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Zendesk is looking for a Senior Sales Manager to lead its SMB sales team in Singapore, focusing on the Greater China, Hong Kong, Taiwan, and Southeast Asia markets. This role requires a seasoned sales leader who can inspire and develop a team of sales professionals while driving revenue growth in a competitive landscape. Candidates must have native-level Mandarin fluency, extensive sales management experience, and a proven track record in achieving sales quotas, ideally within the SaaS sector. The position involves engaging with C-level stakeholders, analyzing market trends, and collaborating with cross-functional teams to enhance customer experiences. Zendesk promotes an inclusive work culture and is committed to global diversity and equity in the workplace.

Zendesk is seeking an Account Executive with a successful B2B sales background to help grow its Commercial account base in the Greater China Region. The role involves building relationships with new customers, expanding existing partnerships, and developing innovative strategies to drive revenue growth. Key responsibilities include managing customer satisfaction, identifying upsell opportunities, and leading complex sales cycles. The ideal candidate should possess a BA/BS degree, at least three years of relevant sales experience, bilingual skills in English and Cantonese/Mandarin, and expertise in navigating intricate sales processes. Zendesk promotes flexibility in working arrangements, prioritizes diversity, and provides an inclusive work environment.

Zendesk for Startups is dedicated to supporting emerging companies in enhancing customer experiences through Zendesk products while partnering with a variety of startups globally. The Senior Partner Manager for Startup Partnerships will focus on expanding Zendesk's influence among startups in the APAC region by building strategic alliances with venture capital firms and tech partners. This role involves fostering relationships, managing startup applications, providing support during onboarding, and leading cross-functional collaboration to optimize the go-to-market strategy. Candidates should possess a minimum of seven years of experience, ideally in B2B SaaS, with strong knowledge of the startup ecosystem in the region. The position offers a chance to impact the startup landscape while promoting diversity and inclusion within Zendesk's work environment.

Zendesk is seeking a leader for its Employee Relations (ER) team in Singapore during a pivotal moment for the department, which is transitioning from a reactive to a proactive model. The role involves managing regional ER strategies, addressing employee concerns, and supporting organizational changes in collaboration with HR and legal teams. Key responsibilities include leading the local ER team, advising on employee relations issues, and implementing strategies that align with business goals. Candidates are expected to have extensive experience in labor law across APJ, exceptional interpersonal skills, and a proactive, solutions-oriented approach. The position also promotes a hybrid working model that combines in-office participation with remote flexibility, fostering a culture of diversity and inclusion.