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The APAC CTO at Zendesk will partner with customers in APAC to understand their AI transformation journey and ensure the product roadmap reflects market CX and AI trends, while influencing global strategy and leading major transformational initiatives and annual Corporate Development transactions. The role’s responsibilities include driving customer success with Zendesk products, acting as executive sponsor for regional customers, shaping strategy with Corporate Development, and creating CX/AI thought leadership content and external messaging with GTM and PR. It requires building cross-functional alignment, providing a single point of contact across products, synthesizing APAC customer priorities to influence the global product roadmap, and enabling GTM teams with region-specific messaging. The position also entails developing regional technology partnerships, engaging with CX communities, and maintaining credibility with C-level executives through confident, engaging communication and strong relationships with sales, while collaborating with GTM, Product, and Engineering teams globally. The ideal candidate has 10+ years of CX leadership, a strong product and AI background, cross-functional collaboration skills, systems thinking, executive gravitas, and the ability to translate business needs into product plans, with English fluency and APAC language skills a plus, all within Zendesk’s inclusive, hybrid work culture.

GitLab is an open-core company with an AI-powered DevSecOps platform used by over 100,000 organizations, emphasizing collaboration, innovation, and AI-enabled productivity across the workforce. The Senior Security Engineer in the Infrastructure Security Team will lead cross-team security initiatives to strengthen GitLab’s SaaS and Self-Managed cloud infrastructure, designing and delivering security solutions from design through deployment. Responsibilities include securing cloud, container, and orchestration environments, conducting security reviews of infrastructure changes, developing secure patterns and reference implementations, remediating systemic security gaps, and mentoring engineers while aligning with the Product Security Division’s dogfooding mission. Qualifications call for strong experience securing cloud infrastructure at scale (AWS/GCP/Azure), proficiency in Go/Python/Ruby, deep knowledge of container/Kubernetes security and IaC security, policy-as-code and automated compliance, and an interest in leveraging AI for process automation; bonuses include experience in high-reliability sectors and familiarity with regulatory frameworks. GitLab offers flexible PTO, equity and stock plans, growth and parental benefits, remote-work worldwide with location eligibility, and a strong commitment to equal opportunity and accommodations.

The role is centered on recruiting new partnerships and collaborating with the Enterprise and Commercial sales teams to drive new bookings, expansion bookings, and customer acquisitions with partners, while accelerating opportunity velocity and conveying partner value to sales. It also involves creating and executing a regional go-to-market strategy, coordinating with regional field and channel marketing to fund partner-led campaigns with measurable ROI, and serving as the day-to-day liaison to drive incremental revenue through partner initiatives. The ideal candidate has 10+ years in partner channel development/sales, experience with regional resellers and tech companies, strong executive presence, a solid understanding of Zendesk’s value proposition and how partners monetize services, and a proven ability to present to partners and prospects (with a track record of carrying a quota). The role offers full flexibility, with work primarily remote or from the Melbourne office, supported by digital tools and the option to use Zendesk offices or flex spaces, plus occasional in-person gatherings. Zendesk emphasizes its mission as the intelligent heart of customer experience, supports a hybrid work model, notes AI may be used in screening, and commits to equal opportunity, diversity and inclusion, with accommodations available for applicants who need them.