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The job is for a Senior Fullstack Engineer at Zendesk AI Agents, working on frontend and backend with cross-functional collaboration to deliver fast, reliable features and a strong user experience. You’ll be at the forefront of AI product development, responsible for building, testing, and rapidly iterating to scale to Zendesk’s massive user base. Responsibilities include maintaining and developing the platform with TypeScript and React, proposing architectural improvements, modularizing components, building user-friendly frontend apps for conversation design and automation, and staying current with tools and best practices. The ideal candidate is a communicative, product-minded engineer with strong TypeScript/React skills (or similar), a testing-first mindset, performance awareness, and a willingness to mentor others and continuously learn. Success is measured by contributions to frontend architecture and performance, shipping features that solve real customer problems, and influencing product direction, all within Zendesk’s inclusive, hybrid-work culture that may use AI in screening and which provides accommodations for applicants with disabilities.

The Partner Sales Executive role at Zendesk in the EMEA region is responsible for building, operationalizing, and owning a partner-led plan in the territory, recruiting and onboarding partners, and ensuring they achieve revenue and profitability growth in line with Zendesk’s strategy while coordinating with Zendesk Direct Sales. Daily duties include building a powerful partner ecosystem aligned with GTM priorities, achieving partner sales targets across new business and expansion, assessing partner capacity and filling gaps with new partners, and enabling partners on Zendesk value propositions, products, and enablement tools. You will develop joint business plans with top partners, review progress quarterly, take remedial actions for performance gaps, align regional sales with partners, and act as a liaison to help partners close opportunities and facilitate GTM activities with the sales team and marketing for top-of-funnel pipeline. You will provide excellent partner experience, support across functions, track sales opportunities in CRM, drive partner revenue generation, ensure adherence to Zendesk sales methodology, maintain a strong new business pipeline, conduct discovery calls/demos, and serve as a Zendesk Partner Program ambassador. Qualifications include a bachelor’s degree, 5+ years B2B software/SaaS sales with quota carrying experience, strong prospecting and time management, excellent communication and interpersonal skills, ability to work with C-level stakeholders, knowledge of sales methodologies and BI/tools, fluency in English (Nordic/Benelux a plus), and Zendesk’s commitment to diversity, equal opportunity employment, hybrid work flexibility, and accommodations for applicants with disabilities.