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GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers our world and a culture that embraces AI as a productivity multiplier. The role is CX Resource & Staffing Manager for APJ on the CX Engineering team, the first dedicated APJ resource management professional, responsible for strategic capacity planning and resource allocation for Professional Services and Education Services across Asia-Pacific and Japan. Key duties include forecasting resource demand 6–12 months out from pipeline signals, monitoring real-time utilization, proactively resolving conflicts, building capacity models, maintaining a current skills inventory, enabling cross-region sharing, coordinating with partner consultants, and producing weekly utilization dashboards plus monthly capacity reporting, including Kantata PSA process adoption. Requirements include demonstrated experience in professional services operations or delivery, strong analytics and forecasting, familiarity with PSA platforms (Kantata, Certinia, OpenAir) or the ability to learn quickly, stakeholder management, and the ability to work effectively in an all-remote, asynchronous environment; English fluency, with additional APJ languages helpful. The role sits in a globally distributed, remote CX Resource Management Center of Excellence focused on scalable planning, forecast accuracy, and workforce intelligence, with generous benefits (health, equity, parental leave, growth funds) and a firm commitment to equal opportunity and inclusive hiring across locations.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world, and to treat AI as a core productivity multiplier. As a Senior Security Engineer on the Infrastructure Security Team within Product Security, you will lead cross-team initiatives to strengthen GitLab's SaaS platforms (e.g., GitLab Dedicated, Cells) and self-managed offerings by designing and implementing security solutions for cloud infrastructure, container platforms, and orchestration systems. You will drive security reviews, develop secure patterns and reference implementations, identify systemic gaps, lead remediation across affected systems, partner with SRE/Infra/Engineering to embed security into pipelines, mentor engineers, contribute to the technical roadmap, and dogfood GitLab's own product. Requirements include strong experience securing cloud infrastructure at scale (AWS/GCP/Azure), proficiency in Go, Python, or Ruby, deep knowledge of container security and Kubernetes hardening, and substantial IaC security experience (Terraform, Ansible, CloudFormation) with policy-as-code and automated compliance; bonus: AI automation experience and experience in high-reliability domains or regulatory frameworks. GitLab emphasizes its values, supports remote, worldwide hiring with location-based eligibility, and offers benefits such as flexible PTO, equity, growth and development funds, parental leave, and home office support, while maintaining a strong commitment to equal opportunity, diversity, and accommodation.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create the software that powers our world. The Principal Engineer role at GitLab is to set technical direction for the most critical infrastructure platforms, own architecture across distributed and cloud-native systems, and translate business strategy into durable, long-term technical roadmaps while delivering production outcomes. The role spans three organizational tracks—Production Engineering (Infrastructure Platforms), Group Tenant Scale (GTS), and GitLab Delivery—covering multi-tenant SaaS infrastructure, scalable distributed foundations, and end-to-end delivery and developer experience. You will serve as a technical authority, drive alignment across engineering, product, and leadership, establish standards and architectural patterns, mentor senior engineers, and operate effectively in ambiguous problem spaces. The team is fully remote within GitLab’s Infrastructure Platforms organization, with a US salary range of $171,400–$367,200, plus benefits, equity, and a commitment to equal opportunity and accommodations.

Zendesk is seeking a Sales Operations Lead for APAC to drive operational excellence and empower the ANZ sales team in a fast-moving SaaS environment. The role reports to the Sr. Director of GTM Operations, APAC and serves as the go-to operations partner for the Regional VP of Sales for ANZ and the Regional VP of SMB sales for APAC, shaping the regional sales strategy. Responsibilities include acting as the RVPs' operational right hand, managing forecasting, territory planning, pipeline management, demand generation, and quarterly business reviews, plus ensuring data quality and scalable workflows. Candidates should have 3+ years in sales ops or GTM strategy in SaaS, strong analytics and CRM expertise (especially Salesforce), and experience leveraging AI/LLMs, with a collaborative, growth-minded, team-first approach. Zendesk emphasizes hybrid work, diversity and inclusion, AI screening of applicants, and is an AA/EEO employer offering accommodations.

The APAC CTO at Zendesk will partner with customers in APAC to understand their AI transformation journey and ensure the product roadmap reflects market CX and AI trends, while influencing global strategy and leading major transformational initiatives and annual Corporate Development transactions. The role’s responsibilities include driving customer success with Zendesk products, acting as executive sponsor for regional customers, shaping strategy with Corporate Development, and creating CX/AI thought leadership content and external messaging with GTM and PR. It requires building cross-functional alignment, providing a single point of contact across products, synthesizing APAC customer priorities to influence the global product roadmap, and enabling GTM teams with region-specific messaging. The position also entails developing regional technology partnerships, engaging with CX communities, and maintaining credibility with C-level executives through confident, engaging communication and strong relationships with sales, while collaborating with GTM, Product, and Engineering teams globally. The ideal candidate has 10+ years of CX leadership, a strong product and AI background, cross-functional collaboration skills, systems thinking, executive gravitas, and the ability to translate business needs into product plans, with English fluency and APAC language skills a plus, all within Zendesk’s inclusive, hybrid work culture.

The role is centered on recruiting new partnerships and collaborating with the Enterprise and Commercial sales teams to drive new bookings, expansion bookings, and customer acquisitions with partners, while accelerating opportunity velocity and conveying partner value to sales. It also involves creating and executing a regional go-to-market strategy, coordinating with regional field and channel marketing to fund partner-led campaigns with measurable ROI, and serving as the day-to-day liaison to drive incremental revenue through partner initiatives. The ideal candidate has 10+ years in partner channel development/sales, experience with regional resellers and tech companies, strong executive presence, a solid understanding of Zendesk’s value proposition and how partners monetize services, and a proven ability to present to partners and prospects (with a track record of carrying a quota). The role offers full flexibility, with work primarily remote or from the Melbourne office, supported by digital tools and the option to use Zendesk offices or flex spaces, plus occasional in-person gatherings. Zendesk emphasizes its mission as the intelligent heart of customer experience, supports a hybrid work model, notes AI may be used in screening, and commits to equal opportunity, diversity and inclusion, with accommodations available for applicants who need them.