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GitLab presents itself as an intelligent DevSecOps orchestration platform designed to boost developer productivity, operational efficiency, and security while accelerating digital transformation, with AI embedded as a core productivity multiplier and a culture that values innovation and inclusion. The Customer Success Architect role, based in Singapore within the APJ region, acts as a trusted strategic advisor and technical authority to GitLab’s largest Enterprise and Government customers, shaping adoption and long-term outcomes after sale and influencing renewal and expansion decisions. Key responsibilities include owning a portfolio of flagship accounts, driving adoption, retention, and expansion, leading cross-functional escalations, delivering scalable technical enablement, guiding cloud and platform architectures, and communicating executive-level insights and business cases. Candidates must be a Singaporean citizen based in Singapore with English and Mandarin proficiency, hands-on end-to-end CI/CD experience, a track record in enterprise/government engagements, deep DevSecOps expertise, strong Git and branching knowledge, IaC/GitOps experience, and the ability to translate business goals into measurable success plans and executive-ready reporting. The role sits in GitLab’s Customer Success Architect team within the Customer Experience organization for APJ, operates remotely across time zones, offers a benefits package, and emphasizes equal opportunity and diversity, with a welcome note that applicants with varying levels of experience are encouraged to apply.

GitLab is an intelligent DevSecOps orchestration platform that boosts developer productivity, security and digital transformation, with a large user base and a culture that embraces AI as a core productivity multiplier. The role is Strategic Account Executive for Singapore, owning and growing enterprise relationships in the market, leading the full sales cycle from prospecting to rollout and adoption, with a focus on the financial services sector. You’ll lead account strategy, conduct prospecting and opportunity development with channel partners, coordinate pre- and post-sales efforts across solutions architects, customer success, and support, and provide regular activity, pipeline, and forecast reporting while acting as the voice of the customer. You’ll bring experience managing complex enterprise sales (ideally in financial services), strong pre/post-sales and consultative selling skills, pipeline management, and the ability to align GitLab solutions to customer outcomes, along with collaboration and communication abilities and familiarity with software development concepts. The role sits within an all-remote enterprise sales team in Singapore, focused on expanding GitLab’s footprint through strategic channel partnerships, supported by comprehensive benefits and a strong equal opportunity, inclusive culture, and adherence to location-based guidelines and privacy policies.

GitLab presents itself as an intelligent DevSecOps orchestration platform that helps organizations increase developer productivity, operational efficiency, security/compliance, and digital transformation, trusted by 50 million+ users and over half of the Fortune 100. They embed AI as a core productivity multiplier across the company, fostering a high-performance, values-driven culture with continuous knowledge exchange to drive innovation and impact. The Senior Manager, Solutions Architecture - Asia (Pre-Sales) role leads a distributed team across Southeast Asia, Taiwan, and South Korea, acting as a player-coach to translate customer needs into business outcomes and secure technical wins for GitLab’s platform. Responsibilities include guiding regional strategy for technical evaluations, workshops, demos, and proofs-of-concept, building regional operating practices, ensuring cross-functional alignment, defining KPIs, and hiring/developing scalable talent. The position is currently based in Singapore in a remote environment with travel as needed, and GitLab offers benefits such as PTO, equity, parental leave, and a strong commitment to equal opportunity and non-discrimination under EEO policies.