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GitLab is a leading open core software company that offers an AI-powered DevSecOps Platform, supporting over 100,000 organizations. The company's mission is to foster communal contribution to software development, which significantly enhances human progress, and this ethos shapes its hiring practices and product development. The role of Strategic Account Executive involves leading account management efforts for large clients, overseeing the sales process, and ensuring the effective adoption of GitLab products. Candidates are expected to have strong negotiation and communication skills, experience engaging large enterprises, and familiarity with Git and software development tools. GitLab emphasizes diversity, equity, and inclusion in its hiring practices and provides remote work opportunities globally, while ensuring a fair recruitment process based on merit.

GitLab is an open core software company providing an AI-powered DevSecOps Platform, utilized by over 100,000 organizations, with a mission to encourage collective software creation to enhance human progress. The Customer Success Management (CSM) team works to align with customers’ business goals, enabling them to adopt and expand their use of GitLab products while optimizing customer satisfaction and investment returns. CSM professionals are responsible for transforming pre-sales plans into actionable objectives, guiding customers through their journey, and collaborating with various teams to address needs and escalations. The ideal candidates should have a strong understanding of Git, software development processes, and previous experience in customer success roles, alongside excellent communication and project management skills. GitLab offers a range of benefits, including a remote work environment, unlimited paid time off, and opportunities for growth, while embracing diversity and ensuring a discrimination-free workplace.

GitLab is an open core software company that provides an AI-powered DevSecOps platform, serving over 100,000 organizations and emphasizing a collaborative culture that encourages contributions from all users. The Customer Success Architect (CSA) team plays a strategic role in aligning GitLab's platform with the specific business goals of customers, enhancing long-term success through trusted advisory relationships. CSAs focus on enabling technical adoption, supporting customer journeys, and managing account escalations while ensuring high levels of customer satisfaction and retention. Candidates for the CSA role should possess knowledge of software development practices, project management skills, and strong communication abilities, with a commitment to GitLab's values and a willingness to travel if necessary. GitLab is dedicated to maintaining an inclusive workplace, adhering to equal opportunity policies, and accommodating individuals with disabilities during the recruitment process.