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Miro’s Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Strategic Customer Success Manager role focuses on ensuring customers derive value from their investment in Miro, by managing a portfolio of strategic enterprise customers and aligning the platform’s capabilities with their business objectives. Responsibilities include driving product adoption, leading strategic conversations, and collaborating with internal teams to enhance customer health metrics. The ideal candidate should have a strong background in Customer Success or consulting, experience with enterprise accounts, and excellent communication and relationship-building skills. Miro promotes a diverse and inclusive environment, emphasizing collaboration and continuous learning within its globally distributed team.

The New Products Team at Miro is crucial for executing its multi-product strategy, focusing on positioning, pricing, and field enablement. The New Product Specialist role involves leading go-to-market efforts for one of Miro's latest offerings, generating demand, delivering demos, and securing initial customer deals. This entrepreneurial role demands experience in SaaS sales, particularly with new products, and requires strong communication and strategic planning skills. The position offers a competitive equity package along with benefits for wellbeing and professional development. Miro promotes a collaborative, diverse, and inclusive environment, believing that varied teams foster innovation and success.

Miro's Customer Experience team encompasses various sectors, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers. The Strategic Customer Success Manager within the Nordics region plays a crucial role in ensuring that customers derive value from their investment in Miro's platform. Responsibilities include managing a portfolio of strategic enterprise customers, driving product adoption, nurturing stakeholder relationships, and conducting executive business reviews. Candidates should have a solid background in Customer Success within a B2B SaaS environment, particularly with large enterprise accounts, along with strong communication and strategic thinking skills. Miro values collaboration and diversity, aiming to foster an inclusive culture that embraces differences while enhancing team success and innovation.

The New Products Team at Miro plays a crucial role in the company's go-to-market strategy by focusing on aspects such as positioning, pricing, and field enablement for new offerings. The New Product Specialist will spearhead the execution of go-to-market strategies, generating demand and executing key customer deals while collaborating with various internal teams. This role is designed for entrepreneurial individuals who are adept at navigating ambiguity and developing sales strategies from the ground up. The position requires experience in SaaS sales, particularly with new products, and strong technical and interpersonal skills to engage effectively with senior stakeholders. Miro emphasizes a culturally diverse and collaborative work environment, promoting innovation and inclusion as a foundational aspect of their mission.

Miro's Customer Experience team comprises several departments, including Customer Success, which seeks to empower clients to innovate using their platform. The Strategic Customer Success Manager role focuses on ensuring that customers derive value from Miro by aligning the platform’s capabilities with their business objectives. Responsibilities include managing a portfolio of enterprise customers, fostering relationships, and driving product adoption through strategic engagement efforts. Candidates should have experience in customer success or consulting, particularly with large enterprise accounts, and possess strong communication and collaboration skills. Miro values diversity and aims to create an inclusive workplace while striving to empower teams to create innovative solutions.

The New Products Team at Miro plays a crucial role in the company's multi-product strategy, focusing on testing and refining product positioning, pricing, and packaging, which helps expand Miro's market presence. As a New Product Specialist, the role involves leading the go-to-market execution for new offerings, generating demand, delivering strategic demonstrations, and closing initial customer deals. Candidates should have significant experience in quota-carrying roles, preferably within SaaS, and possess strong sales and communication skills, emphasizing the ability to operate independently and engage with senior stakeholders. Miro is committed to fostering a diverse and inclusive work environment that promotes collaboration and supports the professional growth of its employees. The company offers competitive benefits, including equity packages and professional development opportunities, while emphasizing its mission to empower teams in innovation.

Miro's Customer Experience encompasses various teams, including Professional Services, Customer Success, and Customer Support, all dedicated to empowering customers to innovate. The role of a Strategic Customer Success Manager involves managing a portfolio of 15-20 strategic enterprise customers, ensuring they extract value from Miro's platform. Key responsibilities include guiding customers in implementing product capabilities to meet business objectives, driving product adoption, and maintaining strategic relationships through regular communication. Candidates are expected to have experience in Customer Success or B2B roles, particularly with large enterprise accounts, along with strong communication skills and a customer-centric approach. Miro promotes a diverse and collaborative culture, encouraging its employees to embrace differences while striving for collective success.

The New Products Team at Miro focuses on driving the company's multi-product strategy, with responsibilities that include product positioning, solution design, and field enablement to enhance Miro's market presence. The role of New Product Specialist involves overseeing the go-to-market execution for new offerings, generating demand, conducting demos, and securing initial customer deals. Candidates should have over seven years of experience in SaaS sales, particularly with new or early-stage products, and possess skills in consultative selling and strategic planning. Miro emphasizes a collaborative and inclusive culture, aiming to empower diverse teams to innovate and create impactful products. The company also provides a supportive environment with competitive benefits and opportunities for professional growth.

Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers to innovate. The role of Strategic Customer Success Manager for the Nordics focuses on building strong relationships with enterprise customers, helping them realize the value of Miro's platform. Key responsibilities include managing a portfolio of 15-20 strategic accounts, driving product adoption, and collaborating with various internal teams to enhance customer engagement and health metrics. Candidates should have significant experience in B2B Customer Success or consulting, particularly with large enterprise accounts, along with strong communication and time management skills. Miro promotes a culture of diversity, collaboration, and continuous learning, offering competitive benefits and a supportive work environment.

The New Products Team at Miro focuses on advancing the company's multi-product strategy by managing various aspects such as positioning and pricing, while enabling field operations. The New Product Specialist role involves leading go-to-market efforts for new offerings, generating demand, delivering demos, and securing initial customer deals. Successful candidates should possess extensive experience in selling SaaS products, ideally in a startup or specialized context, and have strong skills in strategic selling and account management. Miro, a collaborative visual workspace platform, strives for diversity and inclusion, emphasizing teamwork and innovation among its global workforce of over 1,600 employees. The company offers competitive benefits, including equity packages, professional development allowances, and a focus on creating an inclusive and supportive work environment.

Miro's Customer Experience team comprises various units including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers to innovate. Within this structure, the Strategic Customer Success team focuses on fostering lasting partnerships by ensuring customers realize value from their investments in Miro's platform. The role of a Strategic Customer Success Manager involves managing a portfolio of up to 20 strategic enterprise clients, enhancing product adoption, and facilitating high-value engagements. Candidates should have significant experience in customer-facing roles and a strong understanding of B2B SaaS environments, particularly with large enterprise accounts. Miro emphasizes collaboration and diversity, striving to create an inclusive environment where different perspectives can coalesce to drive innovation.

The New Products Team at Miro is integral to the company's multi-product strategy, focusing on the testing of positioning, pricing, and packaging to enhance market presence. As a New Product Specialist, you will lead the go-to-market strategy for new offerings, generating demand and conducting strategic demos while closing initial customer deals. This role is ideal for entrepreneurial sellers who excel in ambiguous environments and are skilled at driving products from conception to scale. Responsibilities include executing targeted sales motions, collaborating with various teams to ensure successful implementations, and translating customer insights into actionable feedback. Miro emphasizes a diverse, inclusive work culture and offers benefits such as a competitive equity package, wellbeing support, and opportunities for professional development.

Miro’s Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, with a shared mission of empowering customers to innovate. The Strategic Customer Success Manager role focuses on ensuring customers achieve long-term value from Miro by aligning the platform with their business workflows and maintaining strategic relationships. Key responsibilities include managing a portfolio of 15-20 enterprise customers, driving product adoption, leading strategic conversations, and collaborating with internal teams to enhance customer success. Candidates should have experience in customer success or B2B roles, particularly with enterprise accounts, along with strong communication skills and a customer-centric mindset. Miro offers a supportive work environment with competitive benefits and emphasizes diversity, inclusion, and collaboration as core values.

The New Products Team at Miro is essential to the company's multi-product strategy, focusing on positioning, pricing, and field enablement to expand Miro's market presence. The role of a New Product Specialist involves leading go-to-market efforts for Miro’s new offerings, generating demand, and helping close initial customer deals. Candidates should have over seven years of experience in a quota-carrying SaaS role, a proven track record in selling new products, and strong communication skills. Miro offers a competitive equity package, a supportive work environment, and opportunities for professional growth within a diverse global team. The company's mission emphasizes collaboration and diversity, aiming to empower teams to innovate and create impactful solutions.

Miro’s Customer Experience encompasses various teams, including Professional Services, Customer Success, Customer Support, and Customer Education, all aiming to empower customers in their innovative endeavors. The role of a Strategic Customer Success Manager focuses on ensuring customers realize value from their investment in Miro, particularly within the Nordics region, by aligning the platform with their business goals. The manager will oversee a portfolio of 15-20 enterprise customers, drive product adoption, and facilitate high-touch engagements, including executive reviews and strategic conversations to enhance customer health. Candidates should have experience in customer success or B2B roles, work effectively with decision-makers, and possess strong communication skills, with fluency in English and Nordic languages preferred. Miro promotes a collaborative, inclusive environment while offering competitive benefits and opportunities for professional growth.

The New Products Team at Miro is essential for leveraging the company's multi-product strategy, focusing on testing aspects like positioning, pricing, and packaging. The New Product Specialist role involves executing go-to-market strategies for new offerings, generating demand, and facilitating customer deals. This position is tailored for entrepreneurial sellers who excel in ambiguous situations, allowing them to validate product promises and assess the complete go-to-market lifecycle. Candidates should have over seven years of experience in SaaS sales, particularly in new or early-stage products, along with strong technical and soft skills. Miro promotes a collaborative and inclusive work environment, emphasizing diversity and employee growth, alongside providing competitive benefits to its team.

Miro's Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to innovate. The Strategic Customer Success team, particularly in the Nordics region, emphasizes building strategic partnerships with customers to help them realize the value of Miro's platform. The role of a Strategic Customer Success Manager includes managing a portfolio of strategic enterprise customers, guiding them through product capabilities, leading engagements, and ensuring product adoption. Candidates should have experience in Customer Success or B2B roles, strong communication skills, and the ability to work collaboratively across various internal teams. Miro promotes a diverse and inclusive culture and offers competitive benefits, emphasizing the importance of collaboration and continual improvement.

The New Products Team at Miro is essential for executing the company's multi-product strategy and expanding its market presence. As a New Product Specialist, the role involves leading the go-to-market efforts for new offerings, generating demand, delivering demos, and securing initial customer deals. Key responsibilities include collaborating with various teams to co-sell and ensure effective implementations, while also transforming customer insights into actionable feedback for internal teams. Candidates should have extensive experience in SaaS sales, particularly with new products, and possess strong communication and strategic selling skills. Miro offers a dynamic work environment, emphasizing collaboration and diversity, with various employee benefits and opportunities for professional growth.

Miro’s Customer Experience team, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, aims to empower customers to innovate. The Strategic Customer Success Manager role focuses on helping customers realize the value of their investment in Miro and ensuring alignment between Miro’s platform capabilities and business objectives. Responsibilities include managing a portfolio of strategic enterprise customers, driving product adoption, leading engagements, and collaborating with internal teams to monitor customer health metrics. Ideal candidates should have 3+ years of experience in Customer Success or strategic consulting, familiarity with enterprise accounts, and strong communication skills. Miro values diversity and collaboration in its mission to foster an inclusive environment, inviting all talent to contribute to the team and its goals.

The New Products Team at Miro is a new high-impact group focused on go-to-market strategies, responsible for aspects like positioning, pricing, and feedback loops, essential for expanding Miro's market share. As a New Product Specialist, the role involves leading market execution for new offerings, generating demand, conducting strategic demos, and closing initial customer deals while validating the product's market fit. Candidates should have over seven years of SaaS experience, preferably with a track record in selling new products and familiarity with adjacent sectors. The position requires strong technical, communication, and independent working skills, with an emphasis on collaboration among internal teams and key stakeholders. Miro promotes a diverse and inclusive workplace culture, emphasizing collaboration and personal growth, while offering competitive benefits and opportunities for ongoing development.