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deep insights into the Atlassian community

Deviniti is seeking a Senior Business/Systems Analyst to join their remote team, which consists of seven members, including business analysts, a solution architect, and a UX designer. The successful candidate will work on long-term projects in the leasing industry, focusing on creating custom mobile and web applications while collaborating with clients to identify business needs and develop solutions. Key responsibilities include gathering requirements, documenting project specifications, modeling business processes, and participating in pre-sales activities. Ideal candidates should have at least four years of experience in IT analysis, strong communication skills in English and Polish, and familiarity with tools like Jira and Confluence. Deviniti prioritizes employee well-being, skill development, and offers a flexible work environment, along with engagement in CSR initiatives.

Atlassian offers its employees the flexibility to work from home, the office, or a combination of both, promoting a balanced approach to personal and professional goals. The company hires globally, conducting interviews and onboarding virtually in line with its distributed-first philosophy. Roles involve collaborating with sales teams on Fortune 500 accounts, identifying customer needs, and aligning them with Atlassian's solutions. The position requires expertise in demonstrating the value of Atlassian products, leading tailored presentations, and addressing technical requirements during the sales process. Additionally, it emphasizes building strong partnerships with account executives and continuously refining product knowledge to enhance sales strategies.

Atlassian offers flexible work options for its employees, allowing them to choose between office work, remote work, or a hybrid model. The company conducts virtual interviews and onboarding to accommodate its distributed-first approach. The role of Enterprise Sales Development Representatives involves collaborating with Enterprise Account Executives to build a successful sales pipeline while ensuring a positive customer experience. Responsibilities include outbound prospecting, meeting quotas, and delivering value-driven messaging to address customer needs. This position requires proficiency in sales technology and a commitment to enhancing customer interactions.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment—whether in an office, at home, or a mix of both. The company is seeking an experienced contracts manager for its Commercial Legal team, primarily to support the Sales team and handle customer contract requests. This remote position focuses on the EMEA region, with hiring limited to specific European countries, including the UK, Poland, Netherlands, France, and Germany. The role involves reviewing contracts, providing guidance, handling contract administration from drafting to execution, and collaborating with various internal teams to improve legal processes. Additionally, the contracts manager will assist in developing educational materials for the Sales team regarding legal matters and templates.

Atlassian offers flexible work arrangements, allowing employees to work from home, in the office, or a combination of both. The company is hiring a Solution Sales Manager in ITSM, focusing on driving revenue growth in the EMEA region, particularly from individuals in the United Kingdom or Poland. This role will involve leading and mentoring a team to achieve sales targets for Jira Service Management, while fostering a high-performance culture. The manager will also engage with large customers, collaborate with partners, and work with marketing teams to enhance sales strategies and expand Atlassian’s market presence. Atlassian aims to empower its customers in the modern digital economy and remains committed to revolutionizing the ITSM market through its JSM solution.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United Kingdom or Poland.

We’re looking for a Solutions Engineering Manager who's passionate about leading a highly talented team of Solutions Engineers (SEs). Our SEs are accustomed to solving our customer’s hardest problems and closing our largest enterprise deals. In this role, you’ll be leading an SE team as well as working directly with the enterprise sales team and channel partners to understand the needs of Atlassian’s customers. You’ll strategise on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. If you’re a customer-obsessed, top-performing enterprise Solutions Engineering Manager this may be your dream job. 

In this role, you will:

• Lead a Solutions Engineering team

• Motivate and coach your team

• Prioritise and drive key results

• Work with your team to investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities

• Partner with sales management to align the SE team to sales goals

• Be a player/coach who works with your team on, and delivers deeply compelling presentations to customers and prospect

• Work with product management to advance Atlassian’s product line and provide customer feedback

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Enterprise Sales Development Representatives partner with our Enterprise Account Executives to build a sales pipeline for our most complex customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations & Marketing. You will report to an Enterprise Development Sales Manager.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and customer obsession for our largest customers

• Collaborate with our enterprise-level sales, marketing, partner and operations teams

• You are customer focused, organized and Successful at navigating objections through value-driven messaging

• Great at prospecting using value-driven messaging personalized to delight our customers using email, social, video and calling

• Build the pipeline in partnership with Enterprise Account Executives and Enterprise Marketing teams

• Develop in-depth understanding of customer's organization, business goals and challenges to better understand their needs; enhances service by seeking ways to add value to customer interactions/services.

• You love using sales technology and work inside SFDC, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the The Netherlands, Poland or The UK.

Your future team

Our Sales Development Representatives partner with our Account Executives to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to an Enterprise Development Sales Manager.

What you'll do

• Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline

• Qualify business leads on all customers through proactive outreach and research

• Conduct cold calls, emails and others outreach strategies to engage with decision makers

• Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies

• Navigate objections through value-driven messaging

• Articulate the value proposition of our products to our customers.

• Experience establishing communication and engagement with prospects

• Great at writing relevant emails that are personalized to delight our customers

• Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• Work with Salesforce, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the The Netherlands, Poland or The UK.

Your future team

Our Sales Development Representatives partner with our Account Executives to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to an Enterprise Development Sales Manager.

What you'll do

• Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline

• Qualify business leads on all customers through proactive outreach and research

• Conduct cold calls, emails and others outreach strategies to engage with decision makers

• Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies

• Navigate objections through value-driven messaging

• Articulate the value proposition of our products to our customers.

• Experience establishing communication and engagement with prospects

• Great at writing relevant emails that are personalized to delight our customers

• Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• Work with Salesforce, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Here at Atlassian, we help teams turn ideas into reality with our world-class collaboration tools. Atlassian Support Engineers work directly with our customers to help unlock the potential in teams around the globe by troubleshooting, debugging, and answering questions about our products to ensure that we always provide a best-in-class service.

You will lead customer-facing calls communicating progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

You will use internal technical expertise (peers, mentors, our knowledge base, community forums, and other internal tools) to provide the most effective solutions to customer issues and work with diverse global teams as part of an inclusive work environment according to the Atlassian values.

Responsibilities

• Solve complex customer technical issues through diagnosis, resolution, collaboration, and troubleshooting best practices.

• Maintain transparency with different teams and maintain updates on the case.

• Refer to internal databases or external resources to provide prompt and accurate resolution/feedback to customers.

• Contribute to case deflection programs, automation, and other digital self-help assets to improve customers' support experience. Experience handling high-visibility escalations.

• Understand customer issues and advocate for their needs with teams like Product Management or Software Engineering. Promote technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions).

Basic qualifications:

• 4+ years of experience in technical support, software services, and system administration for a large end-user community.

• 3+ years of experience working with Enterprise customers.

• Experience de-escalating problematic situations with customers, working with executive levels while handling tickets, and mentoring your team.

• Experience supporting customers over email, phone, and video calls.

Essential skills:

• Database skills, with the expertise to write and update SQL queries.

• Troubleshooting skills on Internet technologies like web-tech, email, networking, REST APIs

• Usage of Browser dev tools, frontend troubleshooting, and HAR File analysis

• An understanding of Network terminologies such as DNS, DHCP, Usage of Basic Network troubleshooting commands, SSL, Proxy, Firewalls, TCP/IP, and identifying underlying network issues.

Good to have skills:

• Experience with Splunk, Experience understanding and supporting Java apps.

• Understanding of Identity terminologies (SSO, LDAP, Active Directory, Oauth).

• Familiarity with scripting languages (Shell/Python)

Competencies required

• Customer Focus

• Team and Collaborative Working

• Process re-engineering with a Solution Mindset

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United Kingdom or Poland.

Your future team

Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager.

Not eligible for Visa sponsorship. Unfortunately, we do not offer work visa sponsorship at this time.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.

• Successful at navigating objections through value-driven messaging.

• Great at writing relevant emails and video prospecting to drive value for our customers.

• Build the pipeline in partnership with Sales and Success Account Teams.

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United Kingdom or Poland.

Your future team

Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager.

Not eligible for Visa sponsorship. Unfortunately, we do not offer work visa sponsorship at this time.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.

• Successful at navigating objections through value-driven messaging.

• Great at writing relevant emails and video prospecting to drive value for our customers.

• Build the pipeline in partnership with Sales and Success Account Teams.

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator.

Working at Atlassian

Atlassians can choose where they work—whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company.

This job is available remotely in Poland and the UK.

What you'll do

• Mentor a set of select growth partners, helping them transform and scaling their business around the Atlassian business model

• Grow subscription sales and run a pipeline of sales opportunities sourced through existing and new growth partners

• Work alongside our Sales team, developing account plans and leading C-level strategic conversations with partners and customers

• Ensure partner engagement on campaigns and marketing activities

• Work together with an awesome team of Partner Managers

• Report to the Team Manager, EMEA Growth Markets

Responsibilities:

• Manage and develop existing Solution Partners in Central and Eastern Europe (CEE) and Middle East, Turkey and Africa (META) regions;

• Identify, recruit, and activate other larger partners and local systems integrators in CEE and META regions;

• Develop and execute strategic plans to drive business growth and partnerships;

• Build and maintain strong relationships with key stakeholders in the ecosystem;

• Collaborate with cross-functional teams to ensure successful integration and implementation of solutions;

• Analyze market trends and competitor activities to identify expansion opportunities;

• Drive revenue growth through effective sales strategies and negotiations;

• Provide regular reports and updates on progress and performance metrics.

Requirements:

• Experience: Minimum of 5 years in partner management, business development, or sales within the IT industry.

• Knowledge: Strong understanding of SaaS implementation and technology solutions.

• Communication: Excellent verbal and written communication skills in English (any other Slavic or Arabic language is a plus)

• Analytical Skills: Ability to analyze data and market trends to make informed business decisions.

• Team Player: Proven track record of working collaboratively with cross-functional teams.

• Travel: Willingness to travel within CEE and META as needed.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United Kingdom, Poland, or Amsterdam.

Your future team

Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager.

Not eligible for Visa sponsorship. Unfortunately, we do not offer work visa sponsorship to F-1/OPT, J-1/TN, or H-1B student graduates at this time.

Please note: At this time, this role is only open to entry level candidates with less than a year of professional experience (this does not include internships/co-ops).

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.

• Successful at navigating objections through value-driven messaging.

• Great at writing relevant emails and video prospecting to drive value for our customers.

• Build the pipeline in partnership with Sales and Success Account Teams.

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United Kingdom or Poland.

Your future team

Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager.

Not eligible for Visa sponsorship. Unfortunately, we do not offer work visa sponsorship at this time.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.

• Successful at navigating objections through value-driven messaging.

• Great at writing relevant emails and video prospecting to drive value for our customers.

• Build the pipeline in partnership with Sales and Success Account Teams.

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United Kingdom or Poland.

Your future team

Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager.

Not eligible for Visa sponsorship. Unfortunately, we do not offer work visa sponsorship at this time.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.

• Successful at navigating objections through value-driven messaging.

• Great at writing relevant emails and video prospecting to drive value for our customers.

• Build the pipeline in partnership with Sales and Success Account Teams.

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator.