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At Atlassian, you can work in an office, from home, or in a hybrid arrangement, but you must be located in a country with a legal entity (France, Netherlands, Poland, or the UK) and relocation is not provided. Atlassian serves over 300,000 customers worldwide and aims to unleash every team's potential through software, guided by a culture of teamwork where employees work with Atlassian, not for Atlassian. The company is leading responsible AI integration into cloud products, migrating customers to the cloud, building trust through cost transparency, and accelerating customer outcomes while developing a powerful sales strategy. The role involves steering the use of products and services for high-value, strategic accounts, understanding their long-term goals, and crafting customized growth plans. Requirements include 10+ years of quota-carrying enterprise software sales, strong English (Spanish preferred), experience with C-level relationships, navigating complex procurement, and a proven track record in leading territory and strategic account plans and multi-million-dollar transformation deals.

Atlassian offers flexible, distributed work with virtual interviews and onboarding, serving 300,000+ customers worldwide and aiming to unleash every team's potential through powerful software. The culture emphasizes teamwork and shared success, with employees working with Atlassian, strong earning potential in sales, and a focus on the enterprise market and customer preference for Atlassian products. The company is responsibly integrating AI into cloud products to migrate customers to the cloud, prioritizing cost transparency, faster collaboration, and better business outcomes through a strong sales strategy. The role targets a subset of high-value, strategic customers, requiring understanding their long-term goals, developing customized growth plans, nurturing relationships with key decision-makers, and collaborating with internal teams and partners to deliver aligned solutions. Responsibilities include creating strategic sales and account plans to maximize expansion and customer success, understanding objectives, coordinating with internal teams and partners, leading negotiations and market research, providing performance updates to senior management, and engaging clients through travel and industry events.

Zendesk is seeking a Manager of Customer Success for the French region to lead a 4–10 person team of CSMs in the high and medium-touch segments, with a focus on making customers more successful, driving adoption, and turning them into advocates. The role aims to drive strategic adoption and integration of AI-enabled CS tools, maximize team performance and customer outcomes, and cultivate continuous AI fluency within the team. You’ll build and lead a team of value architects, accelerate product and CX technology proficiency, set clear goals and KPIs, and ensure operational consistency to exceed targets, while collaborating cross-functionally and leveraging data. The ideal candidate has 9+ years in customer success or related roles, 5+ years of management experience, strong data and financial acumen, fluency in French and English, and experience across segments from SMB to Strategic, plus comfort with AI/automation and cross-functional collaboration. Zendesk emphasizes a hybrid, inclusive culture and is an equal opportunity employer, inviting applicants to help invent the future of AI-enabled customer success.

Zendesk is looking for an Enterprise Account Executive to grow its enterprise SaaS business by building new relationships with top-tier customers and expanding existing partnerships to increase impact. The role entails driving top-line revenue from new enterprise customers, cross-selling to existing accounts, nurturing senior-level relationships for retention, using data insights and adoption history to improve prospecting and retention, and creating quarterly territory plans to increase market share. Qualifications include a BA/BS or equivalent, 8+ years in cloud/software B2B sales with a proven track record of exceeding targets, experience navigating complex sales cycles and renewals, selling to VP/C-level executives, familiarity with Salesforce, Outreach, Clari, Seismic and Looker, and willingness to travel. The candidate should maintain a robust pipeline and accurate forecast, lead multi-month, value-centric deals with proofs of concept, secure executive sponsorship, and collaborate with internal teams to optimize sales strategies and execution. Zendesk supports a hybrid work model, is an equal opportunity employer committed to diversity and inclusion, may use AI or automated decision systems to screen applications, and offers accommodations for applicants with disabilities; interested applicants can apply via the Zendesk careers page or contact peopleandplaces@zendesk.com for accommodations.