It & Helpdesk for Jira Statistics / Addons

15.9M
11.95%
estimated monthly addons revenue paid by customers through Atlassian
 651
10.13%
number of addons
286K
11.92%
number of addons installations
 8184
14.22%
number of addons reviews
 3.56
103.38%
reviews average stars

It & Helpdesk for Jira Addons / Statistics

Please note: The revenue figures presented in our app are estimated values based on marketplace trends and should not be considered as actual revenue data. These figures are not exact and should be viewed as indicative estimates rather than definitive numbers.

Top Rated Addons

Jira Misc Workflow Extensions (JMWE)

by Appfire

revenue
1.52M
installs
18.9K
reviews
3.85 (496)

Powerful, all-in-one Jira automation app to customize and expand your workflows

Power Scripts - Jira Workflow Automation

by Appfire

revenue
197K
installs
2205
reviews
3.82 (296)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Time to SLA

by Appfire

revenue
364K
installs
3578
reviews
3.84 (218)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

ScriptRunner for Jira

by Adaptavist

revenue
4.08M
installs
38.7K
reviews
3.72 (813)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Timepiece - Time in Status for Jira

by OBSS

revenue
200K
installs
4949
reviews
3.81 (232)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Automation for Jira

by Atlassian

revenue
0
installs
0
reviews
3.67 (311)

Save time and stress by automating Jira. Use triggers, conditions, and actions, and watch your rules do the work for you

External Data for Jira Fields

by codefortynine

revenue
67.8K
installs
1919
reviews
3.92 (84)

Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

revenue
376K
installs
8596
reviews
3.64 (163)

Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens

Canned Responses Pro Templates for Jira

by Appfire

revenue
152K
installs
2315
reviews
3.75 (103)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Extension for Jira Service Management

by Deviniti

revenue
627K
installs
6608
reviews
3.66 (138)

Make sure your request forms include all the information agents need to assist customers better

Time in Status

by SaaSJet

revenue
110K
installs
5835
reviews
3.57 (155)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

Email This Issue

by META-INF KFT

revenue
907K
installs
6310
reviews
3.54 (173)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
435K
installs
1191
reviews
3.90 (57)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Rewind Backups for Jira

by Rewind

revenue
100K
installs
1068
reviews
3.86 (61)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

Templating.app🚀Project Templates & Issue Templates for Jira

by Seibert

revenue
11.8K
installs
1041
reviews
3.83 (64)

Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001

Zendesk for Jira connector

by IntegrateCloud Inc

revenue
free
reviews
3.91 (52)

Create a seamless connection between Zendesk and JIRA using IntegrateCloud connector & create JIRA issues right inside Zendesk

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
56.8K
installs
1915
reviews
3.81 (62)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Slack Integration+ for Jira

by Appfire

revenue
244K
installs
3519
reviews
3.74 (72)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Deep Clone for Jira

by codefortynine

revenue
355K
installs
14.0K
reviews
3.55 (126)

Clone projects, issues & epics. Bulk Clone. Copy project templates & recurring tasks. Migrate issues & projects between instances

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

revenue
> 450K
installs
1822
reviews
3.63 (95)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Smart Issue Templates for Jira

by AppsDelivered

revenue
24.4K
installs
454
reviews
3.89 (51)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

Exalate Connector for Jira, Work Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
513K
installs
4316
reviews
3.41 (191)

Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more

Status Time Reports Free - Time in Status

by Bloompeak

revenue
free
installs
9996
reviews
3.78 (54)

Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports

SLA Time and Report for Jira

by SaaSJet

revenue
16.5K
installs
841
reviews
3.63 (69)

🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights

Feature Bundle – Extension for Customer Portal

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
33.4K
installs
897
reviews
3.89 (43)

Make the JSM portal great with customer actions. A new way to self-service, every day

Automation for Jira - Lite

by Atlassian

revenue
free
installs
2853
reviews
3.62 (68)

Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful

Elements Copy & Sync (clone issues, projects and epics)

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
141K
installs
2774
reviews
3.75 (52)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Chat for Jira Service Management

by Appfire

revenue
55.4K
installs
1539
reviews
3.75 (51)

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Group Sign-Off: parallel Multi-Approvals

by Frank Polscheit

revenue
23.6K
installs
228
reviews
3.90 (39)

Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

Instabug for Jira: Bug Reporting

by Instabug

revenue
free
installs
744
reviews
3.73 (47)

Your users and testers can easily report bugs from your mobile app to Jira

Assets and Inventory Plugin for Jira

by Appfire

revenue
49.5K
installs
985
reviews
3.80 (40)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Automated Retrospective Agenda with Actionable Task Insights

by Agile Factory Ltd [Time tracking standups, retro, planning poker and backlog refinement]

revenue
free
installs
108
reviews
4.00 (31)

Get Automated Agenda for Team Retro on Jira and Whiteboard: AI-driven Analytics & Issues Categorization for Deep Insights

Easy Clone for Jira Cloud

by OST Consulting

revenue
15.3K
installs
1220
reviews
3.89 (35)

Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk

Golive | Test Environment & Release Management for Jira

by Apwide

revenue
32.1K
installs
448
reviews
3.82 (38)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

Queues for Jira & JSM

by Deviniti

revenue
83.4K
installs
1417
reviews
3.69 (44)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

Traffic-Lights for Jira

by Frank Polscheit

revenue
23.0K
installs
273
reviews
3.69 (44)

Visualize project management and stakeholder awareness running on your own data center or in the cloud ... focus your attention

revenue
129K
installs
3545
reviews
3.40 (68)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Atlas CRM - Customers and Sales in Jira

by Avisi Apps bv

revenue
97.4K
installs
2117
reviews
3.33 (79)

Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales

Asset Management for Jira (IT Assets & License Manager)

by Asset Management for Jira

revenue
101K
installs
1719
reviews
3.47 (58)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji

Easy Issue Templates for Jira

by AppLiger

revenue
32.0K
installs
2319
reviews
3.40 (63)

Create issues swiftly with Jira issue templates. Restore Epics structure, sub-tasks, work items. Fill summary & description | SOC2

STAGIL Assets (Link & Relation Management, JSM Procurement)

by STAGIL by catworkx

revenue
21.3K
installs
521
reviews
3.85 (32)

Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case

Insight Assets Backup & Migration

by Twinit

revenue
36.5K
installs
677
reviews
3.94 (29)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)

by SaaSJet

revenue
25.5K
installs
1028
reviews
3.77 (34)

Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type

Backbone Work Sync for Jira (Two Way Issue Sync)

by K15t

revenue
228K
installs
2990
reviews
3.32 (67)

Jira to Jira integration - sync Jira work items across multiple Jira instances

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

revenue
396K
installs
1112
reviews
3.70 (36)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Actions for Jira Service Management

by Deviniti

revenue
67.8K
installs
1172
reviews
3.76 (33)

Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times

Agile Tools & Filters for Jira

by eXtensi

revenue
120K
installs
676
reviews
4.00 (26)

Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

Mobile for Jira

by Infosysta Apps

revenue
48.4K
installs
1130
reviews
3.39 (52)

An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
330K
installs
2807
reviews
3.53 (42)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Deliver - Budget, Timesheets & Cost Tracker for Jira

by Mindpro

revenue
873
installs
132
reviews
3.78 (31)

Plan, track, and manage your project costs, expenses, budget, and team timesheets with a flexible solution for Jira

Switch User (SU) for Jira

by The Plugin People

revenue
9996
installs
613
reviews
3.93 (26)

Be the user you seek

Approval Path for Jira

by Warsaw Dynamics

revenue
23.7K
installs
297
reviews
4.00 (24)

Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects

Checklist for Jira (Free)

by Appbox.ai

revenue
free
installs
2578
reviews
3.39 (47)

Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

revenue
41.3K
installs
1477
reviews
3.48 (38)

Provide powerful reports and extended search for your JSM customers

Issue History Collector - See History

by Appfire

revenue
34.6K
installs
881
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

JEditor - Rich Text Editor for Jira

by Bobronix

revenue
144K
installs
1115
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Sync - Azure AD (Entra), Okta, OneLogin attributes for Jira

by Mindpro

revenue
5209
installs
161
reviews
4.00 (22)

Sync and display user attributes from Entra ID (Azure AD), Okta (and more) across Jira projects, issues, or JSM portal

Google to Jira (Gmail, Calendar, Drive, Chrome)

by Infosysta Apps

revenue
14.6K
installs
1423
reviews
3.05 (60)

AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace

My Requests Extension for Jira Service Management

by Deviniti

revenue
69.3K
installs
1581
reviews
3.52 (31)

Let customers organize My Requests page to find, filter and manage requests with ease

Zendesk Support for Jira

by Zendesk

revenue
free
installs
14.7K
reviews
2.70 (141)

Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

revenue
73.6K
installs
1029
reviews
3.60 (27)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Smart Comments for Jira

by AppsDelivered

revenue
1564
installs
211
reviews
3.82 (22)

Experience Atlassian-Style Efficiency with Threaded Comments. Customize Comment Templates on Issues. Use AI for comment creation

Multi Level & Tree Fields

by Almbase

revenue
8960
installs
234
reviews
4.00 (19)

Multi Level & Tree Fields

Exporter for Jira (Export issues to Excel and CSV)

by Deiser

revenue
72.8K
installs
1723
reviews
2.95 (57)

Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
49.6K
installs
584
reviews
3.22 (38)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

revenue
102K
installs
991
reviews
2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Revyz Data Manager for Jira (Backup, Deploy, Sandbox)

by Revyz

revenue
205K
installs
857
reviews
4.00 (18)

Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
99.4K
installs
560
reviews
3.40 (28)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Translation for Jira Service Management

by Deviniti

revenue
17.8K
installs
384
reviews
3.61 (23)

The ultimate tool for multilingual customer support in Jira Service Management

view26 Charts and Reports for Jira Service Management

by view26 GmbH

revenue
44.6K
installs
1051
reviews
3.43 (26)

Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal

Links Hierarchy - Track Agile Hierarchies' Progress & Status

by Marketplace Expert SL

revenue
73.5K
installs
1146
reviews
3.29 (28)

Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale

revenue
13.1K
installs
187
reviews
3.95 (17)

Make Jira faster and delightful to use by bringing the power of Jira to Slack

Perspective | Custom Attributes for Jira

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
4412
installs
424
reviews
3.36 (25)

Transform scattered information into valid context. New perspective, easier interpretation

Comala Canvas for Jira

by Appfire

revenue
33.6K
installs
411
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

ACCELQ Connect

by ACCELQ inc.

revenue
free
installs
10
reviews
4.00 (16)

ACCELQ Test coverage in Jira

Outlook Connector for Jira

by gesesoft

revenue
15.2K
installs
874
reviews
3.26 (27)

Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails

revenue
9288
installs
530
reviews
3.22 (28)

Fix your Service Operations and expedite Incident Resolution

HelpDesk for Jira (Customer Portal & SLA & OLA)

by Teamlead

revenue
4820
installs
147
reviews
3.89 (17)

HelpDesk: free unlimited customers, core & software users as agents, customer portal, SLA, comment templates and much more

Theme Extension for Jira Service Management

by Deviniti

revenue
66.8K
installs
1036
reviews
3.44 (23)

Create a Customer Portal in Jira Service Management that reflects your brand

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.4K
installs
417
reviews
3.04 (32)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Access Management & Identity Governance for Okta & Azure AD

by Multiplier

revenue
99.3K
installs
220
reviews
4.00 (15)

Automate employee lifecycle workflows in JSM. Streamline onboarding, offboarding, access requests and access reviews

Out Of Office Assistant

by Akeles Consulting

revenue
15.4K
installs
435
reviews
3.67 (18)

Reassign your tasks automatically when you are away

Unread Issues for Jira (Highlight issues)

by Teamlead

revenue
0
installs
23
reviews
3.58 (19)

Recognize unread and overdue issues

Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
27.0K
installs
542
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Behaviours - ScriptRunner for Jira Cloud

by Adaptavist

revenue
free
installs
8370
reviews
3.12 (27)

Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave

Slack Connector for Jira by Jsoft

by J Soft

revenue
6114
installs
203
reviews
3.00 (30)

Slack , Slack Jira Server, Slack Connector

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
25.4K
installs
475
reviews
3.94 (15)

Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

PagerDuty for Jira Cloud

by PagerDuty

revenue
free
installs
3866
reviews
2.91 (30)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

Time Metrics Tracker | Time Between Statuses

by SaaSJet

revenue
6908
installs
582
reviews
3.75 (16)

Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot

Work Management for Jira

by C4F Technology

revenue
18.3K
installs
218
reviews
4.00 (14)

Bring kanban board to Jira Core and Jira Service Desk projects, Advanced Boards for Jira Software projects

Manage Inactive Users for Jira

by ILA eSolution

revenue
5228
installs
192
reviews
4.00 (14)

Clean up / Save Licenses for Inactive users & Deactivate / remove security groups for users who left company with users reports

SAML/OAuth SSO for JSM Customers

by miniOrange

revenue
9440
installs
130
reviews
4.00 (14)

SSO Integration with Helpdesks(customer portals): Allow external customers to access tickets only after login via Single Sign-On

Reminders

by The Starware

revenue
15.5K
installs
907
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

Metadata for Jira

by evolu software GmbH

revenue
7146
installs
113
reviews
3.37 (19)

User and Project Management using Metadata. Search for specific Projects or People. Get the reporter's phone number with one click

Issue Sync - Synchronization for Jira

by Deviniti

revenue
45.8K
installs
509
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

AutoPage (Creates pages in Confluence with Jira issues)

by Seibert

revenue
6472
installs
218
reviews
4.00 (13)

Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically

Telegram to Jira Connector

by Infosysta Apps

revenue
5353
installs
228
reviews
3.39 (18)

The ideal Telegram to Jira integration, providing an optimal way for omnichannel communications to boost customer engagement

Issue Templates for Jira Cloud

by OST Consulting

revenue
4095
installs
463
reviews
3.67 (15)

Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
18.3K
installs
674
reviews
3.79 (14)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
12.0K
installs
364
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Bug Watcher Notifications

by META-INF KFT

revenue
0
installs
66
reviews
3.44 (16)

Enhanced 3-in-1 notifications - email, in-app, desktop - to follow the relevant changes and avoid the annoying flood of emails

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
24.8K
installs
464
reviews
3.00 (21)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Mirrorlake Pivot Charts

by Mirrorlake Software

revenue
4811
installs
154
reviews
3.77 (13)

Lots of different pivot tables and charts to analyse, report and manage your issues

Intercom for Jira

by ToolsPlus

revenue
107K
installs
1579
reviews
3.24 (17)

Combine the simplicity of Intercom communication with the power of Jira issue management

Issue Events: Google Calendar integration for Jira

by Appfire

revenue
13.4K
installs
1850
reviews
2.91 (21)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Personal Checklist For Jira Cloud (Free)

by Appbox.ai

revenue
free
installs
402
reviews
3.58 (14)

Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented

Checkout - Procurement for Jira Service Management

by Mumo Systems

revenue
17.4K
installs
226
reviews
3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
14.0K
installs
567
reviews
2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

Extended Schemes for Jira

by Develocenter

revenue
26.6K
installs
260
reviews
3.12 (17)

Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management

Help (a.k.a. Conditions Validator)

by Deviniti

revenue
10.0K
installs
120
reviews
4.00 (11)

Guide users through your workflow with a variety of hints for optimal clarity and user experience

Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)

by codefortynine

revenue
18.9K
installs
1144
reviews
3.67 (12)

Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields

BulkOps Free

by ELFAPP Technologies

revenue
free
installs
1681
reviews
2.12 (34)

BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud

Report Builder: Custom Reports and Dashboards for Jira

by Actonic Products GmbH

revenue
9024
installs
504
reviews
3.21 (15)

Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more

Preview Issue Description

by The Starware

revenue
free
installs
147
reviews
3.82 (11)

Hover on issue key anywhere to see issue description fully formatted

Koji: AI Agents for Confluence and JSM

by Konverso

revenue
18.2K
installs
94
reviews
3.73 (11)

Give superpowers to your teams with AI Agents

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

by Xopero Software

revenue
11.9K
installs
495
reviews
3.91 (10)

The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance

Doublecheck for Jira Service Management

by Accxia-US

revenue
14.0K
installs
126
reviews
3.91 (10)

“Keep Your Internal Comments Internal” - Confirming whether you want to send your comment to a customer

Discord for Jira

by Firnity

revenue
6400
installs
1016
reviews
3.64 (11)

Run Your Entire Jira Flow in Discord: Real‑Time Alerts, One‑Click Tickets, Issue Threads & More

Statuspage for Jira Service Management

by Atlassian

revenue
free
installs
3940
reviews
1.97 (31)

Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

User Management by Toros

by Toros

revenue
2734
installs
146
reviews
2.43 (19)

Mass user deactivation & group assignment. Reduce costs by locating inactive users and bulk delete them at once

Show more

Most Installed Addons

ScriptRunner for Jira

by Adaptavist

revenue
4.08M
installs
38.7K
reviews
3.72 (813)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Jira Misc Workflow Extensions (JMWE)

by Appfire

revenue
1.52M
installs
18.9K
reviews
3.85 (496)

Powerful, all-in-one Jira automation app to customize and expand your workflows

Zendesk Support for Jira

by Zendesk

revenue
free
installs
14.7K
reviews
2.70 (141)

Create a seamless workflow between Zendesk Support tickets and Jira issues and unite your support and engineering teams

Deep Clone for Jira

by codefortynine

revenue
355K
installs
14.0K
reviews
3.55 (126)

Clone projects, issues & epics. Bulk Clone. Copy project templates & recurring tasks. Migrate issues & projects between instances

Status Time Reports Free - Time in Status

by Bloompeak

revenue
free
installs
9996
reviews
3.78 (54)

Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports

Microsoft 365 for Jira (Outlook Email, Teams, Calendar)

by yasoon - Microsoft 365 for Jira

revenue
376K
installs
8596
reviews
3.64 (163)

Connect Jira & JSM with Microsoft Teams, Outlook email, and calendar – full Microsoft 365 integration where work happens

Behaviours - ScriptRunner for Jira Cloud

by Adaptavist

revenue
free
installs
8370
reviews
3.12 (27)

Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave

Extension for Jira Service Management

by Deviniti

revenue
627K
installs
6608
reviews
3.66 (138)

Make sure your request forms include all the information agents need to assist customers better

Email This Issue

by META-INF KFT

revenue
907K
installs
6310
reviews
3.54 (173)

Mail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

Time in Status

by SaaSJet

revenue
110K
installs
5835
reviews
3.57 (155)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

Timepiece - Time in Status for Jira

by OBSS

revenue
200K
installs
4949
reviews
3.81 (232)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

Exalate Connector for Jira, Work Sync & Two-way Integration

by Exalate: Integrations for Jira, Azure DevOps, Zendesk, Salesforce, GitHub, ServiceNow, ...

revenue
513K
installs
4316
reviews
3.41 (191)

Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more

Statuspage for Jira Service Management

by Atlassian

revenue
free
installs
3940
reviews
1.97 (31)

Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

PagerDuty for Jira Cloud

by PagerDuty

revenue
free
installs
3866
reviews
2.91 (30)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

Time to SLA

by Appfire

revenue
364K
installs
3578
reviews
3.84 (218)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

revenue
129K
installs
3545
reviews
3.40 (68)

Scheduling issues in Jira made easy - set up recurring tasks in no time

Slack Integration+ for Jira

by Appfire

revenue
244K
installs
3519
reviews
3.74 (72)

Seamless two-way integration between Slack and Jira to minimize context-switching and simplify workflows

Freshdesk for Jira

by Freshdesk Inc

revenue
free
installs
2994
reviews
2.25 (20)

Integrate Freshdesk tickets with Jira issues to provide a comprehensive outlook for your teams

Backbone Work Sync for Jira (Two Way Issue Sync)

by K15t

revenue
228K
installs
2990
reviews
3.32 (67)

Jira to Jira integration - sync Jira work items across multiple Jira instances

Automation for Jira - Lite

by Atlassian

revenue
free
installs
2853
reviews
3.62 (68)

Automation for Jira - the simple way to automate and extend Jira. Script-free, powerful

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

revenue
330K
installs
2807
reviews
3.53 (42)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Elements Copy & Sync (clone issues, projects and epics)

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
141K
installs
2774
reviews
3.75 (52)

Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

Checklist for Jira (Free)

by Appbox.ai

revenue
free
installs
2578
reviews
3.39 (47)

Powerful Ticket Checklist ✔. ToDo lists, acceptance criteria, definition of done. Use JQL to load templates. Automate at Scale

Easy Issue Templates for Jira

by AppLiger

revenue
32.0K
installs
2319
reviews
3.40 (63)

Create issues swiftly with Jira issue templates. Restore Epics structure, sub-tasks, work items. Fill summary & description | SOC2

Canned Responses Pro Templates for Jira

by Appfire

revenue
152K
installs
2315
reviews
3.75 (103)

Dynamic templates, customizable signatures, and automated actions for efficient service desk teams

Power Scripts - Jira Workflow Automation

by Appfire

revenue
197K
installs
2205
reviews
3.82 (296)

The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

Atlas CRM - Customers and Sales in Jira

by Avisi Apps bv

revenue
97.4K
installs
2117
reviews
3.33 (79)

Get the #1 Native CRM for Jira and JSM. Log Customer Interactions from Gmail & Outlook. Link Issues in Jira to Customers and Sales

External Data for Jira Fields

by codefortynine

revenue
67.8K
installs
1919
reviews
3.92 (84)

Fetch external data to Jira cloud custom fields by REST API, database, MySQL, Postgres, Salesforce, Azure, Oracle, MSSQL, assets

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

revenue
56.8K
installs
1915
reviews
3.81 (62)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Issue Events: Google Calendar integration for Jira

by Appfire

revenue
13.4K
installs
1850
reviews
2.91 (21)

Integrate Google Calendar and Jira to add and manage calendar events directly from the issue details

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

revenue
> 450K
installs
1822
reviews
3.63 (95)

An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Exporter for Jira (Export issues to Excel and CSV)

by Deiser

revenue
72.8K
installs
1723
reviews
2.95 (57)

Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more

Asset Management for Jira (IT Assets & License Manager)

by Asset Management for Jira

revenue
101K
installs
1719
reviews
3.47 (58)

The easiest asset management tool to track your assets and licenses in Jira. Import your assets via CSV, Jamf, Intune or Kandji

BulkOps Free

by ELFAPP Technologies

revenue
free
installs
1681
reviews
2.12 (34)

BulkOps Free helps to bulk create jira users or bulk delete jira users and add users to groups on Jira Cloud

My Requests Extension for Jira Service Management

by Deviniti

revenue
69.3K
installs
1581
reviews
3.52 (31)

Let customers organize My Requests page to find, filter and manage requests with ease

Intercom for Jira

by ToolsPlus

revenue
107K
installs
1579
reviews
3.24 (17)

Combine the simplicity of Intercom communication with the power of Jira issue management

Chat for Jira Service Management

by Appfire

revenue
55.4K
installs
1539
reviews
3.75 (51)

Live chat for Jira Service Management: real-time conversations, fast support request resolution, higher CSAT, WhatsApp integration

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

revenue
41.3K
installs
1477
reviews
3.48 (38)

Provide powerful reports and extended search for your JSM customers

Google to Jira (Gmail, Calendar, Drive, Chrome)

by Infosysta Apps

revenue
14.6K
installs
1423
reviews
3.05 (60)

AI-powered Google to Jira integration. Turn emails, meetings & content into Jira issues/comments using Chrome or Google Workspace

Queues for Jira & JSM

by Deviniti

revenue
83.4K
installs
1417
reviews
3.69 (44)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

Easy Clone for Jira Cloud

by OST Consulting

revenue
15.3K
installs
1220
reviews
3.89 (35)

Clone Epics, Stories, Tasks and clone all issue types with their hierarchies in bulk

ProForma: Forms & Checklist for Jira

by Atlassian

revenue
435K
installs
1191
reviews
3.90 (57)

Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

Actions for Jira Service Management

by Deviniti

revenue
67.8K
installs
1172
reviews
3.76 (33)

Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times

Links Hierarchy - Track Agile Hierarchies' Progress & Status

by Marketplace Expert SL

revenue
73.5K
installs
1146
reviews
3.29 (28)

Full traceability for any type of dependencies with progress roll-up, dependency map, time in status, and analytics at scale

Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)

by codefortynine

revenue
18.9K
installs
1144
reviews
3.67 (12)

Jira integration for the asset management Snipe-IT. Enhance your ITSM & ITAM processes. Manage IT assets directly in issue fields

Mobile for Jira

by Infosysta Apps

revenue
48.4K
installs
1130
reviews
3.39 (52)

An Enterprise Jira Mobile Solution with AI-powered features and 3rd-party app integrations for Android & iOS devices

JEditor - Rich Text Editor for Jira

by Bobronix

revenue
144K
installs
1115
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

by Refined

revenue
396K
installs
1112
reviews
3.70 (36)

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Rewind Backups for Jira

by Rewind

revenue
100K
installs
1068
reviews
3.86 (61)

Automated backup & flexible data recovery for Jira Cloud. Trusted by 25,000+ organizations

view26 Charts and Reports for Jira Service Management

by view26 GmbH

revenue
44.6K
installs
1051
reviews
3.43 (26)

Flexible and Simple Jira Service Desk Reporting. Easy Custom Charts, Dashboards and JSM ITSM Report via Service Management Portal

Templating.app🚀Project Templates & Issue Templates for Jira

by Seibert

revenue
11.8K
installs
1041
reviews
3.83 (64)

Copy & Clone Jira Projects, Boards, Issues! Jira Issue Templates, Project, Description & Subtask Templates w/Permissions ✅ISO27001

Theme Extension for Jira Service Management

by Deviniti

revenue
66.8K
installs
1036
reviews
3.44 (23)

Create a Customer Portal in Jira Service Management that reflects your brand

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

revenue
73.6K
installs
1029
reviews
3.60 (27)

Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)

by SaaSJet

revenue
25.5K
installs
1028
reviews
3.77 (34)

Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type

Discord for Jira

by Firnity

revenue
6400
installs
1016
reviews
3.64 (11)

Run Your Entire Jira Flow in Discord: Real‑Time Alerts, One‑Click Tickets, Issue Threads & More

Mobility for Jira - mobile for enterprise & teams

by Mobility Stream

revenue
102K
installs
991
reviews
2.99 (53)

Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Assets and Inventory Plugin for Jira

by Appfire

revenue
49.5K
installs
985
reviews
3.80 (40)

Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Email&Tasks for Jira Cloud and Gmail Integration

by SaaSJet

revenue
3622
installs
949
reviews
3.38 (8)

Jira & Google integration: create Jira tasks from Gmail & Chrome tabs using AI. Automatically turn emails and meetings into issues

Reminders

by The Starware

revenue
15.5K
installs
907
reviews
3.50 (18)

Coordinate issues with automatic time based notifications

Feature Bundle – Extension for Customer Portal

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
33.4K
installs
897
reviews
3.89 (43)

Make the JSM portal great with customer actions. A new way to self-service, every day

Issue History Collector - See History

by Appfire

revenue
34.6K
installs
881
reviews
3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

Outlook Connector for Jira

by gesesoft

revenue
15.2K
installs
874
reviews
3.26 (27)

Add-In for Microsoft Outlook (2007-2024 and 365) to create issues and comment on issues directly from your e-mails

Assets Discovery

by Atlassian

revenue
0
installs
864
reviews
3.17 (12)

Enterprise network scanning with automated asset and CI discovery and dependency mapping

Revyz Data Manager for Jira (Backup, Deploy, Sandbox)

by Revyz

revenue
205K
installs
857
reviews
4.00 (18)

Data Management for Jira ☁️ - Backup, Restore, Cloud 2 Cloud Copy, Analyze, Audit & Optimize Jira - JSW, JSM, JWM, Assets

SLA Time and Report for Jira

by SaaSJet

revenue
16.5K
installs
841
reviews
3.63 (69)

🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights

Merge Agent for Jira (JSM Queue & Backlog Issue Merger)

by codefortynine

revenue
9270
installs
791
reviews
3.34 (6)

Merge Agent simplifies the process of combining Jira issues and any issue content. Efficient Issue merger for your JSM tickets

Instabug for Jira: Bug Reporting

by Instabug

revenue
free
installs
744
reviews
3.73 (47)

Your users and testers can easily report bugs from your mobile app to Jira

Microsoft Teams Integration+ for Jira

by Appfire

revenue
19.2K
installs
741
reviews
4.00 (1)

Two-way enterprise integration for Microsoft Teams and Jira

Endpoint Central

by ManageEngine

revenue
free
installs
735
reviews
2.50 (10)

Resolve Jira issues at lightning speed with Remote control, Software deployment, Patch management, Asset management, and more

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
free
installs
720
reviews
4.00 (1)

Business-ready service desk reports to streamline ITSM decisions

Menu Gadget

by Akeles Consulting

revenue
free
installs
701
reviews
3.12 (9)

Simple gadget to better organize your filters

Insight Assets Backup & Migration

by Twinit

revenue
36.5K
installs
677
reviews
3.94 (29)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

Agile Tools & Filters for Jira

by eXtensi

revenue
120K
installs
676
reviews
4.00 (26)

Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

Octo - Component version, Subcomponents and Sync for Jira

by Appfire

revenue
18.3K
installs
674
reviews
3.79 (14)

Manage Jira components across projects with cross-project component sync, component versions and releases, subcomponents, and more

Workflow Rules

by Typezoo

revenue
free
installs
650
reviews
3.00 (11)

Using natural language like rules to define condition and validator

Switch User (SU) for Jira

by The Plugin People

revenue
9996
installs
613
reviews
3.93 (26)

Be the user you seek

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

revenue
49.6K
installs
584
reviews
3.22 (38)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

Time Metrics Tracker | Time Between Statuses

by SaaSJet

revenue
6908
installs
582
reviews
3.75 (16)

Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot

Issue Checklist Template and Report

by SaaSJet

revenue
2590
installs
578
reviews
2.69 (16)

📝Create and Customize Recurring Checklist for Definition of Done, Acceptance Criteria and To Do list in Jira

WhatsApp Connector for Jira (Twilio)

by Infosysta Apps

revenue
14.0K
installs
567
reviews
2.95 (19)

The ideal Jira WhatsApp integration, providing optimal omnichannel support to boost customer engagement

SLA PowerBox - On Time Service Delivery

by Almarise

revenue
99.4K
installs
560
reviews
3.40 (28)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

Q Collapse for Jira Service Management

by celix Solutions GmbH

revenue
27.0K
installs
542
reviews
3.43 (21)

Multi-level Queue Structures for a better overview

Elements Connect - helper for custom fields integration

by Elements - Atlassian ITSM Partner of the Year 2025

revenue
free
installs
539
reviews
0.00 (0)

Helper app to bring external data inside Jira issues

revenue
9288
installs
530
reviews
3.22 (28)

Fix your Service Operations and expedite Incident Resolution

STAGIL Assets (Link & Relation Management, JSM Procurement)

by STAGIL by catworkx

revenue
21.3K
installs
521
reviews
3.85 (32)

Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case

Issue Sync - Synchronization for Jira

by Deviniti

revenue
45.8K
installs
509
reviews
3.00 (24)

Boost the cooperation across the teams by syncing issues across multiple Jira instances, regardless of their version and hosting

Outlook Email for Jira (Integration, Templates, Automation)

by yasoon - Microsoft 365 for Jira

revenue
42.2K
installs
505
reviews
3.67 (3)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Report Builder: Custom Reports and Dashboards for Jira

by Actonic Products GmbH

revenue
9024
installs
504
reviews
3.21 (15)

Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more

Response Templates for Jira (Canned Responses) (Free)

by Appbox.ai

revenue
free
installs
501
reviews
3.67 (9)

Create canned response templates, with dynamic variables, respond quickly to tickets, Boost productivity for service desk teams

GitProtect.io for Jira (Backup, Restore&DR, Data Management)

by Xopero Software

revenue
11.9K
installs
495
reviews
3.91 (10)

The only backup solution offering unlimited retention, ransomware protection, and Disaster Recovery, with SOC 2 & ISO compliance

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

revenue
25.4K
installs
475
reviews
3.94 (15)

Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

Surveys for Jira - Jira Customer Surveys

by Appfire

revenue
24.8K
installs
464
reviews
3.00 (21)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Issue Templates for Jira Cloud

by OST Consulting

revenue
4095
installs
463
reviews
3.67 (15)

Summary & Description Templates. Issue Templates, Sub-tasks & Epics Templates, Ticket templates, User stories and Bugs Templates

Smart Issue Templates for Jira

by AppsDelivered

revenue
24.4K
installs
454
reviews
3.89 (51)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

Golive | Test Environment & Release Management for Jira

by Apwide

revenue
32.1K
installs
448
reviews
3.82 (38)

Take control of your Release Management: track, schedule, and orchestrate your environments and deployments

Out Of Office Assistant

by Akeles Consulting

revenue
15.4K
installs
435
reviews
3.67 (18)

Reassign your tasks automatically when you are away

Rich Filters::Service Management Dashboards

by Appfire

revenue
10.5K
installs
424
reviews
4.00 (2)

Smart SLA tracking & Service Management metrics with interactive dashboard gadgets & reports

Perspective | Custom Attributes for Jira

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
4412
installs
424
reviews
3.36 (25)

Transform scattered information into valid context. New perspective, easier interpretation

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

revenue
19.4K
installs
417
reviews
3.04 (32)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Microsoft Intune Importer for JSM Assets

by Pio

revenue
20.9K
installs
417
reviews
4.00 (7)

Import Managed Devices, Discovered Applications, Manufacturers, Models, Operating Systems and Users from Microsoft Intune

Comala Canvas for Jira

by Appfire

revenue
33.6K
installs
411
reviews
3.36 (25)

Your Boards. Your way. Easy-to-use boards let you visually organize any project

Personal Checklist For Jira Cloud (Free)

by Appbox.ai

revenue
free
installs
402
reviews
3.58 (14)

Each Jira user gets a private checklist to manage their tasks better and stay organized. Teams become action oriented

PagerDuty for Jira Server & Data Center

by PagerDuty

revenue
free
installs
386
reviews
2.72 (7)

Extend PagerDuty into Jira Server with Bidirectional Sync

Translation for Jira Service Management

by Deviniti

revenue
17.8K
installs
384
reviews
3.61 (23)

The ultimate tool for multilingual customer support in Jira Service Management

Time in status | SLA | Timer | Stopwatch for Jira DC/Cloud

by JiBrok

revenue
27.7K
installs
368
reviews
3.67 (6)

Track time across various statuses and scenarios(SLA). Resolve diverse situations with a comprehensive toolkit of features

⏳ Issue Scheduler - plan recurring tasks

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
2549
installs
365
reviews
3.38 (8)

Don’t miss anything. Schedule recurring tasks with zero effort – let it be done automatically

PagerDuty for Jira Cloud (EU only version)

by PagerDuty

revenue
free
installs
365
reviews
0.00 (0)

Integrate PagerDuty into Jira Cloud to transform your incident management processes

Lansweeper Integration for Jira Service Management Assets

by Lansweeper

revenue
free
installs
365
reviews
2.50 (4)

Seamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets

JSM Mobile - Service Management Portal

by Infosysta Apps

revenue
12.0K
installs
364
reviews
3.44 (16)

Transform Jira Service Management portal into a mobile app and facilitate your help center accessibility

Revyz Configuration Manager for Jira (Deploy, Sandbox)

by Revyz

revenue
7498
installs
360
reviews
4.00 (4)

Fast, No-code configuration management for Jira Cloud with the added security of config backups

External Data for Jira Fields - Extension

by codefortynine

revenue
free
installs
359
reviews
4.00 (1)

Bring external data search fields & info panels to the issue create screen. Unlock Full Potential of External Data for Jira Fields

VisualScript Reports and Charts for Jira

by SmartDraw Software LLC

revenue
free
installs
350
reviews
3.80 (5)

Jira Reporting for Agile, IT, and Business Teams

Advanced Bulk Edit for Jira (Replace Text & Change Content)

by codefortynine

revenue
7608
installs
338
reviews
3.34 (6)

Bulk Edit thousands of issues at once. Bulk change watchers, summary, description. Replace text. Add comments, custom field values

Issue Sync Pro

by Deviniti

revenue
5502
installs
322
reviews
3.75 (4)

Synchronize issues across multiple Jira instances. Simplify the exchange of information between departments and companies

Lansweeper Integration for Jira

by Lansweeper

revenue
free
installs
314
reviews
4.00 (1)

Enhance Jira issues with Lansweeper IT asset data

ITSM Language Translation for JSM Translate Customer Request

by resolution Reichert Network Solutions GmbH

revenue
7665
installs
311
reviews
4.00 (4)

Automatic translation of customer tickets and agent replies. Boost Jira Service Management with a multi language customer portal

HelpCenter Corrector

by Itransition Group

revenue
free
installs
304
reviews
3.21 (10)

Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar

STAGIL Traffic Lights for Jira

by STAGIL by catworkx

revenue
7029
installs
299
reviews
3.00 (3)

Next level status reporting in Jira - ideal for project reports and assets in your IT Service Management CMDB

Approval Path for Jira

by Warsaw Dynamics

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23.7K
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297
reviews
4.00 (24)

Go beyond Jira’s built-in approval limits - create, automate, and streamline complex approval workflows across all projects

Comment Custom Fields for Jira

by codefortynine

revenue
6434
installs
279
reviews
3.75 (4)

Searchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters

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Take full control of Priorities & Resolutions in JIRA with seamless flexibility, built-in compliance, and effortless management

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The most intuitive scripting app to build workflow automation, UX customization, tool integrations, scripted JQL

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Run Your Entire Jira Flow in Discord: Real‑Time Alerts, One‑Click Tickets, Issue Threads & More

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Clone projects, issues & epics. Bulk Clone. Copy project templates & recurring tasks. Migrate issues & projects between instances

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Streamline your asset management, inventory tracking, and sync this with Jira issues, all in one place

Universal Directories for Jira (Built-In Database)

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Enjoy the ultimate power of your own database in Jira. No integrations required. Keep any data: assets, inventory, HR and more

Traffic-Lights for Jira

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273
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Visualize project management and stakeholder awareness running on your own data center or in the cloud ... focus your attention

Elements Connect - helper for custom fields integration

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Helper app to bring external data inside Jira issues

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Scheduling issues in Jira made easy - set up recurring tasks in no time

Automated User Cleanup & Deactivation for Jira

by Kantega SSO

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2373
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74
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4.00 (1)

Highly configurable, automated/scheduled user management, DORA compliance, user activity scanning and cleanup

Azure AD (Microsoft Entra ID) Importer for JSM Assets

by Pio

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25.4K
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475
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Import Users, Groups, Licenses & more from Microsoft Entra ID into Jira Assets- No scripts. No middleware. No manual updates

Database Importer for JSM Assets

by Pio

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236
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17
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Import data from MySQL, PostgreSQL, Microsoft SQL, Oracle, Aurora MySQL and Aurora PostgreSQL into your JSM Assets

Agile Tools & Filters for Jira

by eXtensi

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676
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Plan, prioritize, and track work at scale with dropdown filters on boards and backlogs & multicolumn Kanban WIP configuration

Reminders

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3.50 (18)

Coordinate issues with automatic time based notifications

Easy Issue Templates for Jira

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Create issues swiftly with Jira issue templates. Restore Epics structure, sub-tasks, work items. Fill summary & description | SOC2

Customer Satisfaction Survey for Jira

by Candylio Software Pte. Ltd.

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3.22 (38)

Empower Your Jira Service Management with Real-Time Insights and Effortless Feedback

Mirrorlake Pivot Charts

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154
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3.77 (13)

Lots of different pivot tables and charts to analyse, report and manage your issues

Real Signature for Jira and JSM (In-Person Signing)

by BDQ

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714
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39
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Collect In-Person signatures drawn on the screen with no accounts or emails required. Field Service Management with Jira and JSM

Actions for Jira Service Management

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Let customers edit their requests with a simple self-service on your Customer Portal and improve resolution times

OnLink - HR and Identity Connectors for Jira & JSM Assets

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156
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Native connectivity from dozens of HR and IAM systems to Jira and Assets

Access Management & Identity Governance for Okta & Azure AD

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220
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Automate employee lifecycle workflows in JSM. Streamline onboarding, offboarding, access requests and access reviews

Custom Fields ++ for Jira

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207
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4.00 (6)

Enhance issues with powerful custom fields

Timepiece - Time in Status for Jira

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200K
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4949
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3.81 (232)

Time tracking reports with metrics like Time in Status, Cycle Time, Lead Time, Issue Age, Resolution Time, etc

JEditor - Rich Text Editor for Jira

by Bobronix

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144K
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1115
reviews
3.18 (57)

Simple yet powerful rich text editor for Jira. Import HTML emails, paste rich contents, create templates and prepopulate fields

SnapAssign - Smart Assignments for Jira

by Snapbytes

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installs
47
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4.00 (5)

Automate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing

Azure Sync for Jira Assets

by Sykora IT s.r.o.

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2906
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79
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3.75 (4)

Easily import Azure resources, EntraID users, groups, and devices into Jira Assets for accurate and up-to-date asset management

Keychain - Delegation for Jira

by OBSS

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673
installs
10
reviews
4.00 (2)

The most comprehensive Jira solution to delegate permissions and approvals & build out of office scenarios

Whistle Willow for Jira and JSM

by Supercharged

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1337
installs
52
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4.00 (3)

Whistleblowing program for your enterprise, live in 5 minutes. Empower reporters to do the right thing in a compliant, trusted way

ScriptRunner for Jira

by Adaptavist

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4.08M
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38.7K
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3.72 (813)

The must-have app for Jira admins of every technical background: the ultimate toolkit for unlimited automation and customisation

Issue History Collector - See History

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881
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3.45 (38)

Jira ticket tracking & monitoring, bug tracking, export ticket history, project statistics, see history of issues

HelpDesk+ AI-Powered Slack Support

by Appfire

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26.6K
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270
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3.58 (7)

Bridge Slack and Jira with conversational ticketing - automate requests and simplify ITSM workflows in one smooth flow

Issue Printer for Jira

by TNG Technology Consulting GmbH

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3045
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26
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4.00 (4)

Print asset stickers & agile cards that link back to Jira issues via QR codes. Create custom print templates using HTML and CSS

EasyTime Automatic Tracker for Jira Time Tracking

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4418
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199
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3.67 (9)

Fully automated time tracking software to match your team's tempo with instant timesheets, budget certainty, and project insights

Jira Misc Workflow Extensions (JMWE)

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1.52M
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18.9K
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3.85 (496)

Powerful, all-in-one Jira automation app to customize and expand your workflows

Outlook Meetings for Jira

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201
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Schedule Microsoft Teams and Outlook meetings in Jira and Jira Service Management. See availabilities and send meeting requests

Torii Importer for JSM Assets

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28
installs
5
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Import Applications, Contracts, Users, Organizations, Roles and Tags from your Torii in less than 5 minutes

SnapMetrics – Real Time Analytics

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installs
65
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4.00 (5)

Track team performance, issue progress, and worklogs in real time with flexible KPIs and advanced reporting in Jira

Ticket AI

by SOLVVision AG

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free
installs
4
reviews
4.00 (2)

Process tickets with Generative AI

SLA PowerBox - On Time Service Delivery

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560
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3.40 (28)

Top-End solution for managing Service Level Agreements in any Jira Application and tracking deadlines like Time to Resolution

AI Vendor Risk Management for Jira

by Multiplier

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1425
installs
21
reviews
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Streamline vendor security assessments. Automate vendor onboarding, risk assessment and security questionnaires - all within Jira

TicketBook - Service Time and Contract Management for Jira

by OBSS

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free
installs
26
reviews
0.00 (0)

Easy usage tracking for ticket counts and service hours

Score for Jira

by evolu software GmbH

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137
installs
36
reviews
4.00 (1)

Priority ranking - effortless using WSJF, RICE, ICE or your own prioritization framework

Smart Forms for Jira (Works in JSM, JWM, JPD & Confluence)

by SaaSJet

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25.5K
installs
1028
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3.77 (34)

Turn Intake Form into Jira Issue: Spread dynamic forms, Automatically Create Issues, Map Form Fields and Assign Issue Type

Time Metrics Tracker | Time Between Statuses

by SaaSJet

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6908
installs
582
reviews
3.75 (16)

Kanban/Agile Metrics: Cycle Time, Lead Time, Resolution Time, Time to Market, Average. Dashboard Gadgets, Histogram, Scatter Plot

Maps, Locations and Territories for Service Desks

by 67 talents

revenue
259
installs
21
reviews
0.00 (0)

View issues on map with addresses and markers and manage field work in Jira Service Management

Queues for Jira & JSM

by Deviniti

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83.4K
installs
1417
reviews
3.69 (44)

Organize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

IT Assets, License - Asset Management for Jira, JSM, ITSM

by DevSamurai

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56.8K
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1915
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3.81 (62)

Jira Assets management to track IT assets: hardware inventory, software licenses & consumables. Assets tracking, discovery, ITAM

Time to SLA

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364K
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3578
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3.84 (218)

Best-selling service level agreement (SLA) tracking app with solid configuration, reporting & search features

Behaviours - ScriptRunner for Jira Cloud

by Adaptavist

revenue
free
installs
8370
reviews
3.12 (27)

Gain Control over Fields, Extend Standard Configurations and Customise how Fields Behave

Teamworkx Issue Picker for Jira

by catworkx GmbH

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14.7K
installs
186
reviews
2.55 (11)

Pick and link issues based on predefined JQL and link type including the copy of field values and various display options

Exalate Connector for Jira, Work Sync & Two-way Integration

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513K
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4316
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3.41 (191)

Two-way Jira work item sync. Set up Jira to Jira integration or sync Jira & Azure DevOps, Salesforce, ServiceNow, Zendesk & more

Mobility for Jira - mobile for enterprise & teams

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102K
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991
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Resolve tickets faster with a mobile solution for Jira and Jira Service Management Portal - supports iOS, Android, tablet and Mac

Smart Issue Templates for Jira

by AppsDelivered

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24.4K
installs
454
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3.89 (51)

Customize Templates & Multilevel Structures. Save time with automation - Post function and API. Add checklists, tags, variables

STAGIL Issue Templates & Scheduler

by STAGIL by catworkx

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5634
installs
205
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3.88 (8)

Create issues and subtasks in bulk from templates, use template scheduler or create and link multiple issues from your workflow

Awesome custom fields for JSM

by Seibert

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free
installs
259
reviews
4.00 (1)

Use interactive custom fields directly in the JSM request form or in read-only mode for portal view

Backbone Work Sync for Jira (Two Way Issue Sync)

by K15t

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228K
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2990
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3.32 (67)

Jira to Jira integration - sync Jira work items across multiple Jira instances

Group Sign-Off: parallel Multi-Approvals

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23.6K
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228
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3.90 (39)

Easy approvals of multiple deciders or their representatives by delegation without the necessity of workflow changes

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101
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4.00 (3)

Salesforce Connector for Jira. Two-Way integration for seamless communication, enhanced visibility, and less manual effort

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4744
installs
261
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3.50 (6)

Jira ClickUp Integration: Auto-Sync Tasks with Jira Work Items, Statuses, and Comments. 2-Way Sync. Premium Migration Feature

Time in Status

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110K
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5835
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3.57 (155)

🏅 Get Jira Time in Status Reports, Assignee Time, Average Time. Status Group: Lead Time, Cycle Time. Dashboards. Sprint Velocity

STAGIL Assets (Link & Relation Management, JSM Procurement)

by STAGIL by catworkx

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521
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3.85 (32)

Flexible relationship platform to build custom data models, automate procurement workflows, and scale across any business use case

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3696
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190
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3.25 (4)

Jira <-> Hubspot Integration: Convert HubSpot Tickets and Deals into Jira Tickets. Works with Jira Cloud and Jira Data Center

SLA Time and Report for Jira

by SaaSJet

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16.5K
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841
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3.63 (69)

🏅High-performance SLA & OLA management: robust automation, multi-project tracking, and detailed reports with time to SLA insights

Comment Custom Fields for Jira

by codefortynine

revenue
6434
installs
279
reviews
3.75 (4)

Searchable comment fields for Jira & JSM reports. Easily use comment count, first & last comment in JQL searches or JSM filters

Surveys for Jira - Jira Customer Surveys

by Appfire

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464
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3.00 (21)

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

Intercom for Jira

by ToolsPlus

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107K
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1579
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3.24 (17)

Combine the simplicity of Intercom communication with the power of Jira issue management

VisualScript Reports and Charts for Jira

by SmartDraw Software LLC

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free
installs
350
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3.80 (5)

Jira Reporting for Agile, IT, and Business Teams

Raley Email Notifications for Jira & JSM

by Inversion Point LLC

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19.4K
installs
417
reviews
3.04 (32)

Send professional Email and Slack notifications to your customers and colleagues with exported PDF issues

Deliver - Budget, Timesheets & Cost Tracker for Jira

by Mindpro

revenue
873
installs
132
reviews
3.78 (31)

Plan, track, and manage your project costs, expenses, budget, and team timesheets with a flexible solution for Jira

Switch to User and Delegating SU for Jira

by JiBrok

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614
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56
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4.00 (2)

Log into Jira as another user with Jira sudo. Admins can delegate this functionality

Groupee - Smart Group Assignment for Jira

by White Software

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2376
installs
31
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0.00 (0)

Auto-distribute Jira issues fairly across your team with intelligent workload balancing

Checkout - Procurement for Jira Service Management

by Mumo Systems

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17.4K
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226
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3.84 (12)

All-in-one Catalog - Web shop, Procurement & Asset Manager for Jira Service Management

Smart AI for Jira

by Infosysta Apps

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638
installs
178
reviews
3.58 (7)

Unleash AI Power in Jira – AI Jira Ticket Creation, Smart Issue Analysis & Boost Workflow

Microsoft Teams for Jira & JSM (Helpdesk, Jira boards)

by yasoon - Microsoft 365 for Jira

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Connect Microsoft Teams conversations and chats with Jira issues; create and manage tickets via the Jira Service Management portal

Status Time Reports Free - Time in Status

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Limited but free version of Status Time Reports app. Generate various time in status/assignee, cycle time and lead time reports

Service Desk Reporter

by OBSS

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0
installs
37
reviews
4.00 (3)

Detailed lists or grouped Success Ratio reports on Jira Service Desk SLA Metrics

Ping Phone SMB

by PingPilot

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4650
installs
3
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0.00 (0)

Ping Phone - Simple / Smart / Secure

Freshdesk by Freshworks

by Freshworks

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100
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3.00 (3)

Seamlessly link Jira issues to Freshdesk tickets and enable two-way updates for efficient collaboration

Graphy - Custom Charts, ITSM Reports, Dashboards (JSM, Rovo)

by Mindpro

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250
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Pre-built ITSM Metrics, Custom Charts, and Rich Filters for IT, Ops, and Support teams build cross-project reports powered by Rovo

Enterprise Mail Handler for Jira (JEMH)

by The Plugin People

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1822
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An enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Elements Copy & Sync (clone issues, projects and epics)

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Automatically clone and sync Jira issues and projects. Streamline your processes: issue escalation, epic copy, or project cloning

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4.00 (1)

Flexible two-way Jira Github integration: connect, sync, and automate your integrations using simple code. Jira Github sync app

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> 0
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4.00 (3)

Zendesk Jira integration for seamless support & development collaboration. Sync Zendesk tickets with Jira work items in real time

Azure DevOps Connector for Jira (Azure DevOps Integration)

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4.00 (3)

Real-time Jira Azure DevOps integration. Sync Work Items between Jira & Azure DevOps. No-downtime Azure DevOps <> Jira migration

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Two-way Salesforce Jira integration. Sync Jira Work Items & Salesforce Cases to align customer-facing teams & back office

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Real-time Jira ServiceNow integration. Sync work items in Jira & ServiceNow incidents & other entities automatically

Exporter for Jira (Export issues to Excel and CSV)

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1723
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Export Jira work items & metadata (transitions, comments, attachments) to Excel & CSV for third-party reports, migrations, more

Report Builder: Custom Reports and Dashboards for Jira

by Actonic Products GmbH

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9024
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504
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3.21 (15)

Easy to build custom reports on project progress, ITSM performance, sprint reviews, time in status, workload dashboards, and more

External Data for Jira Fields - Extension

by codefortynine

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359
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Bring external data search fields & info panels to the issue create screen. Unlock Full Potential of External Data for Jira Fields

Email&Tasks for Jira Cloud and Gmail Integration

by SaaSJet

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Jira & Google integration: create Jira tasks from Gmail & Chrome tabs using AI. Automatically turn emails and meetings into issues

Out Of Office Assistant

by Akeles Consulting

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435
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3.67 (18)

Reassign your tasks automatically when you are away

Elements Overview - display related work in custom views

by Elements - Atlassian ITSM Partner of the Year 2025

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1274
installs
119
reviews
4.00 (1)

Display key work data where it matters most. Accelerate investigations for support teams and provide customers with transparency

Skills for Jira (Basic Edition)

by Totem Dev

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68
installs
6
reviews
0.00 (0)

Keep track of skills and knowledge in your organization and match tasks with the right expert

Sync - Azure AD (Entra), Okta, OneLogin attributes for Jira

by Mindpro

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5209
installs
161
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4.00 (22)

Sync and display user attributes from Entra ID (Azure AD), Okta (and more) across Jira projects, issues, or JSM portal

ITSM Reports - Charts, Graphs, and Dashboard Gadgets for JSM

by Appsvio - Partner of the Year in ITSM App Solutions

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free
installs
720
reviews
4.00 (1)

Business-ready service desk reports to streamline ITSM decisions

AWS Importer for JSM Assets

by Pio

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1497
installs
26
reviews
4.00 (1)

Import AWS Cloud Services (EC2 Hosts, EC2 Instances, EC2 Lambdas, EC2 ECR Repositories, more...) in less than 5 minutes

Quick Sketch - Image Editor for Jira

by Transition Technologies PSC

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installs
198
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4.00 (8)

Quickly create and sketch on image attachments directly on Jira Issues

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installs
187
reviews
3.95 (17)

Make Jira faster and delightful to use by bringing the power of Jira to Slack

Refined Sites for JSM (Theme ITSM, HR, Help & Service Desks)

by Refined

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330K
installs
2807
reviews
3.53 (42)

Build fully customized, themed help desks and service centers with Jira Service Management (JSM) — no coding required

Lux ⚡️Smart Automation Suite for No-Code Actions & Workflows

by Seibert

revenue
free
installs
6
reviews
0.00 (0)

Automate Jira with no-code workflows and actions. Instant results, seamless integration, Runs on Atlassian

Filter Catalog

by Medeu IT

revenue
29
installs
1
reviews
4.00 (3)

Find, edit, and manage Jira filters with ease — bulk operations, hierarchy view, and advanced search

Outlook Email for Jira (Integration, Templates, Automation)

by yasoon - Microsoft 365 for Jira

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42.2K
installs
505
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3.67 (3)

Most advanced Microsoft Outlook plugin for Jira. The integration connects Jira issues to Outlook emails in Microsoft 365 and more

Raley Bookman - Assets Reservation From JSM Portal

by Inversion Point LLC

revenue
45
installs
10
reviews
0.00 (0)

Provide seamless Booking experience from your JSM Portal

ReadyCloud - IT Asset Retrieval for Jira

by READYCLOUD

revenue
free
installs
7
reviews
0.00 (0)

Get Your IT Assets Back with Only a QR Code

Zoho Desk for Jira

by MYBytes

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1855
installs
115
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3.86 (7)

Seamlessly integrate Zoho Desk and Jira to enhance visibility and collaboration between support and development teams

Advanced Portal Reports for Jira Service Management

by Nemetschek Bulgaria

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1477
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3.48 (38)

Provide powerful reports and extended search for your JSM customers

Translation for Jira Service Management

by Deviniti

revenue
17.8K
installs
384
reviews
3.61 (23)

The ultimate tool for multilingual customer support in Jira Service Management

Insight Assets Backup & Migration

by Twinit

revenue
36.5K
installs
677
reviews
3.94 (29)

Backup and migration solution for your Insight Assets with ability to restore objects in Jira issues

Feature Bundle – Extension for Customer Portal

by Appsvio - Partner of the Year in ITSM App Solutions

revenue
33.4K
installs
897
reviews
3.89 (43)

Make the JSM portal great with customer actions. A new way to self-service, every day

Salesforce (CRM) Importer for JSM Assets

by Pio

revenue
1368
installs
26
reviews
0.00 (0)

Import Accounts, Contacts, Leads, Opportunities, Campaigns, Partners and more from Salesforce (CRM) into your JSM Assets

CLI for Jira

by The Starware

revenue
179
installs
33
reviews
0.00 (0)

You can access all the power of Jira from the command line

Secure Attachment Transfer

by Twinit

revenue
369
installs
40
reviews
0.00 (0)

Send attachments to Jira issues and Assets objects on the same or another instance

AutoPage (Creates pages in Confluence with Jira issues)

by Seibert

revenue
6472
installs
218
reviews
4.00 (13)

Automated page creation with Jira and Confluence integration synced live. Create Confluence page from Jira issue automatically

Announcement Feeds - Smart Banners

by Almarise

revenue
301
installs
9
reviews
4.00 (2)

Jira Announcements, Banners, Notifications & Messages for Large Jira & Service Desk Installations

Theme Extension for Jira Service Management

by Deviniti

revenue
66.8K
installs
1036
reviews
3.44 (23)

Create a Customer Portal in Jira Service Management that reflects your brand

Recent Requests for Jira Service Management

by Modus Create Labs

revenue
free
installs
11
reviews
0.00 (0)

See reporter's past requests instantly in JSM. Boost agent efficiency

My Requests Extension for Jira Service Management

by Deviniti

revenue
69.3K
installs
1581
reviews
3.52 (31)

Let customers organize My Requests page to find, filter and manage requests with ease

Project Administration Access

by Medeu IT

revenue
8
installs
2
reviews
4.00 (1)

Make your Jira stable and compliant by controlling project admin permissions — no more risky changes

Comment Toolkit for Jira

by VECTORS

revenue
free
installs
46
reviews
0.00 (0)

Easily label, filter, and search Jira comments to streamline long threads and boost communication

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