The Ampin App
deep insights into the Atlassian community

Atlassian hires in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Advisory Services team is globally distributed and helps large strategic and enterprise customers realize the maximum value from Atlassian by acting as trusted advisors and delivering enterprise solutions. The company is hiring a Senior Solution Consultant with an Enterprise Strategy and Planning focus to join the Advisory Services Delivery team as an individual contributor (not a manager). The role involves leading discovery workshops on enterprise-scale Strategic Alignment, Portfolio Management, and OKRs adoption; designing enterprise solutions that map customer operating models to Atlassian capabilities and frameworks like SAFe and Lean Portfolio Management; and driving implementation, enablement, and change management. You’ll be a thought leader for senior stakeholders, collaborate with product and GTM teams to address enterprise business drivers, guide customers in leveraging Atlassian’s Rovo platform, automation, no-code Agents, and Forge, and travel up to 30% domestically or internationally.

Zendesk is hiring a Staff Machine Learning Scientist for the AI Agent product (Gen3) to bridge cutting-edge ML research with real-world impact and shape the product roadmap. Responsibilities include designing and testing novel AI solutions for real business problems, owning end-to-end research projects from requirements to design and reporting, conducting peer reviews, staying current with NLP/ML literature, helping AI engineers implement designs in production, using rapid experimentation tools, and collaborating with product managers to discover the roadmap. Required qualifications include a degree in CS/ML/Engineering/Math, a proven record of ML or NLP research (ideally in industry), the ability to translate research ideas into proof-of-concept models, a practical approach to applying ML to business problems, with a bonus for experience in LLMs, prompt engineering, AI agent context management, and conversational AI/voice technologies including TTS and STS, plus strong communication skills. Success will be measured by alignment with the product roadmap, effective collaboration with product, engineering, and design teams, and the ability to identify, prioritize, and champion new opportunities. The interview process comprises an initial talent call, an interview with a hiring team member, a take-home technical/research challenge, a technical interview with two scientists, and a final interview with CTO or Engineering Manager/Director; the role supports a hybrid work arrangement, and Zendesk emphasizes diversity and inclusion, potential AI screening of applications, and accommodations for applicants with disabilities.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, fostering collaboration and accelerating progress. The Strategic Account Executive role covers South Germany, focusing on net-new enterprise acquisition and expansion within existing customers, and involves coordinating with pre- and post-sales teams and channel partners. Responsibilities include owning a portfolio of strategic accounts, leading complex consultative sales cycles, developing structured account plans, driving pipeline, and feeding customer feedback to product teams. Required qualifications include experience selling to large enterprise accounts, cross-functional coordination, ability to articulate business value to senior stakeholders, familiarity with Git or developer tools, and alignment with GitLab’s values, with some travel expected. The position is remote with location-based eligibility, and GitLab offers benefits such as PTO, equity, growth funds, and emphasizes equal opportunity and accommodations for disabilities.

GitLab is an open-core software company offering the AI-powered DevSecOps Platform used by 100,000+ organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI-driven productivity. The Mid-market Account Executive will own a broad mid-market book (up to 4,000 employees), manage the full sales cycle, and serve as the primary link between GitLab and customers, reporting to an Area Sales Manager and collaborating with cross-functional teams. Responsibilities include shaping the customer journey, documenting buying criteria and processes, maintaining an evidence-based pipeline, conducting win/loss analyses, and providing product feedback via the public issue tracker. Requirements include proven software sales success in the mid-market, the ability to guide buying journeys, strong communication and negotiation skills, German language proficiency, and alignment with GitLab’s values with willingness to travel. The Mid-market Sales team is distributed and focused on platform adoption and toolchain consolidation, supported by benefits such as flexible PTO, equity, growth funds, and a commitment to equal opportunity and inclusive hiring practices for remote roles across various countries.

The Agentic Tribe is introducing Gen3, a goal‑oriented, multi‑agent AI system that can reason, plan, and adapt in real time, and it seeks an AI Agent Engineer to design, develop, and deploy autonomous agents powered by Large Language Models. Responsibilities include building robust, stateful AI agents with Python and modern frameworks (e.g., LangChain, LlamaIndex), integrating them with existing systems and APIs, selecting foundation models, and leading end‑to‑end deployment while collaborating with product, ML, and software teams. Core competencies cover LLM‑oriented system design with multi‑step tool use and prompt engineering, retrieval‑augmented generation pipelines, evaluation and observability, safety and guardrails, performance optimization, planning with long‑term memory, and strong Python/Cloud/CI‑CD tooling. Preferred qualifications include advanced degrees, deep ML concepts, experience turning academic research into production code, and familiarity with fine‑tuning techniques like PEFT/LoRA. The posting also describes Zendesk as the employer—its customer‑relationship software focus and global footprint—and outlines its commitments to diversity, equal opportunity, candidate privacy, and accommodations, noting that AI may be used to screen applications.

- Atlassian offers flexible work options (office, home, or a mix) and hires globally where they have a legal entity. - They are looking for a Principal Customer Success Manager in the Enterprise Segment to support the DACH region. - The Principal CSM helps customers realize value from Atlassian by delivering scalable methodologies that drive product adoption, solution expansion, and long-term growth across multiple products and various customer profiles, from C‑suite to global teams. - The role involves building trusted advisor relationships with executives, guiding the customer and Account Team to develop Success Plans, conducting regular check-ins and QBRs, and navigating complex, multi-partner implementations. - Responsibilities include driving early and sustained adoption, expanding the customer footprint, mitigating churn through risk identification and escalation, and acting as the Voice of the Customer to inform internal improvements, all within a team-focused culture.

Zendesk is seeking a Senior Backend Engineer for the AI Agents team to collaborate with product managers, AI/ML engineers, frontend developers, and the broader tech organization to deliver fast and reliable backend features, including Gen3, a goal-oriented, multi-agent conversational AI system. The Self Service tribe aims to remove onboarding bottlenecks by building a robust self-service onboarding experience that unifies Zendesk’s AI products across the platform. Responsibilities include maintaining and developing components with your team, architecting complex microservice-based applications, delivering high-traffic APIs, anticipating future use cases, improving the codebase, and driving cross-team architectural initiatives within the backend chapter. What you bring: strong coding skills (Node.js ES7, TypeScript), experience with microservices and databases, a proactive, collaborative mindset, coaching and mentoring ability, and a readiness for continuous learning, plus familiarity with the tech stack (TypeScript, MongoDB, Elasticsearch, Google Pub/Sub, Sentry, Redis, Kubernetes, Terraform, Argo CD, Grafana, GitHub). The interview process includes an initial talent-call, a hiring-team interview, a take-home technical challenge, a technical interview with two developers, and a final interview with CTO or Engineering Manager/Director; Zendesk also notes hybrid work, potential AI screening, and a commitment to equal opportunity, diversity and inclusion, along with accommodations for applicants with disabilities.

The Senior Solution Engineer at The Adaptavist Group engages with clients in a consultative, multi-stakeholder manner to understand challenges and propose technical solutions, using deep product knowledge to guide discussions and move opportunities forward alongside Account Management. In solution architecture, they collaborate with Account Managers and Sales to develop strategic and technical sales opportunities, perform in-depth technical discovery, create problem statements, craft solutions for qualified opportunities, expand reach in key accounts, and build expertise in at least one practice (Cloud, ITSM, DevOps, Agile, or Work Management) while maintaining trusted advisor status. They collaborate across stakeholders to develop technical solutions, support expansion in existing key accounts, coordinate with colleagues on proposal development, participate in quarterly business reviews, and use the CRM to record customer interactions and plan strategic actions. In customer advocacy, they assist Marketing with campaigns, participate in customer retrospectives, build and run demonstrations with Adaptavist partners (primarily Atlassian, GitLab, and AWS), provide thought leadership, seek opportunities via competitor analysis, and communicate complex technical messages to varied audiences while ensuring the delivery engagement addresses the agreed problem statement. They promote Adaptavist at industry events, plan tactical actions within key accounts to support account plan outcomes, collaborate with stakeholders to develop and execute actions, and leverage industry contacts and customer feedback to drive business development and successful deliveries.

The Commercial Operations team at Adaptavist focuses on enabling growth through contract management, compliance, and risk management, with a primary role of supporting the Germany General Counsel in contract and legal matters, especially reviews and negotiations. It includes development and management of contract and legal operations, such as maintaining templates, defining processes, and aligning with other departments, along with knowledge management. It covers compliance topics like data protection, privacy, DORA, and e-commerce, with a regulatory focus on Germany and the DACH region, and support for the internal compliance group. Responsibilities include independently reviewing and negotiating a broad range of contracts (NDAs, MSAs, SOWs, software purchasing), working on RFPs and compliance questionnaires, potential signature decisions, and maintaining contract documentation and related IT systems, while providing peer reviews and collaborating with process and knowledge specialists. The role emphasizes balancing risk with Adaptavist’s global strategy, improving cross-team training, playbooks, templates, and processes for contract management, and assisting with company-wide compliance programs as needed.

Zendesk is seeking a Sales Specialist with expertise in contact center technologies, particularly Zendesk and AWS-based solutions, to drive the sales of their CcaaS platform in Northern Europe. This role involves collaborating with Account Executives and partners, engaging in customer discovery calls, managing deal progress, and advocating for innovation in customer interactions. Required qualifications include at least seven years of experience in cloud contact center sales, fluency in English and German, and a proven track record in achieving sales targets and channel sales. The position offers a competitive salary, benefits, and opportunities for professional growth in a collaborative environment. Zendesk emphasizes inclusivity and fairness in its hiring process, actively working towards global diversity and equity in the workplace.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both, enhancing their ability to manage personal and family priorities. The company is distributed-first and conducts interviews and onboarding virtually, hiring talent globally where they have legal entities. The Account Executive, Enterprise role involves building and maintaining relationships with key stakeholders, developing strategic sales plans, and collaborating with internal teams to ensure customer satisfaction. Candidates should possess a customer-focused mindset and be adept at identifying business needs and creating solutions for Fortune 500 companies. This position requires traveling, executing account plans, negotiating contracts, and staying informed about industry trends to maintain a competitive edge.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office or remotely, which supports their personal priorities. The company is hiring for a remote field sales position based in Germany, focusing on managing a territory of 3-8 strategic customers. The role involves developing new sales opportunities, implementing territory plans, and ensuring customer success through strong relationship-building with key decision-makers. Candidates will collaborate with various internal teams and lead complex negotiations while staying informed about industry trends. Additionally, the position includes mentoring junior sales team members and providing performance updates to senior management.

Atlassian is seeking a Pre-Sales Solutions Engineer for its Enterprise division, who will play a crucial role in addressing complex business challenges faced by Fortune 500 clients. The position involves collaborating with sales teams to understand customer needs, identify business problems, and align Atlassian solutions that can effectively address those issues. The candidate will also be responsible for leading product demonstrations, understanding technical requirements, and fostering partnerships with account executives to improve the sales cycle. Additionally, they will need to gather product feedback and competitive insights from customers to advocate for internal enhancements. Continuous learning and refinement of pre-sales knowledge and processes is also a key part of the role.

Zendesk is seeking a Lead Product Designer for their AI Agents team, focusing on creating a premier AI automation platform to enhance customer experiences. The role emphasizes collaboration with cross-functional teams, including product managers and engineers, to innovate and improve AI-driven solutions. Candidates should have at least seven years of experience in designing SaaS applications, with a strong portfolio showcasing their work, particularly in generative AI and user experience design. The position offers flexibility in work hours and remote options, alongside opportunities for professional growth within a diverse and inclusive environment. Zendesk is committed to equal opportunity employment and actively promotes diversity, ensuring all qualified individuals are considered without bias.

Zendesk is seeking a Senior Backend Engineer for their AI Agents team, focusing on the development and implementation of groundbreaking backend systems. The role involves collaborating with various teams to enhance their AI-driven chatbot, Gen3, which is designed for advanced conversational capabilities. Key responsibilities include maintaining service components, architecting complex applications, and improving existing systems to deliver high-quality AI products. The ideal candidate should have strong coding skills, knowledge of microservices architecture, and a proactive attitude towards teamwork and mentoring. Zendesk emphasizes a diverse and inclusive workplace, offering flexible working arrangements and a commitment to fostering community engagement.