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The Innovation Architect is part of Miro's Professional Services MOST program, providing enterprise clients 240 hours per year to design, implement, and scale collaboration, and works with Customer Success Managers, Technical Architects, and Engagement Managers on complex accounts. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap tied to business outcomes, including AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations with governance and lifecycle management, leading AI-powered workflow optimization, facilitating executive workshops, driving adoption through change management, tracking progress, and producing reusable delivery assets. Requirements include 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design experience, and the ability to communicate complex topics to non-technical audiences across IT, Product, Design, Strategy, and PMO. The role offers global benefits (equity, wellbeing, a WFH equipment allowance, and an learning & development stipend) and emphasizes Miro's diverse, inclusive culture, inviting applicants to learn more about life at Miro and the company mission.

The Innovation Architect is part of Miro's Professional Services within the MOST program, which provides enterprise customers 240 hours per year to collaborate with Miro experts. This role acts as the strategic and architectural layer, conducting structured discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a year-long roadmap plus AI workflow advisory. Responsibilities include owning solution roadmaps for a portfolio, architecting end-to-end Miro implementations, facilitating executive workshops, driving adoption through change management, tracking outcomes, and creating reusable delivery assets. Requirements include 6+ years in consulting or enterprise PS, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and experience with AI-powered workflow optimization, with an ability to simplify complex topics for non-technical audiences and coordinate across IT, Product, Design, Strategy, and PMO. Perks include a global benefits package (equity, wellbeing, equipment allowance, L&D stipend), a diverse team, and information about Miro's mission and commitment to belonging and inclusion.

The Innovation Architect sits within Miro's Professional Services MOST program and acts as the strategic and architectural layer, translating enterprise goals into a structured, sequenced 240-hour annual plan that covers discovery, governance design, and AI workflow advisory. They own the solution roadmap for a portfolio of MOST accounts, lead discovery, map operating models, and design end-to-end Miro implementations while facilitating executive and cross-functional workshops. They drive adoption through change management, track progress across the subscription lifecycle, surface risks early, adjust plans as priorities shift, and contribute reusable assets to raise delivery consistency. Required experience includes 6+ years in consulting or related fields, structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and hands-on AI-powered workflow design with the ability to simplify complex topics for cross-functional audiences. Benefits include equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, with location-specific variations; Miro emphasizes diversity and inclusion and provides information about life at the company.

- The Innovation Architect is part of Miro’s MOST professional services, a subscription-based enterprise offering that provides 240 hours per year for clients to design, implement, and scale collaboration with Miro experts. - The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current operating models, designing governance and collaboration infrastructure, and building a sequenced 240-hour roadmap plus AI workflow advisory to move from ad hoc usage to intelligent systems. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming, lifecycle), leading AI-powered workflow optimization, facilitating executive sessions, driving adoption through change management, tracking outcomes, and surfacing risks. - Qualifications require 6+ years in consulting/change management/Agile or professional services for enterprise, experience leading structured discovery with VP-level stakeholders, knowledge of enterprise collaboration governance, fluency in Miro or similar tools, and the ability to simplify complex topics for non-technical audiences while collaborating across IT, Product, Design, Strategy, and PMO. - Perks include a global benefits package (equity, wellbeing, equipment allowance, and an L&D stipend) and a diverse, collaborative culture aligned with Miro’s mission to empower teams to create the next big thing.

The Innovation Architect sits in Miro’s MOST program and serves as the strategic and architectural layer that translates enterprise goals into a concrete, sequenced 240-hour yearly plan, including discovery, governance design, and AI workflow advisory. They collaborate with Customer Success Managers, Technical Architects, and Engagement Managers to deliver structured, outcomes-driven engagements across Miro’s most complex enterprise accounts. They own the solution roadmap for a portfolio of MOST accounts, run structured discovery, map the customer’s operating model, and design end-to-end Miro implementations covering workspace governance, access models, naming conventions, and lifecycle management. They lead AI workflow advisory, facilitate executive and cross-functional workshops, drive adoption through change management, track progress against outcomes, surface risks, and create reusable delivery assets to raise consistency and reduce time-to-value. Requirements include 6+ years in consulting/change management/Agile transformation or professional services, experience leading discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and the ability to simplify complex topics across IT, Product, Design, Strategy, and PMO; the role also offers global benefits such as equity, wellbeing, a WFH allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture.

The Innovation Architect sits in Miro’s Professional Services organization within the MOST program, a subscription-based offering for enterprise customers that provides 240 hours per year to design, implement, and scale collaboration, working alongside CSMs, Technical Architects, and Engagement Managers on complex accounts. The role fills the gap between executive goals and a concrete, sequenced plan by serving as the strategic and architectural layer of a MOST engagement—leading discovery, diagnosing current work patterns, designing governance and collaboration infrastructure, building a year-long roadmap, and owning AI workflow advisory. Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, conducting structured discovery and operating-model mapping, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle at scale), leading AI-powered workflow optimization, facilitating executive and cross-functional workshops, driving adoption with change management, tracking outcomes, and developing reusable delivery assets. Requirements include 6+ years in consulting, change management, Agile transformation, or professional services supporting enterprise organizations; experience leading discovery with VP-level stakeholders and translating findings into a prioritized plan; knowledge of collaboration governance at scale; fluency in Miro or similar platforms; hands-on experience designing AI-powered workflows; and the ability to communicate complex topics to non-technical audiences while working across IT, Product, Design, Strategy, and PMO with competing priorities. What’s in it for you: a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), a diverse team, location-specific benefits, plus Miro’s mission and commitment to belonging and inclusion, and the Recruitment Privacy Policy governing applicant data.

- The Innovation Architect is part of Miro's Professional Services within the MOST program, which provides enterprise clients 240 hours per year to collaborate with Miro experts. - The role serves as the strategic and architectural layer of a MOST engagement, leading discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and building a year-long 240-hour roadmap, including AI workflow advisory. - Responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations with governance and lifecycle management, facilitating executive sessions, driving adoption through change management, and tracking outcomes across the subscription lifecycle while surfacing risks. - Requirements include 6+ years in consulting or related fields, experience with structured discovery for VP-level stakeholders, knowledge of enterprise-scale collaboration governance, fluency in Miro or similar tools, hands-on AI workflow design, and the ability to translate complex topics for cross-functional audiences. - Benefits include global equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with a focus on diversity, inclusion, and collaboration within Miro’s culture.

The Innovation Architect is a strategic, architectural role within Miro’s MOST program, bridging enterprise goals with a concrete, sequenced 240-hour plan and owning AI workflow advisory. They collaborate with Customer Success Managers, Technical Architects, and Engagement Managers to lead discovery, diagnose current operating models, design governance and collaboration infrastructure, and map a year-long roadmap for how the 240 hours are spent. Key responsibilities include owning the solution roadmap for a portfolio, architecting end-to-end Miro implementations (governance, access models, naming, lifecycle), leading AI-driven workflow optimization, facilitating executive workshops, driving change management, tracking outcomes, and delivering reusable assets. Requirements call for 6+ years in consulting/change management/Agile/PS for enterprise, experience with structured discovery for VP-level stakeholders, enterprise-scale governance knowledge, fluency in Miro or similar tools, and the ability to simplify complex topics for non-technical audiences while working across IT, Product, Design, Strategy, and PMO. The role offers global benefits (including equity, wellbeing, equipment allowance, and an L&D stipend), a diverse team culture, location-specific perks, and a company-wide emphasis on belonging and inclusion as Miro works to empower teams to create the next big thing.

- The Innovation Architect is part of Miro's Professional Services MOST program, providing 240 hours per year of expert support to enterprise customers and collaborating with Customer Success Managers, Technical Architects, and Engagement Managers to deliver outcomes-driven engagements. - The role fills the gap of translating ambitious goals into a concrete, sequenced plan, acting as the strategic and architectural layer of a MOST engagement by running discovery, diagnosing current work practices, designing governance and collaboration infrastructure, and building the 240-hour roadmap, while also leading AI workflow advisory. - Responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access models, naming conventions, lifecycle management), facilitating executive and cross-functional workshops, driving adoption through change management, tracking progress and risks, and creating reusable delivery assets. - Requirements are 6+ years in consulting/change management/Agile transformation or enterprise PS, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, hands-on AI workflow optimization experience, and the ability to simplify complex topics for non-technical audiences while working cross-functionally. - The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and is part of Miro's inclusive, diverse culture as it supports teams to create the next big thing.

The Innovation Architect is part of Miro’s Professional Services within the MOST program, a subscription-based offering that provides enterprise clients 240 hours per year to work with Miro experts. The role serves as the strategic and architectural layer of a MOST engagement, conducting discovery, diagnosing current ways of working, designing governance and collaboration infrastructure, and creating a 240-hour roadmap, while also leading AI workflow advisory to build intelligent, repeatable processes. Key responsibilities include owning the solution roadmap for a portfolio of MOST accounts, architecting end-to-end Miro implementations (governance, access, naming conventions, lifecycle), facilitating executive and cross-functional sessions, driving adoption through change management, and contributing reusable assets. Requirements include 6+ years in consulting/change management/PS supporting enterprise organizations, experience leading structured discovery with VP-level stakeholders, knowledge of collaboration governance, fluency in Miro or similar platforms, and experience designing AI-powered workflows and communicating across IT, Product, Design, and PMO. Benefits highlighted include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, a diverse team, location-specific benefits, and a strong emphasis on belonging and inclusion, with a note that Recruitment Privacy Policy applies.