The Ampin App
deep insights into the Atlassian community

At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or a hybrid model, allowing them to better manage their personal and family commitments. The company conducts interviews and onboarding virtually, highlighting its distributed-first approach. Employees collaborate across various teams to develop and implement sales enablement programs, which include onboarding, training, and coaching through online platforms and in-person workshops. Continuous improvement is emphasized through monitoring performance metrics, seeking feedback from sales leadership, and identifying areas for enhancement. Atlassian also focuses on localized training, the development of sales talent, and improving sales system efficiencies.

At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remotely, or a hybrid model, allowing them to better manage personal and family priorities. The company hires globally, conducting interviews and onboarding processes virtually as part of its distributed-first approach. Programs for sales enablement are developed through collaboration with various teams, focusing on training and onboarding to enhance productivity. Performance metrics are monitored to gauge the success of these programs, and feedback is actively solicited for ongoing improvement. Additionally, Atlassian emphasizes localized training materials and strives to enhance efficiencies in sales operations.

Atlassian offers flexible work arrangements, allowing employees to work in the office, from home, or a mix of both to better manage personal and family priorities. They are hiring a Senior Technical Support Engineer for their Cloud products support team, especially focused on enhancing customer satisfaction in Japan. This role involves improving support methodologies and ensuring a consistent quality experience for customers. The engineer will conduct triage, root cause analysis, and debugging across various Atlassian products while collaborating with engineering teams to tackle complex technical issues. New hires will undergo training to become specialists in selected products and technologies.