM portal customers
Go to AddonLinks Hierarchy: Track Work item Dependency and Progress
by Kintosoft
End-to-end dependency tracking with progress roll-ups across Jira Epics, Sprints, Versions, Teams and cross-project Roadmaps
Go to AddonProForma: Forms & Checklist for Jira
by Atlassian
Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields
Go to AddonOut Of Office Assistant
Reassign your tasks automatically when you are away
Go to AddonIdentity Governance, Auditing & Access Control via JSM
by miniOrange
Automate access requests, approval workflows, periodic reviews & audit-ready compliance powered by JSM
Go to AddonChat for Jira Service Management
by Appfire
Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration
Go to AddonSLA Time and Report for Jira (SLA Management & Compliance)
by SaaSJet
SLA tracking app for Jira that measures time to SLA, prevents breaches, and delivers compliance reports and dashboards
Go to AddonSmart Issue Templates for Jira
Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables
Go to AddonAgile Tools & Filters for Jira
by eXtensi
Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration
Go to AddonComala Canvas for Jira
by Appfire
Your Boards. Your way. Easy-to-use boards let you visually organize any project
Go to AddonProcess Templates for Jira (Issue Templates & Epics)
Launch a repeatable process from one Jira template: an epic and its sub-tasks in one click, from onboarding to incident response
Go to AddonAwesome custom fields for JSM
by Seibert
Use interactive custom fields directly in the JSM request form or in read-only mode for portal view
Go to AddonRaley Email Notifications for Jira & JSM
Send professional Email and Slack notifications to your customers and colleagues
Go to AddonTime in Status - Smart Alerts and Reports for Jira
by Atlassway
See stuck issues instantly – color thresholds, smart alerts, and workflow time tracking
Go to AddonJSM Queue Radar
Easily spot customer replies, protect SLAs, and monitor queue health in Jira Service Management
Go to AddonAzure AD (Microsoft Entra ID) Importer for JSM Assets
by Pio
Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates
Go to AddonJamf Importer for JSM Assets
by Pio
Import Mobile Devices, Computers, Platforms, Models, Storage, Applications, Licensed Software, Certificates, Users from Jamf Pro
Go to AddonIssue Sync - Synchronization for Jira
by Deviniti
Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting
Go to AddonSmart Data Generator for Jira
by Apps Dynamic
Generate Issues, Projects and Sprints data in Jira with ease to streamline Development, Testing, and Demos across projects
Go to AddonWorkflow Master for Jira
Powerful 🚀 workflow automation with custom post functions, conditions & validators - 💡 plus FREE customization service
Go to AddonMultiple Assignees
by La Forge
Assign multiple people to a Jira issue without creating sub-tasks — and track each contributor's progress
Go to AddonExtended Schemes for Jira
by Develocenter
Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management
Go to AddonHelpDesk+ for Microsoft Teams
by Appfire
Empower your team and delight your customers with a seamless integration between Microsoft Teams and Jira Service Management
Go to AddonHelpDesk+ AI-Powered Slack Support
by Appfire
Bridge Slack and Jira with conversational ticketing - automate requests and simplify ITSM workflows in one smooth flow
Go to Addon