GitLab presents itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, security, and speed to market, trusted by millions and many Fortune 100 organizations, with AI embedded as a core productivity multiplier. The role is a Customer Success Engineer in GitLab’s On-Demand Success Tier, working in a pooled model to deliver technical guidance through webinars, labs, office hours, and on-demand engagements, collaborating with Customer Success Managers, Account Executives, and Renewals to support adoption across key workflows. You’ll deliver customer-specific enablement, provide architectural guidance, develop reusable enablement content, and build specialty competencies while contributing to customer-facing learning resources. Requirements include fluency in English and Spanish (Portuguese a plus), location in the United States, Mexico, or Brazil, experience with GitLab use cases and DevSecOps tooling, a technical background, strong communication skills, and a track record as a trusted post-sales technical advisor; GitLab emphasizes welcoming diverse backgrounds. The company offers remote-friendly benefits, equity, growth funds, parental leave, and a salary range of $105,600–$158,400 USD for US residents, along with global hiring guidelines and a strong commitment to equal opportunity and accommodations.