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SmartBear specializes in quality-driven software, offering HaloAI-powered visibility and automation, and is trusted by over 16 million developers across 32,000+ organizations—including Adobe, JetBlue, FedEx, and Microsoft. The Enterprise Renewals Specialist will build enduring customer relationships, act as a trusted advisor, and drive retention, loyalty, and growth as SmartBear expands globally. Responsibilities include strategic customer engagement, ensuring retention and lifetime value, driving onboarding and adoption to maximize license utilization, expanding accounts through needs-based upsell and cross-sell, and monitoring product experiences with actionable recommendations. Requirements include 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management/customer success experience preferred, strong customer focus, excellent communication, and the ability to consult remotely or onsite with a collaborative, problem-solving mindset. SmartBear promotes career growth, a People and Culture approach, diversity and well-being, social responsibility, global offices, and industry awards, and is an equal opportunity employer.

SmartBear offers quality software solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—enhanced by SmartBear AI, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Digital Customer Success Manager role focuses on onboarding, adoption, and scalable digital engagement, using product usage data, segmentation, lifecycle insights, and AI-enabled workflows to automate and personalize journeys. Responsibilities include owning digital CS programs across onboarding, adoption, and ongoing engagement; engaging customers through 1:many and 1:few channels; monitoring health signals and milestones; and collaborating with Product, Marketing, and global teams. Requirements include 2–5 years in customer-facing SaaS roles, experience with pooled or digital CS models, strong analytics and CRM/CS tool skills, and familiarity with automation and AI-enabled personalization. Why join: opportunities for growth, a people-centric and inclusive culture, global offices and awards, and a commitment to equal opportunity and making the technology-driven world better.

SmartBear emphasizes quality in software and offers AI-powered solutions across the SDLC, including Swagger for APIs, BugSnag for Observability, and Zephyr for Testing, delivering visibility and automation. The company is trusted by over 16 million developers and 32,000+ organizations such as Adobe, JetBlue, FedEx, and Microsoft. The Customer Success Manager (Migrations) leads structured customer transitions from legacy products to SmartBear’s strategic growth platforms, overseeing onboarding, enablement, and post-transition adoption while coordinating cross-functional execution. The role owns pre-migration readiness planning, milestone tracking, risk management, and end-to-end project management, translating technical requirements into actionable insights and acting as a technical liaison, while monitoring usage signals to drive ongoing value and supporting long-term engagement across global teams. Requirements include 3–6 years in customer-facing SaaS roles with strong technical aptitude and experience with developer-focused products, in a culture at SmartBear that emphasizes growth, inclusivity, ethical practices, global offices, awards, and equal opportunity (#LI-AC2).

SmartBear offers quality-focused software solutions across the SDLC, including Swagger for APIs, BugSnag for Observability, and Zephyr for Testing, all enhanced by SmartBear AI to bring visibility and automation. They are trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The text references QMetry’s transformation and invites visiting the QMetry Test Management for Jira page on SmartBear, with a free trial available. The Junior QA Automation Engineer role involves developing and executing automated test scripts with Java and Selenium WebDriver, performing functional, regression, and smoke testing, and collaborating in an Agile/Jira environment to improve coverage and speed. SmartBear promotes growth, an inclusive culture, equal-opportunity hiring, and a values-driven workplace with global offices and recognized awards.

SmartBear emphasizes quality-driven software and offers end-to-end solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI, trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Associate Software Engineer – JAVA role is part of SmartBear’s transformation of QMetry Test Management for Jira and focuses on solving challenging business problems and building scalable Java 17/21 applications, including backend services and REST APIs using Java, Spring Boot, and JSON. You will design, document, and implement new systems and enhancements, write code per product requirements, create automated tests, contribute to system testing, and communicate status, issues, and risks in an Agile, Jira-enabled environment while collaborating with business and technical stakeholders. Required qualifications include 1–2 years of hands-on Java 17+ experience with a bachelor’s degree in computer science, computer engineering, or related field; API-driven development with REST/JSON; experience with Java, Spring, and JPA; relational databases (MySQL, PostgreSQL, MSSQL, Oracle); Agile/SCRUM experience; and familiarity with the Atlassian suite (a plus). SmartBear offers opportunities for career growth, a holistic People and Culture approach, celebration of diversity (including birthdays off), a commitment to ethics and social responsibility, an inclusive workplace, and a global presence with offices worldwide, supported by awards and an equal-opportunity employer stance (LI-AC2).

SmartBear offers award-winning testing tools such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations—including Adobe, JetBlue, FedEx, and Microsoft. The Senior C++ Software Engineer role is based in Bangalore with a hybrid work model, focusing on developing and maintaining the testing tool in C++ and collaborating to enhance backend functionalities and integrate frontend and backend components. The role uses a tech stack that includes C++, C#, Delphi, Avalonia, Windows programming (COM, WinApi), and DevExpress GUI, within the TestComplete product context that enables rapid test automation across web, mobile, and desktop applications. Responsibilities include designing, implementing, and maintaining backend components in C++, conducting code reviews, developing and executing test cases, and collaborating with cross-functional teams such as developers, testers, UX designers, and product managers. Requirements include 8+ years of backend development experience in C++, familiarity with Delphi, Windows programming, solid OOP and design patterns knowledge, experience with CI/CD and SDK development, a BS in CS or equivalent, and English at least B2; SmartBear emphasizes diversity, inclusion, ethical practices, and maintains a global presence with multiple offices and recognized awards.

At SmartBear, quality software is central, with solutions across the SDLC—Swagger in APIs, BugSnag in Observability, and Zephyr in Testing—enhanced by SmartBear AI, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Product Security Engineer will be an advocate for security throughout product and engineering processes, defining security expectations, verifying controls, and helping drive customer adoption of SmartBear products by identifying weaknesses with product and engineering leaders. The role embeds in engineering and product groups to drive security at the right stages of the SDLC, lead security-by-design decisions, perform threat modeling, secure code reviews, penetration testing, architectural risk assessments, and own vulnerability triage and remediation workflows. Requirements include 6+ years in Product/Application/Security, experience delivering SaaS in AWS/Azure/GCP, expertise in threat modeling and reviews across Web/API/cloud-native services, strong development in Java/Go/Python/JavaScript, and familiarity with SAST/DAST/SCA/IaC/CSPM/CI/CD security, with ability to influence teams. Perks and culture include opportunities for career growth, investment in people, inclusive culture, celebrating differences, strong corporate social responsibility, global offices, industry awards, and commitment to equal opportunity and a respectful workplace.

SmartBear helps teams deliver high-quality software with SDLC solutions—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—augmented by SmartBear AI and trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role advocates for security across product and engineering processes, defines security expectations, verifies controls, and provides training while collaborating with product and engineering leaders to identify weaknesses and security features that protect customers. You will work with languages such as Go, Java, Node.js, React, Ruby, and Python, leveraging cloud-based tools while embedded in engineering and product groups to drive security at the right stages of the SDLC. Responsibilities include participating in security reviews, threat modeling, code review support, and penetration testing, triaging reported vulnerabilities with engineering teams, and contributing to secure development lifecycle practices through clear communication of findings. Requirements include 1–3 years of experience in software engineering or security, familiarity with OWASP Top 10 and secure coding principles, exposure to SaaS/cloud environments and modern pipelines, ability to read code in common languages, and a collaborative mindset to grow into a senior role; SmartBear emphasizes career growth, inclusive culture, equality, and a global presence.

SmartBear believes quality drives great software and offers solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—infused with SmartBear AI and trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Product Security Engineer role will advocate for security throughout product and engineering processes, define security expectations, verify controls, provide training, and partner with product and engineering leaders to identify weaknesses and security features that protect customers and drive adoption, working with languages such as Go, Java, Node.js, React, Ruby, and Python. The Product Security team covers 25+ products, ranging from home grown to acquired, offering complex processes and growth opportunities, and you will be embedded with engineering and product groups to understand priorities and delivery timelines, validate security postures, participate in security reviews (threat modeling, code review support, penetration testing), triage vulnerabilities, and document findings. Requirements include 1–3 years of experience in software engineering, cybersecurity, or application security; familiarity with OWASP Top 10 and secure coding principles; interest in SaaS or cloud environments and modern pipelines; basic ability to read code in Java, Python, or JavaScript; awareness of security testing tools; and a strong curiosity and collaborative mindset with a desire to grow into a senior role. Why join? You can grow your career at every level, SmartBear invests in success and collaboration, the culture celebrates diversity and personal well-being (including giving birthdays off), and the company emphasizes an inclusive, equal-opportunity workplace with a global presence and awards.

SmartBear delivers complete visibility for developers with tools like TestComplete, Swagger, ReadyAPI, and Zephyr, trusted by over 16 million people across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Technical Writing Manager will lead and grow a team of technical writers, owning the vision, strategy, and execution of product documentation across SmartBear’s developer and testing portfolio, and driving data-driven, AI-assisted documentation practices. Responsibilities include defining and governing documentation strategy, ensuring accuracy, accessibility, user-centeredness, and consistency; aligning with roadmaps and releases; improving workflows through automation and modernization; establishing style guides and information architecture; leading cross-functional initiatives; and measuring impact to inform investment. Requirements include 7+ years in technical writing with 4+ years in management, experience with complex, developer-focused documentation ecosystems, proficiency with CCMS, Git workflows, and CI/CD, and hands-on use of AI to improve documentation; plus strong collaboration with product, UX, and engineering leaders. Why join: opportunities for career growth, a people-centered culture, global offices, awards and recognition, and SmartBear’s commitment to ethical practices, diversity, and equal opportunity.

SmartBear offers award-winning development tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role is based in SmartBear’s Bangalore office with a hybrid work model, focusing on transforming Zephyr Enterprise by designing scalable Java 17 microservices that handle HTTP, REST, JSON, and XML. You will design, document, and implement new systems, write code and automated tests, contribute to system testing, and work in an Agile environment while delivering high-quality, low-latency data ingress/egress solutions and collaborating with business and technical stakeholders. Requirements include 4-7 years of hands-on Java 17+ experience, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring, microservices, databases (Relational/NoSQL), AWS stack, RabbitMQ, and experience with Jira/Atlassian; React/JavaScript is a plus. SmartBear emphasizes career growth, a people-centric culture, diversity and inclusion, equal opportunity employment, and has global offices and industry awards, with a commitment to ethical practices and making the tech world better.

SmartBear provides complete visibility for developers through tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Senior Backend Engineer - Zephyr Enterprise role, based in Bangalore on a hybrid schedule, focuses on solving challenging business problems and building highly scalable Java 17-based microservices to transform Zephyr Enterprise and better meet end-user needs. Responsibilities include designing, documenting, and implementing new systems, writing product code, creating automated tests, participating in system testing, delivering high-quality software in an agile SCRUM environment, and building real-time, low-latency data ingress/egress solutions while collaborating with business and technical stakeholders. Required qualifications include 4-7 years of hands-on Java 17+ experience, a bachelor’s in CS/CE or related field, API-driven development with SOAP/REST/JSON, Spring and microservices, experience with AWS (RDS, S3, Elastic), SSDLC, and messaging with RabbitMQ; familiarity with relational or NoSQL databases, Jira, and ideally React/JavaScript. SmartBear emphasizes an inclusive culture with opportunities for growth, celebrates employees, and maintains a global footprint with offices in multiple countries including Bangalore and Somerville, MA, along with awards and a commitment to social responsibility and equal opportunity employment.

SmartBear is expanding its global People & Culture presence and seeks a Bangalore-based People & Culture Operations Partner to lead HR operations, compliance, and employee experience at the Bangalore office, acting as the local P&C advocate. Key responsibilities include managing the full employee lifecycle (onboarding, contract generation, offboarding, and exit interviews) with adherence to global onboarding SLAs, keeping accurate BambooHR records, and driving AI-enabled process improvements to scale operations. You will ensure compliance with Indian labor laws, PF and tax policies, support data audits and reporting, own projects across Bangalore (such as well-being programs and policy rollouts), and manage relationships with local vendors supporting benefits and employee services. The ideal candidate has 4–7 years in HR operations/generalist/partner roles, proven ability to support day-to-day HR matters, strong knowledge of Indian labor law, project delivery experience, BambooHR proficiency, fluency in English, and a bachelor’s degree. SmartBear offers a collaborative environment, opportunities for growth, a commitment to diversity and inclusion and equal opportunity employment, and a global presence with offices worldwide, a track record of industry awards, and a focus on ethical practices and social responsibility.

SmartBear offers quality-driven software solutions across the SDLC—Swagger for APIs, BugSnag for Observability, and Zephyr for Testing—enhanced by SmartBear AI to improve visibility, automation, and faster delivery, trusted by over 16 million developers in 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The company is leading AI-driven workflows across the lifecycle by integrating Generative AI into products like QMetry, Reflect, and Swagger to drive value and growth velocity, with free trials available on their product page. The Junior Software Engineer role focuses on building new and ongoing AI-focused products (including an MCP framework with Agentic AI offerings) across API Design/Management, Testing, and Observability, validating new use cases, maintaining UX, performing code reviews, delivering on time, and iterating on technical designs. Required skills include 2-4 years of Python experience with Flask or FastAPI, familiarity with LLM or agent-based systems (e.g., LangChain/LangGraph), Docker and AWS deployment, GitHub, solid understanding of HTTP/REST APIs, NoSQL or vector databases a plus, and full-stack experience with TypeScript/JavaScript, plus clear English communication. Why join SmartBear: opportunities for career growth, a People and Culture-centric environment, an inclusive and values-driven workplace, global offices, industry awards, and a commitment to ethical practices and equal opportunity; #LI-AC2.

SmartBear provides a suite of developer tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Backend Engineer - Zephyr Enterprise role is based in Bangalore with a hybrid model and focuses on solving challenging business problems and building scalable, highly available applications using Java 17. Responsibilities include designing, documenting, and implementing new systems and enhancements, building real-time, low-latency data ingress/egress solutions, creating automated tests, contributing to system testing, and collaborating with business and technical stakeholders in an Agile environment. Qualifications include 1+ years of hands-on Java 17 experience, a relevant bachelor’s degree, API-driven development with SOAP/REST/JSON, knowledge of OOAD, Spring and microservices, experience with relational or NoSQL databases, AWS (RDS, S3, Elastic Cache), RabbitMQ, and SCRUM/JIRA; React/JavaScript is a plus. SmartBear promotes an inclusive, people-centric culture with opportunities for growth, a global office network, equal opportunity employment, and values such as being smart, open, driven, accountable, and curious.