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Zendesk in Copenhagen is hiring a Senior Software Engineer for the Vikings team to architect, build, and evolve full-stack features powering the Help Center, with a focus on conversational AI, upgrading the theming platform and its templating APIs. You’ll lead efforts to create a new Help Center experience centered on an AI agent-first approach, shape the theming platform for both coding and non-coding customizations, and mentor teammates while communicating complex decisions clearly to stakeholders. Required qualifications include 4+ years in full-stack or frontend roles, strong JavaScript framework and build-tool knowledge, solid systems design experience, and a track record of delivering content at web scale with high availability, plus a collaborative ownership mindset. Preferred qualifications include a CS degree, experience running high-volume environments, container orchestration with Docker/Kubernetes and AWS, familiarity with modern JS frameworks, themeable platforms, and open-source contributions. The tech stack features Ruby on Rails microservices, frontend in JavaScript/TypeScript/React, data stored in AWS Aurora MySQL, Kafka for event streaming, and deployments on Kubernetes and AWS, and Zendesk highlights a hybrid work model, commitment to diversity and inclusion, and AI-driven screening with accommodations for applicants.

Zendesk is seeking a Commercial Account Executive for Denmark to expand its footprint in the 250–1,500 employee commercial segment with its AI-powered CX platform, and Danish and English fluency are essential. The role involves owning the full sales cycle from prospecting to closing, developing new business, building pipelines, growing and retaining existing accounts, and articulating the value of Zendesk’s AI-first solutions to drive business transformation. You will engage executive stakeholders, build ROI-focused business cases, leverage AI-enabled sales tools, and collaborate with Solution Consulting, Marketing, Customer Success, and Partner teams to deliver seamless, customer-centric experiences. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market sector, a proven track record of meeting or exceeding quotas, strong Danish and English communication skills, CRM experience (Salesforce preferred), and familiarity with AI, automation, and modern CX concepts (with MEDDPICC-style selling). The role is based in Denmark and can be hybrid or fully remote, and Zendesk emphasizes an inclusive culture with equal opportunity employment, potential AI screening of applications, and accommodations for disabilities.

Zendesk is offering a 3-month paid, full-time Student Developer internship in Copenhagen, Denmark, from July to early October 2026, with the possibility of a full-time role after completion. In this role, you’ll pair with experienced engineers, ship code to production, instrument changes with metrics and distributed tracing, and gain hands-on experience with real-world challenges while focusing on building applications. You will develop skills in problem-solving, writing reliable and maintainable code, collaborating across time zones in an agile environment, and participating in intern volunteering activities. Basic qualifications include being enrolled in a Computer Science or related degree (penultimate year preferred), basic coding skills in at least one language, eligibility to work in Denmark (no visa sponsorship), and residence in Copenhagen for the duration. Zendesk emphasizes diversity and inclusion, offers a hybrid work arrangement with some in-office time, notes that AI or automated decision systems may screen applications, and is an equal opportunity employer with accommodations available on request.