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Zendesk, a leading Customer Experience and Support Platform, is rapidly growing and looking for motivated individuals to join its software sales team, specifically in an inbound sales role. Candidates need no prior experience but should have a strong interest in technology sales and be willing to excel in a goal-oriented environment. Key responsibilities include engaging with various prospects, qualifying leads, and managing a robust sales pipeline for the ASEAN market. Ideal candidates should have at least two years of sales experience, strong communication skills, and proficiency in English and Bahasa. Zendesk values a high-performance culture, promoting diversity and inclusion, and offers a hybrid work model allowing flexibility while maintaining collaboration among team members.

Zendesk is looking for a Senior Sales Manager to lead its SMB sales team based in Singapore, targeting the Greater China, Hong Kong, Taiwan, and South East Asia markets. The ideal candidate should possess native-level Mandarin fluency and at least 7 years of sales experience, including a minimum of 4 years in a sales management role, particularly in the SaaS sector. The Senior Sales Manager will be responsible for driving revenue growth, leading a team of sales professionals, and mentoring team members to exceed sales targets while fostering a collaborative culture. This role involves analyzing market trends, engaging with C-level executives, and utilizing data-driven insights to improve sales processes. Candidates must also show a proven track record of meeting quotas and demonstrate strategic thinking and strong operational discipline.

Zendesk is seeking a full-time leader for its Employee Relations (ER) team based in Singapore as part of a strategic initiative to enhance proactive ER practices. The role involves managing regional ER strategies, addressing employee concerns, and collaborating with various stakeholders, including HR and legal teams, to navigate grievances and disciplinary actions. The successful candidate should have extensive experience in ER and labor law across the APJ region, excellent interpersonal skills, and a proactive problem-solving approach. This position includes hybrid work flexibility, with expectations to work in the office part of the week. Additionally, Zendesk emphasizes diversity, equity, and inclusion in its hiring practices and workplace environment.

The AI Specialist, Customer Success role at Zendesk focuses on driving customer success through the adoption of advanced AI solutions. This position aims to ensure that customers achieve significant business outcomes from their investments in Zendesk products, working with various levels within customer organizations, from CXOs to operational teams. Key responsibilities include managing customer engagement, promoting AI adoption, and collaborating with internal teams to enhance the value realized by customers using Zendesk's AI tools. Candidates should have extensive experience in customer success roles, particularly within enterprise technology, and possess strong interpersonal skills to foster relationships across different organizational levels. The role offers a hybrid work environment and emphasizes Zendesk’s commitment to diversity and inclusion in the workplace.