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Miro seeks a strong leader to head the Enterprise GTM in the DACH region, lead the DACH sales team, and drive growth as the company scales from a single-product to a multi-product AI platform; the role is based in Munich and operates in a hybrid model with two in-office days per week. The role reports to the Head of DACH and will shape the DACH Enterprise GTM strategy in collaboration with sales leadership, revenue operations, product, and marketing, focusing on solution- and platform-led selling. You’ll coach and develop a diverse sales team, drive new customer acquisition and existing-account expansion through platform adoption, and orchestrate cross-functional virtual teams to deliver coordinated account plans and outcomes, including executive-level engagements. Requirements include 8+ years of sales experience (3+ in DACH leadership at high-growth Enterprise SaaS), proven ability to manage multi-motion, multi-product sales including high-velocity and $250K+ deals, strong consultative selling across technical and business stakeholders, cross-functional teamwork, and a solid understanding of the DACH market; German language is highly preferred, and experience applying AI in GTM is a plus. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations; Miro emphasizes belonging, collaboration, and innovation, offering a diverse, inclusive environment and opportunities to grow within a global company.

The Strategic Key Account Executive at Miro is part of the strategic sales team focused on the largest DACH-region organisations, managing strategic sales cycles, and partnering with Customer Success, Sales Development, and New Logo teams, with accountability for multinational accounts’ worldwide footprint to help customers innovate faster. In this role you will manage a portfolio of the largest DACH customers, lead a cross-functional account team, set the account strategy and operating plan to achieve expansion goals and long-term customer success, and think big about alignment to customers' strategic change programs. Responsibilities include being the go-to person for big clients in DACH, driving account revenue growth and protecting existing business through relationship management, strategic account planning, expanding into new personas and lines of business for incremental use cases, maintaining accurate CRM data, and achieving monthly/quarterly quotas of pipeline and closed business. Requirements are 4+ years of enterprise SaaS sales experience in the DACH region, strong account expansion and cross-functional team-selling skills, a proven track record of exceeding quotas, fluent English and German, ability to build rapport with senior decision-makers including C-level, and a proactive, collaborative, results-oriented attitude with a relentless problem-solving mindset. What’s in it for you: a global benefits package including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative environment; about Miro: a visual workspace serving 100M users and 250,000 companies, co-headquartered in SF and Amsterdam, founded in 2011 with 1,600+ employees in 13 hubs, and a commitment to belonging, inclusion, and empowering teams to create the next big thing.

The Customer Success Management team is part of Customer Experience and works with Enterprise-licensed customers to help them collaborate and innovate with Miro, driving high retention and expansion. The Head of CSM for DACH will lead and coach a team of experienced CSMs, report to the Head of Customer Success EMEA, and collaborate with regional Sales and cross-functional partners to improve processes, adoption, retention, and customer expansion. You’ll coach the team, focus on increasing customer lifetime value through product adoption, health scores, satisfaction, retention, and expansion, maintain account data hygiene and health indicators, own revenue and health forecasting, and build executive relationships while driving AI-enabled process innovation in a scaling business. Requirements include 5+ years of management experience leading High Touch or other core account teams in a high-growth B2B SaaS organization, 2 years in Consulting, fluent German, hiring/training/enabling CSMs, strong CS fundamentals, executive-level communication, cross-functional collaboration, problem-solving in fast-paced environments, and understanding of AI transformation and analytics-driven prioritization. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual L&D stipend, with a emphasis on diversity, belonging, and inclusion, and recruitment privacy information noted in Miro’s policies.