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TheLoops Co-pilot

TheLoops is an AI-driven intelligent support operations platform that helps customer support and CX teams work faster and smarter. It uses AI agents to provide real-time insights, automate workflows like tagging and routing, predict support outcomes (e.g., CSAT), and boost agent efficiency within the tools teams already use. The platform integrates with systems like Zendesk, Salesforce, Intercom, and Jira, offering actionable intelligence, automated quality assurance, and knowledge generation to reduce resolution time, improve performance, and enhance customer experience.