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Atlassian allows employees to choose their work location, whether in an office, from home, or a hybrid arrangement. This flexibility gives Atlassians greater control over supporting their family, personal goals, and other priorities. The company can hire people in any country where it has a legal entity. The text includes a placeholder [[INSERT JOB DESCRIPTION HERE]] for the job details to be inserted later. Overall, the passage highlights flexible work options and global hiring capabilities.

Zendesk is looking for a successful Account Executive with proven B2B and AI-sales experience to grow new business and expand existing partnerships, aligning with their mission to power exceptional service and human connections. The role focuses on driving top-line revenue through new customer acquisition, cross-selling within existing accounts, nurturing relationships for retention, and using data insights to improve prospecting and expansion. You will create quarterly territory plans, lead complex, multi-month sales cycles with proof-of-concept stages, secure C-level sponsorship, maintain a robust pipeline and accurate forecast, and collaborate with internal teams to optimize sales execution. Requirements include a BA/BS, at least 3 years in cloud/software B2B/AI sales with a proven quota track record, experience selling to C-level executives, strong presentation and negotiation skills, and familiarity with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus the ability to travel. Zendesk promotes a hybrid, inclusive culture, notes that AI may screen applicants, is an equal opportunity employer with commitments to diversity and inclusion, and provides accommodations upon request.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company emphasizes AI as a core productivity multiplier and maintains a high-performance, inclusive culture where every voice is valued. The Strategic Account Executive role in South Germany owns strategic and enterprise accounts, drives net-new acquisition and expansion, uses a consultative approach, collaborates with pre-sales, customer success, support, and channel partners, and feeds customer feedback back to GitLab. Key duties include developing structured account plans, leading complex sales cycles, generating and nurturing pipeline, coordinating cross-functional resources, and partnering with Marketing on account-based campaigns. The position sits within a regional Strategic Sales team, requires experience with large enterprise deals and senior-stakeholder communication, may involve travel, and GitLab offers remote work, diverse hiring practices, and benefits such as PTO, equity, parental leave, and home-office support.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress. The Solutions Architect role is a trusted pre-sales advisor for GitLab Enterprise Edition, driving technology and value evaluation and focusing on both technical solutions and the customer outcomes while collaborating across Sales, Customer Success, Engineering, Product Management, and Marketing. Key responsibilities include guiding technical evaluations via POC/POV, RFP/audit support, and workshops; educating customers about GitLab’s value; and building customer advocacy within GitLab teams, with onboarding in 30 days, knowledge growth in two months, and customer engagements starting in three months to help exceed revenue targets. Requirements include experience in technical pre-sales or IT, understanding of modern software development/operations, cloud computing and related practices, knowledge of the SDLC and CI/CD, and the ability to travel as needed, with proficiency in using GitLab. GitLab offers a fully remote, asynchronous environment with flexible PTO, equity plans, growth and development funds, parental leave, home office support, and a DACH-focused Solutions Architect team reporting to Customer Success Leadership, along with an equal-opportunity policy and inclusive hiring practices.

GitLab is an open-core software company that develops the AI-powered DevSecOps Platform used by more than 100,000 organizations. Its mission is to enable everyone to contribute to and co-create the software that powers our world, turning consumers into contributors to accelerate human progress. The platform unites teams, removes barriers, and delivers AI benefits at every stage of the SDLC, with products like Duo Enterprise and Duo Agent Platform. GitLab also cultivates a strong partner ecosystem and defines the Scale Ecosystem Sales Manager role to drive partner-sourced First Order pipeline and acquisition through scalable programs, collaboration with First Order AEs, Field Marketing, and partnerships with hyperscalers such as AWS and Google Cloud. Benefits include flexible PTO, equity compensation and employee stock purchase plan, parental leave, home office support, plus remote global hiring with location-based eligibility, and GitLab is an equal-opportunity employer that welcomes applicants who may not meet every qualification.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress, reflected in a high-performance, AI-driven culture. The role is to be the primary face of GitLab for prospects and customers in the Public Sector, especially Germany's public defense, driving platform adoption and aligning with government digital transformation initiatives. Responsibilities include leading enterprise sales across the public sector, building multi-year MEDDPICC-based account strategies, developing C-level government and private-sector relationships, managing procurements across government frameworks, and creating scalable territory plans and partner ecosystems including SI partners and cloud provider collaborations. Requirements include proven German public-sector software sales experience, knowledge of digital transformation and government procurement, multi-stakeholder engagement, complex deal management, MEDDPICC mastery, willingness to travel, open-source experience, and strong presentation/negotiation skills. GitLab supports employees with flexible benefits, remote work, equity and stock purchase plans, growth and parental leave, home office support, and a strong commitment to equal opportunity, with guidance on location eligibility and accommodations.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable everyone to contribute and accelerate progress, with AI embedded as a core productivity multiplier in products and workflows. The New Business Account Executive will focus on net-new logo acquisition in greenfield territories, build relationships with C-level and senior technical buyers, and own the full sales cycle from first outreach to close while creating pipeline through consistent prospecting. Responsibilities include running discovery to uncover business pain, navigating multi-stakeholder cycles, executing strategic territory plans, coordinating with Solutions Architecture and Customer Success for evaluations and handoffs, and applying MEDDPICC and Command of the Message with Salesforce for forecasting. Requirements include B2B SaaS sales experience in net-new logo acquisition, success building territories from scratch, familiarity with consumption-based models, strong executive-level discovery and selling skills, and proficiency with tools like Salesforce, Outreach, LinkedIn Navigator, Gong, and 6sense, with openness to diverse backgrounds. The team operates like a startup within GitLab, focusing on high-velocity outbound in untapped markets, with remote worldwide roles that may have location-based eligibility, and a strong commitment to flexible benefits, equity, growth, and an inclusive, equal-opportunity workplace that accommodates disabilities.

GitLab is an open-core software company offering the AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers the world. The platform unites teams, breaks down barriers, and delivers AI benefits across the SDLC; AI is treated as a core productivity multiplier, and the company maintains a high-performance, values-driven culture where every voice is valued. The Customer Success Management (CSM) team aligns with customers’ desired business outcomes, enables their use cases, expands adoption, and acts as the liaison between customers and the GitLab ecosystem (Product, Engineering, Sales, Professional Services, and others). Responsibilities include translating the pre-sales plan into actionable objectives, knowing the GitLab platform and best practices, guiding future adoption, owning a book of customers to drive adoption and retention, and staying current on releases, with travel and fluent German potentially required. Requirements include knowledge of Git and common branching strategies, understanding of the software development lifecycle, CI/CD, and DevSecOps; prior CS experience; strong communication, analytical, and problem-solving skills; ability to work in a remote, global environment with benefits like flexible PTO, equity, growth fund, parental leave, and home office support, and GitLab is an equal opportunity employer with location-based eligibility and a recruitment privacy policy.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The company emphasizes AI as a core productivity multiplier and a high-performance, values-driven culture where every voice is valued. The Mid-market Account Executive will own a broad mid-market book (up to 4,000 employees), manage the full sales cycle from discovery to close, and ensure the DevSecOps value is aligned with customer outcomes while feeding feedback back to product and teams. Ideal candidates have proven software sales success in mid-market, strong pipeline and strategic skills, negotiation and communication abilities, German fluency, willingness to travel, and alignment with GitLab’s open-source values. The role is remote within a distributed team that offers growth opportunities, a range of benefits, and a firm commitment to equal opportunity and non-discrimination, with location-based eligibility considerations and privacy policies in place.

Atlassian supports flexible work locations (office, home, or hybrid) and hires globally with virtual interviews and onboarding as part of being a distributed-first company. This is a remote, field sales position based in Germany. The role covers a territory of 2-4 strategic customers and reports to the Director of Strategic Sales for the DACH region. Responsibilities include developing and closing new sales opportunities, implementing named account or territory plans, generating expansion opportunities, and ensuring high customer success across the full portfolio. You will be the main contact or escalation point for strategic named accounts, identify key decision-makers, understand customer objectives, collaborate with internal teams and partners, lead negotiations, conduct market research, provide regular forecasts to senior management, travel as needed, and mentor junior team members if applicable.

Atlassian supports flexible work arrangements and hires globally wherever they have a legal entity. The future role is a 1st line Sales Manager for EMEA Mid-Market, overseeing DACH mid-market customers and leading a team of 6-8 Mid-Market sellers. The role involves developing and managing a DACH-focused sales organization, creating customized sales strategies for mid-market customers, cultivating long-term key-account relationships, and achieving revenue targets. You will recruit, hire and onboard new Account Executives, mentor and coach the team, set performance goals, monitor progress, and collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve processes and satisfaction, while bridging capability gaps and developing future sales leaders. You will analyze sales data and market trends to identify growth opportunities, stay informed about industry trends and competitor dynamics, and conduct regular performance evaluations to drive continuous improvement.

Zendesk is transforming customer experience and employee services with its AI-powered Resolution Platform, and is hiring a Senior Solutions Consultant to lead strategic, technical engagements with major brands. You’ll conduct discovery and value demos, translate AI/ML capabilities into business narratives, own the end-to-end technical engagement, and architect secure, scalable integrations using Zendesk APIs and cloud platforms. You’ll collaborate across Sales, Product, Engineering, and Customer Success to align customer needs with the product roadmap, measure ROI with Zendesk analytics, promote AI adoption, and drive continuous innovation. Qualifications include 5+ years in presales or solutions consulting in SaaS/CX, knowledge of web technologies and architectures, experience running pilots/POCs, deep AI expertise (LLMs, NLP), domain experience in CCaaS or related fields, strong communication, a bachelor’s degree (graduate degree a plus), and willingness to travel. Zendesk supports a hybrid work environment, is an equal opportunity employer, emphasizes diversity and inclusion, may use AI screening in hiring, and provides accommodations for applicants with disabilities.

Zendesk is a leader in customer experience solutions, with its Contact Center Center of Excellence optimizing platforms such as Zendesk, Amazon Connect, and AWS-based solutions to enhance customer interactions and operational efficiency. The position is for a Sales Specialist with deep expertise in cloud contact center technologies (preferably Zendesk, Amazon Connect, and AWS) to drive awareness and sales of Zendesk’s CCaaS platform, Zendesk for Contact Center, in Northern Europe, providing strategic direction and cross-team collaboration. Responsibilities include collaborating with Zendesk Account Executives, pre-sales teams and partners to identify opportunities, aligning with vendors and delivery partners on best practices, running customer discovery calls, managing deal progress, forecasting, and delivering tailored value propositions with regional teams. Key qualifications include a minimum of 7 years in cloud contact center sales, fluency in English and German, proven channel sales experience, technical knowledge in Zendesk and Amazon Connect is advantageous, the ability to sell at the C-level, and a proven track record of achieving targets with strong communication. We offer a competitive salary and benefits, opportunities for professional growth, a collaborative and inclusive work environment, the chance to lead transformational contact center initiatives with cutting-edge tech, and Zendesk’s commitment to diversity and accessibility, with AI screening noted and equal opportunity employment.

The Application Administrator (German speaker) helps clients optimize Atlassian software (Jira, Confluence, Jira Service Desk) and related apps as a remote outsourced administrator for multiple clients. They onboard customers, become familiar with their application servers, and monitor and respond to service desk requests to configure the software to meet business needs. They assist customers in automating processes to improve efficiency, including creating projects and configuring permissions and workflows per request. They communicate with customers and team members to understand requirements, deliver configuration solutions, and record work and time while following security protocols. They address issues and provide best-practice recommendations, handling multiple administrative activities according to agreed-upon customer priorities.

The role involves configuring and troubleshooting cloud/virtualized infrastructure, software, and operating systems for clients, with in-depth administration and issue resolution aligned to SLAs. It includes day-to-day management of OS, applications, databases, backups, automation, and serving as a technical and client escalation point while tailoring services to client needs and quality standards. Responsibilities encompass service excellence, problem identification and resolution, clear communication, and analytical decision-making, with strong AWS knowledge across services such as EC2, RDS, EKS, ECS, EFS, WAF, ELB, and Lambda. It also covers configuring and maintaining applications (notably Jira/Confluence, GitLab, Harness, Sonarqube, Adaptavist products), as well as OS/storage, web servers, networking and security, and infrastructure as code using Ansible and Terraform. Additionally, it involves database design and management, using virtualization and cloud technologies to provide resilient infrastructures, and identifying risks with contingency plans.

The Senior Solution Engineer at The Adaptavist Group engages with clients in a consultative, cross-stakeholder manner to discover challenges and propose solutions, using technical service knowledge to guide discussions and move opportunities forward with Account Management and delivery teams. They collaborate on solution architecture, attend sales calls from a technical perspective, conduct deep technical discovery, develop problem statements, craft solutions, and expand reach in key accounts by positioning additional products and services across the Adaptavist Group while gaining expertise in at least one practice (Cloud, ITSM, DevOps, Agile, Work Management). The role aims to drive client retention by maintaining trusted-advisor status through high-level business conversations and identifying future opportunities within practices. In addition to technical work, they coordinate with colleagues on customer solution proposals, participate in quarterly business reviews, leverage CRM to track interactions and plan strategic actions, and assist in expanding in key accounts and campaigns. They also handle customer advocacy by delivering demonstrations of Adaptavist solutions and partners (predominantly Atlassian, GitLab and AWS), participating in industry events, providing thought leadership, supporting marketing campaigns, and conducting competitor analysis to plan tactical actions and ensure delivery meets the agreed problem statement.

- The role is Senior ITSM Technical Consultant, an architect who designs ITSM solutions using Jira Service Management, Assets, Assets Data Manager, and Opsgenie, with room to expand to new platforms as the company grows. - The week involves discovery, whiteboarding, and deep configuration to create integrations and proposals that win client trust, guiding engagements from start to finish and improving the playbook. - You will collaborate with clients to gather requirements, advise using ITIL-based ITSM/ESM best practices, develop high-level architecture, and tailor delivery approaches, including adapting to client needs. - You will configure advanced technical solutions such as assets management, system integrations, and automation, and support practice development, upskilling, and exploration of emerging products like ServiceNow; you will also contribute to pre-sales and travel for key meetings. - In delivery, you will configure Atlassian solutions (portals, workflows, automation, asset schemas, API connectors), implement core ITIL processes (requests, incidents, changes, problems), deploy more advanced ITSM systems around assets or event/incident management with Opsgenie/Assets, integrate with REST APIs, and occasionally manage migrations.

Zendesk is hiring a Senior Account Executive who is German-speaking to drive revenue in the EMEA region, handling inbound and outbound SaaS sales for mid-market and Fortune 500 clients. The role involves quickly learning the Zendesk platform, addressing small business needs, handling high volumes of inquiries, owning a territory, and delivering high-impact product demos. Requirements include proficiency in German and English, at least 2 years of sales experience (preferably in SaaS), strong communication skills, the ability to manage many opportunities, and a startup/entrepreneurial mindset focused on customer success. The job offers a hybrid/remote model, a 2-week sales bootcamp, ongoing coaching, career development, and benefits like health insurance and PTO. Zendesk commits to diversity and fairness, may use AI screening, and provides accommodations for disabilities as part of being an equal opportunity employer.

Zendesk is seeking a Senior ML Engineer to strengthen its retrieval-augmented generation (RAG) platform used across customer-service channels for 125,000+ brands, helping end-users quickly find answers in knowledge bases. You will deliver AI-powered features using cutting-edge LLMs, collaborate with Product, ML Scientists, and other engineers, mentor juniors, ensure service stability, and contribute to technical design and clean code, while addressing scaling, new use cases, speed/cost optimization, and multi-context reasoning. Requirements include 4+ years building Python ML systems, solid server-side architecture knowledge, cloud deployment experience (AWS/GCP/Azure), the ability to build scalable software, strong communication, and a collaborative, self-managed agile mindset; preferred include experience with LLMs at scale, RAG design, AWS, and data-driven experimentation. The tech stack features Python (and some Ruby), AWS, data stores like RDS MySQL, Redis, S3, Elasticsearch, Kafka, and Athena, with Kubernetes and Docker, Kafka for streaming, and monitoring via Datadog and Sentry. Zendesk offers an inclusive, hybrid work culture with ownership of features at scale, growth opportunities, flexible hours, development funds, and remote-friendly options, along with a commitment to diversity and candidate privacy and an acknowledgment that AI screening may be used in hiring.

Zendesk is hiring a Staff Machine Learning Scientist for the AI Agent product (Gen3) to bridge cutting-edge ML research with real-world impact and shape the product roadmap. Responsibilities include designing and testing novel AI solutions for real business problems, owning end-to-end research projects from requirements to design and reporting, conducting peer reviews, staying current with NLP/ML literature, helping AI engineers implement designs in production, using rapid experimentation tools, and collaborating with product managers to discover the roadmap. Required qualifications include a degree in CS/ML/Engineering/Math, a proven record of ML or NLP research (ideally in industry), the ability to translate research ideas into proof-of-concept models, a practical approach to applying ML to business problems, with a bonus for experience in LLMs, prompt engineering, AI agent context management, and conversational AI/voice technologies including TTS and STS, plus strong communication skills. Success will be measured by alignment with the product roadmap, effective collaboration with product, engineering, and design teams, and the ability to identify, prioritize, and champion new opportunities. The interview process comprises an initial talent call, an interview with a hiring team member, a take-home technical/research challenge, a technical interview with two scientists, and a final interview with CTO or Engineering Manager/Director; the role supports a hybrid work arrangement, and Zendesk emphasizes diversity and inclusion, potential AI screening of applications, and accommodations for applicants with disabilities.

Zendesk is seeking a Senior Backend Engineer for their AI Agents team, focusing on the development and implementation of groundbreaking backend systems. The role involves collaborating with various teams to enhance their AI-driven chatbot, Gen3, which is designed for advanced conversational capabilities. Key responsibilities include maintaining service components, architecting complex applications, and improving existing systems to deliver high-quality AI products. The ideal candidate should have strong coding skills, knowledge of microservices architecture, and a proactive attitude towards teamwork and mentoring. Zendesk emphasizes a diverse and inclusive workplace, offering flexible working arrangements and a commitment to fostering community engagement.