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GitLab is an open core software company that offers an AI-powered DevSecOps platform, serving over 100,000 organizations worldwide, with a mission to enable widespread software contributions. The company maintains a remote work culture and is currently hiring for positions that focus on aligning customer success with business objectives, particularly in Australia for Permanent Residents or Citizens only. The Customer Success Architect (CSA) role is crucial for fostering consultative relationships with customers and guiding them in achieving their desired outcomes through effective use and adoption of the GitLab platform. The responsibilities of a CSA include managing customer accounts, facilitating onboarding, developing Customer Success Plans, and collaborating with various GitLab teams. The hiring process involves multiple interviews, including recruiter screenings, hiring manager interviews, peer interviews, and a panel interview, ensuring candidates are assessed thoroughly while upholding GitLab’s commitment to diversity and equal opportunity.

GitLab is an open core software company known for its AI-powered DevSecOps Platform, serving over 100,000 organizations and fostering a culture that encourages everyone to contribute to software development. The position of Strategic Enterprise Account Executive is available for remote work in Australia, specifically in Sydney or Melbourne, where the candidate will manage relationships with large prospects and customers. Responsibilities include conducting sales activities, providing account leadership, and ensuring successful product adoption while collaborating with various teams to enhance customer experience. Ideal candidates should have experience in B2B software sales, strong communication skills, and an understanding of the open-source software landscape, as well as a desire to help customers achieve value from their investments. GitLab emphasizes equality in the workplace and encourages applications from individuals who meet some but not all qualifications, promoting an inclusive hiring approach.