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SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability with integrations across the SDLC to raise quality for delivery teams. It is trusted by 32,000 organizations, including 75% of the largest financial institutions, with brands like Adobe, JetBlue, and Microsoft, and its open-source tools are downloaded more than 100 million times per month and have earned over 30,000 GitHub stars. With best-loved brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr, SmartBear meets customers where they are to make the technology-driven world better, guided by inclusive culture and social responsibility. The BugSnag role involves supporting enterprise customers adopting BugSnag to improve stability, partnering with Sales for demonstrations and proofs of concept, delivering technical guidance on integration, and collaborating across Product, Engineering, and Customer Success to gather feedback while expanding knowledge in observability and cloud technologies. Requirements include 2+ years in a customer-facing technical role, knowledge of software development fundamentals and debugging, experience with APIs and languages such as JavaScript, Java, .NET, or Python, strong communication, a curious and collaborative mindset, and a culture that values growth, diversity, and ethical practices.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC for thousands of organizations, including major financial institutions and brands like Adobe, JetBlue, and Microsoft. Its open-source tools are downloaded over 100 million times per month and have earned more than 30,000 GitHub stars, with flagship brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company invites new colleagues to join a dynamic team solving critical software-quality challenges in an AI-driven world, with opportunities to grow across go-to-market, engineering, product, and customer success functions. The BugSnag role focuses on supporting enterprise customers adopting BugSnag, delivering technical demonstrations and proofs of concept, assisting with evaluations, and guiding integration into modern development workflows, requiring 2+ years in a customer-facing technical role and collaboration across sales, product, and engineering. SmartBear emphasizes an inclusive, ethical workplace with career development, global offices, and a commitment to equal opportunity and diverse, respectful experiences.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling governance to operate at AI speed across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions—and by industry leaders such as Adobe, JetBlue, and Microsoft, with open-source tools downloaded more than 100 million times per month and earning over 30,000 GitHub stars. Its brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, and SmartBear invites customers to learn more at smartbear.com or via LinkedIn, X, and Reddit. The company is hiring a Senior C++ Software Engineer for TestComplete to develop and maintain the testing tool using C++, integrating backend and frontend, with requirements of 6+ years BE experience, Windows programming, Delphi familiarity, OOP, design patterns, CI/CD, and a BS in CS. SmartBear is headquartered in Somerville, MA, with offices worldwide, champions an inclusive, growth-oriented culture, ethical practices, and social responsibility, and promotes a diverse, collaborative workplace that supports the mission to improve software quality.

SmartBear delivers application integrity for modern tech stacks, providing AI-speed governance, deep test automation, API lifecycle management, and observability to ensure software works as intended across the SDLC. With 32,000 customer organizations—including 75% of the largest financial institutions—SmartBear supports brands such as Adobe, JetBlue, and Microsoft, and its open source tools are downloaded more than 100 million times per month with over 30,000 GitHub stars. Its product family includes Swagger, TestComplete, Reflect, QMetry, Zephyr, and others, meeting customers where they are to improve technology-driven outcomes. The Renewals Advisor role focuses on nurturing customer relationships, driving retention and lifetime value, expanding accounts through onboarding and adoption, and identifying upsell and cross-sell opportunities; it requires 2–4 years in a customer-facing software role, a degree or equivalent, and strong communication and relationship-building skills. SmartBear emphasizes inclusion, career growth, and social responsibility, operates globally from its Somerville HQ and offices worldwide, holds industry awards, and is an equal opportunity employer guided by values of being smart, open, driven, accountable, and curious.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability with governance to operate at AI speed and scale across the SDLC, trusted by 32,000 organizations including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft. Its open source tools are downloaded more than 100 million times per month and have earned over 30,000 GitHub stars, with best-loved brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear is dedicated to making the technology-driven world better by solving software quality in an AI-driven era, headquartered in Somerville, MA with offices worldwide, and committed to ethical practices and equal employment opportunity. The Product Owner – Swagger role focuses on owning the product backlog, aligning with Product Management, Engineering, UX, Documentation, and GTM teams to deliver API lifecycle experiences, defining requirements and success metrics, and collaborating to deliver secure, scalable SaaS and on-premises solutions while enabling AI-powered workflows and supporting go-to-market activities. Requirements include 5+ years in product ownership or related technical roles, strong API lifecycle knowledge, experience with SaaS/on-prem software, Agile practices, and excellent communication, with preferred qualifications in AI platforms, API standards, CI/CD, cloud-native architectures, and developer platforms, all within a culture that supports growth, collaboration, and inclusivity.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, integrating across the SDLC to set a new quality standard, trusted by 32,000 organizations including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft, with open-source tools downloaded more than 100 million times per month and over 30,000 GitHub stars. With best-loved brands such as Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are and invites learning at www.smartbear.com or on LinkedIn, X, and Reddit. The company is seeking a Technical Product Manager to drive strategy, planning, and execution across its API testing product suite, at the intersection of deep technical understanding, customer empathy, and AI-driven innovation. Key responsibilities include shaping the API tooling roadmap, owning the backlog, aligning product planning with business goals and emergent AI workflows, partnering with Engineering, Design, Product Marketing, Developer Relations, and Technical Writers, and translating market and customer requirements into technically grounded specs while contributing to AI-native features. Requirements include 7+ years of product management experience (preferably in developer tools, APIs, or SaaS), a technical background, and a proven ability to work with engineers and GTM teams, with familiarity with open-source ecosystems; preferred qualifications include hands-on open-source project experience, OpenAPI Initiative involvement, exposure to AI/ML and MCP, and strong communication, and SmartBear offers growth, an inclusive, diverse culture, and global offices including HQ in Somerville, MA.

SmartBear delivers application integrity for modern tech stacks with continuous, measurable assurance and AI-scale governance, offering deep test automation, API lifecycle management, and observability across the SDLC. It is trusted by 32,000 organizations—including 75% of the largest financial institutions—with customers such as Adobe, JetBlue, and Microsoft, and its open source tools are downloaded more than 100 million times per month and have earned over 30,000 GitHub stars, featuring brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr. Zephyr Enterprise is undergoing a transformation to better align products with end-user requirements, while SmartBear invites people to learn more at www.smartbear.com and follow on LinkedIn, X, and Reddit. As Principal Software Engineer - Java Zephyr Enterprise, you will lead complex changes, provide technical leadership, serve as the subject matter expert, drive strategic direction, mentor developers, and ensure high-quality, well-tested code while collaborating with Solution Architects and the Engineering Manager. The role requires 12+ years as an individual contributor with deep backend Java expertise (Java 8+), Spring Boot/Framework, AWS, relational and NoSQL databases, security, messaging queues, testing and observability, and strong collaboration and communication in a global, equal-opportunity workplace.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, serving 32,000 organizations including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft. Its open-source tools are downloaded over 100 million times per month and have earned more than 30,000 GitHub stars, with best-known brands including Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear is headquartered in Somerville, MA, with offices worldwide, and is committed to an inclusive, ethical workplace celebrated with awards and a focus on growing its people. The role described is People & Culture Director for SmartBear’s India operations, based in Bengaluru on a hybrid model, serving as HRBP to assigned functions and India’s statutory compliance expert, partnering with the Director of Global People Operations and Legal to drive talent, performance, organizational design, engagement, and compliance across all India-based employees. Requirements include 8+ years in senior HRBP/People Partner roles within a high-growth tech environment, strong expertise in performance management and employee relations, deep knowledge of Indian labor law, and experience working in global, distributed teams; the role offers career growth, an inclusive culture, birthdays off, and a mission-driven environment to improve the software quality landscape.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling governance at AI-scale across the software development lifecycle. It is trusted by 32,000 organizations—including 75% of the largest financial institutions—and features brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr; its open-source tools are downloaded over 100 million times per month and have earned 30,000+ GitHub stars. SmartBear serves developers, testers, and engineers worldwide, with headquarters in Somerville, MA and offices globally, all aimed at making the technology-driven world a better place. The job posting describes a pivotal India-based role, the People & Culture Director for SmartBear’s India operations in Ahmedabad, combining hands-on HRBP partnership with statutory compliance across all India-based employees and partnering with leaders to align People & Culture strategies with business priorities. Ideal candidates have 8+ years as a senior HRBP, strong performance management and employee relations skills, deep knowledge of Indian labor law, and a collaborative, inclusive approach; SmartBear promotes growth, celebrates its people, and is an equal opportunity employer.