The Ampin App
deep insights into the Atlassian community

Miro is hiring an exceptional General Manager to lead Japan, a fast-growing market recently strengthened by a Japan Data Center to accelerate enterprise growth, and the role is a business catalyst focused on ambitious commercial results and building a strong Tokyo-based team and hub. You will set and execute the High Touch Sales strategy for Japan, own a sustainable growth target, win new logos (including lighthouse accounts), drive expansion within existing customers, and build effective co-sell motions with partners to target subsidiaries of TSE-listed parents. You’ll be the trusted Miro expert for enterprise customers, credible with both practitioners and executives, and lead a team that understands customers’ strategic challenges while transforming their business with Miro. You’ll build a Tokyo hub culture based on transparency, accountability, and psychological safety; coach a multi-layer team; bridge Japan with JAPAC/global leadership; and actively contribute to regional and global leadership discussions while modeling an accountable, people-focused leadership standard. Requirements include 15+ years in direct and partner-led SaaS sales, proven direct SaaS and partner co-sell success, experience leading 20+ people, and preference for country GM experience in global firms; the role offers benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, and reflects Miro’s diverse, inclusive culture and mission.

The Strategic Accounts team at Miro aims to make the platform the nerve center for innovation inside Fortune 500 and Global 2000 companies, helping accelerate product development, improve cross-functional alignment, and move from strategy to execution within an AI-powered innovation workspace, with Strategic AEs acting as account CEOs leading cross-functional teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, developing multi-year account strategies, understanding each account’s industry context and executive priorities, and orchestrating internal resources to turn strategic opportunities into durable partnerships. You’ll create a disciplined pipeline, drive workflow-led expansion into high-value enterprise workflows, and orchestrate cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and executive sponsors to maintain alignment and momentum. Requirements include 10+ years of SaaS sales experience selling to Fortune 500/Global 2000 with a track record closing and expanding $250K–$1M+ opportunities across multiple business units and geographies, deep MEDDPICC and Command of the Message, and the ability to lead cross-functional deal teams with AI fluency. Miro offers a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, a diverse and inclusive culture, and location-specific details on the benefits board.

The Strategic Accounts team at Miro aims to make the company the nerve center for innovation inside Fortune 500 and Global 2000 enterprises, partnering to accelerate product development and transform strategy-to-execution workflows as an AI-powered innovation workspace. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers, developing multi-year account strategies and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams. You will drive workflow-led expansion, build executive alignment with senior leaders, orchestrate cross-functional account teams, and maintain a disciplined, multi-quarter pipeline through executive outreach, workshops, field marketing, and renewal planning, using MEDDPICC and Command of the Message. Requirements include 10+ years of SaaS sales experience with Fortune 500/Global 2000 exposure, a track record closing and expanding $250K–$1M+ opportunities (multi-product or multi-year deals), and strong cross-functional deal orchestration plus AI fluency. In return, Miro offers global benefits (equity, wellbeing, WFH equipment allowance, and a yearly Learning & Development stipend) and a culture that emphasizes belonging, collaboration, and diverse perspectives across a product used by over 100M users and 250,000 companies.

The Innovation Architect is a Solution Architect for collaboration within Miro’s MOST program, a year-long enterprise services subscription that provides 240 hours annually to help design, implement, and scale collaboration solutions across teams and geographies. The role partners with customers to translate business strategy into scalable Miro-based collaboration architectures, diagnosing workflow and adoption challenges and shaping an outcome-driven roadmap with governance and operating models. Responsibilities include leading discovery, facilitating alignment sessions, conducting assessments, designing governance structures, guiding change management, coaching on best practices and AI workflows, building prototypes, and providing ongoing advisory support while tracking milestones and risks. Requirements include 6+ years in consulting, change management, Agile transformation, or related fields; ability to lead discovery and cross-functional adoption; familiarity with governance/workspace architecture; experience with Human-Centered Design, Design Thinking, or Agile methods; fluency in Miro or similar tools; and near-native Japanese with business-level English. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend (location-dependent), within a culture that emphasizes diversity, inclusion, and collaborative growth at Miro.

The Professional Services organization at Miro partners with Enterprise customers to achieve exceptional outcomes in the Innovation Workspace by collaborating with Customer Success, Product, and Engineering to deliver high-impact, AI-powered solutions. The Technical Account Manager (TAM) role is a highly strategic, customer-facing position serving as a trusted technical advisor to maximize business value, guiding workflow transformation, AI-driven adoption, and long-term platform integration. Responsibilities include redesigning the Discover–Define–Deliver workflows, guiding AI-driven ways of working (prompt engineering and automation), recommending integration strategies, monitoring platform health, reducing tool fragmentation, enabling scaling through Centers of Excellence, and delivering data-driven Quarterly Business Reviews with measurable ROI. Requirements include 5+ years in enterprise SaaS or similar roles, hands-on AI/tool experience, strong fluency with APIs and enterprise IT ecosystems, the ability to lead change management at scale, executive-level facilitation, independence in a fast-paced environment, native-level Japanese and business-level English, with Japanese market experience highly advantageous. Benefits include equity, wellbeing benefits, a work-from-home equipment allowance, and an annual Learning & Development stipend, along with information about Miro’s mission, culture, and commitment to diversity and inclusion, with location-specific benefits detailed on the Global Miro benefits board.

The Innovation Architect is the strategic/architectural lead in Miro's MOST program, translating enterprise goals into a sequenced 240-hour annual plan and owning discovery, governance design, and AI workflow advisory. They partner with Customer Success, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements for complex accounts and run live discovery with senior stakeholders to map operating models. They architect end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management) and lead AI-powered workflow optimization as a core workstream. Requirements include 6+ years in consulting/change management/Agile/PS for enterprise, experience with VP-level discovery, enterprise governance expertise, fluency in Miro or equivalents, and comfort with APIs/integrations and cross-functional audiences. Benefits include equity, wellbeing, WFH equipment allowance, and L&D stipend, with emphasis on a diverse, inclusive culture and Miro's mission to empower teams.