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GitLab is an open-core company delivering the AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The platform unites teams, breaks down barriers, and embeds AI across the SDLC (including Duo Enterprise and Duo Agent Platform), with AI described as a core productivity multiplier in daily workflows. The Senior Commercial Account Executive will drive growth in commercial and mid-market accounts by owning a defined book, leading the full sales cycle, generating and qualifying pipeline for ARR and expansion, and mentoring peers. Responsibilities include executing value-based demos, negotiating with stakeholders, forecasting and pipeline management, collaborating across Sales, Success, and Partners, and applying MEDPICC and Command of the Message to opportunities. The role supports a distributed, remote team, offers benefits like PTO, equity, and growth opportunities, and emphasizes inclusive hiring with equal opportunity and accommodations as needed.

- GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress, embedding AI as a core productivity multiplier across products and workflows. - The Customer Success Architect role sits at the intersection of business outcomes and technical excellence, acting as a trusted advisor to key accounts, guiding adoption of GitLab across CI/CD, Git, and DevSecOps practices, and owning a book of customers from onboarding to ongoing maturity while coordinating with Support, Product Management, Engineering, Sales, and Professional Services. - Responsibilities include translating pre-sales command plans into actionable customer objectives, leading adoption journeys, building success plans with KPIs, managing escalations, staying current on GitLab releases, and identifying training and services opportunities to maximize long-term value. - Requirements include proven experience in customer success or post-sales with a focus on adoption and retention, strong understanding of Git, branching strategies, SDLC/CI/CD/DevSecOps, excellent communication and project management skills, analytical problem solving, willingness to travel, and comfort working in a distributed team. - The team is globally distributed and all-remote, with a comprehensive benefits package and a structured multi-stage interview process, reflecting GitLab’s merit-based, equal-opportunity hiring and commitment to employee growth and well-being.

GitLab is an open-core software company that offers an AI-powered DevSecOps Platform, utilized by over 100,000 organizations to enhance software development collaboration and innovation. The company's mission centers on enabling everyone to contribute to software development, leading to accelerated technological progress. A key position is the New Business Account Executive, who will focus on acquiring new clients and penetrating untapped markets by navigating complex sales cycles while maintaining quick execution. Candidates are expected to have a strong B2B SaaS sales background, with a proven track record in new customer acquisition, and be adept at using modern sales technologies. The New Business team fosters a dynamic, growth-oriented culture that values challenge, responsibility, and learning, providing extensive support to help sales professionals thrive.

The Principal Solutions Consultant at Zendesk plays a crucial role in the sales cycle, focusing on technical solutions and competitiveness while engaging with Enterprise and Mid-Market executives. This position requires a combination of sales and technical expertise, as the consultant acts as a bridge between sales teams and prospective clients. Candidates should have over seven years of presales experience, with knowledge in web technologies, customer service software, and a clear understanding of AI's impact on customer service. Strong interpersonal and communication skills are essential for effectively presenting solutions and managing customer pilots. Zendesk promotes an inclusive work environment and supports diverse hiring practices, ensuring equal opportunities for all applicants.

Zendesk is seeking a Senior Platform Architect to optimize customer support platforms like Zendesk, Amazon Connect, and AWS. This role involves designing and implementing scalable customer service solutions, providing technical leadership, and ensuring integration across platforms. The candidate will be responsible for strategic direction, technical mentorship, and driving the adoption of innovative technologies in contact centers. Qualifications include at least 10 years of solution architecture experience, with a strong focus on contact center technologies, and proficiency in AWS services. The position promotes a culture of diversity and inclusion, offering flexible work arrangements while emphasizing compliance and security standards.