The Ampin App
deep insights into the Atlassian community

Zendesk is seeking a Software Developer I to join their team focused on innovative messaging solutions, contributing to a high-traffic platform serving millions worldwide. The role involves enhancing the platform's architecture, writing well-structured and tested code, exploring new technologies, and participating in on-call rotations. Candidates should have a strong knowledge of Node.js, Express, and TypeScript, along with a collaborative spirit and effective communication skills in English. Preferred qualifications include experience with the company's technology stack and an understanding of distributed systems. Zendesk promotes a hybrid work environment, encouraging both in-office collaboration and remote work flexibility, and is committed to fostering diversity and inclusion in the workplace.

Zendesk is seeking a Software Developer I to join their team focused on creating innovative messaging solutions, impacting thousands of developers and millions of users globally. Responsibilities include contributing to platform architecture, writing well-structured code, adopting new technologies, and participating in the team's on-call rotation. The ideal candidate should have knowledge of Node.js, Express, TypeScript, or a comparable web stack, along with a collaborative mindset and good communication skills in English. Preferred qualifications include experience with relevant technologies and knowledge of distributed systems. This hybrid position offers flexibility for remote work while requiring some in-office presence for collaboration and learning.

Zendesk is looking for a Staff Database Developer to join their team in Montréal, QC, Canada, in a hybrid role that necessitates commuting to the office. The main responsibilities include working with development teams across various regions, performing database schema changes without downtime, creating new databases to support customer data growth, and solving performance issues. Ideal candidates should have over eight years of experience in managing data environments, along with strong scripting and SQL skills. Preferred qualifications include familiarity with cloud data solutions, experience with various database systems, and knowledge of AI tools for database performance and automation. Zendesk promotes a diverse and inclusive work environment and offers reasonable accommodations for applicants with disabilities.

Zendesk is seeking a Senior Platform Architect who specializes in contact center technologies, particularly in Zendesk, Amazon Connect, and AWS. The role involves designing scalable customer service solutions, leading technical strategies, and integrating various systems to enhance operational performance. Key responsibilities include mentoring team members, driving innovation, ensuring compliance, and engaging with stakeholders and partners for solution development. Candidates should have at least 10 years of experience in solution architecture and a strong technical background, with preferred qualifications including relevant certifications and experience with agile methodologies. Zendesk promotes a diverse and inclusive workplace, offering flexible hybrid work arrangements and prioritizing accommodations for applicants with disabilities.