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Zendesk’s Copenhagen office is hiring a Frontend Engineer for the Knowledge team to build AI-powered, customer-facing knowledge management features using React and TypeScript in a modern stack, focusing on reliability and strong user experiences. The role involves developing frontend features, collaborating with ML scientists and product teams to add AI capabilities, participating in agile processes, and ensuring usability, accessibility, and performance. Candidates should have 3+ years of frontend experience with React/JavaScript/TypeScript, a solid understanding of software design and service-oriented architectures, familiarity with Ruby on Rails or Node.js and REST/GraphQL APIs, and strong communication skills; experience with AI-related frontend features is a plus. Preferred qualifications include a degree in CS or related field, experience with event-driven architectures, content management systems, cloud deployment (Docker, Kubernetes, AWS), observability tools, and prior AI/LLM frontend work. The role offers a hybrid onsite/remote arrangement, a diverse and inclusive culture, and Zendesk’s commitment to fair hiring with AI screening and accommodations, with the tech stack spanning React/JS/TS on the frontend, Rails/Node/GraphQL/REST on the backend, AWS/Kubernetes/Docker for infrastructure, and data tools like MySQL, Redis, Elasticsearch, Aurora, and S3.

Zendesk is seeking a high-performing Enterprise Account Executive to drive Norway enterprise growth, targeting new logos and multi-year CX and AI transformation opportunities using AI-powered solutions like AI Agent, Copilot, QA, and CCaaS. You will build strategic account plans, lead complex, multi-stakeholder sales cycles across business, IT, operations, procurement, and executives, and expand existing customers through adoption of Zendesk’s AI platform as part of broader CX transformation programs. The role requires multi-year enterprise SaaS sales experience, success in long-cycle, high-value deals, Norwegian and English fluency with executive presence, a strong understanding of AI/automation for large enterprises, and experience with AI sales tools/CRM and ROI business-case development, plus cross-functional collaboration and a self-driven, adaptable mindset; travel to Norway for in-person meetings is essential. The position can be based remotely or in a hybrid setup within Denmark, with regular travel to Norway for customer engagement. Zendesk emphasizes equal opportunity, hybrid work, and a commitment to diversity and inclusion, including accommodations for applicants with disabilities and AI-driven screening where appropriate.

Zendesk is seeking a Commercial Account Executive to expand its footprint in Denmark’s commercial segment (250–1,500 employees) and drive net-new business by connecting Danish organizations to Zendesk’s AI-powered CX platform. The role involves owning the full sales cycle, developing new business, growing and retaining existing accounts, articulating the value of AI-first CX, and collaborating with Solution Consulting, Marketing, Customer Success, and Partner teams. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market sector with a proven quota attainment, Danish and English fluency, strong negotiation and storytelling skills, deep understanding of AI and modern CX, proficiency with AI-enabled sales tools and CRM (Salesforce preferred), and experience with complex, consultative sales processes (e.g., MEDDPICC). The role is based in Denmark and can be hybrid or fully remote, joining a collaborative, high-impact sales team focused on customer success, innovation, and growth. Zendesk emphasizes diversity and inclusion, may use AI or automated decision systems for screening, and provides accommodations; it is an equal opportunity employer.

Zendesk is seeking a Commercial Account Executive to drive net-new business and expand its AI-powered CX platform in Finland and Iceland, with the role based in Denmark and allowing hybrid or fully remote work. The candidate will own the full sales cycle—from prospecting to closing—across Finland’s and Iceland’s commercial sectors, while building pipelines and expanding Zendesk adoption in multiple industries. Responsibilities include growing and retaining accounts by deepening relationships, articulating AI-driven value, leveraging AI tools, and collaborating with Solution Consulting, Marketing, BDR/SDR, Customer Success, and Partners to deliver seamless experiences. Requirements include 3–5+ years of full-cycle SaaS sales in the commercial/mid-market space with a track record of meeting quotas, Finnish and English fluency, strong negotiation and storytelling skills, and experience with CRM tools and value-based methodologies (e.g., MEDDPICC). Zendesk emphasizes inclusivity and equal opportunity, notes that AI may be used in screening, and supports flexible hybrid or remote work as part of its diverse, inclusive culture.