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Zendesk is hiring a Corporate Account Executive to grow its corporate SaaS customer base and deepen relationships by aligning solutions to customers’ goals. The role focuses on top-line revenue growth through acquiring new customers, expanding existing accounts, cross-selling, and leading competitive sales cycles with value-based selling. You will build and manage a robust Salesforce pipeline, provide regular forecasts, and collaborate cross-functionally to refine sales strategies and hit KPIs. Qualifications include a BA/BS or equivalent, 2+ years in B2B SaaS sales or solution engineering with a proven track record of meeting or exceeding targets, strong prospecting and negotiation skills, and familiarity with Salesforce, Outreach, and Clari. The position is hybrid with part in-office work, Zendesk emphasizes inclusion and fairness, AI may screen applications per policy, and accommodations are available for applicants as needed.

Zendesk is hiring an SMB Account Executive to grow its SMB SaaS customer base by hunting new opportunities, closing deals, and building cross-functional relationships that align product value with customers’ goals. The role focuses on driving top-line revenue through new customer acquisition and account expansion, nurturing relationships for retention, cross-selling, using data and customer intent to prospect, and maintaining a robust Salesforce-based pipeline with accurate forecasts and KPIs. Requirements include a BA/BS or equivalent, at least 2 years in B2B SaaS sales or solution engineering with a proven track record of exceeding targets, strong deal-making and outreach skills, an entrepreneurial mindset, experience with territory plans, and familiarity with tools like Salesforce, Outreach, and Clari. Zendesk’s mission is to power exceptional customer service and meaningful human connections, supported by a hybrid work model with global offices and remote options. The company is an equal opportunity employer, may use AI in screening per its policies, and offers accommodations for applicants with disabilities.

Zendesk is hiring an Account Executive to grow its Commercial account base, own the full sales lifecycle, and bring innovative solutions—especially Generative AI—to new and existing customers. The role focuses on driving top-line revenue, prospecting and closing deals, managing relationships for satisfaction and retention, and acting as a strategic advisor to C-suite and VP executives on the value of Zendesk’s AI-powered platform. You’ll identify cross-sell opportunities, use data insights to improve new business conversion and client retention, and lead complex, value-driven sales cycles to exceed quarterly and annual revenue goals. Requirements include a BA/BS or equivalent, at least four years in B2B SaaS sales or solution engineering with a proven track record, UK/Ireland market experience, end-to-end deal management, C-level engagement, AI/ML fluency, and familiarity with Salesforce, Clari, and Gong, plus willingness to travel. Zendesk promotes a hybrid work model, global diversity and inclusion, and notes that AI or automated decision systems may be used to screen applications; they are an AA/EEO/Veterans/Disabled employer and offer accommodations for applicants with disabilities.

Zendesk is seeking a Manager for its Internal Audit team to report to the VP of Internal Audit and enhance the company's audit function. The role involves overseeing financial compliance, particularly with regulations such as Sarbanes-Oxley (SOX) and GAAP, and conducting audits across various areas of risk. Responsibilities include developing annual audit plans, managing a global SOX compliance program, and collaborating with stakeholders to address risk gaps. The ideal candidate should have at least 10 years of experience in internal audit or a Big 4 audit firm, possess relevant certifications, and have strong leadership and communication skills. Zendesk supports a hybrid work model and emphasizes diversity, equity, and inclusion in its hiring practices.

Zendesk is seeking a dedicated Account Executive to drive growth in their Commercial account base, focusing on B2B sales in the SaaS landscape, particularly leveraging AI technologies. The role involves managing the full sales cycle, building customer relationships, and developing innovative strategies for acquiring new clients and expanding existing partnerships. Candidates should possess a strong background in sales, experience with C-level executives, and a solid understanding of AI principles. Key responsibilities include generating new business opportunities, nurturing client relationships, and exceeding revenue goals. Zendesk promotes a hybrid working model and is committed to diversity, equity, and inclusion in the workplace.

Zendesk is seeking a Director of Manager Enablement to transform leadership within the company, aiming to improve managerial effectiveness and create extraordinary customer experiences. The role will focus on redefining management practices in a high-growth, global setting, emphasizing the importance of leadership to drive business impact and accountability. Key responsibilities include leading a global manager acceleration agenda, designing transformative experiences, and fostering a culture of accountability among managers. The ideal candidate should possess a strategic mindset, hands-on experience in scaling programs, and the ability to influence senior leadership while thriving in complex environments. Ultimately, this position presents an opportunity to shape the future of management at Zendesk, contributing to its mission of connecting businesses with their customers.

Zendesk is seeking a German-speaking Technical Support Engineer who excels in providing technical assistance across various communication channels, including live chats, emails, and video calls. The ideal candidate should have over four years of technical support experience, be fluent in both English and German, and possess excellent customer service and communication skills. This role emphasizes empathy and resourcefulness, with a focus on resolving customer issues and empowering users through knowledge sharing. Zendesk promotes a hybrid working model, allowing employees the flexibility to work from home and in the Lisbon office part-time. The company values diversity and inclusivity, ensuring equal opportunity for all applicants and employees.