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At Atlassian, employees can work in-office, from home, or in a hybrid arrangement to better support family and personal goals. The company hires in any country where it has a legal entity. The enterprise sales leader will build and manage a team, achieve sales targets, develop strategic plans to expand market share, and mentor the team to reach individual targets. The role also involves setting performance goals, recruiting and onboarding new members, collaborating with internal teams, analyzing sales data and market trends, and conducting regular performance evaluations. Additional responsibilities include managing key client relationships, participating in high-level negotiations, providing updates to senior management, and staying informed about industry trends and competitive dynamics.

Atlassian is seeking a motivated, coachable Sales Development Representative (SDR) to join the Japan Go-to-Market team as the first point of contact for prospective customers. The SDR will generate qualified pipeline and set the stage for Account Executives (AEs) and Solution Sales Executives (SSEs) to close deals, ideal for someone early in their sales career. Responsibilities include outbound prospecting (researching target accounts and multi-channel outreach) and inbound qualification, with the goal of meeting monthly/quarterly ACV-based pipeline targets. The role requires cross-functional collaboration with AEs, SSEs, and Marketing to align on target accounts, messaging, and campaign follow-up, plus CRM hygiene in Salesforce. Ongoing market research on the Japanese market and continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

We are seeking a motivated, coachable Sales Development Representative (SDR) to join the Japan Go-to-Market team, serving as the first point of contact for prospective customers and responsible for generating qualified pipeline to set up AEs and SSEs to close deals. The role covers outbound prospecting to identify target accounts and outreach via phone, email, and social channels to generate new pipeline, as well as inbound qualification to respond to and qualify inbound leads and hand off to AEs. The SDR will aim to meet and exceed monthly/quarterly pipeline generation targets (ACV-based) and collaborate cross-functionally with AEs, SSEs, and Marketing to align on target accounts, messaging, and campaign follow-up. They will maintain CRM hygiene by logging all activities, contacts, and opportunities in Salesforce and conduct market research to stay current on industry trends, competitive landscape, and customer pain points in the Japanese market. The role emphasizes continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

Atlassian lets employees work from the office, home, or a mix and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. Customer Advocates are brand champions and problem-solvers who are passionate about delivering an incredible customer experience, handling inquiries about billing, payments, account and subscription management, access, and product plans and pricing. Japan Customer Advocates collaborate with the Japan sales team and partner organizations to deliver seamless sales support and an exceptional customer experience across the Japan market. In this role you’ll use your sales operations or sales support experience and a strong background in B2B or B2C customer service to engage customers via chat, email, and phone, understand the buyer journey, and provide billing and licensing support including quoting and pricing calculations. You will funnel key customer feedback to drive internal process, policy, and automation improvements, work with a geographically dispersed team and other departments to ensure a seamless experience, stay flexible, embody the value of putting customers first, and acquire knowledge of new systems, products, and policies.