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Zendesk is seeking a Sales Operations Lead for APAC to drive operational excellence and empower the ANZ sales team in a fast-moving SaaS environment. The role reports to the Sr. Director of GTM Operations, APAC and serves as the go-to operations partner for the Regional VP of Sales for ANZ and the Regional VP of SMB sales for APAC, shaping the regional sales strategy. Responsibilities include acting as the RVPs' operational right hand, managing forecasting, territory planning, pipeline management, demand generation, and quarterly business reviews, plus ensuring data quality and scalable workflows. Candidates should have 3+ years in sales ops or GTM strategy in SaaS, strong analytics and CRM expertise (especially Salesforce), and experience leveraging AI/LLMs, with a collaborative, growth-minded, team-first approach. Zendesk emphasizes hybrid work, diversity and inclusion, AI screening of applicants, and is an AA/EEO employer offering accommodations.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress. The company emphasizes AI as a core productivity multiplier and expects all team members to incorporate AI into daily workflows, maintaining a high-performance, values-driven culture. The Principal Engineer role provides technical direction for GitLab’s most critical infrastructure platforms, acting as a technical authority across distributed and cloud-native systems and mentoring senior engineers. It spans three tracks—Production Engineering, Group Tenant Scale, and GitLab Delivery—focusing on scalable, resilient, secure, and cost-efficient platforms and translating business strategy into long-term roadmaps. The position sits in GitLab’s Infrastructure Platforms team, is fully remote with asynchronous collaboration, and offers a US base salary range of $171,400–$367,200 plus benefits and equity.

GitLab is an open-core AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress. In this role, a Senior Security Engineer on the Infrastructure Security Team will lead cross-team initiatives to strengthen GitLab's SaaS platforms and self-managed offerings by designing and implementing security solutions for cloud infrastructure, containers, and orchestration, and by guiding security reviews and remediation. Key responsibilities include owning design-to-delivery outcomes, developing secure patterns and reference implementations, identifying systemic gaps, and partnering with SRE, Infrastructure, and Engineering to embed security into deployment pipelines while mentoring engineers and shaping the team's roadmap. Required qualifications include extensive experience securing cloud infrastructure at scale (AWS/GCP/Azure), proficiency in Go, Python, or Ruby, deep knowledge of container and Kubernetes security, and experience with Infrastructure-as-Code security (Terraform, Ansible, CloudFormation), with a bonus for AI automation knowledge and familiarity with regulatory frameworks. GitLab emphasizes remote, global hiring, equal opportunity, and a supportive benefits package, and welcomes applicants who may not meet every qualification, inviting you to apply and learn more about location and recruitment policies.

The APAC CTO at Zendesk will partner with customers in APAC to understand their AI transformation journey and ensure the product roadmap reflects market CX and AI trends, while influencing global strategy and leading major transformational initiatives and annual Corporate Development transactions. The role’s responsibilities include driving customer success with Zendesk products, acting as executive sponsor for regional customers, shaping strategy with Corporate Development, and creating CX/AI thought leadership content and external messaging with GTM and PR. It requires building cross-functional alignment, providing a single point of contact across products, synthesizing APAC customer priorities to influence the global product roadmap, and enabling GTM teams with region-specific messaging. The position also entails developing regional technology partnerships, engaging with CX communities, and maintaining credibility with C-level executives through confident, engaging communication and strong relationships with sales, while collaborating with GTM, Product, and Engineering teams globally. The ideal candidate has 10+ years of CX leadership, a strong product and AI background, cross-functional collaboration skills, systems thinking, executive gravitas, and the ability to translate business needs into product plans, with English fluency and APAC language skills a plus, all within Zendesk’s inclusive, hybrid work culture.

The role is centered on recruiting new partnerships and collaborating with the Enterprise and Commercial sales teams to drive new bookings, expansion bookings, and customer acquisitions with partners, while accelerating opportunity velocity and conveying partner value to sales. It also involves creating and executing a regional go-to-market strategy, coordinating with regional field and channel marketing to fund partner-led campaigns with measurable ROI, and serving as the day-to-day liaison to drive incremental revenue through partner initiatives. The ideal candidate has 10+ years in partner channel development/sales, experience with regional resellers and tech companies, strong executive presence, a solid understanding of Zendesk’s value proposition and how partners monetize services, and a proven ability to present to partners and prospects (with a track record of carrying a quota). The role offers full flexibility, with work primarily remote or from the Melbourne office, supported by digital tools and the option to use Zendesk offices or flex spaces, plus occasional in-person gatherings. Zendesk emphasizes its mission as the intelligent heart of customer experience, supports a hybrid work model, notes AI may be used in screening, and commits to equal opportunity, diversity and inclusion, with accommodations available for applicants who need them.