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The role is a Software Engineer for ScriptRunner for Jira Cloud, focused on designing, building, and improving features and supporting continuous delivery in a hands-on, collaborative Agile environment. You'll develop new features, enhance existing ones, and contribute to standups, retrospectives, code reviews, and pair programming, helping shape how the software is built and run. Your responsibilities include researching, designing, and documenting solutions to customer requirements within Atlassian’s Connect and Forge platforms. You will build, test, and deploy serverless applications and business logic, and define scalable, fault-tolerant, high-availability systems, while creating automated build and deployment pipelines. You will monitor, debug, and improve system performance using logs and metrics to identify issues and drive improvements, and collaborate in Agile ceremonies and peer reviews to influence technical decisions and team practices.

Zendesk is looking for a Senior Product Manager to join their team and help redefine customer experience (CX) using advanced AI and machine learning technologies. This role involves owning the product roadmap for their QA solution and requires collaboration with various teams to deliver impactful, automated solutions aimed at improving customer satisfaction and efficiency. The position is a temporary replacement for maternity leave and is expected to last 18 months. Candidates should have over four years of relevant product management experience, strong prioritization skills, and a history of utilizing research to guide product development. Zendesk emphasizes a supportive work environment that values flexibility, diversity, and employee well-being while offering a competitive salary and opportunities for professional growth.