The Ampin App
deep insights into the Atlassian community

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid setups to better manage personal and professional priorities. The company is hiring a Senior Enterprise Technical Architect for its Advisory Services team to provide expert guidance on Atlassian products. This role involves leading engagements in the Korean market and assisting clients in overcoming business challenges through Atlassian solutions. The architect will collaborate with peers across various teams to ensure strategic outcomes and exceptional service delivery. Additionally, maintaining current knowledge of best practices and enhancing solution expertise are key responsibilities of the position.

Atlassian offers its employees the flexibility to choose their work environment, whether remote, in-office, or a hybrid model, promoting a balance between work and personal life. The company hires globally wherever it has legal entities, and utilizes virtual interviews and onboarding to facilitate its distributed-first approach. Key responsibilities include collaborating with various teams to implement sales enablement programs, delivering training both online and in-person, and evolving these programs to enhance productivity. Performance metrics are monitored to assess the effectiveness of sales initiatives, and feedback is actively sought to identify areas for improvement. Additionally, Atlassian focuses on developing sales talent and standardizing sales materials, particularly for the Japanese market, to boost sales operations and efficiency.

Zendesk is seeking a Senior Platform Architect to optimize customer support platforms like Zendesk, Amazon Connect, and AWS. This role involves designing and implementing scalable customer service solutions, providing technical leadership, and ensuring integration across platforms. The candidate will be responsible for strategic direction, technical mentorship, and driving the adoption of innovative technologies in contact centers. Qualifications include at least 10 years of solution architecture experience, with a strong focus on contact center technologies, and proficiency in AWS services. The position promotes a culture of diversity and inclusion, offering flexible work arrangements while emphasizing compliance and security standards.

GitLab is an open-core software company specializing in an AI-powered DevSecOps platform, used by over 100,000 organizations. Their mission is to empower individuals to contribute and co-create software, fostering collaboration and accelerating progress in development. The company's culture emphasizes the integration of AI into daily workflows, enhancing productivity and innovation among team members. GitLab is currently hiring for a Senior Strategic Enterprise Account Executive position in Japan, focusing on managing enterprise accounts and contributing to sales strategies. Candidates must possess strong sales experience in the government sector or large organizations, along with effective communication and interpersonal skills.

GitLab is an open-core software company that offers an AI-powered DevSecOps Platform, utilized by over 100,000 organizations, with a mission to empower everyone to contribute to software development. The company fosters collaboration and innovation, integrating AI into both its products and team workflows to enhance productivity and efficiency. The role of Mid-Market Account Executives involves managing customer relationships within mid-market companies, achieving sales quotas, and contributing to the overall customer success and account management process. Candidates for this role should possess SaaS sales experience, strong interpersonal skills, and an understanding of GitLab's values and open-source software. GitLab supports a diverse and inclusive workplace, welcoming candidates from varied backgrounds and offering remote work, flexible benefits, and other resources for employee well-being.

The job description outlines the role of a Managed Services Consultant at Zendesk, tasked with supporting customers through ongoing subscription services related to Zendesk products. Responsibilities include configuring solutions, analyzing configurations for optimizations, and collaborating with a global team to enhance customer value. Candidates are expected to have 3-6 years of experience in a consulting or customer success role, strong communication skills in both Japanese and English, and a technical aptitude for SaaS solutions. Preferred qualifications include experience with Zendesk, knowledge of programming and analytical tools, and the ability to manage multiple projects simultaneously. The position supports a hybrid work model to balance in-office collaboration with remote flexibility, and Zendesk is committed to diversity and inclusivity in its hiring practices.