The Ampin App
deep insights into the Atlassian community

GitLab positions itself as an intelligent DevSecOps orchestration platform that boosts developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by 50M+ users and many Fortune 100 companies, with AI integrated into daily workflows and a culture that values every voice. The company is hiring a Field CTO / Principal Solutions Architect for its Strategic Field Organization based in Australia or Singapore to support global strategic prospects and large engagements focused on DevSecOps transformation and executive advisory. The Field SA will act as a trusted pre-sales advisor, deliver executive-level thought leadership on strategic opportunities, manage field feedback for product roadmap, scale regional expertise, and engage in evangelism and industry collaboration. Candidates should have substantial experience as a CTO or PSA with enterprise software architecture, security/compliance solution experience, knowledge of software development tools and methodologies, strong communication skills, and a willingness to learn GitLab and travel. GitLab offers remote roles with location-based eligibility, plus benefits such as flexible PTO, equity/ESPP, a Growth and Development Fund, parental leave, and home office support, along with an inclusive, equal-opportunity policy and accommodations; they encourage applicants from diverse backgrounds even if they don’t meet every requirement.

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million users and many Fortune 100 companies, with AI embedded as a core productivity multiplier across the organization. GitLab emphasizes a high-performance, inclusive culture where every voice is valued and team members collaborate to accelerate careers and solve complex problems. The Commercial Account Executive role is based in Australia (Sydney, Melbourne, or Brisbane) and focuses on Queensland commercial accounts (with opportunities in South Australia) to drive adoption and expansion of the AI-powered DevSecOps platform and generate ARR. Responsibilities include owning a commercial book, leading the full sales cycle from outbound prospecting to close, driving product adoption, maintaining accurate forecasts, collaborating with cross-functional teams, mentoring peers, and building executive-level relationships. GitLab offers remote roles with comprehensive benefits, equity, and an equal-opportunity policy, while noting location-based eligibility and encouraging applicants from diverse backgrounds, even if they don’t meet every listed qualification.

GitLab is an AI-powered DevSecOps platform that boosts developer productivity, operational efficiency, security and compliance, and accelerates digital transformation, trusted by over 50 million users and many Fortune 100 companies, with a culture that embeds AI and continuous knowledge sharing. The role, based in Sydney, is Senior Solutions Architect in GitLab’s ANZ team, serving as a trusted advisor to prospects and customers to map GitLab’s capabilities to technical and business objectives across the full software lifecycle and guide digital transformations. You will lead technical discovery, demos, and validations; own solution design and proofs of value; collaborate with Account Executives and regional sales to shape account strategies; build relationships with technical and business stakeholders; and act as the voice of the customer to Product Management to drive adoption and inform roadmaps. Candidates should have experience in technical pre-sales or consulting, broad knowledge of the end-to-end SDLC and modern DevSecOps practices, hands-on use of GitLab or similar tools, cloud deployment and security know-how, and strong communication and relationship-building skills. The position sits within the Solutions Architect team in Sales, focusing on ANZ opportunities, and GitLab offers benefits including Flexible PTO, equity compensation, an Employee Stock Purchase Plan, parental leave, and remote-friendly, equal-opportunity hiring with a commitment to inclusion.

GitLab is an AI-enabled DevSecOps orchestration platform that helps organizations boost developer productivity, operational efficiency, security and compliance, and accelerate digital transformation, with 50M+ registered users and Fortune 100 customers who trust GitLab to ship better software faster. The role of APJ Customer Advocacy Lead is to celebrate customers, spotlight their outcomes, and turn GitLab’s most successful customers into advocates who support pipeline and revenue goals, reporting to Growth Marketing and partnering with APJ sales, marketing, and global teams. In the first year, you’ll establish clear advocacy goals for APJ, strengthen regional stakeholder collaboration, and increase visibility of customer outcomes across go-to-market motions, tailoring programs to APJ markets while scaling to global priorities. Responsibilities include owning the APJ customer story/reference library and pipeline, building relationships with senior customer advocates, managing the advocacy lifecycle, amplifying customer voices in GitLab’s narratives, and coordinating with regional/global teams to align advocacy with pipeline, expansion, and retention metrics while tracking program performance. GitLab’s Customer Advocacy team supports turning customer stories into awareness and revenue, offers remote-friendly roles with extensive benefits, and is an equal-opportunity employer; inquiries about location eligibility, privacy policy, and accommodations are handled through the recruitment process.

GitLab presents itself as an AI-powered intelligent orchestration platform for DevSecOps, used by 50 million+ registered users and more than half of the Fortune 100 to improve productivity, security, and digital transformation. The company emphasizes an AI-centric culture where all employees are expected to incorporate AI into daily workflows, operating within a high-performance, inclusive environment. The Intermediate Security Engineer on the Security Incident Response Team (SIRT) works a compressed four-day week (Sun-Wed) with 24/7/365 coverage, focusing on detecting and responding to incidents and contributing to security tooling. Key responsibilities include leading incident response in a global rotation, creating runbooks and post-incident analyses, automating security processes, driving improvements, and collaborating across teams to enhance the infrastructure. Requirements include experience with incident response, SIEM/logging tools, cloud platforms (GCP/AWS), Python or willingness to learn, strong documentation, and an interest in forensics, with GitLab describing a globally distributed Security Operations team, remote roles, and a robust set of benefits and equal opportunity commitments.

The role is a dynamic advisory within Zendesk’s Customer Success organization that helps customers rapidly achieve business outcomes using Zendesk’s Contact Center capabilities, working with executives, operations leaders, IT teams, and internal teams. The mission is to accelerate CC adoption and time-to-value, serve as the subject-matter expert for contact center modernization, and align feature adoption with the broader CX strategy across the Zendesk suite, in partnership with Core CSMs. Key responsibilities include driving adoption and outcomes across routing, IVR, analytics, and AI-powered experiences; leading workshops and health checks; onboarding with Professional Services; serving as the advocacy feedback loop; driving value realization and ROI; and collaborating cross-functionally with Sales, Renewals, and Services while delivering QBRs. Qualifications include 5+ years in enterprise SaaS customer success, professional services, or technical account management (CCaaS preferred); deep understanding of CC operations and KPIs; proven SaaS adoption success; strong consultative and advisory skills; ability to articulate business value to diverse stakeholders; familiarity with CCaaS tech, AI, and AWS/Amazon Connect is a plus; and a bachelor’s degree is preferred. Zendesk emphasizes its calm approach to customer experience, hybrid work flexibility, a commitment to fairness and diversity, AI-driven screening disclosures, and equal opportunity with accommodations for disabilities.

Zendesk is seeking a Commercial Account Executive to help power AI-first B2B SaaS transformation for customers in Western Australia and South Australia, aligning with its mission to enable exceptional service. The role focuses on new customer acquisition and expanding partnerships in the mid-market, while helping business leaders realize ROI from AI-powered CX and EX solutions and building meaningful relationships with VP and C-level decision-makers. You’ll develop strategic territory plans, build a data-driven pipeline, and collaborate with Solution Engineers, Marketing, Customer Success, and leadership to deliver seamless outcomes. Ideal candidates bring B2B SaaS sales experience (mid-market or complex deals), a consultative approach, enthusiasm for AI, ownership and curiosity, and willingness to travel within WA/SA, with bonus points for tools like Salesforce, Clari, Gong, Tableau/Looker, or CX/EX software experience. Zendesk emphasizes hybrid work, equal opportunity and inclusion, may use AI screening in hiring, and offers accommodations upon request.

Tempo is a global technology company with 30,000+ customers, including a third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting that help modern teams turn vision into value. Originating in 2007 and now the #1 time management add-on for Jira, Tempo has grown into a trusted name in the Atlassian ecosystem and aims to be a tech company with a heart. The Senior Solutions Engineer role in Sydney, APAC, is a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, focusing on mid-market and enterprise accounts and blending technical mastery with business value. Responsibilities include strategic value selling, AI-enabled SPM advocacy, partner enablement, technical pre-sales leadership through discovery, architecture reviews, RFPs and POCs, plus feeding customer insights back to product. Requirements include 5+ years of solutions engineering or enterprise consulting in enterprise B2B, domain expertise in SPM/PPM/financial planning/resource capacity/enterprise agility, AI/data literacy, ecosystem and Atlassian Cloud experience a plus, with a remote-first environment and extensive benefits and growth opportunities.

Tempo serves over 30,000 customers—including a third of Fortune 500 companies—and provides an integrated suite for time management, resource planning, budgeting, roadmapping, and program management, building on its status as the #1 time management add-on for Jira in the Atlassian ecosystem since its 2007 origins. The Senior Solutions Engineer role, based in Sydney, APAC, acts as a trusted advisor for Tempo’s Strategic Portfolio Management and enterprise agility solutions, targeting mid-market and enterprise accounts with a blend of technical mastery and value-based SaaS sales. Responsibilities include strategic value selling, AI and SPM advocacy, partner and ecosystem enablement, deal strategy and technical validation, feeding customer insights back to product, and developing scalable demo environments and technical documentation. Candidates should have 5+ years in Solutions Engineering or enterprise consulting in enterprise B2B SaaS, with strong domain expertise in SPM/PPM/resource management or enterprise agility, AI/data literacy, and deep knowledge of the Atlassian Cloud ecosystem. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional development opportunities, travel and events, and a commitment to an inclusive, equal-opportunity workplace where employees can help shape the future of enterprise productivity software.