Nuvriqo
Nuvriqo builds Jira Service Management apps for teams that support many clients: managed service providers, IT outsourcers and internal service desks with several business units. Our apps handle the communication work that usually ends up as dozens of fragile automation rules: major incident alerts, customer follow-ups and approvals. Every app runs on Atlassian Forge, and we're based in Ireland with direct support from the people who build the apps.
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Nuvriqo Customer Insights for Jira Service Management
by Nuvriqo
Find the recurring issues behind each customer's tickets, see what's changing and share a reviewed report in the portal
Go to AddonNuvriqo Attachment Renamer for Jira
by Nuvriqo
Rename Jira attachments quickly without downloading and re-uploading files
Go to AddonAuto Follow-Up & Auto-Close for Jira Service Management
by Nuvriqo
Remind customers who go quiet and close stale requests automatically, with one rule screen instead of dozens of automation rules
Go to AddonMajor Incident Alerts for Jira Service Management
by Nuvriqo
Notify each client's contacts about P1/P2 incidents by SMS and email, straight from the Jira Service Management ticket
Go to AddonSmart Approval Manager for Jira Service Management
by Nuvriqo
Route JSM approvals to the right people automatically, with reminders and a portal queue
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