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Zendesk is looking for an Incident and Escalations Specialist to improve customer experience and manage incident resolution processes in the Philippines. Key responsibilities include managing advanced service delivery issues, empowering customer advocates, and reviewing incident tickets for continuous improvement. The role requires effective communication of technical issues to non-technical customers, and the ability to collaborate across various departments while developing training and documentation for incident handling. Basic qualifications include a Bachelor's degree in a related field, experience in technical support and incident management, and strong communication skills. This hybrid position necessitates some on-call time and adherence to a shifting schedule.

Zendesk is seeking an Accounts Payable Intern for its Finance Shared Services team in Manila, offering a chance to start a finance career while earning hands-on experience. The intern will be responsible for tasks such as monitoring expense receipts, coordinating with stakeholders to facilitate check releases, and providing customer service for inquiries related to invoices in their system. Candidates should be currently enrolled in a BS Accountancy or related business course and be willing to complete at least 300 hours in the office, demonstrating strong communication and multitasking abilities. Zendesk promotes a hybrid work environment, requiring some in-office attendance while allowing remote work flexibility. The company is committed to diversity and inclusion, ensuring equal employment opportunities for all applicants.

Zendesk is seeking a RevOps Deal Support Sr. Specialist to enhance commercial success by driving deal velocity and ensuring compliance within a collaborative team. The role involves processing sales orders, providing guidance on contract compliance, and troubleshooting sales-related inquiries while collaborating with cross-functional teams. Ideal candidates should have 2-4 years of experience in sales operations, demonstrate proficiency in CRM tools like Salesforce, and possess strong organizational and communication skills. Preferred qualifications include experience with billing platforms and a background in B2B SaaS business models. The position offers a hybrid work model, allowing flexibility while requiring some in-office attendance, and Zendesk is committed to fostering diversity and inclusion in the workplace.

Zendesk is seeking a RevOps Deal Support Sr. Specialist to join their team, contributing to the company's commercial success by driving deal velocity and ensuring compliance in sales operations. The role involves processing sales orders, collaborating with various cross-functional teams, and providing expert guidance to the sales team on contract compliance and deal structures. Candidates should possess 2 to 4 years of relevant experience within the BPO, IT, or software industry, as well as proficiency in CRM tools, particularly Salesforce, and a strong attention to detail. Preferred qualifications include experience with billing platforms like Zuora and a background in B2B SaaS business models. The position allows for a hybrid work experience, blending in-office collaboration with remote flexibility, and Zendesk is committed to fostering a diverse and inclusive workplace.

Zendesk is seeking a motivated Digital Sales Representative to join a new team focused on enhancing customer experiences for their software products. The ideal candidate should possess a proven sales track record, preferably in the Software/SaaS sector, and will be responsible for managing inbound leads, resolving customer inquiries, and conducting product demonstrations. This position requires excellent communication skills, a passion for Zendesk technology, and the ability to thrive in a fast-paced environment. The role is hybrid, requiring in-office attendance three days a week for training and team collaboration. Zendesk promotes inclusivity in the workplace and is committed to providing reasonable accommodations for candidates with disabilities.