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Atlassian offers flexible work options for employees, allowing them to work from the office, home, or a combination, which supports personal and family goals. The company hires globally in regions where they have legal entities, with virtual interviews and onboarding practices in place. Currently, they are seeking a Principal Product Manager for the Teamwork Platform (TWP) team, which focuses on enhancing customer experiences through collaboration tools. This role requires a deep understanding of customer needs and the ability to create effective solutions in partnership with internal teams. The ideal candidate will have expertise in product and platform management, as well as experience working with enterprise customers to address complex challenges related to automation and integration.

Atlassian is open to hiring individuals from any country where they have a legal entity, provided candidates have the necessary working rights and enough time zone overlap with their teams. Employees can choose to work remotely or from an office, depending on the requirements of their roles. The company focuses on building a top-tier engineering organization that empowers teams to deliver optimal results while supporting customer transitions to cloud services. They seek candidates who are passionate about innovation and collaboration, particularly in enhancing their core products like Jira and Confluence. The role involves developing high-quality client code, designing user-friendly interfaces, collaborating with cross-functional teams, conducting code reviews, and mentoring fellow engineers.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid work arrangements, promoting a balance with personal and family priorities. The company hires globally in regions where they have a legal entity, conducting interviews and onboarding virtually to support a distributed-first culture. They are actively seeking experienced Principal Software Engineers for their Sydney teams, emphasizing the importance of mentoring and sharing expertise with junior colleagues. While their primary tech stack includes Java, they are open to candidates from diverse programming backgrounds and prioritize the ability to learn new technologies. During the interview process, candidates can code in their preferred programming language to showcase their skills effectively.

Atlassian offers flexible work arrangements, allowing employees to work from home, in the office, or a combination of both. This approach enables team members to better manage their personal and family commitments. The company is hiring engineers for their Sydney teams, emphasizing a culture of support and mentorship among colleagues. While most of their technology stack is in Java, Atlassian values adaptability and encourages candidates to demonstrate their coding skills in any language they are comfortable with during the interview process. The goal is to assess a candidate's overall capabilities as a developer rather than just their experience with specific tools.

Atlassian offers its employees flexibility in their work locations, allowing them to choose between office-based, remote, or hybrid setups. The company operates as a distributed-first organization, conducting interviews and onboarding virtually, and can hire individuals in any country where it has a legal entity. They are seeking a passionate individual to drive their Design Partnership program by fostering engagement with large Enterprises to create long-term customer value and product innovation. The role requires strong collaboration skills, the ability to understand customer needs, and the drive to influence transformational changes while managing multiple stakeholders. Additionally, the candidate will establish consistent processes within the program, track success metrics, and advocate for enhancements to Atlassian's product and distribution strategies based on customer insights.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, from home, or a hybrid model, allowing for better balance with personal priorities. The company conducts virtual interviews and onboarding, aiming to hire globally where they have legal entities, particularly looking at candidates from Australia and New Zealand. They are currently seeking a Senior Engineering Manager for their Product Engineering Organization, who will oversee a group of 10-18 engineers and support their professional growth. The role involves collaborating with product management and design teams to improve project delivery, manage team dynamics, and enable efficient feature releases. The manager will also engage in technical discussions, drive decision-making, and ensure alignment with company goals by identifying blockers and setting success metrics.

At Atlassian, employees have the flexibility to choose their working environment, whether it's in an office, at home, or a hybrid of both, which helps them balance personal and family priorities. The company conducts interviews and onboarding virtually, allowing for the hiring of candidates across various countries, provided there is sufficient timezone overlap. Atlassian is currently seeking a Senior Engineering Manager to lead a team of 10-18 engineers within the Product Engineering Organization. The role involves mentoring team members, facilitating collaboration, managing project delivery, and driving technical decision-making. The Senior Engineering Manager will also partner with various stakeholders and leadership to align team outcomes with company goals while ensuring the professional growth of their team.

Atlassian offers flexible work arrangements, allowing employees to choose between working in the office, from home, or a combination of both, promoting a balance between personal and professional priorities. The company is seeking a talented individual to lead its Design Partnership program, focusing on engaging large enterprises to deliver long-term customer value and product innovation. This role requires collaboration with various stakeholders to effectively identify and implement solutions that utilize Atlassian products. The ideal candidate should have a strong understanding of both customer needs and Atlassian’s capabilities, as well as experience in managing customer engagements and advocating for enhancements in product strategy. Additionally, the role involves creating resources and processes that support design engagements globally, ensuring that customer success is sustainable and measurable.

At Atlassian, employees have the flexibility to work remotely or in an office, with virtual interviews and onboarding reflecting the company's distributed-first approach. The Principal Product Data Technical Lead plays a crucial role in enhancing Enterprise Customer success by analyzing support data and collaborating with Product and Engineering teams. This position combines the responsibilities of Analyst, Product Manager, and Program Manager, emphasizing a strategic and data-driven mindset. Atlassian offers a range of benefits, such as ample time off, flexible work arrangements, and paid volunteer days, all in a highly collaborative and enjoyable work environment. The company values diverse contributions, ensures inclusivity, and encourages potential candidates with varied experiences to apply, highlighting a commitment to supporting and empowering every team member.

Atlassian offers flexible work arrangements, allowing employees to choose between working in the office, from home, or a hybrid model to support their personal needs. The company hires globally, with virtual interviews and onboarding processes to accommodate its distributed-first approach. The Lead Program Manager - Talent will collaborate with the head of Talent and the leadership team to implement strategic talent initiatives across the organization. Key responsibilities include program and project management, stakeholder engagement, and driving data analysis to assess program effectiveness and ROI. This role will closely coordinate with the Director of Talent Infrastructure to ensure alignment with the company's strategic objectives.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a blend of both, empowering them to balance personal and professional commitments. The company operates on a distributed-first model, conducting interviews and onboarding virtually in countries where they have a legal entity. The role involves leading a team of five designers, providing them with frameworks and support to grow their skills and careers while collaborating with various stakeholders to enhance data experiences and visualization features. Ideal candidates should have over eight years of experience in UX or product design, with at least three years spent in leadership roles, demonstrating a passion for team development and strong cross-departmental collaboration. A successful candidate will possess a deep understanding of design principles, technical aspects of software products, and the ability to influence and communicate effectively with diverse audiences within the organization.

At Atlassian, employees have the flexibility to work from the office, home, or a combination of both, allowing them to manage personal and family priorities effectively. The company is expanding its design team as part of a cross-functional effort focused on exploring opportunities in the GenAI space. As the Lead Product Designer, you will be tasked with delivering exceptional user experiences by leading strategic design initiatives and integrating multiple projects into a unified vision. The role involves significant ownership in the design process, impacting over 10 million users globally and collaborating with a diverse team of professionals. Additionally, you will contribute to a positive team culture, mentor fellow designers, and help drive a commitment to exceptional user experiences within the organization.

Atlassian offers flexible work arrangements, allowing employees to choose between working from an office, home, or a combination of both. The company conducts virtual interviews and onboarding, reflecting its distributed-first approach. The Senior Program Manager for Employee Relations (ER) and Diversity, Equity, and Inclusion (DEI) will play a key role in managing strategic initiatives across these areas. Responsibilities will include overseeing program management, handling low performance operations, co-creating the DEI roadmap, and building relationships with HR leaders and stakeholders. The ideal candidate will have a solid understanding of ER and DEI principles, strong project management skills, and a commitment to fostering an inclusive work environment.

Atlassian is hiring a Senior Principal Software Engineer for their Jira Experience XP team, which can work remotely or from an office, depending on role requirements. The engineer will report to the Head of Engineering and will focus on aligning technical strategies with enterprise goals for Jira's scalability and performance. Responsibilities include shaping the architectural direction of the Jira platform, overseeing significant programs, and collaborating with multiple teams to drive improvements in operational excellence and developer productivity. The role requires strong technical, influencing, and communication skills to align various stakeholders and mentor engineers of varying experience levels. Ultimately, the position aims to enhance software quality and establish best practices within Atlassian’s engineering teams.

Atlassian offers flexible work options, allowing employees to choose whether to work in the office, from home, or a combination of both, enhancing their ability to manage personal and family commitments. The company hires globally wherever they have a legal entity, conducting interviews and onboarding virtually, in line with their distributed-first culture. The role involves troubleshooting and debugging Atlassian's Java-based web applications, with responsibilities that include communicating with customers to address their concerns and providing updates on resolutions. Employees are expected to adopt a solution-focused approach, collaborate with colleagues to resolve issues, and contribute to improving support strategies. Advocating for customer needs is essential, as employees are encouraged to identify trends that could influence future product features and fixes.

At Atlassian, employees have the flexibility to choose their work environment, whether in the office, at home, or a mix of both, which supports personal and family priorities. The company is currently seeking a Human Resources Business Partner (HRBP) for its Platform Engineering organization to help scale and enhance service delivery. This role involves strategic partnership with leadership to develop and implement the People Strategy aligned with broader organizational goals and to design future organizational models. The HRBP will also focus on fostering a culture of inclusion and Diversity, Equity, and Inclusion (DEI) throughout various HR processes and programs. Candidates are expected to have over ten years of HR experience, particularly in high-growth companies, and possess strong analytical and storytelling abilities to bridge data insights with business strategies.

At Atlassian, employees have the flexibility to choose their work environment, whether it's in an office, remotely, or a hybrid model, allowing them to balance personal and family commitments. The company is looking to hire a Human Resources Business Partner (HRBP) for a 15-month fixed-term contract, who can strategically collaborate with leadership to enhance team performance and develop a supportive culture. Responsibilities of the HRBP include executing the people strategy, designing future organizational models, and providing data-driven insights to inform HR decision-making. The ideal candidate should have over 10 years of HR experience, a collaborative mindset, strong relationship-building skills, and the ability to influence through clear communication. The role also emphasizes fostering a culture of inclusion by integrating diversity, equity, and inclusion strategies across various HR functions.

At Atlassian, employees have the flexibility to choose their work environment, whether it's in an office, at home, or a hybrid of both, providing them with better control over their personal and professional priorities. The company is seeking a Human Resources Business Partner (HRBP) to support its Platform Engineering organization, with the goal of building a high-performing team and implementing effective people strategies. This role involves collaborating with leadership to align HR initiatives with the company's broader vision and operational plans, alongside regional partners and Centers of Excellence. Key responsibilities include organizational design, workforce planning, and promoting Diversity, Equity, and Inclusion within the company's culture. Candidates should possess over ten years of HR experience, a collaborative mindset, and strong analytical and storytelling skills to effectively communicate insights and influence leadership decisions.

At Atlassian, employees have the flexibility to choose their work environment, whether it be in the office, at home, or a hybrid approach, allowing them to balance personal priorities. The company is seeking a Human Resources Business Partner for its Platform Engineering organization, tasked with partnering with leadership to enhance team performance and culture. Key responsibilities include developing and executing a People Strategy aligned with broader organizational goals, creating a future-oriented organizational model, and leveraging analytics to drive HR decisions and initiatives. The ideal candidate will have over 10 years of HR experience, a collaborative approach, and strong storytelling skills to communicate effectively across various levels of the organization. Additionally, a focus on diversity, equity, and inclusion will be integral to the talent acquisition and employee experience strategies.

At Atlassian, employees have the flexibility to choose their work environment, whether in-office, remote, or a hybrid model, allowing them to better balance personal and family commitments. The company hires globally and conducts virtual interviews and onboarding, emphasizing its distributed-first culture. The role requires collaboration with business leaders to align people strategies with business growth, using data-driven decisions to measure outcomes and impacts. Candidates should have 8-10 years of HR experience, a track record of driving transformations, and the ability to influence and communicate effectively across the organization. Strong analytical skills and the capacity to adapt to changing priorities are essential, alongside a commitment to continuous improvement and innovation.

Atlassian offers flexible work arrangements, allowing employees to work from home, in the office, or a mix of both, enabling better support for personal priorities. The company follows a distributed-first approach, conducting interviews and onboarding virtually across countries where they have a legal entity. Atlassian aims to enhance customer support experiences by integrating AI to create more engaging and human-centric service management. They are seeking an Experience Design Manager to lead a design team, fostering talent and supporting design strategy in collaboration with product and engineering. Candidates should have significant experience managing design teams, a passion for user-centric solutions, and a knack for mentoring and guiding team members.

Atlassian offers flexibility in work arrangements, allowing employees to decide between remote or office work, which supports their personal and family priorities. The company operates as a distributed-first organization, conducting interviews and onboarding virtually across various countries. The role outlined involves partnering with business leaders to align people strategies with business growth and using analytics for strategic people decisions. Candidates should have 8-10 years of HR experience, showcasing their ability to drive changes, lead transformations, and work in a complex global environment. Key skills include strong communication, analytical thinking, and a capacity to influence leaders, along with a focus on innovation and adaptability.

Atlassian offers flexible work arrangements, allowing employees to work from an office, home, or a combination of both, enhancing their ability to meet personal and family commitments. The company is hiring a fully remote Account Executive for the APAC Mid-Market team in Australia, responsible for managing accounts in Southeast Asia. This role involves helping customers scale their use of Atlassian's solutions across various areas while building strategic relationships to enhance customer satisfaction. The Account Executive will identify sales opportunities, nurture customer relationships, and provide feedback for product improvement. Additionally, they will collaborate with local channel partners and stay informed about market trends to drive sales success.

Atlassian offers its employees flexibility in their work environments, allowing them to choose between office and remote work, which supports personal and family commitments. The company is hiring an Account Executive for its APAC Mid-Market team, specifically targeting Southeast Asia-based customers. This fully remote role requires the candidate to be located in Australia and involves managing accounts, identifying growth opportunities, and nurturing customer relationships. In addition to achieving revenue targets, the Account Executive will provide feedback to enhance the customer experience and must stay informed about industry trends and competitor activities. The role emphasizes building strategic relationships and collaborating with local channel partners for improved customer outcomes.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether from home, an office, or a hybrid approach, which caters to their personal and family needs. The company hires globally in locations where it has legal entities, conducting interviews and onboarding virtually to support its distributed-first model. A Senior Technical Program Manager is being recruited for the Core Data Platform team in Australia or New Zealand, focusing on complex programs related to data consolidation and improving the developer experience. This role involves translating business goals into technical solutions, defining systems programs, and collaborating with engineering teams to prioritize and solve key challenges. The position requires managing the entire lifecycle of technical programs and coordinating across various functions to develop reliable and cost-effective solutions for Atlassian's services.

Atlassian offers flexible work options, allowing employees to choose between office or remote work to better balance personal and family commitments. The company conducts virtual interviews and onboarding, as they are a distributed-first organization, with hiring available across any country where they have a legal entity. They are currently looking for a Senior Technical Program Manager for their Core Data Platform team, who will report to the Head of Technical Program Management. In this role, the manager will translate business goals into technical solutions, define program objectives, and ensure the success of engineering projects, including managing their lifecycle and dependencies. The position requires collaboration across the company to enhance system reliability and develop disaster recovery solutions.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a hybrid of both, providing them with greater control over personal and family commitments. They are currently seeking an Account Executive for their APAC Mid-Market team, with a focus on Southeast Asia, who will manage customer accounts and enhance the use of Atlassian solutions in various operational areas. The role involves forming strong relationships with customers, identifying sales opportunities, and achieving revenue targets while advocating for customer needs within the organization. Responsibilities include developing account plans, delivering sales presentations, and staying informed about industry trends and competitor activities. Collaboration with local channel partners is also crucial to maximize customer satisfaction and drive sales growth.

Atlassian offers flexible working arrangements, allowing employees to choose between office, home, or hybrid modes, enhancing their ability to manage personal and family priorities. The company is hiring an Account Executive for its APAC Mid-Market team, specifically targeting Southeast Asian customers, and the role is fully remote but requires residence in Australia. The Account Executive will be responsible for managing customer accounts, identifying upsell and cross-sell opportunities, and collaborating with internal teams to ensure customer satisfaction. Key responsibilities include building strategic relationships, delivering sales presentations, and providing accurate sales forecasts. Additionally, the role involves staying informed about industry trends and partnering with local channel partners to enhance customer collaboration.

Atlassian offers flexible work options, allowing employees to choose between working in the office, from home, or a combination of both to better accommodate their personal and family needs. The company is currently looking for a Senior Manager of Strategy and Business Operations to enhance their ITSM strategy and projects, with interviews and onboarding processes conducted virtually. The role requires a self-starter who is organized, analytical, and detail-oriented, working closely with leaders across the Atlassian portfolio to facilitate decision-making and problem-solving. Key responsibilities include driving strategy, identifying opportunities through financial modeling, transforming insights into recommendations, and collaborating with various departments. Candidates should be comfortable with ambiguity, possess strong financial modeling skills, and have a passion for technology and innovation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is one of the fastest-growing software companies in the world, with millions of customers across our products (Jira, Confluence, Bitbucket, Trello and Loom to name a few). We're making a heavy investment in experience design, in a bid to bring out the best in every team. We're growing our design team globally and searching for hardworking, talented designers.

We have an outstanding opportunity for a Product Designer to join our AI team in Sydney. The AI team is set up to accelerate AI innovation across all our products and platforms, provide cohesive AI experiences, and build an Atlassian AI infrastructure for the future.

More about the opportunity

• The team's mission is focused on harnessing emerging AI technologies to unleash the potential of every team.

• You'll work in a cross-functional team with significant ownership. Your work will impact our whole product suite, which some of the best companies in the world rely on daily.

• You'll work with a variety of disciplines across the business in a highly collaborative manner.

Your future team

We are looking for a Senior Product Designer to be a key pillar in the AI Design team. In this role, you’ll report to the Senior Design Manager of AI Platform. Your scope will consist of multiple teams across North America and Australia. Together, you will create high-quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on defining and scaling AI interaction patterns across the Atlassian product portfolio to deliver best-in-class AI experiences to over 250,000 customers!

What you'll do

• Increase the AI capabilities in our software patterns

• Demonstrate excellence in systems design

• Collaborate with AI teams across Atlassian to develop, mature, and scale their interaction patterns

• Elevate our bar for craft in software interfaces within AI and in collaboration with Atlassian Design Systems (ADS)

Your background

• 5+ years of product design experience designing complex or enterprise-level software

• Passion for story-telling, the ability to bring design direction to life with compelling narrative

• Experience balancing customer needs with business goals, market viability, and technical feasibility

• Experience in design systems, the ability to identify common components required to support a wide array of customer use cases.

• Experience measuring success with qualitative and quantitative methods

More about Atlassian

Software is changing the world, and we're at the centre of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we're advancing the art of team collaboration with products like Jira, Confluence, Bitbucket, Trello and Loom.

From Amsterdam and Austin to Sydney and San Francisco, we're looking for people who are hardworking and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Driven by honest values, an amazing culture, and consistent revenue growth, we're out to unleash the potential of every team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

Atlassian is looking for experienced and talented engineers to join our team! These Product and Platform teams are looking for innovative Frontend developers to help us build for the future. You'll be responsible for the design, build and maintenance of product and platform services, and infrastructure that powers Atlassian Cloud. We build always-on, low-latency, high-concurrency micro-services and systems that scale for millions of users. This is a role with broad technical responsibilities across all our products with greenfield projects and technologies, not a product maintenance type of role. You will play a key role in shaping the Atlassian Cloud Platform. Using your programming expertise and deep understanding of modern web architectures and distributed systems, you will help future-proof our established products by designing, implementing, integrating, tuning and issue resolution new micro-services, software libraries, tools and applications.

More about our team

Work with a team of amazing developers and designers to build simple, beautiful and consistent user experiences for our web apps. We are always growing, learning, and adapting, in and out of the office. Our teams are crazy smart and direct and we ask hard questions and challenge each other to constantly improve our work. We are driven but team oriented. We're dedicated to agile methodology and big believers in 'lean' (which means we don't do documentation for documentation's sake). We know the importance of validating our assumptions about users and implement various types of testing to prove assumptions right or wrong. Our bottom line is improving our user's experience - no matter what.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team
As a Senior Product Manager working in the Jira Service Management team at Atlassian, you will join one of Atlassian's fastest growing products, and work on the mission to unlock Service Agent productivity to deliver exceptional support.

Your focus will be on building the right thing — figure out how best to bring the power of AI to transform how teams provide service. AI is a fast moving space, so we expect a lot of exploration, experimentation, validation of hypotheses through customer research to figure out the right solutions for the problems our customers are facing. This is awesome opportunity to play a vital role in shaping the evolution of AI for Jira Service Management.

Reporting to the Senior Group Product Manager of the Support Mission, your work will directly impact tens of thousands of customers and hundreds of thousands of users.

Responsibilities

• Own product strategy, roadmap execution for agent productivity powered by AI in JSM

• Build relationships with stakeholders across the business, including our Cloud Platform team as well as work closely with other Product Managers in JSM.

• Set clear goals, make decisions and communicate crisply to your team, to leaders across Atlassian and to our customers and partners

• Ship ideas from start to finish, while still being able to see a bet no working out, quickly retrench and refocus on alternative options with more promise.

• Move fast to validate hypotheses by capturing key insights from customers, reading signals from the market and experiment iteratively.

• Run multiple early access and beta programs to learn by shipping.

Qualifications

• 5-10 years of Product Management experience at a fast growing, product led software company, preferably in Enterprise SaaS

• BE/BS/BA with emphasis in Software Engineering or Design (MBA is preferable)

• Deep domain experience in ITSM or ESM industry, with at least 3 years of service management experience

• You have a strong recent experience in building and shipping AI products in the ITSM or ESM space

• You have prior success in breaking down big problem spaces, setting product vision and strategy and leading teams in launching excellent products

• You have a flair for good user experience with strong customer empathy and a track record of working with designers

• You relish the challenge of translating deep technical challenges and insights from data into business and customer value propositions

• You are an experienced Product Manager with strong craft skills and have worked effectively with hybrid or fully remote teams.

A Mid Market Account Executive at Atlassian is responsible for managing a portfolio of mid-market customers, focusing on identifying sales opportunities, cross-selling, and expanding the user base. They work closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide customers in deploying and utilizing Atlassian products at scale. Additionally, they serve as customer advocates, providing valuable feedback to product and engineering teams to enhance the customer experience.

• Manage a portfolio of mid-market customers, identifying sales opportunities, and nurturing customer relationships.

• Achieve revenue targets by cross-selling and expanding user base.

• Serve as a customer advocate, providing feedback to product and engineering teams.

• Collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers.

• Guide customers in deploying and utilizing Atlassian products at scale.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Enterprise Readiness Team is passionate about building scalable, flexible & collaborative tools for the future of our largest Enterprise customers. This is one of the fastest-growing Atlassian market areas and we are looking for experienced, opinionated product designers who have helped build complex products in the past.

Enterprise readiness for Atlassian Cloud Products will be defined by the ability of those product to meet the security, compliance, reliability, and operational support needs of larger customers operating in environments (e.g. industry or geo regulations) that require them to address complex requirements.

This requires understanding our largest customers and the human, software and UX problems that occur only when handling large data, users volumes and instance numbers. Capabilities that allow to scale operations administratively.

Product Designers at Atlassian work on the end-to-end experience, from identifying customer needs to detailed UI refinement. We’re looking to hire a lead product designer who takes ownership of the experience, thinks broadly, generates compelling solution ideas and sweats the details. Your work will directly impact millions of users.

What you’ll do

• Tackle complex problems and set up new initiatives. Working closely with your engineering and product partners, you'll have a large amount of ownership and autonomy across the entire design process. You'll have the opportunity to shape strategy and experiences for our new initiatives in some very complex problem areas.

• Be a true champion for our users. One of our core values is “Don’t F#@$ the customer”. You will drive workshops with designers, engineers, product managers and customers to identify needs and potential solutions. You will use this knowledge to shape cross functional conversations and design outcomes.

• Collaborate cross-functionally with some of the smartest (and nicest) people in the industry. Day-to-day you'll work closely with Engineers, Product Managers, Content Designers, Marketing Experts, and Analysts to develop a shared vision, champion the user experience in our products and ship impactful work.

A Mid Market Account Executive at Atlassian is responsible for managing a portfolio of mid-market customers, focusing on identifying sales opportunities, cross-selling, and expanding the user base. They work closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide customers in deploying and utilizing Atlassian products at scale. Additionally, they serve as customer advocates, providing valuable feedback to product and engineering teams to enhance the customer experience.

• Manage a portfolio of mid-market customers, identifying sales opportunities, and nurturing customer relationships.

• Achieve revenue targets by cross-selling and expanding user base.

• Serve as a customer advocate, providing feedback to product and engineering teams.

• Collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers.

• Guide customers in deploying and utilizing Atlassian products at scale.

Atlassian is looking for a Pre-Sales Solutions Engineer for our Enterprise Strategy and Planning business that’s passionate about being a product expert in the sales cycle, solving our customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

• Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds

• Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization

• participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

• Probe for and identify additional opportunities for cross-product/solution expansion

• investigate, discover, and assess client pain points

• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

• have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

• Lead compelling value-based demonstrations, both standard and customized

• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

• Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

• Help lead cross-functional teams to best support the customer and march toward the same goals

• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a motivated Program Manager to join the CTO Strategic Initiatives team focused on workforce planning and execution (Lighthouse). In this role, you will report to the Head of Lighthouse. As a key member of this dynamic group, you will be responsible for cyclical workforce planning activities, including collaborating with various team members, partners, SMEs and managers. We need your passion to build a world-class organization and work environment through driving workforce planning activities and coordinating with stakeholders to deliver key projects.

What you'll do

• Execute on cyclical workforce planning programs with a focus driving clarity and efficiency for the CTO organization

• Work with data infrastructure, tooling and process teams to triage data-quality issues and drive long term improvement

• Approach and execute ad-hoc data requests creatively, identifying opportunities to scale and standardize these requests over time.

• Apply a structured methodology and lead change management activities. Leverage change management methodologies, process and tools to support adoption of the changes across work streams.

• Proactively managing project risks, issues, and dependencies and reporting the project status to the stakeholders in a timely manner.

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geo. This is a remote job.

In this role, you will:

• Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience

• Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB

• Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services

• Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geo. This is a remote job.

In this role, you will:

• Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience

• Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB

• Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services

• Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geo. This is a remote job.

In this role, you will:

• Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience

• Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB

• Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services

• Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geo. This is a remote job.

In this role, you will:

• Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience

• Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB

• Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services

• Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geo. This is a remote job.

In this role, you will:

• Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience

• Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB

• Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services

• Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a member of our Core Cloud Networking and Automation team, you’ll design and implement secure, scalable and cost-effective networking solutions. You’ll be exploring and deciding on new technologies, implementing proof of concepts and driving key production projects. You’ll have the opportunity to be involved in defining and monitoring technical strategy for the team and extended teams. You’ll design, build, support and lead team delivering outcomes for the public cloud, to solve a variety of challenging technical problems. In addition to our beloved Atlassian values, our team adopts these tenets:

Solution focused: We build secure, well-architected solutions that are simple, opinionated, powerful and extensible.
Multipliers: We prioritise building and leveraging platform components to the benefit of many, while working to meet our customer's individual needs.
Relationships: Our team exercises ownership, is communicative and predictable in our interactions.
Our team: We care about each other, assume positive intent, help each other, have fun and experiment.

Atlassian Cloud Storage Engineering (ACSE) is composed of infrastructure teams tasked with developing and upkeeping the persistent data stores used by Atlassian's product and platform teams. The Managed Search team has set ambitious goals, including enhancing Search operational efficiencies company-wide, improving cluster reliability, cutting down the Total Cost of Ownership (Search TCO) across Atlassian, and enhancing Trust (Security & Compliance).

In pursuit of these goals, the Managed Search team is developing a self-hosted search platform for use within Atlassian, aiming to achieve the ACSE vision to improve the clock speed of Atlassian by providing reliable, secure and cost effective storage solutions.

This position is for a Principal Engineer on the ACSE Kratos (Managed Search team ~15 engineers) reporting to Senior Engineering Manager. This role will require deep, hands-on operational work to run high-quality search infrastructure, outstanding collaboration skills to work effectively within a distributed team and engage with a broad range of internal customers, solid industry knowledge and technical curiosity to assess when best to build, and great design and hands-on development skills to build automation and peripheral tooling.

As a Principal Engineer, you will contribute to the architectural and technical direction of the Managed Search team, help set the standard for engineering practices and provide mentoring to more junior team members. You will also work with teams across Atlassian to provide guidance around search solutions, identify cross-cutting areas where the platform can be enhanced and design platform capabilities.

Here, you'll collaborate with and provide guidance to experienced and inquisitive engineers to build the infrastructure that enables thousands of Atlassians to deploy and operate search applications in the cloud.

Responsibilities & Activities:

• Design, implementation and operation of new and existing Managed Search components. For example:

• Operating search clusters at high load.

  • Deep understanding of managing high numbers of clusters for reliability, such as ensuring reliable version upgrades and effective cluster configuration management.

  • Building tooling and automation to facilitate the provisioning and operation of increasing numbers of clusters.

  • Advanced understanding of cluster capacity management to ensure optimal performance and resource allocation within a system. This involves monitoring and analyzing the resources available within a cluster to effectively plan and manage workload distribution.

  • Understanding of encryption at rest including KMS/data key management and BYOK

  • (NB: there is no current plan for this team to build an abstraction layer for search on top of Elasticsearch APIs - this is intentionally not included in the expected activities/responsibilities).
    

• Engagement with product teams – for example Search Platform/JSIS/CPUS – to:

  • Support and guide them as they onboard the service to the self-hosted search platform.

  • Adapt the platform to cater for their use cases – without compromising other customers.

  • Tuning and hardening the clusters based on a deep understanding of their data and query patterns.

  • Contributing to the definition of appropriate SLAs that are suitable for customers and realistic for the Managed Search team.
    

• Contributions towards technical leadership within the team

  • Determining and understanding priorities based on the broader view of Managed Search within Atlassian.

  • Driving & documenting key technical decisions

  • Identifying opportunities & mitigating risks based on deep knowledge of the Managed Search systems, as well as broad knowledge of adjacent systems (such as the consumers' systems) and underlying infra (such as AWS).

Key Results Areas:

• Quality: The Managed Search team will be key to both customer-facing functionality and internal business-critical workflows, so the platform's reliability and quality are essential metrics.

• Scale: The Managed Search team must be able to scale out clusters as customers' workloads increase and add clusters as the number of customers increases.

• Adoption: The Managed Search team is responsible for building a platform that is desirable to its consumers, engaging with customers to build trust in its product, and shipping in a sufficiently timely and incremental manner to enable dev teams to build on their components.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Dive into the pixels to define the vision for virtual service agent in Jira Service Management, while planning and driving work forward with your team. This is an exciting product space leveraging the power of generative AI to provide seamless support experiences for JSM customers.

• Make a substantial impact at scale. We have more than 10M users all around the world, and teams both large and small depend on our software to do their work. As a lead designer you will be involved in everything from problem definition to research through to UI implementation.

• Ownership and autonomy across the entire design process. As a lead you will not just design individual features, you'll define the long-term strategy of an exciting and important areas of our business.

• Collaborate with some of the smartest (and nicest) people in the industry. Day-to-day you'll work within a diverse product team, collaborating with Engineers, Product Managers, Content Designers, Marketing Experts, and Analysts.

• Be a true champion for our users. We take design seriously, and following one of our core values, ("Don't F the Customer") we’re on a mission to become an experience-led company. We want to make our customers love how easily our products help them.

• Contribute to a vibrant team culture, inspiring a team of diverse talents to do the best work of their life. Some days this might be something fun and social. On other days you may mentor another designer on how to increase the impact of their work.

Your background

• 10+ years of professional UX/product design experience, implementing user-centred design methods and best practices to design impactful solutions to challenging problems

• Passion for story-telling, the ability to bring design direction to life with compelling narrative

• Experience balancing customer needs with business goals, market viability, and technical feasibility

• The ability to measure success with qualitative and quantitative methods

• Mentor, grow and support a team of designers

• An expert level of proficiency designing with tools such as Figma

Great to have

• Domain knowledge in service management or customer support processes. An understanding of how support teams create and deliver knowledge to their employees and customers.

• Domain knowledge in generative AI and chatbots, and how people use these conversational solutions to deliver great support experiences.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking a Senior Strategy Manager who is passionate about driving growth at a fast growing software company and playing a key role in the development of our developer App Ecosystem & Marketplace. If you are looking to make a big impact, partner with world-class talent, and take your career to the next level, we encourage you to join us in this exciting journey. You are a good fit if you are driven, highly organized, a self-starter, analytical and have strong foundational business acumen.

At Atlassian, the Strategy & Business Operations team is a high impact and visible team that works closely with product & business leaders across the company. Using your business insight, analytical skills and creativity, you will partner directly with product managers in our Marketplace team. You’ll play a key role in driving strategy, growth, and business operations. You’ll contribute to projects from inception to execution, ensuring that the solutions developed offer high-quality and actionable recommendations to global business partners. You'll also lead aspects of the weekly business operations, increasing visibility and accountability around business metrics that drive growth.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This can be a remote position. To help our teams work together effectively, this role requires you to be located in the east coast of Australia !

Your future team

We’re looking for a Contingent Worker Specialist to join our procurement team.

You'll report to the Head of Procurement Excellence, and join Atlassian's global procurement team consisting of a highly performing, collaborative group of professionals. You’ll be part of the team focused on ensuring our contingent worker (CW) program is operating efficiently, is compliant and providing a high-quality business experience.

You'll work with multiple teams at all levels across Atlassian in the management of our CW program, implement efficiency transformation projects and strategy and improve the user experience.

What you'll do

• Manage the operations of the CW program, ensuring efficiency throughout the non-FTE life-cycle

• Collaborate with cross-functional partners such as Employment Law, HR Operations, Brand & Marketing, and Talent Acquisition on CW projects, solutions and issues.

• Provide support for hiring managers concerning CW guidelines and procedures, ensuring a high user experience

• Monitor new resource requests, supplier communications and requisitions.

• Act as the first escalation point for CW program support and issue resolution.

• Monitor program level data indicators and Service level agreements

• Manage supplier relationships; SOW contract compliance, delivery, issues and risks etc.

• Implement efficiency and transformation projects

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in Australia or New Zealand.

Your future team

We are looking for a Product Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head Of Design, Growth and join an organisation consisting of multiple teams across North America and Australia. As an individual contributor, you'll lead the design work for your growth squad, aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

• Use experimentation and data to drive design decision-making

• Advocate the importance of designing for growth across your team

• Work with product managers, engineering and other partners to fine-tune existing experiences to improve SAAS flywheel performance

• Collaborate with internal and external partners to ideate, design and ship great customer experiences

• Grow your craft expertise and contribute to our wider design teams patterns and libraries.

Qualifications

• 3 years + of experience as a core product designer

• Strong visual and interaction design portfolio

• Ability to drive better customer experiences through story-telling

• Experience working on a Growth team or using experimentation methodologies

• Understanding the importance of balancing customer needs with business goals, experience quality, with technical feasibility

• Experience with SaaS desirable

• Strong understanding and experience working with design systems

• Experience in shipping a range of smaller and larger experiences; from smaller experiments like ads to full-blown features

• Confident working through a full lifecycle from customer problem, to research and ideation, solutions, iteration and measurement

Atlassian is looking for a Strategic Customer Success Manager

Atlassian Strategic Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users.

As a Strategic CSM, you’ll build relationships and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.

You'll use your solution expertise to cut across multiple products and solution practice areas. You’ll work with a variety of customer profiles including C-Level contacts, executives, and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment.

To help our teams work together, you will be fully remote, but requires you to work in the time zone of the job listing. You will report to the Regional Head of Customer Success.

Your future team

With over 300,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola unleash the power of every team through Atlassian Solutions.

With a focus on value, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Develop a trusted advisor relationship with customers at the C-suite and executive level, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.

• Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.

• Guide the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions.

• Experience navigating complex implementation processes with multiple partners globally to meet complex enterprise needs.

• Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements.

• Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions.

• Develop and execute adoption strategies targeting high value accounts, driving change management, and expanding customer footprint.

• Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your account team and in particular the Account Associate.

• Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our Strategic customers.

Atlassian is looking for a Strategic Customer Success Manager [Korean Speaker]

Atlassian Strategic Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users.

As a Strategic CSM, you’ll build relationships and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.

You'll use your solution expertise to cut across multiple products and solution practice areas. You’ll work with a variety of customer profiles including C-Level contacts, executives, and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment.

To help our teams work together, you will be fully remote, but requires you to work the local time zone hours. You will report to the Regional Head of Customer Success.

Your future team

With over 300,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola unleash the power of every team through Atlassian Solutions.

With a focus on value, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Develop a trusted advisor relationship with customers at the C-suite and executive level, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.

• Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.

• Guide the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions.

• Experience navigating complex implementation processes with multiple partners globally to meet complex enterprise needs.

• Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements.

• Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions.

• Develop and execute adoption strategies targeting high value accounts, driving change management, and expanding customer footprint.

• Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your account team and in particular the Account Associate.

• Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our Strategic customers.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Senior Red Team Operator to join our internal Red Team. Our mission is to continuously increase the resilience of Atlassian against sophisticated attacks. Acting from a hostile perspective, we uncover technical, physical and social vulnerabilities to challenge our teams ability to react under real conditions. This approach helps Atlassian evaluate threats, protect our assets and respond appropriately to real attacks.

Your Future Team

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

To support this the Red Team applies an attacker mindset to Atlassian in order to test and exercise our defences. We’re looking for a Senior Operator to bring their unique skills and experience to the team.

In this role, you will:

• Carry out complex operations from concept to post-operation with a high degree of skill and work ethic

• Translate real-world threat actor behaviours into relevant attacks on Atlassian

• Continuously probe, test and exercise Atlassian’s defences

• Keep detailed records of operational activity for deconfliction and later uses

• Produce detailed and meaningful post-operation reports

• Collaborate with other groups to multiply our impact

• Work on other projects as required

• Continuously improve your skillset and increase your impact

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Senior Red Team Operator to join our internal Red Team. Our mission is to continuously increase the resilience of Atlassian against sophisticated attacks. Acting from a hostile perspective, we uncover technical, physical and social vulnerabilities to challenge our teams ability to react under real conditions. This approach helps Atlassian evaluate threats, protect our assets and respond appropriately to real attacks.

Your Future Team

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

To support this the Red Team applies an attacker mindset to Atlassian in order to test and exercise our defences. We’re looking for a Senior Operator to bring their unique skills and experience to the team.

In this role, you will:

• Carry out complex operations from concept to post-operation with a high degree of skill and work ethic

• Translate real-world threat actor behaviours into relevant attacks on Atlassian

• Continuously probe, test and exercise Atlassian’s defences

• Keep detailed records of operational activity for deconfliction and later uses

• Produce detailed and meaningful post-operation reports

• Collaborate with other groups to multiply our impact

• Work on other projects as required

• Continuously improve your skillset and increase your impact

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager.

This is a remote position. Not eligible for Visa sponsorship. Unfortunately, we do not offer work visa sponsorship at this time.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.

• Successful at navigating objections through value-driven messaging.

• Great at writing relevant emails and video prospecting to drive value for our customers.

• Build the pipeline in partnership with Sales and Success Account Teams.

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator.

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Not eligible for Visa sponsorship. Unfortunately, we do not offer Australian work visa sponsorship to student graduates at this time.

Please note: At this time, this role is only open to entry level candidates with less than a year of professional experience (this does not include internships/co-ops).

Your future team

Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.

• Successful at navigating objections through value-driven messaging.

• Great at writing relevant emails and video prospecting to drive value for our customers.

• Build the pipeline in partnership with Sales and Success Account Teams.

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 250,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.

Our Enterprise Solution Sales team build and implement effective sales strategies. They drive the adoption of select products and services to our largest customers. At the same time, they are champions for our customers, providing feedback to our product and engineering teams and helping us improve our customer experience. As an Enterprise Solutions Advocate you will lead a territory comprised of named accounts and a geographic region, frequently working arm-in-arm with our Strategic Account Managers, Solution Engineering, Channel Partners, Product, and Marketing organisations.

Jira Align helps our customers connect business strategy to technical execution by making team-level data visible across their enterprise in real-time. By getting everyone on the same page to determine scope, roadmaps, and dependencies across teams and portfolios, it connects strategic investments to drive outcomes faster and more reliably.

Your future team

We're hiring an Enterprise Solutions Specialist, reporting to our Regional Head of Solution Sales for the Americas. You will join a distributed team of solution sales advocates.

Responsibilities

In your first 90 days, we'll expect you to have:

• A team player mindset; driving the business in your territory

• A customer-first mentality advocating for the customer's interests, solving complex problems, influencing outcomes, and aligning with Atlassian's strategy

• Effective communication and active listening skills whilst leading new lands and expansions from start to finish, and engaging with (senior) stakeholders on multiple levels

• A strategic approach in reviewing the territory (account planning, territory planning) and prioritizing customer engagements to maximize growth and retention

• An ability to continuously learn and implement feedback

Your responsibilities:

• Lead end-to-end sales motions for our scaled Agile solution

• Partner with our Strategic account team on account planning and driving the book of business

• Build a territory plan and accounts plans

• Co-sell and collaborate with solution partners and GSIs

• Forecasting a pipeline for our scaled Agile solution

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we passionately play as a team, and are looking for a Senior Strategic Sourcing Manager who is equally as passionate in establishing strategic relationships that can maximize the value between Atlassian and our providers while delivering best-in-class procurement services. Are you interested in contributing significantly to the overall success of the company, helping build out a globally scalable procurement group, establishing sourcing strategies, and leading change? If so, we're just getting started.

In this role, you'll get to:

• Identify, obtain agreement, and lead transformational sourcing projects, following a standard strategic sourcing methodology that maximizes Atlassian's value

• Personally lead projects, serving as the primary liaison between Engineering, Legal, Finance, department teams, project managers and other partners in the end-to-end strategic sourcing process including category analysis, supplier selection, and contract negotiation

• Establish relationships across the teams to ensure active and early participation in supplier related matters

• Provide rigorous analysis of spend data and industry dynamics to Identify and launch sourcing projects

• Identify process improvements to increase efficiencies and maximize spend opportunity

• Contribute to implementation and change management of process improvement projects across Atlassian

• Mentor partners on procurement practices

• Lead the planning and launch of RFIs and RFPs

More about you

On your first day, we'll expect you to have:

• Bachelor's degree with 10+ years of strategic sourcing experience, with broad knowledge of sourcing software (SaaS, PaaS, IaaS), hardware, and services for multiple projects simultaneously

• Experience in sourcing, negotiating, and delivery of complex contracts, with an emphasis in technology related services including experience working with and influencing IT and business leaders along with supplier executives

• Along with capabilities with an ability to understand, translate, (and ) refine business cases for successful sourcing / vendor relationships

• Experienced negotiation skills in both financial and business matters, including commercial terms for strategic contracts

• Ability to present technical issues, ideas, and recommendations in verbal, written and presentation formats

• Teamwork oriented

• Experience working globally, working with partners, team members, and suppliers

• Expertise across the full lifecycle of strategic sourcing and corporate procurement activities including sourcing strategies, RFP development & analysis, supplier selection, contract negotiations, contract preparation, and review and analysis.

• A clear ability to inspire change, handle conflict, bring together different points of view, make decisions, and achieve OKRs

• Knowledge of legal and technology related contract terms and conditions

• Knowledge of procurement policies and tools.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we passionately play as a team, and are looking for a Senior Strategic Sourcing Manager who is equally as passionate in establishing strategic relationships that can maximize the value between Atlassian and our providers while delivering best-in-class procurement services. Are you interested in contributing significantly to the overall success of the company, helping build out a globally scalable procurement group, establishing sourcing strategies, and leading change? If so, we're just getting started.

In this role, you'll get to:

• Identify, obtain agreement, and lead transformational sourcing projects, following a standard strategic sourcing methodology that maximizes Atlassian's value

• Personally lead projects, serving as the primary liaison between Engineering, Legal, Finance, department teams, project managers and other partners in the end-to-end strategic sourcing process including category analysis, supplier selection, and contract negotiation

• Establish relationships across the teams to ensure active and early participation in supplier related matters

• Provide rigorous analysis of spend data and industry dynamics to Identify and launch sourcing projects

• Identify process improvements to increase efficiencies and maximize spend opportunity

• Contribute to implementation and change management of process improvement projects across Atlassian

• Mentor partners on procurement practices

• Lead the planning and launch of RFIs and RFPs

More about you

On your first day, we'll expect you to have:

• Bachelor's degree with 10+ years of strategic sourcing experience, with broad knowledge of sourcing software (SaaS, PaaS, IaaS), hardware, and services for multiple projects simultaneously

• Experience in sourcing, negotiating, and delivery of complex contracts, with an emphasis in technology related services including experience working with and influencing IT and business leaders along with supplier executives

• Along with capabilities with an ability to understand, translate, (and ) refine business cases for successful sourcing / vendor relationships

• Experienced negotiation skills in both financial and business matters, including commercial terms for strategic contracts

• Ability to present technical issues, ideas, and recommendations in verbal, written and presentation formats

• Teamwork oriented

• Experience working globally, working with partners, team members, and suppliers

• Expertise across the full lifecycle of strategic sourcing and corporate procurement activities including sourcing strategies, RFP development & analysis, supplier selection, contract negotiations, contract preparation, and review and analysis.

• A clear ability to inspire change, handle conflict, bring together different points of view, make decisions, and achieve OKRs

• Knowledge of legal and technology related contract terms and conditions

• Knowledge of procurement policies and tools.

Your future team

 We are looking for an Operations Manager to lead the Research Operations team. In this role, you will report into the Research Services Manager and lead a team of operations specialists all aiming to deliver a better time to insight for our researchers and our customers. You will have end to end accountability for delivery of high quality research services, including research participant recruitment, vendor and budget management, insights knowledge management, research learning and development services and more. You will partner with other Data and Insights teams and multiple teams across the company.

Atlassian's mission is to unleash the potential of teams all over the world. You will lead the efficient operations for scaling research services that not only inform our ultimate mission but feed the design, strategy and development of our products and platforms. You will join a smart, passionate team who work together to improve our research craft and help Atlassian build better experiences for our customers.

• Report to a Senior Research Manager and define the operational strategy for improving and scaling efficient, compliant research services for all Atlassians.

• Lead and develop a high-performing team of operations specialists.

• Develop key strategic support relationships with Data & Insights teams (CoEs), third party vendors and internal customers (Privacy, Procurement, Legal, Finance) to understand and implement service delivery best practices.

• Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business.

• Manage the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement strategies.

• Provide operations thought leadership and help develop business-oriented research services.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the team

The Jira Design teams is responsible for transforming Jira into a modern work management solution for every team. Jira is the foundation for Atlassian’s holistic view of modern, collaborative work.

What you’ll need to bring

As a Lead Product Designer, your mission will be to deliver top-notch experiences. You'll do this by mentoring our awesome Jira design team, leading strategic design initiatives, and connecting multiple projects to a cohesive vision that makes Jira feel like it was designed by a single hand.

As a product designer at Atlassian, you'll:

• Make a substantial impact at scale. We have more than 10M users worldwide—and teams (massive and small) depend on our software to do their work. As a designer involved in everything from ground-floor product strategy to UI implementation, your work will have an incredible customer impact.

• You will have a great deal of ownership and autonomy across the entire design process; rather than designing individual features, you will define the end-to-end product experience.

• Collaborate with some of the industry's smartest (and nicest) people. Daily, you'll work on a multidisciplinary product team, collaborating with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.

• Be a true champion for our users. We take design seriously and are on a mission to become a world-class design organization. We want to make our customers love how easily our products help them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the team

The Jira Design teams is responsible for transforming Jira into a modern work management solution for every team. Jira is the foundation for Atlassian’s holistic view of modern, collaborative work.

What you’ll need to bring

As a Lead Product Designer, your mission will be to deliver top-notch experiences. You'll do this by mentoring our awesome Jira design team, leading strategic design initiatives, and connecting multiple projects to a cohesive vision that makes Jira feel like it was designed by a single hand.

As a product designer at Atlassian, you'll:

• Make a substantial impact at scale. We have more than 10M users worldwide—and teams (massive and small) depend on our software to do their work. As a designer involved in everything from ground-floor product strategy to UI implementation, your work will have an incredible customer impact.

• You will have a great deal of ownership and autonomy across the entire design process; rather than designing individual features, you will define the end-to-end product experience.

• Collaborate with some of the industry's smartest (and nicest) people. Daily, you'll work on a multidisciplinary product team, collaborating with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.

• Be a true champion for our users. We take design seriously and are on a mission to become a world-class design organization. We want to make our customers love how easily our products help them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a member of our Core Cloud Networking and Automation team, you’ll build solutions to enhance the secure, scalable and cost-effective networking solutions, which manages the north-south and east-west traffic flow rules. You’ll be exploring and deciding on new technologies, implement proof of concepts and be involved in key production projects. You’ll design, build and support solutions for the public cloud, to solve a variety of challenging technical problems. In addition to our beloved Atlassian values, our team adopts these tenets:
Solution focused: We build secure, well-architected solutions that are simple, opinionated, powerful and extensible.
Multipliers: We prioritise building and leveraging platform components to the benefit of many, while working to meet our customer's individual needs.
Relationships: Our team exercises ownership, is communicative and predictable in our interactions.
Our team: We care about each other, assume positive intent, help each other, have fun and experiment.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Leadership Operations is a global team of over 70 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business.

Are you passionate about the Executive Assistant craft? Do you have deep experience leading and inspiring teams? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

Join us. We're hiring an Team Manager, Leadership Operations - Engineering. You are an experienced people manager and Executive Business Partner, with a background in supporting Engineering leaders at scale, and a deep understanding of craft excellence and talent management. As a Team Manager, you’ll lead talent management and development for a team of Executive and Administrative Business Partners, aligning with Atlassian’s Engineering Leadership to raise the bar on craft. You’ll also have the opportunity to flex your deep EA skills, stepping in to support leaders as needed on a short term basis. You'll report into our centralized Leadership Operations team.

What you'll do

You will have two areas of focus:

• People Manager Roles and Responsibilities, including:

  • Manage a team of craft professionals, drive priorities from the business, and own coverage planning.

  • Own delivery of craft projects that up-level the impact of our team and scale our ability to support Atlassian leaders.

  • Build relationships and drive regular feedback with Engineering leaders.

  • Build a deep understanding for what success looks like from a leader perspective, educate and onboard leaders, and maximize the value and impact we have on the business.

  • Coach, mentor, and support your team members in their professional development to help unlock their full potential and growth.

• Core EA Roles and Responsibilities, including:

  • Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

  • Support your team’s leaders, as needed, on a coverage basis. This will include coordinating with business partners to stay in rhythm on priorities and actions. Participating in meetings, taking notes, and leading action items. Running virtual and in-person events. Helping draft communications (presentations, blogs, emails) and reviewing datasets (ex: engagement surveys) to create insightful reports.

Your background

• To be successful in this role:

  • You're a passionate and experienced leader. You have a good sense of TEAM and experience leading a team to create high impact partnerships with senior leaders.

  • You're a strategic partner: You have successfully supported Engineering senior leaders in high-growth technology companies.

  • You're a craft expert: You have experience planning remote and in-person events and meetings at scale. You work at speed and navigate new technologies and systems that make work more efficient.

  • You can run with direction, and make judgement calls based on data and experience. You're a high performer and keen to drive impact. You have experience managing conflicting priorities and prioritizing demands, you focus on solutions, and are comfortable navigating change and removing blockers.

• In terms of experience, this means:

  • You have 10+ years demonstrated experience in an Executive Assistant role, supporting senior leaders

  • You have 2+ years experience leading and creating engaged, motivated teams