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The Cloud Support Engineer (EMEA) provides multi-channel support (chat and email) for Atlassian products, and is responsible for isolating, diagnosing, reproducing, and fixing technical issues promptly. The role requires a motivated self-starter and self-learner with strong customer service and technical problem-solving skills, who embraces challenges and can work EMEA hours plus weekend coverage as needed. Atlassian offers a dynamic, energetic, and collaborative environment guided by values such as Open Company, Play as a team, Build with heart & balance, Be the change you seek, and Don’t #@!% the customer, with flexible work location options. You will resolve customer configuration issues, respond to questions by email and chat, ensure processes and standards are followed, identify gaps, propose solutions, and drive collaborative discussions within the team. You will ensure customers have a positive experience with Atlassian Cloud products by understanding use cases, performing troubleshooting, devising workarounds for product bugs, and providing ad-hoc guidance on implementing Confluence Cloud or Atlassian Access to customers, internal teams, and partners.

- Atlassian supports flexible work arrangements and hires in any country where it has a legal entity. - The Talent Brand team uses data-driven marketing to attract candidates and owns all external touchpoints (events, partnerships, LinkedIn, Glassdoor) as well as the career site and candidate resource hub, partnering with TA Delivery, TA Enablement, Early Careers, Brand and Comms. - The Senior Talent Brand Lead will spearhead brand transformation, focus on Talent Brand metrics, best practices, and new partnerships, and guide the global Talent Brand team as part of the Talent Brand Leadership Team. - Core responsibilities include Talent Brand Metrics (defining metrics, phased roadmap, pilot programs, cross-functional metric setup), Talent Brand Process Transformation (analyzing CRM/Talent Engagement processes and driving efficient solutions and adoption), and Employer Brand Reputation Management across external channels with Comms, HR, and stakeholders. - The role requires a strong background in Talent Brand/Recruitment Marketing with analytics, experience in process-building, and excellent communication, strategic influence, and cross-functional partnership skills to collaborate with Marketing, TA Delivery, and Enablement teams.

- Atlassians can work in an office, from home, or a blend, and Atlassian hires in any country where it has a legal entity, enabling flexibility to support family and personal priorities. - The Talent Brand team within Talent Acquisition builds Atlassian’s reputation and attracts potential candidates through integrated marketing solutions—content, media, events, partnerships—across external touchpoints and owned platforms like the career site and resource hub, partnering with TA Delivery, Enablement, Early Careers, Brand, and Comms. - The Sr. Talent Brand Lead drives brand transformation, focuses on talent brand metrics and best practices, and mentors the global Talent Brand team as part of the Talent Brand Leadership team. - Core responsibilities include leading Talent Brand Metrics (defining success, phased metric plans, pilot programs, and alignment with OKRs and enablement tools), Process Transformation (improving CRM/Talent Engagement processes and cross-functional adoption), and Employer Brand Reputation Management (tracking external channels and running pilots with stakeholders). - The ideal candidate has a strong background in Talent Brand/Recruitment Marketing/Employer Brand with analytics, plus experience in process-building and strong communication and cross-functional influencing skills to partner with Marketing, TA Delivery, and Enablement.

Atlassian supports flexible work arrangements and globally hires with virtual interviews and onboarding as part of a distributed-first approach, but this role requires you to be located in Poland and can be performed remotely or onsite in the Gdańsk office, with the option to work remotely worldwide for up to 90 days per year. We’re looking for a Full Stack Software Engineer to join Jira Align, focused on delivering creative improvements for engineering teams. You will be a key contributor to Jira Align, which aims to simplify software at scale by bringing business and software development together in one intuitive solution, working with colleagues around the globe. You’ll be part of a team building and supporting a product used by many Fortune 500 companies, focused on enterprise-scale features with performance, scalability, and security. Responsibilities include building REST APIs, customer-facing React components, configuring monitoring for backend services, building CI/CD pipelines, integrating with our content management system, and delivering reliable features.

Atlassian supports flexible work arrangements—office, remote, or a mix—and hires in any country with a legal entity, but the Certification Developer role is limited to candidates based in Poland and the UK. The role is to create and maintain high-stakes certifications for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learners' career growth. Responsibilities include leading the design, development, and maintenance of certification exams, facilitating job task analyses and exam form creation, training SMEs, developing materials and guided prep journeys, and building cross-functional relationships. Requirements include 3–5 years of experience in high-stakes cert development, tech industry background, English fluency (Spanish/Portuguese a plus), data-driven decision making, familiarity with psychometrics a plus, technical savviness, experience using generative AI, comfort with testing/item bank software, coaching SMEs, and thriving in a collaborative, fast-paced environment with strong project facilitation and autonomous problem-solving. Nice-to-haves include Atlassian product experience, experience in fast-paced agile environments, and experience with item banking products.

Atlassian supports flexible work locations (office, remote, or hybrid) and hires globally where they have a legal entity, though this role is limited to candidates based in Poland and the United Kingdom. The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, working with the Community & Learning team to enhance product adoption and learner career growth. Responsibilities include shaping design, development, and maintenance of exams for Atlassian roles/products, facilitating job task analyses, creating exam blueprints and forms, training subject matter experts, and producing exam guides, sample items, and guided prep journeys while partnering with cross-functional teams. Required background includes 3–5 years in high-stakes certification development and tech industry experience, English fluency (Spanish/Portuguese a plus), data-driven decision making, knowledge of psychometric analysis a plus, familiarity with generative AI for content, comfort with item bank software, and a proven ability to coach SMEs in a collaborative, fast-paced environment. Nice-to-haves include Atlassian product experience, experience working in fast-paced agile environments, and familiarity with item banking products.

Atlassian offers flexible work options and can hire anywhere with a legal entity, but this role is open only to candidates based in Poland and the UK. The Certification Developer will create and maintain high-stakes certifications for the Atlassian Certification Program, collaborating with the Community & Learning team to boost product adoption and learner growth. Responsibilities include leading design, development, and maintenance of exams, conducting job task analysis workshops, producing blueprints and item-writing, training SMEs, and developing additional certification materials and guided prep. Requirements include 3–5 years’ experience in high-stakes certification within tech, English fluency (Spanish/Portuguese a plus), data-driven decision making, familiarity with psychometrics a plus, comfort with AI-generated content, and strong facilitation and autonomous collaboration skills. Nice-to-haves include Atlassian product experience, experience in a fast-paced Agile environment, and familiarity with item banking products.

Atlassian offers a distributed-first, flexible work environment with virtual interviews and hires in any country where it has a legal entity. The Intern program is paid, lasts 12 weeks (May–August or June–September 2026), and focuses on hands-on training, mentorship, and professional growth, but is not eligible for F1/J1 or sponsorship. The role is a Customer Engagement Marketing Intern within Customer Marketing, working on customer advocacy stories from Atlassian customers who have been successful. Responsibilities include collaborating with Sales, GTM, and Product teams to automate and organize customer proof, developing slides and assets by logo/industry/region, and reporting on the advocate database while matching opportunities to advocates’ interests. The intern will create Jira projects or other organizing methods to streamline information, and support cross-team collaboration to enhance customers’ presence in Atlassian’s brand and influence future customer storytelling.

Atlassian is a distributed-first company with flexible work locations, virtual interviews, and hiring in any country where it has a legal entity. The internship program runs for 12 weeks (May–August or June–September 2026), offering hands-on technical training, mentorship, and social connections, but it is not eligible for F1/J1 or any sponsorship. The Creative Studio is Atlassian’s internal creative agency within marketing, uniting designers, illustrators, writers, and animators to define and scale how users experience and connect with the brand. The Creative Operations team supports this by driving efficiency, clarity, and collaboration across the global Creative Studio, ensuring processes and tools empower teams to deliver brand and marketing experiences. Intern responsibilities include exploring AI tools to enhance workflows, designing and testing automations to speed up work, identifying bottlenecks, partnering with Creative Ops leads to surface optimization insights, and assisting with project management to track progress and tool adoption.

Atlassian offers flexible work arrangements, allowing office, home, or hybrid work, and hires in any country with a legal entity; this role is fully remote but requires you to be located in Türkiye. They are looking for a Frontend Software Engineer to help deliver creative improvements for engineering teams as part of a world-class, empowered R&D organization focused on moving customers to the cloud and delivering value across Jira, Confluence, Trello, and Bitbucket. You will build and ship features daily in a highly scalable, cross-geo distributed environment and collaborate with experienced engineers, architects, product managers, and designers. Your responsibilities include reviewing code with emphasis on readability, testing, documentation, reliability, security, and performance; mentoring teammates; and ensuring full visibility, error reporting, and monitoring of high-performing backend services. You will participate in Agile software development and report directly to the Engineering Manager.

Atlassian supports flexible, distributed work with virtual interviews and hires in any country where they have a legal entity. The Intern program combines hands-on training, mentorship, professional growth, and social connections to set interns up for a successful Atlassian career, and it is not eligible for F1/J1 students or sponsorship. The paid internship runs 12 weeks in 2026, spanning either May–August or June–September. The role is a Customer Engagement Marketing Intern within Customer Marketing, focused on customer advocacy and telling customers’ stories across channels. Responsibilities include automating and organizing customer proof for Sales/GTM/Product, creating slides/assets, reporting on advocates, and creating Jira projects or other systems to accelerate opportunity matching and cross-team collaboration.

Atlassian supports flexible work locations and conducts all interviews virtually as a distributed-first company, hiring in any country where they have a legal entity. The internship program lasts 12 weeks (May–Aug or Jun–Sept 2026) and combines hands-on technical training, mentorship, professional growth, and social connections, but is not eligible for F1/J1 and does not offer work sponsorship. The role is within The Creative Studio, Atlassian’s internal creative agency embedded in Marketing, where designers, illustrators, writers, and animators collaborate to shape how millions of users experience the brand. The Creative Operations team supports the Studio by driving efficiency, clarity, and collaboration through processes, tools, and resources to deliver strong brand and marketing experiences. Responsibilities include experimenting with AI tools to enhance creative workflows, designing and testing automations to improve speed and collaboration, identifying bottlenecks, analyzing tool usage with Creative Ops for optimization, and assisting with project management to track progress and adoption.

Atlassian is a distributed-first company that offers flexibility to work where teams collaborate best, with virtual interviews and hiring in any country where it has a legal entity. Their 12-week paid internship runs May–August 2026 or June–September 2026, and it is not eligible for F1 or J1 visas and does not provide work sponsorship. The Intern role is a Customer Engagement Marketing Intern in the Customer Marketing team, focusing on customer advocacy and sharing success stories from Atlassian customers. Responsibilities include collaborating with Sales, GTM, and Product teams to automate and organize customer proof, developing assets and slides segmented by logo/industry/region, and reporting on a database of advocates to match opportunities to interests. The role also involves creating Jira projects or other organizational methods, supporting cross-team work streams, and helping shape how customers are represented in Atlassian branding by distributing stories across channels.

Atlassian is a distributed-first company with virtual interviews and hires in any country where it has a legal entity. They offer a 12-week paid internship in 2026 (May–August or June–September) that is not eligible for F1/J1 visas and does not provide work sponsorship. The internship sits within The Creative Studio, Atlassian’s internal creative agency in marketing, where designers, illustrators, writers, and animators shape how millions of users experience the brand. The Creative Operations team ensures efficiency and collaboration across the global studio to deliver strong brand and marketing experiences. Intern responsibilities include exploring and testing AI tools to improve workflows, designing automations, identifying process bottlenecks, partnering with Creative Ops to analyze tool usage, and assisting with project management to track progress and adoption.

- Atlassian supports flexible, distributed work with virtual interviews and hires in countries where they have a legal entity. - The paid internship runs 12 weeks (May–Aug or Jun–Sept 2026) in the Communications team and is not eligible for F1/J1 or any sponsorship. - The internship combines hands-on training, professional growth, dedicated mentorship, and strong social connections to help interns start a successful Atlassian career. - The Communications team shapes Atlassian’s image and reputation through product launches, external speaking, founder and executive comms, narrative development, quarterly earnings, crisis management, and analyst relations. - Interns will contribute to campaigns, write content read by thousands, and learn to identify compelling stories, tailor them to channels, and land them in the right outlets.

Atlassian supports flexible, distributed work with virtual interviews and hiring in any country where they have a legal entity. The Intern program “Your Future Org” combines hands-on technical training, mentorship, professional growth, and social connections to launch a successful Atlassian career; it is not eligible for F1/J1 and offers no work sponsorship, lasting 12 weeks between May–August or June–September 2026. The Future Team is the Communications group that shapes Atlassian’s image and reputation by handling product launches, executive and analytics relations, earnings, crisis management, and related efforts. Interns will contribute to communications strategies, write content read by thousands, and receive support from a collaborative team. The program will teach how to spot compelling stories, determine the best channels, develop persuasive angles, and place stories in the appropriate outlets.

Atlassian operates as a distributed-first company with flexible work locations and virtual interviews, and it hires in any country where it has a legal entity. The Atlassian intern program runs for 12 weeks in 2026 (May–August or June–September) as a paid internship, and it is not eligible for F1 or J1 visas or sponsorship. The Intern program combines hands-on technical training, professional growth opportunities, dedicated mentorship, and strong social connections to set up a successful career. The Communications team shapes Atlassian’s image and reputation, handling product launches, external speaking, executive and founder comms, narrative development, earnings, crisis management, and analyst relations. Interns will contribute to communications strategies, write content read by thousands, and learn to identify great stories, select appropriate channels, develop compelling angles, and land stories in the right outlets.

Atlassian offers flexible work options—office, remote, or a blend—and hires in any country with a legal entity. The role is to deliver world-class customer support via chat, email, and phone, own and troubleshoot customer technical issues, and escalate promptly according to SOP while collaborating across teams. You’ll create knowledge base articles, participate in technical communications to share practices, and pursue specialization with ongoing training. Competencies include customer orientation, effective communication, adaptability, teamwork, and a learning aptitude. Qualifications include 3-5 years in technical support or SaaS/system administration for large user bases, experience across channels, and must-have skills in SQL, log analysis, APIs/REST, browser dev tools, Splunk, and basic networking; nice-to-haves include OAuth/SAML, Linux, mail protocols, cloud/AWS, and Java stack debugging.

The Atlassian Ecosystem and Marketplace organization enables customers to extend Atlassian products by offering trusted apps or by building custom solutions, with publishers able to publish on Atlassian Marketplace to gain visibility and monetization opportunities. They are hiring a senior principal engineer with a deep engineering background who will build solutions that help builders succeed, working with other senior technical leaders to develop a long-term architecture that is scalable and flexible for a wide range of builders outside Atlassian. Ideal candidates care deeply about builder productivity and delivering simple, powerful solutions, with past work serving developers and non-developers through low-code/no-code toolsets and AI-powered capabilities. You’ll shape the forward-looking technical direction and long-term architecture for Ecosystem and Marketplace, collaborate with product, engineering and design to align with Atlassian’s broader strategy, and drive large-scale projects spanning multiple teams. You’ll mentor engineers, improve software quality and code reviews in an agile environment, influence operational excellence standards across Atlassian, and hire and develop other engineers.

The role is Senior Privacy Counsel - Go-to-Market (GTM) and Trust, joining Atlassian’s Privacy team in the US West Coast and reporting to the Lead of the GTM + Trust team. Atlassians can choose to work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. You will provide expert privacy counsel to GTM and Trust teams throughout the customer lifecycle, including pre-sales content development, global privacy compliance, cloud migrations, and support for strategic and novel privacy negotiations. You will engage directly with customers to address their specific privacy needs and expectations. You will advise on the impact of emerging global privacy laws and help prepare practical responses, while collaborating cross-functionally with Legal, Sales, Trust, Engineering, Product, Security, People, and IT to integrate privacy considerations into business initiatives and roadmaps.

Atlassian supports a distributed-first work environment with flexible locations, virtual interviews, and onboarding, and hires globally wherever there is a legal entity. Atlassian's mission is to unleash the potential of every team, with collaborative products like Jira, Confluence, and Bitbucket that power teamwork across industries, including examples like NASA and Cochlear. The Central AI Org aims to drive AI innovation, develop horizontal AI capabilities, and create a centralized search, Q&A, and conversational AI system that integrates across Atlassian products. The AI & ML Platform Team builds the foundations to democratize AI for Atlassian's teams and ecosystem, delivering tools for AI/ML workflows and ensuring secure, compliant integration with the Atlassian Data Platform. The Principal Machine Learning System Engineer role involves leading ML infrastructure initiatives, collaborating with Jira/Confluence teams, curating datasets and LLMs, and requires 5+ years of ML infra experience, end-to-end ML lifecycle expertise, large-scale distributed systems, Python and ML frameworks, MLOps, cloud, and GenAI experience.

Atlassian is seeking a Strategy and Business Operations Senior Manager to partner with leaders across the GTM organization and design activation of go-to-market strategies with cross-functional teams. The role works with Marketing to drive Atlassian’s growth in flywheel-driven and enterprise SaaS models, with the SBO team owning strategic projects from inception to delivery and delivering high-impact recommendations. You’ll identify market trends and opportunities to create new customer and revenue growth, and drive improvements in business operations to help the GTM team hyper-scale while increasing visibility and accountability on key metrics. A successful candidate brings strong GTM experience, strategic insight, analytical skills, business acumen, and excellent communication with the ability to influence across functions and levels. Atlassian offers flexible work arrangements (office, remote, or hybrid) and can hire in any country with a legal entity; the role involves partnering with cross-functional leaders across marketing, sales, product, analytics, and finance to create cohesive end-to-end customer experiences and to leverage the flywheel model for enterprise growth.

Atlassian is a distributed-first company with virtual interviews and hires in any country where it has a legal entity. The paid internship runs for 12 weeks between May–August or June–September 2026, includes mentorship and professional growth, and is not open to F1 or J1 students and does not offer work sponsorship. The role is a Performance Messaging Intern on the Performance Marketing team, focusing on emails and in-product messaging to support campaigns globally. You’ll collaborate with digital marketers to enhance campaigns and gain a foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting, segmentation, and cross-team collaboration. Responsibilities include assisting with marketing strategy projects for email and in-product messaging, documenting messaging marketing programs, and learning how messages are developed by multiple business teams.

Atlassian is a distributed-first company with virtual interviews and hires in any country where it has a legal entity, with details at go.atlassian.com/distributed. The intern program combines hands-on technical training, professional growth, mentorship, and social connections, runs for 12 weeks in 2026, is paid, and is not open to F1 or J1 students and does not offer work sponsorship. The internship places you on the Performance Marketing team's Performance Messaging group, where you’ll collaborate with digital marketers to enhance email and in-product messaging campaigns that reach teams worldwide. It provides a foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting/segmentation, and cross-team collaboration within a collaborative, cross-skilled team. Responsibilities include assisting with marketing strategy projects to drive changes in email and in-product messaging, documenting messaging programs that support hundreds of partners, and gaining exposure to how emails and in-product messages are developed by multiple business teams.

Atlassian operates as a distributed-first company with virtual interviews and hires in any country where it has a legal entity, with more details at go.atlassian.com/distributed. Atlassian's intern program combines hands-on technical training, professional growth, dedicated mentorship, and strong social connections, and is not open to F1 or J1 students and does not offer work sponsorship; it runs a paid 12-week internship from May–August or June–September 2026. The position is for a Performance Messaging Intern on the Performance Marketing team, where you will help teams worldwide, from startups to enterprises, use Atlassian tools and collaborate with digital marketers to enhance campaigns targeting and retaining customers, focusing on email and in-product messaging channels. The role provides a strong foundation in digital marketing, including data analysis, content creation, product launches, brand strategy, targeting, segmentation, and collaboration with the broader marketing organization, supported by a cross-skilled team. The Performance Messaging team sends hundreds of emails and in-product messages per month to millions of contacts to create awareness, drive adoption, and generate revenue opportunities, and the intern will assist with marketing strategy projects, help document messaging programs that support hundreds of partners, and gain exposure to how emails and in-product messages are developed by multiple business teams and use cases.

Atlassian supports flexible work arrangements for collaboration, being a distributed-first company with virtual interviews and hiring in any country where it has a legal entity. The Grad++ program provides hands-on technical training, mentorship, professional growth opportunities, and strong social connections to set up new grads for success at Atlassian. New grad roles are not eligible for Canada work visa sponsorship for immediate employment, but candidates with a PGWP or any valid open work permit may apply, and the role is based in Vancouver, Burnaby, or Richmond, requiring willingness to work there. Atlassian's ML teams tackle cross-functional business and product challenges, collaborating with Growth, GTM, Product, Finance, and Sales to deliver ML infrastructure and model applications, with a focus on speed and business impact. Responsibilities include focusing on ML applications for recommendation and personalization, building ML models and Generative AI projects, and translating business problems into technical solutions.

Atlassian supports flexible work locations with a distributed-first approach, and all interviews are conducted virtually, with hiring in any country where the company has a legal entity. The Grad++ program offers hands-on technical training, mentorship, and social connections to help grads launch impactful careers, with roles located in Vancouver, Burnaby, or Richmond; Canada work visa sponsorship is not available for immediate employment, but PGWP or open work permits are welcome. The ML teams collaborate across Growth, GTM, Product, Finance, and Sales to deliver machine learning infrastructure and model applications. The teams consist of ML engineers and system engineers who work nimbly, emphasizing speed from concept to initial output while focusing on business impact. Responsibilities include focusing on ML applications for recommendation and personalization, building models, working on Generative AI projects, and translating business problems into technical solutions, including work on search/recommendation engines and LLM training.

Atlassian offers flexible, distributed work options, allowing employees to work from an office, from home, or a mix, with virtual interviews and onboarding as part of being distributed-first. They hire people in any country with a legal entity, and the company conducts interviews and onboarding virtually. They are seeking a Senior Site Reliability Engineer for the Jira SRE team, which owns the infrastructure, tooling, and automation that Jira Cloud runs on. The ideal candidate is a technical leader who mentors others, stays current with reliability trends, and brings deep cloud infrastructure, programming, and operational experience with a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency, reporting directly to the Senior Engineering Manager.

Atlassian is seeking a Senior Principal Technical Program Manager to lead the delivery of strategic, large-scale transformation programs within the Technical Program Management team. Atlassian supports a distributed-first work model, allowing employees to work from office, home, or a mix, and hires globally where a legal entity exists, with virtual interviews and onboarding. The role involves developing and executing program strategy, roadmaps, and timelines aligned with business objectives, and managing program scope, budget, resources, risks and issues, decision-making, and reporting. It requires partnering with architects and engineering leaders for technical direction and design inputs, and defining transformation processes to add to Atlassian's system of working for end-to-end programs. The position aims to accelerate transformations through risk mitigation and cross-functional velocity improvement, collaborating with leaders across engineering, product, design, GTM, and platform to drive prioritization, rapid execution, and fostering collaboration with executives.

Atlassian offers flexible work options—office, home, or hybrid—and hires globally, but this remote role requires you to be located in US time zones. You’ll join the Trust Engagement team, a globally distributed group of security and compliance professionals helping customers assess risk to trust Atlassian products. As Senior Manager, you will lead an AMER-based team, drive strategic improvements to Trust & Security practices, and partner across security, compliance, privacy, legal, GTM/sales, and support to scale trust outcomes. You’ll serve as the primary liaison for strategic and enterprise customer escalations, support executive briefings, and assist legal in negotiating security and compliance terms for customer agreements. Requirements include 10+ years in security/governance/risk/compliance management, a proven track record of building high-performing teams and cross-functional influence, executive briefing ability, and knowledge of certifications (FedRAMP, ISO 27001, PCI-DSS) and cloud-security/privacy programs in large-scale enterprises.

- Atlassian offers flexible work options—office, remote, or a mix—and hires in any country where it has a legal entity. - The company is seeking a Technical Program Manager for the Trust TPM team in the India region to lead Security and Compliance engineering programs and help strengthen Atlassian's trust posture. - The role involves close collaboration with the Trust Engineering team and senior engineering and product leaders, requiring strong technical depth to shape strategy and lead execution. - Responsibilities include defining strategy and a roadmap for security and compliance programs, delivering multiple projects, building tools to integrate security/compliance checks into product design and the SDLC, and assisting in regulatory certifications while coordinating with CISO, legal, data governance, and compliance teams across the US, Australia, and India. - The position also entails developing scalable security processes and effectively communicating status, risks, dependencies, and insights across teams and programs.

Atlassian offers flexible work locations—office, home, or a hybrid—and hires people in any country where we have a legal entity, with this role designated for an APAC shift and requiring work hours from 9:00 AM to 6:00 PM AEDT/AEST (3:30 AM to 12:30 PM IST). In this role you will use professional written and verbal communication to resolve application issues, diagnose and debug code errors, perform validation and root-cause analysis, and explain the why behind issues to guide customers to resolution. You will also create and curate knowledge-base articles and documentation to help customers help themselves, provide customer escalation support, evaluate active tickets, prioritize workload, and monitor queue health, while building internal relationships with development and product management to communicate customer needs and urgency. You will advocate for customers and influence product direction through feedback, developing into a highly skilled support engineer with subject-matter expertise across the Atlassian stack. Qualifications include 5+ years in a highly technical software-support role (preferably Java/J2EE troubleshooting), familiarity with JVMs, strong OS knowledge (Windows and/or Linux), database concepts (Oracle/SQL Server/Postgres), experience with one or more application servers (Tomcat, Apache, IIS, NGINX), basic networking knowledge (proxies, SSL, load balancers, LDAP), empathy and de-escalation skills, ability to mentor others, excellent written and verbal communication for email or screen-sharing, and strong teamwork and time-management to balance multiple priorities.

Atlassian offers flexible work options (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of a distributed-first approach. The role is to develop, refine, and execute a strategic vision for Jira Service Management’s IT Asset Management (ITAM) products in a scalable way. It emphasizes a holistic, systems-level approach to problem-solving and requires clear communication with diverse, cross-functional partners. The role champions experimentation and rapid iteration to drive product innovation and user experience, moving ideas from conception through to execution. It also involves people leadership of a 6-7 person Product Management team, seeking deep, critical thinking, excellent communication, bias for action, and an experimentation mindset.

We are seeking a reliability expert to join our growing Site Reliability Engineering (SRE) teams and help scale Cloud services. The ideal candidate stays current with industry reliability trends, values working with diverse partners, can articulate the business impact of a problem, and can dive deep into technical solutions. They should bring a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. The role involves analyzing and improving services and processes to achieve higher reliability, performance, scalability, and cost efficiency by crossing team and functional boundaries and advocating reliability methodologies across platform, product, and SRE teams to build reliability into our platform and drive adoption into our products. You will report to a regional Senior Engineering Manager in SRE and will be the driving force for change.

Atlassian offers flexible work options, allowing employees to choose between working in an office, from home, or a combination of both. The company has a global reach for hiring, conducting interviews and onboarding virtually as a distributed-first organization. Atlassian’s Internship program provides technical training, mentorship, and networking opportunities to empower students for success in their roles. The internship is based in Seattle, WA, runs for 12 weeks during the summer of 2026, and is not open to F1 or J1 visa holders or individuals requiring work sponsorship. Interns on the Security team will engage in monitoring, automation, vulnerability research, and securing infrastructure, under the guidance of experienced Security Engineers.

Atlassian offers flexible work options, allowing employees to work from the office, home, or a combination, which helps them manage personal and family priorities effectively. The Grad++ program at Atlassian provides students with technical training, mentorship, and professional growth opportunities to support their career development. Potential candidates must be located in Burnaby, Vancouver, or Richmond and are encouraged to apply if they have a valid work permit, as the roles do not offer work visa sponsorship. Atlassian's engineering teams focus on building innovative solutions using AI to enhance user experiences and improve collaboration globally. Engineers are responsible for developing production-ready features, managing projects through Agile practices, and solving complex technical problems while utilizing data-driven insights.

Atlassians have the flexibility to choose their work environment, whether in an office or remotely, which allows for better management of personal and family priorities. The Grad++ program at Atlassian provides students with technical training, mentorship, and opportunities for professional growth to ensure a successful career start. This specific role is based in Burnaby, Vancouver, or Richmond, and requires candidates to work from these locations, with no work visa sponsorship available for immediate employment. Atlassian's engineering team focuses on building innovative, AI-driven solutions for its products, empowering engineers to contribute to cutting-edge technologies. Responsibilities for engineering roles include developing production-ready features, managing end-to-end projects, collaborating in agile teams, innovating with AI/ML, and solving complex technical problems.

Atlassian offers flexible work arrangements, allowing employees to work remotely, in the office, or a combination of both, facilitating personal and family support. The Central AI Organization focuses on accelerating AI innovation by building cohesive AI infrastructure and integrating AI capabilities across all Atlassian products. The AI & ML Platform Team aims to democratize Machine Learning for Atlassian's ecosystem by creating user-friendly tools that enhance AI integration within workflows. As a Machine Learning Systems Engineer, you will build and scale infrastructure for software and ML engineers, providing access to LLMs for various product teams. The role involves addressing complex technical challenges, mentoring junior team members, and collaborating across teams, with a tech stack mainly consisting of Java/Kotlin on AWS.

Atlassian offers flexible work arrangements, allowing employees to choose between office and remote work to balance their personal and professional priorities. The company is hiring a Machine Learning Scientist for its Central AI team in Bellevue, WA, which is integral to the broader Atlassian Intelligence program focused on enhancing AI innovation across products. The Central AI organization is responsible for building the necessary infrastructure and capabilities to develop and integrate AI features seamlessly across various teams, promoting collaboration and efficiency. As a Machine Learning Engineer, the candidate will design algorithms, train models, and work with cross-functional teams to implement AI functionalities in Atlassian products. This role also involves mentoring junior engineers and ensuring the effective application of AI to transform their offerings.

At Atlassian, employees can choose their work location, whether it's in an office or from home, allowing them to balance personal and family needs. The company is hiring a Machine Learning Scientist for its Central AI team in Bellevue, WA, which plays a crucial role in developing the necessary infrastructure for AI feature development across the organization. Central AI aims to foster AI innovation, enhance user experiences, and ensure different teams collaborate effectively by providing a shared foundation for AI capabilities. As a Machine Learning Engineer, the selected candidate will focus on building cutting-edge algorithms, collaborating across various teams, and guiding junior engineers. Overall, the role is vital in realizing the transformative potential of AI within Atlassian’s products and services.

At Atlassian, employees have the flexibility to work from the office, home, or a combination of both, allowing them to balance personal goals and family needs. The company hires globally where they hold legal entities, and Senior Support Engineers provide essential advanced support and product expertise to enterprise customers, assisting with transitions from On-premise/Data Center products to the Atlassian Cloud. These engineers enhance customer experiences by troubleshooting technical issues through various communication channels and advocating for customer needs to influence product improvements. They are also responsible for performing case reviews, creating knowledge articles, and participating in operational improvements, while occasionally handling escalations. Strong verbal and written proficiency in Japanese and English is required for this role, which entails engaging with customers and partners in Japan throughout their migration projects.

Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a blend of both, enabling them to balance personal and professional priorities. The role of a Senior Support Engineer is vital in assisting enterprise customers with their transitions from On-premise to Atlassian Cloud products and providing technical support. These engineers enhance the customer experience by resolving technical issues through various support channels, including direct communication and online assistance. The position requires fluency in Japanese and English, as well as expertise in troubleshooting and a commitment to continuous improvement and customer advocacy. Additionally, the role involves collaboration across teams and participation in various operational activities to ensure successful migration projects and customer satisfaction.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a hybrid environment, which supports personal priorities and family needs. The company conducts interviews and onboarding virtually, reflecting its status as a distributed-first organization. Their internship program blends technical training, mentorship, and professional growth, aimed at preparing students for successful careers. A Research Intern position is available in Seattle, Washington, focusing on conducting crucial research to inform product design and strategy, without eligibility for F1 and J1 visa sponsorships. Interns will report to a Research Manager and collaborate with the research team to communicate insights effectively for customer understanding.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both, promoting a balance between work and personal priorities. The company has a global hiring approach and conducts interviews and onboarding virtually as part of its distributed-first philosophy. The Grad++ program at Atlassian provides students with technical training, mentorship, and opportunities for professional growth, aiming to set them up for successful careers. A current opening is for a Research Associate based in Seattle, where applicants must be able to work on-site and are not eligible for work sponsorship. The Research Associate will conduct vital research to inform product design and strategy, collaborating with various teams to enhance customer experiences.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid environments, which supports their personal commitments and goals. The company hosts a virtual hiring process, reflecting its distributed-first approach, and hires globally where legal entities exist. The Atlassian internship program provides hands-on training, mentorship, and networking opportunities, ensuring interns are well-prepared for their careers. The internship, targeted at candidates in the US-Pacific time zone, is a paid role lasting 12 weeks from May to September 2026 and is not available for F1 and J1 students or those needing work sponsorship. Interns in the Strategic Finance organization will engage in diverse projects focused on financial analysis, product pricing, and sales performance, tailored to their skills and interests.

Atlassian offers flexible work options, allowing employees to choose their work environment—office, home, or a hybrid approach—to better support their personal and familial responsibilities. The company conducts virtual interviews and onboarding, reflecting its distributed-first structure and global hiring capability. The Distinguished Engineer role within Atlassian’s Corporate Engineering division involves leading complex engineering initiatives and solving significant technical challenges to enhance the company's core platform. Responsibilities include designing production-ready solutions, addressing architectural issues, mentoring teams, and collaborating across various engineering divisions. Candidates are expected to have over 15 years of experience in enterprise-grade systems, strong software engineering skills, and a collaborative mindset, with a preference for expertise in AI and machine learning technologies.

Atlassian offers flexible work arrangements, allowing employees to work in an office, from home, or through a hybrid model, enabling them to better manage personal priorities. The company operates as a distributed-first organization, conducting interviews and onboarding processes virtually. They are focused on unleashing team potential and are making significant investments in Generative AI to innovate how teams work and create. Atlassian is seeking a Senior Machine Learning Engineer for their GenAI Modeling & Innovation Forge in Singapore to develop advanced AI models and prototype innovative solutions. The role involves collaborating with teams, building proof-of-concept systems, running experiments, and supporting the transition of successful prototypes into scalable systems.

Atlassian offers flexible work options, allowing employees to choose to work from the office, home, or a combination of both to better accommodate personal priorities. The company conducts virtual interviews and onboarding processes as part of its distributed-first approach. Atlassian's internship program focuses on technical training, professional growth, mentorship, and fostering social connections among interns, setting them up for future success. The Research Intern position, located in Seattle, requires candidates to be physically present and is not open to F1 and J1 students or those needing work sponsorship. Interns will work under the guidance of a Research Manager, conducting research to enhance product development and user experience by collaborating with various research specialties.

Atlassian offers employees flexible work options, allowing them to choose between working in an office, from home, or a hybrid arrangement. The company promotes a distributed-first model, enabling virtual interviews and onboarding processes while hiring talent from countries where it has legal entities. Atlassian's Grad++ program provides students with hands-on training, mentorship, and opportunities for professional growth to prepare them for successful careers. The company is currently seeking a Research Associate in Seattle, Washington, who will conduct research to support product design and development, reporting to a Research Manager. This role involves collaboration across various teams and effective communication of research insights to enhance customer experience.

Atlassian offers flexible work arrangements, allowing employees to work from home, in the office, or a combination of both, promoting a balance between personal goals and family priorities. The company has a global reach, with the ability to hire in any country where they have a legal entity, and the interview and onboarding processes are conducted virtually. Their intern program focuses on hands-on technical training, mentorship, and professional growth, designed to foster successful careers at Atlassian. Interns will work within the Strategic Finance organization, engaging in various projects related to financial analysis, competitive benchmarking, and product pricing. The internship lasts 12 weeks during the summer of 2026 and is only available to candidates in the US-Pacific time zone, excluding F1 and J1 students and those requiring work sponsorship.

Atlassian allows employees to choose their work environment, whether in an office, remotely, or a combination, promoting flexibility to balance personal and professional priorities. The company hosts fully virtual interviews and onboarding processes, highlighting its distributed-first approach. Their intern program focuses on providing hands-on training, mentorship, and community connections for students, aiming to prepare them for successful careers. A Research Intern position is available in Seattle, Washington, which requires physical presence and does not provide sponsorship for international students. The intern will conduct research to support product development, collaborating with a team of experts to enhance customer experiences through insights.

Atlassians have the flexibility to choose their work environment, whether it's in an office, from home, or a mix of both, allowing them to prioritize their personal and family needs. The company conducts interviews and onboarding virtually, highlighting its commitment to a distributed work model. The Grad++ program at Atlassian offers technical training, mentorship, and social connections to empower new graduates for successful careers. A Research Associate position is available in Seattle, requiring candidates to work onsite and not eligible for work sponsorship or student visas. The role involves conducting research to influence product design and strategy, collaborating with various teams, and effectively communicating insights to enhance customer experiences.

Atlassian offers flexible work options for its employees, allowing them to choose between working in an office, from home, or a hybrid arrangement. The company hires globally, conducting interviews and onboarding processes virtually to support its distributed-first approach. The Atlassian Intern program emphasizes technical training, mentorship, and networking to ensure a successful career start for participants. Interns will join the Strategic Finance organization, engaging in projects such as financial analysis, product pricing, and competitive benchmarking. The internship is a paid 12-week program available for candidates in the US-Pacific time zone, but it is not open to F1 and J1 visa holders or those seeking work sponsorship.

Atlassian offers flexible work arrangements, allowing employees to choose between working in offices or remotely, which helps them balance personal and professional commitments. The Trust Engagement team, a diverse and globally distributed group, focuses on enhancing customer trust in Atlassian Cloud Products through innovative initiatives. They are seeking a Senior Trust Analyst to advance their trust initiatives by representing the company to customers, managing security reviews, and developing trust-related educational materials. Ideal candidates will have 5-7 years of experience in security and compliance, with strong communication skills and the ability to address complex trust challenges. Preferred qualifications include relevant certifications and experience with customer-facing roles in security contexts.

Atlassian offers flexible work options, allowing employees to choose between office work, remote work, or a combination of both, enabling them to better support personal priorities. The Trust Engagement team, composed of globally distributed risk professionals, is dedicated to building customer trust in Atlassian Cloud Products through diverse perspectives and creative initiatives. The team is currently expanding and seeks experienced individuals for the role of Senior Trust Analyst, who will be essential in enhancing customer trust initiatives and articulating Atlassian's security practices, compliance, and privacy measures. Candidates should have extensive experience in Security, Governance, Risk, and Compliance, along with strong customer engagement and communication skills. Preferred qualifications include relevant certifications and experience in customer-facing incident response and legal negotiations.

Atlassians have the flexibility to work in offices, from home, or in a hybrid model, which allows them to balance personal and professional priorities. The company hires globally, enabling them to attract talent from various countries. The role involves collaborating with cross-functional teams on the migrations product transformation and identifying opportunities to enhance the Enterprise Cloud transition for customers. Candidates should possess at least five years of product experience, particularly in Enterprise Software, and demonstrate the ability to transform challenges into actionable strategies. Strong communication skills and technical know-how are essential for collaborating with engineering and inspiring diverse audiences.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a hybrid model, promoting better control over personal commitments and goals. The company focuses on enhancing the developer experience by building intuitive workflows that minimize friction and incorporate AI to streamline the software development lifecycle. The DevEx and DevAI teams are dedicated to improving developers' productivity and shaping future collaboration with AI technology. Key responsibilities for this role include designing efficient workflows, prototyping solutions, and collaborating closely with product and engineering teams while understanding developer needs. The design process emphasizes simplicity, clarity, and continuous improvement through user feedback to create effective solutions for developers.

Atlassian offers flexible work options, allowing employees to choose between office, home, or hybrid setups to better balance their personal and professional lives. The company is committed to unleashing the potential of teams and is making significant investments in Generative AI, which includes advanced modeling and innovations to enhance collaboration and creativity. They are currently seeking a Senior Machine Learning Engineer to join their GenAI Modeling & Innovation Forge in Singapore, focusing on advanced AI modeling and rapid prototyping. The role involves developing large language models (LLMs), implementing innovative retrieval methods, and creating proof-of-concept systems for AI applications. Additionally, the position emphasizes collaboration across teams to share insights and transition successful prototypes into scalable solutions.