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GitLab positions itself as an intelligent orchestration platform for DevSecOps, used by over 50 million users and many Fortune 100 companies, with AI integrated as a core productivity multiplier. As a Senior Professional Services Engineer, you’ll work with customers to install, migrate, train, and advise on adopting GitLab, leading engagements from single-node Omnibus installations to large IaC-driven reference architectures and migrations to GitLab SaaS or self-managed deployments. Responsibilities include delivering engagements, planning deployments with Infrastructure as Code and Configuration as Code, partnering with Engagement and Project Managers to improve delivery, serving as a trusted technical advisor, interfacing with product and engineering for feedback, mentoring others, and managing multiple engagements in a remote, asynchronous environment. Requirements include experience with one or more IaC tools (Terraform, Ansible, etc.), two or more cloud providers (AWS, GCP, Azure), experience with GitLab and customer-facing services, proven project leadership, strong English communication, and being located in Japan with full working rights. The role is part of GitLab’s fully remote Professional Services team, offering benefits and development opportunities, with a strong commitment to equal opportunity and non-discrimination, along with recruitment privacy policies and possible location-based eligibility.

GitLab is an AI-enabled, intelligent orchestration platform for DevSecOps trusted by over half of the Fortune 100 and used by millions, with a culture that emphasizes AI-driven productivity and inclusive collaboration. The role is Strategic Territory Sales Manager for Japan, responsible for owning Digital Native and Retail enterprise relationships and leading the full sales cycle to help customers realize the value of GitLab’s AI-powered platform. Responsibilities include developing and executing account plans, prospecting in named large accounts, coordinating with solutions architects, customer success, and channel partners, delivering proposals, and maintaining accurate activity, pipeline, and forecast while acting as the voice of the customer. Requirements include experience with complex enterprise sales in the Digital Native and retail segments, ability to grow both new and existing accounts, strong cross-functional coordination and consultative selling, and alignment with GitLab’s values and learning mindset. The position operates within an all-remote, global enterprise sales team in Japan and offers benefits such as Flexible PTO, equity programs, a growth fund, and parental leave, alongside GitLab’s commitment to equal opportunity and accommodation as needed.

GitLab presents itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, reduces risk, and accelerates digital transformation, backed by 50 million users, Fortune 100 trust, and a culture that treats AI as a core productivity multiplier. The APJ Ecosystem team in Japan focuses on deepening a focused set of high-value partnerships rather than spreading efforts across many transactional ones. The Ecosystem Sales Manager, Japan is a senior, market-facing role to build and scale GitLab’s partner business across hyperscalers, major Japan-centric system integrators, and born-in-the-cloud/AI-native partners, with a focus on strategic joint plans and executive sponsorship. Candidates should have 15+ years in channel/partner management or ecosystem sales, a strong network with AWS/GCP/Azure and Japan SIs, the ability to carry a partner-sourced revenue quota, and fluency in Japanese and English, with residence in or willingness to relocate to Tokyo. GitLab offers flexible benefits, growth opportunities, and remote-friendly hiring with location-based eligibility, along with an equal opportunity employer policy and accommodations for disabilities, plus information on privacy and recruitment practices.

GitLab is an AI-enabled, intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million users and over half of the Fortune 100 trusting GitLab to ship better, more secure software faster. The role is for a Customer Success Engineer in APJ who partners with customers to deliver hands-on technical guidance and proactive enablement via Zoom and email, acting as a trusted advisor to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. You’ll align technical recommendations with customer goals alongside Account Executives and Renewals Managers to support renewals and expansion, and contribute to the broader team by sharing learnings through documentation and enablement content while mentoring others. Responsibilities include providing on-demand technical consultancy, driving product adoption and measurable value, delivering architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning, planning and leading customer workshops and enablement sessions, maintaining your GitLab specialty, and managing multiple engagements in parallel. Requirements include hands-on technical experience, familiarity with DevSecOps workflows, strong communication skills, ability to lead workshops, and the need to be based in Japan with full working rights and fluency in Japanese and English; GitLab also highlights a supportive remote culture, a comprehensive benefits package, and its commitment to equal opportunity and inclusion with location-based considerations.