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Customer Success Manager, DACH
GitLab
Germany Not specified Unknown - - -

Category:

Customer Success Management

Is remote?:

Yes
GitLab is an open core software company providing an AI-powered DevSecOps Platform, utilized by over 100,000 organizations, with a mission to encourage collective software creation to enhance human progress. The Customer Success Management (CSM) team works to align with customers’ business goals, enabling them to adopt and expand their use of GitLab products while optimizing customer satisfaction and investment returns. CSM professionals are responsible for transforming pre-sales plans into actionable objectives, guiding customers through their journey, and collaborating with various teams to address needs and escalations. The ideal candidates should have a strong understanding of Git, software development processes, and previous experience in customer success roles, alongside excellent communication and project management skills. GitLab offers a range of benefits, including a remote work environment, unlimited paid time off, and opportunities for growth, while embracing diversity and ensuring a discrimination-free workplace.
Customer Success Architect, EMEA
GitLab
Germany Not specified Unknown - - -

Category:

Customer Success Management

Is remote?:

Yes
GitLab is an open core software company that provides an AI-powered DevSecOps platform, serving over 100,000 organizations and emphasizing a collaborative culture that encourages contributions from all users. The Customer Success Architect (CSA) team plays a strategic role in aligning GitLab's platform with the specific business goals of customers, enhancing long-term success through trusted advisory relationships. CSAs focus on enabling technical adoption, supporting customer journeys, and managing account escalations while ensuring high levels of customer satisfaction and retention. Candidates for the CSA role should possess knowledge of software development practices, project management skills, and strong communication abilities, with a commitment to GitLab's values and a willingness to travel if necessary. GitLab is dedicated to maintaining an inclusive workplace, adhering to equal opportunity policies, and accommodating individuals with disabilities during the recruitment process.
Corporate Development Analyst
GitLab
Unknown Not specified Unknown - - -

Category:

Legal

Is remote?:

Yes
GitLab is an open core software company that provides an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to foster contributions from everyone in software development. The company culture emphasizes collaboration and innovation, which guides hiring practices, product development, and leadership. The Corporate Development Analyst role involves identifying and managing acquisition opportunities, analyzing market trends, and supporting deal flow and execution, including due diligence and integration planning. Candidates should have a background in corporate development or related fields, strong analytical skills, and the ability to manage multiple projects independently. GitLab promotes an inclusive, equal opportunity workplace with remote work options and various benefits aimed at supporting employee well-being.
Commercial Solutions Architect, EMEA
GitLab
United Kingdom Not specified Unknown - - -

Category:

Customer Success - SA

Is remote?:

Yes
GitLab is an open core software company focused on developing an AI-powered DevSecOps Platform, with a mission to enable broad participation in software development to accelerate progress. Solutions Architects at GitLab act as trusted advisors, guiding clients through the technology evaluation and sales process, while ensuring the technical solutions align with customer business objectives. Their role includes engaging with customers, building relationships, and collaborating with internal teams to drive the adoption of GitLab's solutions. Ideal candidates for this position should possess technical pre-sales experience, a strong understanding of software development, and the ability to connect technology to business value. GitLab promotes a remote work environment with a commitment to inclusivity, offering benefits focused on employee well-being and professional growth.
Commercial Account Executive - UK
GitLab
United Kingdom Not specified Unknown - - -

Category:

EMEA - Commercial

Is remote?:

Yes
GitLab is an open core software company specializing in an AI-powered DevSecOps Platform, serving over 100,000 organizations with a mission to enable broader participation in software development. Mid-Market Account Executives at GitLab act as key contacts for prospective and existing customers from mid-sized companies, handling various project scales and collaborating with sales and business development teams. The role involves supporting customers, analyzing wins and losses, documenting sales processes, and contributing to the sales handbook for improvement. Ideal candidates should possess strong sales experience, effective communication skills, and a commitment to customer success, while embracing GitLab's core values. GitLab promotes an inclusive remote work environment, offering various benefits and encouraging applicants from diverse backgrounds.
Commercial Account Executive, Named Accounts
GitLab
United States Not specified Unknown - - -

Category:

AMER - Commercial

Is remote?:

Yes
GitLab is an open-core software company that provides a comprehensive AI-powered DevSecOps platform used by over 100,000 organizations, aiming to empower individuals to contribute to software development. The role of Commercial Named Account Executives is to act as the main contact for mid-market clients, managing various project sizes and collaborating with sales and business development teams to exceed customer expectations. Responsibilities include meeting sales quotas, building strong customer relationships, and contributing to team learning based on wins and losses. The ideal candidate should have experience in SaaS sales, particularly within development teams, and exceptional communication and negotiation skills. GitLab supports a remote and inclusive work environment, offering benefits such as flexible paid time off and opportunities for growth and development, while ensuring a fair hiring process.
Commercial Account Executive, Financial Services
GitLab
United States Not specified Unknown - - -

Category:

AMER - Commercial

Is remote?:

Yes
GitLab is an open core software company that provides an AI-powered DevSecOps platform, used by over 100,000 organizations. Its mission emphasizes enabling widespread contribution to software development, fostering human progress, and shaping its organizational culture. The company is seeking a Commercial Account Executive for the Financial Services team, responsible for managing midmarket and commercial accounts in the finance sector. The ideal candidate should have a strong sales background, particularly in software and SaaS solutions, along with a passion for open source software. GitLab offers remote work, competitive benefits, and champions diversity and inclusivity in its hiring practices.
CLM Administrator
GitLab
United States Not specified Unknown - - -

Category:

Enterprise Applications

Is remote?:

Yes
GitLab is an open core software company that offers an AI-powered DevSecOps Platform used by over 100,000 organizations, with a mission to enable widespread contributions to software creation. They are currently looking for a CLM Administrator to join their Enterprise Applications team, responsible for managing and improving their Contract Lifecycle Management (CLM) system. The ideal candidate should possess strong technical skills, effective communication abilities, and experience in a fast-paced, remote work setting, with a focus on compliance and operational efficiency. Responsibilities include administering the CLM systems, process improvement, engaging with internal stakeholders, and leading projects to enhance CLM functionality. GitLab promotes a flexible, remote work environment and encourages applicants from diverse backgrounds, emphasizing equal opportunity in recruitment and employment practices.
Business Value Services Manager, EMEA
GitLab
United Kingdom Not specified Unknown - - -

Category:

Customer Success - SA

Is remote?:

Yes
GitLab is an open core software company that offers a comprehensive AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable widespread contribution to software development. The company's mission emphasizes accelerating human progress through participatory software creation, which shapes its hiring, product development, and industry leadership. The Business Value Managers within GitLab's Business Value Services team focus on enhancing sales effectiveness by guiding value-oriented conversations and developing tools for business justifications. Key responsibilities include collaborating with account stakeholders, refining business case content, and coaching sales teams on value discussions. GitLab promotes an inclusive hiring approach and offers remote working options, flexible PTO, equity compensation, and a variety of other benefits to support employee well-being.
Business Development Representative (Singapore - Indonesian Speaking)
GitLab
Singapore Not specified Unknown - - -

Category:

Sales Development

Is remote?:

Yes
GitLab is an open core software company that offers a comprehensive AI-powered DevSecOps Platform, utilized by over 100,000 organizations, with a mission to democratize software contribution and innovation. The company is seeking a remote Business Development Representative (BDR) based in Singapore to engage with targeted Enterprise accounts, generate qualified meetings, and drive the sales pipeline. The BDR role involves managing inbound leads, conducting outreach, collaborating with marketing teams, and documenting processes in the GitLab handbook. The ideal candidate should possess strong communication and interpersonal skills, experience in sales or marketing, and a self-starter attitude. GitLab promotes a diverse and inclusive workplace, offering various benefits and support for employees' growth and well-being.
Business Development Representative - Japan
GitLab
Japan Not specified Unknown - - -

Category:

Sales Development

Is remote?:

Yes
GitLab is an open core software company that specializes in a comprehensive AI-powered DevSecOps platform and aims to empower everyone to contribute to software development. They are currently seeking a remote Business Development Representative (BDR) based in Japan to help drive outreach to target Enterprise accounts and support the sales team. The BDR will manage lead flow through both inbound and outbound prospecting, engage with various buyer personas, and utilize marketing tactics to generate qualified meetings. Candidates should possess positive communication skills, a self-starter mindset, and ideally have experience in sales, marketing, or the tech industry. GitLab prides itself on being an equal opportunity employer and provides a supportive environment for employees with diverse backgrounds and experiences.
Business Development Representative (EMEA - Polish Speaking)
GitLab
Unknown Not specified Unknown - - -

Category:

Sales Development

Is remote?:

Yes
GitLab is an open core software company that provides a comprehensive AI-powered DevSecOps platform, utilized by over 100,000 organizations, with a mission centered on enabling contributions from everyone to enhance software development. They are seeking a Business Development Representative (BDR) to join their Revenue Marketing team, focusing on outreach to Enterprise and Mid Market accounts while collaborating with sales and marketing teams. The BDR role involves executing marketing strategies, conducting discovery conversations, generating qualified meetings, and actively participating in team efforts. Candidates are expected to be fluent in Polish, with experience in CEE, CIS, and Southeast Europe regions, and should possess skills in Salesforce and LinkedIn Sales Navigator. GitLab values diversity, offers remote work opportunities across several European countries, and emphasizes a supportive working environment with various benefits.
Business Development Representative (EMEA - German Speaking)
GitLab
Unknown Not specified Unknown - - -

Category:

Sales Development

Is remote?:

Yes
GitLab, an open core software company, offers an AI-powered DevSecOps platform used by over 100,000 organizations, aiming to allow everyone to contribute to software development. They are hiring a Business Development Representative (BDR) to initiate outreach to Enterprise accounts and collaborate with various teams to generate qualified meetings and sales opportunities. Candidates for this role should possess fluency in German, experience with Enterprise accounts, and excellent communication skills, while being self-starters passionate about GitLab's mission. GitLab supports a remote work culture with benefits for health, development, and well-being, emphasizing equal opportunity and non-discrimination in their hiring practices. The company provides training for the BDR role, ensuring employees are equipped with necessary skills and knowledge to succeed.
Associate Support Engineer (AMER)
GitLab
Unknown Not specified Unknown - - -

Category:

Customer Support

Is remote?:

Yes
GitLab is an open core software company that operates an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to encourage collaboration and co-creation in software development. The Support Engineering team plays a crucial role, functioning at the intersection of support and engineering, tackling customer issues directly while working closely with various teams to enhance product features and fix bugs. Support Engineers manage customer inquiries and support cases while also engaging in coding and documentation tasks, to improve user experiences without barriers. The global Support team emphasizes collaboration and communication, leveraging a transparent work culture to solve complex problems. GitLab offers a flexible remote work environment along with benefits aimed at promoting the health, well-being, and development of its team members, and encourages applicants from diverse backgrounds.
Assigned Support Engineer / Senior Support Engineer (EMEA)
GitLab
Unknown Not specified Unknown - - -

Category:

Customer Support

Is remote?:

Yes
GitLab is an open core software company that offers a comprehensive AI-powered DevSecOps platform, serving over 100,000 organizations with a mission to enable universal contribution and co-creation of software. The Support Engineering role at GitLab is integrated within the Engineering department, allowing professionals to address customer challenges while collaborating with multiple teams to resolve issues and enhance the product. Responsibilities include supporting both self-managed and SaaS customers, troubleshooting technical problems, writing documentation, and participating in hiring efforts. Candidates should have experience in customer support, GitLab, Linux systems administration, and communication skills, with the job being accessible to individuals with varying levels of expertise. GitLab fosters a transparent and inclusive work environment, offering remote opportunities and benefits aimed at employee well-being.
Area Sales Manager- Enterprise East
GitLab
United States Not specified Unknown - - -

Category:

AMER - Enterprise

Is remote?:

Yes
GitLab is an open core software company that offers a comprehensive AI-powered DevSecOps platform, which is used by over 100,000 organizations to enhance software development and security processes. The company is seeking an Area Sales Manager for the Enterprise East team, responsible for leading a 5-8 member sales team, managing client relationships, and driving revenue growth. Candidates should possess substantial experience in Enterprise Sales Management, particularly with software and SaaS solutions, and have a proven record of meeting sales objectives. GitLab emphasizes a supportive remote work environment with benefits aimed at improving employee well-being, including flexible paid time off and a growth budget. The company is committed to equal opportunity hiring and encourages candidates from diverse backgrounds to apply, highlighting that many successful applicants may not meet all listed requirements.
Account Executive Mid Market - Emerging Markets
GitLab
Unknown Not specified Unknown - - -

Category:

EMEA - Commercial

Is remote?:

Yes
GitLab is a leading open core software company that offers an AI-powered DevSecOps Platform, aiming to empower individuals and organizations to co-create software. The company employs over 100,000 organizations and emphasizes a culture where all voices contribute to accelerated human progress. The Mid-Market Account Executive (AE) role serves as the main contact for clients ranging from smaller teams to larger enterprises, focusing on managing various project sizes and exceeding client expectations. Responsibilities for the AE include supporting prospects, conducting analysis on sales outcomes, documenting business processes, and providing customer feedback to improve products. GitLab values diversity and encourages applications from candidates with varying experiences, ensuring an inclusive and supportive work environment.